Location: Sofia, Bulgaria
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle
Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively
Perform regular portfolio reviews to document progress and identify potential delays
Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction
Identify technical blockers and building process issues that could stall order fulfillment
Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so
Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods
Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses
Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures
Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping orders on track
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: India, Bangalore
Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
We are looking for a Customer Success Manager to facilitate our customers' success by expediting task completion, reassignment, or escalation to leadership based on the nature of the request. As our second line of defense against requests languishing in queues and losing valuable delivery time, you will orchestrate task completion throughout the order/job life cycle, serving as a primary point of contact for the customer community, ensuring seamless communication, proactively addressing challenges, and maintaining clear visibility throughout the order process.
This role requires exceptional interpersonal, queue management, and cross-software platform expertise, paired with notable strengths in collaboration, organizational understanding, and a dedication to exceeding customer expectations and delivering organizational results. You will also contribute to the broader team by providing support, as necessary, to facilitate throughput and success during peak periods.
How You'll Contribute:
Serve as the primary liaison for customers, facilitating seamless communication and building trust-based relationships throughout the order life cycle
Orchestrate the order process by maintaining awareness of communication queues to ensure work is prioritized effectively
Perform regular portfolio reviews to document progress and identify potential delays
Coordinate with Partner Success Managers to mitigate risks before they impact customer satisfaction
Identify technical blockers and building process issues that could stall order fulfillment
Manage and resolve customer escalations cross-functionally, including determining when an order should be reassigned to a different manufacturing partner and managing the implications of doing so
Collaborate with internal Operations and Product teams to bridge communication gaps and implement solutions that keep orders on track during peak periods
Negotiate order adjustments, credits, or resolutions resulting from quality issues or delivery misses
Maintain accurate documentation in central databases, ensuring all case activity adheres to quality management systems and safety procedures
Identify opportunities for process automation and provide peer support to ensure continuous coverage of Customer Success Team activities
What You'll Bring to Xometry:
Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience)
Minimum of 4 years of experience in customer success, account management, and/or customer service, preferably in manufacturing operations
Proven track record of successfully managing and meeting schedule commitments by managing expectations of an identified customer group
Knowledge of manufacturing processes, timelines, and documentation
Strong analytical skills with the ability to implement solutions keeping orders on track
Self-starter with a take-charge attitude and ability to independently drive project completion
Excellent organizational skills, demonstrated ability to multitask, and understanding of our communication platform's interface while tenaciously working to meet deadlines
Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders
Excellent attention to detail and collaboration skills
Proficiency in ERP tools and communication software
Experience with quality management systems (e.g., ISO 9001)
Ability to thrive in a fast-paced and high-growth environment
Experience working with Xometry's digital marketplace or similar platforms is a plus
Proficiency in data analysis tools (e.g., Google Sheets) is a plus
Experience working in a manufacturing environment is a plus
Conditions
Language skills:
English C1+
Holiday calendar:
USA holidays
Time Zone:
Eastern Time - USA
Benefits:
Competitive salary and a comprehensive benefits package
Health and life insurance
Generous paid time off, including vacation, sick leave, and floating and fixed holidays
Employee Assistance Program (EAP) and other wellbeing resources
Team Spirit and Friendly Atmosphere:
We work in an open, friendly, and trusting environment that welcomes initiative. In the Xometry team, everyone is ready to help and support in difficult times, and we always celebrate victories together and appreciate the contribution of everyone.
Development Opportunities:
We are a fast-growing company, and each new task is an interesting challenge for the team.
We Care:
We offer ongoing, free of charge well-being activities for our people and charity projects worldwide.
Flexibility:
Speed and flexibility are some of our advantages, allowing us to achieve amazing results. We have flexible processes and planning, we can respond to rapidly changing conditions, and we remain effective in the face of uncertainty.
Onboarding:
We provide a well-structured onboarding plan for new employees, combining all process, technology, and systems components into one.
Apply now and become part of our journey!
#LI-Remote
#Promoted
Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please read our
privacy policy
here.
Location: Limassol, Cyprus
Are you looking for the next professional opportunity that will challenge and advance your career?
Join our team now!
Tickmill is looking to hire a
Partnership Account Manager
that would be responsible for overseeing the business for the
ROW Region.
About Tickmill.
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014 and employs over 280 individuals through its offices in London, Cyprus, Dubai, Estonia, South Africa and several other regional offices globally. Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what makes it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, hybrid work model, team-building events, and many opportunities for professional growth.
What the job looks like?
The Partnership Account Manager (ROW) will have the opportunity to:
Perform administrative and developmental duties to start up and manage business in the ROW region.
Manage and grow an assigned portfolio of active partners.
Support partners in acquiring and converting new First-Time Depositors (FTDs).
Develop tailored growth plans based on each partner’s market, audience, and potential.
Monitor partner performance, including FTDs, net deposits, trading activity, and client retention.
Maintain regular communication with partners and provide ongoing commercial and operational support.
Reactivate inactive or underperforming partners through targeted action plans.
Coordinate with Marketing, Compliance, Payments, and Customer Support to resolve partner-related issues.
Ensure partner activities comply with internal policies and applicable regulatory requirements.
Maintain accurate CRM records and prepare regular pipeline and performance reports.
Analyze marketing trends and track competitors’ activities and provide valuable inputs for fine-tuning operational & marketing strategies of the Company.
What will you need to be able to do the job?
Based in Cyprus, this position is fully on-site .
Excellent command of English language, both written and oral.
3+ years of experience either in Sales, Partnership and/or Business Development position in a financial services company, College or University Degree, to clearly articulate and successfully implement the SK strategy with all internal/ external stakeholders and affiliates.
Ability to identify, open and continually drive new initiatives/ markets that will grow the brand and will be revenue accretive.
Outstanding negotiation & communication Skills.
Organizational & Management Skills.
Ability to work on-own-initiative.
Self-motivated and results oriented.
Excellent team player.
By joining us, you can expect:
A Unique opportunity for a career in a global, fast-growing company.
Attractive Remuneration package based on qualifications and experience (including Discretionary Bonuses to reward exceptional performance).
Opportunities to learn and grow through our “Employee Training & Development program”.
Working Hours 09:00-18:00 (1hr. lunch break) from Monday - Friday.
Make your next Career step and apply NOW! *Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: El Salvador; Colombia; Nicaragua; Honduras; Ecuador; Guatemala
We are seeking an energetic, outgoing, and exceptionally personable Bilingual Virtual Front Desk & Insurance Specialist to serve as the vital front-line ambassador for a fast-growing U.S.-based mental health practice. Combining high-volume inbound/outbound phone management, patient scheduling, and light insurance verification support, this is a highly patient-facing, high-touch role.
We are specifically seeking a candidate with an upbeat, warm, confident, and engaging phone demeanor in both English and Spanish. Rather than a passive assistant, the practice requires a self-directed problem-solver who takes complete ownership of patient inquiries, manages heavy call volumes with ease, and provides an compassionate, outstanding experience for individuals seeking mental health and TMS therapy services.
Working Environment & Core Schedule
Role Title:
Bilingual Front Desk & Insurance Verifications/Auths Specialist
Status:
Full-Time (40 Hours / Week)
Schedule:
Monday – Friday, 9:00 AM – 6:00 PM EST (US Eastern Standard Time)
Language Requirement:
Fully Bilingual (Fluent English & Spanish - Non-Negotiable)
Practice Specialty:
Psychiatry, Mental Health & TMS Therapy
Top 3 Daily Tasks
High-Volume Front Office Communication:
Handle high-volume inbound and outbound patient calls (50–150 calls per day) using Weave, delivering exceptional customer care, answering treatment inquiries, and scheduling appointments.
Patient Scheduling & Intake Management:
Manage provider calendars, guide prospective mental health and TMS therapy patients through the intake process, and assist with general administrative requests.
Insurance Verifications & Authorizations (Support):
Provide occasional, targeted support with verifying insurance eligibility, checking benefit coverage, and navigating payer portals as needed.
Core Responsibilities
Inbound & Outbound Phone Operations:
Serve as the primary voice of the practice using Weave, answering patient calls, conducting follow-up outreach, and managing appointment confirmations, cancellations, and reschedules in English and Spanish.
Patient Inquiry & Care Coordination:
Warmly address non-clinical questions regarding psychiatry, TMS therapy, and mental health services, guiding patients smoothly into the practice's care pipeline.
Administrative Front Desk Support:
Maintain accurate patient records, organize digital intake workflows, update patient charts, and manage daily calendar tasks using Google Workspace tools and GoHighLevel.
Insurance & Auth Support:
Perform secondary insurance eligibility checks, verify coverage details on payer platforms, and assist with prior authorization documentation when necessary.
Proactive Problem-Solving:
Identify administrative bottlenecks, manage high call density with composure, and maintain high patient satisfaction across every interaction.
Requirements
Bilingual Fluency:
Fluent, natural spoken and written English and Spanish.
U.S. Practice Experience:
Minimum 2+ years of direct experience supporting a U.S.-based medical practice in a front-office, administrative, or patient-coordination capacity.
Engaging Phone Demeanor:
A bubbly, upbeat, warm, and highly confident phone presence—capable of building instant rapport without sounding scripted, timid, or robotic.
Phone & Scheduling Proficiency:
Proven background handling inbound/outbound calls, patient scheduling, and customer service.
Lead & Growth Mindset:
Comfort making outbound calls to prospective patients, addressing barriers to care, and guiding leads toward booking appointments.
Problem-Solving Ability:
Proven track record of working independently, following through on tasks without constant direction, and bringing solutions to operational challenges.
HIPAA Compliance & Setup:
Strong understanding of HIPAA guidelines and a quiet, private, HIPAA-compliant home workspace equipped with a high-speed computer setup and a clear noise-canceling headset.
Strongly Preferred
Lead Conversion & Sales:
Background in patient acquisition, medical sales, or lead conversion.
Specialty Practice Models:
Direct experience in Direct Primary Care (DPC), Concierge Medicine, Medical Spa, Wellness, or Cash-Pay practice environments.
Membership Billing:
Hands-on experience with recurring membership billing models and membership CRM/lead management platforms.
Ideal Candidate Profile
You are a vibrant, articulate, and resourceful bilingual coordinator who loves connecting with people over the phone. You treat every patient and prospective lead like a VIP, take immense pride in keeping clinic workflows organized, and take full ownership of helping a medical practice grow.
Location: Dubai, United Arab Emirates
KAIZEN Asset Management Services is a leading property management firm in Dubai, seeking an enthusiastic and motivated Real Estate Sales Consultant to join our dynamic sales team. At Kaizen, we are passionate about providing exceptional residential and commercial properties that exceed our clients' expectations in terms of quality and service.
As a Real Estate Sales Consultant, you will be responsible for guiding clients through the buying process, showcasing our properties, and providing expert advice and support. Your strong sales skills, market knowledge, and commitment to customer satisfaction will be essential in helping clients find their perfect property.
Responsibilities
Develop and maintain relationships with clients, understanding their needs and preferences to provide tailored real estate solutions.
Conduct property viewings and present features and benefits of available properties to prospective buyers.
Prepare and present offers and negotiate sales agreements while ensuring compliance with local regulations and company policies.
Stay informed about market trends, property values, and competitor offerings to provide valuable insights to clients.
Assist in the preparation of marketing materials and strategies to promote properties effectively.
Utilize CRM software to manage leads, track sales activity, and maintain accurate records of client interactions.
Provide exceptional customer service, addressing client inquiries and concerns in a timely manner.
Participate in networking events and industry functions to build relationships and enhance the company’s presence in the market.
Requirements
Bachelor's degree in Business Administration, Marketing, or a related field.
Proven experience in real estate sales or a similar role.
Strong understanding of the local real estate market, including trends and property values.
Excellent communication and interpersonal skills, with the ability to build rapport with clients.
Outstanding negotiation and closing skills.
Self-motivated, results-oriented, and driven to achieve sales targets.
Proficient in using CRM software and Microsoft Office Suite.
Valid UAE driver's license and reliable transportation.
Knowledge of real estate regulations and compliance standards in the UAE.
Benefits
Training & Development
Health Care Plan
Performance Incentive
Basic Salary
Location: Kilkis, Greece
Join the Alumil Team as a HR Generalist!
We are seeking a proactive and hands-on
HR Generalist
to support and coordinate key stages of the end-to-end employee lifecycle. In this role, you will work closely with the HR team and department managers to support employee development, champion our workplace culture, and handle core day-to-day HR operations.
Key Responsibilities
Implement and support HR policies and initiatives aligned with the Group’s goals and strategy.
Participate in and coordinate recruitment processes to attract top talent and support the company’s Employer Brand.
Support performance appraisal processes, facilitate onboarding experiences, and coordinate L&D activities.
Execute initiatives that boost employee engagement, foster inclusion, promote workplace wellbeing, and maintain a positive working environment.
Manage day-to-day HR operations, ensuring compliance with labor laws and collaborating closely with payroll operations.
Provide daily guidance and support to employees on HR procedures, policies, and workplace matters.
Requirements
At least 2-3 years of experience in a similar role, preferably within a manufacturing environment.
Bachelor’s degree in Business Administration, Economics, or a related field.
MSc in Human Resource Management will be highly appreciated.
Proficiency with HRIS / ATS platforms and MS Office tools.
Fluency in English.
Effective communication and interpersonal skills.
Proactive problem-solving mindset.
Strong empathy and organizational skills.
Benefits
Provision of private life & health insurance
Annual performance bonus
Continuous learning and support
Custom onboarding plan
Role specific benefits
Free transportation to and from the company's facilities via the company bus
ALUMΙL opposes any discrimination, unequal treatment and violation of human rights and ensures the provision of equal opportunities at work. When hiring and evaluating employees, it does not discriminate based on race, gender, religion, age, disability, sexual orientation, nationality, political beliefs or social status.
Location: Amman, Jordan
We are looking to hire a proactive and well-organized Receptionist to join ProgressSoft and provide effective front-desk and administrative support. The ideal candidate will be responsible for creating a welcoming and professional experience for visitors and callers, coordinating day-to-day administrative activities, and supporting the team with general administrative tasks.
Responsibilities
Answer incoming telephone calls, determine the purpose of callers, and forward calls to the appropriate personnel or department.
Answer questions about the company and provide callers with the company’s address, directions, and other relevant information.
Welcome company visitors, determine the nature of their business, and announce visitors to the appropriate personnel.
Organize and maintain the filing system, keeping documents and records systematic and easily retrievable.
Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes.
Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary.
Perform other clerical duties as needed, such as filing, photocopying, and collating.
Type external correspondence using information provided by management staff, print the correspondence, assign issuance numbers, and send it to the concerned parties.
Perform other duties related to the job as assigned by the Administration Manager.
Requirements
Bachelor’s degree in Business Administration or a related field.
1-3 years of relevant experience in a receptionist, front-desk, or administrative role.
Excellent verbal and written communication skills in Arabic and English.
Proficiency in Microsoft Office applications.
Strong organizational, coordination, and follow-up skills.
Professional appearance and strong customer-service orientation.
Ability to handle multiple tasks and prioritize effectively.
Strong interpersonal skills and the ability to communicate effectively with visitors and employees.
Ability to maintain confidentiality and discretion when handling company information.
Attention to detail and accuracy in handling correspondence and documentation.
Good time-management and problem-solving skills.
Ability to work effectively under pressure.
Location: Dubai, United Arab Emirates
Location:
Dubai, UAE
Employment Type:
Full-time
Industry:
Real Estate
Experience:
Minimum 3 years in UAE/Dubai Real Estate
We are looking for an experienced
HR Recruiter
to join a growing real estate brokerage in Dubai. The primary focus of this role will be
recruiting high-performing commission-based Real Estate Agents
, while also managing the complete recruitment cycle and supporting day-to-day HR operations.
The ideal candidate must have strong experience recruiting within the real estate industry and, most importantly, be confident and capable of
hiring agents on a 100% commission-only basis
.
Key Responsibilities
Manage the
end-to-end (360°) recruitment process
, from sourcing and screening to interviewing, selection, onboarding, and joining.
Develop and maintain a strong pipeline of
commission-only Real Estate Agents
.
Source candidates through LinkedIn, job portals, databases, referrals, social media, and other recruitment channels.
Conduct initial screening, interviews, reference checks, and candidate assessments.
Clearly communicate the company's
commission-only structure, expectations, and business model
to prospective agents.
Work closely with management to understand hiring requirements and recruitment targets.
Maintain accurate recruitment records, candidate databases, and hiring reports.
Coordinate onboarding and joining formalities for selected candidates.
Support employee/agent documentation and other HR-related processes.
Assist with day-to-day HR operations and administrative activities as required.
Ensure a positive candidate experience throughout the recruitment process.
Track recruitment KPIs, pipeline activity, joining ratios, and overall hiring performance.
Requirements
Minimum 3 years of HR/Recruitment experience within the UAE/Dubai real estate industry is mandatory.
Proven experience recruiting
Real Estate Agents on a commission-only basis is mandatory.
Strong understanding of the Dubai real estate recruitment market and available talent pool.
Proven ability to independently manage the
full 360° recruitment lifecycle
.
Strong sourcing, screening, interviewing, and negotiation skills.
Experience working with recruitment platforms, LinkedIn, databases, and other sourcing channels.
Good knowledge of general HR operations and documentation.
Strong communication and interpersonal skills.
Ability to work independently in a fast-paced real estate environment.
Immediate availability / ability to join immediately is mandatory.
Benefits
Competitive salary package based on experience.
Opportunity to work with a growing Dubai real estate brokerage.
High-autonomy role with direct involvement in recruitment and HR operations.
Opportunity to build and manage a strong real estate sales talent pipeline.
Professional and growth-oriented working environment.
Location: Thailand - Remote
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Job Purpose:
The Commercial Territory Account Manager is responsible for driving sales growth and customer engagement within assigned territory. This role is focused on identifying new business opportunities, nurturing existing customer relationships, and driving revenue growth.
Organisation Structure:
Who this role reports to:
Senior Director, Sales
Principal Accountabilities:
Manage a defined book of customers across the full sales lifecycle.
Develop and execute a territory sales plan to meet or exceed revenue targets.
Master MEDDPICC and Command of the Message on all opportunities.
Conduct virtual meetings, product demos, and follow-ups with prospects and existing customers with in-person meetings required depending on the region.
Qualify inbound and outbound leads and progress opportunities through the sales funnel.
Maintain accurate records of all sales activities and customer interactions in salesforce.
Collaborate with the marketing, product, and customer success teams to ensure customer satisfaction and long-term value.
Stay current on industry trends, product updates and competitive landscape.
Contribute to root cause analyses on wins/losses.Communicate lessons learned to the team, including account managers, the marketing team, and the technical team.
Other Responsibilities:
May perform other duties and responsibilities that management may deem necessary from time to time.
Knowledge, Skills and Experience:
Bachelor’s degree in Business, Marketing or a related field (or equivalent experience).
5+ years of overall experience, with 3 years of sales experience or account management experience.
Proven ability to meet or exceed sales targets in a fast-pace sales environment.
Strong communication, negotiation and interpersonal skills.
Comfortable with CRM systems and sales enablement tool.
Self-motivated, goal-oriented, and capable of managing multiple priorities.
Experience working with cross-functional teams.
Experience working within the channel sales model.
Strong live and virtual presentation skills.
Demonstrated success in new business development and prospecting.
Experience building and maintaining adequate sales pipeline to achieve quota.
Key Decisions:
Account Prioritization – Determining which customers or prospects to focus on based on revenue, engagement level, and strategic fit.
Sales Strategy – Developing and executing territory-specific sales plans and outreach strategies.
Pipeline Management – Prioritizing which deals to push forward in the sales cycle based on deal size, probability and closing timeline.
Time and Resource Management – Prioritizing tasks and managing daily/weekly workloads to balance prospecting, client meetings and administrative tasks.
#LI-SH2
#LI-Remote
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc
Your Role:
As a Senior IAM Engineer within our IAM and Corporate Applications team, you will lead the design, automated deployment, and administration of our Okta enterprise identity platform. Your core responsibilities include architecting, writing, and maintaining scalable Terraform modules to provision and manage Okta applications, groups, authentication policies, authorization rules, and admin role assignments. You will manage Okta Workforce Identity Cloud configurations such as SSO, MFA, Adaptive Authentication, Universal Directory, and Workflows. Additionally, you will automate user onboarding, offboarding, and role-based provisioning (SCIM, SAML, OIDC) across cloud infrastructure and enterprise software. You will enforce Least Privilege Access and Zero Trust policies, assist with compliance reporting (SOX, SOC2, ISO 27001), integrate Okta Terraform workflows into continuous deployment pipelines (GitHub/Jenkins CI/CD), and serve as a subject matter expert for complex identity integrations and incident escalations.
Your Opportunity:
Step in as the primary subject matter expert for all Okta-related initiatives across our enterprise environment.
Leverage Terraform to manage Okta resources and configurations, driving scalable lifecycle management processes and seamless user access control across a secure environment.
Assist with managing a broader suite of corporate applications, including Google Workspace, Slack, GitHub, and Atlassian Jira & Confluence.
Play a key role in supporting the adoption and integration of emerging AI platforms related to corporate application infrastructure.
What You'll Need:
8+ years of hands-on experience designing and managing Okta enterprise environments and IAM.
3+ years of production experience using Terraform to manage identity providers (specifically the Okta Terraform provider), custom modules, state management, and continuous deployment pipelines.
To be considered for this role
, you must have the ability to commute to our Columbia, MD office three days a week. Hybrid.
Deep understanding of identity protocols including SAML 2.0, OAuth 2.0, OIDC, SCIM, and LDAP.
Experience with scripting and automation using Python, Bash, or PowerShell, and interacting directly with Okta REST APIs.
And Ideally:
Experience with Okta Workflows, Okta Identity Governance (OIG), or Privileged Access Management (PAM) integrations.
Experience operating within multi-cloud environments (AWS, GCP, Azure).
A proven track record in enterprise application onboarding automation and directory consolidation.
#LI-Hybrid #LI-LP1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$114,500
—
$152,500 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: New York, NY; San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Design and deliver production-grade AI agents for healthcare: You'll build and ship highly performant, reliable, and empathetic AI agents that handle sensitive patient and member interactions. These agents help people understand their coverage, find providers, schedule appointments, navigate billing, and more—all while maintaining strict HIPAA compliance and the trust that healthcare demands.
- Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments serving healthcare payers, providers, and platforms.
- Partner with healthcare leaders: You'll work directly with executives and technical teams at health plans, provider networks, and healthcare technology companies to understand their most pressing challenges - from managing high call volumes to reducing administrative burden and building AI agents that transform how they operate at scale.
- Navigate healthcare complexity: You’ll develop deep expertise in healthcare systems and workflows, including integrations across EHR and patient access platforms, payer and provider operations, and common healthcare data and interoperability standards. You’ll become fluent in the nuances of benefits and eligibility, claims and billing, scheduling and intake, and translate that understanding into exceptional, trustworthy AI experiences.
- Build the future of the platform: Your direct work with healthcare customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development in healthcare.
EXAMPLE PROJECTS
These are examples of projects our healthcare team has worked on:
- Build AI agents for major health insurance networks that handle detailed questions such as, "What's my co-pay for a primary care visit?" and "How many physical therapy sessions do I have left?"
- Develop voice and chat agents for healthcare providers that help members find in-network specialists, check availability, and locate providers based on specialty or location;
- Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics;
- Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates;
- Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility - all while maintaining HIPAA compliance and strong PHI/data privacy safeguards.
- Experiment with the latest voice models and integrate them at scale for healthcare enterprises requiring secure, compliant phone interactions;
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Genuine interest in healthcare and improving patient/member experiences.
EVEN BETTER...
- Experience in healthcare technology, health IT or working with healthcare organizations
- Familiarity with healthcare systems: Major EHR ecosystems (e.g., Epic, Cerner/Oracle Health, athenahealth); X12 EDI transactions and clearinghouse workflows; scheduling/patient access, practice management, and contact center platforms.
- Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy).
- Experience building or deploying AI/LLM systems in production.
- Have been a founder or founding engineer—you know what it means to balance craft, ownership, and speed.
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering.
- Prior experience with React, TypeScript, and/or Go.
- Previous roles where you interfaced with customers or led technical projects with external stakeholders.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re looking for a Corporate Accounting Manager to support the general ledger, the close, and our accounting processes and controls as Baseten scales. This is a hands-on, individual-contributor role for someone who wants full ownership of the core accounting function at a company where the entity structure, transaction volume, and reporting requirements are growing quickly.
You’ll join the corporate accounting team and take on the general ledger, vendor contract review, the close calendar, and our internal control environment as the business grows. We are focused on tightening close procedures, strengthening controls, and building reporting rigor to support the scale ahead. You’ll partner closely with FP&A, Data, and cross-functional partners to make sure the books close on time and accurately every cycle.
Baseten is building the infrastructure layer for AI-native companies, and we're scaling quickly - in headcount, entity structure, transaction volume, and contract complexity and volume and vendor size. If you want real ownership over a growing function on a lean team, this role offers real scope.
RESPONSIBILITIES
General Ledger and Financial Reporting
- Own day-to-day execution of general ledger journal entries, account reconciliations, and monthly financial statement preparation as the entity structure grows
- Own recurring close areas, including accruals, prepaids, fixed assets, and equity compensation
- Lead month-end and year-end close, setting the calendar and holding FP&A, Data, and cross-functional partners so the books close on time every cycle
- Prepare and review monthly financial statements and flux analysis for accounting and finance leadership
- Identify and automate the manual, error-prone steps that slow the close down
Controls and Audit
- Partner directly with cross-functional teams and external auditors to keep internal controls tight and the company audit-ready
- Own audit deliverables, including technical accounting memos, schedules, and sample testing support
Systems and Cross-Functional Partnership
- Support day-to-day administration and maintenance of our accounting systems stack, including NetSuite and our spend management platform, and push for automation over manual workarounds
- Partner with FP&A on reporting, forecasting inputs, and variance analysis
- Support FP&A, Legal, and Procurement on the accounting implications of new entities, contracts, and programs
REQUIREMENTS
- 5+ years of progressive accounting experience, including 3+ years focused specifically on corporate accounting, general ledger, and close management
- Deep working knowledge of US GAAP across core corporate accounting areas, including accruals, prepaids, fixed assets, debt and leases
- Hands-on experience owning account reconciliations and preparing monthly financial statements
- Experience owning the close calendar directly, not just contributing to a close run by someone else
- Public company or audit-ready private company experience (Big 4 or industry, with audit exposure)
- Builder mentality with a bias toward execution; comfortable operating on a lean team relative to company scale
- Experience with NetSuite (or comparable ERP) and a modern spend management platform
- Based in San Francisco or New York, with the ability to work in-person 3+ days per week
NICE TO HAVE
- Experience at a high-growth, venture-backed infrastructure or cloud company
- Experience supporting multi-entity or international consolidations
- Integrate AI tools to optimize/redesign workflows and drive measurable impact
- CPA
- Exposure to SOX or SOX-readiness controls work
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Guildford
Workplace: onsite
With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for an IT Infrastructure Support Lead to join the team and help us in crafting the high calibre games our fans have come to expect.
Responsibilities
Lead and manage a team of Infrastructure Support Engineers, including performance reviews and career development
Coordinate the daily support workload, setting priorities and assigning work across the team
Make sure tickets and requests are correctly logged, categorised, prioritised, and assigned
Escalate unresolved or complex issues through the appropriate channels when needed
Oversee user onboarding and offboarding activities
Organise the preparation and delivery of workstations, laptops, and other IT equipment
Use Microsoft Intune for device management and application deployment across the organisation
Maintain the global IT asset inventory
Track software licence allocation and keep licence records accurate
Spot recurring support issues and drive improvements to processes, best practices, documentation, and standard procedures
Provide training and technical guidance to the Support Team on IT operational systems and procedures
Take part in the change management process
Support backup management, disaster recovery, and business continuity procedures
Keep monitoring systems running to help ensure system availability and reliability
Contribute to IT infrastructure upgrades and migrations
Ensure the team follows IT security standards and best practices
Requirements
Experience leading and managing an IT support team, including setting priorities, coordinating workloads, and supporting team development
Strong understanding of IT service management processes, including ticket ownership, prioritisation, escalation, incident management, request management, and service quality
Hands-on experience administering Microsoft Active Directory, including user accounts, groups, permissions, and Group Policy
Proficiency administering Google Workspace, including user accounts, groups, access, and core services
Familiarity with Microsoft Intune or a similar endpoint management platform, including device management and application deployment
A track record of coordinating user onboarding, offboarding, and IT equipment deployment
Background managing IT asset inventories and software licence records
Working knowledge of infrastructure operations, including monitoring, backups, disaster recovery, and change management
Good understanding of IT security standards and best practices
Strong organisational skills and the ability to manage multiple priorities
Strong written and verbal communication skills, with the ability to explain technical information clearly to technical and non-technical users
Flexibility to work outside normal working hours when required for planned infrastructure upgrades or migrations
Nice to Haves
Exposure to infrastructure monitoring platforms
A track record of supporting teams across multiple international locations and time zones
Experience supporting Perforce Helix Core and P4V
Familiarity with enterprise backup platforms
Comfort using PowerShell or other scripting tools to automate support and administrative tasks
Background in large-scale migration projects and operating system upgrades
Working knowledge of Windows, Linux, and macOS environments
What We Offer
An international team of over 600 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel
An open, collaborative environment where ideas are welcome and encouraged
A managerial team consisting of highly experienced game developers at the top of their fields
Sharing hobbies and passions with like-minded colleagues
Inclusive environment with many activities organized by the studios or the employees
Commitment to making the best game possible for the fans, including listening to community feedback
Location: Amman, Jordan
We are looking to recruit Associate Support Engineers who will receive an intensive training in the field of Support & Implementation and its related technologies and will be involved in providing remote IT technical liaison during the shift, in addition to providing support and network administration to the customers and troubleshooting issues over the phone/emails and onsite whenever needed.
Responsibilities:
Provide first-line support for the helpdesk and all associated processes.
Provide tier-one telephone support for software applications.
Provide Basic troubleshooting for software problems covered in training.
Utilize help desk software to keep an accurate account of all incoming calls, opened incidents, and requests.
Route calls and notify technicians of any critical situation requiring immediate attention.
Maintain the proper skills necessary to interface with a variety of users regarding specific problems.
Troubleshoot and provide appropriate solutions to problems.
Serve as a liaison between customers and the technical department.
Maintain client confidence and protects operations by keeping information confidential.
Contribute to team effort by accomplishing related results as needed.
Perform any other related duties incidental to the work.
Requirements:
Fresh graduates - up to one year of experience.
BSc degree in computer information system or any related field.
Willingness to work on different shifts either from (04:30PM - 1:00AM) or (12:00AM – 08:30AM) or (8:00AM - 5:30PM).
Willing to travel and work extra hours when needed.
Willing to relocate as needed.
Excellent written and verbal communication skills (Arabic & English languages).
Knowledge of Database engines (Oracle, MS-SQL, Postgres).
Knowledge of Operating Systems (Unix/Linux and Windows).
Knowledge of Cloud Infrastructure Tools (Docker & Kubernetes) and DevOps Techniques.
Knowledge of Application servers (Apache Tomcat, WebLogic, and WebSphere).
Familiar with Networking, HA & Disaster Recovery, and Backup & Recovery strategies.
Strong customer service and excellent interpersonal skills.
Ability to listen and understand what is being described by the end user as well as the ability to explain problem resolutions when necessary.
Work with integrity and ethics.
Uphold organization values.
Show respect and sensitivity for cultural differences.
Location: Remote - Colombia ; Remote - Costa Rica ; Remote - Mexico
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back and blaze forward with the full power of the open cloud in their hands.
Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $125M in revenue and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
Role Overview
Backblaze is seeking a Director, Enterprise Systems & Architecture to own the technical vision, architecture, and operations of the company’s enterprise systems and emerging AI use cases. This is a senior leadership role with organization-wide scope — spanning commercial and financial systems, GTM technology, data architecture, and the deployment and governance of AI agents across the business.
This leader will serve as the company’s architectural authority for enterprise platforms including Salesforce, NetSuite, Zendesk, Snowflake, and their surrounding integration ecosystem. Equally important, they will support the governed infrastructure layer that enables AI agents, automated workflows, and headless capabilities to operate safely at a public company. They will partner closely with the CRO, CISO, and CFO organizations to enable velocity while ensuring systems are compliant, auditable, and built to scale.
The ideal candidate combines deep enterprise architecture expertise with hands-on platform engineering instincts and practical experience deploying AI agents in production environments. This is a build-and-operate role, not a purely advisory one. The Director will directly manage the Salesforce administration team and the NetSuite techno-functional team, and will grow a broader platform capability over time.
Key Responsibilities
Enterprise Architecture Strategy
Define and maintain the enterprise systems architecture roadmap across the commercial, financial, and GTM technology stack, including Salesforce, NetSuite, Zendesk, Snowflake, and related platforms.
Own and maintain formal architecture documentation including system topology maps, data flow diagrams, integration inventories, and architecture decision records (ADRs).
Establish and enforce architectural governance standards and review processes for all material system changes across the enterprise.
Define reference architectures and design patterns for integrations, data exchange, platform extensibility, and AI agent workloads.
Lead build vs. buy evaluations and establish platform selection criteria — including for AI tooling, agent orchestration frameworks, and LLMOps infrastructure — aligned with long-term architectural goals.
Ensure systems architecture supports scalability, data integrity, security, and operational efficiency in a public-company environment.
Systems Architecture & Integration Design
Serve as the lead architect for the design and implementation of integrations across Salesforce, NetSuite, Zendesk, Snowflake, Orb, and other enterprise platforms.
Establish and enforce design standards, data contracts, and integration governance across all enterprise systems.
Own the enterprise architecture review board, evaluating proposed system changes for scalability, compliance, security, and alignment with long-term design goals.
Define integration patterns (event-driven, API-first, middleware) and ensure consistent application across the technology ecosystem.
Partner with the Data Engineering team to ensure data pipelines, data models, and platform integrations reflect sound architectural principles and support reliable analytical and operational outcomes.
Lead evaluation and selection of new technologies, including iPaaS and middleware platforms, ensuring alignment with the broader architecture.
Architecture Governance & Advisory
Serve as the company's technical authority on enterprise systems design questions, providing architectural guidance to Revenue Operations, Finance, and Data Engineering leadership.
Lead architecture review sessions and provide formal design approval for major system initiatives and platform changes.
Produce and maintain architectural roadmaps, standards documentation, and technical decision frameworks that guide delivery teams and stakeholders.
Translate complex business requirements into scalable, future-proof architectural solutions, ensuring alignment between business priorities and technical design decisions.
Establish strong feedback loops with business teams to ensure the architecture evolves alongside organizational needs.
Mature the infrastructure that governs AI agent workflows — ensuring all agents and automated systems operate through governed identity, API gateway, secrets management, logging, and reconciliation layers.
Maintain and enforce change management standards for workflow deployments, prompt changes, and policy updates — including GitHub-backed version control and CI/CD deployment gates.
Ensure AI agent operations comply with SOX IT General Controls, data privacy requirements (GDPR/CCPA), and internal data governance standards.
Build and maintain observability infrastructure in partnership with the security team for agent operations, including real-time dashboards, alerting on anomalous behavior, and audit trail evidence for SOX and compliance purposes.
Team Leadership & Vendor Governance
Lead and develop a team of Business Systems administrators, contractors, providing mentorship and clear career development direction.
Establish best practices for systems lifecycle management, change management, and project delivery.
Manage vendor and contractor relationships, ensuring external resources operate within defined architectural standards and governance frameworks.
Champion a culture of technical rigor, documentation discipline, and continuous improvement across the team.
Qualifications
Required
10+ years of experience in Enterprise Architecture, Business Systems, or Platform Engineering roles, with demonstrated ownership of multi-system environments at a public or compliance-regulated company.
Proven experience deploying, monitoring, and governing AI agents or LLM-powered workflows in production, including prompt versioning, agent identity management, and audit logging.
Deep experience architecting and governing Salesforce CRM environments at scale, including data model design, integration patterns, and access controls.
Strong working knowledge of NetSuite and Snowflake from both an architectural and operational perspective.
Experience building and operating API gateway, secrets management, and identity-based access control infrastructure in support of automated workflows or agent systems.
Solid understanding of SOX IT General Controls and application controls, with experience producing control evidence in a public company environment within the last 3 years.
Proven track record managing multi-functional business systems or platform teams, including direct management of admins and techno-functional resources.
Experience designing integration architectures using event-driven, API-first, or middleware patterns.
Strong communication and stakeholder management skills with the ability to engage credibly across technical teams, senior business leaders, and external auditors.
Experience with workflow versioning, GitOps patterns, and CI/CD pipelines for business systems deployments.
Preferred
Proficiency with architecture and security frameworks to enable the responsible usage of AI
Hands-on experience with iPaaS or middleware platforms (e.g., Fivetran, Polytomic, MuleSoft, Boomi, Celigo) at a design and governance level.
Experience developing master data management (MDM) strategy and data governance frameworks.
Experience managing analytics architecture and BI platforms such as Tableau.
Salesforce and NetSuite certifications.
Experience working in public or large enterprise technology environments with compliance and audit requirements.
At Backblaze, we value being fair and good to our customers, partners, and employees. Diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We are proud to be an Equal Opportunity Employer.
Location: Washington, District of Columbia, United States
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
Dexis is seeking a Project Manager to support an anticipated monitoring, evaluation, and data services contract with the U.S. Department of Labor’s Bureau of International Labor Affairs (ILAB). The contract will provide on-demand evaluation, rapid study, training, data analysis, visualization, and synthesis support for ILAB-funded technical assistance projects and other program areas.
The Project Manager will oversee day-to-day contract operations and ensure assignments are appropriately staffed, completed on schedule, delivered within budget, and responsive to ILAB requirements. The Manager will coordinate evaluators, technical specialists, subcontractors, and other contributors while serving as the primary operational liaison with the Contracting Officer’s Representative.
This position is contingent upon award.
Responsibilities
Serve as primary point of contact for daily contract operations and act on contract management matters.
Manage
workflow
across evaluators, technical specialists, subcontractors, and other personnel.
Develop and implement staffing plans, project plans, schedules, budgets, and quality control standards.
Plan and assign work based on each task’s scope, timeline, and required
expertise
.
Maintain a qualified bench across evaluation methods, sectors, geographies, and languages.
Coordinate personnel
availability
so newly assigned work begins within required
timeframes
.
Monitor performance, budgets, schedules, deliverables, and personnel workloads across concurrent assignments.
Identify
operational or performance challenges and recommend
timely
resolutions.
Coordinate with the Lead Evaluator so staffing and operations support technical requirements.
Act as operational liaison among the COR, ILAB task managers, evaluation teams, subcontractors, and stakeholders.
Oversee communications, scheduling, fieldwork support, evaluator travel, and applicable country clearance requirements.
Manage monthly progress reports and other required deliverables.
Review products for completeness, compliance, consistency, schedule, and quality.
Support Section 508-compliant products in English and other requested languages.
Remain available during standard Eastern Time business hours and outside those hours when fieldwork
requires
.
Qualifications
Bachelor’s degree or higher.
At least five years of contract management experience in an international development context.
At least five years of experience performing or overseeing multiple types of monitoring, evaluation, and learning services.
At least five years of experience managing administrative responsibilities, deadlines, and required deliverables.
At least five years of experience building and
maintaining
productive stakeholder relationships.
Demonstrated experience managing multidisciplinary personnel, consultants, subcontractors, or distributed teams.
Ability to manage concurrent assignments with different schedules, staffing needs, budgets, and deliverables.
Strong organizational, problem-solving, quality control, and client relationship management skills.
Fluency in written and spoken English.
Ability to produce and edit high-quality English-language deliverables on schedule.
Preferred Qualifications
Experience managing
DOL
monitoring, evaluation, research, or learning contracts.
Experience with task-based or on-demand assignments requiring rapid staffing and mobilization.
Familiarity with international travel, country clearance, research approval, and fieldwork
logistics
.
Experience related to international labor, worker rights, child labor, forced labor, human trafficking, trade, or global supply chains.
Experience coordinating multilingual deliverables and geographically dispersed teams.
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$95,000
—
$145,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: New York City
Workplace: OnSite
The Workplace team powers and connects the workday for all Perplexity employees across our global offices.
We are hospitality and experience-driven at the core. We are made up of People people, meaning that we love supporting each other and all of the People in our workplace. We take on the good and the bad with optimism and with a positive, kind approach to solving problems, dealing with the obstacles handed to us, and proactively creating good around us. We think about each moment through the lens of our colleagues (our customers) so that we can create thoughtful and memorable experiences no matter what task we have at hand.
Our New York City office of approximately 100 seats is located in Union Square. The NYC Sr. Workplace Coordinator will be a part of the global Workplace team, and will be responsible for all office operational, coordination, and administrative tasks while cultivating a beautiful, positive, and productive workplace.
WHAT YOU’LL DO
- Keep the NYC office running with respect to the day to day reception, operations, vendor relationships and associated services, employee health & safety compliance, and facility maintenance all while creating a clean, polished, and positive environment for all to enjoy
- Open/close the office daily (8:30am - 5:00pm) + be there at times when no one else is for special projects, maintenance or moves.
- Support team mail and packaging assistance including accepting deliveries of small packages - triage, distribute, keeping it all organized
- Manage inventory and order all office and kitchen supplies while tracking spend and working within the office budget. Remotely help with office and kitchen supply ordering for small neighboring offices.
- Keep the office tidy, clean, organized and looking polished each and every hour of the day
- Create a wonderful workplace experience and environment for employees, visitors, recruits, customers and vendors alike
- Produce thoughtful and inclusive office experiences and events, collaborating with the Workplace team so there is consistency with other office locations and the global strategy
- Organize, monitor, and communicate facility and building safety preparedness to employees
- Build relationships with external parties (contractors, suppliers, etc.) and with building management, maintenance, and cleaning staff, including quality control, vendor accountability, and delivering feedback
- Organize internal and external lunches, meetings, team-building events, and offsites ensuring proper preparation of all logistical pieces.
- Assist with coordinating and being the on-site contact for design and construction projects
- Assist with answering workplace tickets in a kind and timely manner
- Assist with ad-hoc projects when time allows
- Contribute in ways beyond this high level overview of the role’s responsibilities
WHAT YOU BRING
- 3-5 years of experience working in facilities, workplace operations, office administration, or hospitality fields
- Proficiency with G-Suite Products or the ability to learn software quickly
- Excellent organization, planning and prioritization skills
- Exceptionally strong ownership and can-do attitude with an operational mindset
- Comfortable working autonomously, juggling multiple tasks under tight deadlines, switching gears at the drop of a hat, and having a “no task too small” mentality
- Willingness to jump in where needed, picking up projects and checking things off lists even when it lands on your plate unexpectedly
- Excellent written, non-verbal, and verbal communication skills; the ability to work well with various personality types, and are receptive to feedback...all while maintaining a high degree of professionalism and confidentiality
- Genuine passion for supporting others and a contagiously positive attitude
- The capability to anticipate others' needs and act with patience, kindness, and firmness
- An eye for detail with regards to all things from process to projects to space to events
- The ability to maintain a professional and kind game face even when things aren’t going as planned or desired; a propensity for problem solving quickly and quietly
- A solid sense of self awareness and the desire for feedback to adapt and grow
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
THE ADVENTURE AHEAD 🚀
As our next Customer Success Manager (CSM), you will be the ultimate trusted advisor and champion for our clients, unlocking the true power of Docebo’s world-class LMS to transform their organizational learning into a business superpower. You will step into a high-impact, strategic role where you bridge the gap between technical innovation and business strategy, directly influencing customer retention, platform expansion, and long-term satisfaction. By turning complex learning visions into tangible, measurable realities, you will play a pivotal role in shaping how modern global teams grow, adapt, and succeed.
THE DAY-TO-DAY 🗓️
- Champion the Customer: Act as the primary advocate and trusted advisor for your Docebo customer portfolio, ensuring their unique business goals and challenges are met with world-class solutions.
- Drive Platform Adoption: Consultation-first approach to deliver best practices, ensuring clients fully maximize and utilize the Docebo LMS to create deeply impactful learning strategies.
- Translate Strategy to Action: Move seamlessly between business goals and execution, guiding customers on how to optimize platform configurations for maximum measurable outcomes.
- Master the Ecosystem: Become a certified expert in the Docebo product suite, giving clients deep-dive insights into configuration, new features, and advanced usage opportunities.
- Navigate Complex Dynamics: Confidently engage and align a diverse group of stakeholders, from hands-on LMS administrators and technical teams to executive-level buyers.
- Protect and Grow Revenue: Proactively manage account renewals, mitigate churn risks, and spot organic upsell or cross-sell opportunities that drive mutual business growth.
- Collaborate and Advocate: Partner cross-functionally with internal Docebo teams to deliver a unified customer experience while transforming client success stories into powerful case studies and referrals.
YOUR SUPERPOWERS 💪
- SaaS Customer Success Mastery: You bring 5+ years of dedicated B2B Customer Success experience specifically within the SaaS industry, ideally backed by 4+ years of total relevant professional experience.
- Strategic Business Acumen: You have a proven track record of helping enterprise clients achieve measurable business outcomes, handle deal-related escalations, and naturally uncover account expansion opportunities.
- Tech-Savvy & Analytical Mindset: You excel at simplifying complex technical concepts for non-technical audiences and have a knack for prioritizing and implementing diverse business requirements.
- Grace Under Pressure: You are highly self-driven, autonomous, and thrive in fast-paced environments, with exceptional time management skills to handle changing work volumes smoothly.
- Relationship Architect: You possess a deeply empathetic, growth-focused mindset that allows you to build immediate trust, manage customer expectations, and foster long-term partnerships.
BONUS POINTS 🎯
- Learning Tech Expertise: Prior hands-on knowledge or familiarity with HR technologies, instructional design, or Learning Management Systems (LMS).
- Road-Warrior Ready: A willingness and flexibility to travel up to 25% of the time (with advanced notice) to connect with your customers face-to-face.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
India, Bangalore; Time Zone:
Limassol, Cyprus
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