Вакансии

Location: Metn, Lebanon Role Overview At Toters, we are on a mission to be the heartbeat of local economies, driving growth by connecting people with anything they need, fast. We believe in turning big ideas into real-world impact, empowering local businesses and making everyday life easier for our customers. As our warehouse operations continue to grow across Toters Fresh and Trade, we are looking for an HR Business Partner (HRBP) to provide dedicated HR partnership to warehouse operations across an assigned region (North or South). This role will work closely with regional Operations leaders and warehouse managers to translate business priorities into practical people plans, strengthen employee relations and retention, and ensure consistent HR practices across multiple sites. It combines hands-on operational support with a proactive focus on workforce planning, performance, engagement, and organizational effectiveness. Key Responsibilities Regional Business Partnership & Workforce Planning Act as the primary HR counterpart for Operations leaders and warehouse managers across the assigned region, building trusted relationships and providing practical guidance on people matters. Partner with Operations to forecast staffing needs, prioritize vacancies, and plan workforce deployment in line with warehouse openings, business volumes, turnover, and budgeted headcount. Review workforce trends and operational feedback to identify people risks, capacity gaps, and opportunities to improve how HR support is delivered across the region. Recruitment & Employee Lifecycle Partner with Recruitment and Operations to deliver timely hiring for warehouse roles, including high-volume recruitment, interview coordination, open recruitment days, and referral initiatives. Ensure onboarding, transfers between branches, probation follow-up, and offboarding are completed consistently and in coordination with the relevant HR and Operations teams. Monitor hiring progress and staffing gaps, follow up on delays, and escalate risks that could affect warehouse readiness or business continuity. Employee Relations & Manager Support Advise managers on day-to-day employee relations matters, including attendance, conduct, grievances, conflict, performance concerns, and policy application. Handle employee cases fairly, confidentially, and consistently; maintain appropriate documentation and escalate sensitive or high-risk matters when required. Maintain regular on-site presence across the assigned warehouse network to understand employee concerns, coach managers, and support timely issue resolution. Performance, Engagement & Retention Drive timely probation reviews, performance follow-up, and improvement plans in partnership with managers and the wider HR team. Monitor turnover, absenteeism, employee feedback, and exit insights to identify root causes and recommend practical retention actions. Support the implementation of employee recognition, development, engagement, and career-growth initiatives suited to warehouse employees and operational needs. HR Operations, Compliance & Reporting Work with HR Operations and warehouse managers to validate attendance, overtime, time deviations, leave, and other payroll inputs, ensuring discrepancies are resolved before payroll deadlines. Follow up on required employee documentation, NSSF enrollment, joining and leaving records, and other applicable compliance requirements in coordination with the relevant HR owners. Track and report regional indicators such as headcount, vacancies, time to fill, turnover, absenteeism, employee cases, probation outcomes, and payroll exceptions; use findings to drive action. What We're Looking For At least 5 years of progressive HR experience, preferably in an HR Business Partner or HR Generalist role supporting operational teams. Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred. Experience in a multi-site, high-volume, or operations-intensive environment such as logistics, retail, food and beverage, warehousing, or a similar industry is an advantage. Practical experience in employee relations, manager coaching, recruitment, performance management, and employee lifecycle processes. Working knowledge of Lebanese employment requirements and NSSF-related processes, with the judgment to seek specialist advice when needed. Strong analytical skills and confidence using workforce data to identify trends, explain risks, and recommend actions. Excellent communication, relationship-building, influencing, and problem-solving skills, including the ability to handle sensitive matters with discretion. Ability to balance strategic priorities with hands-on execution, manage competing deadlines, and follow through on commitments. Willingness to travel regularly between warehouse sites in the assigned region. What Sets This Role Apart Direct ownership of the people agenda for a regional warehouse network within a fast-growing business. Opportunity to influence business decisions through workforce insights and close partnership with Operations. A hands-on role that connects employee experience with day-to-day operational performance. Opportunity to strengthen consistency, accountability, retention, and manager capability across multiple sites.

Location: Philippines We are seeking an exceptionally articulate, tech-savvy, and proactive Virtual Front Desk & Practice Operations Specialist with elite English communication skills to serve as a high-level Virtual Assistant and Client Account Specialist. In this dynamic, hybrid role, you will split your time between direct patient engagement (50% call, scheduling, and texting volume) and practice operations support (account management for partner practices, founder assistance, and AI workflow refinement). The ideal candidate is naturally smart, highly adaptable, and comfortable jumping between phone calls on RingCentral / Quo , managing patient tickets in a centralized Work Hub, navigating Nextech EHR , and managing administrative follow-ups (faxes, prior authorizations, medical records). Perfect, polished, and accent-neutral English is mandatory, while specific EMR experience is secondary to sheer technical agility and quick-learning capability. Working Environment & Core Schedule Role Title: Virtual Front Desk & Practice Operations Specialist Status: Full-Time (40 Hours / Week) Schedule: Standard U.S. Practice Hours (Monday – Friday) Core Systems: Nextech EHR , RingCentral / Quo , Centralized Work Hub Ticket Queue, Google Workspace / Microsoft 365 Role Breakdown: 50% Front Desk / Patient Communication & Administrative Support | 30% Practice Account Management | 20% Founder Executive Support Top 3 Daily Tasks High-Touch Patient Engagement (Calls, Scheduling & Texting): Handle incoming/missed calls, book and reschedule appointments, perform text outreach, and manage delicate or escalated patient conversations with warmth and poise. Work Hub Queue Execution: Manage and resolve assigned tickets daily—processing fax requests, submitting prior authorizations, tracking medical records, and routing clinical items to practices. Account Management & Process Optimization: Conduct weekly call report reviews for partner practices, train/update AI knowledge bases ("Teach Teri"), write step-by-step SOPs, and assist practice leadership with calendar and administrative support. Core Responsibilities Patient Communication & Front Desk Operations (~50%) Execute daily outbound and inbound calls via RingCentral/Quo to return missed calls, confirm appointments, follow up on no-shows, and deliver practice messages. Book, reschedule, and optimize provider calendars within Nextech EHR or digital scheduling platforms. Manage prescription refill requests, insurance eligibility checks, and form follow-ups, routing all clinical inquiries directly to practice staff. Handle complex call scenarios, including de-escalating upset callers or answering tricky questions that require human intervention. Conduct administrative workflows: fax and email providers/pharmacies, submit prior authorizations, and request, track, and attach medical records to patient charts. Account Management & Practice Onboarding (~30%) Serve as the primary operational contact for partner clinics—managing onboarding, conducting regular check-ins, and reviewing call quality metrics. Review weekly call reports to spot trends, missed opportunities, or unaddressed patient inquiries. Update practice knowledge bases ("Teach Teri") by gathering accurate responses from clinic staff to continuously improve automated systems. Synthesize practice reports and marketing data into concise, actionable summaries for clinic leadership. Executive Support & Workflow Improvement (~20%) Support company leadership with calendar scheduling, inbox follow-ups, meeting notes, vendor coordination, and special research projects. Log manual tasks meticulously, tracking task durations and requirements to draft clear, step-by-step SOP guides. Report platform bugs and usability feedback to the product development team and test new features prior to live clinic rollouts. Requirements Elite English Communication: Native-level, flawless spoken and written English skills with a calm, warm, and highly professional tone over the phone and in writing. U.S. Healthcare Background: 2+ years of direct experience supporting a U.S. medical practice (Front Desk, Patient Coordinator, Medical Assistant, Referral Coordinator, or Practice Manager). Administrative Competency: Demonstrated experience handling core office workflows: scheduling, referrals, prior authorizations, medical records requests, insurance checks, and digital faxing. Tech Smart & Adaptable: Exceptional digital literacy; able to pick up new software, EMRs, and AI tools rapidly without needing extensive technical hand-holding. HIPAA Compliance: Comprehensive understanding of Protected Health Information (PHI) and strict adherence to HIPAA privacy protocols. Remote Workspace: Private, quiet, HIPAA-compliant home office equipped with a high-performance computer (PC/Mac), high-speed internet, backup power/internet solutions, and a noise-canceling headset. Preferred / Nice-to-Have Qualifications Experience with specialized EMR/PM systems such as Nextech , Athenahealth, eClinicalWorks, or ModMed. Experience in Ophthalmology or other surgical/medical specialties. Experience in account management, customer success, or as an Executive Assistant / Chief of Staff at a growing healthcare company.

Location: El Salvador; Colombia; Paraguay; Honduras; Nicaragua; Guatemala We are seeking a detail-oriented Virtual Administrative & Timekeeping Coordinator to support a US-based shipping and logistics company. In this role, you will manage employee time cards, upload and organize documentation, and handle administrative follow-ups for management. You will work extensively with spreadsheets and online management systems, catch missing details, and ensure all administrative records are complete, organized, and delivered on time. Work Schedule: Monday through Friday, 8:00 AM – 5:00 PM (Standard Business Hours). RESPONSIBILITIES Time Card Management (Primary): Collect and review time cards for accuracy, flag missing or incomplete entries, follow up directly with employees, update tracking sheets, and prepare records for management review and payroll processing. Documentation & File Management (Primary): Upload documents to designated online systems, maintain consistent folder structures and file naming conventions, review documents for completeness, chase outstanding items, and maintain accurate tracking logs. Administrative Support & Follow-Up: Send reminders, maintain Excel or Google Sheets logs, prepare basic operational reports, handle routine email correspondence, track deadlines, and support general clerical and data entry tasks. Requirements Administrative Experience: Direct background in administrative support, data entry, or general office administration. Spreadsheet Proficiency: Strong hands-on skills in Microsoft Excel or Google Sheets. Document Management: Proven experience uploading, organizing, and systematically managing electronic files and folders. Attention to Detail: Exceptional accuracy, organization, and proactive follow-through skills. English Proficiency: Clear, professional written and verbal English communication. Work Ethic: Ability to work independently, follow established procedures, and handle repetitive tasks accurately and confidentially. NICE TO HAVES Experience with timekeeping, timesheet reviews, or payroll support operations. Familiarity with online timekeeping platforms, shared cloud drives, and document management systems. Experience supporting remote or multi-employee operational teams. Prior experience in the shipping, logistics, or transportation industry (preferred, not required).

Location: Dubai, United Arab Emirates We are seeking a detail-oriented and proactive Sales Administrator to support the sales function across AHS ultra-luxury portfolio. This role is critical in ensuring seamless sales operations, accurate documentation, and high standards of compliance, while enabling the sales team to deliver exceptional client and broker experience. The ideal candidate brings strong experience in real estate sales administration, excellent coordination skills, and a disciplined approach to data, documentation, and reporting. Key Responsibilities: Support the end-to-end sales process by preparing and managing booking forms, reservation agreements, SPAs, and related sales documentation. Coordinate with Sales Managers, brokers, legal, finance, and post-sales teams to ensure smooth deal progression from booking to handover. Maintain accurate and up-to-date records of leads, bookings, cancellations, and transactions within the CRM system. Ensure all client and broker documentation is complete, compliant, and aligned with internal policies and UAE real estate regulations. Assist in generating daily, weekly, and monthly sales reports, pipeline trackers, and performance dashboards. Act as the primary point of coordination for brokers on documentation requirements, approvals, and process-related queries. Support pricing approvals, payment plan confirmations, and offer documentation in line with approved matrices. Coordinate sales-related communications, approvals, and follow-ups to ensure timelines are met without compromise on quality. Maintain confidentiality, discretion, and professionalism when handling sensitive client and commercial information. Provide administrative support during launches, events, and broker activations as required. Successfully facilitating the end-to-end process of registering units with the DLD and ensuring timely issuance of Oqood certificates, for investors, and clients. Requirements Bachelor’s degree in Business Administration, Real Estate, or a related field. 3–5 years of experience in a real estate sales administration role within the UAE market (developer or brokerage side preferred). Strong understanding of real estate sales documentation, booking processes, and regulatory requirements in the UAE. High attention to detail with excellent organizational and time-management skills. Proficiency in CRM systems and MS Office (Excel, Word, PowerPoint). Clear, professional communication skills with the ability to coordinate effectively across multiple stakeholders. Polished, brand-conscious, and discreet, with a strong sense of ownership and accountability. Benefits Why Join AHS? Innovative Environment : Be part of a forward-thinking company that embraces innovation and creativity in the luxury real estate market. Career Advancement : Enjoy opportunities for professional growth and development, with a clear path for career progression. Collaborative Culture : Join a team-oriented environment where collaboration and mutual support are highly valued. Work-Life Balance : Enjoy a supportive work environment that values work-life balance and employee well-being.

Location: Belgium; Luxembourg; Sweden; Norway; Denmark; Netherlands NetWitness has been delivering top-notch Network Forensics, Threat Detection, and Cyber Security Monitoring solutions for more than two decades. These include NDR, SIEM, UEBA, and SOAR solutions, in addition to best-in-class Incident Response services. We are committed to providing advanced technology and services to help organizations respond to sophisticated cyber threats and secure their networks and critical assets. Role Overview This role is for a NetWitness presales consultant based in Europe, with Dutch & English fluency, supporting the Benelux, Nordics, and Eastern Europe territories. As a Presales Engineer, you will play a pivotal role in driving the adoption of our solutions and services. You will work closely with customers as their trusted advisor, and with the sales team to provide technical expertise and support throughout the sales process. Your deep understanding of our products, services, and the cybersecurity landscape will enable you to effectively address customer needs and demonstrate the value of our solutions. You will also participate and speak at trade shows, seminars, and other marketing events where NetWitness is actively participating. Key Responsibilities: Serve as the primary technical point of contact throughout the sales cycle. Collaborate with the sales team to develop and execute successful sales strategies. Conduct in-depth technical presentations and product demonstrations, effectively communicating the technical capabilities and business value of the NetWitness solutions. Build and maintain strong technical relationships with key customer stakeholders and be the customer’s trusted advisor. Understand customer's security challenges, technical requirements, and existing infrastructure to propose tailored solutions. Design, deploy, and manage Proof-of-Concepts (POCs) and evaluations, ensuring successful outcomes and demonstrating the effectiveness of the NetWitness solutions. Assist in the creation of technical documentation, proposals, and RFP responses. Deliver health-checks and workshops for existing customers, retaining and expanding their NetWitness footprint. Develop and maintain a thorough understanding of our products, competitive landscape, and industry trends. Stay up to date on the latest cybersecurity threats, attacks, and trends. Work closely with the product management and engineering teams to relay customer feedback, market trends, and contribute to product development. Participate in industry events, trade shows, and conferences to promote our solutions and generate leads. Own and maintain the technical relationship with the NetWitness partners community within the assigned territory. Provide technical training and support to sales team members and partners. Requirements 3+ years of experience in sales engineering, technical pre-sales, security consulting, or similar roles in the cybersecurity industry. Excellent communication and presentation skills, with the ability to adapt and convey complex technical concepts to both technical and non-technical audiences. English and Dutch speaker. Deep understanding of networking protocols, network security concepts, and security architectures. Strong knowledge of threat detection methodologies, incident response processes, and common attack vectors. Experience with Threat Detection and Response solutions, such as SIEM, NDR, EDR, UEBA, and SOAR. Proven ability to conduct effective product demonstrations and POCs. Proven track record of supporting successful sales cycles and achieving sales targets. Industry certifications such as CISSP, CEH, SANS, or similar are a plus. Familiarity with Linux CLI and basic scripting/programming skills. Willingness to travel as needed to meet with customers and attend industry events. Team player with a genuine collaborative attitude and willingness to share with and inspire others.

Location: Brazil; Argentina; Colombia; Mexico; Chile; Costa Rica Subject Matter Expert - Infrastructure as Code & DevOps Automation Position Summary We seek an experienced IT Automation Specialist to lead infrastructure automation initiatives across our enterprise environment. As a subject matter expert, you will design, implement, and maintain scalable automation solutions using industry-leading tools including Terraform, OpenTofu, Ansible, AWX/Tower, and advanced DevOps platforms. This role combines hands-on technical expertise with strategic thinking to drive infrastructure modernization and operational efficiency. Key Responsibilities Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead Establish the best automation practices, standards, and frameworks; conduct code reviews for infrastructure automation projects Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms Document technical architecture, runbooks, and operational procedures for all automation systems Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations Requirements Required Qualifications 5+ years of IT infrastructure and systems administration experience Expert-level proficiency with Terraform and/or OpenTofu; demonstrated ability to manage complex infrastructure states Advanced expertise in Ansible; proven experience in designing and maintaining Ansible Tower or AWX in production environments Strong Python programming skills; ability to write custom modules, plugins, and automation scripts Deep understanding of DevOps principles, CI/CD pipelines, and infrastructure-as-code best practices Experience with public cloud platforms (Azure, GCP) and hybrid/on-premises infrastructure Knowledge of version control systems (Git) and collaborative development workflows Strong troubleshooting and problem-solving abilities with demonstrated experience resolving production incidents Excellent communication skills; ability to translate complex technical concepts for non-technical stakeholders Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience Preferred Qualifications Hands-on experience implementing and managing agentic AI solutions for IT operations automation Experience with advanced Ansible Tower features (workflows, dynamic inventory, LDAP/SAML integration) Familiarity with configuration management databases (CMDB) and ServiceNow integrations Knowledge of GitOps methodologies and tools (ArgoCD, Flux) Certifications such as HashiCorp Certified Terraform Associate, Ansible Specialist, or equivalent cloud/infrastructure certifications Open-source project contributions or demonstrated thought leadership in the infrastructure automation community Technical Skills Matrix IaC: Terraform, OpenTofu, CloudFormation | Expert Config Management: Ansible, Ansible Tower, AWX | Expert Agentic AI: LLM orchestration, AI-driven automation, prompt engineering | Intermediate+ Languages: Python, Bash, Go, HCL, PowerShell | Advanced Cloud: AWS, Azure, GCP, hybrid infrastructure | Advanced Languages: Python, Bash, Go, HCL, PowerShell | Advanced Why This Role Matters Automation is at the heart of our IT modernization strategy. In this role, you'll drive repeatability, reduce manual toil, and enable self-service capabilities across our infrastructure. You'll work with cutting-edge technologies including emerging agentic AI solutions, and your expertise will directly impact how efficiently we deliver infrastructure services to our clients. Equal Opportunity Statement We are an equal opportunity employer committed to fostering an inclusive, supportive workplace free from discrimination. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected

Location: Netherlands; Germany; Poland; Spain; Portugal; Estonia Our client is an international TravelTech company developing technology solutions for the global travel industry. The company builds digital products that help businesses streamline and automate complex travel-related operations. One of the company's key areas is crew travel management for the maritime and aviation industries, where customers need to coordinate frequent and often last-minute travel changes across international teams and locations. As the company continues to grow, it is building its Sales Development function from the ground up and is looking for a Sales Development Representative (SDR) focused on Maritime & Aviation. This is a unique opportunity to become the first SDR in the company, help establish the outbound sales process, and build the foundation for a growing SDR team. The role also offers a clear development path toward Account Executive, based on performance and the quality of the pipeline you generate. The position is fully remote and open to candidates based in the EU. Your tasks on the position: Own a portfolio of named accounts within the maritime or aviation industry Research target companies, decision-makers, and relevant business triggers to identify high-potential prospects Build and execute personalized multichannel outbound sequences across email, LinkedIn, and phone Conduct cold outreach and initiate conversations with operational decision-makers Qualify prospects through meaningful two-way conversations and identify genuine business needs and sales potential Generate qualified opportunities and hand them over to Account Executives for further development and closing Use research and data to personalize outreach rather than relying on generic mass messaging Use AI tools for lead enrichment, research, and first-draft outreach, adding your own judgment and personalization before engaging prospects Maintain accurate and up-to-date information in the CRM Track your pipeline and performance against agreed targets Analyze which messages, channels, and approaches generate the strongest conversion Share market and prospect feedback with the Sales team and contribute to improving the outbound playbook Work closely with Account Executives to ensure smooth opportunity handover and strong pipeline quality The role is designed around proactive outbound prospecting rather than inbound lead follow-up Requirements At least 8-12 months of hands-on SDR/BDR experience in cold outbound sales Proven experience generating pipeline through proactive outbound prospecting rather than primarily working with inbound leads Ability to demonstrate previous pipeline targets and attainment with specific results or metrics Strong research-led prospecting skills and the ability to identify relevant business triggers and build personalized outreach around them Recent hands-on experience with cold calling and confidence speaking with prospects by phone Experience running outbound sequences across email, LinkedIn, and phone Hands-on experience with a CRM such as Salesforce, HubSpot, or Pipedrive Experience with prospecting and data-enrichment tools such as Apollo, Clay, or similar platforms Strong CRM discipline and understanding of the importance of accurate pipeline data Ability to work independently and stay productive in a remote-first environment Research-driven and personalized approach to prospecting Strong communication skills and a positive, confident phone presence Fluent business English Current location within the European Union Ability to work extended hours several days per week to provide overlap with US Eastern business hours, which may mean working until approximately 19:00-21:00 local time Availability for a full-time contractor role Will be an advantage: Previous experience in the maritime, aviation, or travel industry Experience selling B2B SaaS solutions to mid-market or enterprise customers Understanding of crew travel, fleet operations, manning agencies, flight departments, or other operational travel environments Experience using LinkedIn Sales Navigator, lemlist, or similar sales engagement tools Experience incorporating AI tools into prospect research, enrichment, or outreach workflows Knowledge of additional languages besides English Previous experience helping build or improve an outbound sales process or playbook Benefits Fully remote work format within the EU Opportunity to become the first SDR in the company and help build the outbound sales function from the ground up Clear career development path toward an Account Executive position based on demonstrated performance and pipeline quality Opportunity to work in the international TravelTech industry with specialized Maritime & Aviation markets Exposure to international B2B customers and complex operational use cases High level of ownership and the opportunity to directly influence the company's outbound sales strategy and playbook Modern sales environment with access to CRM, prospecting, data-enrichment, and AI tools 25 days of annual leave plus 10 public holidays, which can be used flexibly according to the candidate's country Sick leave and special leave options Full-time B2B contractor engagement with an international company

Location: Al Ain, United Arab Emirates; Sharjah, United Arab Emirates; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates We are seeking a motivated, detail-oriented Emirati National to join our team as Administrative Coordinator . This role is designed to nurture local talent, provide hands-on exposure to UAE’s real estate and asset management industry, and support our operations with efficiency, professionalism, and the continuous-improvement mindset that defines KAIZEN. Key Responsibilities 📋 Administration & Operations Coordinate daily office workflows, scheduling, and meeting logistics across departments Prepare, review, and organize documents, reports, correspondence, and presentations in both Arabic and English Maintain accurate digital and physical filing systems, ensuring easy retrieval and compliance with company standards Track and process incoming communications, inquiries, and internal requests, routing them appropriately and following up to ensure timely resolution Assist with onboarding, record-keeping, and internal coordination to support team efficiency 🤝 Stakeholder & Community Support Serve as a professional point of contact for internal teams, owners, residents, and government entities Support coordination with Owners’ Associations, community committees, and service providers — reflecting KAIZEN’s commitment to transparent, engaging community management Assist in preparing meeting agendas, taking minutes, and following up on action items Help coordinate community engagement, sustainability initiatives, and internal events 📊 Data & Process Support Assist with data entry, basic reporting, and tracking of operational KPIs using company systems and dashboards Support the preparation of budgets, service charge notices, and compliance-related documentation Help streamline administrative processes — embracing the Kaizen mindset to suggest improvements, reduce waste, and increase efficiency Ensure strict confidentiality of financial, community, and stakeholder information 🇦🇪 Emiratisation & National Development Participate in structured learning and mentorship to build career-ready skills in real estate, asset management, and business administration Represent KAIZEN with pride and professionalism, contributing to our goal of building a workforce that reflects and serves the UAE community Stay updated on UAE laws, regulations, and initiatives relevant to our industry — including RERA, JOPS, and local governance standards Requirements Must be an Emirati National (UAE Citizen) University qualification; relevant certification in business administration, secretarial practice, or real estate is a plus Fluency in Arabic and English (written & spoken) — essential Strong computer literacy: MS Office (Word, Excel, PowerPoint, Outlook) and general digital tools Excellent organizational skills, attention to detail, and ability to multitask Positive attitude, willingness to learn, and commitment to continuous improvement Good communication and interpersonal skills — able to interact respectfully with all levels of stakeholders Knowledge of UAE culture, government protocols, and local practices is highly valued

Location: Houston, United States We are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions.  This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role and Responsibilities EnerMech have a new opportunity for a Hydraulic Technician, Tube Instrument Fitter to join the Fluid Power Products team in Houston. This role is responsible for the fabrication, installation, inspection, testing, and maintenance of stainless steel hydraulic and instrumentation tubing systems ranging from 1/4" to 2" in diameter. This position requires the ability to interpret engineering drawings and P&IDs, fabricate precise tubing runs, perform coning and threading for medium- and high-pressure tubing, install tubing supports, and ensure all hydraulic systems meet customer specifications and industry safety standards. The Requirements Essential Duties and Responsibilities Install, bend, route, and secure stainless steel tubing from 1/4" through 2" OD. Fabricate tubing assemblies using manual and hydraulic tube benders. Measure, cut, deburr, clean, and prepare tubing for installation. Cone and thread medium-pressure (MP) and high-pressure (HP) stainless steel tubing using manufacturer-approved tooling and procedures. Install MP and HP tubing connections, glands, collars, and pressure fittings in accordance with manufacturer specifications. Install compression fittings, pipe fittings, valves, manifolds, clamps, supports, and hydraulic components. Read and interpret hydraulic schematics, P&IDs, isometric drawings, and fabrication drawings. Ensure proper tube routing, spacing, support, bend radii, and fitting alignment to prevent vibration, fatigue, and leaks. Perform pressure testing, flushing, and leak testing of hydraulic systems. Troubleshoot hydraulic systems and repair tubing, fittings, valves, and component failures. Install and torque hydraulic fittings in accordance with manufacturer specifications. Maintain hydraulic system cleanliness to minimize contamination and ensure system reliability. Perform preventative maintenance and repairs on hydraulic equipment. Operate tubing fabrication equipment including tube benders, coning and threading machines, flaring tools, saws, threaders, and pressure testing equipment. Document completed work, inspection results, and pressure test records. Maintain a safe and organized work environment while complying with company safety policies. Travel to customer facilities and offshore/onshore job sites as required. Required Qualifications High school diploma or GED. Minimum of 3 years of hydraulic tubing installation or related industrial experience. Experience installing 316 stainless steel tubing from 1/4" through 2". Experience coning and threading MP and HP stainless steel tubing. Knowledge of medium- and high-pressure tubing systems and pressure-rated fittings. Proficient in the use of hand tools, power tools, tube benders, and coning/threading equipment. Ability to read and interpret hydraulic schematics and engineering drawings. Knowledge of compression fitting systems such as Parker A-LOK, Swagelok, Hy-Lok, Autoclave Engineers, HIP, or equivalent. Strong mechanical aptitude and troubleshooting skills. Ability to work independently and as part of a team. Valid driver's license and ability to travel as required. Preferred Qualifications Experience in oil & gas, petrochemical, pipeline, offshore, or industrial environments. Experience with hydraulic flushing, cleanliness verification, and hydrostatic pressure testing. Experience assembling and testing hydraulic control panels, manifolds, and power units. Forklift, aerial lift, or overhead crane certification. TWIC Card. OSHA 10 or OSHA 30 certification. Physical Requirements Ability to lift up to 50 pounds. Ability to stand, kneel, bend, climb ladders, and work in confined spaces. Ability to work outdoors in varying weather conditions. Ability to wear required personal protective equipment (PPE). Knowledge, Skills, and Abilities Excellent attention to detail and workmanship. Strong understanding of hydraulic systems, fluid power principles, and pressure-containing tubing systems. Ability to fabricate neat, accurate, leak-free tubing installations. Strong communication and problem-solving skills. Ability to prioritize multiple tasks while meeting project deadlines. Commitment to quality, safety, and customer satisfaction. Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.

Location: Aberdeen, United Kingdom We Are? We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role and Responsibilities Due to continued growth and demand, EnerMech are expanding our existing team with the addition of a Business Development Manager. This is a permanent role, reporting to the Business Development Director and will support our Energy Solutions Business Line for the Europe region. Our Energy Solutions department includes services such as Process, Pipeline & Subsea, Valves, Hydraulics and Fluid Power. The role will be responsible for identifying, pursuing and securing profitable commercial opportunities for EnerMech whilst strategically positioning EnerMech as the trusted partner for leading customers in the industry. Main duties of the role will include; Lead customer identification and engagement to win new business opportunities aligned with the corporate strategy, agreed business plan(s) and the Business Forecasting Tools (BFTs) Develop a reliable and visible pipeline of project opportunities (sales funnel) across the full BD life-cycle (customer ‘mapping', lead generation, opportunity qualification, opportunity pursuit and capture as well as on-going account management and forecasting) Provide input into opportunity qualification, win strategies, commercial discussions with direct input into and business development leadership of bids Represent EnerMech to customers, partners and to the wider market at industry events, through thought leadership and via external strategic marketing campaigns Harness and champion multiple areas of EnerMech's capability (technical or geographic) to achieve better outcomes (cross selling) Be actively involved in work winning throughout the entire bid process (identification to award and including post award) and in particular be involved in the win strategy for any bid as required through the provision of critical input The Requirements To be successful in the role you will have an excellent understanding of the above mentioned offshore services and engineering industry with particular experience of the energy and infrastructure sectors. You will also have demonstrable experience in developing and implementing target customer pursuit and key account plans. It is preferred you have a minimum of 5 years experience in the Energy Services related to Business Development. You will be someone who generates new ideas and is good at turning concepts into practical solutions as well as having an entrepreneurial mind, who identifies opportunities before being asked. Diversity & Inclusion EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.

Location: Lithuania; Poland; Bulgaria; Latvia Join our international team as a Senior HR Specialist (Total Rewards & Performance Management) in Lithuania, Poland, Bulgaria, Spain or Latvia. The Senior HR Specialist (Total Rewards & Performance Management) is responsible for Total Rewards and Performance Management processes across the organization. Working closely with managers, Finance, Talent Acquisition and other business stakeholders, the role ensures accurate workforce and compensation data, consistent application of HR policies and practices, and effective support for salary review, budgeting, forecasting and organizational structure management. Responsibilities: Own and manage the performance management cycle, including planning, communication, system setup, timelines, reporting, coordinating calibrations, and support to managers Administer compensation and benefits processes, including health insurance, allowances, reward and recognition programs, and bonus-related data preparation and validation Maintain salary ranges, grade maps, and support the annual salary review process through preparation, data accuracy, and collaboration with managers and Finance Maintain accurate Salary files and ensure consistency between HRIS, payroll, and Finance records Prepare HR related reports Collaborate with Finance and Operational departments on budget preparation, salary forecasting, and reconciliation of HR data Act as a trusted advisor on compensation matters, partnering with managers and business stakeholders to support decision-making and ensure consistent application of HR policies and practices Act as the main point of contact for organizational structure management, maintaining FTE records and organizational charts while ensuring alignment between workforce data, reporting lines, and approved organizational changes Requirements Minimum 3–5 years of HR experience, preferably in a global or fast-growing environment Experience in performance management, compensation and benefits administration Bachelor’s degree in Human Resources, Business Administration, or related field Strong analytical skills and attention to data accuracy Advanced MS Excel skills and proficiency in MS Office applications Fluent in Local and English languages Ability to handle confidential information with discretion Benefits Professional growth and career opportunities International team and environment Bonus based on annual performance Personal accident and business trip insurance Additional health insurance Rewarding referral policy

Location: Argentina; Belgrade, Serbia; Mexico City, Mexico; Tbilisi, Georgia; Madrid, Spain; Panama City, Panama Are you a hands-on technical leader who knows Magento and Shopify inside out, speaks fluent SEO, and keeps infrastructure secure? We are looking for someone to own our e-commerce, SEO and security ecosystem end to end. You will be the single point of contact between our business teams and our technology partners: e-commerce development agencies, infrastructure and security providers, and several SEO contractors. You will turn business needs into clear technical requirements, hold partners accountable for quality and timelines, and keep our online stores fast, stable and secure. This is an ownership role. You will analyze, decide and approve, escalating only the big calls. Ownership & Decision-Making ▪       Own our e-commerce, SEO and security infrastructure end to end ▪       Make decisions on priorities, budgets and solutions ▪       Approve partner tasks, quotes and deliverables, and track performance against SLAs, KPIs and scope ▪       Act as technical advisor to our Magento developers: review tickets, challenge solutions, and guide code, architecture and infrastructure E-commerce (Magento & Shopify) ▪       Lead our e-commerce development partner across both platforms ▪       Turn business requirements into briefs, user stories and acceptance criteria ▪       Prioritize the backlog: features, integrations, bug fixes, upgrades and maintenance ▪       Coordinate UAT and sign off releases before go-live ▪       Oversee upgrades, extensions/apps and integrations (payments, shipping, ERP, marketing tools) ▪       Monitor site speed, uptime and conversion issues, and drive fixes Infrastructure & Security ▪       Lead our hosting and security partner ▪       Coordinate patching, backups, monitoring and disaster recovery ▪       Manage access requests, permissions and offboarding using least-privilege principles ▪       Follow up on security alerts, incidents and audits through to remediation ▪       Maintain documentation of environments, credential processes and access rights SEO Management ▪       Coordinate multiple SEO contractors across our websites ▪       Analyze organic traffic, rankings, indexing, crawl errors and Core Web Vitals (GSC, GA4, Ahrefs, SEMrush) ▪       Review reports and give clear, actionable feedback ▪       Guide technical SEO (site structure, speed, structured data, canonicals, redirects, sitemaps, robots.txt) plus on-page and off-page SEO ▪       Turn SEO fixes into dev tickets and verify completion ▪       Track KPIs and recommend scope or contractor changes when needed Catalog Coordination ▪       Work with the Catalog Manager so product data, categories, pricing and images work correctly on both stores ▪       Translate catalog needs (attributes, bulk imports, feeds, filters, merchandising rules) into technical requirements ▪       Align launches, seasonal updates and promotions with technical releases ▪       Resolve sync errors, missing products and feed failures Project Management & Governance ▪       Plan and track projects: scope, timeline, budget, risks and dependencies ▪       Run status meetings and report progress and decisions to management ▪       Track partner SLAs, invoices and hours ▪       Manage incidents and blockers when stores or systems go down ▪       Keep the project log, roadmap and knowledge base up to date Requirements ▪ 5+ years hands-on with Magento (Adobe Commerce) and Shopify , deep enough to advise developers on architecture and solutions ▪ Strong technical SEO : on-page, off-page, link building, site audits, GSC, GA4, Ahrefs/SEMrush ▪ Deep knowledge of servers, hosting, cloud and web security , plus user access management ▪       Solid grasp of e-commerce operations: catalog, checkout, payments, shipping, promotions, analytics ▪       Proven experience managing multiple agencies, contractors or vendors at once ▪       Strong project management: planning, prioritization, budgeting, risk and reporting ▪       Comfortable owning decisions and being accountable for results ▪       Experience with Jira, Asana, Trello or similar ▪ Excellent spoken and written English ▪       Organized, proactive and self-directed

Location: Panama City, Panama Adrian Magnus is growing in the United States and Europe, and we’re looking for a results-driven B2C Sales Supervisor to lead that expansion. You will run a phone-based remote sales operation from start to finish. You’ll build and coach a team of sales executives, own the pipeline and KPIs, and turn activity into consistent, predictable revenue. What You’ll Do Lead remote, phone-based B2C sales to retailers, specialty stores, lounges, wholesalers and distributors across the US and Europe. Recruit, train, coach and supervise a team of remote sales executives, building a culture of discipline, accountability and high conversion. Define, track and enforce team KPIs, including call activity, conversion rates, pipeline value, sales per agent and forecast accuracy. Design and continuously improve the sales process, call scripts and objection-handling playbooks. Own the CRM: pipeline stages, data quality and reporting discipline. Deliver accurate sales forecasts and performance reports to leadership. Work closely with Operations and Logistics on order flow, inventory availability and invoicing to ensure reliable fulfillment. Requirements Proven remote / phone-based sales experience. This is the core of the role. 3+ years of hands-on, individual sales experience. 3+ years managing a sales team (required). You must have directly led a team of salespeople. Recent hands-on selling is a plus, but team leadership experience is mandatory. A track record of building teams and setting, tracking and enforcing sales KPIs. Strong CRM skills and a data-driven approach to managing performance. Fluent English , spoken and written.

Location: Belgrade, Serbia; Warsaw, Poland; Madrid, Spain; Prague, Czechia; Sofia, Bulgaria; Budapest, Hungary At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. We are looking for a Site Contract& Budget (SCBM) to join our A-team (hybrid*/remote) in Europe! The SCBM is responsible for supporting the Site Contract negotiation activities. The SCBM supports the Site Contract & Budget leadership with lessons learned, experience sharing and work collaboratively with internal stakeholders to achieve timely delivery of site contract and budget execution. In this role your key tasks will include: Lead and oversee site contract and budget activities across assigned clinical studies, ensuring timely negotiation, execution, and delivery in accordance with study timelines and sponsor requirements. Develop and maintain study-specific Clinical Trial Agreement and Budget Plans (CTABPs), including contracting strategies, negotiation parameters, and escalation pathways. Coordinate and provide guidance to Site Contract & Budget Associates and other country-level resources involved in contract and budget negotiations. Serve as the primary point of contact for sponsors and internal stakeholders regarding site contracting processes, negotiation strategies, progress, and escalations. Review, adapt, and coordinate approval of master, country-specific, and sponsor-provided CTA templates, ensuring alignment with applicable local regulations, sponsor requirements, and internal procedures. Provide contractual expertise and negotiation support, including review of complex contractual issues, development of fallback language, and final quality review of negotiated site agreements. Monitor contracting milestones, maintain accurate status reporting, proactively identify risks and delays, and implement appropriate mitigation and escalation measures. Oversee site contractual documentation throughout the study lifecycle, including amendments, termination letters, and contracting activities during study maintenance and closeout. Requirements Bachelor’s Degree in Healthcare or Biological Science and minimum 3 years of experience in drug development and/or clinical research; or equivalent combination of education, training, and experience Minimum 3 years of Site Contract & Budget experience Paralegal certification preferred contract review or budget negotiation experience Knowledge of privacy legislation (GDPR and/or HIPPA) and  ICH-GCP Good computer skills with good working knowledge of a range of computer programs including word, excel and CTMS systems. Strong negotiation skills Strong written and verbal communication skills Good organizational and time management skills Attention to details Technical writing experience is a plus Experience working with cross-functional teams is a plus Ability to travel domestically and internationally as required. Ability to effectively attend and present at internal and external meetings (such as internal, Sponsor’s or Bid Defense meetings) Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Participation in our enriching Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Disclaimers: *Our in-office work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-BL1

Location: United States At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe. Looking to take your project management expertise to the next level? Join us as a Project Manager II (PM II) and lead the delivery of complex clinical trials that make a meaningful impact for patients worldwide. We are seeking a strategic and execution-focused leader with strong experience managing Oncology clinical trials who thrives in a fast-paced, collaborative environment. About the Role As a Project Manager II, you will lead with impact and drive global clinical trials from study start-up through final delivery. You’ll oversee cross-functional teams, ensuring studies remain on track, on budget, and compliant with GCP and regulatory requirements while serving as the primary point of contact for sponsors, vendors, and internal stakeholders. With a focus on proactive problem-solving, risk mitigation, and operational excellence, you’ll play a critical role in delivering high-quality clinical programs that exceed client expectations. Your main responsibilities will include but not limited to: Driving project success by leading cross-functional teams to deliver clinical trials on time, within scope, and on budget. Ensuring excellence and compliance by developing and executing project plans aligned with GCP, SOPs, and regulatory standards. Aligning stakeholders by serving as the primary point of contact for sponsors, vendors, and internal teams. Optimizing vendor performance through strategic selection, management, and oversight. Mitigating risks and control budgets by proactively addressing challenges, scope changes, and resource allocation. Maintaining inspection-ready documentation by leading key meetings and ensuring the Trial Master File and study records are complete. Requirements About You If you are a results-driven Project Manager II with a proven track record of leading complex clinical trials from start-up to closeout. If you thrive in fast-paced environments, excel at aligning teams and stakeholders, and take pride in delivering projects on time, on budget, and with uncompromising quality then this role is for you. To be successful, we are looking for the following traits and behaviors: Minimum Bachelor’s degree in life science, healthcare and/or business degree Minimum 6 years of relevant work experience, specifically experience in drug development and/or clinical research Minimum 1 year of project management experience, specifically as a clinical project manager Strong expertise managing the unique operational complexities associated with Oncology programs, including oversight of specialized vendors, timelines, safety considerations, and global study execution. Expert knowledge of ICH-GCP(R2), data and patient privacy practices, and applicable (local) regulatory requirements Demonstrates strong financial acumen, administrative excellence and analytical skills Experience managing all phases of the full-service clinical trial delivery lifecycle (Start-up, Maintenance, Close-out). About Allucent Our mission is to help bring new therapies to light. When you work at Allucent, that means rolling up your sleeves and applying your unique skill set, expertise, and knowledge to build partnerships with our clients in their pursuit to develop new, life-improving treatments. If you're passionate about helping customers develop new pharmaceuticals and biologics; have an entrepreneurial spirit; and ready to join other science, business, and operations leaders, we would love to get to learn more about how we can help each other grow. Together we SHINE . Find more information about our values. Benefits Benefits of working at Allucent include: Comprehensive benefits package per location Competitive salaries per location Departmental Study/Training Budget for furthering professional development Flexible Working hours (within reason) Opportunity for remote/hybrid* working depending on location Leadership and mentoring opportunities Participation in our enriching Buddy Program as a new or existing employee Internal growth opportunities and career progression Financially rewarding internal employee referral program Access to online soft-skills and technical training via internal platforms Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees Apply now! If you are interested in this role, please apply through the button or for more information reach out to Demetria Eggleston at Demetria.eggleston@allucent.com Disclaimers: *Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our global offices . “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.” #LI-Remote #LI-TCW

Location: Madrid, Spain Allucent is a global full-service contract research organization dedicated to helping pharmaceutical and biotechnology companies efficiently and expeditiously navigate the regulatory approval process in order to bring new drugs, biologics, and medical devices to the people who need them. Allucent is a non-laboratory environment. At Allucent, our mission is to help bring new therapies to light. Our clients have new therapeutic ideas but want a partner who can assist with the clinical trial process, the complexities of certain disease states, or other critical capacities. You’ll work with them on the newest treatment breakthroughs for some of the most perplexing conditions. And ultimately, you’ll help make a positive difference in patients’ lives. We are looking for a Clinical Trial Associate I to join our team in Madrid - Spain ! The Clinical Trial Associate (CTA) acts as the primary administrative support to Allucent clinical study teams at Country/Site level, to support Clinical Trial Operations and Sponsors, thus ensuring that the clinical trial is conducted in accordance with international regulatory and local regulatory and ethical laws, and guidelines for Good Clinical Practice and Standard Operating Procedures. The CTA also assists the study team with the day-to-day conduct of international clinical studies. Location: Madrid, Spain Workplace: Onsite first 6 months during initial probationary period then (3 days in office & 2 days remote). Key Responsibilities eTMF Performs quality check of documents prior to eTMF submission to ensure the documents meet specifications to be complete and accurate for filing. After quality check acts as Document Submitter and submits country and site level documents to eTMF Document Inbox. Resolves rejections. Assists with resolution of periodic QC findings for country and site eTMF. Communicates with the TMF Lead / Project Specialist to follow-up on country and site level eTMF status. Updates Expected Documents List (EDL) in eTMF for the country and site level. Maintains Public Folders in accordance with Study Correspondence Management Plan ISF/PSF Prepares and distributes Investigator Site Files (ISFs/eISFs), Pharmacy Site Files (PSFs/ePSFs) or other files needed for Site Initiation Visits (SIVs). Prepares and maintains QC/Inventory Checklists for the ISFs/PSFs to support CRA with preparation to site visits and paperwork after site visits. Assists CRA with reconciliation of ISF/PSF vs. TMF and cooperates with TMF Specialist and PS (Project Specialist)/TMF Lead to ensure inspection readiness of the TMF. Other Responsibilities Accurately updates and maintains site level CTMS, as needed and assist the project team with CTMS reports at requested intervals to follow-up on pending entries Prepares and distributes clinical trial supplies to the investigational sites and maintains tracking information May participate in feasibility and/or site identification activities. If required, provides local support for organization of Investigator Meeting or any other study meeting organized in the country where CTA is located Requirements High School Diploma/Certificate or equivalent combination of education, training and experience; bachelor’s degree or equivalent (BS/BA) preferred Experience of at least 1 year as CTA Trainee or 2 years within a similar role within clinical research preferred Comprehensive Knowledge in Good Clinical Practices, Good Documentation Practices and Medical Terminology. on Practices Fluency in Spanish and English (spoken and written) Strong verbal and written communication skills Computer literacy, proficiency in Microsoft Office Ability to work independently and to effectively prioritize tasks with minimum guidance and oversight Ability to manage multiple projects Ability to establish and maintain effective working relationships with co-workers and managers Basic knowledge of medical terminology and clinical monitoring process Benefits Competitive salaries and a comprehensive benefits package Departmental Study/Training for furthering professional development Mentoring opportunities Internal growth opportunities and career progression Financially rewarding internal employee referral program Eligibility for our internal employee recognition programs for going above and beyond on projects Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees About Allucent Our mission is to help bring new therapies to light. When you work at Allucent, that means applying your unique skill set, expertise, and knowledge to build partnerships with our clients in their pursuit to develop new, life-improving treatments. If you're passionate about helping customers develop new pharmaceuticals and biologics; have an entrepreneurial spirit; and ready to join other science, business, and operations leaders, we would love to get to learn more about how we can help each other grow. Together we SHINE. find more information about our values. Apply now! If you’re ready to bring your passion for clinical development and business growth to Allucent, apply today! Disclaimers: This role is fully office based (5 days per week in on-site) “The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes

Location: Australia Reporting to the Global Talent Applications Support Manager, the Global SAP SuccessFactors Support Analyst will serve as the primary L2 and L3 support contact for SuccessFactors operations across Australia, Singapore and New Zealand. The role will manage incidents, service requests and change requests in line with Dentons service level targets and quality standards, provide controlled functional and technical administration, and ensure issues are resolved at the appropriate support level or escalated effectively. The successful candidate may also need to provide backup support for other Global Team members supporting Canada, Europe and UKIME regions when required and will work closely with local Talent teams, the Global Operations Team, the AMS and Project Implementation Partner Teams. Responsibilities Implementing Incident Management processes on an IT Service Management System to meet the ongoing needs of the business Triage tickets based on their subject matter and complexity, and when required escalate to AMS Team Provide primary operational support for Australia, Singapore and New Zealand and backup support for Canada, Europe and UKIME during planned or unplanned Team absences Manage Role-Based Permissions framework for assigned regions, ensuring that changes are appropriately assessed, tested and implemented without creating data privacy, information security or unintended access issues for other regions Perform SuccessFactors configuration updates, including business rules, approval workflows, Alerts, picklists, data models, Business Configuration, creation or maintenance of Metadata Framework (MDF) objects etc. Monitor and act on findings from the SAP SuccessFactors Check Tool, coordinating remediation and validation where required Manage and maintain Performance & Goals and Recruiting templates, including controlled updates, testing , deployment and Launch. Work with local Talent teams, Global Operations Team, AMS and Project Implementation Partners to clarify requirements, coordinate delivery, test solutions and resolve incidents or defects Run regular reports for regions, in agreed formats / data sets Measure and monitor service level targets and follow up with ticket owners before breaches occur Monitor System Implementation partner portal to ensure that linked tickets are maintained / updated regularly Help to maintain user FAQs, 'How To' guides and other support documentation on MS Teams Requirements Technical Skills Strong SAP SuccessFactors experience, combining functional knowledge with hands-on technical and configuration skills Employee Central, including Core HR and Time, and Recruiting experience are essential Experience with Onboarding 2.0, Learning, Performance & Goals and Compensation is desirable Experience with SAP Business AI capabilities, including Joule, is preferred Knowledge of Talent Intelligence Hub and skills-based talent processes is preferred Proficiency in SAP SuccessFactors Story Reports, including report design, data validation and stakeholder-ready outputs, is preferred Experience providing high-quality application support and customer service in an IT and HR technology environment Advanced Microsoft Excel skills, including pivot tables, data analysis and charts Behavioral Skills Demonstrated ability to troubleshoot Problem-solving mindset Excellent written and verbal communication skills, with the ability to explain technical matters clearly to both technical and non-technical stakeholders Excellent client service and stakeholder management skills, with the ability to build effective working relationships across local Talent teams, Global Operations Team and AMS and Implementation partners Self-motivated and able to work under limited supervision Highly organized, able to multi-task and meet deadlines ·       Able to work effectively across regions and time zones, balancing local priorities with global standards Benefits Remuneration and benefits package will reflect the successful candidates experience and competencies. The above is intended to describe the general content of and requirements for the performance of this job.  It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Disclaimer: Please ensure when applying for this role you are legally eligible to work/live in your location. Visa sponsorship or relocation costs will not be provided.

Location: Philippines; South Africa; Ukraine About ELVTR At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, DreamWorks and more. Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries. To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers. Why This Role Exists Sales Operations Support Representative will support the efficiency, scalability, and day-to-day operations of our sales function. This is a full-time remote position with working hours from 9 AM - 6 PM UK time (with potential shift to 12 PM - 9 PM UK time in the future to accommodate US-based customers). What You Will Do Conduct daily checks to ensure smooth functioning of core systems (CRM, operational tools, integrations), maintaining high uptime and data integrity Respond to customer inquiries via email, ensuring timely and exceptional customer service. Handle incoming customer calls, addressing questions and assisting with enrollments when needed. Conduct sales conversations with customers to support the sales team during high-volume periods. Prepare sales materials and documentation for new course launches. Prepare and maintain essential sales enablement materials, including sales templates, payment links, product documentation, and related resources Own and continuously update the centralized library of sales resources, processes, procedures, product documentation, and regulatory information Collaborate with cross-functional teams (Marketing, Finance, Tech, and Operations) to ensure smooth sales processes. Proactively identify bottlenecks and inefficiencies across the sales cycle and operational workflows Suggest and implement automation and optimization initiatives to improve speed, accuracy, and scalability Requirements At least C1 level of English proficiency 2+ years of experience in sales, customer service, sales operations, or a related role Excellent phone and email communication skills, with the ability to build strong relationships with customers and internal teams Strong organizational skills with high attention to detail Proficiency with CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools Positive attitude, self-starter mindset, and strong team collaboration skills Nice to have: AI proficiency for sales data analysis, process automation, or workflow optimization You Are a Strong Fit If Enjoy optimizing processes and making systems run smoothly Are comfortable supporting sales teams in fast-paced, high-growth environments Like combining operational work with direct customer interaction Are detail-oriented, organized, and proactive in solving problems Are curious about using AI and automation to improve efficiency Benefits Competitive Salary and Bonuses: We value your contributions and offer competitive compensation and performance-based incentives. Comprehensive Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowances, and complimentary access to all our courses. Flexible Work Environment: Work remotely with a schedule that accommodates your personal and professional needs. Growth Opportunities: Join a company committed to your professional development, offering abundant opportunities for career advancement. Join Us If you are a detail-oriented professional ready to contribute to a leading online education platform, we encourage you to apply. Elevate your career with ELVTR. ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.