Fraud & Chargeback Specialist

Responsibilities: — Manage the end-to-end transaction dispute lifecycle, including chargebacks. — Handle disputes through card network platforms, including Mastercom and Visa Resolve Online (VROL). — Monitor transaction activity to identify suspicious payments and emerging payment card fraud trends. — Liaise with merchants to investigate flagged transactions and verify their legitimacy. — Maintain records and prepare reports on confirmed fraud cases and incoming disputes. — Liaise with regulatory authorities on matters related to fraud prevention systems and payment card disputes. — Review and onboard prospective partners' websites. — Develop, maintain, and update internal departmental policies and procedures. Requirements: — At least 3 years of experience in fraud prevention, payment card disputes, or chargeback management. — Knowledge of Visa and Mastercard rules and requirements. — Hands-on experience with fraud prevention systems and transaction monitoring. — A solid understanding of payment card fraud schemes. — The ability to analyze large volumes of transaction data and identify anomalous activity. — Upper-intermediate English proficiency or higher. What we offer: — Work in an international environment. — Competitive salary pegged to a hard currency. — Professional growth within a large-scale FinTech project.