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Location: Remote, United States At JetBrains, code is our passion. Since we started in 2000, we have strived to make the most effective developer tools on earth so developers can learn fast and make amazing things happen – with code. Customer Success Engineers (CSE) are technical points of contact for JetBrains customers. They work with the JetBrains product teams and customers to ensure that the products meet the needs of our enterprise users, helping our products retain their position as the best on the market. Many of our customers begin with a set of strategic projects that grow into sizable partnerships. We are looking for Customer Success Engineers to build great technical relationships with our customers and grow JetBrains' business with focus on Latin America (LATAM). We care deeply about our customers' success and the quality of our work. In addition to having a passion for working with others, the ideal candidate will be able to deepen our relationships with customers and serve as a technical advisor to them. In this role, you will: Work closely with JetBrains Account Executives. Help customers adopt JetBrains products and services to achieve desired business outcomes. This responsibility may include whiteboarding and assisting with the development of architecture or providing support for overcoming technical and cultural barriers to adoption. Manage the technical relationships for a portfolio of accounts, and partner with other members of the account team to define and implement the account strategies. Be the customers’ advocate within JetBrains, representing them to the Support and Product Engineering teams, as well as other groups. Recommend product enhancements based on your customer experiences and the feedback you receive. Help product teams present and evaluate new product ideas to the customers in your portfolio. Act as a trusted technical advisor to customers, staying up to date on the ever-evolving state of technology both within JetBrains and in the field at large. Work with Sales to facilitate account expansions by developing short-term and long-term account plans that meet customer needs. We will be happy to have you on our team if you have: Proven experience in technical consulting, technical customer success, or other customer-facing technical roles. Strong verbal and written communication skills in English and either Portuguese or Spanish . Extensive experience in software development, QA, IT, DevOps, ML, or any related IT field – the wider the variety of fields, the better. Hands-on knowledge of AI/LLMs in the field of software development. A passion for continually improving the customer experience. Exceptional presentation skills for demonstrating JetBrains products to customers. The ability to quickly identify and address technical and business challenges related to software development tooling. The ability to convey technical concepts to customers of all technical backgrounds. Comfort in a fast-paced and dynamic working environment. Experience working in or with large software development teams. A collaborative and team-focused mentality, with a willingness to take initiative. Self-direction and resourcefulness. The ability to travel approximately 25% of the time. #LI-HYBRID #LI-JP1 #LI-REMOTE This range reflects the employer’s good-faith estimate of the base salary it reasonably expects to pay for the position at the time of posting. Starting pay within the range will be determined based on job-related factors such as skills, qualifications, experience, and work location. This position may also be eligible for additional compensation, such as an annual bonus, commission, or other incentive compensation, subject to the terms of the applicable plan or program. The base salary range (per year) for this position in the posted work location(s) is $100,000 — $200,000 USD We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

About Upstart: At Upstart, the mission is to radically reduce the cost and complexity of borrowing for all Americans by leveraging creativity, experimentation, and advanced AI to reshape access to credit. The company partners with banks and credit unions to expand access to affordable credit through technology that uses over 3,000 signals to power smarter, fairer decisions for millions of customers. Upstart operates as a digital-first company with flexibility for employees to work remotely or from offices in Columbus, Austin, the Bay Area, or New York City. The Team: Upstart Bank is a technology-enabled bank combining innovative lending with disciplined balance sheet and risk management. The Treasury team manages the Bank's funding, liquidity, capital, investment portfolio, and interest rate risk across market conditions and economic cycles. Role and Responsibilities: - Own the Bank's asset and liability management (ALM) and interest rate risk measurement framework, including net interest income simulation, economic value of equity sensitivity, repricing gap analysis, and other measures to assess earnings and capital exposure across changing rate environments. - Lead implementation, configuration, and ongoing administration of the Bank's ALM platform, including data mapping and staging, source-to-model reconciliations, model controls, change management, vendor coordination, and issue resolution. - Develop, document, and regularly evaluate behavioral and market assumptions such as deposit betas and decay, loan prepayments and curtailments, repricing characteristics, funding rollover behavior, yield curves, and product optionality. - Perform sensitivity analysis, backtesting, and outcomes analysis. - Design and evaluate parallel and non-parallel rate shocks, ramps, curve twists, and business-plan scenarios. - Identify key drivers of risk, monitor limits and early warning indicators, and explain changes in the Bank's interest rate risk profile. - Recommend balance sheet, product pricing, funding, investment, and hedging actions to manage interest rate risk within approved appetite and limits. - Partner with business leaders to assess ALM implications of new products and balance sheet strategy changes. - Prepare ALM and interest rate risk reporting for the Asset and Liability Committee, executive management, the Board, Internal Audit, and regulators. - Support policy administration, model risk management, independent validation, examinations, audits, and continuous improvement of Treasury reporting. Minimum Qualifications: - Bachelor's degree in Finance, Accounting, Economics, Business, Mathematics, Statistics, or related field, or equivalent practical experience. - 10+ years of experience in bank treasury, asset and liability management, interest rate risk management, balance sheet management, or related discipline. - Experience in a commercial bank, community bank, or bank holding company applying ALM and interest rate risk concepts in a regulated environment. - Hands-on experience operating an ALM platform and producing net interest income and economic value sensitivity analyses under multiple rate and balance sheet scenarios. - Experience developing and governing model assumptions, reconciling source data to model inputs, analyzing model results, monitoring policy limits, and preparing ALM or IRR reporting for senior management or an Asset and Liability Committee. Preferred Qualifications: - Experience presenting ALM and interest rate risk analyses to senior committees, executive management, boards, auditors, and regulators. - Knowledge of bank regulatory guidance for interest rate risk and model risk management (OCC, Federal Reserve, FDIC). - Experience with fixed-rate consumer lending, retail and wholesale deposits, investment securities, derivatives, and balance sheet dynamics of a de novo or rapidly growing bank. - Advanced spreadsheet and financial modeling skills. - Proficiency with SQL or similar data tools. - Familiarity with ALM platforms such as Empyrean, QRM, BancWare, Moody's Analytics, or similar. - Experience supporting independent model validation, assumption backtesting, model change governance, hedging analysis, or funds transfer pricing. - CFA, FRM, or other relevant professional credentials are a plus. Position Location: - Remote within the United States. - Majority of work can be accomplished remotely with occasional in-person team onsite meetings once or twice per quarter. Compensation and Benefits: - Anticipated base salary range: $159,500 to $220,700 USD per year, depending on geographic location, skills, experience, and education. - Additional compensation includes target bonuses, equity compensation, and generous benefits packages including medical, dental, vision, and 401k. - Benefits include competitive compensation, retirement plans with company match, employee stock purchase plan (US only), comprehensive health coverage, health savings account contributions (US only), income protection benefits, paid time off and holidays, paid family and parental leave, family-centered benefits, employee assistance program, financial wellness resources, wellness and productivity allowances, team events, and onsite perks at offices. Equal Opportunity: - Upstart is committed to inclusive and fair hiring practices and provides reasonable accommodations during the hiring process upon request.

You will leverage SQL, Python, and modern analytical tools to help optimize business strategies, monitor performance, and turn complex data into actionable insights. Derive Insights & Support Strategy:

-Проектирование и разработка LLM-сервисов и API (REST/gRPC) для интеграции с внешними системами. -Создание и оптимизация RAG-пайплайнов и систем гибридного поиска для повышения качества и точности ответов.

Location: United States Workplace: remote Role Overview: The Content Curation Specialist is responsible for reviewing, validating, and curating written and audio content in line with established SOPs, checklists, and client guidelines. This role ensures accuracy, consistency, and timely processing across assigned queues while adhering to information security standards. Project Details Job Title: Hindi Content Specialist Working Hours:  PST  Duration: 12 Months. Salary/Compensation: $23/HR Location: USA (Remote) Key Responsibilities: Perform daily content curation for written publications and audio content using established SOPs, checklists, and client guidelines. Validate content and metadata for completeness, consistency, and basic accuracy; apply straightforward corrections when covered by guidelines. Identify and document content issues, defects, and bugs in internal tools using required templates and ticketing standards. Escalate unclear, high-impact, or out-of-policy issues to the Team Lead/SME with clear context and supporting evidence. Manage assigned queues to meet defined throughput expectations and turnaround times/SLA requirements. Follow information security, confidentiality, and secure work environment requirements (where applicable). Maintain high attention to detail while completing repetitive or high-volume tasks. Participate in team meetings, calibration sessions, and required training; incorporate feedback to improve accuracy and consistency. Required skills  & Qualifications: Native level or fully bilingual fluency (spoken and written) in the Hindi language with strong cultural awareness of the Indian market(s). Exceptional attention to detail and ability to follow step-by-step procedures and quality standards. Basic problem-solving skills (identify the issue, gather evidence, follow the escalation path). Strong time management and ability to consistently meet productivity and quality expectations. Comfortable working with multiple tools and web platforms; ability to learn new systems quickly. Proficiency with MS Office (Outlook, Word, Excel, PowerPoint) and web browsers. Comfortable working in a role that may involve exposure to content some may find sensitive or offensive.   #L1-CC1

Notion is looking for a Payroll Analyst to manage accurate and compliant United States payroll operations. Задачи: — Управление точными и соответствующими требованиям закона операциями по заработной плате в США. Требования: — Знание трудового законодательства США. — Опыт работы с Workday, Excel (включая сводные таблицы, формулы, VLOOKUP). — Знание процессов payroll compliance, payroll tax, reconciliation, journal entry. — Опыт работы с ADP, NetSuite, Fidelity и системами time-tracking. Условия: — Гибридный формат работы в Сан-Франциско, Калифорния. — Зарплата от $120,000 до $140,000 в год.

Location: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Caitlin, Senior Manager, Technical Support at Customer.io , and I'm looking for an Email Deliverability Specialist to join our deliverability program within Technical Support. You'll help customers reach the inbox by diagnosing sending issues, advising on best practices, and guiding senders through an email ecosystem that keeps changing. You'll be one of several deliverability experts on a team that shares knowledge across Technical Support, so your work reaches well beyond your own queue. You'll partner with Customer Success, Technical Support, and Engineering: taking customer calls, equipping CSMs for customer conversations, working through complex technical cases alongside Engineering, and turning what you see in tickets into documentation, training, and better processes. You'll thrive here if you think about the health of the whole program, enjoy improving how work gets done, and are equally comfortable digging into a detailed case and having a direct conversation with a customer about acceptable use. What we value Empathy and curiosity: You approach every customer with patience and a desire to dig deeper, especially when a conversation gets uncomfortable. Clarity: You explain complex technical concepts simply and help others do the same. Collaboration: You build strong partnerships across Support, Customer Success, and Engineering, and you treat customer outcomes as a shared goal. Thinking at scale: You look at how we do things today and see what could work better for the whole organization, then you help make it happen. Continuous learning: You stay ahead of evolving standards and see change as a chance to improve how we work. What you'll do Act as a trusted deliverability advisor to customers, handling complex cases through to full resolution and leading customer calls when a conversation needs it Audit sender setup and monitor reputation across IPs and domains, using authentication (SPF, DKIM, DMARC) and BIMI, DNS configuration, and provider tools like Google Postmaster Tools, Yahoo Sender Hub, and Microsoft SNDS to diagnose blocklists, spam traps, and engagement drops Work through highly technical issues with Engineering, taking ownership of the investigation first and sharing trends from customer cases with Product and Engineering Identify acceptable use policy violations and spam complaints, hold clear and direct conversations with customers about compliance, and keep up with evolving standards (Gmail and Yahoo sender requirements, CAN-SPAM, GDPR) Equip CSMs and Technical Support with the knowledge to handle deliverability conversations, through coaching, documentation, and training Improve processes, tools, and one-to-many resources, such as help content, Academy course and proactive customer guidance, so deliverability support scales across the organization What we're looking for 2-4 years of experience in email deliverability at a mid-size or large ESP, B2B SaaS company, or marketing automation platform, with exposure to deliverability at scale Deep understanding of email authentication (SPF, DKIM, DMARC, BIMI) and infrastructure (SMTP, MTAs, DNS), with the technical comfort to work through complex issues with Engineering Proficiency with provider data feeds (Google Postmaster Tools, Yahoo Sender Hub, Microsoft SNDS) and third-party deliverability monitoring tools like Everest, MXToolbox, or similar, and the analytical skill to turn bounce, engagement, and blocklist data into clear recommendations Working knowledge of email compliance and acceptable use standards, and comfort having direct conversations with customers who are sending outside of them Experience building or improving processes, documentation, or training that help a support or deliverability team scale Excellent written and verbal communication, including comfort leading customer calls and simplifying technical concepts for any audience Located in the United States or Canada Bonus: participation in deliverability communities (M3AAWG, ESPC, or similar) and experience partnering with Customer Success teams Compensation & Benefits We believe in transparency. Starting salary for this role is $102,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with a Recruiter 45-minute video call with the Hiring Manager 60 minute Case Study Review call with Cross-Functional Partners 30 minute video call with potential Team Member 30 minute final video call with Senior Leadership All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.

Location: Limassol, Cyprus About us We are an international financial group founded in 2016, regulated by CySEC and the Central Bank of Cyprus, combining a family-office approach with the infrastructure of a modern financial institution. The Group manages over €350M in assets and operates across Cyprus, the UAE, Switzerland, and the United States. We are expanding our Client Acquisition team and are looking for a Private Wealth Business Development Manager to engage with high-net-worth and ultra-high-net-worth individuals. This role offers a clear path into Relationship Management and long-term career growth within wealth management and private banking. What you will do Proactively identify, approach, and qualify potential clients among HNW/UHNW individuals, entrepreneurs, business owners, and family offices Conduct initial meetings and present our ecosystem, including wealth management, digital assets, and corporate solutions Understand client needs, investment objectives, and risk profiles, and pass qualified leads to Relationship Managers Develop and maintain long-term, trust-based client relationships throughout extended sales cycles Maintain accurate CRM records and closely collaborate with internal teams to ensure a smooth client journey and onboarding process Requirements 1.Client-Facing Experience Experience in Business Development, Sales, Relationship Management, Client Acquisition, or similar client-facing roles within financial services. Experience working with affluent or HNW client segments is advantageous; however, we also welcome commercially driven professionals from related financial services backgrounds. 2. Financial Literacy & Investment Knowledge Good understanding of financial markets and basic investment principles is desirable. A background in finance, economics, banking, or related fields will be considered a strong advantage. Ability to understand client investment goals and confidently discuss financial markets, investment solutions, and different investment approaches with prospective clients. 3. Languages Fluent Russian and English (written and spoken) 4. Soft Skills & Personal Attributes High emotional intelligence and client sensitivity Strong communication and interpersonal skills with the ability to build trust-based    relationships with high-net-worth clients Self-starter mindset with strong ownership and independence Results-oriented mindset with a well-organized approach Resilience and ability to operate effectively in long and complex sales cycles Strong ethical standards and compliance awareness 5. Eligibility Right to work in Cyprus or willingness to relocate to Cyprus. Nice to Have CySEC certification (or willingness to obtain it) Existing network of HNW/UHNW individuals, entrepreneurs, family offices, or private banking professionals is a strong advantage Exposure to digital assets or alternative investments Familiarity with CRM systems and structured sales processes Benefits Competitive base salary complemented by a performance-driven uncapped bonus scheme. Exposure to international private clients across Cyprus, the UAE, Switzerland, and the United States. Paid CySEC certification and support for professional development (e.g. CFA and other qualifications) Participation in client and industry events Flexible working model and team-oriented culture Clear career path: Client Acquisition → Relationship Manager → Senior RM International team of 100+ professionals across 11 countries with a strong collaborative culture Opportunity to build a long-term career in wealth management and private banking Access to experienced investment professionals and mentorship Fast-paced professional growth within a regulated international group

Location: Colombia; El Salvador; Guatemala; Honduras; Nicaragua; Bolivia, Plurinational State of We are seeking a sharp, empathetic, and detail-oriented Bilingual Employment Law Paralegal / Intake Specialist to support a growing U.S.-based employment law firm. In this dual-function role, you will be the first point of contact for potential clients who are often navigating difficult workplace situations, such as wrongful termination, discrimination, or wage disputes. You will be responsible for conducting thorough intake screening interviews, gathering critical case facts, qualifying leads, and supporting the attorney with essential pre-litigation paralegal drafting and document organization. If you have a solid background in U.S. plaintiff-side litigation, speak fluent English and Spanish, and possess an empathetic phone presence, we encourage you to apply! Key Responsibilities Intake & Screening Management: Answer inbound calls, web leads, and text inquiries from potential clients using the firm’s screening scripts. Case Fact Gathering: Collect detailed case information regarding employers, employment dates, termination reasons, pay issues, and protected class/activity indicators, documenting all data clearly in the CRM. Initial Case Qualification: Perform preliminary case evaluations (evaluating statute of limitations, employer size, at-will vs. contract status) and flag high-priority leads to the attorney on the same day. Client Onboarding & Scheduling: Send and track retainer agreements and intake forms via e-signature platforms, schedule consultations, and maintain the attorney’s calendar. Paralegal & Pre-Litigation Support: Organize client documents, build case chronologies, follow up with clients for additional records, and draft initial demand letters and administrative agency filings (EEOC, CRD, DLSE) using established templates. Requirements Experience: 1+ years of direct experience in a U.S. law firm as an Intake Specialist or Paralegal (preference for employment law, personal injury, or plaintiff-side litigation). Language & Communication: Exceptional bilingual fluency in English and Spanish with an American accent preference. Must possess a calm, compassionate, and professional phone presence. Written Skills: Strong written English capabilities; summaries and notes must be clear, complete, and structured enough for the attorney to evaluate without requiring follow-up calls. Software Proficiency: Hands-on experience with legal case management platforms (Clio, MyCase, Filevine, Lawmatics, or similar) and e-signature tools. Ethical Compliance: Clear understanding of confidentiality, HIPAA/PII protection, and attorney-client privilege. Work Setup & Terms Schedule: Full-Time (40 hours/week, Monday – Friday). Location: 100% Remote. Requirements: Noise-canceling headset, high-speed internet, and power/internet backup systems.

Location: United States An entrepreneurial, high-performing Senior Sales Executive is required to lead the US market expansion from the ground up ($0-to-1). This role is responsible for identifying, recruiting, onboarding, and growing a national network of independent B2B system integrators, VARs (Value-Added Resellers), and physical security installers. The position champions an innovative Edge AI video analytics solution designed to give independent integrators a high-margin, privacy-first alternative to forced cloud-subscription models. This is a flexible, performance-driven 1099 contract engagement with a highly competitive uncapped commission structure, designed to transition into a permanent full-time W2 executive position as the US channel expands. Key Responsibilities Identify, prospect, and sign net-new independent security integrators, VARs, and low-voltage contractors across target US regions. Develop and execute the US channel strategy, building dealer programs, margin structures, and onboarding workflows from scratch. Train partner sales teams, conduct live product and software demonstrations, and assist integrators in closing key end-user accounts. Perform site evaluations, review bill of materials (BOM), and work directly with integrators' technical teams to ensure seamless hardware/software deployment. Build and manage a pipeline of active channel partners, maintaining accurate forecasting and account health. Requirements 5+ years of experience recruiting and managing independent B2B dealer/integrator channels in the physical security, VMS, or CCTV surveillance industry. Deep understanding of IP video surveillance architecture, VMS platforms, ONVIF/RTSP protocols, and edge vs. cloud infrastructure. Ability to conduct live technical demos without relying on dedicated sales engineers. Demonstrated track record of building territories or introducing new security brands from scratch. Existing, active relationships with regional commercial security integrators and installers across the US. Ability to operate independently in a fast-paced, startup environment Benefits Initial 1099 Independent Contract (Retainer + Uncapped Commission) with a defined transition path to W2 based on channel milestones. Flexible, competitive compensation model structured as a Guaranteed Monthly Base Retainer + High Uncapped Commission % on all channel sales

Location: Mumbai, India We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land. We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions. Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency. With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way. The Role & Responsibilities The role will be responsible for taking technical ownership of key workstreams on EnerMech's Azure Databricks data platform, operating across the full platform stack: data modelling and pipeline development in Databricks, the underlying Azure infrastructure, and the CI/CD, DevOps and DataOps practices that keep the platform reliable, secure and scalable. Working for our Enterprise Business Systems (EBS) function in the Mumbai Shared Service Centre, the role holder operates with a high degree of autonomy, makes and documents architectural decisions, resolves complex platform issues, and is a technical point of contact for the global EBS Team, and business stakeholders. Key reponsibilities will include: Design, build, quality and reliable operation of assigned workstreams on the Azure Databricks data platform, from scoping through to production deployment. Integrity of the medallion data model (bronze/silver/gold) for assigned data domains, ensuring data is modelled, validated, documented and certified for downstream reporting and analytics. Build and optimise Delta tables and materialized views, with attention to performance at scale. Design and implement data quality frameworks (preferably DQX or equivalent), including quarantine/error handling and validation against data contracts. Define job-specific compute configurations appropriate to each workload, balancing performance and cost. Contribute to and troubleshoot Terraform-managed infrastructure (networking, storage, Key Vaults, Managed DevOps Pools, Dev Centers). Own and maintain Azure DevOps build and release pipelines, variable groups/libraries, and repository security, permissions and branch policies. Support environment-level Azure configuration, including subscription-level access, RBAC for user and pipeline (service principal) identities, and Terraform state backend management across multiple storage accounts and environments. Operate autonomously across a workstream, from scoping through to production deployment. Use AI-assisted tooling to support day-to-day development, validating outputs against authoritative sources (architecture decisions, technical leads, documentation) before acting on them. Communicate clearly with technical and non-technical stakeholders, including across time zones with colleagues in the UK, Americas, Middle East and Asia Pacific. The Requirements Essential Bachelor's degree in Computer Science, Engineering, Information Systems or a related discipline, or equivalent practical experience. Typically 6+ years in data engineering, including 3+ years hands-on with Azure Databricks in production. Demonstrated ownership of medallion architecture design and data modelling. Implemented data quality frameworks and data contracts in production. Implemented PII protection (masking, tokenisation or access tiering) across environments. Platform engineering experience: diagnosing infrastructure issues, not just consuming platform services. Track record of autonomous delivery, including direct stakeholder engagement. Databricks Certified Data Engineer Associate (minimum). Desirable Databricks Certified Data Engineer Professional. Microsoft AZ-400: Designing and Implementing Microsoft DevOps Solutions. Multi-environment Azure networking (VNet peering, DNS zone design, NAT Gateway). Migrating or standing up CI/CD pipelines, incl. introducing pipeline templates/standards. Governance and identity patterns (e.g. Entra ID, RBAC scoping). Applying regulatory frameworks (e.g. GDPR) to data platform design. Shared service centre or global delivery model experience, ideally in energy or industrial services.

Location: Australia The Role Intellect delivers a clinically governed mental health programme to enterprise clients in the mining and resources sector, supporting remote and fly-in fly-out workforces across Australia, with international expansion in progress. This is not a standard EAP. Cases begin with acute risk assessment on remote sites and run through structured treatment, fitness-for-work assessment and return-to-work clearance, in direct coordination with the client's chaplaincy, medical and people teams. The Care Account Manager is the clinical coordinator and case manager for high-risk employee cases, and the single owner of the journey from initial risk assessment through to reintegration and case closure. They hold clinical oversight of risk across the caseload, shape treatment planning with treating providers, co-develop the clinical protocols and SOPs the client operates to, and turn case activity into clinical insight the client can act on. The role is consultative, and includes delivery of counselling and psychotherapy where required. It is distinct from commercial account management, which is held separately. Flexible hours with availability for urgent escalations during client business hours. Responsibilities End-to-end case management and coordination Manage the full lifecycle of high-risk cases, from handover after the initial risk assessment through escalation, support, fitness-for-work assessment and case closure. Monitor incoming care requests, ensure appropriate response, and assign cases to approved clinicians with the right competency and registration. Ensure therapy sessions are scheduled, completed and documented within agreed SLAs, and coordinate with care navigators on booking. Review the open case list for stalled items and follow up with clinicians, network partners and client contacts to keep cases moving. Act as the third line of escalation for the helpline, after ranger and supervisor, for case clarifications and complex issues. Treatment planning and clinical support plan orchestration Liaise with client contacts and on-site teams for situational updates, and align an initial support plan with the treating clinician, including session volume and cadence. Work with treating providers on case formulation and treatment goals, oversee implementation of the support plan, and track employee progress. Manage support plan adjustments, including requesting and aligning additional sessions with the client where clinically indicated. Support provider re-matching where the therapeutic fit is not working. Apply cultural and contextual formulation, including for First Nations employees and isolated site-based workers. Clinical risk oversight and governance Review and sign off risk assessments, confirm risk tiering against the client's framework, and set review cadence and monitoring requirements. Make the clinical decisions the pathway requires: disputed risk ratings, medical evaluation pathways where an employee declines therapy, and session credit decisions. Ensure clinical documentation and risk assessments are completed and categorised to the client's framework and to internal SOPs. Co-develop and maintain the clinical protocols, risk frameworks and SOPs the client's on-site teams operate to, and keep them current as the programme expands. Hold clinical standards where operational or commercial pressure runs the other way. Fitness-for-work and reintegration Initiate and coordinate fitness-for-work assessments on completion of clinical support, liaising with doctors and clinical psychologists. Communicate assessment outcomes to the client's chaplaincy and people teams and align on next steps. Develop the reintegration plan in collaboration with client contacts, and maintain regular check-ins through reintegration, monitoring progress and flagging deterioration. Stakeholder relationships, clinical insights and reporting Act as the named clinical contact for the client's chaplaincy, medical and health and safety leads on individual cases, responding within the programme's operating window to queries that are frequently unscheduled and time-critical. Produce the case tracker and monthly clinical reporting, moving beyond utilisation to presenting issues, risk patterns, outcomes and service-level themes. Present clinical insight at client review meetings and translate it into recommendations the client's health and safety and people teams can act on. Design and deliver clinical training and framework guidance to client-side staff who are not clinicians, and support training of internal clinicians and rangers on client-specific protocols. Work closely with helpline operations, care excellence, clinicians and network partnerships, and feed service quality issues back to internal stakeholders. Requirements Registered clinical psychologist or qualified counsellor, with current registration in your jurisdiction. Master's degree in clinical psychology, counselling or a related field. Three to five years in clinical case management, ideally within EAP, corporate wellbeing or a high-acuity mental health setting. Proven experience managing complex, high-risk cases from assessment to closure, in a setting where you held the decision rather than advised on it. Experience of structured return-to-work, fitness-for-work or occupational mental health pathways. Experience contributing to clinical protocols, risk frameworks or SOPs, and working within strict guidelines. Demonstrated experience managing stakeholders in a corporate or large-organisation client-facing role. Based in Australia with the right to work. Perth or another AWST location strongly preferred; other states considered only where 07:00 to 19:00 AWST can be reliably worked. Exceptional written and verbal communication, with the ability to convey clinical concepts clearly to non-clinical stakeholders, and written English that stands up in client-facing clinical documentation. Desirable AHPRA registration. Understanding of fly-in fly-out and mining culture, and the pressures of remote, high-risk work environments. Familiarity with Australian psychosocial risk and work health and safety obligations. Experience of multi-stakeholder coordination across internal clinicians, external partners, HR and client contacts.

Location: Marousi, Greece Are you looking to start or further develop your career in networking and network security? EUROPEAN DYNAMICS is looking for a Junior Network Engineer to join our Network Team and contribute to the operation and support of enterprise network infrastructures for large-scale projects worldwide. The position offers hands-on exposure to enterprise networking and security technologies and the opportunity to develop experience across Cisco, HPE, Fortinet, F5, and other technologies while working alongside experienced network engineers. Key Responsibilities Support the day-to-day operation, monitoring, and troubleshooting of network infrastructure; Assist with routing, switching, firewall, VPN, and network security activities; Perform routine network administration, operational checks, and first-level troubleshooting; Assist senior team members with network changes, upgrades, migrations, and new deployments; Support the maintenance of network documentation, configurations, and operational procedures; Participate progressively in infrastructure projects and more advanced networking and security activities as experience develops. Requirements Must Have Qualifications Good understanding of IP networking and core networking concepts, including TCP/IP, subnetting, VLANs, routing, switching, and STP; Basic understanding of routing protocols such as OSPF and BGP; Basic understanding of firewalls, VPNs, and network security principles; Good analytical and troubleshooting skills; Strong interest in developing a career in networking and network security; Ability to learn, work effectively within a team, and gradually take on greater technical responsibility; Cisco CCNA or equivalent networking knowledge. Nice to Have Qualifications Previous professional, internship, or hands-on lab experience in networking or IT infrastructure; Exposure to Cisco, Fortinet, or other enterprise networking/security technologies; Fortinet certification or relevant security knowledge; Exposure to network monitoring and troubleshooting tools; Basic knowledge of cloud networking; Basic scripting or automation knowledge (e.g., Python, Ansible). Benefits We believe in rewarding talent and dedication. Here's what you can expect as part of our team: Competitive full-time salary; Private Health Coverage on the Company’s group program; Flexible Working Hours; Top-of-the-Line Tools; Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities; Career Growth: Work with some of the most innovative and exciting specialists in the industry; Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth. If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: ( JNE/10/26 ). You may also consider all our other open vacancies by visiting the career section of our website ( www.eurodyn.com ) and follow us on Twitter (@EURODYN_Careers) and LinkedIn. EUROPEAN DYNAMICS (ED) ( www.eurodyn.com ) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents. As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion. EUROPEAN DYNAMICS (ED) adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at www.eurodyn.com/privacy . By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.

Location: Mexico; Argentina; Colombia; Uruguay; Chile; Bolivia, Plurinational State of About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We are seeking a high-energy, results-driven Account Executive t. In this role, you will be the driving force behind revenue growth, managing the end-to-end sales cycle and turning prospects into long-term partners. This is an incredible opportunity for a professional with a proven track record of closing deals to take ownership of a remote territory and make a measurable impact on the team’s success. Key Responsibilities Manage the full sales cycle from initial discovery and product demonstration to negotiation and closing. Build and maintain a robust pipeline of qualified opportunities to ensure consistent quota attainment. Articulate the value proposition of our solutions effectively to key stakeholders and decision-makers. Collaborate with internal teams to ensure a seamless transition from the sales process to customer success. Maintain accurate records and forecasts within the CRM to provide visibility into sales activity. Requirements 3+ years of experience in a closing role (Account Executive or similar). Proven track record of meeting or exceeding sales targets and quotas. Strong negotiation skills and the ability to handle complex objections with ease. Exceptional communication and presentation skills, with a focus on consultative selling. Ability to work independently and manage time effectively in a fully remote environment. Previous experience selling SaaS or technical solutions. Familiarity with modern sales tech stacks and CRM platforms. Benefits 💰 Competitive salary 🌎 Fully remote role with flexible work environment 🎯 Performance-based incentives and bonuses 🤝 Collaborative, high-performance sales culture

Location: United States (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. ABOUT THE ROLE We are looking for product-focused systems engineers to work on Teleport Core Product. You will work on problems ranging from performance and scalability, security and networking, to integrations with external systems. You will work on the full product lifecycle from working with customers to understand their problems, writing RFDs for your proposed design, implementing, testing, and documenting. Teleport is an open core project, and most of the code you will write will be open source and written in Go. WHAT YOU'LL DO - Become an expert on scalability, performance, and reliability of Teleport in large deployments. - Design, develop, and ship outstanding, high-quality products. - Lead a distributed team of outstanding engineers. - Write most of the code in Go. - Closely collaborate with other teams at Teleport on matters related to scalability and performance. - Work directly with our customers to diagnose and remediate performance issues. - Grow your technical expertise. WHAT WE'RE LOOKING FOR - Willingness to work collaboratively with Teleport's engineers on coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/systems/challenge-1.md as part of the interview process. - Builder mentality and experience -- you love being hands-on and building zero-to-one products. - Extensive Go experience. - Extensive experience developing scalable, reliable, and performant distributed systems and platforms. - Strong team leadership. - Engineering management experience. - Linux systems engineering experience. - Knowledge of Identity Management, RBAC, ABAC, and zero-trust security models. - Intellectual curiosity and a willingness to master new technologies. - Transparency, honesty, and a no-ego mindset. - Significant contributions in Open Source is a big plus. HOW WE HIRE Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do. For this role, we use a take-home challenge that mirrors real work at Teleport — on your time, your way. You'll have support from the team throughout. 1. Zoom meeting with a Teleport recruiter. You’ll learn about the company, our products, compensation philosophy, interview process, and key requirements. 2. Zoom meeting with the Hiring Manager. The Hiring Manager will walk you through the coding challenge and answer your questions. 3. Coding challenge collaboration. The day after your meeting with the Hiring Manager, you join a Slack channel and complete a coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/systems/challenge-1.md using GitHub. The challenge usually takes about 2 weeks and ends with a Zoom meeting with the Hiring Manager and a member of the interview team to review your solution. 4. If your challenge solution meets our bar, you'll receive an offer to join Teleport. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a Strategic Account Manager, you will be responsible for driving the strategy, growth, and overall health of a book of 8–12 of Ramp’s largest and most strategic customers. You’ll own the long-term relationship and be accountable for maintaining and growing revenue, driving product adoption, and ensuring your customers achieve meaningful business outcomes on Ramp. You’ll build deep relationships across all levels of your customers’ organizations, from day-to-day operators to C-suite executives, and be skilled at managing complex stakeholder dynamics and product configurations. Internally, you’ll partner closely with senior leaders and cross-functional teams at Ramp to strengthen our B2B relationships, coordinate strategic initiatives, and feed structured insights into our product roadmap and internal processes. WHAT YOU’LL DO - Own a portfolio of 8–12 strategic Enterprise customers, with clear accountability for retention, expansion, and overall account health - Maintain and grow revenue and usage within your book of business by identifying, pitching, and executing on upsell and cross-sell opportunities - Build and execute detailed account and territory plans, including QBRs and executive reviews that highlight results, surface risks, and align on future growth - Lead frequent customer conversations (status calls, roadmap discussions, upsell conversations, and QBRs) to ensure customers are achieving strong outcomes with Ramp - Own end-to-end execution of renewals and expansions, from discovery and solution design through commercial negotiation and close - Serve as a Ramp product expert, proactively uncovering workflow gaps and recommending solutions that save customers time and money, while guiding them toward deeper platform adoption - Partner cross-functionally with Product, Design, Engineering, Sales, CSMs, and Solutions to coordinate customer initiatives and deliver tailored, enterprise-grade solutions - Provide structured feedback to product and leadership teams, translating customer needs and patterns into recommendations that shape Ramp’s Strategic and Enterprise roadmap - Navigate and align internal and external stakeholders, including C-suite executives, investors, partners, and cross-functional teams - Use data and analytics to inform your strategy, monitor account performance, and communicate impact and opportunities in a clear, grounded way WHAT YOU NEED - 9+ years of experience as a Account Manager or Account Executive - 3+ years managing strategic Enterprise accounts (2,500+ employees or Fortune 1000) with proven commercial ownership - Strong familiarity with Fintech, Payments, Finance/Accounting, or B2B SaaS products - Demonstrated success negotiating and closing complex six-figure renewals and upsells - Ability to understand and communicate complex product workflows, integrations, and technical configurations - High fluency in financial value drivers — able to articulate ROI, payback periods, process modernization, and cost savings - Deep sense of ownership with the ability to build processes, playbooks, and documentation from 0→1 as strategic customers push the limits of Ramp’s platform and require new, scalable solutions - Strong executive communication and storytelling skills with the ability to influence cross-functionally and at the C-suite - Consistent track record of hitting or exceeding revenue targets in fast-paced environments - Operates with urgency, grit, and ownership; thrives in environments with innovation, change, and ambiguity - Willingness to travel for customer on-sites, events, and internal team summits NICE TO HAVES - Experience in financial services sales or selling to finance teams (e.g., Office of the CFO, accounting, controllers, expense management). - Experience at a high-growth startup BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: United States Workplace: Remote WHO WE ARE Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond. Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it. We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career. If that kind of challenge gives you energy, we’d love to meet you. This role is 100% remote and open to US-based candidates at this time. YOUR IMPACT Help Scout is at a pivotal moment. We've laid the foundation of a strong, customer-loved product with a distinct brand and a mission-driven team. Now we're becoming an AI-driven organization with a new strategic narrative, a redefined ICP, and a go-to-market motion built to match. Our 2026 strategy is focused, ambitious, and rooted in clear outcomes, from pipeline and trials to customer expansion. As VP of People, you'll step into a company with a strong remote-first culture ready to scale its reach and influence. You'll shape how we grow and differentiate ourselves as an employer of choice and bring our values to life at every stage of the team member journey. This is a great opportunity to lead the people function at a company that believes in craft, autonomy, and building things that matter. You will help determine which of our People practices are scalable as they exist, and which need to change in order to scale effectively. This is a hands-on leadership role in a remote-first company. You should expect high accountability, meaningful autonomy, and the opportunity to build, test, and refine how people drive growth at Help Scout. ABOUT THE ROLE - You'll lead a team that owns all aspects of the employee lifecycle, from recruiting and onboarding to people and organizational development, as well as all programs including global compensation, organizational design, performance management, and employee retention and engagement. - You'll ensure we have a robust and scalable culture. Being a remote-first company comes with unique opportunities and challenges. You and your team lead the charge in maintaining a strong values-driven and accountable culture. You'll also own the systems that support remote work and collaboration. - You'll define how we measure the health of our people and our People programs, maintain that health, and regularly share progress at the leadership level and across the business. You'll use data to guide decisions, challenge assumptions, and adjust strategy when the signal changes. - You'll build our talent strategy and execute against it to ensure all our people programs and practices are aligned and effective, including a robust recruiting strategy and partnership to support hiring managers through the process. - You'll bring an AI lens to everything, including how the People team uses AI to move faster and sharpen how they work, and helping all team members better leverage AI to work more effectively. - You'll drive Help Scout's new strategic narrative forward through our people. Our business is nothing without our people. You’ll align our People programs to our business needs in a seamless and integrated way. - You'll establish clear planning, prioritization, and execution rhythms that provide clarity to your teams so they can operate at their best. ABOUT YOU - You've served as a people leader at a scaling B2B SaaS company in the $30M–$150M ARR range. - You've led organizations through a growth stage and you know what it takes to get people thinking differently about how to get work done in a changing environment. - You've had hands-on experience as an HRBP in your career. You deeply understand what it means to be a partner to the business. - You have a genuine point of view on how AI can advance organizations’ people practices – not just as a set of tools, but as a shift in how individuals and teams operate. You're excited to put that into practice. - You are creative in thinking about people and people strategies. You leveraging innovative approaches in leadership to ensure people can perform at their best and have a great experience. - You hold a high bar, elevate those around you, and communicate clearly and empathetically in a remote setting. - You like to ship, measure, adjust. You aren't afraid of the tension between performance goals and long-term vision. Who you’ll work with - Shawna Fisher https://www.linkedin.com/in/fishershawna/ – you’ll report to Shawna, our COO - Toby Gabriner https://www.linkedin.com/in/tobygabriner/ – our CEO - Great people team members like Heidi https://www.linkedin.com/in/heidieharris/, Julie https://www.linkedin.com/in/juliemenge/, and Allison https://www.linkedin.com/in/allison-forbes-9727a829/ COMPANY VALUES HAPPY TO HELP Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community. CRAFT OVER CONVENTION Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight. PROGRESS NOT PERFECTION Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better. OWN THE OUTCOME Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along. Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/. BENEFITS AND PERKS - Competitive salary and an internal, transparent salary formula based on market data - Flexible time off – you choose the holidays and vacations that make sense for you - 12 weeks of fully paid parental leave for all new parents, including adoption and foster care - A home office stipend to help you get set up and productive - A co-working stipend up to $300 a month if you choose to work out of your house - A yearly professional development stipend of $1,800 to help you grow in your craft - If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents. HIRING GUIDELINES: All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements. We do not sponsor visas. Teammates must already be authorized to work from their home country. We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do. To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them. A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team. On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process. Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.

Location: United States, San Diego, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Software Engineer, AI/ML Sony Interactive Entertainment (SIE) PlayStation; San Diego, CA Who we are The Direct to Consumer (D2C) Data Science organization comprises Data Science, Data Engineering and ML Engineering practices. D2C Data Science helps PlayStation grow and operate its digital business across commerce, subscriptions, payments, lifecycle experiences and player-facing services. We partner with product, engineering, finance, marketing and operations teams to turn experimentation, forecasting, AI and production-quality measurement into better player experiences. Role overview Within D2C Data Science, the D2C ML Engineering team is seeking a software engineer to help design, build, and support production AI platform capabilities that solve high-value business problems across the broader digital commerce ecosystem. This is not a model-training or predictive-platform ownership role; it is an engineering role focused on turning AI into dependable products, services, and automation. The ideal candidate is a strong software engineer with backend experience and practical hands-on applied AI experience. What you’ll be doing: Create services, workflows, and reusable components for LLM-powered solutions. Collaborate with stakeholders to understand use cases, identify if and how AI could be used, prototype solutions, measure outcomes, and help move proven capabilities into production. Develop scalable APIs, microservices, and event-driven workflows in Python or Java, with attention to reliability, resilience, security, cost efficiency, and clean integration with existing services. What we’re looking for: Bachelor's or Master’s degree in computer science, engineering or related with 2+ years of professional software engineering experience. Hands-on experience building AI or generative AI features that connect model APIs to business workflows, data, documents, or internal services. Strong software engineering skills in Python and/or Java, including API development, testing, debugging, asynchronous processing, and maintainable service design. Experience with AWS or equivalent cloud services Possesses exceptional communication skills, able to turn business requirements into technical tasks, collaborate across teams, and explain AI tradeoffs in clear, practical terms. Preferred Skills: Experience with AI orchestration patterns Experience supporting a production system Familiarity with Model Context Protocol Experience with text, image, document, audio, or video models, including multimodal embeddings, OCR/document understanding, or content moderation workflows. PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. We've thrilled gamers since 1994 when we launched the original PlayStation. Today, we're recognized as a global leader in interactive and digital entertainment. The PlayStation brand falls under Sony Interactive Entertainment, a wholly owned subsidiary of Sony Corporation. Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to race, color, religion, gender, pregnancy, national origin, ancestry, citizenship, age, legally protected physical or mental disability, covered veteran status, status in the U.S. uniformed services, sexual orientation, marital status, genetic information or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. We sincerely appreciate the time and effort you spent in contacting us and we thank you for your interest in PlayStation. At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $150,000 — $225,000 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.