Location: Fujairah, United Arab Emirates
Workplace: on-site
Deluxe Holiday Homes is a leading holiday-home and property-management company in Dubai, managing over 700 premium short-term rental properties. The wider Deluxe Homes Group operates several licensed entities, a real estate brokerage, and joint ventures across the UAE and Armenia.
About the Role
As a
Guest Support Agent
, you will play a key role in ensuring a smooth and seamless guest experience by handling inquiries, coordinating with internal departments, and managing pre-arrival requirements. You will serve as a point of contact for guests across various communication channels, ensuring their requests are addressed promptly and that all necessary documentation, registrations, and arrangements are completed before arrival.
Job requirements
Respond to, document, forward, and resolve guest inquiries, complaints, requests, and questions in a timely and professional manner.
Record support tickets, coordinate with the relevant departments (Maintenance, Housekeeping, Reservations, Logistics, Guest Relations, and others), and follow up with internal teams and/or guests to ensure timely resolution.
Contact upcoming guests via phone, email, or messaging platforms to ensure pre-arrival forms are submitted, required documents are collected and processed, community registrations are completed, and DTCM registration requirements are fulfilled.
Respond to guest inquiries through online travel agency (OTA) platforms, including Booking.com, Airbnb, and other relevant channels.
Follow up with guests to obtain the necessary documents and information before their scheduled arrival.
Process and prepare guest documents, including cropping images, uploading files to relevant systems, and ensuring documents meet the required standards.
Accurately record and maintain guest information and documentation in the internal Property Management System (PMS) and DET systems.
Communicate with building management and community representatives to register guests and secure the necessary approvals before arrival.
Coordinate continuously with team members and relevant departments to ensure guest concerns and operational issues are resolved efficiently.
Escalate issues when necessary and prepare reports as required by management.
Perform other administrative duties and responsibilities as assigned by management.
Nationality: Emirati (UAE Nationals only).
Languages: Proficiency in both Arabic and English.
Location: Willingness to work at our Fujairah location.
Relevant Experience: Previous experience in guest support, customer service, hospitality, or holiday-home operations is preferred.
Computer Skills: Computer knowledge, ability to navigate digital systems, and willingness to learn and undergo training.
Communication Skills: Excellent verbal and written communication skills, with the ability to handle guest inquiries and complaints professionally.
Customer Service: Strong guest-service orientation, professionalism, and a proactive approach to resolving concerns.
Organization: Excellent attention to detail, time management, and documentation skills.
Coordination: Ability to multitask, coordinate with different departments, follow up on pending requests, and ensure timely resolution of issues.
Задачи:
— Переписка с гостями на английском языке
— Решение вопросов с заселением, парковкой, уборкой, шумом и техническими неисправностями
— Координация клининга, maintenance-команды и подрядчиков, контроль выполнения задач
— Работа с жалобами, возвратами, компенсациями и отзывами
— Создание и обновление листингов, инструкций и шаблонов сообщений
— Продажа и координация дополнительных услуг
— Выявление повторяющихся проблем и улучшение рабочих процессов
Требования:
— Свободный письменный и разговорный английский
— Опыт работы с клиентами от 1 года
— Самостоятельность, ответственность и внимательность
— Умение вести несколько задач одновременно и доводить их до результата
— Уверенное владение Google Docs, Google Sheets и AI-инструментами
— Стабильный интернет и готовность работать по восточному времени США (EST)
— Опыт работы с Airbnb, Booking.com, VRBO, Hospitable, Notion или другими PMS будет преимуществом
Условия:
— Зарплата 100 000 ₽ на руки
— Полностью удалённая работа
— Полная занятость
— График 9:00–17:00 по восточному времени США (EST)
— Обучение и работа с международными платформами
In this role, you will assist customers with inquiries, scheduling, account updates, and service coordination while delivering a high level of professionalism and care. You will serve as a key point of contact for customers, ensuring a smooth and positive experience from initial request through follow-up support.
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Location: Worldwide
Workplace: hybrid
Guest Service Supervisor
Reports to : Guest Service Manager
Responsibilities :
· Front Desk Operations: Supervise the Front Desk team and Bell staff. Ensure smooth operations during peak hours, coordinate room assignments, monitor room availability, and assist with guest check-in and check-out processes.
· Guest Services Operations: Provide exceptional customer service to guests, ensuring their needs and requests are handled promptly and professionally. Strive to create a welcoming and positive atmosphere for guests throughout their stay.
· Front Desk Supervision: Support and guide the Front Desk team, providing training, feedback, and performance evaluations to enhance their skills and optimize their performance. Foster a positive and collaborative work environment.
· Guest Relations: Foster positive relationships with guests and maintain open lines of communication with guests to ensure their satisfaction and build positive relationships.
· Training and Development: Participate in training sessions to enhance skills and knowledge of front office operations, guest services and ship policies. Stay updated on industry trends and best practices.
· Administrative Tasks: Assist in managing administrative functions, such as maintaining guest records, reports, and departmental expenses. Ensure accuracy in reporting, adherence to policies and procedures, and timely completion of tasks.
· Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns.
· Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, including housekeeping, food and beverage, and deck & engine, to ensure seamless guest experiences and resolve operational issues.
Profile :
· Previous experience in a leadership Front Office role, preferably in a luxury ship and luxury hotel setting;
· Proficiency in English and Arabic is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages is a plus;
· Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus;
· Proven leadership and supervisory skills, with the ability to motivate and develop a team;
· Strong organizational and multitasking abilities with exceptional attention to detail;
· Problem-solving skills and the ability to handle guest complaints and concerns with professionalism and empathy;
· Familiarity with front office operations, shipboard property management systems, and front office software’s, including Otalio and MXP is a plus;
· Ability to work in a dynamic and fast-paced, 24/7 operational environment, including weekends and holidays;
· Understanding of shipboard safety and security protocols and the ability to ensure compliance.
Length of contract :
4 months on / 2 months off
Embarkation as soon as possible
Location: Philippines; South Africa; Jamaica; Ethiopia; Morocco
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is a dynamic performance marketing and digital media agency dedicated to driving high-impact growth for brands through innovative advertising strategies and data science. Operating at the intersection of creativity and technology, the team specializes in lead generation, customer acquisition, and multi-channel campaign management tailored for diverse global markets. By leveraging advanced analytics and proprietary optimization tools, they help businesses scale their digital footprint and maximize return on investment across competitive landscapes.
As a fast-growing scale-up, the company fosters a collaborative, remote-friendly environment where team members are encouraged to take ownership of complex projects. The culture is built on agility, continuous learning, and a passion for staying ahead of shifting digital trends. They are currently expanding their international reach, offering candidates the opportunity to work on high-velocity marketing initiatives that deliver measurable results for a broad portfolio of clients.
Job Summary
We are seeking a seasoned hospitality professional to serve as the central hub for our diverse portfolio of boutique hotels, Bed & Breakfasts, and premium short-term rentals. This is a high-impact, fully remote role designed for a technical expert who can seamlessly bridge the gap between traditional hotel guest services and modern short-term rental logistics. You will own the end-to-end guest journey—from managing complex inventory across major OTAs to delivering elite-level support—ensuring every guest receives a flawless, five-star experience from booking to checkout.
Key Responsibilities
Comprehensive Guest Relations:
Act as the primary point of contact for all inquiries, managing a wide range of needs including hotel-style special requests, check-in logistics, and real-time troubleshooting.
Masterful Inventory Management:
Oversee calendar availability, rate synchronization, and reservation modifications using Guesty and Uplisting across a mixed portfolio.
Platform & Reputation Management:
Proactively manage listings and respond to guest reviews on Airbnb, Booking.com, Expedia, and Google to protect brand integrity.
Operational Coordination:
Synchronize daily with on-site hotel staff and remote maintenance/housekeeping teams to ensure smooth turnovers and property readiness.
Dispute & Administrative Oversight:
Handle OTA disputes, chargebacks, and overbooking preventions, while maintaining meticulous administrative records and arrival reports.
On-Call Support:
Provide reliable out-of-hours coverage to address urgent guest messages and emergencies during evenings and weekends.
Requirements
System Mastery: Extensive hands-on technical expertise in Guesty and Uplisting is non-negotiable.
Mixed Portfolio Experience: 2+ years of experience managing reservations and guest relations for both traditional hospitality (Hotels/B&Bs) and short-term rentals.
Native-Level English: Exceptional written and verbal communication skills with a professional, empathetic, and hospitable tone.
UK Schedule Alignment: Strict adherence to UK business hours and the flexibility to monitor requests during evenings and weekends.
OTA Expertise: Deep knowledge of Airbnb, Booking.com, and Expedia Group, including rate plans and dispute resolution frameworks.
Autonomy: Highly organized and self-motivated with the ability to manage a complex portfolio independently.
Nice-to-Haves
Experience using dynamic pricing tools such as PriceLabs or Beyond Pricing.
Familiarity with hotel-specific channel managers like SiteMinder.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: South Africa; Philippines; Morocco; Mexico; Argentina; Colombia
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a growing hospitality group managing a portfolio of boutique hotels, charming Bed & Breakfasts, and premium short-term rental apartments. Their focus is on delivering exceptional guest experiences through personalized service, operational excellence, and seamless technology-driven hospitality management.
They are seeking an experienced and highly organized Guest Relations & Bookings Manager to oversee guest communications, reservations, and operational coordination across multiple properties and booking platforms.
Job Summary
As the Guest Relations & Bookings Manager, you will take full ownership of the guest journey — from handling inquiries and reservations to managing guest issues and ensuring smooth check-ins across hotels and short-term rental properties.
This role is ideal for a hospitality professional with strong experience in both traditional hotel operations and short-term rental management systems. You should be confident managing multiple booking channels, resolving guest concerns efficiently, and working independently in a fast-paced remote environment.
Key Responsibilities
Serve as the primary point of contact for guests before, during, and after their stay, ensuring prompt and professional communication across multiple channels.
Manage guest requests including early check-ins, special accommodations, access support, and property-related inquiries.
Handle guest complaints, urgent issues, and after-hours support with professionalism and efficiency.
Coordinate with housekeeping, maintenance teams, local hosts, and on-site hotel staff to resolve operational and guest-related concerns.
Monitor and respond to guest reviews across Airbnb, Booking.com, Expedia, Google Reviews, and other booking platforms.
Manage reservations, calendar availability, and rate synchronization using Guesty and Uplisting.
Oversee listings and inventory across Airbnb, Booking.com, Expedia, and direct booking channels.
Process cancellations, booking amendments, no-shows, and rebooking requests accurately while adhering to company policies.
Prevent overbookings and efficiently manage room and apartment allocations across the portfolio.
Handle OTA disputes, guest claims, and chargeback cases professionally and effectively.
Support pricing optimization and occupancy management using revenue and dynamic pricing tools.
Ensure smooth guest check-ins, turnovers, and day-to-day operational workflows across all properties.
Maintain accurate guest records, reports, reservation documentation, and administrative systems.
Improve and maintain SOPs, operational processes, and automated guest messaging workflows.
Assist with operational improvements and system optimization initiatives to enhance efficiency and guest experience.
Requirements
2+ years of experience in hospitality, guest relations, or booking management.
Proven experience managing both hotels/B&Bs and short-term rental properties.
Advanced hands-on experience with Guesty and Uplisting.
Strong understanding of OTAs including Airbnb, Booking.com, and Expedia Group.
Experience handling OTA disputes, cancellations, and guest resolution processes.
Excellent written and verbal English communication skills.
Highly organized, proactive, and capable of managing multiple properties independently.
Comfortable working fully remote while strictly aligning with UK business hours.
Experience using hotel channel managers such as SiteMinder.
Familiarity with dynamic pricing tools such as PriceLabs or Beyond Pricing.
Experience with hospitality automation tools and workflow optimization.
Background in luxury hospitality, boutique hotels, or premium guest services.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Worldwide
Workplace: hybrid
Department :Hotel / Guest Services
Reports to: Guest Services Supervisor
Job Summary
The Guest Services Specialist will be the first point of contact for guests, providing them with a warm and welcoming experience. The primary responsibility of the Guest Services Specialist will be to ensure efficient check-in and check-out processes, handle guest inquiries and requests, and assist in creating a positive guest experience. This role requires excellent communication skills, attention to detail, and the ability to handle guest interactions with professionalism and courtesy.
· Guest Check-in and Check-out: Greet guests upon arrival, complete the check-in process efficiently, and provide them with information about ship amenities, services, and policies. Handle guest check-outs, process payments, and ensure accurate billing;
· Guest Service: Provide exceptional customer service to guests, addressing their inquiries, requests, and concerns promptly and professionally. Offer assistance and recommendations to enhance their onboard experience;
· Guest Relations: Foster positive relationships with guests, engaging in personalized interactions, and actively seeking feedback to continuously improve service delivery. Handle guest complaints or concerns in a timely and effective manner, finding appropriate solutions;
· Front Desk Operations: Manage the front desk area, including answering phone calls, directing guests to the appropriate ship areas or departments, and maintaining a neat and organized reception area. Handle guest mail, messages, and packages;
· Cash Handling: Handle guest payments, process credit card transactions, and maintain accurate cash floats. Reconcile daily transactions and ensure proper documentation and adherence to the ship's financial procedures;
· Administrative Tasks: Maintain accurate guest records, update guest profiles, and handle paperwork related to guest check-ins, check-outs, and other front office transactions. Prepare reports and assist with administrative duties as required;
· Safety and Security: Adhere to ship safety protocols and emergency procedures within the front office department. Monitor security measures and promptly report any incidents or concerns;
· Communication and Collaboration: Foster effective communication and collaboration with other vessel departments, including housekeeping, food and beverage, and deck & engine, to ensure seamless guest experiences and resolve operational issues.
Requirements
• Previous cruise/river ship experience in a Front Desk/Receptionist role is a must, preferably in a luxury ship .
• Fluency in English and Turkish and/or Russian and/or German is essential, with excellent verbal and written communication skills for guest interaction. Any additional languages as Turkish or Russian is a plus;
• Experience in other cruise vessels of similar size (15000 GT/3400 pax) is a plus;
• Good communication and interpersonal skills to interact with passengers. And the ability to remain calm and composed under pressure;
• Strong organizational and multitasking abilities, with a good sense of prioritization and attention to detail;
• Knowledge of front office operations, including check-in, check-out;
• Familiarity with shipboard property management systems and other front office software’s, including Otalio and MXP is a plus;
• Flexibility to work in a 24/7 operational environment, with rotating schedules.
Documentation Requirements
• Valid Passport, Valid Seamans Book, STCW Certification
Length of contract :
6 months on / 2 months off
Embarkation in November
Location: Dubai, United Arab Emirates; Monaco; London, United Kingdom
AHS is a Dubai-based group focused on ultra-luxury real estate development, strategic investments, and high-value ventures. Within its hospitality environment, attention to detail, discretion, and exceptional service are central to the experience it creates.
We are seeking a Villa Chef with a strong focus on Japanese cuisine to deliver a refined private dining experience. This role is suited to someone who brings craftsmanship, consistency, and a highly personalized approach to service, with the ability to anticipate preferences and maintain exacting culinary standards in an exclusive setting.
Responsibilities
Prepare authentic Japanese dishes tailored to guests’ tastes and dietary needs.
Create seasonal menus featuring sushi, sashimi, tempura, and traditional specialties.
Source premium ingredients and maintain exceptional standards for freshness and presentation.
Manage kitchen inventory, supplier orders, food safety, and daily cleanliness.
Coordinate meal timings and accommodate special requests in a private villa.
Requirements
Specialization in Japanese cuisine.
Hands-on experience in private villa or household chef work, ideally within a luxury hospitality setting.
Background in high-end omakase-style kitchens.
Proven ability to prepare sushi, sashimi, and tempura to a high standard.
Experience with kaiseki-style presentation and exceptional attention to detail in plating.
Experience serving principals directly and handling special dietary requests with discretion.
Dubai, United Arab Emirates; Monaco; London, United Kingdom
Location: Stockholm, Sweden
Workplace: remote
We are seeking an experienced and operationally minded
Corporate Offsites & Travel Manager
to lead our regional internal meetings, executive dinners, and global corporate travel program. In this role, you will be responsible for planning and executing recurring department offsites (~30-50 attendees), managing curated corporate dinners, and governing our day-to-day relationship with our 3rd-party Travel Management Company (TMC).
You will design scalable "Meeting-in-a-Box" playbooks to streamline internal offsites while ensuring high traveler satisfaction, policy compliance, and operational efficiency across our global footprint.
Responsibilities
External & VIP Event Travel Support
Serve as the dedicated travel and booking focal point for all flagship and VIP events produced by the External Events team.
Oversee room block commitments, flight manifests, and VIP ground transfers for keynote speakers, executive guests, and attendees.
Coordinate white-glove, high-touch travel arrangements for executive leadership and special guests during major external functions.
2. Regional Offsites & Corporate Dinners
Own end-to-end planning, venue sourcing, and logistics for regional department offsites.
Curate high-touch private dining experiences and executive venues for corporate dinners.
Develop, standardize, and maintain repeatable "playbooks" and self-service guidelines so internal team leads can execute smaller meetings with operational consistency.
Manage vendor contracts, catering, room blocks, and ground transport for all gatherings.
3. Corporate Travel & TMC Agency Governance
Serve as the primary operational owner for our 3rd-party Travel Management Company (TMC).
Monitor agency Service Level Agreements (SLAs), online booking tool (OBT) adoption, traveler support responsiveness, and policy compliance.
Oversee corporate travel policy updates, travel safety/duty-of-care frameworks, and travel profile administration.
Partner with the Travel & Logistics Coordinator to ensure seamless handling of group airfare, room block releases, and executive escalations.
4. Administrative & Stakeholder Management
Partner with the Event & Travel Finance Lead to track budget actuals, audit TMC billing feeds, and manage purchase orders.
Gather post-event feedback and analyze travel data to continuously optimize offsite playbooks and corporate travel experiences.
5. Team Leadership & People Management
Directly manage, mentor, and oversee day-to-day tasks for the Travel & Logistics Coordinator and supporting event staff.
Coordinate workload distribution across team members to manage overlapping offsite schedules, peak conference travel rosters, and VIP travel requests.
Set performance goals, conduct reviews, and foster professional development within the travel and offsite operations pod.
Qualifications & Experience
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
EU timezones
Location: Como, Italy; Milano, Italy
Workplace: remote
We are seeking an experienced and operationally minded
Corporate Offsites & Travel Manager
to lead our regional internal meetings, executive dinners, and global corporate travel program. In this role, you will be responsible for planning and executing recurring department offsites (~30-50 attendees), managing curated corporate dinners, and governing our day-to-day relationship with our 3rd-party Travel Management Company (TMC).
You will design scalable "Meeting-in-a-Box" playbooks to streamline internal offsites while ensuring high traveler satisfaction, policy compliance, and operational efficiency across our global footprint.
Responsibilities
External & VIP Event Travel Support
Serve as the dedicated travel and booking focal point for all flagship and VIP events produced by the External Events team.
Oversee room block commitments, flight manifests, and VIP ground transfers for keynote speakers, executive guests, and attendees.
Coordinate white-glove, high-touch travel arrangements for executive leadership and special guests during major external functions.
2. Regional Offsites & Corporate Dinners
Own end-to-end planning, venue sourcing, and logistics for regional department offsites.
Curate high-touch private dining experiences and executive venues for corporate dinners.
Develop, standardize, and maintain repeatable "playbooks" and self-service guidelines so internal team leads can execute smaller meetings with operational consistency.
Manage vendor contracts, catering, room blocks, and ground transport for all gatherings.
3. Corporate Travel & TMC Agency Governance
Serve as the primary operational owner for our 3rd-party Travel Management Company (TMC).
Monitor agency Service Level Agreements (SLAs), online booking tool (OBT) adoption, traveler support responsiveness, and policy compliance.
Oversee corporate travel policy updates, travel safety/duty-of-care frameworks, and travel profile administration.
Partner with the Travel & Logistics Coordinator to ensure seamless handling of group airfare, room block releases, and executive escalations.
4. Administrative & Stakeholder Management
Partner with the Event & Travel Finance Lead to track budget actuals, audit TMC billing feeds, and manage purchase orders.
Gather post-event feedback and analyze travel data to continuously optimize offsite playbooks and corporate travel experiences.
5. Team Leadership & People Management
Directly manage, mentor, and oversee day-to-day tasks for the Travel & Logistics Coordinator and supporting event staff.
Coordinate workload distribution across team members to manage overlapping offsite schedules, peak conference travel rosters, and VIP travel requests.
Set performance goals, conduct reviews, and foster professional development within the travel and offsite operations pod.
Qualifications & Experience
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
EU timezones
Location: Barcelona, Spain; Madrid, Spain
Workplace: remote
We are seeking an experienced and operationally minded
Corporate Offsites & Travel Manager
to lead our regional internal meetings, executive dinners, and global corporate travel program. In this role, you will be responsible for planning and executing recurring department offsites (~30-50 attendees), managing curated corporate dinners, and governing our day-to-day relationship with our 3rd-party Travel Management Company (TMC).
You will design scalable "Meeting-in-a-Box" playbooks to streamline internal offsites while ensuring high traveler satisfaction, policy compliance, and operational efficiency across our global footprint.
Responsibilities
External & VIP Event Travel Support
Serve as the dedicated travel and booking focal point for all flagship and VIP events produced by the External Events team.
Oversee room block commitments, flight manifests, and VIP ground transfers for keynote speakers, executive guests, and attendees.
Coordinate white-glove, high-touch travel arrangements for executive leadership and special guests during major external functions.
2. Regional Offsites & Corporate Dinners
Own end-to-end planning, venue sourcing, and logistics for regional department offsites.
Curate high-touch private dining experiences and executive venues for corporate dinners.
Develop, standardize, and maintain repeatable "playbooks" and self-service guidelines so internal team leads can execute smaller meetings with operational consistency.
Manage vendor contracts, catering, room blocks, and ground transport for all gatherings.
3. Corporate Travel & TMC Agency Governance
Serve as the primary operational owner for our 3rd-party Travel Management Company (TMC).
Monitor agency Service Level Agreements (SLAs), online booking tool (OBT) adoption, traveler support responsiveness, and policy compliance.
Oversee corporate travel policy updates, travel safety/duty-of-care frameworks, and travel profile administration.
Partner with the Travel & Logistics Coordinator to ensure seamless handling of group airfare, room block releases, and executive escalations.
4. Administrative & Stakeholder Management
Partner with the Event & Travel Finance Lead to track budget actuals, audit TMC billing feeds, and manage purchase orders.
Gather post-event feedback and analyze travel data to continuously optimize offsite playbooks and corporate travel experiences.
5. Team Leadership & People Management
Directly manage, mentor, and oversee day-to-day tasks for the Travel & Logistics Coordinator and supporting event staff.
Coordinate workload distribution across team members to manage overlapping offsite schedules, peak conference travel rosters, and VIP travel requests.
Set performance goals, conduct reviews, and foster professional development within the travel and offsite operations pod.
Qualifications & Experience
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
Experience: 7+ years of experience leading corporate meetings, regional offsites, and corporate travel management operations.
Leadership & Management: 2+ years of direct people management or proven experience supervising, coordinating, and delegating work to direct reports, coordinators, or cross-functional team members.
Travel Operations: Proven track record of managing 3rd-party Travel Management Company (TMC) relationships, online booking tools, and group travel logistics.
Event & VIP Logistics: Experience coordinating travel manifests, hotel room blocks, and VIP concierge services for high-profile external events or large conferences.
Event Execution: Strong background in venue sourcing, hotel room block negotiations, catering coordination, and run-of-show planning for mid-sized gatherings.
Vendor Management: Experience negotiating corporate rate agreements with hotel chains, boutique properties, and event vendors.
Skills: Exceptional organizational, communication, and project management skills; ability to balance multiple offsite timelines simultaneously.
EU timezones
Location: Salalah, Oman
International Group Coordinator
Format: Remote + on-site support as needed
Frequency: A new group every 3 days
About the Role
We organise regular tours for brokers to Salala and are looking for a Coordinator to fully manage groups of 10–15 people - from pre-trip preparations to sending guests back home. A new group arrives every three days, and your mission is to ensure every guest leaves with a warm, comfortable impression of the trip, while handling all organisational matters swiftly and stress-free for them.
Key Responsibilities
Data Management: Collecting and processing guest data (passport details, contacts, special preferences).
Bookings: Managing flight and hotel reservations.
Communication: Managing group chats: welcoming guests, providing schedule updates, and answering questions.
Logistics: Coordinating with drivers and managing daily transfers.
On-Site Management: Overseeing group meet-ups and departures according to the itinerary.
Crisis Management: Handling emergencies and unexpected situations: calling an ambulance, managing flight rescheduling, arranging late hotel check-outs, and resolving other force major events.
Atmosphere: Cultivating a friendly, hospitable, and comfortable environment throughout the entire trip.
Work Format
Constant daily presence with the group is not required. Typically, the coordinator meets the group in person on arrival day (for introductions) and on departure day. On intermediate days, you will drop by in the morning to gather the group and send them off for their daily itinerary. However, it is vital to remain constantly available online, respond promptly, and be ready to arrive in person immediately if an urgent need arises.
Requirements
Personal vehicle and valid driving license.
Fluent English proficiency.
High level of accountability, responsibility, and self-reliance.
Excellent communication skills, friendliness, and an approachable personality.
High stress tolerance and the ability to make quick decisions in unpredictable situations.
Readiness to work a flexible schedule and react quickly to incoming requests.
Advantage: Deep knowledge of the region and an existing network of local contacts (drivers, medical facilities, hotels).
Advantage: Prior experience in tourism, hospitality, or group coordination.
Benefits
Consistent workload.
Flexible format: Primary operations are handled online, with on-site visits scheduled around arrivals, departures, and emergencies.
Competitive salary.
Well-know company across the region.
Location: Abu Dhabi, United Arab Emirates; Dubai, United Arab Emirates
Apt Resources is proud to announce an exceptional opportunity for an
Arabic Cuisine Chef
to join a prestigious Private Family's culinary team in Abu Dhabi. This role is tailored for a talented chef who excels in creating authentic Arabic dishes that reflect the rich heritage and flavors of the region.
As the Arabic Cuisine Chef, you will be responsible for menu planning, food preparation, and ensuring that the highest standards of quality and presentation are met. You will work closely with the kitchen staff to create memorable dining experiences for the Royal Family and their guests.
Responsibilities
Design and prepare authentic Arabic dishes, incorporating traditional techniques and fresh ingredients.
Assist in menu development, focusing on seasonal availability and sophisticated presentation.
Oversee daily kitchen operations, ensuring compliance with health and safety regulations.
Train and mentor kitchen staff, promoting a collaborative and creative work environment.
Manage inventory and ingredient sourcing to maintain optimal food quality.
Stay abreast of culinary trends and incorporate new dishes into the menu when appropriate.
Provide exceptional dining experiences by ensuring attention to detail in every dish prepared.
Requirements
Extensive experience in preparing Arabic cuisine, with a deep understanding of traditional techniques and ingredients.
At least 5 years of experience in high-end dining or hospitality settings.
Culinary degree or professional training is preferred.
Strong leadership and teamwork skills, with the ability to inspire and train others.
Excellent organization and time management abilities.
A creative flair and passion for developing unique Arabic dishes.
Ability to work in a high-pressure, fast-paced environment.
Flexibility to adapt to changing needs and preferences of the Royal Family.
Must be available in UAE
Benefits
The salary is 3000-4000 AED, plus accommodation and food provided.
Abu Dhabi, United Arab Emirates; Dubai, United Arab Emirates
Location: Mexico; Brazil
Workplace: Remote
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About the role
ElevenLabs moves fast - and behind every high-performing leader is someone who makes sure nothing slips. This is a high-trust, hands-on role for someone who thrives in dynamic environments, holds themselves to a high standard, and takes genuine pride in making their lead's life easier - down to the small, considered details that others overlook.
You'll be the operational backbone for senior leadership - managing calendars, coordinating across time zones, handling logistics, and owning the day-to-day administrative tasks that let leadership focus on what matters most.
In this role, you will:
- Manage complex, fast-moving calendars and provide scheduling and coordination support across multiple time zones and geographies
- Handle sensitive and confidential matters with discretion, acting as a trusted partner in both professional and operational contexts
- Coordinate seamlessly with internal stakeholders across teams, as well as external partners and senior leaders
- Work closely with other EAs across the organisation to align schedules, share context, and keep cross-functional coordination running smoothly
- Anticipate needs before they arise: managing follow-ups, flagging conflicts, and keeping the right people aligned
- Build structure, processes, and systems that scale with a fast-growing AI company
- Identify opportunities to automate and streamline repetitive work, using AI tools and productivity tooling to improve quality and speed
Requirements
- Proven experience supporting senior leaders and their broader teams in a fast-moving environment, including coordinating with other EAs across the organisation
- Strong organisational skills with the ability to manage competing priorities, shifting timelines, and multiple stakeholders
- Exceptional written and verbal communication skills, with the ability to communicate effectively with a wide range of stakeholders, from senior executives and partners to vendors and office guests
- High emotional intelligence and discretion - trusted with sensitive information
- Comfortable supporting not just an individual but a wider team at times - able to flex between high-priority senior leadership support and broader operational needs as the situation demands
- Personable and easy to work with - someone who builds genuine relationships across the organisation and is trusted by the people around them
- A natural reflex to reach for tooling and automation; fluency with AI tools such as Claude or ChatGPT and quick to adopt new systems
- High personal standards - the kind of person who cares about the quality of their output and holds the bar
- A valid passport and willingness to travel globally ~40% of the time
- Language requirement: Fluent in English and Spanish (written and spoken). Proficiency in Portuguese is a plus.
Location
This role is based in Mexico or São Paulo
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Austin, in-person
Director of Growth Marketing
Location:
Austin, TX — In Office
Department:
Marketing
Reports To:
CRO
About inKind
inKind is transforming the way restaurants access growth capital and build relationships with their guests. Sitting at the intersection of hospitality, fintech, consumer technology, and loyalty, our platform helps restaurant operators grow while giving consumers a better way to discover, experience, and engage with restaurants.
We're entering our next stage of growth, with significant opportunities to improve how we acquire, engage, retain, and monetize customers while building inKind into a recognized consumer brand.
We're looking for a Director of Marketing who is a builder and an operator — someone who can turn growth opportunities into working programs, launch new initiatives, optimize existing channels, and create repeatable systems that drive measurable results.
The Role
The Director of Marketing will lead the execution and optimization of inKind's marketing initiatives across consumer lifecycle, subscriptions, performance marketing, brand, and partner acquisition.
This is a hands-on leadership role for someone who combines strong marketing instincts with analytical thinking, technical fluency, and a bias toward action.
You'll work across Marketing, Product, Engineering, Data, Sales, and Operations to identify growth opportunities, build solutions, launch campaigns, measure performance, and continuously improve results.
We are not looking for someone who simply develops strategies, manages agencies, or oversees campaign calendars. We want someone who understands how modern marketing systems work, can get into the details of execution, and knows how to turn ideas into measurable business outcomes.
Three immediate priorities will define the role:
Transform lifecycle marketing:
Move inKind from calendar-driven, ad hoc campaigns to automated, behavior-based customer engagement that increases activation, frequency, retention, and lifetime value.
Launch and scale consumer subscriptions:
Build and execute the go-to-market, acquisition, onboarding, engagement, and retention programs needed to establish a successful subscription business.
Integrate brand into B2B performance marketing:
Evolve inKind's transaction-focused restaurant acquisition channels by incorporating stronger brand storytelling, differentiated positioning, and creative that builds trust while improving commercial performance.
Beyond these priorities, you'll continuously identify opportunities to improve marketing efficiency, customer experience, and growth.
What You'll Own
Build an Automated Lifecycle Marketing Engine
Lead the transition from one-off, calendar-driven campaigns to a scalable, automated lifecycle marketing operation.
Audit existing customer communications, journeys, segmentation, and engagement performance to identify gaps and opportunities.
Build and execute automated customer journeys across onboarding, activation, engagement, repeat usage, retention, and reactivation.
Use behavioral data, transaction history, customer preferences, and predictive signals to trigger relevant, personalized communications.
Work directly with Braze, Snowflake, and internal teams to improve audience segmentation, orchestration, and campaign automation.
Develop testing frameworks across messaging, creative, timing, offers, and channels.
Identify opportunities to leverage AI and automated agents to improve personalization, campaign execution, reporting, and optimization.
Establish clear performance dashboards and continuously improve conversion, engagement, purchase frequency, and customer lifetime value.
The outcome:
A lifecycle marketing engine that consistently drives customer behavior and revenue without relying on constant manual campaign creation.
Lead the Launch and Growth of Consumer Subscriptions
Own the marketing execution behind the introduction and scaling of inKind's consumer subscription offering.
Partner with Product, Finance, Data, and Engineering to develop and execute the subscription go-to-market plan.
Translate the subscription value proposition into clear positioning, messaging, creative, and customer-facing experiences.
Build the acquisition strategy across existing users, paid channels, referrals, restaurant partnerships, and owned media.
Develop conversion journeys that move existing inKind customers into paid subscriptions.
Execute subscription onboarding, activation, engagement, renewal, and retention programs.
Test pricing presentation, promotional offers, trial structures, messaging, and conversion flows in partnership with Product.
Develop targeted campaigns for different customer segments based on behavior, frequency, and potential subscription value.
Monitor subscriber acquisition cost, conversion, activation, churn, retention, and subscription lifetime value.
Identify opportunities to reduce churn and increase subscriber engagement through automated lifecycle programs.
The outcome:
A successfully launched subscription offering with a repeatable, measurable acquisition and retention engine.
Bring Brand Storytelling Into B2B Performance Marketing
Evolve inKind's existing restaurant acquisition marketing from primarily transaction-focused messaging into a more differentiated, brand-led growth channel.
Evaluate current B2B paid acquisition campaigns, messaging, creative, audiences, and funnel performance.
Develop compelling stories that communicate why restaurants partner with inKind, beyond the immediate financial transaction.
Build campaigns that highlight restaurant success stories, operator experiences, hospitality expertise, and the broader value of the inKind platform.
Work with Sales and Business Development to understand restaurant decision-making, objections, and buying motivations.
Introduce brand-led creative and messaging into existing paid channels without sacrificing lead generation performance.
Develop and execute structured tests comparing transactional, educational, and brand-led messaging.
Build content and creative that can be reused across paid acquisition, landing pages, email, sales enablement, and partner communications.
Improve conversion through stronger positioning, creative testing, audience targeting, and landing-page optimization.
Measure the impact of brand-led marketing on lead quality, acquisition efficiency, conversion, and partner engagement.
The outcome:
A more differentiated and effective B2B acquisition engine that strengthens inKind's brand while continuing to deliver measurable commercial results.
Drive Consumer Growth and Marketing Performance
Own the continuous improvement of inKind's consumer acquisition and engagement programs.
Identify opportunities to improve acquisition, activation, engagement, and retention across the customer journey.
Build and optimize campaigns across paid, organic, referral, partnership, and owned channels.
Analyze customer behavior, funnel performance, and cohort data to identify growth opportunities.
Develop and execute experiments across audiences, offers, creative, messaging, and conversion experiences.
Work with Product to improve customer journeys and reduce friction in the app and purchase experience.
Identify opportunities to use inKind's restaurant network as an acquisition and engagement channel.
Allocate marketing resources toward initiatives demonstrating the strongest incremental impact.
Maintain clear accountability for customer acquisition cost, conversion, frequency, retention, and lifetime value.
Build Scalable Marketing Systems and Automation
Help modernize how Marketing operates by reducing manual processes and improving the speed and effectiveness of execution.
Identify repetitive marketing activities that can be automated or simplified.
Leverage Braze, Snowflake, AI tools, and other technologies to improve campaign execution and decision-making.
Partner with Engineering and Data to improve the availability and use of customer data.
Develop reusable campaign frameworks, audience segments, reporting dashboards, and experimentation processes.
Introduce AI-driven workflows where they can meaningfully improve productivity, personalization, or performance.
Create processes that allow the marketing function to execute more effectively as the business scales.
Lead Marketing Execution and Cross-Functional Delivery
Take ownership of delivering marketing initiatives from initial concept through execution and optimization.
Translate business priorities into clear marketing initiatives with defined owners, timelines, deliverables, and success metrics.
Lead and develop marketing team members while remaining directly involved in execution.
Work closely with Product, Engineering, Data, Sales, and Operations to remove blockers and deliver results.
Manage agencies, creative resources, vendors, and marketing technology partners where appropriate.
Establish clear operating rhythms for campaign planning, execution, experimentation, and performance reviews.
Maintain visibility into what is working, what is not, and where the team should focus next.
Balance longer-term marketing improvements with immediate commercial priorities.
Qualifications
7+ years of marketing experience, including experience owning and executing growth initiatives.
Experience within a high-growth consumer technology, marketplace, fintech, hospitality, loyalty, subscription, or e-commerce business.
Demonstrated success building and optimizing automated lifecycle marketing programs.
Strong experience with CRM and marketing automation platforms, ideally Braze or similar.
Experience launching or scaling consumer products, subscription offerings, membership programs, or recurring-revenue initiatives.
Strong understanding of paid acquisition, conversion optimization, customer segmentation, retention, and LTV.
Ability to use data and analytics tools to evaluate customer behavior and marketing performance.
Experience working closely with Product, Engineering, and Data teams to implement marketing initiatives.
Demonstrated ability to develop and test brand-led creative within performance marketing channels.
Experience leading cross-functional projects and managing marketing resources.
Strong communication, prioritization, and project execution skills.
Familiarity with SQL, Snowflake, AI-powered marketing workflows, or other technical marketing capabilities is a plus.
Why inKind
inKind is at an exciting stage of growth, with an established restaurant network, millions of consumers, and significant opportunities to expand how customers interact with our platform.
This role offers the opportunity to take direct ownership of initiatives that will shape the next stage of the business — from building an automated lifecycle marketing engine to launching a consumer subscription product and evolving how we communicate our value to restaurant partners.
We're looking for someone who wants to build, execute, and see the measurable impact of their work.
If you're energized by turning complex marketing challenges into working solutions, moving quickly, and building growth programs that scale, we'd love to hear from you.
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Location: Dubai, United Arab Emirates
Workplace: on-site
About Deluxe Holiday Homes
Deluxe Holiday Homes is a leading holiday-home and property management company based in Dubai, UAE, managing a portfolio of 800+ premium short-term rental properties across the emirate. The Deluxe Homes Group operates with ~230 people across Dubai, Abu Dhabi, Fujairah, and Armenia, and includes Deluxe Homes Real Estate, our brokerage and long-term property management arm. We use a modern technology stack to run operations, serve guests and tenants, and protect owner returns.
Role Overview
We are looking for an organized, reliable Office & Listings Coordinator to run the front desk of our Al Barsha head office and, once trained, to own three back-office streams: long-term tenancy administration for Deluxe Homes Real Estate (our own tenancy contracts and those of our landlord clients), property listings on local portals and OTAs, and office supplies. You are the one-stop contact for our property management clients: when a landlord or tenant calls, you answer, resolve the routine, and chase the rest. You will spend part of the day at the desk and part of the day on tenancy files and listings.
This is an ownership role, not a wait-to-be-told role. We will train you from zero on tenancy paperwork, listings and our systems, but we need someone who notices what is missing and fixes it: an expired tenancy nobody flagged, a listing with the wrong price, a landlord waiting two days for a call-back. You make routine decisions inside your remit and report after — you do not wait to be asked. If a landlord client calls about their Ejari renewal, you know the answer or you find it the same day.
Note:
This role does not include site visits, property inspections or guest check-ins. Those are handled by the operations and field teams. Tenancy work in this role covers long-term (Ejari) tenancies only, not short-stay guest bookings.
Key Responsibilities
1. Front Desk & Visitors
• Run the front desk during office hours: greet visitors, landlords, tenants and guests, and route them to the right person within minutes, not after a wait.
• Answer and route the main office line and WhatsApp; take accurate messages and follow up so nothing is lost.
• Receive and log couriers, documents and keys; keep a clean handover record.
• Keep the reception and meeting rooms presentable; book rooms and keep the visitor log.
• Coordinate desk cover with the Office Manager so the desk is never empty during your tenancy and listing blocks.
2. Long-Term Tenancy Administration & Client Calls (Deluxe Homes Real Estate)
• Be the first point of contact for property management clients: answer landlord and tenant calls and messages, resolve routine questions yourself (rent dates, renewals, notices, documents) and escalate only the exceptions.
• Prepare, issue and file tenancy contracts for company-held units and for landlord clients using approved templates.
• Register and renew Ejari contracts on time; keep a renewal calendar and flag every expiry at least 60 days ahead.
• Collect and verify tenant documents (Emirates ID, passport, visa) and cheques; record PDCs and hand them to Finance the same day.
• Track rent due dates and late or bounced payments, and send the first reminder without being asked.
• Keep every tenancy file complete and audit-ready in the company system.
3. Property Listings (Portals & OTAs)
• Create and update listings on local portals (Property Finder, Bayut, Dubizzle) and OTAs (Airbnb, Booking.com) from the approved listing brief and photo set.
• Check every listing for correct price, availability, photos, amenities and permit number before it goes live.
• Refresh and re-rank listings on a set schedule so they stay visible; pause units that are no longer available.
• Spot and fix listing errors within 24 hours; keep a simple log of what changed and why.
• Report weekly on listings added, updated and paused.
4. Office Supplies & Administration
• Monitor stationery, pantry, printer and cleaning supplies; reorder before they run out, inside the agreed monthly budget.
• Keep a supplier list with prices and lead times; compare quotes once a year and cut cost where you can.
• Log office maintenance issues (AC, printers, internet) and chase vendors until they are closed.
• Support the Office Manager with filing, scanning, document runs and ad-hoc admin.
• Where you have the skill, prepare simple social media posts and stories from approved content and photos.
Required Qualifications
• 0–2 years in a front desk, admin, real estate or hospitality role. Fresh graduates welcome.
• Fluent English, spoken and written; clear and polite on the phone and on WhatsApp.
• Comfortable with Google Workspace or Microsoft 365, and able to learn Ejari, portal back-ends and our property system within 4 weeks.
• Accurate with details — you catch the wrong date on a contract or the wrong price on a listing before it goes out.
• Decisive operator — you make routine calls inside your remit and report after. We will reference-check this with previous managers or lecturers.
• Already living in the UAE and able to start within 30 days.
Preferred Qualifications
• UAE residence visa sponsored by a family member (spouse or parent) — preferred.
• UAE university graduate or 4+ years living in the UAE.
• Experience with Ejari, DLD/REST, Property Finder, Bayut, Dubizzle, Airbnb or Booking.com.
• Social media posting skills (Instagram, TikTok, LinkedIn) — a plus, not a must.
• Arabic, Russian or another second language.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Every agent on Baseten Sandboxes runs in its own microVM. Agents call models, reach tools and APIs, expose services, and more and more often talk to each other. Networking built into today's cloud providers was not designed for very large numbers of isolated machines that suspend, resume, and exchange data constantly.
The Agent Infra team builds its own networking stack for sandboxes, designed from the start for that scale. It runs in user space, with VPP (FD.io http://FD.io) as its main data plane technology, and is built from virtualized network functions (VNF/NFV): carrier-grade, low-latency packet processing designed for very large numbers of agents. In September 2026, Baseten acquired Blaxel https://www.baseten.co/blog/blaxel-is-joining-baseten-to-build-the-future-of-agentic-cloud/, whose sandboxes, storage, and networking are the foundation for Baseten Sandboxes https://docs.baseten.co/sandboxes.
You'll build multi-tenant virtual private networking that connects each customer's agents and services privately and securely, using modern overlay technologies.
We are building a cloud, not just using one. We want engineers who expose the network as a programmable API and write the code, not operators who push router and switch configuration. The team is small and ownership is big: we ship in weeks and months, not multi-year programs.
This role is separate from Baseten's GPU-to-GPU networking. Here you'll own how sandboxes connect to each other, to Baseten services, to customer networks, and to the internet.
If you've built user-space data planes, virtualized network functions, or multi-tenant cloud networking and want to design one for agents, we'd love to talk.
EXAMPLE INITIATIVES
- Blaxel is joining Baseten to build the future of agentic infrastructure https://www.baseten.co/blog/blaxel-is-joining-baseten-to-build-the-future-of-agentic-cloud/
- Securing the open frontier with NVIDIA OpenShell and Blaxel sandboxes https://www.baseten.co/blog/announcing-carbon/
- Baseten Sandboxes documentation https://docs.baseten.co/sandboxes
RESPONSIBILITIES
- Design and build the user-space, VPP-based data plane that connects microVM sandboxes to each other, to Baseten services, and to the internet
- Build multi-tenant virtual private networking and overlays (for example EVPN, GENEVE, VXLAN) across regions
- Expose the network as a programmable API that the rest of the platform calls
- Cut latency and raise connection scale for agent-to-agent and agent-to-service traffic
- Build routing that sends each request to the nearest region and keeps connections working as sandboxes suspend and resume
- Build secure ingress and egress for sandboxes, including firewalling, static egress IPs, and custom domains with managed TLS
- Build L7 proxies for request inspection, filtering, secret injection, and auditing
- Own per-sandbox addressing, including IPv6, and network isolation between tenants
- Build observability for the packet path across guest, host, and network, and debug production issues end to end
- Work closely with the compute, storage, GPU infrastructure, and datacenter teams
REQUIREMENTS
- Experience with user-space packet processing (DPDK, VPP, or similar) or virtualized network functions (VNF/NFV)
- Experience building multi-tenant networking in production (VXLAN, GENEVE, VRF)
- Experience building a software-defined network, overlay network, or packet-processing data plane in production
- You write production code: strong systems programming in Rust, Go, and/or C/C++. Network architects are welcome if they build, not only configure
- Experience building cloud networking as the provider, not only consuming a cloud provider's network
- Solid grounding in TCP/IP and routing
- Experience building or operating proxies, load balancers, or L4/L7 gateways at scale
- Experience debugging latency and throughput problems with packet captures, tracing, and profiling
- You move fast and like owning a problem end to end on a small team
NICE TO HAVE
- Experience with VPP / FD.io http://FD.io, our main networking technology
- Experience with GENEVE or VXLAN overlays and EVPN
- Linux kernel networking: eBPF/XDP, netfilter or nftables, network namespaces
- Familiarity with virtual machine networking: virtio-net, vhost, TAP devices, or networking for Firecracker or Cloud Hypervisor
- Experience running IPv6 at scale
- Background in telecom user-plane or 5G core networking, or in low-latency trading networks
- Experience with multi-region traffic routing, anycast, or BGP
- Experience with TLS termination, DNS, and egress security controls
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
Every agent on Baseten Sandboxes gets its own microVM, where it writes and runs code, calls tools, and keeps state across long tasks. Agents pause and resume constantly, so the machine underneath has to start, stop, snapshot, fork, and resume fast, and keep every tenant isolated while it does. General-purpose virtualization was not built for that workload.
The Agent Infra team builds that layer. Sandboxes run in microVMs with custom Linux kernels on bare-metal servers we operate. You'll own how sandboxes start, stop, snapshot, fork, and resume, and how they perform on each host's CPU and memory, down to the hardware. You'll also own the guest and host side of each sandbox: its identity, how it attaches to different storage classes for performance or capabilities, and the virtual devices that connect it securely to the network. In September 2026, Baseten acquired Blaxel https://www.baseten.co/blog/blaxel-is-joining-baseten-to-build-the-future-of-agentic-cloud/, whose microVM sandboxes are the foundation for Baseten Sandboxes https://docs.baseten.co/sandboxes.
We are building a cloud, not just using one. That means designing for many tenants from day one and thinking through what each decision means all the way down to the datacenter. The team is small and ownership is big: we ship in weeks and months, not multi-year programs.
If you've worked deep in KVM and Firecracker, Cloud Hypervisor, or QEMU and want to build the computers AI agents run on, we'd love to talk.
EXAMPLE INITIATIVES
- Blaxel is joining Baseten to build the future of agentic infrastructure https://www.baseten.co/blog/blaxel-is-joining-baseten-to-build-the-future-of-agentic-cloud/
- Securing the open frontier with NVIDIA OpenShell and Blaxel sandboxes https://www.baseten.co/blog/announcing-carbon/
- Baseten Sandboxes documentation https://docs.baseten.co/sandboxes
RESPONSIBILITIES
- Own the microVM lifecycle for agent sandboxes: start, stop, suspend, resume, snapshot, and fork
- Build and tune the custom guest kernels sandboxes run on
- Tune host CPU and memory configuration so sandboxes run fast and safely on each type of hardware we operate
- Manage host-level resources and sandbox density on each machine
- Own startup and resume performance end to end, from VM boot or snapshot restore to the first command
- Own the guest and host side of each sandbox: its identity, how it attaches to storage, and the virtual devices that connect it to the network
- Design isolation for multi-tenant workloads where the hypervisor is the security boundary
- Debug virtualization and isolation issues at scale, from userspace through the kernel to the hardware
- Contribute architecture decisions and code back to the open-source projects we build on
REQUIREMENTS
- Hands-on experience with KVM, plus Firecracker, Cloud Hypervisor, or QEMU
- Deep understanding of Linux internals: namespaces, cgroups, memory management, and the boot path
- Experience building cloud infrastructure as the provider (multi-tenant compute that customers run on), not only running workloads on a cloud provider
- Experience building multi-tenant infrastructure where isolation is a security boundary
- Strong systems programming background in Rust and/or Go; C/C++ also welcome
- Experience debugging performance and correctness problems across userspace and kernel boundaries
- You move fast and like owning a problem end to end on a small team
NICE TO HAVE
- Contributions to KVM, Firecracker, Cloud Hypervisor, QEMU, rust-vmm, or the Linux kernel
- Experience with Xen
- Working knowledge of container runtimes and sandboxing (containerd, runc, gVisor, Kata Containers)
- Experience with VM snapshot and restore, fast VM resume, or building and tuning custom Linux kernels
- Experience running virtualization on bare metal and tuning for specific CPU and memory architectures
- Experience building a sandbox, serverless, or function runtime product
- Familiarity with Linux performance tooling such as eBPF, perf, and ftrace
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
ГибридМожно работать из любой страны
УдалённоPhilippines; South Africa; Jamaica; Ethiopia; Morocco
УдалённоBarcelona, Spain; Madrid, Spain; EU timezones
УдалённоMexico; Brazil; You'll be the operational backbone for senior leadership - managing calendars, coordinating across time zones, handling logistics, and owning the day-to-day administrative tasks that let leadership focus on what matters most; Manage complex, fast-moving calendars and provide scheduling and coordination support across multiple time zones and geographies