B2C Sales Supervisor- US & European Markets

Location: Panama City, Panama Adrian Magnus is growing in the United States and Europe, and we’re looking for a results-driven B2C Sales Supervisor to lead that expansion. You will run a phone-based remote sales operation from start to finish. You’ll build and coach a team of sales executives, own the pipeline and KPIs, and turn activity into consistent, predictable revenue. What You’ll Do Lead remote, phone-based B2C sales to retailers, specialty stores, lounges, wholesalers and distributors across the US and Europe. Recruit, train, coach and supervise a team of remote sales executives, building a culture of discipline, accountability and high conversion. Define, track and enforce team KPIs, including call activity, conversion rates, pipeline value, sales per agent and forecast accuracy. Design and continuously improve the sales process, call scripts and objection-handling playbooks. Own the CRM: pipeline stages, data quality and reporting discipline. Deliver accurate sales forecasts and performance reports to leadership. Work closely with Operations and Logistics on order flow, inventory availability and invoicing to ensure reliable fulfillment. Requirements Proven remote / phone-based sales experience. This is the core of the role. 3+ years of hands-on, individual sales experience. 3+ years managing a sales team (required). You must have directly led a team of salespeople. Recent hands-on selling is a plus, but team leadership experience is mandatory. A track record of building teams and setting, tracking and enforcing sales KPIs. Strong CRM skills and a data-driven approach to managing performance. Fluent English , spoken and written.