Location: Nicosia
Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you.
Our vision:
A world where everyone is free to focus on their most purposeful work, together.
About the Role:
You'll own your outcomes, from the strategies you run to the conversations that shape what we build next. As a Senior Customer Success Manager at Wrike, you will own, protect, and exponentially grow the strategic relationship for a high-value portfolio of Enterprise accounts across EMEA. Wrike has evolved beyond standard project management into a trusted work delivery platform for people and AI, and in this role, you will be the chief architect of that vision for our most strategic clients.
In this role, you are a strategic business consultant and a trusted advisor. You will guide client executives through complex business transformations, leveraging cutting-edge Wrike AI Agents, Wrike Copilot, and visual collaboration tools to map, optimize, and scale business workflows. You will partner deeply with Sales, Renewals, and Product counterparts to deliver on the transformational vision and establish Wrike as the clients' long-term operating system of record.
Your Impact:
Strategic Portfolio Ownership:
Proactively manage a highly diverse and complex book of EMEA (mainly UK) Enterprise accounts, serving as their strategic partner, executive liaison, and primary advocate.
Build Stakeholder Relationships:
Establish a multi-layered relationship structure - including Centers of Excellence - connecting with administrators, day-to-day champions, and executive-level sponsors (VPs, C-suite).
Co-Create Success Plans & Workflows:
Build scalable and highly digestible Success Plans that capture the client's transformational vision and a measurable roadmap to build it out.
Play Offense:
Actively hunt for expansion paths within your portfolio. You will not wait for renewals to talk about growth; instead, you will proactively identify new teams to land, pitch advanced AI use cases, and systematically build a high-velocity expansion pipeline in lockstep with Sales.
Commercial Growth & Retention:
Meet individual Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets by proactively identifying expansion opportunities, mapping customer growth plans, and mitigating churn risks early.
Operational Excellence:
You will continuously iterate on processes, develop new workflow playbooks, and share documented learnings across the broader organization.
Your Qualifications:
Proven GTM Track Record:
5+ years of experience in Customer Success, Account Management, or Business Consulting roles within the SaaS space, with a verified track record of managing $1M+ ARR accounts.
Change Management & COE Mastery:
Proven expertise in guiding large-scale organizations through complex software rollouts and operational transformations by mapping and navigating stakeholder management and building internal Centers of Excellence (COEs).
Executive Presence & Storytelling:
Highly polished communication skills with a proven capability to establish radical trust, navigate political dynamics, and present quantified business value/ROI to C-suite and VP-level technology leaders.
Commercial Acumen & C-Suite Framing:
A proven history of partnering with Sales to build joint account plans, identify upsell opportunities, and guide customers through complex buying cycles. You possess a deep understanding of enterprise procurement processes and are highly skilled at framing the business and operational value of a product to C-level audiences, translating technical features into hard cost savings, risk mitigation, and operational efficiency.
Workflow Consulting Expertise:
Ability to run structured, outcome-led Workflow Discoveries and reverse demos to map customer business processes directly into Wrike and identify adjacent opportunities.
Technical & Integration Literacy:
Strong comfort with tech ecosystems; ability to discuss complex system integrations, data analytics, and address technical hurdles (such as API webhooks or integration recipes) in lockstep with supporting teams.
AI-Enabled Capability:
Strong literacy and hands-on experience embedding practical Generative AI tools into daily operations.
Standout Qualities:
Vertical Specialization:
You have deep domain expertise in one or more core industry verticals (e.g., Marketing, Creative Agencies, PMOs) and can build reusable workflow playbooks for the team.
Certified Change Management Coach:
You have experience guiding organizations through large-scale software rollouts and operational change management.
Certified Project Manager:
You hold a recognized industry certification (e.g. PMP, PRINCE2, or Agile/Scrum) and possess a formal understanding of project management methodologies to easily translate complex client workflows into structured, high-performing configurations.
Peer Mentor:
You naturally seek opportunities to mentor junior team members, share best practices, and contribute to the collective enablement of the Customer Success organization.
Team Dynamics:
You will join a high-performing, collaborative EMEA Customer Success team that values transparency, continuous learning, and collective growth. We work cross-functionally, sharing insights across Sales, Product, Renewals, and Support to ensure our customers have a unified experience. As a senior member of this team, you will play a key role in running internal enablement sessions and shaping best practices.
Our Work Style:
At Wrike, we believe in proactive ownership, data-driven decisions, and a growth mindset. We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency. We embrace change, continuously seek feedback, and empower our team members to work smart, innovate, and bring their authentic selves to work every day.
Benefits & Perks:
25 calendar days of paid vacation
Sick Leave Compensation (5 Paid Uncertified Sick Days)
Parental Leave: 18 Weeks Maternity / 4 Week Paternity
2 Volunteer Days
Medical Insurance (Employees + Dependents)
Hybrid Working Model
School Allowance (Up to €600/month for school aged kids)
Simcard w/ Unlimited Internet Access for active employees
Office Lunch Allowance (via Wolt) on Wednesdays / Thursday
Your recruitment buddy will be
Aziza Talhi
, Senior Recruiter.
#LI-AT1
Who Is Wrike and Our Culture
We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.
Hybrid work mode
Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations.
While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection.
Our persona
💡 Smart:
We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.
💚 Dedicated:
We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!
🤗 Approachable:
We're friendly, easy to get along with, considerate, and helpful.
Our culture and Values
🤩 Customer-Focused
We care about our customers.
We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together,
each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation.
It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization,
by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Check out our
LinkedIn Life Page
,
Company culture page
,
Instagram
,
Wrike Engineering Team
,
Medium
,
Meetup.com
,
Youtube
for a feel for what life is like at Wrike.
Nicosia; We leverage Wrike every day to manage our own work, collaborate seamlessly across time zones, and maintain operational transparency; With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations
Location: AU: Melbourne: (260 Burwood Rd); AU: Sydney (45 Clarence St)
Workplace: Hybrid
The role and its impact
When something goes wrong in security at Xero, our Response team are first on the scene. We're looking for a Senior Security Operations Analyst who loves incident response, enjoys building things, and wants a hand in shaping what a SOC looks like when AI agents are part of the team.
You'll lead our complex investigations and take command of medium and high impact incidents, keeping people calm, decisions moving and stakeholders in the loop. When things settle down, you'll make sure what we learnt changes something, whether that's a detection, a runbook or the way we train.
You'll also help us build. Our Analysts improve the queue as well as working it, so part of your time will go on creating automations and AI-assisted workflows that take repetitive work off the team and leave more room for the investigations that need a person.
The team and how they connect
Response is a follow-the-sun global team. You'll be in the Southern Hemisphere half, based in New Zealand or Australia, and at the end of your day you'll hand over to colleagues in the UK and North America, who hand back to us the next morning. You'll work business hours in your time zone and take a share of our on-call roster for after-hours incidents.
You won't be doing it on your own. You'll join a cohort of Senior Analysts who share the load on complex work and lead our initiatives, with a Lead Analyst alongside for the hardest problems. Our XFLT, a cross-functional leadership team of Security Operations Managers, our Lead Analyst and our Product Manager, sets the direction and clears the way, so there's always someone to think out loud with.
The team is currently working on / Initially, you will focus on
We're building towards an agentic SOC, where AI agents and automation carry more of the first pass, and analysts direct them and step in where judgement matters. We're working through it carefully: which low-risk work agents can take on, where the guardrails and human approvals belong, and how we'll know it's working. People still make the big calls, because our robots aren't that good yet.
You don't need to be an AI expert. We'd love you to be curious, to have tried a few things, and to want to help us get this right.
You’ll also:
- Lead complex investigations and step up as Incident Commander for medium and high impact incidents
- Be a go-to escalation point for our Graduate, Associate and Analyst crew, and coach them through the tricky stuff
- Run post incident reviews that lead to real change in detections, runbooks and training
- Lead initiatives with our Product Manager and Security Operations Managers, turning goals into work that gets delivered
- Build and improve automations and AI-assisted workflows, with guardrails and human sign-off where they matter
- Work with our Defence engineers on detection and response logic, and test new capabilities in real incidents
- Turn threat intelligence into practical action for Xero
- Give customers and internal teams clear, timely answers to their security concerns
Where and how you can work
We support a flexible working model that empowers you to balance your professional and personal life. You will have the option to work in a hybrid capacity, combining the focus of remote work with the collaboration of our office spaces and team boost days to foster connection and alignment.
Here are some of the things we're looking for
Incident response comes first for us, so we're looking for:
- Solid experience in security operations, and a real passion for incident response
- A track record of leading complex investigations and incidents through to resolution, including coordinating people and making calls under pressure
- Sound technical judgement and good knowledge of attack and defence techniques, particularly in cloud and SaaS environments
- Confidence writing queries in a SIEM or log platform
- Clear, calm communication and a generous approach to sharing what you know
It'd be great if you also have:
- Scripting skills (Python or similar) and experience building automations in a SOAR platform. We use Tines, and we're happy to teach it.
- Hands-on experience with AI tools in security work, or a clear view of where they help and where they don't
- Intermediate or advanced certifications in incident response, threat hunting or cloud security
- Experience in a distributed team working across time zones
If you're strong on incident response and the builder side is still growing, we'd still love to hear from you.
You'll do work that matters to millions of small businesses and their advisors, in a team that shares what it knows and backs each other up, with a real say in how an AI-powered SOC works in practice.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: AU: Sydney (45 Clarence St); AU: Melbourne: (260 Burwood Rd); AU: Brisbane (243 Edward St)
Workplace: Hybrid
THE ROLE AND ITS IMPACT
This newly created role establishes and leads capability development in Product & Technology, working alongside our engineering, product, design, security, and data science teams. You'll partner with leaders to architect frameworks that enable specialists to evolve their skills ahead of industry trends - solving a real business challenge: helping our 2,600+ P&T professionals grow faster, stay engaged, and accelerate their careers.
Through close collaboration with leadership and cross-functional stakeholders, you'll build a high-performance capability culture aligned with our company strategy. You'll move beyond standard training delivery, focusing instead on measurable outcomes like delivery velocity, retention, internal mobility, and how quickly new hires reach full capability. In doing this, you'll serve as a competitive advantage and embed growth directly into how we operate.
THE TEAM AND HOW THEY CONNECT
You'll join the Product & Technology Learning and Development team, a small, agile group within our broader Organisation Development function. The team fosters an inclusive environment built on psychological safety, transparency, and curiosity. You'll partner closely with other Product & Technology L&D specialists and collaborate with senior leaders across Product, Design, Engineering, and People Experience to identify capability gaps and design solutions that stick.
THE TEAM IS CURRENTLY WORKING ON
- Building the Capability Framework for Product & Technology, mapping technical and behavioural skills aligned with business OKRs
- Designing upskilling programmes around AI/ML and emerging technologies - staying ahead of what the tech stack demands
- Creating internal mobility pathways that help talent progress across different teams, disciplines, and career stages
- Establishing success metrics beyond completion rates: delivery velocity, internal mobility rate, retention, time-to-productivity, and eNPS
WHERE AND HOW YOU CAN WORK
This hybrid role can be based in Australia (Sydney or Melbourne preferred) or New Zealand. We work flexibly - some time in office based on work to be delivered. You'll have access to office spaces in Sydney, Melbourne, as well as Auckland and Wellington. You'll interact regularly with teams across these regions, with most of our engineering talent based in Auckland, Wellington, and Melbourne. We offer boost days twice a week, to bring teams together when it matters most.
HERE ARE SOME OF THE THINGS WE'RE LOOKING FOR
- You bring solid experience building or managing capability programmes, frameworks, or skill development initiatives - ideally within tech, SaaS, or high-growth organisations where you've seen programmes scale
- You understand the technical landscape enough to partner effectively: software development lifecycle, engineering trajectories, product management disciplines, AI/ML, and emerging tech all make sense to you
- You can influence without authority; build trust quickly with technical stakeholders; and navigate competing priorities with strong interpersonal skills and strategic thinking
- Your approach is grounded in data and outcomes: you measure what matters (velocity, retention, mobility, time-to-productivity, eNPS), not just participation rates, and connect learning interventions to real business impact
- You Go Together by partnering effectively across functions - collaborating with senior technical leaders, People Experience, and Group OD to build cohesive capability strategies
- You bring genuine curiosity about how emerging technologies shape capability needs, with a Go Fast mindset that balances rigorous programme design with agility to iterate based on feedback
APPLY EVEN IF YOUR EXPERIENCE ISN'T A PERFECT MATCH!
At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We're hiring a Product Manager for Supabase Auth https://supabase.com/docs/guides/auth. You'll own the surface area that developers use to authenticate and authorize their end users and manage identity in their apps: email, phone and social login, passkeys and MFA https://supabase.com/docs/guides/auth/auth-mfa, enterprise SSO, the OAuth 2.1 server https://supabase.com/docs/guides/auth/oauth-server, auth hooks, and support for organizations and multi-tenant applications.
You'll work closely with the Auth engineering team and with partners across Product Management, Security, Design and GTM.
This role is ideal for someone who’s excited about building tools for millions of developers and who has a strong understanding of existing and emerging authentication practices and protocols.
WHAT YOU’LL BE RESPONSIBLE FOR
- You'll collaborate with customers of all sizes and expertise levels. Indie developers shipping a side project, startups choosing their first auth stack, SaaS teams designing multi-tenant access, and enterprises in security review.
- You'll own the problem statements and solution rationale behind the Auth roadmap. This means working with Engineering and Design to shape how Supabase crafts the developer experience for the problems you’ve prioritized solving.
- You'll define how Auth works for AI agents on Supabase: agents that sign users up, act on their behalf, and call APIs.
- You'll use data to understand how Supabase developers are using Auth features: where they succeed, where they get stuck, and what to tackle first.
- You'll keep Engineering, Design and GTM aligned. You'll own the plan of record for what's coming, why, and in what order.
YOU MIGHT BE A GOOD FIT IF YOU
MUST HAVE
- 5+ years of Product Management experience on developer tools, or are an ex-founder with equivalent depth. You're comfortable commenting on an architecture doc, following a design discussion, and advocating for the user when trade-offs are required.
- Have shipped standards-based auth or identity products. You've owned OAuth/OIDC, SAML, SCIM, sessions or token design, and you know from experience where each one breaks for customers.
- Work comfortably with corporate buyers and with developers. You can work through a CISO's security review and an indie developer's bug report in the same week. You have intuition on which enterprise asks are real value-adding requirements and which are checkbox items.
- Are comfortable with Postgres and familiar with row-level security.
- Work async by default. Supabase is fully remote. You make decisions in writing and move work forward without meetings.
STRONG SIGNAL
- Owned auth or identity inside an integrated cloud platform.
- Ran an organizations, tenancy, or SSO+SCIM launch from start to finish.
- Designed auth for agents or other automated systems: OAuth for MCP clients, machine-to-machine credentials, scoped tokens.
- Shipped something using Supabase.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Sydney, Australia
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Mid-Market Account Executive (Existing Business), you’ll be at the forefront of growth; turning momentum into mastery.
You’ll own a portfolio of fast-growing customers and help them unlock the full power of Fin. We’re building a world-class sales organization; fast, ambitious, and unapologetically driven.
At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking our customers to make Fin the heartbeat of their business, and that starts with salespeople who can think bigger, move faster, and win with integrity.
We invest deeply in every Relationship Manager’s growth. Development isn’t a slogan here, it’s baked into how we promote, learn, and lead. In a high-velocity environment where ownership, creativity, and ambition are rewarded, you’ll find room to stretch, influence, and make your mark.
What will I be doing?
Own and grow a portfolio
of Fin’s mid market customers; driving measurable
revenue expansion, retention, and long-term loyalty.
Engage with executives and operators
to uncover pain points, position
AI-driven solutions
, and tie Fin’s platform directly to business impact.
Design and execute territory strategies
that go beyond maintenance; targeting
upsell, cross-sell, and multi-business unit expansion
with clear, data-backed plans.
Partner cross-functionally
with Marketing, Product, and Customer Success; translating real customer needs into
product innovation and GTM alignment.
Analyze and communicate performance metrics
that show the story behind growth; retention, adoption, and platform expansion.
Invest in team excellence
through mentoring peers, sharing winning plays, and raising the overall bar for execution and ambition.
What skills do I need?
5+ years
in a quota-carrying role managing a book of business (~50 accounts) focused on
retention, renewals, and expansion
.
3+ years
selling
SaaS solutions
, ideally in complex, high-velocity environments.
Proven success
navigating
procurement processes
and influencing enterprise-level decision-makers.
Experience selling AI-powered products
, with
deep knowledge of AI applications
and the ability to translate technical capability into customer value.
A
track record of consistent overachievement;
exceeding quota, driving revenue growth and complex renewals.
Bonus skills & attributes
Sharp communication skills
; written and verbal, tailored to senior stakeholders and technical teams alike.
Strong commercial instincts
paired with the ability to thrive in a fast-moving, evolving organization.
High intellectual curiosity
and a
growth mindset
A
trusted advisor mentality
; skilled at building long-term partnerships across multiple levels in complex organizations.
Demonstrated leadership
, influencing not only within your team but across functions to drive alignment and results.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Sydney, Australia
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a Mid-Market Account Executive (Existing Business), you’ll be at the forefront of growth; turning momentum into mastery.
You’ll own a portfolio of fast-growing customers and help them unlock the full power of Fin. We’re building a world-class sales organization; fast, ambitious, and unapologetically driven.
At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking our customers to make Fin the heartbeat of their business, and that starts with salespeople who can think bigger, move faster, and win with integrity.
We invest deeply in every Relationship Manager’s growth. Development isn’t a slogan here, it’s baked into how we promote, learn, and lead. In a high-velocity environment where ownership, creativity, and ambition are rewarded, you’ll find room to stretch, influence, and make your mark.
What will I be doing?
Own and grow a portfolio
of Fin’s mid market customers; driving measurable
revenue expansion, retention, and long-term loyalty.
Engage with executives and operators
to uncover pain points, position
AI-driven solutions
, and tie Fin’s platform directly to business impact.
Design and execute territory strategies
that go beyond maintenance; targeting
upsell, cross-sell, and multi-business unit expansion
with clear, data-backed plans.
Partner cross-functionally
with Marketing, Product, and Customer Success; translating real customer needs into
product innovation and GTM alignment.
Analyze and communicate performance metrics
that show the story behind growth; retention, adoption, and platform expansion.
Invest in team excellence
through mentoring peers, sharing winning plays, and raising the overall bar for execution and ambition.
What skills do I need?
5+ years
in a quota-carrying role managing a book of business (~50 accounts) focused on
retention, renewals, and expansion
.
3+ years
selling
SaaS solutions
, ideally in complex, high-velocity environments.
Proven success
navigating
procurement processes
and influencing enterprise-level decision-makers.
Experience selling AI-powered products
, with
deep knowledge of AI applications
and the ability to translate technical capability into customer value.
A
track record of consistent overachievement;
exceeding quota, driving revenue growth and complex renewals.
Bonus skills & attributes
Sharp communication skills
; written and verbal, tailored to senior stakeholders and technical teams alike.
Strong commercial instincts
paired with the ability to thrive in a fast-moving, evolving organization.
High intellectual curiosity
and a
growth mindset
A
trusted advisor mentality
; skilled at building long-term partnerships across multiple levels in complex organizations.
Demonstrated leadership
, influencing not only within your team but across functions to drive alignment and results.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An Overview of This Role
You will lead the Global People Operations and Compliance team, delivering consistent, scalable, tech-enabled experiences to a global workforce at every stage of the team member lifecycle. You are a strategic, hands-on leader who executes well and influences across functions. You will set the multi-year vision for innovation, AI, and team capability, and you will turn it into results.
What You'll Do
Define and deliver a multi-year People Operations and Compliance roadmap, tied to business priorities, that uses AI and emerging technologies to elevate the team member experience.
Build and lead a program to standardize, simplify, and automate manual workflows across the team member lifecycle (e.g. onboarding, data management, offboarding, etc) with clear ownership, documented standards, and measurable service levels. Identify inefficiencies across the People Operations team and the broader People team, and drive the fix through to adoption.
Establish operating models, SLAs, and metrics to improve quality and efficiency
Partner with various key stakeholders including but not limited to: Compensation, Legal, Procurement, People Technology, Talent Management & Development, Talent Acquisition, People Business Partners, Payroll, IT, Internal Audit to drive strategic priorities
Lead the People Operations team in managing our case management platform from intake to resolution, setting service standards, improving response times, and designing scalable escalation paths
Lead and develop a high-performing global team by building skills in process design, data fluency, automation, and AI-enabled ways of working, backed by clear career paths, succession plans, and a culture of continuous improvement and accountability
Oversee global mobility processes, serving as the escalation point for complex relocation matters and partnering with Legal to monitor regulations, ensure compliance, and keep programs effective
Accountable for global employment compliance and risk exposure, setting strategy, owning audit outcomes, and managing the Senior Compliance Analyst who delivers day-to-day execution
Own administration for our PEO partners and lead the people operations setup for new entities and global expansion including collaboration on the global employment strategy
What You'll Bring
Core Experience
10+ years of HR/People Operations experience, including 5+ years experience leading global teams
Proven track record building and scaling people operations functions in complex, multi-regional global organizations
Working knowledge of global employment compliance, including direct experience with works councils or employee representative bodies
Ability to move between vision and a keen focus for detail, from presenting a roadmap to executives to debugging a broken process with the team
Strong judgment, stakeholder management, and communication skills, with comfort making decisions in ambiguity
Experience leveraging AI and automation to improve and streamline operations
Strong attention to detail with a focus on data accuracy
Preferred Experience
Experience in a high-growth global technology or SaaS company
Experience working in public company preferred
Experience transforming People Operations at scale across company stages
Technology and Process Expertise
Workday: experience optimizing Workday as the core employee process platform, including data governance, self-service, consolidation, standardization, and workflow optimization
GreenHouse: experience with ATS infrastructure, including equity data and familiarity with integrations between ATS and HRIS
Case management: experience implementing HR case management tools including workflow automation, knowledge management, Workday integration, and service catalog management
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$152,800
—
$259,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United Kingdom
In this quota-carrying, full-cycle sales role, you will be responsible for landing and expanding enterprise accounts across your territory. You will engage directly with IT Directors, Security Leaders, Infrastructure teams, and executive stakeholders to position Action1's patch management and endpoint security platform as a strategic solution. We're looking for someone who understands how enterprise cybersecurity buying works: longer sales cycles, multiple decision-makers, technical validation, security reviews, procurement navigation, and value-based selling.
You will own the full sales process, from pipeline generation to close, and play a key role in helping Action1 expand its enterprise presence in the Spanish market.
Requirements
3+ years of quota-carrying B2B sales experience in SaaS, cybersecurity, IT infrastructure, endpoint management, or adjacent technology solutions
Proven success selling into mid-market or enterprise organizations
Experience engaging IT buyers, including IT Directors, SysAdmins, Security Leaders, Infrastructure teams, and technical decision-makers
Strong ability to generate pipeline and close complex deals in expansive territories
Excellent discovery, consultative selling, and value-alignment skills
Experience managing longer, multi-stakeholder enterprise sales cycles
Strong forecasting discipline and Salesforce hygiene
Ability to operate independently in a fully remote environment while collaborating cross-functionally
Curiosity about cybersecurity, endpoint management, and the evolving needs of modern IT teams
Benefits
Fully remote work, giving you the flexibility you need in the modern world
A multitude of interesting challenges and opportunities
Stable income and flexible working hours, opportunities for promotion
Friendly and professional peers, eager to help and help you grow
Location: Malaysia; Indonesia; Philippines
The Role
Intellect is a workplace mental health and EAP provider that is growing quickly across Australia and New Zealand. We're competing for larger enterprise and government contracts, and the operational and strategic workload behind those deals now outstrips the commercial team's capacity.
This role is the ANZ General Manager's right hand. You take ANZ market priorities (a product gap, a compliance requirement, a go-live risk, a new market opportunity) and drive them to a finished outcome across Intellect's regional functions: Product, Operations, Clinical, Legal and Revenue. You do this without the GM chasing each step.
This isn't a sales role and it isn't a tender-writing role. It's the operating and strategy engine that lets the ANZ commercial team spend its time winning and keeping clients. The target: this role helps unlock AUD 1.5M in additional new business for ANZ within 12 months.
What You'll Do
Drive ANZ priorities through regional HQ (core of the role)
Turn the GM's priorities into clear, structured requests for Product, Ops, Clinical, Legal and Revenue, and track each one to completion.
Run the ANZ-to-HQ rhythm: a weekly status on open items, with escalation to the GM only when a decision is needed.
Own a live register of ANZ strategic initiatives showing owner, status, dependency and next action.
Project-manage the HQ side of new client go-lives: product configuration, clinical resourcing and operations set-up.
Execute strategic initiatives from idea to outcome
Own 3–5 ANZ initiatives at a time, such as new service lines, critical incident service improvements, and psychosocial risk products. Define scope, timeline, dependencies and success criteria for each.
Write structured requirements for Product rather than making verbal requests, and flag slippage before it becomes a client risk.
Research the market: competitor proposals and pricing, value proposition and pricing strategy for 2027, and SLA gaps against what the market expects.
Build business cases and briefing packs for leadership forums.
Run pipeline and reporting operations
Keep the ANZ HubSpot pipeline accurate every week: stage, close date, ACV and last activity.
Own the data for the ANZ section of the monthly business review (MBR), in the regional standard format.
Flag pipeline coverage gaps three months ahead of quarter end.
Coordinate tender compliance and capacity
Chair Go/No-Go decisions on new tenders and maintain the criteria.
Own compliance pre-checks before any submission, including insurance, the Fair Jobs Code, data sovereignty and accreditation.
Back up the dedicated RFP specialist on priority bids, and manage external bid consultants' scope and cost.
Handle people and business administration
Coordinate ANZ people processes with the People team, scope office and operating requirements, and keep the GM's calendar clear of non-commercial administration.
Requirements
The deciding trait is operating with authority. You'll lead conversations with people more senior than you, push an agenda they may not want, and hold the line when they push back, all without the GM in the room.
Must-haves
3–6 years in management consulting, strategy and operations, business operations or commercial roles, ideally at a scaling B2B or SaaS company
A track record of taking an initiative from an incomplete brief to a finished outcome with little supervision. You can describe one in detail.
Experience influencing senior stakeholders across functions, including telling a senior person "no" or "not now" and making it stick
Comfort with ambiguity: you make a call on partial information and adjust, rather than waiting for certainty
Strong commercial and financial skills: pricing, margin, business cases and pipeline analysis
Disciplined project management: registers, cadences and follow-through without reminders
Clear, concise writing for executive audiences
Nice-to-haves
Experience with HubSpot or another CRM, and with reporting and dashboard tools
Exposure to tenders, procurement or regulated industries (health, insurance, government)
Knowledge of the Australian market, or of EAP, workplace mental health or psychosocial risk
Confident, practical use of AI tools to move faster
Benefits
Why You’ll Love Working With Us:
Global company
– work in a diverse environment with people from nearly 20 countries
Generous leave policy
– time off to rest and recharge
Christmas week off
– company-wide break during Christmas, separate from annual leave
Birthday leave
– enjoy a day off on your birthday
Quarterly mental health days
– one day off every quarter to focus on your wellbeing
Flexible work arrangements
– work in a way that suits your lifestyle and goals
Work-life balance
– a culture that values personal time and long-term wellness
Medical coverage
– comprehensive insurance for peace of mind
Performance bonus
– high performance is recognised and rewarded
Development budget
- annual allowance to support your professional development
Mental health support
– premium coaching access to our mental health app and resources & dedicated budget for clinical and psychiatric care
Socials
and communities
– regular non-work events/activities to connect and have fun together
Location: South Africa
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the Company
Our client is a growing technology-focused company looking for a driven Account Executive to take ownership of the sales process, build strong customer relationships, and consistently deliver revenue growth.
This is an excellent opportunity for a sales professional who is confident managing prospects from initial qualification through to closing and enjoys working in a fast-paced, performance-driven environment.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
As an
Account Executive
, you’ll manage the full sales cycle — from qualifying opportunities and conducting discovery calls to presenting solutions, negotiating commercial terms, and closing new business. You’ll work closely with sales and marketing teams while maintaining accurate activity and pipeline information in the CRM.
Key Responsibilities
Manage the full sales cycle from qualified lead to closed-won deal.
Conduct discovery calls to understand prospects’ business needs and challenges.
Deliver compelling product demonstrations and sales presentations.
Build and maintain strong relationships with prospects and decision-makers.
Develop proposals, negotiate terms, and close new business.
Maintain a healthy sales pipeline and consistently work toward revenue targets.
Follow up with prospects through email, phone, LinkedIn, and other outbound channels.
Keep CRM records accurate and up to date.
Collaborate with SDRs, marketing, customer success, and leadership teams.
Identify opportunities for upselling and expansion where appropriate.
Track sales performance and provide regular pipeline updates.
Requirements
2+ years of experience in an Account Executive, B2B Sales, SaaS Sales, or similar closing role.
Demonstrated experience consistently meeting or exceeding sales targets.
Strong understanding of the full B2B sales cycle.
Experience conducting discovery calls, demos, negotiations, and closing conversations.
Comfortable selling to decision-makers and senior stakeholders.
Strong verbal and written communication skills.
Confident using CRM platforms such as HubSpot, Salesforce, or similar.
Highly organised with strong pipeline management skills.
Self-motivated and comfortable working independently in a remote environment.
Strong commercial awareness and a consultative approach to selling.
Excellent English communication skills.
Benefits
💰 Competitive salary and uncapped commission structure
🌎 Fully remote work environment
🚀 Career growth and leadership opportunities
📈 Long-term stability in a growing market
🎯 Performance-based incentives and bonuses
Location: EMEA Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Rosie, Events Team Manager here at
Customer.io
, and I am looking for an Events Marketing Manager to own our in-person events across EMEA. You'll lead live field events, hosted customer and prospect experiences, and sponsored conferences across the region, and run our monthly EMEA webinar. You'll partner closely with Demand Gen, Content, Design, Partnerships, and EMEA Sales to create events that feel polished, thoughtful, and unmistakably "us" - tailored to EMEA markets rather than a copy-paste of NA programming. You'll ramp alongside our Events Manager, who currently supports the region, and take full ownership of EMEA within your first 90 days.
This role includes 15%+ travel for EMEA field events, conferences, and onsite support.
What we value
Human-centered experiences.
You create events that feel thoughtful, relevant, and genuinely useful - built for EMEA audiences.
Collaborative energy.
You work smoothly across teams and time zones, and make alignment feel easy.
Insight-driven decisions.
You let data guide you while keeping the attendee experience at the center.
Action with intention.
You move quickly, adapt gracefully, and learn from every event.
Operational clarity.
You bring structure, calm, and consistency to fast-moving, cross-market work.
What you’ll do
Event planning & coordination
Own and manage the EMEA in-person events calendar - field events, hosted experiences, sponsored conferences, and activations across the region
Partner with the Events Team and Demand Gen to define goals, audiences, formats, and success metrics specific to EMEA markets
Evaluate EMEA sponsorships, speaking slots, and event formats against goals
Work closely with cross-functional partners to ensure every event feels cohesive with global campaigns while staying relevant to EMEA audiences
Execution & project management
Manage day-to-day logistics: vendor coordination, timelines, run-of-show, speaker prep, and on-the-ground support for EMEA events
Partner with Content, Brand, Product Marketing, and Sales to develop compelling event assets and presentations
Oversee registration flows, pre-event communication, and the attendee experience from first touch to follow-up
Step in wherever needed to keep events running smoothly, calmly, and on-brand
EMEA webinars (about one per month)
Run our monthly EMEA webinar end to end - topic and speaker selection, registration, promotion, and follow-up - timed and localized for a European audience
Partner with Content and Product Marketing to adapt or build webinar content that lands with EMEA audiences
Build and optimize registration pages, forms, and workflows for EMEA campaigns
Audience growth & promotion
Execute multi-channel promotional plans across email, social, and partner channels for EMEA audiences
Collaborate with Demand Gen, Marketing Ops & Sales to ensure EMEA lead capture, routing, and follow-up happen correctly and quickly
Manage attendee communication throughout the event lifecycle
Performance & optimization
Track EMEA event performance - pipeline, revenue, deal acceleration, and event engagement
Share insights and recommendations to continually improve ROI and attendee experience across the region
Maintain documentation, templates, and repeatable workflows that make running EMEA events smoother and more scalable
Partner with ops to ensure clean attribution and accurate reporting across systems
What success looks like
Regional ownership:
EMEA events and webinars run smoothly, predictably, and feel built for the region
Engagement growth:
Attendance and engagement steadily increase across EMEA field events and webinars
Sales alignment:
EMEA Sales and Marketing feel tightly connected and supported by event-driven pipeline
Sharper insights:
You surface insights that help the program get sharper, smarter, and more efficient over time
Better playbooks:
EMEA-specific playbooks, templates, and processes get better and help the team move faster
What we're looking for
You're a hands-on, highly organized marketer who loves building great experiences and understands how events translate into revenue. You're comfortable owning a region end to end - you stay grounded under pressure, thrive in a distributed environment, and enjoy the cross-market collaboration required to make EMEA events exceptional.
Based in the UK or Ireland
(London or Dublin ideal)
4+ years in event marketing within B2B SaaS
Experience running in-person events across formats (field events, hosted experiences, conferences), ideally across multiple EMEA markets
Experience running webinars, and real excitement about doing both: a busy in-person calendar plus about one webinar a month
Strong project management skills - you juggle timelines, tasks, and teams (and time zones) with ease
Experience collaborating with Sales and supporting event-driven follow-up
Comfortable with marketing automation tools (
Customer.io
, Marketo, etc.) and Salesforce
Familiarity with webinar platforms (Livestorm, Zoom, Sequel) and event management tools
Understanding of lead capture, UTMs, and event pipeline attribution
Ability to partner with Rev/Marketing Ops to troubleshoot data flows and ensure clean reporting
Comfortable with 15%+ travel
Compensation & Benefits
We believe in transparency. Starting salary for this role is $93,000 - $110,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with Recruiter
30-minute video call with member of the Events team
30-minute video call with Hiring Manager
60-minute Case Study Review video call with potential teammates
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read — apply now.
Location: San Francisco
Workplace: Hybrid
Perplexity is looking for an experienced Billing Operations Manager to join our Finance and Accounting team as we scale our enterprise business. You will own the enterprise billing lifecycle, translating complex commercial agreements into accurate, timely invoices and building the processes and controls that support our growth.
This is a hands-on role working closely with Deal Desk, Enterprise Sales, Legal, and Customer Success. The ideal candidate combines strong billing and systems expertise with sound judgement, a customer-focused approach, and the ability to bring structure to a fast-moving environment.
RESPONSIBILITIES
- Enterprise and reseller billing: Own enterprise billing operations from customer and subscription setup through recurring invoicing, renewals, amendments, and cancellations, ensuring accurate and timely billing in accordance with executed agreements.
- Contract review: Partner with Enterprise Sales and Deal Desk to review nonstandard billing terms before contracts are signed, assess operational feasibility, and route exceptions for approval.
- Complex billing arrangements: Translate approved pricing and contractual terms into billing configurations and schedules, including seat changes, tiered discounting, prorations, co-terminations, prepaid credits, and usage billed in arrears.
- Billing inquiries and disputes: Serve as the primary point of contact for enterprise billing questions from customers and internal teams. Investigate discrepancies, coordinate approved credits and rebills, and address underlying causes to prevent recurring issues.
- Reconciliations and close support: Reconcile contract, subscription, and usage data to billing output and investigate any billing discrepancies. Support month-end close and audits through billing completeness checks, reconciliations, and supporting documentation.
- Integration management: Identifying and resolving any billing system integration failures.
- Customer Success and renewal support: Partner with Customer Success, Enterprise Sales, and Deal Desk on renewals, expansions, and changes to customer commitments. Prepare seat, usage, and billing analyses; calculate renewal credits and true-ups; and translate approved agreements into accurate subscription, credit, and invoice updates. Coordinate the resolution of billing issues that could delay renewals or disrupt the customer experience.
REQUIREMENTS
- Bachelor’s degree or higher in Accounting or Finance.
- 7+ years of experience in billing operations, order management, order-to-cash, revenue operations, or a related finance function, including hands-on ownership of enterprise SaaS or subscription billing.
- Billing expertise: Demonstrated ability to interpret complex customer agreements and translate them into accurate billing schedules, invoices, and adjustments, including subscription and usage-based arrangements.
- Systems proficiency: Hands-on experience with NetSuite, Salesforce, tax engines, and subscription or usage-based billing platforms, with the ability to investigate issues across connected systems.
- Accounting fundamentals: Working knowledge of accounts receivable, deferred revenue, and revenue-recognition concepts, including ASC 606.
- Resourcefulness, detail-oriented and a motivation for solving problems and finding solutions.
- Excellent communication skills, as frequent interaction with both internal and external stakeholders will be required.
- Ability to multi-task and prioritize effectively in a fast-paced environment.
As a Scaled Customer Success Manager at Dropbox, you will drive adoption, value realization, and renewal readiness across a portfolio of mid-market and small business managed customers. 4+ years of experience in B2B SaaS Customer Success, Account Management, Digital Customer Success, lifecycle programs, or a comparable post-sale customer role.
Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for a strategic Staff Web Growth Marketing Manager who combines deep expertise in web growth marketing with a hands-on execution mindset. This role is responsible for defining and driving the strategy for our highest-impact web experiences while independently leading complex initiatives from concept through launch, experimentation, optimization, and measurement.
As a senior individual contributor, you'll operate as the company's subject matter expert for web growth, partnering closely with Web Design, Product Marketing, Demand Generation, Brand, Product, Engineering, Analytics, and executive stakeholders to identify growth opportunities, influence priorities, and deliver measurable business outcomes.
Success in this role requires balancing long-term strategic thinking with a willingness to dive deep into execution. You'll establish scalable frameworks for experimentation, measurement, and operational excellence while remaining closely connected to the work – writing requirements, analyzing data, launching experiments, and continuously improving customer experiences.
This is a hybrid full-time position based out of our New York, NY office, with two days per week in the office.
Technologies You’ll Use
Webflow, Sanity, Optimizely, Google Analytics (GA4), Amplitude, Looker, Microsoft Clarity, Jira, Figma, and Excel/Gsheets.
What You’ll Do
Define the long-term web growth strategy across Fivetran.com, getdbt.com, and other high-impact web experiences. Align initiatives with company objectives, user needs, and measurable business outcomes.
Own high-impact web growth initiatives end-to-end, from strategic planning and requirements gathering through launch, optimization, and performance analysis. Partner with Web Design and Engineering to translate plans into real experiences.
Drive alignment across complex and ambiguous initiatives by balancing business impact, user experience, technical feasibility, and organizational priorities to make informed decisions and move work forward.
Write comprehensive business requirements documents (BRDs) to translate vision into strategic implementation plans that align cross-functional teams and accelerate execution.
Leverage behavioral analytics, user research, and market trends to identify opportunities, optimize user journeys, and inform strategic decisions.
Develop and execute experimentation roadmaps across critical user journeys, including the Homepage, Navigation, Pricing, Signup, and other high-impact experiences to improve acquisition, conversion, and pipeline.
Partner with Product Marketing, Demand Generation, Brand, Product, Analytics, and executive stakeholders to influence priorities and deliver cohesive web experiences.
Identify emerging opportunities in AI, personalization, and web technologies, influencing roadmap direction and investment decisions that accelerate long-term business growth.
Mentor teammates and serve as a recognized subject matter expert, raising the strategic, operational, and execution maturity of the broader web and marketing organization.
Skills We’re Looking For
Demonstrated ability to develop and execute long-term web growth strategies that drive measurable business outcomes across acquisition, conversion, and pipeline generation.
Proven ability to balance strategic thinking with hands-on execution, independently driving initiatives from concept through launch, measurement, and optimization.
Deep expertise in behavioral analytics, experimentation strategy, conversion rate optimization, and translating insights into strategic recommendations.
Exceptional cross-functional leadership and influence, with experience aligning cross-functional and executive stakeholders on complex and ambiguous initiatives.
Strong prioritization skills, with the ability to evaluate tradeoffs, influence roadmap direction, and recommend investments based on business impact, scalability, and user needs.
Experience creating scalable operational frameworks and documentation that improve organizational effectiveness and raise execution quality across teams.
Excellent written and verbal communication skills, with the ability to independently present recommendations, business cases, and strategic insights to senior leadership and executive stakeholders.
Bonus Skills
Experience marketing technical B2B SaaS, enterprise software, or developer-focused products.
Experience leveraging AI to accelerate marketing workflows and operational efficiency while applying sound judgment and governance.
Passion for mentoring peers and establishing scalable best practices across a team.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$173,624
—
$217,030 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Philadelphia (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for a strategic Staff Web Growth Marketing Manager who combines deep expertise in web growth marketing with a hands-on execution mindset. This role is responsible for defining and driving the strategy for our highest-impact web experiences while independently leading complex initiatives from concept through launch, experimentation, optimization, and measurement.
As a senior individual contributor, you'll operate as the company's subject matter expert for web growth, partnering closely with Web Design, Product Marketing, Demand Generation, Brand, Product, Engineering, Analytics, and executive stakeholders to identify growth opportunities, influence priorities, and deliver measurable business outcomes.
Success in this role requires balancing long-term strategic thinking with a willingness to dive deep into execution. You'll establish scalable frameworks for experimentation, measurement, and operational excellence while remaining closely connected to the work – writing requirements, analyzing data, launching experiments, and continuously improving customer experiences.
This is a hybrid full-time position based out of our Philadelphia office, with two days per week in the office.
Technologies You’ll Use
Webflow, Sanity, Optimizely, Google Analytics (GA4), Amplitude, Looker, Microsoft Clarity, Jira, Figma, and Excel/Gsheets.
What You’ll Do
Define the long-term web growth strategy across Fivetran.com, getdbt.com, and other high-impact web experiences. Align initiatives with company objectives, user needs, and measurable business outcomes.
Own high-impact web growth initiatives end-to-end, from strategic planning and requirements gathering through launch, optimization, and performance analysis. Partner with Web Design and Engineering to translate plans into real experiences.
Drive alignment across complex and ambiguous initiatives by balancing business impact, user experience, technical feasibility, and organizational priorities to make informed decisions and move work forward.
Write comprehensive business requirements documents (BRDs) to translate vision into strategic implementation plans that align cross-functional teams and accelerate execution.
Leverage behavioral analytics, user research, and market trends to identify opportunities, optimize user journeys, and inform strategic decisions.
Develop and execute experimentation roadmaps across critical user journeys, including the Homepage, Navigation, Pricing, Signup, and other high-impact experiences to improve acquisition, conversion, and pipeline.
Partner with Product Marketing, Demand Generation, Brand, Product, Analytics, and executive stakeholders to influence priorities and deliver cohesive web experiences.
Identify emerging opportunities in AI, personalization, and web technologies, influencing roadmap direction and investment decisions that accelerate long-term business growth.
Mentor teammates and serve as a recognized subject matter expert, raising the strategic, operational, and execution maturity of the broader web and marketing organization.
Skills We’re Looking For
Demonstrated ability to develop and execute long-term web growth strategies that drive measurable business outcomes across acquisition, conversion, and pipeline generation.
Proven ability to balance strategic thinking with hands-on execution, independently driving initiatives from concept through launch, measurement, and optimization.
Deep expertise in behavioral analytics, experimentation strategy, conversion rate optimization, and translating insights into strategic recommendations.
Exceptional cross-functional leadership and influence, with experience aligning cross-functional and executive stakeholders on complex and ambiguous initiatives.
Strong prioritization skills, with the ability to evaluate tradeoffs, influence roadmap direction, and recommend investments based on business impact, scalability, and user needs.
Experience creating scalable operational frameworks and documentation that improve organizational effectiveness and raise execution quality across teams.
Excellent written and verbal communication skills, with the ability to independently present recommendations, business cases, and strategic insights to senior leadership and executive stakeholders.
Bonus Skills
Experience marketing technical B2B SaaS, enterprise software, or developer-focused products.
Experience leveraging AI to accelerate marketing workflows and operational efficiency while applying sound judgment and governance.
Passion for mentoring peers and establishing scalable best practices across a team.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$148,850.50
—
$186,063 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for a strategic Staff Web Growth Marketing Manager who combines deep expertise in web growth marketing with a hands-on execution mindset. This role is responsible for defining and driving the strategy for our highest-impact web experiences while independently leading complex initiatives from concept through launch, experimentation, optimization, and measurement.
As a senior individual contributor, you'll operate as the company's subject matter expert for web growth, partnering closely with Web Design, Product Marketing, Demand Generation, Brand, Product, Engineering, Analytics, and executive stakeholders to identify growth opportunities, influence priorities, and deliver measurable business outcomes.
Success in this role requires balancing long-term strategic thinking with a willingness to dive deep into execution. You'll establish scalable frameworks for experimentation, measurement, and operational excellence while remaining closely connected to the work – writing requirements, analyzing data, launching experiments, and continuously improving customer experiences.
This is a hybrid full-time position based out of our Austin, TX office, with two days per week in the office.
Technologies You’ll Use
Webflow, Sanity, Optimizely, Google Analytics (GA4), Amplitude, Looker, Microsoft Clarity, Jira, Figma, and Excel/Gsheets.
What You’ll Do
Define the long-term web growth strategy across Fivetran.com, getdbt.com, and other high-impact web experiences. Align initiatives with company objectives, user needs, and measurable business outcomes.
Own high-impact web growth initiatives end-to-end, from strategic planning and requirements gathering through launch, optimization, and performance analysis. Partner with Web Design and Engineering to translate plans into real experiences.
Drive alignment across complex and ambiguous initiatives by balancing business impact, user experience, technical feasibility, and organizational priorities to make informed decisions and move work forward.
Write comprehensive business requirements documents (BRDs) to translate vision into strategic implementation plans that align cross-functional teams and accelerate execution.
Leverage behavioral analytics, user research, and market trends to identify opportunities, optimize user journeys, and inform strategic decisions.
Develop and execute experimentation roadmaps across critical user journeys, including the Homepage, Navigation, Pricing, Signup, and other high-impact experiences to improve acquisition, conversion, and pipeline.
Partner with Product Marketing, Demand Generation, Brand, Product, Analytics, and executive stakeholders to influence priorities and deliver cohesive web experiences.
Identify emerging opportunities in AI, personalization, and web technologies, influencing roadmap direction and investment decisions that accelerate long-term business growth.
Mentor teammates and serve as a recognized subject matter expert, raising the strategic, operational, and execution maturity of the broader web and marketing organization.
Skills We’re Looking For
Demonstrated ability to develop and execute long-term web growth strategies that drive measurable business outcomes across acquisition, conversion, and pipeline generation.
Proven ability to balance strategic thinking with hands-on execution, independently driving initiatives from concept through launch, measurement, and optimization.
Deep expertise in behavioral analytics, experimentation strategy, conversion rate optimization, and translating insights into strategic recommendations.
Exceptional cross-functional leadership and influence, with experience aligning cross-functional and executive stakeholders on complex and ambiguous initiatives.
Strong prioritization skills, with the ability to evaluate tradeoffs, influence roadmap direction, and recommend investments based on business impact, scalability, and user needs.
Experience creating scalable operational frameworks and documentation that improve organizational effectiveness and raise execution quality across teams.
Excellent written and verbal communication skills, with the ability to independently present recommendations, business cases, and strategic insights to senior leadership and executive stakeholders.
Bonus Skills
Experience marketing technical B2B SaaS, enterprise software, or developer-focused products.
Experience leveraging AI to accelerate marketing workflows and operational efficiency while applying sound judgment and governance.
Passion for mentoring peers and establishing scalable best practices across a team.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$148,850.50
—
$186,063 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Paris, France
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity API and SaaS solutions to financial institutions across the EMEA markets. You'll drive the adoption of safe, frontier AI by securing strategic deals with banks, insurance companies, and financial research institutions. You'll leverage your consultative sales expertise in the financial services sector to propel revenue growth while becoming a trusted partner to financial stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities in banking, research, and administration. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with financial decision-makers.
The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI.
Responsibilities:
Win new business and drive revenue for Anthropic within the financial services sector. Navigate complex financial institutions to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close
Design and execute innovative sales strategies tailored to financial services procurement cycles and budgeting processes to meet and exceed revenue quotas. Analyze financial market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns
Spearhead market expansion by identifying new use cases within financial departments, research centers, and administrative offices. Collaborate cross-functionally to differentiate our offerings for financial applications
Navigate complex financial stakeholder ecosystems including executives, administrators, IT departments, and procurement offices to build consensus
Inform product roadmaps and features by gathering feedback from financial users and conveying financial market needs. Provide insights that strengthen our value proposition for financial services
Continuously refine the financial services sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency
You may be a good fit if you have:
12+ years of B2B sales experience in financial services technology in SaaS, API solutions, or emerging technologies
A track record of managing complex sales cycles within financial institutions and securing strategic deals by understanding both technical requirements and financial use cases
Demonstrated ability to navigate financial bureaucracies and procurement processes, building consensus among diverse stakeholders including executives, administrators, and IT departments
Extensive experience negotiating complex agreements within financial services procurement frameworks and policies
Proven experience exceeding revenue targets in the financial services sector by effectively managing an evolving pipeline and sales process
Excellent communication skills and the ability to present confidently to various financial audiences, from analysts and researchers to senior executives
Deep understanding of financial services buying cycles, decision-making processes, and key pain points
A strategic, analytical approach to assessing the financial services market combined with creative, tactical execution to capture opportunities
A passion for and/or experience with advanced AI systems and their applications in financial services. You feel strongly about ensuring frontier AI systems are developed safely and ethically for financial use
À propos du poste
En tant qu'Enterprise Account Executive chez Anthropic, vous rejoindrez l'équipe fondatrice chargée de faire découvrir notre API de productivité IA de pointe et nos solutions SaaS aux institutions financières des marchés EMEA. Vous favoriserez l'adoption d'une IA de pointe et sûre en concluant des contrats stratégiques avec des banques, des compagnies d'assurance et des instituts de recherche financière. Vous mettrez à profit votre expertise de la vente consultative dans les services financiers pour accélérer la croissance du chiffre d'affaires. Vous nouerez aussi des relations de confiance avec les parties prenantes du secteur financier et les aiderez à intégrer et à déployer l'IA, tout en leur faisant découvrir l'étendue de ses capacités dans la banque, la recherche et l'administration. En collaboration avec les équipes GTM, Produit et Marketing, vous affinerez en continu notre proposition de valeur, notre méthodologie de vente et notre positionnement, afin qu'ils trouvent un écho auprès des instances décisionnelles du secteur financier.
Le profil idéal a à cœur de développer de nouveaux segments de marché, de repérer les opportunités à fort potentiel et de mettre en œuvre les stratégies qui permettent de les saisir. En favorisant le déploiement des produits émergents d'Anthropic, vous aiderez les entreprises à acquérir de nouvelles capacités tout en contribuant au développement éthique de l'IA.
Responsabilités :
Remporter de nouveaux contrats et générer du chiffre d'affaires pour Anthropic dans le secteur des services financiers. Vous orienter au sein d'institutions financières complexes pour atteindre les personnes décisionnaires clés, leur présenter nos services et les aider à réussir avec Anthropic. Vous piloterez l'intégralité du cycle de vente, de la première prise de contact à la signature.
Concevoir et mettre en œuvre des stratégies commerciales innovantes, adaptées aux cycles d'achat et aux processus budgétaires des services financiers, afin d'atteindre et de dépasser les objectifs de chiffre d'affaires. Analyser le paysage, les tendances et les dynamiques des marchés financiers pour traduire les plans stratégiques en actions et campagnes commerciales ciblées.
Piloter l'expansion sur le marché en identifiant de nouveaux cas d'usage au sein des directions financières, des centres de recherche et des services administratifs. Collaborer de manière transverse pour différencier nos offres destinées aux applications financières.
Naviguer dans des écosystèmes complexes de parties prenantes (direction générale, services administratifs, DSI et services achats) afin de construire un consensus.
Contribuer à la feuille de route et aux fonctionnalités produit en recueillant les retours des équipes utilisatrices du secteur financier et en relayant les besoins du marché. Apporter des éclairages qui renforcent notre proposition de valeur pour les services financiers.
Affiner en continu la méthodologie de vente dédiée aux services financiers en intégrant les enseignements dans des playbooks, des modèles et des bonnes pratiques. Identifier des améliorations de processus qui optimisent la productivité et la cohérence commerciales.
Ce poste pourrait vous correspondre si vous avez :
Au moins 12 ans d'expérience en vente B2B dans les technologies pour les services financiers (SaaS, solutions API ou technologies émergentes)
Une solide expérience de la gestion de cycles de vente complexes au sein d'institutions financières et de la conclusion de contrats stratégiques, fondée sur une compréhension fine des exigences techniques comme des cas d'usage financiers
Une capacité avérée à naviguer dans les structures bureaucratiques et les processus d'achat du secteur financier, en construisant un consensus entre des parties prenantes variées, dont la direction, les services administratifs et les DSI
Une vaste expérience de la négociation d'accords complexes dans le cadre des politiques et procédures d'achat des services financiers
Une expérience confirmée du dépassement des objectifs de chiffre d'affaires dans les services financiers, grâce à une gestion efficace d'un pipeline et d'un processus de vente en constante évolution
D'excellentes compétences en communication et l'aisance nécessaire pour présenter devant des publics financiers variés, des analystes et des équipes de recherche jusqu'aux membres de la direction
Une connaissance approfondie des cycles d'achat, des processus de décision et des principales problématiques du secteur des services financiers
Une approche stratégique et analytique du marché des services financiers, alliée à une exécution tactique et créative pour saisir les opportunités
Un intérêt marqué pour les systèmes d'IA avancés et leurs applications dans les services financiers, voire une expérience dans ce domaine. Le développement sûr et éthique des systèmes d'IA de pointe pour les usages financiers vous tient particulièrement à cœur.
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
ГибридseniorYou'll work business hours in your time zone and take a share of our on-call roster for after-hours incidents; Experience in a distributed team working across time zones
ГибридГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
middleSydney, Australia; , influencing not only within your team but across functions to drive alignment and results
middleSydney, Australia; , influencing not only within your team but across functions to drive alignment and results
УдалённоRemote, Canada; Remote, United States; Oversee global mobility processes, serving as the escalation point for complex relocation matters and partnering with Legal to monitor regulations, ensure compliance, and keep programs effective; The base salary range for this role’s listed level is currently for residents of the United States only