Ищем инженера поддержки приложений (уровень Middle) для обеспечения стабильности, непрерывности и отказоустойчивости портфеля банковских систем, а также решения инцидентов и сопровождения релизов. • Обеспечивать полный жизненный цикл поддержки портфеля приложений и сервисов;
Location: London; Palo Alto; New York; San Francisco; Paris
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The role
As a Benefits Manager at Mistral, you will own and scale the benefits infrastructure supporting our team across multiple countries. You will partner closely with HR, Finance, and Legal to ensure our benefits offerings are competitive, compliant, and aligned with our growth, translating complex compliance and operational needs into streamlined, employee-focused experiences.
What you'll do
- Own benefits strategy end-to-end across our countries, including enrollment, renewals, changes, and offboarding, ensuring reliable issue resolution and compliance.
- Drive benefits strategy by benchmarking market competitiveness, proposing local adjustments, and recommending offerings in line with our Total Rewards strategy.
- Manage brokers, insurers, and benefits vendors: lead RFPs and renewals, negotiate cost-quality trade-offs, and enforce service level agreements.
- Ensure compliance with local benefits, insurance, and social-security regulations in all operating jurisdictions, proactively adapting practices and flagging evolving risks in cooperation with Legal.
- Design and enhance benefits processes and policies to be clear, scalable, and well-documented; lead impactful improvement projects as the company scales.
- Leverage data to inform decisions by maintaining high-quality benefits data, building reporting and KPIs (such as cost per employee, participation, utilization, satisfaction), and translating insights into actionable recommendations.
- Own the employee experience of benefits by delivering clear, empathetic communications during enrollment and life events and sensitively handling situations such as illness, family changes, or loss.
- Partner with Finance for benefits budgeting and forecasting, and collaborate with HR Ops and payroll to ensure deductions and contributions are accurate and timely.
- Serve as a key contributor on Mobility, working closely with cross-functional groups to keep our immigration and mobility offerings compliant and competitive.
What we're looking for
- Experience managing benefits for multi-country organizations during hypergrowth and new market entry
- Deep knowledge of benefits regulations and practices in at least one core region (EU and/or US), with sound judgment for consulting experts
- Skilled in managing, negotiating with, and holding external vendors and brokers accountable for cost and service quality
- Proven ability to design, document, and improve scalable processes
- Proficient in HRIS/benefits platforms, strong reporting, and keen on automation/AI to increase efficiency
- Excellent stakeholder communication: empathetic with employees, credible with leadership on strategic trade-offs
- Team-first, low-ego mindset with a focus on cross-functional collaboration and employee experience
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
London; Palo Alto; New York; San Francisco; Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
About Upstart:
At Upstart, the mission is to radically reduce the cost and complexity of borrowing for all Americans by leveraging creativity, experimentation, and advanced AI to reshape access to credit. The company partners with banks and credit unions to expand access to affordable credit through technology that uses over 3,000 signals to power smarter, fairer decisions for millions of customers. Upstart operates as a digital-first company with flexibility for employees to work remotely or from offices in Columbus, Austin, the Bay Area, or New York City.
The Team:
Upstart Bank is a technology-enabled bank combining innovative lending with disciplined balance sheet and risk management. The Treasury team manages the Bank's funding, liquidity, capital, investment portfolio, and interest rate risk across market conditions and economic cycles.
Role and Responsibilities:
- Own the Bank's asset and liability management (ALM) and interest rate risk measurement framework, including net interest income simulation, economic value of equity sensitivity, repricing gap analysis, and other measures to assess earnings and capital exposure across changing rate environments.
- Lead implementation, configuration, and ongoing administration of the Bank's ALM platform, including data mapping and staging, source-to-model reconciliations, model controls, change management, vendor coordination, and issue resolution.
- Develop, document, and regularly evaluate behavioral and market assumptions such as deposit betas and decay, loan prepayments and curtailments, repricing characteristics, funding rollover behavior, yield curves, and product optionality.
- Perform sensitivity analysis, backtesting, and outcomes analysis.
- Design and evaluate parallel and non-parallel rate shocks, ramps, curve twists, and business-plan scenarios.
- Identify key drivers of risk, monitor limits and early warning indicators, and explain changes in the Bank's interest rate risk profile.
- Recommend balance sheet, product pricing, funding, investment, and hedging actions to manage interest rate risk within approved appetite and limits.
- Partner with business leaders to assess ALM implications of new products and balance sheet strategy changes.
- Prepare ALM and interest rate risk reporting for the Asset and Liability Committee, executive management, the Board, Internal Audit, and regulators.
- Support policy administration, model risk management, independent validation, examinations, audits, and continuous improvement of Treasury reporting.
Minimum Qualifications:
- Bachelor's degree in Finance, Accounting, Economics, Business, Mathematics, Statistics, or related field, or equivalent practical experience.
- 10+ years of experience in bank treasury, asset and liability management, interest rate risk management, balance sheet management, or related discipline.
- Experience in a commercial bank, community bank, or bank holding company applying ALM and interest rate risk concepts in a regulated environment.
- Hands-on experience operating an ALM platform and producing net interest income and economic value sensitivity analyses under multiple rate and balance sheet scenarios.
- Experience developing and governing model assumptions, reconciling source data to model inputs, analyzing model results, monitoring policy limits, and preparing ALM or IRR reporting for senior management or an Asset and Liability Committee.
Preferred Qualifications:
- Experience presenting ALM and interest rate risk analyses to senior committees, executive management, boards, auditors, and regulators.
- Knowledge of bank regulatory guidance for interest rate risk and model risk management (OCC, Federal Reserve, FDIC).
- Experience with fixed-rate consumer lending, retail and wholesale deposits, investment securities, derivatives, and balance sheet dynamics of a de novo or rapidly growing bank.
- Advanced spreadsheet and financial modeling skills.
- Proficiency with SQL or similar data tools.
- Familiarity with ALM platforms such as Empyrean, QRM, BancWare, Moody's Analytics, or similar.
- Experience supporting independent model validation, assumption backtesting, model change governance, hedging analysis, or funds transfer pricing.
- CFA, FRM, or other relevant professional credentials are a plus.
Position Location:
- Remote within the United States.
- Majority of work can be accomplished remotely with occasional in-person team onsite meetings once or twice per quarter.
Compensation and Benefits:
- Anticipated base salary range: $159,500 to $220,700 USD per year, depending on geographic location, skills, experience, and education.
- Additional compensation includes target bonuses, equity compensation, and generous benefits packages including medical, dental, vision, and 401k.
- Benefits include competitive compensation, retirement plans with company match, employee stock purchase plan (US only), comprehensive health coverage, health savings account contributions (US only), income protection benefits, paid time off and holidays, paid family and parental leave, family-centered benefits, employee assistance program, financial wellness resources, wellness and productivity allowances, team events, and onsite perks at offices.
Equal Opportunity:
- Upstart is committed to inclusive and fair hiring practices and provides reasonable accommodations during the hiring process upon request.
You will leverage SQL, Python, and modern analytical tools to help optimize business strategies, monitor performance, and turn complex data into actionable insights. Derive Insights & Support Strategy:
Location: Copenhagen, Denmark
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we’re looking for a Senior Account Manager in our retail team who will play a key role in supporting our biggest retail partners and helping them succeed on our platform. If you’re eager to learn, enjoy working with different teams, and want to be part of shaping the shopping experience of the future, this could be the role for you.
Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.
Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career.
As our new Senior Account Manager you’ll manage and develop a portfolio of retail partners, focusing on building strong relationships, using data to drive performance, and delivering results for Wolt, our partners, and our customers.
What you’ll be doing
Own and develop the partnerships with some of our largest and most important accounts
Build strong senior stakeholder relationships and act as a trusted advisor to drive long-term growth
Lead quarterly business reviews to evaluate performance, identify opportunities, and define joint growth plans
Understand merchant priorities and business challenges, translate them into clear actions, and co-create solutions that deliver measurable impact
Identify and execute both gradual improvements and step-change growth opportunities across the partnership
Drive revenue growth for both Wolt and the partner through a data-driven approach focused on commercial performance, profitability, and operational excellence
Introduce, negotiate, and execute new Wolt products, services, and commercial opportunities to expand the partnership and unlock new revenue streams
Use data and insights to identify trends, influence decision-making, and prioritize the highest-impact initiatives
Act as the key point of contact between the partner and internal teams including Operations, Marketing, Support, Product, and Leadership
Partner closely with Marketing to develop and execute strategic campaigns that drive customer acquisition, retention, and partner growth
Bring structure, ownership, and hands-on execution while helping shape best practices in a fast-evolving environment
Our humble expectations
Proven experience in account management, customer success, sales, consulting, or another commercial role with ownership of large or strategic accounts
Fluency in Danish is required for this position
Strong commercial mindset with the ability to identify growth opportunities and turn insights into action
Excellent stakeholder management and communication skills, with the ability to build credibility and influence at all levels of an organization
Strong relationship-building skills and experience managing senior decision-makers
Highly organized and proactive, with the ability to manage multiple priorities and drive initiatives independently
High ownership, strong execution skills, and a track record of delivering measurable business results
Comfortable working with data and translating analysis into business recommendations; advanced Excel and Google Sheets skills are expected, and experience with BI tools such as Looker or Power BI is a plus
Experience in retail, FMCG, e-commerce, marketplace businesses, or a related industry is an advantage
Experience managing large, complex, or strategic partnerships is a strong plus
What we offer
Help shape the future of retail at Wolt Denmark as an Account Manager, supporting and growing strong partnerships with leading retailers.
You’ll work cross-functionally in a fast-moving tech environment, combining relationship-building, data insights, and problem-solving.
Perfect for a driven team player eager to grow in account management within one of Europe’s fastest-growing companies.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going! We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
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Управлять функцией IT Operations и командами эксплуатации и поддержки IT-систем; Формировать стратегию и roadmap развития функции, управлять бюджетом и организационной структурой;
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Growth at Anthropic is about helping people discover what Claude can do and make it part of how they work, from someone's first session to an entire company rolling out Claude. We're a small design team working across all of Anthropic's products, on problems that often don't have established playbooks, because the products and the capabilities behind them change so quickly.
We drive growth by making the product itself better, favoring foundational changes and new product experiences over small optimizations. Our focus spans whatever most limits Anthropic's growth, and priorities can shift quickly.
As a senior Product Designer on Growth, you'll own how Claude grows with people who use it for their everyday work. You'll dig into why some people make Claude a habit and others don't, find the real bottlenecks, and lead the product changes that move them. You'll set the vision for this area, partner closely with product, engineering, and data science, and raise the quality bar for the designers around you.
We're looking for designers who thrive in ambiguity and pair sharp diagnostic judgment with exceptional craft. You form a clear point of view from messy signals, prototype quickly to test it, and drive alignment across teams to ship it. You use tools like Claude Code to explore ideas and push what's possible.
Key responsibilities
Own growth for how people use Claude in their everyday work, end to end, as your full-time focus
Diagnose what drives deep, habitual use and what blocks it, combining data, research, and hands-on time in the product
Set an opinionated vision for the area and turn it into a roadmap with your PM, engineering, and data science partners
Redesign core parts of the product to drive growth, from onboarding and first-run experiences to the everyday workflows people rely on most
Shape hypotheses and experiments, and judge results with a nuanced view of how we win, not just the topline metric
Deliver exceptionally crafted interactions and set the quality bar for your area
Drive alignment with partner teams whose work touches your area, connecting individual use to team and company adoption
Mentor other designers, and frame problems clearly enough that others can own them
Prototype and test ideas quickly with Claude Code and other AI tools
Minimum qualifications
A portfolio of shipped product design work that shows product vision and a high level of craft
Experience owning growth for a major product area end to end, including diagnosing problems and setting direction
Deep growth design experience in activation, onboarding, retention, engagement, or expansion, on a product at meaningful scale
Hands-on experience designing, launching, and interpreting experiments, and using them to make product decisions
Fluency with product analytics such as funnels, retention, and engagement
Proficiency with design, prototyping, and AI tools, such as Figma and Claude Code, and a habit of learning new tools to push what's possible
Strong collaboration and communication skills, with experience driving alignment across product, engineering, and data science
Preferred qualifications
Experience leading growth strategy across multiple teams or product areas
Experience designing enterprise/B2B SaaS, productivity, or collaboration tools
Experience with product-led growth, from a single user to a team to a company-wide rollout
Experience mentoring designers or shaping a design practice
Comfort querying data yourself with SQL or a similar tool
Experience prototyping with front-end code (e.g., HTML/CSS/JS)
Experience defining AI-powered workflows for yourself or your team
A clear point of view on when a product should ask for attention, and when it should stay out of the way
Passion for building safe, beneficial AI that helps people do their best work
Representative projects
Diagnose why some people make a product part of their daily work and others drift away, then lead the changes that close the gap
Redesign a core part of the product so people return to it more often and get more value each time
Set the vision for a product's first-run experience and lead it through experiments to a redesigned, permanent flow
Design the path from one person's daily use to their whole team adopting it
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for a Vendor Admin Lead to own vendor master data for our global Finance Operations team. Reporting to the Director of Global Accounts Payable, you will be the single point of accountability for who our vendors are and get paid: onboarding, bank-detail verification, supporting documentation vetting, data quality and the controls around all of it. Anthropic's vendor base is growing quickly across the US, Europe and Asia-Pacific, and a clean, verified vendor data is what keeps a fast-growing company scale with the necessary controls.
This role is deliberately separate from invoice processing and payments. You will control vendor records and bank details; you will not book invoices or move money. That separation is the point of the role, and you will own the SOX controls that enforce it and help design the access model that keeps it that way.
This is an opportunity to build a vendor-master function from the ground up and leverage process automation with Claude while supporting the team making AI safe.
Responsibilities
Supplier onboarding
Run intake for every new vendor and payee: validate completeness, collect and verify supporting documentation, and enable records in the ERP backbone system against agreed service levels
Validate supporting documents; set 1099-reportable and tax flags correctly
Confirm third-party risk and restricted-party screening before activation
Set up one-time and non-vendor payees with the right record type rather than forcing them through full onboarding
Partner with TPRM and IA teams on control requirements and continuous process improvement
1099 annual reporting
Bank details and fraud prevention
Own every bank-detail setup and change; validate against a bank letter on letterhead or an approved equivalent (void checks, etc.)
Run independent callbacks per policy using contact details sourced independently of the request, and record the evidence
Validate international bank formats and addresses (IBAN, SWIFT/BIC, ABA, SEPA, BSB, IFSC, Japanese bank/branch codes)
Identify and escalate business-email-compromise attempts and other payment-fraud red flags
Data quality and maintenance
Maintain vendor structure: parent/child and remit-to relationships, entity and country records, contacts and payment terms
Lead vendor consolidation: eliminate duplicate vendors and bank accounts, execute merges and inactivations in batched, logged, reviewed changes
Run periodic health reviews for dormant vendors, stale bank letters, missing tax forms and incomplete records; drive 1099 and TIN readiness for year-end
Own periodic vendor deactivation campaigns
Controls and audit
Own the vendor-master SOX controls as the named control owner: maker-checker on every create and change, change-log review, evidence retained on every record
Prepare the periodic review of bank-detail changes paid, and address Internal Audit and external auditor requests
Partner with Finance Systems to design and maintain ERP security roles so vendor master, invoicing and payments stay separated
Flag any suspicious vendor set-up activity through the appropriate channels
Process, systems and improvement
Own vendor-master documentation, intake checklists, requester guidance and service levels
Serve as the vendor-data expert through process migrations, including data conversion and post-migration fixes
Partner on automation: AI-assisted intake validation, document extraction, bank-format checks and a vendor self-service portal
Report monthly on onboarding volume, cycle time, bank changes, exceptions and data quality, and use the data to improve the process
Minimum qualifications
7+ years in vendor master or AP operations with 3+ years of ownership
Owned a vendor master in an ERP end to end — process, controls and data — across multiple entities and countries
Hands-on experience verifying bank details and preventing payment fraud: bank letters, independent callbacks, BEC red flags, international bank formats
Experience with vendor tax documentation: W-9/W-8 validation, TIN matching, VAT/GST IDs, 1099 flagging
Working knowledge of procure-to-pay controls — segregation of duties, maker-checker, change logs, audit evidence — and have performed or owned a SOX control
Led a vendor data cleanup, consolidation or ERP migration and can show the outcome
The confidence to hold the line with requesters, vendors and senior stakeholders under time pressure while staying clear and helpful
Strong Excel or Google Sheets skills with large datasets (dedupe, lookups, reconciliations) and exceptional attention to detail
Preferred qualifications
Workday Financials vendor management, and experience with Zip, Coupa or a similar procure-to-pay platform
SOX experience at a public company or one preparing to go public
Experience supporting APAC and EMEA vendors in a high-growth, multi-entity company
Experience designing or reviewing ERP security roles with a systems team
Comfort using AI tools to automate validation, follow-ups and reporting
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$190,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Caitlin, Senior Manager, Technical Support at
Customer.io
, and I'm looking for an Email Deliverability Specialist to join our deliverability program within Technical Support. You'll help customers reach the inbox by diagnosing sending issues, advising on best practices, and guiding senders through an email ecosystem that keeps changing.
You'll be one of several deliverability experts on a team that shares knowledge across Technical Support, so your work reaches well beyond your own queue. You'll partner with Customer Success, Technical Support, and Engineering: taking customer calls, equipping CSMs for customer conversations, working through complex technical cases alongside Engineering, and turning what you see in tickets into documentation, training, and better processes.
You'll thrive here if you think about the health of the whole program, enjoy improving how work gets done, and are equally comfortable digging into a detailed case and having a direct conversation with a customer about acceptable use.
What we value
Empathy and curiosity:
You approach every customer with patience and a desire to dig deeper, especially when a conversation gets uncomfortable.
Clarity:
You explain complex technical concepts simply and help others do the same.
Collaboration:
You build strong partnerships across Support, Customer Success, and Engineering, and you treat customer outcomes as a shared goal.
Thinking at scale:
You look at how we do things today and see what could work better for the whole organization, then you help make it happen.
Continuous learning:
You stay ahead of evolving standards and see change as a chance to improve how we work.
What you'll do
Act as a trusted deliverability advisor to customers, handling complex cases through to full resolution and leading customer calls when a conversation needs it
Audit sender setup and monitor reputation across IPs and domains, using authentication (SPF, DKIM, DMARC) and BIMI, DNS configuration, and provider tools like Google Postmaster Tools, Yahoo Sender Hub, and Microsoft SNDS to diagnose blocklists, spam traps, and engagement drops
Work through highly technical issues with Engineering, taking ownership of the investigation first and sharing trends from customer cases with Product and Engineering
Identify acceptable use policy violations and spam complaints, hold clear and direct conversations with customers about compliance, and keep up with evolving standards (Gmail and Yahoo sender requirements, CAN-SPAM, GDPR)
Equip CSMs and Technical Support with the knowledge to handle deliverability conversations, through coaching, documentation, and training
Improve processes, tools, and one-to-many resources, such as help content, Academy course and proactive customer guidance, so deliverability support scales across the organization
What we're looking for
2-4 years of experience in email deliverability at a mid-size or large ESP, B2B SaaS company, or marketing automation platform, with exposure to deliverability at scale
Deep understanding of email authentication (SPF, DKIM, DMARC, BIMI) and infrastructure (SMTP, MTAs, DNS), with the technical comfort to work through complex issues with Engineering
Proficiency with provider data feeds (Google Postmaster Tools, Yahoo Sender Hub, Microsoft SNDS) and third-party deliverability monitoring tools like Everest, MXToolbox, or similar, and the analytical skill to turn bounce, engagement, and blocklist data into clear recommendations
Working knowledge of email compliance and acceptable use standards, and comfort having direct conversations with customers who are sending outside of them
Experience building or improving processes, documentation, or training that help a support or deliverability team scale
Excellent written and verbal communication, including comfort leading customer calls and simplifying technical concepts for any audience
Located in the United States or Canada
Bonus: participation in deliverability communities (M3AAWG, ESPC, or similar) and experience partnering with Customer Success teams
Compensation & Benefits
We believe in transparency. Starting salary for this role is $102,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with a Recruiter
45-minute video call with the Hiring Manager
60 minute Case Study Review call with Cross-Functional Partners
30 minute video call with potential Team Member
30 minute final video call with Senior Leadership
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Spain
Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
About Our Clients
Our client is the founder of a Dubai-based agency operating in a fast-paced international environment. The founder moves fast, communicates directly, and has very high standards. The right person for this role genuinely enjoys operating in high-responsibility environments and takes pride in making chaos look effortless.
This role is for someone who is naturally proactive, highly organized under pressure, emotionally steady, and extremely responsive. You will be managing personal logistics, travel, scheduling, household coordination, and lifestyle operations with minimal oversight.
If you need step-by-step instructions, frequent check-ins, or structured corporate environments,
this role will not be a fit.
Responsibilities
Coordinate personal travel arrangements including flights, accommodations, transportation, restaurant reservations, and itineraries
Manage personal scheduling including medical appointments, fitness sessions, grooming, and other lifestyle commitments
Handle visa renewals, residency documentation, licenses, and other personal administrative requirements proactively
Coordinate household-related operations including vendors, maintenance, deliveries, installations, repairs, and property-related communication
Manage personal errands, sourcing requests, returns, exchanges, and gift procurement
Communicate with external stakeholders including accountants, lawyers, building management, concierge services, and vendors
Handle time-sensitive and last-minute logistical requests efficiently
Maintain accurate calendar management across different time zones
Anticipate problems before they arise and execute solutions independently
Ensure a high level of confidentiality, professionalism, and discretion at all times
High-Level Execution
Proactively identify and resolve challenges before they arise
Work autonomously and make confident, well-informed decisions swiftly
Communicate with clarity, precision, and professionalism
Uphold the highest standards of discretion and confidentiality consistently
Remain composed and effective in high-pressure situations
Exude natural assertiveness with a calm and measured approach
Bring extensive experience working remotely over multiple years
Possess in-depth knowledge of the hospitality, luxury, and travel industries
Efficiently coordinate and manage international vendors independently
Requirements
At least 2 years of experience supporting a founder, executive, entrepreneur, or C-level professional
Availability across Dubai and European time zones required
Strong experience working remotely across multiple time zones
Polished, presentable and professional appearance
Socially sophisticated, boasting high emotional intelligence
Proven track record in affluent and high-achieving settings
Must be highly responsive, detail-oriented, and reliable
Excellent spoken and written English with strong communication skills
Strong organizational skills with the ability to manage multiple priorities simultaneously
Highly proactive, resourceful, and capable of operating independently without constant supervision
Comfortable working in a high-responsibility environment with changing schedules and urgent requests
Strong internet research and problem-solving skills
Able to maintain professionalism and composure under pressure
Experience coordinating international travel and lifestyle logistics is highly preferred
Candidates with only junior VA or entry-level administrative experience may not be considered
This Role Is NOT a Fit For:
Junior VAs looking for training
Candidates who require constant direction
People who struggle with urgency or changing priorities
Candidates who prefer highly structured corporate environments
Candidates unavailable outside rigid working hours
Applicants without prior executive/founder support experience
Benefits
Competitive salary.
Work with
fast-scaling, premium brands
Fully remote role
with a dynamic, growth-driven team
Clear opportunities for
career growth and advancement
Location: Dubai, United Arab Emirates
Kaizen Asset Management Services · Dubai, covering the UAE · Full-time · Mid level
Kaizen is seeking a commercially driven, Arabic-speaking Business Development Manager to grow its asset management portfolio across the UAE. This is a newly created role with a mandate to win new asset management mandates from landlords, family offices, private capital, institutional owners and developers with rental stock, and to generate pipeline for Kaizen’s owners association, unit management and capital markets teams.
Key Responsibilities:
Business development and pipeline
Identify and target whole-building residential and mixed-use assets across the UAE, focusing on landlords managing their own buildings or using smaller local operators, family office portfolios, institutional owners and developers’ retained stock.
Build and manage a structured pipeline in the CRM, converting relationships into signed asset management mandates.
Make the case for outsourced asset management: NOI and value growth, compliance, reporting and governance.
Attend building handovers, developer launches and industry events to secure opportunities ahead of the market.
Asset reviews, proposals and contracts
Sell the paid asset review, Kaizen’s entry point for new clients, delivered by the Director of Asset Management.
Develop tailored proposals, presentations and fee structures with the Director, Finance and operations, and take every deal through Kaizen’s deal desk.
Negotiate contracts and hand each client cleanly to the asset management team, with a full handover pack and a warm introduction.
Cross-service referrals
Introduce owners association, handover, unit management and capital markets opportunities to the relevant Kaizen teams.
Market intelligence and client relationships
Track new supply, competitor activity, ownership changes and rental trends across the UAE, and report pipeline and market intelligence to the Chief Revenue Officer.
Build long-term, trust-based relationships, and act as a cultural and linguistic bridge to the Arabic-speaking landlord and family office community.
Requirements
At least 5 years in UAE real estate, including at least 3 in business development for property or asset management, leasing or investment.
An established network of landlords, family offices and developers across the UAE.
A solid grasp of property and asset management economics: rent roll, NOI, yields and service charges, and the regulatory differences between emirates.
Proven ability to manage long sales cycles: block mandates typically take three to six months from first meeting to signature, family offices longer.
Fluent Arabic and English.
Strong negotiation, presentation and proposal skills; CRM discipline (Pipedrive; Yardi or Goyzer an advantage); Microsoft Office.
Valid UAE driving licence.
Benefits
Competitive base salary plus commission on mandates when they go live.
A newly created role at the start of Kaizen’s asset management growth, with direct access to senior leadership.
Part of an international asset management group.
Professional development and training support.
Location: Basel, Switzerland
D-ploy
is an
IT
and
Engineering Solutions company
with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA.
We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the
IT
community, we optimize our customer‘s
IT
productivity and contribute to the organization’s success and value.
We are seeking an
IT Service Administrator
to support
IT
operations for one of our Swiss clients. This role combines service request management with dispatching responsibilities for hardware appointments, refresh cycles, and workflow coordination. You will manage several queues, communicate with users and technicians, and ensure high-quality service delivery across several Swiss sites. We are focused on creating value where
IT
counts, join us!
Responsibilities:
Service Request & Queue Management
Manage daily RITM and incident tickets in ServiceNow.
Operate the dispatching queues: IMAC, Deployment, Incidents.
Process catalogue tasks (CTSK), assign work, and follow workflow steps.
Schedule appointments for new hires, hardware refreshes, and hardware returns.
Coordinate technician availability via booking and site-specific calendars.
Follow different procedures depending on user location.
Use predefined shortcuts, templates, and Excel workflows to manage reminders and communications.
Communicate with users via email, Teams, and calls to resolve issues or guide them through processes.
Hardware & Asset Coordination
Manage hardware returns, refresh cycles, and device handovers.
Check user and device information using ServiceNow, ISS, CMT, Tachyon.
Support device troubleshooting and initial incident investigation.
Assist external workforce hardware validation and requests.
Onboarding & Offboarding Support
Prepare hardware and access for new hires.
Validate employee or external worker information with HR and hiring agencies.
Ensure complete offboarding and return of company assets.
Request approvals from managers or specialist teams where necessary.
Requirements
English and German, professional working proficiency
Experience in IT service delivery, dispatch coordination, or ServiceNow operations.
Strong customer service and communication abilities.
High organisational skills and ability to manage multiple tasks.
Experience with ServiceNow, device management tools (CMT/Tachyon), or similar platforms.
Ability to follow structured workflows and multi-step processes.
Problem-solving mindset and attention to detail.
Proactive and collaborative team player
Strong sense of responsibility and ownership
Ability to adapt to new processes and workload changes
Calm and professional under pressure
Candidates must provide a Criminal Record (not older than 3 months)
Benefits
Broad range of activities, tasks, and projects
Flexible working conditions
Vouchers (B-day voucher, wedding, and new born surprise)
Fishing for Friends program – our referral program
Further development and professional advancement
Friendly and international working environment
Company-sponsored events
Competitive salary and various benefits
Is
IT
in your DNA?
Location: Marousi, Greece
Are you looking to start or further develop your career in networking and network security?
EUROPEAN DYNAMICS is looking for a
Junior Network Engineer
to join our Network Team and contribute to the operation and support of enterprise network infrastructures for large-scale projects worldwide.
The position offers hands-on exposure to enterprise networking and security technologies and the opportunity to develop experience across Cisco, HPE, Fortinet, F5, and other technologies while working alongside experienced network engineers.
Key Responsibilities
Support the day-to-day operation, monitoring, and troubleshooting of network infrastructure;
Assist with routing, switching, firewall, VPN, and network security activities;
Perform routine network administration, operational checks, and first-level troubleshooting;
Assist senior team members with network changes, upgrades, migrations, and new deployments;
Support the maintenance of network documentation, configurations, and operational procedures;
Participate progressively in infrastructure projects and more advanced networking and security activities as experience develops.
Requirements
Must Have Qualifications
Good understanding of IP networking and core networking concepts, including TCP/IP, subnetting, VLANs, routing, switching, and STP;
Basic understanding of routing protocols such as OSPF and BGP;
Basic understanding of firewalls, VPNs, and network security principles;
Good analytical and troubleshooting skills;
Strong interest in developing a career in networking and network security;
Ability to learn, work effectively within a team, and gradually take on greater technical responsibility;
Cisco CCNA or equivalent networking knowledge.
Nice to Have Qualifications
Previous professional, internship, or hands-on lab experience in networking or IT infrastructure;
Exposure to Cisco, Fortinet, or other enterprise networking/security technologies;
Fortinet certification or relevant security knowledge;
Exposure to network monitoring and troubleshooting tools;
Basic knowledge of cloud networking;
Basic scripting or automation knowledge (e.g., Python, Ansible).
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
JNE/10/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Berlin, Germany
About the company
Our client is the largest go-to-market company in the DACH region. They work with high ownership and a fast pace, and they look for people who don't wait to be told what to do, but see where things are on fire and step in.
At our client you get real responsibility early and build things that carry the company
Grown to over €5M ARR in about 2 years, profitable, bootstrapped and with 200+ B2B clients.
Small team with direct access to the founders. If you have a good idea, you implement it yourself.
We grow fast enough that responsibility keeps opening up, and we prefer to fill it internally.
What you do
Build GTM systems at the largest GTM company in the DACH region.
Build the AI-powered outbound systems our client uses to generate pipeline for itself and its clients.
Head start. GTM engineering has only existed for about three years, and we've been doing it at scale ever since with 200+ clients.
Own tooling with our client's OS, our own scrapers running on a local LLM and buying signals from 50+ data sources.–
Strong integrations with Clay, n8n, Claude Code, HeyReach and Pipedrive. What you build goes into the system and runs for every client.
The Role:
End-to-end outbound systems. From lead lists and enrichment to personalized copy at scale.
Signals over volume. Turns intent, job changes or funding into tailored sequences.
Team. Currently 6 GTM Engineers, with an expert or leadership track afterwards.
Berlin, 3+2 hybrid · no-/low-code, no coding required. Stack with Clay, n8n, Claude Code, HeyReach, Zapmail, Pipedrive and our client's OS.
Requirements
Must Haves:
Hands-on Clay experience, i.e. has built own tables with enrichment, waterfalls and AI columns
Proven track record from own outbound campaigns, backed by numbers such as reply rate, booked meetings or pipeline (from a job, internship or own projects)
Business sense and analytical thinking, builds systems end to end instead of just operating tools
Ownership and drive, works independently and needs little guidance
Fluent German skills
Should-Have: (Most should be met)
First professional experience in outbound, lead generation, RevOps or growth
Defines target groups and qualifies leads based on signals
Automates workflows with n8n, Make or Zapier
Confident with AI tools and LLMs, e.g. prompting or Claygent
Writes compelling, personalized outbound copy
Nice to have:
Claude Code or basic Python, JS or APIs
Email deliverability and LinkedIn outreach (Zapmail, HeyReach)
Experience with Pipedrive or other CRMs
Startup, agency or consulting background
Active in the GTM engineering community
Benefits
Coaching program with 1:1s from day one
Deutschlandticket and Urban Sports Club M
MacBook and a dedicated desk in the office
Dinner when it gets late (from 7 pm)
Regular team events and team evenings
Location: Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Ajman, United Arab Emirates; Fujairah, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Dubai, United Arab Emirates
Apt Resources is seeking a professional and experienced VVIP Driver to provide safe, reliable, and discreet transportation services for a prestigious private employer based in Abu Dhabi, UAE. The successful candidate will be responsible for transporting the employer to various destinations, maintaining the assigned vehicle in excellent condition, and ensuring the highest standards of safety, punctuality, and confidentiality. The role may also require accompanying the employer on occasional trips to France. The ideal candidate should have excellent driving skills, a professional attitude, and the flexibility to travel internationally when required.
Responsibilities
Safely transport the client and authorized passengers to appointments, meetings, and other destinations.
Plan routes and monitor traffic conditions to ensure timely arrivals.
Maintain the vehicle in excellent condition, including cleanliness, presentation, and general upkeep.
Conduct routine vehicle inspections and report any mechanical issues or maintenance requirements.
Ensure the vehicle is fueled, clean, and ready for use at all times.
Follow all traffic laws, road safety regulations, and driving protocols.
Maintain strict confidentiality regarding the client's personal information, activities, and travel arrangements.
Assist with luggage and other transportation-related requirements when necessary.
Coordinate travel schedules and adapt to changes in the client's itinerary.
Provide courteous, professional, and discreet service at all times.
Requirements
Proven experience as a VVIP Driver, Private Driver, Executive Driver, or in a similar position.
Valid UAE driving license.
Excellent driving skills and a strong understanding of road safety.
Good knowledge of Abu Dhabi roads, routes, and traffic conditions.
Professional appearance, punctuality, and a service-oriented attitude.
High level of discretion, integrity, and confidentiality.
Good communication and interpersonal skills.
Flexibility to accommodate changing schedules and occasional international travel.
Willingness and ability to accompany the employer on trips to France.
Knowledge of French roads or previous international driving experience would be an advantage.
Candidates with experience serving VIPs, executives, or private households are highly preferred.
Benefits
Salary:
AED 5000 - 5500 plus plus
Abu Dhabi, United Arab Emirates; Sharjah, United Arab Emirates; Ajman, United Arab Emirates; Fujairah, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Dubai, United Arab Emirates
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Strategic Account Manager, you will be responsible for driving the strategy, growth, and overall health of a book of 8–12 of Ramp’s largest and most strategic customers. You’ll own the long-term relationship and be accountable for maintaining and growing revenue, driving product adoption, and ensuring your customers achieve meaningful business outcomes on Ramp.
You’ll build deep relationships across all levels of your customers’ organizations, from day-to-day operators to C-suite executives, and be skilled at managing complex stakeholder dynamics and product configurations. Internally, you’ll partner closely with senior leaders and cross-functional teams at Ramp to strengthen our B2B relationships, coordinate strategic initiatives, and feed structured insights into our product roadmap and internal processes.
WHAT YOU’LL DO
- Own a portfolio of 8–12 strategic Enterprise customers, with clear accountability for retention, expansion, and overall account health
- Maintain and grow revenue and usage within your book of business by identifying, pitching, and executing on upsell and cross-sell opportunities
- Build and execute detailed account and territory plans, including QBRs and executive reviews that highlight results, surface risks, and align on future growth
- Lead frequent customer conversations (status calls, roadmap discussions, upsell conversations, and QBRs) to ensure customers are achieving strong outcomes with Ramp
- Own end-to-end execution of renewals and expansions, from discovery and solution design through commercial negotiation and close
- Serve as a Ramp product expert, proactively uncovering workflow gaps and recommending solutions that save customers time and money, while guiding them toward deeper platform adoption
- Partner cross-functionally with Product, Design, Engineering, Sales, CSMs, and Solutions to coordinate customer initiatives and deliver tailored, enterprise-grade solutions
- Provide structured feedback to product and leadership teams, translating customer needs and patterns into recommendations that shape Ramp’s Strategic and Enterprise roadmap
- Navigate and align internal and external stakeholders, including C-suite executives, investors, partners, and cross-functional teams
- Use data and analytics to inform your strategy, monitor account performance, and communicate impact and opportunities in a clear, grounded way
WHAT YOU NEED
- 9+ years of experience as a Account Manager or Account Executive
- 3+ years managing strategic Enterprise accounts (2,500+ employees or Fortune 1000) with proven commercial ownership
- Strong familiarity with Fintech, Payments, Finance/Accounting, or B2B SaaS products
- Demonstrated success negotiating and closing complex six-figure renewals and upsells
- Ability to understand and communicate complex product workflows, integrations, and technical configurations
- High fluency in financial value drivers — able to articulate ROI, payback periods, process modernization, and cost savings
- Deep sense of ownership with the ability to build processes, playbooks, and documentation from 0→1 as strategic customers push the limits of Ramp’s platform and require new, scalable solutions
- Strong executive communication and storytelling skills with the ability to influence cross-functionally and at the C-suite
- Consistent track record of hitting or exceeding revenue targets in fast-paced environments
- Operates with urgency, grit, and ownership; thrives in environments with innovation, change, and ambiguity
- Willingness to travel for customer on-sites, events, and internal team summits
NICE TO HAVES
- Experience in financial services sales or selling to finance teams (e.g., Office of the CFO, accounting, controllers, expense management).
- Experience at a high-growth startup
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
This role is 100% remote and open to US-based candidates at this time.
YOUR IMPACT
Help Scout is at a pivotal moment. We've laid the foundation of a strong, customer-loved product with a distinct brand and a mission-driven team. Now we're becoming an AI-driven organization with a new strategic narrative, a redefined ICP, and a go-to-market motion built to match. Our 2026 strategy is focused, ambitious, and rooted in clear outcomes, from pipeline and trials to customer expansion.
As VP of People, you'll step into a company with a strong remote-first culture ready to scale its reach and influence. You'll shape how we grow and differentiate ourselves as an employer of choice and bring our values to life at every stage of the team member journey.
This is a great opportunity to lead the people function at a company that believes in craft, autonomy, and building things that matter. You will help determine which of our People practices are scalable as they exist, and which need to change in order to scale effectively.
This is a hands-on leadership role in a remote-first company. You should expect high accountability, meaningful autonomy, and the opportunity to build, test, and refine how people drive growth at Help Scout.
ABOUT THE ROLE
- You'll lead a team that owns all aspects of the employee lifecycle, from recruiting and onboarding to people and organizational development, as well as all programs including global compensation, organizational design, performance management, and employee retention and engagement.
- You'll ensure we have a robust and scalable culture. Being a remote-first company comes with unique opportunities and challenges. You and your team lead the charge in maintaining a strong values-driven and accountable culture. You'll also own the systems that support remote work and collaboration.
- You'll define how we measure the health of our people and our People programs, maintain that health, and regularly share progress at the leadership level and across the business. You'll use data to guide decisions, challenge assumptions, and adjust strategy when the signal changes.
- You'll build our talent strategy and execute against it to ensure all our people programs and practices are aligned and effective, including a robust recruiting strategy and partnership to support hiring managers through the process.
- You'll bring an AI lens to everything, including how the People team uses AI to move faster and sharpen how they work, and helping all team members better leverage AI to work more effectively.
- You'll drive Help Scout's new strategic narrative forward through our people. Our business is nothing without our people. You’ll align our People programs to our business needs in a seamless and integrated way.
- You'll establish clear planning, prioritization, and execution rhythms that provide clarity to your teams so they can operate at their best.
ABOUT YOU
- You've served as a people leader at a scaling B2B SaaS company in the $30M–$150M ARR range.
- You've led organizations through a growth stage and you know what it takes to get people thinking differently about how to get work done in a changing environment.
- You've had hands-on experience as an HRBP in your career. You deeply understand what it means to be a partner to the business.
- You have a genuine point of view on how AI can advance organizations’ people practices – not just as a set of tools, but as a shift in how individuals and teams operate. You're excited to put that into practice.
- You are creative in thinking about people and people strategies. You leveraging innovative approaches in leadership to ensure people can perform at their best and have a great experience.
- You hold a high bar, elevate those around you, and communicate clearly and empathetically in a remote setting.
- You like to ship, measure, adjust. You aren't afraid of the tension between performance goals and long-term vision.
Who you’ll work with
- Shawna Fisher https://www.linkedin.com/in/fishershawna/ – you’ll report to Shawna, our COO
- Toby Gabriner https://www.linkedin.com/in/tobygabriner/ – our CEO
- Great people team members like Heidi https://www.linkedin.com/in/heidieharris/, Julie https://www.linkedin.com/in/juliemenge/, and Allison https://www.linkedin.com/in/allison-forbes-9727a829/
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We’re looking for a Brand Designer to join the Figma Brand Studio and focus on designing for the web. This role will help up-level some of our most important surfaces—our marketing websites—in brand-forward, novel, and unexpected ways.
This role sits at the intersection of web design, software storytelling, and brand. You’ll need expert visual and UX instincts, a deep curiosity about our products, and a point of view on how to make product stories land on the web—showing what Figma can do, not just telling. You’re someone who loves to tinker and experiment. You have a deep understanding of accessibility, and you’re comfortable taking ideas from early sketch to working prototype, partnering with web engineers to bring new patterns and interactions to life. Working closely across Brand and Marketing, you’ll shape everything from site structure and navigation to launch, campaign, and event experiences. You’ll also help evolve the web design system that helps the team ship quality work at speed. You’ll play a central role in defining how Figma shows up on the web through experiences that are inventive, accessible, and beautifully crafted.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you’ll do at Figma:
Own and drive best-in-class UX and visual design across Figma’s marketing websites, from concept through prototype and production
Tell Figma’s software story on the web in compelling, inventive ways, working with Product Marketing and Content Strategy to show (not just tell) what our products can do
Prototype and develop new web patterns and interactions that move past standard SaaS conventions, and partner with web engineers to make them real
Design brand-forward web experiences for launches, campaigns, and events that feel novel and unexpected, while staying accessible and performant
Shape site structure, information architecture, and navigation to better bring our content strategy to life and serve customers’ needs
Evolve and contribute to our web design system, including templates and components that help the team ship quality work at speed
Share learnings, experiments, and techniques with Brand Studio and partners to raise the bar across the org
We'd love to hear from you if you have:
5+ years designing websites, with a portfolio that shows creative range, strong visual, interaction, and typographic craft, and a clear point of view on telling software stories on the web
Fluency designing, prototyping, and building with Figma, and curiosity about new design, build, and AI tools, with clear opinions on how and when to use them
Strong systems thinking, grounded in information architecture, UX and accessibility best practices, and experience contributing to and evolving design systems and templates
Experience using research and data to run experiments and drive decisions
Comfort with ambiguity and the ability to drive concepts from start to finish on your own, partnering closely with design, copy, strategy, engineering, product marketing, and growth along the way
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
УдалённоГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоSpain; Maintain accurate calendar management across different time zones; Availability across Dubai and European time zones required; Strong experience working remotely across multiple time zones
Dubai, United Arab Emirates
Basel, Switzerland
juniorMarousi, Greece
Berlin, Germany
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)