Location: Warsaw, Poland
Workplace: fully
About Global University Systems (GUS)
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
We are seeking a meticulous and self-driven Senior Admissions Solutions Coordinator to take full ownership of the end-to-end admissions process for our UK and US partner universities. Working remotely from Poland, you will manage a live caseload, ensuring every application is processed accurately and efficiently while consistently meeting established KPIs. This role requires complete accountability for each student file from application through to enrolment.
Key Result Areas
· Manage a live portfolio of student applications, ensuring every case remains accurate, complete, and progresses efficiently through each stage of the admissions cycle.
· Review, verify, and process application documentation in accordance with the admission requirements and quality standards of UK and US partner universities.
· Take full ownership of individual performance metrics by meeting application deadlines, proactively identifying risks, and ensuring timely resolution of outstanding issues.
· Act as the primary point of contact for students, partner universities, and internal teams, ensuring clear communication and seamless coordination throughout the admissions process.
· Maintain the highest standards of accuracy and compliance by ensuring all applications meet institutional requirements before submission.
· Monitor personal performance, analyse workflow efficiency, and implement process improvements to enhance productivity, accuracy, and student experience.
Requirements
Essential Criteria
· Bachelor's degree or equivalent qualification.
· Minimum of 2 years' experience in admissions management, student enrollment, or a similar administrative role within higher education or university admissions.
· Proven experience managing high-volume application processing, documentation, and casework with exceptional accuracy and attention to detail.
· Demonstrated ability to work independently in a remote environment, effectively managing priorities and delivering results with minimal supervision.
· Self-motivated, disciplined, and capable of working independently in a remote, KPI-driven environment.
· Excellent written and verbal communication skills, with the ability to manage multiple stakeholders professionally.
Desirable Criteria
· Excellent organisational and time management skills, with a strong eye for detail.
· Strong analytical and problem-solving abilities, with a continuous improvement mindset.
· Proficiency in using CRM systems, admissions platforms, and Microsoft Office applications.
· Highly accountable, taking full ownership of work and outcomes.
· Calm, resilient, and able to perform effectively under pressure while managing competing deadlines.
· Committed to delivering a high standard of service, accuracy, and compliance throughout the admissions process.
Location
The position is home-based with travel if required.
Other Information
Please note this position is only available on our consultancy agreement.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.
Location: Warsaw, Poland
Workplace: fully
About Global University Systems (GUS)
Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
We are seeking a meticulous and self-driven Senior Admissions Solutions Coordinator to take full ownership of the end-to-end admissions process for our UK and US partner universities. Working remotely from Poland, you will manage a live caseload, ensuring every application is processed accurately and efficiently while consistently meeting established KPIs. This role requires complete accountability for each student file from application through to enrolment.
Key Result Areas
· Manage a live portfolio of student applications, ensuring every case remains accurate, complete, and progresses efficiently through each stage of the admissions cycle.
· Review, verify, and process application documentation in accordance with the admission requirements and quality standards of UK and US partner universities.
· Take full ownership of individual performance metrics by meeting application deadlines, proactively identifying risks, and ensuring timely resolution of outstanding issues.
· Act as the primary point of contact for students, partner universities, and internal teams, ensuring clear communication and seamless coordination throughout the admissions process.
· Maintain the highest standards of accuracy and compliance by ensuring all applications meet institutional requirements before submission.
· Monitor personal performance, analyse workflow efficiency, and implement process improvements to enhance productivity, accuracy, and student experience.
Requirements
Essential Criteria
· Bachelor's degree or equivalent qualification.
· Minimum of 2 years' experience in admissions management, student enrollment, or a similar administrative role within higher education or university admissions.
· Proven experience managing high-volume application processing, documentation, and casework with exceptional accuracy and attention to detail.
· Demonstrated ability to work independently in a remote environment, effectively managing priorities and delivering results with minimal supervision.
· Self-motivated, disciplined, and capable of working independently in a remote, KPI-driven environment.
· Excellent written and verbal communication skills, with the ability to manage multiple stakeholders professionally.
Desirable Criteria
· Excellent organisational and time management skills, with a strong eye for detail.
· Strong analytical and problem-solving abilities, with a continuous improvement mindset.
· Proficiency in using CRM systems, admissions platforms, and Microsoft Office applications.
· Highly accountable, taking full ownership of work and outcomes.
· Calm, resilient, and able to perform effectively under pressure while managing competing deadlines.
· Committed to delivering a high standard of service, accuracy, and compliance throughout the admissions process.
Location
The position is home-based with travel if required.
Other Information
Please note this position is only available on our consultancy agreement.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
About The Role:
We're an advertising company that lives or dies by how well we connect to the outside world. We integrate with the major social and ad platforms (Meta, Google, TikTok, LinkedIn, Snap, and more) and wire them into our internal systems for billing and reporting. Data moves constantly and in both directions, at scale, and a meaningful part of our estate is legacy. You'll own the technical direction that keeps all of this coherent, resilient, and evolvable — and you'll stay close enough to the code to prove it.
This is the top of our individual-contributor ladder. You won't have direct reports; your leverage comes from setting direction, building the hard parts yourself, writing the decisions down, and getting engineers and leadership to build behind them. This is not a role that only draws diagrams — you'll ship production code on the riskiest paths, cut the spike that de-risks a migration, and go deep in the incidents nobody else can crack. We work across PHP, Go, Python, TypeScript, and JavaScript; PHP and Go are both first-class and here to stay, and the right tool for a problem can land in either. You'll be the person who decides where new capability lands, how legacy gets retired, and how we absorb the constant churn of third-party APIs without breaking delivery.
What You'll Own:
The integration architecture for ingesting from and pushing to external ad/social platforms — versioning, rate limits, backfills, idempotency, webhooks, and graceful degradation when a partner API changes underneath us.
The data architecture for information flowing between platforms and internal systems: pipelines, reconciliation, contracts between services, and the path from operational data to reporting.
A pragmatic strategy for modernizing the legacy estate — strangler-fig migrations, clear service boundaries, and sound judgement about which language and pattern fit each problem — carried far enough into code that teams can follow the pattern.
The engineering bar for integration and data work: the reference implementations, patterns, and standards the org builds against, ratified through the technical committee.
What You'll Do:
Set the technical direction for new products and major changes, and stay the technical decision-maker through build and post-launch — with the authority to course-correct when implementation drifts, and the habit of being in the codebase to catch the drift early.
Build the hard parts yourself.
Write production code on the riskiest, highest-leverage paths; prototype the uncertain approach to turn an argument into evidence; build the reference implementation others extend.
Turn intangible trade-offs — partner API risk, team capability, long-term scalability, cost of change — into clear, written decisions (ADRs) that leadership and the technical committee can sign off on.
Define service and data contracts, integration patterns, and resilience strategies that survive third-party API deprecations and outages.
Go deep when it breaks: lead diagnosis on the gnarliest production incidents and performance regressions, and land the fix and the systemic follow-up.
Identify the infrastructure (compute, data, messaging, observability) needed to meet current and near-future goals.
Raise the bar through others:
mentor engineers and tech leads, set the standard in code review, and drive cross-functional decisions across engineering, product, security, and operations — through influence, not line management.
Evaluate third-party and vendor solutions against our integration and data requirements.
Monitor systems against performance and business benchmarks and escalate with concrete recommendations.
What We're Looking For:
Substantial experience as a staff/principal engineer (or equivalent) on
integration-heavy, data-heavy systems
— ideally where you didn't control the external APIs.
Still hands-on.
You lead by building, and you're demonstrably strong in production code, not only in design.
Depth in at least one of
PHP, Go, or Python
, and comfort across a polyglot estate (TS/JS on the front).
A track record of
modernising legacy systems incrementally
without halting delivery.
Fluency in integration and data patterns: idempotency, eventual consistency, rate limiting, queuing, backfills/reconciliation, API versioning.
A history of
driving technical decisions through influence rather than authority
— getting senior leadership and peer engineers to commit to a direction, and backing it with working code.
Nice To Have:
Experience with ad/martech platform APIs (Meta Marketing, Google Ads, TikTok, etc.).
Data warehouse / analytics pipeline experience (e.g. BigQuery).
Multi-region, multi-currency, or high-volume billing/reconciliation backgrounds.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Relocate to Singapore.
About Airwallex:
Airwallex is a unified payments and financial platform for global businesses, empowering over 200,000 businesses worldwide with integrated solutions for business accounts, payments, spend management, treasury, and embedded finance at a global scale. Founded in Melbourne, with over 2,200 employees across 26 offices globally, valued at US$8 billion and backed by leading investors.
Attributes We Value:
We seek successful builders with founder-like energy, strong role-related expertise, sharp thinking, motivation by mission and operating principles, good judgment, curiosity, and ability to make decisions balancing speed and rigor. Candidates are humble, collaborative, able to turn ideas into real products, and use AI to work smarter.
About the team:
Join the Global Treasury Payment Network (GTPN) product team, responsible for Airwallex's core money-movement platform enabling global fund movement through accounts, wallets, FX, and direct debit rails. The team focuses on reliable, scalable products, rapid iteration, and career growth.
What you’ll do:
- Own full lifecycle of global money movement infrastructure: strategy, roadmap, partner assessment, solution design, delivery.
- Leverage AI/ML insights to optimize payment routing, reduce transaction costs, detect fraud, and improve operational efficiency.
- Communicate product strategy and prioritization based on user research, market insights, and competitive analysis.
- Manage and mentor a high-performing team of Product Managers.
- Collaborate with financial partners, engineering, operations, and commercial teams to build scalable, reliable, compliant infrastructure supporting high-volume transactions.
- Serve as subject matter expert for money movement within Airwallex.
- Rapidly iterate on product launches, feature enhancements, and customer feedback to improve speed, cost-efficiency, and customer experience.
Who you are:
Minimum Requirements:
- Experience in Product Management or Engineering, especially in platform/infrastructure or technology domain, product design, planning, development.
- 3+ years formal people management experience leading cross-functional teams.
- Proven ability to balance user needs and commercial strategy to drive product growth.
- Track record of taking products from ideation to delivery at global scale.
- Strong analytical skills, data-driven decision-making.
- Ability to manage tradeoffs between long-term vision and short-term growth.
- Success in fast-paced, cross-functional teams delivering rapid execution.
- Flexibility to work across global time zones.
- Exceptional English communication skills.
- Bachelor’s degree in Computer Science, Engineering, or related field.
Preferred Qualifications:
- Experience in hyper-growth startups, financial infrastructure, or technology domains.
- Direct experience building payments or money movement platforms, or working with card schemes at global scale.
- Robust understanding of money movement systems, ledgers, payments orchestration.
- Familiarity with risk management, compliance, and regulatory requirements in fintech or payments.
Location: Rijeka
Workplace: remote
CSM Rijeka is looking for self-motivated and skilled seafarers to join our expanding fleet of Columbia Shipmanagement.
JOB DESCRIPTION & QUALIFICATIONS
Oversee all onboard electrical and automation systems.
Ensure safe operation, maintenance, and repairs.
Manage maintenance records, reports, and spare parts.
Ensure compliance with safety and maritime regulations.
Lead the electrical team and coordinate daily operations.
VESSEL'S SPECIFIC REQUIREMENTS
Minimum experience requirements: 12 months of previous experience in rank on Cruise Ship
Licensed Electro-Technical Officer (ETO) or equivalent certification.
Minimum 3–5 years of experience in shipboard electrical systems, with at least 1 year in a supervisory role.
Substantial experience on large cruise ships with worldwide itinerary.
Experience in trading area USA and Australia is recommended.
Good command of English (verbal and written).
CONTRACT TERMS & CONDITIONS
Contract Duration [4 months +/- 1 months]
Contract Benefit: Competitive salary
Terms and condition as per CBA applicable
Free Internet onboard and wellbeing support
You may include with your application any reference, specific job qualification, and your availability date.
Looking forward to welcoming you in the Columbia Family.
Location: Sydney
Workplace: hybrid
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognised by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognising our commitment to employee wellbeing and a strong workplace culture.Who we are looking for:We are seeking a Vice President of Sales, APAC to lead and scale our business across all customer segments and key APAC markets, including Australia and New Zealand, Southeast Asia and Japan. Reporting directly to the Chief Revenue Officer, this executive will own regional revenue growth, lead high-performing sales teams, expand strategic enterprise relationships, and drive market expansion across APAC.This role will be based in our Sydney Office.Responsibilities:Lead, coach, and develop high-performing sales leaders and Account Executives across the APAC region.Own the regional sales strategy and execution to achieve ambitious revenue and growth targets.Build and foster a high-performance culture focused on accountability, customer success, and continuous improvement.Drive enterprise new-logo acquisition while expanding strategic relationships with existing customers.Lead forecasting, pipeline management, territory planning, and business reviews to ensure predictable growth.Partner closely with Marketing, Customer Success, Solution Consulting, Alliances, and regional partners to maximise market opportunities.Represent Creatio with executive customers, partners, and at industry events across APAC.Requirements:10+ years of successful enterprise SaaS sales experience, including 5+ years leading high-performing sales teams.Proven track record of consistently exceeding regional revenue targets and scaling enterprise sales organisations.Strong experience selling complex SaaS platforms to large enterprises and building relationships with C-level executives.Demonstrated ability to develop and execute go-to-market strategies across diverse APAC markets.Experience managing long, complex sales cycles and multi-million-dollar opportunities.Strong leadership, coaching, and talent development capabilities.Deep understanding of the APAC enterprise software market and an established executive network across the region.Experience in CRM, workflow automation, no-code/low-code, or adjacent enterprise software markets is a strong advantage.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Paris; Madrid; Amsterdam; Marseille; Munich; London
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an AI Deployment Strategist, you will drive the adoption and deployment of Mistral’s AI solutions, working closely with customers from strategic vision to production implementation.
This role sits at the intersection of business strategy, AI innovation, and hands-on deployment, ensuring customers achieve transformative outcomes. You will partner with senior executives to design AI roadmaps, collaborate with the Applied AI team to deliver production solutions, and ensure smooth transitions from pre-sales to post-sales.
This role targets industrial enterprises, where you’ll partner with R&D and engineering leaders to integrate AI across their engineering workflows - from early design and exploration through production and operations. You’ll navigate enterprise-grade security, compliance (ITAR/EAR/export controls), and strict data privacy/IP requirements. Success means enabling autonomous AI-driven workflows, accelerating time-to-market, and driving breakthroughs in product performance and innovation.
WHAT YOU WILL DO
STRATEGIC DISCOVERY & VISION SETTING
- Lead executive-level workshops to identify business challenges and opportunities where Mistral’s AI can drive step-change improvements.
- Co-create AI adoption roadmaps with customers, articulating the “art of the possible” and a clear path to value.
- Partner with Account Executives to develop business cases, quantify ROI, and align solutions with customer objectives.
AI SOLUTION DESIGN & DEPLOYMENT
- Architect end-to-end AI solutions, integrating Mistral’s models and platform into customer workflows and technical infrastructure.
- Partner with the Applied AI team to design, prototype, and deploy AI solutions in production, ensuring scalability and impact.
- Own pilots and proofs-of-value, demonstrating the technology’s potential and paving the way for full-scale deployments.
VALUE REALIZATION & CUSTOMER SUCCESS
- Serve as a trusted advisor, guiding customer AI strategy and ensuring maximum value from Mistral solutions.
- Monitor and communicate outcome-driven KPIs with executive sponsors.
- Proactively identify expansion opportunities within accounts, building on initial wins to drive long-term partnerships.
CROSS-FUNCTIONAL COLLABORATION
- Act as the bridge between customers and Mistral’s internal teams, synthesizing feedback to influence product and research roadmaps.
- Create reusable assets, best practices, and playbooks to scale go-to-market efforts and ensure consistent delivery excellence.
- Travel (~30–60%) to foster deep client relationships and support on-site deployment.
INDUSTRY / VERTICAL-SPECIFIC RESPONSIBILITIES (FILL ONLY IF VERTICAL-SPECIFIC)
- Translate industrial engineering challenges into AI use cases
- Design hybrid AI-physics pipelines and validate them against ground truth simulations.
- Navigate enterprise IT constraints: Work with customer security teams to deploy models in air-gapped environments, VPCs, or on-prem HPC clusters.
- Drive adoption with engineers: Conduct hands-on workshops to upskill teams on AI-assisted workflows
WHAT WE'RE LOOKING FOR
- 2+ years in a client-facing strategic and technical role (e.g., data science consulting, value engineering, technical sales)
- Deep understanding of computational mechanics, numerical methods (FEM/CFD/DEM), or multi-physics simulation.
- Familiarity with industry tools (e.g., Ansys, COMSOL, OpenFOAM, SimScale, or custom solvers)
- Degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering).
- Solid foundations in AI/ML/Data Science, with the credibility to advise technical and non-technical audiences.
- Hands-on experience building and deploying AI applications (Python, JavaScript, or similar).
- Strong business acumen and structured problem-solving skills.
- Executive presence and strong communication skills (VP / C-level stakeholders).
- Resilient, results-driven, and comfortable leading through influence in a collaborative environment.
NICE TO HAVE
- Experience with sales qualification frameworks (e.g., MEDDPICC).
- Experience with value-based selling.
- Prior experience in aerospace, automotive, or energy sectors
Why This Role Matters
You will play a pivotal role in shaping how enterprises adopt and deploy AI, ensuring Mistral’s solutions deliver measurable impact. By partnering with the Applied AI team, you’ll help turn strategic visions into production-ready solutions, making Mistral an indispensable partner for our customers.
HIRING PROCESS
• Talent Acquisition screening call
• 30min Hiring Manager Interview
• 45min Business Acumen Interview
• 60min Technical Deep Dive on Physics AI
• Panel (Home Prep & Restitution)
• 30min Value Talk
• Reference check
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Amsterdam, Netherlands; Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland; Yerevan, Armenia
You see software development and team organization not as a rigid set of rules, but as a craft that deserves better tools. You want to design complex, data-rich productivity platforms where information architecture is a first-class problem, and you want to rethink how humans work alongside AI. If you are a designer who values hands-on craft, hates unnecessary bureaucracy, and wants the autonomy to build a team's design process from scratch, this role was built for you.
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 companies rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
YouTrack handles serious complexity – agile boards, backlogs, knowledge bases, helpdesks, and deeply customizable workflows – across teams from two-person startups to global enterprises. We’re at a point where the category's oldest assumptions are worth reconsidering. Issue tracking has relied on the same foundational blocks for years, but AI opens an opportunity to rethink how software can actively help teams get work done.
We need a Lead Product Designer to shape where project management goes next while keeping a massive, mature surface area coherent, legible, and a pleasant to use. In this role, you’ll lead a small design team of two designers, own the overall design quality bar across the product, and act as an individual contributor on our hardest, least-charted problems. You’ll build a fresh design process from scratch with the full backing of a team lead who respects craft and values professional judgment.
Day to day, you will:
Shape a point of view on how project management and issue tracking evolve in an AI-native world and turn those concepts into tools people can actually use.
Design how people work alongside AI capabilities in YouTrack, from conversational interfaces to inline assistance and background automation.
Develop interaction patterns for unsettled problems, including surfacing AI confidence, making actions transparent, and keeping users in control.
Prototype and test new concepts quickly, separating ideas that feel clever from those that genuinely reduce friction.
Keep a large, deep product coherent so that boards, helpdesks, reports, and administration feel like a single cohesive engine.
Partner with product management and engineering to shape roadmap priorities from a design perspective, influencing what gets built and why.
What you’ll bring
A deep commitment to craft ownership, holding yourself and your team to high standards without creating bottlenecks.
Comfort building clear, lightweight processes, without turning them into restrictive bureaucracy.
The generosity to share knowledge openly and collaborate across a broad, global design community.
Clarity in your writing and reasoning, with the ability to explain complex design decisions in plain words.
Comfort with ambiguity and a healthy appetite for finding the right questions before designing the answers.
Strong opinions, loosely held, with a clear understanding of when to follow platform conventions and when to break them.
What you’ll need
Successfully led the design of complex, data-rich productivity tools or software systems where information architecture is a primary challenge.
Proven understanding of how modern AI systems operate beyond single-turn prompts, including agentic workflows and multi-step execution.
Experience mentoring and leading other designers, giving clear feedback that lands and raises the bar.
Ability to design unified experiences that cater to small startup teams and large enterprise customers simultaneously.
A portfolio showing a range of work from precise micro-interactions to large-scale information architecture.
What success looks like
Success means earning the trust of your team and peers through sound interaction choices and clear systemic improvements. You will establish a reliable critique rhythm and a structured way of working that helps your designers grow. Within your first few months, delivering clear patterns for our AI capabilities, paying down accumulated UX debt, and ensuring YouTrack remains both deep and remarkably quick on its feet.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work schedule. Enjoy the freedom to work from home or from the office.
Extra time off. More days to relax, recharge, and do the things you love.
Learning and development opportunities. Access to conferences, courses, and language classes.
Relocation support. Assistance to help make your move as smooth and stress-free as possible.
Free meals and snacks. Lunch and refreshments provided to keep you fueled.
Health and wellness. On-site gyms or sports club stipends.
Internal events. Company-wide celebrations and team gatherings.
If this sounds like you, we’d love to hear from you.
#LI-DNI
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Seoul
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
About The Job
Mistral AI is seeking a Head of Applied AI Engineering, to facilitate the adoption of its products among customers and collaborate with them to address complex technical challenges.
The role is an integral part of our Applied AI Engineering team, which is dedicated to driving the successful deployment of Mistral AI products and building complex enterprises use-cases. They work hand-in-hand with customers from the pre-sale stage to post-implementation, ensuring our solutions meet and exceed client expectations.
In this role, you’ll lead customer relations involving multiple stakeholders (CEO/CTO, data scientists, and software engineers) and function as a key resource in externalizing our research in production settings.
What you will do
- Deliver as an IC the critical lines of codes of our complex projects, you’ll be hands-on and de-risk the critical parts of our complex projects. You’ll stay deeply involved in coding, reviewing, and optimizing AI solutions.
- Lead technical teams of Applied AI Engineers, providing mentorship, technical guidance, and best practices for deploying state-of-the-art GenAI applications across industries.
- Lead technical discussions during pre-sales, translating customer requirements into actionable solutions and communicating Mistral’s technological advantages to diverse stakeholders.
- Design and oversee the implementation of complex AI systems, including fine-tuning, RAG, agentic workflows, and custom LLM applications, ensuring alignment with Mistral’s product roadmap and open-source initiatives.
- Drive innovation by identifying emerging trends in AI, evaluating new tools and methodologies, and championing best practices for fine-tuning, inference, and deployment.
- Work closely with product managers, researchers, and engineers to ensure seamless integration of customer feedback into Mistral’s product development cycle.
About you
- You are fluent in English and Korean native
- You hold a PhD / master in AI / data science or you’re self-made
- You have 10+ years as a technical individual contributor (data scientist or software engineer) on AI-based products
- You have experience in Fine Tuning LLMs, tackling advanced RAG or agentic use cases
- You have deep understanding of concepts and algorithms underlying machine learning and LLMs
- You have a deep understanding of Cloud Infrastructure and how to deploy AI based products
- You have deployed or built products with large scale user based
- You hold strong communication skills with an ability to explain complex technical concepts in simple terms with technical and non-technical audiences
Ideally you have:
- Contributed to open-source projects in particular in the space of LLM
- Experience as a Forward Deployed Engineer, Staff Engineer Machine Learning Engineer, Staff Data Scientist.
- Experience founding a startup or as a founding member of a fast growing startup
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Seoul
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
About The Job
Mistral AI is seeking an Applied AI Engineer to facilitate the adoption of its products among customers and collaborate with them to address complex technical challenges.
The Applied AI Engineer - Software Engineer will be an integral part of our Applied AI Engineering team, which is dedicated to driving the successful deployment of Mistral AI products. They will work hand-in-hand with customers from the pre-sale stage to post-implementation, ensuring our solutions meet and exceed client expectations.
What you will do
- Deliver as an IC the critical lines of codes of our complex projects, you’ll be hands-on and de-risk the critical parts of our complex projects. You’ll stay deeply involved in coding, reviewing, and optimizing AI solutions.
- Lead technical teams of Applied AI Engineers, providing mentorship, technical guidance, and best practices for deploying state-of-the-art GenAI applications across industries.
- Lead technical discussions during pre-sales, translating customer requirements into actionable solutions and communicating Mistral’s technological advantages to diverse stakeholders.
- Design and oversee the implementation of complex AI systems, including fine-tuning, RAG, agentic workflows, and custom LLM applications, ensuring alignment with Mistral’s product roadmap and open-source initiatives.
- Drive innovation by identifying emerging trends in AI, evaluating new tools and methodologies, and championing best practices for fine-tuning, inference, and deployment.
- Work closely with product managers, researchers, and engineers to ensure seamless integration of customer feedback into Mistral’s product development cycle.
About you
• You are fluent in English and Korean
• You hold a degree in Computer Science, Software Engineering, or a related field.
• You have 5+ years as a technical individual contributor on cutting-edge technologies
• You have strong technical coding skills in Python and TypeScript
• You have experience with front-end frameworks such as React, NextJS, or VueJS.
• You have experience with back-end technologies such as NodeJS.
• You have a solid understanding of software development principles, including design patterns, data structures, and algorithms.
• You hold strong communication skills with an ability to explain complex technical concepts in simple terms with technical and non-technical audiences
Ideally you have:
• Experience with LLM/GenAI models
• Contributed to open-source projects or libraries
• Experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect or Technical Product Manager
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Shanghai
Workplace: onsite
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
ABOUT YOU
We are looking for a Senior Backend Engineer who is systems-minded, detail-oriented, and passionate about building scalable infrastructure to join our Platform Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to design and own the server-side architecture of a white-label game distribution platform, tackling challenges in multi-tenancy, large-file delivery, and high-concurrency systems.
Strong command of GoLang and solid experience in microservices and distributed systems are essential, along with experience in building backend services for content distribution, app stores, or gaming platforms. The ability to collaborate with cross-functional teams and drive technical decisions on performance, security, and observability will be key to your success in this role.
If you’re passionate about building robust, high-performance backend systems that power game distribution at scale and love solving complex infrastructure problems in the gaming ecosystem, we would love to hear from you!
Responsibilities
Design, build, and maintain the backend services for the game distribution platform, with a highly available and scalable server-side architecture
Design and implement a multi-tenant architecture supporting data isolation
Design and implement the storage and delivery solution for large game files (object storage / CDN, signed download URLs, resumable downloads, version management)
Build backend APIs and permission systems for the operations admin panel and publisher portal
Design and deliver the search solution (e.g., Elasticsearch) to power full-text search and filtering of games
Ensure system performance, concurrency, security, and observability (monitoring, logging, alerting)
Game industry experience required
On-site position only (remote work not available)
Requirements
Degree in Computer Science or a related field, with 5+ years of backend development experience
Strong command of GoLang
Proficiency with AI coding tools (Claude Code, Gemini, etc.)
Solid RESTful API design skills; familiar with microservice architecture
Familiar with relational database (MySQL/PostgreSQL) design and optimization; knowledge of NoSQL (Redis, etc.)
Familiar with message queues (Kafka/RabbitMQ), caching, and other middleware
Solid engineering fundamentals: coding standards, unit testing, Git, CI/CD
Nice to have
Understanding of the Chinese gaming industry and experience in Chinese game building, publishing, or operation on major Chinese gaming platforms
Experience in backend development for games or game platforms
Familiarity with server-side integration of game SDKs (accounts, in-app purchases, real-name verification)
Familiarity with in-app purchase (IAP), virtual goods, and order management
Experience with multi-tenant SaaS / white-label platform architecture
Familiarity with Elasticsearch
Experience designing and optimizing high-concurrency, high-traffic systems
Experience with app stores or content/game distribution platforms
Knowledge of object storage and CDN, with experience in or awareness of large-file / high-concurrency delivery
Note: Less experienced candidate could be considered as middle-level developer.
Job Description
This job description is intended to outline the general nature and level of work currently performed and is not an exhaustive list of all duties, responsibilities, or qualifications required.
Privacy Notice & Data Processing Consent
By submitting your application and uploading your resume/CV, you acknowledge and agree that Xsolla will process your personal information (including but not limited to your name, contact details, work experience, and educational background) for the purpose of recruitment, candidate evaluation, and internal record-keeping.
In accordance with the Personal Information Protection Law of the People's Republic of China (PIPL):
Purpose Limitation: Your data will only be used for current and future recruitment considerations within Xsolla.
Sensitivity: We will handle your personal information with a high duty of care.
Your Rights: You have the right to access, correct, or delete your personal information, and to withdraw your consent at any time by contacting us.
If your application proceeds past the final interview stage, we may conduct a background check, subject to applicable laws and regulations, only after obtaining your separate written consent. Any such check will be strictly limited to information directly relevant to the employment relationship (e.g., educational background, employment history) and will comply fully with the PIPL. Your personal information will be used solely for recruitment and human resource management purposes, and we will implement rigorous security measures to protect your data.
Xsolla takes your privacy rights seriously. We are committed to protecting your personal information in accordance with Chinese data protection laws and will not sell, unlawfully provide, or disclose any personal data received during the hiring process without your explicit authorization. As a data processor, we uphold our obligations to safeguard your personal data and respect your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Shanghai
Workplace: onsite
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
ABOUT YOU
We are looking for a Senior Android Engineer who is self-motivated, product-minded, and technically rigorous to join our Storefront Engineering team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to build a high-quality, white-label Android game store from the ground up, tackling complex challenges in large-game distribution, download management, and multi-tenant theming.
Strong Kotlin and modern Android development skills are essential, along with experience in native Android development, particularly with large-file downloaders, app stores, or content distribution systems. The ability to collaborate effectively with cross-functional teams (product, design, backend, and QA) and drive technical decisions will be key to your success in this role.
If you’re passionate about creating high-performance, feature-rich consumer-facing applications and love solving the unique technical challenges of distributing and updating large-scale Android games, we would love to hear from you!
Responsibilities
Design, build, and maintain the Android client for the game store, using Kotlin + Jetpack Compose to deliver a modern, high-performance UI.
Implement core features: game browsing, categories, search and filtering, game detail pages, user accounts, game library, ratings and reviews.
Design and implement the game download, install, and update management module (resumable downloads, guided/silent installation, signature verification, version management).
Implement white-label theming and multi-channel build capabilities (via Gradle product flavors and/or runtime theme configuration) to support per-partner branding.
Optimize app performance (e.g. startup time), stability (e.g. crash rate), binary size, and memory usage.
Collaborate closely with product owner, designer, backend dev, and QA; contribute to technical design and code reviews.
Write clean, maintainable, and well-tested code; enforce coding standards and participate in peer code reviews.
Game industry experience required
On-site position only (remote work not available)
Qualifications and Skills
Degree in Computer Science or a related field, with 5+ years of native Android development experience.
Strong command of Kotlin, including coroutines and Flow for asynchronous programming (or mastery of Java and its equivalents).
Proficient with Jetpack Compose for declarative UI development (traditional View/XML experience is a plus).
Familiar with Android Jetpack components (ViewModel, Lifecycle, Room, Navigation, Hilt) and MVVM/MVI architecture.
Familiar with common libraries: networking (Retrofit/OkHttp), image loading (Coil/Glide), and local storage.
Familiar with the Gradle build system, including white-label / multi-tenant / multi-flavor builds, signing, and version management.
Solid understanding of Android’s installation mechanisms, permission model, and behavioral changes across OS versions.
Solid engineering fundamentals: coding standards, unit testing, and version control (GitLab/GitHub).
Proficiency with AI coding tools to boost development productivity.
Nice to have
Understanding of the Chinese gaming industry, game app characteristics, and player needs.
Experience in game development, publishing, or operations on major Chinese gaming platforms.
Familiarity with the Android package structure exported by game engines such as Unity / Unreal (APK + OBB expansion files, large asset bundles).
Experience integrating game SDKs (account login, in-app purchases, ad monetization, analytics, real-name verification).
Note: Less experienced candidates could be considered as middle-level developers.
Job Description
This job description is intended to outline the general nature and level of work currently performed and is not an exhaustive list of all duties, responsibilities, or qualifications required.
Privacy Notice & Data Processing Consent
By submitting your application and uploading your resume/CV, you acknowledge and agree that Xsolla will process your personal information (including but not limited to your name, contact details, work experience, and educational background) for the purpose of recruitment, candidate evaluation, and internal record-keeping.
In accordance with the Personal Information Protection Law of the People's Republic of China (PIPL):
Purpose Limitation: Your data will only be used for current and future recruitment considerations within Xsolla.
Sensitivity: We will handle your personal information with a high duty of care.
Your Rights: You have the right to access, correct, or delete your personal information, and to withdraw your consent at any time by contacting us.
If your application proceeds past the final interview stage, we may conduct a background check, subject to applicable laws and regulations, only after obtaining your separate written consent. Any such check will be strictly limited to information directly relevant to the employment relationship (e.g., educational background, employment history) and will comply fully with the PIPL. Your personal information will be used solely for recruitment and human resource management purposes, and we will implement rigorous security measures to protect your data.
Xsolla takes your privacy rights seriously. We are committed to protecting your personal information in accordance with Chinese data protection laws and will not sell, unlawfully provide, or disclose any personal data received during the hiring process without your explicit authorization. As a data processor, we uphold our obligations to safeguard your personal data and respect your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Singapore; Tokyo; Seoul; Melbourne; Canberra; Sydney
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an founding HR Operations Manager for APAC, you will establish and scale our HR infrastructure across the region. This role exists to ensure our regional operations run smoothly, seamlessly blending day-to-day compliance, payroll execution, and expansion into new markets.
Working closely with local and international stakeholders, you will own the end-to-end employee lifecycle. Your impact will be felt directly through the design of efficient HR systems, structured onboarding experiences, and accurate multi-country payroll management.
You will act as a practical builder, optimizing everything from everyday employee inquiries to complex vendor management. By bridging legal compliance with a collaborative approach, you will support our regional growth while fostering a compliant and organized workplace.
This role can be relocated in Singapore, Australia, Japan or Korea.
WHAT YOU WILL DO
- Manage and execute monthly payroll for employees and Employer of Record (EoR) staff across the APAC region to guarantee timely, accurate compensation.
- Oversee the onboarding journey, ensuring all contractual elements, labor amendments, and internal HRIS records are systematically completed and updated.
- Resolve day-to-day employee inquiries and coordinate international work visas to support business travel and team mobility.
- Lead HR expansion initiatives when entering new countries, establishing local benefits administration and compliant operations from scratch.
- Optimize regional operations by auditing external vendors, benchmarking payroll providers, and automating manual workflows.
- Implement people-related procedures and best practices that mitigate company risk and align with local labor regulations.
WHAT WE'RE LOOKING FOR
- 8 to 15 years of progressive HR experience, ideally within a high-growth or startup environment.
- Deep expertise in Singaporean labor law and employment regulations, with additional experience navigating multiple APAC markets such as South Korea, Australia, India, or Japan.
- Solid understanding of regional payroll mechanisms, local tax laws, and handling Employer of Record (EoR) frameworks.
- Practical proficiency with modern HR technology, including HRIS and payroll management software.
- A hands-on, builder mindset with a proven track record of turning fragmented tasks into efficient, streamlined workflows.
- Strong communication and problem-solving skills centered on a service-oriented approach to supporting team members.
- Singapore citizenship or Permanent Residency (PR) status, required due to visa constraints for this specific position.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Kuala Lumpur, Malaysia
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
Senior Executive, Global Retention
About the Role
Our client is a fast-growing player in the financial trading sector and is seeking a
Senior Executive, Global Retention
to help shape how they retain and grow their global client base. In this role, you will build global retention toolkits that empower local markets to drive trading revenue from existing clients.
If you're passionate about CRM, lifecycle marketing, and turning data into actionable strategies, this is an exciting opportunity to make a global impact.
Key Responsibilities
Retention Program Management
Develop and execute global retention programs across the customer lifecycle, including active trader growth, churn prevention, and dormant client reactivation.
Campaign Execution
Drive omni-channel campaign planning and execution across multiple customer touchpoints.
Partner with CRM, content, and design teams to ensure timely and high-quality campaign delivery.
Performance & Insights
Track and report on key retention KPIs.
Evaluate campaign and customer journey performance.
Provide actionable recommendations to continuously improve retention initiatives.
Market Intelligence
Conduct regular market research and competitor analysis to identify trends, opportunities, and areas for optimization.
Stakeholder Partnership
Serve as the key liaison between global and local markets.
Support campaign localization, facilitate best-practice sharing, and contribute to ad hoc strategic projects.
Qualifications
Bachelor's degree in Marketing, Business, Communications, e-Commerce, or a related field.
At least 3 years of experience in retention, loyalty, CRM, or lifecycle marketing.
Experience in, or a strong interest in, the financial trading or FinTech industry is highly preferred.
Hands-on experience with CRM, marketing automation, and MarTech platforms.
Strong analytical skills with a commercial mindset and the ability to translate data into actionable insights.
Creative, self-motivated, and able to thrive in a fast-paced, global environment.
Excellent written and spoken Mandarin (or Cantonese) and English.
Location: Yerevan, Armenia; Dubai, United Arab Emirates
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
Job Description
Reporting to the Team Lead / Senior Customer Service, our client is seeking a proactive and customer-focused
Thai-speaking Customer Service Representative
to join the team.
The successful candidate will be responsible for delivering high-quality support to Thai-speaking clients, resolving inquiries efficiently, and contributing to a positive overall customer experience. You will work within a diverse, collaborative team environment and play a key role in supporting client satisfaction and retention.
Key Responsibilities
Respond to customer inquiries via phone, email, and live chat in Thai and English.
Provide accurate information regarding products, services, and policies.
Resolve customer issues in a timely and professional manner.
Maintain detailed and accurate records of customer interactions within CRM systems.
Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction.
Identify and escalate priority or complex issues when necessary.
Handle back-office related queries and support requests.
Assist clients with basic technical troubleshooting where required.
Manage and resolve customer complaints effectively and professionally.
Meet defined performance targets, including response times, resolution rates, and customer satisfaction metrics.
Identify opportunities to enhance client experience and retention through value-added support and service.
Qualifications
Fluency in Thai and English (spoken and written) is essential.
Previous experience in customer service or a similar role is preferred; experience within financial services or trading environments is an advantage.
Strong communication and interpersonal skills.
Ability to work effectively under pressure in a fast-paced environment.
Strong multitasking and organizational abilities.
Familiarity with CRM systems and customer support tools is beneficial.
Problem-solving mindset with strong attention to detail.
Additional language skills are a plus.
Additional Information
Benefits & Perks
Our client offers a competitive benefits package, including:
Hybrid working policy
Discretionary performance-related bonus
Personalized flex benefits
Wellbeing initiatives and access to self-development tools
Medical insurance
Comprehensive leave package of 40 days inclusive of public holidays
Our client is an equal opportunities employer and encourages applications from suitably qualified candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.
Location: King of Prussia, United States; McKnight, United States; Newtown Square, United States; Philadelphia, United States; Pittsburgh, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Nashua, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Melbourne, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
seniorWarsaw, Poland
ГибридMadrid, Spain; You lead by building, and you're demonstrably strong in production code, not only in design
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Paris; Madrid; Amsterdam; Marseille; Munich; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
leadSeoul; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
leadSeoul; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ОфисseniorShanghai
ОфисseniorShanghai
ГибридSingapore; Tokyo; Seoul; Melbourne; Canberra; Sydney; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
seniorKuala Lumpur, Malaysia
Yerevan, Armenia; Dubai, United Arab Emirates
King of Prussia, United States; McKnight, United States; Newtown Square, United States; Philadelphia, United States; Pittsburgh, United States