Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About This Role
We’re hiring a
Senior Data Analyst to support our People organization
, using data to help Fivetran attract, develop, engage, and retain exceptional talent as we scale. You’ll work across the employee lifecycle — from recruiting and workforce planning to employee experience, learning and development, performance, and retention — turning complex people data into insights that shape how we build and support our teams.
This is a high-impact, highly cross-functional role for someone who enjoys operating at the intersection of
data, people, and strategy
. You’ll partner closely with leaders across People, Recruiting, Finance, and the broader business to answer important organizational questions, develop scalable analytical frameworks, and improve how decisions are made.
This is a full-time, flexible hybrid position based out of our Oakland, CA or NYC, NY office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration. There is no mandate on the number of days required but we encourage employees to come in every week to collaborate.
Technologies You’ll Use
SQL (BigQuery / Snowflake)
dbt / dbt State
Looker / LookML
Sigma / Hex / Google Sheets
Claude Code / Codex
HRIS, ATS, and other People systems and data sources
What You’ll Do
Define and own our core People metrics.
Establish clear definitions and reporting across areas such as headcount, hiring, retention, organizational health, employee experience, and talent development.
Build scalable analytical products.
Create canonical datasets, models, and self-service tools and dashboards that enable People teams and leaders to answer important questions quickly and consistently.
Serve as a trusted thought partner.
Translate analyses into clear narratives and recommendations for audiences ranging from functional operators to senior executive leadership. Work closely with our Engineers to improve Fivetran's own HRIS and ATS connectors.
Set a high bar for responsible People Analytics.
Help establish strong practices around data quality, integrity, governance, privacy, appropriate access, and the responsible use of sensitive employee data.
Turn people data into decisions.
Analyze complex and disparate datasets to identify trends, surface opportunities, and provide actionable recommendations to People leaders and business stakeholders.
Shape our analytics culture.
Mentor other analysts and partners, establish analytical best practices, and help People teams develop stronger data fluency and decision-making habits.
Skills We’re Looking For
5+ years of experience in analytics, data science, business intelligence, or a related analytical role
Advanced proficiency in SQL and data modeling, with experience working across large, complex datasets
Experience using Looker, Tableau, Sigma, or similar business intelligence and visualization tools
Strong analytical judgment and a track record of translating ambiguous business questions into structured analyses and actionable recommendations
Exceptional attention to detail and a high bar for data quality, analytical rigor, and reproducibility
Excellent communication and data storytelling skills; you can make complex findings intuitive and help decision-makers understand not just what is happening, but why it matters and what to do next
Comfort operating in ambiguity, developing hypotheses, and owning analytical problems end-to-end
Strong cross-functional instincts and the ability to build trusted relationships with both technical and non-technical partners
A builder mindset: you look beyond answering one-off questions and create frameworks, datasets, and tools that make future decisions faster and better
Passion for using data to improve how organizations attract, develop, and support their people
Experience using analytics to support key business decisions, preferably at a high-growth, SaaS, or B2B product company
Bonus Skills
Experience in People Analytics, workforce analytics, recruiting analytics, HR strategy, or another People-related analytical function
Familiarity with HRIS, ATS, performance management, engagement, or learning systems
#LI-HYBRID #LI-DJ1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$156,082
—
$195,102.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the role
We're hiring a Product Manager to lead the dbt v2 roadmap — the future of dbt Labs' intellectual property and a critical driver of product-led growth. You will own net-new functionality in Fusion that identifies and monetizes local deployments of dbt, shipping net new features, many of which also land in dbt Core, as well as proprietary ELv2 plugins that integrate seamlessly with the dbt platform.
This role is co-located with our dbt v2 engineering team in the US to accelerate execution, strengthen prioritization, and ensure tight alignment across product, engineering, and platform teams. You'll bridge open source product strategy with technical delivery and business impact, translating strategic investments into shipped features that drive the Fusion PLG motion.
In this role, you will
Own and deliver the dbt v2 roadmap, shipping net new functionality to dbt v2 like SQL comprehension, compute, governance, and SAO
Define requirements for Fusion features that integrate seamlessly with the dbt platform and unlock enterprise value
Keep the Fusion engineering team aligned, unblocked, and executing on a predictable cadence
Contribute hands-on to the dbt Core / Fusion codebases, including code reviews, documentation, and small feature implementations
Collaborate with OSS strategy leads, platform PM peers, and cross-functional stakeholders to deliver a unified roadmap
What success looks like
Shipping net-new features on a predictable quarterly cadence
Measurable contribution to Fusion PLG growth metrics, including identification and monetization of local dbt deployments
Hands-on contributions to dbt Core and Fusion code bases, including merged PRs and meaningful improvements to the open source codebase
Strong execution and alignment across the Fusion engineering team
You're a good fit if you have
5+ years of product management experience in technical domains such as developer tooling, data platforms, or open source software
Strong grasp of system architectures, particularly for local deployments and how they scale to enterprise use cases
Understanding of how open source investments drive PLG growth and product strategy
Ability to bridge technical delivery with business impact, translating features into revenue and growth metrics
Experience working with engineering teams to define, prioritize, and ship complex technical features
Strong communication skills with empathy for open source contributors and enterprise users alike
Nice to have
Hands-on experience with dbt or similar transformation frameworks
Background in plugin architectures, extensibility systems, or platform ecosystems
Understanding of PLG motions and freemium-to-paid conversion strategies
Experience with SQL engines, query optimization, or compute systems
Prior experience as an engineer whose worked with modern development frameworks (examples: React, Typescript, Python, etc.)
#LI-Remote
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$226,657
—
$283,322 USD
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$243,936
—
$304,920 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Vienna, Austria
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THIS ROLE
At Sentry, our Mobile team builds the next generation of observability tools for developers worldwide — processing over a billion events every single day. We're looking for a technical Senior Product Manager, Mobile to bring clarity and context to the team and help us create a delightful Sentry experience for mobile developers across the globe.
At Sentry, product managers, engineers, and engineering managers work together to help shape the roadmap and decide what to build next – with the engineering manager ultimately owning the decision. Your role will be to make sure the team deeply understands its users, the market, and how the product performs in the real world, including where it delights and where it creates friction, so the right decisions happen naturally. This position reports to the Director of Engineering..
IN THIS ROLE YOU WILL
- Turn scattered signal into clear context: Build and run a system that continuously gathers insight from everywhere it lives — users, customers, GitHub, our own product data, and the wider market (competitors, ecosystem trends, and industry shifts) — and turn it into well-framed problems, opportunities, and tradeoffs that inform the Mobile roadmap and guide prioritization. Draw out the people closest to customers (Sales, Support, Solutions) who are often acutely aware of the features we're missing, especially the ones about to cause customer churn
- Be the developer's voice: Talk to developers and engineering leaders on a steady cadence, represent them when internal decisions get made, test ideas quickly and cheaply before committing engineering, and use what you learn to keep us aligned on the top priorities for this persona
- Elevate the end-to-end mobile developer experience: Together with the Engineering Manager & Mobile engineers you will influence and improve the full user journey, from catching and surfacing a mobile issue in Sentry to resolving it automatically — across native (iOS, Android) and cross-platform (React Native, Flutter, KMP) developers alike
- Connect the dots and build trust: Partner closely not just with the engineering team, but also various internal stakeholders across the company — earning trust over time by delivering on your commitments and communicating clearly with people inside and outside the company
- Use AI to go faster and deeper: Apply strong judgment about where AI adds real leverage in discovery, synthesis, and analysis, and build it into repeatable systems rather than one-off prompts
- Measure outcomes, not output: Commit to measurable objectives tied to real customer and business value, track the metrics that matter across usage and revenue, and turn what you see into hypotheses and action
YOU’LL LOVE THIS JOB IF YOU
- Are relentlessly curious about users: you love talking to developers and customers, digging into data, structuring what you learn, and turning it into sharp hypotheses, problems, and bets
- Genuinely care about developer experience: you love mobile platforms and sweat the details of a great end-to-end UX
- Are technical enough to earn developers' trust: you know how software gets built, because you built or still build mobile applications yourself
- Are a high-agency self-starter who organizes their own work: you don't wait to be told what to do — you find the problems that matter and bring them to a solution
- Lead through context & collaboration, not control: energized by making a team smarter and letting them own priorities, rather than dictating the roadmap yourself
QUALIFICATIONS
- 3+ years experience as a Mobile developer — you don’t solely rely on empathy when representing this persona, but speak from your own experience as well
- 5+ years as a Product Manager, ideally with B2B SaaS and observability products for mobile platforms — backed by a background in mobile software engineering (Apple, Android, React Native, Flutter, etc.)
- Experience talking to customers directly and running continuous product discovery — you let evidence, not opinion, shape decisions
- Strong business and product judgment with an affinity for data and metrics — you turn signals into clear hypotheses and actions
- Excellent written and spoken communication, and a track record of driving outcomes through influence rather than authority — building alignment with engineering teams and business stakeholders through evidence and a clear narrative
- Fluent with AI in your daily workflow — you use it to work faster and sharper across your PM craft, and know where it doesn't help
- You live in the Vienna area or are willing to relocate
Not sure if you meet 100% of the qualifications? We encourage you to apply anyway. We're interested in people who are excited about this opportunity and eager to grow.
We are obliged by law to quote the minimum wage of EUR €64,554,-- gross per year for this position, in accordance with the respective collective agreement (IT-KV).
A successful candidate will be eligible to participate in Sentry’s employee benefit plans/programs applicable to the candidate’s position (including incentive compensation, equity grants, paid time off, and group health insurance coverage). See Sentry Benefits https://sentry.io/careers/ for more details about the Company’s benefit plans/programs.
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: United States
ClinChoice is a global full-service CRO committed to professional growth and a quality-driven “one-team” culture. We are seeking a
Principal Statistician
to join our in-house team and support projects across a diverse client portfolio, including pharmaceutical, biotechnology, medical device, and consumer health companies of varying sizes.
We are seeking a highly skilled
Principal Statistician
to lead statistical activities for clinical trials. This role requires hands-on statistical expertise, strong communication skills, and the ability to independently lead projects while collaborating closely with cross-functional teams.
Join our team: you can be part of making a difference in peoples' lives and experience a fulfilling and rewarding career!
Key Responsibilities
Lead and provide statistical support for clinical studies, primarily within
Oncology
Act as the
lead statistician
on assigned studies, overseeing statistical strategy and deliverables
Author and review key statistical documents, including:
Statistical Analysis Plans (SAPs)
Analysis Database Specifications (ADS)
Statistical sections of clinical study reports
Review and interpret analysis outputs, ensuring accuracy, quality, and regulatory compliance
Collaborate with cross-functional teams including Clinical, Programming, Data Management, and Regulatory
Provide guidance and oversight to statistical programmers as needed
Communicate statistical concepts, results, and risks clearly to both technical and non-technical stakeholders
Ensure adherence to regulatory standards (FDA, ICH, GCP) and company SOPs
Required Qualifications
MS or PhD in Statistics, Biostatistics, or a related field
Strong experience in Oncology studies
Hands-on experience writing:
Statistical Analysis Plans (SAPs)
Analysis Database Specifications
Reviewing and interpreting analysis results
SAS programming skills required
(hands-on or strong working knowledge)
Excellent
written and verbal communication skills
Experience working in a CRO and/or pharmaceutical/biotech environment
Preferred Qualifications
Experience leading Phase II–III clinical trials
Prior interaction with regulatory agencies
Experience mentoring junior statisticians or programmers
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-TT1 #LI-Remote #LI-Principal #Permanent
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in the US EST.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud.
Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud.
Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines.
Your scope will include:
OpenTelemetry SDK onboarding and configuration
Automatic instrumentation experiences, including OBI/Beyla and SDK injection
Client-side OpenTelemetry Collector deployment and onboarding
Collector configuration, authentication, and initial connectivity
Guidance and machine-readable context that help people and agents choose the right instrumentation approach
Workflows that allow coding-agents to implement, configure and verify instrumentation safely
Troubleshooting missing, incomplete, malformed, or unhealthy telemetry
Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud
The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution
Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value.
This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it.
AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs.
The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud.
What You’ll Be Doing:
Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions
Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require
Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry
Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey
Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion
Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation
Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation.
Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience
Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions
What makes you a great fit:
5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain
Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority
Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions
Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure
An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments
Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences
A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes
Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization
Bonus Points:
Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem
Experience with automatic instrumentation, eBPF, or runtime-based instrumentation
Firsthand experience as an SRE, platform engineer, developer, or observability practitioner
Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale
In the United States, the base compensation range for this role is $208,602
- $250,322
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in the UK.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud.
Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud.
Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines.
Your scope will include:
OpenTelemetry SDK onboarding and configuration
Automatic instrumentation experiences, including OBI/Beyla and SDK injection
Client-side OpenTelemetry Collector deployment and onboarding
Collector configuration, authentication, and initial connectivity
Guidance and machine-readable context that help people and agents choose the right instrumentation approach
Workflows that allow coding-agents to implement, configure and verify instrumentation safely
Troubleshooting missing, incomplete, malformed, or unhealthy telemetry
Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud
The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution
Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value.
This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it.
AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs.
The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud.
What You’ll Be Doing:
Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions
Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require
Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry
Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey
Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion
Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation
Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation.
Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience
Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions
What makes you a great fit:
5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain
Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority
Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions
Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure
An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments
Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences
A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes
Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization
Bonus Points:
Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem
Experience with automatic instrumentation, eBPF, or runtime-based instrumentation
Firsthand experience as an SRE, platform engineer, developer, or observability practitioner
Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale
In the UK, the base compensation range for this role is GBP
117,949
- GBP 141,539
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Sweden (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Sweden.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud.
Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud.
Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines.
Your scope will include:
OpenTelemetry SDK onboarding and configuration
Automatic instrumentation experiences, including OBI/Beyla and SDK injection
Client-side OpenTelemetry Collector deployment and onboarding
Collector configuration, authentication, and initial connectivity
Guidance and machine-readable context that help people and agents choose the right instrumentation approach
Workflows that allow coding-agents to implement, configure and verify instrumentation safely
Troubleshooting missing, incomplete, malformed, or unhealthy telemetry
Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud
The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution
Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value.
This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it.
AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs.
The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud.
What You’ll Be Doing:
Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions
Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require
Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry
Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey
Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion
Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation
Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation.
Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience
Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions
What makes you a great fit:
5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain
Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority
Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions
Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure
An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments
Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences
A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes
Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization
Bonus Points:
Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem
Experience with automatic instrumentation, eBPF, or runtime-based instrumentation
Firsthand experience as an SRE, platform engineer, developer, or observability practitioner
Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale
In Sweden, the base compensation range for this role is SEK 996,819
- SEK 1,196,182
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Spain.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud.
Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud.
Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines.
Your scope will include:
OpenTelemetry SDK onboarding and configuration
Automatic instrumentation experiences, including OBI/Beyla and SDK injection
Client-side OpenTelemetry Collector deployment and onboarding
Collector configuration, authentication, and initial connectivity
Guidance and machine-readable context that help people and agents choose the right instrumentation approach
Workflows that allow coding-agents to implement, configure and verify instrumentation safely
Troubleshooting missing, incomplete, malformed, or unhealthy telemetry
Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud
The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution
Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value.
This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it.
AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs.
The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud.
What You’ll Be Doing:
Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions
Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require
Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry
Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey
Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion
Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation
Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation.
Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience
Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions
What makes you a great fit:
5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain
Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority
Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions
Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure
An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments
Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences
A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes
Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization
Bonus Points:
Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem
Experience with automatic instrumentation, eBPF, or runtime-based instrumentation
Firsthand experience as an SRE, platform engineer, developer, or observability practitioner
Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale
In Spain, the base compensation range for this role is EUR 106,680
- EUR 128,016
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Republic of Ireland (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Ireland.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud.
Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud.
Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines.
Your scope will include:
OpenTelemetry SDK onboarding and configuration
Automatic instrumentation experiences, including OBI/Beyla and SDK injection
Client-side OpenTelemetry Collector deployment and onboarding
Collector configuration, authentication, and initial connectivity
Guidance and machine-readable context that help people and agents choose the right instrumentation approach
Workflows that allow coding-agents to implement, configure and verify instrumentation safely
Troubleshooting missing, incomplete, malformed, or unhealthy telemetry
Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud
The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution
Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value.
This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it.
AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs.
The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud.
What You’ll Be Doing:
Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions
Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require
Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry
Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey
Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion
Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation
Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation.
Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience
Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions
What makes you a great fit:
5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain
Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority
Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions
Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure
An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments
Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences
A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes
Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization
Bonus Points:
Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem
Experience with automatic instrumentation, eBPF, or runtime-based instrumentation
Firsthand experience as an SRE, platform engineer, developer, or observability practitioner
Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale
In Ireland, the base compensation range for this role is EUR 133,600
- EUR 160,320
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Germany.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud.
Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud.
Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines.
Your scope will include:
OpenTelemetry SDK onboarding and configuration
Automatic instrumentation experiences, including OBI/Beyla and SDK injection
Client-side OpenTelemetry Collector deployment and onboarding
Collector configuration, authentication, and initial connectivity
Guidance and machine-readable context that help people and agents choose the right instrumentation approach
Workflows that allow coding-agents to implement, configure and verify instrumentation safely
Troubleshooting missing, incomplete, malformed, or unhealthy telemetry
Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud
The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution
Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value.
This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it.
AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs.
The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud.
What You’ll Be Doing:
Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions
Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require
Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry
Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey
Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion
Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation
Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation.
Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience
Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions
What makes you a great fit:
5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain
Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority
Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions
Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure
An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments
Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences
A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes
Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization
Bonus Points:
Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem
Experience with automatic instrumentation, eBPF, or runtime-based instrumentation
Firsthand experience as an SRE, platform engineer, developer, or observability practitioner
Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale
In Germany, the base compensation range for this role is EUR 124,571
- EUR 149,485
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a fully remote position and we're considering candidates in Canada EST.
About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.
Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.
The opportunity:
As the Staff Product Manager for OpenTelemetry Experience, you’ll own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud.
Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads. You’ll reduce the uncertainty, complexity, and failure points users encounter between deciding to adopt OpenTelemetry and receiving healthy, correctly attributed, and actionable telemetry in Grafana Cloud.
Teams can instrument workloads, directly or with the help of coding agents, through OpenTelemetry SDKs, automatic instrumentation technologies such as Beyla and SDK injection, or client-side OpenTelemetry Collectors. Each path presents different decisions, deployment requirements, configuration steps, and potential failure modes. You’ll define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful. You’ll design a future in which a growing share of instrumentation work is performed by coding agents acting on behalf of developers. This means treating agents are first-class participants in the experience and ensuring that instrumentation options, configuration requirements, errors, and validation signals are structured, discoverable, and actionable by both humans and machines.
Your scope will include:
OpenTelemetry SDK onboarding and configuration
Automatic instrumentation experiences, including OBI/Beyla and SDK injection
Client-side OpenTelemetry Collector deployment and onboarding
Collector configuration, authentication, and initial connectivity
Guidance and machine-readable context that help people and agents choose the right instrumentation approach
Workflows that allow coding-agents to implement, configure and verify instrumentation safely
Troubleshooting missing, incomplete, malformed, or unhealthy telemetry
Validation signals that allow both people and agents to confirm that telemetry is healthy, correctly attributed, and usable in Grafana Cloud
The transition from receiving telemetry to activating the appropriate Grafana Cloud observability solution
Success does not stop when Grafana Cloud receives the first data point. Telemetry must arrive with the quality, context, and structure required to support meaningful observability outcomes. You’ll partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, Infrastructure Observability, and Drilldown Apps to ensure OpenTelemetry workloads receive a first-class experience from initial setup through first value.
This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams. You may not directly own every SDK, collector, instrumentation technology, or downstream application involved in the journey. You will, however, be accountable for the coherence of the overall customer experience, its success measures, and the cross-product strategy required to improve it.
AI will also be part of how you work, not only what you build. You’ll be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, explore technical workflows, prototype experiences, develop positioning content, and test agent-led instrumentation journeys. You’ll model thoughtful, hands-on adoption of AI while applying strong judgement to its outputs.
The role is not focused on developing OpenTelemetry as an open source project in isolation. You’ll engage with and contribute to the OpenTelemetry ecosystem where appropriate, while measuring success through customer activation and outcomes in Grafana Cloud.
What You’ll Be Doing:
Define the vision, strategy, and cross-product roadmap for the journey from an uninstrumented workload to healthy, useful telemetry in Grafana Cloud solutions
Create coherent, opinionated experiences that help users choose and implement the right approach across SDK instrumentation, automatic instrumentation, and Collector-based deployment while preserving the flexibility advanced users require
Identify and eliminate the leading causes of setup failure, abandonment, misconfiguration, and low-quality telemetry
Establish shared experience principles, priorities, and success criteria across the product and engineering teams contributing to the OpenTelemetry journey
Use customer research, product data, and market insight to prioritize investments and measure outcomes such as onboarding completion, time to useful telemetry, telemetry health, and workload expansion
Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation
Extend beyond product delivery to how the OpenTelemetry experience is positioned and brought to market. In partnership with Product Marketing and go-to-market teams, you’ll help define the product narrative, sharpen out differentiation, and develop launches, technical content, adoption programs, and campaigns that create demand and accelerate customer activation.
Collaborate with Engineering, Design, Documentation, Developer Relations, Product Marketing, and go-to-market teams to deliver and communicate a differentiated OpenTelemetry experience
Represent Grafana Labs and its customers in relevant OpenTelemetry ecosystem discussions
What makes you a great fit:
5+ years of Product Management experience, with a strong track record in developer tools, observability, infrastructure, data platforms, or another technically complex B2B product domain
Experience leading strategy and execution across multiple engineering teams or product areas without relying on direct organizational authority
Strong working knowledge of OpenTelemetry, including SDK instrumentation, OTLP, Collector pipelines, telemetry context, and semantic conventions
Experience using or building instrumentation systems, agents, telemetry collectors, configuration products, or related infrastructure
An understanding of the challenges involved in deploying and operating software across Kubernetes, virtual machines, and public cloud environments
Experience turning complex onboarding, configuration, and troubleshooting workflows into clear and approachable product experiences
A history of using customer research and product data to make decisions, align stakeholders, and deliver measurable outcomes
Excellent written and verbal communication skills, with the ability to influence technical and nontechnical stakeholders in a remote, globally distributed organization
Bonus Points:
Experience contributing to or building products around the OpenTelemetry or broader open source observability ecosystem
Experience with automatic instrumentation, eBPF, or runtime-based instrumentation
Firsthand experience as an SRE, platform engineer, developer, or observability practitioner
Experience building product-led onboarding, configuration-validation, or telemetry-health experiences at scale
In Canada, the base compensation range for this role is CAD $211,450
- CAD $253,740
. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Istanbul
Workplace: Hybrid
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
This position is Istanbul-based, with relocation support available.
ROLE
We are seeking a talented Technical Lead to lead our team in creating our next casual hit. This unique opportunity involves defining and building the foundation of a new puzzle game studio from the ground up, covering technical, operational, and strategic aspects:
- Partner with the General Manager to structure, recruit, and onboard the technical team
- Define and establish the technical foundations for a new puzzle game, addressing all aspects from prototype to worldwide launch, including the creation of the switcher engine, level editor, and future live operations
- Develop and implement ways of working for the engineering craft, including technical practices, team rituals, and collaboration processes
- Define an execute the long-term technical strategy for the studio, ensuring scalability for both the team and the game, in alignment with the overall product and studio strategy
- Work with product leadership on roadmap, rollouts, and adoption strategies
- Engage in hands-on coding when needed, building new features and iterating rapidly based on player feedback and market testing
- Monitor the health of the product, guiding the technical team to continuously enhance product quality and address issues promptly
- Help the General Manager and other Leads manage the studio, contributing to its strategy, operations, and people management, always fostering a culture of innovation and creativity
With this role, you will have a strong impact on the company by contributing daily to important decisions with a multidisciplinary team of passionate and talented people working on one of the most successful Voodoo games. Flesh out the details of a game's design, oversee its testing and revise the game in response to player feedback. Thanks to your creativity and your teamwork, let’s entertain millions of people with our hit games.
PROFILE
- 3 years of experience as a Technical Director or Technical Lead on casual games
- At least 5+ years of professional experience with Unity
- Successful track record in top-tier mobile casual games, with experience in both new and live game development
- Experience in creating, growing, and leading engineering teams
- A creative and innovative mindset with strong problem-solving skills
- Excellent communication skills
- Comfortable switching from management work to hands-on coding as needed
- Experience with backend development or client-server interactions
- Extremely passionate about casual games and driven to create a new hit
- Entrepreneurial mindset, enthusiastic about building new things from the ground up
- AI-first mindset: Comfortable using AI daily and building custom agents or reusable automations to speed up your work
BENEFITS
- Best-in-class compensation
- Other benefits according to the country you reside
Location: EMEA; Romania; Hungary; Netherlands; Portugal; Slovakia; Spain; Poland
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: To create the best experience for this employee and to meet the business needs, this role requires you to be based within the EMEA region.
ROLE SUMMARY
This is an exciting time to join Oyster. The Netherlands is one of our most important markets and this role will give you real ownership over how payroll runs, with the scope to help us achieve best-in-class payroll standards at scale.
You'll be our lead in-house payroll expert: the person we trust to own Dutch payroll end-to-end, build scalable workflows in AFAS, Nmbrs by Visma and / or Loket.nl http://Loket.nl, and set the standard for how payroll should run. If you've run native Dutch payroll from the ground up, know AFAS Nmbrs by Visma and/or Loket.nl http://Loket.nl inside out, have strong opinions on doing payroll right, and have helped build or transform a payroll function before, this role is built for you.
CORE RESPONSIBILITIES
- Run payroll end-to-end. Own the full Dutch payroll cycle in-house; accurate, compliant, and on time.
- Master data ownership. Oversee the validation of employee payroll master data; new hires, terminations, salary changes, variable pay, benefits, absences, and garnishments (loonbeslag), ensuring every change is processed accurately and within payroll deadlines.
- Payroll controls & quality. Run rigorous pre- and post-payroll validations each cycle, investigate discrepancies, and implement corrective actions to keep payroll accurate before issues reach team members, customers or Finance.
- Handle all statutory filings & accesses. Loonaangifte (monthly payroll tax) and Jaaropgave (annual statement) — you own the Belastingdienst submissions. You will also be responsible for setting up and managing required government accesses (Belastingdienst, UWV).
- Own the payroll system. Configure and maintain the in-house payroll system, test legislative updates before they go live, troubleshoot issues, and partner with our Product team to improve automation and scalability.
- Be the subject matter expert. Advise the business on Loonheffing (payroll tax), Sociale verzekeringen (social insurance), Dutch arbeidsrecht (labour law), 30% ruling applications and CAO (collective labour agreement) interpretation.
- Own the numbers. Oversee payroll journals, GL mappings, reconciliations with Finance, and full data integrity.
- Own complex escalations. Be the key point of contact for our most complex client payroll issues. Pair your deep technical expertise with a customer-first mindset to turn hard problems into a best-in-class experience.
- Reporting. Maintain and prepare statutory and ad-hoc reports to meet regulatory requirements, including EU Pay Transparency Directive obligations, AVG/GDPR compliance across payroll data, WKR and Ondernemingsraad (works council)-facing pay assessment documentation.
- Audits. Provide structured data and documentation to support internal and external audits.
- Level the team up. Improve processes, coach junior specialists through complex problems rather than solving issues for them, and back up Regional Managers when needed. Maintain a living knowledge base e.g. playbooks and SOPs. so legal updates and process knowledge stay documented and shared, never siloed.
MINIMUM REQUIREMENTS
- 5+ years running the complete native (in-house) payroll process for the Netherlands, comfortable independently handling a high volume of payslips per month.
- Advanced, hands-on AFAS and / or Nmbrs by Visma and / or Loket.nl http://Loket.nl experience is non-negotiable.
- PDL (Praktijkdiploma Loonadministratie) and/or VPS (Vakopleiding Payroll Services) certification and/or NIRPA Register Salarisadministrateur (RSa) registration; HBO (Bachelor) in Business Admin or Finance highly valued.
- Deep, current working knowledge of Dutch wage tax, social insurance, and labor law, and the confidence to advise stakeholders directly, not just execute.
- Dutch at C1/C2 for interaction with local authorities and fluent English for collaborating with our async global team.
- Comfortable owning complex, sensitive client escalations; balancing technical precision with a genuine customer-first mindset.
- An analytical, productivity-obsessed mindset. You're not a corporate "just follow the process" type; you thrive working from a blank canvas to build and set up processes, with an automation mindset that keeps improving how the work gets done.
- Comfortable operating in ambiguity and driving cross-functional change, even without an established playbook.
- Some experience coaching or mentoring less experienced colleagues; you like building others up, not just solving problems yourself.
- Comfortable working largely asynchronously in a fast-paced, remote-first environment.
DESIRABLE SKILLS
- A broader accounting background or qualification (e.g. RA/AA accountancy qualification); particularly useful for the GL mapping and reconciliation side of the role.
- Proven experience working on and delivering cross-functional HR/Payroll projects.
- Hands-on capability working with AI tools to optimize payroll or operations workflows.
- Strong data transformation skills and practical experience with data analytics platforms.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Belgrade - Savski Venac, Serbia
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
What you’ll be doing
We are looking for a highly motivated and data driven
Partner Success Specialist
to join our growing team.
As an
Partner Success Specialist
, you’ll play a key role in maximize our partners performance on the Wolt platform. You’ll focus on building strong relationships, providing top tier client experience, and driving growth through data-driven insights and close collaboration with cross-functional teams.
Day-to-day in this role you’ll:
Partner growth - drive the commercial growth of existing partners;
Portfolio management - oversee a portfolio of restaurants partners, ensuring value creation across all stakeholders: partners, customers, couriers and Wolt;
Performance optimization - use data insights to identify opportunities for partners, propose tailored campaigns and provide high level consultation to boost results;
Relationship building - act as the key contact for appointed accounts, maintaining strong communication and supporting expansion opportunities;
Cross-functional collaboration - ensure smooth communication across functions to align goals and optimize partner performance.
Our humble expectations
2-3 years of experience in account development, sales; experience in e-commerce or marketplace is a plus;
Analytical thinking - strategic mindset combined with strong numerical ability to interpret complex data sets and influence decisions at scale;
Project management - skilled in stakeholder management and process implementation;
Ownership - proactive, structured and detail - oriented and a “can do” attitude;
Excellent communication skills, fluency in
English;
What we offer
A fast-growing tech company with lots of career opportunities, both locally and internationally;
Private Health Insurance;
FitPass Gym membership;
Employee Assistance Programme - therapy and wellbeing;
Employee discount on all Wolt orders;
Next steps
If you're ready to learn, contribute, and grow within a collaborative environment, we’d love to hear from you!
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Foster City, CA; NYC (SoHo)
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
About the role:
Join our FDE team and work directly with some of the world's largest organizations to turn their most ambitious ideas into production applications on Replit. As a Forward Deployed Engineer, you'll partner closely with customers to understand their technical and business needs, architect solutions, and build the integrations and applications required to deploy Replit successfully within complex enterprise environments.
This is a deeply technical and hands-on role. You won’t just advise customers on what to build—you’ll build alongside them. You’ll take applications from initial idea and prototype through deployment and production, navigate complex enterprise environments, and solve the technical challenges that emerge when AI-powered software development meets real-world infrastructure, data, security, and organizational constraints.
You will:
- Build with Customers: Embed with strategic enterprise customers to design and build high-impact applications and AI-powered workflows on Replit, taking projects from initial concept through production deployment.
- Architect Enterprise Solutions: Design secure, scalable architectures that connect Replit with customers’ existing systems, data, APIs, identity providers, and infrastructure.
- Integrate with the customer's stack: SSO, data warehouses, internal APIs, and SaaS systems.
- Own Technical Deployments: Serve as the technical owner for complex enterprise implementations, identifying blockers, debugging issues, and driving projects through to successful production adoption.
- Bridge Customers and Product: Develop a deep understanding of how enterprises use Replit and translate field insights, technical constraints, and recurring customer needs into actionable feedback for Replit’s product and engineering teams.
- Collaborate closely with Product, Design, and other Engineering teams to deliver high-quality experiences
- Ship quickly and iterate based on customer feedback and usage data
- Turn field patterns into templates, playbooks, and product requirements. Ship the best patterns back to the platform.
Required skills and experience:
- 5+ years of software engineering experience building and deploying production software
- Strong programming skills and the ability to quickly understand and work across unfamiliar codebases, APIs, and technical environments
- Hands-on work with LLM applications in production: retrieval, tool calls, and evals.
- Experience designing and owning complex technical systems from architecture through production
- Demonstrated ability to operate effectively in ambiguous environments and independently drive technical projects to completion
- Strong technical communication skills and experience working directly with customers, partners, or cross-functional stakeholders
- Ability to translate business requirements and customer problems into pragmatic technical solutions
Preferred Qualifications
- Experience in Forward Deployed Engineering, Solutions Architecture, Sales Engineering, consulting, or another highly technical customer-facing role
- Experience building and deploying AI-powered applications, agents, or developer tools
- Experience with modern cloud infrastructure, application deployment, databases, APIs, authentication, and enterprise integration patterns
- Experience integrating software into complex enterprise environments, including identity and access management, internal data sources, APIs, and existing developer infrastructure
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
We’re looking for a Staff Product Manager to lead the enterprise readiness and platform modernization strategy for SaaS Manager, 1Password’s product for helping organizations discover, understand, and govern the applications their employees use. You’ll shape a multi-quarter roadmap across data ingestion, integrations, reliability, admin experiences, and responsible Artificial Intelligence (AI) capabilities, connecting deep technical decisions to customer and business outcomes. Reporting to the Director of Product, SaaS Manager, this remote role is open to candidates based in the United States or Canada.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
• 8+ years of product management experience, including end-to-end strategy and roadmap ownership for Business-to-Business (B2B) Software as a Service (SaaS) products.
• Technical fluency with integrations, application programming interfaces (APIs), data pipelines, platform architecture, and the trade-offs involved in building for enterprise scale.
• Experience leading complex, multi-quarter initiatives across Product, Engineering, Design, Security, Privacy, and other cross-functional teams.
• Strong product discovery, problem framing, iterative validation, prioritization, and success measurement skills.
• Clear written and verbal communication, including the ability to explain recommendations, trade-offs, and risks to both technical and non-technical audiences.
• Experience with SaaS management, license management, IT asset management, identity and access management, cybersecurity, or other technically complex enterprise products.
• Experience with third-party SaaS ecosystems, including single sign-on (SSO), System for Cross-domain Identity Management (SCIM), OAuth, audit logs, or similar integration patterns, as well as responsible AI-assisted product development.
What you can expect:
• Own the product strategy, roadmap, and prioritization for SaaS Manager’s platform modernization and enterprise readiness initiatives.
• Lead discovery with customers, internal partners, and data to identify the highest-impact enterprise problems and workflows.
• Determine how capabilities such as data ingestion, near-real-time processing, integrations, observability, and admin experiences should be sequenced to deliver customer value.
• Partner with Engineering and Design to evaluate architecture options, clarify requirements, and translate complex problems into shippable milestones.
• Define success metrics and work with Product Analytics and Data partners to measure reliability, adoption, customer impact, and business outcomes.
• Align multiple Product and Engineering teams around priorities, decisions, dependencies, and delivery risks.
• Coordinate launches, go-to-market readiness, customer feedback, and ongoing iteration as the product evolves.
USA-based roles only: The annual base salary for this role is between $172,000 USD and $249,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $155,000 CAD and $225,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
The Technical Account Manager (TAM) Leader owns the health, direction, and performance of the Technical Account Management function. Where an individual TAM is the primary technical partner for their own portfolio of accounts, the TAM Leader is accountable for the entire TAM book — every account covered by the team, every partner relationship with a technical dimension, and the people who deliver against them.
The TAM Leader is both a player and a coach: they carry direct accountability for coverage decisions, escalation outcomes, and cross-functional alignment, while spending the majority of their time developing the individual TAMs so the team's proactive, relationship-first approach scales without becoming a response channel.
CORE RESPONSIBILITIES
PEOPLE LEADERSHIP & TEAM DEVELOPMENT
The TAM Leader hires, coaches, and grows the TAM team so each member operates as a credible, proactive technical partner to their accounts. This includes:
- Hiring and onboarding new TAMs, including running them through the TAM Path ramp
- Running regular 1:1s, setting individual development plans, and giving direct feedback on account plans, QBRs, and escalation handling
- Building and maintaining repeatable playbooks (upgrade runbooks, optimization playbooks, escalation patterns) so quality doesn't depend on tenure
- Setting and holding the team to a consistent bar for technical depth, proactivity, and communication
PORTFOLIO & COVERAGE OWNERSHIP
The TAM Leader owns the coverage model for the entire function — deciding, tracking, and refreshing who is assigned where, and closing gaps as they surface. This includes the two account universes the role is accountable for:
- Named accounts — the full book currently ~$33.1M ARR across 120 accounts split across the team, capped at 20 accounts per TAM
- Partner-mapped accounts — every partner with a named Technical Account Manager spanning Strategic AI, Growth, and Other tiers
- Running the quarterly review/refresh of assigned accounts, rebalancing books as ARR and strategic relationships shift
- Resolving open coverage gaps (e.g. regions or account types with no TAM alignment) and deciding when a controlled exception, a new hire, or a change in tier definition is the right fix
- Approving leadership-discretion assignments and cap exceptions, and making the trim/reassign calls when an account is dropped for capacity
CUSTOMER TECHNICAL OWNERSHIP (OVERSIGHT)
The TAM Leader ensures every assigned account — named or partner-mapped — has a clear, accountable technical owner. They spot-check account documentation, architecture understanding, and risk tracking across the book, and step in directly on the most strategic or highest-risk accounts.
ONBOARDING AND ADOPTION (OVERSIGHT)
The TAM Leader ensures the team consistently shortens time to value for new accounts by:
- Auditing that architecture and deployment validation is happening post-sale, not skipped
- Coaching TAMs on configuration guidance and best-practice delivery
- Tracking early success milestones across the portfolio, not just account by account
PROACTIVE TECHNICAL GUIDANCE (OVERSIGHT)
The TAM Leader ensures environment reviews and risk/optimization surfacing happen on a regular cadence across the whole book, covering scalability, reliability, security, and lifecycle planning — and holds the team accountable when reviews lapse.
ISSUE MANAGEMENT AND ESCALATION
The TAM Leader is the escalation layer above the individual TAM — brought in on complex, high-impact, or multi-stakeholder issues rather than replacing the TAM as primary contact. This includes:
- Coordinating across support, engineering, and success during major incidents
- Owning execution of the Named Account Escalation SLA sequence when it's triggered
- Ensuring root cause analysis and preventative action actually close out, not just the immediate fire
- Isolating TAMs from technical repair work so they can stay focused on the relationship while the right team handles the fix
STRATEGIC TECHNICAL PLANNING (OVERSIGHT)
The TAM Leader ensures account plans across the book stay aligned to customer roadmaps, and personally engages on capacity, architecture, or growth planning for the largest or most strategic accounts and partners.
INTERNAL COLLABORATION
ENGINEERING AND PRODUCT
The TAM Leader represents the aggregated voice of the customer — patterns across accounts, not just one-off feedback — to engineering and product, and prioritizes which recurring pain points or gaps get pushed for a fix versus handled as one-offs.
SUPPORT
The TAM Leader maintains the operating agreement between TAM and Support (TAMs are not frontline support) and is the point of escalation when that boundary needs adjudicating on a specific account.
SALES AND CUSTOMER SUCCESS
The TAM Leader partners with Sales and Success leadership on account health and retention at the portfolio level — surfacing which accounts or partners are trending at risk, and where TAM coverage itself needs to change to protect NRR.
PARTNERSHIPS
Because the TAM Leader owns the Technical Account Manager assignments inside the Partner Mappings, they work directly with each partner's Account Quarterback, Partner Manager, and Solutions Architect to make sure the technical relationship keeps pace with partner stage (Prospecting through Scaling) and tier (Strategic AI, Growth, Other) — while staying out of commercial terms, which live with the Partner Manager.
SUCCESS METRICS
Common indicators of TAM Leader effectiveness include:
- Coverage: % of the $33.1M+ named-account book and partner-mapped accounts with an assigned, active TAM
- Team health: ramp time to productivity for new TAMs, retention of the TAM team itself
- Customer adoption and usage depth across the book
- Reduction in critical incidents and time to resolution for escalated issues, portfolio-wide
- Customer satisfaction and retention (NRR) across named and partner-mapped accounts
- Consistency: QBR completion rate and account plan quality across the team, not just top performers
TOOLS USED BY THE TAM TEAM
This section documents the tools and systems used by the Technical Account Management team. It is intended to be kept up to date as tooling evolves.
- Admin Studio
- Grafana
- Hex
- pgAdmin
- HubSpot (account ARR, tier, and health data)
- Notion — Draft TAM Accounts doc and Partner Mappings database
SCOPE OF COVERAGE
The TAM Leader is accountable for the full combined book the function covers, not a single portfolio:
1. Named accounts — every account already assigned to one of the individual TAMs, plus resolution of open decisions such as the current APAC coverage gap
2. Partner-mapped accounts — ensuring every partner that warrants a technical relationship has a named TAM against it, and that the mapping stays current as partners move through Stage and Tier
ACCOUNT MAPPING
TAM Standard (Pooled)
1. Spend — For customers at $100K ARR, access to pooled TAM resources for a set (time TBD) hours per month
2. Pooled TAM SKU — Customers of any scale can purchase pooled access to the TAM team (requires Enterprise Support SKU)
3. Leadership Discretion for Customer Needs
TAM Premium (Dedicated)
1. Spend — For customers at $250K ARR, access to a dedicated TAM resource for a set (time TBD) hours per month
2. Dedicated TAM SKU — Customers of any scale can purchase an assigned TAM (requires Enterprise Support SKU)
3. Leadership Discretion for Customer Needs
The TAM Leader owns tier decisions, the quarterly refresh of this mapping, and any leadership-discretion exceptions.
WHAT TAM LEADERS DO NOT DO
To keep the function focused and scaling, the TAM Leader does not:
- Replace the individual TAM as an account's day-to-day technical relationship owner — accounts scale by layering support on, not by handing off
- Perform day-to-day operational work for customers
- Own or negotiate commercial terms for either named accounts or partner deals — that stays with the AE or Partner Manager
- Act as professional services for custom implementations
- Manage frontline support case queues
IDEAL INDIVIDUAL
A world-class Technical Account Manager Leader at Supabase has done the individual TAM job well and now wants to multiply it across a team.
- Technical depth — Same bar as an individual TAM: can go deep on database internals, scalability, security posture, and infrastructure tradeoffs, and can still credibly work a strategic account directly when needed
- People leadership — Has hired, coached, and grown a technical team before; gives direct, specific feedback and knows how to develop someone from good to great
- Portfolio-level judgment — Can look across 100+ accounts and a partner book and tell where coverage is thin, where an account should move tiers, and where to spend leadership discretion
- Escalation command — Comfortable being the senior voice in a high-severity, multi-stakeholder incident, coordinating support, engineering, and success without adding noise
- Cross-functional influence at altitude — Represents patterns across the whole book to engineering, product, sales, and partnerships leadership — not just one account's feedback
- Communication clarity — Can brief an executive on portfolio health and coach a TAM through a root cause analysis in the same day
- Retention and expansion awareness — Understands that TAM Leader performance shows up in aggregate NRR across the book; proactively rebalances coverage toward the accounts and partners most at risk
- Experience — Background in engineering, SRE, or technical consulting, plus a track record of leading a technical customer-facing team
SUMMARY
The Technical Account Manager Leader exists to make sure every account and partner relationship the TAM function is accountable for — the full Draft TAM Accounts book and the entire Partner Mappings coverage — has a technical owner, and that the team delivering against it keeps getting better.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Oakland, California, United States
ГибридseniorVienna, Austria
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УдалённоRemote (United States | Canada); Reporting to the Director of Product, SaaS Manager, this remote role is open to candidates based in the United States or Canada
УдалённоМожно работать из любой страны
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