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Location: Remote; Remote - Brazil; Remote - EMEA Workplace: Remote ABOUT US Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We're a passionate team who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today. ABOUT THE ROLE We are hiring Senior Data Scientists across multiple teams at Constructor. Wherever you land, you will work with data from some of the world's largest ecommerce companies, applying statistics and machine learning to problems that directly move business metrics like revenue and conversion rate. Our data scientists design and analyze experiments, dig into how our ranking, personalization, and recommendation algorithms behave, and connect model performance to real business outcomes. During the interview process we will get to know your strengths and interests and match you with the team where you can have the biggest impact. WHAT YOU'LL DO - Design, run, and analyze A/B tests measuring impact on key business metrics like revenue, conversion rate, and profit - Apply statistical methods and machine learning to solve business and product problems - Develop a deep understanding of how our search, ranking, and personalization algorithms work, and how to evaluate and improve them - Analyze large-scale behavioral data to generate insights and recommendations for customers and internal teams - Build analyses, models, and tools that help teams make better decisions - Communicate findings clearly to technical and business stakeholders REQUIREMENTS - Strong experience solving business problems using data science and statistics - Solid knowledge of SQL and experience working with large datasets - Strong Python skills for analysis and modeling (pandas, NumPy, scikit-learn, visualization libraries) - Deep understanding of A/B testing, experiment design, and statistical inference PRODUCT & DATA UNDERSTANDING: - Understanding of machine learning systems: how models are trained, evaluated, and tuned - Experience connecting model or algorithm performance to product funnels and business metrics - Familiarity with ranking, recommendations, or search relevance is a plus COMMUNICATION & OWNERSHIP: - Ability to communicate insights clearly to both technical and business audiences - Comfortable working independently with multiple stakeholders in a fast-paced environment PREFERRED SKILLS: - Experience working in e-commerce or with large-scale user behavioral data - Experience in customer-facing analytical work BENEFITS - 🧠 Work with smart and empathetic people who will help you grow and make a meaningful impact. - 🎉 Regular team offsite events to connect and collaborate. - 🌎 Fully remote team - choose where you live. - 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year. - 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office. - 💻 Apple laptops provided for new employees. - 🧑‍🎓 Training and development budget for every employee, refreshed each year. - 👪 Maternity & Paternity leave for qualified employees. - 💵 Base salary: $80k–$120K USD depending on knowledge, skills, experience, and interview results - 📈 Stock options - offered in addition to the base salary DIVERSITY, EQUITY AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don't meet all of our listed qualifications. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

Location: Remote - Brazil; Remote; Remote - EMEA Workplace: Remote ABOUT US Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We're a passionate team who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today. ABOUT THE ROLE We are hiring Senior Product Analysts across multiple teams at Constructor. Wherever you land, you will help product teams understand how their work translates into user behavior and business outcomes, and use data to shape where our products should evolve next. Our product analysts define the metrics that matter, build the connection between product performance and business results, and turn ambiguous questions into clear, actionable insights. During the interview process we will get to know your strengths and interests and match you with the team where you can have the biggest impact. WHAT YOU'LL DO - Define and validate the metrics that product teams use to measure success - Build metric frameworks connecting product and algorithm performance to business outcomes like revenue and conversion - Analyze user behavior and product funnels to identify opportunities and guide product strategy - Design, run, and analyze A/B tests to evaluate product changes - Set up analytics for product areas, from instrumentation to dashboards and reporting - Partner closely with product managers, engineers, and leadership to turn insights into decisions REQUIREMENTS - Strong track record of solving product and business problems using data - Solid knowledge of SQL and experience working with large datasets - Experience with Python for data analysis (pandas, NumPy, visualization libraries) - Deep understanding of A/B testing and statistical concepts PRODUCT & DATA UNDERSTANDING: - Experience defining metrics, building metric trees, and analyzing product funnels - Ability to connect product changes to business outcomes and communicate the "so what" - Familiarity with ML-driven or AI products is a plus Communication & ownership: - Proven ability to work independently and own an analytics area end to end - Ability to communicate insights clearly and influence product strategy - Comfortable bringing structure to ambiguous questions in a fast-paced environment Preferred skills: - Experience working in e-commerce - Experience being the first or primary analyst embedded in a product team BENEFITS - 🧠 Work with smart and empathetic people who will help you grow and make a meaningful impact. - 🎉 Regular team offsite events to connect and collaborate. - 🌎 Fully remote team - choose where you live. - 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year. - 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office. - 💻 Apple laptops provided for new employees. - 🧑‍🎓 Training and development budget for every employee, refreshed each year. - 👪 Maternity & Paternity leave for qualified employees. - 💵 Base salary: $80k–$120K USD depending on knowledge, skills, experience, and interview results - 📈 Stock options - offered in addition to the base salary DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don't meet all of our listed qualifications. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

Location: Remote - Brazil; Remote - AMER; Remote - EMEA Workplace: Remote ABOUT US Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today. ABOUT THE ROLE We are hiring Data Analysts to work across multiple teams at Constructor, including Data Science Integrations, Ranking, Recommendations, AI Shopping Agents, Offsite Search Optimisation, Personalization and Retail Media. In this role, you will work at the intersection of data, product, and machine learning. You will analyze user behavior, design and evaluate experiments, define metrics, and generate insights that directly influence product decisions and business outcomes. You will collaborate closely with engineers, data scientists, product managers, and business stakeholders, helping translate data into actionable improvements across our platform. WHAT YOU WILL DO - Analyze user behavior and large-scale datasets to identify patterns, issues, and opportunities for improvement - Design, run, and analyze A/B tests to evaluate product changes and measure impact on key business metrics - Define and validate metrics that reflect both user experience and business outcomes - Build dashboards, reports, and data tools to support decision-making across teams - Partner with customers, engineering, product, and business teams to translate insights into product improvements - Work with SQL, Python, and distributed data systems to process and analyze large volumes of data REQUIREMENTS We are looking for strong analytical thinkers who are comfortable working with data to drive product and business decisions. Core skills: - Strong analytical skills and experience solving business problems using data - Solid knowledge of SQL and experience working with large datasets - Experience with Python for data analysis (pandas, NumPy, visualization libraries) - Understanding of A/B testing and statistical concepts Product & data understanding: - Understanding of machine learning pipelines, training data quality, and model evaluation - Familiarity with ranking, recommendations, or search relevance is a plus - Experience defining metrics, building metric trees, and analyzing product funnels Communication & ownership: - Ability to communicate insights clearly and translate business needs into analytical solutions - Comfortable working with multiple stakeholders in a fast-paced environment Preferred Skills: - Experience in a customer-facing role - Experience working in e-commerce or product analytics BENEFITS - 🧠 Work with smart and empathetic people who will help you grow and make a meaningful impact. - 🎉 Regular team offsite events to connect and collaborate. - 🌎 Fully remote team - choose where you live. - 🏝️ Unlimited vacation time - we strongly encourage all of our employees take at least 3 weeks per year. - 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office. - 💻 Apple laptops provided for new employees. - 🧑‍🎓 Training and development budget for every employee, refreshed each year. - 👪 Maternity & Paternity leave for qualified employees. - 💵 Base salary: $80k–$120K USD, depending on knowledge, skills, experience, and interview results - 📈 Stock options - offered in addition to the base salary DIVERSITY, EQUITY, AND INCLUSION AT CONSTRUCTOR At Constructor.io http://Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications. How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

Location: Paris, France Workplace: Hybrid Job title: Accounts Payable Accountant (Comptable Fournisseurs) Location: Paris About Ledger We’re a team of experts pushing the limits of what’s possible, united by our common goal to unlock true freedom through digital ownership, making technology accessible for all. We believe in a world where users, creators and enterprises manage their value with ownership and freedom. Our curiosity drives us to innovate, empowering individuals on a global scale. We believe change is constant and our team moves forward as one, with a culture of problem-solving where every employee is empowered and supported to challenge tradition and create solutions. Our mission is simple: to make self-custody accessible and give people the keys to their own financial futures. If you want to make a true impact, we want you to join us at Ledger. At Ledger, we’re proud to be the global platform for digital assets and Web3, with over 20% of the world’s crypto assets secured through our Ledger devices. With our headquarters in Paris, and offices in Vierzon, Grenoble, Montpellier, London, Portland, Geneva, Zurich and Central Singapore, we have a team of around 600 professionals developing a variety of products and services to enable individuals and companies to securely buy, store, swap, grow and manage crypto assets – including the Ledger hardware wallets line with more than 7.5 millions units already sold in 200 countries. The team You’ll join the Accounting department within Ledger’s Finance team, working in an international context. What you’ll be doing: Supplier accounting - Match invoices against purchase orders - Record invoices and review items arriving on the approved platform - Prepare payment batches - Perform account reconciliation (lettrage) - Contribute to monthly, quarterly and annual closings (e.g. accrued expenses, shareholder current accounts) - Analyse and monitor accounts, including follow-ups and communication with suppliers and employees - Contribute to annual audits by answering the auditors’ questions Expense reports - Review expense reports - Book entries, prepare payments and reconcile - Support the declaration of fees (honoraires) This list is not exhaustive. What we’re looking for - Minimum BTS, DUT or equivalent - Strong Excel skills - Knowledge of ERP systems is a real plus - Comfort with AI and current tools, and a willingness to work with AI (strongly recommended) - Rigour and an analytical mindset - Ability to communicate and work in a team - Good English level, required to work in an international environment At Ledger, we are dedicated to continually investing in our employees which is why we offer more than just salaries; we provide comprehensive compensation packages that include a wide range of benefits. Here are some of the benefits you can look forward to: - Flexible work options - Our hybrid policy allows employees to work from home up to 3 times per week - Health & Wellness support - Health and Life Insurance, including medical, dental and vision coverage - Financial growth opportunities - Employees can become shareholders in Ledger (access to BSPCE under the current plan) as well as other financial benefits depending on your country of work - Commuter allowance - Ledger offers a commuter allowance to contribute to your preferred means of transportation - Learning & Development - A comprehensive suite of training solutions providing a personalised learning experience for every employee, including internal and external training and conference participation - Meal vouchers - Swile meal vouchers - Time off - 5 weeks of paid leave - Equipment - High-performance equipment for your work - Ledger life - Annual company outing (Ledger Days), annual parties, snacks and drinks at the office, and an employee discount on Ledger products For regionally specific benefits, your Talent Acquisition contact will be able to provide you with more information. We’re committed to building an inclusive hiring process. If you need any adjustments or accommodations, just let us know, we’ll do our best to support you.

Location: Remote (Canada) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role We’re seeking a talented software engineer, specializing in security and privacy, to help grow our product security team. We’re looking for people who can move Tailscale forward while making it safer to use. The abilities to think on your feet, collaborate with highly technical teams, and be comfortable working asynchronously are essential. Key Responsibilities Improve the security properties of Tailscale by identifying opportunities for security and privacy features, bug fixes, and defense-in-depth, and implementing them across our codebase. Audit Tailscale features for technical security weaknesses, identifying mitigations or solutions, and driving them towards resolution. Support engineering decisions with threat modeling and security analysis and expertise. You will spend at least 50% of your time in this role writing software vs purely operational or governance security responsibilities. What We Are Looking For Technical Proficiency developing in at least one programming language (Tailscale uses Go) Proficiency developing for at least one application platform (e.g. iOS, Android, web, Windows, macOS, Linux) Prior experience in a safety-related technical role, e.g.: application security or application platform security penetration testing threat modeling and prioritization user experience design or research digital forensics and incident response Deep understanding of web application vulnerabilities (e.g., OWASP Top 10), client-side security, and common API security flaws Collaborate with engineering teams to promote secure coding practices and provide targeted security guidance and training Knowledge of cryptographic primitives and protocols Knowledge of common networking protocols Team Fit Ability to give and process constructive feedback Ability to work independently and collaboratively Flexibility to adjust to the dynamic nature of a startup Take a risk-based approach to building security controls, balancing your security expertise and broad technical skillsets with practical, usable solutions As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. CAN Pay Range $218,420 — $302,840 CAD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Remote (United States) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role We’re seeking a talented software engineer, specializing in security and privacy, to help grow our product security team. We’re looking for people who can move Tailscale forward while making it safer to use. The abilities to think on your feet, collaborate with highly technical teams, and be comfortable working asynchronously are essential. Key Responsibilities Improve the security properties of Tailscale by identifying opportunities for security and privacy features, bug fixes, and defense-in-depth, and implementing them across our codebase. Audit Tailscale features for technical security weaknesses, identifying mitigations or solutions, and driving them towards resolution. Support engineering decisions with threat modeling and security analysis and expertise. You will spend at least 50% of your time in this role writing software vs purely operational or governance security responsibilities. What We Are Looking For Technical Proficiency developing in at least one programming language (Tailscale uses Go) Proficiency developing for at least one application platform (e.g. iOS, Android, web, Windows, macOS, Linux) Prior experience in a safety-related technical role, e.g.: application security or application platform security penetration testing threat modeling and prioritization user experience design or research digital forensics and incident response Deep understanding of web application vulnerabilities (e.g., OWASP Top 10), client-side security, and common API security flaws Collaborate with engineering teams to promote secure coding practices and provide targeted security guidance and training Knowledge of cryptographic primitives and protocols Knowledge of common networking protocols Team Fit Ability to give and process constructive feedback Ability to work independently and collaboratively Flexibility to adjust to the dynamic nature of a startup Take a risk-based approach to building security controls, balancing your security expertise and broad technical skillsets with practical, usable solutions As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. US Pay Range $163,000 — $226,000 USD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Ukraine; Kazakhstan; Uzbekistan; Georgia; Armenia; Poland Crystalia Glass LLC is a leading provider of premium glass products, trusted by renowned clients such as SpaceX, Nike, Starbucks, Bank of America, Yves Saint Laurent, and many others. Founded in 2017 in New York, the company now operates across the United States, delivering high-quality glass solutions for both residential and commercial projects. We are looking for a detail-oriented and reliable Accountant to join our Accounting team. In this role, you will keep our bank, credit card, and vendor records accurate, allocate costs across multiple projects, and flag discrepancies before they become problems. If you enjoy working with numbers in an international remote environment and have solid hands-on experience with QuickBooks Online, we would love to hear from you! Employment Type: - Full-time 8.30 am - 5 pm, NY (EST zone). - Remote work. - B2B contract (sole proprietorship status or corporate entity). Key Responsibilities Bank & Credit Card Accounting - Record and allocate daily bank transactions, including checking accounts and credit card activity. - Prepare and reconcile monthly and quarterly bank and credit card statements. Accounts Payable - Maintain the AP subledger. - Regularly reconcile vendor statements to ensure accuracy and completeness. Cost Allocation - Allocate COGS, direct costs, and operational expenses across multiple projects and cost centers. Accuracy & Control - Identify, track, and flag discrepancies or irregularities in financial data for internal review Requirements - Minimum 3 years of experience in accounting or bookkeeping, including at least 1 year with a U.S.-based company. - Professional education in accounting. - Confident QuickBooks Online (or Desktop) user with at least 1 year of hands-on experience, from basic bookkeeping to reconciliations (mandatory). - English level B1-B2 or higher. - Strong attention to detail and organizational skills. - Ability to work independently in a remote environment. Good to have: - Experience with ERP or CRM systems. - U.S. tax preparation skills. - Understanding of U.S. payroll. Benefits - Fully remote work (you can be located anywhere in the world), 8.30 am - 5 pm, NY (EST zone). - Competitive compensation package (will be discussed with successful candidates). - Benefits: paid vacation days + sick leave. - Exposure to US market business operations. - Friendly and professional team.

Location: Brazil, Colombia We are looking for a motivated Senior Software Engineer (Java) willing to continuously improve the newly developed system and respond to production incidents. If you're interested in more than just writing code, and want to build technical solutions that unlock new opportunities for users in a live system processing thousands of orders, then you are exactly who we're looking for. Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client The American memorabilia manufacturer is primarily known for producing yearbooks and class rings for high schools and colleges. The company also produced photobook products for Disney’s PhotoPass photography service at theme parks and resorts. In addition to its headquarters near Minneapolis and operational offices in Owatonna, Minnesota, the customer has facilities throughout the United States. What You’ll Do Develop and Review code and share feedback to keep our quality high Collaborate with cross-functional teams to analyze, design, and ship new features Participate actively in discussions, presentations, and decisions about back-end development Tackle bugs and address production issues Collaborate in an Agile team where ideas move fast and learning never stops What You Bring Experience in Java programming language Solid background in REST, Spring Boot, security, Kafka, Elasticsearch or SOLR, AWS Solid understanding of Microservice architecture, Design Patterns, Being able to develop sustainable and long-term solutions, explain pros and cons. Strong troubleshooting skills, understanding performance optimization Competency in JPA and writing complex SQL queries in PostgreSQL Knowledge of using IntelliJ, Git(GitHub and GitLab), JIRA, Docker, Maven Proactive team player In-depth understanding of SDLC and CICD processes Availability to work till 3 pm CST Nice to have Experience with e-commerce, preferably Broadleaf Commerce English level Upper-Intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: New York The Role As Consumer Engineering Leader, you’ll be the engineering counterpart to our Consumer Product Leader. Together you’ll own a simple question: How can we extend our product suite to be integrated deeper with our customers’ financial lives? Engineering leadership at Taptap Send is hands on. You’ll be building POCs while managing/coaching a team of super passionate, high caliber engineers. We are looking for someone who finds themselves on the cusp of product and engineering and is excited to shape the next generation of products at a company with millions of customers. The mandate is to move fast and autonomously, understand our customers, build new products they love, and become the financial home for the immigrant communities we serve. Key Responsibilities - Own the Outcomes: Partner with Product to set and hit targets on adoption, retention, and how well our products serve the range of a customer’s financial life. You’re accountable for how well these products work, not just for shipping them. - Run the Experiment Loop: Take ideas from hypothesis to live test in weeks, not quarters. Build POCs yourself. Instrument everything. Read the data honestly and recommend, kill, or scale. - Spot the Opportunities: Bring your own ideas. You should be looking at our customers, our data, and the market and arriving with a point of view on the next unmet need worth solving. - Ship the Winners: When a bet proves out, lead the work to harden it and get it into the core app at production quality with reliability, security, and compliance standards intact. - Stay Hands-On: Contribute code. You set the technical direction for consumer product engineering and you’re in it with the team. - Build and Lead a Small, High-Leverage Team: Hire, coach, and retain product-minded engineers who thrive on ambiguity and speed. - Work Across the Company: Partner with teams across the business to get experiments live and learnings shared, building on our existing systems and creating new ones that other teams can plug into. What We’re Looking For - Product-Minded Engineers: Your background is building user-facing products and the services behind it. You’re comfortable owning a feature end-to-end, from backend through to what the user touches. - Track Record of Rapid Experimentation: You can point to things you built in weeks that tested a real hypothesis, and to things you killed. Candidates whose experience is entirely long-horizon builds won’t be a fit. - 0 to 1 Experience: You’ve done your best work at Series B-E companies or standing up new products/businesses within a larger company. You know what it’s like to build with real constraints and real growth pressure. - Comfort with Compliance: You’ve shipped in regulated environments and treat compliance as a design constraint to build around from day one, not a hurdle at the end. - Commercially Grounded: You reach for the business case before the architecture diagram. You can judge whether an idea is worth the company’s time, and you hold a high engineering bar while doing it. - Leadership Range: You can lead and grow a team without stepping away from the technical work. This isn’t a role for someone who has moved fully into management. Our Stack TapTap Send is an AWS-first, polyglot engineering organisation. Across a small set of major product and platform systems, we use Kotlin/Spring Boot and Python/FastAPI for backend services, React Native/TypeScript for mobile, React/TypeScript for web, PostgreSQL for transactional data, and Redshift + dbt for analytics. You don’t need to have used all of this, but you should be able to get productive in it quickly. About Us   We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.   Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.   We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.   Here’s a little more: - Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world) - Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more - Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission - Truly global team - 250+ people, 50+ nationalities, 50+ languages - Guided by our values - ownership, impact, humility, and heart - in deed, not just word   TAPTAP VALUES https://www.taptapsend.com/our-values Impact first Team next Accept reality Propose solutions Win with grit Be proactively candid, with yourself and others Love the particular Own it Create positive energy Maybe, even have fun   Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.

Location: United Kingdom Workplace: Remote 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Implementations and Onboarding team is responsible for understanding the relationships and desired outcomes established during the sales process, building a launch plan for success, and helping customers get the most out of 1Password's suite of products. We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password. As a Senior Implementation Consultant, you will lead the technical deployment and customer enablement of 1Password's product suite for our largest and most strategically important enterprise customers. You will own the hands-on configuration and rollout of Enterprise Password Manager, SaaS Manager, Device Trust and Unified Access while delivering tailored, high-impact training that drives deep adoption and long-term customer value. Partnering with a Project Manager, Technical Account Managers, and Solutions Architects, you will be the trusted authority in each engagement, bringing both advanced product expertise and sharp business acumen to complex, high-visibility deployments. You will approach your work as an AI builder by actively developing AI-powered workflows and automation to scale your impact, accelerate outcomes for customers, and raise the standard for what implementation excellence looks like at 1Password. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. This is a remote opportunity within the UK. What we're looking for: - Excellent written and spoken communication skills in both English and French, with the ability to engage and develop relationships, sharing information effectively across all professional levels. - Excellent communication in Spanish is a plus - 6+ years of experience in a technical implementation, solutions engineering, customer onboarding, or related B2B SaaS function, with a demonstrated track record of leading enterprise software deployments for large, complex, or strategically critical organizations - Advanced technical expertise and hands-on experience deploying SaaS products in enterprise environments, including deep working knowledge of identity providers (IdPs), SSO, SCIM, Active Directory, MDM, device trust, and Zero Trust security frameworks - Expert-level understanding of the business cases for enterprise security, IT operations, and SaaS governance tools and able to fluently navigate both technical and strategic conversations with IT administrators, security teams, and C-suite stakeholders - Demonstrated ability to independently manage complex, high-visibility enterprise engagements with multiple competing priorities, maintaining quality, customer satisfaction, and delivery timelines - Proven ability to design and deliver advanced, engaging virtual training and enablement programs for enterprise customers, including technically sophisticated administrators and executive audiences - Excellent verbal and written communication and presentation skills, with the ability to influence cross-functional leadership and serve as a trusted advisor to senior customer stakeholders - Strong judgment in identifying and resolving technical issues, with the ability to lead de-escalation efforts and drive outcomes autonomously - A builder's mindset toward AI. You actively develop with AI tools and automation, creating workflows, solutions, and accelerators that meaningfully improve how you and your team work; you are not a casual user but a practitioner who builds - Experience mentoring and coaching peers and junior team members, sharing expertise and elevating the capability of those around you - Familiarity with SCIM, AD/LDAP, CLI, SSO, BYOD, MDM, SaaS discovery, and device posture concepts - Bonus: Familiarity with 1Password or experience deploying identity and access management, password management, device trust, or SaaS management solutions at enterprise scale What you can expect: - Drive the successful technical implementation and deployment of Enterprise Password Manager, SaaS Manager, and Device Trust (and Unified Access as it becomes available) for large, complex, and strategically important enterprise customers, owning hands-on configuration, integration, and validation through to a successful launch - Partner with the assigned Project Manager to align on timelines, dependencies, and internal coordination. You own the technical delivery and customer enablement while the Project Manager owns project coordination; together you ensure a seamless, high-quality customer experience - Collaborate closely with Technical Account Managers and Solutions Architects to assess customer environments, align on architectural decisions, and design implementation approaches that meet both technical requirements and business objectives - Build deep knowledge of each customer's environment, security posture, business goals, and user workflows in order to design deployment strategies and training plans that accelerate adoption and deliver measurable outcomes - Deliver advanced, customized virtual training sessions for enterprise administrators and end users across all deployed 1Password products while adapting instructional approaches to technically diverse audiences and highly complex organizational environments - Serve as a trusted advisor and subject matter expert for customers and internal stakeholders alike, translating complex technical concepts into clear business value for audiences ranging from IT and security teams to executive leadership - Manage escalated situations on complex or sensitive implementations, working cross-functionally with internal teams and engaging directly with customers to de-escalate and drive the best possible outcome - Exercise independent judgment in identifying and mitigating implementation risks, developing and executing resolution strategies proactively and keeping all relevant stakeholders informed - Stay ahead of product updates, new features, and evolving integrations across our products and applying that knowledge immediately in customer engagements and sharing it with the broader team - Develop and maintain advanced implementation playbooks, training curricula, and enablement resources (including configuration guides, deployment frameworks, and possibly video content) that elevate the capabilities of the entire Implementations and Onboarding team - Mentor Implementation Managers and other junior team members, sharing deep product expertise, enterprise deployment strategies, and insights gained from working with our most demanding customers - Influence team operations by leveraging lessons from complex engagements to recommend and drive improvements to team practices, processes, documentation, and the overall customer journey - Build with AI not just use it. Actively develop AI-powered workflows, automation, and tools that improve your own delivery, help customers achieve faster time-to-value, and create scalable solutions the broader team can adopt - Contribute significantly to the growth strategy of the Implementations function, identifying opportunities to evolve how we deploy and enable customers at scale - Occasionally represent 1Password at customer meetings, industry events, or team offsites (some travel may be required). UK-based roles only: The annual base salary for this role is between £61,000 GBP and £88,000 GBP, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, pension, and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.   This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go-to market roles will have an in-person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Remote, Netherlands GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. Responsibilities Meet or exceed quota while fostering strong customer relationships Articulate the value of GitLab to our Mid Market prospects and customers Take ownership of and act as the CEO for the book of business in your territory: Document the buying criteria & process, next steps & owners Build a strong pipeline through a healthy cadence of prospecting activity Prospect and close new business to expand your territory Ensure adoption of our solutions and do your best to avoid churn and contraction Work and collaborate with our Partner ecosystem to drive new business and value for our customers Create an accurate forecast for each quarter against your plan/budget Drive attendance to our events, which you will be part of to further network with current and prospective customers Contribute to root cause analyses on wins/losses. Communicate lessons learned to the team, including account managers, the marketing team, and the technical team. Contribute to documenting improvements in our sales handbook Collaborate with cross-functional teams, such as Customer Success, Renewals, Sales Development, etc. to provide account leadership, ensuring a good outcome for our customers in the pre- and post-sales process Be the voice of the customer by contributing product ideas to our public issue tracker Master MEDPICC and Command of the Message on all opportunities Requirements A true desire to see customers benefit from the investment they make with GitLab Demonstrated progressive experience with Software sales through pitching on value Interest in GitLab, and open source software Ability to leverage established relationships and proven sales techniques for success Effective communicator, strong interpersonal skills Motivated, driven and results oriented Excellent negotiation, presentation and closing skills Preferred experience with Git, Software Development Tools, Application Lifecycle Management You share our values, and work in accordance with those values. Ability to travel regularly to meet with customers in person and comply with the company’s travel policy How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Leipzig, Germany Workplace: onsite Sumsub is the first AI-powered trust infrastructure for compliance operations at scale. It connects identity and business verification, fraud prevention, transaction monitoring, and risk workflows, helping teams reduce manual work and enter new markets. Trusted by over 4,000 clients across financial services, crypto, mobility, trading, marketplaces, education, and iGaming, including Bybit, Bitpanda, Wirex, Avis, Vodafone, Duolingo, Kaizen Gaming, and Bancaribe. Sumsub is certified as a Great Place To Work® in the US, recognized as a TIME & Statista Excellent Workplace, honored with the TrustRadius Tech Cares Award for Diversity & Inclusion, and rated 4.7 out of 5 on Glassdoor. Our 1,000+ people around the world back it up, too: 92% are proud to be Sumsubers, and 90% say their work is interesting and challenging. We are looking for a Customer Service Representative who is ready to work from our office in Leipzig . Join Sumsub's team! Your role and tasks: Effectively interact with users, including both verbal and written communication Safeguard data, ensuring confidentiality and security Adherence to legal regulations and company standards Paying attention to detail and precision when carrying out tasks Continuous updating of knowledge and skills in line with industry and regulatory changes Only inbound calls, no outbound calls, chats or emails required. No customer support or complaint handling required. Simply guide the user through all necessary steps About you: Previous experience in customer service-based roles is considered an advantage, but no work experience is required . You will be surrounded by our attention and support in order to enter the new role and team as comfortably as possible. Fluent language skills in German, English and French. Please, note that all three languages are required for conversation with our clients. Good communication skills Ability to navigate a large amount of information Able to have days off during the week instead of the weekend We offer: Work with impact . Our mission is to build a digital world that is secure and inclusive for everyone. Your work here will contribute directly to that mission and help shape how people experience trust online. Global reach . You will work on campaigns that cross cultures, languages, and borders, and see your ideas land globally. Growth that is real . Clear goals, open feedback, personal development plans, and support for learning and industry events. We do not just talk about growth, we make sure it happens. Celebrating your big moments. We are proud to support you through life’s biggest journeys with dedicated financial bonuses for both marriage and welcoming a new baby to your family. No borders . You will collaborate with colleagues from 74 countries, bringing together different skills, backgrounds, and perspectives. This mix makes our work stronger, more creative, and easier to adapt. Culture that fits . No heavy bureaucracy, no fake fun. We share wins, celebrate together, and keep things people and pet-friendly (yes, our logo is a dog). Let’s make the online world a safer place together! We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively. We believe in fair and transparent compensation. Salaries vary depending on work location and applicable local market conditions. This role is open to candidates in multiple countries, and compensation differs based on the candidate’s confirmed work location. For this reason, a single universal salary range is not included in this job posting. The applicable work location will be confirmed early in the recruitment process, and the relevant compensation information for that location will be shared in writing, in line with local requirements.

Задачи: — Определять стратегию развития mediation-платформы, включая поддержку игр на Windows, подключение сторонних разработчиков и запуск собственных SSP и DSP. — Развивать рекламный аукцион, включая описание правил водопада, floor prices, таймаутов, предзагрузки и переход на in-app bidding. — Определять требования к подключению SDK-сетей, Google Ad Manager, бирж и DSP через OpenRTB. — Формировать предложение для сторонних разработчиков: интеграция SDK, подключение к платформе, revenue share, выплаты и отчётность. — Оценивать рынок, конкурентов и экономику новых продуктов, включая объём инвентаря, источники спроса, fill rate, eCPM, маржу и стоимость разработки. — Выбирать между собственной разработкой и решениями партнёров. — Проектировать self-serve кабинет рекламодателя: от регистрации и оплаты до настройки кампаний, таргетинга, атрибуции, модерации и отчётности. — Определять, какие функции требуют поддержки команды. — Описывать пользовательские сценарии, готовить прототипы вместе с дизайнером, проводить интервью и юзабилити-тесты. — Улучшать воронку запуска кампаний и справочные материалы. — Писать бизнес-требования, спецификации и user stories с критериями приёмки. — Вместе с Lead AdTech Engineer приоритизировать бэклог, планировать разработку и принимать результат. — Определять KPI и требования к дашбордам, находить точки роста дохода. — Совместно со смежными командами прорабатывать защиту от фрода, сверку отчётности, прозрачность аукциона и разделение данных. Требования: — Опыт не менее 5 лет в продакт-менеджменте, включая минимум 3 года в AdTech: mediation, SDK-рекламные сети, SSP, DSP, рекламные биржи или ad server. — Опыт запуска AdTech-продукта с нуля до первых клиентов и дальнейшего роста. — Глубокое понимание in-app рекламы: спрос и предложение, waterfall, in-app bidding, floor prices, fill rate, eCPM, take rate и движение денег от рекламодателя к издателю. — Навыки управления P&L и юнит-экономикой рекламного продукта, моделирование маржи и revenue share, умение договариваться с партнёрами о коммерческих условиях. — Опыт разработки продуктовой стратегии и roadmap, умение писать точные спецификации для инженеров. — Опыт работы с B2B-интерфейсами и self-serve продуктами: пользовательские сценарии, CJM, прототипы в Figma, юзабилити-тесты. — Уверенное использование SQL и BI-инструментов, анализ данных на уровне показов и когорт, планирование A/B-тестов. — Понимание SDK-интеграций, OpenRTB, bid request и bid response, API отчётности. — Знание GDPR, TCF, ads.txt, app-ads.txt, sellers.json и принципов выявления недействительного трафика. — Владение английским языком на уровне B2 (Upper-Intermediate). Будет плюсом: — Опыт работы в компаниях AppLovin, Unity / ironSource, Google, Liftoff, Mintegral, InMobi, Digital Turbine, BidMachine, PubMatic или аналогичных. — Опыт работы с Google Ad Manager 360: Open Auction, PMP, Programmatic Guaranteed или MCM. — Опыт построения агрегатора или программы revenue share для разработчиков. — Опыт работы в рекламодателе или UA: CPI-кампании, Adjust, AppsFlyer, постбэки или оптимизация ROAS. — Опыт рекламы для Windows, ПК или веба. — Опыт в free-to-play или casual играх с пониманием влияния рекламы на покупки и удержание. — Практический опыт применения AI-инструментов для подготовки спецификаций или анализа. Условия: — Официальное оформление или работа по контракту в зависимости от страны. — Полностью удалённая работа и оборудование за счёт компании. — Оплачиваемый отпуск и 3 дополнительных sick days в год без справок и больничного листа. — Медицинская страховка и компенсация спортивных абонементов. — Помощь с переездом: финансовая поддержка и сопровождение на каждом этапе — от выбора страны до легализации.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of the role GitLab is seeking an experienced Principal Security GRC Manager, Legal Assurance to tackle complex customer security challenges at the intersection of technical architecture and business requirements. In this role, you'll apply deep security expertise to answer technical questions, assess contract requirements, and enable GitLab’s Sales and field organizations to address security problems for enterprise customers. You'll work directly with customers and internal teams to provide technical guidance, create security content, and help customers understand how GitLab's security controls meet their compliance and risk management needs. What you'll do: Contract & Legal Review Perform comprehensive contract reviews for both customer agreements and vendor relationships Analyze security and compliance clauses in legal documents Provide risk-based recommendations and remediation guidance for contractual security requirements Partner with Legal, Sales, Product, and Procurement teams to negotiate security-related contract terms. Manage escalations, collaborate across other teams, and develop solutions to enable team and business partners to close deals Document and track contract-related security obligations Customer Engagement & Assurance Join customer and prospect meetings to provide expert guidance on GitLab’s security practices and controls in order to address security, privacy, and compliance requirements Build and maintain templates, playbooks, fallback positions, and training that simplify and accelerate negotiations Facilitate customer assurance activities through our Customer Assurance Activities Service Desk Provide escalation support for complex security questionnaires, RFPs, and risk assessments Serve as security point of contact for enterprise customer questions, requests, and concerns Security Evangelism & Thought Leadership Act as a trusted technical thought leader, developing internal and external security content such as blog posts, whitepapers, technical standards, and field sales enablement training materials Keep abreast of the rapidly evolving regulatory landscape affecting our agreements. Identify, track, and facilitate solutions for security related customer trends and improvement areas Build and strengthen GitLab's security brand within the industry Strategic Initiatives Maintain and enhance GitLab's Trust Center and self-service security resources Provide strategic recommendations based on customer security concerns in support of revenue growth Participate in Quarterly Business Reviews to inform product and security roadmap decisions Mentor and provide guidance to Security Assurance team members Drive continuous improvement of Field Security processes and documentation Design and implement solutions to enable Sales facing teams to successfully discuss security problems and topics with customers What you'll bring: Expertise in law and regulation such as (GDPR, CCPA, DORA, EU AI Act) Deep experience in information security, with at least 5 years in customer-facing security roles Deep experience in security frameworks and standards such as (SOC 2, ISO 27001/27017/27018/42001, FedRAMP, NIST CSF, etc.) Proven track record of contract negotiation and security/privacy agreement reviews Exceptional written and verbal communication skills with ability to translate complex technical concepts for diverse audiences Experience creating security content (blogs, whitepapers, presentations) Strong understanding of cloud security, SaaS security models, and DevSecOps practices Experience working cross-functionally with Sales, Legal, Product, and Engineering teams Ability to balance security risk with business objectives Experience speaking at conferences is a plus Preferred: One or more relevant certifications such as CISSP, CISA, CISM, CCSP, ISO 27001 Lead Implementer/Auditor, or CIPP/CIPM. Equivalent demonstrated experience is equally valued. Due to government requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to fill this position. About the team The Security Assurance organization helps GitLab build and maintain trust by strengthening how we approach security, compliance, and risk. Security Governance sits within it and owns customer trust, security awareness, policies and standards, and other governance functions. Our counterparts are Security Compliance, Security Risk, and GRC Engineering. You will join a small team of four direct reports under the Director, where each person has broad scope and visible impact. We work remote-first and asynchronously, and we write things down and share them openly. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $203,200 — $285,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Toronto, ON Workplace: Hybrid 1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As an Account Specialist, Growth, you’ll help very small business (VSB) customers and inbound prospects understand how 1Password can support their security and productivity needs. You’ll manage a high-volume book of business, guide customers through the sales process, and identify opportunities to expand their use of the 1Password platform. Reporting to the Manager of VSB Growth, this hybrid role is based in Toronto, Canada. How we’re using AI today Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here. Expectations of this role This is a hybrid role. You will be expected to work from 1Password's Toronto office 3 days per week, with the flexibility to work from the office up to 5 days based on business needs. Note: All go-to market roles will have an in-person onboarding in Toronto. What we're looking for: - Experience in sales, account management, customer success, or a related role, preferably in a Software as a Service (SaaS) environment - Demonstrated ability to manage a high-volume pipeline and consistently meet or exceed sales and activity targets - Experience managing the full sales cycle, including discovery, product demonstrations, proposals, negotiations, and closing - Strong customer discovery, objection-handling, deal-management, and value-based selling skills - Clear communication skills, including the ability to explain technical concepts to non-technical customers - Ability to prioritize effectively across inbound leads and existing accounts while building trust with a wide range of stakeholders - Experience handling customer inquiries through channels such as email, phone, and chat; familiarity with 1Password, security tools, Salesforce, Gong, Outreach, or similar platforms is an asset What you can expect: - Manage a high-volume portfolio of VSB customers and inbound prospects, developing a clear understanding of their goals, product usage, and growth opportunities - Maintain a healthy pipeline in Salesforce, progressing opportunities from discovery through close and keeping forecasts accurate - Meet or exceed monthly and quarterly revenue targets by closing new business and expansion opportunities, including seat growth, add-ons, and tier upgrades - Lead discovery conversations, product demonstrations, commercial discussions, proposals, and pricing conversations - Help customers understand and adopt 1Password by connecting their needs to relevant solutions and providing guidance throughout the buying process - Partner with Solutions Engineering, Customer Success, Onboarding, Legal, and other teams to remove blockers and support smooth deal progression - Share customer feedback, objections, and common needs with Product, Marketing, and Operations teams to improve the customer experience Canada-based roles only: The annual base salary for this role is between $55,000 CAD and $77,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing 👶 Maternity and parental leave top-up programs 🩺 Competitive health benefits 🏝 Generous PTO policy Growth and future 📈 RSU program for most employees 💸 Retirement matching program 🔑 Free 1Password account Community 🤝 Paid volunteer days 🏆 Peer-to-peer recognition through Bonusly 🌎 Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.

Location: Kyiv; Lviv Workplace: onsite Ajax Systems — міжнародна технологічна компанія і найбільший у Європі виробник охоронних систем. Ми шукаємо фахівця до Operations підрозділу на позицію Data Analyst. Необхідні знання та навички: SQL та робота з даними: SQL (JOIN, CTE, Window Functions), Databricks / Spark SQL, Delta Lake, моделювання та перевірка якості даних. Автоматизація: Google Sheets (QUERY, ARRAYFORMULA, IMPORTRANGE), Apps Script, API. Інструменти: Jira (JQL, REST API), Confluence, BI-дашборди. Виробничі процеси: розуміння BOM, NPI, специфікацій, 1С / SAP MM, планування матеріалів і закупівель. Аналітичні навички: робота з великими обсягами даних, визначення KPI, виявлення помилок і пошук першопричин. Системне мислення, уважність до деталей, проактивність, самостійність та комунікація. Буде плюсом: Досвід роботи з Python (pandas, numpy), ETL-процесами та автоматизацією звітності. Знання інструментів оркестрації: Airflow, Databricks Jobs. Досвід роботи з dbt, Unity Catalog, Data Lineage та Data Catalog. Розуміння процесів планування закупівель, ABC/XYZ-аналізу, Lead Time та прогнозування запасів. Досвід інтеграції систем через API та Webhooks, створення ботів для Jira. Досвід роботи з великими наборами даних (CSV / Parquet, 10+ млн рядків). Навички побудови прогнозних моделей і статистичного аналізу. Розуміння BPMN, User Stories, Git. Завдання: Збирати, обробляти та звіряти дані з різних джерел (РНД-план, 1С, Jira тощо). Розробляти та підтримувати аналітичні моделі, звіти й BI-дашборди. Автоматизувати збір, обробку даних і регулярну звітність. Аналізувати виробничі процеси, потреби в матеріалах, запаси та закупівлі. Виявляти помилки, розбіжності й операційні ризики, знаходити їхні причини та пропонувати рішення. Розробляти метрики й KPI для моніторингу ефективності R&D Operations. Інтегрувати внутрішні системи та автоматизувати обмін даними між ними. Взаємодіяти з R&D, виробництвом, закупівлями та плануванням для оптимізації процесів. Пропонуємо: Можливість пропонувати та реалізовувати власні ідеї, які впливають на продукт та його масове виробництво; Місце у стрімко зростаючій компанії з вмотивованою професійною командою; Конкурентну заробітну плату; Медичне страхування; Корпоративні заняття з англійської мови; Можливість взяти участь у внутрішньому проєкті бета-тестування систем безпеки Ajax; Знижки на продукти компанії та партнерів Ajax Systems — це українська історія успіху, яка виросла в глобальний продукт. Пристроям Ajax довіряють уже понад 4,5 мільйони кінцевих користувачів і 330 тисяч PRO-користувачів у більш ніж 180 країнах. Компанія пропонує комплексні рішення для захисту житлових і комерційних об'єктів різного масштабу. Нині портфоліо Ajax налічує 280 пристроїв для захисту від вторгнення, відеоспостереження, пожежної безпеки та комфорту й автоматизації.

Задачи: — Понимать и описывать проблемы пользователей и бизнеса. — Формулировать гипотезы решений и определять ожидаемые результаты. — Составлять простые пользовательские сценарии (User Flow). — Писать User Story и критерии приёмки задач. — Понимать основные продуктовые метрики и влияние задач на них.

Location: Amsterdam, Netherlands; Remote - Europe About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. #LI-IV1 The role The Service Desk IT Operations Lead is the senior individual contributor on the Service Desk path and the senior technical escalation point for Service Desk across EMEA and APAC . The role owns and improves Service Desk processes, runbooks, escalation paths, the employee hardware lifecycle and new-hire IT onboarding, administers Service Desk tooling on behalf of its owners, and leads improvement initiatives and cross-functional projects. It acts as the bridge between the Service Desk and Infrastructure, Enterprise Applications and Security, and leads through expertise, judgment and influence rather than formal authority. It carries no line-management responsibility. Your responsibilities will include: Serve as the final technical escalation point within Service Desk for high-severity, high-complexity and business-critical issues, before engagement of Infrastructure, Enterprise Applications, Security or vendors; coordinate major-incident response, communication and post-incident follow-through with the relevant teams. Act as consultation point for L1/L2 on complex or unusual cases: advise on troubleshooting approach, ownership, escalation path and resolution before issues are escalated. Act as subject matter expert for the end-user computing environment: endpoints (Windows, macOS), mobile devices, identity and access (Entra ID / Active Directory, SSO , MFA ), Microsoft 365, MDM , collaboration tools and meeting-room technology. Administer and configure Service Desk tooling (e.g. Jira Service Management workflows and automation, device enrolment and MDM policy, hardware asset management tooling) as agreed with the tool and platform owners, and propose and implement improvements, including request workflows and automations used by adjacent functions. Ownership of the tools and platforms sits with IT leadership and platform owners. Administer selected corporate IT systems and services according to operational requirements, including access and permissions management, service configuration and automation. Maintain and improve Service Desk procedures, runbooks, escalation paths and knowledge base; propose technical standards for approval by Service Desk management and maintain them once approved; advise on operational priorities. Contribute to creating and updating documentation: runbooks, process documents, technical standards and knowledge-base articles, setting the standard for documentation quality across the team. Analyze ticket, escalation and SLA data to identify systemic issues and contribute to SLA reporting; lead root-cause analysis and problem management; design process, tooling and automation changes that improve first-time resolution and reduce escalation volume. Assess proposed solutions and operational changes for supportability and user impact; advise management and partner teams on the support implications of technology decisions. Provide organizational context on existing and legacy IT processes, systems, decisions and ownership structures; apply it when evaluating current processes, and improve legacy practices where appropriate. Identify gaps or ambiguities in operational ownership and work with the relevant stakeholders to establish practical solutions. Own and improve employee-lifecycle processes, including hardware provisioning and, with Onboarding and People teams, new-hire IT onboarding across EMEA and APAC . Recommend standards for company-provided laptops, peripherals and other end-user equipment, balancing business need, supportability, lifecycle and market availability; maintain the approved standards. Own employee hardware lifecycle processes, provisioning, replacement, reuse, return, disposal and employee resale, and provide demand forecasts and regional requirements (including Bill & Hold) to IT Supply Chain and Procurement; recommend routine purchases against agreed standards, approving only within a documented delegated spend limit. Lead and continuously improve equipment reuse and employee resale, including TechShop. Contribute to forecasting and budget planning for employee technology and Service Desk requirements. Support Service Desk contracts, renewals and licensing; maintain working relationships with hardware and Service Desk vendors. Lead Service Desk projects, system migrations, new technology rollouts, process optimization, and contribute Service Desk expertise to company initiatives such as regional expansion, office launches, organizational changes and onboarding improvements, working with Infrastructure, Enterprise Applications, Security, HR/People, Onboarding, Recruiting, Procurement, Workplace/Facilities and the AV /Builds team. Advise partner functions on Service Desk capabilities, procedures, requirements and dependencies, and work with them to define and improve shared operational processes (e.g. joiner/mover/leaver with People, office launches with Workplace). Act as technical interviewer in Service Desk recruitment, providing structured feedback and hiring recommendations to management, and technical input to role requirements. Deliver technical onboarding for new team members and mentor L1 and L2 through joint troubleshooting, coaching and knowledge transfer, documenting approaches to reduce reliance on individual knowledge. Stay hands-on: support the IT Bar, queue and events alongside L1/L2 when needed, and lead by example on ticket quality and communication. Provide operational evidence for audits and compliance (including equipment lifecycle and offboarding); follow security, access-governance and procurement requirements; escalate material concerns to the appropriate owner. We expect you to have: Bachelor’s degree in Information Technology or related field, or equivalent experience. 5+ years of IT support or service desk experience with demonstrated progression in responsibility. Advanced technical certifications (Microsoft 365, Azure, ITIL Intermediate, Security+, etc.) strongly preferred. Deep knowledge of enterprise IT systems, networks, and security practices. Strong leadership, coaching, and collaboration skills. Proven ability to manage high-priority incidents and lead cross-functional troubleshooting efforts. Related Competencies Knowledge & Skills Recognised expert in end-user computing and support operations, with breadth across endpoints, identity, collaboration, device management and security touch points. Diagnoses ambiguous, cross-platform issues; experienced in root-cause analysis and process optimisation. Translates complex issues into clear guidance for technical and non-technical audiences. Autonomy Operates with a high degree of independence and trusted judgment. Takes the most sensitive escalations from intake to follow-up. Independently identifies improvements and drives them to completion; proactively pitches projects within the Service Desk domain. Advises management and partner teams on the support implications of technology decisions. Significant spend, strategic or organisational changes, and decisions outside delegated authority are aligned with management. Complexity Handles the most complex technical and operational problems in the support function: multiple systems, conflicting signals, incomplete data, elevated business risk. Leads escalations, often coordinating multiple IT functions. Designs and improves workflows and procedures where no precedent exists. Impact Broad impact on service reliability, SLA performance, support maturity and user experience across EMEA and APAC . Reduces downtime, repeat incidents and escalation volume. Shapes employee technology from onboarding through equipment return; ensures knowledge transfer and team readiness. People / Leadership Leads through expertise, coordination and example, not formal authority. Escalation point and mentor for L1 and L2; shapes team capability over time. Technical interviewer. No line management: hiring decisions, performance, compensation and other people-management accountabilities sit with Service Desk management. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.