Location: Lisbon, Portugal
About the Role
iCapital is looking to hire a Cyber Security Operations Associate to join the Information Security team. This role is a first responder for reviewing and responding to cyber security alerts. The Associate will work alongside the security engineering team to provide situational awareness through detecting, containing and resolving cyber security threats using a comprehensive set of cyber security technologies including IDS, IPS, DLP, SIEM, AWS and firewall technologies.
Responsibilities
Monitor and respond to security events and alerts from a variety of signals.
Triage incidents quickly and effectively, escalating priorities to the appropriate business units.
Perform routine tasks to measure and report on the state of cyber security defenses at the company.
Develop and curate security detections through the security technology stack.
Take charge of responding to and remediating cyber security intrusions.
Compile and maintain detailed incident response reports.
Assist in developing and updating security procedures, playbooks, and knowledge bases.
Conduct open-source threat intelligence research to seek out and investigate new indicators of compromise for application.
Qualifications
3-4 years security related experience or in a similar field
Bachelor’s degree in information security, information technology or computer science preferred
Experience in Splunk or other SIEM; Search and analysis, log aggregation etc.
Basic understanding of Agile Frameworks
Knowledge of common cyber threats, attack vectors, and security frameworks (NIST, MITRE ATT&CK)
Good understanding of TCP/IP protocols
Knowledge of Linux, Windows and macOS operating systems
Experience with cloud infrastructure systems like AWS is preferred
Fast learner with desire to always learn combined with the ability to multi-task
Attentive, organized, and detail-oriented
Solid problem-solving and analytical skills
Excellent communication skills
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
Benefits
iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Location: EMEA - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About People & Talent
People and Talent support the entire MetaMask community. We strive to be the destination employer of choice for our ecosystem. That goal is embedded in all the work we do to attract, retain and support our amazing talent. By joining our team you'll be working with a diverse group of incredible individuals who put 'people first' and are designing and building the workplace of the future.
This role sits within our People Operations, Data & Systems ('PODS') team, which operates as a cohesive, global team within People & Talent. We drive operational excellence across the employee lifecycle by streamlining processes, strengthening programs and policies, and building scalable, intuitive systems that empower teams to do their best work.
We delight our customers (employees, managers, and partners) by delivering a dynamic and engaging people experience that evolves with creativity, curiosity, and accountability. Through intentional process design, thoughtful automation, and a commitment to service excellence, PODS builds scalable, sustainable people programs that support our teams and the business.
What you'll do
As a Senior People Operations Associate, you will be a day-to-day owner of global People Operations, serving as our subject matter expert for Europe, while also contributing to the programs and systems work of the PODS team and leading People Operations projects from scoping through delivery. You will manage the employee lifecycle from pre-boarding through offboarding, administer leaves, keep employee data accurate in our HR systems, and help ensure our practices remain compliant with local labor law and GDPR. Just as importantly, you will look for ways to make that work more scalable by documenting processes, enabling self-service, and applying automation and AI wherever they improve accuracy, efficiency, and the employee experience.
Employee Lifecycle Operations
Manage end-to-end lifecycle processes globally, including pre-boarding, onboarding, employee changes, internal transfers, and offboarding.
Prepare and process employment contracts, amendments, and new-hire documentation in line with local requirements, partnering with Legal where needed.
Administer parental, medical, and other statutory and company leaves, as well as benefits, across multiple countries.
Coordinate with Payroll on hires, terminations, compensation changes, and leaves to ensure timely and accurate processing.
Partner with Employer of Record (EOR) providers and other external vendors (such as payroll, benefits, and immigration counsel) to onboard, support, and manage employees, including in countries where we do not have a local entity.
Support immigration and relocation processes in partnership with external counsel, including tracking work authorization and ensuring documentation is complete.
HR Systems, Data & Compliance
Maintain accurate employee records in our HRIS (ADP Workforce Now), performing regular audits, reconciliations, and data cleanup.
Serve as the subject matter expert for European labor law and data privacy requirements, including GDPR, and help ensure compliance across the countries where we operate, escalating risks appropriately.
Serve as a trusted point of contact for employees and managers on policy, leave, and process questions, balancing empathy with compliance.
Process Improvement, Automation & Documentation
Identify manual, repetitive, or error-prone processes and propose or implement automation and AI-enabled solutions, particularly for employee self-service and routine request management.
Create and maintain clear documentation, including guides, FAQs, and process maps, that enable employees, managers, and the People team to self-serve.
Lead and own global and regional People projects end to end, from scoping through delivery, such as system enhancements, policy rollouts, and support for new entity openings, working with Finance, Legal, and Payroll.
Would be great if you brought this to the role
People Operations & Compliance
Experience in People/HR Operations in a global or multi-country environment, ideally in a fast-paced or scaling organization.
Strong working knowledge of UK and European employment practices, statutory leave, and GDPR / UK GDPR considerations.
Hands-on experience with onboarding, offboarding, employee lifecycle changes, and leave administration.
Familiarity with immigration processes and global hiring or relocation support is a plus.
Experience working with Employer of Record (EOR) providers and other third-party vendors, including managing vendor relationships and resolving issues across multiple providers.
Experience drafting, updating, and maintaining employee policies and documentation.
Systems, Data & Technical Skills
Hands-on experience with an HRIS, ideally ADP Workforce Now.
Strong attention to detail and a track record of maintaining data integrity through audits and reconciliations.
Strong Excel/Google Sheets skills (lookups, pivot tables, data validation) for reporting and analysis.
Comfort experimenting with automation and AI tools, such as workflows, bots, scripting, or AI-enabled features within existing tools.
Collaboration & Communication
Clear, professional communication with employees, managers, and cross-functional partners such as Payroll and Legal.
Strong organizational skills and the ability to manage multiple concurrent requests, anticipating bottlenecks before they affect deadlines.
Discretion in handling sensitive and confidential information.
A service-oriented mindset with the ability to balance responsiveness with thoughtful, scalable solutions.
Experience & Background
5+ years of experience in People Operations, HR Operations, HR Administration, or a related role.
Extensive experience supporting employees in the UK and Europe, along with exposure to other regions, is strongly preferred.
Fluency in English is required; a second major European language is a plus.
Comfortable working independently and driving work from idea to execution.
Experience leading or owning projects from scoping through delivery, including coordinating cross-functional stakeholders and driving work to completion.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: EMEA; Portugal; Spain; Poland
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
👩💻 The Role
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire this role requires you to be based within UTC 0 / +3 as you will be supporting the EMEA region.
Oyster is looking for an Offboard Operations Expert to join our Lifecycle Operations Department to help us deliver a fantastic support experience to our growing number of customers and team members.
Your role is dedicated to serving as a trusted primary point of contact during sensitive employment and offboarding situations. You will independently guide customers through complex individual cases and bulk offboardings ensuring they feel thoroughly supported, clear on local employment requirements, and confident in our service every step of the way.
Key Responsibilities
You are a key voice of Oyster to our customers and team members during sensitive HR and offboarding phases. You balance case management with proactive problem-solving to make complex processes seamless.
- Act as the primary point of contact for customers and team members, guiding them through standard and complex offboarding processes;
- Work collaboratively and cross-functionally with customer service colleagues, HR, finance, product, and legal experts to resolve queries and then share your knowledge with the whole customer-facing team to create a great experience for our customers, and to keep the streamlined process.
- Consistently meet individual weekly service delivery goals, adherence to SLAs, and customer satisfaction (CSAT) metrics;
- Handle complex customer inquiries and escalations with clarity and empathy, knowing when to leverage manager support for high-risk situations;
- Lead and project manage small bulk offboardings (5+ team members), coordinating requirements asynchronously and synchronously with internal cross-functional partners;
- Identify opportunities to tweak existing playbooks and workflows to eliminate bottlenecks and boost operational efficiency;
- Maintain exceptional data accuracy on the Oyster platform and keep all ticket communications clear and up to date;
- Participate in small project initiatives, contribute to internal knowledge bases & help center articles and support team members through peer learning.
Core Requirements
- 3+ years of experience in customer service or customer-facing operations, with a strong background in HR, People Operations or People administration.
- Demonstrated experience managing complex employee-lifecycle cases and small group transitions or bulk workflows.
- Experience supporting employees or customers across multiple countries, regions or employment jurisdictions.
- Exposure to employment practices within EMEA is strongly preferred.
- Strong SLA and metrics focus, with a track record of achieving individual output and quality goals such as CSAT and turnaround times.
- Strong process orientation and confidence using self-service playbooks, asynchronous tools and cross-functional expertise to resolve incomplete or complex information.
- An empathetic, human-centred approach to customer support, particularly during sensitive employment transitions.
- Strong analytical curiosity and the ability to identify the underlying issue behind a customer request rather than addressing only the immediate question.
- Excellent time management and prioritisation skills, with the ability to manage multiple cases, deadlines and regional dependencies independently.
- Excellent written and verbal communication skills, including the ability to adapt communication for customers, team members and internal stakeholders across different cultures and jurisdictions.
- Strong attention to detail and sound judgement when working with sensitive, confidential or compliance-related information.
- Collaborative mindset and willingness to share knowledge, support colleagues during busy periods and work effectively within a distributed global team.
- Remote-first mindset and alignment with Oyster’s mission to create global employment opportunities.
- AI & Workflow Automation: Actively embraces emerging AI technologies, with a willingness to continuously learn, experiment and identify opportunities to improve workflows, productivity and operational excellence.
You’ll also need
- A reliable home internet connection, or the ability to obtain one.
- Fluent English language skills.
- The ability to work within the required regional timezone coverage for your assigned EMEA portfolio, while maintaining appropriate overlap with the broader global team.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Customer Success Operations Specialist
- Location: Espoo, Finland
- Department: Customer Success, Missions Line of Business
- Reports to: Director, Customer Success, Missions
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Customer Success Operations Specialist, you’ll run the operating rhythm behind ICEYE’s Missions Customer Success model. Missions delivers sovereign SAR satellite programs to governments worldwide, and Customer Success stays with these customers from go-live through operations, renewal and expansion. Program Managers and Customer Success Managers in each market own the relationships; you own what keeps them running smoothly: the governance calendar, pre-reads, meeting minutes, action registers and follow-up.
You’ll make sure every internal review and customer meeting happens on time, is well prepared, ends with clear decisions, and that every action is closed. Within six months, you will independently drive the cadence across all target accounts. This ensures our customers stay satisfied, building the baseline for a long-lasting relationship.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Own the governance calendar for all Missions customer accounts, planned a quarter ahead and sized by account tier. Trigger extra reviews when something material changes, such as a major incident, a procurement shift or a renewal risk.
- Prepare, run and document the recurring forums: the monthly Customer Pulse review and Operational and Service Reviews, and the quarterly Internal Account Reviews, Executive Reviews (QBRs), Portfolio Reviews and Voice of Customer syncs with Product. Run the full QBR cycle end to end for strategic accounts.
- Feed Customer Success input into existing forums (PMO Steering Group, sales pipeline, go-live working groups and LoB leadership) and track the follow-ups.
- Coordinate customer reviews with local Program Managers, Customer Success Managers, local ICEYE CEOs and functional experts, covering agendas, invitations, pre-reads, logistics and customer visits to Espoo, including community formats.
- Own the action, risk and decision registers. Chase open actions, escalate overdue items early and close the loop with customers on every commitment.
- Keep the Customer Dashboard, one-page Account Briefs and portfolio reporting current.
- Support running CSAT pulses after major interactions and NPS around QBRs, track recovery plans for detractors, and capture and quantify customer requirements for the product roadmap.
- Turn the operating model into playbooks and templates, and automate reminders, reporting and dashboards in Jira, Slack and Salesforce, using AI tools where they save time.
WHAT WE’RE LOOKING FOR
Must haves:
- Hands-on experience in business operations, PMO, customer success operations or program coordination, ideally in B2B or B2G technology
- Proven experience running a governance or operating rhythm across many stakeholders, functions and time zones
- Strong follow-through: you track actions to closure without being prompted, while keeping strong working relationships with stakeholders
- Excellent written English for agendas, pre-reads, minutes and executive summaries
- Confidence building and maintaining dashboards and reports in Google Sheets or Excel, Jira, Salesforce or similar tools
- Discretion with sensitive customer information
- A structured, calm way of working when priorities shift and several reviews run in parallel
- Hands-on use of automation or AI tools to cut manual reporting and follow-up
Nice to haves:
- Experience in space, defence, government or other regulated programs
- Familiarity with customer success practice: QBRs, health scores, CSAT and NPS, Voice of Customer
- Finnish or other languages
APPLICATION PROCESS
- Recruiter interview
- Hiring Manager interview
- Peer Interview
- Take home task + presentation
- Interview with SVP Missions
- References
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
• Построить и регламентировать операционные процессы компании: зоны ответственности, порядок межкомандного взаимодействия (Finance, Legal, Compliance, IT, Sales) и цепочки эскалаций. • Выстроить регулярный управленческий ритм: проведение daily/weekly синхронизаций, постановка и контроль исполнения KPI/OKR.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About the role:
The Business Operations Team Lead is a hands-on leadership role, combining people management with direct ownership and execution of Business Operations activities and processes.
The role is responsible for leading and developing a team of Operations Specialists, driving strong operational performance, and ensuring effective and scalable execution across the purchase-to-pay (P2P) lifecycle.
Working closely with Procurement, Finance, Accounts Payable, Legal, Accounting, Treasury, Logistics, and other stakeholders, the Team Lead drives process improvements, resolves cross-functional challenges, supports the implementation of new capabilities and ways of working, and helps ensure that Business Operations can effectively support the organization as it grows.
________________________________________________________________
Key Responsibilities
Lead, coach, and develop the Business Operations team, setting clear expectations, providing ongoing feedback, managing performance, and supporting individual professional growth.
Maintain an active hands-on role in Business Operations activities, including managing assigned PRs, requests and tickets, while also supporting complex cases and operational escalations across the P2P lifecycle, alongside team leadership responsibilities.
Own and continuously improve Business Operations processes and operational standards, ensuring effective, consistent, and scalable execution across the team.
Drive operational performance and quality by managing team priorities and workload, monitoring key metrics, identifying trends and gaps, and taking action to improve results.
Partner with Procurement, Finance, AP, Legal, Accounting, Treasury, and other stakeholders to manage cross-functional topics and resolve operational challenges.
Identify recurring issues, process gaps, and inefficiencies, and drive practical improvements from identification through implementation.
Drive and contribute to the design, testing, implementation, and adoption of new workflows, systems, automation, and operational capabilities.
Ensure processes and execution are aligned with internal policies, controls, and business requirements.
Lead and contribute to cross-functional projects and initiatives that improve efficiency, quality, controls, and scalability.
Key Qualifications & Experience
5+ years of experience in Business Operations, Procurement Operations, Finance Operations, P2P, or a related operational role, with a strong understanding of end-to-end procurement and purchase-to-pay processes.
Demonstrated experience leading and developing team members, either through formal people management or a team leadership role.
Experience driving cross-functional processes and working with stakeholders across Procurement, Finance, AP, Legal, Accounting, and other business functions.
Demonstrated experience identifying process gaps, resolving complex operational issues, and driving improvements through implementation.
Strong analytical and problem-solving skills, with the ability to use data and operational insights to support decision-making.
Strong stakeholder management and communication skills, with the ability to influence and drive alignment across teams.
Experience working with ERP, procurement, finance, or workflow management systems.
Fluent English.
Experience working in a global and rapidly scaling organization.
Competencies & Behavioral Traits
Strong leadership skills with the ability to coach, develop, and create accountability within a team.
High level of ownership and accountability, with the ability to drive topics independently from identification through resolution.
Strong end-to-end and process-oriented thinking, with the ability to identify dependencies, gaps, and broader business impact.
Proactive and solution-oriented, with a strong continuous-improvement mindset.
Strong judgment and ability to prioritize and make decisions in a dynamic environment.
Collaborative and effective at building strong stakeholder relationships, influencing decisions, and driving alignment across functions.
Comfortable challenging existing ways of working and driving change.
Structured and analytical, with the ability to balance hands-on execution, people leadership, and improvement initiatives.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
webAI is looking for a People Operations Generalist Contractor to manage employee relations, HR operations, benefits, leave, offboarding, compliance, and manager support.
X-FLOW
is a mobile game development company established in 2018. We gained recognition after the release of
Happy Color
, the most popular digital coloring book and one of the most successful ad-driven mobile apps in the world.
We’re looking for an IT Operations Specialist to own our corporate SaaS ecosystem: keeping it reliable, secure, and cost-efficient. You’ll work closely with Engineering, QA, Support, BI, Legal, and Finance.
What You’ll Do:
Administer and automate our tools:
Manage Jira and Confluence: spaces, workflows, permission and notification schemes, custom fields, and Jira Automation.
Administer Zendesk for Support: triggers, routing rules, macros, and integrations with internal backend services and APIs.
Manage repositories and CI/CD (GitLab, Bitbucket, etc.): access keys, permissions, forks, and integrations with task trackers.
Integrate and configure other corporate software.
Own access and security:
Run automated onboarding and offboarding, and audit inactive accounts.
Apply least-privilege principles when assigning roles.
Generate, track, and rotate tokens, API keys, and service accounts.
Administer infrastructure security tools and contribute to the IT Security Policy, Incident Management Plan, and IT Risk Plan.
Explain security rules to employees in plain language and run initial onboarding on corporate services.
Govern AI tools:
Support the rollout of AI assistants (Cursor, Claude Code, Codex, MCP, and plugins) across company workflows.
Monitor token usage and quotas, and define rules that prevent leaks of data and proprietary code.
Manage vendors, platforms, and costs:
Manage developer accounts in App Store Connect, Google Play Console, and Amazon App Store, including verifications and policy violations.
Handle SaaS payments: compliance checks, invoices, and subscriptions.
Maintain the approved software registry and allocate costs to projects with Accounting.
Negotiate with vendors on pricing and license plans, carefully reviewing contracts, offers, and license agreements.
What We’re Looking For:
2–3+ years as an IT Operations Specialist, Corporate Systems Administrator, SysOps, or similar.
Hands-on experience with centralized SaaS administration, IAM, and workflow automation.
Deep knowledge of Jira and Confluence; experience with Zendesk and its API integrations.
Confident repository and CI/CD administration (GitLab, Bitbucket, or similar).
Experience building onboarding/offboarding processes and managing secrets securely.
Experience administering infrastructure security tools and basic knowledge of InfoSec standards.
Understanding of AI assistants and MCP in development workflows.
Experience with app store developer accounts and with financial and tax procedures for SaaS payments.
Strong troubleshooting skills and the ability to stay focused under pressure.
Systems thinking and attention to detail, especially with legal documents.
Experience collaborating with cross-functional teams.
English: Upper-Intermediate (B2) or higher.
Nice to Have:
Experience with SSO / identity providers (Okta, Google Workspace, Azure AD).
Scripting skills (Python, Bash) for automation.
Experience with MDM or device management.
Experience with FinOps or SaaS spend-management tools.
What We Offer:
Competitive salary and benefits package.
Opportunity to work with a talented and passionate team in a creative and dynamic environment.
Flexible working hours and remote/office work options.
Career growth and professional development opportunities.
A fun and inclusive company culture that celebrates diversity and creativity.
Join us and let’s create great content together!
When you apply for this role, we process your personal data in accordance with our Candidate Privacy Notice
(
https://xflowgames.com/candidate-privacy-notice
).
Location: Buenos Aires, Argentina; São Paulo, Brazil; Uruguay
We are looking for a hands-on
HR Director
to lead our international People Operations function and build a transparent, performance-driven HR system.
The HR Director will be responsible for the complete employee lifecycle after hiring: contracts, HR policies, performance management, compensation coordination, employee relations, professional growth, retention, disciplinary matters and offboarding.
This is a senior leadership role reporting directly to the CEO.
Work format
This is a
hybrid / remote position
.
The successful candidate may work:
from our office in Panama;
in a hybrid format;
or fully remotely from another Latin American country.
Regardless of location, full daily availability during
Panama business hours
(9am to 6pm) is mandatory.
Occasional business travel may be required.
Key responsibilities
Lead the international People Operations and HR governance function.
Develop HR strategy and support organizational design.
Manage employee and contractor agreements, renewals and HR documentation.
Coordinate recruitment in LATAM and EUROPE.
Improve retention, trainings and onboarding.
Maintain employee files, contract trackers and probation records.
Develop and enforce HR policies and internal procedures.
Manage performance reviews, KPIs and performance improvement plans.
Handle employee relations, complaints, conflicts and disciplinary matters.
Coordinate compensation, bonuses, benefits and payroll information.
Build promotion, career-development and succession processes.
Improve employee engagement and retention.
Manage terminations, exit interviews and offboarding.
Lead and develop the HR Generalist and future People Operations team.
Maintain HR dashboards and provide regular reports to the CEO.
Cooperate with the Global Talent Acquisition Director on workforce planning, hiring quality and probation success.
Scope clarification
The HR Director owns:
People Operations;
contracts and HR documentation;
performance management;
compensation and benefits;
employee relations;
policies and compliance;
employee development;
retention and offboarding.
Daily sourcing, candidate acquisition and management of Recruiters are owned by the separate
Global Talent Acquisition Director
while that function is active.
The HR Director remains responsible for business continuity and may temporarily assume recruitment governance if the Global Talent Acquisition position becomes vacant.
Requirements
Requirements
At least 5 years of experience as an HR Director, Head of HR or senior HR leader.
A university degree is a must, or a master's degree is preferred.
Strong experience in International recruitment (demonstrated)
Strong experience managing the full employee lifecycle.
Proven experience with performance management, employee relations and terminations.
Experience developing and enforcing HR policies.
Experience managing remote or international teams.
Strong knowledge of HR operations, contracts and compensation processes.
Experience managing an HR team.
English at C1 level or equivalent.
Spanish at C1 level or native proficiency.
Strong judgment, confidentiality and decision-making ability.
Ability to work independently and communicate directly with the CEO.
Availability during Panama business hours (9am to 6pm Panama time)
Candidates based in Latin America are strongly preferred.
Benefits
What we offer
MONTHLY Salary range from: USD $3.500 to 5.000 according to experience.
Director-level position with direct access to the CEO.
International scope across Europe and the Americas.
Hybrid or fully remote work format.
Opportunity to build and improve the HR function.
Real decision-making authority within the approved scope.
Long-term cooperation.
Fixed monthly compensation plus performance-based incentives.
Contract format based on the candidate’s country of residence.
Location: Panama City, Panama; Guatemala City, Guatemala; Mexico City, Mexico; Bogotá, Colombia; Asunción, Paraguay
We are looking for a hands-on
HR Director
to lead our international People Operations function and build a transparent, performance-driven HR system.
The HR Director will be responsible for the complete employee lifecycle after hiring: contracts, HR policies, performance management, compensation coordination, employee relations, professional growth, retention, disciplinary matters and offboarding.
This is a senior leadership role reporting directly to the CEO.
Work format
This is a
hybrid / remote position
.
The successful candidate may work:
from our office in Panama;
in a hybrid format;
or fully remotely from another Latin American country.
Regardless of location, full daily availability during
Panama business hours
(9am to 6pm) is mandatory.
Occasional business travel may be required.
Key responsibilities
Lead the international People Operations and HR governance function.
Develop HR strategy and support organizational design.
Manage employee and contractor agreements, renewals and HR documentation.
Maintain employee files, contract trackers and probation records.
Develop and enforce HR policies and internal procedures.
Manage performance reviews, KPIs and performance improvement plans.
Handle employee relations, complaints, conflicts and disciplinary matters.
Coordinate compensation, bonuses, benefits and payroll information.
Build promotion, career-development and succession processes.
Improve employee engagement and retention.
Manage terminations, exit interviews and offboarding.
Lead and develop the HR Generalist and future People Operations team.
Maintain HR dashboards and provide regular reports to the CEO.
Cooperate with the Global Talent Acquisition Director on workforce planning, hiring quality and probation success.
Scope clarification
The HR Director owns:
People Operations;
contracts and HR documentation;
performance management;
compensation and benefits;
employee relations;
policies and compliance;
employee development;
retention and offboarding.
Daily sourcing, candidate acquisition and management of Recruiters are owned by the separate
Global Talent Acquisition Director
while that function is active.
The HR Director remains responsible for business continuity and may temporarily assume recruitment governance if the Global Talent Acquisition position becomes vacant.
Requirements
Requirements
At least 5 years of experience as an HR Director, Head of HR or senior HR leader.
A university degree is a must, or a master's degree is preferred.
Strong experience managing the full employee lifecycle.
Proven experience with performance management, employee relations and terminations.
Experience developing and enforcing HR policies.
Experience managing remote or international teams.
Strong knowledge of HR operations, contracts and compensation processes.
Experience managing an HR team.
English at C1 level or equivalent.
Spanish at C1 level or native proficiency.
Strong judgment, confidentiality and decision-making ability.
Ability to work independently and communicate directly with the CEO.
Availability during Panama business hours (9am to 6pm Panama time)
Candidates based in Latin America are strongly preferred.
Benefits
What we offer
MONTHLY Salary range from: USD $3.500 to 5.000 according to experience.
Director-level position with direct access to the CEO.
International scope across Europe and the Americas.
Hybrid or fully remote work format.
Opportunity to build and improve the HR function.
Real decision-making authority within the approved scope.
Long-term cooperation.
Fixed monthly compensation plus performance-based incentives.
Contract format based on the candidate’s country of residence.
Location: Australia
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, Security Operations Center
Location: Remote Australia
Compensation Range: $170,000 to $210,000 AUD base plus bonus and equity
Schedule:
Standard business week (Monday to Friday) with flexible coverage across
6:00 AM – 4:00 PM AWST
Weekend Flexibility:
Capability to provide occasional, ad-hoc support on weekends as required by business needs
What You’ll Do:
The Huntress Security Operations Center is a global team of security analysts dedicated to investigating and responding to incidents on our partners’ networks 24/7, 365 days a year. Daily activities consist of providing investigation, containment, and response actions across millions of endpoints.
This role is accountable for defining and streamlining processes, workflows, and playbooks that enable effective day-to-day operations. As Huntress continues to grow, we are laser-focused on scaling our operations and force-multiplying our human analysts by 10X. This position is responsible for enabling analysts to meet our mission and achieve internal Service Level Objectives for response times. The Security Operations Manager will work with their peer regional managers to ensure consistent global operations while providing our analyst team with training opportunities and career growth.
Responsibilities:
Design, implement, and enforce internal processes to reduce burnout and increase the productivity of the operations center against a global set of expectations and standards
Manage and enforce local/global shift coverage to ensure 24/7 operations are maintained 365 days a year
Meet with analysts in a 1:1 setting weekly to socialize focus initiatives, gather feedback, provide feedback, and enable analysts to progress rapidly in their career
Contribute to the development and implementation of analyst training programs designed to streamline onboarding and advance analyst skill sets in Digital Forensics, Incident Response, Malware Analysis, Detection Engineering, Threat Hunting, and Automation
Work with the Product organizations to prioritize the creation of new capabilities designed to augment and force multiple analyst capabilities
Maintain accountability for routine quality assurance for your designated region
Engage with our Support organization to create streamlined workflows for partner/customer requests that need Security Operations Center analysis
Strengthen and mature our existing processes and relationships with our Tactical Response, Threat Hunting, and Detection Engineering teams within the Security organization
Provide one level of technical leadership for analysts of the Security Operations Center analysts
Ensure team members fully understand the goals and objectives of Huntress’ mission and how their work fits into the bigger picture
Provide key input and guidance to company stakeholders such as Marketing, Sales, Support, and Product
Develop, track, and report on Objectives and Key Results linked to Security Operations Center focus initiatives
Help operationalize new technologies and services that Huntress brings to market
Participate in public speaking engagements in both webinar and in-person formats
What You Bring To The Team:
Experience in leading diverse cybersecurity teams with various skills. These teams work in Security Operations, Digital Forensics, Incident Response, Malware Analysis, Threat Hunting, and Detection Engineering
5+ years of Security Analyst experience working in a global 24x7 security operations center with a focus on Windows forensics
2+ year of team lead or managerial experience in a global operations center or Incident Response role. Preferably within a MSSP, MDR provider, or Incident Response service.
Actively engaged in the information security community by attending conferences or contributing to conversations/projects in the public domain
Continually learning and staying up to date on the latest threat actor tradecraft, detection techniques, and security operations concepts
Ability to identify workflows being performed and create detailed process diagrams and operating procedures
Effective communicator of highly technical concepts to stakeholders of varying technical backgrounds
Demonstrated experience leading initiatives or projects that required delegation and accountability to achieve success
Data-driven approach with experience in Data Science concepts
What We Offer:
Fully remote work
At least one annual trip to the US for Summer Summit, with additional local events in Australia!
New starter home office set up reimbursement ($800 AUD)
12 weeks paid parental leave for both primary and secondary carers
Monthly digital allowance for personal phone and internet costs ($185 AUD)
Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
Subsidised private health insurance through our preferred provider
Stock options for
all
full-time employees
Access to the BetterUp platform for coaching, personal, and professional growth
People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply.
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP believes in the power of humans to transform how they feel, perform and age; we serve the aspiring.
WHOOP is hiring a Business Operations Program Manager to help drive the operating rhythms, strategic priorities, and cross-functional initiatives that enable our Operations organization to execute and scale. This Boston-based position is an individual-contributor role with no direct reports.
You will work across Operations and partner closely with teams including Analytics, Finance, Membership Services, and Business Systems to translate company and Operations priorities into actionable plans, drive execution, and ensure teams have the clarity, information, and accountability needed to deliver results. Your work will span areas such as strategic planning, OKRs, operational performance, retention and member experience, executive reporting, AI adoption, and other high-priority Operations initiatives.
This role is ideal for someone who is analytical, highly organized, comfortable with ambiguity, and energized by turning complex problems into clear actions and measurable outcomes.
RESPONSIBILITIES
- Manage key Operations operating rhythms, including OKR planning and tracking, executive reviews, status reporting, decision logs, and stakeholder follow-through.
- Support Operations strategic planning and prioritization by translating leadership priorities into clear initiatives, workplans, owners, milestones, and success measures.
- Partner with Analytics and Finance to evolve the Operations Scorecard and identify performance trends, size opportunities, and translate insights into initiatives that improve cost efficiency, retention, and member experience.
- Own defined cross-functional initiatives from scoping through execution, managing dependencies, risks, stakeholder inputs, decisions, and outcome tracking.
- Develop clear, concise executive communications and presentations that synthesize complex data, discussions, risks, and recommendations into actionable takeaways.
- Facilitate cross-functional working sessions, align stakeholders on priorities and tradeoffs, and proactively surface risks or decisions requiring escalation.
- Partner with centralized AI and technology teams to identify high-value Operations use cases, drive adoption, and translate company-wide capabilities into practical workflows for Operations teams.
- Support broader organizational priorities such as planning processes, operating model improvements, hiring and organizational initiatives, and other high-priority work as business needs evolve.
QUALIFICATIONS
- 3–5 years of professional experience in business operations, consulting, program management, strategy, analytics, or a related field.
- Strong project and program management skills, with the ability to manage multiple workstreams, create structure, drive accountability, and consistently follow through.
- Strong analytical and structured problem-solving skills, with the ability to interpret data, ask the right questions, identify business implications, and recommend actions.
- Excellent written and verbal communication skills, including the ability to distill complex information into crisp, leadership-ready updates and recommendations.
- Demonstrated ability to work cross-functionally and influence stakeholders without formal authority.
- Comfortable working with data in Excel/Google Sheets and partnering closely with Analytics and Finance. Intermediate SQL skills helpful but not required.
- Strong presentation skills and experience developing clear, executive-ready materials in Google Slides or similar tools.
- High degree of ownership, intensity, adaptability, and willingness to speak up, escalate risks early, and push work forward in a fast-paced environment.
- Curiosity and enthusiasm for AI, with a willingness to become a power user and help drive adoption of AI-enabled tools and workflows across Operations.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $90,000 - $140,000 Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11716
Executive & Business Operations Virtual Assistant
Independent Contractor – CPT-11716 Executive & Business Operations Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A London-based company that designs, manufactures, and distributes electric harps internationally is seeking a versatile Business Support VA to assist with executive administration, inbox management, task coordination, and routine business operations.
The company operates a small production and distribution business with customers across the UK, Europe, the United States, and other international markets. The VA will help reduce recurring administrative responsibilities for the owner while keeping business activities organized and moving forward.
The ideal candidate will have executive or administrative support experience, excellent written English, strong organizational skills, and the flexibility to assist with different business and occasional personal administrative needs.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Executive Administration & Inbox Management
Monitor, organize, and prioritize assigned business and executive email inboxes
Filter unsolicited emails and flag important messages requiring attention
Draft routine responses and follow up on outstanding correspondence
Assist with calendar management, reminders, research, and scheduling
Maintain organized documents, records, and recurring administrative tasks
Business Operations & Task Coordination
Maintain and update Trello boards, task assignments, and outstanding action items
Follow up with team members regarding deadlines and incomplete tasks
Assist with shipping documentation, supplier communications, and logistics administration
Organize information related to orders, international shipments, and sourcing activities
Coordinate routine administrative requests with existing team members
Financial & Additional Administrative Support
Assist with basic bookkeeping administration, transaction categorization, and accounting records as trained
Organize receipts, invoices, and other financial documentation
Support occasional personal and family business administration, including Airbnb guest communications and service coordination
Assist with additional administrative tasks for related business ventures as the role develops
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Administrative, executive assistant, or business operations experience required
Excellent written English and professional email communication required
Inbox management, scheduling, and task coordination experience required
Trello or comparable project management experience strongly preferred
Shipping, logistics, sourcing, or e-commerce administration experience preferred
Basic bookkeeping or accounting software familiarity preferred
Experience supporting entrepreneurs or multiple small businesses is a plus
Airbnb or short-term rental administration experience is a plus
IDEAL CANDIDATE PROFILE
Highly organized, dependable, and comfortable supporting a busy entrepreneur
Excellent written communicator with strong attention to detail
Proactive with reminders, follow-ups, and task completion
Flexible and capable of managing different types of administrative responsibilities
Comfortable learning new systems and business processes
Resourceful and able to work independently within established guidelines
Professional and discreet when handling confidential information
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Email & Calendar Platforms
Trello – Preferred
Zoho Desk – Familiarity a Plus
Microsoft Office / Google Workspace
Accounting Software – Familiarity a Plus
Shipping & Logistics Platforms – Client Training Provided
Airbnb – Familiarity a Plus
Work Schedule
Contracted Hours per Week: 10 Hours
(
Hours may increase based on performance
)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Midday Preferred; Flexible – Exact Schedule TBD UK time
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 10 hours/week
(
Hours may increase based on performance
)
Daily Working Time: Midday Preferred; Flexible – Exact Schedule TBD UK time
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Excellent Written English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: New York City
Redesign the operating system for public transit.
Via is a global leader in smart public transportation, using technology to change how the world moves. Our Transit Operations platform powers on-demand, paratransit, school bus, and fixed-line service for public agencies, reaching hundreds of thousands of riders every week. For many of them, public transit isn't a convenience. It's how they get to a job, a hospital, or a classroom.
Checklists are where public-sector software starts. They shouldn't be where it stops. The real test is whether a dispatcher can fix a missed pickup in seconds, or whether a rider with a disability can book a trip without a phone call. Our users span paratransit eligibility managers, call center agents, dispatchers, and agency leaders, plus the riders, caregivers, and students on the other end. Each one deserves a product that's insights-first, obvious to use, and delightful, especially the communities with the fewest alternatives.
This is your chance to redesign a complex, mission-critical platform with usability and delight as the bar. You'll also drive how design itself can be AI-led, moving from static mockups to rapid prototypes to production-ready code, working side by side with engineers. This isn't AI for AI's sake. It's a way to democratize great design and ship better real-world outcomes for the people who rely on transit most.
The Product org is investing in Design and is looking for multiple candidates with varying degree of experience - this is a fast and growing team!
What You'll Do:
Lead the redesign of our dispatch and booking platform, unifying the experience across on-demand, paratransit, school bus, and fixed-line service.
Make every workflow insights-first, so data surfaces the right decision at the right moment instead of sitting in a report.
Design for the full cast of people who make transit work: eligibility managers, call center agents, dispatchers, riders, caregivers, and students, each with journeys that feel purposeful and efficient.
Design around rider eligibility, special conditions, and disability aids so every trip is dignified and easy, especially for riders with the fewest alternatives.
Drive how our design team works with AI, from synthesizing research and exploring concepts to building rapid prototypes and production-ready code.
Work in a forward-deployed way: spend time with agencies and engineers, test ideas against real operations, and ship alongside the team.
Run research and usability testing, and partner with analysts to turn data into design decisions.
Own the details, from concept to pixel-perfect execution, and make tradeoffs explicit.
Evolve our design system deliberately as we scale.
Partner closely with product, analytics, and engineering across the full project lifecycle.
What you Bring:
7+ years in digital product design, with a portfolio showing concept-to-launch leadership on complex products.
A systems-thinking mindset and experience designing dense, data-rich, high-stakes workflows.
A point of view on how AI changes the design process, and the curiosity to keep pushing it.
Comfort prototyping beyond Figma and moving work toward production code (or a strong drive to learn).
A high bar for craft and strong Figma and prototyping skills. Motion and interaction design is a plus.
Clear communication and the ability to explain the "why" behind your decisions.
Ownership, independence, and pragmatism about timelines, scope, and technical constraints.
Empathy for riders who depend on public transit and a real interest in equitable mobility.
A degree in Design, HCI, or a related field, or equivalent practical experience.
Compensation and Benefits
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $175,000-$230,000
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with a generous company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
Location: Toronto; San Francisco; New York
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
THE ROLE
You'll lead marketing operations and analytics at Cohere. That covers the team, the martech stack, how we measure marketing's contribution to pipeline, and the budget and pipeline numbers marketing plans against. When leadership asks what marketing produced last quarter and what to fund next, the answer starts with your numbers.
The role reports to the VP of Brand. You'll work most closely with the Marketing Chief of Staff and the heads of Growth and Demand and Product Marketing, and every week with Revenue Operations, Sales Operations & Finance. Web operations is part of marketing but doesn't report to this role.
WHAT YOU'LL OWN
THE TEAM
You'll manage the marketing operations, automation, and analytics and data operations staff, and hire where you find gaps. Marketing is growing rapidly, so you'll also bring acquired companies' systems and data into our stack.
MEASUREMENT
The attribution methodology is yours, documented and signed off by Marketing, Revenue Operations and Finance. Each quarter you'll present marketing's pipeline contribution to the executive team and say what you'd change. Your analysts do the same for the program teams in Growth and Demand, Events and Product Marketing, showing which campaigns and channels are paying back their spend.
SYSTEMS AND DATA
Marketo, Looker, GA4 and 6sense are yours end to end, along with the campaign and lead side of Salesforce. That includes forms, nurture, lead lifecycle, scoring and routing. Campaign data needs to be structured well enough that analysts don't need workarounds, and target-account data has to reconcile to the governed account list. With Revenue Operations, you'll make sure the data behind marketing's pipeline numbers can't change without a record, so a bulk edit can't quietly rewrite marketing's results. A/B testing on nurture and forms sits with you too, sized so the results can be read.
Over time we want fewer tools and fewer dashboards, with one governed source for each metric.
BUDGET AND PLANNING NUMBERS
You'll own the martech and operations budget and track budget and headcount across marketing. You'll also build the pipeline and capacity models marketing plans against. The Marketing Chief of Staff runs planning and the business reviews and leads the trade-off conversations with your numbers in hand. Marketing and Sales need to count pipeline the same way, every time.
YOUR FIRST YEAR
In the first 90 days, you'll document the attribution methodology and get it signed off by Marketing, Revenue Operations and Finance. By then we should also have an inventory of every reporting surface, each with a named owner, and your order for fixing the data problems you inherit.
By three months, one governed executive dashboard has replaced the competing decks in business reviews, and rebuilt lead routing is in production.
By six months, target-account reporting reconciles to the governed list, and anyone on the team can reproduce quarterly attribution from the documented method, with change control on the data underneath it. The stack is smaller than when you arrived, and some marketing workflows run on agents in production. Annual planning runs on your budget, headcount and pipeline models.
WHAT WE'RE LOOKING FOR
MUST HAVE
- 10+ years in marketing operations or marketing analytics in B2B or enterprise software, including at least one high-growth company.
- You've managed a marketing operations and analytics team and its martech budget, setting priorities across ops, automation and analytics specialists and hiring to fill gaps.
- Hands-on Marketo and Salesforce experience with lead lifecycle, campaign structure, routing and the sync between the two. You've configured these systems yourself.
- You've owned a multi-touch attribution model end to end and defended its definitions to a CFO or executive team.
- SQL, and enough comfort in a governed BI layer like Looker to check a number yourself before you present it.
- You've run the data side of an account-based motion, including the hygiene that makes a target account list reportable.
- You've worked closely with Revenue Operations and Sales Operations without duplicating their work.
- Experience in enterprise, regulated or public-sector buying environments, including GDPR and CASL as they apply to lead handling.
- You already use AI and automation in your own team's work.
NICE TO HAVE
- Enterprise AI, infrastructure or developer-platform marketing.
- You've built agentic or LLM-based workflows in GTM operations and measured what they saved.
- Product-led funnel instrumentation running alongside a sales-led pipeline.
- You've consolidated an inherited martech stack, or merged systems after an acquisition.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Worldwide
Launch Your Next Successful Chapter with Veta Virtual! 🚀
💸 Competitive Pay in USD | 🌍 100% Remote (ET or EU Hours) | 🧭 Chief of Staff + Operations + Executive Support | 🔄 Contract-to-Hire
Veta Virtual is hiring a
Chief of Staff & Executive Operations
for one of our clients, a senior executive running several businesses and initiatives at once. This individual contributor role blends three jobs: one third chief of staff (priorities, projects, follow-through), one third office manager (systems, tools, processes), and one third executive assistant (calendar and travel). The executive moves fast, doesn't micromanage, and expects proactivity, clear ownership, and results, with plenty of freedom in return.
🔑
Your Role:
Priorities, Projects & Follow-Through
Own the master list of active projects across the businesses (deadlines, deliverables, owners, next steps), keep the largest initiatives on target, and act as the buffer that protects the executive's time.
Chase approvals, answers, and action items before the executive has to ask, and keep following up until they're closed.
Review reports and materials headed to the executive (such as financial reports and customer experience dashboards), flag gaps or discrepancies, and coordinate with internal teams and external parties, including a mission-driven nonprofit initiative.
Investor & Stakeholder Relations
Act as a trusted point of contact for a high-level network (investors, high-net-worth individuals, institutions, senior executives, government officials), speaking with them directly in meetings, by phone, and by email, including when the executive isn't present.
Triage messages, draft correspondence on the executive's behalf, and make sure every important external follow-up happens on time.
Office Management, Systems & Tools
Set up and run the project management system (Notion, Asana, or similar), move work out of Google Sheets, and build dashboards showing where every project and priority stands.
Find, test, and roll out new tools, including AI tools, and write simple processes, templates, and checklists so work keeps moving when someone is away.
Calendar, Travel & Logistics
Manage a fast-changing calendar across multiple time zones, protect time for high-priority work, and prepare the executive for key meetings with agendas, background notes, and concise research.
Arrange domestic and international travel (flights, hotels, ground transportation, itineraries), planning far enough ahead that surprises are rare and handling the ones that happen calmly.
✅
What You'll Need:
2+ years as a Chief of Staff, Office Manager, Executive Assistant, Project Manager, or similar role. Capability and dedication matter much more than years.
Strong project management and follow-through: you own timelines, flag blockers early, act before being asked, and follow up until it's done.
Very tech-savvy and a quick, analytical thinker who keeps pace with a fast-moving executive. How fast you learn new tools matters more than which ones you already know. Curious and nerdy is encouraged.
Excellent verbal and written English and a high-energy, personable presence: polished and comfortable talking to anyone, from a new teammate to an investor, senior executive, or government official, including on camera.
A calm, adaptable self-starter who is excited by freedom: you handle changes of plan gracefully, don't need step-by-step direction, respectfully push back or follow up with the executive, and welcome genuine constructive feedback.
Availability on a consistent Eastern Time or EU schedule (ET preferred), with adjustments planned ahead around the executive's travel. This is not a 24/7, on-call role.
Bonus: experience working with investors, high-net-worth individuals, institutions, senior executives, or government officials, or a STEM, finance, or nonprofit/ESG/sustainability background.
Bonus: hands-on experience setting up Notion, Asana, or similar with dashboards, building presentations and dashboards with AI tools (deployed on platforms like Lovable or Vercel), and working with distributed teams across time zones (EMEA, NAM/LATAM).
To be considered for this role, you must be currently based in Latin America (LATAM) or Europe.
💼
What We Offer:
💸 Competitive compensation in USD, paid consistently every month.
🔄 Contract-to-hire: an initial 1-month period, with strong performers considered for permanent placement.
💻 100% remote on a consistent schedule, with changes planned ahead around travel.
🧭 A direct partnership with a senior executive: real ownership, lots of freedom, and a leader who pushes you to stretch beyond what you thought possible. You report directly to the executive as an individual contributor.
🤝 A supportive culture through Veta Virtual and our client.
Ready to Apply?
If you're excited to know what comes next before anyone asks, can hold a confident conversation with an investor, and love building a better dashboard or process, apply now and launch your next chapter with Veta Virtual.
Your short 2-minute video question is a key part of our screening, so treat it as a first impression: look professional and presentable, speak in clear, confident English, and answer authentically in your own words, without reading from a script or notes. We can't wait to meet you!
Plaid is looking for an Accounting Operations professional to manage close activities, reconciliations, controls, audit support, and process improvements.
УдалённоГеография найма не уточнена
seniorГермания, Франция, Италия; Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Support immigration and relocation processes in partnership with external counsel, including tracking work authorization and ensuring documentation is complete; Familiarity with immigration processes and global hiring or relocation support is a plus; EMEA - Remote
To create the best experience for our new hire this role requires you to be based within UTC 0 / +3 as you will be supporting the EMEA region; The ability to work within the required regional timezone coverage for your assigned EMEA portfolio, while maintaining appropriate overlap with the broader global team; EMEA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридEspoo; Proven experience running a governance or operating rhythm across many stakeholders, functions and time zones
leadAmsterdam, Netherlands
География найма не уточнена
УдалённоCandidates based in Latin America are strongly preferred
Candidates based in Latin America are strongly preferred
Australia
ОфисBoston, MA
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
seniorNew York City
УдалённоheadToronto; San Francisco; New York; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоManage a fast-changing calendar across multiple time zones, protect time for high-priority work, and prepare the executive for key meetings with agendas, background notes, and concise research; Bonus: hands-on experience setting up Notion, Asana, or similar with dashboards, building presentations and dashboards with AI tools (deployed on platforms like Lovable or Vercel), and working with distributed teams across time zones (EMEA, NAM/LATAM)
Автоотклики