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Location: Kraków, Poland; Warsaw, Poland; Vilnius, Lithuania; Lisbon, Portugal; Barcelona, Spain; Limassol, Cyprus Join COLIBRIX ONE – Innovating the Future of Payments At COLIBRIX ONE* , we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include: Global card processing Digital wallet infrastructure Cross-border merchant accounts Alternative payment methods (APMs) Corporate accounts for legal entities We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech. At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you. The Role As a Chargeback Specialist , you will manage the end-to-end card dispute process within an acquiring environment under Visa and Mastercard schemes. You will analyze transactions, prepare representments, and collaborate with banks and merchants to resolve disputes and improve win rates. The role also involves monitoring chargeback trends across a diverse merchant portfolio, supporting risk mitigation efforts, and ensuring compliance with scheme rules in a fast-paced fintech setting. Key Responsibilities Handle incoming chargebacks in accordance with Visa and Mastercard scheme rules Manage the full dispute lifecycle: first chargeback, representment, pre-arbitration, arbitration, and collaboration / pre-dispute cases Analyze transaction data to prepare compelling representments and supporting documentation Manage disputes across a diverse merchant portfolio spanning low - to high-risk profiles and varied business models, including one-off and recurring billing flows Tailor representment and dispute strategies to the merchant's risk profile and transaction model Monitor chargeback ratios across merchant activity and identify patterns or spikes that require further investigation Track merchant performance against scheme monitoring thresholds (Visa VAMP, Mastercard ECM/EFM) and flag emerging risk Leverage dispute prevention and deflection tools (Ethoca Alerts, Verifi Order Insight / CDRN, Visa RDR) to reduce dispute volume Collaborate with internal teams - Risk, Settlement, and Compliance Communicate with issuer banks, acquiring banks, processors, and merchants to resolve dispute-related queries Continuously evaluate dispute procedures and suggest improvements to increase win rates Work to strict scheme response deadlines and SLAs without compromising quality Stay up to date with scheme rules, regulatory updates, and industry best practices in dispute management Perform any other related duties or responsibilities as assigned What you need to succeed in this role Minimum 2 years of experience in dispute management, preferably within a PSP, EMI, or acquiring bank Hands-on experience managing chargebacks for merchants across the full risk spectrum, from low-risk to high-risk verticals Strong understanding of Visa and Mastercard scheme rules and the end-to-end dispute process Experience with dispute prevention / deflection tools (Ethoca, Verifi Order Insight / CDRN, RDR) is a strong advantage Awareness of scheme monitoring programs and thresholds (VAMP, ECM/EFM) and how dispute outcomes affect portfolio ratios High attention to detail with strong organizational and documentation skills Ability to analyze transaction flows, spot anomalies, and present findings clearly Comfortable working in a fast-paced environment and managing multiple cases simultaneously to strict deadlines Excellent written communication skills in a formal and professional style Strong problem-solving mindset and ability to work independently while remaining aligned with team goals and guidance Fluency in English and Russian (additional languages are considered a plus) Proficiency in Microsoft Office, with strong expertise in Excel highly desirable Higher education in banking or economics, and experience in a regulated financial environment, are considered a plus What We Offer Opportunity to shape the future of fintech solutions within a growing company Collaborative, horizontal team structure that values your expertise and ideas Continuous learning and development opportunities to enhance your skills and career growth Competitive salary and benefits package * This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.

Location: Lagos, Nigeria What You Will Do Lead requirements gathering sessions with business and product stakeholders to understand business needs and objectives. Translate high-level business requirements into detailed functional and non-functional specifications. Analyze existing systems, processes, and workflows to identify opportunities for improvement and optimization. Design and document business processes, use cases, user stories, workflows, process maps, and system interactions. Develop solution proposals that balance business goals, customer experience, technical feasibility, scalability, and maintainability. Collaborate with Product Managers to refine requirements and define deliverable scope. Partner with Engineering teams to validate solution designs and ensure technical alignment before development begins. Identify edge cases, dependencies, technical risks, and implementation constraints early in the delivery lifecycle. Define and document APIs, integration requirements, data flows, and system interactions where required. Ensure solutions consider security, performance, scalability, reliability, and compliance requirements. Support engineering teams throughout development by clarifying requirements and resolving ambiguities. Facilitate communication between business and technical stakeholders to drive alignment and delivery success. Participate in sprint planning, backlog refinement, solution reviews, and release planning activities. Work closely with QA teams to ensure requirements are testable and acceptance criteria are clearly defined. Review implemented solutions to ensure they meet business expectations and documented requirements. Drive continuous improvements in analysis, documentation, and delivery processes. Requirements What You Bring Educational Qualification Bachelor's degree in Computer Science, Information Technology, Engineering, Mathematics, Business Information Systems, or a related discipline. Master's degree is an added advantage. Professional Certifications Certified Business Analysis Professional (CBAP) is an advantage. PMI Professional in Business Analysis (PMI-PBA) is desirable. Agile, Scrum, or Product-related certifications are an added advantage. System Design, Solution Architecture, or Technology-related certifications are beneficial. Experience Minimum of 5-8 years of experience in Systems Analysis, Business Analysis, Product Delivery, Solution Design, or related technology roles. At least 3 years working within software development environments using Agile methodologies. Experience within fintech, banking, financial services, or other high-growth technology-driven organizations. Hands-on experience documenting functional requirements, system specifications, workflows, and integrations. Experience collaborating directly with Engineering, Product, Architecture, and QA teams throughout the product development lifecycle. Benefits Opportunity to shape the future of fintech in Nigeria by helping deliver products that impact millions of customers. Ownership of solution design and requirement definition for high-impact digital initiatives. Exposure to modern technology platforms, product development practices, and innovative financial services solutions. Opportunity to work closely with Product, Engineering, Design, Data, and Executive Leadership teams. Continuous learning, mentorship, and professional development opportunities. Competitive compensation and the opportunity to solve challenging business and technology problems. A fast-paced, collaborative, and inclusive work environment where innovation is encouraged and growth is a priority. Competitive compensation.

Location: Bangkok, Thailand Creative Social Media Specialist CXM Thailand Scope of Work The Creative Social Media Specialist is responsible for transforming information from Global and internal teams into localized, ready-to-publish Thai social media content. The role also coordinates closely with Graphic Design, Video, and Production teams to ensure that all content is accurate, brand-aligned, and successfully delivered across CXM Thailand’s social media channels. Key Responsibilities 1. Social Media Management Manage content publishing across Facebook, TikTok, YouTube, and other assigned social media channels. Develop weekly and monthly content calendars for CXM Thailand’s social media channels. Prepare captions, artwork, videos, links, and all relevant information prior to publishing. Schedule and publish content according to the approved content plan. Review published content for accuracy and make necessary updates or corrections when required. 2. Creative Content Develop content topics and creative ideas for CXM. Write captions, headlines, hooks, calls-to-action (CTAs), and copy for artwork. Develop concepts, storylines, and references for video content. Monitor social media trends and adapt relevant trends for the brand while maintaining CXM’s professional brand image. 3. Content Categories Content may include, but is not limited to: Market Updates / Market News Trading Education / Beginner Content Promotions & Campaigns CXM Products & Services Partner / IB Content Seminars / Webinars / Events Lifestyle / Engagement Content Short-form Video Content 4. English–Thai Translation & Localization Translate documents and marketing materials from English into Thai. Translate promotions, campaigns, announcements, emails, customer notices, and social media content. Localize content from Global / Regional CXM teams to ensure relevance and suitability for Thai audiences. Adapt headlines, captions, CTAs, and key messages into natural, clear, and engaging Thai. Verify numbers, dates, terms, conditions, and other important details against the original source material. 5. Graphic & Video Coordination Prepare creative briefs for Graphic Designers, Video Editors, and Cameramen / Videographers. Source references and define the appropriate mood and tone for creative materials. Review artwork and video content before publication. Coordinate revisions with relevant teams until the content is ready for use. Perform basic graphic design or basic video editing when necessary. 6. Content Production Support Prepare scripts, talking points, shot lists, and content briefs. Coordinate with Coaches, Speakers, Sales teams, Partners, and Production teams. Support the production of Weekly Market Updates, Educational Clips, Promotional Videos, Partner Interviews, and Office Content. 7. Live & Webinar Support Prepare artwork, captions, and promotional content for Facebook Live sessions and Zoom Webinars. Prepare topics and relevant information for speakers. Coordinate preparations prior to Live sessions and Webinars. Develop pre-event and post-event content. Repurpose Live / Webinar content into short-form video clips and other social media content. 8. Promotion & Campaign Communication Simplify promotional information into clear and easy-to-understand communication for Thai customers. Prepare communication briefs for campaigns. Verify campaign periods, eligibility requirements, rewards, CTAs, and Terms & Conditions. Coordinate with the Marketing Lead, Sales team, and other relevant teams prior to publication. 9. Social Media Monitoring & Reporting Monitor Reach, Engagement, Video Views, and overall content performance. Prepare weekly and monthly content performance reports. Analyze which content formats and topics should be continued, optimized, or improved. Prepare a Weekly Social Performance Summary for the Marketing team. 10. Competitor & Trend Research Monitor competitors within the Forex / CFD / Trading industry. Analyze competitors’ content, promotions, campaigns, and creative approaches. Identify relevant trends and propose new content ideas for CXM Thailand. Prepare a Competitor / Trend Update at least once per week. 11. Brand & Content Accuracy Ensure that all content complies with CXM Brand Guidelines. Verify market information, promotional details, figures, and other key information before publication. Include appropriate Risk Warnings / Disclaimers where required. Avoid statements or claims that imply guaranteed profits or guaranteed returns. Do not publish promotions that have not yet been officially confirmed or approved. Maintain a clear distinction between educational content and investment advice. Requirements 3-4 Years of relevant experience Should be Thai Native

Location: Dhahran, Saudi Arabia Eram Talent is hiring for their reputed client in Dhahran, Saudi Arabia, a Business Systems & Reporting Analyst. The Business Systems & Reporting Analyst will be responsible for processing, analyzing, and interpreting large-scale data records to support data-driven decision-making processes. Sitting at the intersection of Management Information Systems (MIS) and business operations—preferably within the Learning & Development (L&D) domain—the successful candidate will synthesize complex information into actionable insights, executive presentations, and structured reports. Responsibilities Data Processing & Analysis: Extract, clean, compile, and analyze large datasets utilizing MS Excel, PDF Professional, and corporate reporting tools. Insights & Decision Support: Interpret complex data records, identify operational trends, draw meaningful conclusions, and present data-backed recommendations to management. Reporting & Documentation: Design, build, and maintain scheduled and ad-hoc reporting dashboards and presentations using MS PowerPoint and MS Excel. Domain Alignment: Partner closely with business units (specifically Learning & Development / HR) to evaluate program performance, training metrics, and operational deliverables. Process Improvement: Evaluate existing reporting workflows and systems to identify gaps, streamline data collection, and enhance reporting accuracy. Cross-Functional Teamwork: Collaborate effectively with internal teams and stakeholders to communicate analytical findings clearly and support ongoing business projects. Requirements Education: Bachelor’s Degree in Management Information Systems (MIS) or a closely related field from a reputable university Work Experience: Minimum 3+ years of hands-on experience in data analysis, data processing, and business reporting. Prior work experience within the Learning & Development (L&D) or HR domain is strongly preferred. Technical Skills: Advanced proficiency in MS Excel (data manipulation, formulas, pivot tables, modeling) and MS PowerPoint . Demonstrated experience with PDF Professional tools for document processing and reporting. Core Competencies: Strong analytical thinking with a proven track record of converting raw data into meaningful executive insights. Excellent verbal and written English communication skills . Strong interpersonal, team collaboration, and presentation abilities. Certifications (Preferred): PMP (Project Management Professional) certification is preferred. HR / L&D related professional credentials (e.g., CIPD, SHRM, CHRMP) are an added advantage.

Location: Bucharest, Romania AMC Studio is a world-leading 3D art and game development studio based in Bucharest, Romania, and part of the Keywords Studios international group. Founded in 1996 and with nearly 30 years of activity, AMC has provided 3D art services for major Triple-A titles such as The Witcher 3: Wild Hunt, Call of Duty, Dead Space, World of Tanks, and the Mafia franchise. At the core of the studio is a passionate team of artists whose adaptability across art styles - from stylized to photorealistic - brings game worlds to life. Responsibilities A role collaborating closely with the Game Director and Game Design team on design decisions for a large AAA first-person shooter Own, drive and communicate the vision for major design initiatives, new features, major design overhauls and hold brainstorming/playtest sessions Work closely and unify all other disciplines: engineers, artists and producers to design, tune and implement various game design directions Lead complex, challenging, impactful game aspects with minimal oversight Analyze internal and external metrics feedback and adjust design or balance the game if necessary Contribute to prototyping, game balancing and gameplay tuning Requirements Must have experience in Game Design for first/ third person shooter games Full cycle and multi-discipline development experience with at least 1 title shipped as a game designer Knowledge of 3D level/game design tools and editors, primarily Unreal 5 A fine attention to quality and detail, both creatively and technically Strong creative skills Excellent organization and communication skills Familiar with project management methodologies and software Passionate gamer, with a strong passion for games in general Proficiency in English (verbal, written and technical) Benefits Competitive remuneration Projects aligned with your expertise and interests Collaboration with industry leaders on AAA titles Professional growth opportunities Flexible work arrangements An environment dedicated to diversity and inclusion

Location: Warsaw, Poland; Kraków, Poland [EN] Sperasoft is a leading game co-development company. We work closely with our partners to deliver high-quality titles for world-class publishers. Sperasoft is a part of Keywords studios – international technical and creative services provider to the global video games industry and beyond. Game Development is our core competency.  We collaborate closely with our partners, assisting them throughout the whole process of developing high quality AAA titles. [PL] Sperasoft to wiodąca firma specjalizująca się we współtworzeniu gier (co-development). Ściśle współpracujemy z naszymi partnerami, aby dostarczać wysokiej jakości tytuły dla światowej klasy wydawców. Sperasoft jest częścią Keywords Studios – międzynarodowego dostawcy usług technicznych i kreatywnych dla globalnego przemysłu gier wideo i nie tylko. Tworzenie gier to nasza główna kompetencja. Blisko współpracujemy z naszymi partnerami, wspierając ich na każdym etapie procesu powstawania wysokiej jakości tytułów AAA. Responsibilities [EN] A role collaborating closely with the Game Director and Game Design team on design decisions for a large AAA first-person shooter Own, drive and communicate the vision for major design initiatives, new features, major design overhauls and hold brainstorming/playtest sessions Work closely and unify all other disciplines: engineers, artists and producers to design, tune and implement various game design directions Lead complex, challenging, impactful game aspects with minimal oversight Analyze internal and external metrics feedback and adjust design or balance the game if necessary Contribute to prototyping, game balancing and gameplay tuning [PL] Rola polegająca na ścisłej współpracy z Game Directorem oraz zespołem Game Designu przy podejmowaniu decyzji projektowych dla wielkoformatowej gry AAA z gatunku FPS (strzelanki pierwszoosobowej). Kształtowanie, rozwijanie i komunikowanie wizji głównych inicjatyw projektowych, nowych funkcji oraz gruntownych przebudów systemów gry, a także prowadzenie sesji burzy mózgów i playtestów. Ścisła współpraca i integrowanie działań innych dziedzin (programistów, grafików oraz producentów) w celu projektowania, dopracowywania i wdrażania poszczególnych założeń game designu. Samodzielne prowadzenie złożonych, wymagających i kluczowych obszarów gry z minimalnym nadzorem. Analiza informacji zwrotnej oraz wskaźników (metryk) wewnętrznych i zewnętrznych, a także dostosowywanie projektu lub balansowanie gry w razie potrzeby. Aktywny udział w prototypowaniu, balansowaniu gry oraz dopracowywaniu rozgrywki ( gameplay tuning ). Requirements [ENG} Must have experience in Game Design for first/ third person shooter games Full cycle and multi-discipline development experience with at least 1 title shipped as a game designer Knowledge of 3D level/game design tools and editors, primarily Unreal 5 A fine attention to quality and detail, both creatively and technically Strong creative skills Excellent organization and communication skills Familiar with project management methodologies and software Passionate gamer, with a strong passion for games in general Proficiency in English (verbal, written and technical) [PL] Doświadczenie w Game Designie przy grach z gatunku FPS lub TPS (strzelankach pierwszo- lub trzecioosobowych). Doświadczenie w pełnym cyklu produkcji gry ( full-cycle ) oraz pracy w multidyscyplinarnym zespole, z co najmniej jednym wydanym tytułem ( shipped title ) na stanowisku Game Designera. Znajomość narzędzi do projektowania poziomów/gier w 3D oraz edytorów, ze szczególnym uwzględnieniem Unreal Engine 5. Duża dbałość o jakość i detale, zarówno w wymiarze kreatywnym, jak i technicznym. Wysokie umiejętności kreatywne. Doskonałe umiejętności organizacyjne i komunikacyjne. Znajomość metodologii oraz oprogramowania do zarządzania projektami. Zamiłowanie do gier oraz pasja do branży gamingowej ogółem. Biegła znajomość języka angielskiego (w mowie, pismie oraz słownictwie technicznym). Benefits [EN] Working with an international team of world-class professionals on exciting and challenging projects Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events Medical Care package Sensibly flexible working hours Breakfasts, snacks and fruits available during the day, tea and coffee machines Friendly team Additional benefits – Care Bonus to cover health, educational and safety needs, MyCafeteria, corporate parties and team buildings and many more others [PL] Praca w międzynarodowym zespole światowej klasy profesjonalistów przy ekscytujących i pełnych wyzwań projektach Możliwości nauki i rozwoju: mentoring, wykłady, udział w konferencjach i wydarzeniach branżowych Pakiet opieki medycznej Elastyczne godziny pracy (w ramach potrzeb zespołu) Śniadania, przekąski i owoce dostępne w ciągu dnia, a także ekspresy do kawy i wybór herbat Przyjazny zespół Benefity dodatkowe – Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), platforma MyCafeteria, imprezy firmowe oraz wyjazdy integracyjne, a także wiele więcej

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We are seeking an exceptional Director of Product Marketing to lead go-to-market strategy and execution across Garner's product portfolio and priority customer segments. Reporting to the VP of Product Marketing, you will own the strategy, messaging, and launch execution for a book of product lines while helping set the operating model and standards for the broader product marketing function. You will drive the narrative around Garner's differentiated approach to healthcare economics - translating complex data and clinical insights into compelling value propositions that resonate with benefits leaders and health systems. You will serve as a senior strategic partner to Sales, Product, and executive leadership, mentor other product marketers, and have direct, measurable impact on revenue generation and market positioning. Where you will work: This role will be based in our New York City office. You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: Own end-to-end go-to-market strategy across a portfolio of product lines -  including market segmentation, value prop development, competitive positioning, and messaging architecture. You’ll translate complex healthcare economics and data insights into narratives that drive customer acquisition and expansion Lead major product launches and feature releases, owning a repeatable launch process and working cross-functionally with Product, Sales, and Customer Success to ensure market readiness, sales enablement, and customer adoption Set the standard for data-driven marketing plans with clear KPIs (pipeline generation, win rates, deal velocity, positioning lift) and run regular business reviews to measure impact and drive iteration Partner with RevOps and Sales leadership to analyze revenue processes, develop segment-specific go-to-market approaches and competitive playbooks, and equip external-facing teams with tools that directly improve close rates and deal velocity Mentor and develop product marketers, raising the bar on craft, and help shape the structure, priorities, and operating rhythm of a growing product marketing team Build and maintain a deep understanding of the healthcare benefits and provider landscape - including buyer personas, economic drivers, regulatory landscape, and key decision-making criteria Collaborate with Product leadership to inform product strategy, roadmap prioritization, and feature differentiation based on market insights, customer needs, and competitive gaps Own thought leadership and content strategy, working with internal and external resources to establish Garner as the authoritative voice on healthcare economics and benefits optimization The ideal candidate has: 8+ years in B2B product marketing, including 3+ years leading product marketing strategy at scale A track record of launching products and leading strategic repositioning initiatives at companies with high-caliber customers (Fortune 500, sophisticated tech buyers, etc.) Exceptional analytical skills — you are comfortable building and interpreting financial models, conducting cohort analysis, and using data to drive marketing decisions and validate assumptions Deep comfort with ambiguity and a bias toward action; you thrive in fast-growing environments where you must move quickly while maintaining intellectual rigor Excellent communication skills with the ability to translate complex technical and business concepts into clear, compelling narratives for diverse audiences (executives, clinicians, benefit managers) A demonstrated ability to lead and partner across functions — you influence without authority, synthesize diverse perspectives, and build credibility with Sales, Product, and Executive teams Intellectual curiosity and genuine interest in healthcare economics, benefits design, and/or data-driven decision making; you ask the right questions and never accept surface-level explanations A desire to be part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback. This is a unique opportunity to join a fast-growing company in a transformative leadership role, helping shape the future of healthcare. Compensation Transparency: The target salary range for this position is $250,000 - $280,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: Remote What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We are seeking an exceptional Senior Client Success Manager to join our Client Success team. This role will report to the Director of Client Success (mid-market). The Senior Client Success Manager plays a critical role in driving engagement, satisfaction, and retention across a high-volume mid-market book of business (100–999 lives). As the primary owner of day-to-day client and broker relationships, this role ensures clients realize ongoing value from Garner while proactively identifying risks and opportunities across the portfolio. By combining strong relationship management with disciplined execution and cross-functional partnership, this role directly impacts client success and long-term retention. Where you will work: Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ. What you will do: Own and manage mid-market client and broker relationships across a high-volume book of business (50–60 accounts), ensuring a consistently high-quality client experience. Deliver an exceptional client experience by executing key workflows, monitoring account health, and proactively addressing risks. Track and analyze client success KPIs, translating insights into action plans that drive engagement and retention. Develop and execute engagement plans aligned to client goals, ensuring timely delivery of all initiatives and commitments. Manage multiple concurrent client projects with strong attention to detail, maintaining clear timelines, priorities, and deliverables. Collaborate cross-functionally with Strategic Account Management, Sales, and Concierge (Member Services) to meet client needs, triage issues, and achieve engagement goals. Lead client meetings and communications with key stakeholders and broker partners, providing education, insights, and actionable recommendations. Represent the company in virtual and in-person client-facing sessions (up to 20% travel). Develop and deliver high-quality client reports, presentations, and educational sessions. The ideal candidate has: 4+ years of experience managing a large, high-performing B2B book of business, with a proven track record of driving engagement, client satisfaction, and NRR; preferably in the healthcare and benefits industry. Demonstrated client management expertise, including ownership of executive relationships and day-to-day account management, as well as navigating complex client and broker stakeholder environments. Exceptional project management and organizational skills, with the ability to manage competing priorities and execute with precision and strong attention to detail. Data-driven mindset, leveraging KPIs and client insights to proactively identify risks, optimize engagement, and drive measurable ROI. Strong executive presence and communication skills (both written and presentation), with a proactive, solutions-oriented approach and a passion for delivering an outstanding client experience in a fast-paced environment. A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback. This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Compensation Transparency: The target salary range for this position (inclusive of Base + Commission) is $125,000 to $150,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Cloud Inference team scales and optimizes Claude to serve the massive audiences of developers and enterprise companies across AWS, GCP, Azure, and future cloud service providers (CSPs). We own the end-to-end product of Claude on each cloud platform, from API integration and intelligent request routing to inference execution, capacity management, and day-to-day operations. Our engineers are extremely high leverage: we simultaneously drive multiple major revenue streams while optimizing one of Anthropic's most precious resources: compute. As we expand to more cloud platforms, the complexity of managing inference efficiently across providers with different hardware, networking stacks, and operational models grows significantly. We need product-minded backend engineers who can navigate these platform differences, design the services and abstractions that work across providers, and make architectural decisions that keep us reliable and cost-effective at massive scale. Your work will increase the scale at which our services operate, accelerate our ability to reliably launch new frontier models and innovative features to customers across all platforms, and ensure our LLMs meet rigorous safety, performance, and security standards. Key responsibilities Design, build, and own backend services and infrastructure that serve Claude across multiple CSPs, accounting for differences in compute hardware, networking, APIs, and operational models Work cross-functionally with internal inference, product API, systems, and security teams, among others, and with CSP partners to stand up the full serving stack on new cloud platforms, resolve operational issues, and influence provider roadmaps Build and evolve CI/CD automation systems, including validation and deployment pipelines, that reliably ship new model versions to millions of users across cloud platforms without regressions Design interfaces and tooling abstractions across CSPs that enable cost-effective inference management, scale across providers, and reduce per-platform complexity Contribute to capacity planning, autoscaling, and workload routing strategies that match supply with demand and direct requests to the most cost-effective accelerator and region Analyze observability data across providers to identify performance bottlenecks, cost anomalies, and regressions, and drive remediation based on real-world production workloads Minimum qualifications Have significant software engineering experience, with a strong background in high-performance, large-scale distributed systems serving millions of users Have experience building or operating services on at least one major cloud platform (AWS, GCP, or Azure), with exposure to Kubernetes, Infrastructure as Code, or container orchestration Are curious about LLM serving; prior inference or ML experience is not required Thrive in cross-functional collaboration with both internal teams and external partners Have experience working with external partners to align goals and deliver impact Are a fast learner who can quickly ramp up on new technologies, hardware platforms, and provider ecosystems Are highly autonomous and take ownership of problems end-to-end, including work that falls outside your job description Preferred qualifications Direct experience working with CSPs to scale infrastructure or products across multiple platforms, navigating differences in networking, security, privacy, billing, and managed service offerings Hands-on experience with capacity management, cost optimization, or resource planning at scale across heterogeneous environments Solid understanding of multi-region deployments, geographic routing, and global traffic management Proficiency in Python or Rust The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Cloud Inference team scales and optimizes Claude to serve the massive audiences of developers and enterprise companies across AWS, GCP, Azure, and future cloud service providers (CSPs). We own the end-to-end product of Claude on each cloud platform, from API integration and intelligent request routing to inference execution, capacity management, and day-to-day operations. Within Cloud Inference, the model & inference launch team owns the validation pipeline for our inference server and load balancer on these platforms. We're responsible for every inference change — model launches, performance improvements, safeguard integrations — landing on cloud platforms with correctness, performance, and reliability intact. This is high-leverage infrastructure work: validation has to be fast and cheap enough to run on the same accelerators that serve customers, trustworthy enough to replace manual checks, and consistent enough that a change working on Anthropic first-party means it works everywhere. This directly determines how fast frontier models and features ship to every cloud platform, and how quickly performance wins reach production — reclaiming capacity at a time when compute is our scarcest resource. Key responsibilities Be on the critical path for frontier model launches, bringing up inference for new model architectures and shipping them to cloud platforms in lockstep with our first-party platform Work with the core inference team to bring new inference features (e.g. structured sampling, prompt caching, and more) to cloud platforms, owning the platform-specific integration that gets them to production Identify and dive deep on the gaps that make inference behave differently across first-party and CSPs — config drift, observability, deployment patterns, hard cross-platform bugs — and fix them at the source rather than building platform-specific workarounds Design, build, and own the CI/CD infrastructure for the inference server and load balancer across cloud platforms, with shadow traffic, performance baselines (throughput and latency), and correctness checks that catch regressions before production Drive down merge-to-production cycle time by making validation faster, more parallel, and cost-effective enough to run on the same constrained accelerator pool that serves customers, without trading away reliability Analyze observability data across providers to identify performance bottlenecks, cost anomalies, and regressions, and drive remediation based on real-world production workloads Minimum qualifications Have a strong interest in LLM serving; prior inference or ML experience is not required Have significant software engineering experience, with a strong background in high-performance, large-scale distributed systems serving millions of users Have a track record of building automation or test infrastructure that measurably improved release velocity or reliability Have experience building or operating services on at least one major cloud platform (AWS, GCP, or Azure), with exposure to Kubernetes, Infrastructure as Code, or container orchestration Thrive in cross-functional collaboration with both internal teams and external partners Are a fast learner who can quickly ramp up on new technologies, hardware platforms, and provider ecosystems Are highly autonomous and take ownership of problems end-to-end, including work that falls outside your job description Preferred qualifications LLM inference optimization, batching, and caching strategies Capacity-constrained scheduling or shared-resource test infrastructure Solid understanding of multi-region deployments, request routing, load balancing, global traffic management Working with CSP partner teams to scale infrastructure across multiple platforms, navigating differences in networking, security, privacy, and managed service Proficiency in Python or Rust The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: New York City, NY; San Francisco, CA; Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Our Inference team is responsible for building and scaling the critical systems that serve Claude to millions of users worldwide. We bring Claude to life by serving our models via the industry’s largest compute-agnostic inference deployments. We are responsible for the entire stack from intelligent request routing to fleet-wide orchestration across diverse AI accelerators. The team has a dual mandate: maximizing compute efficiency to reliably serve our explosive customer growth, while enabling breakthrough research by giving our scientists the high-performance inference infrastructure they need to develop next-generation models. We tackle complex, distributed systems challenges across multiple accelerator families and emerging AI hardware running in multiple cloud platforms. Inference systems are highly performance sensitive distributed systems. Inference serves hundreds of thousands of customers every day, and the size & span of the inference fleet requires sophisticated routing, scaling, and networking systems. Key responsibilities Design, build, and maintain the distributed systems that serve Claude to millions of users worldwide Develop resilient, flexible systems that adapt in real time to real world events Develop intelligent request routing, load balancing, and traffic management systems across thousands of accelerators and multiple cloud providers Maximize compute efficiency and optimize cost across the fleet by autoscaling and orchestrating production, research, and experimental workloads across multiple cloud providers Build and operate production-grade deployment pipelines for releasing new models to users Provide high-performance inference infrastructure that enables researchers to develop next-generation models Integrate new AI accelerator platforms and support inference for new model architectures Minimum qualifications Significant software engineering experience, particularly with distributed systems Results-oriented, with a bias towards flexibility and impact Willingness to pick up slack, even if it goes outside your job description Desire to learn more about machine learning systems and infrastructure Thrive in environments where technical excellence directly drives both business results and research breakthroughs Care about the societal impacts of your work Preferred qualifications Experience with high-performance, large-scale distributed systems Experience implementing and deploying machine learning systems at scale Experience with load balancing, request routing, or traffic management systems Familiarity with LLM inference optimization, batching, and caching strategies Experience with Kubernetes and cloud infrastructure (AWS, GCP, Azure) Proficiency in Python or Rust Representative projects Designing intelligent routing algorithms that optimize request distribution across many accelerators in different environments Autoscaling our compute fleet to dynamically match supply with demand across production, research, and experimental workloads Building production-grade deployment pipelines for releasing new models to millions of users reliably Contributing to new inference features Supporting inference for new model architectures Analyzing observability data to tune performance based on real-world production workloads Managing multi-region deployments and geographic routing for global customers The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Boston, Massachusetts, United States We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. At Hasbro, our mission is to entertain and connect generations of fans through the wonder of storytelling and exhilaration of play. We’re looking for adventurous and curious people who want to explore, experiment, and innovate to come up with the best ideas. Our culture has inspired our diverse team of highly skilled, highly creative, and highly committed individuals for 100 years and we believe the best is yet to come. Are you ready to take ownership, problem solve and keep our payroll operations running with precision? We have an opportunity for a Senior Payroll Specialist to join our team! Reporting to the Director, Global Payroll, t he Sr Payroll Specialist is responsible for executing accurate and compliant payrolls across multiple jurisdictions. The role requires strong analytical skills, technical understanding of payroll systems (ADP, SAP), and a focus on continuous improvement. This position ensures payroll accuracy, compliance with regulations, and seamless employee experience, supporting Hasbro’s global payroll transformation objectives. The role acts as a bridge between operations and management, collaborating closely with payroll team members and driving continuous process improvement. This role will co-manage 5 pay groups (2 biweekly hourly, 2 biweekly salary, and 1 monthly) in ADP Vantage, & eTime, while supporting the implementation of ADP GlobalView and Workforce Manager. This is a critical, high-visibility role, and we are seeking the best candidate to bring their expertise of payroll, tax, compliance, and innovative, tech-driven payroll processes. Effective from the date that Hasbro opens its new Boston location, this position will be onsite Tuesday – Thursday at Hasbro’s new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday –Thursday at Hasbro’s HQ in Pawtucket, RI or at Hasbro’s temporary location in Boston, MA. A day in the life: Manage multi-state processing and reporting, including state tax registrations, withholding accounts, and unemployment accounts. Maintain payroll system accuracy, including earnings codes, deductions, tax configurations, and pay rules. Process and validate payroll results, balancing gross-to-net calculations, reconciliations, and audit trails. Review and analyze employee master data, time and attendance, and variable pay inputs for correctness. Reconcile payroll results, support general ledger accuracy, and identify discrepancies. Support payroll close, tax filings, and year-end reporting. Manage payroll inquiries through effective communication and resolution. Collaborate cross-functionally with HRIS, HR Operations, and Finance to maintain data accuracy. Serve as an SME for system functionality, upgrades, and cross-functional process enhancements. Develop, maintain, and implement policies and standard operating procedures to ensure compliance with internal controls Lead payroll audits and internal control testing, ensuring compliance with SOX requirements. What you'll bring: Bachelor's degree in Finance, Accounting, Human Resources, Business Administration, or a related field. CPP designation with PayrollOrg highly preferred 7+ years of hands-on payroll processing experience Strong experience with multi-state payroll and complex tax scenarios Proficiency with ADP or SAP payroll systems highly preferred. Experience with supporting payroll system conversion or HCM implementation Experience supporting SOX, financial and compliance audits, and 401(k) plans Strong preference for experience at a publicly traded company. Proficient with Microsoft Office suite (i.e., Word, PowerPoint, Excel, Outlook, SharePoint, etc.); strong Excel skills required with ability to produce clear, auditable data Ability to manage and prioritize multiple tasks in a fast-paced environment. Established success in assessing, redesigning, and automating manual processes using RPA, bots, and other process-improvement technologies to achieve greater The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $75,100 — $112,700 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: Health & Wellness Time Off to Recharge Financial Well-being Life & Family Support Volunteer and Community Initiatives Learning & Development Exclusive Perks Please review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.

Location: Toronto, Canada Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client A leading North American financial services provider operating across personal, commercial, wealth management, and capital markets sectors. Following recent strategic acquisitions, the top-tier bank has significantly expanded its international footprint. Now executing an "AI-first" strategy, the organization has launched a dedicated institute for applied AI and quantum computing to drive productivity and deliver hyper-personalized digital experiences for millions of global customers. What You’ll Do Serve as a subject matter expert in Metals trading, including precious and base metals. Focus on physically settled metals transactions and related front-office workflows. Gather, analyze, and document business requirements from traders and key stakeholders. Clearly articulate scope, assumptions, and dependencies for requirements. Analyze and understand the impact of upstream and downstream systems on business processes. Collaborate with technology teams to identify and drive system enhancements supporting Metals trading activities. Work closely with developers to ensure requirements are clearly understood and implemented correctly. Support solution deployment and ensure successful adoption by business users. Conduct data analysis to provide insights that support trading strategies and risk management. Apply strong analytical and problem-solving skills to optimize processes and outcomes. Partner closely with traders and stakeholders to ensure seamless operations and regulatory compliance. Manage change requests and support structured change management processes. Participate in testing activities, including test planning and execution. Collaborate closely with business users during UAT to ensure solutions are thoroughly tested and meet business requirements. Support quality assurance efforts to ensure high-quality, production-ready deliverables. What You Bring Proven experience in Metals trading, ideally with a focus on physically settled metals. Strong understanding of banking and capital markets products and services related to commodities. Demonstrated ability to gather, document, and manage business requirements. Experience in change management and managing change requests. Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Ability to collaborate effectively with developers, traders, and stakeholders. Experience with Openlink Endur is a strong asset. Experience in testing and quality assurance is a plus. Detail-oriented mindset with a focus on high-quality deliverables. Self-starter who thrives in a collaborative, team-based environment. Nice to have Experience working in front-office trading environments. Exposure to complex trading system integrations and data flows. Prior experience supporting UAT in capital markets platforms. English level Upper-Intermediate Location: Toronto (hybrid) Legal & Hiring Information Compensation Transparency: The expected compensation range for this role is $80-110/hr CAD, with eligibility for commission, bonus, or other incentive compensation where applicable. Actual compensation will be determined based on experience, skills, qualifications, geographic location within Canada, and business needs. Position Status: This posting is for a newly created position Location Eligibility: This role is open to candidates residing in Canadian provinces, excluding Quebec. Experience Requirements: We welcome applicants with relevant experience regardless of where it was obtained. Canadian work experience is not required. Use of Artificial Intelligence in Hiring: We may use automated tools or artificial intelligence systems to support the screening, assessment, or selection of applicants as part of our hiring process. Benefits Summary: Canadian employees are eligible to participate in Exadel’s benefits programs, which may include extended health, dental and vision coverage; life and disability insurance; retirement savings programs; paid time off; paid holidays; and other wellness or voluntary benefit programs, subject to plan terms and eligibility requirements. Equal Employment Opportunity: Exadel is an equal opportunity employer and does not discriminate on the basis of race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, family status, or any other protected characteristic under applicable provincial human rights legislation. Accessibility and Accommodation: We are committed to providing accommodations throughout the recruitment process in accordance with applicable accessibility and human rights legislation. If you require accommodation at any stage of the hiring process, please contact us. The offer is not binding until a signed contract is in place Our AI-Enabled Screening Process As an AI-first company, Exadel uses an AI recruiter to conduct a brief initial screening for this highly specialized position. This conversation helps us understand each applicant’s relevant experience and alignment with the role’s core requirements. The AI recruiter supports the process but does not make the final hiring decision. Candidates who successfully complete the initial screening will be connected directly with a member of our Talent team for the next step. If you require an accommodation or an alternative screening format, please let us know. Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Andorra la Vella, Andorra; Buenos Aires, Argentina; Brasilia, Brazil; Rio de Janeiro, Brazil; Barcelona, Spain; Madrid, Spain; Milano, Italy; Rome, Italy; Abu Dhabi, United Arab Emirates; London, United Kingdom; Lugano, Switzerland; Warsaw, Poland; Amsterdam, Netherlands; Lisbon, Portugal; Dublin, Ireland; Bucharest, Romania; Bangalore, India; Kuala Lumpur, Malaysia Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job As a member of our AI model team, you will drive innovation in model serving and inference architectures for advanced AI systems. Your work will focus on optimizing model deployment and inference strategies to deliver highly responsive, efficient, and scalable performance across real-world applications. You will work on a wide spectrum of systems, ranging from resource-efficient models designed for limited hardware environments to complex, multi-modal architectures that integrate data such as text, images, and audio. We expect you to have deep expertise in designing and optimizing model serving pipelines and inference frameworks as well as a strong background in advanced model architectures. You will adopt a hands-on, research-driven approach to develop, test, and implement novel serving strategies and inference algorithms. Your responsibilities include engineering robust inference pipelines, establishing comprehensive performance metrics, and identifying and resolving bottlenecks in production environments. The ultimate goal is to enable high-throughput, low-latency, low-memory footprint, and scalable AI performance that delivers tangible value in dynamic, real-world scenarios. Responsibilities Design and deploy state-of-the-art model serving architectures that deliver high throughput and low latency while optimizing memory usage. Ensure these pipelines run efficiently across diverse environments, including resource-constrained devices and edge platforms. Establish clear performance targets such as reduced latency, improved token response, and minimized memory footprint. Build, run, and monitor controlled inference tests in both simulated and live production environments. Track key performance indicators such as response latency, throughput, memory consumption, and error rates, with special attention to metrics specific to resource-constrained devices. Document iterative results and compare outcomes against established benchmarks to validate performance across platforms. Identify and prepare high-quality test datasets and simulation scenarios tailored to real-world deployment challenges, specifically those encountered on low-resource devices. Set measurable criteria to ensure that these resources effectively evaluate model performance, latency, and memory utilization under various operational conditions. Analyze computational efficiency and diagnose bottlenecks in the serving pipeline by monitoring both processing and memory metrics. Address issues such as suboptimal batch processing, network delays, and high memory usage to optimize the serving infrastructure for scalability and reliability on resource-constrained systems. Work closely with cross-functional teams to integrate optimized serving and inference frameworks into production pipelines designed for edge and on-device applications. Define clear success metrics such as improved real-world performance, low error rates, robust scalability, optimal memory usage and ensure continuous monitoring and iterative refinements for sustained improvements. A degree in Computer Science  or related field. Ideally PhD in NLP, Machine Learning, or a related field, complemented by a solid track record in AI R&D (with good publications in A* conferences). Must have knowledge of Metal Shading Language (MSL). You should be comfortable writing custom compute shaders from scratch. Proven experience in low-level kernel optimizations and inference optimization on mobile devices is essential. Your contributions should have led to measurable improvements in inference latency, throughput, and memory footprint for domain-specific applications, particularly on resource-constrained devices and edge platforms. A deep understanding of modern model serving architectures and inference optimization techniques is required. This includes state-of-the-art methods for achieving low-latency, high-throughput performance, and efficient memory management in diverse, resource-constrained deployment scenarios. Must have strong expertise in writing GPU kernels for mobile devices (i.e., smartphones) as well as a deep understanding of model serving frameworks and engines. Practical experience in developing and deploying end-to-end inference pipelines, from optimizing models for efficient serving to integrating these solutions on resource-constrained devices is required. Demonstrated ability to apply empirical research to overcome challenges in model serving, such as latency optimization, computational bottlenecks, and memory constraints. You should be proficient in designing robust evaluation frameworks and iterating on optimization strategies to continuously push the boundaries of inference performance and system efficiency. Distributed Inference Systems: Designing and optimizing high-performance inference engines using techniques like Tensor Parallelism, Pipeline Parallelism, and Expert Parallelism to handle massive models on GPU clusters. Deep understanding of the math and structure behind Diffusion Models and Vision Transformers Understanding of Pruning, Quantization, Flash attention, KV Cache, Speculative Decoding (Eagle) etc. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Remote - Colombia Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Account Manager 4 About the job Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers.  As a designated TAM you will be supporting customers during Central hours (9am to 6pm CT) and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis. Responsibilities In this role, you’ll: Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams. Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences. Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs. Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 4+ years of relevant experience Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions. Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS. High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries. Have an inquisitive mind to understand how things work Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures. Excellence in task prioritization and evaluation of situational urgency. Interest in utilizing customer feedback to identify and drive improvements in our products. Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need. Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience. Experience in managing dedicated customer accounts. Desired: Understanding of Telecoms and VOIP including WebRTC and SIP Location This role will be remote, and based in Colombia. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: United States Workplace: Remote About Cantina: Cantina Labs is a social AI company, developing a suite of advanced real-time models that push the boundaries of expression, personality, and realism. We bring characters to life, transforming how people tell stories, connect, and create. We build and power ecosystems. Cantina, our flagship social AI platform, is just the beginning. If you're excited about the potential AI has to shape human creativity and social interactions, join us in building the future! About the Role: Cantina is a place where people create AI characters and the videos those characters star in, and the catalog grows far faster than anyone can browse. Search and recommendations are what turn that catalog into a product: they decide which characters a new user meets in their first minute, which creators get discovered, and what appears in every feed, leaderboard, and discovery surface we ship. We are hiring a Senior Staff Software Engineer to own that area end to end — retrieval, ranking, relevance quality, and the roadmap for all three. This is the first dedicated hire for search and recommendations, so you will inherit a real production system serving live traffic along with a large amount of unclaimed ground, and you will set the technical direction rather than execute someone else’s. What you'll do: - Own the architecture and roadmap for search and recommendations end to end — query understanding, retrieval, ranking, and the surfaces they feed: search, discovery, the home feed, and our trending and creator leaderboards. - Make relevance a measured discipline rather than an opinion: define the quality metrics per surface, build the offline evaluation and golden-set tooling, and run the online experiments that decide whether a ranking change ships. - Design and evolve the ranking stack — engagement signal pipelines, decay and freshness models, and the pattern we use to combine pre-computed index-time signals with live re-ranking at query time. - Own OpenSearch in production: index and mapping design, reindex and cutover safety, query performance, cost, and the operational headroom of the clusters behind every discovery surface. - Build candidate generation and personalization for recommendation surfaces, and partner with data and ML on the feature pipelines and models behind them. - Work directly with Product and Trust & Safety on what “good” means for each surface — quality gates, cold-start behavior for brand-new creators and characters, and what must never be recommended. - Set the engineering standard for the area: instrumentation, flag-gated rollouts, and runbooks that let other teams change ranking behavior without breaking it. - Act as the technical point of contact for discovery across backend teams, and mentor the engineers whose work touches it. What you'll bring: - 10+ years building production software, with substantial depth in search, ranking, recommendations, or ML-driven relevance on a consumer-scale product. - Hands-on expertise with a production search engine — OpenSearch, Elasticsearch, Lucene, Vespa, or similar — covering index and analyzer design, relevance tuning, and operating the cluster, not only querying it. - A rigorous approach to relevance measurement: you have owned offline evaluation, golden sets, and A/B or interleaving frameworks, and you can explain what moved a metric and why. - Fluency across the recommender stack — candidate generation, feature pipelines, embedding retrieval, re-ranking — and a working understanding of the serving constraints that make an offline win fail online. - Strong distributed systems and backend fundamentals, with production experience in Go or a comparable systems language, and comfort in the data layer behind it (SQL warehouses, streaming and batch pipelines). - Demonstrated ownership of an ambiguous area: you have picked up something with no dedicated owner, decided what mattered, and can show the result. - Clear written communication and the judgment to work with Product on real tradeoffs between relevance, freshness, safety, and latency. - Preferred: experience with AI-generated or rapidly growing content catalogs, severe cold-start conditions, or ranking under trust-and-safety constraints. Compensation: The anticipated annual base salary range for this role is between $250,000 - $320,000 (USD). When determining compensation, a number of factors will be considered, including skills, experience, job scope, location, and competitive compensation market data.   Benefits: - Competitive salary and generous company equity - Medical, dental, and vision insurance – 99.99% of premiums covered by Cantina - 42 days of paid time off, including: - 15 PTO days - 10 sick days - 15 company holidays - 2 floating holidays - Generous parental leave & fertility support - 401(k) retirement savings plan - Lifestyle spending account – $500/month to use however you’d like - Complimentary lunch and snacks for in-office employees - One Medical membership, and more!

Location: San Francisco Workplace: Hybrid About WorkOS 🚀 WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations. We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid. As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products. ABOUT THE ROLE WorkOS has a strong bottom-up, developer-focused GTM motion. Our growth team sits at the center of it, running the campaigns, events, and demand programs that put WorkOS in front of technical buyers. As those programs have grown, so has the volume of work that makes them happen, and we're looking for a Growth Marketing Generalist to own it. This is a hands-on execution role. You'll work across campaign management, events, and content, taking programs from brief to live and getting the details right. One week that means running a developer event in San Francisco; the next, pulling together campaign assets. You'll get clear direction and real ownership. This is a great fit if you like variety, move fast, and want to build range across every part of a growth function. You'll work directly with the Growth lead and partner closely with sales, design, and product. You don't need to have marketed to developers before, though it's a plus. What matters is that you come from a technical or B2B software environment where you understood what the product did and who was buying it. RESPONSIBILITIES - Events and Field Marketing: Support with logistics and execution of our developer events, conferences, and dinners, including venue and vendor coordination, invite and registration flows, on-site support, and follow-up. - Project Management: Own timelines for creative assets and copy for growth programs (e.g. newsletter sponsorships), keeping designers and campaigns on schedule so deliverables are ready and submitted on time. - Copy and Content: drafting variations of email copy, social posts, invites, and event materials, keeping it clear and on-brand for a technical audience - Reporting: Track performance across programs and report on what worked, surfacing what we should do more or less of. - Measurement & Tracking: A clean tracking foundation across UTMs and campaigns so we can confidently measure performance. - Cross-functional Partnership: Work with sales on event follow-up and pipeline handoff, and with design and product on assets and messaging. - Continuous Learning: Build real knowledge of WorkOS products, our developer audience, and the AI-native companies we sell to. QUALIFICATIONS - Experience: a marketing role at a B2B software or technology company, ideally one selling to a technical audience. - Executional Strength: A track record of reliably shipping marketing work end to end, on time and with the details correct. - Project Management: Run several programs at once, keep track of the moving pieces, and follow through without needing to be chased. - Writing Ability: Clear writer who can adapt to a brand voice and write for a smart, skeptical, technical reader. - Events Experience: Hands-on experience running or supporting events, from small dinners to conferences. - Tooling: Comfortable in a modern marketing stack, including marketing automation or email tooling, a CMS, and analytics. - Domain Understanding: Enough technical context to understand what a developer tool does and why someone would buy it. - Self-starter: Previous startup experience, particularly in high-growth PLG organizations. - AI-Native: Hands-on experience building with AI-native tools, using LLMs, agents, and automation in your own marketing workflows. - Bonus: Experience marketing developer tools, infrastructure, or API products. Benefits and Perks (US Only) 💖 At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.   - 401k matching - Competitive Equity - Healthcare, dental and vision coverage - FSA, ST/LT Disability, Voluntary Life - Carrot fertility benefits - 20 days paid vacation + 10 holidays + unlimited sick leave - 12 weeks fully paid parental leave - Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active - Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being - Commuter benefits for hybrid employees in SF/NYC - Unlimited token usage! Please inquire directly with our recruiting team for benefits available to those working outside the US.   Equal Opportunity Employer WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's Business Development & Partnerships team aims to advance our company goals by working with partners to augment product experiences, drive user engagement, accelerate user and revenue growth, distribute our products and services, and raise brand awareness. As Figma's product portfolio and user base continue to evolve, the team plays a critical role in connecting our platform to a broader network of builders, developers, and solution partners. We're looking for a thoughtful people leader and product partnerships operator to help scale the impact of our growing team. Reporting to the Director of Product Partnerships, you will initially lead a small, growing team of Partner Managers responsible for product-area portfolios and scaled programs. You will translate Product Partnerships priorities into clear portfolio plans, coach the team to deliver excellent partner outcomes, and build the operating rhythms, standards, and cross-functional alignment that allow the organization to scale. This role is ideal for someone who combines strong people leadership with product judgment, operational rigor, and a track record of bringing complex technology partnerships to life. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead, coach, and develop an initial team of 3-5 Partner Managers who own product-area portfolios and scaled partnership programs; set clear expectations, provide actionable feedback, and support strong performance and career growth Partner with the Director of Product Partnerships to translate organization-wide strategy and priorities into focused portfolio plans, resource allocation decisions, and measurable goals for the team Create leverage across the organization by ensuring Partner Managers can independently drive day-to-day partner strategy, execution, communications, and decision-making, while maintaining a high and consistent quality bar and communication about their work Oversee the health and impact of the team's partner portfolio, helping partner managers prioritize the highest-value opportunities and guide strategy, unblock complex workstreams, and navigate risks, tradeoffs, and escalations Build strong relationships with leaders across Product, Engineering, Design, Marketing, Sales, Research, Operations, Finance, and Legal to align partnership priorities with company and product goals Define and track portfolio-level success metrics, review progress with the team, and deliver concise business updates to Partnerships leadership and cross-functional stakeholders Serve as the primary point of escalation and step into the highest-leverage partner moments when leadership, negotiation support, escalation management, or cross-functional alignment is needed, while preserving clear ownership for the Partner Manager Help evolve the Product Partnerships organization as it grows by improving processes, clarifying roles and decision rights, and supporting hiring and onboarding for new team members We’d love to hear from you if you have: 12+ years of experience in partnerships with predominant focus in product partnerships or ecosystem partnerships, and 3+ years of direct people management experience, with a track record of hiring, coaching, and developing high-performing teams The ability to define strategy, plan, prioritize, build cross-functional alignment, execute efficiently on long-term, cross-functional projects, and iterate alongside product, GTM, and executive teams Excellent communication and negotiation skills, including the ability to structure frameworks, initiate an action plan, and lead complex, first-of-their-kind, technical partnerships and negotiations Technical depth; experience contributing to and influencing product strategy, roadmap, and execution as well as analyzing data to build and share insightful business recommendations A demonstrated ability to execute on short term business needs in tandem with driving strategic decisions that align with the broader company and partnerships roadmap While it’s not required, it’s an added plus if you also have: Proven ability to create and implement product partnership strategies in enterprise SaaS Track record of building partnership processes, programs, or teams during periods of rapid company or product growth Demonstrated success leading teams that manage both high-touch product partnerships and scaled ecosystem programs At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $185,000 — $317,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.