Location: San Francisco; New York
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
REQUIREMENTS
Product Positioning & Technical Narrative
- Own the positioning and messaging for Baseten’s dedicated inference and platform capabilities, including autoscaling, routing, failover, release safety, observability, and cost/performance capabilities.
- Translate infrastructure-heavy product work into buyer narratives for ML engineering, platform engineering, security, compliance, procurement, and executive audiences.
- Partner with Product and Engineering to understand the technical architecture, customer value, roadmap tradeoffs, and proof points behind each capability.
- Define when a capability should be positioned as a platform differentiator, a dedicated inference requirement, a reliability story, a compliance story, or sales enablement.
- Build messaging that is technically credible without being overly implementation-focused or generic.
Launch Strategy & GTM Execution
- Build and execute launch plans for major dedicated inference and serving platform capabilities, from early internal enablement through external announcement.
- Decide what deserves a full launch versus what should ship through docs, sales enablement, customer-specific materials, or targeted enterprise outreach.
- Create launch assets including messaging briefs, landing pages, blog posts, sales decks, one-pagers, FAQs, demo storylines, competitive talk tracks, and customer-facing proof points.
- Sequence launches and supporting assets based on customer demand, product readiness, sales need, and market opportunity.
- Partner with Demand Gen, Sales, Solutions, and Customer Marketing to turn product capabilities into pipeline-generating campaigns and enterprise deal support.
Market, Customer & Competitive Intelligence
- Build a deep understanding of how AI-native companies and enterprises run production inference today, where their current infrastructure breaks, and what they need as workloads scale.
- Turn ambiguous customer and market signals into clear recommendations for Product, Sales, and Marketing.
- Develop competitive messaging against inference providers, cloud platforms, and internal DIY alternatives
Cross-Functional Partnership
- Partner with Engineering to ensure technical claims are accurate, defensible, and supported by real product behavior.
- Work with Sales and Solutions teams to understand deal blockers, buyer objections, and enablement gaps.
- Collaborate with Demand Gen and Customer Marketing to build campaigns, customer stories, and field programs
REQUIREMENTS
- 6+ years in product marketing, technical marketing, developer marketing, or a related GTM role, ideally at an infrastructure, developer tools, cloud, data, or AI company.
- Strong technical fluency and the ability to quickly ramp on infrastructure concepts like autoscaling, routing, failover, capacity, observability, deployment models, and performance optimization.
- Experience translating complex technical products into clear, differentiated positioning for both technical practitioners and enterprise decision-makers.
- Track record building launch strategies and GTM plans for platform products, infrastructure products, or technical capabilities with long enterprise sales cycles.
- Excellent storytelling skills, with the ability to make technical infrastructure feel concrete, credible, and commercially urgent.
NICE TO HAVE
- Experience with AI/ML infrastructure, inference, model serving, cloud infrastructure, Kubernetes, observability, DevOps, or distributed systems.
- Experience marketing products to ML engineers, platform engineers, infrastructure leaders, security/compliance teams, or technical executives.
- Experience building competitive positioning against cloud providers, inference providers, model API companies, or internal platforms.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Задачи:
— Разрабатывать и поддерживать интеграции с платёжными и финансовыми сервисами (REST / SOAP API, OAuth, API-key / Bearer);
— Подключать новых провайдеров, валюты и страны, развивать pay-in / pay-out flows;
— Проектировать и реализовывать REST API на Node.js + TypeScript + Express;
— Реализовывать webhooks: signature / HMAC verification, idempotency, deduplication, retries;
— Разбираться с проблемами интеграций (таймауты, частичные отказы, нестабильность API);
— Работать с NoSQL: моделирование данных, индексы, транзакции;
— Поддерживать KYC / AML интеграции;
— Писать unit / integration tests и участвовать в code review;
— Деплоить и поддерживать сервисы в облаке, разбирать production-инциденты.
Требования:
— Опыт коммерческой разработки на Node.js + TypeScript от 3 лет;
— Практический опыт в Fintech / Payments / Banking / payment-heavy e-commerce от 1 года;
— Опыт разработки и поддержки интеграций с внешними API (REST и SOAP);
— Уверенное понимание HTTP / HTTPS, REST API, webhooks, authentication и status codes;
— Практический опыт с idempotency, retries, deduplication и HMAC / signature verification;
— Опыт работы с NoSQL;
— Понимание денежных расчётов и проблем floating point (опыт с BigNumber / Decimal или аналогами);
— Опыт работы с Docker и деплоя backend-сервисов в GCP / AWS / Azure.
Будет плюсом:
— Интеграции с международными платёжными, крипто- или KYC-провайдерами;
— Практическое знание AML / KYC, 3DS 2.0, chargebacks, reversals;
— Опыт работы с несколькими провайдерами и fallback / routing logic;
— Опыт работы с микросервисной архитектурой, очередями, contract testing;
— Базовый React (чтобы при необходимости читать/менять существующий код);
— Использование AI-инструментов для разработки.
Location: Ukraine
Workplace: remote
Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are looking for a
Mobile Developer
to join Creatio’s Mobile Domain team and help build product experiences for users who work on the go.
You will work on a cross-platform mobile solution built with Flutter and integrated with native Android and iOS applications. The role combines cross-platform development, native integrations, offline scenarios, and reusable configurable components within Creatio’s metadata-driven platform.
This is a hands-on engineering role with ownership at the feature and component level. You will design and deliver features end to end while working with modern engineering approaches, including AI-assisted and agentic development.
Responsibilities:
Design and implement mobile features end to end across Flutter and native Android/iOS layers.
Build reusable components and business features using native device capabilities, REST APIs, and offline scenarios.
Own the technical design and quality of delivered features, including data flow, edge cases, and testing.
Develop integrations between cross-platform and native functionality using platform channels.
Investigate and resolve production issues, including platform-specific, performance, and synchronization problems.
Review code and contribute to engineering guidelines, reusable components, and internal tooling.
Participate in technical research, prototyping, and validation of new capabilities.
Mentor middle and junior engineers through reviews, pairing, and knowledge sharing.
Collaborate with Tech Lead, Engineering Manager, QA, and Product teams to define workable technical solutions.
Occasionally contribute to backend (.NET/C#) or web (Angular/TypeScript) components.
Contribute to AI-assisted and agentic engineering practices within the team.
Requirements:
Must have
4+ years of professional software development experience, including 3+ years in mobile development.
Strong hands-on experience with Flutter and Dart.
Experience integrating cross-platform modules with native Android/iOS applications and working with platform-specific functionality.
Hands-on experience with JavaScript and TypeScript.
Good understanding of state management and unidirectional data flow, such as BLoC.
Solid knowledge of Clean Architecture, SOLID principles, dependency injection, and modular design.
Experience with REST APIs, JSON, local persistence, and offline/synchronization scenarios.
Familiarity with at least one native mobile technology: Java, Kotlin, Objective-C, or Swift.
Strong testing practices, including unit and widget testing.
Experience with Git, CI/CD, automated testing, and static analysis.
Practical exposure to AI-assisted development and agentic workflows, or strong interest in this area.
English level: Upper-Intermediate (B2) or higher.
Nice to have
Backend (C#/.NET) or web (Angular/TypeScript) experience for occasional full-stack contributions.
Experience with SDK development, packaging, linting, and unit testing.
Experience with metadata- or schema-driven UI.
Background in CRM, ERP, field service, or other data-heavy enterprise mobile applications.
Experience with native device capabilities and integrations (e.g. geolocation, camera, push notifications, OAuth/SSO), real-time communication, analytics, accessibility, and localization.
Experience with enterprise mobility, including MDM/MAM, enterprise distribution, and corporate security requirements.
What to expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Poland
Workplace: remote
Creatio is a global vendor of an agentic CRM & workflow platform with no-code and AI at its core. We help organizations automate customer and operational workflows achieving the fastest time-to-value and the highest ROI on the market. Millions of workflows run on Creatio daily, supporting thousands of clients in over 100 countries. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who We’re Looking For:
We are looking for a
Mobile Developer
to join Creatio’s Mobile Domain team and help build product experiences for users who work on the go.
You will work on a cross-platform mobile solution built with Flutter and integrated with native Android and iOS applications. The role combines cross-platform development, native integrations, offline scenarios, and reusable configurable components within Creatio’s metadata-driven platform.
This is a hands-on engineering role with ownership at the feature and component level. You will design and deliver features end to end while working with modern engineering approaches, including AI-assisted and agentic development.
Responsibilities:
Design and implement mobile features end to end across Flutter and native Android/iOS layers.
Build reusable components and business features using native device capabilities, REST APIs, and offline scenarios.
Own the technical design and quality of delivered features, including data flow, edge cases, and testing.
Develop integrations between cross-platform and native functionality using platform channels.
Investigate and resolve production issues, including platform-specific, performance, and synchronization problems.
Review code and contribute to engineering guidelines, reusable components, and internal tooling.
Participate in technical research, prototyping, and validation of new capabilities.
Mentor middle and junior engineers through reviews, pairing, and knowledge sharing.
Collaborate with Tech Lead, Engineering Manager, QA, and Product teams to define workable technical solutions.
Occasionally contribute to backend (.NET/C#) or web (Angular/TypeScript) components.
Contribute to AI-assisted and agentic engineering practices within the team.
Requirements:
Must have
4+ years of professional software development experience, including 3+ years in mobile development.
Strong hands-on experience with Flutter and Dart.
Experience integrating cross-platform modules with native Android/iOS applications and working with platform-specific functionality.
Hands-on experience with JavaScript and TypeScript.
Good understanding of state management and unidirectional data flow, such as BLoC.
Solid knowledge of Clean Architecture, SOLID principles, dependency injection, and modular design.
Experience with REST APIs, JSON, local persistence, and offline/synchronization scenarios.
Familiarity with at least one native mobile technology: Java, Kotlin, Objective-C, or Swift.
Strong testing practices, including unit and widget testing.
Experience with Git, CI/CD, automated testing, and static analysis.
Practical exposure to AI-assisted development and agentic workflows, or strong interest in this area.
English level: Upper-Intermediate (B2) or higher.
Nice to have
Backend (C#/.NET) or web (Angular/TypeScript) experience for occasional full-stack contributions.
Experience with SDK development, packaging, linting, and unit testing.
Experience with metadata- or schema-driven UI.
Background in CRM, ERP, field service, or other data-heavy enterprise mobile applications.
Experience with native device capabilities and integrations (e.g. geolocation, camera, push notifications, OAuth/SSO), real-time communication, analytics, accessibility, and localization.
Experience with enterprise mobility, including MDM/MAM, enterprise distribution, and corporate security requirements.
What to expect from us:
Growth & Development:
Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being:
We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact:
A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture:
Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package:
We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Задачи:
— Проектировать UX и UI новых игровых экранов и фич.
— Работать внутри существующего визуального стиля игры, сохраняя его консистентность.
— Поддерживать и развивать UI Kit: добавлять новые компоненты и состояния по мере развития проекта.
— Продумывать структуру интерфейсов для сложных игровых систем: прогрессия, персонажи, экипировка, события, магазины, Battle Pass, рейтинги, турниры и т.д.
— Выстроить AI first pipeline создания UI: от постановки задачи и генерации структуры экрана до получения максимально готового результата в Figma.
— Использовать AI не только для референсов или генерации картинок, а как полноценный рабочий инструмент: агенты, генерация layouts, работа с design system, автоматизация повторяющихся операций, генерация вариантов и т.д.
— Улучшать саму дизайн систему так, чтобы AI мог как можно надежнее собирать из нее новые интерфейсы.
— Подготавливать макеты и компоненты для передачи в разработку и взаимодействовать с командой Unity.
Требования:
— Опыт работы над RPG, Strategy, 4X, social casino или другими UI heavy играми.
— Хорошее понимание UX мобильных игр: информационная иерархия, навигация, состояния элементов, onboarding, progression UX.
— Сильное владение Figma, компонентами, variants, variables и design systems.
— Умение работать с уже существующим стилем.
— Понимание того, как строить масштабируемый UI Kit для игры с большим количеством экранов.
— Опыт построения AI процессов вокруг Figma.
— Опыт работы с Figma API / MCP / AI-агентами.
— Понимание UI DSL, structured UI descriptions, YAML/JSON схем интерфейсов или похожих подходов.
— Опыт автоматической генерации экранов из дизайн системы.
— Понимание Unity UI и того, как дизайнерские компоненты превращаются в реальные игровые интерфейсы.
Условия:
— Part time.
— Удаленная работа.
— Долгосрочное сотрудничество.
— Гибкий график, важнее результат и скорость коммуникации с командой.
При отклике прислать:
— примеры RPG / Strategy / других системных игр, над которыми вы работали.
— короткое описание того, как именно вы сейчас используете AI в UI/UX работе.
— резюме в PDF, ссылку на общий портфель и ставку в час.
Responsibilities:
— Develop high-quality features and improvements in React and TypeScript, focusing on maintainability and readability.
— Own features end-to-end across the UI, BFF, and async jobs, integrating with Java backend services.
— Integrate UI with backend services, consuming and shaping their APIs.
— Participate in design discussions and contribute to UI architecture, state boundaries, and API contracts.
— Build and maintain BFF endpoints using Node.js and Fastify for UI-specific data shaping.
— Design async flows for long-running analyses using BullMQ, ensuring retry-safe, idempotent jobs with clear UI status.
— Optimize data-heavy reporting views with virtualization, pagination, and backend aggregation.
— Use AI-assisted development tools (e.g., Claude CLI / Claude Code) efficiently, applying good judgment.
— Evaluate trade-offs considering simplicity, cost, stability, and performance.
— Collaborate with the team to break down work, estimate tasks, and deliver incrementally.
— Work closely with backend, product, and data teams for smooth feature integration.
— Engage actively in code reviews to maintain high-quality standards.
— Keep up with industry trends and suggest practical improvements.
Qualifications:
— 7+ years of hands-on frontend development experience with strong React and TypeScript skills.
— Experience owning frontend features end-to-end in production with clear separation of concerns and safe typing across API boundaries.
— Solid understanding of frontend performance and scalability including re-render costs, virtualization, pagination, and progressive loading.
— Comfortable working across frontend/backend boundaries, integrating with backend services and designing API contracts.
— Proficient with AI-assisted development tools, able to decompose complex tasks, supervise workflows, review generated code critically, and ensure correctness, security, testing, and maintainability.
— Experience with Vite (build configuration, code-splitting, developer experience) is a plus.
— Experience with SQL and NoSQL databases.
What we offer:
— Referral Program to help grow the team.
— Premium IT Equipment such as MacBook Pro or hardware of choice.
— Excellent work-life balance with flexible hours and full remote possible.
— Competitive compensation and benefits package.
— Opportunity to work alongside top experts worldwide contributing to the Java ecosystem.
Location: Romania; Brazil; Peru; Sweden; Colombia; Argentina; Cyprus; South Africa; Czech Republic; Hungary; Mexico; Chile; Poland; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Our Platform and Core Engineering teams build the systems that make Kraken secure, resilient, and scalable. Their impact isn’t measured by customer-facing features, but by the strength, correctness, and leverage of the foundations they create. These teams power Kraken systems behind the scenes — enabling product teams to move fast while meeting the highest standards for reliability, compliance, and security.
Engineers design shared services, internal platforms, and critical infrastructure that support company-wide initiatives. They optimize for safety, scalability, observability, auditability, and operational excellence — often operating in regulated, security-sensitive, and risk-heavy environments where precision matters.
We’re looking for engineers with deep systems ownership and an architecture-first mindset — builders who take pride in long-lived services, thrive in complex environments, and are motivated by strengthening the backbone of the crypto ecosystem.
THE OPPORTUNITY
- Design and implement robust Rust services and foundational libraries that power Kraken’s core infrastructure, prioritizing correctness, security, and long-term maintainability.
- Write reusable, testable, and highly efficient code built for scale, observability, and operational resilience in production environments.
- Collaborate on large-scale distributed systems architecture, shaping low-latency, fault-tolerant services that support global trading and internal platforms.
- Work alongside hundreds of experienced Rust engineers, contributing to a high-bar engineering culture grounded in ownership, rigor, and craftsmanship.
WHAT YOU BRING
- 7+ years of software engineering experience
- Experience building and scaling shared systems, internal platforms, and supporting multiple product roadmaps
- Proficient in writing network services or asynchronous code in Rust
- Have a security-first mindset during system design to ensure robustness
- Demonstrate the ability to autonomously debug issues across the stack (OS, network, application)
- Apply a solid understanding of distributed systems and technologies, including RPC protocols, Kafka, and Event-Driven Systems, to design scalable solutions
- Collaborate effectively with product teams to gather requirements and constraints for designing appropriate systems
- Take complete end-to-end ownership of systems and libraries
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Poland; India; Georgia
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a CMS & DAM Engineer to join a greenfield digital news platform build for a major international news brand. There is no legacy system, no migration burden — this is a new platform built from scratch, video-first and breaking-news-first, designed to sustain extreme traffic during major events and support complete newsroom workflows from draft to publish.
You'll own the CMS configuration and digital asset management layer end-to-end — from content models and editorial workflows through DAM taxonomy, rights management, and integrations with video, search, and distribution services. This is a full-lifecycle engagement: discovery, build, launch, and multi-year support.
WHAT YOU'LL DO
CMS Configuration & Development
- Configure and develop the selected CMS platform — AEM or Amplience.
- Implement content models, templates, components, and editorial configurations.
- Configure authoring, approval, scheduling, and publishing workflows to support full newsroom operations.
- Support breaking-news and major-event editorial capabilities, including homepage mode-switching under high traffic.
- Implement taxonomy and structured-content models.
- Configure permissions and newsroom roles.
- Implement preview and publishing capabilities.
- Develop CMS extensions where native functionality does not meet requirements.
- Integrate CMS with DAM, search, video, and downstream distribution services.
- Support testing, editorial training, and production stabilization.
Digital Asset Management
- Own the design and configuration of digital asset management workflows end-to-end.
- Define image and video metadata structures, taxonomy, credits, captions, source, and rights metadata.
- Design embargo, licence, and expiration management workflows.
- Establish image rendition, crop, and focal-point workflows.
- Define duplicate and near-duplicate asset handling approaches.
- Design asset usage and reference tracking.
- Establish replacement, restriction, and takedown workflows.
- Integrate DAM with CMS, video pipeline, and distribution services.
- Support asset migration, editorial training, and operational governance.
BASIC QUALIFICATIONS
- Hands-on experience configuring and developing on AEM or Amplience in a production environment.
- Experience implementing content models, editorial workflows, and publishing pipelines for a content-heavy platform.
- Strong understanding of DAM concepts — metadata, taxonomy, rights management, renditions, and asset lifecycle.
- Experience integrating CMS and DAM systems with third-party services — video platforms, search, CDN, or distribution APIs.
- Ability to configure permissions and role-based access for multi-user editorial teams.
- Experience working on structured, phased delivery programmes with clear milestones and launch targets.
- Strong communication skills — able to work with editorial, product, and engineering stakeholders.
PREFERRED QUALIFICATIONS
- Experience delivering CMS/DAM solutions for news, media, or publishing organizations.
- Familiarity with breaking-news editorial workflows and high-traffic event scenarios.
- Experience with video asset management and broadcast clip ingestion pipelines.
- Knowledge of GDPR compliance requirements as they apply to content and media platforms.
- Experience with accessibility standards for content-heavy web platforms.
- Familiarity with AI-assisted development tooling.
- Experience supporting editorial training and operational handover programmes.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: New York City, NY, US
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Sensor Tower is looking for a Senior Manager of Business Strategy to be an integral part of our Innovation & Strategy team providing white glove service and bespoke projects to our clients on an ongoing basis. Sensor Tower’s Innovation & Strategy team works with Sensor Tower’s most discerning clients who need consulting support to maximize the value of our data and achieve their strategic goals. We are divided into two consulting verticals, Business Strategy and Solutions Engineering. The Senior Manager of Business Strategy will handle a subset of clients, working cross-functionally across Solutions Engineering and other Sensor Tower departments, including sales, product and marketing teams. This is a consultative role that gives you an opportunity to drive innovative initiatives for exceptional clients and is right for someone with direct client experience and a background in digital marketing and/or mobile apps, who can deliver exceptional results.
Sensor Tower operates a hybrid working policy, and you’ll work from our New York office two days a week.
Salary: $125,000 - $170,000
What the Senior Manager of Business Strategy will do:
- Manage relationships with key Sensor Tower clients. Most clients are publicly traded Fortune 500 names. Focus of clients will be US-based.
- Understand the full suite of Sensor Tower offerings, including our Mobile App, Digital Advertising, Audience and Web products, and leverage these tools for client success.
- Manage new client implementations across different verticals, while maintaining current clients
- Support new sales and proposal processes with our Sales Team.
- Develop cross-functional relationships across Sensor Tower to be able to leverage all our resources for our clients.
- Drive innovation, working with our Advanced Data Studio team to provide go-to-market for new product development
- Become an industry expert, keeping a pulse on trends and ad tech news
- Over time supports a growing team as it becomes the premier service provider in a fast-growing company across the digital ecosystem.
Experience the candidate can bring:
- 7+ years of experience in a consulting role with heavy client-facing responsibilities at an ad or marketing agency, app or technology company, or other consulting company focused on business/marketing strategy. Management consulting experience is a plus.
- Extremely comfortable working with data. Support multiple clients by providing solutions which leverage multiple data sources to provide actionable insights.
- Experience managing people in this industry or competency.
- Demonstrated experience with Excel-based data analytics and reporting, and expert at storytelling through PowerPoint or Google Slides.
- Strong communication skills with the ability to convert technical jargon into layman’s terms so clients understand exactly what we can provide to them.
- Experience working with stakeholders from many different teams to provide solutions which exceed customer expectations, including at the executive level.
- Highly proficient in project management and cross-team communication. Documentation and organization is a must.
- Most importantly, you’re brimming with entrepreneurial drive. You see opportunities where others see only roadblocks. You roll up your sleeves and develop innovative solutions for clients where no precedent exists, and you can’t wait for the next problem to solve.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: San Francisco, California
Workplace: Hybrid
ABOUT SENTRY
Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building.
Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future.
ABOUT THE ROLE
Sentry's issue platform processes billions of events every day to help millions of developers find and fix bugs. The hard part is deciding which events point to a problem, which belong together, and what a developer needs to know to investigate.
As a Senior Software Engineer on the Issue Detection team, you'll design, build, and operate the systems that make those decisions. You'll work on real-time processing pipelines, monitors, and analysis systems that detect problems and turn them into issues. The work combines distributed systems with product engineering. Choices about detection accuracy and processing latency affect which problems developers see and how soon they can act.
You'll help shape how developers monitor their applications and how Sentry groups related events into issues. You'll also build the context developers and AI agents need to investigate what went wrong. Keeping these systems reliable and fast as Sentry grows is part of the job, alongside making the issues they produce more useful.
IN THIS ROLE YOU WILL
- Build and scale features on a product surface handling billions of events daily, where both query latency and correctness are immediately visible to users.
- Own the design and delivery of substantial projects end to end, scoping alongside product and design, making the technical calls within your scope, shipping, and instrumenting what you ship so the team can measure it.
- You will contribute to meaningful technical product decisions: grouping quality, search performance, migrations and backfills against enormous datasets, and making the surface work well for both humans and agents.
- Champion product quality and user experience. Build features that don't just work—they delight. You understand that milliseconds matter in the developer experience. You sweat the details of interfaces, error messages, loading states, and edge cases. You instrument everything so the team can measure and improve.
- Mentor and elevate others. You've helped engineers grow their skills. You celebrate wins and learn from failures alongside your teammates.
YOU’LL LOVE THIS JOB IF YOU
- Are a distributed systems engineer who understands the realities of high-scale architectures. You know about eventual consistency, partitioning strategies, caching layers, and query optimization. You've debugged enough systems at scale that you now know to design for failure and build systems that degrade gracefully.
- Are product-minded and understand that great engineering serves users. You collaborate effectively with Product and Design, offering technical perspectives that shape better products. You can explain technical constraints in user-centric terms. You get excited about making developers' lives better, not just solving technical puzzles.
- Have strong full-stack instincts. While this role is backend-heavy, you understand the entire system from data ingestion to what renders in the browser. You know enough about frontend performance, API design, and user experience to make good architectural decisions that consider the whole picture.
- Include and uplift others. You've helped engineers grow their skills in systems design, coding practices, and product thinking. You're generous with knowledge and patient in explaining complex concepts. You celebrate wins and learn from failures alongside your teammates.
QUALIFICATIONS
- 5+ years of full-stack software engineering experience, ideally Python and TypeScript
- Strong domain modeling skills, with working experience in distributed systems, data stores, and message queues
- Excellent written and verbal communication skills
- Experience with PostgreSQL, ClickHouse, or Kafka is preferred
EQUAL OPPORTUNITY AT SENTRY
Sentry is committed to providing equal employment opportunities to its employees and candidates for employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other legally-protected characteristic. This commitment includes the provision of reasonable accommodations to employees and candidates for employment with physical or mental disabilities who require such accommodations in order to (a) perform the essential functions of their jobs, or (b) seek employment with Sentry. We strive to build a diverse team, with an inclusive culture where every teammate can thrive. Sentry is an open-source company because we believe that everyone, everywhere, should have the ability and tools to make great software. Software should be accessible. That starts with making our industry accessible.
If you need assistance or an accommodation due to a disability, you may contact us at accommodations@sentry.io.
Want to learn more about how Sentry handles applicant data? Get the details in our Applicant Privacy Policy https://sentry.io/careers/applicantprivacy/.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We are seeking a highly skilled and analytical Technical Accounting & Financial Reporting Manager to join our dynamic Finance team. Reporting directly to the Senior Manager, Technical Accounting & Financial Reporting, you will play a pivotal role in strengthening our financial framework, shaping accounting operations, and supporting key strategic initiatives as Grafana Labs scales globally.
The ideal candidate brings a deep expertise in U.S. GAAP and SEC reporting, thrives when tackling complex, high-judgment accounting areas, and possesses a proven track record of driving process improvements. If you excel at cross-functional collaboration and navigating fast-paced, high-growth environments, this role offers an exciting platform to make a lasting impact.
What You'll Be Doing:
Prepare and/or review financial statements, supporting work papers, and disclosure checklists to ensure GAAP-compliant, accurate financial reporting, and serve as a key point of contact for the external audit.
Own key quarterly and annual financial reporting controls, ensuring they operate effectively and evidence is complete; this is a core part of ensuring the integrity of Grafana’s financial statements.
Own the review of complex, judgment-heavy areas, including but not limited to commissions, as part of the month-end, quarter-end, and year-end close process, ensuring transactions are properly accounted for and well-supported.
Own technical accounting research on complex and non-recurring transactions, applying GAAP and authoritative literature to reach well-supported conclusions, and draft clear, well-documented memos.
Own the evaluation and adoption of new accounting standards, and the ongoing development and maintenance of Grafana’s accounting policies as the business evolves.
Proactively identify emerging areas of complexity in the close process and partner with cross-functional teams to ensure timely, accurate resolution.
Partner cross-functionally to understand business transactions and clearly communicate accounting and equity-related issues to stakeholders.
What Makes You a Great Fit:
Big 4 experience (or similar technical accounting advisory background) and CPA certification (or equivalent) required.
Deep understanding of U.S. GAAP and SEC reporting requirements, including but not limited to ASC 230, ASC 260, ASC 350, ASC 606, ASC 718, and ASC 805.
Experience researching FASB Accounting Standards Codification and Big 4 interpretive guidance.
Experience supporting financial reporting controls and external audits.
Strong technical, analytical, and communication skills, written and verbal.
Ability to lead projects collaboratively in a changing environment, work independently, and manage multiple priorities.
Attention to detail and sound judgment in a complex, fast-moving environment.
Bonus Points For:
Experience with Workiva, NetSuite, and Xactly (or similar commissions tool)
Proven track record of applying process automation or data analytics in technical accounting or financial reporting
Compensation & Rewards:
In the United States, the base compensation range for this role is $130,000 - $154,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes; RSUs help us stay aligned and invested as we scale globally.
#LI-Remote
Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market's defined pay range & benefits at the beginning of the process.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: EMEA; Ireland; Portugal; United Kingdom; Spain; Brazil; Canada
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. We're open to candidates based anywhere in the AMER or EMEA regions.
Role Summary
We are hiring a content marketing lead to set the company-wide direction for Oyster’s editorial narrative: the category story we tell about the future of work, the arguments our executives make in public, and the original research that HR, Finance, and Legal leaders cite when making decisions.
You will operate as an AI-first functional lead rather than a traditional editorial manager. There are no direct reports, deliberately. Your leverage will come from the AI systems and governance you design—research agents, brand-voice models, fact-checking, source verification, repurposing, and evaluation—plus the senior stakeholders, freelancers, agencies, and subject-matter experts you mobilize.
We are looking for the person who wants to find out how much editorial ambition one exceptional operator with a well-built AI stack can carry, and who will set the standard for what an AI-native content function looks like. The scope is unusual for a single role: a live audience across our library, newsletter, and podcast; a leadership team that publishes and speaks; proprietary employment data from 180+ countries; and the mandate to build this function the way it should be built, not the way it has always been done.
Key Responsibilities
Own the narrative
- Define Oyster’s long-term editorial and category strategy across Marketing, executive leadership, Product, People, Legal, and customer-facing teams.
- Resolve high-stakes narrative trade-offs and establish the positions, evidence standards, and language Oyster uses consistently across business areas.
- Own a multi-year editorial roadmap and a focused portfolio of flagship research and thought-leadership bets linked to company strategy.
- Act as the final quality bar for voice, accuracy, evidence, and taste across human- and AI-produced content.
Build company-wide AI content mechanisms
- Architect and govern reusable systems for research, brand voice, fact-checking, source verification, repurposing, evaluation, and reporting.
- Define risk-based rules for where AI leads, where humans lead, and where specialist or executive approval is mandatory.
- Establish mechanisms and standards adopted across Marketing and relevant partner teams, not only within the content workflow.
- Measure leverage through throughput, cycle time, cost, adoption, quality, and business impact; evolve the system each quarter.
Lead thought leadership and executive voice
- Set the operating model for executive publishing and advise leaders on the arguments Oyster should make publicly.
- Turn proprietary employment, salary, and hiring data into a durable original-research programme that shapes external conversation.
- Mobilize newsletter, podcast, events, PR, analyst relations, Product Marketing, partner/customer storytelling, and social around shared narratives.
Own business impact
- Connect editorial and narrative decisions to company growth, customer trust, target-account engagement, earned influence, and pipeline.
- Build reporting that enables executives and teams to make better portfolio and investment decisions.
- Identify emerging market shifts early and recommend company responses before they become obvious.
Mobilize the extended organization
- Set direction for senior stakeholders, freelancers, agencies, specialists, and subject-matter experts without relying on formal authority.
- Create decision rights, operating rhythms, and shared standards that enable multiple teams to execute consistently.
- Define the long-term roadmap and future organizational shape of the capability, including what remains expert-led, becomes a system, or requires hiring.
Core Requirements
- 8+ years in content, editorial, or brand journalism, including senior ownership of a brand narrative or thought leadership programme at a B2B technology company.
- Evidence of setting a company or category narrative that changed decisions, earned external authority, and was adopted across teams.
- A portfolio of work that earned attention on merit through citations, quotations, debate, or organic sharing.
- A demonstrated AI-first practice beyond drafting, including agents, custom workflows, evaluation, QA, governance, and adoption by others.
- Exceptional English-language editorial judgment, writing, editing, sourcing, and voice control.
- Ability to turn proprietary data and complex research into clear, defensible arguments with business relevance.
- Experience making high-leverage trade-offs and setting direction across executives and multiple functions without formal authority.
- Proven ability to build scalable mechanisms, operating standards, and roadmaps that enable others to deliver consistently.
- Genuine motivation to operate as a high-autonomy IC with no direct reports and company-critical scope.
Bonus
- Domain background in HR tech, global employment, future of work, fintech, or another compliance-heavy category.
- Experience with AI search visibility — optimising for how assistants retrieve, summarise, and cite sources.
- Multimedia range: video, podcast, or design fluency.
- Experience standing up an in-house newsroom or an original research programme.
- You have worked or lived across multiple markets, or speak more than one language.
This might not be right for you if...
- You want a people-management role now rather than a high-autonomy IC remit.
- Your AI experience is primarily prompting for drafts rather than building and evaluating systems.
- You prefer high-volume production to a small portfolio of high-conviction work.
- You are uncomfortable challenging vague, unsourced, or off-voice work—including work from senior stakeholders.
- You need a tightly defined execution plan rather than shaping a function under ambiguity.
You'll also need
- A reliable home internet connection and fluency in both written and spoken English
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: London, England
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
As a leader in our Product Support organization, you'll have the opportunity to lead and grow our Technical Support team for EMEA, ensuring we effectively identify, investigate, and resolve complex product issues at scale. You'll continue to shape this function - setting strategy, hiring and developing high-performing talent, defining how we partner with Product and Engineering, and building the systems needed to improve product quality for our customers, including our most strategic Enterprise users.
You'll partner closely with Product, Engineering, Support Operations, and Enterprise Support to strengthen feedback loops, improve workflows, and drive meaningful product improvements. This role requires balancing technical depth, customer experience, and operational excellence. We're looking for a leader who is passionate about developing people, thrives in complexity, and brings structure and clarity to a high-growth, evolving environment.
This role will be hybrid from our London Hub.
What you'll do at Figma:
Build and lead the Technical Support function in EMEA, setting a high bar for technical excellence and customer experience
As a builder and coach, you'll lead and empower the team to meet KPIs across Technical Support
Partner with Product Support Operations to design and implement scalable processes for bug triage, investigation, and resolution
Collaborate closely with our engineering partners to ensure high-quality bug reporting and strong feedback loops
Use data and insights from Product Support Analytics to surface trends, improve product quality, and inform strategic decision-making
Coach and develop team members across Enterprise and Technical Support, emphasizing technical depth and career growth
Support high-complexity Enterprise escalations, ensuring consistent, high-quality technical outcomes
We'd love to hear from you if you have:
Leadership & SaaS Experience: 4+ years leading high-performing technical support teams in a SaaS environment, with a focus on supporting enterprise customers.
Technical & Debugging Acumen: Strong background in debugging and technical quality, with the ability to interpret developer documentation and APIs, and working knowledge of web technologies (JavaScript/TypeScript, HTML, CSS).
Enterprise Support Expertise: Experience supporting complex enterprise environments, including workflows related to SSO, SCIM, provisioning, and security.
Cross-functional Collaboration & Scaling: Proven ability to partner with cross-functional partners to resolve issues and drive improvements, while also being comfortable building new systems and processes from scratch.
People Management & Development: Deep expertise in people leadership and a passion for developing effective, high-performing teams.
While it's not required, it's an added plus if you also have:
Experience using Figma's products
Background in developer-facing or API-heavy support environments
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
About PFM
Prop Firm Match Global FZCO is a platform for discovering, comparing, and selecting top proprietary trading firms. The team is fully remote and values ownership, clear communication, and practical impact.
About the department
Customer Experience team supports traders with issues, questions about firms, promotions, loyalty rewards, and payouts via Intercom, Discord, and email, ensuring fast and quality responses.
About the role
Deliver timely, accurate, and empathetic support enabling traders to confidently use Prop Firm Match while maintaining trust with customers and partner firms.
Performance objectives
Objective 1 - Deliver exceptional customer experience:
— Respond to customer inquiries across Intercom tickets, Discord, and email.
— Review and resolve customer issues end to end.
— Tailor tone and approach to each customer's situation without sacrificing accuracy.
Objective 2 - Maintain operational excellence:
— Prioritize incoming tickets and follow established workflows.
— Document cases and keep customer records up to date.
— Escalate issues to the right team when outside scope.
Objective 3 - Ensure information accuracy:
— Verify offers, promo codes, and loyalty program submissions before responding.
— Stay current on firm rules, payout information, and policies.
— Keep FAQs and internal documentation accurate and current.
Objective 4 - Support continuous improvement:
— Report bugs and flag recurring issues to Product and Development.
— Suggest workflow improvements.
— Contribute to knowledge base updates and AI training data.
What we look for
Must have:
— Minimum 2 years of customer support or client-facing experience, ideally remote and high-volume.
— Strong written communication, clear and empathetic to non-technical customers.
— Hands-on experience with Intercom or similar helpdesk/ticketing platform.
— High attention to detail verifying specifics before responding.
— Strong time management to meet response and handling time targets without sacrificing quality.
— Comfortable investigating and troubleshooting independently before escalating.
— Professional, accountable, collaborative, works well across teams without heavy oversight.
— Available to work CET-aligned hours in a fully remote, async-first environment.
Nice to have:
— Familiarity with proprietary trading firms or prop trading industry.
— Experience using AI-assisted support tools (e.g., Intercom Fin AI).
— Experience managing or responding to public reviews (e.g., Trustpilot).
— Background in fintech, SaaS, or fast-paced digital consumer platforms.
Compensation
Up to $800 - $1,300 USD per month gross.
Location & work setup
Remote worldwide with strong overlap with CET hours.
Full-time employment.
Hiring stages
— Application screening
— Video intro + role fit questionnaire (async)
— Discovery HR interview
— Real-world task based on PFM support scenarios
— Professional interview with Head of Customer Experience
— Peer & values conversation
— Informal conversation to align expectations
— Formal written offer
— Reference check before formal offer
Additional notes
Candidates not meeting every qualification but confident in excelling are encouraged to apply.
Equal opportunity employer welcoming diverse backgrounds.
Familiarity with prop trading industry and PFM mission is valued.
Candidates with experience in related areas like trading operations, customer success, compliance, support, partnerships are invited to join Talent Pool for future roles.
The CX department manages support, Discord, content, social media, CPP, and SEO/AEO—currently involving a heavy amount of manual effort. Your core task is to transform these routine processes into efficient automations and internal tools.
Requirements:
— Ability to build tools from scratch
— Experience with APIs, webhooks, n8n, and Zapier
— Familiarity with basic scripts and analytics
— Daily, hands-on experience working with AI
— A fast learner who takes ownership of projects
The CX department manages support, Discord, content, social media, CPP, and SEO/AEO—currently involving a heavy amount of manual effort. Your core task is to transform these routine processes into efficient automations and internal tools.
What You Bring:
— Ability to build tools from scratch
— Experience with APIs, webhooks, n8n, and Zapier
— Familiarity with basic scripts and analytics
— Daily, hands-on experience working with AI
— A fast learner who takes ownership of projects
Location: Los Angeles, California
Workplace: OnSite
WHO WE ARE
X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility.
Today, XDS is quiet no more.
XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about.
X-LAB is the new inflection point for the category.
We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers.
Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders.
That is what makes this moment exciting.
Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time.
Are you ready to ride ahead of the pack?
Learn more at https://xds.co/https://xlabbikes.com
See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY
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XDS is seeking a Product Marketing Manager to own how our products are positioned, launched, and brought to life across the U.S. market and beyond. In this highly cross-functional role, you will sit at the intersection of product, marketing, sales, creative, and our dealer network, translating world-class engineering and technology into compelling stories that riders and retailers can understand and get excited about.
We are looking for a product-first marketer who understands cycling, knows what makes a great bike compelling beyond a spec sheet, and can turn technical differentiation into clear consumer value. You will help shape X-LAB’s product narrative, manage go-to-market execution across our growing portfolio, and build the systems that ensure every launch is coordinated across our global organization.
This role reports to the Global Head of Marketing, and is based onsite in Los Angeles 5 days a week.
What You’ll Do
- Own product positioning, messaging, and go-to-market strategy across X-LAB’s road, gravel, electric, city, and emerging product categories.
- Translate technical specifications, engineering innovations, materials, and manufacturing advantages into compelling rider-facing and dealer-facing product stories.
- Lead cross-functional product launches from initial planning through market introduction, coordinating Product, Marketing, Design, Ecommerce, PR, Sales, Operations, and Customer Service.
- Develop product marketing assets including product briefs, launch materials, sales tools, dealer education, FAQs, comparison guides, catalogs, and website/PDP content.
- Partner closely with the China product and engineering teams to understand the product roadmap, identify key differentiators, and ensure U.S. market needs and feedback inform future development.
- Maintain a deep understanding of the competitive landscape, including product specifications, pricing, positioning, technology, and emerging category trends.
- Work directly with dealers, riders, media, athletes, and internal teams to gather market feedback and translate insights into actionable product recommendations.
- Support media launches, product reviews, demo programs, trade shows, dealer events, and other product-focused activations.
- Establish and maintain the product marketing calendar, launch processes, asset requirements, and cross-functional go/no-go milestones.
- Help define how X-LAB’s broader product portfolio fits together, ensuring each model has a clear role, audience, value proposition, and reason to exist.
You’re a Great Fit With:
- 5+ years of experience in product marketing, product management, or related roles within cycling, sporting goods, outdoor, mobility, or another product-driven industry with heavy consumer touchpoints (MANDATORY).
- Deep knowledge of bicycles and cycling, including major categories, components, specifications, technologies, competitive brands, and rider needs.
- Proven experience bringing physical products to market and coordinating complex cross-functional launches by building and project managing a world-class product launch engine.
- Exceptional ability to translate technical product features into clear, differentiated consumer benefits and compelling storytelling.
- Strong understanding of positioning, pricing, competitive analysis, customer segmentation, and go-to-market strategy.
- Experience developing product marketing materials across ecommerce, retail, sales, PR, and dealer channels.
- Strong project management skills with the ability to manage multiple products, launches, stakeholders, and deadlines simultaneously.
- Experience working directly with product designers, engineers, sales teams, creative teams, retailers, and senior leadership.
You’re a Spectacular Fit With:
- A genuine passion for cycling and the ability to speak credibly with everyone from a first-time rider to a bike shop owner, engineer, journalist, or WorldTour mechanic.
- Experience working with international product development or manufacturing teams, particularly across Asia and North America.
- Fluency in Mandarin or experience collaborating closely with China-based teams.
- An instinct for identifying not only what makes a product better, but why that difference should matter to someone.
Success Metrics
- Establish a repeatable, cross-functional product launch process with clear ownership, timelines, deliverables, and go/no-go milestones within the first 90 days.
- Ensure every X-LAB product has clearly defined positioning, target rider, competitive set, key differentiators, and consumer-facing value proposition.
- Deliver coordinated, on-time product launches across website, media, dealer, sales, creative, and operational channels.
- Build a comprehensive competitive intelligence system covering key products, pricing, specifications, technologies, and market movements.
- Create an effective feedback loop between U.S. dealers and riders and X-LAB’s global product and engineering teams to influence future product development.
- Increase the consistency and effectiveness with which X-LAB translates its manufacturing and engineering advantages into product stories that drive rider demand, dealer confidence, and market differentiation.
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Our Compensation and Benefits
- Competitive salary
- Demo bike fleet and comprehensive travel allowances
- Generous time off policy
- Comprehensive medical, dental, and vision coverage
- Office space in beautiful Santa Monica, CA
Equal Opportunity
XDS is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Location: Brazil; Colombia; Mexico
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
We are seeking a versatile Solution Architect to lead the localized adaptation and system integration of our Global MVNO Core. Your mission is to ensure that our platform (HSS, DRA, PGW) isn't just "connected," but fully optimized for specific local market requirements.
In this role, you will bridge the gap between our standardized engineering sprints and the diverse, custom-heavy needs of local MNOs, regulators, and partners. You will provide the "Functional Why and What" to the Core Network Engineers, allowing them to focus on the technical architecture while you ensure all regional mandates and interconnectivity specifications are met.
Responsibilities:
Acting as the primary conduit between legal/regulatory findings and the Core Network team, translating regional mandates into clear functional requirements and ensuring alignment across stakeholders.
Leading requirement discovery workshops with local MNOs, regulators, and internal teams to define scope, priorities, and implementation approach.
Comparing local regulatory requirements against existing platform capabilities and collaborating with Core Engineers to identify necessary enhancements, trade-offs, and phased delivery options.
Creating high-level technical workflows and flowcharts for regulatory services (e.g., MNP, Lawful Interception) to guide engineering teams and drive consistent implementation patterns.
Defining business rules and data exchange requirements for Number Portability (MNP) and specifying functional needs for voice/SMS routing, including edge cases and exception handling.
Defining data points and reporting frequencies required by local authorities, ensuring the engineering team builds the necessary data extraction tools and validation checks.
Leading the definition of acceptance criteria, test scenarios, and sign-off requirements to ensure that technical delivery successfully satisfies the specific regulatory hurdles of each country.
Managing the technical-regulatory checklist for various countries simultaneously, ensuring all dependencies are captured for the development sprint and risks are proactively escalated.
Coordinating with local central databases and external partners to ensure interworking specifications meet local quality-of-service mandates and integration readiness milestones.
Mentoring and upskilling Solution Analysts and cross-functional delivery teams on best practices for writing user stories, functional specifications, and traceability from regulation to implementation.
Providing functional leadership to development teams by clarifying intent, reviewing stories/acceptance criteria, and supporting solution design decisions that balance compliance, scalability, and maintainability.
Must haves:
7+ years of experience as a Technical Business Analyst or Solution Architect, preferably within the Telecom or Tech industry.
Proven ability to synthesize complex regulatory documents into actionable engineering tasks.
Comfortable discussing technical concepts such as SIP, SMS routing, and MNP databases with engineers.
Highly skilled in writing clear User Stories, Functional Specs, and managing Jira tickets that an engineering team can execute against.
Experience or deep interest in international roaming, interconnectivity, and the nuances of varying global telecom markets.
Ability to create clear, structured technical documentation and process flowcharts.
Experience coaching and mentoring members of the team
Ability to act as a liaison between legal, product, and engineering teams.
Good verbal and written communication skills in English.
Nice to have:
Prior work experience in MVNO or Mobile Core environments.
Experience with GSMA standards and eSIM technology.
Familiarity with Lawful Interception (LI) and regional compliance reporting.
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in LATM. The range below reflects the full salary range for this role across the countries where it's available:
📍 Mexico: 1,113,200 – 1,669,800 MXN
📍 Brazil: 294,800 – 442,200 BRL
📍 Colombia 148,933,600 – 223,400,400 COP
Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨
УдалённоUkraine
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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УдалённоseniorRomania; Brazil; Peru; Sweden; Colombia; Argentina; Cyprus; South Africa; Czech Republic; Hungary; Mexico; Chile; Poland; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоPoland; India; Georgia
ГибридseniorГеография найма не уточнена
ГибридseniorSan Francisco, California
United States (Remote)
leadEMEA; Ireland; Portugal; United Kingdom; Spain; Brazil; Canada
London, England
УдалённоГеография найма не уточнена
ОфисseniorГеография найма не уточнена
УдалённоBrazil; Colombia; Mexico
Все вакансии в одном месте - страница 5 · Job Hunters
