Systems Analyst

Location: Lagos, Nigeria What You Will Do Lead requirements gathering sessions with business and product stakeholders to understand business needs and objectives. Translate high-level business requirements into detailed functional and non-functional specifications. Analyze existing systems, processes, and workflows to identify opportunities for improvement and optimization. Design and document business processes, use cases, user stories, workflows, process maps, and system interactions. Develop solution proposals that balance business goals, customer experience, technical feasibility, scalability, and maintainability. Collaborate with Product Managers to refine requirements and define deliverable scope. Partner with Engineering teams to validate solution designs and ensure technical alignment before development begins. Identify edge cases, dependencies, technical risks, and implementation constraints early in the delivery lifecycle. Define and document APIs, integration requirements, data flows, and system interactions where required. Ensure solutions consider security, performance, scalability, reliability, and compliance requirements. Support engineering teams throughout development by clarifying requirements and resolving ambiguities. Facilitate communication between business and technical stakeholders to drive alignment and delivery success. Participate in sprint planning, backlog refinement, solution reviews, and release planning activities. Work closely with QA teams to ensure requirements are testable and acceptance criteria are clearly defined. Review implemented solutions to ensure they meet business expectations and documented requirements. Drive continuous improvements in analysis, documentation, and delivery processes. Requirements What You Bring Educational Qualification Bachelor's degree in Computer Science, Information Technology, Engineering, Mathematics, Business Information Systems, or a related discipline. Master's degree is an added advantage. Professional Certifications Certified Business Analysis Professional (CBAP) is an advantage. PMI Professional in Business Analysis (PMI-PBA) is desirable. Agile, Scrum, or Product-related certifications are an added advantage. System Design, Solution Architecture, or Technology-related certifications are beneficial. Experience Minimum of 5-8 years of experience in Systems Analysis, Business Analysis, Product Delivery, Solution Design, or related technology roles. At least 3 years working within software development environments using Agile methodologies. Experience within fintech, banking, financial services, or other high-growth technology-driven organizations. Hands-on experience documenting functional requirements, system specifications, workflows, and integrations. Experience collaborating directly with Engineering, Product, Architecture, and QA teams throughout the product development lifecycle. Benefits Opportunity to shape the future of fintech in Nigeria by helping deliver products that impact millions of customers. Ownership of solution design and requirement definition for high-impact digital initiatives. Exposure to modern technology platforms, product development practices, and innovative financial services solutions. Opportunity to work closely with Product, Engineering, Design, Data, and Executive Leadership teams. Continuous learning, mentorship, and professional development opportunities. Competitive compensation and the opportunity to solve challenging business and technology problems. A fast-paced, collaborative, and inclusive work environment where innovation is encouraged and growth is a priority. Competitive compensation.