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Задачи: — Развертывание и поддержка full nodes (Ethereum, Bitcoin, Tron) — Настройка и сопровождение RPC, архивных и валидаторных нод — Обеспечение высокой доступности (HA), отказоустойчивости и масштабируемости инфраструктуры — Мониторинг состояния нод (Prometheus, Grafana) — Оптимизация производительности (disk I/O, RAM, CPU, network latency) — Управление обновлениями клиентов и форками сетей — Настройка резервного копирования и восстановления данных — Автоматизация процессов — Работа с облачной инфраструктурой (Hetzner, OVH, AWS, GCP и аналоги) — Обеспечение безопасности (firewalls, access control, DDoS protection) — Поддержка внутренних команд (backend, data, product) через RPC/API endpoints Требования: — Опыт DevOps/SRE от 3-х лет — Практический опыт работы с blockchain nodes — Глубокое понимание Linux (Ubuntu/Debian), networking и системного администрирования — Опыт работы с Docker, Kubernetes — Уверенное владение инструментами мониторинга и логирования — Опыт автоматизации (Bash, Python или Go) — Понимание принципов консенсуса (PoW, PoS, validators) — Опыт работы с high-load системами Будет плюсом: — Опыт запуска валидаторов и участия в staking — Работа с MEV, indexers, archive nodes — Знание специфики L2 решений (Arbitrum, Optimism, zkSync) — Опыт работы с Web3 API (Infura, Alchemy аналоги) — Понимание безопасности ключей и HSM решений Технологический стек: OS: Linux (Ubuntu) Containers: Docker, Kubernetes Infra: Terraform, Ansible Monitoring: Prometheus, Grafana Cloud: AWS / GCP / Hetzner Blockchain clients: Geth, Erigon, Nethermind, Bitcoin Core, Solana Validator

Role Overview ITI Digital is seeking a Client Success Manager to serve as the primary relationship manager for a diverse portfolio of clients across their DXP platform and managed destination websites. The portfolio includes Destination Management Organizations (DMOs), regional tourism boards, Chambers of Commerce, parks & recreation departments, government agencies, and economic development organizations. A background working with or for these types of organizations is central to this role. This is an active, day-to-day account management position. The Client Success Manager personally conducts onboarding calls, manages ongoing client engagements, monitors product adoption, and leads the renewal process. The role owns a defined core book of accounts directly and provides day-to-day direction to a small team of Client Success Specialists across the team's combined account portfolio. The role also contributes to process refinement and serves as an internal representative of client needs in product and strategy discussions. This is a hands-on, collaborative role rather than a removed management position. Preferred Background The ideal candidate brings direct familiarity with the organizations ITI Digital serves, along with an understanding of the digital tools that support them. Relevant experience may include: — Experience within a Destination Management or Marketing Organization (DMO), government agency, or economic development organization in a marketing, digital, or partnership capacity — Experience selling marketing services, digital platforms, or SaaS solutions to destinations, tourism boards, parks & recreation departments, government agencies, or economic development organizations from an agency or vendor perspective — Familiarity with co-op programs, visitor guide campaigns, itinerary tools, virtual visitor centers, or digital engagement platforms used by public-sector or destination marketing organizations — Understanding of the operational environment of public-sector and quasi-public organizations, including board reporting cycles, grant-funded budgets, fiscal year planning, and multi-stakeholder decision-making processes — Ability to translate understanding of these organizations into thoughtful, consultative account management Key Responsibilities 1. Sales-to-CS Handoff & CRM Stewardship — Maintain CRM company and deal records up-to-date with client information; flag gaps and align with Sales as needed — Manage client management platform configuration, including lifecycle stages, health scores, and onboarding playbooks — Lead periodic reviews of client management platform database to ensure accuracy, clean segmentation, and up-to-date client records — Serve as primary CS point of contact for platform questions, configuration updates, and vendor best practices 2. New Client Onboarding Ownership — Conduct welcome calls and kickoff meetings, establishing meaningful rapport with clients — Clarify package scope, delivery timelines, and client-side resource commitments — Coordinate with Implementation and Technical Support specialists to track milestone completion; escalate blockers proactively — Provide product demonstrations tailored to client use cases — Deliver formal end-of-onboarding notification and satisfaction survey; document lessons learned for playbook improvement 3. Subscription Engagement & Product Adoption Strategy & Support — Maintain direct ownership of an assigned core book spanning DMOs, government agencies, Parks & Recreation departments, and economic development organizations — Conduct regular check-in cadences calibrated to client tier and account health — Connect product features to client outcomes including visitor center engagement metrics, grant reporting requirements, economic development KPIs, and co-op partner ROI — Identify expansion opportunities within existing accounts and hand off to Sales — Identify accounts showing signs of declining usage or key contact changes and respond with education or outreach — Share relevant case studies, benchmark data, and best practices — Serve as internal advocate for clients during product development discussions 4. Client Health Monitoring & Risk Management — Maintain health scores using usage data, survey results, support ticket patterns, and relationship signals — Conduct structured health-check conversations at defined intervals — Deploy satisfaction survey campaigns at key subscription milestones; analyze results and close feedback loop — Classify at-risk accounts on early indicators and maintain documented save plans — Log client-reported technical issues and escalate for triage and engineering assignment — Escalate at-risk accounts to leadership with situation summary and recommended course of action 5. Renewal Management — Maintain current, accurate renewal pipeline with visibility into contract end dates — Initiate renewal conversations well in advance; identify and address concerns early — Apply approved concession parameters for renewal negotiations; escalate offers outside boundaries — Prepare renewal contracts; track signature status and follow up — Escalate contract, pricing, or invoicing concerns to leadership with full account context 6. Team Collaboration, Coaching & Continuous Improvement — Provide day-to-day direction and support to Client Success Specialists — Serve as resource for Specialists in complex client situations — Partner with Implementation, Technical Support, and internal teams to resolve client issues — Contribute to development and refinement of onboarding and adoption playbooks — Contribute sector knowledge to internal conversations regarding product roadmap, marketing, and sales positioning — Uphold consistent standards in client communication, documentation, and CRM data management Ideal Candidate Profile — Dependable, consistently reliable in following through on commitments — Collaborative, willing to share knowledge and provide informal guidance — Consultative, approaches client relationships with careful listening and thoughtful problem-solving — Sector-fluent, familiar with operational and planning cycles of DMOs, government agencies, and economic development organizations — Tech-curious, interested in SaaS and digital platforms — Detail-oriented, attentive to accuracy and thoroughness in CRM management, milestone tracking, and contract administration — Adaptable, comfortable navigating shifting priorities — Autonomous, able to exercise sound independent judgment — Composed under pressure, maintains professionalism in fast-paced environment Position Details — Location: Fully remote — US Eastern Time Zone (8 AM – 5 PM ET). Candidates in US Eastern or Central Time Zone preferred — Work Schedule: Full-time exempt, standard hours 8:00 am–5:00 pm EST, minimum 40 hours per week — Employment Type: Contract-to-hire 1099 with 90-day evaluation, converts to Full-Time W2 with benefits — Compensation: Commensurate with experience — Reports To: VP, Digital Strategy — Platform Communication/Systems: Slack, Zoom, Google Meet, CRM/project management tools such as Vitally CS, HubSpot, Asana, JIRA, Freshdesk

Location: Islamabad Capital Territory, Pakistan Senior Expense Management Analyst Finance · Full-time · In-Person (Islamabad, PK) · Hours 6pm - 2am PKT About Nysonian Nysonian builds the next generation of global lifestyle brands, shaping how people travel, move, and live. We go beyond creating great products to build experiences that elevate everyday life and empower people around the world. Our Fast-Growing Portfolio Includes: NOBL Travel — redefining modern travel with design, durability, and performance FLO Pilates — bringing Pilates into homes and wardrobes globally With $350M+ in revenue, 400+ teammates across 8 countries, and 1M+ customers worldwide, we are shaping the brands that will define the next decade. Core Values: Winners’ Mindset | Speed with Purpose | Thoughtful Innovation | Genuineness | No Ego, Full Ownership The Opportunity The Senior Expense Management Analyst at Nysonian Inc. is responsible for driving cost optimization and enforcing disciplined expense controls across the organization. This role goes beyond traditional finance functions, focusing on real-time oversight, policy compliance, and identifying opportunities for efficiency that directly impact profitability. Partnering closely with business units, procurement, and operations, the Analyst analyzes spending patterns, ensures accountability, and implements actionable strategies to deliver sustainable cost savings. What You'll Own Enforce compliance with corporate expense policies, escalating exceptions and deviations for leadership review. Monitor, analyze, and interpret organizational operating expenses to identify key cost drivers, trends, and inefficiencies. Conduct detailed expense audits and deep-dive analyses to uncover actionable cost reduction opportunities. Partner with business units to challenge spending behaviors and implement targeted cost-optimization initiatives. Produce and deliver executive-level, data-driven expense reports that provide actionable insights for leadership decision-making. Collaborate with procurement and operations to enhance transparency, accountability, and governance over spending. Drive continuous improvement of expense management processes, reporting tools, and operational controls to maximize efficiency. Skills & Qualifications Bachelor’s degree in Finance, Accounting, Economics, or related field (Master’s or professional certification preferred). 3–5 years of experience in expense management, cost analysis, FP&A, or related functions. Strong analytical skills with proven ability to translate complex data into actionable insights. Skilled at challenging assumptions diplomatically and influencing cross-functional stakeholders. Proficient in Excel, ERP systems, and financial analysis/reporting tools. Excellent communication skills with experience delivering leadership-ready reports. Detail-oriented, results-driven, and able to balance strategic thinking with disciplined execution under tight timelines. Why You'll Love Working at Nysonian Culture We're founder-led and operate with speed, direct communication, and clear accountability We invest in tools and management practices that help colleagues do their best work Our products are used by customers globally AI is intentionally embedded in how we work, create, and scale Senior leaders are expected to create structure, make decisions, and stay close to execution Growth & Development Competitive pay and meaningful opportunities for performance-based advancement Ownership of strategy, systems, execution, and team buildout within your function Opportunity to build and scale a meaningful part of the business across two consumer brands Scope and compensation growth tied to performance, role expansion, and measurable business impact We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, sex, religion, gender, marital status, national origin, genetics, disability, age, veteran status or other characteristics.

Location: Ukraine OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement. This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch. Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers. As part of our team, your responsibilities in this role will include: Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed. Build and maintain MCP servers and tool layers that give agents governed access to company data and systems. Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing. Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks. Contribute to shared platform pieces: the agent template, the LLM gateway, observability. Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent. Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes. Our ideal candidate possesses the following skills: 5+ years of software engineering experience, with production systems you've designed, shipped and supported. Proven experience building LLM-based agents or agentic workflows that reached production with real users. Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one. Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data. Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management. Strong Python and SQL. Comfortable in TypeScript/Node.js. Solid production engineering on AWS: Docker, CI/CD, testing, observability. Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes. Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce. Clear communication with technical and non-technical stakeholders, in English. Nice to have: LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar). B2B contact and company data: enrichment, deduplication, matching. Cloud operations or FinOps: monitoring, incident handling, cost management. Event-driven or workflow-engine experience (Kafka, Temporal or similar). Experience replacing no-code or workflow-tool automations with production code. What we offer: Fully remote work format; A collaborative and creative environment that values initiative and experimentation; Paid time off and sick leave; Reduced working hours on Fridays during the summer; Days-off on US national holidays + your birthday; Schedule: 14 PM - 23 PM EEST (Kyiv time).

Location: Paris, France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. ⭐ GENERAL SECRETARY ASSOCIATE INTERNSHIP ⭐ The position is open for gap year or end-of-study interns with a starting date in March 2027, for a six-month internship. It is not open to MBA students. - The Associate supports the General Secretary on top business priorities, such as building new processes internally and externally. - This role offers a unique opportunity to work on a diverse range of projects in a dynamic and innovative environment. ⭐ DETAILED MISSIONS ⭐ The list below is not exhaustive as it will depend on the company priorities during your internship. However it gives a good overview of the range of topics and tasks. Regular missions and recent projects - Sales & Business - Prepare meetings with external stakeholders, support in following up post meetings, track actions to conversion and maintain stakeholder momentum. 👉Help in the organization of events with investors and customers. - Corporate & Governance - Support research and projects related to regulatory stakeholders, fundraisings and governance matters. 👉Contribution to board pack preparation and management (content, timelines, Q&A); conduct targeted legal and market research. - Internal missions - Work on highly structural topics (salary grids, internal frameworks). Improve internal processes and cross-team coordination to ensure Alan can scale without compromising its core values. 👉Harmonization of the weekly internal communication - Brand & Communication - Strengthen the HR & Corporate presence at major events and on social channels, organise internal and external events to build the Alan network and systematize outreach and leverage connections globally. 👉End-to-end organization of events with top schools in our offices - Product & Technical topics - Support cross-functional projects through research, synthesis, and stakeholder coordination, turn insights into actionable recommendations for product and operations. - Talent - Sourcing and recruiting the next GS Associate. 👉Development of the hiring process for the next GS Associate ⭐ PROFILE & COMPETENCIES ⭐ Skills - Proactive & curious - You will be expected to deliver quickly and well on the tasks assigned to you, while to also always be going the extra-mile and show proactive thinking. - Analytical judgment and critical thinking - GS Associate produces a lot of research and analysis. This requires the ability to frame the right questions, evaluate and problem-solve including possible outcomes. - Versatility and stellar execution - You are comfortable with context switching while maintaining impact. - Organization and autonomy - You are well-served in missions requiring precision and reliability. - Crisp thinking and clear communication - You communicate effectively and concisely . - Step back - You have the ability to take a step back and understand the business needs related to any mission. - Technical appetite - Having an aptitude in or appetite for automation, AI and/or data analysis is a plus. Languages - Fluency in spoken and written English. - Fluency in spoken and written French. Background We welcome applications from (at least M1 graduated) candidates with diverse educational backgrounds, including but not limited to: - Business schools (HEC, ESSEC, ESCP, LSE …) - Engineering schools (Polytechnique, Mines Paris, Ecole des Ponts, CentraleSupelec, Imperial … ) - Law schools or political sciences/communication/HR masters in various schools (Science Po, Assas, La Sorbonne, Dauphine…) - Data science or mathematics programs Other relevant fields or schools (Bocconi, Politecnico, TU Delft, UCL, Oxford, Cambridge) Diplomas matter to an extent but if you don’t have one and have built a project or a company, we’d love to hear from you so please send your application! 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. THEREFORE, WE OFFER: - All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Transport. Generous transit benefit - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info. #LI-DNP

Location: United Kingdom Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We are seeking an experienced and driven MLRO to lead the financial crime compliance programmes across Payward Ltd (PWL) and Payward Services Ltd (PSL), two FCA-regulated UK entities within the Kraken Group. This is a senior role with end-to-end responsibility for the effectiveness of the firms’ anti-money laundering (AML), counter-terrorist financing (CTF), and sanctions controls. You will provide strategic and operational leadership across all aspects of financial crime risk management. This includes maintaining a robust control framework, advising on risk treatment across products and clients, and overseeing the operation and continuous improvement of transaction monitoring and sanctions screening systems.     THE OPPORTUNITY - Oversight of the AML/CTF and sanctions compliance frameworks across PWL and PSL - Develop, implement and maintain the firm’s AML/CTF policies, controls and procedures, ensuring that any global policies, controls and procedures meet UK regulatory requirements - Oversight of transaction monitoring, internal SAR and external SAR/DAML reporting - Oversight of CDD, EDD, enhanced monitoring and sanctions screening processes for the UK - Approve all new high risk client relationships and all periodic review outcomes of existing HRCs - Maintain and regularly update the firms’ business-wide financial crime risk assessments - Provide expert advice on AML and sanctions compliance across the customer lifecycle, including onboarding, periodic review, and investigations - Coordinate internal assurance activity and support external audits and regulatory reviews of the financial crime framework - Deliver training and awareness programmes to ensure staff understand their financial crime responsibilities - Prepare regular reporting and MI for senior management, risk committees, and the board - Lead delivery of UK MLRO team monthly review of UK corporate clients - Produce an annual MLRO report to the Board of Directors that assesses the overall AML/CTF framework and highlights emerging risks and improvements planned - Review monthly compliance and AML MI in order to identify trends, issues and ensure appropriate mitigation / escalation to the Board where appropriate - Attend relevant Committee meetings and Board meetings, support Executive decision making, escalate AML program related issues - Lead on strategic AML framework initiatives/implementations (e.g. Travel Rule) - Horizon scanning - monitor regulatory developments and ensure timely updates to internal policies and procedures - Liaise with law enforcement and regulatory authorities as required: - Regular engagement with FCA supervisory team - PoC for NCA - Support LEAs with setting up accounts     WHAT YOU BRING - Significant experience in AML/CTF and financial crime compliance within a regulated financial services firm - Deep understanding of the UK Money Laundering Regulations, Proceeds of Crime Act, UK sanctions regime (OFSI), and relevant industry guidance (e.g. JMLSG) - Proven track record of operating or overseeing transaction monitoring, sanctions screening, and customer due diligence systems - Skilled in translating complex regulatory requirements into actionable policy and operational controls - Confident communicator, able to influence senior stakeholders and represent the firm in external engagements - Proactive, detail-oriented, and resilient — with the ability to lead cross-functional initiatives and manage competing priorities     NICE TO HAVES - Significant experience in AML/CTF and financial crime compliance within a regulated cryptoasset, e-money, or payments firm       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Remote - Global Workplace: Remote About the company Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place. Job Scope: - Own the data platform roadmap - Define and deliver the product roadmap for our data platform — covering data ingestion, on-chain data parsing, metrics frameworks, data-as-a-service, and data asset management — turning scattered data capabilities into reusable platform products. - Build on-chain data capabilities - Lead multi-chain data ingestion and parsing (EVM, Solana, Bitcoin, Cosmos, etc.). Define standardized parsing logic for transactions, transfers, contract calls, and DeFi interactions. Drive the buildout of address labels, protocol labels, and transaction attribution. - Own token and market data - Own the selection and governance of token metadata, pricing, and liquidity data sources. Establish source priority, fallback, and cross-validation mechanisms across CEX, DEX, third-party aggregators, and in-house indexers. Be accountable for data accuracy, coverage, and latency. - Serve downstream consumers - Partner with business, growth, risk, and BI teams to package data capabilities into APIs, datasets, and self-serve analytics tools that cut the cost of getting answers. - Data quality and governance - Build monitoring, metric definition management, and incident response processes. Eliminate the "same metric, five definitions" problem. - Cross-functional execution - Work closely with data engineering, backend, algorithm, and BI teams on requirement breakdown, prioritization, and delivery. Requirements: - 5-8 years in product management, including 3+ years on data platforms, data infrastructure, or internal data products - Hands-on Web3 experience (wallet, exchange, L1/L2, data provider, DeFi protocol) with real understanding of the business and user behavior - Practical knowledge of on-chain data: blocks, transactions, event logs, internal transactions, and the differences between UTXO and account models; familiarity with the data structures and parsing challenges of major chains - Familiarity with the token data landscape — the strengths, limitations, and appropriate use cases of CoinGecko, CMC, Chainlink oracles, DEX pool pricing, and similar sources - Solid grasp of data warehouse layering (ODS/DWD/DWS/ADS), metrics frameworks, and event tracking design - Able to read and write SQL; can pull and validate data independently Nice to Have - Built a data platform from zero to one - Experience with Dune, The Graph, Nansen, Covalent, Etherscan APIs, or similar tooling - Working knowledge of Flink, Spark, ClickHouse, or Airflow — enough to hold a technical design discussion with engineers - Experience commercializing data products or running external data services ADDITIONAL INFORMATION This is a global and fully remote role. You must have the right to work for the country you are based. WHY WORK AT TRUST WALLET? - Be a part of the world’s leading blockchain ecosystem that continues to grow. - Excellent learning and career development opportunities. - Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless. - Tackle fast-paced, challenging and unique projects. - Work in a truly global organization, with international teams and a flat organizational structure. - Work fully remotely with flexible working hours. - Enjoy competitive salary and benefits. Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone. Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. *Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.

Location: EMEA Who We Are At OKX, we believe crypto will help reshape the future and contribute to greater individual freedom. OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions of customers access to crypto trading and decentralised applications. OKX is also trusted by institutions seeking secure access to crypto markets and is supported by its Proof of Reserves programme. Across our global offices, we are united by three core principles: We Before Me, Do the Right Thing, and Get Things Done. These values shape how we work and help us create a collaborative, rewarding and diverse environment for every OK-er. About the Team The Compliance function is responsible for promoting a strong compliance culture and supporting the safe, sustainable growth of OKX. We are a team of risk-minded problem solvers who advise the business on regulatory obligations, conduct expectations and enterprise risks. OKX Europe Markets Limited operates within a significant EU regulatory perimeter as a MiFID II investment firm authorised under the Investment Services Act (Cap. 370), providing dealing on own account and execution of orders on behalf of clients on a matched-principal basis, together with trustee, custodian and nominee services, across the EEA on a cross-border services passport. Our product range includes crypto-asset perpetuals and expiry futures, single stock and ETF-linked futures, commodity futures and crypto-asset options, and is expanding into money market fund and structured product offerings. About the Opportunity As the Senior Compliance Analyst for OKX Europe Markets Limited, you will deliver the day-to-day operational compliance work of a fast-growing MiFID II investment firm: financial promotions review, complaints administration, regulatory and trade reporting support, monitoring testing and the firm's regulatory registers. This is a high-volume, execution-focused role. The function reviews in the order of seventeen pieces of marketing and promotional material each week and handles around five new complaints each week, both scaling with a client base that is growing towards 100,000 users, alongside recurring regulatory reporting, token-listing and licence-extension assessments and compliance monitoring testing. You will be the person who keeps that machinery running accurately and on time. You will gain broad exposure to MFSA supervision and EU financial services regulation, and direct visibility of how a MiFID II derivatives business is controlled in practice. The position reports to the Deputy Head of Compliance, with a secondary reporting line to the Head of Compliance and MLRO, OKX Europe Markets Limited. What You'll Be Doing You will: Review client-facing marketing material and financial promotions for compliance with MiFID II fair, clear and not misleading standards and the MFSA advertisement rules, across paid and organic social, email, landing pages, banners, push notifications, video and KOL briefs, and prepare them for approval by the Deputy Head of Compliance or the Head of Compliance. Maintain the advertisement and marketing approval register, tracking each item from submission through amendment to approval, and supporting notifications to the MFSA where required. Administer the end-to-end complaints process: logging and triage, investigation, preparation of customer responses within regulatory deadlines, remediation follow-up and escalation of significant or recurring issues to the Deputy Head of Compliance. Produce complaints management information, root-cause and trend analysis to support the function's reporting to senior management, the Risk, Compliance and Audit Committee and the Board. Support trade and transaction reporting obligations, including data collection and validation, regulatory return preparation, review and sign-off coordination, submission and evidence retention. Conduct scheduled and ad-hoc testing under the Compliance Monitoring Programme, document findings, track remediation actions to closure and maintain the monitoring calendar. Prepare token-listing and licence-extension assessments and supporting documentation for review, and support new product and feature compliance reviews and local launch sign-off. Maintain the firm's core regulatory registers — regulatory correspondence, breaches, advertisements and the regulatory obligation register — ensuring an accurate, audit-ready flow of information to the MFSA and internal stakeholders. Draft and update compliance policies, procedures and entity-specific addenda for review and approval, in line with regulatory developments. Support regulatory-change horizon scanning, recording applicable changes against the obligation register and flagging implementation requirements. Handle first-line queries on compliance and AML/CFT matters, escalating appropriately, and support responses to legal, regulatory and law-enforcement requests. Support the retained AML/CFT work of the entity, including quality assurance sampling, high-risk onboarding and client-classification approvals, and internal and external audit support. Support the preparation of compliance reports and Board and committee materials, and other materials required by internal stakeholders. Work closely with teams such as Data, Engineering, Finance, Legal, Marketing, Product and Risk to embed an effective compliance framework aligned with MFSA and EU standards. What We Look For in You Prior experience in a compliance, legal, regulatory or regulatory-operations role within financial services, investment firms, fintech or the crypto-asset sector. Sound understanding of the MFSA regulatory framework, MiFID II conduct-of-business requirements and EU financial services regulation. Demonstrable ability to handle a high, recurring caseload to deadline without loss of quality, and to prioritise between competing regulatory deadlines. High attention to detail, with the ability to maintain accurate, complete and audit-ready records and registers. Strong analytical ability, with the capacity to assess regulatory obligations against material or a process, identify gaps and produce well-reasoned written analysis. Clear written and verbal communication skills, including the ability to convey compliance requirements to non-specialist colleagues and to draft customer-facing responses. Strong organisational skills, able to manage multiple concurrent workstreams and meet regulatory deadlines. Comfortable operating with limited supervision, exercising judgement within a defined framework and escalating appropriately. A bachelor's degree in law, finance, business administration or a related field, or equivalent professional experience. Professional fluency in English. Nice to Have Experience reviewing or approving financial promotions or marketing material in a regulated firm. Experience administering a regulated complaints process. Experience with trade or transaction reporting, or with compliance monitoring and control testing. Experience working in Malta or with the Malta Financial Services Authority. Familiarity with derivatives conduct topics such as leverage and margin, appropriateness and suitability, client categorisation and best execution. A relevant professional qualification from the International Compliance Association, ACAMS or an equivalent body, or progress towards one. Knowledge of and genuine enthusiasm for the crypto and digital-assets industry. Perks & Benefits Competitive total compensation package. Learning and development programmes and an education subsidy. Team-building programmes and company events. Wellness and meal allowances. Comprehensive healthcare schemes for employees and dependants. Additional benefits that we would be pleased to discuss during the recruitment process. OKX Statement OKX is committed to providing equal employment opportunities regardless of race, colour, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job-related physical or mental disability, protected veteran status, or any other characteristic protected by applicable law. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Remote - United States About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role We're looking for a Staff level Engineer to lead the design and development of a next-generation Data Platform at Vercel. This is a unique opportunity to architect a foundational system that will power data across our products and business, supporting everything from real-time analytics to AI/ML initiatives. Reporting directly to the Senior Director of Data Engineering, you'll define the technical vision for our data ecosystem, work across the organization to align engineering strategy with product goals, and build scalable, reliable systems using modern technologies like Kafka, ClickHouse, Tinybird, and Snowflake. You'll lead from the front, writing production-grade code, setting high standards for design and data governance, and mentoring a team of engineers as the organization grows. If you're excited by the challenge of building scalable data systems that drive product innovation, we'd love to hear from you. What you'll do Design and implement a next-generation data platform that supports diverse requirements, including batch and real-time integrations, advanced analytics, and multiple data types, leveraging Kafka, Kafka-based tooling, and additional streaming technologies to power real-time data movement and processing. Work with engineering, product, and senior leadership teams across Vercel to architect solutions that address business needs, aligning technical strategies with product goals and ensuring seamless data availability and usability. Define and maintain guidelines for data ingestion, creation, enrichment, and storage, while overseeing data modeling, ETL processes, and data warehousing (ClickHouse, Tinybird, Snowflake) to achieve low-latency analytics and scalable storage. Develop end-to-end solutions across the tech stack, setting the example for engineering excellence, and provide mentorship and direction that fosters continuous improvement and innovation in the team. Partner with Security, Compliance, and Legal teams to ensure adherence to data protection standards, and champion high availability and fault tolerance through comprehensive monitoring, alerting, and incident response practices. Drive architectural decisions and roadmap planning that ensure efficiency, scalability, and high performance, and evaluate build-vs-buy trade-offs, integrating vendor solutions where appropriate. Collaborate with data scientists and machine learning teams to evolve infrastructure that supports advanced analytics and AI initiatives, serving as a key contributor to strategy, tooling, and platform enhancements for ML-related workloads. Act as a key decision-maker for discovering, vetting, and selecting data architectures and technologies critical to Vercel's success, and establish multi-phase strategic roadmaps that align with overall business objectives and drive data platform maturity. What you need 8+ years of experience in data engineering, data architecture, or related roles, with at least 5 years at the Principal Engineer level. Proven track record designing and operating large-scale data infrastructures at high scale in a complex, fast-paced environment, with experience across Kafka and its ecosystem (e.g., Kafka Streams, Confluent Platform), ClickHouse, Tinybird, Snowflake, and broader big data frameworks. Proficiency in cloud platforms (AWS, GCP, or Azure) and associated big data services. Strong background in data governance and security, and adept at ensuring compliance with regulatory standards and protecting sensitive information. Outstanding communication and collaboration skills, with the ability to influence technical and non-technical stakeholders across varying organizational levels. A leadership mindset, with demonstrated ability to mentor teams, drive consensus, and advocate for best practices across the organization. A Master's degree in Computer Science, Engineering, or a related field is preferred. Industry recognition or notable contributions in data engineering (e.g., published works, open-source contributions) is a plus. Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $232,000 - $348,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: San Jose, California, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team The Financial Crime Quality Assurance (QA) team at OKX is responsible for maintaining and enhancing the quality of financial crime investigations across the business. We are a team of risk-focused professionals who independently assess investigation quality, promote consistency in decision-making, and ensure compliance with AML/CFT requirements, internal policies, and regulatory expectations. By working closely with Operations, Product, and Compliance teams, we help strengthen financial crime controls and drive continuous improvement across the investigation lifecycle. About the Opportunity This is an exciting opportunity to join the Compliance Assurance Function of a regulated crypto business. As a QA Analyst, you will be responsible for conducting quality reviews of financial crime investigations, assessing investigator decision-making, and ensuring compliance with AML/CFT requirements, internal policies, and quality standards. You will work closely with Operations, Team Leads, and Product teams to drive continuous improvement, strengthen investigation quality, and support the effectiveness of the firm’s financial crime controls. What You’ll Be Doing Quality Reviews – Conduct daily independent QA reviews of investigator and Sanctions casework, including Transaction Monitoring, Name Screening, EDD, and other AML investigations. Evaluate accuracy, completeness, adherence to AML/CFT policies, regulatory requirements, internal procedures, and the quality of case narratives. Assess whether investigative decisions are well-supported, risk-based, and appropriately documented, including escalation and disposition outcomes. Identify defects, document findings, and provide clear, constructive feedback to investigators and team leads. Stakeholder Collaboration – Partner closely with the Financial Crimes Operations team, Team Leads, Product teams, and other stakeholders to communicate QA findings, discuss quality trends, resolve process gaps, and ensure consistent interpretation of policies and quality standards. Build strong relationships across AML and other cross-functional teams to support a holistic approach to compliance and risk management. Quality Calibration & Internal QA Meetings – Participate in and facilitate regular QA calibration sessions to review complex or borderline cases, discuss grey areas, align on scoring methodology, and ensure consistency in quality evaluations across the QA team. Share key findings, emerging typologies, regulatory expectations, and best practices to improve review quality and reduce subjectivity. Performance Monitoring & Reporting – Monitor investigator quality performance, analyze QA findings and recurring error trends, and prepare regular quality reports and dashboards. Identify systemic issues, emerging risks, root causes, and opportunities to strengthen controls and support management decision-making. Coaching & Quality Improvement – Provide timely and actionable feedback to investigators and team leads to improve investigation quality, strengthen analytical skills, and enhance case documentation. Act as a Subject Matter Expert (SME) for AML investigations by providing guidance on complex or high-risk cases, typologies, and regulatory expectations. Support remediation activities by validating corrective actions and tracking quality improvements over time. Policy & Process Compliance – Ensure all reviews are conducted in accordance with internal AML/CFT policies, regulatory requirements, quality frameworks, and standard operating procedures. Escalate potential compliance risks, control weaknesses, or systemic issues identified during QA reviews. Continuous Improvement & QA Framework – Support continuous improvement by recommending enhancements to investigation procedures, QA methodologies, workflows, scorecards, sampling frameworks, training materials, and quality controls. Contribute to AI-enabled quality tools such as QA Copilot and participate in UAT, process validation, and implementation of new quality initiatives. AML Projects & Program Enhancements – Participate in AML-related projects, initiatives, and program enhancements as required. Provide QA expertise and support cross-functional initiatives aimed at strengthening AML controls, processes, and overall program effectiveness. Ad Hoc Responsibilities – Perform additional assignments and special projects as delegated by the supervisor, including process improvement initiatives, training support, root cause analysis, documentation updates, and cross-functional projects to strengthen the overall quality program. What We Look For In You Bachelor's degree in law, finance, business administration or a related field; a relevant compliance certification (e.g. ICA, CAMS) is an advantage Prior experience in a compliance, legal or regulatory role within financial services, fintech or crypto industry is preferred Strong understanding of AML/CFT regulations, financial crime investigations, transaction monitoring, and QA methodologies, with the ability to evaluate investigation quality, assess decision-making, and ensure compliance with regulatory requirements, internal policies, and quality standards Strong analytical ability, with the capacity to assess regulatory obligations, identify gaps and produce well-reasoned written analysis High attention to detail and the ability to maintain accurate records and produce consistent, high-quality documentation Fluent in English with clear written and verbal communication skills, including the ability to convey compliance requirements to non-specialist colleagues Strong organisational skills, able to manage multiple concurrent workstreams, prioritise effectively and meet regulatory deadlines Comfortable operating with limited supervision, escalating appropriately when required Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $107,000 - $160,000 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Canada; United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ Docker is looking for a Sales Enablement Specialist to support the day-to-day enablement needs of our Go-To-Market (GTM) organization. Reporting to the Head of Sales Enablement, you will manage core enablement systems, run role-specific new hire onboarding, organize and execute trainings, build the reporting that shows how enablement is landing with the field, and help keep the enablement team operating smoothly. This is a great role for an enablement practitioner who enjoys variety — one day you’re pulling a Gong and Mindtickle report — translating data to strategic action, the next you’re running a live onboarding session with new hires, and the next you’re partnering with Marketing on a launch. If you’re organized, resourceful, and energized by helping the sales team succeed, this role is for you. RESPONSIBILITIES Systems & Administration - Own day-to-day administration of Mindtickle and other enablement systems: content, users, assignments, and reporting. - Keep enablement systems organized, up to date, and easy for the field to navigate. - Troubleshoot access and content issues, and act as the go-to point of contact for tool support. New Hire Onboarding & Ramp - Build and run role-specific onboarding programs for new Sales and GTM hires, from curriculum design through live facilitation. - Meet regularly with new hires throughout ramp to check progress, answer questions, and be their go-to guide through onboarding. - Directly train new hires on core systems and processes (e.g., Salesforce, Mindtickle, Gong, and sales workflows) as part of onboarding. - Arrange and coordinate subject matter experts from Sales, Product, and other teams to support onboarding training and education needs. - Maintain onboarding curricula and materials, updating them as products, tools, and processes evolve. - Track new hire progress and readiness, flagging gaps to managers and enablement leadership. Sales Insights & Reporting - Build, monitor, and maintain reporting on enablement program participation, completion, and effectiveness across Mindtickle and other systems. - Partner with Sales leadership to translate Gong call analytics and other field data into actionable insights on rep performance, messaging adoption, and skill gaps. - Use enablement and conversation intelligence data to identify where the GTM team needs more support, and recommend enablement programs to close the gaps. - Present reporting and insights to enablement and Sales leadership to inform program priorities. Training & Program Execution - Organize and execute ongoing sales enablement trainings, workshops, and certifications for the field. - Handle logistics for enablement programs: scheduling, communications, materials, and follow-up. - Create sales enablement content as needed — quick-reference guides, updates, and job aids. Cross-Functional Support & Operations - Work cross-functionally with Marketing, Product, and other stakeholders to support enablement needs. - Support the operational backbone of the Enablement team: calendars, budgets, and program tracking. - Gather feedback data to help the team continuously improve programs. QUALIFICATIONS Required - 2+ years of experience in sales enablement, sales operations, learning & development, or a related role, ideally in SaaS. - Hands-on experience administering an LMS or sales enablement platform (Mindtickle strongly preferred). - Experience supporting or running onboarding programs for a sales or GTM team, including live facilitation. - Experience building or interpreting reporting on enablement participation, completion, and program effectiveness. - Familiarity with conversation intelligence platforms such as Gong (or similar), and using call data to surface coaching and enablement insights. - Strong organizational and project management skills — you can juggle multiple programs and deadlines. - Comfortable creating content, including documents, guides, and presentations. - Excellent communication skills and a service-minded, “how can I help” approach to the field. - Ability to work cross-functionally with Marketing, Product, and Sales leadership. Strongly Preferred - Direct experience administering Mindtickle and Gong (or a similar sales engagement/conversation intelligence platform). - Experience designing or facilitating live or virtual sales training sessions. - Familiarity with sales methodologies such as Command of the Message or similar frameworks. - Comfort working with reporting or BI tools (e.g., Excel, Google Sheets, Tableau, Sigma) to build enablement dashboards. - Exposure to containerization, DevOps tooling, or developer platforms (Docker experience a significant plus). WHAT TO EXPECT We believe in setting people up to win. Here’s what great looks like in this role: FIRST 30 DAYS — LEARN & LISTEN - Ramp on Docker’s products, GTM motion, and current enablement programs and systems. - Shadow onboarding sessions and get hands-on in Mindtickle and Gong. - Build relationships across Sales, Marketing, Product, and the Enablement team. FIRST 90 DAYS — TAKE OWNERSHIP - Own day-to-day Mindtickle administration and at least one full onboarding cohort, including live sessions and 1:1s with new hires. - Stand up an initial enablement reporting view covering participation, completion, and Gong-based insights. - Independently execute a training or certification program for the field. FIRST YEAR — DRIVE IMPACT - Be the trusted owner of enablement systems, onboarding, and reporting, with new hires ramping faster and leadership relying on your insights. - Run trainings and programs independently and be seen as a dependable Enablement partner. - Use enablement and Gong data to proactively recommend where the GTM team needs more support. Docker does not offer visa sponsorship for this role.   Compensation & Equity Canada: CA$135,100– CA$193,000 + equity United States: $97,300 – $139,00 + equity ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Remote, Global Workplace: Remote About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We're looking for a FinOps Engineer to help drive cost optimization and cloud financial governance across our AWS infrastructure and GCP footprint. You'll work cross-functionally with Engineering, Finance, and Product to find and ship savings, build the tooling necessary to maximize efficiency of every dollar spent in the cloud, and cultivate a culture of cost awareness across engineering teams. This is a hands-on engineering role, not an analyst seat. You'll do the schlep work other teams don't have time for, digging into a bucket's access pattern, writing the Terraform or Lambda that ships the fix, working on a product feature chasing a number until it reconciles, and influencing product decisions when cost to reliability tradeoffs hit. Strong communication matters as much as technical depth, you'll regularly explain a savings case to an engineering team, a finance stakeholder, and a leadership audience in the same week. What You'll Be Responsible For In this role, you'll: - Find and ship savings across AWS and GCP: Analyze billing, usage, and cost trends to identify opportunities, rightsizing, storage lifecycle policies, data transfer, and spot/auto-scaling. Take ideas from identification through to a realized dollar figure, not just a recommendation. - Build and maintain cost attribution: Tagging policies, cost allocation, and chargeback/showback so engineering teams can see and own their own spend. This is foundational work other savings work depends on. - Automate cost governance: Build automated cost reporting, anomaly detection, and alerting. Write the scripts and infrastructure-as-code (Python, Terraform, Lambda) that enforce cost policy rather than relying on manual review. - Partner with engineering on architecture decisions: Bring cost into the room early, cost-efficiencies are cheaper to get right at design than to retrofit. - Work with Finance on forecasting and reporting: Support budget tracking and financial KPIs; build dashboards engineering and finance can both read. You Might Be a Good Fit If You - Have strong AWS expertise and working GCP knowledge, including pricing models, billing structures, and cost optimization mechanics. - Have automation and scripting skills: Python, Terraform/ pulumi, Lambda, or Bash - Are comfortable with cost/billing tooling: AWS Cost Explorer, Cost & Usage Reports, GCP Billing Reports, and BI/dashboarding (we use Hex). - Have experience with, or are comfortable picking up, Linear and Notion as the system of record for tracking and documenting FinOps work. - Experience with a dedicated cloud cost management platform (e.g. CloudZero, Vantage, or similar) is a plus, not required. - Can analyze cost data and present it clearly to both technical and non-technical audiences. - Have prior experience in a FinOps, cloud cost management, or cloud governance role. - Are energized by doing the unglamorous, high-leverage work (the schlep) that unblocks other teams, and by working cross-functionally without positional authority. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

About Alps2Alps Alps2Alps is an innovation-driven travel tech company dedicated to travel tailored with love, powered by innovation and a commitment to the Earth. The company develops innovative solutions to drive customer satisfaction and business growth, serving hundreds of thousands of clients. About the role Looking for organized and efficient Dispatchers to coordinate transfer services in real time. The Dispatcher acts as a key contact between clients, drivers, Customer Service, and the Planning team, ensuring smooth communication and handling day-of-service tasks. Responsibilities: — Coordinate communication between clients, drivers, Customer Service (CS), and the Planning team; — Monitor real-time transportation operations, ensuring efficiency and timely service; — Support customers on the day of service, resolving issues or delays; — Use dispatch and communication tools such as IP phones, Slack, and CRM to maintain smooth operations; — Handle unexpected situations effectively to minimize service disruption; — Maintain accurate and up-to-date records in the dispatch system; — Collaborate with other departments to ensure customer satisfaction and operational success. Requirements: — Proficiency in communication platforms: IP phones, Slack, messaging apps; — Experience with dispatch management systems; — Background in logistics, tourism, taxi services, or goods delivery coordination; — Reliable PC, headphones, and microphone for communication; — Stable internet connection for remote work; — Proficiency in English (C1); knowledge of Russian or French is an asset; — Strong understanding of geographic locations within the service areas (Alps); — Ability to collaborate effectively in a team; — Excellent verbal communication and problem-solving skills; — Willingness to work 12-hour shifts, day or night; — Highly adaptable and able to manage unexpected and challenging situations. Work Schedule: — 5 days a week, 12-hour shifts with predetermined schedule (day/night shifts); — Fully remote work (excluding sanctioned countries). Contract details: — Temporary contract until April 20, 2027, with possibility of extension; — First month focused on training and learning; — From second month, performance evaluated based on KPIs. Salary Range: — 700 EUR/month during training and probation (first month); — From second month, salary ranges from €1,500 to €2,000 based on performance and KPIs. Selection process: — Group interview; — Competency-based interview; — Reference check; — Offer.

Location: Poland OUR HIRING PROCESS: We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment. We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team. At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team. From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement. This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch. Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers. As part of our team, your responsibilities in this role will include: Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed. Build and maintain MCP servers and tool layers that give agents governed access to company data and systems. Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing. Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks. Contribute to shared platform pieces: the agent template, the LLM gateway, observability. Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent. Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes. Our ideal candidate possesses the following skills: 5+ years of software engineering experience, with production systems you've designed, shipped and supported. Proven experience building LLM-based agents or agentic workflows that reached production with real users. Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one. Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data. Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management. Strong Python and SQL. Comfortable in TypeScript/Node.js. Solid production engineering on AWS: Docker, CI/CD, testing, observability. Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes. Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce. Clear communication with technical and non-technical stakeholders, in English. Nice to have: LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar). B2B contact and company data: enrichment, deduplication, matching. Cloud operations or FinOps: monitoring, incident handling, cost management. Event-driven or workflow-engine experience (Kafka, Temporal or similar). Experience replacing no-code or workflow-tool automations with production code. What we offer: Fully remote work format; A collaborative and creative environment that values initiative and experimentation; Paid time off and sick leave; Reduced working hours on Fridays during the summer; Days-off on US national holidays + your birthday; Schedule: 14 PM - 23 PM EEST (Kyiv time).

Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle—without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support. Simple has had over 17 million downloads and more than 300,000 5-star reviews, having helped millions lose weight successfully and sustainably. Simple has earned recognition as Best Virtual Coach and one of the Top 100 AI companies — all thanks to a dedicated global team driving real impact. With SIMPLE as a partner in their pocket, users feel cared for and empowered to embrace — and stick to — new healthy habits. Задачи: — Lead and execute monetization projects within the CRM team, taking ownership of campaigns that drive revenue growth. — Design and optimize lifecycle journeys with a focus on acquisition, conversion, and win- strategies. — Implement a hands-on approach to CRM operations, managing high volumes of campaigns and ensuring seamless execution. — Develop innovative segmentation and communication strategies through continuous testing and experimentation. — Build a robust A/B testing framework, analyzing results to propose data-driven improvements. — Ensure campaign deliverability and technical soundness, troubleshooting issues and coordinating with engineering teams when needed. — Collaborate closely with Growth, Design, Analytics, and other cross-functional teams to align CRM initiatives with broader business goals. — Monitor and analyze key CRM performance metrics, preparing detailed reports and actionable insights. — Own technical CRM setup, including campaign automation, deliverability optimization, and tool integrations. — Serve as a proactive problem-solver, bringing forward new ideas to improve processes, enhance user experiences, and maximize monetization outcomes. — Maintain a hands-on approach to operational tasks, balancing execution with strategic input. Требования: — 5+ years of CRM experience, both in developing communication strategies and in hands-on execution. — A strong monetization mindset, with the ability to evaluate initiatives based on revenue potential. — Proven track record in customer lifecycle management and implementing strategies that drive measurable revenue growth. — Technical expertise in CRM systems (Braze, Customer.io experience is a plus) and the ability to ensure flawless campaign execution and troubleshooting. — Proficiency in analytical tools, with a results-driven approach to experiment tracking and performance analysis. — Comfortable working in cross-functional environments, particularly in collaboration with Growth teams and developers. — Hands-on operational expertise in managing high-volume communications and setting up CRM workflows. — A proactive problem-solver with a self-starter attitude, eager to bring innovative ideas to the table. — Experience improving email deliverability would be a plus. Условия: — Remote, in-office, and hybrid work opportunities. — The equipment you need to do your job. — A premium SIMPLE subscription. — 21 days annual leave, plus bank holidays (those observed where you live). — Flexible hours. We focus on your results, not how long you spend at your desk. — Competitive salary package commensurate with experience.

Location: Paris, France Workplace: Hybrid 🩺 Why Prévenir Prévenir is a new Occupational Health and Prevention Service (SPSTI) in the Île-de-France region. Our ambition is to rethink occupational health in order to improve its impact on employees’ lives and the experience of healthcare professionals, leveraging Alan’s technology. Our first medical centre has opened at 117 Quai de Valmy, 75010 Paris, and this is just the beginning! 👉 To learn more about what day-to-day life is like at Prévenir, click here https://prevenir.fr/carrieres. ⭐ The role, concretely Are you excited about building, structuring and scaling HR operations in a company that's just getting started? You will join Prévenir at a very early stage and help build the foundations of our People and administrative operations as the company scales. This role is particularly suited to someone who has already experienced a fast-growth environment, whether in a start-up, scale-up or during a 0-to-100 journey. We're in the early chapters: this isn't about running existing processes — it's about creating them from scratch so they hold up at much larger scale. The role brings a product mindset to People operations, where every key moment of the employee experience is carefully designed, with a constant focus on simplicity and automation. You'll work closely with Lucie, who makes the final calls depending on topic complexity and supports you as you grow into autonomy. Your time is split between: - Employee journey: onboarding, probation-period tracking, setting up and running performance reviews, feedback processes, and monitoring team engagement. - Documentation & operational efficiency: writing clear, user-centric documentation, spotting friction, simplifying or automating recurring processes. You leverage AI to multiply the impact of your work. - People admin: leave and absence management, payroll back-and-forth, contracting and employee administrative follow-up, onboarding formalities and affiliations (health/provident insurance, occupational health), GDPR compliance. - Operational finance: expense reports, preparing and sending accounting documents to Impulsa, preparing routine filings (including VAT). Over time, this person will take ownership of payroll management in coordination with our accounting partner, with training and support. 👤 The profile we're looking for Essential: - At least 5-6 years of experience in People Ops, very hands-on, and comfortable with admin topics (e.g., managing the relationship with an accounting firm) - Previous experience in a fast-scaling company, start-up or scale-up, ideally having helped build or scale People processes during a period of significant growth. - Business curiosity: genuinely interested in what's happening on the business side, and able to connect your work to where the company is heading - Versatility across People and Corporate/Admin topics, with a strong People focus - Rigour and rock-solid attention to detail - Autonomy: you don't wait to be told there's a problem — you spot it, bring a solution, and know when to loop someone in on the tricky ones - Demonstrated interest in automating and improving recurring processes, and genuine enthusiasm for AI - Comfort interacting with a wide range of stakeholders, including senior profiles when needed - Fluent English (written and spoken) to interact with the Alan team - Based in Paris or the Île-de-France region, with the ability to work onsite regularly, ideally three days per week or more. Ideally: - Experience in MedTech or in a start-up / scale-up - Sensitivity to the medical world (professional or personal) - Note: a 100% Occupational Health background may not be the right cultural fit, but worth testing 🙏 What we offer - Location: 117 Quai de Valmy, Paris 10th, in a brand-new centre designed to support high-quality practice - Base salary: between €53,000 and €61,000 gross per year, depending on experience and level - Profit-sharing scheme: 10%, in line with Prévenir’s framework - Benefits: daily transport costs covered, company restaurant, RTT days and regular team events

Location: Dublin, Dublin, Ireland, EMEA From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. ​ During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a high-performance, experienced engineer to be a part of a team of Site Reliability Engineers. You will be working closely with engineering teams, product managers, as well as support, sales engineers and solution architects to build the future of the Fivetran Data Platform Reliability. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Cloud Service Providers(CSPs): AWS, Azure and Google Cloud Kubernetes: Managed Kubernetes services (EKS, AKS and GKE) Continuous Integration tools: github actions, Buildkite Continuous Delivery: ArgoCd Databases: Postgres and all the major Databases Languages: Go, Java Scripts: Typescript, Python, Shell IaC: Terraform and Pulumi RESTful API: FastAPI Cloud networking: Privatelinks in Azure and AWS, Private service connect in GCP and site-to-site VPN tunnels in all 3 major cloud service providers - AWS, Azure and Google Cloud What You’ll Do As a member of the Site  Reliability Engineering team, you will take ownership over the overall performance and reliability of Fivetran’s infrastructure, the robustness of the deployment pipeline, as well as timely and effective incident response and resolution. You will take responsibility for the growth and stability of Fivetran’s infrastructure, and be a key player driving effective incident response and overall issue avoidance. Responsible for ongoing reliability and robustness of Fivetran’s production infrastructure by monitoring availability, capacity, and throughput. Evolve systems by adding reliability into our product roadmap Coordinate the re-prioritise or fix critical bugs for support or sales requirements as needed Make recommendations to production infrastructure by interfacing with engineering to ensure 100% availability Ensure scalable artifacts deployment to all environments by automation scripts Constantly monitor infrastructure vulnerabilities and remedy them by working with the security team Skills We’re Looking For Expertise in managed Kubernetes (EKS, AKS, and GKE). Knowledge of Cloud Platforms and related tooling: AWS, Azure, Google Cloud (GCP), Terraform, Ansible, Buildkite, Pulumi and ArgoCD. Experience in Python/Shell scripting and Go Language. Bonus if you have Java. Experience with Linux operating systems internals and administration Experience with cloud networking like Site-to-Site VPNs, Privatelinks and Private Service connect (GCP) AI-assisted engineering: Experience using AI tools for code review, automation, incident analysis, documentation, and reducing operational toil. Bonus Skills​ 5+  years of  experience working with SaaS products at scale Experience with databases such as PostgreSQL #LI-IM1 #LI-HYBRID Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Portugal Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users,  agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in  Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100  countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.  We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.  In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For Technical Advisor to join our Global Customer Support Division. In this role, you will support enterprise customers in the successful operation, optimization, and strategic use of the Creatio platform with a focus on the MEA/America/Europe region. You will act as the primary technical point of contact, developing a deep understanding of each customer’s architecture, business objectives, and system configuration. Combining strong troubleshooting expertise with a proactive, advisory approach, you will provide guidance, preventive monitoring, and technical consultations to ensure platform stability, maximize value, and support long-term customer success. Responsibilities Technical Account Ownership: Be the dedicated technical contact for assigned enterprise accounts. Ensure full visibility and ownership over all technical matters, escalations, and platform usage challenges. Escalation Case Management: Collaborate closely with Support, Product, and RCD teams to resolve and manage critical incidents, coordinate escalations, and ensure SLA compliance for technical cases. Proactive Monitoring and Risk Prevention: Continuously monitor system performance and health. Identify potential risks, inefficiencies, and bottlenecks, providing actionable recommendations to mitigate them before they impact the customer. Platform Enablement Consulting: Guide customers on platform best practices, new feature enablement, system architecture, and performance optimization. Deliver tailored recommendations that align with their business roadmap. Strategic Engagement Advocacy: Participate in QBRs and strategic reviews. Provide feedback to internal teams based on customer needs. Influence roadmap decisions through structured customer insights. Requirements 4+ years of experience in enterprise technical support, professional services, or TAM/TA roles (preferably in B2B SaaS). Experience with the Creatio platform or similar low-code/no-code solutions, as well as CRM systems or SaaS platforms, is considered a plus. Hands-on experience with APIs, integrations, SQL (as a language), cloud infrastructure (IIS server, Redis server, SQL server), and performance tuning (monitoring tools e.g. Grafana, Zabbix). Experience in managing technical relationships with enterprise customers. Ability to lead technical workshops, explain complex ideas clearly, and influence outcomes. Advanced English. Proactive, customer-first mindset with strong ownership culture. Professional competencies Platform architecture configuration: Strong understanding of platform architecture, system capabilities, deployment models (cloud/on-prem), and integrations within CRM or enterprise SaaS environments Technical troubleshooting diagnostic skills: Strong analytical mindset for investigating system issues, performance degradation, and cross-component dependencies. Preventive support mindset: Ability to proactively detect trends and prevent escalations using monitoring tools, AI alerts, and system logs. Communication stakeholder engagement: Capable of translating complex technical topics for non-technical stakeholders. Skilled in managing executive relationships. Collaboration cross-functional influence: Experienced in working alongside support, customer success, and product teams to ensure seamless delivery of services. Process and automation orientation: Familiarity with DevOps, CI/CD pipelines, and self-service enablement practices to improve scalability and efficiency. What you should expect from us Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.