Операционный менеджмент вакансии

Задачи: — Управлять региональными складами: следить за соблюдением процессов, настраивать и тестировать новые технологии, вносить предложения по доработке WMS и анализировать эффективность текущих алгоритмов. — Вести табелирование сотрудников - прозрачно и без «ручного» хаоса. — Участвовать в открытии и переезде складов: готовить бюджеты, разрабатывать инструкции, регламенты и бизнес-процессы для новых подразделений. — Проектировать схемы складов, рассчитывать необходимое оборудование для запуска новых точек и развития действующих. — Быть на связи с командами на местах: поддерживать, обучать, консультировать и помогать им работать эффективно. Требования: — Реальный опыт в складской логистике от 4 лет. — Умение управлять распределенными региональными складами удаленно. — Навык работы с большими данными в Excel - без паники перед таблицами. — Знание WMS и 1С (на уровне уверенного пользователя). — Готовность к командировкам - чтобы видеть процессы своими глазами.

Задачи: — управление процессами планирования спроса и поставок — повышение эффективности цепочки поставок — развитие процессов и команды — обеспечение устойчивого наличия продукции

Требования: — Высшее образование магистратура, специалитет по направлениям: Экология и природопользование, Лесное хозяйство, Техносферная безопасность, Природообустройство и водопользование, Биология, Геология, Геодезия, Нефтегазовое дело, Водные биоресурсы и аквакультура, Государственное и муниципальное управление, Юриспруденция, Экономика; — Не менее четырех лет стажа госслужбы или по специальности; — Не менее трех лет стажа релевантного опыта в управленческих должностях; — Желателен опыт взаимодействия с федеральными органами. Профессиональные знания и навыки: — Знание основ федерального законодательства о госслужбе, о коррупции, о бюджетных процессах, бюджетном регулировании, о госзакупках; — Знание федерального и регионального законодательства, регулирующего сферы охраны окружающей среды, недропользования, атмосферного воздуха, особо охраняемых природных территорий, экологической экспертизы, радиационной безопасности, атомной энергии, обращения с отходами, водных отношений, безопасности гидротехнических сооружений, рыболовства и сохранения водных биологических ресурсов, объектов животного мира, охотничьих ресурсов; — Знание основных направлений государственной политики в сфере природопользования и экологии; — Знание видов, форм и порядка представления разрешительной документации в области охраны атмосферного воздуха, обращения с отходами, методов проведения диагностики водных ресурсов, принципов управления водным хозяйством, мониторинга охотничьих ресурсов, методов практического применения биотехнических мероприятий для сохранения охотничьих ресурсов, основ ветеринарно-профилактических мероприятий по защите охотничьих ресурсов, критериев безопасности гидротехнических сооружений. Функциональные обязанности: — Реализация государственной политики в сфере недропользования, охраны окружающей среды (включая атмосферный воздух и почвы), обращения с отходами, водных отношений, безопасности гидротехнических сооружений и сохранения животного мира Забайкальского края; — Осуществление регионального геологического контроля, организация лицензирования пользования участками недр местного значения, проведение аукционов, ведение территориальных балансов запасов, согласование технических проектов разработки месторождений, создание комиссий по согласованию строительства на участках недр; — Осуществление регионального экологического контроля, выявление накопленного вреда среде и организация его ликвидации, управление особо охраняемыми природными территориями регионального значения, проведение государственной экологической экспертизы объектов регионального уровня; — Разработка и реализация региональных программ охраны воздуха, контроль мероприятий при неблагоприятных метеоусловиях; — Разработка схемы обращения с твердыми коммунальными отходами, ведение их кадастра и регулирование деятельности региональных операторов; — Разработка и реализация региональных программ по использованию и охране водных объектов, предоставление водных объектов в пользование, реализация мероприятий по предотвращению негативного воздействия вод, обеспечение безопасности гидротехнических сооружений, выдача разрешений на создание искусственных земельных участков на воде; — Ведение государственного охотхозяйственного реестра, заключение охотхозяйственных соглашений, выдача охотничьих билетов и разрешений на добычу, осуществление федерального охотничьего надзора, регулирование численности животных; — Разработка и реализация региональных программ в области обеспечения радиационной безопасности, учет и контроль радиоактивных веществ. Условия: — Расширенный социальный пакет: ежегодный отпуск от 40 календарных дней, компенсация за найм жилого помещения, санаторно-курортное лечение, материальная помощь и дополнительное пенсионное обеспечение; — Конкурентная система мотивации: гибкая система премирования и награждения за достижения; — Профессиональное развитие: возможность реализовывать собственные проекты, работать над интересными и разноплановыми задачами; — Полезные связи и масштаб: участие в ключевых проектах по развитию Забайкальского края, знакомство с экспертами из разных сфер государственного и регионального уровня.

Задачи: — Управление системой опеки и попечительства, обеспечение полного цикла полномочий органов опеки - от выявления, учета граждан (несовершеннолетних и недееспособных взрослых) и мониторинга их устройства в замещающие семьи до контроля за сохранностью имущества подопечных и качеством их жизни, ведение регионального реестра детей-сирот; — Формирование, защита бюджетных ассигнований на социальную поддержку и контроль исполнения бюджета; — Обеспечение софинансирования федеральных программ (включая нацпроект «Демография»), недопущение кассовых разрывов и нецелевого использования средств; — Разработка проектов постановлений Правительства Забайкальского края и приказов Министерства, детализирующих федеральные нормы с учетом региональной специфики (например, порядок предоставления единовременных выплат опекунам), а также проведение их правовой экспертизы; — Подготовка демографической аналитики и отчетности, интерпретация статистики по социальной защите и демографии (рождаемость, смертность, миграционный отток) для подготовки докладов Губернатору, отчетов в Минтруд РФ и для взаимодействия с органами прокуратуры. Требования: — Высшее образование магистратура, специалитет «Государственное и муниципальное управление», «Менеджмент», «Юриспруденция», «Экономика», «Социология», «Социальная работа», «Психолого-педагогическое образование», «Психология», «Педагогическое образование», «Общественное здравоохранение»; — Не менее четырех лет стажа госслужбы или по специальности; — Не менее трех лет стажа релевантного опыта в управленческих должностях; — Желателен опыт взаимодействия с федеральными органами. Базовые знания и навыки: — Знание основ федерального законодательства о госслужбе, о коррупции, о бюджетном регулировании, о госзакупках; — Профессиональные знания и умения: знание ФЗ- 48 «Об опеке и попечительстве», ФЗ-442 «Об основах социального обслуживания граждан в РФ», а также регионального законодательства Забайкальского края. Особенности оценки: — Участие в кадровом проекте «Забайкальский призыв». Условия: — Расширенный социальный пакет: ежегодный отпуск от 40 календарных дней, компенсация за найм жилого помещения, санаторно-курортное лечение, материальная помощь и дополнительное пенсионное обеспечение; — Конкурентную систему мотивации: гибкая система премирования и награждения за достижения; — Профессиональное развитие: возможность реализовывать собственные проекты, работать над интересными и разноплановыми задачами; — Полезные связи и масштаб: участие в ключевых проектах по развитию Забайкальского края, знакомство с экспертами из разных сфер государственного и регионального уровня.

Задачи: — Обеспечить бесперебойную, безопасную и качественную эксплуатацию нескольких VIP-объектов недвижимости А++ класса, поддерживая их постоянную готовность к проживанию и контролируя инженерные системы, подрядчиков, персонал и расходы в соответствии со стандартами Собственника. — Обеспечение постоянной готовности объектов к проживанию - контроль технического состояния, эксплуатации и санитарного содержания VIP-объектов А++ класса. — Управление инженерной эксплуатацией - контроль работы и технического обслуживания инженерных систем, оборудования и систем «умного дома», своевременное выявление и устранение неисправностей. — Управление подрядчиками и сервисными организациями - подбор и контроль подрядчиков, организация регламентных и аварийных работ, взаимодействие с управляющими и коммунальными службами. — Управление персоналом объектов - постановка задач и контроль работы техников-смотрителей и клинингового персонала, соблюдение стандартов и регламентов. — Контроль качества содержания объектов - клининг, состояние интерьеров и оборудования, соблюдение дизайн-стандартов и требований Собственника. — Управление расходами и бюджетом - планирование бюджета содержания объектов, закупки, контроль коммунальных платежей, расходов на обслуживание и ремонт. — Отчётность и планирование эксплуатации - ведение планов регламентных работ, контроль их исполнения, подготовка регулярной отчётности для Собственника. Дополнительная информация: — В зоне ответственности несколько высокотехнологичных объектов, их техническое состояние, инженерные системы, персонал, подрядчики и бюджет. Требования: — Высшее инженерно-техническое образование: эксплуатация зданий и сооружений, строительство, теплоэнергетика, энергетика, ОВиК и смежные направления. — От 3 лет опыта в эксплуатации недвижимости (желательно в профессиональной управляющей компании). — Опыт управления VIP-объектами А++ класса, частной жилой недвижимостью, загородными домами или премиальными квартирами. — Опыт управления несколькими объектами одновременно. — Опыт работы с подрядчиками: подбор, тендеры, постановка задач и контроль качества. — Навыки планирования и контроля бюджета эксплуатации. Условия: — Место работы: объекты собственника (Москва и Московская область) — График работы: 5/2, с 10-00 -19- 00, при аварийных ситуациях – выезд на объекты в выходные — Трудоустройство по ТК РФ — Размер оклада обсуждается с успешным кандидатом

Location: Tirana, Albania About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Our Wolt Workplace team runs our offices, to ensure our workplaces’ functionality, comfort, safety, sustainability and efficiency. Our Workplace Managers in-country ensure that our offices are properly set up for collaboration, and that workplace programs cater to a diverse population of onsite and remote employees. Workplace is a part of the wider Real Estate & Facilities teams and in partnership with the wider team we aim to remove any and all friction in the physical space that prevents our employees from being their most successful. You’ll be responsible for the Workplace Experience and Operations for a specific country, running things on the ground and creating functional and efficient workplaces for our offices, employees and guests. Role background Wolt is looking for an experienced Workplace Manager who will report to the Global Workplace & Facilities Manager and work out of our Tirana Office. You will help shape our workplace experience and run operations. The person in this position must be a creative problem solver; adept at handling multiple tasks concurrently. Combining People, Technology, and Space across our Office and Serviced Office locations to create an exceptional workplace experience for our Employees, Visitors and Contractors whilst ensuring an optimal use of resources. You will need to possess the ability to take thoughtful initiative and the desire to go above and beyond. Offering an exciting and fast-paced work environment, we are looking for a committed, hands-on, customer-focused individual with the ability to keep pace with our dynamic growth. What you’ll be doing You are the primary point of contact / Directly Responsible Individual to landlords, vendors and local stakeholders for all workplaces within your country. Day-to-day implementation of policies, procedures, and programs that assure well-managed, well-maintained building/s with a focus on functionality, comfort, safety, sustainability and efficiency. Lead all workplace programs, including but not limited to food & beverages, lockers, mail services, space planning, reception experience, and workplace technology. Manage all site-specific workplace projects and initiatives to improve the workplace by writing playbooks, operationalizing guidelines, and physically improving the office. Streamline accessibility of our offices and services ensuring spaces and services are easy to navigate and use, automating and innovating to enable self service where it makes sense. Promote a high level of employee satisfaction by ensuring prompt responses to the concerns and needs of the occupants, environmental, health and safety, and quality programs. Ensure the same level of service from team members and Workplace vendors. Working alongside local and global stakeholders, develop and maintain a detailed understanding of Wolt’s business and key factors influencing their service requirements. Build strong relationships with business leaders and local teams to understand their business functions and how to deliver workplace experience strategies that support them. Coordinating the activities, financials, vendors, and staffing required for current and future needs of the building, infrastructure and operations including owning the country facilities operating budget. Establish, maintain and manage vendor relationships and implement clear KPIs and contract management processes to ensure efficient service agreements are met. On-site stakeholder liaison during planning and construction of office expansions. Responsible for space planning, tracking, move coordination, and new hire space accommodations. Manage the planning, execution, and post-event reporting of team onsite events and support ad-hoc company-wide event needs in the local office. Creating and communicating processes for employees to self manage large internal events, and coordinating workplace specific event related tasks such as workplace activation initiatives, cleaning, room setup and building specific protocols. Collaborate with Global Real Estate, Facilities, IT, Safety, Security and Sustainability teams to roll out global policies and initiatives Woltwide. What we look for Multi-year experience in Office, Workplace or Facilities Management in a global organization within a fast-paced and high growth environment Strong and passionate Customer focus Proven Vendor Management experience Event Management experience a bonus Enjoy taking ownership and solving problems independently and proactively. Excellent written and verbal communication skills in English Ability to work autonomously in a fast-moving environment, strong relationship building and stakeholder management skills, and a true growth mindset to consistently learn and develop skills. Willing to participate in First Aider and Fire Warden Training and ready and willing  to provide assistance in an emergency Comfortable collaborating remotely and dynamically using digital tools such as GSuite, Slack and Zoom. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Компания Monumental ищет менеджера по операциям развертывания, который будет отвечать за руководство строительными проектами, оптимизацию операционной деятельности и улучшение экономической эффективности единицы продукции. Кандидат должен обладать навыками в области логистики, управления проектами, управления персоналом и взаимодействия с заинтересованными сторонами. Важными аспектами работы являются совершенствование процессов, коммерческая деятельность, работа с таблицами, анализ экономических показателей единицы продукции, опыт в строительстве, управление прибылью и убытками, а также организация полевых сервисных работ. Должность предполагает работу на месте в Амстердаме.

Задачи: — разработка и выполнение плана продаж кондитерских изделий на зарубежных рынках — расширение направлений экспорта — поиск новых дистрибьюторов, крупных сетей и заключение экспортных контрактов — ведение сложных переговоров с зарубежными покупателями и согласование условий поставок — контроль таможенного оформления, сертификации (с учетом требований конкретной страны) и международных перевозок — руководство отделом экспортных продаж Требования: — опыт в сфере экспорта от 7 лет, ВЭД (внешнеэкономической деятельности) и управления международными продажами — опыт вывода на новые зарубежные рынки — опыт экспортных продаж в крупной компании FMCG — высшее образование Условия: — конкурентоспособная зарплата — привлекательный социальный пакет

Задачи: — Активное участие в проекте по управлению товарными запасами — Постоянное совершенствование логистических процессов, их оптимизация, снижение стоимости — Работа с показателями уровня сервиса (наличие товара, качество сборки, качество и сроки доставки, прозрачность процессов и пр.) — Оптимизация стоимости и сроков доставки товара клиентам, поиск поставщиков логистических услуг — Разработка систем оплаты сотрудников департамента логистики в соответствии со стратегическими целями компании — Лидирование кросс-функциональных проектов Требования: — Отличные управленческие компетенции — Готовность «залезать» во все бизнес-процессы с целью их оптимизации (ускорить, повысить качество, снизить стоимость) — Опыт автоматизации процессов, внедрения WMS, TMS — Опыт работы с товаром, требующим маркировки ЧЗ — Отличное владение расчетами и финансовыми показателями — Критически важна проактивная позиция Условия: — Компания FMCG non-food — Полностью белая — Доход: оклад + годовой бонус — Размер оплаты обсуждается индивидуально (350-500 net) — Детали вакансии (структура департамента, структура компании, география продаж, каналы сбыта) предоставим дополнительно

Location: Prague, Czechia About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. About the Team Our Wolt Workplace team runs our offices, to ensure our workplaces’ functionality, comfort, safety, sustainability and efficiency. Our Workplace Managers in-country ensure that our offices are properly set up for collaboration, and that workplace programs cater to a diverse population of onsite and remote employees. Workplace is a part of the wider Real Estate & Facilities teams and in partnership with the wider team we aim to remove any and all friction in the physical space that prevents our employees from being their most successful. You’ll be responsible for the Workplace Experience and Operations for a specific country, running things on the ground and creating functional and efficient workplaces for our offices, employees and guests. Role background Wolt is looking for an experienced Workplace Manager who will report to the Global Workplace & Facilities Manager and work out of our Prague Office while also supporting our smaller office in Brno. You will help shape our workplace experience and run operations. The person in this position must be a creative problem solver; adept at handling multiple tasks concurrently. Combining People, Technology, and Space across our Office and Serviced Office locations to create an exceptional workplace experience for our Employees, Visitors and Contractors whilst ensuring an optimal use of resources. You will need to possess the ability to take thoughtful initiative and the desire to go above and beyond. Offering an exciting and fast-paced work environment, we are looking for a committed, hands-on, customer-focused individual with the ability to keep pace with our dynamic growth. What you’ll be doing You are the primary point of contact / Directly Responsible Individual to landlords, vendors and local stakeholders for all workplaces within your country. Day-to-day implementation of policies, procedures, and programs that assure well-managed, well-maintained building/s with a focus on functionality, comfort, safety, sustainability and efficiency. Lead all workplace programs, including but not limited to food & beverages, lockers, mail services, space planning, reception experience, and workplace technology. Manage all site-specific workplace projects and initiatives to improve the workplace by writing playbooks, operationalizing guidelines, and physically improving the office. Streamline accessibility of our offices and services ensuring spaces and services are easy to navigate and use, automating and innovating to enable self service where it makes sense. Promote a high level of employee satisfaction by ensuring prompt responses to the concerns and needs of the occupants, environmental, health and safety, and quality programs. Ensure the same level of service from team members and Workplace vendors. Working alongside local and global stakeholders, develop and maintain a detailed understanding of Wolt’s business and key factors influencing their service requirements. Build strong relationships with business leaders and local teams to understand their business functions and how to deliver workplace experience strategies that support them. Coordinating the activities, financials, vendors, and staffing required for current and future needs of the building, infrastructure and operations including owning the country facilities operating budget. Establish, maintain and manage vendor relationships and implement clear KPIs and contract management processes to ensure efficient service agreements are met. On-site stakeholder liaison during planning and construction of office expansions. Responsible for space planning, tracking, move coordination, and new hire space accommodations. Manage the planning, execution, and post-event reporting of team onsite events and support ad-hoc company-wide event needs in the local office. Creating and communicating processes for employees to self manage large internal events, and coordinating workplace specific event related tasks such as workplace activation initiatives, cleaning, room setup and building specific protocols. Collaborate with Global Real Estate, Facilities, IT, Safety, Security and Sustainability teams to roll out global policies and initiatives Woltwide. What we look for Multi-year experience in Office, Workplace or Facilities Management in a global organization within a fast-paced and high growth environment Strong and passionate Customer focus Proven Vendor Management experience Event Management experience a bonus Enjoy taking ownership and solving problems independently and proactively. Excellent written and verbal communication skills in English Ability to work autonomously in a fast-moving environment, strong relationship building and stakeholder management skills, and a true growth mindset to consistently learn and develop skills. Willing to participate in First Aider and Fire Warden Training and ready and willing  to provide assistance in an emergency Comfortable collaborating remotely and dynamically using digital tools such as GSuite, Slack and Zoom. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Helsinki, Finland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. At Wolt, we help local merchants reach more customers, and the New Verticals teams make sure those partners have a great experience working with us. You'll join the Quality team in New Verticals EMEA, which works across both regional and global levels to improve how we support, onboard and grow our merchant partners across all of our markets, including Wolt and Deliveroo. You'll sit at the intersection of merchants, account management, and our support and quality organizations. You'll work on large, cross-market initiatives and partner closely with our regional teams and global heads. What you'll be doing This role is about taking a global view of merchant quality and operational excellence, and turning what you find into initiatives that make best practices. You contribute to our quality targets – most importantly reducing items not found and cancellations, and improving efficiency and product substitutions. You'll own the initiatives and projects you drive, for instance occasions and go-to-market, and you'll work hands-on with the internal team stakeholders, while staying close to the merchant experience. Day-to-day in this role you'll: Act as the point of contact and build feedback loops between merchant-facing teams, product and customer support, helping resolve defects and recurring issues at a global level Drive product rollouts across markets, informing and training Account Managers and ensuring merchants are set up for success Analyse how things work in practice across regions, spotting and grouping similar issues and feeding those insights back to the right teams Lead global and cross-regional initiatives such as occasions and best practices, working with regional heads to improve performance in their markets Collaborate with specialists across countries, running initiatives together Use data and AI tools to analyse, automate and prototype solutions yourself, rather than waiting on others Our humble expectations Confident working with data. You can pull, analyse and draw conclusions on your own Comfortable using AI tools and prompting to automate work and speed up analysis, while knowing they're a starting point and not a replacement for judgment Strong communication skills, with the ability to work with stakeholders from different markets and levels of seniority Solid project management skills and a track record of taking initiatives from idea to delivery A generalist mindset: you're curious, pick things up quickly and are happy to dig into the details A strong sense of ownership and a drive to go beyond what's expected Fluent English both written and spoken. What we offer Global visibility: work on initiatives that impact many markets and collaborate directly with global heads A real opportunity to make an impact and shape how we work with merchants worldwide A clear growth path. Many people in this role move on to take regional ownership or product ownership Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Задачи: — Проведение инвентаризации оборудования, мебели и другого имущества в офисе, постановка на баланс компании нового имущества. — Оценка текущего состояния инвентаря и рекомендации по его обновлению и замене. — Проведение текущего и планового технического обслуживания офиса, систем инженерных коммуникаций и оборудования своими силами и силами привлеченных подрядчиков. — Подготовка отчетности по состоянию эксплуатации офисов и проведенных работах. Требования: — Знание русского и грузинского языка. — Наличие водительского удостоверения будет являться преимуществом. Условия: — Офисный формат работы в Грузии, район Сабуртало. — Гибкое начало рабочего дня с 9-10 утра до 18-19 вечера. — Оформление по договоренности. — Компенсация спорта и изучения английского языка. — Молодая международная команда и возможность развивать внутренние инициативы.

Location: Chișinău Workplace: onsite Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax's product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5, 000 specialists.    We develop local teams because we understand that local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa, and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.    The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.   Ajax Systems' production includes four factories, two of which are located in Ukraine, one in Turkey, and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.   The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission. Key Responsibilities 1. Outbound End-to-End Finished Goods Distribution Managing regular dispatches of security systems from regional distribution centers (RDCs) to customers and authorized distributors worldwide (EU, UK, US, MEA, APAC, LatAm). Coordinating logistics operations between manufacturing facilities and global distribution centers. Maintaining target SLAs and performance metrics: OTIF (On-Time In-Full), Order Lead Time, and cargo integrity in transit. 2. Export Compliance & Customs Clearance Coordinating export procedures from the EU customs territory via Polish customs systems (AES/ECS2, NCTS, PUESC services). Collaborating with customs brokers and agencies: preparing full document sets (Commercial Invoice, Packing List, EUR.1, ATR, Export Declaration / IE-599 confirmation message). Managing electronics shipment compliance: classification by HS/CN codes, export control rules, and adherence to dangerous goods regulations for built-in lithium-ion/lithium-metal batteries (ADR / IATA DGR). 3. 3PL/4PL & Carrier Management Managing contracts and relationships with international line-haul carriers (Road FTL/LTL, Air Freight) and express integrators (DHL, FedEx, UPS). Conducting regular KPI performance audits and managing claims for cargo loss or damage (Claims Management). Participating in freight procurement tenders to optimize transport costs from the Polish distribution hub. 4. Freight Cost Optimization & Budgeting Tracking and optimizing the cost per unit delivered. Streamlining freight consolidation to balance cost and delivery speed across diverse geographic regions. 5. Distribution Center Operations Alignment Aligning dispatch schedules with the warehouse/WMS team (dispatch windows, truck loading time slots, order picking/packing control). Implementing and supporting BPM 4.0 initiatives: cargo tracking automation (Real-time Visibility), carrier EDI/API integrations, and eliminating manual document processing. 6. Supply Chain Resilience & Risk Management Formulating contingency plans and alternative routing during border blockades, carrier peak seasons, and geopolitical disruptions. Candidate Requirements 1. Experience & Industry Expertise 3–5+ years in export or distribution logistics originating from Poland/EU (preference for Consumer Electronics, High-Tech, IoT, Automotive, or global FMCG). Practical experience managing multimodal shipments (cross-border road freight, air cargo, courier express). 2. Customs & Regulatory Knowledge Advanced mastery of Incoterms 2020 (specifically DAP, DPU, CPT, FCA, DDP). Comprehensive understanding of EU customs regulations (Union Customs Code / Unijny Kodeks Celny ), intra-Community supplies (WDT), and exports to third countries. Working knowledge of transport regulations for battery-powered devices (Lithium Batteries Section II / ADR / IATA DGR). 3. Language Skills English: Upper-Intermediate / Advanced (B2+) — professional correspondence, commercial negotiations, and resolving operational escalations with global partners. Ukrainian/russian: Native / Fluent. 4. Analytical & Technical Skills Advanced MS Excel proficiency (Power Query, Pivot Tables, financial/cost modeling) and BI tools (Power BI / Tableau). Practical experience working in ERP systems (SAP, Microsoft Dynamics, or equivalents), modern WMS/TMS solutions, and Jira/Confluence. 5. Lean & Soft Skills Practical application of Lean principles (eliminating transportation waste, idle time, and over-processing). High stress tolerance, strong service orientation (OTIF-driven mindset), and autonomous decision-making under tight deadlines. We offer Competitive compensation. Freedom to make decisions and implement ideas. A zero-bullshit culture. A strong and well-coordinated team of professionals. Ambitious tasks and challenges. Opportunity to work with the most recognized security system and develop your career. We are working to ensure that people's lives are calm and the world is safe. Let's become a part of the team that creates a smart and useful global product!

Задачи: — Управление и оперативное реагирование на запросы клиентов высокого уровня через Slack, обеспечение быстрой, профессиональной и чёткой коммуникации по вопросам платформы и сервисов. — Мониторинг и управление публичными отзывами на платформах, таких как Trustpilot. — Формулирование стратегических ответов для улучшения онлайн-репутации компании и координация внутренних усилий по поддержанию рейтинга 5 звёзд. — Исследование, поиск и взаимодействие с новыми инфлюенсерами и контент-криэйторами в сферах трейдинга, криптовалют и финансов для поддержки маркетинговых инициатив. — Отслеживание эффективности текущих кампаний с инфлюенсерами, составление регулярных отчётов и предоставление операционных инсайтов внутренним командам. — Поддержка исполнительного руководства, включая административные задачи, аудит внутренних рабочих процессов и выполнение различных оперативных проектов по запросу. Требования: — Опыт 2-3 года в операционной деятельности, клиентском успехе, управлении аккаунтами или поддержке руководства. — Предпочтение кандидатам с опытом или глубоким пониманием финансов, финтеха, криптовалют или проп-трейдинга. — Отличные письменные и устные навыки английского языка. — Высокий уровень владения Slack, Google Workspace (особенно продвинутыми таблицами), Notion и современными CRM-системами. — Знание систем управления репутацией, особенно платформы Trustpilot. — Проактивность, стрессоустойчивость, способность работать самостоятельно в удалённой или гибкой среде. Условия: — Конкурентная ежемесячная зарплата, соответствующая международным стандартам финтеха. — Прямое наставничество и карьерное ускорение от опытной финансовой команды. — Гибкая, современная рабочая среда с использованием передовых инструментов для совместной работы. — Бонусы, основанные на эффективности работы и росте маркетинга. — Медицинская страховка и бюджет на профессиональное развитие.

Location: Zomba About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Location: This role is based in Zomba with significant travel expected to other Districts within Malawi. About this role: The Field Manager - External Relations will support GiveDirectly's government and external relations strategy, primarily at the district and local level, acting as the organization's on-the-ground representative to district authorities,community structures, NGO partners and private sector actors. Working closely with the Senior Manager - External Relations, this role ensures that GiveDirectly's work is well understood and well received— translating national-level strategy into consistent, trusted relationships on the ground. The role also contributes to the organization's broader understanding of the local operating environment by conducting regular political, economic, and social analysis, including tracking national economic trends and situations that could affect programming. The role rewards exceptional understanding of local and national government in Malawi, strong economic and analytical acumen, a highly autonomous working style, and the ability to develop strategically advantageous relationships. Reports to: Senior Manager - External Relations Level : Field Manager Travel Requirement: Regular travel required to conduct field visits across various Districts in Malawi. What you’ll do: Build and maintain strong working relationships with district-level officials (e.g., District Commissioner's office, relevant line ministries/departments), community leaders, non-governmental organizations). Identify and create opportunities for partnership and collaboration with public and private actors across the district. Scope new operational locations through fieldwork, relationship-building, and data gathering, and lead district entry processes and ongoing liaison for programme rollout and operations. Gather, synthesize, and interpret large volumes of qualitative and quantitative data to produce clear, well-structured reports that inform organisations decision-making. Monitor the prevailing political, economic, and social environment with particular focus on tracking and interpreting economic trends, conditions, and shocks that could affect programme delivery. Produce periodic briefs on the emerging economic and political situation to support decision-making by the organisation. Support local awareness-raising activities, community meetings, and information sessions about GiveDirectly's programmes. Work closely with field operations teams and programmes to ensure external relations activities are aligned with programme timelines and realities on the ground. Represent GiveDirectly at relevant district-level forums, coordination meetings, and community events. What you’ll bring: Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. Bachelor Degree in a relevant field Language Requirement: Professional fluency in English and Chichewa. Minimum of 3–4 years of experience in stakeholder engagement, government relations, or related partnership work, with a strong understanding of government protocols and diplomacy. Demonstrated skills in conducting independent research, synthesizing and managing data, and writing clear, structured reports. Strong judgement and the ability to take timely and appropriate action within complex  situations. Ability to independently identify local-level risks (political, social, security-related, or reputational) that could affect programme delivery or GiveDirectly's standing in the district. Strong communication, facilitation, and documentation skills, including the ability to engage high-level Government and Non-Governmental stakeholders diplomatically and respectfully. Ability to work independently in field settings, manage competing priorities, guarantee reliability and good work ethic. Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Location: Lilongwe About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Role overview: GiveDirectly Malawi has grown steadily since its introduction in 2019 and in 2025 launched our most ambitious program and research agenda yet, delivering funds across an entire district alongside the largest-ever randomized trial on unconditional cash. The Admin. Operations Manager runs the administrative engine of the country office. They are accountable for the functions every team depends on but few see: vendor and casual labour payments, petty cash, office premises and security oversight, field and office assets management, transport and logistics, visitor coordination, and regulatory compliance. When these work, programs move. When they slip, the cost lands on recipients, staff and vendors alike. The Admin. Operations Manager  is a people manager first. They lead a cross-site team of associates and support staff, and they are expected to build capability, not just allocate tasks. They work in close partnership with the Procurement & Warehousing Manager, with Finance on payments and reconciliations, and with the Programs team on the logistics that field operations require. They advise the Operations Director and Country Director on administrative planning, budget and process improvement. Responsibilities: Payments, petty cash and expense management Own the end-to-end payment cycle for vendors, contractors and casual labour: validate invoice and timesheet authenticity, match each to goods or services actually received, assemble the full documentation pack, check the ledger for duplicates, and submit through the agreed payment request workflow. Hold the team to a standing target of no overdue supplier invoices. Apply the correct withholding and statutory tax treatment to each payment, and share filing proof with the payments team. Follow payments through to settlement with Finance, maintain the payables tracker, and reconcile vendor accounts and payment discrepancies. Run the petty cash cycle end to end — float request, retirement with receipts and memo, review and complete documentation — and produce the month-end cash count certificate. Train staff across the country office on the payment and expense systems and on documenting expenditure correctly. Office premises, facilities and security Oversee upkeep of the country and field offices, liaising with landlords on maintenance, and maintain the utilities, connectivity and supplies the office needs to operate without interruption. Scope and secure field office locations as programs require, furnish them to standard within the agreed lead time, and manage relocation and closure. Manage office access and guard services, holding providers to the agreed scope of service. Act as the office focal point for day-to-day safety and security practice, and escalate incidents in line with policy. Provide and maintain a safe work environment, including adequate first aid facilities and protective equipment for field staff, as per GD standards or national regulations. Office and field asset management Maintain a complete register of office and field assets — equipment, furniture, IT hardware and general supplies — updated monthly with new purchases, movements and disposals, with all assets tagged, allocated and tracked. Conduct quarterly asset verification against the register and report exceptions. Enforce staff protocols on handling and safe storage of GD property, and recover and reallocate assets when staff exit or projects close. Forecast asset replacement, run the annual disposal cycle, and manage disposal of obsolete, damaged, lost or stolen assets with the required documentation and approvals. Procure and maintain insurance coverage for office assets and vehicles, and manage claims. Transport, logistics and visitor coordination Oversee the office vehicle fleet and the Logistics Officers who operate it, including scheduling, maintenance, fuel management and cost control against the field transport budget. Coordinate staff travel — flights, accommodation and ground transport — and oversee logistics for high-priority visitors. Lead on visas and permits for GiveDirectly visitors and employees, and prepare supporting and invitation letters for visa applications. Coordinate transport of materials and staff to field locations. Support office functions and team events, including retreats and field-site logistics. Team leadership and capability building Lead the administration team across the country office and every field base: coordination, prioritisation, coaching, and quality assurance of deliverables. Supervise office facilities and support staff — cleaners, catering staff and Logistics Officers — to maintain an orderly and functional office. Hire, onboard and performance-manage direct reports, including verifying timesheets, leave and attendance. Complete Quarterly Development Discussions (QDDs) for all direct reports on the global performance cycle, using them to set development goals and track progress. Ensure SOPs and templates are in place, understood and used consistently across all sites. Enable rapid scale-up: for each new field office, recruit and orient the Field Admin Associate, cleaners and transport support needed for the site to open on time. Systems, risk and compliance Improve back-office systems — payments workflow, records, office administration — so they support delivery at scale rather than constraining it. Assess resource and capacity gaps across the administration function on an ongoing basis and plan ahead to fill them. Maintain compliance with GiveDirectly policy, donor requirements, the code of conduct and Malawian regulation, implementing preventive controls and fixing process weaknesses before they become findings. Build expertise within the team on the national and local regulatory environment and compliance requirements. Support Finance and Internal Audit through review processes, providing payment and asset documentation, reconciling discrepancies and closing out findings. Lead development of the annual administration budget under the guidance of the Operations Director, review actual against planned spend, and flag variances early. Advise the Operations Director and Country Director on administrative planning and process improvement. Desired qualifications: 5-7 years of work experience in office administration, operations or business support roles, including experience owning a payments or financial administration function. Bachelors/Masters in business administration, management or a relevant field. Strong alignment with GD values, and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. Experienced people manager with demonstrated ability to deliver results through others and set up strong management processes, ideally across multiple sites. Sound working knowledge of payment processing, invoice validation, statutory tax treatment and basic financial controls. Exceptional ability to logic through complex operational questions & run robust analyses to inform management and programming decisions. Exceptional written & verbal communication skills to be deployed for a range of audiences (field teams, local and global leadership teams, regulatory authorities, service providers etc.). Excellent interpersonal skills and a collaborative management style. Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant "learning by doing". Fluency in English and Chichewa, and willingness to travel to field sites within Malawi. Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide ! Referrals Know the right person for this role? Please consider referring them . We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!

Задачи: — End-to-end merch management: oversee all stages of custom merchandise production for both internal company needs and major international I-Gaming events (within the Merch and Production team) — Maintaining and expanding a reliable network of international (specifically Chinese) manufacturing partners — Creating detailed briefs, conducting negotiations, and controlling premium product quality — Cross-functional collaboration: proactive communication with internal stakeholders (marketing, event teams, etc.) to accurately identify their needs, gather requirements, and present finished solutions — Custom product development: creating and presenting creative merchandise ideas, forming product catalogs, and developing unique promo solutions that match the brand's style and values — Monitoring inventory levels, ensuring timely dispatches, and managing safe delivery to event venues worldwide Требования: — Experience in the apparel custom manufacturing industry 3+ years (China vendors) — Optimize resources proven experience — Planing and monitoring production processes experience — Ensure compliance with quality standards — Experience in budget planning and optimization — Experience using CRM systems — Fluent Ukrainian/Russian — English level B1 or higher Условия: — International iGaming company with a strong team — Full‑remote & Long‑term contract — Corporate benefits, learning opportunities, and team events

Задачи: — Руководить прогнозированием, планированием мощностей, расписанием и оптимизацией рабочей силы в глобальной организации обслуживания клиентов с более чем 4000 агентами. — Разрабатывать планы по персоналу, согласующие спрос клиентов, цели по уровню обслуживания, опыт сотрудников и финансовые цели. — Сотрудничать с командами операций, финансов, управления поставщиками и аналитики для поддержки бизнес-приоритетов и долгосрочного роста. — Мониторить производительность рабочей силы, выявлять риски и возможности, рекомендовать корректировки персонала для улучшения операционных результатов. — Создавать и улучшать процессы для повышения точности прогнозов, эффективности персонала, эффективности расписания и производительности. — Внедрять ИИ, автоматизацию и новые технологии управления рабочей силой для повышения масштабируемости, точности прогнозирования и принятия решений. — Управлять, обучать и развивать команду управления рабочей силой, поддерживая культуру ответственности, сотрудничества, инклюзивности и постоянного улучшения. Требования: — Опыт управления рабочей силой не менее 7 лет в крупных операциях обслуживания клиентов. — Опыт руководства людьми не менее 3 лет с подтвержденным успехом в обучении, развитии и удержании высокоэффективных команд. — Глубокие знания в области прогнозирования, планирования мощностей, составления расписаний, управления в реальном времени и аналитики рабочей силы, приводящие к измеримым бизнес-результатам. — Опыт поддержки сложных операций с тысячами агентов в разных географиях, каналах и с аутсорсинговыми партнерами. — Сильные аналитические навыки и умение переводить данные о рабочей силе в практические рекомендации для операционных и исполнительных руководителей. — Опыт внедрения улучшений процессов, повышения операционной эффективности и межфункциональных инициатив для улучшения обслуживания и бизнес-показателей. — Страсть к использованию ИИ, автоматизации, предиктивной аналитики и технологий управления рабочей силой для модернизации практик и улучшения принятия решений. Условия: — Полная занятость. — Удаленная работа. — Годовая зарплата от 170000 до 235000 USD. — Возможность бонусов, конкурентных акций и социальных льгот. — Политика работы в офисе с четырьмя днями в офисе и пятницей из дома для сотрудников, живущих рядом с офисом, а также полностью удаленная программа. — Пакет льгот, включая уход за детьми, пожилыми и домашними животными, субсидии на транспорт, комплексное медицинское и финансовое обеспечение, щедрый отпуск, оплачиваемый декретный отпуск, поддержку планирования семьи и другие. Компания: Chime Financial, Inc — финансовая технологическая компания, не банк, предоставляющая удобные инструменты и платформы для управления финансами, помогающая миллионам людей достигать финансового прогресса. Контакты для отклика и подробности по ссылке.