Вакансии

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. PROOF OF WORK   THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. The Agent Systems team is a 0→1 engineering group building internal AI-powered agents that interact directly with company systems. The mandate is to dramatically increase internal speed of execution through automation, intelligent inference, and workflow orchestration. This team operates at the intersection of AI, backend systems, and applied product engineering. The work is pragmatic and fast-moving — prototypes are expected, but the bar for production reliability remains high. Engineers on this team move fluidly between experimentation and shipping, building systems that reason over user interactions and take meaningful action across internal tools. You’ll work closely with cross-functional partners across product, infrastructure, and internal operations to deploy agent-driven capabilities that compound leverage across the organization.   THE OPPORTUNITY - Build and ship AI-powered agent systems that automate internal workflows and decision paths - Design and implement inference pipelines that reason over user interactions across internal systems - Prototype quickly to validate agent behaviors, then productionize what proves valuable - Architect backend services that integrate with multiple internal APIs and data sources - Define patterns for safe, observable, and controllable agent execution - Collaborate cross-functionally to identify high-leverage automation opportunities - Improve system speed, reliability, and signal quality as usage scales - Contribute to foundational design decisions for a 0→1 agent platform   SKILLS YOU SHOULD HODL - 5+ years of experience building and shipping production software systems - Strong backend engineering fundamentals (APIs, distributed systems, data modeling, reliability) - Experience building fullstack systems, with comfort working across backend and occasional frontend surfaces - Hands-on experience working with AI/ML systems, LLMs, or inference pipelines in production - Ability to prototype rapidly while maintaining a clear path to production-grade architecture - Strong systems thinking — able to reason about orchestration, failure modes, and observability - Comfort operating in ambiguous, 0→1 environments with high ownership   NICE TO HAVES - Experience building or operating agent-based systems or autonomous workflows - Familiarity with prompt engineering, evaluation frameworks, or model performance tuning - Experience integrating with internal enterprise systems (CRM, support tools, analytics platforms, etc.) - Background in building developer platforms or internal tooling - Experience designing guardrails, sandboxing, or safety layers for AI systems Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. PROOF OF WORK   THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. The Agent Systems team is a 0→1 engineering group building internal AI-powered agents that interact directly with company systems. The mandate is to dramatically increase internal speed of execution through automation, intelligent inference, and workflow orchestration. This team operates at the intersection of AI, backend systems, and applied product engineering. The work is pragmatic and fast-moving — prototypes are expected, but the bar for production reliability remains high. Engineers on this team move fluidly between experimentation and shipping, building systems that reason over user interactions and take meaningful action across internal tools. You’ll work closely with cross-functional partners across product, infrastructure, and internal operations to deploy agent-driven capabilities that compound leverage across the organization.   THE OPPORTUNITY - Build and ship AI-powered agent systems that automate internal workflows and decision paths - Design and implement inference pipelines that reason over user interactions across internal systems - Prototype quickly to validate agent behaviors, then productionize what proves valuable - Architect backend services that integrate with multiple internal APIs and data sources - Define patterns for safe, observable, and controllable agent execution - Collaborate cross-functionally to identify high-leverage automation opportunities - Improve system speed, reliability, and signal quality as usage scales - Contribute to foundational design decisions for a 0→1 agent platform   SKILLS YOU SHOULD HODL - 5+ years of experience building and shipping production software systems - Strong backend engineering fundamentals (APIs, distributed systems, data modeling, reliability) - Experience building fullstack systems, with comfort working across backend and occasional frontend surfaces - Hands-on experience working with AI/ML systems, LLMs, or inference pipelines in production - Ability to prototype rapidly while maintaining a clear path to production-grade architecture - Strong systems thinking — able to reason about orchestration, failure modes, and observability - Comfort operating in ambiguous, 0→1 environments with high ownership   NICE TO HAVES - Experience building or operating agent-based systems or autonomous workflows - Familiarity with prompt engineering, evaluation frameworks, or model performance tuning - Experience integrating with internal enterprise systems (CRM, support tools, analytics platforms, etc.) - Background in building developer platforms or internal tooling - Experience designing guardrails, sandboxing, or safety layers for AI systems       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Задачи: — Разрабатывать и поддерживать backend-сервисы на Python (FastAPI, asyncio) — Развивать логику диалогового агента: сценарии и состояния звонка, извлечение данных из реплик, работу с LLM — Писать интеграции с МИС и CRM клиник (расписание врачей, запись пациентов) и с внешними API — Проектировать REST API для веб-интерфейса операторов и админки клиник — Работать с фоновыми задачами и очередями (Celery / TaskIQ, RabbitMQ, Redis) — Проектировать схемы данных и оптимизировать запросы в PostgreSQL — Разбирать логи звонков, находить и исправлять ошибки в поведении агента — Участвовать в код-ревью, покрывать код тестами, улучшать кодовую базу — Деплоить и сопровождать сервисы в Docker на Ubuntu Требования: — Коммерческий опыт разработки на Python от 1 до 3 лет — Опыт разработки на FastAPI и уверенное понимание async/await в Python — Pydantic (v2): валидация данных, схемы запросов и ответов, настройки — PostgreSQL: уверенный SQL, индексы, оптимизация запросов — Опыт с SQLAlchemy — Alembic: написание и сопровождение миграций — Celery: фоновые и отложенные задачи, ретраи, периодические задачи — RabbitMQ: понимание очередей, exchange и routing, гарантий доставки — Redis: кэширование, брокер/бэкенд для задач, TTL, базовые структуры данных — Docker и Docker Compose: умение собрать образ, поднять окружение из нескольких сервисов и разобраться, почему оно не стартует — Git и pull request-флоу (GitHub) — Linux (Ubuntu) на уровне повседневных задач: логи, процессы, сеть — Умение читать чужой код, задавать вопросы и доводить задачи до прода Будет плюсом: — Опыт интеграции с LLM API (OpenAI-совместимые API, vLLM), промпт-инжиниринг, structured output — Знакомство с LangGraph, LangChain или другими фреймворками для агентов — Опыт с real-time системами: WebSocket, стриминг, работа с аудио — Знакомство с IP-телефонией (SIP, Asterisk, LiveKit) или с медиапайплайнами (Pipecat) — Опыт интеграций с медицинскими информационными системами — Тесты на pytest как привычная часть работы Условия: — Зарплата 80 000–120 000 ₽ на руки, конкретная сумма — по итогам собеседования — Удалённая работа — Оформление по ТК или как самозанятый — Короткий путь от задачи до прода, без месяцев согласований — Прямое влияние на технические решения: открытость к предложениям по стеку и архитектуре

Задачи: — Проектировать и разрабатывать AI-агентов: реализовывать сценарии, оркестрацию, tool calling и интеграции с внутренними сервисами — Превращать прототипы и модели Data Science в надёжные промышленные решения: упаковывать, встраивать в сервисы и пайплайны, версионировать и сопровождать — Разрабатывать на Python сервисы, библиотеки и пайплайны, писать автотесты и участвовать в код-ревью — Проектировать, строить и сопровождать витрины данных для ML-моделей и агентов — Обрабатывать большие объёмы данных с помощью SQL, Hadoop и Spark, оптимизировать запросы и вычислительные задачи — Обеспечивать качество и наблюдаемость решений: логирование, мониторинг, обработку ошибок и контроль качества данных Требования: — Опыт промышленной разработки на Python от 2 лет — Умение писать поддерживаемый код: типизация, тестирование, обработка ошибок, логирование и работа с зависимостями — Уверенное владение SQL: сложные запросы, оконные функции, оптимизация и работа с большими наборами данных — Опыт построения и сопровождения ETL/ELT-пайплайнов и витрин данных — Опыт вывода сервисов, моделей или data-продуктов в промышленную эксплуатацию — Понимание принципов работы AI-агентов: оркестрация, tool calling, управление состоянием и интеграция с API — Понимание жизненного цикла ML-модели — от артефакта и данных до инференса, мониторинга и обновления Будут плюсом: — опыт с LangGraph, LangChain, LlamaIndex или собственными оркестраторами — LLM, RAG и векторные хранилища — оркестрация в Airflow — Kafka и событийные архитектуры — Docker, CI/CD и Kubernetes — Hadoop и Spark — внедрение ML/LLM-сервисов во внутреннем контуре — опыт в банковском домене или продуктах для юридических лиц

Location: Remote - Canada What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: AI agents at Honeycomb investigate, reason, and act on real observability data. They live in Canvas: the agentic workspace where engineers go to understand their systems. The Agentic Intelligence team has shipped Canvas, the Honeycomb MCP server, and the Canvas Agent and Canvas Skills surfaces. What we're looking for today is someone who brings deep agent expertise and uses it to expand what the team can build: new agents, new surface area in Canvas, memory, spatial awareness, improved performance on our Bedrock loop. Honeycomb's data store is fast and accepts high cardinality data; that's what makes agents built on top of it different from anything built on a conventional observability backend. This role is about taking advantage of that building agents that can do things no other observability product can do because the underlying data makes it possible. Some of this work will start as a prototype. The expectation is that the code makes it through the full arc, from the rough first version through to something that holds up in production. What you'll do Design and deliver production-grade agents. Build agents that investigate, reason, and act on live observability data inside Canvas. These agents must be trustworthy to engineers in high pressure situations, including mid-incident. Take one from rough first version to something that holds up under production traffic. Own the agent work; support the whole product. Scope, build, ship, and maintain the agents including the evals that tell you whether they got better or are just different. This role is agent-focused and also includes some fullstack development. Build agents only Honeycomb can build. Use a data store that returns high-cardinality queries in seconds to reason over signal a conventional backend can't serve at this fidelity correlating across services, drilling into a single trace, comparing before and after a deploy. Extend the surface, and decide what's next. Ship new capability into Canvas, the MCP server, and Canvas Skills memory, spatial awareness, a faster Bedrock loop and make the case for what comes after with working code. Distinguish hype from signal in a field with plenty of both. Define what "good" means for agents here. Set the bar: measurable against real evals, maintainable, and honest about their limits. Example projects Multiple agents collaborating on one shared Canvas investigation each claiming a hypothesis, publishing findings, and narrowing the search space for the others so it resolves faster (blog). Auto-investigation the moment an SLO burn alert fires the agent forms hypotheses and prepares visualizations before a human looks, cutting mean-time-to-insight for on-call (o11ycon 2026). Skills that encode a team's domain expertise e.g. Kubernetes thresholds so agents and human colleagues can lean on them (o11ycon 2026). What you'll bring: AI and agent engineering experience. You've shipped LLM-based systems people relied on in production not demos, not fine-tuned models in a research context. You know where agent systems break and how to design around it. End-to-end ownership. On a small team there's no handoff queue. You can take something from rough prototype to production-grade without needing someone behind you to do the durable engineering. Current judgment, not just past experience. You have informed opinions about what's shifted in agent design in the last six to twelve months that would change how you'd build today. Agent architecture depth. You understand how a fast, high-cardinality data store changes what an agent can reason about, and how to design for that. Product judgment. You can look at what the agent layer does today and see what it should do next and make that case with a prototype, not a deck. Even better Observability or developer-tools background. Engineers are your users; you'll ramp faster with fluency in that world, and the work is better. Familiarity with eval frameworks, agent tooling, RAG, and prompt engineering. Base Salary based on level of experience $250,000 — $280,000 CAD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Требования: — Уверенная прикладная статистика и дизайн экспериментов — Понимание LLM-систем — Желание глубоко разбираться в оценке агентов — Свободный английский язык (Fluent English) Компания Dwelly занимается диджитализацией и оптимизацией аренды квартир в Великобритании. Формат работы: удалённо (вне России и Беларуси). Размер команды: 40 человек. Инвестиции: венчурные (VC-backed). Контакт для отклика: @eugenekozlov в Telegram (при отклике указывать, что вы из @dev_connectablejobs).

Задачи: — Определять приоритеты развития платформы с учётом задач клиентов, продуктовых метрик и целей бизнеса. — Общаться с пользователями и заказчиками, в том числе на английском. — Разбираться, как они используют продукт, где сталкиваются с трудностями и за какие возможности готовы платить. — Улучшать интерфейс и возможности платформы, чтобы клиентам было проще создавать, настраивать и использовать AI-агентов. — Самостоятельно собирать работающие прототипы с помощью AI-инструментов. — Проверять идеи на конкретных сценариях и передавать инженерам решения для дальнейшей разработки. — Вместе с командой определять, как измерить результат изменений, оценивать бизнес-эффект после релиза и на этой основе принимать следующие решения. — Разбираться в архитектуре AI-агентов и возможностях используемых технологий. — Вместе с инженерами оценивать, как технические решения влияют на качество, скорость работы и стоимость продукта. — Изучать конкурентов, пробовать новые продукты и инструменты, находить полезные для клиентов идеи и проверять собственные. — Доводить продуктовые решения до релиза вместе с разработчиками и следить за тем, как ими пользуются после запуска. Требования: — Опыт развития технологического продукта на уровне Senior Product Manager в Т-Банке, Яндексе, Авито, Точке или сопоставимых продуктовых компаниях. — Умение показывать личный вклад в решения и их влияние на метрики и бизнес. — Практический опыт создания или внедрения AI-агентов. — Понимание архитектуры, технического стека и ограничений AI-агентов. — Умение подробно объяснить устройство AI-продукта, выбор технологий и решённые проблемы. — Регулярное использование AI-инструментов в работе. — Умение самостоятельно собирать работающий прототип, проверять его и готовить к передаче разработчикам. — Опыт работы с продуктовыми и коммерческими метриками: выбор показателей, проверка гипотез и оценка результата. — Способность быстро принимать решения при неполных данных, выбирать разумный объём первой версии и проверять её на практике. — Внимание к пользовательскому опыту и способность упрощать сложные сценарии. — Свободный английский для общения с международными клиентами, проведения интервью и обсуждения продукта. Плюсы: — Опыт голосовых AI-агентов, речевых технологий или B2B-платформ. — Опыт развития продукта для международного рынка. — Инженерный опыт и собственные работающие продукты, которые можно показать. — Опыт работы в продуктовых командах с быстрым выводом изменений к пользователям и оценкой влияния на бизнес. Условия: — Офисная позиция в Москве с возможностью гибридного графика. — Компенсация на уровне рынка и выше + опцион, условия обсуждаются индивидуально. Компания Bitmanager.ai — AI-стартап, создающий платформу для разработки и запуска голосовых AI-агентов, автоматизирующих клиентские коммуникации. Платформа позволяет быстро адаптировать агентов под процессы клиента с учётом безопасности, производительности и масштабирования. Роль предполагает полную ответственность за продукт и прямую работу с фаундером без менеджерских прослоек.

MEDvidi, a US-based mental healthcare platform, is seeking an AI Product Analyst to focus on Voice AI Agents that engage with patients and automate key parts of their care journey. The role involves analyzing AI behavior in production, identifying failure patterns such as hallucinations and inconsistencies, and assessing AI quality and reliability through examination of call transcripts, conversation logs, and operational data. Responsibilities include developing monitoring frameworks and dashboards to track AI performance, detecting anomalies and shifts in quality, and measuring the impact of AI on patient experience and business outcomes. Collaboration with Product, Engineering, QA, and Operations teams is essential. Candidates should have over three years of experience in Product, Data, or Operational Analytics, proficiency in SQL and Python for handling large text datasets, familiarity with ML pipelines or AI products, and an understanding of LLM limitations and AI failure modes. Experience in building monitoring systems and strong communication skills to translate insights into product decisions are required. Fluency in Russian and English (B2+) and availability during CET-overlapping hours are necessary. Preferred qualifications include experience with conversational AI, evaluating LLM outputs, and knowledge of AI quality metrics. The position offers remote work, involvement with impactful AI healthcare products, and benefits such as health insurance and paid leave.

Location: Metn, Lebanon About the Toters Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience. Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers’ lives easier while continuously improving internal systems to deliver faster and at the best cost. If you’re excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we’d love to hear from you. About the Role We are looking for a Senior AI Backend Engineer to join Toters and help us build and scale the next generation of AI-powered products and engineering systems . This role sits at the intersection of Backend Engineering, AI Engineering, Platform Engineering, and Developer Enablement . We are looking for someone who not only builds AI-powered systems, but also understands how AI is adopted across an engineering organization and can help teams use AI effectively in their day-to-day development and product delivery. The ideal profile is similar to an Forward Deployed Engineer (FDE) : highly hands-on, comfortable working across different technical areas, able to understand ambiguous problems quickly, and capable of turning emerging AI capabilities into practical solutions. You will help define what good looks like for AI engineering at Toters , build reusable foundations, and enable engineering teams to adopt AI tools, agents, and AI-powered development practices. What You’ll Do Design and build backend systems and services powered by AI , integrating AI capabilities into production-grade products and internal platforms. Own and contribute to the AI engineering lifecycle , from experimentation and prototyping through deployment, observability, evaluation, and continuous improvement. Build and evolve AI-enabled developer and engineering platforms that improve productivity and accelerate software delivery. Lead the adoption of AI tools and workflows across engineering , helping teams identify high-value use cases and turn them into scalable solutions. Establish engineering standards and best practices around AI-powered development, agents, evaluation, observability, reliability, and productionization . Explore and implement emerging agentic engineering patterns , including agent-to-agent protocols, agent SDKs, tool calling, orchestration, and autonomous workflows. Build systems that leverage knowledge bases, knowledge graphs, retrieval, and contextual data to make AI applications more useful and reliable. Work closely with Backend, Platform, ML, Product, and Engineering leadership to identify opportunities where AI can meaningfully improve products and internal workflows. Prototype rapidly, validate ideas, and move successful experiments into reliable production systems. Develop reusable frameworks, libraries, and services that allow other engineers to build AI-powered applications without reinventing the foundations. Define and improve AI observability and evaluation practices, including monitoring quality, performance, reliability, cost, and model behavior. Stay current with rapidly evolving AI technologies and translate them into practical engineering solutions for Toters. What We’re Looking For 6+ years of experience software engineering , with a strong background in Backend Engineering, Platform Engineering, or a similar technical discipline. Strong experience building production-grade backend systems , preferably at significant scale. Strong programming skills in one or more backend languages such as Go, Java, or PHP . Hands-on experience building or integrating AI-powered systems and applications . Strong understanding of the AI application lifecycle , from experimentation to production deployment and monitoring. Experience with AI developer tools, LLMs, agents, agent SDKs, and AI-assisted software engineering workflows . Demonstrated experience leading AI adoption or enablement across an engineering team or organization. Ability to understand emerging AI technologies and distinguish between what is genuinely useful in production and what is experimental. Strong understanding of software architecture, distributed systems, APIs, and backend infrastructure . Experience with observability, reliability, monitoring, and production operations for complex systems. Strong problem-solving skills and the ability to work effectively in ambiguous, fast-moving environments. A builder mindset: you are comfortable going from "we should try this" → prototype → production . Nice to Have Experience working with AWS or other major cloud platforms. Experience with Platform Engineering or Developer Experience / Developer Enablement. Experience with MLOps or ML/AI infrastructure. Experience building AI agents and agentic workflows . Experience with Agent SDKs, agent-to-agent communication protocols, and orchestration frameworks . Experience with knowledge graphs, knowledge bases, RAG, or other approaches for grounding AI systems in company/domain knowledge . Experience building AI-powered developer tools or internal engineering platforms. Previous experience in an FDE, Solutions Engineer, Developer Experience, AI Platform, or similar highly cross-functional engineering role . Experience working with modern AI coding and development tools such as Claude or similar AI development platforms .

Location: New York, NY Workplace: Hybrid ABOUT THE COMPANY Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world. You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk. OUR ETHOS We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company. About the Role AI agents are already booking travel, subscribing to software, running procurement end to end, and moving money on behalf of users — much of it through Rain. Our Agent Control Layer is the governing surface for that activity: it enforces approved counterparties, amounts, merchants, and task scope at initiation, before a transaction ever occurs, rather than reconciling damage after the fact. We are hiring a Senior Product Manager to own that platform. This is a 0-to-1 role inside a category being defined in real time. You will own the developer-facing surface — APIs, SDKs, controls, docs — that teams building agents use to give them spending power safely. McKinsey projects $3–$5 trillion in global agentic commerce by 2030. The primitives that make it trustworthy have not been built yet. You will build them. You will report to the Head of Product and work daily with engineering, risk and compliance, network partnerships, and the developers shipping on us. What you'll do • Define the primitives for agent authority: spend scopes, merchant and counterparty allowlists, velocity and amount ceilings, task-bound credentials, human-in-the-loop approvals, and clean revocation. • Own scoped virtual cards for agents — cards provisioned for a single merchant, amount, and task, retired the moment the task completes. • Extend the rest of Rain's stack (wallets, virtual accounts, onramps, offramps, cross-border payments) to agent initiators within the parameters our customers define. • Treat the API as the product. Own endpoint design, error semantics, idempotency, webhooks, sandbox and simulation tooling, SDKs, and reference agents. • Own documentation and the onboarding path with the same rigor as the product itself. Time-to-first-authorized-agent-transaction is your metric. • Run a tight design-partner loop with agent builders — read their integration code, sit in their debugging sessions, ship against what you find. • Build the roadmap from first principles: form a thesis on where agentic commerce goes next, sequence bets accordingly, and kill what isn't working quickly. • Partner with risk and compliance on Know Your Agent — agent identity, attestation, delegated authority, auditability, and dispute handling in a world where the cardholder wasn't the one who clicked. • Represent Rain's technical point of view in Agentic Payments Alliance working groups and with Visa, Mastercard, and stablecoin partners as standards take shape. • Write the specs, launch posts, and positioning that teach the market what controlled agentic payments actually means. You’ll likely succeed if you have • 8+ years in product management, with meaningful time on a developer-facing platform, API, or infrastructure product. You have shipped something engineers chose to build on. • Technical depth. You read API diffs, write your own queries, prototype against your own endpoints, and hold your own in an architecture review. You don't need to have been an engineer; you do need engineers to take you seriously. • 0-to-1 instincts. You have taken a product from a blank page to real usage in an ambiguous market, and you're comfortable with a roadmap that changes because the ground moved. • Payments or fintech fluency, or the obvious appetite to acquire it fast. Authorization flows, issuing, interchange, chargebacks, settlement, KYC/KYB - you know these, or you'll learn them in weeks rather than quarters. • Judgment under risk. Every control you design trades capability against loss. You can reason about that tradeoff explicitly and defend where you landed. • Strong writing. At Rain, specs, docs, and launch narratives are the job, not overhead. • Bias for motion. You would rather ship a narrow thing this month and learn from it than scope a broad thing for two quarters. Bonus attributes • Hands-on experience building or deploying AI agents - tool use, orchestration frameworks, MCP, evals. • Stablecoin or onchain payments background: settlement, custody, treasury operations, or wallet infrastructure. • Experience working directly with card networks, issuing processors, or sponsor banks. • Time at an early-stage company during a period of fast scaling. THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN: Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves. Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace. Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan. Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match. Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success. Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you! In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit. Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.

Location: Berlin Office; Bosnia; Romania; Norway; Estonia; Latvia; Slovenia; Netherlands; Hungary; Moldova; Kosovo; Portugal; Poland; Serbia; Germany; Austria; Finland; Montenegro; London Office; Albania; Lithuania; Slovakia; Ireland; Bulgaria; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. AGENTIC ENGINEERING PLATFORM ENGINEER   Developer Productivity · AI Coding Agents · Developer Platform   🎯 Your main goal will be to keep n8n operating as an AI-native engineering organization where agents are embedded across the development cycle; helping teams plan, build, test, review, learn, and improve. You’ll do this by maintaining and evolving the platform foundations, tools, guardrails, and team processes that make agentic development safe, measurable, and sustainable. Working with Developer Platform, Security, AI/Agents, Architecture, and product engineering teams, you’ll help teams continuously adopt what works from frontier AI and make success visible through faster feedback loops, better quality, stronger resilience, and more learning from what we ship: BUILD THE PAVED ROAD FOR AGENTIC DEVELOPMENT - Define safe task categories for autonomous agents, including what they can attempt, what they should never touch, and where additional review is required. - Design and implement isolated execution environments where agents can work without exposing secrets or accessing sensitive systems unnecessarily. - Build pilot workflows that allow selected Linear issues to be picked up by agents, tested, and converted into useful draft PRs. MAKE N8N'S MONOREPO AGENT-READY - Create and maintain repo instructions, agent playbooks, ownership metadata, coding guidelines, and documentation that improve agent performance. - Continuously improve developer workflows, repo structure, testability, and documentation based on where agents succeed, fail, or create reviewer friction. - Partner with Architecture and senior engineers to define boundaries, dependencies, and areas where agents need more context or tighter constraints. INTEGRATE AGENTS INTO ENGINEERING WORKFLOWS - Integrate agentic workflows with Linear, GitHub, CI, test infrastructure, and developer review processes. - Design PR evidence templates that help reviewers understand what changed, why, what tests ran, what risks remain, and where human judgment is needed. - Partner with Security, AI/Agents, Developer Platform, and product engineering teams to define guardrails for sensitive areas like auth, billing, permissions, and data handling. MEASURE QUALITY, SAFETY, AND ADOPTION - Create benchmarks from real historical engineering tasks to evaluate agent output quality, failure modes, test pass rates, review burden, and production risk. - Define quality signals and adoption metrics such as draft PR usefulness rate, reviewer acceptance rate, CI pass rate, rework rate, and developer satisfaction. - Use data and feedback from pilot teams to improve agent workflows, reduce unsafe attempts, and build trust across engineering. REQUIREMENTS MUST-HAVES - 🧠 Autonomous coding agents: You have experience with autonomous coding agents, AI coding platforms, agent orchestration systems, or internal AI developer tooling. - 🤖 Agentic development experience: You have practical experience building, deploying, or operating AI-assisted or agentic software development workflows that work with developers not besides them. - 🛠️ Strong engineering foundations: You have a strong software engineering background, ideally in platform engineering, developer experience, infrastructure, tooling, CI/CD, or engineering productivity. - 🧭 Ambiguity leadership: You’re comfortable leading a first-of-a-kind technical initiative from problem definition through pilot, adoption, measurement, and iteration. - 🔁 Modern engineering workflows: You deeply understand GitHub, CI, testing strategies, code review, monorepos, issue tracking, developer environments, and release risk. - 🔐 Safety-first judgment: You have strong judgment around permissions, secrets, sandboxing, sensitive code paths, and human-in-the-loop review. - 📊 Measurable systems thinking: You know how to design benchmarks, quality signals, failure-mode tracking, and adoption metrics. - ✍️ Clear written communication: You’re strong at writing repo instructions, playbooks, PR evidence templates, technical proposals, and alignment documents. - 🤝 Cross-functional influence: You have credibility with senior engineers and can influence across Platform, Product Engineering, AI, Security, and Architecture without formal authority. NICE-TO-HAVES - 📦 TypeScript monorepos: You have worked in a large TypeScript, Node.js, or JavaScript monorepo. - ⚙️ Developer platforms: You have experience with GitHub Actions, Linear, automated testing infrastructure, preview environments, or internal developer platforms. - 🛡️ Security-aware platform engineering: You have worked on sandboxing, secrets management, least-privilege access, or sensitive code ownership. - 📏 AI evaluation: You have created evaluation frameworks, benchmarks, or quality metrics for AI-generated code or automation systems. - 🌍 Open-source communities: You have experience contributing to open-source or source-available projects with active developer communities. - 🏢 B2B SaaS context: You understand environments where reliability, permissions, data handling, and customer trust are central. - 🔗 Workflow automation: You’re familiar with workflow automation, integration platforms, AI orchestration, or developer-facing products. Why join us? At n8n, you’ll help define how autonomous AI agents become a trusted part of engineering inside one of Europe’s fastest-growing AI-native infrastructure companies. Your work will shape the platform foundations, safety model, evaluation framework, and developer workflows that determine whether agents can contribute meaningfully to production engineering without lowering the quality bar. You’ll join a remote-first team with high autonomy, high visibility, and a strong builder mindset. Because this is a first-of-a-kind role, you’ll have the opportunity to set direction, influence engineering culture, and create learnings that may inform both internal engineering productivity and n8n’s external product thinking. Sound like a challenge you’re excited to take on? Apply now — and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Задачи: — Строить корпоративные AI-агенты, сотрудничая с инженерами и клиентами для создания и запуска агентов, обрабатывающих тысячи разговоров с клиентами ежедневно. — Взаимодействовать с клиентами на всех уровнях бизнеса: выявлять и оценивать их требования, готовить и проводить демонстрации агентов Sierra, решать технические задачи совместно с техническими специалистами, развивать и улучшать виртуальных агентов Sierra под нужды клиентов, становиться доверенными советниками и формировать стратегические технические стратегии для клиентов. — Формировать дорожную карту продукта, работая с командами инженерии и разработки для определения и внедрения новых функций, важных для успеха клиентов. Требования: — 5-7+ лет опыта в разработке продуктов с высокой технической составляющей. — Опыт работы в управлении продуктом или аналогичных ролях на уровне Senior Product Manager или выше. — Навыки подготовки и адаптации сообщений для потенциальных клиентов, включая руководителей. — Умение объяснять сложные технические концепции как технической, так и нетехнической аудитории, включая последние достижения в области AI. — Техническое образование или эквивалентный профессиональный опыт. — Приветствуется опыт в AI и разработке продуктов для AI-агентов. — Наличие опыта программирования с React, Typescript и Go. — MBA или эквивалентный опыт приветствуются. — Опыт взаимодействия с конечными клиентами для влияния на разработку ПО. Условия: — Работа в офисе в Сан-Франциско. — Гибкий (неограниченный) оплачиваемый отпуск. — Медицинское, стоматологическое и офтальмологическое страхование для сотрудника и семьи. — Страхование жизни и инвалидности. — Пенсионный план в зависимости от страны трудоустройства. — Отпуск по уходу за ребенком. — Программы поддержки фертильности и создания семьи. — Бесплатные уроки игры на альпгорне. — Возможность участия в акционерных планах компании для полных сотрудников. Компания Sierra — ведущая платформа для AI-агентов, работающая с крупными мировыми брендами. Компания ценит доверие, ориентированность на клиента, мастерство, интенсивность и баланс между работой и семьей. В компании поддерживается разнообразие и равные возможности для всех сотрудников.

Задачи: — Разрабатывать AI-агентов на Python — Интегрировать модели и внешние API — Работать с RAG и Tool Calling — Упаковывать решения в Docker — Разворачивать через Helm в Kubernetes — Работать с ArgoCD и анализировать логи — Исправлять ошибки и самостоятельно обновлять production-деплои — Работать с SCA-сканерами и зависимостями Требования: — 3–6 лет опыта, Middle / Senior — Python + LangChain / LlamaIndex / Semantic Kernel или аналоги — Docker, Kubernetes, Helm — Bash, debugging, анализ логов — Понимание AI Agents, RAG, Tool Calling — Глубокое понимание Python-зависимостей (pip, poetry, virtualenv) — Высокая самостоятельность: от кода до запуска в production Условия: — Формат работы: Remote — Занятость: Full-time — Зарплата: до 260 000 ₽ на руки — Оформление: ИП / СМЗ — Локация: РФ, гражданство РФ

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE TECH, MEDIA & TELECOM TEAM - We work with some of the world's most influential and recognizable companies, from global telecommunications providers and leading media brands to technology platforms that power businesses worldwide. - We build agents for the moments that matter, helping our customers rise to the occasion when service disruptions, major product launches, or global events like the World Cup https://www.linkedin.com/posts/claybavor_at-sierra-we-are-very-proud-to-have-partnered-activity-7491200203899760641-I27d?utm_source=share&utm_medium=member_desktop&rcm=ACoAABYjELMBZfjrg-wrv53M1tVXGe93FF3eTww drive millions of customer interactions. - We bring Sierra’s Horizon https://sierra.ai/product/horizon vision to TMT by building agents that transform the entire customer relationship: - Telecommunications: Turn one of the most frustrating customer experiences into one of the most personal, with agents that understand each subscriber, optimize their plan and savings, anticipate opportunities to add value, and earn their loyalty over time. - Media: Turn every subscription into an ongoing, personalized relationship, with agents that help each subscriber get the most from their experience through the right content, offer, plan, and support from their free trial through retention. - Technology: Bring the white-glove customer experience traditionally reserved for the largest enterprise accounts to every customer, helping them adopt the product, discover new ways to get value, expand their usage, and successfully renew. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Create agents that pursue goals over weeks and months, reasoning about when to reach out, which channel to use, and what next action will move a customer relationship forward. - Develop personalization and experimentation systems powered by Sierra's Context Engine https://sierra.ai/blog/context-engine that combine customer data, behavior, prior conversations, and real-time context to determine the right offer or experience, then learn from every interaction and experiment to autonomously improve personalization over time. - Design conversational discovery agents that reason across huge content catalogs and rich subscriber context, using interests, history, entitlements, and the moment at hand to help someone quickly find something they'll actually want to watch, read, or listen to. - Build agents that troubleshoot deeply integrated telecommunications and connected-device experiences, reasoning across account, billing, network, and device systems to diagnose issues and take the actions needed to resolve them. - Experiment with new voice experiences and Voice Personas https://sierra.ai/blog/introducing-voice-personas tailored to each brand, customer, and moment, bringing the right empathy, energy, and conversational style to everything from navigating a frustrating telecom billing issue to helping someone discover their next favorite show or find the plan that's right for them. WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems. - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments. - A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship. - Comfort working directly with customers to understand their needs and solve real-world problems. - Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences. - Excitement in the Tech, Media & Telecom space and a care for helping some of the world’s top brands continue to build brand loyalty with their customers. EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE TRAVEL, TRANSPORTATION AND HOSPITALITY TEAM - The Travel, Transportation and Hospitality (TTH) supports some of the largest airlines, hotel chains, rental car brands, cruise lines and travel tech companies in the world. Our customers are frontiers in the travel space, and are true thought partners in shaping our platform, helping reinvent what hospitality looks like in this new era. Our customers rely on us to not only deliver standout customer experiences, driving stronger growth in their business. - Our TTH team is constantly pushing the bounds of what is possible within this industry and beyond. We help support our customers in the moments that matter — whether that’s proactively encouraging new bookings to prepare for exciting events, or helping guests rebook their flights or stays during times of distress. We help our customers maximize the lifetime value of their guests and build products to delight guests at every touchpoint. - We’re a small and scrappy team, and we support each other with any deliverables we have to meet. Every engineer on TTH is also a product-led thinker; every PM on TTH is tinkering and developing tangible prototypes; and every strategist on TTH is capable of owning an agent end to end. As a part of this team, you’ll set the standard on what it means to go beyond your role, and help build the travel industry of the future. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Building innovative multimodal experiences: Spearhead cross-cutting initiatives, partnering with the voice and Experience SDK teams to bring to life embedded voice mode in mobile apps. This brand new product allows users to talk, tap and text with our agents all in a single view — unlocking communication through rich visualizations, and accuracy in input collection with chat, with the ease and efficiency of voice. - Shipping complex booking experiences: Build personalized booking flows, including leveraging Google Maps APIs to support searching for properties via an embedded map view, developing a recommendation engine based on past reservations and orchestrating seamless payment collection to complete the full booking lifecycle. - Abstracting complex systems into packages: Modernize legacy reservations systems by creating Sierra packages that optimize querying and updating trips for customers across the board. You’ll be challenged to think deeply about how to orchestrate each step of these workflows to maximize efficiency while upholding reliability and accuracy. - Improving the capabilities of our built in integrations: Expand platform extensibility by introducing new capabilities to our existing integrations. An example is extending our MCP integrations to support MCP UI, which allows customers to dynamically host their custom UI resources on our embedded chat windows. WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems. - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments. - A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship. - Comfort working directly with customers to understand their needs and solve real-world problems. - Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences. - Excitement in the travel space and a genuine care for helping improve the guest experience as a whole. Our customers care deeply about their guests, and we carry that through what we build every day. EVEN BETTER... - Language Fluency: Professional fluency in both Spanish and English. - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; New York, NY; Atlanta, GA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE FINANCIAL SERVICES TEAM - Our financial services customers span insurers that provide protection for life’s most challenging moments, systemically important banks, neobanks committed to building more delightful banking software, vertically integrated ecosystems like Rocket Companies, and more. The decisions we make impact millions of end customers and billions of dollars in economic activity. - Our Financial Services team partners closely with these organizations to set their AI strategies and build modern tools that carefully handle moments when a person’s private anxiety meets an institution’s procedural muscle—the hours after a family discovers their home has been damaged by a wildfire and begins filing a claim; the difficult conversation following the loss of a loved one as beneficiaries navigate a life insurance claim; the frustration of dropping a phone, shattering the screen, and trying to quickly understand coverage and arrange for a repair or replacement. - Sierra’s Financial Services team is transforming the customer experience and building technology that makes the industry more accessible, human, and affordable for everyone. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Design and build AI agents for large insurance companies that consistently outperform human agents in filing claims quickly and consistently. - Develop and refine AI agents capable of navigating complex customer interactions, like generating a quote for insuring a modified 1960s Corvette. - Create generalizable AI agent frameworks tailored for industry-specific use cases. See some examples in our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services! - Facilitate design partnerships for new product initiatives, such as new agent architectures, self-service capabilities, and generative agent development - Experiment with the latest voice models and figure out how to integrate them at scale to enterprise-grade customers WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems. - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments. - A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship. - Comfort working directly with customers to understand their needs and solve real-world problems. - Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences. - Genuine interest in Financial Services and improving the end customer experience. Experience in insurance technology, implementations at financial institutions, working inside of these institutions or familiarity with financial services security and compliance requirements (coverage advice, PII handling, etc.) are a strong plus. EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: San Francisco, CA; New York, NY; Atlanta, GA; Toronto Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE RETAIL TEAM - The Retail team on Agent Engineering supports some of the largest and most storied consumer brands in the world – including Gap, Wayfair, Sonos, and ADT. Together, we’re reinventing what commerce looks like in this new, AI-first era. Our customers rely on us to not only deliver novel experiences, but also host hundreds of millions of shopper and vendor interactions across web, app, phone, and in-store channels every year. - Our team supports our customers’ customers in the moments that matter – whether that's guiding a shopper to the right product during a limited drop or a Black Friday surge, locating a package that never arrived, or troubleshooting an appliance that stopped working. Always true to each brand’s voice, we create seamless experiences that resolve issues, drive revenue, increase lifetime value, and build lasting loyalty. - Our team supports our customers' customers in the moments that matter most, from product discovery and checkout to order tracking and troubleshooting. Always true to each brand’s voice, we create seamless experiences that resolve issues, drive revenue, increase lifetime value, and build lasting loyalty. - Every engineer on the Retail Team is a product-led thinker; every PM on Retail is also tinkering and developing tangible prototypes; and every strategist on Retail is capable of owning an agent end to end. As a part of this team, you'll set the standard on what it means to go beyond your role, and help build the groundwork for the retail industry in the future. WHAT YOU’LL DO - Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce. - Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way. - Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency. - Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product. EXAMPLE PROJECTS These are some examples of projects that engineers on our team have worked on recently: - Abstracting complex commerce systems into packages: Modernize the sprawl of order management, fulfillment, returns, and warranty systems behind the large retailer ecosystem by creating scalable packages that optimize looking up and updating orders for customers – from Shopify storefronts to decades-old homegrown Order Management System (OMS) and claims platforms. - Shipping the full discovery-to-checkout lifecycle: Build personalized shopping flows that carry a shopper from a vague idea to a completed order. This includes everything from building a recommendation engine that combines transcript-aware planning, structured filters, and semantic and keyword search to payment and order placement. - Building production-grade agents at a truly global scale: Sierra’s retail agents serve some of the world’s largest global brands, handling traffic at unprecedented volumes during the busiest times of the year and across all geographic locales. You will be building at the frontier of enterprise applied AI. WHAT YOU'LL BRING - Experience building and scaling end-to-end production systems. - Strong technical problem-solving skills, especially in fast-changing, ambiguous environments. - A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship. - Comfort working directly with customers to understand their needs and solve real-world problems. - Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences. - Excitement in the retail space and a care for helping some of the world’s top brands continue to build brand loyalty with their customers. EVEN BETTER... - Experience building or deploying AI/LLM systems in production - Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed - Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering - Prior experience with React, TypeScript, and/or Go - Previous roles where you interfaced with customers or led technical projects with external stakeholders OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.