You will be responsible for understanding and solving customer pain points through a unique value proposition, focusing on high-impact growth within your territory. By educating key decision-makers on inspiring technology, you will drive the mission forward and ensure customer success.
• Develop and adapt computer vision/video analytics models for detection, tracking, and recognition. • Work with video pipelines, including RTSP/HTTP, decoding, sampling, and batching.
We are looking for a Senior Manager of Solutions Architecture to join and lead our our APAC SA team. In this role, you will be responsible for leading a team of Solutions Architects who support our sales teams across pre and post sales.
УдалённоseniorSydney
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: San Francisco
Workplace: Hybrid
OVERVIEW
The Workplace Experience team powers and connects the workday for all Perplexity employees across our global offices.
We are hospitality and experience-driven at the core. We are made up of People people, meaning that we love supporting each other and all of the People in our workplace. We take on the good and the bad with optimism and with a positive, kind approach to solving problems, dealing with the obstacles handed to us, and proactively creating good around us. We think about each moment through the lens of our colleagues (our customers) so that we can create thoughtful and memorable experiences no matter what task we have at hand.
As our Global Workplace Business Operations Lead, you will manage the business operations and cross-functional program delivery that enable our global Workplace Experience team to scale. In collaboration with the Head of Workplace Experience, you will set the operating framework for your areas, make decisions within agreed priorities and approval limits, and remain hands-on in delivering results. You will own the effectiveness of portfolio operating processes and internal project delivery.
WHAT YOU’LL DO
- Own the Workplace operating framework: Lead annual and quarterly planning for your areas, translate team strategy into priorities and resource plans, and establish clear decision rights, delivery commitments and measures of success. Resolve sequencing and capacity trade-offs within agreed parameters and recommend when to add people, vendors or technology.
- Lead internal capital-project delivery: Take accountability for integrated delivery plans across office openings, refreshes and other capital initiatives. Direct the work of external PMs within agreed scopes, align internal workstreams, resolve delivery issues and hold partners accountable for schedule, cost, quality and operational readiness.
- Own portfolio controls and insight: Establish dependable lease administration, obligation tracking, space and occupancy information, and portfolio reporting. Set data and control standards, ensure actions have owners, and turn trends and risks into recommendations before deadlines or capacity constraints become problems.
- Drive financial planning and performance: Own the processes and quality of operating and capital forecasts, commitments, actuals and variance analysis in partnership with Finance. Challenge assumptions, recommend corrective actions and investment trade-offs, and give the Head of Workplace Experience a reliable basis for budget and commitment decisions.
- Set the systems and reporting roadmap: Own business requirements, governance and improvement priorities for workplace tools such as Envoy. Establish useful performance measures, improve data quality, and automate repeatable work while maintaining appropriate controls and keeping processes practical for the team.
- Lead EHS program governance: Establish a risk-based plan, clear responsibilities and a review cadence with qualified vendors and internal teams. Drive follow-through on assessed obligations and remediation across offices and remote populations, maintain evidence of completion, and escalate material risks without substituting for specialist advice.
- Set standards for delivery and handover: Own the development and use of project playbooks, planning processes and operational-readiness criteria. Bring together design standards and occupancy requirements, and ensure completed projects transfer to local operations with the documentation, training, vendor arrangements and issue ownership needed to run well.
- Serve as a senior operating partner: Lead cross-functional operating and project reviews, surface decisions with clear recommendations, and represent your areas with internal and external partners. Drive resolution within your authority, escalate material changes with options, and build accountability without adding unnecessary layers.
WHAT YOU BRING
- Senior functional leadership: 8+ years in workplace business operations, corporate real estate, facilities programs or a closely related field, with increasing responsibility for complex, multi-site programs and their outcomes. You have operated with substantial autonomy, not only administered plans set by others.
- Project and program management expertise: You are a project manager at the core. You are quick and agile, but methodical when it comes to planning for, organizing, tracking, and executing on a project in a way that keeps everything and everyone aligned and on task.
- Relevant delivery depth: You have a record of delivering office buildouts, relocations or capital improvements as an internal owner, with accountability for scope, financial performance, schedules, change control and external delivery partners.
- Strong financial and analytical judgment: You have experience driving forecasting and reporting processes, challenging assumptions and translating portfolio data into resource or investment recommendations; strong spreadsheet and analytical skills.
- Experience building an operating framework: You have established planning, governance, performance measures and systems that helped a growing function deliver more predictably. You know when structure improves execution and when it becomes unnecessary process.
- Leadership across organizational boundaries: You can secure commitments, challenge constructively and resolve competing priorities across teams and vendors. You communicate risks and recommendations credibly to senior leaders and know which decisions to make independently and which to escalate.
- Hands-on ownership and sound judgment: You can move between portfolio-level trade-offs and project details, deliver through others without losing accountability, handle sensitive information responsibly, and maintain a kind, service-oriented approach under pressure.
- Helpful, not required: International portfolio experience, workplace technology ownership, EHS program governance, or a relevant project-management credential.
Location: Remote
About the Team
Netlify is a product-led growth company with an unusually large organic top-of-funnel, where tens of thousands of people discover and sign up for Netlify every day. That organic motion is real and meaningful, but paid acquisition is a new investment area for the marketing team, and there's a clear opportunity to build that capability from the ground up.
As Senior Manager, Demand Generation & Performance Marketing, you'll own paid acquisition end to end - strategy, channel selection, budget, and the agency relationship that supports execution. You'll report to the CMO, with a planned transition to the VP of Growth Marketing as that function scales, and work closely with Marketing Operations, Data, Lifecycle, and Campaigns to make sure paid-acquired users don't just land, but convert and stick. This is a builder role at a company where the organic foundation is already strong, and your job is to build the paid layer that extends its reach.
What You'll Do
Build and own Netlify's paid acquisition strategy end to end, including paid search, paid social, retargeting, sponsorships, and any other channels worth testing and proving out.
Own the call on where paid creates incremental value for Netlify. Design the tests, prove which channels and audiences drive growth our organic funnel wouldn't have delivered anyway, and decide where to scale, where to hold, and where not to spend at all.
Manage the agency relationship(s) supporting paid/performance work by setting the brief, holding the agency accountable to targets, and deciding what to bring in-house as the function matures.
Own budget planning, pacing, and ROI reporting for all paid spend, and make the case for where to double down or pull back.
Partner with Marketing Operations to get attribution and UTM tracking right before scaling spend, so every dollar is measurable.
Define target audiences and channel mix aligned to Netlify's ICP; partner with Product Marketing on messaging inputs for paid creative.
Build the measurement framework for CAC, signup/pipeline contribution, and payback by channel.
Partner with Lifecycle and Campaigns to make sure paid-acquired users flow into the right onboarding and activation journeys, not just land and drop off.
As the program proves out, build the roadmap and case for a fully staffed paid/performance team.
What You'll Bring
6+ years in demand generation or performance marketing, with direct ownership of a paid acquisition budget in a B2B SaaS or product-led growth environment
Hands-on experience running paid search, paid social, and retargeting programs yourself - not just briefing agencies or reviewing their reports
A track record of standing up or significantly scaling a paid acquisition program at an early stage, where you had to build the infrastructure and not just optimize what was already there
Experience managing an external agency or partner relationship, including setting performance expectations and holding partners accountable to them
Working knowledge of attribution and marketing measurement, and a history of partnering with Marketing Ops or Data teams to get tracking right before spend scales
Some experience marketing to developers or technical audiences, or with a PLG motion where paid acquisition runs alongside a large organic and self-serve funnel
This Role Is a Great Fit If
You're energized by building and scaling a new paid program, not just optimizing one that's already mature.
You think like an owner of budget and outcomes, not just a briefs-and-reports manager of an agency.
You're comfortable moving between strategy (channel mix, targeting, budget allocation) and getting into the details yourself when it matters.
You care about attribution being right before spend scales, not as an afterthought.
You want to build in close partnership with Lifecycle, Campaigns, and Marketing Ops rather than run paid as a separate lane that hands off a spreadsheet at the end of the quarter
Applying
Not sure you meet 100% of our qualifications?
Please apply anyway!
When applying please include:
A resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts.
Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing
accommodations@netlify.com
.
About Netlify
Netlify is the most popular way to build, deploy, and scale modern web applications, empowering everyone from fast moving solo developers to enterprise teams. Millions of developers and organizations rely on Netlify as their platform of choice for composing web applications that are production ready, performant, and flexible. Now, as we embrace the next era of software development, we are embedding the same fluid, intuitive experience into the Agent Experience (AX), making it just as simple for intelligent agents to understand, interact with, and act on our platform as it is for developers. Whether your user is human or machine, Netlify ensures the path from idea to URL is seamless, fast, and deeply reliable.
We are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you’d like to be part of, we’re excited to connect with you!
At Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and participation in Netlify’s equity plan. Our hiring range for this role is targeted at $150,000 - $200,000 for most US-based locations. Candidates outside the US or in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future.
Location: Montreal, Canada
📍
Location:
Montreal, Quebec, Canada
📄
Employment Type:
Contract-to-Permanent (Preferred) / Contract
🏢
Work Arrangement:
Remote
🚀
Start Date:
Immediate
💰
Compensation:
TBD -- based on skills and experience
Important Screening Requirements
Must be legally authorized to work in
Canada
.
Must be eligible to obtain the required security clearance.
This position offers remote set-up for US and Canadian Citizen and provides relocation assistance for Europeans.
Contract-to-permanent candidates are strongly preferred
, although pure contract candidates will also be considered.
English proficiency is required. French is considered an asset.
About the Role
We are seeking an experienced
Synthetic Aperture Radar (SAR) Payload Engineer
to support the development, integration, and testing of advanced SAR remote sensing payloads for LEO and MEO satellite missions. In this role, you will collaborate with multidisciplinary engineering teams to design, integrate, and validate high-performance radar payload systems while ensuring mission requirements are met throughout the development lifecycle. The ideal candidate has extensive experience in SAR systems, satellite payload integration, and aerospace systems engineering.
Key Responsibilities
Support the design, development, integration, and testing of
Synthetic Aperture Radar (SAR)
payload systems.
Define and manage system requirements, interface control documents (ICDs), and technical specifications.
Support payload integration, verification, validation, and troubleshooting activities.
Develop technical documentation, including requirements, test procedures, risk assessments, and engineering reports.
Collaborate with customers, suppliers, and multidisciplinary engineering teams throughout the project lifecycle.
Participate in system design reviews, trade studies, and technical analyses.
Support payload performance evaluation and system optimization.
Utilize
Confluence
and
JIRA
to support engineering documentation and project execution.
Required Qualifications
Bachelor's degree in
Electrical Engineering, Computer Science, Physics
, or a related field.
10+ years
of experience supporting
Synthetic Aperture Radar (SAR) remote sensing system
development, integration, and testing for
LEO and/or MEO satellite missions
.
Strong understanding of aerospace systems engineering principles.
Hands-on experience supporting system integration, testing, troubleshooting, and issue resolution.
Strong technical writing skills, including requirements, ICDs, test procedures, and risk documentation.
Experience using
Confluence
and
JIRA
.
Ability to work independently and solve complex engineering problems through analytical and creative thinking.
Excellent written and verbal communication skills in
English
.
Preferred Qualifications
French language proficiency.
Experience supporting end-to-end SAR payload development for commercial or government satellite programs.
Strong background in satellite payload integration, remote sensing systems, and mission verification.
Experience working on advanced Earth observation or spaceborne radar missions.
Location: Athens, Georgia; Atlanta, Georgia
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As an IT Support Analyst II at Docebo, you will be the backbone of our everyday technology operations, ensuring our global team of Docebians stays connected, secure, and empowered. You’ll elevate end-user support by combining hands-on technical problem-solving with cutting-edge AI workflows and infrastructure management. In this role, you won't just resolve tickets—you’ll drive continuous innovation, streamline processes, and help shape a seamless digital workplace. If you’re ready to take ownership, level up your technical impact, and transform IT service delivery, your next adventure starts here!
THE DAY-TO-DAY 🛠️
- Champion Service Excellence: Respond promptly to incoming service desk requests via the Atlassian suite (Jira)—handling onboarding, access requests, hardware/software procurement, and network troubleshooting with high transparency and user empathy.
- Architect Seamless Infrastructure: Configure, maintain, and troubleshoot local office networking devices (wireless access points, switches, routers, and firewalls) powered by CISCO Meraki, alongside Zoom and AV room solutions.
- Supercharge Access & Identity: Administer IAM solutions (OKTA) and core SaaS collaboration tools including Google Workspace and Slack, while managing the full lifecycle and hardware inventory of our global device fleet.
- Fortify Security & Compliance: Manage endpoint protection across all company devices leveraging MDM/UEM and SASE systems, upholding strict data confidentiality and enforcing Docebo’s security policies.
- Pioneer AI-Enabled Workflows: Harness AI tools and agents to automate repetitive IT tasks, accelerate ticket triage, and continuously optimize internal support workflows for faster resolutions.
- Collaborate Across Boundaries: Partner closely with HR, Operations, Security, and IT Systems Architects to align technology initiatives, address complex system issues, and safeguard company assets.
- Keep the Engine Running: Proactively engage with both in-office and remote team members to resolve technical roadblocks and participate in our on-call rotation to deliver dependable IT support.
YOUR SUPERPOWERS ⚡
- Proven Track Record: Bring 2+ years of relevant IT support experience operating within distributed, global teams.
- Multi-OS Mastery: Deep hands-on experience supporting business users across multiple operating systems, including macOS, Windows, and mobile platforms.
- Identity & Endpoint Expertise: Demonstrated experience managing IAM solutions (e.g., OKTA, OneLogin) and MDM/UEM ecosystems (e.g., Jamf, Intune, Mosyle, or VMware Workspace ONE).
- Network & SaaS Fluency: Strong understanding of wired/wireless network infrastructures (specifically CISCO Meraki) and hands-on administration of Google Workspace.
- Automation & Scripting Mindset: Working knowledge of scripting languages (e.g., Bash, PowerShell) paired with an eagerness to automate manual tasks and streamline operations.
- Communication & Problem-Solving: Outstanding troubleshooting skills, high attention to detail, and clear communication habits across cross-functional and remote environments.
BONUS POINTS 🎯
- AI Workflows Early Adopter: Direct experience integrating AI tools or agents (e.g., ChatGPT, Claude, Copilot) into IT ticketing, triage, or support workflows.
- Security & Policy Developer: Prior experience collaborating with Security teams to build out IT standards, guidelines, or compliance protocols.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
WHOOP is hiring a Senior Battery Engineer focused on Cell Engineering to evaluate, qualify, and improve lithium-ion cells for current and future products. You will apply expertise in electrochemistry, cell design, testing, manufacturing, and failure analysis to ensure battery cells meet performance, safety, reliability, and product integration requirements.
RESPONSIBILITIES:
- Evaluate new cell designs, chemistries, form factors, and suppliers against product specifications and acceptance criteria.
- Develop and execute cell qualification plans across incoming and outgoing quality control, performance, safety, reliability, environmental, and life-cycle testing.
- Plan and conduct design of experiments (DOEs) to optimize cells for fit and performance needs.
- Collaborate with battery system engineers to translate cell attributes into pack designs that meet overall product requirements.
- Operate battery cyclers, environmental chambers, and laboratory equipment; create representative test profiles and analyze electrochemical data.
- Partner with suppliers and cross-functional engineering teams to support process qualification, manufacturing readiness, and battery integration.
- Lead cell-related failure investigations, root cause analysis, and corrective-action verification with suppliers and third-party laboratories.
- Document and communicate qualification results, technical risks, and recommendations through specifications, reports, and design reviews.
- Ability to travel up to 15% domestically and internationally to support supplier visits, factory audits, qualification activities, and failure investigations.
QUALIFICATIONS:
- Bachelor’s degree in Chemical Engineering, Materials Science, Mechanical Engineering, or a related field with 5+ years of relevant experience; or a master’s degree or PhD with 2+ years of relevant experience.
- Strong understanding of lithium-ion electrochemistry, cell design, manufacturing processes, and degradation mechanisms.
- Hands-on experience with cell characterization, qualification testing, and battery cyclers such as Arbin, Maccor, or similar systems.
- Experience analyzing battery data, conducting failure investigations, and developing clear technical recommendations.
- Experience collaborating with battery suppliers, manufacturing partners, and cross-functional product development teams.
- Experience with Python, MATLAB, Minitab, JMP, or similar tools for data processing, statistical analysis, and visualization.
- Familiarity with cell teardown, cross-sectioning, microscopy, CT scanning, gas analysis, or other advanced failure analysis techniques.
- Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $140,000 - $195,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD 🚀
Our Salesforce team is at the center of how Docebo sells, renews, and serves customers. We're investing in how it operates, and this is a net-new role we're adding to lead that change. We have strong senior technical talent on the team — what we're adding is a product owner who can set direction, manage stakeholders, and give that talent well-scoped work to build.
You'll own the backlog and the priorities. You'll define the intake and process the team runs on. And you'll work shoulder-to-shoulder with our senior architects and admins as an advisor and partner — not to out-engineer them, but to make sure the team is solving the right problems in the right order, with the business bought in.
THE DAY-TO-DAY 🛠️
- The product backlog and priorities. Turn business needs into clear problem statements, user stories, and acceptance criteria. Prioritize with stakeholders so the team always knows what's next and why.
- Stakeholder management. Be the connective tissue between the Salesforce team and the business — Revenue Operations, Marketing, and Finance. Manage expectations, negotiate trade-offs, and bring the team into solution design early instead of receiving pre-baked requests.
- Process and ways of working. Define and stand up how the team intakes, prioritizes, and delivers work. Set the standard for a good request and make it stick, so work enters the team ready to build.
- Partnership with senior technical leads. Work with the team's architects and admins as an advisor and thought partner. You bring the product and process lens; they own the technical design. Together you keep the org healthy and the roadmap realistic.
- AI-driven innovation. Champion how the team uses AI to work smarter — from AI-assisted ticket triage and intake scoring to identifying where automation and AI can improve how Docebo runs on Salesforce.
- A seat at the table. Represent the Salesforce team when the business evaluates new tools, so decisions that affect the platform are made deliberately, not discovered later.
YOUR SUPERPOWERS ⚡
- Platform Depth: Proven experience as a Salesforce Architect, Senior Admin, or Business Analyst with the hands-on expertise needed to speak fluent platform and earn instant respect with technical leads.
- Product Ownership Mastery: Strong track record of running backlogs, scoping airtight requirements, prioritizing high-value features, and confidently saying "no" with strategic reasoning.
- Stakeholder Diplomacy: Exceptional ability to align competing business priorities across departments, negotiate trade-offs with senior leadership, and keep everyone bought into the plan.
- Process Architecture: Demonstrated success building lightweight, effective operating frameworks that bring structure and clarity to team workflows without adding bureaucratic bloat.
- Impactful Communication: Talent for translating technical complexities into business-friendly language for executives while keeping developers clear on the mission and priorities.
- AI-Forward Mindset: Natural curiosity and drive to leverage emerging AI solutions to optimize team operations and CRM efficiency.
- Governance Savvy: Deep comfort navigating regulated environments, including SOX controls, structured deployment schedules, and strict UAT standards.
BONUS POINTS 🌟
- Certified Expertise: Holding active Salesforce certifications (e.g., Administrator, Platform App Builder, or Architect track credentials).
- RevOps Synergy: Direct experience acting as the designated product owner partnering with a fast-paced Revenue Operations organization.
- Revenue Cloud Knowledge: Hands-on familiarity with Salesforce Revenue Cloud (CPQ/Billing) or leading complex billing system migrations.
- Applied AI Experience: Practical background implementing AI-driven workflows or tools within CRM or delivery environments.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: San Francisco
Workplace: Hybrid
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE
We’re hiring an experienced Engineering Manager to lead Dashboard, the team helping customers get more value from the WorkOS suite and helping WorkOS grow as a business. We’re looking for a leader who is excited to manage engineers, but approaches the role as a startup founding member would.
You’ll lead engineers working across customer onboarding and growth, billing and monetization, and AI assistance in the WorkOS dashboard. The team’s work connects the customer journey from signup and integration through production and expansion. You’ll partner closely with design, go-to-market, finance, and other engineering teams to make that journey simpler and more effective.
This role offers meaningful autonomy to shape what we build and why. It’s a great fit for a strong product thinker who enjoys working closely with product managers and taking the lead on product decisions when the opportunity calls for it. You’ll have room to identify customer problems, propose new directions, and carry ideas from discovery through launch, with ownership of the outcomes. If you’re excited by the chance to combine engineering leadership with product judgment, there’s a lot to build here.
You’ll also drive technical strategy, empower your team to execute on projects with a direct impact on customer success and the business, and play a pivotal role in scaling the team and recruiting exceptional engineers.
WHAT YOUR TEAM WILL BUILD
- Growth and onboarding: help developers move from signing up to integrating and running WorkOS in production. Improve onboarding and next steps, and work with go-to-market teams on timely outreach informed by product signals.
- Billing and monetization: build annual-credit capabilities, make billing more reliable and automated, and give customers clearer pricing, usage, and credit information in the dashboard.
- AI assistance for developers: bring the Dashboard Agent, WorkOS MCP server, Ask WorkOS, and Support Bot into a coordinated experience, with shared retrieval, evaluations, and quality standards. Help developers get useful, consistent answers and make progress with WorkOS.
RESPONSIBILITIES
- Build and lead a high-velocity team that ships product fast and with polish across growth, monetization, and developer assistance.
- Be deeply technical and hands-on: read the PRs, write prototypes, and work with technical leads on architecture and project scope.
- Shape the roadmap in close partnership with product managers, design, go-to-market, finance, and engineering. Bring your own product perspective, identify opportunities, and drive product decisions directly where needed—from defining the problem and choosing an approach to measuring the outcome.
- Help the team improve the customer journey from signup to production and expansion, using product signals and customer feedback to choose what to build next.
- Balance rapid product iteration with the reliability and correctness customers need from billing and the quality they expect from AI assistance.
- Push for clarity, focus, and high energy in every sprint. Drive urgency without burning people out.
- Spend time with customers and engineers alike—digging into pain points, testing assumptions, and improving the craft.
- Coach, mentor, and grow a team of curious, driven engineers through direct feedback, clear goals, and meaningful ownership.
- Partner with recruiting to attract, hire, and retain exceptional engineering talent.
QUALIFICATIONS
- Track record of having successfully led product-focused engineering teams in high-performing organizations that shipped real impact.
- You've written code at a high level, and you still love to get your hands dirty. You view leadership as an amplifier, not a step back.
- Bias for action and scrappiness: You don’t over-optimize for process. You optimize for velocity, customer value, and learning.
- You deeply care about the developer experience. You think about UX, APIs, performance, edge cases, and joy.
- You ask "why" obsessively, and you push yourself (and your team) to learn constantly.
- You build trust, give direct feedback, and create space for engineers to thrive.
- You have experience partnering with internal recruiting teams to drive effective and fair hiring processes. You realize that recruiting is a large and important part of your role, and have a track record of recruiting, hiring, and mentoring top engineering talent.
- You’re a strong product thinker who connects customer needs, technical possibilities, and business outcomes. You collaborate well with product managers and are comfortable driving product decisions yourself, using customer insight and evidence to make tradeoffs and build alignment.
Experience with onboarding and growth, billing systems, or customer-facing AI products is especially relevant. You do not need prior experience in all three areas.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
Large teams of agents are starting to solve problems no single agent can, from rewriting major codebases to formalizing landmark mathematics. Our team studies how these teams scale: what happens to performance, cost and coordination as the number of agents, the compute budget and the length of the task grow, and what has to change to keep getting returns from that scale. We build the platform and evaluations Anthropic uses to run and measure large agent teams, and other research teams build on them.
This role lives at the boundary between research and engineering. It is a generalist role on a small team: you'll design and run large experiments, build the systems they run on, and get to the bottom of surprising results. We often need to go from a vague question to a running experiment quickly.
Responsibilities:
Design, run and interpret large-scale experiments on agent teams, reasoning rigorously about what the data does and doesn't show
Investigate how performance and efficiency change as team size, compute and task horizon grow, and find the bottlenecks that limit them
Build and scale the systems that run very large agent teams reliably, and debug the failures that only appear at scale
Design evaluations for long-horizon problems, and keep their results trustworthy
Build the tooling and metrics that let researchers see what a large agent team is doing and why
Partner with research teams across Anthropic so they can run their own experiments on the platform, and communicate findings clearly
You may be a good fit if you:
Have significant software engineering, ML or research engineering experience
Have owned something substantial end to end, such as a large system, an evaluation or benchmark, an agent product, or a research project
Genuinely enjoy both research and engineering work
Think quantitatively about complex systems, and think twice before trusting a number
Can work from a vague question rather than a spec
Are results-oriented, with a bias towards flexibility and impact
Have clear written and verbal communication
Care about the societal impacts of your work
Strong candidates may also have:
Experience building or operating large-scale distributed systems, such as schedulers, sandboxed code execution, or inference and RL infrastructure
Built evaluations, benchmarks or harnesses for LLMs or agents
Experience building complex agentic systems that use LLMs
Experience with scaling laws or other large-scale empirical research
A background in operations research, statistics, economics, physics, quantitative finance, or another field that models and optimizes complex systems
Strong candidates need not have:
Formal certifications or education credentials
Academic research experience or publication history
Prior experience with multi-agent systems or reinforcement learning
Representative projects:
Measure how performance scales with the number of agents on a hard problem, and explain where the curve bends and why
Prepare our largest-ever agent run: find what breaks as team size and task length grow together, and fix it before launch
Work out how to allocate a fixed compute budget across a team of agents to solve a problem fastest
Build tooling that turns the activity of a large agent team into something a researcher can read in minutes
Design a novel eval that distinguishes real gains in teamwork from artifacts of the evaluation setup
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$500,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Collaborates regularly with Digital Marketing, Brand and Visuals, and IS teams to discuss project requirements and makes technical recommendations. Writes efficient code and maintains custom donation forms, advocacy forms, other webpages, and email templates.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Senior Software Engineer, Full Stack - New Verticals
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.
From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale.
We partner with some of the largest grocery retailers in the world, as well as a large number of small independent grocers.
In November 2023 we launched our non-food retail offering, Deliveroo ‘Shopping’, where we work with large and small merchants. We oversee all operations within the grocery and retail ecosystem, ensuring stores are equipped to receive and efficiently process orders. Our solutions empower stores to manage orders seamlessly through multiple channels, including our in-house app, API integration, and devices pre-installed with our software. Additionally, we provide tools to maintain and update product catalogs, ensuring accurate inventory for consumers. The technology we’ve developed enables our partners to pick the correct items swiftly while keeping inventory data current, optimizing both efficiency and accuracy.
We’re looking for a
Senior Software Engineer - Full Stack
to join our
London
team. In this role, you’ll help us build and scale seamless, high-performance features that span our entire stack, ensuring a world-class experience for our customers, partners, and riders.
Get to know our
Engineering team
— what drives us, how we work, and what you can expect.
What You’ll Be Doing
This role is based in our London office with a
hybrid
setup, typically 3 days in the office.
Here’s what your day-to-day might look like:
Drive Technical Excellence:
Improve code structure and architecture across your team’s remit, developing, releasing and running large-scale web applications whilst transitioning our monolithic codebase to a microservice-based architecture
Lead Project Planning:
Foresee dependencies and risks, partnering closely with Product and Design to ensure smooth delivery of complex features, whilst defining the backend architecture and tech stack for a product area
Optimise Operations:
Improve performance, reliability, scalability and security for our backend systems
Collaborate & Influence:
Build relationships across global engineering teams to identify collaboration opportunities and influence the wider technical roadmap.
Mentor & Hire:
Support the personal growth of your colleagues through technical guidance and take an active role in conducting engineering interviews to scale our team.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Proficiency in using AI coding tools
(e.g., Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring and releasing software
Strong Engineering Principles:
Deep pride in writing readable, well-designed, and well-tested software.
Backend Expertise:
Significant experience building web-based applications (we use Go, Ruby/Rails, Python, Scala, and Rust, React).
Data Proficiency:
Practical experience with relational databases (PostgreSQL, MySQL) and "NoSQL" backends like Redis, DynamoDB, or ElasticSearch.
Systems at Scale:
Proven ability to manage web architecture at scale (handling 20krpm and above).
Technical Leadership:
Experience breaking down large pieces of work and guiding implementation choices for a team of engineers.
Why Join Us?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages.
Explore our Engineering Interview Guide here
to help you feel confident at each stage.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Развивать модели прогнозирования спроса и ценовой эластичности; Исследовать подходы к causal inference, uplift-моделированию и оценки эффекта изменения цены;
Location: Madrid
Workplace: Hybrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
YOUR TEAM:
In the role of Customer Success Associate Team Lead, you'll work closely with our customers, accountants, and support agents to ensure the highest quality of service while guiding the team through the nuances of tax filing processes. We're looking for a natural leader — someone positive, driven, and eager to make a real impact in a fast-growing fintech environment.
We're a lean operations team, which means we value people who lead by example, roll up their sleeves when needed, and are passionate about both great customer experiences and team development. From day one, you'll need to hit the ground running — deepening your knowledge of our platform, our processes, and the tax landscape, while helping your team do the same.
WHO WE'RE LOOKING FOR:
Are you a customer support professional with experience leading teams? Do you thrive on improving processes, optimizing customer experiences, and making complex topics easy to understand? If so, we want to hear from you.
We’re looking for an Associate Team Lead to help our team operate efficiently, provide excellent service, and improve performance. You’ll track KPIs, give feedback that actually makes a difference, and act as a point of contact for customer support agents.
YOUR RESPONSIBILITIES:
As our Associate Team Lead, you’ll play a pivotal role in elevating the customer support function. Here’s how:
- Team Leadership: Coordinate priorities and workload, monitor service performance, and help the team meet agreed service and quality targets.
- Support and handle complex cases: Support agents with difficult customer queries and escalations, helping ensure clear, accurate, and customer-focused resolutions.
- Performance Management: Keep an eye on key metrics, hold 1:1 meetings with team members, and provide feedback that helps them grow.
- Improve processes: Identify recurring friction in workflows, guidance, and response templates; work with relevant teams to implement improvements.
- Cross-Team Collaboration: Work closely with our product and marketing teams to bring customer feedback into the bigger picture.
- Training & Development: Ensure the team stays sharp by keeping them up to date with the latest tools, processes, and best practices.
- Reporting & Insights: Analyze data, track trends, and share insights to continuously improve customer support.
- AI Builder: Leverage and help shape AI-powered tools to streamline support workflows, draft smarter response templates, and reduce resolution times — actively contributing to how we build and iterate on AI within the support function.
- Retention opportunity: Identify at-risk customers through support interactions and data trends, working proactively to address pain points, reduce churn, and turn frustrating experiences into reasons to stay — making customer support a key driver of retention.
YOUR PROFILE:
We’re excited to meet someone who:
- Communicates clearly and inspires their team to excel.
- Is native in Spanish and fluent in English.
- Previous experience in customer service, with at least 1-2 years supervising or managing a customer service team.
- Experience with support tools (e.g., Zendesk, Intercom etc) and understanding of CRM systems.
- Strong analytical skills to track and improve key customer service metrics.
- Demonstrates strong problem-solving skills and a proactive with a passion for delivering great customer experiences.
- Is based in Madrid.
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Check out our Life at Taxfix https://www.linkedin.com/company/taxfix/life/8684512c-424f-44de-8d07-6e6b516e3319/?viewAsMember=true page on LinkedIn to get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Location: United States; Canada; United Kingdom; Germany; The Netherlands
Workplace: Remote
ClickHouse Labs is an applied research group that works closely with engineering teams to identify challenging problems in database systems and develop novel solutions. Our goal is to advance the state of the art and translate research ideas into real-world system improvements.
ABOUT THE ROLE
As a Research Scientist at ClickHouse Labs, you will work on high-impact problems at the intersection of database systems, distributed systems, AI, and systems software engineering while collaborating with experienced researchers and engineers. The role covers a broad range of problems across database systems research and engineering, including but not limited to query optimization, execution engines, distributed systems, consensus protocols, materialized views, indexing and data structures, benchmarking, workload analysis, and emerging agentic workloads.
In this role, you will work on leading open-source database systems (e.g., ClickHouse, PostgreSQL). You will investigate performance and scalability bottlenecks in production-quality systems, develop new algorithms and system designs, and evaluate them under realistic workloads and hardware configurations. Projects may involve improving query planning and execution, reducing CPU and memory overhead, increasing throughput and concurrency, scaling across distributed deployments, or redesigning system components to leverage modern hardware better. You will work closely with engineers to turn successful ideas into robust implementations that can be deployed and maintained in widely used open-source systems.
Researchers are encouraged to publish their work, contribute to open-source projects, participate in leading research conferences, and pursue ambitious projects with strong engineering and research support.
RESPONSIBILITIES
- Conduct applied research aimed at advancing the performance, scalability, reliability, and functionality of open-source database management systems, including ClickHouse and PostgreSQL.
- Design and evaluate new algorithms, data structures, and system architectures for areas such as query optimization, indexing, storage management, query execution, and distributed data management.
- Develop high-quality research prototypes and production-grade implementations, and work with engineering teams to integrate successful techniques into open-source and production systems.
- Collaborate closely with database engine, infrastructure, and data-plane engineers to identify high-impact research problems and translate research results into practical system improvements.
- Analyze large-scale database workloads, performance traces, benchmarks, and production telemetry to identify bottlenecks and optimization opportunities.
- Design rigorous experiments and benchmarks to evaluate new techniques across realistic workloads, hardware configurations, and deployment environments.
- Communicate research results through technical reports, open-source contributions, internal presentations, and publications at leading database and systems venues (e.g., SIGMOD, VLDB, CIDR).
- Contribute to the broader technical direction of ClickHouse Labs by identifying emerging research opportunities and helping shape longer-term research projects.
QUALIFICATIONS
MINIMUM QUALIFICATIONS
- Masters/Ph.D. in Computer Science, Data Science, or a related field, with research experience in databases, distributed systems, systems software, or machine learning systems.
- Strong publication record in leading peer-reviewed research venues such as SIGMOD, VLDB, SOSP, OSDI, NSDI, or NeurIPS, with work relevant to databases or systems.
- Strong programming and systems-development background, including experience working with database internals or other large systems codebases such as PostgreSQL, MySQL, ClickHouse, or comparable modern DBMSs.
- Proficiency in systems programming using C, C++, Rust, Zig, or a comparable low-level programming language.
- Strong analytical, experimental, problem-solving, and technical communication skills.
PREFERRED QUALIFICATIONS
- Experience developing or operating database systems in cloud environments such as AWS, Google Cloud Platform, or Microsoft Azure.
- Familiarity with large language models, reinforcement learning, learned optimization, or other techniques at the intersection of machine learning and systems.
- Experience contributing to large open-source systems projects, particularly database engines, distributed systems, compilers, or storage systems.
BONUS QUALIFICATIONS
- Familiarity with modern systems-development and verification tooling, including formal specification or model-checking frameworks such as TLA+/PlusCal, Alloy, or Lean, as well as relevant development tools and languages such as LLVM, eBPF, Python, Go, or advanced profiling and debugging tools (e.g., perf, sanitizers, or tracing frameworks).
- Proven track record in optimizing database systems via hardware acceleration (e.g., GPU, FPGA, CXL), with a focus on designing methods for offloading for query execution, storage layers, and data-intensive primitives using frameworks like CUDA, SYCL, ROCm, or specialized FPGA development flows.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Lisbon
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Role: Forward Deployed Backend/DevOps Engineer
- Location: Portugal (Lisbon)
- Reports to: VP, Forward Deployed Engineering
- Working type: Hybrid (On-site at customer locations approx. 50% of time)
- Must be eligible and able to attain relevant national and NATO security clearances.
- Must be based in-country and native level speaker of the country you're deploying to.
WHY THIS ROLE MATTERS
In this role, you are the backend and infrastructure backbone defence and intelligence customers rely on. You deploy ICEYE's intelligence platform into secure (often air-gapped) environments and design the high-performance backend systems that move satellite data at scale — fast APIs, resilient services, tuned databases, automated infrastructure. Our stack: Python and Go services on Kubernetes, PostgreSQL and MongoDB, Terraform and Ansible, CI/CD pipelines that also run offline, cloud (AWS) and on-premises air-gapped clusters, with AI-assisted development as the default.
This is a ship-daily role: systems you build run mission-critical workloads analysts use to protect nations.
WHAT YOU'LL OWN
Platform deployment & operations
- Deploy ICEYE's intelligence platform into customer secure environments (on-premise, air-gapped networks, classified data centres).
- Install, upgrade and operate Kubernetes clusters and containerised applications (Docker) in customer environments — cloud and on-premises.
- Build infrastructure-as-code (Terraform, Ansible) and CI/CD pipelines that work without external internet access, including offline registries and artifact mirroring.
- Troubleshoot deployment and production issues in disconnected environments, from the application layer down to storage and networking.
High-performance backend systems
- Design and build APIs, services and data pipelines that handle large volumes of SAR imagery and intelligence data with low latency.
- Connect ICEYE systems to customer C4ISR infrastructure and intelligence tools through robust, well-designed integrations.
- Own database design and performance at production scale (PostgreSQL, MongoDB): schemas, indexing, tuning, replication and backup.
- Apply caching, queueing and horizontal scaling patterns deliberately — and capacity-plan for fixed on-premises hardware where you cannot simply scale out.
Reliability, security & observability
- Build monitoring, logging and alerting that work in restricted environments, so problems are found before the customer finds them.
- Harden deployments to meet customer security constraints; own backup, recovery and upgrade paths for systems that cannot go down.
- Run the infrastructure behind AI workloads shipped by the team — model serving, vector databases, GPU nodes — reliably and repeatably.
Customer engagement & rapid delivery
- Work embedded with intelligence analysts, operators and customer IT teams to understand operational and infrastructure requirements.
- Rapidly prototype and iterate (working systems first, polish later) to address immediate operational needs.
- Conduct hands-on training for customer administrators on platform operations.
- Feed deployment experience back to ICEYE's product and engineering teams as concrete technical requirements.
WHAT WE'RE LOOKING FOR
Must-haves
- 5+ years hands-on backend engineering building and operating production systems at scale.
- Strong programming skills in Python. You write typed, tested services and you are comfortable with async APIs. TypeScript is a plus.
- Proven experience designing high-performance backend systems: APIs, distributed services, messaging, caching and databases under real load. Experience with spatial, search, or vector workloads in Postgres is a plus.
- Production experience in both cloud (e.g., AWS) and on-premises environments — this role lives in both.
- Deep Docker and Kubernetes: deploy, debug, and upgrade clusters — not only consume them. GitOps and infrastructure-as-code experience. Pipelines that can run offline or on an isolated network are a plus.
- Observability as a habit: metrics, logs, and alerts are part of done.
- Infrastructure-as-code (Terraform, Ansible) and CI/CD experience, ideally including pipelines that run offline or in isolated networks.
- PostgreSQL and/or MongoDB at production scale: schema design, tuning, replication, backup and recovery.
- Observability as a habit: metrics, logging and alerting are part of done, not an afterthought.
- Builder mindset: ship fast, iterate with feedback, and prioritise working solutions over perfect architecture.
- Strong communication and customer engagement, able to work embedded with intelligence analysts / military operators.
- Strong spoken and written English, able to explain technical concepts to non-technical stakeholders.
- Willingness to travel 40–60% to customer sites within the region.
Nice to have
- Experience in defence, intelligence, or government operational environments.
- Deploying to on-prem data centres and/or air-gapped networks, including offline artifact and registry management.
- Event streaming and high-throughput data systems (e.g., Kafka or similar) at production scale.
- Deeper Kubernetes: operators, service mesh, multi-cluster, storage and networking internals.
- Security hardening and accreditation experience (system hardening baselines, audit and compliance in classified environments).
- Familiarity with geospatial data, satellite imagery, or remote sensing.
- Experience running infrastructure for AI/LLM workloads: GPU scheduling, model serving, vector databases.
- Active use of AI-assisted development tools as part of your daily workflow.
- Experience in defence tech (e.g., Palantir, Anduril, Scale AI, similar startups).
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing—at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at https://www.iceye.comiceye.com http://iceye.com
ГибридleadSan Francisco
УдалённоseniorRemote
УдалённоПротиворечивые условия: This position offers remote set-up for US and Canadian Citizen and provides relocation assistance for Europeans
ГибридAthens, Georgia; Atlanta, Georgia
ОфисseniorГеография найма не уточнена
ГибридГеография найма не уточнена
ГибридSan Francisco
География найма не уточнена
seniorWe believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
ГибридleadMadrid
УдалённоUnited States; Canada; United Kingdom; Germany; The Netherlands
ГибридLisbon; Must be based in-country and native level speaker of the country you're deploying to