Location: Toronto, Ontario, Canada
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
At Sentry, Support is an engineering discipline. Our customers are the greatest technical minds in the world—developers at elite enterprises building the future of software—and they deserve answers that go deeper than a knowledge base link.
We are architecting the Technical Support engine. We’re looking for a veteran engineer to help us redefine the standard of technical support by combining deep human expertise with autonomous agentic systems. You are a debugger of both code and systems. You will treat support volume as a data signal to build automated resolution paths, ensuring our human engineers only touch the most complex, high-impact architectural puzzles.
Sentry Support Engineers aren't just clearing queues; they are Orchestrators. You will engage with our users across GitHub, Discord, and our internal systems, while acting as the Technical Lead for our Agentic Ops. You ensure that when a developer asks a complex question, our systems have the right context and a seamless "Human-in-the-Loop" path to you when deep, nuanced expertise is required.
IN THIS ROLE YOU WILL
Master the Sentry Ecosystem & Support Elite Developers
- Deep-Dive Debugging: Perform root-cause analysis on complex issues and distributed tracing gaps across polyglot environments.
- Support the Great Minds: Act as a strategic consultant for senior engineers at our largest enterprise customers, solving high-stakes architectural challenges that push the boundaries of observability.
- Troubleshoot SDK Implementations: Go deep into the source code of Sentry’s SDKs to help developers instrument complex frameworks and custom environments.
- Engineering Feedback Loop: Serve as the bridge between the world's best developers and our product teams, using data from your systems to prioritize high-impact platform fixes.
Engineer Agentic Operations (The Scaling Engine)
- Deterministic Support Paths: Engineer the logic that powers our support agents, moving beyond probabilistic guesses to high-fidelity, autonomous resolutions.
- Knowledge Engineering: Build the right context into our systems so they can resolve issues consistently and indefinitely.
- Agentic Tooling Development: Use MCP (Model Context Protocol) and Sentry’s internal APIs to build "skills" for our agents, allowing them to perform complex lookups or state-checks autonomously.
- The Seer Philosophy: We’ve already proven AI can handle autonomous production fixes with Seer. You will apply that same philosophy to the support lifecycle—moving us from a "Help Desk" to an "Autonomous Resolution Engine."
YOU’LL LOVE THIS JOB IF
- You love eliminating Non-scalable effort: you enjoy automating repetitive work and take pride in building systems that save time and effort.
- You’re a Full-Stack Troubleshooter: You enjoy jumping from a React frontend issue to a Python backend trace to a CI/CD pipeline failure in a single afternoon
- You Value Evidence-Based Support: You prefer looking at data trends over anecdotal evidence to decide where to build automation next.
- You’re a Developer Advocate: You want to guide the industry on how elite engineers and AI co-exist in a high-density technical ecosystem.
QUALIFICATIONS
- 5–8+ years of experience in technical support engineering, systems engineering, or software development, with a track record of solving high-complexity SaaS problems.
- Strong Coding Foundations: Mastery of Python, JavaScript, Java, or Ruby. You are comfortable reading SDK source code and identifying bugs in production-level repositories.
- Systems Depth: Deep understanding of distributed systems, microservices, APIs, and the "path of a pixel" from frontend to database.
- AI & Automation Literacy: Practical familiarity with LLM orchestration (RAG, context windows, system prompts) and a critical eye for where AI succeeds versus where it requires human intervention.
- Exceptional Communication: The ability to explain complex architectural concepts to a human and write precise "system instructions" for an AI.
BONUS QUALIFICATIONS
- Open Source Contributor: An active presence on GitHub or experience maintaining open-source libraries.
- Former Software Developer: You’ve spent time in the trenches as a full-time dev and know exactly what keeps our customers up at night.
The base salary range (or hourly wage range, if applicable) that Sentry reasonably expects to pay for this position is $125,000 to $150,000. A successful candidate’s actual base salary (or hourly wage) amount will be determined by a variety of relevant factors including, without limitation, the candidate’s work location, education, work and other relevant experience, skills, and job-related knowledge. A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: Remote, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
The Associate Renewals Manager owns a book of customer renewals end-to-end, following established playbooks to retain and grow revenue while building the skills to take on more complex accounts over time.
About the Role
Reports to: Manager, Renewals
This is an individual-contributor, tactical role focused on timely, accurate execution rather than strategic decision-making. The Associate Renewals Manager works under the general direction of Senior Renewals Managers and their manager, following specific instructions and frameworks in day-to-day work. Solutions and outputs are reviewed by more senior team members and/or the direct manager.
What You'll Do
Manage an assigned portfolio of customer renewals tracking key dates and driving them to on-time closure.
Have real, consultative conversations with customers throughout the renewal cycle to understand how they're actually using the product and where they're headed next.
Identify and surface expansion opportunities — additional seats, tiers, or modules — that come out of those conversations.
Probe for new use cases and unmet needs within existing accounts, connecting what customers describe to relevant GitLab capabilities they aren't yet using.
Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule, structuring them to reflect any expansion identified.
Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule.
Analyze moderately complex renewal situations (usage trends, contract terms, pricing) by reviewing existing account factors, escalating anything unusual to a senior team member or manager and helping to mitigate any risk identified.
Explain moderately complex renewal terms and issues to customers and internal stakeholders, working to build alignment.
Collaborate with Sales, Customer Success, and Finance to help identify expansion opportunities, resolve blockers and keep renewals moving.
Communicate proactively and transparently with customers and internal stakeholders, adapting to GitLab's communication framework.
Maintain accurate, up-to-date records in the CRM/renewals system for forecasting and reporting.
Prioritize tasks with guidance from more senior team members to drive quality, timely results.
Contribute to team goals by working collaboratively with peer RM’s.
What You'll Bring
Can execute basic renewal processes independently ("basic knots") and has been introduced to more advanced scenarios ("complex knots") such as multi-year deals, upsell-attached renewals, or non-standard terms.
Developing understanding of GitLab's way of working, values, and high-performance culture.
Awareness of GitLab's remote work best practices.
Growth mindset and sense of ownership — proactively seeks out ways to learn and improve, and takes action rather than waiting for direction.
Strong attention to detail and organizational skills; comfortable managing many renewals at once.
Clear written and verbal communication skills.
Ability to follow defined processes and frameworks while flagging exceptions appropriately.
Collaborative mindset and openness to feedback and coaching from senior teammates and manager.
Full working rights in India, based in India
Able to work ANZ & Asia timezones
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: AU: Melbourne: (260 Burwood Rd); NZ: Auckland: Xero 4 (96 St Georges Bay Rd, Level 2 & 3); AU: Sydney (45 Clarence St); NZ: Wellington: Xero One (19-23 Taranaki St)
Workplace: Hybrid
THE ROLE AND ITS IMPACT
We're building a brand-new Integration team to power automation at the heart of Xero. You'll design and build workflows and integrations that solve real business problems, removing genuine friction from how we operate. This is modern engineering work: applying software discipline through low/no-code and AI-native platforms, shipping fast, and seeing measurable impact within weeks, not quarters.
Your focus will span the full spectrum: collaborating with stakeholders to understand their pain, translating manual processes into robust automated designs, shipping end-to-end solutions to production, and owning them through monitoring and support. You'll Go Bold by taking problems from conception through delivery, and Go Further by helping shape a team and technology practice that's still forming.
THE TEAM AND HOW THEY CONNECT
This is a brand-new team within our Enterprise Technology function, who support Xero’s internal and customer-facing systems. We prioritise open, transparent conversations where everyone gets heard. We rotate leadership and responsibility to keep learning distributed and ownership shared. And because the team is new, there's real room to influence how we work and potentially the tools we use.
INITIALLY, YOU WILL FOCUS ON
- Ramping up our existing platforms (SnapLogic, Tray) and our engineering standards including source control, observability, error handling, retries and change control
- Shipping your first automations end-to-end, from requirement through to a monitored, documented workflow running in production
- Building working relationships with business stakeholders and learning to elicit requirements and translate them into robust automated designs
- Contributing to quality reviews and participating in our incident response and on-call practices
WHERE AND HOW YOU CAN WORK
This role can be based in Australia (East Coast) or New Zealand, we work a hybrid model with the flexibility to work from home combined with in-office collaboration.
HERE ARE SOME OF THE THINGS WE ARE LOOKING FOR
- Hands-on experience building workflows, integrations, or automations (whether that's through software engineering, integration platforms or middleware tools)
- Comfort using AI tools to solve logic problems and automate tasks, paired with a clear-eyed sense of when a deterministic design is the right choice instead.
- Your skill at eliciting requirements and bridging technical execution with business needs means you translate what people need into what they should build.
- You own work through to a monitored, documented, supportable state. Shipping quality solutions rather than cutting corners to go faster.
- A growth mindset and comfort with ambiguity: you'll help shape the team's standards and patterns as they form, and you're motivated to take on increasingly complex work over time.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
PlayStation Studios has created some of the most loved worlds, characters, and stories in entertainment. Our opportunity now is to build those IP with greater intention — growing audiences, deepening fandom, and creating more ways for people to engage with PlayStation franchises beyond the release of a game.
We are looking for a Lead Franchise Strategist to help shape that work.
This is not an integrated marketing role, a licensing or consumer products role, or a role focused on extending a launch campaign. We are looking for someone who understands how entertainment franchises are built over time — across audiences, stories, formats, products, experiences, and partners.
Gaming experience is valuable but not required. Experience in film, television, animation, publishing, consumer products, licensing, live experiences, or location-based entertainment may be just as relevant.
What matters most is that this person has helped build something. They can look at an IP, understand what makes it special, identify where the strongest audience and commercial opportunities exist, and turn that into a clear and credible plan for growth.
This role will work across PlayStation Studios, Portfolio Strategy, PlayStation Productions, brand, marketing, insights, finance, consumer products, licensing, legal, and Sony Group partners — connecting creative ambition, audience demand, and commercial opportunity while protecting what fans already love.
Key Responsibilities
Lead franchise strategy work for assigned priority PlayStation IP, from initial opportunity assessment through long-term planning and cross-functional alignment
Develop franchise strategies that define audience opportunity, positioning, expansion potential, commercial rationale, and priorities for growth
Proactively identify new ways priority IP could grow, including opportunities that may sit outside PlayStation’s existing franchise playbook
Identify where each franchise has the strongest potential across film, television, animation, publishing, consumer products, music, live and location-based experiences, partnerships, and digital/community engagement
Help define what each franchise should become over time — and just as importantly, where it should not go
Use audience research, fandom insights, market trends, competitive benchmarks, and commercial data to make clear recommendations to leadership and cross-functional partners
Translate franchise ambition into practical roadmaps, sequencing, decision frameworks, and execution priorities
Support the development of franchise bibles, IP briefs, creative guardrails, and other tools that enable partners to build from a shared understanding of the IP
Partner with finance and business teams to understand and articulate the value of franchise activity across games and adjacent businesses
Help evolve PlayStation’s approach to long-term franchise planning, bringing greater consistency and rigor to how opportunities are identified, evaluated, and prioritized
Champion the fan perspective — understanding what audiences love, where they want more, what will feel authentic, and where expansion could damage trust
What We’re Looking For
Strong experience in franchise strategy, IP development, entertainment strategy, brand expansion, audience growth, or a related field, with a track record of independently leading complex strategic work
A track record of helping build, shape, expand, or revitalize entertainment IP, ideally across multiple formats or business areas
Strong understanding of fandom — how audiences discover, engage with, spend around, advocate for, and stay connected to IP over time
Experience working across creative and commercial disciplines, including areas such as production, research, finance, marketing, licensing, consumer products, and external partnerships
Ability to synthesize complex creative, audience, and commercial information into clear recommendations, influence senior stakeholders, and build alignment around a direction
Strong creative taste and commercial judgment — someone who can see both the magic of an IP and the business around it
Experience with areas such as franchise architecture, audience segmentation, IP positioning, content roadmaps, commercial planning, or long-range portfolio strategy
Comfort operating in ambiguity and creating structure around IP that may not yet have a fully formed franchise ecosystem
Ability to challenge assumptions constructively and make thoughtful calls about what is worth doing, what should wait, and what should not happen at all
A practical, collaborative approach and the ability to influence across teams without always owning final execution
Experience with global entertainment brands or IP with multi-market potential is a plus
The Ideal Candidate
The ideal candidate is a builder, not a caretaker. They may have worked on established IP or helped build something from an earlier stage, but they are most energized by the question of what comes next.
They can look at a game world, character, story, or fanbase and see the broader franchise potential — not as a list of extensions, but as a connected system of creative expansion, audience growth, and long-term value.
They are equally comfortable talking about story, fandom, audience behavior, commercial models, and execution realities. They know that not every IP should become everything. They have the discipline to prioritize, the taste to protect what matters, and the strategic instincts to spot where PlayStation can create something fans will genuinely care about.
Success in This Role Looks Like
The priority PlayStation IP they support have clear, actionable long-term franchise strategies
Teams across PlayStation and Sony have a shared understanding of where those franchises can grow, where they should not, and why
New opportunities are identified proactively and evaluated earlier and more consistently, with strong audience, creative, and commercial rationale
Fans have meaningful ways to stay connected with PlayStation worlds between major game releases
The role contributes to a more coordinated and repeatable approach to building PlayStation franchises for the long term
#LI-AM1
Avoid Recruitment Scams/Phishing Attempts:
Please be aware that any official outreach in response to your application will always be done from a
@sony.com email address
. Always make sure to double check the spelling on Sony is correct and the characters have not been replaced with any numbers/symbols before replying.
Anyone using an email that is not @sony.com is
not affiliated with us
and should be
reported
either
via the platform they are contacting you on
or
directly to your email service
as a phishing attempt/scam.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$155,800
—
$233,600 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies. The Business Development Representative at Fivetran is a key strategic position housed within the Marketing organization but operates in close collaboration with the GTM Sales Org. The role focuses on strategically identifying key decision makers, mapping large enterprise or commercial accounts and generating meetings across all levels. With a focus on breaking into named new business accounts, the BDR team contributes to hitting new logo acquisition targets, generating crucial pipeline momentum for Fivetran’s success. This base + uncapped commission BDR position offers a clear growth path and competitive total compensation.
This is a full-time position based out of our Denver office supporting the Central time zone. Candidates must be located in Denver, CO and able to work in the office 3 days per week Tues/Wed/Thurs. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including three days in the office each week to connect and build as a team.
Technologies You’ll Use
Salesforce
Outreach.io
LinkedIn
Sales Navigator
Nooks
Zoominfo
What You’ll Do
Hunting & Outbounding - Account mapping into large enterprise or commercial companies while prospecting and generating meetings with all levels of employees from C-Level to data analysts.
This person should have experience prospecting into Enterprise or Commercial customers, identifying key decision makers, understanding their challenges and securing sales qualified opportunities.
Experienced in VP- and IC-level pitches.
Demonstrate a deep interest in our Commercial customers' data challenges and pain points while being able to give an intro of what Fivetran does at an enterprise and commercial level with the ultimate goal of setting up valuable engagements with our account executives.
Collaborate cross-functionally Commercial Account Executives, Marketing and Alliances to drive pipeline generation and exceed revenue goals.
Following predesigned sales strategies (and sometimes developing and implementing their own) to grow the business and hit account acquisition targets (the how).
Master the Fivetran consultative, Command of the Message and Challenger sales process. Using pre-created cadences based on Industry, Persona, Use Case and adding personalization to it.
Creating personalized cadences specific to the account and use case. Following specific plays created for the team (Snowflake Customer, SAP or HVR use cases).
Organize, log activity, and categorize sales lead information into Salesforce.com.
Skills We’re Looking For
Experience of cold calling
Written and verbal communication (proper grammar)
High-level understanding of the enterprise or commercial data space
Bonus Skills
Previous SDR/BDR experience of 6-months or longer
#LI-HYBRID
#LI-MP1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$26
—
$31.25 USD
OTE (On Target Earning)
$77,258.69
—
$92,859 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: New York; San Francisco
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
We are looking for a Manager, Account Management to join our NORAM Account Management team in New York. This is an opportunity to lead strategic relationships with some of the region’s most important merchants and help them get more value from their partnership with Checkout.com http://Checkout.com.
You will be a trusted business advisor and a senior point of contact for a portfolio of enterprise merchants. You will own the account strategy, build executive-level relationships, identify opportunities for growth, and coordinate the internal teams required to deliver an outstanding merchant experience.
This role is suited to a commercially minded account management leader who can operate with strategic perspective while staying close to execution. You will bring structure to complex work, influence stakeholders across the organization, and help merchants use payments as a lever for better customer experiences and business performance.
HOW YOU’LL MAKE AN IMPACT
- Own and execute account development plans for a portfolio of strategic NORAM merchants.
- Build high-touch, consultative relationships with merchant stakeholders from day-to-day operators through executive leadership.
- Serve as the primary commercial and relationship lead during the post-integration lifecycle, ensuring clear ownership, communication, and follow-through.
- Develop a deep understanding of each merchant’s business model, customer journeys, payment performance, priorities, and growth plans.
- Identify and advance opportunities across payment volumes, product adoption, geographic expansion, and broader commercial growth.
- Lead commercial conversations and negotiations in partnership with Sales, Finance, Legal, Product, and other relevant teams.
- Translate merchant needs into clear internal priorities and influence product roadmaps, go-to-market motions, and service improvements.
- Project-manage complex merchant initiatives, including cross-border expansion, new payment methods, optimization programs, and operational improvements.
- Use data and customer insights to diagnose performance, quantify opportunities, and make compelling recommendations.
- Provide regular account updates, risk visibility, and forward-looking plans to NORAM and global leadership.
- Share market feedback and best practices that improve how Checkout.com http://Checkout.com serves enterprise merchants across the region.
WHAT WE’RE LOOKING FOR
- 6+ years of experience in B2B Account Management, Relationship Management, Customer Success, Strategic Partnerships, or a related commercial role, ideally in payments, fintech, technology, banking, or consulting.
- Experience managing complex enterprise accounts and building trusted relationships with senior and executive stakeholders.
- Strong commercial judgment, including experience identifying growth opportunities and leading or supporting negotiations.
- A strategic, analytical, and data-driven approach to account planning and decision-making.
- Excellent project management skills, with the ability to coordinate multiple workstreams and maintain momentum in a fast-paced environment.
- Strong understanding of digital commerce, payments, fintech, and the competitive dynamics shaping the NORAM market.
- Clear and compelling communication skills, with the ability to influence internally and externally at all levels.
- Customer-first judgment and the ability to balance merchant outcomes, commercial performance, and operational realities.
- High ownership, organization, and follow-through, especially when priorities shift or information is incomplete.
- Intellectual curiosity and the ability to learn complex products and apply new technologies, including AI, to improve account performance.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: United States; San Francisco, CA; New York, NY
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We're hiring a Senior Developer Advocate to be the face and voice of 1Password's developer story — especially our push into identity and access control for AI agents. You'll build hands-on demos and videos that show developers exactly how to use 1Password, carry that content into a genuine presence on Reddit and X, grow the community around it, and represent 1Password on stage at major developer conferences.
You'll report to the Director of Developer Relations as an individual contributor.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
What You'll Do
- Build demos and videos. Hands-on, code-first demos and short-form videos showing developers how to use 1Password — particularly for securing AI agents, service accounts, and machine identities.
- Build a social presence. Own and grow 1Password's developer voice on Reddit, Youtube and X — daily posting, engaging in threads, answering questions, participating authentically in developer communities.
- Represent us at conferences. Speak at and represent 1Password at major developer conferences (AWS re:Invent, KubeCon, and others), turning in-person moments into demos, clips, and content that keep working after the talk ends.
- Shape open source strategy. Prioritize and guide what 1Password open sources — SDKs, integrations, MCP servers/tools — and how that drives developer trust and adoption.
- Create supporting content. Blog posts, tutorials, and reference code that give developers something to copy, fork, and ship.
- Build community. Turn one-off engagement into an ongoing developer community — repeat contributors, recurring conversations, people who show up because they trust the voice, not just the content.
What We're Looking For
- Technical fluency: 5+ years in technical roles (software/platform engineering, developer advocacy, solutions engineering, or similar). Comfortable writing real code for demos, not just narrating slides.
- Existing X, Youtube or Reddit presence as a technical voice, with a track record and an audience.
- Agent-building experience: Hands-on experience building AI agents and working with MCP (Model Context Protocol).
- Content production skills: Can conceive, script, build, and edit demo videos and short-form content.
- Community-building experience: Has grown a developer community from scratch or materially expanded one — not just posted into an existing audience.
- Open source judgment: Experience contributing to or maintaining open source projects.
- Public speaking: Experience speaking at major developer conferences (re:Invent, KubeCon, or similar).
- Communication: Strong written and verbal skills.
Bonus points:
- Experience with security-conscious developer communities or products (identity, auth, DevSecOps).
- Contributions to or maintenance of MCP servers, agent frameworks, or related open source tooling.
USA-based roles only: The annual base salary for this role is between $133,000 USD and $186,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote
Who we are
Our mission is to bring clarity and control to the world's most complex codebases. AI is accelerating code creation, but the infrastructure to understand, oversee, and evolve that code hasn't kept pace. Sourcegraph gives engineering organizations full visibility across their systems, precise context for their agents, and the ability to execute coordinated code changes at scale. As agentic development becomes the dominant engineering paradigm, we provide the context layer teams need to take control of their codebase.
With Code Search, Deep Search, MCP, and Agentic Batch Changes, we deliver on that mission today - giving engineering teams and their AI tools the cross-repo context to navigate massive codebases with confidence, and the ability to make changes across hundreds of repositories at once.
Companies like Stripe, Reddit, and Leidos rely on Sourcegraph to ship faster and with higher quality. We're backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and customer love.
If you want to build the infrastructure that lets every engineering team - and every agent they deploy - operate on their codebase with confidence, join us.
Working hours
🌎 While we are an all-remote company and hire
almost anywhere
in the world, we do require successful candidates to be located in the United States.
Preferred location:
USA
Why this job is exciting
As an Enterprise Account Executive [IC5], you will have more responsibility, upside, and growth potential than anywhere else with a comparable role. At Sourcegraph, we strive to create the best environment for exceptionally talented people to thrive. If you join us, you’ll make a meaningful impact on how engineering organizations operate at scale.
Here’s what you can expect in your first year:
📅 Within one month, you will…
Begin 1:1’s with your manager, understand your 30-60-90 plan, shadow current team members, review your quota, and dive into your territory.
Build a territory plan targeting net-new logo accounts with a strong emphasis on outbound engagement and expanding existing customer relationships.
Start to hold new business meetings and build pipeline
Meet key partners across Customer Engineering, Technical Success, Product, Legal, and Engineering teams—relationships that will be critical throughout your deal cycles.
📅 Within three months, you will…
Be well versed in Sourcegraph’s Value Framework.
Understand the unique capabilities of Sourcegraph products and develop compelling strategies to align their value with your prospect’s engineering and business objectives.
Hone your storytelling skills, clearly articulating use cases, sharing real-world customer success stories, and conveying outcomes that matter to both technical and executive audiences.
Identify champions, influencers, and decision makers, building trusted advisor relationships that accelerate adoption across engineering organizations.
Execute a disciplined, repeatable sales process to continuously build and advance pipeline while maintaining accurate forecasting.
Negotiate complex enterprise proposals and contracts and surface market insights to the Product team to influence our roadmap.
Consistently hit your activity and pipeline goals.
📅 Within six months, you will…
Own the full sales cycle, consistently meeting and exceeding pipeline and revenue objectives.
Collaborate cross-functionally with Customer Engineering, Product, Legal, and Engineering to successfully close technically complex and strategically significant enterprise deals.
Deliver actionable customer feedback across teams, ensuring engineers and product teams remain tightly aligned with customer needs.
📅 Within one year, you will…
Be recognized as a top-performing Account Executive, consistently exceeding goals and setting the standard for excellence.
Mentor and support new Account Executives, assisting with onboarding, training, and motivation to elevate the entire team.
About you
You are a results-oriented, strategic hunter who thrives in enterprise environments and has a proven track record selling to developers and engineering leaders. You excel at uncovering needs through rigorous discovery, navigating complex multi-stakeholder deals, and building consensus across technical and executive audiences.
You are highly motivated, self-directed, and energized by creating new opportunities and expanding your footprint within accounts. You take ownership of your pipeline and performance, and you hold yourself accountable for achieving ambitious goals.
Your Skills and Experience:
7+ years of B2B SaaS or software sales experience
3+ years of selling as an Enterprise Account Executive
Proven track record of exceeding quotas while leading with empathy and credibility
Experience selling complex solutions with ASP ≥ $100k
Comfortable engaging with both individual contributors and VP/C-level executives
Exceptional interpersonal, presentation, verbal, and written communication skills across all levels and personas
Passion for our mission and belief in the transformative power of developer productivity
Nice to Haves:
Experience selling developer or engineering-focused products
Familiarity with software development concepts, CI/CD, version control, or DevOps tooling
Experience managing complex multi-year contracts
Knowledge of security, licensing, and compliance requirements
Vertical expertise in Financial Services, Insurance, Semiconductors, Auto-Manufacturing, or Retail.
Level
📊 This job is an IC5. You can read more about
our job leveling philosophy
in our Handbook.
Compensation
💸 We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. As an
open and transparent
company that values
competitive compensation
, our compensation ranges are visible to every single Sourcegraph teammate. To determine your salary, we use a number of market and data-driven salary sources, along with your location zone, and target the high-end of the range to ensure we’re always paying above market regardless of where you live in the world.
💰The compensation for this role is outlined below:
IC5: $165,000 USD base + $165,000 USD variable ($330,000 USD on-target-earnings).
📈 In addition to our cash compensation, we offer equity (because when we succeed as a company, we want you to succeed, too) and generous
perks & benefits
.
Interview process
Below is the interview process you can expect for this role (you can read more about
the types of interviews
in our Handbook). It may look like a lot of steps, but rest assured that we move quickly and the steps are designed to help you get the information needed to determine if we’re the right fit for you… Interviewing is a two-way street, after all!
We expect the interview process to take 5 hours in total.
👋
Introduction Stage
- we have initial conversations to get to know you better…
[30 min]
Recruiter Screen
[30 min]
Hiring Manager screen
with Regional Sales Director
[60 min]
Resume Deep Dive
🧑💻
Team Interview Stage
- we then delve into your experience in more depth and introduce you to members of the team, including cross-functional partners…
[45 min]
Peer
with an Account Executive & Solutions Engineer
[45 min]
Sales Presentation
with RSD, Global Head of Sales, CRO
[30 min]
Values
🎉
Final Interview Stage
- we move you to our final round, where you gain a better understanding of our business and values holistically
[30 min]
Leadership
with Global Head of Sales
We check references and conduct your background check
Please note - you are welcome to request additional conversations with anyone you would like to meet, but didn’t get to meet during the interview process.
Learn more about us
You can learn more about what it is like to work at Sourcegraph by reading
our handbook
.
We are an ambitious team who are collectively working hard to build the most influential company in the world. You can read more about our
culture
,
competitive compensation
and
benefits
here.
Sourcegraph is an equal opportunity workplace; we welcome people from all backgrounds.
Sourcegraph participates in
E-Verify
for U.S. Employees.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The head of EMEA Refund Fraud will lead Doordash’s EMEA strategy for preventing and managing refund abuse across our marketplace.
You will be accountable for the performance of the Credit and Refund (C&R) Fraud domain: setting the long-term vision, determining where we focus our resources, and building the team, controls and capabilities required to reduce fraud sustainably while protecting the experience of genuine customers.
This is a senior leadership role at the intersection of Integrity, Customer Care, Product, Engineering, Analytics and Finance. You will lead a team of experienced fraud and strategy professionals and work with senior leaders across Deliveroo to make complex decisions about fraud risk, customer experience, operational cost and product investment.
You will need to be comfortable operating in ambiguity, identifying problems before they become material, and turning complex and sometimes incomplete signals into a clear strategy. Success will come not from personally solving every problem, but from creating the direction, operating mechanisms and team that enable Deliveroo to manage refund fraud effectively at scale.
What You’ll Be Doing
Setting the C&R Fraud Strategy
Set and own the 1–2 year vision and strategy for C&R Fraud, translating wider Integrity and business priorities into a focused roadmap.
Proactively identify emerging risks, systemic vulnerabilities and opportunities rather than waiting for problems to be assigned.
Determine the highest-value problems for the team to solve and make clear choices about where we should (and should not) invest.
Define how we balance fraud loss, customer experience, operational cost and growth when designing controls.
Build compelling business cases for significant product, policy and operational investments.
Owning Performance and Risk
Be accountable for C&R Fraud performance and establish a clear set of outcomes, targets and guardrails.
Develop a comprehensive view of fraud exposure, including fraud cost, abuse rates, loss per order, false positives, customer impact and operational cost.
Partner with Finance and senior leadership to quantify financial exposure and inform risk appetite decisions.
Establish mechanisms to identify material changes in performance, understand their drivers and ensure effective action is taken.
Ensure the organisation can detect and respond quickly to new abuse patterns and emerging threats.
Build Scalable Fraud Prevention Capabilities
Own the effectiveness of the overall C&R fraud framework across customer and partner journeys.
Identify systemic control gaps and ensure the right preventative, detective and responsive controls are in place.
Set the direction for product decisioning, eligibility logic, automation, friction, policies and operational interventions.
Ensure rules, models and controls are continually evaluated against both fraud outcomes and customer-experience guardrails.
Create effective feedback loops between frontline investigations, Analytics, Product and Engineering so that new insights translate into better prevention.
Challenge legacy processes and controls, simplifying or retiring them where they no longer provide sufficient value.
Lead Cross-Functional Strategy and Investment
Act as the senior C&R Fraud partner to Product, Engineering, Customer Care, Merchant, Finance, Analytics and other Integrity teams.
Translate fraud problems into clear product and business opportunities and influence roadmaps outside your direct reporting line.
Lead complex decisions where fraud prevention, customer experience, commercial performance and operational efficiency are in tension.
Create alignment around priorities, decision rights and accountability without relying on excessive consensus.
Make longer-term trade-offs and ensure resources are concentrated on the initiatives with the greatest expected impact.
Communicate complex risks and recommendations clearly to senior and executive stakeholders.
Build and Lead a High-Performing Team
Lead and develop a team of experienced fraud, strategy and operations professionals.
Translate your strategy into clear, measurable outcomes for individual team members.
Empower your team to own significant problems independently while providing effective challenge, coaching and direction.
Establish strong operating mechanisms and rituals for reviewing performance, prioritisation, delivery and emerging risks.
Build capability and succession within the team, identifying development opportunities and future talent needs.
Create an inclusive environment in which different perspectives are actively sought and people are able to challenge assumptions.
Hold yourself and others accountable for delivering ambitious outcomes while maintaining focus and sustainable ways of working.
Requirements
We are looking for an experienced leader who has previously owned a meaningful fraud, risk, trust & safety, operational or related business domain. You will ideally bring:
Significant experience in fraud, risk strategy, trust & safety, marketplace integrity, strategy & operations or a related domain, typically gained over 10+ years.
Experience leading and developing experienced individual contributors and/or managers.
Demonstrated ownership of a substantial business outcome, risk domain or portfolio rather than solely individual projects.
A track record of defining and executing strategies across a 1–2 year horizon.
Experience identifying complex problems, setting direction and making high-quality decisions where the answer is not immediately clear.
Strong commercial judgement and the ability to evaluate financial impact alongside customer and operational consequences.
Experience influencing senior stakeholders across Product, Engineering, Operations, Analytics and Finance.
Strong analytical judgement and the ability to use data, customer insight and operational evidence to challenge assumptions and make decisions.
Experience translating complex problems into scalable product, policy or operational solutions.
Strong people leadership, with evidence of developing talented individuals and creating teams that operate effectively with increasing autonomy.
Excellent written and verbal communication, including the ability to turn complex analysis into clear executive-level recommendations.
Experience with refund abuse, customer claims fraud, payments fraud, marketplace abuse or adjacent fraud domains would be valuable, but deep expertise in refund fraud itself is not essential. We are equally interested in leaders who have demonstrated the ability to quickly understand a complex risk domain and build the strategy and organisation required to improve it.
What Success Looks Like
In this role, you will have built a clear and widely understood C&R Fraud strategy, established measurable outcomes and guardrails, and focused the organisation on a number of high-impact priorities.
You will have materially improved our ability to prevent and respond to refund abuse while protecting genuine customers, created a scalable control and monitoring framework, and influenced the product investments required to address systemic vulnerabilities.
You will have built a team capable of owning complex problems independently — creating an organisation that anticipates risk and continuously improves rather than reacting to the fraud we see today.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: San Francisco, California
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As Global Head of Land Revenue, you’ll be the global owner for technical new-business strategy, pipeline, and conversion—a customer-facing, technical revenue leadership role, not a RevOps or sales operations role. You’ll own Notion’s Land number (net-new and upgrade iARR across regions), work closely with EPD and Product, and step into high-stakes technical conversations with customers and partners as Notion shifts from product-led to sales-led selling in an AI-native world.
This role is the global owner for new business standards, pipeline programs, and operating cadence. You’ll set the way for landing new business revenue globally, partner with Regional GMs who own regional P&L outcomes, and ensure consistent execution through scalable programs, playbooks, enablement, and governance.
You’ll partner closely with Marketing, RevOps, Enablement, EPD, Partnerships, Sales leadership, and regional teams to improve pipeline quality, win rates, conversion, and time-to-productivity. You’ll also design operating standards that balance regional accountability with global program consistency.
You’ll be measured on qualified pipeline creation, coverage, conversion, program ROI, velocity, handoff quality, and BDR/SC ramp outcomes—requiring you to operate with strong systems thinking, executive presence, and cross-functional influence.
WHAT YOU'LL ACHIEVE:
- Build and lead the global net-new business motion: define strategy, program portfolio, operating cadence, governance, and performance standards across regions
- Own the global net new business strategy for Land, including ICP and segmentation guardrails, plays, coverage model assumptions, annual and quarterly planning, sequencing, and investment trade-offs
- Establish global definitions and standards for stages, qualification, handoffs, pipeline math assumptions, and reporting integrity
- Build and run global pipeline generation programs in partnership with Marketing and regional leaders, including campaign-to-pipeline motions, partner-sourced pipeline programs, ABM or named-account plays, and field event program standards
- Define the measurement framework for new business programs, connecting inputs to outputs and outcomes across cost, pipeline, iARR, velocity, and win-rate lift
- Own the Land-side technical selling motion and set the technical bar for sales: SC plays, discovery and demo standards, scalable demo environments, certification paths, and ramp mechanisms
- Run the global new business operating cadence, including weekly program reviews, monthly pipeline health inspection, quarterly planning, escalation paths, and decision-rights models
- Partner with Regional GMs, Marketing, RevOps, Enablement, EPD, Product, and Partnerships to align new business programs, systems, content, enablement, feedback loops, and change management
SKILLS YOU'LL NEED TO BRING:
- Deeply technical SaaS background with meaningful customer-facing experience—solutions engineering, solutions consulting, field or customer engineering, or technical sales—plus ownership of a revenue, quota, pipeline, or conversion outcome
- Deep understanding of pipeline mechanics and how to influence conversion levers end-to-end, including qualified pipeline creation, coverage ratios, lead response, handoff quality, stage progression, win-rate lift, and velocity
- Strong program-building instincts: you can design scalable plays, instrument them with data, and run an inspection cadence that drives behavior change
- Experience building operating systems for global teams, including cadences, dashboards, governance, playbooks, definitions, and change-management mechanisms
- Executive presence and cross-functional leadership: able to align and influence Regional GMs, Marketing, RevOps, Enablement, EPD, Partnerships, and regional teams without relying on direct reporting lines for every dependency
- Ability to balance regional autonomy with global craft excellence: you set the bar, create standards, and drive consistency while enabling local execution
- Strong enablement and role-design instincts, with the ability to define expectations, onboarding paths, certification standards, and time-to-productivity mechanisms for BDR and SC motions
- Builder orientation and comfort in ambiguity: you create the playbook while the org is executing, and you iterate quickly based on market, customer, and performance signals
- Hands-on with AI tools, and able to credibly explain how AI and agents change workflows for technical teams
NICE TO HAVES:
- Experience with solution-led selling motions and technical or product-adjacent go-to-market
- Track record building global programs that still allow regional adaptation
- Experience partnering deeply with Marketing, Partnerships, RevOps, and Enablement to create measurable net new business impact
- Experience designing partner-sourced pipeline programs, ABM or named-account motions, or field event program standards at scale
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $300,000 - 400,000 per year.
By clicking "Submit Application", I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion's Global Recruiting Privacy Policy.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: São Paulo, Brazil
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are looking for a Strategic Account Executive who will play a critical role driving sales and maximizing expansion opportunities with a defined list of top-tier Enterprise customers. You will be responsible for targeting, building and nurturing positive relationships with key C-level decision-makers, understanding complex business needs, and delivering innovative solutions across our product suite. This is an opportunity to accelerate your career, learn from leading sellers in the industry and build an incredible network of cross functional partners throughout Figma.
This is a full-time role based in our São Paulo hub.
What you’ll do at Figma:
Manage a defined list of named strategic accounts to consistently meet or exceed quarterly and annual sales targets
Apply effective discovery and value-selling techniques to build and strengthen C-level relationships for every account in your book
Align with executives on business challenges and gain sponsorship for enterprise wide deployments for a suite of products, identifying where Figma’s roadmap and innovations fit in the long term
Conduct thorough analysis to create strategic account plans that outline company priorities and initiatives, multi-threading at a senior level to build on expansion opportunities
Co-create with cross-functional partners to expertly position Figma, drive deals forward and ensure customer success
Leverage opportunities to advance executive level relationships through in-person meetings and networking opportunities
We'd love to hear from you if you have:
Experience closing sales, over multiple years, for a software or SaaS business with the highest tier of Enterprise customers (5000+ FTEs), selling to executives
Consistent performance meeting pipeline generation targets for net new business
Demonstrated experience successfully managing complex sales cycles (9 months+)
Proficiency in a sales methodology and process that creates value for customers
Fluency in Spanish and English (written and spoken) is required for this Latin America-focused role
While it’s not required, it’s an added plus if you also have:
Experience selling solutions to technical audiences at the highest level in Engineering, Product and Design teams
Demonstrated ability to succeed in a changing environment
Certified in deal qualification and prospect discovery
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: APAC Remote; EMEA Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Lauren, Senior Manager of Customer Success at
Customer.io
, and I'm looking for a Customer Success Manager to join our Mid-Market, APAC or EMEA team.
You'll own the success of a dedicated portfolio of roughly 40-60 Mid-Market customers — acting as their strategic advisor from onboarding through long-term adoption, and driving commercial outcomes across your book of business. You'll partner closely with Account Management, Technical Support, Product, Solutions, and Engineering to help customers realize real value throughout their lifecycle.
We don't need you to be a marketing expert or a deeply technical one. We need someone who's an expert at asking the right questions — someone who digs until they find the real problem, not just the reported one, and who can influence a customer to make progress and move through blockers. You'll be curious and eager to understand our app well enough to take a customer's use case and turn our features into outcomes that matter to them.
What we value
Curiosity about the business behind the customer:
You're genuinely interested in how companies operate and enjoy learning your customers' industries and goals. You ask about the
why
behind a request before recommending a solution.
Trusted advisor, not ticket-taker:
You build relationships that turn you into a strategic partner rather than someone who simply answers questions. You have well-formed opinions about customer experience and aren't shy about sharing them.
Ownership of commercial outcomes:
You see CS as a value and growth engine. You take ownership of outcomes across your book and naturally look for opportunities to create more value, partnering with AM on retention and expansion.
Comfort in ambiguity:
You thrive on complex, open-ended customer challenges — bringing together business context, technical understanding, and creativity to solve them. You're calm under pressure, highly organized, and able to juggle competing priorities across a full portfolio.
AI-forward thinking:
You're comfortable using AI tools to improve your own productivity and your customers' outcomes, and you bring a growth mindset toward experimenting with new AI-powered ways of working.
What you'll do
Manage a dedicated portfolio of ~40-60 Mid-Market customers as their strategic partner across the full customer lifecycle
Lead onboarding — running kickoffs and milestone check-ins, and guiding customers to their first measurable outcomes
Build a deep understanding of each customer's goals and translate them into measurable, mutual success plans
Provide proactive, consultative guidance through regular strategic touchpoints and value-driven conversations
Monitor customer health, spot adoption trends, and address risks before they impact success
Partner with Account Management to support retention and expansion, and coordinate with Technical Support, Product, Solutions, and Engineering when deeper expertise is needed
Own escalations end to end — from identification through resolution — keeping customers informed and confident throughout
Advocate for your customers internally by sharing product feedback and influencing improvements to the customer experience
Drive AI adoption across your portfolio — coaching customers on AI-powered solutions and modeling what AI-native Customer Success looks like
Contribute to the broader CS organization by sharing best practices, improving playbooks, and participating in webinars and enablement initiatives
What we're looking for
2+ years as a Customer Success Manager for technical products, in a SaaS environment
Experience communicating with software developers in a technical capacity
Opinionated about customer experience — you should have well-formed views in order to give customers strategic advice
Fluency in French, Russian, and/or Spanish (we are prioritizing multilingual candidates for this role)
Located in Australia, New Zealand, United Kingdom or Ireland
Bonus: experience designing lifecycle messages
Compensation & Benefits
We believe in transparency. The salary for this role is
$80,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with Recruiter
45-minute video call with Hiring Manager
45-minute Homework Review Call + feedback with potential team members
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
About the Role:
As a Mid-Market Account Executive at Teleport, you will own the full sales cycle for mid-sized organizations looking to secure their infrastructure in an AI-driven world. Teleport unifies identity across humans, machines, workloads, and AI agents — replacing fragmented, credential-based access with a hardware-rooted, cryptographic identity layer that scales zero trust across cloud and on-prem environments. You'll work closely with Sales Engineering, Account Development and Marketing to identify, qualify, and close new business, building a repeatable, high-velocity motion across a defined territory or vertical. This role is ideal for a driven, autonomous seller who thrives on prospecting and closing deals in a fast-paced, high-growth environment — while helping customers eliminate credential sprawl, reduce identity-based attack surface, and prepare their infrastructure for the demands of agentic AI.
What You'll Do:
- Communicate effectively with Engineering, InfoSec teams, and business stakeholders.
- Develop a territory plan and relentlessly execute against it in order to exceed your quota.
- Understand the nuances of selling open source technology.
- Help us foster our open source community and grow our commercial offering.
- Identify and excite champions at your key accounts so they become your executive sponsors.
- Navigate complex deals involving several stakeholders across engineering and InfoSec without coming across as "Salesy."
- Mentor our Sales Development Reps. You will collaborate with them in order to break into your target accounts.
- Strong listening and storytelling skills.
What We're Looking For:
- 3+ years of quota attainment at a software startup in the infrastructure, security, open source space
- 1+ year experience working at a growing start up selling to scaling AI, fintech or e-commerce companies
- Experience in articulating the value of a product, aligning with the specific needs and compliance requirements amongst complex organizations
- Humility, curiosity, resilience, and a sense of humor.
- You're not afraid of prospecting.
- Based in NYC or SF Bay Area
How We Hire — Instructions
Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do.
You'll start with a 30-minute recruiter screen, followed by a 30-minute interview with the hiring manager and four team member, a presentation including clear instructions.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: United Kingdom; United Arab Emirates; Ireland; Sweden; Romania; Cyprus; Switzerland; Portugal; Lithuania; Czech Republic; Hungary; Poland; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Payward Services (PWS) is the Infrastructure arm of Payward, the parent company of Kraken, whose businesses span trading, payments, custody, banking, asset management, and services. PWS gives regulated businesses direct API access to the infrastructure that has powered Kraken for 15+ years.
Payward holds 100+ regulatory licences, operates in 190+ jurisdictions, and processes $2T+ in annual volume. Payward has also applied for a national trust company charter to offer custody and trust services to institutional and high-net-worth clients across the U.S. The company is backed by strategic investors including Citadel Securities, Jane Street, Deutsche Börse, and Nasdaq.
Operated through Paywards’s regulated entities, custody combines segregated client accounts, institutional-grade key management and cold storage, independent audit and control reporting, and direct connectivity into Kraken's exchange, staking, and financing rails. Clients get the security posture of a dedicated custodian alongside the liquidity and product depth of one of the longest-running exchanges in crypto.
THE OPPORTUNITY
As Senior Sales Lead, Custody & Wealth Management, you will lead the go-to-market efforts for Payward custody offering, including qualified custody, across two motions:
Institutional custody sales: Sell to banks, neobanks, fintechs, payment companies, brokerages, exchanges, asset managers, and any business that needs regulated digital asset custody, globally.
B2B2C wealth solutions: Work with Product to design and launch embedded custody and digital asset solutions. Private banks, wealth managers, family offices, and platforms serving high-net-worth clients can offer these to their own clients under their own brand, alongside PWS staking, trading, payments, and tokenized assets.
You will report to the Global Head of Sales, Payward Services, as a senior individual contributor. You will work closely with Solution Engineering, Product, Legal, Compliance, and Onboarding, and act as the voice of the custody and wealth market in roadmap discussions.
Lead and help define the global GTM strategy for Custody across institutional segments, asset managers, ETF and fund issuers, hedge funds, market makers and prop firms, banks and wealth platforms, corporates and treasuries, family offices, token issuers and foundations, and exchanges requiring third-party custody.
This role will be expected to:
- Grow assets under custody and custody revenue as the primary outcomes, with clear ownership of targets, forecasting, and pipeline discipline
- Develop commercial frameworks across custody, trading, and yield products including vaults and staking.
- Lead revenue across a range of relationships from long cycle RFP driven enterprise mandates to mid-market motion for funds, corporates, and crypto-native clients who need to onboard fast.
- Own the full client lifecycle from qualification and diligence through agreement negotiation, onboarding, and expansion into staking, trading, collateral, and settlement.
- Build and scale a revenue growth in the custody and wealth management vertical across a global Sales and BD organization, with an AI-first approach to tooling, pipeline management, and operational efficiency.
- Establish Payward as the default custodian across the institutional ecosystem, fund administrators, wealth managers, family offices, consultants, prime brokers, OTC desks, and the service providers who shape custodian space.
- Partner cross-functionally with Product, Engineering, Security, Legal, Compliance, Risk, and Finance to align commercial strategy with platform capability and the regulatory perimeter of each entity
- Expand Payward’'s custody footprint across the UK, Europe, US and APAC and other priority markets, with a clear view on licensing constraints and how to sequence market entry
- Feed the product roadmap with structured client demand: asset and chain coverage, staking, reporting and integrations, collateral mobility, and off-exchange settlement
WHAT YOU BRING
- 7+ years of experience building and scaling B2B or B2B2C revenue organizations within digital asset custody, Wealth management, traditional custody and asset servicing, or regulated financial infrastructure
- Proven track record closing and expanding complex, long-cycle mandates with institutional clients where security, regulatory, and operational diligence sit at the center of the buying decision
- Deep understanding of the wealth management space, how institutions actually select a custodian, risk and investment committees, operational due diligence, asset segregation and bankruptcy remoteness, insurance, audit and control reporting, and multi-custodian mandates
- Deep experience structuring custody economics: AUC-based pricing, minimums, revenue-share models, and multi-product commercial agreements
- Strong commercial judgment, negotiation skills, and executive presence at the C-suite and board level
- Experience building and leading high-performing global Sales and BD teams
- Demonstrated ability to implement AI-first sales tooling, CRM discipline, and scalable go-to-market systems
- International experience strongly preferred; US and European market knowledge
- Genuine conviction in crypto and the future of financial market infrastructure or deep, transferable expertise from traditional custody, fund services, or prime brokerage with a clear path to crypto fluency
NICE TO HAVES
- Direct experience selling qualified custody, staking, or prime brokerage services to institutional clients
- Relationships across the institutional service provider ecosystem: fund administrators, auditors, consultants, transfer agents, and ETF issuers
- Working knowledge of institutional key management (MPC, HSM, multi-sig), cold storage architecture, off-exchange settlement, and collateral mobility
- Familiarity with KYC/AML frameworks and digital asset licensing regimes across multiple jurisdictions
- Experience scaling a B2B sales motion from founder-led or relationship-led origination to a structured, team-driven engine
- Experience selling into token issuers, foundations, and protocol treasuries alongside traditional financial institutions
- Exposure to staking economics, validator operations, and the reporting institutions expect around both
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United States, Remote
QA Lead - Social
Are you on a mission to create games that bond players together into deeply invested communities? Would you like to work on something comedic with lighthearted and whimsical characters? Do you spend your time deconstructing social interactions within PvP games? Do you think deeply about the most valuable areas to focus your time and effort? Would you consider yourself allergic to inefficiency?
As a QA Lead at teamLFG, you will drive the QA Strategy for the Social areas of an Unannounced Project from production to launch. You will work closely with Design, Production, Engineering, and Art team counterparts to understand the complex systems that drive the Social area of a competitive PvP game. You will then use that knowledge to design QA plans and strategies to ensure the quality of the holistic game experience. You will work with the QA Director to establish good QA processes and evangelize them throughout the team. Most importantly, you will work with a fun, dedicated, cross-disciplinary team devoted to turning a creative dream into a new franchise at PlayStation.
We look for candidates who value joining a mission-focused team with a diverse set of backgrounds, experiences, interests, and viewpoints.
RESPONSIBILITIES
Develop an understanding of the product from both a player value and technical systems point of view
Build, maintain, and execute a cross-disciplinary QA strategy for the Social portions of a competitive multiplayer game
Spot problems in our processes and toolchains to identify and solve quality issues as early as possible
Partner with engineering to identify and build tooling and automation strategies that make the product more stable
Train and supervise a team of external QA staff as part of your QA plans
Work with the QA Director to help define and maintain team-wide quality assurance standards and practices attuned to the needs of the business
REQUIRED SKILLS
Proficiency with technical testing for systems that have limited player-facing experiences (matchmaking, crossplay/cross save, account entitlements)
Ability to define a QA strategy that incorporates business, project, and systems needs
Ability to quickly understand how the systems in the game are built and use that knowledge to design efficient test coverage
Ability to negotiate, ratify, and drive plans in alignment with cross-disciplinary leads
Understanding of risks, constraints, business needs, and player value and ability to adjust plans accordingly
Experience directing external Test or QA staff
Experience with social experiences in games such as: matchmaking, friends, clans, chat systems, trust and safety features
Embrace a "we" culture in addition to being an outstanding collaborator and communicator
NICE-TO-HAVE SKILLS
Experience managing full-time QA staff
Experience working on a project from pre-production to live support
Experience shipping a live-service game requiring high sustained game stability and quality
Experience developing and shipping a title using Unreal Engine
Experience with a variety of platforms (PC, Console)
Degree in Computer Science, Game Design, or related fields
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click
here
to learn more.
This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.
$148,000
—
$222,000 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Location: United Arab Emirates
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are looking for a Deputy Regional Information Security Officer to own ICT security, operational resilience, and regulatory compliance across a portfolio of entities at different stages of maturity, from established licensed operations to new markets launching under frameworks. This is not a support function. You will be the named security officer for your entities, accountable to their boards and their regulators.
This is a high visibility, high trust role for a security governance professional who thrives at the intersection of technology, compliance, and financial services, and who is energised by applying established group frameworks to the local needs of a growing regulated entity.
Payward is one of the world's most trusted and secure digital asset platforms, operating across a growing network of regulated entities spanning Europe, the Middle East, and Asia Pacific. As we expand into new markets and deepen our regulatory footprint, the demand for embedded, senior-level ICT security leadership at the entity level has never been higher.
THE OPPORTUNITY
- Prepare, contribute and report to regional risk governance and board committee meetings, highlighting control status, risk exposure, and readiness
- Execute risk assessments and control testing across UAE operations in line with VARA cybersecurity guidelines and security best practices
- Maintain and review Business Impact Assessments (BIA), integrating findings into global resilience planning
- Contribute to Business Continuity Plan (BCP) documentation, testing, and updates, including entity-specific scenarios
- Collaborate with Group Security and IT to:
- Align UAE-specific regulatory controls with global policies and control frameworks
- Contribute to the development of security policies to meet international and UAE compliance requirements
- Conduct security control validation and document evidence for internal/external audits
- Participate in remediation planning for audit findings and track progress to closure
- Support the RISO in preparing and submitting regulatory documentation to regulators
- Prepare and present security and resilience reports for internal governance committees and local entity management
- Assist in responses to regulatory examinations, including due diligence and compliance queries
- Liaise with compliance and legal teams to interpret regulatory changes and propose control adaptations
- Participate in the regional incident response process, assist with post-incident reviews, and support continuous improvement activities
- Coordinate with cross-functional stakeholders to embed security requirements into operational processes
WHAT YOU WILL DO
- Regulatory Governance
- Serve as the named ICT security officer for your appointed entities, with formal accountability for security risk, ICT governance, and resilience oversight at board level
- Prepare and present security, risk, and resilience materials to entity boards, with material review and coaching from the Global RISO Lead beforehand
- Act as the primary point of contact for VARA and other relevant regulatory authorities on ICT and security matters -- including examinations, inspections, licensing interactions, and ongoing supervisory dialogue
- Support entity go live processes by implementing and localizing established group ICT governance frameworks for new market launches, ensuring they meet UAE regulatory requirements and entity specific needs
- As the portfolio evolves, engage with additional regulatory frameworks with support from the broader RISO team
- ICT Risk and Security
- Lead ICT and security risk assessments for your appointed entity, escalating material risks through local governance and the Global RISO Lead
- Maintain and adapt entity level policies and procedures to align with group standards and UAE regulatory requirements
- Coordinate control testing, evidence documentation, and audit preparation with global security and compliance teams
- Manage the classification, escalation, and regulatory reporting of ICT-related incidents within the timeframes required by applicable regulators
- Operational Resilience
- Lead business impact assessments, critical function mapping, and business continuity planning at the entity level
- Oversee continuity and recovery testing, ensuring outputs meet regulatory expectations and feed back into global resilience planning
- Maintain oversight of ICT third-party dependencies and outsourcing arrangements in line with regulatory requirements
- Group Liaison
- Act as a key local liaison between UAE entities, the RISO team, Group Security, and Compliance
- Drive local implementation of group frameworks, policies, and resilience standards, adapting them where jurisdiction-specific requirements demand
- Represent entity priorities in group-led security initiatives and governance forums
WHAT YOU BRING
- 7+ years of experience in information security governance, ICT risk management, or regulatory compliance in a regulated financial services, fintech, or virtual asset environment
- Direct experience as a named regulatory contact, involvement in regulatory examinations, supervisory interactions, licensing processes, or equivalent
- Familiarity with UAE regulatory frameworks. Experience with VARA or other virtual asset / crypto-native regulatory regimes is a significant advantage and strongly preferred
- Demonstrated ability to implement, adapt, and maintain compliance or governance frameworks within a regulated environment
- Experience conducting risk assessments, business impact analyses, and resilience planning at the entity level
- Familiarity with ICT outsourcing and third-party risk management within group structures
- Ability to translate technical risk into board-level narrative and regulatory-grade documentation
- Comfortable operating across multiple jurisdictions simultaneously, each at a different stage of regulatory maturity
- Strong project management skills and the ability to drive outcomes across cross-functional, globally distributed teams
- Certifications such as CISSP, CISM, CRISC, CISA, or ISO27001 Lead Implementer preferred
- Familiarity with EU frameworks such as DORA and MiCA is strongly preferred
WHY THIS ROLE
- You will hold a named role within a regulated entity with accountability and board-level visibility
- You will operate at the frontier of virtual asset regulation -- VARA is one of the most advanced and fastest-evolving crypto regulatory frameworks in the world, and you will be shaping how Kraken meets it from day one of market entry
- You will build ICT governance programs from scratch for new market entries, not inherit and maintain what others have set up
- Exposure to local governance forums, regulators, and senior stakeholders, with remote guidance and preparation support from the Global RISO Lead
- The scope of this role is intentionally designed to grow -- as Kraken's entity footprint expands, so does the portfolio and the regulatory breadth you will be exposed to, potentially including Asian and EU frameworks such as DORA
- You will join a remote-first, international team shaping the future of crypto asset governance and resilience across some of the world's most demanding regulatory environments
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
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Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Paris
Workplace: Hybrid
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
TEAM
Our Corporate teams support the company's performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. Voodoo's Corporate function is composed of three teams: HR, Legal and Finance, working together to drive Voodoo's success.
We are looking for a Procurement Manager - FinOps with a solid background in cloud cost management and vendor negotiations. You will be part of a high-performing Procurement team and will have direct impact on one of Voodoo's largest cost lines: cloud and data infrastructure.
ROLE
Your main challenges will be to:
- Own all IT indirect procurement: SaaS tools, software licences, data platforms, observability tooling, and any tech vendor relationship
- Lead global negotiations on IT spend and drive subsequent savings, running benchmarks to ensure Voodoo pays the right price
- Own cloud cost visibility (GCP, AWS) by maintaining billing data and dashboards (BigQuery exports, BI tooling) and leading monthly cost reviews with Engineering and Finance
- Build data-driven cost reduction strategies through unit economics by product and workload (cost per user, per event, per training run)
- Prepare and run cloud vendor negotiations: GCP committed-use discounts, enterprise agreements, AWS Savings Plans, renewal calendars, and price benchmarks
- Challenge internal needs and partner with Engineering on cloud optimization opportunities, including rightsizing, storage tiering, egress, and query-cost reduction
- Drive renewals to successful completion and put in place contracts and MSAs, working closely with Legal
- Track realized savings against joint targets and forecast IT and cloud spend in collaboration with FP&A
- Own procurement processes and drive strategies that deliver efficiency and ROI across the full IT scope
PROFILE
- 5 to 8 years of experience in FinOps, cloud cost management, procurement, or data-heavy analytics, ideally within a scale-up, hyperscaler, or cloud consulting environment
- Able to open a raw billing export and extract meaningful insights autonomously
- Solid working knowledge of cloud pricing mechanics: committed-use discounts, savings plans, spot instances, storage classes, egress pricing, and BigQuery pricing models
- Commercial mindset with the ability to build fact-based negotiation cases and drive vendor negotiations
- Credible with technical audiences: able to defend analyses in front of senior engineers and translate findings for Finance stakeholders
- Result-oriented, autonomous, and problem-solving oriented
- Willing to evolve in a fast-paced environment
- Fluent in English; French is a plus
- FinOps Certified Practitioner or GCP certification is a plus
- Experience with gaming or adtech data stacks (streaming pipelines, ML workloads) is a plus
BENEFITS
- Competitive salary based on experience
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
- Wellness activities in our Paris office
- Remote Fridays
УдалённоRemote, India; Able to work ANZ & Asia timezones
ГибридseniorГеография найма не уточнена
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УдалённоseniorUnited States; San Francisco, CA; New York, NY
УдалённоRemote
headWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
seniorГеография найма не уточнена
headSan Francisco, California
São Paulo, Brazil
APAC Remote; EMEA Remote
УдалённоmiddleUnited States (Remote)
УдалённоleadUnited Kingdom; United Arab Emirates; Ireland; Sweden; Romania; Cyprus; Switzerland; Portugal; Lithuania; Czech Republic; Hungary; Poland; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
leadUnited States, Remote
УдалённоUnited Arab Emirates; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
