Операционный менеджмент вакансии

Задачи: — Управление и оперативное реагирование на запросы клиентов высокого уровня через Slack, обеспечение быстрой, профессиональной и чёткой коммуникации по вопросам платформы и сервисов. — Мониторинг и управление публичными отзывами на платформах, таких как Trustpilot. — Формулирование стратегических ответов для улучшения онлайн-репутации компании и координация внутренних усилий по поддержанию рейтинга 5 звёзд. — Исследование, поиск и взаимодействие с новыми инфлюенсерами и контент-криэйторами в сферах трейдинга, криптовалют и финансов для поддержки маркетинговых инициатив. — Отслеживание эффективности текущих кампаний с инфлюенсерами, составление регулярных отчётов и предоставление операционных инсайтов внутренним командам. — Поддержка исполнительного руководства, включая административные задачи, аудит внутренних рабочих процессов и выполнение различных оперативных проектов по запросу. Требования: — Опыт 2-3 года в операционной деятельности, клиентском успехе, управлении аккаунтами или поддержке руководства. — Предпочтение кандидатам с опытом или глубоким пониманием финансов, финтеха, криптовалют или проп-трейдинга. — Отличные письменные и устные навыки английского языка. — Высокий уровень владения Slack, Google Workspace (особенно продвинутыми таблицами), Notion и современными CRM-системами. — Знание систем управления репутацией, особенно платформы Trustpilot. — Проактивность, стрессоустойчивость, способность работать самостоятельно в удалённой или гибкой среде. Условия: — Конкурентная ежемесячная зарплата, соответствующая международным стандартам финтеха. — Прямое наставничество и карьерное ускорение от опытной финансовой команды. — Гибкая, современная рабочая среда с использованием передовых инструментов для совместной работы. — Бонусы, основанные на эффективности работы и росте маркетинга. — Медицинская страховка и бюджет на профессиональное развитие.

Location: Zomba About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Location: This role is based in Zomba with significant travel expected to other Districts within Malawi. About this role: The Field Manager - External Relations will support GiveDirectly's government and external relations strategy, primarily at the district and local level, acting as the organization's on-the-ground representative to district authorities,community structures, NGO partners and private sector actors. Working closely with the Senior Manager - External Relations, this role ensures that GiveDirectly's work is well understood and well received— translating national-level strategy into consistent, trusted relationships on the ground. The role also contributes to the organization's broader understanding of the local operating environment by conducting regular political, economic, and social analysis, including tracking national economic trends and situations that could affect programming. The role rewards exceptional understanding of local and national government in Malawi, strong economic and analytical acumen, a highly autonomous working style, and the ability to develop strategically advantageous relationships. Reports to: Senior Manager - External Relations Level : Field Manager Travel Requirement: Regular travel required to conduct field visits across various Districts in Malawi. What you’ll do: Build and maintain strong working relationships with district-level officials (e.g., District Commissioner's office, relevant line ministries/departments), community leaders, non-governmental organizations). Identify and create opportunities for partnership and collaboration with public and private actors across the district. Scope new operational locations through fieldwork, relationship-building, and data gathering, and lead district entry processes and ongoing liaison for programme rollout and operations. Gather, synthesize, and interpret large volumes of qualitative and quantitative data to produce clear, well-structured reports that inform organisations decision-making. Monitor the prevailing political, economic, and social environment with particular focus on tracking and interpreting economic trends, conditions, and shocks that could affect programme delivery. Produce periodic briefs on the emerging economic and political situation to support decision-making by the organisation. Support local awareness-raising activities, community meetings, and information sessions about GiveDirectly's programmes. Work closely with field operations teams and programmes to ensure external relations activities are aligned with programme timelines and realities on the ground. Represent GiveDirectly at relevant district-level forums, coordination meetings, and community events. What you’ll bring: Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. Bachelor Degree in a relevant field Language Requirement: Professional fluency in English and Chichewa. Minimum of 3–4 years of experience in stakeholder engagement, government relations, or related partnership work, with a strong understanding of government protocols and diplomacy. Demonstrated skills in conducting independent research, synthesizing and managing data, and writing clear, structured reports. Strong judgement and the ability to take timely and appropriate action within complex  situations. Ability to independently identify local-level risks (political, social, security-related, or reputational) that could affect programme delivery or GiveDirectly's standing in the district. Strong communication, facilitation, and documentation skills, including the ability to engage high-level Government and Non-Governmental stakeholders diplomatically and respectfully. Ability to work independently in field settings, manage competing priorities, guarantee reliability and good work ethic. Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Lilongwe About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Role overview: GiveDirectly Malawi has grown steadily since its introduction in 2019 and in 2025 launched our most ambitious program and research agenda yet, delivering funds across an entire district alongside the largest-ever randomized trial on unconditional cash. The Admin. Operations Manager runs the administrative engine of the country office. They are accountable for the functions every team depends on but few see: vendor and casual labour payments, petty cash, office premises and security oversight, field and office assets management, transport and logistics, visitor coordination, and regulatory compliance. When these work, programs move. When they slip, the cost lands on recipients, staff and vendors alike. The Admin. Operations Manager  is a people manager first. They lead a cross-site team of associates and support staff, and they are expected to build capability, not just allocate tasks. They work in close partnership with the Procurement & Warehousing Manager, with Finance on payments and reconciliations, and with the Programs team on the logistics that field operations require. They advise the Operations Director and Country Director on administrative planning, budget and process improvement. Responsibilities: Payments, petty cash and expense management Own the end-to-end payment cycle for vendors, contractors and casual labour: validate invoice and timesheet authenticity, match each to goods or services actually received, assemble the full documentation pack, check the ledger for duplicates, and submit through the agreed payment request workflow. Hold the team to a standing target of no overdue supplier invoices. Apply the correct withholding and statutory tax treatment to each payment, and share filing proof with the payments team. Follow payments through to settlement with Finance, maintain the payables tracker, and reconcile vendor accounts and payment discrepancies. Run the petty cash cycle end to end — float request, retirement with receipts and memo, review and complete documentation — and produce the month-end cash count certificate. Train staff across the country office on the payment and expense systems and on documenting expenditure correctly. Office premises, facilities and security Oversee upkeep of the country and field offices, liaising with landlords on maintenance, and maintain the utilities, connectivity and supplies the office needs to operate without interruption. Scope and secure field office locations as programs require, furnish them to standard within the agreed lead time, and manage relocation and closure. Manage office access and guard services, holding providers to the agreed scope of service. Act as the office focal point for day-to-day safety and security practice, and escalate incidents in line with policy. Provide and maintain a safe work environment, including adequate first aid facilities and protective equipment for field staff, as per GD standards or national regulations. Office and field asset management Maintain a complete register of office and field assets — equipment, furniture, IT hardware and general supplies — updated monthly with new purchases, movements and disposals, with all assets tagged, allocated and tracked. Conduct quarterly asset verification against the register and report exceptions. Enforce staff protocols on handling and safe storage of GD property, and recover and reallocate assets when staff exit or projects close. Forecast asset replacement, run the annual disposal cycle, and manage disposal of obsolete, damaged, lost or stolen assets with the required documentation and approvals. Procure and maintain insurance coverage for office assets and vehicles, and manage claims. Transport, logistics and visitor coordination Oversee the office vehicle fleet and the Logistics Officers who operate it, including scheduling, maintenance, fuel management and cost control against the field transport budget. Coordinate staff travel — flights, accommodation and ground transport — and oversee logistics for high-priority visitors. Lead on visas and permits for GiveDirectly visitors and employees, and prepare supporting and invitation letters for visa applications. Coordinate transport of materials and staff to field locations. Support office functions and team events, including retreats and field-site logistics. Team leadership and capability building Lead the administration team across the country office and every field base: coordination, prioritisation, coaching, and quality assurance of deliverables. Supervise office facilities and support staff — cleaners, catering staff and Logistics Officers — to maintain an orderly and functional office. Hire, onboard and performance-manage direct reports, including verifying timesheets, leave and attendance. Complete Quarterly Development Discussions (QDDs) for all direct reports on the global performance cycle, using them to set development goals and track progress. Ensure SOPs and templates are in place, understood and used consistently across all sites. Enable rapid scale-up: for each new field office, recruit and orient the Field Admin Associate, cleaners and transport support needed for the site to open on time. Systems, risk and compliance Improve back-office systems — payments workflow, records, office administration — so they support delivery at scale rather than constraining it. Assess resource and capacity gaps across the administration function on an ongoing basis and plan ahead to fill them. Maintain compliance with GiveDirectly policy, donor requirements, the code of conduct and Malawian regulation, implementing preventive controls and fixing process weaknesses before they become findings. Build expertise within the team on the national and local regulatory environment and compliance requirements. Support Finance and Internal Audit through review processes, providing payment and asset documentation, reconciling discrepancies and closing out findings. Lead development of the annual administration budget under the guidance of the Operations Director, review actual against planned spend, and flag variances early. Advise the Operations Director and Country Director on administrative planning and process improvement. Desired qualifications: 5-7 years of work experience in office administration, operations or business support roles, including experience owning a payments or financial administration function. Bachelors/Masters in business administration, management or a relevant field. Strong alignment with GD values, and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. Experienced people manager with demonstrated ability to deliver results through others and set up strong management processes, ideally across multiple sites. Sound working knowledge of payment processing, invoice validation, statutory tax treatment and basic financial controls. Exceptional ability to logic through complex operational questions & run robust analyses to inform management and programming decisions. Exceptional written & verbal communication skills to be deployed for a range of audiences (field teams, local and global leadership teams, regulatory authorities, service providers etc.). Excellent interpersonal skills and a collaborative management style. Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant "learning by doing". Fluency in English and Chichewa, and willingness to travel to field sites within Malawi. Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Задачи: — End-to-end merch management: oversee all stages of custom merchandise production for both internal company needs and major international I-Gaming events (within the Merch and Production team) — Maintaining and expanding a reliable network of international (specifically Chinese) manufacturing partners — Creating detailed briefs, conducting negotiations, and controlling premium product quality — Cross-functional collaboration: proactive communication with internal stakeholders (marketing, event teams, etc.) to accurately identify their needs, gather requirements, and present finished solutions — Custom product development: creating and presenting creative merchandise ideas, forming product catalogs, and developing unique promo solutions that match the brand's style and values — Monitoring inventory levels, ensuring timely dispatches, and managing safe delivery to event venues worldwide Требования: — Experience in the apparel custom manufacturing industry 3+ years (China vendors) — Optimize resources proven experience — Planing and monitoring production processes experience — Ensure compliance with quality standards — Experience in budget planning and optimization — Experience using CRM systems — Fluent Ukrainian/Russian — English level B1 or higher Условия: — International iGaming company with a strong team — Full‑remote & Long‑term contract — Corporate benefits, learning opportunities, and team events

Задачи: — Руководить прогнозированием, планированием мощностей, расписанием и оптимизацией рабочей силы в глобальной организации обслуживания клиентов с более чем 4000 агентами. — Разрабатывать планы по персоналу, согласующие спрос клиентов, цели по уровню обслуживания, опыт сотрудников и финансовые цели. — Сотрудничать с командами операций, финансов, управления поставщиками и аналитики для поддержки бизнес-приоритетов и долгосрочного роста. — Мониторить производительность рабочей силы, выявлять риски и возможности, рекомендовать корректировки персонала для улучшения операционных результатов. — Создавать и улучшать процессы для повышения точности прогнозов, эффективности персонала, эффективности расписания и производительности. — Внедрять ИИ, автоматизацию и новые технологии управления рабочей силой для повышения масштабируемости, точности прогнозирования и принятия решений. — Управлять, обучать и развивать команду управления рабочей силой, поддерживая культуру ответственности, сотрудничества, инклюзивности и постоянного улучшения. Требования: — Опыт управления рабочей силой не менее 7 лет в крупных операциях обслуживания клиентов. — Опыт руководства людьми не менее 3 лет с подтвержденным успехом в обучении, развитии и удержании высокоэффективных команд. — Глубокие знания в области прогнозирования, планирования мощностей, составления расписаний, управления в реальном времени и аналитики рабочей силы, приводящие к измеримым бизнес-результатам. — Опыт поддержки сложных операций с тысячами агентов в разных географиях, каналах и с аутсорсинговыми партнерами. — Сильные аналитические навыки и умение переводить данные о рабочей силе в практические рекомендации для операционных и исполнительных руководителей. — Опыт внедрения улучшений процессов, повышения операционной эффективности и межфункциональных инициатив для улучшения обслуживания и бизнес-показателей. — Страсть к использованию ИИ, автоматизации, предиктивной аналитики и технологий управления рабочей силой для модернизации практик и улучшения принятия решений. Условия: — Полная занятость. — Удаленная работа. — Годовая зарплата от 170000 до 235000 USD. — Возможность бонусов, конкурентных акций и социальных льгот. — Политика работы в офисе с четырьмя днями в офисе и пятницей из дома для сотрудников, живущих рядом с офисом, а также полностью удаленная программа. — Пакет льгот, включая уход за детьми, пожилыми и домашними животными, субсидии на транспорт, комплексное медицинское и финансовое обеспечение, щедрый отпуск, оплачиваемый декретный отпуск, поддержку планирования семьи и другие. Компания: Chime Financial, Inc — финансовая технологическая компания, не банк, предоставляющая удобные инструменты и платформы для управления финансами, помогающая миллионам людей достигать финансового прогресса. Контакты для отклика и подробности по ссылке.

Задачи: — Отвечать за выручку и рентабельность региона — Планировать продажи и ключевые KPI — Управлять фондом оплаты труда (ФОТ) и командой директоров территорий — Развивать кадровый резерв и клиентский сервис — Участвовать в формировании ассортимента Компания SOKOLOV — один из крупнейших ювелирных брендов России с собственным производством и розничной сетью.

Компания УНИ ПАК, занимающаяся производством безалкогольных напитков, ищет операционного директора для управления заводом в Можайске Московской области. В обязанности входит координация операционной деятельности, включая производство, техническую службу, контроль качества, склад и логистику. Кандидат должен обеспечивать выполнение производственного плана по объему, срокам, качеству и себестоимости, а также повышать эффективность оборудования, снижать простои и потери. Важной частью работы является руководство руководителями подразделений и производственной командой, контроль ключевых производственных показателей, обеспечение стабильной работы оборудования и инфраструктуры, а также развитие и оптимизация производственных процессов. Требования включают опыт работы на производстве безалкогольных напитков, знание линий розлива PET и CAN, минимум 5 лет на руководящей должности в производстве, высшее техническое образование и умение управлять производственными показателями, такими как выпуск, OEE, производительность, простои, потери, себестоимость и качество. Работа предполагает присутствие на производственной площадке в Можайске, график 5/2, официальное трудоустройство и компенсацию аренды жилья для иногородних. Уровень заработной платы начинается от 400 000 рублей на руки.

Leverage Live Local prepares and manages Florida Live Local Act property tax exemptions for multifamily owners, representing more than 90 properties and about 30,000 units. Задачи: — Обеспечивать правильное и своевременное подачу каждой заявки на освобождение от налога в каждом цикле — Отслеживать решения по заявкам в системе с соблюдением законодательных сроков — Управлять отказами и апелляциями, соблюдая все сроки — Организовывать ежегодную переквалификацию и соблюдение нормативных требований — Руководить операционной командой, обеспечивая SLA, чистоту данных и ответственность — Поддерживать единый источник правды для команды, программного обеспечения и клиентов — Отвечать за показатели работы через 90 дней и 6 месяцев, включая своевременность подачи, уровень отказов, готовность контрактов, выполнение повторяющихся требований и эскалации к основателю — Обеспечивать 100% соблюдение юридических сроков с первого дня Требования: — Опыт управления операциями в быстрорастущем сервисном бизнесе с доходом в несколько миллионов долларов — Опыт управления командой из трех и более человек — Готовность работать в основные часы, пересекающиеся с 9:00 до 18:00 по восточному времени США Условия: — Базовая зарплата 180 000 долларов с возможностью увеличения до 250 000–350 000 долларов в зависимости от результатов — Еженедельный прямой доступ к основателю компании — 20 дней оплачиваемого отпуска плюс федеральные праздники США — Ежемесячный медицинский пособие в размере 500 долларов — Пособие на организацию домашнего офиса в размере 1000 долларов — Профессиональное развитие с бюджетом 1200 долларов в год — Полностью удаленная работа Процесс отклика: — В заявке ответить на вопросы о метриках, которыми вы управляли, количестве подчиненных, опыте работы с жесткими нормативными сроками, готовности работать в указанные часы и приемлемости базовой зарплаты — Кандидаты, прошедшие отбор, получат видео о роли и письменное задание с дедлайном Это бета-функция для предотвращения спама, просьба упомянуть слово HOMAGE при отклике.

Обязанности: • Организация работы магазина и сотрудников • Выполнение плана по товарообороту, минимизация потерь • Взаимодействие с проверяющими органами • Ведение отчетности и анализ плановых показателей магазина • Контроль заказов, приемки, списания и сроков годности товаров, планирование запасов и ротация • Инвентаризации Требования: • Образование не ниже среднего профессионального или среднего общего (11 классов) • Управленческий опыт работы от 4 месяцев • Пользователь ПК Условия: • Оформление по ТК РФ • Фиксированный оклад + надбавка за товарооборот + ежемесячная премия • График работы 2/2 • Финансовая поддержка в сложных жизненных ситуациях • Доплата к длительному больничному • Подписка на сервис «Пакет» с повышенным кэшбеком только для своих сотрудников, скидки и акции от наших партнёров • Медицинская книжка за счет компании • Оборудованная комната отдыха с бесплатным кофе и чаем • Медицинская страховка, включая поддержку узких специалистов • Подарки и компенсация отдыха для детей сотрудников

Задачи: — помогать менеджеру контролировать ежедневные процессы — работать с таблицами и остатками — контролировать статусы заказов — обновлять информацию — ставить и контролировать небольшие задачи Условия: — удалённая работа — обучение внутри команды — возможность начать с позиции помощника и постепенно брать больше ответственности — доход 80 000–110 000 ₽

Location: Spain; Romania; Hungary; Bulgaria; Portugal; Slovakia; Poland; Estonia Workplace: Remote ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. Location: While this position is posted in a specific region, all of Oyster’s positions are fully remote, and you can work from home. Forever. To create the best experience for our new hire, this role requires that you be based within UTC -1 to UTC +3 In this highly strategic and cross-functional role, you’ll own and evolve Oyster’s global network of external payroll partners and core compliance providers that underpins end-to-end payroll delivery across our markets. Operating with a primary focus (~80%) on core multi-country payroll delivery, vendor accuracy, calendar adherence, and operational controls, alongside secondary oversight (~20%) of specialized Compliance vendors, you’ll ensure our partners deliver scalable, high-quality, and fully compliant solutions that enable our customers to hire anyone, anywhere. You’ll combine commercial acumen, operational excellence, regulatory monitoring, and strong relationship management to drive vendor performance, execute risk assessments, resolve complex payroll escalations, and continuously strengthen our global partner ecosystem. From leading commercial negotiations, compliance tracking, and governance frameworks to identifying new partner opportunities and ensuring alignment with local legal and statutory payroll standards, you’ll play a critical role in shaping how Oyster delivers global employment solutions at scale. This role is ideal for someone who thrives in ambiguity, enjoys solving complex operational challenges, and can confidently influence stakeholders internally and externally. You are commercially minded, data-driven, solutions-oriented, and energized by building strong partnerships that create long-term business impact. Key Responsibilities - Act as the Subject Matter Expert and primary operational and commercial owner for Oyster's strategic multi-country payroll partners worldwide. - Maintain deep operational mastery of end-to-end payroll delivery workflows, cut-off calendars, variance analysis, Gross-to-Net (GTN) calculations, statutory filings, and failure modes across key markets - Partner with internal Pay & Payroll operations teams to monitor partner SLA compliance, data payload delivery, and payroll cut-off adherence - Proactively evaluate vendor capacity, operational readiness, and processing controls ahead of peak payroll cycles and expansion into new markets - Define partner strategy, governance, scorecards, review cadences, escalation thresholds, and improvement plans - Hold partners accountable for payroll accuracy, timeliness, statutory compliance, compliance tracking, responsiveness, controls, and customer outcomes - Manage the full vendor relationship lifecycle, from partner selection and onboarding through transition, consolidation, or exit decisions - Evaluate partner capabilities, market coverage, operational maturity, security/compliance posture, and scalability - Build and maintain expertise in multi-country payroll delivery, regulatory dependencies, and contractual trade-offs Vendor Performance & Governance - Establish baselines and monitor vendor performance through KPIs, SLAs, scorecards, and remediation plans - Lead recurring executive business reviews and performance discussions with partner leadership teams - Translate payroll-partner performance data into recommendations for Operations, Product, Finance, Legal, Customer teams, and leadership - Monitor operational performance and proactively identify service risks or quality concerns - Conduct structured vendor compliance audits, risk assessments, and operational reviews across the partner ecosystem - Drive consistent governance standards, regulatory alignment, and operational excellence across vendors - Lead ongoing regulatory monitoring, risk assessments, and compliance tracking to ensure there are no gaps in compliance across all payroll and compliance vendor operations and local legal standards across all operating regions Commercial & Partnership Management - Build trusted, long-term relationships with external partner leadership teams - Lead or materially shape commercial negotiations, contract renewals, pricing, remedies, and service changes - Strengthen strategic partnerships to support business growth and customer outcomes - Lead complex, multi-market payroll escalations through root-cause analysis, recovery, prevention, and executive communication - Collaborate cross-functionally and externally to resolve sensitive operational challenges - Support customer and internal stakeholder conversations requiring partner expertise - Identify and source new partners to strengthen global coverage and capabilities Vendor Ecosystem Development - Identify operational or geographic gaps within the vendor ecosystem - Evaluate and onboard new partners to strengthen Oyster’s global coverage - Recommend improvements to ecosystem strategy, scalability, and service quality - Partner cross-functionally to evolve how Oyster leverages and manages external vendors - Drive initiatives that improve partner consistency, efficiency, and customer experience Strategic Business Partnership - Advise internal teams on vendor capabilities, strengths, and operational considerations - Guide partner selection decisions based on customer needs and business priorities - Share insights from vendor trends, escalations, and operational performance data - Partner with Go-To-Market teams to support deal strategy and customer solutions - Enable scalable and commercially sound global employment solutions - Proactively partner with internal teams including HRBPs, Employee Lifecycle Teams, and Payroll/Pay teams to align vendor capabilities with employee support and operational workflows Escalation Leadership - Maintain secondary oversight (~20%) of specialized Health & Safety and Compliance vendor relationships, ensuring partner capabilities and SLAs support local statutory requirements - Lead high-impact escalations across external partners and internal teams with limited direction - Coordinate cross-functional and cross-partner responses to critical operational issues - Protect customer experience while balancing operational and commercial priorities - Identify root causes and recurring trends across escalations - Drive preventative improvements and operational maturity across the partner ecosystem - Lead in escalations on calls to get to root cause, find solutions, and manage end-to-end resolution. CONTINUOUS IMPROVEMENT & HIGH PERFORMANCE - Continuously audit and refine workflows and ways of working to reduce response times and elevate service quality. - Build scalable processes, knowledge, automation, and AI-enabled reporting while protecting payroll and personal data. - Analyze recurring ticket trends and received queries to identify systemic issues, proactively building preventative resources for internal teams. - Identify opportunities to improve workflows, documentation, and knowledge management, ensuring Pearls have accurate, accessible self-service resources to reduce dependency and improve operational efficiency. Projects - Lead People Services and cross-functional projects as we work towards our Mission to enable companies to hire anyone, anywhere! Core Requirements - 5+ years of direct experience managing multi-country Payroll Vendors and Compliance/Health & Safety partners in a global environment - Strong technical understanding of end-to-end payroll processing cycles, Gross-to-Net (GTN) calculations, statutory filings, and payroll controls - Significant experience owning strategic payroll and compliance vendor relationships in a global or multi-country environment - Deep understanding of payroll operations, compliance tracking, risk assessments, statutory controls, regulatory monitoring, and global legal standards - Evidence of improving vendor performance and regulatory alignment through KPIs, SLAs, vendor compliance audits, governance, remediation, and executive business reviews - Commercial negotiation and contract-management capability, including pricing, service levels, remedies, renewals, and trade-offs - Highly strategic thinker with the ability to balance operational detail with long-term business goals - Strong analytical and problem-solving skills, with the ability to use data to drive decisions and improvements - Commercially minded and solutions-oriented, with a pragmatic approach to operational challenges - Exceptional relationship-building and influencing skills across internal and external stakeholders - Strong ownership mindset with the ability to operate autonomously in a fast-paced environment - Experience managing complex escalations and driving resolution across multiple stakeholders - Excellent communication and presentation skills, both written and verbal - Collaborative and cross-functional by nature, with experience partnering across Operations, Legal, Support, Sales, and Customer-facing teams - Process-oriented and continuously looking for ways to improve scalability and operational maturity - Comfortable working in ambiguity and helping shape evolving operational functions and frameworks - Demonstrated track record of proactive business partnering with internal stakeholders such as HRBPs, Lifecycle Teams, and Pay teams - [BONUS] Experience working with global vendors across multiple regions (APAC, EMEA, LATAM, AMER) - [BONUS] Experience building or scaling vendor governance programs and operational frameworks - [BONUS] Additional languages - [BONUS] Have worked in a fast-paced, scaling startup or global tech environment - [BONUS] Experience implementing AI tools or automation workflows to improve workflows and vendor management You'll also need - A reliable home internet connection (or be able to get one) - Fluent English language HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Обязанности: • Управление магазином как бизнесом (от планирования численности команды и постановки задач сотрудникам до управления финансовым результатом) • Перевыполнение плана по товарообороту, минимизация потерь • Отчетность и анализ показателей магазина • Взаимодействие с проверяющими органами • Управление стандартным циклом работы магазина: контроль заказов, приемки, списания и сроков годности товаров, планирование запасов, инвентаризации Требования: • Опыт управления командой (не обязательно в продуктовой рознице) • Знает, как выстраивать отношения с клиентами • Самостоятельный и инициативный • Управленческий опыт – не менее 6 месяцев • Неоконченное высшее или среднее специальное образование • Финансовая грамотность, базовое понимание ключевых показателей бизнеса и их влияния • Готовность брать на себя ответственность за свои решения, взвешенное отношение к риску • Умение грамотно расставлять приоритеты в работе, готовность выстраивать партнёрские отношения и принимать решения даже в ситуациях неопределённости Мы предлагаем: • Фиксированный оклад, ежемесячная премия за выполнение плана продаж и годовой бонус за превышение экономических показателей • Отсутствие верхней границы годового бонуса • Свобода принятия решений по основным процессам магазина • Адаптация в роли директора магазина до 6 месяцев • Обучение предпринимательскому подходу ведения бизнеса и постоянная поддержка в процессе работы • Официальное оформление по ТК РФ. Оплачиваемые больничные и отпуска • Финансовая поддержка в сложных жизненных ситуациях • Медицинская книжка за счет компании • Скидки в магазинах сети, скидки от партнеров • Медицинская страховка для сотрудника и его семьи в формате телемедицины, включая поддержку узких специалистов • Подарки и компенсация отдыха для детей сотрудников • Сильная корпоративная культура

В компании Grow Food, специализирующейся на производстве и доставке здорового питания с площадками в Санкт-Петербурге, Москве и Екатеринбурге, открыта позиция директора по операционной эффективности. В обязанности входит управление полным циклом проектов по улучшению операционных процессов — от диагностики до внедрения и достижения результатов на производстве. Кандидат будет отвечать за портфель проектов изменений, а также за создание дашбордов и отчетов, отражающих эффективность процессов. Производственные процессы уже находятся на высоком уровне, поэтому задача состоит не в их создании с нуля, а в достижении качественно нового уровня эффективности.

Location: Santa Clara, CA Workplace: onsite About Welo Data Welo Data, a Welo Global brand, is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver the human judgment, data infrastructure, and evaluation systems that ensure AI models perform reliably across languages, cultures, and real-world contexts, at every stage from training through deployment.  Its global network of 500,000+ vetted experts spans 300+ languages and locales, enabling high-quality multilingual data creation and structured model evaluation across the full spectrum of modern AI applications — from large language models and voice and speech systems to agentic workflows and robotics and embodied AI. This breadth of linguistic, cultural, and domain expertise enables Welo Data to address critical AI development challenges, including safety, bias, inclusivity, and cross-lingual reliability. A unified global operating model, led by specialized program and quality experts and grounded in assessment-driven talent selection, localized rubrics, and continuous calibration, ensures consistent performance across languages, domains, and modalities. Underpinning all of this is NIMO™ (Network Identity Management and Operations), Welo Data's proprietary identity and fraud-prevention framework. Built to maintain data integrity and workforce trust across a global contributor base, NIMO combines advanced verification, continuous monitoring, and structured QA to ensure every dataset is accurate, traceable, and culturally grounded. welodata.ai    Role Overview You own a shift. Not a zone of it, not a function within it — the whole thing. Roughly 140 operators, 13 Cell Leads, and 3 Operations Supervisors collecting robot demonstration data, and you are the single person accountable for what that shift produces, how good it is, and whether everyone goes home safe. The shift you own runs whether or not the Production Manager is in the building. That's the job: your shift should be indistinguishable in output and quality from the one before it and the one after it. What You Will Do Own your shift's production plan end to end — accepted episodes, first-pass acceptance, utilization, and labor efficiency against target. Manage 2–3 Operations Supervisors; own their performance, their development, and the quality of the Cell Lead bench underneath them. Run shift start-up, mid-shift review, and a documented handoff — you receive the shift before yours and hand off cleanly to the shift after. Make the real-time calls: redeploying staff when a cell goes down, resequencing work when a task type stalls, flexing coverage when attendance comes in short. Own safety on your shift — daily walks, protocol enforcement, incident response, and the expectation that your supervisors use: their stop-work authority. Partner with Data Quality on your shift's acceptance rate; drive root cause into retraining and process rather than into a rework queue. Escalate equipment and rig issues to Lab Engineering and keep staffed-but-idle hours visible. Handle performance management and employee relations escalations from your supervisors, partnering with HR. Hold California meal, rest, and overtime compliance across every non-exempt employee on your shift. Report your shift's performance and variance daily, with the explanation and the fix, not just the number. What Good Looks Like Your shift hits plan without overtime surprises or last-minute heroics. Handoffs are clean enough that the next shift starts producing immediately. Your supervisors make decisions without calling you, and your Cell Leads are being prepared for supervision. Quality on your shift doesn't vary from the other shifts — consistency is the whole point of this layer. Problems reach the Production Manager as "here's what happened and here's what I did," not as an open question. Basic Qualifications 5+ years in production, manufacturing, warehouse, or lab operations, including 2+ years managing supervisors or team leads. Experience with full accountability for a shift or a production area of 75+ hourly employees. Track record owning daily output and quality targets, and explaining variance credibly. Experience with performance management, attendance, and employee relations for a non-exempt workforce. Working knowledge of California wage and hourly requirements for non-exempt employees. Available to own an assigned shift (day, swing, or night) onsite in Santa Clara. Preferred Qualifications Robotics, hardware, AI data collection, advanced manufacturing, or technical lab background. Experience in a quality-gated operation where output is inspected before it counts. Promoted from a supervisor role, or has promoted supervisors from their own team. Comfort pulling and interpreting your own shift data from dashboards or spreadsheets. Continuous improvement background — Lean Six Sigma, or equivalent practical experience. Bilingual (English/Spanish). Work Environment and Physical Requirements Onsite robotics lab and warehouse environment; the majority of your shift is spent on the floor. Assigned shift, with occasional cross-shift coverage during ramps, launches, and handoff issues. Must be able to stand and walk the floor for extended periods. Must be able to occasionally lift and/or move up to 25 lbs. Why This Role Matters Consistency across shifts is what turns a lab into an operation. This role is the reason the third shift produces like the first one, and the reason problems get solved on the floor instead of escalating. Benefits Included in the Offer: - Friendly Working Environment - IT Equipment - Social Activities - Global Mobility Policy - Employee Referral Program - Employee Assistant Program - Medical, Dental, and Vision Insurance - HSA & FSA - 401(k) retirement - Short & Long Term Disability Insurance - Accident, Critical Illness, Hospital Indemnity Insurance  - Telemedicine Benefit - Annual Leave - Paid Public Holidays - Maternity/Paternity Leave   Hourly Pay: $71-$81/hour.   Job Reference: #LI-JC1

Компания — быстрорастущая e-com с собственным брендом, работающая в товарных категориях с фокусом на сезонные товары, с годовым оборотом около 1 млрд ₽ и ежегодным ростом в 2-3 раза. В компании сформированы основные функциональные блоки: отделы продаж, логистика, арт-направление, аналитика и другие смежные функции. Собственник глубоко вовлечён в операционную деятельность, поэтому требуется операционный директор, который возьмёт на себя управление операционной системой бизнеса, пересоберёт слабые процессы, усилит структуру команд и выстроит работу компании так, чтобы собственник мог сосредоточиться на развитии бизнеса. Задачи: — Планирование продаж, прибыли и ключевых финансовых показателей, управление P&L; — Пересборка и систематизация текущих процессов; — Перестройка отделов продаж в более функциональные; — Управление отделами продаж, логистики и арт-направлением, выстраивание эффективного взаимодействия между отделами; — Внедрение KPI, регулярного менеджмента и понятной отчётности; — Участие в управлении ассортиментной матрицей и ценообразованием; — Работа с сезонностью и операционными рисками; — Решение кризисных ситуаций без постоянного подключения собственника; — Снижение зависимости бизнеса от ручного управления. Требования: — От 3 лет опыта на позиции операционного/коммерческого директора или сопоставимой роли в успешных товарных компаниях с оборотом от 2–3 млрд ₽ в год; — Подтверждённые кейсы роста, пересборки процессов и достижения финансовых результатов; — Опыт работы с сезонным товаром; — Умение строить эффективные структуры без избыточного ФОТ и зависимости от одного «суперзвёздного» специалиста; — Системность, самостоятельность и способность принимать решения без постоянного контроля собственника; — Будет плюсом опыт самостоятельной работы на маркетплейсах в роли РОПа/категорийного менеджера и опыт работы с FBS. Условия: — Формат работы — удалённый, полная занятость, график 5/2; — Время на связи: 10:00–20:00 по Москве, с возможностью оперативного включения в критических ситуациях; — Возможность оформления по ТК или сотрудничество с ИП/самозанятым; — Доход: на период стажировки — 200 000 ₽ фикс, после стажировки — 150 000 ₽ фикс + KPI, совокупный доход от 300 000 ₽, для кандидатов с сильным опытом возможны индивидуальные условия. Процесс отбора: 1. Первичные вопросы по опыту и результатам; 2. Интервью с рекрутером; 3. Интервью с собственником с обсуждением практических кейсов; 4. Проверка рекомендаций; 5. Выход на стажировку.

Location: New York Workplace: OnSite ABOUT US: AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation. Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. THE ROLE: We’re looking for a hands-on Global Workplace Lead to own workplace experience across all Modal offices. You’ll manage our Workplace Experience team and set the tone for the day-to-day operations, programs, and physical environments that make each location thrive. You care as much about how a space feels as about how it functions, and bring the same taste and judgment to our offices that we bring to our product. You’ll develop a deep understanding of what each office actually needs, and build trusted relationships with local leads and cross-functional partners across the organization. WHAT YOU’LL WORK ON: - Manage and develop a team of workplace services professionals, setting direction, coaching performance, and building a high-functioning team - Own operational quality across every office by tracking service levels and space utilization, spotting patterns, and fixing the underlying causes of recurring problems - Stay ahead of what the business needs next by keeping a pulse on both local realities and company-wide priorities - Build the global budget and vendor strategy for workplace experience, and hold contractors and service providers accountable to clear performance expectations - Guide workplace experience through major transitions, including new office openings and relocations - Shape how Modal’s brand and culture show up physically, bringing the same clarity, craft, and attention to detail to our spaces that we bring to our product - Synthesize data, stakeholder input, and business context into recommendations for continuous improvement YOU MAY BE A FIT IF: - You have 5+ years in workplace, facilities, or office operations, ideally at a high-growth tech company where you built programs rather than inherited them - You have 2+ years of people management, including leading team members through office moves or openings - You’ve overseen workplace operations across multiple offices, ideally in more than one country - You have strong taste and judgment, with an instinct for what looks and feels like Modal - You have a clear willingness to take a hands-on approach and dive into the details - You can influence cross-functional partners and translate company strategy into effective local execution - You thrive in a fast-paced workplace with rapidly changing priorities - You’re excited to be in an in-office role, collaborating with team members IRL - You’re willing and able to travel to Modal offices globally

Задачи: — Управлять и развивать отношения с существующими PSP, банками, агрегаторами и платежными партнерами — Быть основным контактным лицом для партнеров после онбординга и интеграции — Координировать операционные, финансовые и технические вопросы с внутренними командами — Решать проблемы партнеров и находить практические решения — Работать над улучшением коммерческих условий, комиссий, ценообразования и добавлением новых платежных методов — Тесно сотрудничать с PSP / Account Managers Требования: — 1–3+ года релевантного опыта в Payments / PSP / FinTech / Acquiring / Gambling / Betting — Опыт работы с PSP, платежными провайдерами, агрегаторами или банками — Хорошее понимание картовых платежей, e-commerce платежей, интеграций и коммерческих комиссий — Опыт работы с рынками Европы / СНГ / Tier-1; LATAM будет плюсом — Сильные коммуникативные навыки, ответственность и умение решать проблемы — Проактивный подход — поиск решений вместо остановки на «нет» — Английский B1+; русский язык — сильное преимущество Условия: — Локация: предпочтительно Кипр — Уровень: Middle — Компенсация: фиксированная зарплата + возможные бонусы на основе результатов

Задачи: — Руководить командой из 5–7 специалистов по взысканию; — Контролировать выполнение планов и KPI команды; — Анализировать причины просадки показателей и находить точки роста; — Обучать сотрудников, давать обратную связь и помогать им повышать результативность; — Контролировать качество работы и разбирать сложные кейсы; — Работать со стадиями просрочки Soft / Soft+ / Hard в зависимости от направления. Требования: — Знание казахского языка; — Опыт работы в МФО / микрофинансовых организациях / коллекторских агентствах; — Практический опыт работы с взысканием и просроченной задолженностью; — Понимание специфики Soft / Soft+ / Hard Collection; — Опыт управления командой будет преимуществом; — Умение работать с KPI, обучать и мотивировать сотрудников; — Готовность к высокой динамике, большому объёму задач и переработкам. Условия: — Полностью удалённая работа, full-time, 5/2; — Доход обсуждается индивидуально; — Оплата в USDT; — Оплачиваемый отпуск; — Онбординг и поддержку на старте; — Возможность профессионального и карьерного роста.