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Location: Tokyo Workplace: Hybrid adjoe https://adjoe.io is redefining the future of mobile ads. Powered by advanced AI, first-party data and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue. At the same time, we’re breaking into programmatic advertising with the intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by a $100 million investment from Bertelsmann and operating from offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us. Meet Your Team: Japan Operations & Support At adjoe, our operations team serves as the vital backbone of our global growth. Based in Tokyo, you will work directly with our Country Manager Japan to ensure our local office runs seamlessly while supporting our Sales team to thrive. You will also act as the primary operational bridge between our Tokyo team and HQ functional leads (Office, IT, HR, Finance, TA) in Hamburg. Combining local functional execution and business support, your work directly shapes our workplace culture and operational efficiency in Japan. What You Will Do - Office & Facility Operations: Manage day-to-day Tokyo office administration, vendor relationships, and inventory. Execute local procurement and IT asset ordering (e.g., laptops) to achieve availability and operational cost efficiencies. - Local HR Administration & Employee Experience: Execute end-to-end local onboarding and offboarding, operate HR administration and documentation, ensure we act compliant according to local authority and our shareholders’ frameworks and administer monthly employee expenses. Serve as an approachable, trusted point of contact ("open ear"). - Sales & Business Enablement: Provide direct operational support to the Sales team by organizing and updating key data tracking (Google Sheets, CRM cadence), assisting with partner outreach, and coordinating client dinners, venue bookings, and team events. - Cross-Functional & TA Assistance: Provide flexible overflow support to Talent Acquisition with potential local vendor relations, and Japanese/English translation of key documents. Who You Are - You have 3+ years of professional experience in combining operational and administrative support, such as office management and HR administration, ideally within an international, fast-paced tech or scale-up environment. - You possess native-level fluency in Japanese (written/spoken) for local employee interactions and labor compliance, alongside business English proficiency (B2+) to communicate effectively with HQ in Hamburg. - You are hands-on with core HR execution (employee lifecycle operations from on- to offboarding, labor law, performance management, document maintenance, absence queries, and compliance) and bring an empathetic, people-focused approach; professional HR experience beyond the core functions and cross-border local labor law knowledge is a strong plus. - You are highly organized and tech-savvy, proficient with Google Workspace (especially Google Sheets) and CRM/HRIS tools, with an eye for detail and data hygiene. - You bring a proactive, service-oriented "can-do" mindset - capable of juggling shifting priorities, solving operational bottlenecks, and supporting internal teams with discretion and warmth. We welcome applications from people who will contribute to the diversity of our company.

Location: Australia Workplace: Remote At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 ABOUT THE ROLE ClickUp is hiring a Strategic Solutions Engineer to accelerate partner-sourced and partner-influenced revenue across the APAC region. This role sits at the intersection of enterprise pre-sales, partner enablement, and solution architecture. You will serve as the technical force multiplier that enables upmarket partners (Solution Partners, GSIs, and enterprise resellers) to independently acquire, implement, and expand ClickUp within their customer base, driving ARR growth and net retention.   Your primary mandate is to increase the volume and quality of revenue that flows through partners, working alongside Partner Managers and Account Executives. You are a builder-scaler: standing up enablement programs from a proven playbook, iterating on them, and scaling them to drive repeatable partner-led revenue.   KEY RESPONSIBILITIES - Partner Enablement & Technical Development: Design and deliver structured enablement programs (workflow mapping, narrative decks, AI Agents, AI workflows, business process mapping, competitive positioning), coach partners on discovery, demos, solution design, and pricing, and drive partner certification and self-sufficiency across APAC. - Co-Selling & Revenue: Serve as technical lead on partner-sourced deals from discovery through POC to post-sales handoff, coach partners to run standard deals independently, and tie all activities to measurable revenue outcomes (partner-sourced and partner-influenced iARR, win rate, deal velocity). - Direct Customer Engagement: Support Account Executives on strategic direct opportunities, leading discovery, solution design, demos, and technical evaluations alongside the partner motion. - Partner Acquisition & Development: Lead technical demonstrations and deep-dives for prospective partners, support recruitment as the technical closer, and elevate existing partners by showcasing new platform capabilities that expand their practice opportunity. - AI & Certified Agents: Enable partners to identify, scope, and sell Certified Agent opportunities, deliver AI transformation workshops, and serve as the regional bridge between the internal AI/Agent team and the partner ecosystem. - Events & Marketing: Lead or support partner-driven events (workshops, in-market tours, executive dinners), develop enablement content, and contribute to partner case studies and proof points. - Reseller-Model Support: Support partner-owned billing, procurement, and renewal workflows, enable partners on expansion motions, and coordinate with Professional Services on co-delivery oversight and escalation paths. - Internal Collaboration: Work cross-functionally with Professional Services, Customer Success, Product, Engineering, and global Solutions Engineering teams to resolve technical questions, assist with RFPs, and feed partner insights back into product and process improvements.   QUALIFICATIONS - 8+ years of experience in enterprise pre-sales, solutions engineering, sales engineering, solutions consulting, or a comparable customer-facing technical role. - 2+ years supporting or enabling channel partners, VARs, system integrators, or working in a partner-led go-to-market motion. - Demonstrated ability to build programs from scratch (not just execute existing ones). - Strong presentation, storytelling, and workshop facilitation skills, with the ability to connect product capabilities and technical details to business outcomes for different audiences. - Experience designing or explaining solutions involving APIs, web services, automation, integrations, workflow configuration, or lightweight technical validation. - Strong background in business process mapping, including the ability to analyse, document, and improve complex business processes across diverse environments. - Ability to create credibility with partners, AEs, and customers, handle objections thoughtfully, and act as a trusted advisor. - Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs. - Strong commercial judgment, structured problem-solving, and comfort managing multiple concurrent priorities with urgency and limited supervision. - Up to 50% of travel is required for this role. LOCATION - This role is open to candidates across Australia, with Sydney, Melbourne or Brisbane preferred. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.

Location: Istanbul, Turkey P.I. Works is the first company in the world to automate the management of a commercial 5G network. Our automated network management products and services empower mobile operators to accelerate network transformation and to drive network quality and efficiency on the path to 5G. These solutions have been successfully deployed by 87 mobile network operators across 60 countries worldwide. We are looking for an experienced Project Manager to lead complex Mobile Network Automation & Optimization projects for our global customers, in a challenging multi-national and multi-cultural work environment. Job Description: Take overall responsibility for planning, coordinating, and executing assigned mobile network projects, spanning network automation software, optimization, engineering, professional and managed services from initiation through completion. Manage multiple large, complex projects simultaneously, working within stringent deadlines to complete assignments within a restricted time period. Coordinate cross-functional teams including Engineering, Product, Integration, Support, Delivery, Sales, Finance, and external partners, across geographically distributed locations and time zones. Act as the primary interface with customer project managers, technical teams, and senior stakeholders, building customer confidence through transparent and structured project management. Establish and maintain cooperation and relations with Mobile Network Operator stakeholders and internal department employees. Coordinate activities involving multi-vendor, multi-technology mobile networks, including 2G/3G/4G/5G, RAN, network automation, and SON/AI-driven optimization. Interpret, analyze and evaluate available data, and make decisions concerning complex and comprehensive operational problems. Establish and maintain project risk and issue registers, proactively identifying and mitigating technical, commercial, resource, and operational risks. Manage project financials, resource planning, customer acceptance, and reporting; estimate, manage, and de-risk project schedules and budgets. Actively take part in contract preparation and pre-sales phases of the projects; support business development by identifying new opportunities and contributing to proposals and solution design. Ensure project deliverables meet contractual and agreed technical requirements, coordinating customer acceptance, KPI verification, and final handover activities. Exercise good judgment in safeguarding confidential or sensitive information. Communicate effectively, orally and in writing, at all levels, including with C-level stakeholders. Support Managed Services and Professional Services engagements, including service mobilization, SLA/KPI monitoring, and subcontractor coordination where required. Required Qualifications: Bachelor’s degree in Telecommunications, Electrical/Electronics Engineering, Computer Engineering, Information Technology, or a related technical discipline. 8+ years of experience in the mobile telecommunications industry, including at least 5+ years in project/program management or a comparable customer-facing delivery leadership role. PMP Certification is a plus. Functional knowledge of Microsoft Project and PMBOK methodology. Proven project management experience in multi-country, multi-cultural, and customer-facing environments. Demonstrated team building and leadership skills, including the ability to lead teams without direct hierarchical authority. Good understanding of mobile network technologies including 4G/5G, RAN, network optimization, automation, OSS/BSS, or managed services. Solid understanding of engineering technical issues/needs, financial, sales, and marketing. Excellent presentation skills, with strong stakeholder management and negotiation skills. Experience communicating effectively through all stages of a project’s lifecycle, including C-level communication. Travel between project locations will be needed. Fluent English is a must; a second language is a plus. Experience in Network Automation/SON, AI-driven optimization, RAN Optimization, Telecom Software Solutions, Professional and Managed Services, or System Integration is a plus.

Location: Egypt Company Overview PartnerOne is a long-term software investment group that acquires, operates, and scales successful enterprise technology companies worldwide. With over 30 years of experience, PartnerOne owns and manages a portfolio of high-growth software businesses that serve more than 2,000 leading corporations and government organizations globally. Our focus on operational excellence, sustainable growth, and continuous improvement creates a high-performance environment where accountability, ownership, and collaboration drive success. Position Summary We are seeking a highly skilled CRM Software Engineer to support the development, customization, automation, and integration of enterprise CRM platforms, with a primary focus on Zoho CRM and the Zoho One ecosystem. This role is responsible for translating approved business requirements and CRM architecture designs into working solutions through configuration, scripting, coding, automation, integrations, and system enhancements. The CRM Software Engineer will work closely with the Corporate CRM Architect, Business Analysts, and business stakeholders to build and maintain scalable CRM solutions that support multiple companies operating within a shared CRM framework. The ideal candidate has experience working across multiple CRM platforms including Salesforce, Sage, Quickbooks, HubSpot, and Zoho CRM, with strong software development and systems integration expertise. Key Responsibilities CRM Development & Configuration Configure and customize Zoho CRM modules, layouts, forms, fields, profiles, roles, and permissions. Develop and maintain custom functionality within Zoho CRM and related Zoho applications. Implement business workflows, blueprints, automation, approval processes, and notifications. Create custom reports, dashboards, KPIs, and analytics solutions. Configure CRM environments based on established solution designs and implementation specifications. Software Development & Scripting Develop custom solutions using: Zoho Deluge JavaScript REST APIs Webhooks SDKs Custom Functions Serverless integrations Write, test, deploy, and support CRM scripts and automation. Create reusable components and development standards for multiple company implementations. Troubleshoot, optimize, and enhance existing CRM functionality. Integrations Develop and maintain integrations between Zoho CRM and external systems including: ERP platforms Financial applications Support platforms Marketing automation systems eCommerce solutions Third-party APIs Build API connections and middleware solutions. Support data synchronization and workflow automation across platforms. Data Migration & Conversion Support Assist with data migration projects from: Salesforce NetSuite CRM Microsoft Dynamics HubSpot Legacy CRM platforms Perform data mapping, transformation, validation, and migration support. Develop import and validation scripts to improve migration efficiency and data quality. System Maintenance & Support Troubleshoot CRM issues and provide technical support. Monitor system performance and proactively address technical issues. Participate in testing, deployment, and release management activities. Maintain development, test, and production environments. Support CRM upgrades and new feature deployments. Requirements Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field, or equivalent practical experience. 4+ years of experience in CRM development, software engineering, or business systems development. Hands-on experience configuring, customizing, and developing within enterprise CRM platforms, preferably Zoho CRM. Experience with CRM platforms such as Zoho CRM, Salesforce, HubSpot, Sage Intacct, NetSuite CRM, or QuickBooks. Strong experience developing and supporting REST API integrations and third-party system integrations. Proficiency in Zoho Deluge scripting and workflow automation. Strong knowledge of JavaScript, SQL, JSON, and XML. Experience with CRM customization, workflow design, business process automation, and data migration. Experience implementing, enhancing, or migrating CRM solutions. Knowledge of integration architecture, data mapping, and system troubleshooting. Experience with Zoho One ecosystem, including Zoho Flow, Zoho Creator, Zoho Analytics, and Zoho Desk, preferred. Familiarity with Salesforce administration or development is a plus. Experience using Git or other source control platforms. Strong problem-solving and debugging skills with the ability to identify and resolve complex technical issues. Detail-oriented with excellent documentation and organizational skills. Ability to collaborate effectively with cross-functional teams, including Sales, Marketing, Customer Success, and Operations. Strong time management skills with the ability to manage multiple priorities in a fast-paced environment. Commitment to continuous learning and staying current with CRM, automation, and software development best practices.

Location: India Company Overview PartnerOne is a long-term software investment group that acquires, operates, and scales successful enterprise technology companies worldwide. With over 30 years of experience, PartnerOne owns and manages a portfolio of high-growth software businesses that serve more than 2,000 leading corporations and government organizations globally. Our focus on operational excellence, sustainable growth, and continuous improvement creates a high-performance environment where accountability, ownership, and collaboration drive success. Position Summary We are seeking a highly skilled CRM Software Engineer to support the development, customization, automation, and integration of enterprise CRM platforms, with a primary focus on Zoho CRM and the Zoho One ecosystem. This role is responsible for translating approved business requirements and CRM architecture designs into working solutions through configuration, scripting, coding, automation, integrations, and system enhancements. The CRM Software Engineer will work closely with the Corporate CRM Architect, Business Analysts, and business stakeholders to build and maintain scalable CRM solutions that support multiple companies operating within a shared CRM framework. The ideal candidate has experience working across multiple CRM platforms including Salesforce, Sage, Quickbooks, HubSpot, and Zoho CRM, with strong software development and systems integration expertise. Key Responsibilities CRM Development & Configuration Configure and customize Zoho CRM modules, layouts, forms, fields, profiles, roles, and permissions. Develop and maintain custom functionality within Zoho CRM and related Zoho applications. Implement business workflows, blueprints, automation, approval processes, and notifications. Create custom reports, dashboards, KPIs, and analytics solutions. Configure CRM environments based on established solution designs and implementation specifications. Software Development & Scripting Develop custom solutions using: Zoho Deluge JavaScript REST APIs Webhooks SDKs Custom Functions Serverless integrations Write, test, deploy, and support CRM scripts and automation. Create reusable components and development standards for multiple company implementations. Troubleshoot, optimize, and enhance existing CRM functionality. Integrations Develop and maintain integrations between Zoho CRM and external systems including: ERP platforms Financial applications Support platforms Marketing automation systems eCommerce solutions Third-party APIs Build API connections and middleware solutions. Support data synchronization and workflow automation across platforms. Data Migration & Conversion Support Assist with data migration projects from: Salesforce NetSuite CRM Microsoft Dynamics HubSpot Legacy CRM platforms Perform data mapping, transformation, validation, and migration support. Develop import and validation scripts to improve migration efficiency and data quality. System Maintenance & Support Troubleshoot CRM issues and provide technical support. Monitor system performance and proactively address technical issues. Participate in testing, deployment, and release management activities. Maintain development, test, and production environments. Support CRM upgrades and new feature deployments. Requirements Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field, or equivalent practical experience. 4+ years of experience in CRM development, software engineering, or business systems development. Hands-on experience configuring, customizing, and developing within enterprise CRM platforms, preferably Zoho CRM. Experience with CRM platforms such as Zoho CRM, Salesforce, HubSpot, Sage Intacct, NetSuite CRM, or QuickBooks. Strong experience developing and supporting REST API integrations and third-party system integrations. Proficiency in Zoho Deluge scripting and workflow automation. Strong knowledge of JavaScript, SQL, JSON, and XML. Experience with CRM customization, workflow design, business process automation, and data migration. Experience implementing, enhancing, or migrating CRM solutions. Knowledge of integration architecture, data mapping, and system troubleshooting. Experience with Zoho One ecosystem, including Zoho Flow, Zoho Creator, Zoho Analytics, and Zoho Desk, preferred. Familiarity with Salesforce administration or development is a plus. Experience using Git or other source control platforms. Strong problem-solving and debugging skills with the ability to identify and resolve complex technical issues. Detail-oriented with excellent documentation and organizational skills. Ability to collaborate effectively with cross-functional teams, including Sales, Marketing, Customer Success, and Operations. Strong time management skills with the ability to manage multiple priorities in a fast-paced environment. Commitment to continuous learning and staying current with CRM, automation, and software development best practices.

Location: Brazil; Colombia; Mexico; Argentina; Chile; Uruguay Company Overview PartnerOne is a long-term software investment group that acquires, operates, and scales successful enterprise technology companies worldwide. With over 30 years of experience, PartnerOne owns and manages a portfolio of high-growth software businesses that serve more than 2,000 leading corporations and government organizations globally. Our focus on operational excellence, sustainable growth, and continuous improvement creates a high-performance environment where accountability, ownership, and collaboration drive success. Position Summary We are seeking a highly skilled CRM Software Engineer to support the development, customization, automation, and integration of enterprise CRM platforms, with a primary focus on Zoho CRM and the Zoho One ecosystem. This role is responsible for translating approved business requirements and CRM architecture designs into working solutions through configuration, scripting, coding, automation, integrations, and system enhancements. The CRM Software Engineer will work closely with the Corporate CRM Architect, Business Analysts, and business stakeholders to build and maintain scalable CRM solutions that support multiple companies operating within a shared CRM framework. The ideal candidate has experience working across multiple CRM platforms including Salesforce, Sage, Quickbooks, HubSpot, and Zoho CRM, with strong software development and systems integration expertise. Key Responsibilities CRM Development & Configuration Configure and customize Zoho CRM modules, layouts, forms, fields, profiles, roles, and permissions. Develop and maintain custom functionality within Zoho CRM and related Zoho applications. Implement business workflows, blueprints, automation, approval processes, and notifications. Create custom reports, dashboards, KPIs, and analytics solutions. Configure CRM environments based on established solution designs and implementation specifications. Software Development & Scripting Develop custom solutions using: Zoho Deluge JavaScript REST APIs Webhooks SDKs Custom Functions Serverless integrations Write, test, deploy, and support CRM scripts and automation. Create reusable components and development standards for multiple company implementations. Troubleshoot, optimize, and enhance existing CRM functionality. Integrations Develop and maintain integrations between Zoho CRM and external systems including: ERP platforms Financial applications Support platforms Marketing automation systems eCommerce solutions Third-party APIs Build API connections and middleware solutions. Support data synchronization and workflow automation across platforms. Data Migration & Conversion Support Assist with data migration projects from: Salesforce NetSuite CRM Microsoft Dynamics HubSpot Legacy CRM platforms Perform data mapping, transformation, validation, and migration support. Develop import and validation scripts to improve migration efficiency and data quality. System Maintenance & Support Troubleshoot CRM issues and provide technical support. Monitor system performance and proactively address technical issues. Participate in testing, deployment, and release management activities. Maintain development, test, and production environments. Support CRM upgrades and new feature deployments. Requirements Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field, or equivalent practical experience. 4+ years of experience in CRM development, software engineering, or business systems development. Hands-on experience configuring, customizing, and developing within enterprise CRM platforms, preferably Zoho CRM. Experience with CRM platforms such as Zoho CRM, Salesforce, HubSpot, Sage Intacct, NetSuite CRM, or QuickBooks. Strong experience developing and supporting REST API integrations and third-party system integrations. Proficiency in Zoho Deluge scripting and workflow automation. Strong knowledge of JavaScript, SQL, JSON, and XML. Experience with CRM customization, workflow design, business process automation, and data migration. Experience implementing, enhancing, or migrating CRM solutions. Knowledge of integration architecture, data mapping, and system troubleshooting. Experience with Zoho One ecosystem, including Zoho Flow, Zoho Creator, Zoho Analytics, and Zoho Desk, preferred. Familiarity with Salesforce administration or development is a plus. Experience using Git or other source control platforms. Strong problem-solving and debugging skills with the ability to identify and resolve complex technical issues. Detail-oriented with excellent documentation and organizational skills. Ability to collaborate effectively with cross-functional teams, including Sales, Marketing, Customer Success, and Operations. Strong time management skills with the ability to manage multiple priorities in a fast-paced environment. Commitment to continuous learning and staying current with CRM, automation, and software development best practices.

Location: Los Angeles, United States Crystalia Glass is looking for a relationship-driven Sales Representative for our Los Angeles office. The role goes beyond converting inbound leads. Success is shared: the results of the team are the results of the company. Employment Type: Full-time, Mon–Fri, 8:30 am – 5:00 pm Pacific Time. On-site, Los Angeles office. Highlights: Commission-based earnings: quarterly commission on total revenue. Training: Comprehensive product training lasting one and a half weeks. Key Responsibilities: Handle inbound B2B leads: general contractors, subcontractors, architects, interior designers, glass companies, and business owners. Contact new leads promptly by phone, email, SMS, and CRM channels. Qualify each request: project type, location, measurements, timeline, budget, installation and delivery needs, and decision-making process. Identify the key decision-maker and communicate at the appropriate level, up to CEO, president, and business owner. Advise clients on suitable glass solutions and prepare quotes, proposals, and full technical documentation. Use the showroom as the primary closing tool: invite clients for visits, or run Zoom presentations with physical samples or a live showroom walkthrough. Build long-term relationships that generate repeat business, referrals, and ongoing project flow. Maintain the full pipeline in HubSpot: deal stages, notes, tasks, reminders, follow-ups, and communication history. Coordinate with Project Managers, Estimators, Engineers, Warehouse, and Installation teams. Requirements Sales Experience: 5+ years in sales, with genuine B2B experience. Product Background: Experience selling physical products: construction, building materials, glass, windows and doors, architectural or custom-made products. Targets: Track record of working toward quarterly revenue targets. Pipeline Ownership: Experience managing a personal pipeline proactively, including outreach to existing contacts. Decision-Makers: Experience reaching and selling to C-level executives, presidents, and owners. Client Relationships: Experience building long-term B2B relationships that produce repeat business. In-Person Selling: Face-to-face client communication experience. Communication: Confident, structured, professional communication by phone, on camera, and in person. Negotiation and Objection Handling: Strong closing skills and consistent multi-touchpoint follow-up after quotes. CRM Discipline: Experience working with CRM systems; HubSpot experience is a plus. Product Learning: Ability to learn a complex custom product in detail and explain it accurately to professional clients. Benefits Hourly base plus quarterly commission on total revenue. Paid vacation and paid sick leave according to company policy. Why Join Crystalia Glass? Direct work with B2B clients in a competitive, high-demand market. Strong exposure to real-world inbound sales and long sales-cycle deal management. Clear opportunities for professional growth and career development. Work with a diverse and international team of professionals. Supportive, structured, and growth-oriented work environment. Opportunity to develop strong communication, negotiation, CRM, and product-sales skills in a fast-paced environment.

Location: United States About Flosum Flosum builds a Salesforce native DevOps and release management platform. Enterprise teams use us to manage deployments, data migration, backup and compliance entirely inside Salesforce, without moving metadata or data outside the platform. We work with large, often highly regulated organisations that hold Salesforce to a serious standard. We are scaling our commercial organisation across the US and Europe, and we are bringing on a group of independent recruiters to help us do it. How you will work with us You will meet with our CEO at least twice a week You will join a weekly staff meeting where you can raise questions directly and get answers in the room You will be briefed on what to look for, what to avoid, and where not to source from, rather than being handed a requisition and left alone Performance is visible weekly. If placements are not working out, you will see that early and so will we What you would do Source and build pipeline for assigned sales, account management and marketing roles Screen candidates against our criteria and present a qualified shortlist Manage candidate communication and scheduling through to offer Give us direct market feedback on compensation and availability in your region Keep candidate records current in Workable Requirements What we are looking for You recruit sales roles as your primary specialism. Marketing recruiting experience alongside it is valuable, but most of this work is sales Capacity to commit 30+ hours per week on a consulting or contracting basis An active candidate network in the United States or Europe Comfortable working at pace. We move quickly on decisions and expect the same We prefer to engage individual recruiters rather than agencies Helpful, not required Experience recruiting into the Salesforce ecosystem: ISVs, AppExchange partners or Salesforce consultancies Familiarity with DevOps, release management or developer tooling as a category Experience hiring across both US and European markets in a single engagement

Location: Sofia City, Bulgaria; Limassol, Cyprus Workplace: hybrid We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Deputy Head of Transaction Monitoring is a senior 2LOD leadership role responsible for the execution, oversight, and continuous transaction monitoring framework across all regulated entities. The role sits within the Group Financial Crime & Compliance function and reports directly to the Head of Transaction Monitoring (TM). The TM team is being built from the ground up and the Deputy Head is a foundational hire. The successful candidate will play a direct role in shaping how the function operates, establishing its culture, and setting the standard for how TM is executed across the Group. The decisions made and ways of working established in the early months of this team will define its trajectory. The TM function is mid-build across detection capability, operating model, and platform infrastructure. The Deputy Head will drive delivery across a complex, multi-jurisdictional operating model — translating regulatory expectations into working controls, challenging first-line frameworks with credibility and precision, and providing structured, evidence-based oversight of TM risk across the Group. All accountabilities are exercised on the direction of the Head of TM, or independently where the Head of TM is unavailable and the matter cannot be deferred without breaching a regulatory or operational obligation. The Head of TM retains ownership of the framework, regulatory relationships, and strategic decision-making. In the absence of the Head of TM, the Deputy will provide full operational continuity, maintaining oversight, escalation, and regulatory responsiveness across the Group Responsibilities TM Framework & Policy Shape and evolve the Group TM framework with the Head of TM — policies, procedures, rule design methodology, threshold calibration, and the quality assurance regime. Review and challenge Scenario Engineering outputs, rule specifications, threshold proposals, and back-testing results ahead of Head of TM sign-off. Own the quality bar for QA and Governance outputs, ensuring they meet the standard expected by senior management and regulators. Shape rule change proposals and threshold recalibrations through the change management process. Drive TM minimum standards across entities, partnering with local Heads of Compliance to close gaps. Delegated Authority & Decision-Making Hold formal delegated authority from the Head of TM, stepping into the primary TM decision-maker role whenever they're unavailable and a decision can't wait. In this capacity, you will: Approve withdrawal holds, account restrictions, and alert escalations. Review L3 SAR referral packs for completeness and evidential sufficiency before they go to the entity MLRO. Approve interim rule threshold changes that can't be deferred, recording the rationale for the Head of TM to confirm on their return. Deputise fully for the Head of TM during leave or absence, holding full decision-making authority within the governance framework for that period. Regulatory Engagement Working under the Head of TM's direction, and independently when they're unavailable, you will: Support the Head of TM in managing regulator relationships on TM matters. Respond to supervisory queries, attend regulatory meetings, and represent the TM function at inspections. Support the preparation and delivery of regulatory submissions, responses to supervisory feedback, and remediation communications. Coordinate with entity MLROs and Heads of Compliance on jurisdiction-specific TM requirements. Team Leadership Provide day-to-day leadership and line management of TM specialist teams, alongside the Head of TM. Lead recruitment, onboarding, and development of TM analysts across pillars. Chair TM governance meetings, including in the Head of TM's absence. Act as the senior escalation point for analysts, bringing decisions to the Head of TM where needed. Drive risk culture across the TM function through visible leadership, consistent challenge, and clear communication. Governance & Oversight Uphold the governance boundary between TM compliance decisions and commercial interests, escalating to the Group Head of Compliance and Regulatory Risk if the Head of TM is unavailable to resolve a conflict. Ensure 1LOD Alert Operations operates within the framework set by 2LOD, escalating any breach to the Head of TM. Maintain audit-ready documentation across all TM governance activity. Act as a senior escalation point for material TM issues, control failures, and emerging risks across all entities Requirements Extensive experience in financial crime compliance, with at least 3 years in a senior TM role (team lead, deputy head, head of TM, or equivalent) within a regulated financial services firm. Experience in the CFD, forex, or leveraged derivatives sector , or with investment firms offering similar products. Demonstrable experience making autonomous decisions on TM matters: alert escalation, SAR filing recommendations, account restriction approvals, and rule threshold adjustments. Experience engaging directly with the FCA or another Tier 1 regulator (CySEC, ASIC, MAS, BaFin) on TM or financial crime matters, including responding to supervisory queries and attending regulatory meetings. Experience with TM framework design or significant enhancement, including rule design methodology, threshold calibration, and quality assurance. Working knowledge of AML/CTF regulatory requirements in at least two of: UK (FCA/MLR 2017), EU/Cyprus (AMLD/CySEC), Australia (AML/CTF Act/AUSTRAC), UAE (CBUAE). Experience managing or overseeing a team of financial crime or TM specialists. Strong written and verbal communication: the role produces materials for senior management, the CCO, the Board, and regulators What you will get in return: • Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community. Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry. Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.

About Us We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver. About the Role Enterprise deals aren't won by a single email or a single seller. They're won by a coordinated push that reaches every stakeholder in the room, at the right moment, with the right message. As our Account-Based Marketing Manager, you'll own the programs that turn our highest-value Enterprise and Strategic accounts into pipeline. You'll work directly with Sales, Revenue Operations, and Partnerships to build 1:1 and 1:few plays that engage buying groups and move complex, multi-stakeholder deals forward. This is a role for someone who's comfortable building from limited precedent and translating account strategy into campaigns that actually change how a deal moves. What you'll do Own and execute ABM programs for a defined portfolio of Enterprise and Strategic accounts, from strategy through campaign delivery. Design 1:1 and 1:few ABM plays that engage decision-makers and full buying groups, not just single contacts. Partner with Sales on account plans, opportunity progression, and executive engagement, acting as the marketing counterpart to their account strategy. Build personalized messaging and content experiences tailored to enterprise stakeholders, translating account priorities into a value narrative. Run multi-channel campaigns across LinkedIn, email, paid media, content hubs, direct mail, and events, sequencing channels to match where each account is in the funnel. Lead high-touch executive engagement initiatives, including curated dinners, events, and account-specific experiences that build senior-level relationships. Drive account research to surface buying group members, whitespace, and engagement signals that inform where to focus next. Track account engagement, campaign performance, and pipeline impact across the portfolio, and use those signals to reallocate effort toward what's working. Test new ABM tactics and engagement approaches, treating each program as a hypothesis to validate rather than a template to repeat. At Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. Skills and Qualifications 4-7 years of B2B marketing experience with strong exposure to enterprise demand generation, ABM, or strategic account marketing. Demonstrated experience executing multi-channel ABM programs targeting complex buying groups. Strong analytical skills, with the ability to evaluate account engagement and pipeline signals and adjust programs accordingly. Experience partnering closely with Sales to support account strategies and opportunity progression. Ability to independently plan and execute marketing initiatives aligned with broader strategic objectives. Experience with Salesforce, HubSpot, LinkedIn, and ABM or intent tools. Comfort operating in a fast-paced environment where priorities shift and plans need to adapt in real time. Nice to Have Experience running executive-level engagement programs (dinners, curated events, VIP experiences). Background in SaaS or fintech, where enterprise sales cycles involve multiple senior stakeholders. You'll Thrive Here If You Treat a stalled enterprise deal as a puzzle to solve, not someone else's problem. Can build a program from scratch when there's no playbook to follow. Read pipeline and engagement data as a starting point for the next test, not a to file away. Move comfortably between big-picture account strategy and the details of a single campaign asset. Build real working relationships with sellers instead of treating Sales as a stakeholder to manage. Hold a high bar for personalization. Generic ABM doesn't move enterprise buying groups. Take ownership of outcomes, not just activity. Pipeline impact is the scoreboard. Give and take direct feedback easily, and adjust fast when a play isn't landing. Compensation The compensation range for this role is $98,000 - $106,000. Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location. Perks & Benefits Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family. FSA and HSA Spending Account. 20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday. 401(k) plan with company match. 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D. Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers). Generous home office stipend to support your remote workspace. Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars). Charitable giving program and paid volunteer time off with registered non-profits. Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

About KPI Solutions: KPI Solutions is a national supply chain consulting and warehouse automation systems integrator, formed in 2021 by merging Kuecker Logistics Group, PULSE Integration, and QC Software. The company specializes in material handling integration and delivers engineered solutions combining automated technologies (MHE, robotics, conveyor, ASRS, AMR/AGV) with intelligent warehouse execution software to optimize productivity and fulfillment speed. Position Summary: The Software Deployment Engineer I/II is an individual contributor responsible for end-to-end delivery, configuration, installation, and support of Kommand warehouse execution/control systems and related material handling hardware such as pick-to-light, overhead illuminators, AutoStore, and T-sort integrations. The role includes project-level system configuration, commissioning, installation, upgrades, and live troubleshooting independently across on-site and remote/office phases. This role consolidates hardware installation and commissioning functions previously done by a dedicated Systems Integration & Commissioning team. Key Responsibilities: On-Site Delivery: — Lead software commissioning of Kommand and peripheral hardware systems at customer sites as primary technical owner. — Full-scope installation of pick-to-light and overhead illuminator systems including wiring, physical installation, configuration, and functional testing. — Conduct Installation Qualification (IQ) and User Acceptance Testing (UAT) with formal documentation and customer sign-off. — Sole owner of Kommand and system-level troubleshooting for live production issues during on-site engagements. Remote / Office Delivery: — Independently deliver new Kommand installations including application pre-configuration, database scripting, and pre-deployment testing. — Deliver Kommand version upgrades including SSDT schema comparisons, version control, local pre-install testing, and customer coordination. — Perform production upgrade execution after business hours to minimize downtime. — Work on DEV, QA, and Sandbox environments during business hours. — Validate, diagnose, and remediate defects, escalating rarely. — Participate in on-call rotation covering Kommand, AutoStore, and T-sort system escalations. — Provide post-go-live support including system migrations, integration testing with ERP/WMS platforms (e.g., SAP/WMS), and multi-site rollout support. Project Configuration & Deployment: — Gather Kommand configurations and system parameters for projects. — Translate Business Requirements Document and customer conversations into system settings, network spreadsheets, and parameters. — Educate clients on host interface use. — Configure Kommand sandbox and production environments for customer testing and go-live. — Assist with training on new features. Scope & Independence: — Sole owner of critical workstreams including new installations, upgrades, and live troubleshooting. — Requires judgment and technical depth to manage customer-facing delivery, testing, and sign-off without dedicated support. Requirements: — Experience commissioning warehouse execution/control software and hardware peripherals. — Working knowledge of SQL Server environments including SSDT schema comparison and version control. — Experience with formal software testing methodologies (IQ/UAT) including documentation and customer sign-off. — Ability to diagnose, troubleshoot, and resolve live production issues under time pressure. — Comfort or willingness to perform hands-on installation work for pick-to-light and overhead illumination systems. — Willingness to work after hours and participate in on-call rotation. — Ability to translate business requirements into structured system configuration. — Strong customer-facing communication skills. Preferred Qualifications: — Experience with AutoStore and/or T-sort systems. — Experience with ERP/WMS integration testing (e.g., SAP). — Background in material handling, warehouse automation, or industrial controls. What we Offer: — Medical, Dental, Vision Insurance — Health Care Concierge Service — 401(k) Retirement Plan (Pre-tax & Roth) — Company paid Basic Life Insurance, Short-Term and Long-Term Disability — Voluntary Life & AD&D Insurance — Voluntary Accident, Critical Illness & Hospital Indemnity Insurance — Pet Insurance — Milk Stork Program — Wellness Program with gift card redemption and challenges — Paid Time Off (Vacation, Sick & 10 Holidays) — Training & Development Equal Employment Opportunity statement included.

Location: Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Customer Success Manager on Anthropic's Public Sector team, you will be the post-sales trusted advisor helping national security customers realize the value of Claude and turn their investment into mission impact. You'll combine your customer success expertise with technical fluency to drive adoption of Claude Code, the Claude API, and Claude for Government (C4G) on classified infrastructure delivered through a cleared cloud provider, while maintaining our high standards for safety, security, and discretion. Working closely with our Sales, Applied AI, Product, Engineering, and Policy teams, you'll guide customers from deployment through enablement, model migration, renewal, and expansion. You'll develop genuine partnerships with customers' AI leadership, platform and compute teams, security and accreditation officials, and mission operators—and with the cleared cloud providers and system integrators that deliver alongside us. Your understanding of their mission, how they accredit and govern capabilities on classified fabrics, and how they evidence value to oversight will help them deliver decision advantage. Drawing on both your national security expertise and technical knowledge, you'll serve as a strategic advisor throughout their journey with us—helping them navigate constraints that don't exist in commercial or federal civilian deployments: classified-fabric accreditation, fixed compute capacity, compartmentation, limited telemetry, and need-to-know discipline. Much of this work happens onsite, in the customer's spaces, on their systems. Your role focuses on driving consumption and adoption of Claude across mission workloads, standing up enablement and change management suited to a cleared, mission-driven workforce, identifying and hardening the workloads that matter most to the mission, and demonstrating value in unclassified terms that can leave the building and support renewal and expansion. The insights you gather will directly inform our research priorities, product roadmap, and national security strategy—making you a key voice in shaping how Anthropic builds and delivers AI systems for the most demanding missions. Key responsibilities: Partner with the account executive and Applied AI architect to deeply understand the customer's mission requirements and translate them into an account and success plan, ensuring alignment between mission objectives, the customer's investment, and technical implementation Serve as the primary post-sales advisor to the customer throughout their Claude adoption journey, from deployment through enablement, model migration, renewal, and expansion. You will need to build trusted relationships across the customer's senior stakeholders—AI leadership, platform and compute teams, security and accreditation officials, contracting, and mission operators—and coordinate internally across multiple teams and with cleared cloud providers to drive customer success Support customers building with Claude Code, the Claude API, and Claude for Government on classified infrastructure—managed configuration, capacity and throughput planning, and workload onboarding—with a working understanding of accreditation requirements (FedRAMP High, IL5/IL6, classified-fabric accreditation) Create and deliver compelling enablement and executive content tailored to different audiences. You will need to spread the gamut from hands-on Claude Code enablement for engineering teams (Train the Trainer, managed configuration as the "paved road," Center of Excellence development) up to mission-value conversations with senior agency leadership, in unclassified language that can leave the building Help the customer develop evaluation frameworks and measure adoption and value without direct telemetry—provider capacity reports, customer-run dashboards, workload registries, and agreed leading indicators—and guide model migration and release readiness: eval gates built from their workloads, staged cutovers off end-of-support models, and realistic expectations about what lands on their fabric and when Drive consumption and adoption: separate under-pacing from burst saturation of a fixed compute pool, smooth and onboard workloads before asking for capacity, discover new mission workloads across compartmented organizations, and document value realized in mission-outcome terms (decisions accelerated, coverage, timeliness, findings produced) Own Executive Business Reviews that function as discovery and alignment—leaving executives with sponsor commitments, mutual next steps, and a mission-outcome narrative that supports the renewal decision—and serve as the primary conduit between the customer, cleared cloud providers, and Anthropic Identify common adoption and integration patterns and hero workflows that demonstrate mission transformation, and contribute insights back to our Product, Engineering, Research, and Policy teams—while maintaining strict separation of classified and unclassified channels and escalating correctly (e.g., 'Claude cut a high-volume analytic triage queue from days to hours') Work onsite frequently at customer facilities for enablement, workshops, and relationship building, on the customer’s systems and within their security and need-to-know rules Maintain strong knowledge of the latest developments in LLM capabilities, agentic and Claude Code implementation patterns, and national security AI policy You may be a good fit if you have: Due to U.S. Government contract requirements, this position requires U.S. citizenship and an active TS/SCI security clearance with a current full-scope polygraph (a TS/SCI with CI polygraph may be considered where crossover is supportable) Must have prior experience working with US national security (defense and/or intelligence) agencies —ideally at the level of AI leadership, platform, and compute teams rather than a single program office—and a working knowledge of how national security agencies accredit, budget, govern compute, and measure mission (including the difference between FedRAMP High, IL5/IL6, and classified-fabric accreditation, and the role of cleared cloud providers and system integrators) 5+ years of experience in customer-facing roles such as Customer Success Manager, Technical Account Manager, Solutions Architect, or Consultant, with experience navigating complex stakeholder environments; able to work onsite at customer facilities in the National Capital Region 3-4 days per week Experience driving success with consumption-based products (tokens, throughput, capacity) as well as seat-based products, including measuring adoption and value when you cannot see usage directly Technical fluency with AI/ML concepts, API integration patterns, and agentic tooling such as Claude Code; familiarity with common LLM frameworks, tools, and evaluation approaches, and hands-on experience building something with an LLM API or coding agent, is a strong plus Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders, from engineering and platform teams to security and accreditation officials to senior national security leadership Judgment and discretion: never over-promises on dates, capabilities, or documentation; practices need-to-know as a reflex; keeps composure under political and competitive pressure; strategic mindset to identify mission transformation opportunities and translate them into actionable expansion plans Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities—advocating for customer needs across internal (Applied AI, Policy, Research, Security) and external (cleared cloud provider, system integrator, program office) stakeholders Passion for thinking creatively about how to use AI in a way that is safe and beneficial for the national security mission, and ultimately furthers the goal of advancing safe AI systems A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality—you're a true team player The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $350,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco; New York; Toronto Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Cohere has a strong AI narrative, the most deployable product, and a CEO who co-authored the foundational paper of modern AI. The company is positioned to become the transatlantic leader in sovereign AI for enterprise and government, and needs a storytelling engine to deliver that story at scale. This role sits within the team that is building that engine. We're looking for an Executive Producer, Executive Communications to own and evolve Cohere’s narrative globally as we grow to become the transatlantic leader in sovereign AI. This is a rare opportunity to use video as the primary medium to share voices and tell stories of executives at one of the fastest growing companies in the most dynamic space in technology. In this cross functional role, you will partner directly with C-Suite and VP executives, helping to determine how we talk to customers, partners, and employees. The role takes Cohere's narrative—the through-line that connects sovereign AI, transatlantic growth, and the product story—and turns it into the content the world sees and shares. You will execute Cohere's strategic narrative through various forms of content including video, podcast, and in-house production. While the role flexes across formats, we see video as the primary and most effective medium. The Executive Producer has dual aims: to grow the personal thought leadership profiles of Cohere's senior voices on their own channels and to deliver Cohere's narrative to the market through company channels. As Executive Producer, Executive Communications you will: - Build and execute Cohere's strategic narrative across three storytelling surfaces: Executive Thought Leadership, Policy Storytelling, and Corporate Storytelling - Partner with the VP Global Communications on narrative architecture and translating Cohere's narrative into content strategy and execution across the aforementioned three storytelling surfaces - Audit and gap analyses across Cohere's senior voices including the co-founding team, CFO, Chief AI Officer, SVP Government Affairs, and various VPs supporting the business - Develop content playbooks for predictable inflection moments (regulatory milestones, product launches, customer wins, IPO milestones) to be launched on executive and company pages - Partner with Marketing to create content for company accounts - Stand up the production function including stage capture systems, content atomization workflows, and freelance crew networks - Build AI-enabled workflows using Cohere's own products (Command, North, Embed, Rerank) for transcript-to-asset pipelines, executive prep automation, and narrative consistency - Initiate executive stage content capture and distribution at major events with lean, scalable production - Conduct executive content audits and gap analyses across senior voices - Refine and systematize content production workflows with predictable cadences - Develop flagship thought leadership pieces and corporate storytelling output - Scale successful surfaces based on impact analysis and team capacity You may be a good fit if you: - Have 8-10 years of experience building executive and corporate narratives from ideation through execution, ideally within a fast-paced, high-growth tech or AI environment - Are adept are creating production workflows from scratch (stage capture systems, content atomization pipelines) - Have experience in the high-paced broadcast television environment - Have experience building trust and rapport with executives and senior leaders naturally - Are scrappy. You thrive in thinking “outside the box” and find joy in marrying a problem to its solution - Are highly organized and process-driven, with strong project management skills and a bias for action - Bring high levels of creativity to communications – in format, channel, and storytelling - Are comfortable navigating organizational dynamics and building strong relationships across all levels - Thrive in ambiguous, fast-moving environments and know how to ruthlessly prioritize Ideal Candidate Profile The successful candidate will have experience in strategic communications, content production, and executive storytelling, with the ability to build scalable systems and leverage AI tools. They should be comfortable navigating executive relationships, managing production workflows, and adapting content strategies based on performance data. Experience in tech/AI environments and familiarity with Cohere's product suite would be valuable assets. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

About LawnStarter LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $100M in annual bookings. The company is expanding beyond lawn care to become a one-stop shop for all home services, operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform. About Analytics at LawnStarter The analytics team supports the entire company including product, marketing, operations, and finance. The data platform includes a centralized Redshift data warehouse, modeled in dbt and orchestrated by Airflow, with Segment feeding event data. The team is mid-migration to Lightdash as the single BI platform, replacing Tableau and Metabase. Currently, data quality, tracking standards, and platform hygiene are side tasks handled by analysts. The Role The Analytics Engineering Manager will be the first dedicated person for data governance, responsible for data trustworthiness and the roadmap to improve it quarterly. Responsibilities include ensuring quality and freshness of source data, pipelines, reports, metric definitions, Segment event tracking standards, Lightdash workspace health, data feeding ML models, and data security. The role involves collaborating with product, marketing, ops, and finance to prioritize platform work. It is a hands-on role starting solo, building automation, checks, fixing issues, and establishing scalable processes. Eventually, the manager will hire a Lead Analytics Engineer and grow the function as needed. Key differentiators of the role: - First dedicated governance role, reshaping existing standards. - Owns the data roadmap, discovering business needs and prioritizing work. - Whole-stack ownership from source data to ML models. - Leading the migration to Lightdash, setting up permissions and norms. Responsibilities: - Develop and manage the data roadmap balancing business needs and platform health. - Automate monitoring of data quality and freshness, resolve incidents. - Maintain data lineage and impact analysis to assess downstream effects of changes. - Administer Lightdash workspace, permissions, and rollout. - Extend and guard the semantic layer with governed metric definitions. - Govern Segment event tracking catalog, standards, and drift detection. - Ensure AI data readiness for internal AI tools querying the warehouse. - Manage data security, privacy, access controls, and compliance with US state laws. - Maintain governance documentation, ownership models, and review processes. Challenges to solve: - Convert business requests into a prioritized data roadmap. - Ensure Lightdash migration improves platform usability without dashboard sprawl. - Complete and maintain a trustworthy semantic layer. - Manage event-tracking standards and prevent entropy. - Proactively detect and prevent data pipeline breakages with automation and lineage. Success metrics for year 1: - Zero pipeline incidents from unannounced data changes. - Zero freshness incidents; stakeholders never see stale dashboards. - All business areas use official, well-maintained metrics and dashboards. - Every Segment event has an owner and meets standards. - Governance operates as a documented, sustainable system. Requirements: - Passion for data governance as a craft. - Daily use of AI tools for automation, anomaly triage, and documentation. - Hands-on manager who codes, debugs, and configures personally. - Product-minded, able to translate vague requests into prioritized plans. - Automation-first approach to quality checks. - Ability to enforce standards with clear rules and good tooling. Role exclusions: - Not a large-team leadership role; starts solo with potential to hire one lead. - Not a policy or committee role; hands-on fixing with code and conversations. - Not a BI analyst role; focuses on platform and guardrails, not dashboard building. - Not a mature system babysitting role; involves building and evolving the platform. Technologies involved: - Warehouse & pipelines: Redshift, dbt, Airflow - Ingestion: Fivetran, custom Airflow pipelines - Event tracking: Segment - BI tools: Lightdash (primary), Tableau and Metabase (sunsetting) - AI tooling: Claude Code, Codex, Brain (internal AI toolkit) - Observability: AI-powered Analytics Engineer agent for monitoring and anomaly detection Benefits: - Base salary $75k-$120k/year - Fully remote with asynchronous collaboration - Flexible PTO Equal employment opportunity statement included.

Location: Sainte-Anne-de-Bellevue, Canada Role overview: Our client is seeking a Spacecraft EMC Systems Engineer for its high performance spacecraft for our remote sensing and communications satellites. The Spacecraft EMC Systems Engineer will own the EMC concept, analysis, verification and mitigation for multiple satellite programmes, driving architecture decisions, leading cross disciplinary teams. He will ensure all electrical subsystem on the bus and payload, from requirements capture to hardware design, do not interfere with themselves or launch vehicles. The role works closely with platform and payload teams to ensure an electrically clean, reliable and launch ready spacecraft. Tasks summary: EMC Architecture Concept & Requirements • Capture, allocate and trace EMC functional, performance, and requirements. • Define the EMC architecture (shielding strategy, grounding scheme, antenna placement, mode control, and harness segregation requirements & routing constraints). EMC Analysis & Electrical Design • Perform EMC analyses of the whole spacecraft (accounting for the payload specifics) for radiated/conducted emission and susceptibility, antenna coupling, shielding effectiveness, fuse blowing…etc. and verify compliance early in the design cycle. • Recommend mitigation such as shielding, filtering, grounding schemes, layout rules. DC Power Distribution • Review DC power distribution architecture (primary bus, secondary bus lines, converters, fusing, protection) for EMC/EMI aspects. • Review conductors, termination, connectors and back shells (material, gauge, shielding…etc.) that satisfy EMI control requirements. Cross‑Functional Coordination, Stakeholder & Program Interaction • Communicate technical status, risk assessments and trade‑study results to senior management and/or customers or partners. • Support ICDs with payload and platform teams and suppliers. • Act as the EMC authority in System and subsystem design reviews • Liaise with RF, Power, Structures, Propulsion, Software and Ground Segment teams to resolve cross disciplinary EMC issues early. • Support B&P (Phase 0 & pre-Phase A). Integration & Verification (IVV) • Author the EMC Verification Master Plan covering component level, subsystem level and full spacecraft tests (CE/CS, RE/RS). • Oversee test facility set up, instrumentation calibration, test execution, data reduction and results certification. • Author test procedures, and acceptance criteria. • Lead CE/CS tests, RE/RS tests on hardware and review suppliers test results. Technical Leadership & Mentorship • Mentor, guide junior engineers and interns and provide EMC training sessions. • Act as technical liaison with customers, partners and external vendors. • Act as Continuous Improvement stakeholder. • Contribute to our client’s knowledge‑base, process enhancements, and standards development. Configuration, Documentation & Standards Management • Participate in Change Control Boards (CCB) and ensure impact analyses are performed for any electrical change. • Maintain GDIR and EDTS streamlining. • Ensure all artefacts, analysis and documentations are version controlled in PLM environment. • Support design reviews (SRR, PDR, CDR, MRR/TRR…etc.). • Support Technology Road‑Mapping & Innovation. On‑Orbit & Operations Support • Support root‑cause investigations for on‑orbit anomalies; update design baselines and lessons‑learned. • Support SOOH development and associated operator training. Required Qualifications: • B.Sc. in Electrical Engineering, Aerospace or Physics, (M.Sc. preferred) with 10 + years of electrical design engineering experience on LEO/MEO/GEO missions. • Proficiency in spacecraft and unit EMC requirements and simulations. • Prior experience supervising a team of EMC engineers or leading multi disciplinary task forces. • Strong understanding of aerospace system engineering fundamentals • Hands-on individual who can support systems integration processes and capability to test systems and resolve problems. • Experience with Confluence and JIRA. • Demonstrated capability to efficiently work with little to no supervision. • Ability to distill complex problems to fundamentals to solve with analysis, similarity, or creativity. • Demonstrate excellent written and oral communication skills in English; knowledge of French will be considered an asset (Contact with clients outside Quebec and work on deliverables in English).

Location: Singapore About the Job: As a Senior Enterprise Account Executive, you will play a pivotal role in winning, nurturing and expanding relationships with Large Enterprise accounts within your designated territory. You should possess exceptional drive to build new business, using stakeholder development, business acumen, a customer-centric approach, and the self-motivation to thrive with minimal supervision. Moreover, you must be adaptable and proficient in wearing multiple hats as you take on this crucial responsibility representing a fast-growing leader in an exciting new category. We have full confidence in your ability to make the right decisions and drive results autonomously. LaunchDarkly is a rapidly evolving software company with a strong mission and vision, powered by a diverse and talented team. Our mission is to accelerate software development by empowering teams. Joining our dynamic and fast-growing team, you will make an immediate impact on our product and customer success. Responsibilities: Ownership of Large Enterprise Accounts: You will be the primary point of contact and relationship owner for large enterprise accounts within your territory. You'll lead the market penetration in your territory. Territory and Account Planning: Develop comprehensive territory and account plans, proactively drive outbound pipeline generation independently, and collaborate effectively with Business Development Representatives. Ensure Successful Adoption: Ensure the seamless expansion of LaunchDarkly within these large enterprises through robust account management. Coordinate closely with pre-and-post sales engineering, customer success, and support teams to guarantee client satisfaction. Elevate LaunchDarkly's Visibility: Increase LaunchDarkly's visibility and communicate our value proposition effectively to Vice Presidents and C-Suite executives within these large enterprises. Collaboration with Solutions Engineers: Work closely with your solutions engineer counterpart to deliver both business and technical value to prospects and customers. Cross-functional Collaboration: Collaborate with internal teams, including product support, developer relations, marketing, and revenue operations, to align our offerings with customer business needs effectively. About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. Intellectual Curiosity and Ambition: You have a hunger for knowledge and strive for ambitious goals. You are comfortable selling to technical, knowledgeable personas. Excellent Communication: Your written and spoken communication skills are outstanding. Highly Organized & Autonomous: You are capable of efficiently managing your workload and thrive in an environment that encourages autonomy. Adaptability: You excel in a fast-paced and dynamic organizational setting. Qualifications: 10+ Years of Enterprise (closing) Sales Experience Extensive experience in a senior sales role, specifically selling technical solutions to Key Accounts in the region Demonstrable track record of consistently meeting or exceeding quota expectations. You possess the expertise to navigate consultative, value-driven sales cycles with Executive-level stakeholders at Key Enterprise companies. You have experience implementing and succeeding with a Land & Expand SaaS Sales strategy, effectively landing and expanding business within large enterprise accounts. Recent experience working for an emerging technology software company is a significant plus. Understanding of DevOps practices and technologies, including CI/CD pipelines, automation, cloud infrastructure, and containerization. Business level language proficiency with any one of the languages- Korean, Bahasa Indonesian, or Japanese Familiarity with and experience using the MEDDPIC sales methodology is advantageous. Travel: expected range of 25% to 50% About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Americas; EMEA Workplace: Remote RevenueCat gives app businesses the infrastructure and tools to build, run, and improve their monetization. Since graduating from YC's S18 batch, we've grown into the default monetization platform for mobile. We're in 50%+ of newly shipped subscription apps, we process $16B+ in annual purchase volume, and we help everyone from a solo developer to the OpenAI mobile team understand and grow their revenue. We're a remote-first team of 150+ people across 25+ countries, guided by values we actually practice: Customer Obsession, Always Be Shipping, Own It, and Balance. This isn't the right fit for everyone. The systems you’ll build here manage billions of dollars and touch hundreds of millions of end users, and we don’t take that lightly. You'll be expected to work hard and hold a high bar for what you ship, alongside some of the sharpest, most driven people you've worked with. If that sounds energizing rather than exhausting, keep reading. ABOUT THE ROLE We're looking for a Senior Product Manager to join the team working on analytics features in RevenueCat. RevenueCat is the monetization engine for 40% of new subscription apps shipped — and the number of apps shipped is growing exponentially. We are uniquely positioned not only to give individual developer impactful information into the performance of their own apps, but also deliver truly unique data and insight given our position in the market; we know what good looks like, and we can not only put numbers in context, but give specific recommendations on metrics to target, experiments to run and anomalies to investigate. Our analytics features help app developers make better decisions that improve the monetization of their apps. As product manager on this team, you are responsible for working with your team to set the vision and roadmap, delivering on it, launching new functionality, and increasing the impact of the team. This role requires: - being technical to understand how our analytics system works and its constraint - being analytical to be able to define how to show data as well as debugging issues and edge cases - being customer obsessed to understand what information app developers need for their decisions and how we can provide this information to them - having an understanding of the app ecosystem, how the economics of app businesses work, and what success means for app developers You will oversee all of the Analytics features at RevenueCat — our charts, benchmarking, dashboard, and predictive LTV. You'll partner directly with leadership, collaborate across engineering and data teams, and act as the primary driver for how our customers understand and grow their revenue. ABOUT YOU Skills & Experience - You have 5+ years of product management or adjacent experience, with meaningful time shipping complex products. - You’re analytical. You can’t do your job without data platform access. You are proficient in SQL (or similar tools) — whatever tool you need to know, you’ll learn. You love diving deep into data yourself. You’re experienced in developing robust and scalable metrics. - You are technical. Coding is not a core requirement for this role, being able to prototype with code is (using your preferred AI stack). You can deeply understand how RevenueCat works — what is simple and what is complex within our domain. Maybe you haven’t built and shipped a mobile app yourself (yet) but you have enough knowledge to work closely and independently with highly technical folks. You can discuss APIs, data models, and risk logic with engineering partners and enjoy diving into system details - You’re an excellent communicator. You can express complex ideas clearly and succinctly — written and verbal, synchronous and asynchronous, across timezones and mediums. You can get your point across. Values and Abilities - You act like an owner. You roll up your sleeves, dive into the logs, and get something done yourself. - You thrive in ambiguity. You are comfortable making low-information, high-stakes decisions. You can quickly get to confidence, move on, and iterate. - You're a systems thinker. You can step back from a specific customer request and see the broader system. You build things that scale. - You're deep on the details. You care about what users experience, not just what the data says. - You know when it's good enough. You are obsessed with getting things right, but you know when you're at diminishing returns. You have a bias toward shipping. You love building — and are energized by discovery, experimentation, and rapid iteration. - You’re passionate about great data visualization. Chart sins grind your gears. Your visualizations deliver meaningful insights. You care what is says — and what it looks like — and you know those things are dependent on each other. WHAT YOU'LL DO - Own the product strategy and roadmap for RevenueCat's Analytics products. - Be obsessed with your customers. You will triage and investigate complex data and analytics problems deeply, instead of fully delegating to engineering. Dig deep to understand what developers really want — distill signal from noise and good ideas from bad ones. - Recommend, develop and maintain new benchmarks and metrics that deliver value to our developers, and help them make more money. Be the go-to person when a number looks off. - Set the vision. Create a plan that is cohesive, intentional, and impactful. Break that down into meaningful chunks on a reasonable timeline. - Get it done. Collaborate closely with engineering, data science, and GTM teams to bring robust analytics and experimentation tools to market. This job can not be done alone, and will require deep understanding of the individual products and the infrastructure that hooks them together. The salary for this role is $230,000 USD. You can view our full Compensation Philosophy here https://www.notion.so/revenuecat/RevenueCat-Compensation-Philosophy-82b57cae23ab4c9bb62dfe4e933d32d0 for additional details. In the first month, you'll: - Get to know the product, customers, and team - Contribute to shipping a meaningful feature to thousands of developers - Be ramped up on ongoing projects in your teams Within the first 3 months, you'll: - Have formed a strong working relationship with your engineering manager and design counterpart - Have taken ownership of the roadmap and prioritization for your team (jointly with the engineering manager) - Work with your engineering manager and leadership to define quarterly objectives for your teams - Have shipped the first bigger feature end to end - Work with your team to discover opportunities and solutions to deliver value to our customers - Play an integral role in your team’s discovery and delivery processes - Understand the fundamentals of our tech stack and its complexities, and drive the evaluation feasibility/value tradeoffs in collaboration with your teams Within the first 6 months, you'll: - Have helped your team grow and become a high-performing, engaged team in line with our company values - Effectively collaborate with internal stakeholders of all levels - Be an expert of your areas of the product and the related customer needs, and instill customer empathy in your teams - Independently drive all product-related decisions in your area - Have contributed meaningfully to our knowledge of our customers and their needs, our industry, and important trends - Develop a longer term vision for your area of the product in line with the product strategy - Work with your teams to improve processes and interfaces with other teams Within the first 12 months, you'll: - Be ready to kill something you have shipped if we learned it didn't deliver the value we hoped - Explore completely new opportunities for how RevenueCat may provide greater value to our customers - Make meaningful contributions to our overall product strategy - Have delivered a material, business-impacting new benefit to our customers in your product area WHAT WE OFFER: - Competitive equity in a fast-growing, Series C startup backed by top-tier investors, including Y Combinator - 10-year window to exercise vested equity options - A fully remote environment designed around autonomy and flexibility - 4-5 weeks of flexible time off annually - Paid desk at a co-working space - Workspace budget and continuous learning stipend INTERVIEWING AT REVENUECAT Our interview process is rigorous on purpose. We want to be sure that everyone we bring on is genuinely excited about this work, aligned with how we operate, and ready to meet our high bar for performance. Curious what that actually looks like? Read more in our blog post on how we hire at RevenueCat https://www.revenuecat.com/blog/company/how-we-hire-at-revenuecat/, including tips to help you succeed. MORE ON HOW WE WORK: - How we think about hiring and team design: Building a Winning Team https://app.notion.com/p/Building-a-Winning-Team-69e431c4c3df4b13961523cd93c0e9bf?pvs=21 - The values that guide how we work: Our Values https://www.revenuecat.com/blog/values/ - How we work as a remote team: How We Work Remotely at RevenueCat https://www.revenuecat.com/blog/how-we-work-remotely-at-revenuecat/ - What to expect from our interview process: Interview Expectations https://app.notion.com/p/RevenueCat-Interview-Expectations-1bdcb1a108b0800c8941def0f076f9e2?pvs=21 - What to expect from comp and employment: Employment FAQ https://app.notion.com/p/RevenueCat-Compensation-Employment-Overview-184cb1a108b0801398d4e525928597ab?pvs=21

Location: Bogotá; Mexico; San José; Panama; Montevideo; Asunción; Lima; Santiago; Sucre; Quito Workplace: remote We are looking for an experienced Senior QA Engineer to own quality for our AI voice virtual agent. This role is for someone who is equally comfortable reasoning about a large language model's behavior and reading a SIP trace. You should be interested in testing non-deterministic systems. A voice agent takes a live phone call, transcribes speech that may be accented or noisy, interprets intent, reasons over an LLM, generates a spoken reply, and decides whether to resolve the request or hand it to a human—all within a latency budget callers will notice. Nothing in that chain can be validated with a simple assertion of equality, so you will design the evaluation approach that makes it testable anyway. You should also be interested in the underlying telephony. Testing this agent means placing real calls: provisioning SIP endpoints and softphones, driving calls programmatically, controlling media conditions, and distinguishing a model failure from a codec, jitter, or call-routing issue.   PLEASE SUBMIT CV IN ENGLISH. ONLY ACCEPTING CANDIDATES FROM LATAM. ADVANCED SPOKEN ENGLISH IS REQUIRED. Responsibilities Embed fully within a Scrum team , participating in all ceremonies and maintaining associated artifacts. Own the end-to-end test strategy for the AI voice virtual agent across the LLM, speech, and telephony layers. Design test scenarios for complex conversational behavior , including multi-turn dialogues, interruptions and barge-in, ambiguous or incomplete input, out-of-scope requests, human escalation/transfer, and failure recovery. Build and maintain an evaluation framework for non-deterministic output , leveraging golden datasets, semantic/rubric-based assertions, and automated regression detection for prompt, model, or retrieval changes. Adversarially test the agent against hallucinations, incorrect grounding, guardrail bypasses, prompt injections, and unauthorized disclosure of customer data. Prepare and provision SIP devices , endpoints, and call scenarios to automate call origination end-to-end. Diagnose failures across the entire stack , isolating issues down to the LLM, ASR (speech recognition), TTS (text-to-speech), media path, or call routing layer. Extend automated coverage and integrate test suites into the CI/CD pipeline to serve as release gates. Define and track core quality metrics , including task completion, containment, intent accuracy, transcription accuracy, response latency, and escalation correctness. Maintain documented test coverage in the TMS with full traceability to business requirements. Communicate and escalate quality risks to stakeholders backed by data and evidence. Requirements: 5+ years in QA , with recent hands-on ownership of a complex, integrated product. Practical experience testing SIP/VoIP systems , including call flows, SIP signaling, media handling, softphones, or SIP trunking, with the ability to troubleshoot using SIP traces or packet captures. Demonstrated creativity in test design (live scenario design will be a core part of the interview process and heavily weighted). Proficiency in Python , sufficient to independently build and maintain automation frameworks. Experience testing non-deterministic or probabilistic systems , with a clear approach to designing assertions for variable outputs. Strong analytical skills , including the ability to define quality metrics, justify their calculation, and use data to back release decisions. Hands-on experience with formal TMS tools and Jira . Professional fluency in English (spoken and written), with reliable overlap with US Eastern business hours. We use the following technologies: Python with pytest for test automation. Playwright for browser and WebRTC-based call driving. JsSIP / WebRTC for programmatic call origination and media control. SIP softphones and devices for manual and exploratory testing. Allure TestOps as our TMS, linking automated runs to documented test cases. Jira for project management and issue tracking. Jenkins & GitHub Actions for CI/CD pipelines. Grafana for quality and delivery metrics. LLM APIs and evaluation tooling — currently in active development, and we are open to any effective approach. Pluses: Direct experience testing LLM-based or conversational AI products , including evaluation frameworks and LLM-as-a-judge approaches. Familiarity with speech technologies , including ASR/transcription accuracy measurement (WER), TTS quality assessment, endpointing, and silence detection. Experience with RAG or retrieval-grounded systems , specifically in evaluating grounding correctness and context retrieval. WebRTC and media-layer testing experience , including codec behavior and performance degradation under jitter or packet loss. Background in testing IVR, contact center, or conversational IVR platforms. Multilingual testing capabilities , with emphasis on Spanish/English code-switching. Literacy in prompt engineering , sufficient to analyze system prompts and identify potential failure modes We are pleased to offer: Remote work opportunity! B2B Employment ($, gross). Stable job with long-term growth perspective. Competitive salary with annual performance review. Really good hardware. An exciting and challenging job with talented people around. Continuous learning and career growth opportunities. Compensation for professional training, seminars, and conferences. Referral program: get rewarded for helping us grow the team with talented people. Company-supported English classes to enhance your professional growth. Creativity is a core requirement for this role, not a nice-to-have. The defects that matter here are found by someone who imagines the caller who interrupts mid-sentence, switches languages halfway through, gives a partial account number, answers a different question, or deliberately tries to jailbreak the agent. Scenario design is the primary skill we are hiring for. Current State: We have automated call testing built on JsSIP/WebRTC with Python and Playwright, alongside a growing body of test scenarios. The evaluation layer—how we score responses consistently, catch regressions when a prompt or model changes, and report quality metrics leadership can act on—is where this role will have the most impact.   About us:   IDT Technologies is a part of IDT Corporation—an American telecommunications company founded in 1990 and headquartered in New Jersey. It is an industry leader in prepaid communication and payment services and one of the world's largest international voice carriers. We are listed on the NYSE, employ over 1,500 people across 20+ countries, and have revenues in excess of $1.5 billion. Net2Phone (https://www.net2phone.com/) is a global provider of unified cloud communications solutions. It offers an integrated communications suite featuring powerful collaboration tools, including voice, messaging, chat, and unlimited domestic and international calling to 23+ countries.   PLEASE SUBMIT CV IN ENGLISH