Location: Americas; EMEA
Workplace: Remote
RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile.
We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue.
We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance.
This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading.
THE ROLE
RC Capital is RevenueCat's first move into financial services. Our first product, Early Payouts, gives developers access to App Store proceeds without waiting the usual 30 to 60 days for Apple and Google to pay them.
As Sales & Operations Specialist, RC Capital, you will own the customer lifecycle end-to-end - from identifying and qualifying suitable prospects through screening, onboarding, activation, ongoing support, account operations, and portfolio health. You will combine commercial judgment, customer care, operational discipline, and risk awareness to help RC Capital acquire and serve more healthy customers.
This is a hands-on individual-contributor role on a small founding team. You might move from a discovery call to an onboarding issue, a portfolio review, and a workflow improvement in the same day. You will work closely with Sales, Support, Product, Data, Finance, Legal, Marketing, and GTM Operations, and report to the VP of Strategy & Operations. You will also help build the playbook and systems future teammates inherit.
WHAT YOU'LL OWN:
- Sales and qualification. Manage a portfolio of inbound and targeted outbound opportunities. Run discovery, assess product and customer fit, coordinate screening, handle objections, maintain momentum, and guide suitable prospects to a clear decision.
- Onboarding and activation. Lead approved customers from decision to activated. Ensure customers understand how to use Early Payouts successfully.
- Customer support and portfolio operations. Serve as a reliable point of contact for customers, including questions, disputes, and operational issues. Coordinate with RevenueCat Support and specialist teams, and own follow-through through resolution.
- Risk-aware execution. Apply documented customer, fraud, and risk policies consistently; investigate issues; document decisions; monitor emerging patterns; and make sound recommendations. Escalate exceptions and regulated or high-impact decisions to the appropriate risk, legal, finance, or leadership owner.
- Lifecycle performance and insight. Maintain a reliable view of pipeline, onboarding, support demand, usage, and portfolio health. Turn data into recommendations on funnel quality, conversion, time to activation, drop-off, retention, customer experience, and risk indicators. Bring structured customer insight to Product to inform roadmaps.
- Systems, automation, and playbooks. Improve CRM, support workflows, internal handoffs, reporting, documentation, and automation. Use AI thoughtfully to reduce manual work and response times without weakening controls or customer trust. Partner with Marketing, Operations, Data, and Product on durable implementations.
- Customer and growth. Partner with Marketing on focused acquisition and lifecycle experiments. Support marketing efforts like campaign execution, competitive analysis, and content that drives demand.
WHAT WE'RE LOOKING FOR
- 4+ years in a high-ownership, customer-facing commercial or operations role spanning sales, account management, customer success, customer support, or customer operations.
- A track record of moving opportunities through a commercial process and managing a meaningful volume of customer relationships with strong follow-through.
- Experience in fintech, payments, lending, factoring, embedded finance, or another environment where customer growth and operational risk are closely connected.
- 1-2 years of marketing or growth experience running campaigns or managing CRM-driven outreach.
- Strong operational judgment: you clarify ownership, define next steps, document decisions, apply policy consistently, and recognize when an issue needs specialist review.
- Analytical fluency across CRM, support, and analytics tools, with the ability to diagnose funnel or portfolio performance and recommend action.
- Practical experience improving workflows with automation and AI, including judgment about where automation introduces unacceptable risk or a poor customer experience.
- Excellent written and verbal communication: persuasive with prospects, clear during onboarding, calm in disputes, and concise with executives and cross-functional partners.
- Comfort operating in ambiguity on a small, autonomous team and working hours that meaningfully overlap with US time zones.
NICE TO HAVE
- Direct experience with payment operations, underwriting, fraud and risk workflows, disputes, or compliance-adjacent processes.
- Experience launching a new product, business line, or operating motion before the playbook was written.
- Knowledge of mobile apps, developer products, subscriptions, or App Store economics.
- Experience contributing to CRM or lifecycle campaigns, customer-facing content, or growth experiments.
- Familiarity with tools such as Salesforce, Notion, Linear, Intercom or Zendesk, Slack, Zoom, and product analytics platforms.
What success looks like
In your first 30 days
- Understand RC Capital's product, customers, unit economics, risk model, and role within RevenueCat.
- Map the lifecycle from first signal through activation and live-account support.
- Establish baseline reporting for pipeline quality, conversion, time to decision, time to activation, support demand, repeat usage, and portfolio health.
- Shadow sales, onboarding, support, risk, and account reviews; then handle initial customer interactions with support.
- Ship one concrete improvement to a workflow, report, playbook, or automation.
By 90 days
- Independently own a portfolio from qualification and screening through onboarding and ongoing operations, escalating genuine exceptions appropriately.
- Give the team a reliable view of pipeline, onboarding, support, usage, and portfolio performance, with recommendations rather than reporting alone.
- Run a consistent cadence for opportunity follow-up, onboarding, live-account reviews, and issue resolution.
- Ship workflow or automation improvements that reduce manual work or customer wait time without weakening controls.
- Support marketing efforts to deliver on targets.
- Translate recurring customer and operational friction into structured recommendations for Product, Data, Finance, Legal, Support, or Marketing.
By 6 to 12 months
- Improve key lifecycle measures such as conversion, activation speed, utilization and retention.
- Help grow a portfolio of healthy customers while keeping fraud, disputes, losses, and other agreed risk indicators within guardrails.
- Maintain a commercial and customer-operations playbook another teammate can follow without relying on context held only in people's heads.
- Help turn the early motion into a repeatable engine and identify which responsibilities should move to partner teams or future hires as volume grows.
WHAT WE OFFER:
- Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator
- 10-year window to exercise vested equity options
- A fully remote environment designed around autonomy and flexibility
- 4-5 weeks of flexible time off annually
- Paid desk at a co-working space
- Workspace budget and continuous learning stipend
INTERVIEWING AT REVENUECAT
Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed.
MORE ON HOW WE WORK:
- How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21
- The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/
- How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/
- What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21
- What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU'LL DO
Sierra’s outcomes-based pricing model is central to how we partner with customers. In this role, you will work with senior leaders across Sales, Operations, Product, Finance, and Legal. You will help negotiate complex partnerships with Fortune 500 companies, build business cases that demonstrate Sierra’s value, and shape pricing strategies for AI agents that drive revenue, improve retention, and transform core business processes.
- Lead pricing strategy for major enterprise opportunities, from early customer discussions through negotiation and close
- Develop commercial models and ROI analyses that connect Sierra’s performance to measurable customer value
- Bring clear analysis and sound judgment to high-stakes customer negotiations
- Partner across the company to turn new product capabilities into scalable commercial offerings
WHAT YOU'LL BRING:
- 4+ years of experience in consulting, banking, strategy, or business operations. Startup experience in a similar GTM operations role, specifically SaaS pricing, sales, marketing, and operations strongly preferred.
- Experience negotiating complex customer partnerships and familiarity with navigating sales cycles
- Strong financial modeling skills and the ability to turn analysis into a clear executive recommendation
- Excellent commercial judgment, including the ability to make thoughtful decisions with incomplete information
- Clear written and verbal communication with senior leaders
- Degree in Business Administration, Finance, or related field, or equivalent professional experience
EVEN BETTER...
- Experience in partnerships, business development, and value engineering roles
- Familiarity with AI or conversational AI technologies
- Previous 0-1 startup or fast-paced high-growth environment experience
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Key Responsibilities & Requirements:
- Participate in end-to-end investigations of predicted scheme fees, ensuring tasks are completed accurately and on time under the guidance of senior team members and manager.
- Contribute to regular working groups by preparing data, taking notes on bulletin requirements, and assisting in the identification of root causes for fee discrepancies.
- Maintain transparent communication regarding task progress and project timelines to ensure stakeholder expectations are met.
- Demonstrate strong personal organization and a proactive attitude, taking ownership of assigned sub-tasks within larger scheme fee investigation projects.
- Contribute to the creation of impactful reporting metrics and dashboards.
- Thrive in a fast-paced, evolving environment, exhibiting a satisfactory degree of agility and adaptability to successfully deliver through deadlines.
- Help compile data-backed findings for presentations to leadership, ensuring information is accurate and formatted correctly for strategic review.
- Provide operational feedback and observations from daily tasks to help inform the team's long-term roadmap and process improvements.
- Build a foundational knowledge of the global payments landscape, tracking regulatory updates and card scheme shifts to understand their impact on the business.
- Actively participate in building a positive culture, share knowledge with peers, and maintain a high level of engagement and accountability.
- Develop and maintain simple working instructions.
QUALIFICATIONS
- 0-2 years of experience in a financial, analytical, or high-volume transaction environment. A strong interest in the payments industry and card scheme pricing is essential.
- Strong logical thinking and problem-solving abilities, with a natural curiosity to understand "the why" behind the data.
- Ability to work effectively within a team and communicate with remote colleagues.
- Attention to detail to ensure 100% accuracy in financial reporting.
- Ability to meet deadlines in an evolving environment.
- Willingness to take the initiative and continuously learn
- Strong sense of ownership and accountability
- Proficient in Microsoft Excel and SQL
- Bachelor’s degree in Finance, Mathematics, or a related analytical field.
- Fluency in English, and superb communication skills at all levels
- Knowledge of Interchange and Scheme Fees, Card Schemes and Payments Processing will be an advantage
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Bangalore (Hybrid)
ABOUT ONEPAY
OnePay is the consumer fintech trusted by millions of Americans to make money better.
Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.
We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.
We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.
But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:
- Ready to run
- Hungry and driven by urgency
- Exceptional at what they do, with low ego
- Comfortable operating in motion
THE ROLE
In Operations Support Remediations and Feedback, you will lead customer remediations and drive improvements from Enterprise feedback. You will partner closely with Product, Operations, Risk, and Compliance to ensure customers are remediated after issues occur. You will create remediation plans and capture evidence that remediation was completed. You will also facilitate triage and analysis of feedback from and about the Operations, providing a recommendation and driving and tracking work.
You will report to the Operations Support Manager and play a pivotal role in the experience of customers impacted by issues, and in driving agent-identified changes forward.
This role is responsible for:
- Primary operations point of contact issue remediations
- Working cross functionally with Compliance, Engineering, Risk, Operations and other stakeholders to establish detailed remediation plans, including impacted population analysis, communications, customer account impact, etc.
- Tracking and documenting issue remediation to closure and providing regular updates on progress and blockers
- Holding issue owners accountable to deadlines and deliverables
- Coordinating executive sign off and capturing remediation evidence for issue closure
- Managing and driving the Operations Feedback process to triage, research, and track enhancements
YOU BRING
- 10+ years operations or risk management experience in consumer banking or fintech
- Experience analyzing operational feedback and identifying systemic improvement opportunities
- Experience managing structured intake processes, backlogs, or idea pipelines
- Bachelor’s degree
- Holistic thinker who understands upstream and downstream impacts and collaborates effectively cross-functionally
- Strong ownership and customer-centered mindset, with a focus on delivering high-quality, business-impacting outcomes
- Attention to detail, critical thinking skills, and the ability to work independently and as part of a team
- Comfort navigating ambiguity and adapting to changes in direction in a fast-paced environment, while supporting multiple simultaneous remediation and improvement efforts
- Strong analytical and written communication skills, with the ability to synthesize complex information clearly
- Continuous improvement mindset with strong problem-solving skills and keen sense of innovation
What We Offer
- Competitive salary, stock options, and benefits from Day 1
- Comprehensive health insurance coverage (health insurance, accident and disability insurance, term life insurance), including mental health support and wellness programs
- Hybrid work model (Bengaluru office three days a week), various time off programs (vacation, sick, other paid leaves, and paid regional holidays)
- Monthly transport and work-from-home allowances
- A high-growth, mission-driven, inclusive culture where your work has real impact
STANDARD INTERVIEW PROCESS
Our process varies by role. Most candidates go through:
- AI-assisted initial screen
- Interview with Talent Partner
- Technical or Hiring Manager Interview
- Team Interview
- Executive Interview
- Offer!
EQUAL EMPLOYMENT OPPORTUNITY
To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.
Location: Tashkent, Uzbekistan
Are you an expert in setting up efficient operational workflows in the real estate sector? We are looking for an Operations Manager to lead our project execution and structure our internal back-office. You will be the architect of our development processes, ensuring that our projects run smoothly from the initial acquisition phase through to the final handover.
We are looking for you to:
•
Structure the Operations:
Take ownership of our project workflows, from budgeting and scheduling to internal reporting and vendor management.
•
Bridge Departments:
Facilitate communication between our field teams (construction/contractors) and our corporate functions (Finance/Sales/Legal).
•
Optimise Performance:
Implement tools and procedures that minimize delays, control costs, and ensure accountability at every stage of the project.
•
Ensure Data Accuracy:
Maintain precise oversight of project finances, draw requests, and compliance, providing transparency to the leadership team.
Requirements
• Proven experience in managing real estate operations or development projects.
• A "systems-thinker" approach: you don’t just manage tasks; you build repeatable processes.
• Strong background in financial oversight, construction budgeting, and contract administration.
• Ability to translate complex project status updates into actionable insights for the executive team.
Benefits
Competitive base salary + performance-based bonuses upon project completion.
The opportunity to work on landmark real estate projects.
Support for professional development and continuous training
Location: Commercial Point, OH
Weekly Pay | 35% Babylist Discount | Paid Holidays | Paid Healthcare Benefits
What the Role Is
At Babylist, we help families prepare for one of the biggest moments of their lives — and our Commercial Point Fulfillment Center is where that promise becomes real. As a
Forklift Operator,
you're a core part of making that happen. You'll move product accurately and safely across our distribution center, working alongside a team that genuinely looks out for each other. This is a role where skilled, dependable people are valued — and rewarded for it.
The schedule for this role is Monday- Thursday 7:30pm- 6:00am at our Fulfillment Center located in Commercial Point, OH.
About Pay
At Babylist we believe in competitive starting pay and a clear, structured scale that rewards performance and tenure. You'll always know how your pay grows.
Starting pay for this role is
$22.50 per hour.
You'll earn a raise every 3 months through your first 18 months with no waiting on an annual review to see your pay move.
Shift Differential
Night shift: additional
$1.50 per hour
Holidays Observed
The Fulfillment Center is closed on the following days for the night shift in 2026:
New Year's Day
Memorial Day
Thanksgiving Day
All shifts receive
4 floating holidays
in addition to the holidays observed, so you can celebrate what matters to you the most, whenever that may be.
Who You Are
Certified and experienced on multiple lift types
— you're comfortable on a Reach Truck, Cherry Picker, Stand-Up Forklift, and Sit-Down Forklift (3+ years on each)
Safety is non-negotiable for you
— you follow protocols because you understand why they exist, not because someone's watching
Steady and dependable
— your team counts on you to show up, stay on task, and keep things moving even when volume spikes
Adaptable across zones and tasks
— shifting priorities don't throw you; you read the floor and adjust
A real teammate
— you communicate clearly, flag issues early, and help others hit the shared goal
How You Will Make an Impact
Move, locate, stack, and count materials throughout the distribution center using the full range of lift equipment
Load and unload trailers safely — keeping outbound on schedule and inbound organized
Support both inbound and outbound operations with accurate, timely material handling
Perform pre-shift equipment inspections and flag maintenance needs before they become problems
Keep your work area clean, organized, and hazard-free — every shift, not just when audited
Step in to support other warehouse functions when the floor needs it
Physical Requirements
Stand and walk for extended periods (up to 10–12 hours per shift) with scheduled breaks
Walk the floor extensively, averaging 10,000+ steps per day
Lift and move items up to 20 lbs regularly throughout the shift
Frequent pushing, pulling, bending, twisting, and repetitive motion
Who We Are
At Babylist, the work our fulfillment teams do reaches millions of families across the country — whether you're on the floor moving product or leading the operation that makes it happen. We're one of the leading platforms for expecting and new families — a $750M business with 10 million customers and eight consecutive years of profitability. Our fulfillment centers are where the mission becomes real, and the people who run them are a core part of how we deliver on it every single day.
Our Ways of Working
Our fulfillment teams work on-site in a fast-paced, team-driven environment where every role — from the floor to leadership — plays a direct part in delivering the Babylist experience to millions of families.
Why You Will Love Working At Babylist
Our Culture
Work hard, then recharge — we respect your time on and off the clock
Strong management team that supports you and your team
The work you do helps millions of families every day
We use smart technology to make the job easier and more efficient
Growth & Development
Clear paths to move up — we promote from within and your performance matters
We use data to improve how we work and invest in the people doing it
Pay & Benefits
Competitive pay
Company-paid medical, dental, and vision insurance
401(k) with company match and flexible spending accounts
Paid parental leave and PTO
Important Notices
Recorded Interviews
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity
AI is part of how we work at Babylist — and we expect the same from the people who join us. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
Connections at Babylist
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email it's not us. Verify open roles at babylist.com/careers.
Location: San Francisco; Palo Alto
Workplace: Hybrid
Perplexity is looking for a dynamic and innovative contributor to join our team to help advance the business, improve the products we’re building, and revolutionize the way people search and interact with the internet. This unique role offers significant responsibility to apply and strengthen your technical background and combine your legal experience, and offers growth potential in other areas of an in-house practice group.
ABOUT THE OPPORTUNITY
We seek a technical lead to join our legal operations team to drive infrastructure development across our legal and operations team and support our ambitious growth trajectory within our rapidly growing AI technology company. This unique role will report to the Legal Operations Manager and partner with the General Counsel and VP, Operations on strategic planning, architecting, delivering, and transforming high-volume legal workflows into scalable, automated systems. We're seeking a sharp, innovative technical operations professional with strong business judgment, practical problem-solving skills, and a deep understanding of high-growth startup environments. Ideally, this person also brings legal expertise alongside technical know-how. You’ll build scalable processes and establish foundational systems that will scale with our growth. Success requires someone who is inquisitive, has entrepreneurial drive, and the agility to thrive in our fast-paced environment while shaping our non-technical orgs from the ground up at a cutting-edge AI technology company.
ABOUT THE ROLE
RESPONSIBILITIES
- Architect and build Perplexity's Legal and Operations Engineering platform — a coherent stack of agents, workflows, and evaluation infrastructure that replaces manual, high-volume legal work across commercial contracting, e-discovery, enterprise redlining, subsidiary governance, vendor onboarding, and litigation and matter management.
- Own the enterprise contracting automation system end-to-end.
- Ship the in-product legal surfaces built on Perplexity and Computer itself
- Consolidate today's ad-hoc legal bots, prompts, and scripts into a documented, observable, and reusable platform with clear conventions for personas, tools, evals, guardrails, and human-in-the-loop patterns.
- Serve as the technical partner to the General Counsel. Translate complex, judgment-heavy legal workflows into engineered systems, and translate engineering constraints back to non-technical stakeholders.
- Evaluate, retire, or replace third-party tools where a purpose-built internal system gives us a structural advantage.
- Be the case study for forward-deployed engineering in non-engineering functions at Perplexity. Success here becomes the playbook for Legal, Recruiting, People, Workplace, and Operations.
WHAT YOU’LL BRING
- 3+ years of backend software engineering experience with a track record of shipping production systems at meaningful scale.
- A working knowledge of legal concepts, with some experience in legal operations or paralegal work is desired.
- Strong business judgment and practical problem-solving; comfortable making operational calls with incomplete information and calibrating risk in real time.
- Track record building scalable processes and foundational systems from scratch, not maintaining a mature function.
- Fluency with modern legal tech and AI tools; disciplined human-in-the-loop practices.
- Excellent written and verbal communication; ability to work directly with senior legal, finance, and executive stakeholders.
- Entrepreneurial drive, intellectual curiosity, and agility to thrive in an ambiguous, fast-moving environment.
PREFERRED EXPERIENCE
- Prior experience at an AI-native, SaaS, or consumer technology company operating at Perplexity’s pace.
- Familiarity with e-billing platforms (e.g., Brightflag), matter management, CLM, and entity management systems.
- Comfort with ambiguity, rapid context-switching, and a builder mentality.
Location: Athens, Greece; London, United Kingdom; Tel Aviv, Israel
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we're constantly looking for ways to make our Support organization smarter, more efficient, and more scalable. As part of our SSC (Shared Service Center) Support Development team, you'll play a key role in shaping how Support operates across multiple countries by leading strategic initiatives that improve customer experience, operational performance, and the way our teams work.
You'll partner with stakeholders across local and global teams to turn ideas into action — using data, structured project management, and continuous improvement to deliver meaningful impact at scale. Whether you're an experienced specialist or a seasoned lead, you'll have the opportunity to influence how Support evolves across our organization.
What you'll be doing
As an Operational Excellence Team Manager, you'll own initiatives from concept through implementation, working closely with cross-functional teams to solve operational challenges and improve the way we support our customers.
In this role you will…
Lead multiple strategic projects and initiatives from planning through execution.
Define project scope, build work plans, manage timelines, and coordinate delivery across teams.
Collaborate with local and global stakeholders to align priorities and drive successful outcomes.
Analyze operational data, identify trends, and translate insights into actionable recommendations.
Design, test, and validate new processes and ways of working through pilots before wider rollout.
Drive implementation of new initiatives while ensuring smooth adoption across teams.
Monitor key performance metrics to evaluate impact and identify further improvement opportunities.
Help standardize processes, improve operational efficiency, and share best practices across markets.
Review post launch performance of initiatives - identifying opportunities to improve further and course correcting in a timely manner.
Facilitate customer feedback on projects following launch - ensuring feedback loops are developed to pass information back to relevant teams.
Own deep dives on specific topics and leading updates with executive and senior stakeholders on specific issues (e.g. performance gaps, project updates).
Our humble expectations
We're looking for someone who enjoys solving complex problems, thrives in collaborative environments, and gets excited about turning ideas into measurable improvements.
Ideally, you'll bring:
Experience managing projects, programs, or change initiatives in a fast-paced operational environment, with
hands-on experience in contact center operations
.
At least manager-level leadership experience
, including leading teams and driving operational improvements.
Strong analytical skills and a data-driven approach to decisions, with (preferable) experience building dashboards and working with Cursor, Looker, and Snowflake.
Confidence using KPIs and operational metrics to identify opportunities and deliver continuous improvement.
A structured approach to planning, prioritization, and execution.
Excellent stakeholder management, cross-functional collaboration, and communication skills, including the ability to influence without direct authority.
Full professional proficiency in spoken and written English.
Right to work in the country.
The following expertise is a big plus:
Experience working with AI-enabled solutions, tooling, automation, or platform implementations.
Experience leading complex, cross-functional projects.
Ownership of technology-driven or operational transformation initiatives.
Exposure to global or multinational organizations.
What we offer
This is an opportunity to work on initiatives that have a real impact across Wolt's Support organization. You'll collaborate with talented colleagues across multiple functions and countries, help shape how Support operates at scale, and see your ideas translated into meaningful improvements for both our teams and customers.
You'll join a collaborative environment where data, experimentation, and continuous improvement are part of everyday work—and where you'll have plenty of opportunities to grow your skills, expand your scope, and influence the future of Support operations.
Next steps
If qualified, our recruitment process begins with an initial screening conversation conducted by the Talent Acquisition team, followed by a role-specific interview to assess your experience and problem-solving approach.
If you progress to the next stage, you will receive a take-home assignment. You will then present your assignment in a follow-up meeting with the Hiring Manager and a Subject Matter Expert, where we’ll discuss your approach, reasoning, and recommendations in more detail. We aim to keep the process transparent, structured, and focused on giving you the opportunity to showcase your skills and thinking.
If you are service-minded, enjoy taking ownership, and thrive in an environment where you proactively identify solutions rather than wait for direction — we’d love to hear from you! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: South Africa; Mexico; Costa Rica; Colombia; Philippines; Dominican Republic
About Huzzle
At Huzzle, we connect exceptional B2B sales professionals with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
About the Company
Luxury short-term rental and hospitality company operating across the United States. They specialize in managing high-end vacation homes and delivering concierge-level guest experiences for both travelers and property owners.
With a strong operational foundation and an expanding portfolio in premium markets such as coastal California, Florida, and Arizona, the company is now scaling its internal team to support continued growth and operational excellence.
Job Type:
Full-time
Location:
Remote (Global)
Timezone:
US (Flexible)
Job Summary
We are a fast-growing performance lead generation company specializing in the legal vertical. We provide high-intent leads and signed retainers to personal injury law firms across the U.S. As we scale, we are looking for a high-level Client Operations Manager to own the entire lifecycle of a client relationship—from the moment a contract is signed to the successful, ongoing delivery of high-quality results.
This is a critical hire designed to remove operational bottlenecks. You will be the primary engine driving campaign launches, managing technical lead distribution, and serving as the authoritative point of contact for our law firm clients and wholesale partners. If you are a data-driven operator who thrives at the intersection of client success and technical performance marketing, this role is for you.
Key Responsibilities
Client & Account Ownership:
Serve as the primary point of contact for law firm clients and partners; own the tone, quality, and frequency of all client-facing messaging.
Campaign Launch Management:
Build the bridge between sales and delivery by driving new orders from paperwork to first lead, ensuring all criteria, delivery methods, and intake requirements are documented and met.
Technical Distribution:
Act as the hands-on owner of LeadDistro, managing campaign builds, routing logic, filters, caps, integrations, and daily QA/QC.
Data-Driven Dispute Resolution:
Independently manage lead quality disputes by reconciling delivery exports against client data, classifying defects, and deciding on credits or replacements based on established policy.
Team Leadership:
Manage a small team including an Account Manager and Admin Support to ensure a high-velocity daily operating cadence where no task sits without an owner.
System Integrity:
Maintain Monday.com as the live source of truth for all campaign statuses and keep SOPs current as products and processes evolve.
Supplier Coordination:
Liaise with fulfillment partners and call centers to monitor volume, pacing, and quality, holding them accountable to strict specifications.
Requirements
Industry Experience:
4+ years in client-facing operations or account management within performance marketing, lead generation, or a call center environment.
Technical Proficiency:
Professional experience administering lead distribution or call routing software (e.g., LeadDistro, Boberdoo, LeadsPedia, Phonexa, Trackdrive, etc.).
Professional Communication:
Exceptional written English skills; you must be comfortable communicating with attorneys and law firm owners with high levels of polish.
Analytical Rigor:
Advanced spreadsheet skills; ability to analyze large CSV exports to produce defensible, data-backed answers to client queries.
Leadership:
Prior experience managing at least 1–2 direct reports.
Operational Demeanor:
Calm under pressure, particularly during quality disputes, with a focus on leading with data rather than apologies.
Benefits
💻 Fully Remote: Work from anywhere in South Africa, Philippines, Pakistan, Mexico or Colombia with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Competitive salary
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP
empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
As a Wholesale Operations Analyst, you will support operational excellence across WHOOP’s wholesale and retail distribution network. You’ll play a key role in managing order execution, retailer operations, and 3PL coordination across global sales channels. This role is highly cross-functional and ideal for someone who thrives in fast-paced operational environments, enjoys solving problems, and has a strong attention to detail. You’ll work closely with retail partners, third-party logistics providers, and internal teams to ensure accurate order processing, operational visibility, and a seamless retailer experience.
RESPONSIBILITIES:
- Manage and monitor end-to-end order flow across assigned wholesale and retail channels, including processing and tracking retailer purchase orders between WHOOP systems, 3PLs, and retail partners.
- Collaborate with 3PLs and internal teams to support inventory accuracy, transfer order receiving, and order adjustments.
- Own day-to-day operational management for assigned international retail accounts, including retailer communication, shipment tracking, routing compliance, and operational issue resolution.
- Maintain retailer operational requirements and portal compliance, including shipment documentation, tracking updates, routing guides, and retailer-specific operational inputs.
- Support in-transit exception management by monitoring delayed, failed, or at-risk shipments and coordinating resolution across internal and external stakeholders.
- Assist in developing and maintaining standardized operational documentation, including retailer SOPs, routing guidance, and process workflows.
- Analyze operational performance and identify opportunities to improve order management, fulfillment execution, and inventory visibility
QUALIFICATIONS:
- 2+ years of experience in Operations, Supply Chain, or Logistics in a multi-channel consumer goods environment.
- Strong analytical and problem-solving skills; ability to interpret data and connect it to process improvements.
- Strong Microsoft Excel skills are a must.
- Detail-oriented and organized, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
- Bachelors degree or higher in Supply Chain Management, Operations, Business Administration or a related field.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for these full-time positions is $90,000-$140,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Задачи:
— Определять и реализовывать операционную стратегию Колумбии для поддержки быстрого роста, прибыльности и расширения рынка.
— Переводить бизнес-цели в масштабируемые, основанные на данных операционные процессы и ключевые показатели эффективности (KPI).
— Обеспечивать операционную готовность для поддержки новых продуктов, рынков и регуляторных требований.
— Руководить, развивать и масштабировать высокоэффективные операционные команды в нескольких функциях (телепродажи, амбассадоры, взыскания, операционная поддержка).
— Строить сильную команду лидеров и продвигать культуру ответственности, владения и постоянного улучшения.
— Проектировать организационные структуры, которые балансируют скорость, контроль и масштабируемость.
— Контролировать операции, связанные с доходами, включая телепродажи и программы полевых амбассадоров, обеспечивая эффективность, продуктивность и оптимизацию конверсии.
— Тесно сотрудничать с командами продукта и маркетинга для оптимизации привлечения и удержания клиентов.
— Обеспечивать эффективность операций по взысканиям, соответствие требованиям и согласованность с принципами клиентского опыта.
— Устанавливать и контролировать операционные KPI, дашборды и обзоры производительности.
— Использовать данные для принятия решений, прогнозирования потребностей в ресурсах и проактивного управления рисками.
Требования:
— Более 8 лет опыта в руководящих операционных ролях, желательно в финтехе, финансовых услугах, маркетплейсах или быстрорастущих технологических компаниях в Латинской Америке.
— Подтвержденный опыт масштабирования сложных, многоуровневых операций в динамичной среде.
— Сильный опыт управления командами, влияющими на доходы (операции продаж, полевые команды, взыскания или аналогичные).
— Демонстрированная способность руководить большими, разнообразными командами и старшими руководителями.
— Сильный аналитический склад ума с глубоким пониманием операционных метрик и экономики единицы.
— Опыт тесного сотрудничества с командами продукта и инженерии по инициативам автоматизации и масштабируемости.
— Исполнительное присутствие с возможностью влиять на уровне C-level и совета директоров.
— Разговорный английский и испанский языки.
Условия:
— Гибридный формат работы в Колумбии.
Location: San Francisco; New York
Workplace: OnSite
ABOUT US:
AI NEEDS A NEW INFRASTRUCTURE LAYER. WE'RE BUILDING IT AT MODAL.
Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now.
Our customers include category-defining companies like Ramp https://modal.com/blog/how-ramp-built-a-full-context-background-coding-agent-on-modal, Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale.
We've passed $1B in annualized run rate, up 15x from a year ago. In October 2026 we raised a $750M Series D led by Accel at a $15.75B valuation.
Our team includes creators of popular open-source projects (e.g.,Seaborn https://github.com/mwaskom/seaborn,Luigi https://github.com/spotify/luigi), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience.
THE ROLE:
We’re seeking a Revenue Operations Manager with a strong track record, a builder’s mindset, and a bias for action to join our in-person team in New York or SF.
This is a high-impact, hands-on role. You’ll own the entire revenue operations function, from top-of-funnel lead routing through deal close and commission administration. You’ll work closely with our Head of Finance & People Ops and sales leadership to build the systems, dashboards, and processes that scale our go-to-market motion.
WHAT YOU’LL WORK ON:
- Own the inbound lead routing process, partnering with Marketing to ensure proper attribution
- Run territory management and strategy for geo-based decision-making
- Support and strategize on every aspect of revenue operations in your territory
- Own capacity forecasting strategy, including inputs, throughputs, and outputs, and serve as the conduit back to Finance in the US for effective capacity forecasting
- Provide input and strategy on comp-based decisions and benchmarking
- Support leadership on overall regional operations and finance strategy across all functions, including sales, presales, and ecosystem
- Evaluate new tools on the market and be responsible for improving the efficiency and effectiveness of the sales team
- Build and maintain dashboards, leaderboards, and pipeline reporting to give leadership real-time visibility
- Monitor deal progression and hold reps accountable for CRM hygiene and accuracy
- Support deal reviews at the pricing and negotiation stages, coordinating with outside counsel as needed
- Own the closed-won process from signature through handoff to post-sale
- Administer commission plans across the sales org, ensuring accurate and timely calculations and serving as the source of truth for comp-related questions
YOU MAY BE A FIT IF:
- You have 3–7 years in Sales Operations or Revenue Operations at a high-growth, usage-based sales organization
- You’ve built core GTM infrastructure before: lead routing, CRM architecture, pipeline reporting, commission administration, and deal desk
- You have deep proficiency in CRM workflows, lifecycle stages, custom properties, and data hygiene
- You’ve owned commissions end-to-end: building the model, calculating payouts, fielding rep disputes, and keeping it reconciled with Finance
- You’ve run a deal desk, know what makes a contract clean, and catch errors before they become problems
- You’re strong in Excel or Google Sheets: you can build a pipeline coverage model and know which metrics actually matter
- You’ve earned trust with a sales team by making their lives easier while holding them accountable to process
- You have a builder’s mentality: you identify gaps, propose solutions, and execute without being asked twice
- You can zoom out and think strategically while staying close enough to the work to get your hands on the keyboard
- You have an AI-forward mindset: you actively use AI in your work and are excited to pioneer its use in go-to-market operations
- You have strong communication and collaboration skills and earn trust across Sales, Marketing, and Finance
- You’re a player-coach: you’re not above the details, and you’re excited to own the work yourself
Задачи:
— Создавать и внедрять внутренние продукты и инструменты на основе данных и ИИ, которые помогают командам Product и Engineering лучше понимать использование продукта, проблемы клиентов и возможности для улучшения.
— Анализировать большие объемы структурированных и неструктурированных данных, включая телеметрию продукта, обращения в поддержку, разговоры с клиентами, запросы на функции, опросы и метаданные продукта, выявляя сложные закономерности.
— Превращать разовые аналитические задачи в надежные, повторяемые инструменты и рабочие процессы с четкими определениями данных, проверками качества, документацией и обратной связью.
— Переводить сложные выводы в понятные рекомендации для принятия решений, сохраняя доказательства и методологию.
— Вести проекты от начала до конца: определять проблему, находить и связывать нужные данные, создавать первую версию, запускать, измерять использование и качество, улучшать.
— Использовать инструменты разработки с поддержкой ИИ осознанно, проверяя результаты, отлаживая ошибки и применяя здравый смысл.
— Продвигать и воплощать культурные принципы Samsara в масштабах компании.
Требования:
— 1–5 лет профессионального опыта в product operations, аналитике данных или продукта, бизнес-операциях, консалтинге, техническом управлении продуктом или аналогичной сфере, где решали неоднозначные задачи с помощью данных и технологий.
— Подтвержденный опыт создания и внедрения полезных для реальных пользователей инструментов, приложений, дашбордов, автоматизаций, продуктов данных или повторяемых аналитических процессов.
— Опыт структурирования и анализа сложных или больших наборов данных, проверки результатов и объяснения их значимости.
— Сильное понимание продукта и клиента: фокус на проблеме пользователя и бизнес-результате, а не на технологии.
— Четкие письменные и устные коммуникационные навыки, умение объяснять техническую и аналитическую работу нетехническим партнерам без потери важных деталей.
— Высокая ответственность, любознательность и внимание к деталям, способность быстро учиться, задавать острые вопросы, формировать мнение и работать в условиях неопределенности.
Идеальный кандидат:
— Опыт работы в B2B технологической компании или тесного взаимодействия с командами Product и Engineering.
— Опыт в функциях Product Operations, включая определение и отслеживание дорожных карт продукта, запросов на функции и представление голоса клиента в обсуждениях продукта.
Условия:
— Удаленная работа (кандидаты из США и Канады).
— Годовая базовая зарплата от $106,802.50 до $179,500 USD.
— Возможность получения начального гранта RSU без периода вестинга и последующих обновлений в зависимости от результатов.
— Отсутствие поддержки релокации.
— Требуется при отклике указать, что вакансия найдена на Remocate.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re looking for an IT Operations Engineer to be the face of IT at Baseten: the person who makes technology just work for our team, in the office and remotely. You’ll own day-to-day support, office IT, and new-hire onboarding, and you’ll work alongside our IT Engineers, who design the controls and automation you’ll run and improve.
This is an on-site role based in San Francisco.
RESPONSIBILITIES
- Be the go-to point of contact for hardware, software, and access issues across a macOS-first fleet, with some Windows.
- Give every new hire a great first day, from a ready-to-go laptop to working accounts, whether they’re in the office or remote.
- Run onboarding, role changes, and offboarding through our automated workflows, and catch the exceptions they don’t cover.
- Keep the office running smoothly: conference rooms and AV, network and Wi-Fi, printers, and walk-up support on office days.
- Support new office buildouts and plan workplace IT as we grow.
- Manage IT assets, and vendor relationships, including stock and shipping for remote teammates.
- Build a self-serve knowledge base and workflows that reduce ticket volume and help people help themselves.
- Find recurring friction and automate it within our AI ITSM (Serval) and existing tools, collaborating with IT Engineering on new integrations as needed
- Handle day-to-day administration of our core SaaS tools within delegated, scoped roles.
REQUIREMENTS
- 5+ years in IT support or IT operations, ideally at a fast-growing company
- Hands-on experience supporting a macOS fleet end to end: troubleshooting login, FileVault, permission, and profile issues; enrolling devices and deploying apps and OS updates through an MDM (e.g. Kandji), including remote lock and wipe; and managing hardware through Apple Business Manager, AppleCare repairs, and reimaging for redeployment
- Hands-on experience administrating Google Workspace, Slack and Zoom
- Experience with conference room, AV, and office network setup and troubleshooting.
- Flexibility to support events in the evening may be occasionally required
- Experience with automation or scripting to streamline repetitive work.
- Excellent communication and a real care for the support experience.
- Strong organization across competing priorities in a fast-paced environment.
Ability to be in our San Francisco office 5 days a week and lift standard IT equipment.
COMPENSATION
Proposed Range: 130k-185k
Note: Applicants wanting to land near the top of the band would have to show readiness for some IT Engineering work. Comfort in scripting with code, deep SaaS integration experience, proficient in AI tools, some experience with cloud infra, etc.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Brussels, Belgium
Dentons is designed to be different. We are driven to always be the firm of the future, to challenge the status quo, and to provide holistic business solutions to our clients in new and innovative ways. We are the lightbulb moments. The bold ideas. We are the world's largest global law firm, with 12,000+ people across 80+ countries. Driven by the diverse perspectives of our people, our clients, and our communities, we combine local knowledge with global insight.
About the Role
To support its growth, the Brussels Office is looking for an
Operations Manager
to ensure the proper administration, continuity and orderly administration of the firm’s operational activities, acting under the authority of the Co-Managing Partners and the partnership in realizing both its more strategic goals and actions, and its execution.
The role reports to Belgium Co-Managing Partners (CMPs) and the Europe Chief Operating Officer (COO). Its goal is to safeguard the integrity of internal processes, the reliability of all support staff functions and the alignment of the office’s operations with the firm’s global standards and professional legal obligations.
Responsibilities
Operation Governance
Manage the day-to-day operations of the Brussels Office, ensuring continuity, quality and reliability of administrative and business support functions on site and available through the Dentons network (“support staff”).
Encourage and facilitate collaboration among partners in client development, service delivery, pro bono work, innovation, procurement and marketing initiatives.
Organize and support meetings with the Co-Managing Partners and the partnership at large to facilitate open communication on Belgian-specific and firm-wide developments.
Liaise with counterparts from other Dentons’ offices in Europe as well as with European management & support staff.
Identify opportunities to improve cost efficiencies, regional synergies and quality of service delivery, and manage vendor relationships and related service agreements.
Oversee housing management, including liaison with the landlord and with external consultants, e.g. brokers & architects.
Oversee Workplace Access and Safety on site.
Financial Administration
Monitor and manage key financial metrics, including fee-earner utilization, time recording, billing, lock-up and cash collections, ensuring compliance with the Firm's financial policies. Report on these matters to the Co-Managing Partners and the partnership.
Contribute to the preparation of the Belgian office's annual budget as part of the Firm's annual budget process and monitor budget execution throughout the year.
Contribute to the monitoring of the Belgian office's profitability plan in alignment with the Firm's profitability strategy.
Liaise with and provide instructions to remote finance and accounting teams. Ensure the timely processing of invoice payments, credit card and bank reports.
Ensure local financial and administrative records are accurate, up to date and readily available.
Strategic and Administrative Support to Partners
Support the Co-Managing Partners and the partnership in day-to-day management and in the execution of strategic and business plans and act as a sounding board on these matters to the partnership.
Contribute, together with the Co-Managing Partners, to the development and implementation of a comprehensive local strategy aligned with the Firm's global strategy.
Identify and recommend relevant talent at all levels, and coordinate recruitment and promotion processes.
Act as team manager for support staff resources, including time and attendance management.
Draft formal internal documentation, operational policies and management reports on behalf of, or in support of, the partnership and the Firm.
Undertake any other duties as instructed by the Co-Managing Partners and/or the Europe COO from time to time.
Risk Management & Regulatory Compliance
Ensure compliance with all legal, regulatory, tax, employment and social security obligations applicable to the Belgian office.
Support the Co-Managing Partners in ensuring compliance with ethical rules and local Bar requirements, including the management of conflicts of interest.
Coordinate the Brussels Bar annual third-party account reporting.
Collaborate with global and regional risk and compliance teams on all issues related to risk in the Belgian office, including the management of third-party claims.
Requirements
5 – 10+ years of experience in operations, administration, or office management within a law firm or comparable professional‑services or consulting environment.
Accounting experience is a plus.
A Prevention Advisor certification in Belgium would be a plus.
Fluency in English is a must (C1 level), Dutch and/or French native preferred.
Strong command of legal administrative standards, including confidentiality, professional ethics, and regulatory obligations.
Demonstrated ability to manage complex operational environments and coordinate multidisciplinary support teams.
Excellent written and oral communication skills, with the ability to draft formal internal documentation, operational policies, and management reports.
Proficiency in project management, process optimization, and change implementation.
Comfortable engaging with stakeholders across all levels of the organization, from Partners to support staff, building trust and credibility at every level.
Proven people management experience, with a genuine interest in developing and supporting teams.
Pragmatic and solutions-oriented, able to navigate competing priorities and make sound judgment calls under pressure.
Dynamic and proactive, bringing energy and momentum to projects and initiatives.
Benefits
Essential to our success as a global law firm, is our ability to attract and retain the best talent from a diverse range of backgrounds. We offer a work environment where everyone can reach their potential and we have an inclusive culture which respects individual differences.
Dentons is always looking to invest in the highest-quality talent, recognizing that our success is built on the diverse and unique strengths of each of the members of our Firm.
Dentons is committed to providing equal opportunities for all.
We offer a competitive salary package, aligned with experience and responsibilities. For this role, we offer an average of € 6,000 to € 8,000 monthly gross compensation for a full-time position.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.
Location: Montreal, Canada
Key Responsibilities
• Act as editor-in-chief of the Satellite Operations Handbook: gather documentation and inputs from subsystem teams (power, thermal, AOCS, TT&C;, payload, FDIR, ground segment) and integrate them into one coherent, fluid text.
• Interview subsystem engineers to close gaps, resolve ambiguities, and verify the technical accuracy of every section.
• Rewrite engineering source material into clear, unambiguous, procedure-grade language suitable for use by operators in real-time operations.
• Structure the handbook across the mission lifecycle: nominal operations, contingency and FDIR response, and subsystem reference sections.
• Maintain revision and configuration control; organize and run formal review cycles with engineering and operations stakeholders.
• Establish and enforce a style guide, templates, and terminology consistency across all contributors.
Required Qualifications
• Proven long-form technical authorship — a PhD thesis, published research, or prior authorship of operations manuals, handbooks, flight rules, or procedures. (Per the hiring manager: "People who have written PhD theses would be ideal candidates.")
• Working knowledge of satellites and space systems — able to read, understand, and interrogate subsystem engineering documentation.
• Fast learner with a synthetic mind: able to compress many inconsistent sources into one clear narrative.
• Excellent written English.
Preferred Qualifications
• Background in satellite operations, spacecraft systems engineering, or mission analysis.
• French language skills (Montreal-based team).
• Familiarity with documentation and requirements tools (DOORS, Confluence) and ECSS/NASA documentation culture.
• Experience authoring training materials or certifying operations personnel
Location: Canada; United States; France
Key Responsibilities
• Act as editor-in-chief of the Satellite Operations Handbook: gather documentation and inputs from
subsystem teams (power, thermal, AOCS, TT&C;, payload, FDIR, ground segment) and integrate them
into one coherent, fluid text.
• Interview subsystem engineers to close gaps, resolve ambiguities, and verify the technical accuracy of
every section.
• Rewrite engineering source material into clear, unambiguous, procedure-grade language suitable for use
by operators in real-time operations.
• Structure the handbook across the mission lifecycle: nominal operations, contingency and FDIR response,
and subsystem reference sections.
• Maintain revision and configuration control; organize and run formal review cycles with engineering and
operations stakeholders.
• Establish and enforce a style guide, templates, and terminology consistency across all contributors.
Required Qualifications
• Proven long-form technical authorship — a PhD thesis, published research, or prior authorship of
operations manuals, handbooks, flight rules, or procedures. (Per the hiring manager: "People who have
written PhD theses would be ideal candidates.")
• Working knowledge of satellites and space systems — able to read, understand, and interrogate
subsystem engineering documentation.
• Fast learner with a synthetic mind: able to compress many inconsistent sources into one clear narrative.
• Excellent written English.
Preferred Qualifications
• Background in satellite operations, spacecraft systems engineering, or mission analysis.
• French language skills (Montreal-based team).
• Familiarity with documentation and requirements tools (DOORS, Confluence) and ECSS/NASA
documentation culture.
• Experience authoring training materials or certifying operations personnel.
Location: Pasig City, Philippines
JOB DESCRIPTION
Summary:
The
ERP System Operations Project Manager
leads the international arm of ClinChoice’s Global ERP Administration function and collaborates with the company’s international cross-functional teams to support users in their day-to-day use of Microsoft Dynamics 365. The role also works with the company’s ERP development team and third-party vendor to maintain and optimize ERP system operations.
Responsibilities:
Lead the International ERP Administration team and oversee first-level technical and functional support for international users of Microsoft Dynamics 365 modules.
Collaborate closely with international cross-functional teams across multiple entities and with key ERP stakeholders to diagnose system issues, recommend solutions, and continuously identify opportunities to improve ERP performance.
Analyze business requirements; prepare functional specifications and design documentation; and manage change requests, service requests, and budget alignment and
Manage the full system project lifecycle, including project kickoff, planning, issue tracking, timeline management, and testing coordination. Oversee testing activities and release schedules to ensure the successful delivery of system enhancements.
Manage ERP timesheet operations and support resource planning. Monitor company-wide timesheet and resource-planning processes to ensure satisfactory monthly completion and approval rates. Continuously evaluate and optimize timesheet-management processes and training programs.
Manage ERP user permissions and oversee the development, maintenance, and review of system-related standard operating procedures.
Manage the tracking and prioritization of open requests, ensuring the timely resolution of critical system issues.
Lead and facilitate ERP project meetings with stakeholders at all organizational levels.
Design, develop, and deliver company-wide application training programs, including monthly ERP timesheet training for new hires, line managers, and project functional leads.
Evaluate, initiate, and lead cross-functional standardization and automation initiatives that drive continuous business process improvement and operational efficiency.
Skills and Qualifications:
Bachelor’s degree or higher in information systems, computer science, accounting, finance, or a related field.
Minimum of
5 years of experience in ERP operations or finance systems support
. Hands-on experience with
Microsoft Dynamics 365
is
highly preferred
.
Strong written and verbal communication skills, with excellent analytical and problem-solving abilities.
Proven ability to lead cross-functional initiatives and manage multiple projects simultaneously.
Experience managing system implementation, maintenance, and continuous improvement initiatives.
Advanced proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
Ability to work effectively as a collaborative team member and support operations across multiple time zones.
Business-level proficiency in English is required
, and
proficiency in Mandarin Chinese is preferred
for daily collaboration with the ERP vendor and the China IT team, along with availability across time zones during the financial close period.
Flexibility to support
U.S. and European time zones.
ОфисSan Francisco, CA
ОфисГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Bangalore (Hybrid); We encourage candidates from all backgrounds to apply; Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com
География найма не уточнена
ГибридleadSan Francisco; Palo Alto
Athens, Greece; London, United Kingdom; Tel Aviv, Israel
УдалённоSouth Africa; Mexico; Costa Rica; Colombia; Philippines; Dominican Republic; Timezone:
ОфисГеография найма не уточнена
ОфисSan Francisco; New York
УдалённоГеография найма не уточнена
ГибридSan Francisco
География найма не уточнена
Pasig City, Philippines; Ability to work effectively as a collaborative team member and support operations across multiple time zones; for daily collaboration with the ERP vendor and the China IT team, along with availability across time zones during the financial close period; and European time zones