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Location: Warsaw, Poland Dentons Business Services EMEA is the operational backbone of Dentons, supporting the world's largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration. About the Opportunity Dentons Business Services EMEA is currently looking for an Intern to support our Key Clients Team. The role requires your full engagement and desire to learn new things. This is an excellent opportunity for you to see how the Finance department works in the law environment. Resposibilities Assisting with the coordination of financial records for global clients Running various reports and gathering data from different regions Comply with the firm's policies, internal procedures Support in resolving client queries Support in ensuring inputs received from Partners are stored in the system Support in day-to-day and ad hoc tasks Support in the general projects and initiatives Working towards quality standards Support in generation of reports and data analyzing Working towards building professional relations Support in collaborating with Local Finance teams Following the work instructions Requirements Student status or fresh graduate (ideally with a focus on economics/finance) Willingness to work 2 days from the office Fluent command of Polish and English languages (written and spoken) Excellent written and verbal communication skills Computer literacy (MS Office, especially Excel, PowerPoint and Word) Autonomous and proactive working style Team player Availability min. 30hours/ week Benefits What we can Offer Paid 6-month internship in a global law firm (35 PLN gross per hour) Opportunity to work in an international environment, supporting the largest global law firm. Gain invaluable expertise by working wit ha team of exceptional business services professionals Access to various trainings and the possibility of taking on more responsible tasks over time A good working atmosphere and the chance to explore new career opportunities Flexible working schedule Daily contact with English Contract of mandate
Location: Australia Reporting to the Global Talent Applications Support Manager, the Global SAP SuccessFactors Support Analyst will serve as the primary L2 and L3 support contact for SuccessFactors operations across Australia, Singapore and New Zealand. The role will manage incidents, service requests and change requests in line with Dentons service level targets and quality standards, provide controlled functional and technical administration, and ensure issues are resolved at the appropriate support level or escalated effectively. The successful candidate may also need to provide backup support for other Global Team members supporting Canada, Europe and UKIME regions when required and will work closely with local Talent teams, the Global Operations Team, the AMS and Project Implementation Partner Teams. Responsibilities Implementing Incident Management processes on an IT Service Management System to meet the ongoing needs of the business Triage tickets based on their subject matter and complexity, and when required escalate to AMS Team Provide primary operational support for Australia, Singapore and New Zealand and backup support for Canada, Europe and UKIME during planned or unplanned Team absences Manage Role-Based Permissions framework for assigned regions, ensuring that changes are appropriately assessed, tested and implemented without creating data privacy, information security or unintended access issues for other regions Perform SuccessFactors configuration updates, including business rules, approval workflows, Alerts, picklists, data models, Business Configuration, creation or maintenance of Metadata Framework (MDF) objects etc. Monitor and act on findings from the SAP SuccessFactors Check Tool, coordinating remediation and validation where required Manage and maintain Performance & Goals and Recruiting templates, including controlled updates, testing , deployment and Launch. Work with local Talent teams, Global Operations Team, AMS and Project Implementation Partners to clarify requirements, coordinate delivery, test solutions and resolve incidents or defects Run regular reports for regions, in agreed formats / data sets Measure and monitor service level targets and follow up with ticket owners before breaches occur Monitor System Implementation partner portal to ensure that linked tickets are maintained / updated regularly Help to maintain user FAQs, 'How To' guides and other support documentation on MS Teams Requirements Technical Skills Strong SAP SuccessFactors experience, combining functional knowledge with hands-on technical and configuration skills Employee Central, including Core HR and Time, and Recruiting experience are essential Experience with Onboarding 2.0, Learning, Performance & Goals and Compensation is desirable Experience with SAP Business AI capabilities, including Joule, is preferred Knowledge of Talent Intelligence Hub and skills-based talent processes is preferred Proficiency in SAP SuccessFactors Story Reports, including report design, data validation and stakeholder-ready outputs, is preferred Experience providing high-quality application support and customer service in an IT and HR technology environment Advanced Microsoft Excel skills, including pivot tables, data analysis and charts Behavioral Skills Demonstrated ability to troubleshoot Problem-solving mindset Excellent written and verbal communication skills, with the ability to explain technical matters clearly to both technical and non-technical stakeholders Excellent client service and stakeholder management skills, with the ability to build effective working relationships across local Talent teams, Global Operations Team and AMS and Implementation partners Self-motivated and able to work under limited supervision Highly organized, able to multi-task and meet deadlines · Able to work effectively across regions and time zones, balancing local priorities with global standards Benefits Remuneration and benefits package will reflect the successful candidates experience and competencies. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements. Disclaimer: Please ensure when applying for this role you are legally eligible to work/live in your location. Visa sponsorship or relocation costs will not be provided.
Location: Prague, Czechia At Dentons Europe Services in Prague, we embrace a culture of collaboration and continuous improvement. Our team of professionals is dedicated to collaborating seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more to support legal teams in managing large volumes of data, ensuring accuracy, and enhancing the overall legal process. Job overview Dentons is seeking a proactive and highly organised Virtual Assistant to provide high-quality administrative, organisational and coordination support to Lawyers and Business Professionals across the Europe Region. You will help stakeholders manage their day-to-day activities efficiently, delivering timely support across calendar management, document production, meeting coordination and business services processes. Working with colleagues across multiple jurisdictions, you will contribute to a consistent, responsive and client-focused service. Key Responsibilities Manage calendars, appointments, meetings, conferences and travel arrangements, including coordination across multiple time zones. Prepare itineraries, agendas, presentations, reports, spreadsheets and other business documentation. Draft, edit, format, proofread, translate and transcribe documents and correspondence, ensuring compliance with Firm standards. Monitor inboxes, support routine correspondence and coordinate follow-up actions to ensure administrative requests are completed on time. Maintain electronic filing and document-management systems, including Filesite and Dentons Direct, and support accurate record keeping. Coordinate with Business Services teams on processes relating to matter opening, conflict checks, billing and invoicing. Work with Risk, Finance, Billing, OGC, HR, BD and Marketing teams to facilitate timely completion of workflows and requests. Collaborate with other Virtual Assistants to maintain service continuity, balance workloads and provide cover during absences or peak periods. Requirements One to three years’ experience in an administrative, executive assistant, secretarial, coordination or business support role. Experience in a professional services, legal, corporate or international environment is preferred. Experience supporting multiple stakeholders, managing competing priorities and coordinating complex administrative processes. Strong Microsoft Outlook, Word, PowerPoint and Excel skills, together with document formatting and proofreading capabilities. Familiarity with document-management systems, virtual collaboration tools and remote working environments. Excellent communication, organisation, prioritisation and time-management skills, with a high level of attention to detail. A proactive, reliable and collaborative approach, with discretion, sound judgement and the ability to remain effective under pressure. A degree, or ongoing studies, in Law, Business Administration, Finance or a related discipline is preferred. Benefits 5 weeks of vacation 3 sick days Meal allowance of CZK 110/day Home office allowance of CZK 4,70/hour Multisport card worth CZK 420 and/or Multipass card (Flexi pass) worth CZK 500 per month
Location: United States; Toronto, Canada The Sector Manager is a member of the Global Clients & Sectors team and one of several professionals dedicated to supporting the firm's priority industry sectors. Working in close partnership with Sector Leaders, Relationship Partners, Client Account Teams, and colleagues across the global business, the Sector Manager plays a critical role in driving client development, strengthening client relationships, and identifying opportunities for revenue growth. This role serves as a strategic connector across the firm, helping clients and lawyers access the right people, expertise, relationships, and resources to address client needs and expand opportunities. The Sector Manager works across practices, regions, and jurisdictions to facilitate collaboration, advance strategic priorities, and ensure the firm's collective capabilities are effectively leveraged to support clients within designated sectors. The successful candidate will be highly collaborative, commercially focused, and skilled at building relationships across a complex global organization to help drive growth and deepen engagement with strategically important clients and industries. Responsibilities Sector & Client Development Support the execution of the firm's global sector strategy in partnership with Sector Leaders and the Head of Global Sectors. Collaborate with client teams to identify growth opportunities within existing and prospective client relationships. Facilitate cross-practice, cross-border, and cross-sector collaboration to ensure clients have access to the firm's full range of capabilities. Help lawyers and client teams navigate the firm to identify the most relevant expertise, relationships, and resources in support of client needs. Foster greater connectivity among sector participants across regions to maximize client opportunities and improve collaboration. Revenue Growth & Opportunity Enablement Identify and advance opportunities to expand client relationships and increase the firm's share of client spend. Support strategic client planning efforts and assist teams in executing growth-focused action plans. Work with lawyers and client teams to uncover opportunities for multi-practice and multinational engagements. Monitor sector developments, client activity, and market trends to identify opportunities aligned with client priorities. Track and report on opportunity pipelines, engagement activities, and sector performance metrics. Global Coordination & Collaboration Serve as a liaison between sector leadership, client teams, practice groups, and business professionals across the firm. Connect lawyers and client teams with the appropriate internal resources to support client pursuits and relationship development. Coordinate efforts among stakeholders to ensure opportunities are pursued efficiently and collaboratively. Support initiatives that enhance collaboration and strengthen engagement across the global sector community. Promote the sharing of client intelligence, relationship insights, and best practices across regions and practices. Strategic Client Support Partner with Relationship Partners and Client Account Teams to strengthen engagement with key clients. Assist in identifying client priorities, emerging business needs, and opportunities for broader firm involvement. Support client team meetings, opportunity reviews, and action planning processes. Help drive accountability and follow-through on strategic client initiatives. Encourage a client-centric approach that prioritizes relationship growth and long-term value creation. Requirements Academic Qualifications and Certifications: Bachelor's degree required. Advanced degree or relevant professional qualification preferred. Experience: 7+ years of experience in client development, client relationship management, strategic account management, sector management, or a related role within a law firm, professional services firm, or global corporate environment. Demonstrated success supporting revenue growth through strategic client engagement and relationship-building. Experience working with senior stakeholders across multiple geographies and business units. Experience supporting global clients, industry sectors, or strategic account programs is strongly preferred. Skills & Key Competencies: Strong client development and relationship management capabilities. Demonstrated commercial acumen and understanding of revenue growth strategies. Ability to identify and facilitate cross-selling and collaborative opportunities. Exceptional networking and stakeholder management skills. Ability to influence and connect individuals across a matrixed global organization. Strong project management and organizational skills. Excellent communication and facilitation abilities. Highly collaborative, proactive, and solutions-oriented approach. Benefits Remuneration and benefits package will reflect the successful candidates experience and competencies within the available range of $100 000 USD - $124 000USD. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Location: United Kingdom; Poland The Sector Manager is a member of the Global Clients & Sectors team and one of several professionals dedicated to supporting the firm's priority industry sectors. Working in close partnership with Sector Leaders, Relationship Partners, Client Account Teams, and colleagues across the global business, the Sector Manager plays a critical role in driving client development, strengthening client relationships, and identifying opportunities for revenue growth. This role serves as a strategic connector across the firm, helping clients and lawyers access the right people, expertise, relationships, and resources to address client needs and expand opportunities. The Sector Manager works across practices, regions, and jurisdictions to facilitate collaboration, advance strategic priorities, and ensure the firm's collective capabilities are effectively leveraged to support clients within designated sectors. The successful candidate will be highly collaborative, commercially focused, and skilled at building relationships across a complex global organization to help drive growth and deepen engagement with strategically important clients and industries. Responsibilities Sector & Client Development Support the execution of the firm's global sector strategy in partnership with Sector Leaders and the Head of Global Sectors. Collaborate with client teams to identify growth opportunities within existing and prospective client relationships. Facilitate cross-practice, cross-border, and cross-sector collaboration to ensure clients have access to the firm's full range of capabilities. Help lawyers and client teams navigate the firm to identify the most relevant expertise, relationships, and resources in support of client needs. Foster greater connectivity among sector participants across regions to maximize client opportunities and improve collaboration. Revenue Growth & Opportunity Enablement Identify and advance opportunities to expand client relationships and increase the firm's share of client spend. Support strategic client planning efforts and assist teams in executing growth-focused action plans. Work with lawyers and client teams to uncover opportunities for multi-practice and multinational engagements. Monitor sector developments, client activity, and market trends to identify opportunities aligned with client priorities. Track and report on opportunity pipelines, engagement activities, and sector performance metrics. Global Coordination & Collaboration Serve as a liaison between sector leadership, client teams, practice groups, and business professionals across the firm. Connect lawyers and client teams with the appropriate internal resources to support client pursuits and relationship development. Coordinate efforts among stakeholders to ensure opportunities are pursued efficiently and collaboratively. Support initiatives that enhance collaboration and strengthen engagement across the global sector community. Promote the sharing of client intelligence, relationship insights, and best practices across regions and practices. Strategic Client Support Partner with Relationship Partners and Client Account Teams to strengthen engagement with key clients. Assist in identifying client priorities, emerging business needs, and opportunities for broader firm involvement. Support client team meetings, opportunity reviews, and action planning processes. Help drive accountability and follow-through on strategic client initiatives. Encourage a client-centric approach that prioritizes relationship growth and long-term value creation. Requirements Academic Qualifications and Certifications: Bachelor's degree required. Advanced degree or relevant professional qualification preferred. Experience: 7+ years of experience in client development, client relationship management, strategic account management, sector management, or a related role within a law firm, professional services firm, or global corporate environment. Demonstrated success supporting revenue growth through strategic client engagement and relationship-building. Experience working with senior stakeholders across multiple geographies and business units. Experience supporting global clients, industry sectors, or strategic account programs is strongly preferred. Skills & Key Competencies: Strong client development and relationship management capabilities. Demonstrated commercial acumen and understanding of revenue growth strategies. Ability to identify and facilitate cross-selling and collaborative opportunities. Exceptional networking and stakeholder management skills. Ability to influence and connect individuals across a matrixed global organization. Strong project management and organizational skills. Excellent communication and facilitation abilities. Highly collaborative, proactive, and solutions-oriented approach. Benefits Remuneration and benefits package will reflect the successful candidates experience and competencies. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Location: United Kingdom; Poland The Head of Global Sectors leads the firm's industry sector strategy and is responsible for driving revenue growth, strengthening client relationships, and enhancing the firm's position within priority industries. Working closely with Sector Leaders, Relationship Partners, Practice Leaders, and Firm Leadership, this role develops and executes sector growth plans, identifies market opportunities, and helps clients access the full capabilities of the firm across jurisdictions and practices. As a highly client-facing leader, the Head of Global Sectors plays a key role in building relationships with strategic clients, pursuing new business opportunities, and advancing cross-border and cross-practice growth initiatives. This role also leads a team of Sector Managers and serves as a strategic advisor on industry trends, client priorities, and market opportunities. Responsibilities Lead the development and execution of the firm's global sector strategy and growth priorities. Drive revenue growth across priority industry sectors through strategic client development initiatives. Partner with Sector Leaders, Relationship Partners, and client teams to identify and advance significant opportunities. Develop sector-specific go-to-market strategies that align firm capabilities with client needs and market demand. Build and maintain relationships with senior client stakeholders and industry leaders. Promote collaboration across practices, regions, and jurisdictions to deliver integrated solutions to clients. Align sector strategies with the firm's strategic client and key account programs. Lead and develop a team of Sector Managers while fostering a culture of collaboration, accountability, and commercial excellence. Monitor sector performance, pipeline activity, and growth initiatives to ensure execution against objectives. Requirements Academic Qualifications and Certifications: Bachelor's degree required; advanced degree preferred. 10+ years of experience in client development, strategic account management, sector leadership, business development, or sales leadership within a law firm or professional services environment. Significant law firm experience is strongly preferred, with a demonstrated understanding of legal services, partner-driven business development, and complex client relationships. Proven success developing and executing growth strategies that result in measurable revenue growth. Experience engaging directly with senior client executives and leading strategic business development initiatives. Demonstrated ability to influence senior stakeholders and lead initiatives across a global, matrixed organization. Key Competencies: Strategic client development and revenue growth. Sector and go-to-market strategy development. Executive relationship management. Consultative selling and opportunity advancement. Leadership and team development. Cross-border and cross-practice collaboration. Commercial acumen and market insight. Strong communication and influencing skills. Personal Skills and Attributes: The successful candidate is a commercially minded client development leader who combines strong market knowledge, relationship-building skills, and strategic thinking to drive growth across the firm's priority sectors. They are recognized for their ability to connect clients with the firm's capabilities, convert opportunities into revenue, and position the firm for long-term success in key industries. Benefits Remuneration and benefits package will reflect the successful candidates experience and competencies. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Location: Toronto, Canada; United States The Global Clients & Markets Coordinator provides operational and client development support across the firm's Global Clients & Markets function. Working closely with sector leaders, client account teams, partners, and business professionals, this role helps facilitate strategic growth initiatives, support client relationship efforts, and advance business development opportunities across the firm's priority clients, sectors, and markets. This is not a marketing role. The position focuses on client development, opportunity management, relationship support, and cross-firm collaboration to help drive revenue growth and strengthen client engagement across the firm's global platform. Responsibilities Support the execution of global client, sector, and market growth initiatives. Coordinate activities related to strategic client accounts, industry sectors, and other client development programs. Track business development opportunities, client engagement activities, and pipeline progress. Assist with client and sector planning initiatives, including action tracking and follow-up. Prepare reports, dashboards, presentations, and leadership updates related to client and growth initiatives. Facilitate collaboration across practices, offices, and jurisdictions to support client opportunities and strategic priorities. Coordinate meetings, working groups, and stakeholder communications for client and sector teams. Maintain client and opportunity information within firm systems and support data accuracy and reporting. Assist in identifying and connecting internal resources and expertise to support client needs and business opportunities. Support special projects and strategic initiatives within the Global Clients & Markets team. Requirements Academic Qualifications and Certifications: Bachelor's degree preferred. 5+ years of experience in a law firm environment supporting client development, business development, key account programs, client relationship management, or related commercial functions. Experience working with partners, client teams, and senior stakeholders in a professional services environment. Strong organizational, project management, and coordination skills. Experience working with CRM, pipeline management, and reporting tools preferred. Key Competencies: Client development and business growth support. Project and stakeholder coordination. Opportunity and pipeline management. Relationship management. Strong organization and attention to detail. Excellent communication and follow-through. Commercial awareness and client-centric mindset. Ability to manage multiple priorities in a fast-paced global environment. Personal Skills and Attributes: The successful candidate is a highly organized, proactive professional who enjoys bringing people, information, and initiatives together to support business growth. They play an important role in helping the Global Clients & Markets team execute strategic priorities, strengthen client relationships, and create opportunities for revenue growth across the firm. Benefits Remuneration and benefits package will reflect the successful candidates experience and competencies within the salary range of $34 000 – 43 000 USD. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Location: United Kingdom; Poland The Global Clients & Markets Coordinator provides operational and client development support across the firm's Global Clients & Markets function. Working closely with sector leaders, client account teams, partners, and business professionals, this role helps facilitate strategic growth initiatives, support client relationship efforts, and advance business development opportunities across the firm's priority clients, sectors, and markets. This is not a marketing role. The position focuses on client development, opportunity management, relationship support, and cross-firm collaboration to help drive revenue growth and strengthen client engagement across the firm's global platform. Responsibilities Support the execution of global client, sector, and market growth initiatives. Coordinate activities related to strategic client accounts, industry sectors, and other client development programs. Track business development opportunities, client engagement activities, and pipeline progress. Assist with client and sector planning initiatives, including action tracking and follow-up. Prepare reports, dashboards, presentations, and leadership updates related to client and growth initiatives. Facilitate collaboration across practices, offices, and jurisdictions to support client opportunities and strategic priorities. Coordinate meetings, working groups, and stakeholder communications for client and sector teams. Maintain client and opportunity information within firm systems and support data accuracy and reporting. Assist in identifying and connecting internal resources and expertise to support client needs and business opportunities. Support special projects and strategic initiatives within the Global Clients & Markets team. Requirements Academic Qualifications and Certifications: Bachelor's degree preferred. 5+ years of experience in a law firm environment supporting client development, business development, key account programs, client relationship management, or related commercial functions. Experience working with partners, client teams, and senior stakeholders in a professional services environment. Strong organizational, project management, and coordination skills. Experience working with CRM, pipeline management, and reporting tools preferred. Key Competencies: Client development and business growth support. Project and stakeholder coordination. Opportunity and pipeline management. Relationship management. Strong organization and attention to detail. Excellent communication and follow-through. Commercial awareness and client-centric mindset. Ability to manage multiple priorities in a fast-paced global environment. Personal Skills and Attributes: The successful candidate is a highly organized, proactive professional who enjoys bringing people, information, and initiatives together to support business growth. They play an important role in helping the Global Clients & Markets team execute strategic priorities, strengthen client relationships, and create opportunities for revenue growth across the firm. Benefits Remuneration and benefits package will reflect the successful candidates experience and competencies. The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Location: Prague, Czechia At Dentons Europe Services in Prague, we embrace a culture of collaboration and continuous improvement. Our team of professionals is dedicated to collaborating seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more to support legal teams in managing large volumes of data, ensuring accuracy, and enhancing the overall legal process. Role The Remote Service Desk Technician provides first-line technical support to users across European offices from the Prague-based Remote Service Desk. The role delivers remote troubleshooting, incident management, and service request handling within agreed SLAs, working in close cooperation with Onsite Support and L2 Service Management teams. Responsibilities Provide first-line technical support, answering user queries relating to hardware and software problems. Log all IT incidents and service requests into the ticketing system. Resolve incidents and requests within agreed SLAs using remote diagnostic tools. Escalate complex issues to L2 Service Management with appropriate documentation and context. Hand over issues requiring physical intervention to Onsite Support teams. Cooperate with Onsite Support and L2 Service Management to ensure seamless user experience. Deliver excellent customer service ensuring users can continue to work with minimal disruption. Follow processes, policies, and best practices in all interactions. Document IT processes and procedures as required. Support workflow improvement and automation initiatives where appropriate. Requirements First-Line Support: Remote technical support for hardware, software, and Microsoft 365 services. Incident and Request Management: Logging, tracking, and resolution of IT incidents and service requests within SLA targets. Escalation and Handover: Timely escalation to L2 Service Management for complex issues and handover to Onsite Support for physical interventions. Cross-Team Cooperation: Close operational cooperation with Onsite Support and L2 Service Management to ensure seamless end-to-end service delivery. Process Compliance: Adherence to IT processes, policies, and best practices in all interactions. Benefits 25 days of vacation/year 3 sick days/year Meal lump-sum MultiSport card Multipass card Home Office allowance
Location: Warsaw, Poland Dentons Business Services EMEA is the operational backbone of Dentons, supporting the world's largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration. About the Opportunity The Key Clients Specialist is responsible for independently managing day-to-day revenue processes for assigned strategic and global clients, ensuring accurate, timely and consistent service delivery across Dentons offices and regions. The role acts as an operational point of contact for Partners, Finance teams and client representatives and manages standard to moderately complex activities across client onboarding, billing and e-billing, reporting, revenue monitoring and ongoing data maintenance. The Specialist resolves operational issues, contributes to process improvement and supports less experienced colleagues through knowledge sharing and practical guidance. The role provides opportunities to develop expertise in complex global client processes, stakeholder advisory, automation and process design and progress toward a Senior Key Clients Specialist position. Resposibilities Revenue operations: Manage day-to-day revenue processes for assigned clients, including onboarding, billing, e-billing, invoice review, reporting, data maintenance and revenue monitoring. Client ownership: Ensure activities are completed accurately and on time, following up on outstanding actions or information. Stakeholder communication: Work closely with Partners, Finance teams and other internal stakeholders on operational and financial matters. Client contact: Act as a day-to-day contact for client Finance, billing and Legal Operations teams, resolving routine queries and coordinating follow-up. Issue resolution: Investigate and resolve standard operational issues, escalating complex, high-risk or non-standard matters when needed. Reporting and analysis: Prepare and validate financial and operational reports, identify discrepancies and highlight relevant trends. Quality and compliance: Deliver accurate, timely and client-focused support in line with Firm policies, client requirements and financial controls. Process improvement and automation: Identify opportunities to simplify and improve processes using Excel, macros, AI and approved automation tools. Documentation and knowledge sharing: Maintain client-specific procedures and support Junior Specialists and Interns with process-related guidance. Projects and flexibility: Support client implementations, process changes, team initiatives and peak workload periods. Requirements Bachelor’s or Master’s degree in Finance, Accounting, Economics, Business Administration or a related field. 2 years of professional experience, including at least one year in a revenue, billing or financial operations role. Good understanding of revenue management, billing, e-billing and financial reporting processes. Ability to interpret financial data, identify discrepancies and understand their operational impact. Knowledge of client billing requirements, rates, pricing arrangements and financial controls. Familiarity with process improvement, automation and professional-services financial operations. Benefits Private medical healthcare provided by Medicover MultiSport card Benefit Cafeteria system Option to join a private insurance plan An additional day off for your birthday Tailored learning & development opportunities Hybrid work model with a modern office in Warsaw city center
Location: Warsaw, Poland MARKETING AND BUSINESS DEVELOPMENT SPECIALIST At Dentons Business Services EMEA, we are committed to excellence in supporting legal professionals with cutting-edge solutions. Our dynamic and diverse team collaborates seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more. We pride ourselves on fostering a culture of continuous improvement and adaptability. Dentons Business Services EMEA serves as the operational backbone of Dentons, supporting the world’s largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration. ABOUT THE ROLE This is an exciting role which is an integral part of the UK, Ireland & Middle East Region. The role will be focused on delivering strategic objectives in relation to campaigns, events, sponsorship management, directory submissions, thought leadership, client relationship management and client targeting. The role is a fixed term contract (15 months maternity cover) and operates in a hybrid working model (2 days/week required in the office). - As this role supports UK region please note that it requires operating within UK time-zone therefore working hours are from 10 am – 6 pm - This role operates in Hybrid working model requiring DBSE Warsaw office presence 1-2 times a week KEY RESPONSIBILITIES Profile Raising Prepare award entries, legal directory submissions, and explore profile-raising opportunities. Maintain and update website and social media content with the Communications team. Ensure all materials follow brand and visual identity guidelines. Winning Work Support the production of proposals (content creation, editing, team coordination, branding, and pricing compliance). Collaborate with the Senior BD Manager to develop high-quality proposal materials and ensure consistent messaging across platforms. Act as a proposal process ambassador and ensure proposals are logged and outcomes tracked. Conduct research on organisations, sectors, and individuals. Events and sponsorship management Assist in planning and executing client events (in-person and virtual). Draft invitations, manage logistics, and create targeted mailing lists. Leverage sponsorships for client engagement and manage post-event follow-ups, including ROI tracking Campaign Management Support the development and delivery of marketing campaigns. Draft and design marketing content for internal and external use. Work with the Digital Marketing team for online rollout, ensuring brand compliance and tracking ROI. REQUIRED SKILLS & QUALIFICATIONS Experience: o Working with legal and/or professional services environment o Broad Marketing and organisational experience o Experience managing the legal directories process preferable Education: Graduate calibre with demonstrable and/or professionally recognised marketing or communications qualification (such as CIM, etc.) Soft Skills: o Strong written and oral communication skills o Good attention to detail o Understands the need and has the ability to manage expectations o Willingness to take on additional responsibility and deputise for their line manager when required Technical Skills: o working knowledge of Word, PowerPoint and Excel Leadership: o Builds trust amongst fee earning teams and wider stakeholder community o Understands when to act and when to ask BENEFITS Private medical healthcare Multisport card Worksmile Cafeteria system Workation, up to 90 days a year A private insurance plan An additional day off for your birthday Volunteering days, up to 2 a year Hybrid work model with an office in Warsaw city center
Location: Warsaw, Poland Dentons Business Services EMEA (DBSE) is a strategically important business services center delivering critical capabilities across Finance, IT, HR/Talent, Marketing & BD, Risk, and Operations to Dentons offices across Europe and UKIME, as well as supporting global roles. The HR Payroll and Reporting Specialist is responsible for supporting HR administration and payroll-related processes throughout the employee life cycle, including employee data management, payroll input preparation and verification, benefits administration, employee queries, reporting and cooperation with external payroll and benefits vendors. The role helps ensure accurate, timely and compliant HR and payroll operations, while providing a high-quality employee service experience. The role also supports HR reporting, PPK administration, employee service processes and HR projects related to automation, self-service and continuous improvement of HR operations. About the role Manage HR administration throughout the employee lifecycle, including onboarding, offboarding, and employee changes. Maintain accurate and up-to-date employee data across HR systems, payroll files and documentation. Coordinate employment changes, transfers, contract extensions, and related system updates. Prepare, consolidate and verify payroll inputs, including salaries, absences, overtime and allowances. Coordinate payroll processes with HR, Finance, Accounting and the external payroll provider. Administer employee benefits, including medical care, life insurance, PPK and the Worksmile platform. Respond to employee and manager HR queries and provide day-to-day HR support. Prepare employment-related certificates, confirmations and other HR documentation. Prepare regular and ad hoc HR/payroll reports and support data analysis for HR and management. Support salary benchmarking, compensation reporting and annual compensation review processes. Support HR projects related to automation, digitalization, process improvements and changes in Polish labour law. Maintain HR process documentation, calendars, checklists and knowledge base materials. Requirements Higher education preferred in HR, payroll, finance, administration, law or related field. Minimum 4 years of experience in HR payroll, HR administration or HR operations. Solid knowledge of Polish labor law, payroll, working time, benefits and HR processes. Experience with payroll preparation/verification, employee data, HR reporting and HR/payroll systems. Very good MS Office skills, especially Excel. Fluent Polish and English. Strong attention to detail, organization, ownership and ability to meet deadlines. Excellent communication skills, proactive problem-solving approach and discretion with confidential data. Benefits Private medical healthcare provided by Medicover MultiSport card Benefit Cafeteria system Option to join a private insurance plan An additional day off for your birthday Tailored learning & development opportunities Hybrid work model with a modern office in Warsaw city center