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Location: Remote Workplace: Remote Talkiatry is growing fast, and the systems that bring new clinicians into the practice have to grow with us. Our Clinical Operations team owns the operating model that helps each clinician move from hire to day-one readiness, build a sustainable caseload, and succeed through the early ramp period. As Senior Manager, Clinical Operations - Clinical Growth & Success, you'll lead the day-to-day operations and ongoing redesign of that journey. You'll improve how we predict readiness and performance, identify risk early, coordinate targeted interventions, and build repeatable mechanisms that ensure clinicians are successful. The role connects clinician supply, patient demand, and operational execution. You'll partner across Clinical, Operations, Data, Product, Engineering, Talent Acquisition, and Marketing to remove blockers before they affect a clinician's performance and to recover performance quickly when a clinician falls off track. This is a hands-on role for an analytical operator who knows how to improve workflows with data, AI, automation, and practical tooling. You do not need to be an engineer. You do need to translate operational problems into clear requirements, build and test lightweight solutions, and work with technical partners when deeper product or data capabilities are required. ***This role is available remote for candidates based in other states, or hybrid for candidates based in the New York City metropolitan area***   ABOUT TALKIATRY: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.   Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.   Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. YOU WILL: - Own end-to-end operations. Run the day-to-day workflows. Maintain clear operating rhythms, service levels, ownership, and escalation paths so all stakeholders know what needs to happen and when. - Predict and monitor success metrics. Improve the dashboards, signals, and decision tools that predict program success. Monitor leading indicators, identify risks early, and turn the data into specific actions for cross-functional teams - Activate proactive levers. Address the market conditions that shape success. Use insights about clinician supply and patient demand to inform hiring strategies, targeted marketing, capacity planning, and other actions that remove blockers before they affect success metrics. - Trigger real time interventions. Use Operations and Product levers to improve performance as risks emerge. Build practical playbooks, decision rules, and escalation paths so teams can intervene quickly and consistently without waiting for leadership direction, then feed what works back into the standard process. - Redesign the end-to-end operating model. Move program support from a manual, people-dependent process to a technology-enabled workflow. Apply AI, automation, and better tooling to reduce repetitive work, handoffs, errors, and resource needs while preserving human judgment where it matters. YOU HAVE: - Quantitative and rigorous. You're fluent with metrics, dashboards, and spreadsheets. You can define meaningful leading and lagging indicators, find the drivers behind performance, and turn analysis into clear operating decisions. SQL experience required. - Builder-operator. You bring 4-6+ years of experience in operations, consulting, program management, implementation, or a related field. You're comfortable owning daily execution while building the systems, routines, and tools that make the work more scalable. - Workflow optimizer. You can map an end-to-end process, diagnose where it breaks, and redesign it around clearer decisions, fewer handoffs, and reliable data. You measure whether the new workflow improves outcomes and adjust it when it does not. - Practical automation and AI fluency. You can use AI and no-code or low-code tools to automate work, improve decisions, and prototype solutions without needing to engineer the underlying systems. You can also write clear requirements and partner effectively with Data, Product, and Engineering. - Cross-functional operator. You get work done through teams that do not report to you. You align partners around shared measures, clarify ownership, make tradeoffs visible, and keep execution moving across complex initiatives. - Motivated by the mission. You care about mental health and want your work to create a better experience for clinicians and more dependable access to care for patients. PREFERRED BUT NOT REQUIRED: - Experience in healthcare, behavioral health, or another regulated, high-growth environment - Experience in a fast paced high growth company that has demonstrated scale. WHY TALKIATRY: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Location: Remote Workplace: Remote At Talkiatry, we have established a strong Clinical Operations support model that wraps around our network of clinicians helping them perform at their best, maintain high-quality care, and have a strong experience. In our early stages, this model was a high touch effort. However, as Talkiatry grows and our network of clinicians grows, this model needs to evolve. As Senior Manager, Clinical Operations - Operational Excellence, you will own the operating system that allows our ClinOps leaders and support staff to work more efficiently and make faster, better-informed decisions. Your central focus will be to create capacity across our ClinOps leaders allowing them to scale with the business and focus their time where clinical and leadership judgment adds the most value. In addition, you will manage a team of support staff who address clinician questions and escalations in their day to day practice, and coordinate key operational processes that reduce clinician and ClinOps leadership burden. You will standardize and automate this team’s workflows, build analytics and tools to allow the work to move faster, and make the business impact of these workflows visible. The ultimate goal is to transform this scope by tech enabling, productionalizing, and enabling with AI solutions. This is a high-impact and priority area that will be felt by clinical and operational leaders, and is a top priority for Talkiatry. Every solution you implement will create efficiencies that will reduce overhead while maintaining our clinician experience. ***This role is available remote for candidates based in other states, or hybrid for candidates based in the New York City metropolitan area***   ABOUT TALKIATRY: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.   Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.   Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. YOU WILL: - Design workflows from end to end. Map and own the day-to-day Clinical Operations workflows. Define ownership, decision points, standard operating procedures, escalation paths, and SLAs. - Build the analytics needed to act. Use SQL and business intelligence tools to create reliable reporting on demand, workflow performance, resource allocation, turnaround times, recurring demand, and operational outcomes. Segment the data to show who is requesting support, why volume is changing, where the team should intervene, and broader business outcomes. - Reduce operational overhead with automation. Identify repetitive work that can be simplified or removed. Launch frontline AI agents, automate workflow steps, and improve data access so stakeholders can resolve work faster with fewer manual handoffs and less dedicated staffing. - Expand clinician self-service. Use demand data to identify the questions and requests clinicians can resolve without one-to-one support. Build proactive education into onboarding and recurring forums, and create useful reactive resources such as online guidance, frequently asked questions, and support agents. - Standardize how dyads and coordinators operate. Develop playbooks, toolkits, job aids, and decision rules that help teams respond consistently and efficiently. Route routine work to coordinators or self-service channels when appropriate, preserve clear escalation paths for complex cases, and measure whether the model maintains clinician performance, quality, and satisfaction as each dyad supports more clinicians. YOU HAVE: - Advanced analytical skills. You can write SQL independently and use dashboards, spreadsheets, and business intelligence tools to investigate operational performance. You turn request-level data into clear findings about demand, capacity, service levels, and business impact. - Workflow architect. You can map a process end to end, diagnose where work slows down or requires unnecessary involvement, and redesign it around clear ownership, fewer handoffs, and consistent decision rules. - Automation and AI builder. You have hands-on experience using automation, AI, or no-code and low-code tools to improve frontline operations. You can prototype practical solutions and define requirements for deeper Product, Data, or Engineering investment. - Operating model designer. You know how to divide work across leaders, coordinators, clinicians, and self-service channels. You create standard operating procedures, playbooks, service levels, and escalation paths that remain usable as volume grows. - Builder-operator. You bring 4-6+ years of experience in operations, consulting, program management, analytics, implementation, or a related field. You're comfortable solving today's workflow problems while building the scalable system that should replace them. PREFERRED BUT NOT REQUIRED: - Experience in healthcare, behavioral health, or another regulated, high-growth environment - Experience in a fast paced high growth company that has demonstrated scale. - Hands-on experience with business intelligence platforms, workflow automation tools, or AI agents used in frontline operations WHY TALKIATRY: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Location: Remote Workplace: Remote Talkiatry’s vision is to deliver comprehensive and high-quality mental healthcare that provides patients with access to the care they need. As we continue to grow, Talkiatry is launching new services that wrap around the patient and complement the core psychiatric and therapy care we offer today. That is where you come in. As a Senior Manager, Clinical Operations - New Verticals, you'll build and manage new clinical programs from initial concept through scaled operations. Your portfolio will include pilots with external partners, operations for new lines of business, and support for our Care Management team. You'll define how each program should work, launch it, measure it, decide whether it should scale, and build the operating model for sustainable growth. This is a hands-on role for someone who can bring structure to work that is still taking shape. ***This role is available remote for candidates based in other states, or hybrid for candidates based in the New York City metropolitan area***   ABOUT TALKIATRY: Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.   Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.   Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose. YOU WILL: - Build new programs from scratch. Take clinical programs from concept to launch, establish the workflows and operating rhythms needed to run them, and use early results to determine what should change before expansion. When a program proves effective, turn the pilot into a repeatable model that can support broader adoption. - Own the operating infrastructure. Design end-to-end workflows with Clinical and Operations, document standard operating procedures and job aids, and define EMR workflows. Create dashboards that make program performance, service levels, volume, and risks visible. Use practical automation and AI to streamline early operations when helpful, especially before dedicated product capabilities are available. - Launch and evaluate partnership pilots. Work with internal teams and external partners to define the pilot scope, patient journey, responsibilities, handoffs, success measures, and launch plan. Monitor patient and operational outcomes, identify what is driving performance, and recommend whether to stop, adjust, or scale each partnership based on its potential to support patient volume and retention. - Design seamless workflows. Build workable operations before dedicated product investment is available. That requires practical judgment, strong analytics, and a willingness to use lightweight tools, automation, and AI where they can reduce manual work. As programs mature, you'll partner with Data, Product, Engineering, Clinical, and Operations to strengthen the underlying systems. - Strengthen Care Management operations. Support the Senior Director in managing and improving the Care Management program. Help define a scalable model for assessing case complexity, routing work, setting service levels, balancing capacity, and measuring the program's impact. YOU HAVE: - Builder-operator mindset. 4-6+ years in consulting, operations, program management, or implementation. You like running the nuts and bolts of a business, you're as comfortable deep in a workflow as you are zoomed out on the system, and you create structure where there isn't any. - Workflow and operating model expertise. You can map a patient and team journey, define ownership and decision points, reduce unnecessary handoffs, and design workflows that remain clear as volume and complexity increase. You can write standard operating procedures and job aids that teams can use in daily work. You explain complex processes simply, support adoption, and update the model as the team learns from real cases. - Analytical program manager. You're fluent with metrics, dashboards, and spreadsheets. You define success measures before launch, monitor leading and lagging indicators, and use the results to decide whether a program needs to stop, change, or scale. - Cross-functional clinical partner. You work effectively with clinical leaders, operations teams, technical partners, and external organizations. You turn different perspectives into clear workflows, decisions, and accountable owners while respecting clinical judgment and operational constraints. PREFERRED BUT NOT REQUIRED: - Moderate SQL experience - Experience in healthcare, behavioral health, or another regulated, high-growth environment - Experience in a fast paced high growth company that has demonstrated scale. WHY TALKIATRY: - Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care - Collaborative environment: be part of building something from the ground up at a fast-paced startup - Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more! - Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands - It all comes back to care: we’re a mental health company, and we put our team’s well-being first Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0. At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us. We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.

Location: AZ_Mesa_HQ Position Overview: The Operations Technician is responsible for work in our Regional Operations team in the VCC. This position will work to support our operations across the United States as well as parts of Canada. The Ops Technician is responsible for remote troubleshooting, site and roadside monitoring and general uptime for devices managed by the VCC. In this role you will be dedicated to keeping our clients roadside network devices online and operating at peak efficiency. Essential Responsibilities: • Ensure compliance with company policies and regulatory requirements. • Maintain accurate and detailed records of all account documentation. • Communicate effectively with advisors to resolve any discrepancies or issues. • Coordinate with the VCC Support teams, including Manager, Supervisors, and technicians in daily activities for remote technical support verifications, downtime reporting, and verification and tracking of remote equipment. • Maintain VCCs documentation and databases with meticulous dedication to ensure our records are accurate and up to date. • Ability to work all shifts in a 7x24x365 environment including rotating on call coverage • Review of existing Red-Light Camera locations, including still images and video (pre and post process) to ensure the equipment is working properly and captured images are of the highest quality • Ability to work in a fast-paced operational environment. • Ability to work independently with minimal supervision. • Ability to manage multiple tasks on time, including ticket administration, communications, and follow up activities. • Ability to learn in an 'on-the-job' training environment. • Participates in planning, daily stand-ups, backlogs sessions. • Performs other duties and/or special projects as assigned . • Identifies areas of opportunity to improve our service offering. • Adhere to customer-specific procedures and Service Level Agreements (SLA) as well as team KPI’s . • Ability and willingness to learn new things, particularly new technology. • Provide expert work order management through driving, following up and closure of assigned trouble tickets. Qualifications: • Preferred Bachelor’s degree or Associate’s degree in information technology, computer science or closely related field and/or two (2) years’ experience in Operations, Remote Troubleshooting OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. • Preferred Agile Scrum Certification which could be Scrum Master, Product Owner or Scrum Fundamentals • Preferred experience in Scripting or Programming Languages such as PowerShell, Visual Basic, or Python. • Demonstrated knowledge of computing and data troubleshooting • Demonstrated knowledge of network and remote system troubleshooting • Demonstrated knowledge of data management and information technologies • Experience in accurately and reliably interpreting data for determining appropriate action. • Experience in managing multiple priorities. • Preferred Advanced skill and experience with Microsoft Suite including Word, Excel, PowerPoint and Addition suite applications like Power BI Pro, Viso and Outlook. Successful completion of the Nlets fingerprinting background assessment Verra Mobility Values An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values: Own It. We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation. Do What’s Right. We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous. Choose Courage Over Comfort. We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease. Win Together. We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others. With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company. Verra Mobility Applicant Privacy Notice Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. .

Location: Boston, Massachusetts, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. Job Overview The Associate Manager, Commercial Planning & Analytics, Hasbro Pulse keeps the Pulse commercial calendar running and on track. This role owns the day-to-day work behind every eCommerce launch, promotion and event: forecasts, launch tracking, asset delivery, inventory submissions and sell-through reporting. It then turns what the numbers show into clear recommendations for the team. Reporting to the Senior Category Manager, Hasbro Pulse, this role is the team's operational and analytical backbone. It owns item-level launch execution and forecasting, and tracks performance in real time so that insights drive action. The ideal candidate is highly organized, follows through across multiple internal partners, and is comfortable working hands-on in the data. They combine strong analytical capability with commercial judgment and marketing creativity - turning complex data into clear recommendations that enable faster, more informed business decisions. Previous eCommerce experience is preferred. Success in this role means launches go live on time with the right assets and inventory, forecasts and reporting stay current, and the team spots changes in performance early enough to act. A strong candidate in this role pairs reliable execution with the curiosity to ask why the numbers are moving. Location and Work Arrangement This role is based at our Boston, MA office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays. What You'll Do Evaluate launch performance across the Pulse portfolio, establishing benchmarks and identifying drivers of successful and unsuccessful launches. Analyze promotional and marketing activity to understand incremental demand, product response and commercial effectiveness. Partner to identify products or customer segments that would benefit from additional activation or support. Provide analytical inputs that inform merchandising priorities, promotional planning, CRM activity and commercial calendar decisions. Develop clear post-activation and post-promotion analysis, translating results into recommendations for future commercial activity. Establish a consistent learning loop between product launches, customer response, marketing activity and future demand planning. Maintain the Pulse launch tracker, keeping item and timing, status and readiness current. Coordinate asset delivery for launches. Track creative, copy and product assets from Brand, Marketing and Product partners, and follow up on anything late so launches go live on time. Develop item-level commercial and demand forecasts across the Hasbro Pulse portfolio, building initial forecasts from historical performance, comparable products and launches, category trends and known commercial drivers. Continuously evaluate and update forecasts based on actual sales velocity, pre-order performance, customer demand signals, launch performance and evolving business conditions. Monitor forecast-to-actual performance and identify material variances, underlying causes and implications for revenue and inventory. Maintain a forward-looking view of demand across the portfolio and proactively flag potential upside, shortfalls and inventory risks. Partner with the Senior Category Manager, Finance, Revenue Planning and Connected Commerce teams to ensure commercial forecasts accurately reflect current business expectations. Support budget, forecast and Long-Range Planning processes with data-backed revenue assumptions, scenarios and commercial insights. Maintain a comprehensive commercial view of inventory health across the Pulse assortment in partnership with Connected Commerce and Operations. Proactively identify inventory risks and opportunities before they become material business issues, including potential overstock, constrained inventory and changing sell-through expectations. Recommend actions to improve inventory productivity, including merchandising shifts, promotional support, forecast changes, marketing prioritization and other commercial interventions. Monitor the effectiveness of actions taken and incorporate those learnings into future planning and forecasting. Support strategies for excess and discontinued inventory with analysis of inventory position, demand trends, potential commercial levers and financial implications. Partner with operational teams responsible for physical inventory management while owning the commercial interpretation and recommendations associated with inventory performance. Lead inventory reviews and submissions for promotions and onsite events. Recommend quantities and assortment based on demand signals, past results and inventory position. Develop a holistic view of Pulse performance by connecting traditional product and sales data with customer, site and marketing signals. Monitor key commercial KPIs including revenue, units, conversion, average order value, traffic, purchase frequency, customer mix, loyalty behavior and other indicators of business health. Analyze customer behavior—including new versus returning customers, registered and loyalty-member performance, purchasing patterns and category affinity—to identify opportunities to deepen engagement and customer value. Partner with Connected Commerce teams to understand site performance, merchandising effectiveness, funnel behavior and conversion trends. Evaluate how customer and site behavior influence product performance and incorporate those signals into commercial recommendations. Identify meaningful changes in business performance and proactively investigate the underlying drivers rather than relying solely on standard reporting. Own sell-through reporting across the Pulse assortment, and provide real-time performance tracking during launches, drops, promotions and events so the team can adjust quickly. Serve as a primary source of commercial insights for the Senior Category Manager and broader Pulse commercial team. Translate complex datasets into concise, actionable business recommendations. Build regular commercial performance views that clearly communicate what happened; why it happened; how the outlook is changing; where risks and opportunities exist; and what actions the business should take. Proactively surface opportunities and issues rather than relying on leadership to identify questions for analysis. Develop scenarios and sensitivity analyses that enable leadership to evaluate commercial trade-offs and potential business decisions. Partner closely with Finance, Marketing, Connected Commerce, Brand, Product and Supply Chain teams to ensure decisions are informed by a consistent fact base. What You'll Bring 2+ years of progressive experience in commercial planning, category analytics, demand planning, merchandising analytics, revenue management, eCommerce analytics or a related discipline. Strong forecasting capability with demonstrated experience using historical trends, comparable products and actual performance to build and refine demand forecasts. Experience analyzing product, sales and inventory performance in a consumer, retail, eCommerce or direct-to-consumer environment. Highly organized, with a track record of managing multiple launches and deadlines at once and following up across partners to keep work on schedule. Strong commercial judgment and ability to move beyond reporting data to identifying implications and recommending action. Demonstrated ability to synthesize multiple data sources into clear business insights and executive-ready recommendations. Strong analytical capability and advanced proficiency with Excel and business intelligence/reporting tools. Experience with forecasting and planning systems; familiarity with demand-planning tools. Experience with customer, eCommerce or digital analytics, including conversion funnels, customer cohorts, segmentation, retention, purchase frequency and promotional effectiveness. Strong commercial storytelling skills; able to distill complex analysis into concise insights and recommendations for senior leaders. Intellectual curiosity and demonstrated ability to independently identify questions worth investigating rather than waiting for analytical requests. Understanding of eCommerce KPIs including traffic, conversion, average order value, customer behavior and promotional effectiveness. Experience partnering across Finance, Marketing, Merchandising, Supply Chain, Operations and commercial teams in a matrixed organization. Strong communication skills, with the ability to explain complex analytical findings clearly to both analytical and non-analytical audiences. Intellectual curiosity and a demonstrated ability to independently identify questions worth investigating and to ask why performance is changing, rather than waiting for analytical requests or simply reporting that it has changed. Ability to operate comfortably in an evolving business where tools, processes, team structures and priorities continue to develop. Passion for fan and collector culture and an interest in understanding the behaviors that drive engagement and purchasing within enthusiast communities. Bachelor's degree in business, Finance, Economics, Analytics, Supply Chain or a related discipline preferred. Who We Are We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all. Hasbro About the Company – Hasbro Wizards of the Coast Who We Are – Wizards of the Coast Equal Opportunity Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status. Accommodations If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process. Notice Regarding Hasbro’s use of AI in the Recruitment Process We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements. How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review. Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions. Greenhouse has published the results of an independent bias audit of Talent Matching. View the Greenhouse Talent Matching audit results . Privacy Notice Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process. The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $70,600 — $98,900 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: United Kingdom- Yeovil, Somerset Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Principal Duties/Responsibilities : • Performs entry to mid-level break-fix & preventative maintenance. This includes but not limited to: adjusting functional parts of devices and control instruments to sustain and improve operations; repairing or replacing defective parts; reconditioning or repairing machine tools. • Identifies needed parts, supplies, and repair items. • Provides support and back up for other members of department as needed by leadership. • Is aware of Maintenance Industry Standards. • Assures compliance with 5S and housekeeping standards. • Participates in CI activities - processes, results and cost savings. • May be required to setup and operate simple machining operations including but not limited to: lathe, drill press, grinder, and other metal working tools to make and repair parts. May perform basic welding tasks. • Updates records and reviews CMMS history. • Performs basic troubleshooting of control systems circuitry. • Completes technical self-study programs for career development. • Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions. Knowledge, Skills, Abilities(KSAs), & Behaviors Required: Essential KSAs • 18 months of related experience in general industry or equivalent combination of relevant training and experience. • Understanding of basic electrical and mechanical systems. Can perform repairs. • Must be able to use basic hand tools. Desirable KSAs: • High degree of professionalism. • Commitment to confidentiality. • Excellent communication and people skills; good organisational skills. • Ability to work well under pressure. Competencies: • Safety • Communications • Customer Focus ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

Location: Argentina Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We’re looking for a Senior Software Engineer, Optimize/Analyze to help develop and scale Webflow Optimize products. You’ll design high-performance systems that adapt user experiences in real time, working with large-scale data processing and distributed computing to lift conversion and personalization at scale. Our team is fast-moving, data-driven, and experienced in personalization, ML infrastructure, and large-scale analytics. The next chapter is ambitious. We’re serving some of the world’s largest enterprises and rethinking what an AI-native conversion platform can be. This is a cross-team technical role: you’ll work across a large, revenue-generating system, help decide what it needs to become, and partner directly with Engineering, Product, and Design to ship it. About the role: - Location: Remote-first (Argentina) - Permanent, full-time employee (this is not a contractor position) - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for a new position. As a Senior Software Engineer on the Optimize team, you'll: - Architect, design, and build scalable multi-tenant backend services and APIs for our Optimize product, including our MCP server. - Build with MongoDB, Druid, Airflow, AWS (EC2, S3), Python, and TypeScript/Node.js. - Define clean service and API boundaries, and design and optimize the MongoDB data models and queries that power recommendations. - Improve scalability and reliability through distributed architecture, caching strategies, and event-driven systems tuned for low latency. - Lead projects from design through launch that move team and engineering org goals. - Write and review maintainable, tested, performant code, and raise the quality bar for the team. - Author, collaborate on, and evaluate design documents. - Use AI tools in your daily work, and help the team build reliable systems on top of non-deterministic, LLM-backed components. - Partner with product engineers, PMs, and designers to ship end to end. ABOUT YOU Requirements: - BA/BS degree or equivalent experience - Business-level fluency to read, write and speak in English You’ll thrive as a Senior Software Engineer if you: - 5+ years building and shipping production backend services, with a track record of performant, high-quality code. - Depth in distributed systems: concurrency, asynchronous and eventually consistent processing, queues or streaming, and designing for failure. - Strong Python and/or TypeScript/Node.js, plus data modeling experience in MongoDB or a comparable database. - Experience with real-time analytics, event-driven architectures, and REST APIs. - Hands-on experience with AWS, containers, CI/CD, and observability, and comfort owning infrastructure. - Strong production debugging skills across services and layers of the stack. - A habit of valuing testing, documentation, and reliability as much as shipping, and communicating trade-offs clearly. - Curiosity and a proactive embrace of AI tools to work faster and expand the team’s impact. It would be a bonus if you had even one of the following: - Experience with Apache Spark, Airflow, or TensorFlow. - Familiarity with Kafka or other event streaming platforms. - Prior experience working on large-scale personalization, experimentation, or recommendation systems. OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Stipends to support our distributed team. Localized support for cell, Wi-Fi, and WFH expenses to help you settle into your best remote life. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.

Location: Kyiv; Lviv Workplace: onsite Ajax Systems is expending and is looking for a Lead Hardware Engineer to strengthen our team.   Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses of any scale. To date, the Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. We are looking for an expert who brings strategic value: someone who can oversee complex system architectures, consult on cross-departmental optimizations, and mentor the team on high-performance design methodologies. You will be the bridge between innovative concepts and mass-scale manufacturing.   Key Responsibilities Architecture & Design: Develop sophisticated schematic solutions and PCB layouts for new Ajax devices, ensuring high reliability and scalability. Strategic Optimization: Proactively identify opportunities for cost reduction and performance enhancement through component unification and innovative architectural shifts. Project Oversight: Lead complex hardware projects from initial concept through to mass production (10,000+ units/month), ensuring all technical risks are mitigated. Cross-Functional Consultation: Act as a subject matter expert for the firmware and supply chain teams to optimize the hardware-software interface and manufacturing yield. Prototype Lifecycle: Lead the “bring-up” process, debugging complex issues and defining rigorous testing protocols for design validation. Requirements Advanced Circuit Design: Expert-level calculation of circuit elements and high-fidelity simulations of device behavior. EDA Mastery: Professional proficiency in Altium Designer (experience with managed libraries and 3D modeling is preferred). Design for Excellence (DfX): Proven track record of designing for LVD/EMC compliance and mass manufacturing (DFM/DFT). Power Management: Deep expertise in designing both battery-powered and mains-powered (85–265 VAC) devices. Full Lifecycle Ownership: Experience preparing comprehensive production documentation (BOM management, Gerber files, assembly drawings) using Git for version control. Communication: Fluent English is required for technical documentation and international collaboration. Preferred Qualifications Supply Chain Leadership: Direct experience working with vendors and manufacturers for high-volume production. High-Speed Design: Advanced understanding of Signal Integrity (SI) and Power Integrity (PI). Experience with S-parameters, PDN impedance modeling, and TDR measurements. System-Level Thinking: Ability to write or review embedded software (C/C++, STM32) to facilitate deep-level debugging and hardware-software co-design. Regulatory Mentorship: Experience guiding products through global certifications (UL, CE, RED), beyond basic compliance.   We offer: The opportunity to suggest and implement your own ideas that directly influence the product and its mass production; A place in a fast-growing company with a motivated and professional team; Competitive salary; Medical insurance; Corporate English classes; The opportunity to participate in Ajax’s internal beta-testing program for security systems; Discounts from partner companies; Discounts on Ajax products. Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.

Location: United States (Remote) Workplace: Remote ROLE SUMMARY We’re seeking a Staff Product Designer to shape the user experience for Nexus, Temporal’s cross-namespace connectivity capabilities. You’ll make complex distributed-system concepts understandable and approachable for developers and operators, designing coherent experiences across product surfaces, workflows, and supporting documentation. This role combines strong UI and interaction design with systems thinking, product strategy, and close partnership across Product, Engineering, and Developer Experience. WHAT YOU’LL DO - Lead the end-to-end design direction for Nexus experiences, from early problem framing through detailed interaction design, validation, and delivery. - Turn complex concepts such as cross-namespace connectivity, workflow communication, configuration, and operational visibility into clear, intuitive user experiences. - Partner with Product and Engineering to define user problems, explore solutions, clarify requirements, and make thoughtful tradeoffs across usability, reliability, scalability, and technical constraints. - Design cohesive experiences across Temporal Cloud interfaces, developer-facing workflows, APIs, and other surfaces that help users understand and adopt Nexus. - Create high-fidelity designs, prototypes, and interaction models that communicate behavior across happy paths, edge cases, errors, permissions, and recovery scenarios. - Establish reusable patterns and contribute to design-system evolution so Nexus experiences feel consistent, accessible, and scalable across Temporal products. - Represent user needs in roadmap and architecture discussions, using research, usability testing, customer feedback, and product data to guide decisions. - Raise the quality of product design across the organization through critique, mentorship, and clear design rationale. WHAT YOU’LL BRING - Significant experience leading product design for complex technical products, developer tools, infrastructure, SaaS, or workflow-oriented applications. - Strong interaction and visual design skills, with a portfolio showing thoughtful information architecture, complex workflows, prototypes, and shipped product experiences. - Ability to make sophisticated technical concepts understandable without oversimplifying the underlying user needs or system behavior. - Experience partnering closely with Product and Engineering on ambiguous, cross-functional problems from discovery through implementation. - Strong systems thinking and attention to detail across states, permissions, configuration, failure modes, accessibility, and operational context. - Clear communication skills and the ability to influence product direction through customer insight, design rationale, and collaborative decision-making. - Remote-first availability in the United States or Canada, with the ability to participate in occasional in-person immersion sessions and team offsites. This role has no on-call requirement. NICE TO HAVE - Experience designing products for distributed systems, workflow orchestration, cloud infrastructure, APIs, or developer platforms. - Familiarity with Temporal, durable execution, cross-service workflows, or related developer concepts. - Experience designing for both technical builders and the operators responsible for reliability, governance, and troubleshooting. - Familiarity with accessibility standards, responsive design, and design-system practices for complex web applications. Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

-API and integration documentation: Own the accuracy, completeness, and clarity of Polygon’s API and integration documentation, and keep it current as the platform evolves. -Self-serve integration: Build quickstarts, sample code, and reference architectures that enable developers, including those using AI coding tools, to integrate independently.

Location: APAC Please confirm the content below matches the template that SH&I provides and review the benefits at the bottom: [Make a Copy] OKX Job Description Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are seeking an experienced Product Manager with expertise in blockchain risk control, anti-money laundering (AML), and security protection to build a secure and compliant Web3 product ecosystem. You will conduct in-depth analysis of on-chain transaction risks, design risk management strategies, and collaborate with security, compliance, and engineering teams to develop highly secure Web3 wallets and DApp interaction products, ensuring the safety of user assets. What You’ll Be Doing Risk Control & Security Product Planning Design risk control, AML, and security protection frameworks for Web3 products, and formulate risk management strategies. Research on-chain fraud patterns (e.g., phishing attacks, authorization hijacking, money laundering transactions) to optimize risk identification and interception mechanisms. Design and implement transaction security features, such as risk transaction alerts, malicious address blocking, and token contract security detection. Compliance & Anti-Money Laundering (AML) Monitor global blockchain compliance policies to ensure Web3 products meet regulatory requirements. Optimize AML risk control rules to improve suspicious transaction identification and interception capabilities, reducing compliance risks. Collaborate with legal and compliance teams to establish user AML processes and refine risk control review mechanisms. Security Product Design Research security risks such as smart contract vulnerabilities, wallet security, and private key management, and propose security solutions. Design security features to prevent phishing and authorization abuse, enhancing asset protection for users. Work with the security team to optimize on-chain transaction monitoring systems and improve abnormal transaction detection rates. Data Analysis & Strategy Optimization Analyze on-chain transaction data to identify potential risk patterns and continuously refine risk control models. Monitor industry security incidents (e.g., hacking attacks, fraud techniques) and rapidly iterate risk control strategies. What We Look For In You Essential Qualifications 5+ years of product management experience, with at least 3 years in blockchain/Web3, and familiarity with DeFi, smart contracts, and wallet security. Strong understanding of blockchain risk control, AML, and security mechanisms, with knowledge of common fraud methods (e.g., MEV attacks, phishing scams, money laundering). Solid data analysis skills, capable of identifying risks through on-chain data (e.g., transaction graphs, address behavior). Familiarity with mainstream risk control technologies (e.g., rule engines, machine learning models), with prior product design experience preferred. Strong stress tolerance and ability to handle sustained high-intensity workloads. Excellent cross-team collaboration skills to work effectively with security, engineering, and compliance teams Nice to Haves Prior experience in risk control or security products at exchanges, wallet providers, or security firms is a plus. Knowledge of blockchain and exchange compliance policies is preferred. Understanding of smart contract auditing, zero-knowledge proofs (ZKP), and other security technologies is a plus. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Belarus; Serbia; Ukraine; Georgia; Poland Workplace: Remote 🚀 We are Joyteractive - a leading mobile game developer and publisher specializing in the captivating world of puzzle games. Today, our team boasts 70+ rock star professionals, and we're on the lookout for talented individuals to help us dominate the world of puzzles! 🔝 Our flagship game, Cryptogram: Word Brain Puzzle, consistently ranks in the top word puzzle games in the US: 🏆 #1 in the Cryptogram niche by downloads ✏️ #3 in Word Games We’re looking for an experienced Level Designer to join the Picture Blast Solitaire team. What are you working on? - Genres: Puzzle, Casual - Platforms: Mobile, iOS, Android For which tasks (responsibilities)? - Ownership of the level design direction and weekly delivery of levels to production: art review, feedback to artists, uploading levels to the build, control of deadlines and quality - Difficulty curve tuning across levels and within a single level - Work with the level editor: setting up generation of the content delivery queue based on defined constraints - Analysis of level metrics (churn, playtime), replacement and improvement of underperforming levels - Generating and testing level design hypotheses to improve key metrics: playtime, retention, monetization (e.g. interstitial vs. rewarded ad balance) - Assembly of level sets for A/B tests and test setup together with developers and the game designer - Automation of routine processes in the content pipelinel What kind of professional are we looking for? - 3+ years of level design experience in puzzle, solitaire, match-3, or merge games - Strong experience in difficulty curve tuning - Experience with A/B testing of levels and level sets - Experience with analytics: behavioral and monetization metrics, including ad metrics (interstitial, rewarded, eCPM) - Experience with level editors or internal tools - Ownership of results and proactivity Nice to have - Visual taste or an art background - Experience with procedurally generated levels What are the conditions and bonuses? For your success we offer: 🌴 18 business days of compensated day-offs 8 paid Personal Days a year + 1 day is added every year 👉 Flexible Public Holidays policy ❤️‍🩹 100% Sick Leave compensation 💻 Payment for wear and tear on equipment while using a personal computer 🌐 Remote work

Location: United States Workplace: Remote Hiring Partner: OnHires, on behalf of our client Employment: Full-time · Remote · United States Schedule: Monday–Friday, 9-to-5 Compensation: 100,000-120,000 per year About Our Client Our client is a growing US-based direct-to-consumer brand specializing in bags, backpacks, travel accessories, and everyday carry products. As the company expands its product portfolio and builds out its in-house marketing capabilities, it is looking for a Creative Strategy Lead to take ownership of performance creative strategy and establish a structured, insight-driven creative testing process. This is a newly created role reporting directly to the CEO, with the opportunity to shape how the brand develops, tests, and improves its advertising creative. The Role We are looking for a hands-on Creative Strategy Lead who combines strong consumer understanding, original creative thinking, direct-response storytelling, and performance analysis. You will own the creative process from customer research and concept development through scripting, briefing, creative direction, testing, and iteration. Your primary focus will be paid advertising creative, particularly across Meta, TikTok, and other relevant acquisition channels, while collaborating with the teams responsible for organic social and creator partnerships. This is an individual contributor role with no direct reports. You will personally develop creative concepts, hooks, scripts, and briefs while working with creators, editors, and designers who produce the final assets. You will collaborate closely with Paid Media, Social Media, and Creator Partnerships specialists, each of whom retains ownership of their respective functions. Key Responsibilities Creative Research & Concept Development - Research customer motivations, purchasing behavior, pain points, objections, product use cases, and competitor positioning. - Turn consumer insights into original advertising concepts, messaging angles, hooks, scripts, and visual directions. - Develop creative variations tailored to different audiences, platforms, and stages of the customer journey. - Identify opportunities to communicate product benefits through compelling direct-response storytelling. Performance Analysis & Creative Testing - Own and continuously improve the creative testing roadmap, with paid performance as the primary focus. - Develop clear testing hypotheses, prioritize creative experiments, and document results and learnings. - Analyze creative-level performance alongside Paid Media specialists, using metrics such as hook rate, hold rate, CTR, CVR, and CAC where relevant. - Translate performance insights into stronger concepts, messaging, scripts, and creative iterations. - Connect creative decisions to customer acquisition, conversion, and commercial outcomes. Creative Briefing & Production Direction - Personally write creative briefs, advertising scripts, hooks, and production guidelines. - Translate creative concepts and testing hypotheses into clear, actionable instructions for creators, editors, and designers. - Direct the creative development process from initial concept through final asset review. - Review completed assets for messaging accuracy, creative quality, product representation, and alignment with testing objectives. - Provide specific, actionable feedback to improve creative execution. Creative Systems & Collaboration - Establish repeatable workflows connecting consumer research, creative development, production, testing, and iteration. - Maintain clear creative priorities and an organized testing roadmap. - Collaborate with Paid Media, Social Media, and Creator Partnerships teams to align creative strategy with channel objectives. - Improve creative quality, production efficiency, and the consistency of performance-driven decision-making. What We're Looking For Required Experience & Skills - Proven hands-on performance creative strategy experience with DTC brands selling physical consumer products, including ownership of creative concepts, testing, and performance-driven iteration. - Recent experience developing paid advertising creative for e-commerce or direct-to-consumer products. - A portfolio demonstrating personally developed creative concepts, hooks, scripts, and briefs, ideally supported by testing insights and measurable commercial outcomes. - Strong consumer research skills and the ability to translate customer insights into compelling advertising concepts. - Excellent direct-response copywriting, storytelling, and creative judgment. - Demonstrated experience developing and executing structured creative testing programs. - Ability to interpret creative performance data and use findings to guide subsequent creative decisions. - Experience briefing and directing UGC creators, video editors, designers, and other creative production partners. - Ability to take ownership of creative strategy while remaining actively involved in hands-on execution. - Strong collaboration and communication skills, including professional English proficiency. Nice to Have - Experience working in-house with a physical consumer-product DTC brand. - Background in lifestyle, fashion, accessories, travel products, outdoor gear, or related consumer categories. - A track record of sustained ownership, long-term contributions, and measurable creative improvements within a brand or client account. We value demonstrated expertise, the quality of your work, and your ability to drive meaningful creative improvements over job titles alone. What Success Looks Like - A consistent pipeline of original, differentiated advertising concepts grounded in customer research. - A structured and prioritized creative testing roadmap with documented hypotheses, results, and learnings. - High-quality, production-ready scripts and briefs that enable efficient creative execution. - Clear, actionable creative direction and feedback for production partners. - Continuous, evidence-based improvements in creative performance. - Strong collaboration between creative strategy, paid media, and creator teams. - Creative decisions that contribute to customer acquisition efficiency, conversion, and business growth. Why Join - Own the creative strategy function: Take responsibility for building and improving the brand's performance creative process. - Direct access to the CEO: Have a voice in creative priorities and work closely with the person setting the company's direction. - Make a measurable impact: Connect your ideas and creative testing decisions to real commercial results. - Stay hands-on: Focus on creative thinking, research, scripts, testing, and execution rather than people management. - Help shape a growing DTC brand: Work with an expanding portfolio of products designed for travel, work, and everyday life. - Help build the in-house marketing function: Join a growing team and shape how creative strategy operates as the brand scales. Hiring Process 1. Introductory interview with an OnHires recruiter. 2. Interview with the CEO. 3. Practical case assignment. 4. Follow-up discussion of the assignment.

✔️ Team Leadership: Lead, mentor, and develop a high-performing team of CRM Specialists. ✔️ CRM Strategy: Execute department-wide strategies that drive engagement and long-term customer value.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Senior Manager, Digital Distribution San Mateo, CA | Hybrid (quarterly onsite weekly syncs) Role Summary: The Direct-to-Consumer (D2C) division is responsible for PlayStation Store’s digital content distribution strategy and revenue growth. Within this, the Digital Games Monetization (DGM) team plays a critical role in shaping the commercial strategy, optimizing content performance, and driving engagement across the PlayStation ecosystem. The Senior Manager, Digital Games Monetization will be instrumental in developing and executing commercial strategies that maximize revenue and digital share for independent publishers. This role requires a data-driven, entrepreneurial, and commercially focused individual who understands content and customer lifecycle planning. The ideal candidate will be comfortable leveraging insights and data to drive business decisions, and working collaboratively across cross-functional teams, including working directly with our most strategic publishers. This is a unique opportunity to contribute to PlayStation’s digital growth by applying data-informed strategies, innovative monetization techniques, and forward-thinking commercial plans! What You’ll Be Doing: Own and execute digital monetization strategies for the platforms most strategic publishers, focusing on revenue growth, engagement, and lifecycle planning. Develop and optimize customer lifecycle strategies, ensuring key titles have strong visibility, promotional support, and long-term commercial success. Leverage data and insights to inform pricing, promotional strategies, and content roadmaps that maximize sales and engagement. Create and manage rolling product lifecycle plans for key titles, ensuring they align with broader DGS business objectives. Partner with key publishers to secure content for PlayStation Store promotions, live service initiatives, and new release roadmaps. Analyze market trends, player behavior, and competitive insights to refine digital sales strategies and uncover new revenue opportunities. Drive collaboration between internal teams, including Global Partner and Developer Relations, Marketing, Store Operations, and Data Analytics—to ensure seamless execution of monetization strategies. Support forecasting and business performance analysis, delivering data-backed recommendations to leadership on portfolio trends and opportunities. Monitor and optimize digital storefront visibility and merchandising strategies to improve content discoverability and conversion. Contribute to the evolution of PlayStation Store’s best practices, sharing insights that enhance monetization strategies across the business. What We’re Looking For: 7+ years of experience in digital retail, gaming, or digital entertainment industries. Proven ability to analyze data and apply insights to drive revenue growth and business strategy. Strong commercial acumen, with experience in digital content sales, pricing, and promotions. Deep understanding of content lifecycle planning and how customer behavior evolves over time. Entrepreneurial mindset, with the ability to identify opportunities and drive innovative monetization strategies. Ability to manage multiple projects and balance priorities in a fast-paced environment. Demonstrated leadership experience, including coaching, mentoring, or directly managing team members, with the ability to balance strategic leadership and hands-on execution. Experience working cross-functionally, influencing internal and external stakeholders to align on shared business objectives. Excellent communication and negotiation skills, with a proactive and results-driven approach. Familiarity with digital distribution platforms and industry trends in gaming and entertainment. Ability to travel internationally, as needed. #LI-SF1 At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $179,300 — $268,900 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Clarksville, TN Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. Responsibilities: Responsible for training Injection Molding Operators on equipment and processes Assists Injection Molding Operators in diagnosing mechanical problems and determining how to correct Identify training and development needs through regular conversation and observation Assists Manager with reviewing Injection Molding Operator performance Assists in the development and update of Injection Molding training manuals Responsible for visual inspection of production for defects based on standard Monitor product for any quality issues Achieve established daily performance target Operate the Injection Molding Machine, and make necessary changes to ensure product specifications are met Perform basic troubleshooting and routine maintenance on Injection Molding Machine and auxiliary equipment Get the proper material to the required machine in a safe and efficient manner Qualifications: High School Diploma Over 10 years Injection Mold experience preferred Experience in mentoring and/or coaching Injection Molding Operators Strong understanding of production of complex equipment and system integration Strong knowledge of manufacturing methods and process improvements Ability to use strong skills in analyzing, troubleshooting and evaluating problems Exceptional written and oral communication skills Strong knowledge of manufacturing including machine capabilities and efficiencies, etc. Some occasional international travel required Must be able to work 12 hour shift (6:00 P.M. - 6:30 A.M.) Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: We are looking for a SOC Engineer to join our Security Operations team and help defend a fast-moving, cloud-native AI vibe-coding platform. In this role, your primary mandate will be building and evolving our security data lake, engineering reliable security telemetry, and owning high-fidelity detection engineering end-to-end. You will unify cloud, identity, endpoint, and application telemetry, staying on top of emerging threats to rapidly build and tune detections across our environment. Alongside this data and detection mandate, you will support incident investigations as needed to translate real-world threats into stronger automated defenses. This is a hands-on engineering role requiring strong technical depth, understanding of modern software engineering and CI/CD systems, familiarity with cloud-native infrastructure (especially GCP), and expertise in security data pipelines and detection workflows. What You'll Do: - Security Data Lake & Detection Engineering: Architect, expand, and maintain our security data lake while designing, testing, and tuning custom detection rules to maximize threat coverage and minimize noise across our cloud-native stack. - Threat Awareness & Rapid Assessment: Continuously monitor emerging threats (0-days, bad actor activity, public exploitation campaigns, bug bounty reports, customer security issues) and rapidly assess their applicability to Replit's infrastructure, SaaS services, internal tools, and platform components. - Investigation & Impact Analysis: Conduct targeted investigations to determine impact, analyze logs, telemetry, and system behaviors using SIEM, metrics, and Cloud Logging and identify gaps in detection/visibility. Required Skills & Experience: - Building and evolving the security data lake, unifying cloud, identity, endpoint, and application telemetry; hands-on experience with SIEM, Cloud Logging, and log-based investigation workflows. - Engineering reliable security infrastructure and automation using infrastructure-as-code to close visibility gaps and perform log-based investigations. - Proven expertise in detection engineering end-to-end, specifically developing, testing, and tuning custom detection rules to maximize threat coverage and reduce noise across complex environments. - Strong understanding of software engineering fundamentals (code structure, build systems, dependencies, package ecosystems). - Understanding of CI/CD pipelines and DevOps workflows. - Solid knowledge of cloud architecture, especially Google Cloud Platform (GCP) services in modern cloud-native deployments. - Familiarity with SaaS architectures, identity systems, and integration patterns. Bonus Qualifications: - Experience with threat intelligence, security research, or vulnerability analysis. - Familiarity with Kubernetes, containers, serverless infrastructure, or modern distributed systems. - Ability to write scripts or small tools for investigation or automation (Python, Go, Bash). - Experience working with bug bounty programs or coordinated vulnerability disclosure workflows. - Experience in fast-paced, cloud-native, or AI/ML-driven environments. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: Almaty, Kazakhstan; Astana, Kazakhstan; Belgrade, Serbia; Cluj-Napoca, Romania; Dnipro, Ukraine; Kharkiv, Ukraine; Kherson/Ivano-Frankivsk, Ukraine; Krakow, Poland; Kyiv, Ukraine; Larnaca, Cyprus; Lodz, Poland; Lublin, Poland; Lviv, Ukraine; Monterrey, Mexico; Montevideo, Uruguay; Odesa, Ukraine; Remote.AR, Remote.LATAM-country; Remote.BR, Brazil; Remote.BG, Bulgaria; Remote.CO, Colombia; Remote.GE, Georgia; Remote.KZ, Kazakhstan; Remote.PL, Poland; Remote.UA, Ukraine; Riga, Latvia; Rosario, Remote.LATAM-country; Sofia, Bulgaria; Tbilisi, Georgia; Varna, Bulgaria; Warsaw, Poland; Wroclaw, Poland; Yerevan, Armenia We are looking for an experienced Business Analyst with strong corporate travel domain expertise and hands-on knowledge of GDS systems, particularly Amadeus. The role combines requirements analysis and delivery, investigation of complex production issues (L3 support), and business discovery for travel automation workflows. You will work closely with business and technical stakeholders to understand complex operational processes, identify gaps and improvement opportunities, and translate business needs into clear requirements and solutions. The platform automates corporate travel booking workflows across multiple markets, integrating with GDS, online booking tools, and back-office systems. The team works on platform enhancements, business process analysis, market-specific requirements, complex production issues, and integration initiatives, including back-office migrations and new booking capabilities. Translate business needs into functional requirements, user stories, and acceptance criteria Review existing automation workflows and business rules to define required changes Work with developers and QA on solution clarification, testing, and validation of implemented changes Support backlog refinement and prioritization with the team and client stakeholders Investigate escalated cases using PNR history, processing logs, and automation logic to identify root causes Distinguish system defects from configuration issues and expected behavior, and communicate findings and recommended solutions to business and technical stakeholders Identify recurring issues and propose improvements to automation workflows and support processes Run discovery to understand complex business processes, operational needs, and system dependencies; identify gaps and improvement opportunities for enhancements, integrations, and migrations Document business processes, market-specific rules, and system behavior Collaborate with operations, finance, and support teams to clarify requirements and align expectations 3+ years of experience as a Business Analyst in travel technology, preferably with mid-office, back-office, ticketing, or GDS integration solutions. Strong hands-on knowledge of Amadeus, including PNR structure, history, queues, ticketing, and related processes. Good understanding of the end-to-end corporate travel booking lifecycle, including booking, approvals, ticketing, exchanges, refunds, and back-office processing. Understanding of corporate travel payment and invoicing processes. Experience analyzing system logs, business rules, and automation workflows to understand system behavior and investigate issues. Strong requirements analysis skills, including writing user stories, functional specifications, and acceptance criteria. Experience investigating production issues and performing root-cause analysis. Ability to work independently with complex business processes and multiple stakeholders. Strong analytical, problem-solving, and communication skills. Upper-Intermediate or higher level of English. Experience with Compleat or similar travel mid-office automation platforms. Hands-on knowledge of Sabre. Previous experience in travel agency operations, ticketing, or corporate travel support. Experience with back-office systems, particularly Microsoft Dynamics 365. Knowledge of SAP Concur, Cytric, or other corporate online booking tools. Familiarity with NDC workflows and integrations. Experience with mid-office or back-office migration projects. Basic SQL knowledge.