Receptionist

Location: Amman, Jordan We are looking to hire a proactive and well-organized Receptionist to join ProgressSoft and provide effective front-desk and administrative support. The ideal candidate will be responsible for creating a welcoming and professional experience for visitors and callers, coordinating day-to-day administrative activities, and supporting the team with general administrative tasks. Responsibilities Answer incoming telephone calls, determine the purpose of callers, and forward calls to the appropriate personnel or department. Answer questions about the company and provide callers with the company’s address, directions, and other relevant information. Welcome company visitors, determine the nature of their business, and announce visitors to the appropriate personnel. Organize and maintain the filing system, keeping documents and records systematic and easily retrievable. Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes. Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary. Perform other clerical duties as needed, such as filing, photocopying, and collating. Type external correspondence using information provided by management staff, print the correspondence, assign issuance numbers, and send it to the concerned parties. Perform other duties related to the job as assigned by the Administration Manager. Requirements Bachelor’s degree in Business Administration or a related field. 1-3 years of relevant experience in a receptionist, front-desk, or administrative role. Excellent verbal and written communication skills in Arabic and English. Proficiency in Microsoft Office applications. Strong organizational, coordination, and follow-up skills. Professional appearance and strong customer-service orientation. Ability to handle multiple tasks and prioritize effectively. Strong interpersonal skills and the ability to communicate effectively with visitors and employees. Ability to maintain confidentiality and discretion when handling company information. Attention to detail and accuracy in handling correspondence and documentation. Good time-management and problem-solving skills. Ability to work effectively under pressure.