Location: Anywhere in France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
🚀 THE CHALLENGE
- Alan is a leading European health insurer with over 1 million members across 4 countries (France, Belgium, Spain, Canada). At its core, Alan is a tech company that believes exceptional member experience is a competitive advantage: fast, empathetic, and reliable service at scale. As of Q1 2026, 40% of conversations are handled automatically.
- At the intersection of Care, Legal, Security, and Data Protection sits a set of topics that are as operationally complex as they are strategically critical: data breaches, GDPR rights requests, security incidents, legal complaints, regulatory reporting.
- We are looking for a Care Legal & Security Specialist to own these topics end-to-end: handling complex cases in close collaboration with Alan's Legal and DPO teams, building the processes and training that allow our ~300 Care agents to manage them with confidence, and identifying where AI and automation can reduce manual load. As Alan accelerates across four countries, what you build in France gets replicated in Spain, Belgium, and Canada: your work doesn't stay local.
- This is not a pure legal role, and it is not a pure ops role. You handle regulatory cases, improve the processes that prevent them from recurring, and scale what works across countries. You will be embedded within our Operational Excellence team, working in close collaboration with Care Ops and the Corporate Unit.
👨🚀 MISSIONS
1/ Operational run (60%)
- Handle complex security incidents, GDPR cases, and legal complaints escalated from Care agents, including CNIL notifications (drafted in close collaboration with Legal and DPO, within the 72-hour regulatory deadline), account takeover situations, Level 2 and Level 3 complaints, and incoming legal mail
- Manage interactions with external stakeholders (CNIL, Insurance Ombudsman, Signal Conso) with precision and within regulatory deadlines
- Own KPI monitoring and reporting for legal and security matters; organize yearly complaints reporting for Alan's Board; identify trends and escalate systemic issues to Product teams early
2/ Scalability: process, tools, and training (20%)
- Design and continuously improve workflows, escalation paths, macros, and help center content so Care agents can handle legal and security cases autonomously at L1 and L2
- Identify simplification and automation opportunities across legal and security operations, then collaborate with Care Ops and Product crews to deploy them, rather than solving each case manually
- Build and maintain training materials (case studies, Q&As, simulations), so Care Experts develop real judgment, not just process familiarity
- Ensure regulatory training completion across the team
3/ Globalization (20%)
- Translate processes, frameworks, and training materials built for France into resources that Care and Legal/Compliance teams in other countries can adopt
- Coordinate actively with counterparts in other countries to share learnings, align on best practices, and anticipate regulatory divergences
- Build shared resources so that when a new country goes live, the Care Legal & Security function isn't starting from scratch
To deliver on those missions, you will:
- Support Care Experts participating in the Legal & Security taskforce: build their judgment on complex and ambiguous cases, be the primary escalation reference for Care agents facing difficult legal or security situations
- Collaborate with the Corporate Unit Lead and Care Ops to shape the Care roadmap on legal and security topics; translate regulatory constraints into executable processes and surface operational insights that should inform policy or product decisions
⭐ YOU'LL EXCEL IN THIS ROLE IF YOU:
- Deliver reliably on high-stakes, deadline-driven cases with a real member-centric mindset
- Have at least 1-2 years of experience in one of the following: GDPR / privacy operations, legal complaints handling in a regulated sector, or compliance ops in fintech, insurtech, or health
- Communicate with precision and adapt to your audience, whether you're briefing a legal expert, aligning with a product team, or coaching a front-line agent. You get buy-in from agents and managers who didn't ask for a new process, and that's as important as designing the process itself
- Spot simplification opportunities and know how to turn them into projects: you identify what should be automated or redesigned, then drive the collaboration with Care Ops and Product to make it happen
- Are comfortable navigating regulatory frameworks (GDPR, complaint handling, CNIL) without being a lawyer; you know when to escalate and when to own it, and you're backed by Legal and DPO experts at Alan
- Are comfortable making judgment calls in ambiguous situations and moving forward without waiting for all the answers.
- Are fluent in French (C1+ written and spoken, essential for CNIL notifications, ombudsman responses, and legal correspondence) and proficient in English for internal Alan collaboration
No prior legal qualification is required but a background in law is a genuine plus. We are looking for operational rigor, strong communication, and the appetite to build something that scales.
For this opportunity, we are aiming to hire within the B-C level range.
🌍 HOW WE WORK
Location: You must be legally eligible to work from France.
Remote work: We offer remote work flexibility, but we value in-person collaboration.
🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
🤘A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
Задачи:
— Управление выполнением заказов от их выпуска до подтверждения отгрузки для клиентских заказов, замен, перемещений запасов и других потоков выполнения.
— Мониторинг точности заказов, своевременности обработки, отставаний, задержек и исключений при отгрузке.
— Координация восстановления и приоритизация работы в рамках установленных бизнес-правил.
— Управление результатами через партнеров 3PL, обеспечение выполнения ими обязательств.
— Взаимодействие с региональными менеджерами поставщиков по ожиданиям сервиса, обзорам производительности, рискам емкости и улучшениям операций.
— Поддержка четких путей эскалации и передачи между часовыми поясами, обеспечение непрерывности и восстановления при сбоях.
— Управление отчетностью по производительности выполнения, исключениям и корректирующим действиям; использование данных для приоритизации и измерения улучшений.
— Исследование несоответствий заказов, запасов и отгрузок в системах.
— Координация сверки запасов и решения проблем с интерфейсами, отсутствующими транзакциями, ошибками конфигурации и данными с соответствующими владельцами.
— Проверка изменений систем и процессов до и после внедрения.
— Поддержка процедур и контролей склада для обеспечения точного исполнения, прослеживаемости и надежной передачи.
— Выявление повторяющихся сбоев и ручной работы; устранение, автоматизация или упрощение через улучшения корневых причин.
— Независимое руководство инициативами по улучшению с реализацией и измерением результатов.
— Создание стандартных рабочих процессов, ресурсов самообслуживания и процессов управления исключениями для снижения индивидуального вмешательства.
— Обеспечение готовности к запуску продуктов, новых рынков и каналов, переходов склада или систем через тестирование потоков выполнения и устранение пробелов готовности.
— Проверка счетов поставщиков выполнения на соответствие контрактным ставкам, фактической деятельности и утвержденным расходам; разрешение расхождений и отслеживание кредитов до закрытия.
— Мониторинг расходов и стоимости за заказ, исследование отклонений и выявление возможностей экономии без ущерба для сервиса.
— Взаимодействие с менеджерами поставщиков и финансовым отделом для улучшения точности выставления счетов, отчетности по затратам и автоматизированных контролей для предотвращения повторяющихся ошибок.
Требования:
— Опыт 5+ лет в выполнении заказов, управлении заказами, складских операциях, логистике или цепочке поставок, либо эквивалентное образование и опыт.
— Практические знания ERP, систем управления заказами и складами, включая исследование транзакций и несоответствий запасов.
— Сильные аналитические навыки и умение управлять контролями через операционную отчетность.
— Способность самостоятельно управлять операционными рабочими процессами, решать исключения и реализовывать проекты по улучшению.
— Умение выявлять корневые причины и создавать повторяемые решения вместо постоянного ручного вмешательства.
— Способность влиять на внутренних заинтересованных лиц и внешних партнеров без прямых полномочий.
Преимущества:
— Опыт работы с Oracle или аналогичными ERP платформами.
— Опыт поддержки глобального аппаратного выполнения через каналы direct-to-consumer, розничные или B2B.
— Знание интеграций между ERP, системами управления заказами и 3PL складами.
— Опыт создания панелей мониторинга, автоматизированной отчетности или автоматизации рабочих процессов.
— Опыт поддержки запусков продуктов, переходов складов или изменений систем выполнения.
— Знание международной логистики и взаимодействия между выполнением, грузоперевозками и торговым комплаенсом.
Условия:
— Удаленная работа.
— Медицинская страховка.
— Гибкий отпуск.
— Пенсионные накопления.
— Современные программы планирования семьи.
Требования:
— Наличие высшего образования;
— Опыт работы на аналогичной позиции от 5 лет;
— Знание законодательства рынка ценных бумаг и валютного законодательства;
— Понимание риск-менеджмента;
— Опыт работы в банках, финансовых компаниях или трейдинге;
— Опыт работы с ценными бумагами, структурными продуктами и производными финансовыми инструментами (ПФИ);
— Навыки автоматизации и работы с данными: Excel (формулы, сводные таблицы), приветствуется базовое знание SQL, VBA, Python.
Обязанности:
— Сопровождение выпущенных структурных облигаций и сделок с ПФИ: отслеживание всех событий по сделкам, своевременная подготовка и оформление документов (подтверждения, уведомления и т.д.), контроль корректности расчетов;
— Взаимодействие с инфраструктурными участниками рынка (брокеры, депозитарии и др.);
— Обработка отчетов брокеров и передача необходимой информации другим подразделениям;
— Проведение сверок данных и позиций в системе сопровождения с внешними источниками;
— Ведение и ежедневное обновление справочных (static) данных в системе, контроль корректности их отображения;
— Расчет и контроль корректности расчетов, публикация значений индексов и портфелей индексов, а также сопутствующих документов и новостей;
— Участие в согласовании документации;
— Подготовка и направление риск-отчетов;
— Подготовка и сдача отчетности в Репозитарий;
— Сбор, анализ и предоставление аналитических данных;
— Участие в подготовке требований для автоматизации процессов и постановке задач.
Условия:
— Гибкий формат работы (4 дня в офисе и 1 день на удаленке);
— Рабочий день с 10:00 до 19:00 часов;
— Современный офис в центре Москвы;
— ДМС после прохождения испытательного срока.
ГибридМосква
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Location: Taguig, National Capital Region
Workplace: Hybrid
We are looking for a detail-oriented Investigation Specialist to support anti-fraud operations and case handling. In this role, you will manage incoming cases, perform client callouts, validate data, and conduct initial investigations to ensure accuracy and proper case routing. You will also collaborate with investigation and forensic teams to support evidence collection and analysis, playing a key role in maintaining the integrity of our fraud detection and prevention processes.
KEY RESPONSIBILITIES:
- Manages cases received thru Shared Mailbox and Hotline.
- Perform callouts according to the antifraud workflow.
- Review client information before and during calls using the Bank’s system and other resources provided by the department.
- Conduct Initial Investigation of Cases Triggered or received from other departments.
- Communicate with clients or related parties with the main goal to proof correctness of data.
- Check correctness of triggers and filter it to which department it should be sent to procced
- Ensure that all data were gathered for the following End to End investigation.
- Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc).
REQUIREMENTS AND EXPECTATIONS
- Bachelor’s Degree in Criminology or any related four year courses
- Law enforcement/Military background preferred
- At least 1-year experience in Investigation preferably in Financing, Banking and Security Industry prefered.
- Proficient in Microsoft Applications (Excel, Word, Powerpoint)
- Excellent written and verbal communications
Location: Philippines
About Salmon
Salmon is a fast-growing fintech company building the next-generation digital bank in the Philippines. We offer innovative credit and banking products, with a strong focus on customer experience. As we continue to grow, we are expanding our Customer Service team and looking for individuals who are passionate about helping people and eager to grow in a fast-moving environment.
What You’ll Do
• Provide customer support across multiple channels, including:
💬 live chat
📞 inbound phone calls
📧 email
• Assist customers with questions about loans, credit cards, transactions, and mobile app features.
• Handle concerns with empathy and accuracy, ensuring a helpful and respectful experience.
• Escalate complex issues to the appropriate teams when needed.
• Document all interactions in our CRM system according to company standards.
• Contribute ideas to improve tools, processes, and the overall customer journey.
What We’re Looking For
• Fluent in both Tagalog and English — written and spoken.
• Strong communication skills with a clear, customer-friendly tone.
• Bachelor’s degree in any field (completed).
• Comfortable using a computer, navigating websites, and learning new tools.
• A proactive, curious, and customer-first mindset.
• No prior work experience required — we will train you.
What We Offer
• Competitive salary with performance-based bonuses.
• Full training and support from day one.
• Opportunity to grow your career in a fast-paced fintech environment.
• A team that values initiative, empathy, and collaboration.
• Dynamic work culture with room to learn and contribute.
Location: Mandaluyong
Workplace: OnSite
What We Do
We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service.
We are united by our experiences of building leading financial services and tech companies in various parts of the world and by our desire to apply our experience and modern technology for the benefit of millions of Filipinos and beyond.
We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing easy access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together.
Primary Duties and Responsibilities:
- Perform collections callouts and emails according to the collections workflow using the bank’s collections system.
- Review client information before and during calls using the collections system and other resources provided by the department.
- Answer client questions and provide support in resolving complaints, concerns, and issues.
- Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensuring accurate documentation of all transaction information in the collections system.
- Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner.
- Ensure that all communication with the client is conducted in a professional and respectful manner.
- Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of kPTPs daily, Cash collected from the target (team KPI), % of kPTP out of all connects, Call-Quality (per methodology of QA)).
- Escalate qualifying cases to their Team Leader for resolution (special cases, calls unable to be handled in a certain amount of time, etc.).
- Prepare recommendations of accounts for endorsement to other Teams as an escalation measure (skip tracing, field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment.
- Initiate probing of clients by endorsing accounts for internet probing, skip tracing, or field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts.
- Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process.
- Recommend payment arrangements using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties.
- Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where the client has availed, in compliance with the collections process.
- May be assigned other tasks to support the Unit (temporary assignment to inbound calls, skip tracing verification, etc.)
Qualifications
- Should have excellent decision-making, negotiating, and communication skills.
- Must be willing to work on shifting schedule.
- Willing to work onsite 3x a week (Mandaluyong)
- Open for Fresh Graduates
-
Location: Mandaluyong
Workplace: Hybrid
What We Do
We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service.
We are united by our experiences of building leading financial services and tech companies in various parts of the world and by our desire to apply our experience and modern technology for the benefit of millions of Filipinos and beyond.
We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing easy access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together.
Primary Duties and Responsibilities:
- Perform collections callouts and emails according to the collections workflow using the bank’s collections system.
- Review client information before and during calls using the collections system and other resources provided by the department.
- Answer client questions and provide support in resolving complaints, concerns, and issues.
- Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensuring accurate documentation of all transaction information in the collections system.
- Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner.
- Ensure that all communication with the client is conducted in a professional and respectful manner.
- Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of kPTPs daily, Cash collected from the target (team KPI), % of kPTP out of all connects, Call-Quality (per methodology of QA)).
- Escalate qualifying cases to their Team Leader for resolution (special cases, calls unable to be handled in a certain amount of time, etc.).
- Prepare recommendations of accounts for endorsement to other Teams as an escalation measure (skip tracing, field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment.
- Initiate probing of clients by endorsing accounts for internet probing, skip tracing, or field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts.
- Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process.
- Recommend payment arrangements using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties.
- Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where the client has availed, in compliance with the collections process.
- May be assigned other tasks to support the Unit (temporary assignment to inbound calls, skip tracing verification, etc.)
Qualifications
- Should have excellent decision-making, negotiating, and communication skills.
- Must be willing to work on shifting schedule.
- Willing to work onsite 3x a week (Mandaluyong)
- Open for Fresh Graduates
-
Основные требования:
— 5–8 лет опыта работы в лабораторных условиях, глубокое понимание лабораторных и научно-исследовательских рабочих процессов
— Не менее 5 лет практического опыта работы с Revvity Signals ELN / Signals Notebook
— Обширный опыт настройки Signals ELN, включая шаблоны, рабочие процессы, системные настройки, роли и права доступа
— Способность преобразовывать научные и бизнес-требования в эффективные конфигурации ELN
— Опыт тесного сотрудничества с бизнес-аналитиками и научными пользователями
— Отличные навыки устранения неполадок, коммуникации и управления заинтересованными сторонами
Желательно:
— Практический опыт работы с Revvity Synergy
— Знакомство с API Signals, интеграциями или процессами миграции данных
Чем предстоит заниматься:
— Настраивать и адаптировать Revvity Signals ELN с учетом бизнес-требований и научных задач
— Тесно взаимодействовать с бизнес-аналитиками для понимания требований и их воплощения в конфигурации системы
— Настраивать шаблоны, рабочие процессы, системные параметры, роли пользователей, права доступа и другие компоненты приложения
— Содействовать внедрению и оптимизации существующих рабочих процессов НИОКР в рамках Signals ELN
— Устранять неполадки, связанные с настройкой, и оказывать поддержку пользователям по мере необходимости
— Оказывать помощь в тестировании и валидации новых или обновленных конфигураций
— Вести документацию по конфигурации и обеспечивать соответствие изменений установленным процессам и стандартам
— Взаимодействовать с заинтересованными сторонами из научной, бизнес- и ИТ-сферы на протяжении всего процесса настройки и внедрения
Условия:
— Конкурентоспособное вознаграждение
— Удаленная работа
— Гибкий график работы
— Команда с отличными техническими знаниями
— Проектная работа
— Полный день, гибкий график
УдалённоАстана
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Work as a member of the 24x7 ROC team on a rotating shift basis. Monitor problems and faults, collect diagnostic data, and escalate alerts related to Paysend’s infrastructure and payment services.
Location: EMEA; Romania; Hungary; Bulgaria; Portugal; Slovakia; Poland; Estonia; South Africa
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The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
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- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: While this position is posted in a specific region, all of Oyster’s positions are fully remote, and you can work from home. Forever. To create the best experience for our new hire, this role requires that you be based within UTC -1 to UTC +3
This is a one-year fixed-term contract that we anticipate ending in November 2027.
In this highly strategic and client-facing role, you’ll be the go-to expert for our customers, team members, and internal teams, shaping and optimizing our global benefits provisions across a diverse portfolio of international markets.
As a Senior Specialist, you operate with a high degree of autonomy and commercial acumen. You are the vital connector between our global benefits infrastructure, our internal teams, and our customers. You will balance strategic vendor management (maximizing coverage while minimizing costs) with deep internal and external enablement. You are an advisory benefits expert who loves translating complex provisions into accessible knowledge, hosting highly engaging AMAs, and leveraging modern AI tools to scale your impact on a worldwide scale.
Key Responsibilities
Strategic Vendor Management & Commercial Optimization
- Trend Monitoring: Actively monitor macro global benefits trends and multi-regional regulatory shifts to ensure our offerings remain competitive, compliant, and forward-thinking.
- Vendor Partnerships: Partner effectively with global, regional, and local benefits brokers and vendors, driving negotiations to maximize coverage provisions while aggressively minimizing costs.
- Governance & Performance: Source and implement new benefits vendors globally. Create robust vendor scorecards, establish tight feedback loops, and lead impactful Quarterly Business Reviews (QBRs) to ensure solid, high-performing partnerships.
Client-Facing Advisory & Escalation Support
- Complex Escalations: Resolve highly complex international benefits queries and escalations that cannot be handled asynchronously by first-line teams.
- Commercial Support: Join customer and team member calls, including pairing with the Sales team on high-value prospect calls, to confidently present, structure, and advise on our global benefits provisions.
- Cross-Functional Collaboration: Partner with Customer Support, Sales, Product, and Legal to problem-solve cross-border and country-specific benefits challenges with pragmatic, business-minded solutions.
Deep Enablement & Knowledge Management
- Self-Serve Architecture: Build, own, and maintain a robust global repository of guides, FAQs, and self-serve documentation detailing the intricacies of our international benefits portfolio.
- Internal Upskilling: Proactively train and upskill internal teams (Support, Sales, etc) to ensure they can confidently discuss multi-country benefits provisions with customers.
- Interactive Training: Lead high-impact webinars and host live AMA (Ask Me Anything) sessions focused on benefits education for both internal and external audiences worldwide.
Continuous Improvement & High Performance
- Workflow Optimization: Continuously audit and refine global benefits delivery workflows to reduce ticket response times and elevate overall service quality.
- AI & Automation Integration: Responsibly leverage AI and automation tools to streamline the generation, updating, and scaling of country-specific benefits documentation and processes (eg, renewals) across dozens of regions.
- Trend Analysis: Analyze recurring benefits ticket data to identify systemic friction points, proactively building preventative resources and product feedback loops.
Experience
- 6+ Years of Global Benefits Experience: Deep expertise in international benefits design, compliance, and vendor management with a strong track record of supporting both internal stakeholders and external corporate clients across multiple continents.
- True Cross-Country Expertise: Direct hands-on experience navigating nuanced benefits landscapes, statutory requirements, and local market norms across multiple global regions (e.g., AMER, EMEA, APAC, LATAM).
- Strong foundational knowledge of international fringe benefits tax (FBT) frameworks and how country-specific benefit choices impact employee and employer tax liabilities.
- Commercial & Solution-Oriented Mindset: Highly commercial in your ways of working; able to balance empathy for the end-user with rigorous cost management and business objectives.
- Exceptional Communication & Presentation Skills: A natural educator who can translate intricate, technical benefits terminology into clear, accessible advice—both in writing and when presenting live to clients or senior leaders.
- Stakeholder & Relationship Management: Proven success running QBRs, constructing vendor scorecards, and managing complex matrixed relationships across vendors, customers, and internal departments.
- Tech-Forward & AI-Literate: Digitally savvy with a strong curiosity for HR tech. Practical experience using AI tools to accelerate drafting, research, and data analysis is highly valued.
- Growth-Driven & Change-Ready: Thrives in a fast-paced, metrics-driven environment; comfortable navigating ambiguity and eager to move operations from reactive firefighting to proactive scaling.
- AI Implementation: Proven experience implementing AI tools or automated workflows specifically within a benefits, HR, or Ops function.
- Fast-Paced Environments: Background working in a fast-scaling startup or global tech environment.
- [BONUS] Additional Languages: Professional fluency in multiple languages is a strong plus.
- [BONUS] EOR Experience: Demonstrable experience working within or closely with an Employer of Record (EOR) model, navigating international benefits boundaries.
You'll also need
- A reliable home internet connection (or be able to get one)
- Fluent English language
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
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🔸Ищем самостоятельного SEO-специалиста, который сможет запускать сайты с нуля, находить рабочие SEO-связки и масштабировать их до FTD, депозитов и прибыли. 🔸Анализировать спрос, выдачу и конкурентов, находить перспективные бренды, ключи и GEO.
Location: Athens, Greece
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we’re building technology that makes life in local neighborhoods simpler. Wolt Market is our online grocery business, bringing customers a curated range of everyday essentials quickly and reliably.
The Category Team shapes the assortment, promotions and supplier collaboration behind that experience. As a Category Specialist, you will be the operational backbone of the team ensuring promotional plans, data, communication and follow-ups move accurately and on time.
What you’ll be doing
This is a hands-on coordination role at the centre of the Category Team. You will work closely with Category Managers, suppliers and internal stakeholders to keep commercial activities organised, accurately documented and delivered on schedule.
Day-to-day in this role you’ll:
Coordinate the collection, follow-up and communication of promotional plans with suppliers.
Maintain accurate trackers, files and timelines for promotions, campaigns and category initiatives.
Support Category Managers with administrative and executional tasks, including supplier and SKU-related processes.
Act as a key point of contact between suppliers, Category Managers and internal teams, ensuring clear and timely activation of Promo Plan.
Support post-campaign reporting and the preparation of materials used to evaluate promotions and commercial activities.
Use systems, reporting tools and AI-enabled tools to improve accuracy, visibility and day-to-day efficiency.
Our humble expectations
We are looking for a highly organised and proactive team player who enjoys working in a fast-moving e-commerce environment.
Experience in a coordination, commercial support, e-commerce or retail or FMCG role.
Strong organisational skills, attention to detail and the ability to manage multiple priorities and deadlines.
Clear and professional written and verbal communication skills in Greek and English.
Confidence working with Excel or Google Sheets, PowerPoint and everyday office tools.
Comfort using systems and reporting tools, with curiosity and willingness to adopt AI and automation tools.
A collaborative and hands-on approach, with the motivation to learn and grow in a commercial environment.
What’s in it for you
You’ll gain broad exposure to the commercial engine of a fast-growing online grocery business and work closely with Category Managers, suppliers and cross-functional teams. This role offers a strong foundation to build commercial, analytical and operational skills while helping shape more efficient ways of working through data, systems and AI.
Next steps
We review applications on a rolling basis. The recruitment process will include an initial conversation with Talent Acquisition, an interview with the hiring team and a practical assessment or working session relevant to the role. The Talent Acquisition team will guide you through the process and share the details at each stage.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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• Разрабатывать и реализовывать SEO-стратегии под Geo: LatAm, India, Bangladesh. • Драйвить кратный рост и буст целевого органического трафика (Organic Growth).
Мы быстро растем и расширяем команду, поэтому в поиске SMM Specialist’а, который будет развивать социальные сети студии, предлагать новые идеи и превращать их в работающий контент. - Опыт в SMM от 2 лет;
Location: Istanbul
Workplace: onsite
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 6,000 specialists.
In Türkiye we are not only represented as a global brand, but also as a local manufacturer. Our facility covers over 8,000 m² and produces millions of devices, representing a full range of Ajax products.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Location: Istanbul, DESBAS(Tuzla)
Responsibilities
Manage user accounts, access permissions, and roles in 1C and SAP systems.
Communicate closely with internal departments to assess, analyze, and map their specific software, module, and IT infrastructure requirements.
Set up, configure, and maintain hardware and operating systems, with a strong focus on macOS / MacBook environments and corporate software.
Maintain daily communication and collaboration with IT and operations teams in Ukraine to ensure aligned processes.
Provide L1/L2 technical support for office networking infrastructure, including Wi-Fi, LAN, router configurations, and internet connectivity troubleshooting.
Document IT processes, workflows, and service requests using Jira and Confluence.
Responsible for the maintenance, repair, and operational performance of all IT equipment (both Mac and PC), office network/server infrastructure, and IT software.
Oversee all IT hardware stock, track inventory levels, and manage equipment preparation and setup for employees.
Allocate effort flexibly between local operational tasks in Türkiye (~50%) and global IT tasks/projects (~50%).
Qualifications
2–3 years of experience in IT support, system administration, or helpdesk roles.
Hands-on experience with user administration in 1C ERP System (nice to have) and SAP (must) environments.
Strong proficiency in macOS hardware and software configurations.
Good knowledge of basic networking concepts (Wi-Fi, TCP/IP, DNS, LAN/WLAN troubleshooting).
Experience with Jira and Confluence for task tracking and documentation.
Fluency in English (written and spoken) for daily communication with teams in Ukraine and global stakeholders.
Excellent cross-departmental communication, analytical thinking, and problem-solving skills.
Ajax Systems is a big team of professionals and open-minded people who share ambitious goals.
Join in!
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Основная задача - находить, тестировать и масштабировать SEO-связки, которые приводят не только органический трафик, но и FTD, депозиты и прибыль. • практический опыт в SEO и умение самостоятельно запускать и развивать сайты;
Act as the subject matter expert (SME) for Datadog Security products across a targeted account patch. Collaborate closely with Enterprise AEs to support net new logo acquisition and expansion in strategic accounts.
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