Kaizen Asset Management Services

Location: Dubai, United Arab Emirates We are seeking an organized, detail-oriented Handover Coordinator to manage the full property/project handover lifecycle from pre-handover preparation through to final sign-off and post-handover follow-up. You will act as the central point of contact between developers, owners, tenants, maintenance teams, and internal departments, ensuring smooth, compliant, and timely handovers in line with Dubai Land Department (DLD) and RERA standards. Key Responsibilities Plan, schedule, and coordinate all handover activities for residential and commercial properties/assets Prepare and verify handover checklists, inspection reports, snagging lists, and DLD/RERA-compliant documentation Conduct pre-handover inspections; coordinate with technical/maintenance teams to resolve defects and outstanding items Communicate clearly with all stakeholders — owners, tenants, developers, sales, and asset management — to share timelines, status updates, and action items Arrange and attend formal handover meetings; obtain sign-offs and maintain complete, accurate records Manage handover files digitally; update Excel trackers and internal systems to monitor progress, pending items, and completion rates Follow up on post-handover rectifications and close out issues within agreed timelines Ensure full compliance with company policies, Kaizen efficiency standards, and UAE real estate regulations Support Emiratization goals by collaborating with local teams and government authorities as required Requirements High school diploma / Bachelor’s degree preferred Minimum 2 years experience in property handover, real estate administration, project coordination, or client relations in Dubai Strong knowledge of DLD/RERA handover processes and documentation Proficient in MS Office: Excel tracking, Word reports, PowerPoint summaries, Slack/Teams communication Excellent organizational skills — ability to manage multiple concurrent handovers with tight deadlines Clear professional communication in English; Arabic/Tagalog is a strong advantage Detail-oriented, solution-focused, and able to work independently as well as cross-functionally Valid UAE residency and driving license preferred

Location: Dubai, United Arab Emirates KAIZEN Asset Management Services, a prominent property management firm in Dubai, is looking for a seasoned and detail-oriented Senior Facilities Engineer to enhance our team. In this role, you will leverage your extensive knowledge and experience in facility management to ensure the operational excellence of our properties, contributing significantly to tenant satisfaction and building performance. As a Senior Facilities Engineer, you will oversee complex building systems and maintenance activities, implementing effective strategies for continuous improvement and cost efficiency. You will lead troubleshooting efforts, manage maintenance personnel, and ensure compliance with all applicable safety regulations. Responsibilities Manage and oversee the operation, maintenance, and repair of all building systems, including HVAC, plumbing, electrical, and structural elements. Conduct in-depth inspections and assessments to identify potential issues and develop solutions to enhance system performance and reduce downtime. Lead and mentor the facilities team, providing guidance and fostering a collaborative environment. Develop and maintain preventive and corrective maintenance programs to ensure all systems function optimally. Coordinate with contractors and vendors for major repairs and renovations, ensuring all work meets the company's quality standards and budget constraints. Prepare and manage the facilities budget, including estimating costs for repairs and upgrades. Conduct energy audits and implement initiatives aimed at sustainability and energy efficiency. Ensure compliance with regulatory requirements, health and safety standards, and environmental policies. Prepare detailed reports on facilities performance and project progress for presentation to management. Stay updated with industry trends, emerging technologies, and best practices in facility management. Requirements Bachelor's degree in Mechanical or Electrical Engineering, Facility Management, or a related field. Minimum of 5-8 years of experience in facilities management, with a focus on engineering roles. Proven experience overseeing building operations and maintenance, preferably in a senior capacity. Strong technical expertise in building systems including HVAC, electrical, plumbing, and fire safety. Excellent leadership and team management abilities. Exceptional analytical and problem-solving skills. Strong communication and interpersonal skills, with the ability to interact effectively with clients and maintenance staff. Proficient in facility management software and Microsoft Office Suite. Knowledge of health and safety regulations and compliance standards. Valid UAE driver's license.

Location: Al Ain, United Arab Emirates; Sharjah, United Arab Emirates; Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates We are seeking a motivated, detail-oriented Emirati National to join our team as Administrative Coordinator . This role is designed to nurture local talent, provide hands-on exposure to UAE’s real estate and asset management industry, and support our operations with efficiency, professionalism, and the continuous-improvement mindset that defines KAIZEN. Key Responsibilities 📋 Administration & Operations Coordinate daily office workflows, scheduling, and meeting logistics across departments Prepare, review, and organize documents, reports, correspondence, and presentations in both Arabic and English Maintain accurate digital and physical filing systems, ensuring easy retrieval and compliance with company standards Track and process incoming communications, inquiries, and internal requests, routing them appropriately and following up to ensure timely resolution Assist with onboarding, record-keeping, and internal coordination to support team efficiency 🤝 Stakeholder & Community Support Serve as a professional point of contact for internal teams, owners, residents, and government entities Support coordination with Owners’ Associations, community committees, and service providers — reflecting KAIZEN’s commitment to transparent, engaging community management Assist in preparing meeting agendas, taking minutes, and following up on action items Help coordinate community engagement, sustainability initiatives, and internal events 📊 Data & Process Support Assist with data entry, basic reporting, and tracking of operational KPIs using company systems and dashboards Support the preparation of budgets, service charge notices, and compliance-related documentation Help streamline administrative processes — embracing the Kaizen mindset to suggest improvements, reduce waste, and increase efficiency Ensure strict confidentiality of financial, community, and stakeholder information 🇦🇪 Emiratisation & National Development Participate in structured learning and mentorship to build career-ready skills in real estate, asset management, and business administration Represent KAIZEN with pride and professionalism, contributing to our goal of building a workforce that reflects and serves the UAE community Stay updated on UAE laws, regulations, and initiatives relevant to our industry — including RERA, JOPS, and local governance standards Requirements Must be an Emirati National (UAE Citizen) University qualification; relevant certification in business administration, secretarial practice, or real estate is a plus Fluency in Arabic and English (written & spoken) — essential Strong computer literacy: MS Office (Word, Excel, PowerPoint, Outlook) and general digital tools Excellent organizational skills, attention to detail, and ability to multitask Positive attitude, willingness to learn, and commitment to continuous improvement Good communication and interpersonal skills — able to interact respectfully with all levels of stakeholders Knowledge of UAE culture, government protocols, and local practices is highly valued

Location: Dubai, United Arab Emirates Overview: Kaizen Asset Management Services is seeking a dedicated and organized Mobilization Coordinator to oversee and facilitate the preparation and deployment of our project teams and resources. The Mobilization Coordinator plays a crucial role in ensuring that all necessary logistical, regulatory, and administrative steps are taken for operational readiness before project commencement. Key Responsibilities: Coordinate the mobilization process for project teams, ensuring all personnel, materials, and equipment are in place for project launch. Develop and maintain detailed mobilization schedules and action plans, tracking progress and addressing any issues swiftly. Collaborate with various departments and stakeholders to gather relevant information and logistics necessary for successful mobilization. Ensure compliance with all relevant regulations, safety standards, and project requirements, conducting risk assessments as necessary. Communicate effectively with team members and project leaders to provide updates on mobilization status, challenges, and solutions. Assist with onboarding and training of project personnel, ensuring they possess the necessary skills and knowledge to meet project requirements. Support procurement efforts for necessary materials and equipment while maintaining budgetary constraints. Document mobilization processes and improvements to enhance future coordination efforts. Key Performance Indicators (KPIs): Timeliness of the mobilization process and adherence to project timelines. Accuracy and completeness of logistics and personnel deployment. Stakeholder satisfaction regarding coordination and communication throughout the mobilization phase. Compliance with safety and regulatory standards during mobilization activities. Requirements Bachelor’s degree in Business Administration, Project Management, or a related field. Minimum of 3 years of experience in project coordination or mobilization roles, preferably in asset management or construction industries. Strong organizational and multitasking skills, with a keen eye for detail. Exceptional verbal and written communication abilities. Proficient in project management software and Microsoft Office Suite. Ability to work under pressure and meet tight deadlines while maintaining quality. Flexibility to travel as necessary to project sites and locations. Strong problem-solving skills and the ability to adapt to changing circumstances. Familiarity with compliance regulations and safety standards in the asset management or construction sectors is a plus.

Location: Dubai, United Arab Emirates A senior position providing comprehensive support to the CEO across executive priorities and selected personal matters. This role requires someone who can operate confidently in a fast-paced environment, embrace new ways of working and use technology and AI effectively to enhance productivity and efficiency. The successful candidate will be proactive, composed, digitally confident and trusted to manage priorities independently, anticipate requirements and ensure that both business and personal matters are handled efficiently and confidentially. Core Responsibilities Executive Support Manage the CEO’s complex calendar, meetings, priorities and schedule. Coordinate with internal and external stakeholders and ensure timely follow-up on actions and commitments. Anticipate upcoming requirements, identify conflicts and proactively resolve scheduling and coordination issues. Prepare meeting materials, briefings, correspondence and executive communications as required. Track key actions, deadlines and decisions, ensuring matters are followed through to completion. Coordinate business travel, itineraries and associated logistics. Exercise sound judgement in determining what requires the CEO’s attention and what can be resolved independently. Handle sensitive and confidential information with a high degree of discretion and accuracy. Personal Support Provide discreet and efficient support with selected personal matters, appointments, travel and day-to-day logistics. Coordinate personal schedules, bookings, arrangements and other practical requirements. Anticipate needs and resolve routine matters independently where appropriate. Learn and consistently apply the CEO’s preferences and ways of working. Maintain professional boundaries and strict confidentiality at all times. Requirements 5+ years of experience supporting a CEO, founder or senior C-level executive. Strong experience managing complex calendars, travel and competing priorities. Previous experience providing personal support to a senior executive is preferred. AI-confident and digitally savvy, with a strong willingness to embrace new technology and use AI tools effectively in day-to-day work. Excellent organisational skills, attention to detail and follow-through. Strong judgement and ability to work independently. Proactive, adaptable and calm under pressure. Excellent written and spoken English; Arabic is an advantage. Advanced proficiency in Google Workspace and/or Microsoft Office. Based in Dubai and eligible to work in the UAE. Highly trustworthy and discreet, with the ability to work closely and professionally with a senior executive.

Location: Dubai, United Arab Emirates ✨ WE ARE HIRING: Experience Manager ✨ Kaizen Asset Management | Owner Association 📍 Dubai, UAE We’re looking for a visionary Experience Manager to craft memorable journeys for our communities — blending smart technology, operational excellence, and heartfelt service to elevate living spaces across our portfolios. 🎯 What You’ll Lead Deliver exceptional resident experiences by executing portfolio strategies, driving digitization & process automation Leverage tools: SnagReport, Master Plan, Mollak, GRIDS to streamline operations, boost energy efficiency & cut costs Champion innovation — smart buildings, sustainable practices, and continuous improvement Ensure full compliance with RERA & Dubai Law No. 6 of 2019 Manage service providers, Owners Committees, budgets, procurement & tendering Train site teams, refine processes, and turn challenges into seamless solutions 🌟 Our Values G.R.I.S. Grow for the cause · Recreates Memorable spaces · Inspire Happier Environment · Sustain the environment around us Requirements 🎓 BSc Degree 💼 5+ years in Community / Property Management Deep expertise in RERA regulations, Law #6 of 2019, and Dubai real estate standards Proven track record launching community initiatives & measuring impact Tech-savvy, data-driven, and obsessed with customer service Strong communicator, problem-solver, and self-starter

Location: Dubai, United Arab Emirates The Experience Capability & Performance Manager defines what a competent KAIZEN Experience Manager looks like, measures every Experience Manager against that standard, and closes the gap — so community and building performance is consistent across the portfolio regardless of which Experience Manager is assigned. The role owns capability, standards, assessment, development and KPI visibility. It also owns the orientation, technical onboarding and readiness of all new Experience Managers, and builds the SME, trainer, buddy and mentor network that makes the model scalable across a growing population. Portfolio Managers remain the Experience Manager's line manager and retain full accountability for day-to-day management, operational performance, formal performance management and consequences. This role works through influence, not line authority. What You’ll Do ✅ Set the Standard Own and maintain the Experience Manager Competency Standard Assess all 27 EMs against it; re-assess every 6 months Publish the live Capability Matrix and population-level gap analysis ✅ Develop & Coach Turn assessment results into signed, tracked development plans Design and deliver the EM technical curriculum & certification Provide field-based 1:1 coaching; build a network of SMEs, trainers, buddies & mentors Verify application on-site — self-reported completion is not accepted ✅ Onboard for Readiness Own the full orientation & technical onboarding journey for all new hires Assess at Day 30 and Day 90; no unsupervised assignments until certified Target: median time to CORE certification ≤ 60 days ✅ Clarify Performance Own the EM KPI framework & monthly Performance Scorecard Reconcile data across Masterplan, SnagReport, Finance & Mollak Diagnose gaps: capability vs management vs process vs data — Portfolio Managers decide the action ✅ Raise Standards Continuously Build and maintain the EM Standards Library (SOPs, playbooks, checklists) Update within 15 working days of any regulatory change Fix the process before training the person Requirements Essential Bachelor’s degree (Engineering, Property/Facilities Management, Business Admin or related) 6+ years in Dubai OA/community management — minimum 3 years personally running portfolios, budgets, General Assemblies, Mollak cycles & service-provider performance Proven track record raising others’ performance to measurable standards — with before/after evidence Deep knowledge: Dubai Law No. 6/2019, RERA, Mollak, escrow, service charges, DLP, FM contracting Advanced Excel; Masterplan, SnagReport, Mollak portal experience Fluent written & spoken English — Arabic is an advantage Preferred RERA/DREI or accredited OA management qualification Train-the-Trainer, ICF/EMCC coaching, or CIPD/A1 assessor qualification (can be funded post-hire) Core Competencies Expert in OA Governance & Service Charge Management Expert in Community Operations & Provider Management Expert in Technical Training, Coaching & Facilitation Expert in Persuasion & Influencing — your success depends entirely on this Solid in Assessment, Data Analysis & Process Improvement

Location: Dubai, United Arab Emirates We’re looking for an experienced Talent Acquisition Manager to lead and strengthen our end-to-end recruitment function in the UAE. You will be responsible for ensuring we have the right recruitment processes, systems and sourcing strategies in place to meet business hiring needs. This role requires someone who is proactive, data-driven and confident working with hiring managers, while maintaining a strong focus on quality of hire and candidate experience. Experience within real estate, property management or facilities management is strongly preferred. Lead end-to-end recruitment, from understanding hiring requirements and sourcing through assessment, offer and handover to onboarding. Translate workforce plans and upcoming hiring needs into clear recruitment priorities and proactive talent pipelines. Own and optimize the ATS, ensuring effective workflows, accurate data, reporting and consistent adoption across the recruitment process. Build strong sourcing strategies and proactively identify relevant talent for current and upcoming business needs. Use AI and digital tools to improve sourcing, screening, recruitment efficiency and reporting while maintaining appropriate human judgement. Partner with hiring managers to clarify requirements, challenge where needed and support better hiring decisions. Strengthen structured interviewing and candidate assessment practices across the business. Build market knowledge across relevant UAE talent pools, compensation levels and competitor activity. Track and report key TA KPIs, including time-to-fill, quality of hire, retention, source effectiveness and candidate experience. Continuously identify opportunities to improve recruitment processes, tools and overall hiring effectiveness. Requirements 8+ years of Talent Acquisition / Recruitment experience , including end-to-end recruitment ownership and ideally team leadership. Strong ATS and recruitment process expertise , including reporting, TA KPIs and effective use of recruitment systems. Strong and accurate sourcing skills , with a proactive approach to identifying and engaging relevant talent ahead of hiring needs. Digital & AI fluency , with practical experience using technology to improve sourcing, screening and recruitment operations. Strong personality and stakeholder confidence — able to challenge requirements, influence hiring managers and drive accountability. UAE market knowledge , preferably with real estate, property management or facilities management recruitment experience. Strong interviewing and candidate assessment skills , with a clear focus on quality of hire. Bachelor’s degree in HR, Business or a related field; professional certifications are an advantage. Success Looks Like Hiring requirements are delivered within agreed timelines without compromising candidate quality. Recruitment is proactive, with pipelines established for recurring and critical roles. The ATS is consistently used and provides accurate, actionable recruitment data. TA KPIs and recruitment performance are clearly tracked and reported. Hiring managers see Talent Acquisition as a credible partner who supports and challenges hiring decisions. New hires demonstrate strong quality and retention. Candidates receive a professional, transparent and consistent experience.

Location: Dubai, United Arab Emirates Kaizen Asset Management Services · Dubai, covering the UAE · Full-time · Mid level Kaizen is seeking a commercially driven, Arabic-speaking Business Development Manager to grow its asset management portfolio across the UAE. This is a newly created role with a mandate to win new asset management mandates from landlords, family offices, private capital, institutional owners and developers with rental stock, and to generate pipeline for Kaizen’s owners association, unit management and capital markets teams. Key Responsibilities: Business development and pipeline Identify and target whole-building residential and mixed-use assets across the UAE, focusing on landlords managing their own buildings or using smaller local operators, family office portfolios, institutional owners and developers’ retained stock. Build and manage a structured pipeline in the CRM, converting relationships into signed asset management mandates. Make the case for outsourced asset management: NOI and value growth, compliance, reporting and governance. Attend building handovers, developer launches and industry events to secure opportunities ahead of the market. Asset reviews, proposals and contracts Sell the paid asset review, Kaizen’s entry point for new clients, delivered by the Director of Asset Management. Develop tailored proposals, presentations and fee structures with the Director, Finance and operations, and take every deal through Kaizen’s deal desk. Negotiate contracts and hand each client cleanly to the asset management team, with a full handover pack and a warm introduction. Cross-service referrals Introduce owners association, handover, unit management and capital markets opportunities to the relevant Kaizen teams. Market intelligence and client relationships Track new supply, competitor activity, ownership changes and rental trends across the UAE, and report pipeline and market intelligence to the Chief Revenue Officer. Build long-term, trust-based relationships, and act as a cultural and linguistic bridge to the Arabic-speaking landlord and family office community. Requirements At least 5 years in UAE real estate, including at least 3 in business development for property or asset management, leasing or investment. An established network of landlords, family offices and developers across the UAE. A solid grasp of property and asset management economics: rent roll, NOI, yields and service charges, and the regulatory differences between emirates. Proven ability to manage long sales cycles: block mandates typically take three to six months from first meeting to signature, family offices longer. Fluent Arabic and English. Strong negotiation, presentation and proposal skills; CRM discipline (Pipedrive; Yardi or Goyzer an advantage); Microsoft Office. Valid UAE driving licence. Benefits Competitive base salary plus commission on mandates when they go live. A newly created role at the start of Kaizen’s asset management growth, with direct access to senior leadership. Part of an international asset management group. Professional development and training support.

Location: Dubai, United Arab Emirates Kaizen is seeking an experienced Business Development Manager to grow its owners association management business across the UAE. The role wins new owners association mandates, developer handover and defects liability period (DLP) mandates, and OA and developer consultancy, and uses every handover as a doorway to Kaizen’s asset management and unit management services. Key Responsibilities: Business development and pipeline Build and work a pipeline of developers, owners associations and their boards across the UAE. Map developer handover calendars and target buildings reaching completion; win mandates ahead of the market. Pursue competitor switches at renewal where the economics work. Attend developer launches, handovers, owners association meetings and industry events. Handover, DLP and consultancy Sell handover and DLP services to developers and coordinate handover events with operations. Sell and scope OA and developer consultancy, including pre-handover advice, community and owners association set-up, and service charge budget work. Prepare and win tenders, with operations input on scope and cost. Proposals and handover to operations Develop proposals and fee schedules within Kaizen’s fee matrix and standard scope. Raise the mobilisation record at signature and hand each mandate cleanly to operations. Cross-service referrals and relationships Introduce asset management, unit management and capital markets opportunities to the relevant Kaizen teams. Build long-term relationships with developers and owners association boards, and report pipeline and market intelligence. Requirements At least 5 years in UAE real estate, including at least 3 in business development for owners association, community or property management, or on the developer side. Established developer relationships and a record of winning tenders. Working knowledge of jointly owned property regulation in Dubai (Law 6 of 2019 and RERA requirements) and how it differs in other emirates. Strong negotiation, presentation and proposal skills; CRM discipline; Microsoft Office. Valid UAE driving license + car Benefits Competitive base salary plus commission on mandates when they go live. A growing commercial team with a clear structure and direct access to senior leadership. Part of an international asset management group. Professional development and training support.

Location: Dubai, United Arab Emirates KAIZEN Asset Management Services is a leading property management firm in Dubai, established in 2006. As the first ISO 9001:2015 certified provider in the region, KAIZEN AMS delivers comprehensive solutions in Property Management, Community Management, Owner Affairs, Unit Management, and Handover Services . With an asset management portfolio valued at AED 19 billion across 130+ projects , KAIZEN AMS has earned a strong reputation for excellence and the trust of prominent real estate clients in the UAE. We are excited to announce the launch of a new flagship project , and we are looking for a highly motivated and experienced Community Manager to join our dynamic team. At KAIZEN, we are dedicated to creating vibrant, sustainable communities that provide exceptional living experiences for our residents. Key Responsibilities: Oversee community management , including financial management, maintenance, and resident experience. Ensure compliance with all relevant laws, regulations, and owners association bylaws . Monitor service providers’ performance , ensuring adherence to company SLAs and KPIs. Develop and implement strategies to optimize and grow the buildings under management. Collaborate with cross-functional teams to enhance service delivery and customer satisfaction. Lead initiatives focused on sustainability, environmental stewardship, and technology integration . Establish and maintain strong relationships with property owners, vendors, and authorities . Regularly assess building operations to ensure efficiency and high standards. Prepare and present reports to senior management and clients . Stay updated on industry trends, best practices, and legal developments . What We Offer: Opportunity to manage a high-profile new project with KAIZEN AMS. A chance to contribute to innovative and sustainable community solutions . Collaboration with a passionate and professional team dedicated to excellence. If you are an experienced community management professional with a passion for delivering outstanding service and creating thriving communities, we would love to hear from you. Requirements Bachelor's degree in Business Administration, Real Estate, or a related field (Master's degree preferred). Minimum of 5 years of experience in owners association management. certification in property management or owners association management (e.g., CMCA, M100, PCAM). Strong knowledge of local laws and regulations related to owners' associations. Exceptional communication and interpersonal abilities. Proficiency in financial management and reporting. Commitment to sustainability and environmental stewardship. Technologically sawy with experience in property management software.

Location: Dubai, United Arab Emirates KAIZEN Asset Management Services is a leading property management firm in Dubai, seeking an enthusiastic and motivated Real Estate Sales Consultant to join our dynamic sales team. At Kaizen, we are passionate about providing exceptional residential and commercial properties that exceed our clients' expectations in terms of quality and service. As a Real Estate Sales Consultant, you will be responsible for guiding clients through the buying process, showcasing our properties, and providing expert advice and support. Your strong sales skills, market knowledge, and commitment to customer satisfaction will be essential in helping clients find their perfect property. Responsibilities Develop and maintain relationships with clients, understanding their needs and preferences to provide tailored real estate solutions. Conduct property viewings and present features and benefits of available properties to prospective buyers. Prepare and present offers and negotiate sales agreements while ensuring compliance with local regulations and company policies. Stay informed about market trends, property values, and competitor offerings to provide valuable insights to clients. Assist in the preparation of marketing materials and strategies to promote properties effectively. Utilize CRM software to manage leads, track sales activity, and maintain accurate records of client interactions. Provide exceptional customer service, addressing client inquiries and concerns in a timely manner. Participate in networking events and industry functions to build relationships and enhance the company’s presence in the market. Requirements Bachelor's degree in Business Administration, Marketing, or a related field. Proven experience in real estate sales or a similar role. Strong understanding of the local real estate market, including trends and property values. Excellent communication and interpersonal skills, with the ability to build rapport with clients. Outstanding negotiation and closing skills. Self-motivated, results-oriented, and driven to achieve sales targets. Proficient in using CRM software and Microsoft Office Suite. Valid UAE driver's license and reliable transportation. Knowledge of real estate regulations and compliance standards in the UAE. Benefits Training & Development Health Care Plan Performance Incentive Basic Salary