Support the full-cycle recruitment process by reviewing applications, corresponding with candidates and hiring managers, coordinating interviews, sourcing candidates and supporting new hire onboarding activities. Review applications and advance candidates who meet minimum qualifications.
We're hiring a Channel Marketing Manager to own partner marketing end-to-end — from partner onboarding and enablement to demand generation and events — across MSP, reseller, and VAR motions, prioritizing effort based on revenue potential and business urgency rather than spreading evenly across all three.
Задачи:
— Осуществлять операционное выполнение программы аналитических отношений Keeper, включая управление сроками, рабочими процессами и документацией
— Управлять процессами оценки аналитиков (например, Magic Quadrant, Forrester Wave, MarketScape), включая анкеты, сбор данных, внутренние проверки, доработки и окончательные подачи
— Координировать внутренних заинтересованных лиц из отделов продукта, инженерии, маркетинга, PR и руководства для обеспечения точности, полноты и своевременной доставки информации
— Поддерживать календари аналитиков, графики брифингов, двухнедельные проверки и долгосрочное планирование для ключевых фирм и областей покрытия
— Поддерживать брифинги аналитиков, запросы и последующие действия, готовя материалы, координируя участников, ведя заметки и отслеживая темы обсуждений с течением времени
— Обеспечивать четкое и последовательное представление возможностей продукта, дорожной карты и позиционирования Keeper в рамках взаимодействия с аналитиками и оценок
— Организовывать и синтезировать отзывы аналитиков, рыночные наблюдения и конкурентные инсайты для внутренних команд
— Сотрудничать с PR и маркетингом для продвижения аналитического покрытия и инсайтов в интернете, СМИ, социальных сетях и кампаниях
— Управлять инструментами AR, базами данных, библиотеками отчетов и лицензиями доступа
— Отслеживать метрики программы и предоставлять регулярные внутренние сводки по активности аналитиков, статусу оценок и предстоящим этапам
— Сотрудничать с командами, поддерживающими отраслевое признание, обзоры программного обеспечения и платформы проверки коллег (например, Gartner Peer Insights), обеспечивая согласованность с оценками аналитиков и сообщениями
Требования:
— Опыт 3+ лет в поддержке аналитических отношений, координации исследований, управлении проектами/программами, поддержке продуктового маркетинга или в смежной роли
— Четкое понимание индустрии безопасности идентификации
— Сильные организационные и управленческие навыки, опыт ведения сложных рабочих процессов с участием нескольких заинтересованных сторон
— Отличные письменные и устные коммуникативные навыки, комфортное взаимодействие с руководителями и кросс-функциональными командами
— Способность быстро осваивать технические продукты и рыночные концепции с поддержкой внутренних экспертов
— Опыт работы с аналитическими фирмами, исследовательскими процессами или циклами оценки является плюсом, но не обязателен
— Умение работать с инструментами, календарями, документацией и структурированными процессами
Условия:
— 100% удаленная работа из выбранных локаций с возможностью гибридного графика для кандидатов, проживающих рядом с глобальной штаб-квартирой в Чикаго
— Медицинская, стоматологическая и офтальмологическая страховка (включая партнеров по домашнему хозяйству)
— Оплачиваемая работодателем страхование жизни и дополнительное страхование для сотрудников и членов семьи
— Добровольное страхование по краткосрочной и долгосрочной нетрудоспособности
— Пенсионный план 401K (Roth/Traditional)
— Щедрый план оплачиваемого отпуска, включая оплачиваемые дни по семейным обстоятельствам и присяжным
— Выше рыночных годовых бонусов
Контакт для вопросов по конфиденциальности: privacy@keepersecurity.com
УдалённоjuniorСША
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Location: Taguig, National Capital Region
Workplace: Hybrid
About Salmon
Salmon Bank (Rural Bank) Inc., the banking arm of Salmon Group Ltd., is a technology-driven challenger bank in the Philippines operating under a BSP license. We combine the trust of a licensed institution with the speed and convenience of a modern financial product. Work within regulated financial infrastructure, where product, risk, compliance, operations, technology, and customer experience are closely connected.
WHAT YOU’LL DO
Regulatory monitoring and interpretation
- Monitor and interpret BSP circulars, memoranda, the MORB and other issuances.
- Prepare concise impact assessments covering requirements, affected units, implementation actions and deadlines.
Regulatory advisory
- Advise business and support units on regulatory requirements across deposits, lending, loan purchases, payments, electronic financial services, cards, treasury, branches, outsourcing and related-party transactions, as applicable to the Bank’s activities.
Product and process design
- Give guidance at the design stage so products and processes include the right requirements and controls.
- Review proposed products, customer journeys, process changes, partnerships, contracts, marketing materials and customer disclosures. Identify compliance gaps, approval or notification requirements, and conditions to meet before launch.
Submissions and supervisory engagement
- Prepare or review regulatory submissions and responses.
- Support examinations by consolidating information, drafting responses, preparing briefing materials and coordinating evidence requests.
Policy and governance review
- Review policies, procedures and governance documents against requirements, and help business units turn regulatory obligations into workable controls.
Management and Board updates
- Prepare regulatory updates and Compliance inputs for Management, the Audit and Compliance Committee and the Board.
Coordination and records
- Work with Risk, Legal, Finance, Operations, IT, Information Security, Data Privacy, AML Compliance and Compliance Testing to give consistent guidance, and maintain documented advice with supporting references.
WHAT WE’RE LOOKING FOR
- Bachelor’s degree in Accountancy, Finance, Business, Economics, Law or a related discipline
- At least 5 years of experience in banking compliance, regulatory advisory, regulatory affairs, audit, risk or legal work, preferably including BSP-supervised institutions
- Working knowledge of the MORB, BSP regulatory processes, corporate governance, financial consumer protection and other relevant regulations
- Experience reviewing policies or products, interpreting regulations and coordinating responses to examination findings
- Strong analytical judgment, clear business writing and attention to detail, with the ability to explain regulatory requirements in practical terms
- Ability to manage competing deadlines, coordinate across functions, challenge constructively and handle confidential information with integrity
- Advantage: experience with digital banking, outsourcing, credit operations or treasury. Relevant certifications or legal qualifications are desirable.
What you'll do: Build PoCs with the team, then take the proven ones to production or write the spec for the team that will run them. Solve real problems, finding the pain points, design the fix, ship it and prove the value.
Applied Intuition is looking for a Cybersecurity Software Engineer to help secure vehicle platforms through assessments, secure boot, HSM integration, and cross-functional security work.
* Own outbound prospecting and pipeline creation for a defined set of accounts. * Research target accounts and decision-makers using tools like ZoomInfo and LinkedIn Sales Navigator.
We are seeking a Backend leaning Software Engineer. In this role, you will play a pivotal role in designing, building, and maintaining scalable, high-performance systems.
Location: Amsterdam
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE:
We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems.
This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains.
This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture.
WHAT YOU'LL DO:
- Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines
- Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations
- Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams
WHAT YOU'LL BRING:
7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect, Deployed Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply
Infrastructure & Platform:
- 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure)
- Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments
- Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices
- Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing
- Experience designing high-availability and disaster recovery solutions
- Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog)
- Experience with CI/CD pipelines for infrastructure and applications
Agent Engineering & Development:
- 1+ years of experience building production AI/ML applications or agents
- Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications
- Experience with state management patterns (short-term and long-term memory)
- Experience designing and implementing evaluation frameworks for AI applications
- Strong prompt engineering skills with experience in optimization and A/B testing
- Experience with vector stores, RAG patterns, and knowledge organization
- Experience with tool integration, API design, and error handling patterns
- Strong Python and/or TypeScript development skills
Customer-Facing:
- Customer-facing experience with enterprise customers
- Experience conducting technical assessments or infrastructure audits
- Strong communication skills with ability to explain technical concepts to diverse audiences
KEY ATTRIBUTES:
- Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions
- Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences
- Experience working cross-functionally with engineering teams, product teams, and customers
- Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation
- Ability to balance infrastructure architecture with agent development work
- Strong engineering background with hands-on development experience
COMPENSATION:
€110,000-€185,000 base salary + equity
Location:
- Netherlands, Amsterdam
- Remote with up to 25% travel
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: London
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE:
We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems.
This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains.
This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture.
WHAT YOU'LL DO:
- Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines
- Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations
- Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams
WHAT YOU'LL BRING:
7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect, Deployed Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply
Infrastructure & Platform:
- 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure)
- Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments
- Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices
- Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing
- Experience designing high-availability and disaster recovery solutions
- Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog)
- Experience with CI/CD pipelines for infrastructure and applications
Agent Engineering & Development:
- 1+ years of experience building production AI/ML applications or agents
- Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications
- Experience with state management patterns (short-term and long-term memory)
- Experience designing and implementing evaluation frameworks for AI applications
- Strong prompt engineering skills with experience in optimization and A/B testing
- Experience with vector stores, RAG patterns, and knowledge organization
- Experience with tool integration, API design, and error handling patterns
- Strong Python and/or TypeScript development skills
Customer-Facing:
- Customer-facing experience with enterprise customers
- Experience conducting technical assessments or infrastructure audits
- Strong communication skills with ability to explain technical concepts to diverse audiences
KEY ATTRIBUTES:
- Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions
- Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences
- Experience working cross-functionally with engineering teams, product teams, and customers
- Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation
- Ability to balance infrastructure architecture with agent development work
- Strong engineering background with hands-on development experience
COMPENSATION:
£100,000-£165,000 base salary + equity
Location:
- UK, London
- Remote with up to 25% travel
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Remote - Singapore
Workplace: Remote
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
ABOUT THE ROLE:
We're looking for a Deployed Architect to join our Professional Services team. You'll work directly with enterprise customers to design, deploy, and optimize production-grade AI infrastructure and agent systems. You'll be responsible for architecting scalable, secure infrastructure deployments and building reliable, well-evaluated agent applications that solve real business problems.
This role combines software development, infrastructure/platform engineering, and customer-facing skills. You'll work on everything from Kubernetes cluster design to multi-agent system architecture, requiring deep technical expertise across both infrastructure and agent engineering domains.
This role offers direct impact on customer success, the opportunity to shape best practices, and work with cutting-edge AI technology. You'll join a collaborative team environment with a strong engineering culture.
KEY RESPONSIBILITIES:
- Infrastructure & Platform Engineering: Design scalable, highly-available infrastructure for AI platform deployments (compute, storage, networking, security), enterprise integration patterns, Infrastructure as Code (Terraform, Helm), multi-region HA/DR strategies, and CI/CD pipelines
- Agent Engineering & Development: Design multi-agent systems using different patterns, implement agent logic using modern frameworks (langchain/langgraph), design comprehensive evaluation frameworks, optimize prompts with A/B testing, and guide deployment/operations
- Customer Engagement & Assessment: Lead technical maturity assessments, work directly with enterprise customers to understand requirements and present recommendations, and partner with Engagement Managers and Product/Engineering teams
WHAT WE'RE LOOKING FOR
REQUIRED EXPERIENCE
7+ years of experience in a technical, hands-on customer-facing roles such as Solutions Architect, Deployed Architect or Forward Deployed Engineer. We also like former founders, so if you have an unusual background, but all the right skillsets, you are welcome to apply
Infrastructure & Platform:
- 3+ years of experience designing and deploying production infrastructure on cloud platforms (GCP, AWS, or Azure)
- Strong Kubernetes experience (GKE, EKS, or AKS) including cluster design, autoscaling, and multi-zone deployments
- Experience with Infrastructure as Code (Terraform, Helm) and GitOps practices
- Knowledge of database systems (relational databases, in-memory data stores) including HA, replication, backup strategies, and sizing
- Experience designing high-availability and disaster recovery solutions
- Strong understanding of networking, security (SSO/RBAC, TLS, secrets management), and observability (Prometheus, Grafana, Datadog)
- Experience with CI/CD pipelines for infrastructure and applications
Agent Engineering & Development:
- 1+ years of experience building production AI/ML applications or agents
- Strong experience with LLM frameworks (LangChain, LangGraph, or similar) for building agent-based applications
- Experience with state management patterns (short-term and long-term memory)
- Experience designing and implementing evaluation frameworks for AI applications
- Strong prompt engineering skills with experience in optimization and A/B testing
- Experience with vector stores, RAG patterns, and knowledge organization
- Experience with tool integration, API design, and error handling patterns
- Strong Python and/or TypeScript development skills
Customer-Facing:
- Customer-facing experience with enterprise customers
- Experience conducting technical assessments or infrastructure audits
- Strong communication skills with ability to explain technical concepts to diverse audiences
KEY ATTRIBUTES:
- Strong problem-solving skills with ability to analyze complex requirements and design elegant solutions
- Excellent customer-facing communication skills, able to explain technical concepts to diverse audiences
- Experience working cross-functionally with engineering teams, product teams, and customers
- Consultative approach with ability to understand customer needs, provide recommendations, and guide implementation
- Ability to balance infrastructure architecture with agent development work
- Strong engineering background with hands-on development experience
COMPENSATION:
$185,000-$260,000 base salary + equity
Location:
- Singapore
- Remote with up to 25% travel
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Задачи:
— Ручное тестирование веб-приложений на наличие уязвимостей (Black box, Grey box)
— Поиск и эксплуатация SQLi, LFI/RFI, SSRF, SSTI, Command Injection и других классических веб-уязвимостей
— Работа с Burp Suite: перехват и модификация запросов, Intruder, Repeater, расширения
— Обход WAF: ручной тамперинг, подбор и написание tamper-скриптов
— Работа с автоматизированными инструментами: sqlmap, ghauri — с пониманием того, что происходит под капотом
— Написание понятных отчётов с PoC, оценкой критичности и рекомендациями по устранению
Требования:
— Уверенное понимание веб-уязвимостей: SQL Injection (включая blind boolean/time-based), LFI/RFI, SSRF, SSTI, CMDi — как возникают и как ищутся на практике
— Знание специфики основных СУБД: MySQL, PostgreSQL, MSSQL
— Опыт работы с Burp Suite (Intercept, Repeater, Intruder, расширения)
— Базовые навыки Linux: навигация, права, процессы, сеть
— Понимание принципов работы sqlmap и ghauri
— Базовый опыт с шеллами и реверс-шеллами
Будет плюсом:
— Прохождение PortSwigger Web Security Academy
— Активность на HackTheBox / TryHackMe
— Опыт написания tamper-скриптов или расширений для Burp
— Понимание работы WAF и механизмов их обхода
Условия:
— Офис рядом с м. Новочеркасская
— Обеды за счёт компании
— Зарплата без потолка — обсуждаем под ваш реальный уровень
— Молодой и дружный коллектив
— Работа с реальными коммерческими проектами
Как откликнуться:
— Напишите в Telegram: @danilov_danil03
— Расскажите коротко о себе: над чем работали, что проходили
— Приложите GitHub, writeup'ы, статьи или разборы ВПО — всё это будет плюсом.
- Own channel strategy and audience growth for both brands: define purpose, target audience, cadence, and priorities. - Manage publishing calendar, create clear briefs for Head of Content, and coordinate production timelines and publishing.
Tines is an intelligent workflow company supporting IT and security teams from diverse customers including Canva, Reddit, SAP, Coinbase, Mars, Fin (Intercom), and McKesson. They launched Tines 3B in 2026, a secure environment integrating any API-enabled service, emphasizing security and privacy by design.
This is a remote role based in EST.
The Customer Experience organization is recognized for quality, responsiveness, and helping customers realize value. The Renewals team protects and grows customer relationships by creating a predictable, consistent, and customer-centered renewal experience.
Tasks:
— Lead and develop a team of Renewal Managers with coaching and commercial guidance.
— Own renewal performance including Gross Revenue Retention, renewal rate, churn, contraction, and on-time execution.
— Maintain consistent renewal forecasts with clear visibility into timing, risk, and outcomes.
— Guide Renewal Managers through complex negotiations involving pricing, contract terms, multi-year agreements, procurement, and commercial challenges.
— Ensure early renewal engagement with customer context, risk signals, and relationship insights.
— Partner with Customer Success to clarify ownership between customer outcomes and commercial renewal execution.
— Collaborate with Sales and Account Management to identify expansion opportunities.
— Work with Revenue Operations to improve forecasting, CRM workflows, dashboards, automation, and reporting.
— Develop scalable renewal motions across customer segments including high-touch, mid-touch, and digital/automated approaches.
— Establish renewal playbooks, timelines, escalation paths, handoffs, and operating cadences.
— Manage metrics and KPIs measuring renewal effectiveness.
— Recruit, onboard, develop, and retain commercial talent as the function scales.
Requirements:
— 7+ years experience in SaaS, enterprise software, Customer Success, Account Management, Renewals, Sales, or similar.
— 3+ years people leadership experience with coaching and developing high-performing teams.
— Experience managing recurring revenue portfolios and meeting retention/renewal targets.
— Strong understanding of SaaS metrics: ARR, Gross Revenue Retention, Net Revenue Retention, churn, contraction, renewal rate, expansion.
— Experience building and managing renewal forecasts with operational rigor.
— Strong commercial judgment in pricing, negotiation, procurement, contracting, and handling objections.
— Ability to coach teams through complex commercial situations balancing customer relationships and revenue protection.
— Experience collaborating with Customer Success and Sales on customer strategy and commercial outcomes.
— Strong analytical skills to identify trends, diagnose performance, and determine interventions.
— Track record improving workflows, standardization, automation, or systems to increase efficiency.
— Strong cross-functional leadership and ability to influence Revenue Operations, Sales, Customer Success, Finance, Legal, and executives.
— Excellent communication skills for detailed commercial and senior executive discussions.
Success looks like building a Renewals organization that creates predictability, simplifies customer experience, engages customers early, identifies risks proactively, executes commercial conversations confidently, and provides accurate renewal visibility. Customer Success teams focus on value and risk mitigation while Renewals leads commercial renewal expertise. The renewal motion will scale with strong talent, clear ownership, operational discipline, automation, and data.
Target Annual Compensation: $150-170K OTE (70/30 split).
Applicants must be authorized to work for any employer in the U.S. No visa sponsorship available.
The Academic Dean leads the instructional team and is the school's authority on academic standards at MiaPrep Online Academy of Ohio (MOAO), including student conduct, attendance compliance, and academic integrity. Directly supervise instructional staff, holding weekly 1:1s focused on coaching, support, and goal setting.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As a Staff Technical Account Manager, you’ll join 1Password’s Technical Account Management team, helping customers realize long-term value from their investment through implementation, adoption, and ongoing technical guidance. You’ll support complex customer environments, advise on identity, access, device trust, and Software as a Service (SaaS) security, and help shape scalable practices that advance 1Password’s mission to create a safer, simpler digital future. This role reports to the Sr. Manager of Technical Account Management and Solution Architects.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within the US or Canada.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we're looking for:
- Required: 8+ years of experience in a customer-facing technical role, such as Technical Account Manager, Solutions Architect, Solutions Engineer, or Implementation Consultant, ideally in a SaaS or Business-to-Business (B2B) security environment.
- Required: Experience leading technical onboarding and implementation conversations with technical and business stakeholders across complex customer environments.
- Required: Strong communication, storytelling, and demonstration skills, with the ability to translate technical concepts into clear business value.
- Required: Experience with identity technologies and protocols, including Single Sign-On (SSO), Security Assertion Markup Language (SAML), OpenID Connect (OIDC), and System for Cross-domain Identity Management (SCIM), as well as security frameworks such as SOC 2, ISO 27001, and the General Data Protection Regulation (GDPR).
- Required: Experience with SaaS products, cloud infrastructure, scripting or software development, DevOps practices, and tools such as Docker, Kubernetes, and command-line interfaces.
- Required: Ability to work autonomously in a remote-first environment, mentor peers, improve team practices, and collaborate effectively across functions.
- Preferred: Experience with 1Password or other password managers, SaaS lifecycle management, Mobile Device Management (MDM), device posture tools, and advising customers on evolving artificial intelligence (AI) technologies.
What you can expect:
- Own complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal.
- Lead technical implementations, including integrations, configuration, and security reviews.
- Serve as a trusted technical advisor for strategic accounts and help customers achieve meaningful business outcomes.
- Partner with Customer Success Managers to identify risks, support expansion opportunities, and maximize customer value.
- Represent the customer perspective internally while collaborating with Product, Marketing, Support, and other cross-functional teams.
- Create and maintain scalable resources, playbooks, knowledge-base content, processes, and metrics.
- Mentor team members, contribute to enablement, support team leadership activities, and serve as an escalation point for complex technical challenges.
USA-based roles only: The annual base salary for this role is between $143,000 USD and $207,00 USD, and is commission-eligible. This role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $143,000 CAD and $207,000 CAD and is commission-eligible. The role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
ГибридseniorГеография найма не уточнена
УдалённоAmsterdam
УдалённоLondon
УдалённоRemote - Singapore
УдалённоГеография найма не уточнена
УдалённоRemote (United States | Canada)
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