Senior Business Analyst with Travel Mid-Office Expertise, Travel Platform

Location: Almaty, Kazakhstan; Astana, Kazakhstan; Belgrade, Serbia; Cluj-Napoca, Romania; Dnipro, Ukraine; Kharkiv, Ukraine; Krakow, Poland; Kyiv, Ukraine; Larnaca, Cyprus; Lodz, Poland; Lublin, Poland; Lviv, Ukraine; Monterrey, Mexico; Montevideo, Uruguay; Odesa, Ukraine; Remote.AR, Remote.LATAM-country; Remote.BR, Brazil; Remote.BG, Bulgaria; Remote.CO, Colombia; Remote.GE, Georgia; Remote.KZ, Kazakhstan; Remote.PL, Poland; Riga, Latvia; Rosario, Remote.LATAM-country; Sofia, Bulgaria; Tbilisi, Georgia; Varna, Bulgaria; Warsaw, Poland; Wroclaw, Poland; Yerevan, Armenia We are looking for an experienced Business Analyst to support a complex travel mid-office solution in one of the regions. You will work closely with stakeholders and delivery teams to analyze requirements, define business processes, support backlog refinement, and help ensure the smooth delivery of new features and operational support. You will contribute to a travel platform that unifies booking, fulfilment, payment, and finance flows within a corporate travel environment. The solution supports enterprise customers by improving process efficiency and enabling coordinated operational delivery. Analyze business needs and translate them into clear requirements and functional specifications Support backlog refinement, prioritization, and requirement clarification Work closely with stakeholders to define product and process needs Collaborate with Solution Architects, Solution Consultants, and Project Managers Support delivery of new features, enhancements, and operational incidents Document business processes, workflows, and dependencies Ensure smooth coordination between operational needs and product evolution Maintain clear, transparent communication across teams and stakeholders Support workshops, design sessions, and iterative planning cycles Contribute to process improvement and solution clarity Strong travel mid-office expertise Extensive experience with Sabre and Amadeus Experience working in corporate travel operations or travel technology environments Experience analyzing and documenting business requirements, processes, and workflows Strong understanding of travel distribution, fulfilment, and integration processes Experience collaborating with stakeholders across operations, finance, and product Strong communication, coordination, and stakeholder management skills Ability to work at a detailed level within a highly complex solution Experience with SAP Concur Compleat Experience working as a travel agent Experience with GDS related workflows, booking tools, or travel data exchange solutions Experience supporting Business Analyst teams or cross functional delivery teams