Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Expert 2
About the job
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company, and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you’ll:
Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
Assess the nature of product or service issues and resolve a variety of complex support problems.
Log customer interactions and tag/categorize issues accordingly.
Resolve a monthly volume of tickets consistent
Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary.
Identify ways to improve existing processes and procedures.
Mentor newer members of the Customer Support team with customer issues.
Contribute content to knowledge base to support team and customer enablement
Ensure Support SLAs and CSAT goals are consistently met, and ticket queues are well managed
Incident report and Oncall
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3-4 years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies
A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback
Experience communicating complex technical issues to both technical and non-technical audiences via phone or email
Strong, creative problem solving skills
Quick learner, willing to take initiative, and has great follow through
A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency
A high-energy, optimistic outlook and positive attitude
An empathetic approach to troubleshooting and customer service
A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
Experience with incident communication and on-call.
Experience with the following: Supporting Email (or similar) REST API’s ; Email Deliverability ; JIRA/Confluence Experience (a plus) ; Snowflake ; Terminals (command prompt)
Desired:
Reading/Debugging HTML (a plus)
SQL (a plus)
Snowflake & Splunk (a plus)
Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing)
Postman or other APIs client
Zendesk is preferable
Location
This role will be remote, and based in Colombia
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
УдалённоRemote - Colombia
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Location: Dubai, UAE
Industry: Commodity Trading
Requirements:
— Minimum 5 years of experience in office administration, compliance, KYC/onboarding or a similar role.
— Previous experience as an Admin & Compliance Manager or in a comparable position is highly desirable.
— Experience in oil and gas, commodities, trading, energy or financial services is an advantage.
To apply, click on the provided link.
Location: Amsterdam
Workplace: Hybrid
ROLE HIGHLIGHTS
- Engineering Supply Chain Manager (Mechanical)
- Location: Netherlands
- Department: Global Supply Chain
- Reports to: R&D Supply Chain Manager
- Employment type: Permanent
- Workplace model: Office/On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE ENGINEERING SUPPLY CHAIN MANAGER (MECHANICAL)
As our Engineering Supply Chain Manager (Mechanical), you'll join our fast-moving Global Supply Chain organization and work closely with our hardware engineering teams as they design and build mechanical systems and structures on tight and shifting timelines.
You'll be an active part of our engineering projects, helping to execute them and staying ahead of supply. That means identifying long lead items, critical materials and complex parts as early as possible in the process, and securing them before they become bottlenecks for testing and builds. When machining capacity, material availability, special process queues or a late design change threaten a prototype schedule, we need you to act. Our development cycles are fast and iterations are constantly occurring since we thrive on pushing the technology for the best.
You'll also be a key link between Engineering and Production. You'll communicate R&D supply chain risks and the critical parts and materials you've identified to Production, so nothing comes as a surprise at handover. Your work supports the success of every engineering prototype iteration and at the same time prepares Production for rollout and mass production.
This role suits someone who is proactive by nature, with a solution driven mindset and a deep understanding of mechanical manufacturing processes, materials and hardware prototyping, who is comfortable with ambiguity and acts before problems arrive rather than waiting for them. How quickly we get from concept to working hardware in orbit, and then into production, depends on how well this role is done.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
HIGH-VELOCITY ENGINEERING SUPPORT
- Serve as the hands-on supply chain counterpart for fast-paced mechanical engineering teams working on multiple, rapidly evolving hardware projects.
- Identify long lead items, critical raw materials and complex parts as early as possible, and secure them proactively (early orders, material reservation, capacity booking, buffer stock, coating readiness, securing helicoils) before they can delay a project.
- Translate early-stage concepts, evolving BOMs, and mid-design changes into actionable sourcing steps with minimal delay.
- Provide engineers with real-time insights on material availability, components availability and quick-turn manufacturing options.
- Identify supply issues before they become blockers and propose workaround paths immediately.
RAPID SOURCING & PROCUREMENT EXECUTION
- Own project procurement of CNC machined parts, structural elements and composite parts, mechanisms, motors, fasteners, bearings, thermal hardware and raw materials, including related special processes such as heat treatment, surface treatments and coatings.
- Run fast quoting and supplier selection so prototype and builds get their parts and materials on the dates engineering committed to.
- Lead efforts to find alternative suppliers, processes or materials within hours, not weeks, when capacity or material shortages occur.
- Set stock levels and material availability plans for development and prototype builds.
SUPPLIER INTERACTION & TECHNICAL ENGAGEMENT
- Worked closely with machine shops and composite fabricators, special process providers and material distributors, and worked with them to understand lead time constraints, manufacturing capabilities, DFM implications and fast-track build options.
- Support technical capability assessments of machining, special process suppliers, and material distributors.
- Negotiate priority machine time, expedited processing and shipments, and secure prototypes under compressed timelines.
CROSS-FUNCTIONAL START-UP COLLABORATION
- Coordinate across engineering, manufacturing, program management, and operations to remove obstacles and maintain build readiness.
- Maintain complete visibility into prototype schedules, engineering changes, and material risks, communicating clearly and frequently.
- Operate with a bias for action: if something is unclear, you chase it; if something breaks, you fix it; if something is missing, you find it.
AGILITY, RISK MANAGEMENT & CONTINUOUS IMPROVEMENT
- Build and maintain a living view of supply risks across all active projects, including capacity constraints, raw material availability, single-source suppliers, special process bottlenecks and export restrictions and qualify alternatives early.
- Keep purchasing details accurate in the ERP system, with clean traceability and build readiness status that the organisation can rely on, even under fast-moving conditions.
- Bring an experimentation mindset: test new suppliers, new sourcing channels, new manufacturing partners, and new tools to reduce lead times and cost.
R&D TO PRODUCTION READINESS
- Communicate R&D supply chain risks and identified critical parts and materials to Production early and clearly, so they are known well before handover.
- Support the success and rapid iteration of engineering prototypes while preparing Production for rollout and mass production.
- Make sure critical and long lead parts, qualified suppliers and special processes, and realistic lead times and capacity are in place before a design moves into series production.
- Help build the sourcing foundations that will carry a design from prototype into repeatable production.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- 5+ years of direct experience in mechanical sourcing, procurement or engineering supply chain roles in fast-moving hardware environments.
- Strong procurement understanding of machined and composites parts, special processes, engineering materials and prototyping flows.
- Demonstrated ability to work effectively in startup-like conditions: tight deadlines, shifting priorities, incomplete information, and rapid cycles.
- Hands-on experience running purchasing and material management through an ERP system.
- Confident negotiator, commercially and technically, able to influence engineers, program managers and suppliers without formal authority.
- Strong communication, problem-solving, and negotiation abilities.
NICE TO HAVES:
- Experience in space, aerospace, defence, hardware startups or other deep-tech R&D environments.
- Engineering Mechanical Background, knowledge of the tools (such as CAD) and technical understanding/background of designs.
- Exposure to taking a hardware design from prototype into series production.
- Existing relationships with machine shops, fabricators, special process providers and material distributors. Familiarity with rapid-prototyping suppliers and global component marketplaces
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Munich
Workplace: Remote
ROLE HIGHLIGHTS
- Engineering Supply Chain Manager (Mechanical)
- Location: Munich, Germany
- Department: Global Supply Chain
- Reports to: R&D Supply Chain Manager
- Employment type: Permanent
- Workplace model: Office/On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE ENGINEERING SUPPLY CHAIN MANAGER (MECHANICAL)
As our Engineering Supply Chain Manager (Mechanical), you'll join our fast-moving Global Supply Chain organization and work closely with our hardware engineering teams as they design and build mechanical systems and structures on tight and shifting timelines.
You'll be an active part of our engineering projects, helping to execute them and staying ahead of supply. That means identifying long lead items, critical materials and complex parts as early as possible in the process, and securing them before they become bottlenecks for testing and builds. When machining capacity, material availability, special process queues or a late design change threaten a prototype schedule, we need you to act. Our development cycles are fast and iterations are constantly occurring since we thrive on pushing the technology for the best.
You'll also be a key link between Engineering and Production. You'll communicate R&D supply chain risks and the critical parts and materials you've identified to Production, so nothing comes as a surprise at handover. Your work supports the success of every engineering prototype iteration and at the same time prepares Production for rollout and mass production.
This role suits someone who is proactive by nature, with a solution driven mindset and a deep understanding of mechanical manufacturing processes, materials and hardware prototyping, who is comfortable with ambiguity and acts before problems arrive rather than waiting for them. How quickly we get from concept to working hardware in orbit, and then into production, depends on how well this role is done.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
HIGH-VELOCITY ENGINEERING SUPPORT
- Serve as the hands-on supply chain counterpart for fast-paced mechanical engineering teams working on multiple, rapidly evolving hardware projects.
- Identify long lead items, critical raw materials and complex parts as early as possible, and secure them proactively (early orders, material reservation, capacity booking, buffer stock, coating readiness, securing helicoils) before they can delay a project.
- Translate early-stage concepts, evolving BOMs, and mid-design changes into actionable sourcing steps with minimal delay.
- Provide engineers with real-time insights on material availability, components availability and quick-turn manufacturing options.
- Identify supply issues before they become blockers and propose workaround paths immediately.
RAPID SOURCING & PROCUREMENT EXECUTION
- Own project procurement of CNC machined parts, structural elements and composite parts, mechanisms, motors, fasteners, bearings, thermal hardware and raw materials, including related special processes such as heat treatment, surface treatments and coatings.
- Run fast quoting and supplier selection so prototype and builds get their parts and materials on the dates engineering committed to.
- Lead efforts to find alternative suppliers, processes or materials within hours, not weeks, when capacity or material shortages occur.
- Set stock levels and material availability plans for development and prototype builds.
SUPPLIER INTERACTION & TECHNICAL ENGAGEMENT
- Worked closely with machine shops and composite fabricators, special process providers and material distributors, and worked with them to understand lead time constraints, manufacturing capabilities, DFM implications and fast-track build options.
- Support technical capability assessments of machining, special process suppliers, and material distributors.
- Negotiate priority machine time, expedited processing and shipments, and secure prototypes under compressed timelines.
CROSS-FUNCTIONAL START-UP COLLABORATION
- Coordinate across engineering, manufacturing, program management, and operations to remove obstacles and maintain build readiness.
- Maintain complete visibility into prototype schedules, engineering changes, and material risks, communicating clearly and frequently.
- Operate with a bias for action: if something is unclear, you chase it; if something breaks, you fix it; if something is missing, you find it.
AGILITY, RISK MANAGEMENT & CONTINUOUS IMPROVEMENT
- Build and maintain a living view of supply risks across all active projects, including capacity constraints, raw material availability, single-source suppliers, special process bottlenecks and export restrictions and qualify alternatives early.
- Keep purchasing details accurate in the ERP system, with clean traceability and build readiness status that the organisation can rely on, even under fast-moving conditions.
- Bring an experimentation mindset: test new suppliers, new sourcing channels, new manufacturing partners, and new tools to reduce lead times and cost.
R&D TO PRODUCTION READINESS
- Communicate R&D supply chain risks and identified critical parts and materials to Production early and clearly, so they are known well before handover.
- Support the success and rapid iteration of engineering prototypes while preparing Production for rollout and mass production.
- Make sure critical and long lead parts, qualified suppliers and special processes, and realistic lead times and capacity are in place before a design moves into series production.
- Help build the sourcing foundations that will carry a design from prototype into repeatable production.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- 5+ years of direct experience in mechanical sourcing, procurement or engineering supply chain roles in fast-moving hardware environments.
- Strong procurement understanding of machined and composites parts, special processes, engineering materials and prototyping flows.
- Demonstrated ability to work effectively in startup-like conditions: tight deadlines, shifting priorities, incomplete information, and rapid cycles.
- Hands-on experience running purchasing and material management through an ERP system.
- Confident negotiator, commercially and technically, able to influence engineers, program managers and suppliers without formal authority.
- Strong communication, problem-solving, and negotiation abilities.
NICE TO HAVES:
- Experience in space, aerospace, defence, hardware startups or other deep-tech R&D environments.
- Engineering Mechanical Background, knowledge of the tools (such as CAD) and technical understanding/background of designs.
- Exposure to taking a hardware design from prototype into series production.
- Existing relationships with machine shops, fabricators, special process providers and material distributors. Familiarity with rapid-prototyping suppliers and global component marketplaces
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Munich
Workplace: OnSite
ROLE HIGHLIGHTS
- Engineering Supply Chain Manager (Electronics)
- Location: Munich, Germany
- Department: Global Supply Chain
- Reports to: Engineering Operations Manager
- Employment type: Permanent
- Workplace model: Office/On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE ENGINEERING SUPPLY CHAIN MANAGER (ELECTRONICS)
As our Engineering Supply Chain Manager (Electronics), you'll join our fast-moving Global Supply Chain organization and work closely with our hardware engineering teams as they design and build electronic systems on tight and shifting timelines.
You'll be an active part of our engineering projects, helping to execute them and staying ahead of supply. That means identifying long lead items and critical components as early as possible in the process, and securing them before they become bottlenecks for testing and builds. When lead times, allocation or a late design change threaten a prototype schedule, we need you to act. Our development cycles are fast and iterations are constantly occurring since we thrive on pushing the technology for the best.
You'll also be a key link between Engineering and Production. You'll communicate R&D supply chain risks and the critical components you've identified to Production, so nothing comes as a surprise at handover. Your work supports the success of every engineering prototype iteration and at the same time prepares Production for rollout and mass production.
This role suits someone who is proactive by nature, with a solution driven mindset and a deep understanding of electronics, PCB manufacturing and hardware prototyping, who is comfortable with ambiguity and acts before problems arrive rather than waiting for them. How quickly we get from concept to working hardware in orbit, and then into production, depends on how well this role is done.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
HIGH-VELOCITY ENGINEERING SUPPORT
- Serve as the hands-on supply chain counterpart for fast-paced electronics engineering teams working on multiple, rapidly evolving hardware projects.
- Be an active member of engineering project teams from kick-off, helping to execute the project plan and reviewing draft BOMs while the design can still be changed.
- Identify long lead items and critical components as early as possible, and secure them proactively (early orders, allocation, buffer stock) before they can delay a project.
- Translate early-stage concepts, evolving BOMs, and mid-design changes into actionable sourcing steps with minimal delay.
- Advise engineers, in real time and in early design reviews, on how component choices affect availability, alternates, obsolescence, cost and lead time.
- Identify supply issues before they become blockers and propose workaround paths immediately.
RAPID SOURCING & PROCUREMENT EXECUTION
- Own sourcing and procurement of electronic components, PCB fabrication, PCBA assembly, connectors, harness, sensors, RF parts, embedded modules.
- Run fast quoting and supplier selection so prototype and builds get their boards and parts on the dates engineering committed to.
- Lead efforts to find alternative components or new supply paths within hours, not weeks, when shortages occur.
- Set stock levels and material availability plans for development and prototype builds.
SUPPLIER INTERACTION & TECHNICAL ENGAGEMENT
- Own relationships with PCB fabricators, electronics manufacturing partners and component distributors, and work with them to understand lead time constraints, manufacturing capabilities, DFM implications and fast-track build options.
- Support technical capability assessments of PCB/PCBA vendors, machining partners, and component distributors.
- Negotiate priority build slots, allocation and expedited shipments, and secure prototypes under compressed timelines.
CROSS-FUNCTIONAL START-UP COLLABORATION
- Coordinate across engineering, manufacturing, program management, and operations to remove obstacles and maintain build readiness.
- Maintain complete visibility into prototype schedules, engineering changes, and material risks, communicating clearly and frequently.
- Operate with a bias for action: if something is unclear, you chase it; if something breaks, you fix it; if something is missing, you find it.
AGILITY, RISK MANAGEMENT & CONTINUOUS IMPROVEMENT
- Build and maintain a living view of supply risks across all active prjects, including obsolescence, allocation, single-source parts, counterfeit risk and export restrictions and qualify alternatives early.
- Keep purchasing accurate in the ERP system, with clean traceability, cost visibility and build readiness status that the organisation can rely on, even under fast-moving conditions.
- Bring an experimentation mindset: test new suppliers, new sourcing channels, new manufacturing partners, and new tools to reduce lead times and cost.
R&D TO PRODUCTION READINESS
- Communicate R&D supply chain risks and identified critical components to Production early and clearly, so they are known well before handover.
- Support the success and rapid iteration of engineering prototypes while preparing Production for rollout and mass production.
- Make sure critical and long lead parts, qualified suppliers and realistic lead times and capacity are in place before a design moves into series production.
- Help build the sourcing foundations that will carry a design from prototype into repeatable production.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- Bachelor’s degree in Electrical/Electronic Engineering, Mechatronics, Supply Chain, or similar.
- 5+ years of direct experience in electronics sourcing, component procurement or engineering supply chain roles in fast-moving hardware environments.
- Strong technical understanding of semiconductors, passive components, PCB fabrication, PCBA assembly, embedded electronics, and prototyping flows.
- Demonstrated ability to work effectively in startup-like conditions, tight deadlines, shifting priorities, and rapid cycles.
- Hands-on experience interpreting electronic schematics, BOMs, AVL requirements, PCB stackups, and manufacturing documentation.
- Demonstrated ability to work effectively in startup-like conditions: tight deadlines, shifting priorities, incomplete information, and rapid cycles.
- Hands-on experience running purchasing and material management through an ERP system.
- Confident negotiator, commercially and technically, able to influence engineers, program managers and suppliers without formal authority.
- Professional English, written and spoken.
NICE TO HAVES:
- Engineering Electronics Background, knowledge of the tools and technical understanding/background of designs.
- Experience in space, aerospace, defence, hardware startups or other deep-tech R&D environments.
- Exposure to taking a hardware design from prototype into series production.
- Existing relationships with PCB/PCBA vendors, distributors and electronics manufacturing partners.
- Certifications (APICS, PMP, Six Sigma) useful but not required.
- Familiarity with rapid-prototyping suppliers, global component marketplaces, and digital sourcing tools.
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Amsterdam
Workplace: Hybrid
ROLE HIGHLIGHTS
- Engineering Supply Chain Manager (Electronics)
- Location: Netherlands
- Department: Global Supply Chain
- Reports to: Engineering Operations Manager
- Employment type: Permanent
- Workplace model: Office/On-site
- Employment is subject to applicable security screening (incl. SUPO, where required)
THE MISSION OF THE ENGINEERING SUPPLY CHAIN MANAGER (ELECTRONICS)
As our Engineering Supply Chain Manager (Electronics), you'll join our fast-moving Global Supply Chain organization and work closely with our hardware engineering teams as they design and build electronic systems on tight and shifting timelines.
You'll be an active part of our engineering projects, helping to execute them and staying ahead of supply. That means identifying long lead items and critical components as early as possible in the process, and securing them before they become bottlenecks for testing and builds. When lead times, allocation or a late design change threaten a prototype schedule, we need you to act. Our development cycles are fast and iterations are constantly occurring since we thrive on pushing the technology for the best.
You'll also be a key link between Engineering and Production. You'll communicate R&D supply chain risks and the critical components you've identified to Production, so nothing comes as a surprise at handover. Your work supports the success of every engineering prototype iteration and at the same time prepares Production for rollout and mass production.
This role suits someone who is proactive by nature, with a solution driven mindset and a deep understanding of electronics, PCB manufacturing and hardware prototyping, who is comfortable with ambiguity and acts before problems arrive rather than waiting for them. How quickly we get from concept to working hardware in orbit, and then into production, depends on how well this role is done.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
HIGH-VELOCITY ENGINEERING SUPPORT
- Serve as the hands-on supply chain counterpart for fast-paced electronics engineering teams working on multiple, rapidly evolving hardware projects.
- Be an active member of engineering project teams from kick-off, helping to execute the project plan and reviewing draft BOMs while the design can still be changed.
- Identify long lead items and critical components as early as possible, and secure them proactively (early orders, allocation, buffer stock) before they can delay a project.
- Translate early-stage concepts, evolving BOMs, and mid-design changes into actionable sourcing steps with minimal delay.
- Advise engineers, in real time and in early design reviews, on how component choices affect availability, alternates, obsolescence, cost and lead time.
- Identify supply issues before they become blockers and propose workaround paths immediately.
RAPID SOURCING & PROCUREMENT EXECUTION
- Own sourcing and procurement of electronic components, PCB fabrication, PCBA assembly, connectors, harness, sensors, RF parts, embedded modules.
- Run fast quoting and supplier selection so prototype and builds get their boards and parts on the dates engineering committed to.
- Lead efforts to find alternative components or new supply paths within hours, not weeks, when shortages occur.
- Set stock levels and material availability plans for development and prototype builds.
SUPPLIER INTERACTION & TECHNICAL ENGAGEMENT
- Own relationships with PCB fabricators, electronics manufacturing partners and component distributors, and work with them to understand lead time constraints, manufacturing capabilities, DFM implications and fast-track build options.
- Support technical capability assessments of PCB/PCBA vendors, machining partners, and component distributors.
- Negotiate priority build slots, allocation and expedited shipments, and secure prototypes under compressed timelines.
CROSS-FUNCTIONAL START-UP COLLABORATION
- Coordinate across engineering, manufacturing, program management, and operations to remove obstacles and maintain build readiness.
- Maintain complete visibility into prototype schedules, engineering changes, and material risks, communicating clearly and frequently.
- Operate with a bias for action: if something is unclear, you chase it; if something breaks, you fix it; if something is missing, you find it.
AGILITY, RISK MANAGEMENT & CONTINUOUS IMPROVEMENT
- Build and maintain a living view of supply risks across all active prjects, including obsolescence, allocation, single-source parts, counterfeit risk and export restrictions and qualify alternatives early.
- Keep purchasing accurate in the ERP system, with clean traceability, cost visibility and build readiness status that the organisation can rely on, even under fast-moving conditions.
- Bring an experimentation mindset: test new suppliers, new sourcing channels, new manufacturing partners, and new tools to reduce lead times and cost.
R&D TO PRODUCTION READINESS
- Communicate R&D supply chain risks and identified critical components to Production early and clearly, so they are known well before handover.
- Support the success and rapid iteration of engineering prototypes while preparing Production for rollout and mass production.
- Make sure critical and long lead parts, qualified suppliers and realistic lead times and capacity are in place before a design moves into series production.
- Help build the sourcing foundations that will carry a design from prototype into repeatable production.
WHAT WE’RE LOOKING FOR
MUST HAVES:
- Bachelor’s degree in Electrical/Electronic Engineering, Mechatronics, Supply Chain, or similar.
- 5+ years of direct experience in electronics sourcing, component procurement or engineering supply chain roles in fast-moving hardware environments.
- Strong technical understanding of semiconductors, passive components, PCB fabrication, PCBA assembly, embedded electronics, and prototyping flows.
- Demonstrated ability to work effectively in startup-like conditions, tight deadlines, shifting priorities, and rapid cycles.
- Hands-on experience interpreting electronic schematics, BOMs, AVL requirements, PCB stackups, and manufacturing documentation.
- Demonstrated ability to work effectively in startup-like conditions: tight deadlines, shifting priorities, incomplete information, and rapid cycles.
- Hands-on experience running purchasing and material management through an ERP system.
- Confident negotiator, commercially and technically, able to influence engineers, program managers and suppliers without formal authority.
- Professional English, written and spoken.
NICE TO HAVES:
- Engineering Electronics Background, knowledge of the tools and technical understanding/background of designs.
- Experience in space, aerospace, defence, hardware startups or other deep-tech R&D environments.
- Exposure to taking a hardware design from prototype into series production.
- Existing relationships with PCB/PCBA vendors, distributors and electronics manufacturing partners.
- Certifications (APICS, PMP, Six Sigma) useful but not required.
- Familiarity with rapid-prototyping suppliers, global component marketplaces, and digital sourcing tools.
APPLICATION PROCESS
- Talent Acquisition Interview
- Hiring Manager interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position is dependent on experience, and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Опыт коммерческой разработки на React Native от 6 до 12 месяцев либо сопоставимый опыт в пет-проектах. Уверенное знание TypeScript: типизация пропсов и ответов API, union-типы, базовые generics.
Location: Dubai, United Arab Emirates
Workplace: on-site
About Deluxe Holiday Homes
Deluxe Holiday Homes is a leading holiday-home and property management company based in Dubai, UAE, managing a portfolio of 800+ premium short-term rental properties across the emirate. The Deluxe Homes Group operates with ~230 people across Dubai, Abu Dhabi, Fujairah, and Armenia, and serves five brands from one marketing department: Deluxe Holiday Homes, ProKeep, HIVE Business Center, Deluxe Homes Interior Design, and Deluxe Homes Real Estate Brokers. We run a platform-first model: our in-house Marketing OS and AI pipelines do the production-line work, and a small team does judgment, camera, and execution.
Role Overview
We are looking for a hands-on, decisive Marketing Executive to own the physical and scheduled side of marketing across all five brands: the video and photo shoot pipeline, the day-to-day operation of every social media account in the group, every marketing vendor (print, signage, uniforms, vehicle branding, design freelancers), the physical launch of HIVE Business Center, and the trackers and weekly reporting the department runs on. You are the single point of accountability for one outcome: everything happens on the date it was promised.
This is an ownership role, not a reminder-sender role. You make the routine calls — hold or release a shoot, pin a vendor to a date, reorder collateral before it runs out — and report after; you do not escalate and wait. You hold a written GO/NO-GO right on every shoot: if a shoot is not ready 3 days out, you stop it. If a vendor slips, you are on their phone the same day.
Note: This role does not include marketing strategy, creative direction, copywriting, design, paid advertising, or SEO — those sit with specialist owners. Captions, scripts, and visuals arrive prepared from the content team and AI pipeline: you publish and operate, you do not write or design. The role has no direct reports.
Key Responsibilities
Shoot Production
• Own the shoot calendar across all brands: schedule every shoot 7 days out and issue the brief (properties, concept, video count) to the content and camera team.
• Run the readiness gate: scripts in 4 days out, written GO or NO-GO to the Shoot Lead and GM 3 days out, by 6 pm, every time.
• Lock properties with operations: units blocked, cleaned, and staged 3 days before every shoot.
• Prepare the kit: wardrobe, props, and equipment ready on shoot day.
• Log delivered-vs-planned for every shoot and keep host cancellation and standby penalties at AED 0.
2. Social Publishing & Account Operations
• Publish the prepared content for all 5 brands, every day, per the approved calendar through the Marketing OS — and log the live link for every post. Flag any cadence break 24 hours before it happens, never after.
• Operate every social account in the group (Instagram, Facebook, TikTok, LinkedIn, X, YouTube): bios, links, covers, highlights, pinned posts — complete and current at all times — and secure handles, profiles, and defensive registrations for any new brand or entity within 48 hours of its naming.
• Moderate comments and DMs across all accounts with hard routing rules: booking or sales leads to the reservations and BD teams the same day, guest complaints to operations, spam hidden.
• Keep Google Business Profile and Bing Places complete and active for ProKeep and HIVE (weekly posts, photos, Q&A), and execute the citation list set by the Search team.
• Send review responses within 48 hours (AI-drafted, human-checked).
• Run a monthly QA pass across every live channel and fix what it finds.
3. Vendors, Print & Physical Brand
• Own every marketing vendor thread end-to-end: supplier, quote, approval, pinned date, delivery, and payment paperwork to finance.
• Keep welcome books and in-unit collateral stocked across 700+ units on a reorder
• Deliver uniforms and the vehicle-branding schedule (15 vehicles currently pending) to completion.
• Chase trademark agents (EN + AR) and manage Arabic transcreation delivery from briefed vendors.
• Run the physical launch of HIVE Business Center: signage, tour-route materials, print collateral, and opening-day logistics.
• Bring every vendor decision to the GM as a 3-option comparison with your recommendation.
4. Trackers & Reporting
• Keep every task, vendor, and budget line in ClickUp with a due date, updated every working day — without being chased.
• File and index every photo and video asset within 48 hours of delivery so the AI pipeline can use it.
• Send the Monday report to the GM: progress, blockers (with the date and person you escalated to), and spend.
• Escalate any blocker — on anyone, including the GM — in writing within 24 hours.
• Record every operational decision (cadence changes, vendor awards, holds) in the decision log.
Required Qualifications
• 3–6 years in production coordination, marketing operations, traffic management, or event production — UAE experience required.
• You come from a 50–500-person company — agency, hospitality, property, or D2C — where you ran schedules and vendors yourself, not through a department.
• Decisive operator — reference-checked: your last manager will confirm you made calls inside your scope without waiting.
• Proven vendor management: sourcing, quotes, negotiating to a deadline, accepting or rejecting delivery, and closing the payment paperwork.
• Daily discipline in a task system (ClickUp, Asana, or similar): every task, a due date, a same-day update.
• Fast, clear written English — comfortable issuing a written NO-GO that stops a shoot, to people more senior than you.
• Native fluency in the mechanics of Instagram, TikTok, Facebook, LinkedIn, X, and YouTube account operations — publishing runs through our platform, but you know how each platform actually behaves.
• Valid UAE driving licence and readiness to move across Dubai daily: properties, vendors, print shops, and the HIVE site.
Preferred Qualifications
• Arabic — working level or better.
• Hospitality, short-term rental, or real estate marketing exposure.
• On-set experience: call sheets, shot lists, location logistics.
• Enough Adobe/Canva literacy to catch a wrong export — you check design, you do not produce it.
• AI tools in your daily workflow: drafting, checklists, review responses.
Location: Remote
About the Team:
Netlify’s Data team helps the company understand and improve the full product-led growth journey, from activation and engagement through conversion, retention, and monetization. We partner closely with Product, Engineering, and Growth to uncover opportunities, evaluate investments, and understand what drives customer and business outcomes.
We’re hiring a Senior Staff Data Scientist to deepen how data shapes our product and growth strategy. You’ll develop an end-to-end understanding of the PLG journey, proactively identify opportunities, and turn complex data into hypotheses, experiments, and recommendations that influence where we invest and what we build. This is a highly autonomous role for someone who can move from identifying an important question to shaping the approach, defining success, and driving toward an answer.
What You'll Do:
Own the analytical understanding of Netlify’s PLG performance across activation, engagement, conversion, monetization, and retention, identifying opportunities before they become requests
Partner with Product and Engineering leadership to turn behavioral insights into product bets, defining what to test, how to measure it, and what the results mean
Lead experimentation from hypothesis through decision, including study design, methodology, success metrics, guardrails, analysis, and recommendations
Apply statistical rigor where it matters while recognizing when there is enough signal to make a decision and move forward, and help teams develop that same judgment
Build scalable analytical systems like semantic models, trusted metrics, proactive monitoring, and AI-powered agents that surface opportunities without waiting to be asked
Use AI to investigate faster, automate recurring analytical work, and test more hypotheses without sacrificing the judgment that makes the output useful
Identify gaps in measurement, event instrumentation, and metric definitions, and partner with Data and Product Engineering to close them
Serve as a trusted analytical partner to PLG leadership, using evidence and product judgment to influence investment decisions and roadmap priorities
Influence product strategy through evidence, product instincts, and a clear point of view, without relying on formal authority to do it
What You'll Bring:
8+ years of experience in product analytics, growth analytics, or data science, with a track record of high ownership and measurable impact on PLG or consumer product outcomes
Deep understanding of product and growth dynamics across activation, engagement, conversion, monetization, and retention
Demonstrated ability to turn behavioral data into product hypotheses and carry them from insight through experimentation and measured outcomes
Deep experimentation expertise: study design, statistical reasoning, causal inference, and the judgment to know when an experiment has told you what you need to know
Experience building analytical systems such as metrics layers, monitoring frameworks, or semantic models that teams can rely on over time
An AI-native approach to analysis: you use AI tools actively to accelerate investigation, automate repetitive work, and surface patterns faster
A track record of influencing senior stakeholders and product direction through analytical reasoning, clear recommendations, and sound judgment
Comfort operating with significant autonomy in ambiguous problem spaces, including determining which questions are most important to answer
Strong written and verbal communication skills in distributed environments, with the ability to make complex findings clear and recommendations actionable
This Role is a Great Fit If:
You're energized by finding the opportunity before anyone thought to ask - proactive discovery is how you naturally work, not a mode you shift into
You think like a product person who happens to be exceptionally rigorous with data, not a data person who occasionally weighs in on product
You thrive when the problem isn't handed to you - you'd rather define the question worth asking than answer the one that landed in your queue
You get excited about building systems that keep working after you've moved on to the next problem
You're comfortable making a call with imperfect information and can articulate clearly why you made it
You enjoy being a thought partner to senior leaders - shaping how they think about investment and opportunity, not just supporting decisions already made
You work well in a remote-first, async environment where written clarity and self-direction matter more than proximity
You're drawn to roles where the measure of success is outcomes, decisions made, bets tested, metrics moved, not volume of output produced
Applying
Not sure you meet 100% of our qualifications?
Please apply anyway!
When applying please include:
A resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts.
Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing
accommodations@netlify.com
.
About Netlify
Netlify is the most popular way to build, deploy, and scale modern web applications, empowering everyone from fast moving solo developers to enterprise teams. Millions of developers and organizations rely on Netlify as their platform of choice for composing web applications that are production ready, performant, and flexible. Now, as we embrace the next era of software development, we are embedding the same fluid, intuitive experience into the Agent Experience (AX), making it just as simple for intelligent agents to understand, interact with, and act on our platform as it is for developers. Whether your user is human or machine, Netlify ensures the path from idea to URL is seamless, fast, and deeply reliable.
We are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you’d like to be part of, we’re excited to connect with you!
At Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and participation in Netlify’s equity plan. Our hiring range for this role is targeted at $204,000 - $275,000 for most US-based locations. Candidates outside the US or in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future.
Location: Remote
About the Team
Netlify is a product-led growth company, and Revenue Operations owns the systems, data, and infrastructure that turn that growth into revenue. With a large volume of people discovering and signing up for Netlify every day, Marketing Operations is critical to understanding those users, connecting activity across our systems, and creating scalable ways to engage them throughout their journey.
As Senior Marketing Operations Manager, you’ll own the operational foundation behind that work. You’ll connect HubSpot, Salesforce, product data, and analytics, build the systems and lifecycle infrastructure that turn signals into action, and give Marketing and our GTM partners trusted visibility into performance. Reporting to the Senior Director of Revenue Operations, you’ll translate the Marketing Operations vision into a roadmap and independently drive it forward while partnering closely with Growth, RevOps, Data, Product, and other GTM teams.
What You’ll Do
Execute on the Marketing Operations roadmap, translating broader Marketing and GTM priorities into scalable systems, processes, and programs.
Own our marketing automation platform end to end, including workflows, lifecycle stages, segmentation, forms, lists, email operations, data hygiene, deliverability, governance, and documentation.
Build and maintain the connection between marketing automation, Salesforce, product data, and analytics so we can understand and engage users throughout the customer journey.
Establish reliable attribution and measurement across marketing and product-led journeys, including UTM governance and connections between campaigns, signups, activation, conversion, and revenue.
Build reporting and self-service dashboards that give Marketing and GTM partners a trusted view of performance and support weekly, monthly, and executive-level decision-making.
Partner with Growth to operationalize lifecycle programs across email, in-product experiences, and sales-assist triggers, turning customer and product signals into scalable journeys from signup through activation and conversion.
Build experimentation infrastructure that allows marketers to launch, measure, and learn from tests without requiring engineering support for every experiment.
Own the operational health of the MarTech stack, including integrations, data flows, governance, vendor relationships, and periodic assessments of what we should keep, retire, consolidate, or integrate.
Establish scalable practices for high-volume email operations, including audience management, domain and inbox health, deliverability, and safeguards that protect the customer experience.
Turn large and sometimes ambiguous datasets into actionable recommendations, identifying points of friction or drop-off and partnering with Marketing, Growth, Product, Data, and RevOps on opportunities to improve conversion.
Own the Marketing Operations portion of the broader Marketing budget and evaluate technology investments based on business value, scalability, and ROI.
Explore emerging capabilities in AI-enabled marketing operations and AI visibility measurement, helping the team establish useful workflows and baselines as the space develops.
What You’ll Bring
7+ years of experience in Marketing Operations or a closely related discipline, with experience operating independently in a complex B2B SaaS or product-led growth environment.
Deep experience with marketing automation platforms and CRM systems such as HubSpot, Marketo, Eloqua, and Salesforce, including lifecycle stages, campaign architecture, attribution, lead or account routing, and data governance.
Experience working with high-volume customer or prospect datasets and designing segmentation, lifecycle, and operational approaches that remain reliable at scale.
Significant experience operating high-volume email programs, with a practical understanding of deliverability, domain and inbox reputation, audience management, warming strategies, and the risks that emerge at large sending volumes.
Strong analytical skills and the ability to investigate complex datasets, identify meaningful patterns, question the quality of the underlying data, and turn findings into recommendations.
Experience building or operating lifecycle, nurture, or in-product engagement programs tied to measurable activation or conversion outcomes.
Systems thinking and experience designing integrations across marketing automation, CRM, product, analytics, and data systems.
Experience building measurement and experimentation infrastructure that enables other teams to operate and learn independently.
Strong GTM fluency and an understanding of how Marketing Operations, Growth, Sales, RevOps, Product, and Customer Success connect to customer experience and revenue.
Comfort using AI-enabled tools and workflows to accelerate your work while applying judgment to validate outputs and determine where automation is (and isn’t) appropriate.
Familiarity with product analytics tools such as Amplitude and experience with emerging AEO or AI-visibility tooling is helpful.
Experience working with contractors, agencies, or distributed partners is helpful but not required.
Familiarity with developer tools, web platforms, or another high-volume PLG business is useful, but we value relevant operating experience over category-specific expertise.
This Role Is a Great Fit If
You enjoy building the foundation, not just operating what someone else has already built. You’re energized by taking an imperfect system and creating something scalable, measurable, and trusted.
You’re comfortable moving between architecture and execution. You can define how a system should work and then get into the details yourself when necessary to make it work.
You thrive with significant autonomy. Given a goal and context, you investigate the problem, weigh tradeoffs, make a recommendation, and drive the work forward without needing a detailed playbook.
You genuinely enjoy data. Large, messy datasets make you curious, and you’re willing to dig until you understand what is happening and what the business should do about it.
You care deeply about operational quality. Data integrity, attribution, documentation, audience segmentation, and email deliverability aren’t afterthoughts—they’re part of building a trustworthy growth engine.
You balance speed with judgment. You know when to move quickly, when a shortcut creates unacceptable downstream risk, and when to challenge an approach that won’t scale.
You see AI as a way to amplify good judgment and increase leverage rather than a substitute for understanding the work.
You communicate clearly in an async, distributed environment and can build alignment across Marketing, Growth, Product, Sales, RevOps, and Data without relying on organizational authority.
Applying
Not sure you meet 100% of our qualifications?
Please apply anyway!
When applying please include:
A resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts.
Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing
accommodations@netlify.com
.
About Netlify
Netlify is the most popular way to build, deploy, and scale modern web applications, empowering everyone from fast moving solo developers to enterprise teams. Millions of developers and organizations rely on Netlify as their platform of choice for composing web applications that are production ready, performant, and flexible. Now, as we embrace the next era of software development, we are embedding the same fluid, intuitive experience into the Agent Experience (AX), making it just as simple for intelligent agents to understand, interact with, and act on our platform as it is for developers. Whether your user is human or machine, Netlify ensures the path from idea to URL is seamless, fast, and deeply reliable.
We are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you’d like to be part of, we’re excited to connect with you!
At Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and participation in Netlify’s equity plan. Our hiring range for this role is targeted at $155,000 - $210,000 for most US-based locations. Candidates outside the US or in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future.
Location: Berlin
Workplace: Hybrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
ROLE SUMMARY
You own the marketing-technology layer behind Taxfix's growth: the conversion signals that tell ad networks who converted, the customer data that powers CRM, the consent flows that decide what we may share and with whom, and the referral program, one of the growth mechanics the team owns end to end. This is a senior individual-contributor role with no direct reports. You set direction for a small engineering team (a tech lead plus 3–4 engineers, two-week sprints) that supports four products across three markets, with Paid Acquisition, CRM, Brand and Creative as internal customers. A typical week mixes debugging a missing ad-network event, scoping a referral reward, settling a data-sharing question with Legal, and explaining trade-offs to leadership. All work, including across markets, happens in English; German is not required.
WHAT YOU'LL DO
- Own conversion-signal engineering for paid acquisition: client-side and server-to-server events into Singular, Firebase/GA4, Google Ads and TikTok, including synthetic events, revenue values and predicted-LTV signals.
- Run the referral program as a product: reward mechanics, eligibility and fraud rules, voucher infrastructure (Voucherify), the in-app voucher wallet, entry points, and the experiments that tune them.
- Grow push and marketing-consent opt-in through permission primers, iOS/Android OS permission flows and notification preferences.
- Keep CRM data trustworthy: Braze attributes and events, Snowflake-to-Braze syncs, event-loss monitoring, and moving legacy messaging (SendGrid, Firebase) onto Braze.
- Turn consent and privacy requirements into product behaviour, and work with Legal on what data can go to which partner.
- Adapt tracking, CRM attributes and attribution to company launches, such as new subscription pricing tiers, without breaking downstream campaigns or reporting.
- Turn stakeholder requests, support escalations and spike findings into tickets engineers can start on, and decide what goes into the sprint.
- Weigh roadmap work against platform upkeep: pipeline migrations, security fixes, end-of-life SDKs.
- Design A/B tests (Eppo) and read the results for marketing and consent opt-s, and referral changes.
- Report progress, risks and trade-offs in writing to marketing leadership, including VP and C-level.
MUST-HAVE SKILLS AND EXPERIENCE
- Several years as a product manager owning martech, growth infrastructure or data products, setting your own roadmap with senior stakeholders.
- Hands-on mobile and web attribution: an MMP (Singular or comparable), server-to-server events, and ad-network conversion setups (Google Ads, TikTok).
- Event-tracking depth: you can define an event schema, write a tracking spec, and trace a missing or duplicated event through Segment, Google Tag Manager and the receiving platform.
- CRM data platforms, ideally Braze: custom attributes, event-triggered segmentation, data ingestion and sync quality.
- Working knowledge of EU consent and privacy: GDPR, consent mode, iOS App Tracking Transparency, and how push permissions behave on iOS and Android.
- Experimentation: framing hypotheses, choosing and configuring metrics, judging when a result is real.
- Precise writing: specs that engineers (and AI coding agents) can start on without a meeting, and concise updates and decision memos for leadership.
- Enough technical fluency to work through trade-offs with engineers across mobile apps (React Native), backend services and data pipelines, and to triage production incidents.
NICE TO HAVE
- Performance marketing experience with the main app and web acquisition channels (e.g. Google Ads, TikTok).
- Referral, loyalty or voucher programs; Voucherify specifically.
- Predicted-LTV or value-based bidding signals (e.g. Churney).
- Deep linking and deferred deep linking across ad networks.
- AI-driven CRM orchestration (Aampe) or creative asset tooling (Frontify, AI creative tagging).
- Building AI agents or automation for product and engineering workflows.
- Querying data yourself in SQL (Snowflake), and familiarity with dbt and Airflow.
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Check out our Life at Taxfix https://www.linkedin.com/company/taxfix/life/8684512c-424f-44de-8d07-6e6b516e3319/?viewAsMember=true page on LinkedIn to get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
When someone calls an airline, texts a retailer, or opens their bank's app and talks to a Sierra agent, our systems carry that conversation. Phone calls, SMS, WhatsApp, email, and the chat inside our customers' apps all run through this team.
AI voice, chat, and messaging agents are new and they must operate with global communication networks. Nobody has fully solved how to make the two work together at the speed of a real conversation. We have to solve it for millions of calls, and you will be building the future of how entire industries will operate with AI agents.
Demo: Finding the perfect stay https://sierra.ai/resources/videos/demo-finding-the-perfect-stay
Demo: Flight disruption recovery https://sierra.ai/resources/videos/demo-flight-disruption-recovery
- Multi-modal: Make one conversation work across voice, text, and screen. A customer can start by talking, switch to typing on a crowded train, send a photo of a broken part, and get a link or a form back on screen. The agent remembers everything, whichever way the customer talks and personalizes it. You will build on the frontier here, and decide what it should feel like.
- Make AI voice feel like a real conversation. Every call crosses carriers, telephony networks, and contact centers around the world before it reaches our agent. Making AI agents feel lively and real across global infrastructure is a critical problem to get right for end users.
- Give personal AI agents a safe way in. More people now have their own AI assistants. Today a company can either block them or hand them the user’s full account access. The Personal Agent Protocol https://personalagentprotocol.org/ is an open standard that offers a better option: a safe way for personal agents to work with a company and its Sierra agent. You’ll help build it.
- Build the agent experience inside the app. ChatKit is our library of native iOS, Android, and web components for talking to an agent. It covers voice controls, live waveforms, transcripts, and chat. Customers use it to build an agent experience inside a customer’s flagship app, not like a widget added on top. You decide what those components are and how they behave.
- Get every call to the right agent. You’ll build and own our global telephony stack: SIP, WebRTC, the Sierra Voice Protocol and our integrations with major contact-center platforms. That means millions of calls and messages, and every one of them reaching the right agent.
- Put Sierra on every channel. SMS, WhatsApp, RCS, email, LINE, Messenger and Instagram. You’ll build the tools that let developers launch a new channel on their own, delivering value in hours not weeks.
WHAT OWNERSHIP LOOKS LIKE
- A bias for shipping. You move fast, and you finish what you start.
- Curiosity about the hard parts. You go deep where other engineers avoid going: protocols, edge cases, and end to end multi-modal experiences.
- An AI-native way of building. You not only use AI tools every day, it is ingrained in the way you operate and think. You’ve deleted all old priors and re-invented the way you and your teams work from the ground up. Come ready to tell us about something you built that you couldn’t have built 6 months ago.
- An obsession with the details. When one call in ten thousand fails, you want to know why. You obsess about the product experience and pixels as much as you do latency and reliability.
- Strong backend fundamentals. You can also work comfortably across backend, infra, mobile and web.
- 3+ years building production software that real users depend on.
WHAT YOU'LL BRING
- A passion for being on the frontier of AI products.
- Pride in building reliable, maintainable, and secure systems that scale.
- Motivation and high-agency to drive outcomes in a high-autonomy culture.
- 4+ years hands-on experience building production systems.
- Degree in Computer Science or related field, or equivalent professional experience.
EVEN BETTER...
- Experience building AI products for enterprise or consumers
- Experience building native SDKs for iOS (Swift) or Android (Kotlin)
- Experience building messaging apps, voice apps or voice agents
- Experience with SIP, WebRTC, Twilio or contact-center platforms
- Experience with real-time, low-latency distributed systems
None of these are required. If the problems above excite you, we’d love to hear from you.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Every dollar Anthropic earns and every dollar it spends on compute has to reach the books correctly, and the volume grows with Claude usage. That data comes from across the company and from partners: usage and billing, compute, infrastructure assets, leases. Products and pricing models keep launching, and each one adds another path into the books. Our goal is a continuous close with zero material issues, with audit-grade controls.
You’ll build the platform that gets us there: one front door for every finance event, an append-only ledger, and an accounting engine that posts each event exactly once. This is a distributed systems problem with an unusually high correctness bar. The system has to be right to the cent, replay cleanly and explain any number as of any date, at that volume. You will shape its architecture. Its users include Claude agents, which read and write through the same APIs and controls as people.
You’ll work closely with SWEs in Billing, Compute and Infra on shared contracts and APIs, and with product owners, finance operations and internal audit to turn accounting and controls requirements into designs. You don’t need a finance background. If you have built backend systems where correctness matters, we will teach you the domain.
Responsibilities
Design and build the front door into finance and its governed contracts: APIs for apps and agents, an event bus for systems that publish, adapters for vendor apps and reports, data-quality gates, and processing that posts every event exactly once, with replay and backfill
Drive the build of the accounting ledger and engine: an append-only ledger with idempotent posting, a rules framework that turns business events into journal entries, translation into the ERP, and period locks
Design and build the SDKs and frameworks that finance apps and agents build on
Build controls into the platform as code: immutable audit trail, maker-checker, scoped access and segregation of duties
Build and run the production services that other engineering teams call in real time, such as the tax and collections services in the billing flow, and own their reliability: uptime, latency, throughput and correctness targets agreed with those teams
Shape the platform’s technical direction: architecture, engineering standards and design reviews
Minimum qualifications
Strong backend engineering in a statically typed language such as Go, Java or Rust, or Python at scale
Experience designing and running high-volume, event-driven systems (publish/subscribe, streaming) with idempotent processing, replay and backfill
Experience designing relational data models and writing SQL for complex, versioned data
Experience designing APIs, SDKs and service-to-service integrations used by other teams
Experience building systems with auditability, access control or compliance requirements
Experience turning requirements from non-engineering partners into technical designs
Strong written and verbal communication, including design docs
Preferred qualifications
10+ years of experience
Experience building developer platforms or paved paths
Experience with streaming systems such as Pub/Sub or Kafka
Experience building with LLMs and agents, including MCP
Built a ledger, sub-ledger, billing or payments system
Familiarity with accounting concepts: double-entry, journal entries
Familiarity with internal controls and audit concepts: audit trails, segregation of duties, change management
Exposure to ERP or financial systems, such as Workday Financials
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role
Every dollar Anthropic earns and every dollar it spends on compute has to reach the books correctly, and the volume grows with Claude usage. That data comes from across the company and from partners: usage and billing, compute, infrastructure assets, leases. Products and pricing models keep launching, and each one adds another path into the books. Our goal is a continuous close with zero material issues, with audit-grade controls.
We're looking for an Engineering Manager to lead the engineers who build the platform that gets us there: one front door for every finance event, an append-only ledger, and an accounting engine that posts each event exactly once. You’ll hire and grow the team, and hold the bar for how the platform is built and run in production. Its users include Claude agents, which read and write through the same APIs and controls as people.
You'll partner with engineering teams in Billing, Compute and Infra on shared contracts and APIs, and with product owners and finance operations, who set the priorities and define the needs. You don't need a finance background. If you have led teams that build backend systems where correctness matters, we will teach you the domain.
Responsibilities
Lead and grow a team of engineers: hire, coach and hold a high bar for engineering quality
Own delivery of the front door for finance events and its governed contracts, and the accounting ledger and engine, so every event is posted exactly once and can be traced back to its source
Be accountable for the production services that other engineering teams call in real time, such as the tax and collections services in the billing flow
Make sure finance apps and agents have the platform support they need: SDKs and frameworks, scoped access, SOX guardrails, observability, and the capabilities finance needs that claude products do not provide out of the box
Define and own the reliability and correctness bar: SLOs on the services other teams call, tests that check key upstream calculations on every change, and daily accuracy and completeness checks from source to books
Align on technical design, data contracts and APIs with engineering leaders in Billing, Compute and Infra
Drive down the time it takes finance to support a new product, program or compute buildout
Minimum qualifications
Have led teams that build and run high-volume backend systems where correctness matters, such as ledgers, billing, payments, metering or other systems of record
Have built or run event-driven systems with idempotent processing, replay and backfill, and know what it takes to keep them correct in production
Have sound judgment on platform boundaries, data contracts and API design
Have hired and grown engineers, and set engineering standards for platforms
Work well across functions, with upstream engineering teams, finance and auditors, and explain technical trade-offs clearly to non-engineering partners, in writing and in the room
Preferred qualifications
Have 3+ years of engineering management experience, with 8+ years total in the industry
Built developer platforms or paved paths used by other builders
Worked with Go and with streaming systems such as Pub/Sub or Kafka
Built with LLMs and agents, including MCP
Built or run a ledger or sub-ledger, with a working knowledge of double-entry accounting
Managed teams through audit and compliance work, such as SOX change management, segregation of duties and audit trails
Worked with ERP or financial systems, such as Workday Financials or Oracle Financials
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Argentina; Belgrade, Serbia; Mexico City, Mexico; Tbilisi, Georgia; Madrid, Spain; Panama City, Panama
Are you a hands-on technical leader who knows Magento and Shopify inside out, speaks fluent SEO, and keeps infrastructure secure? We are looking for someone to own our e-commerce, SEO and security ecosystem end to end.
You will be the
single point of contact
between our business teams and our technology partners: e-commerce development agencies, infrastructure and security providers, and several SEO contractors. You will turn business needs into clear technical requirements, hold partners accountable for quality and timelines, and keep our online stores fast, stable and secure.
This is an ownership role. You will analyze, decide and approve, escalating only the big calls.
Ownership & Decision-Making
▪ Own our e-commerce, SEO and security infrastructure end to end
▪ Make decisions on priorities, budgets and solutions
▪ Approve partner tasks, quotes and deliverables, and track performance against SLAs, KPIs and scope
▪ Act as technical advisor to our Magento developers: review tickets, challenge solutions, and guide code, architecture and infrastructure
E-commerce (Magento & Shopify)
▪ Lead our e-commerce development partner across both platforms
▪ Turn business requirements into briefs, user stories and acceptance criteria
▪ Prioritize the backlog: features, integrations, bug fixes, upgrades and maintenance
▪ Coordinate UAT and sign off releases before go-live
▪ Oversee upgrades, extensions/apps and integrations (payments, shipping, ERP, marketing tools)
▪ Monitor site speed, uptime and conversion issues, and drive fixes
Infrastructure & Security
▪ Lead our hosting and security partner
▪ Coordinate patching, backups, monitoring and disaster recovery
▪ Manage access requests, permissions and offboarding using least-privilege principles
▪ Follow up on security alerts, incidents and audits through to remediation
▪ Maintain documentation of environments, credential processes and access rights
SEO Management
▪ Coordinate multiple SEO contractors across our websites
▪ Analyze organic traffic, rankings, indexing, crawl errors and Core Web Vitals (GSC, GA4, Ahrefs, SEMrush)
▪ Review reports and give clear, actionable feedback
▪ Guide technical SEO (site structure, speed, structured data, canonicals, redirects, sitemaps, robots.txt) plus on-page and off-page SEO
▪ Turn SEO fixes into dev tickets and verify completion
▪ Track KPIs and recommend scope or contractor changes when needed
Catalog Coordination
▪ Work with the Catalog Manager so product data, categories, pricing and images work correctly on both stores
▪ Translate catalog needs (attributes, bulk imports, feeds, filters, merchandising rules) into technical requirements
▪ Align launches, seasonal updates and promotions with technical releases
▪ Resolve sync errors, missing products and feed failures
Project Management & Governance
▪ Plan and track projects: scope, timeline, budget, risks and dependencies
▪ Run status meetings and report progress and decisions to management
▪ Track partner SLAs, invoices and hours
▪ Manage incidents and blockers when stores or systems go down
▪ Keep the project log, roadmap and knowledge base up to date
Requirements
▪
5+ years hands-on with Magento (Adobe Commerce) and Shopify
, deep enough to advise developers on architecture and solutions
▪
Strong technical SEO
: on-page, off-page, link building, site audits, GSC, GA4, Ahrefs/SEMrush
▪
Deep knowledge of servers, hosting, cloud and web security
, plus user access management
▪ Solid grasp of e-commerce operations: catalog, checkout, payments, shipping, promotions, analytics
▪ Proven experience managing
multiple agencies, contractors or vendors at once
▪ Strong project management: planning, prioritization, budgeting, risk and reporting
▪ Comfortable owning decisions and being accountable for results
▪ Experience with Jira, Asana, Trello or similar
▪
Excellent spoken and written English
▪ Organized, proactive and self-directed
Location: Australia
Reporting to the Global Talent Applications Support Manager, the
Global SAP SuccessFactors Support Analyst
will serve as the primary L2 and L3 support contact for SuccessFactors operations across Australia, Singapore and New Zealand. The role will manage incidents, service requests and change requests in line with Dentons service level targets and quality standards, provide controlled functional and technical administration, and ensure issues are resolved at the appropriate support level or escalated effectively. The successful candidate may also need to provide backup support for other Global Team members supporting Canada, Europe and UKIME regions when required and will work closely with local Talent teams, the Global Operations Team, the AMS and Project Implementation Partner Teams.
Responsibilities
Implementing Incident Management processes on an IT Service Management System to meet the ongoing needs of the business
Triage tickets based on their subject matter and complexity, and when required escalate to AMS Team
Provide primary operational support for Australia, Singapore and New Zealand and backup support for Canada, Europe and UKIME during planned or unplanned Team absences
Manage Role-Based Permissions framework for assigned regions, ensuring that changes are appropriately assessed, tested and implemented without creating data privacy, information security or unintended access issues for other regions
Perform SuccessFactors configuration updates, including business rules, approval workflows, Alerts, picklists, data models, Business Configuration, creation or maintenance of Metadata Framework (MDF) objects etc.
Monitor and act on findings from the SAP SuccessFactors Check Tool, coordinating remediation and validation where required
Manage and maintain Performance & Goals and Recruiting templates, including controlled updates, testing , deployment and Launch.
Work with local Talent teams, Global Operations Team, AMS and Project Implementation Partners to clarify requirements, coordinate delivery, test solutions and resolve incidents or defects
Run regular reports for regions, in agreed formats / data sets
Measure and monitor service level targets and follow up with ticket owners before breaches occur
Monitor System Implementation partner portal to ensure that linked tickets are maintained / updated regularly
Help to maintain user FAQs, 'How To' guides and other support documentation on MS Teams
Requirements
Technical Skills
Strong SAP SuccessFactors experience, combining functional knowledge with hands-on technical and configuration skills
Employee Central, including Core HR and Time, and Recruiting experience are essential
Experience with Onboarding 2.0, Learning, Performance & Goals and Compensation is desirable
Experience with SAP Business AI capabilities, including Joule, is preferred
Knowledge of Talent Intelligence Hub and skills-based talent processes is preferred
Proficiency in SAP SuccessFactors Story Reports, including report design, data validation and stakeholder-ready outputs, is preferred
Experience providing high-quality application support and customer service in an IT and HR technology environment
Advanced Microsoft Excel skills, including pivot tables, data analysis and charts
Behavioral Skills
Demonstrated ability to troubleshoot
Problem-solving mindset
Excellent written and verbal communication skills, with the ability to explain technical matters clearly to both technical and non-technical stakeholders
Excellent client service and stakeholder management skills, with the ability to build effective working relationships across local Talent teams, Global Operations Team and AMS and Implementation partners
Self-motivated and able to work under limited supervision
Highly organized, able to multi-task and meet deadlines
· Able to work effectively across regions and time zones, balancing local priorities with global standards
Benefits
Remuneration and benefits package will reflect the successful candidates experience and competencies.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Disclaimer:
Please ensure when applying for this role you are legally eligible to work/live in your location. Visa sponsorship or relocation costs will not be provided.
Location: Philippines; South Africa; Ukraine
About ELVTR
At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, DreamWorks and more.
Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries. To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.
Why This Role Exists
Sales Operations Support Representative
will support the efficiency, scalability, and day-to-day operations of our sales function.
This is
a full-time
remote position with working hours from
9 AM - 6 PM UK time
(with potential shift to
12 PM - 9 PM UK time
in the future to accommodate US-based customers).
What You Will Do
Conduct daily checks to ensure smooth functioning of core systems (CRM, operational tools, integrations), maintaining high uptime and data integrity
Respond to customer inquiries via email, ensuring timely and exceptional customer service.
Handle incoming customer calls, addressing questions and assisting with enrollments when needed.
Conduct sales conversations with customers to support the sales team during high-volume periods.
Prepare sales materials and documentation for new course launches.
Prepare and maintain essential sales enablement materials, including sales templates, payment links, product documentation, and related resources
Own and continuously update the centralized library of sales resources, processes, procedures, product documentation, and regulatory information
Collaborate with cross-functional teams (Marketing, Finance, Tech, and Operations) to ensure smooth sales processes.
Proactively identify bottlenecks and inefficiencies across the sales cycle and operational workflows
Suggest and implement automation and optimization initiatives to improve speed, accuracy, and scalability
Requirements
At least C1 level of English proficiency
2+ years of experience in sales, customer service, sales operations, or a related role
Excellent phone and email communication skills, with the ability to build strong relationships with customers and internal teams
Strong organizational skills with high attention to detail
Proficiency with CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools
Positive attitude, self-starter mindset, and strong team collaboration skills
Nice to have: AI proficiency for sales data analysis, process automation, or workflow optimization
You Are a Strong Fit If
Enjoy optimizing processes and making systems run smoothly
Are comfortable supporting sales teams in fast-paced, high-growth environments
Like combining operational work with direct customer interaction
Are detail-oriented, organized, and proactive in solving problems
Are curious about using AI and automation to improve efficiency
Benefits
Competitive Salary and Bonuses: We value your contributions and offer competitive compensation and performance-based incentives.
Comprehensive Benefits: Enjoy gym membership reimbursements, mental health benefits, generous vacation allowances, and complimentary access to all our courses.
Flexible Work Environment: Work remotely with a schedule that accommodates your personal and professional needs.
Growth Opportunities: Join a company committed to your professional development, offering abundant opportunities for career advancement.
Join Us
If you are a detail-oriented professional ready to contribute to a leading online education platform, we encourage you to apply. Elevate your career with ELVTR.
ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.
ГибридAmsterdam
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Argentina; Belgrade, Serbia; Mexico City, Mexico; Tbilisi, Georgia; Madrid, Spain; Panama City, Panama
УдалённоAustralia; · Able to work effectively across regions and time zones, balancing local priorities with global standards; Visa sponsorship or relocation costs will not be provided
УдалённоPhilippines; South Africa; Ukraine
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