Medical Receptionist & Data Migration Specialist (Elation to Dakota Health)

Location: Philippines About the Role We are seeking a detail-oriented, multi-talented Medical Receptionist & Data Migration Specialist to assist our practice with a critical EHR transition while providing daily administrative and patient phone support. In this dual-capability role, you will be responsible for manually transferring, verifying, and organizing patient health records from Elation Health into Dakota Health . Simultaneously, you will support front-office operations by handling inbound and outbound patient calls, scheduling appointments, and managing daily practice administrative tasks. Requirements Key Responsibilities 1. Manual EHR Data Migration & Record Management Accurately transfer patient demographics, medical histories, medication lists, allergies, immunizations, and clinical notes from Elation Health into Dakota Health . Perform quality checks on migrated charts to ensure 100% data accuracy, completeness, and proper document categorizing. Audit transferred records against source files to resolve missing information or duplicate entries. 2. Patient Communications & Reception Support Answer inbound patient phone calls with a clear, professional, and welcoming telephone demeanor. Handle appointment scheduling, reschedules, cancellations, and visit confirmations directly within the EHR. Triage patient inquiries, collect basic demographic/insurance updates, and route clinical messages appropriately to providers. 3. General Administrative Operations Monitor central practice email inboxes and digital faxes, filing incoming documents into the appropriate patient charts. Assist with patient onboarding, intake form processing, and registration setup. Support daily practice administrative needs during downtime between calls and migration tasks. Qualifications & Requirements EHR Experience: Direct experience with Elation Health and/or Dakota Health (or demonstrated agility manually migrating clinical data between modern EHR systems). Front-Office Skills: Proven background as a Medical Receptionist handling phone calls, patient scheduling, and administrative workflows in a U.S. medical practice. Data Accuracy & Focus: Exceptional attention to detail and high accuracy standards when performing repetitive data entry and chart audits. Communication: Clear, articulate spoken English with strong telephone presence and customer service orientation. Technical Agility: High computer literacy with the ability to toggle seamlessly between EHR platforms, spreadsheet tracking logs, and cloud VOIP phone systems.