Location: Los Angeles, USA
As a
Staff Machine Learning Engineer
on an unpublished R&D game project, you will own the strategy, design, and implementation of ML capabilities. You will work closely with developers, designers, and data scientists to understand their needs, and will be hands-on in conceptualizing, planning, implementing, and maintaining ML-driven solutions. We’re looking for someone who is passionate about enabling great player experiences, thrives in cross-disciplinary collaboration, stays current on the latest ML techniques, and can apply them pragmatically to challenging product problems. You will report to the Engineering Manager within the R&D game project.
Responsibilities:
Work closely with developers, designers, and data scientists to identify and define improvement opportunities
Refine modeling and feature strategy for using techniques such as reinforcement learning
Establish pipeline architecture patterns in partnership with central teams; build reusable training and evaluation pipelines that can be adapted to Riot-wide use cases
Drive the application of ML/RL systems to improve decision-making and adaptation
Establish research-to-production practices; balance cutting-edge techniques with production reliability
Establish evaluation practices in partnership with data scientists and analytics partners; guide experiment design for measuring model impact and set technical evaluation standards
Define reliability standards in partnership with design and engineering
Advance and strengthen engineering best practices, including code quality, automated testing, and maintainable architecture
Mentor engineers and partner disciplines through documentation, reviews, and technical design guidance
Identify technical risks and bottlenecks, proposing pragmatic solutions to keep projects moving forward
Required Qualifications:
6+ years of experience delivering ML systems in production, including 3+ years in applied modeling or ML research roles, ideally within real-time or interactive environments
Experience with reinforcement learning, including applying RL to practical production problems
Experience in production environments with interacting models, feedback loops, or systems where model behavior has downstream consequences beyond a single prediction
Proficiency with modern ML/data science libraries and frameworks such as PyTorch, TensorFlow, pandas, etc.
Experience collaborating regularly with teammates across multiple disciplines
Strong communication skills across technical and non-technical audiences
B.S. in Computer Science or equivalent experience
Proficiency in Python or similar programming languages
Desired Qualifications:
Experience with multi-agent reinforcement learning
Experience in developer tooling
Experience implementing framework-level UI systems
Experience in infrastructure and MLOps, such as ML cloud services, containers, and model telemetry
Experience working in a AAA game engine (e.g. Unity, Unreal)
Proficiency in C++
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Buffalo, United States
Keller Executive Search is recruiting an accomplished finance leader on behalf of our client. This permanent, full-time executive appointment offers the opportunity to lead the finance function, advise senior leadership and shape the financial strategy of an established organization.
The successful candidate will oversee financial planning and analysis, accounting, reporting, treasury and internal controls. They will combine technical financial expertise with commercial judgment, translating complex information into practical recommendations that support performance, investment decisions and sustainable growth.
This role is suited to a hands-on executive who can operate strategically while maintaining high standards of financial discipline and execution. It also offers meaningful scope for career progression based on the individual's experience and capabilities.
Key Responsibilities
Lead financial strategy, planning, budgeting, forecasting, reporting and performance analysis.
Advise senior leadership on financial performance, resource allocation, risk, investment decisions and growth opportunities.
Oversee accounting, financial reporting, treasury, cash flow, working capital and internal controls.
Maintain accurate and timely monthly, quarterly and annual financial reporting in accordance with US GAAP.
Develop management reporting, financial models, dashboards and performance metrics that support informed decision-making.
Partner with operational leaders to improve profitability, financial accountability and business performance.
Coordinate audit, tax and compliance activities with external professional advisers.
Improve finance systems, policies, processes and controls to support effective execution and future growth.
Evaluate business cases, capital requirements and strategic initiatives.
Build, lead and develop a high-performing finance team.
Requirements
Bachelor's degree in finance, accounting, business administration or a related discipline.
At least 10 years of progressive finance or accounting experience, including at least 5 years in senior finance leadership.
Demonstrated leadership across budgeting, forecasting, financial reporting, cash flow and internal controls.
Strong knowledge of US GAAP and standard financial governance practices.
Experience leading and developing finance teams.
Ability to advise senior executives and translate complex financial information into clear commercial recommendations.
Strong executive communication, analytical and stakeholder-management skills.
Authorization to work in the United States.
Preferred
CPA, CMA, MBA or another relevant advanced qualification.
Experience in an operationally complex or multi-site organization.
Experience improving ERP platforms, finance systems, reporting tools or planning processes.
Experience supporting investment evaluation, financing, mergers and acquisitions or other strategic transactions.
Experience spanning both corporate and operational finance.
Ideal Candidate Profile
The ideal candidate is a commercially minded finance executive who combines technical rigor with strategic judgment. They are collaborative, decisive and comfortable moving between enterprise-level priorities and the practical details required for reliable financial execution.
Benefits
$220,000-245,000 base salary (ideal range, with some flexibility
Annual incentive in addition to base salary
Flexible time off
Relocation assistance
Permanent, full-time executive appointment
Potential career progression
Agency statement
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
our website
Equal Opportunity policy
Equal Employment Opportunity and Non-Discrimination Policy
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Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
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Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws:
Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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www.kellerexecutivesearch.com
.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
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Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information:
In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws:
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: North Macedonia; Serbia; Bosnia and Herzegovina; Romania; Montenegro; Bulgaria
Take full ownership of Meta growth for a fast-growing subscription brand.
$4,000-$4,500/month | 40 hours/week | 11am - 3pm Mountain Time overlap
At
Paleovalley & Wild Pastures
, we’re revolutionising health for both our customers and the planet through high-quality, sustainably sourced products. At Paleovalley, we focus on providing premium ingredients, while Wild Pastures collaborates with family farmers to offer affordable, grass-fed and pasture-raised meats. We've been growing at a rapid pace, and our goal is to extend that momentum, maximising our positive impact on a global scale.
Our team of 200 passionate people work across the U.S. and internationally in areas like marketing, media buying, design, and logistics. As a family-owned company, we pride ourselves on a work culture that's both challenging and fun, prioritising physical and mental well-being. Here, respect, unity, and empowerment drive us forward every day. If you're looking for a supportive environment that truly cares about its team, keep on reading.
We’re looking for an experienced Meta Media Buyer to own Wild Pastures’ paid social growth across Facebook and Instagram. You’ll lead strategy, execution, optimisation and scaling for a subscription e-commerce business, working closely with the creative team. You’ll connect acquisition results to retention, customer lifetime value and payback, using data to challenge assumptions and identify growth opportunities. Meta should be your specialism, with a track record of turning performance insights into action.
📋 Own Meta as a growth channel for Wild Pastures, managing campaign strategy, account structure, budget allocation, optimisation, and scaling across Facebook and Instagram
💰 Drive profitable subscription growth using new-customer acquisition cost (nCAC), ROAS, MER, CPA, customer lifetime value (LTV) and payback, considering retention and customer quality alongside acquisition volume
🧪 Design and execute structured testing roadmaps across creative, offers, landing pages, campaign structures, and bidding strategies to continuously improve account performance
💡 Own platform creative strategy, using performance insights to identify opportunities and develop new concepts
✏️ Brief and guide creative development, partnering with creative strategists and editors to bring strategy to life and improve performance
🎯 Transform performance insights into creative direction by identifying patterns, winning messaging, audience behaviours, and emerging opportunities
📊 Monitor account performance daily, proactively identifying trends, investigating root causes, and communicating risks, opportunities, and recommendations before they become larger problems
📚 Stay up to date with Meta platform changes, measurement updates, attribution best practices, and emerging direct-response advertising trends
🛡️ Protect customer trust and account health with truthful, compliant advertising. No misleading claims or forced-continuity tactics.
Creative strategy is roughly half of this role. You'll shape creative direction, not just manage campaigns. Whether you come from in-house or an agency, you'll want deep ownership of one brand rather than a spread of client accounts.
This is a long-term international independent contractor engagement of approximately 40 hours per week. Contractors should generally be available from 11:00 a.m. to 3:00 p.m. Mountain Time for meetings, planning and team communication. Mountain Time is the reference schedule; check the local equivalent as daylight-saving changes can affect the overlap. Outside these collaboration hours, you may organise your schedule independently.
Requirements
To be successful in this role, you need:
✅ 3+ years of hands-on Meta buying for DTC e-commerce or direct-response brands, with ownership from strategy through execution
✅ Personally managed around $300,000+ per month in Meta ad spend. Please be specific about whether this was one account or spread across several clients.
✅ Demonstrated success acquiring customers profitably, with a strong understanding of CAC, LTV, retention, churn, and payback period. Subscription experience is strongly preferred.
✅ A proven track record of scaling profitable campaigns while managing meaningful advertising budgets
✅ Experience owning a Meta account end-to-end, from strategy through execution and optimisation
✅ Exceptional analytical skills and genuine curiosity for solving performance problems
✅ Strong understanding of performance marketing metrics and how they connect to overall business growth
✅ Experience optimising for customer quality and long-term profitability rather than first-purchase revenue alone. Subscription or repeat-purchase metrics are ideal.
✅ Hands-on experience with analytics and attribution tools beyond Ads Manager, such as GA4, Haus, Mixpanel, Northbeam or Triple Whale, and the ability to explain how they informed your decisions
✅ Strong creative instincts and an understanding of what makes effective direct-response advertising
✅ Ability to translate performance insights into actionable creative feedback that improves future campaigns
✅ Experience working closely with creative teams through briefing, iteration, and testing
Brownie points for:
⭐ Direct experience scaling a subscription e-commerce brand on Meta
⭐ Experience marketing premium food, health, wellness, supplement, or direct-to-consumer subscription brands
⭐ Experience working within high-growth e-commerce companies
⭐ Experience with AI-assisted campaign optimisation and creative testing on Meta
⭐ Familiarity with creative testing frameworks and direct-response marketing
⭐ A passion for regenerative agriculture, nutrient-dense food, health, or wellness
The ideal candidate values ownership, autonomy, continuous learning, and long-term collaboration. Rather than simply managing campaigns, you'll enjoy diving deep into performance data to uncover opportunities others might miss. Your expertise lies in specialisation - Meta is your craft, and you're committed to becoming exceptional at it. Working independently comes naturally to you, yet you thrive when collaborating with creative teams to turn insights into high-performing concepts.
Benefits
What’s in it for you?
💰 $4,000-$4,500 USD per month*
💼 40 hours per week as an independent contractor
🌍 Fully remote
🕐 Collaboration from 11:00 a.m. to 3:00 p.m. Mountain Time, with autonomy to organise your schedule outside these hours
📍 Eastern Europe preferred; nearby time zones are welcome if you can consistently support the collaboration schedule
🤝 Intended as a long-term ongoing engagement
💻 Independent contractor engagement with autonomy over how you organise and perform your work
*This is an independent contractor engagement, not an employment position. Compensation is paid monthly in arrears in U.S. Dollars, against invoices under the Independent Contractor Agreement. Employee benefits, paid time off, holiday pay, retirement plans and insurance benefits are not included.
*The fee is gross. You are responsible for your own taxes, insurance, social contributions, registrations, licences and local compliance, and for your own equipment, internet, software and tools unless otherwise agreed in writing. Please apply only if you are comfortable working remotely as an independent contractor.
This is our typical hiring process - occasionally, it may include extra steps.
For this role, JobRack is partnering with the company to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you!
🔍 How to shine
• Read the role details carefully.
• Submit a thoughtful, high-quality application.
• Stay responsive - we’ll keep you updated at every stage.
✨ Important notes
• Apply only through JobRack; please don’t contact the company directly.
• We expect a respectful hiring experience - any disrespect means instant disqualification.
• This is a full-time, primary role (no freelancing or second jobs).
❓ New to remote work?
Check out our handy FAQ:
jobrack.eu/jobseeker-faq
Location: Cape Town, South Africa
We're Houst 🏠 : A professional management service for properties. Our mission is to make hosting on websites hassle-free for everyone using technology to disrupt the short-term accommodation sector. Weʼve grown fast. Since launching in 2015, weʼve partnered with thousands of happy hosts, helping them to make important earnings. The business has now expanded worldwide – weʼre operating in over 20 cities globally, from Auckland to Lisbon, and thereʼs a lot more to come. From holidaymakers to full- time landlords, host happiness is central to everything we do.
We work with a network of partners who play an important role in delivering our service. As we continue to grow, we are looking for a proactive, commercially minded Junior Partner Success Manager to build strong partner relationships, improve operational performance and identify opportunities for growth.
As Junior Partner Success Manager, you will be responsible for managing and developing relationships with our partners, ensuring they meet Houst's service standards and deliver a positive experience for our hosts. You will combine relationship management with performance analysis and operational problem solving, working closely with internal teams and partners to improve service delivery and drive business results.
Key responsibilities:
•
Partner Relationship Management:
Build and maintain productive, long term relationships with partners, acting as their main point of contact and building trust through regular communication.
•
Commercial Growth:
Identify opportunities to grow partner relationships, improve performance and increase revenue. Work collaboratively with partners to turn opportunities into measurable results.
•
Performance Management:
Monitor partner performance against agreed targets and service standards, using data to identify gaps, understand trends and drive improvements.
•
Service Quality:
Ensure partners deliver the standards expected by Houst and provide an exceptional experience for their hosts. Address performance concerns and agree clear actions to resolve them.
•
Issue Resolution:
Manage partner queries and escalations, taking ownership of problems and ensuring they are resolved efficiently.
•
Business Reviews:
Conduct regular partner check ins and performance reviews to assess progress, discuss challenges and agree priorities for improvement.
•
Operational Improvement:
Work closely with the broader team to identify inefficiencies, improve processes and strengthen the way Houst and its partners work together.
•
Training and Guidance:
Educate partners on Houst's processes, expectations and tools, helping them improve their performance and make informed decisions.
Requirements
•
Relevant Experience:
2-4 years of experience in partnerships, B2B account management or a similar relationship management role, ideally within an operational business.
•
Communication and Influence:
Confident communicating with a range of stakeholders, building trusted relationships and influencing decisions through clear, practical guidance.
•
Commercial Awareness:
Able to identify opportunities, understand business performance and balance partner needs with Houst's commercial objectives.
•
Analytical Thinking:
Comfortable working with data, identifying performance trends and using evidence to recommend improvements.
•
Attention to Detail:
Careful and thorough, with the ability to spot discrepancies, follow up on outstanding actions and maintain accurate records.
•
Organisation and Structure:
Able to manage multiple partner relationships, competing priorities and ongoing projects without losing sight of the details.
•
Problem Solving:
Practical and resourceful, with the ability to investigate issues, find solutions and take ownership through to completion.
•
Bias for Action:
Proactive, adaptable and comfortable working at pace in a growing business. You take initiative, make progress without constant direction and follow through on commitments.
Location: Limassol, Cyprus
At
PayDepot
, we build several B2B and B2C fintech products, including payment infrastructure, crypto services, and financial platforms. One of our products, WinnerPay, is a payment service provider that helps merchants accept and send payments across Africa, Asia, and the CIS via cards, alternative payment methods (APMs), and crypto.
We are growing rapidly and are looking for a
Product Owner
to join the WinnerPay team and drive the product end to end, from backlog management to product metrics.
What you'll do
Own the WinnerPay product backlog: shape it, prioritize it, and defend priorities with stakeholders.
Evolve the PSP core: pay-ins, payouts, refunds and chargeback handling, provider routing and cascading, and onboarding new acquirers.
Expand our APM coverage: choose and launch local methods (mobile money, UPI, QR payments, e-wallets and bank transfers) based on merchant demand and unit economics.
Own key metrics: approval rate, checkout conversion, transaction speed and cost, chargeback ratio.
Write clear requirements and user stories, accept the dev team's output, and run Scrum ceremonies (planning, PBR, demo, retro).
Work with merchants and business development: gather requests, turn them into product decisions, and support onboarding of key clients.
Partner with compliance team on merchant KYB, transaction monitoring.
Develop the merchant dashboard, API and integration documentation.
Track the market and competitors, and propose new products and directions.
What we're looking for
3+ years in a product role (Product Owner/Product Manager), including 2+ years in payments: PSP, acquiring, payment gateway, bank or fintech.
Solid grasp of card payment flows: authorisation, 3DS, tokenisation, refunds and chargebacks.
Hands-on experience with APM flows: redirects, asynchronous statuses and refund handling for methods that don't support native refunds.
Hands-on experience with settlement and reconciliation: matching provider reports against internal transactions, resolving discrepancies, and handling fees, rolling reserves and merchant payouts.
Hands-on experience with payment provider integrations and APIs (REST, webhooks); able to read technical docs and speak the developers' language.
Experience with Scrum/Kanban; confident with Jira and Confluence.
Comfortable with data: basic SQL and BI tools.
Fluent English (B2+) for documentation and partner communication.
Nice to have
Experience with local payment methods in Africa, Asia or CIS.
Understanding of fraud prevention and risk management in payments.
Experience with crypto payments and stablecoins.
Knowledge of PCI DSS and AML/KYB requirements.
What we offer
Full relocation support and working visa sponsorship
Competitive salary
Days off when you need them
What awaits you
Working in a small and fast-paced Scrum team
A practical role where you can influence how we work with data
No bureaucracy - we focus on practical solutions and common sense
Pleasant colleagues and a healthy internal culture
A non-toxic environment with respect for work-life balance (we turn off Slack during vacations)
Location: Mumbai, India
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we've been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle - offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves - all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role & Responsibilities
The role will be responsible for taking technical ownership of key workstreams on EnerMech's Azure Databricks data platform, operating across the full platform stack: data modelling and pipeline development in Databricks, the underlying Azure infrastructure, and the CI/CD, DevOps and DataOps practices that keep the platform reliable, secure and scalable.
Working for our Enterprise Business Systems (EBS) function in the Mumbai Shared Service Centre, the role holder operates with a high degree of autonomy, makes and documents architectural decisions, resolves complex platform issues, and is a technical point of contact for the global EBS Team, and business stakeholders.
Key reponsibilities will include:
Design, build, quality and reliable operation of assigned workstreams on the Azure Databricks data platform, from scoping through to production deployment.
Integrity of the medallion data model (bronze/silver/gold) for assigned data domains, ensuring data is modelled, validated, documented and certified for downstream reporting and analytics.
Build and optimise Delta tables and materialized views, with attention to performance at scale.
Design and implement data quality frameworks (preferably DQX or equivalent), including quarantine/error handling and validation against data contracts.
Define job-specific compute configurations appropriate to each workload, balancing performance and cost.
Contribute to and troubleshoot Terraform-managed infrastructure (networking, storage, Key Vaults, Managed DevOps Pools, Dev Centers).
Own and maintain Azure DevOps build and release pipelines, variable groups/libraries, and repository security, permissions and branch policies.
Support environment-level Azure configuration, including subscription-level access, RBAC for user and pipeline (service principal) identities, and Terraform state backend management across multiple storage accounts and environments.
Operate autonomously across a workstream, from scoping through to production deployment.
Use AI-assisted tooling to support day-to-day development, validating outputs against authoritative sources (architecture decisions, technical leads, documentation) before acting on them.
Communicate clearly with technical and non-technical stakeholders, including across time zones with colleagues in the UK, Americas, Middle East and Asia Pacific.
The Requirements
Essential
Bachelor's degree in Computer Science, Engineering, Information Systems or a related discipline, or equivalent practical experience.
Typically 6+ years in data engineering, including 3+ years hands-on with Azure Databricks in production.
Demonstrated ownership of medallion architecture design and data modelling.
Implemented data quality frameworks and data contracts in production.
Implemented PII protection (masking, tokenisation or access tiering) across environments.
Platform engineering experience: diagnosing infrastructure issues, not just consuming platform services.
Track record of autonomous delivery, including direct stakeholder engagement.
Databricks Certified Data Engineer Associate (minimum).
Desirable
Databricks Certified Data Engineer Professional.
Microsoft AZ-400: Designing and Implementing Microsoft DevOps Solutions.
Multi-environment Azure networking (VNet peering, DNS zone design, NAT Gateway).
Migrating or standing up CI/CD pipelines, incl. introducing pipeline templates/standards.
Governance and identity patterns (e.g. Entra ID, RBAC scoping).
Applying regulatory frameworks (e.g. GDPR) to data platform design.
Shared service centre or global delivery model experience, ideally in energy or industrial services.
Location: Australia
The Role
Intellect delivers a clinically governed mental health programme to enterprise clients in the mining and resources sector, supporting remote and fly-in fly-out workforces across Australia, with international expansion in progress. This is not a standard EAP. Cases begin with acute risk assessment on remote sites and run through structured treatment, fitness-for-work assessment and return-to-work clearance, in direct coordination with the client's chaplaincy, medical and people teams.
The Care Account Manager is the clinical coordinator and case manager for high-risk employee cases, and the single owner of the journey from initial risk assessment through to reintegration and case closure. They hold clinical oversight of risk across the caseload, shape treatment planning with treating providers, co-develop the clinical protocols and SOPs the client operates to, and turn case activity into clinical insight the client can act on. The role is consultative, and includes delivery of counselling and psychotherapy where required. It is distinct from commercial account management, which is held separately.
Flexible hours with availability for urgent escalations during client business hours.
Responsibilities
End-to-end case management and coordination
Manage the full lifecycle of high-risk cases, from handover after the initial risk assessment through escalation, support, fitness-for-work assessment and case closure.
Monitor incoming care requests, ensure appropriate response, and assign cases to approved clinicians with the right competency and registration.
Ensure therapy sessions are scheduled, completed and documented within agreed SLAs, and coordinate with care navigators on booking.
Review the open case list for stalled items and follow up with clinicians, network partners and client contacts to keep cases moving.
Act as the third line of escalation for the helpline, after ranger and supervisor, for case clarifications and complex issues.
Treatment planning and clinical support plan orchestration
Liaise with client contacts and on-site teams for situational updates, and align an initial support plan with the treating clinician, including session volume and cadence.
Work with treating providers on case formulation and treatment goals, oversee implementation of the support plan, and track employee progress.
Manage support plan adjustments, including requesting and aligning additional sessions with the client where clinically indicated.
Support provider re-matching where the therapeutic fit is not working.
Apply cultural and contextual formulation, including for First Nations employees and isolated site-based workers.
Clinical risk oversight and governance
Review and sign off risk assessments, confirm risk tiering against the client's framework, and set review cadence and monitoring requirements.
Make the clinical decisions the pathway requires: disputed risk ratings, medical evaluation pathways where an employee declines therapy, and session credit decisions.
Ensure clinical documentation and risk assessments are completed and categorised to the client's framework and to internal SOPs.
Co-develop and maintain the clinical protocols, risk frameworks and SOPs the client's on-site teams operate to, and keep them current as the programme expands.
Hold clinical standards where operational or commercial pressure runs the other way.
Fitness-for-work and reintegration
Initiate and coordinate fitness-for-work assessments on completion of clinical support, liaising with doctors and clinical psychologists.
Communicate assessment outcomes to the client's chaplaincy and people teams and align on next steps.
Develop the reintegration plan in collaboration with client contacts, and maintain regular check-ins through reintegration, monitoring progress and flagging deterioration.
Stakeholder relationships, clinical insights and reporting
Act as the named clinical contact for the client's chaplaincy, medical and health and safety leads on individual cases, responding within the programme's operating window to queries that are frequently unscheduled and time-critical.
Produce the case tracker and monthly clinical reporting, moving beyond utilisation to presenting issues, risk patterns, outcomes and service-level themes.
Present clinical insight at client review meetings and translate it into recommendations the client's health and safety and people teams can act on.
Design and deliver clinical training and framework guidance to client-side staff who are not clinicians, and support training of internal clinicians and rangers on client-specific protocols.
Work closely with helpline operations, care excellence, clinicians and network partnerships, and feed service quality issues back to internal stakeholders.
Requirements
Registered clinical psychologist or qualified counsellor, with current registration in your jurisdiction.
Master's degree in clinical psychology, counselling or a related field.
Three to five years in clinical case management, ideally within EAP, corporate wellbeing or a high-acuity mental health setting.
Proven experience managing complex, high-risk cases from assessment to closure, in a setting where you held the decision rather than advised on it.
Experience of structured return-to-work, fitness-for-work or occupational mental health pathways.
Experience contributing to clinical protocols, risk frameworks or SOPs, and working within strict guidelines.
Demonstrated experience managing stakeholders in a corporate or large-organisation client-facing role.
Based in Australia with the right to work. Perth or another AWST location strongly preferred; other states considered only where 07:00 to 19:00 AWST can be reliably worked.
Exceptional written and verbal communication, with the ability to convey clinical concepts clearly to non-clinical stakeholders, and written English that stands up in client-facing clinical documentation.
Desirable
AHPRA registration.
Understanding of fly-in fly-out and mining culture, and the pressures of remote, high-risk work environments.
Familiarity with Australian psychosocial risk and work health and safety obligations.
Experience of multi-stakeholder coordination across internal clinicians, external partners, HR and client contacts.
Location: Gabon; Cameroon; Rwanda; Côte d'Ivoire
Be the Voice That Makes a Difference.
As a Crisis Helpline Responder, you’ll provide immediate, compassionate support to individuals experiencing distress or crisis. Your work will directly contribute to safety, stabilization, and connection to life-saving resources.
This is a remote, part-time role with flexible scheduling. Local language fluency is preferred, but all qualified, mission-aligned candidates are encouraged to apply.
Why This Role Matters
You’ll serve as a lifeline for individuals facing suicide risk, self-harm, and acute emotional crises—making a real, immediate impact every shift.
Responsibilities
Respond to crisis hotline calls with empathy and professionalism
Provide evidence-based crisis counseling and de-escalation support
Conduct risk assessments and arrange emergency services or referrals when required
Maintain accurate and confidential call documentation
Develop tailored crisis management and safety plans
Ensure smooth handovers between shifts
Dedicate each shift exclusively to Intellect crisis support services
Requirements
Master's degree in Counselling, Counselling Psychology, or Clinical Psychology
1–3 years of helpline experience (paid or volunteer)
Proven ability to manage high-risk situations
Emotional resilience and calm decision-making under pressure
Fluency in French and English language; additional languages are a plus
Preferred
Mental health or emergency services background
Crisis Intervention or Suicide Prevention training
If you’re driven to support people during their most difficult moments, apply today and help us save lives.
Location: Newcastle, United Kingdom
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is a high-growth sales acceleration partner specializing in outsourced demand generation and sales development for ambitious B2B brands. Operating across the UK, Europe, and North America, the team excels in navigating complex sales cycles for global leaders in sectors such as FinTech, HealthTech, and Manufacturing. By combining a consultative "Selling at a Higher Level" methodology with advanced sales enablement technology and data-driven insights, they transform lead flow into sustainable revenue growth.
Job Summary
Are you a driven sales professional with a passion for the Renewable Energy sector? This is an exciting opportunity to join a well-established leader in outsourced sales acceleration with 15 years of proven success. We are looking for a tenacious SDR to join our Newcastle-based team, acting as the frontline for high-growth clients in the green energy space. If you are a curious, coachable, and determined individual looking to build a career within a structured, high-performance environment, this is the role for you.
Key Responsibilities
Conduct approximately 50 high-quality outbound calls per day to key decision-makers within the B2B Renewable Energy sector.
Consistently generate a minimum of 10 qualified outbound opportunities per month.
Manage and maintain a clean sales pipeline using Salesforce, ensuring all activity is logged accurately.
Execute proven sales methodologies to identify pain points and position solutions effectively.
Collaborate with internal teams to refine messaging and optimize outreach strategies.
Requirements
Proven experience in B2B sales, specifically within the Renewable Energy or Green Tech sector.
Ability to work full-time from the office headquarters in Newcastle (UK/EU 9-5 hours).
Strong communication skills with an affable and professional phone manner.
A coachable mindset with a genuine desire to learn and implement new sales techniques.
Demonstrated determination to hit and exceed activity and conversion KPIs.
Benefits
💰 Competitive base salary with uncapped performance-based incentives.
🌍 Fully remote role with global flexibility.
🚀 Opportunity to work in the fast-growing renewable energy sector.
🌱 Be part of a company contributing directly to global sustainability and net-zero goals.
Location: Netherlands
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Job Type: Full-time
Location: Netherlands
Industry: Hospitality Technology / Hotel SaaS
Language: Native Dutch (Mandatory)
About the Company
Our client is a growing hospitality technology company focused on helping hotels improve their operations, streamline processes, and drive revenue through innovative software solutions.
The company serves local and independent hotels and is looking for an experienced Sales Development Representative (SDR) who understands the Dutch hotel market and can leverage existing industry relationships to generate new business opportunities.
Job Summary
We are hiring a Dutch-speaking Sales Development Representative (SDR) with proven experience in hotel technology, Property Management Systems (PMS), Revenue Management Systems (RMS), or similar hospitality SaaS solutions.
This is an opportunity for a commercially driven sales professional who already has an established network or active pipeline of local and independent hotels in the Netherlands.
The ideal candidate understands hotel operations, knows how to engage hotel owners and decision-makers, and can turn existing industry connections into qualified sales opportunities.
Important: Native Dutch fluency and direct hotel technology experience are mandatory. Experience exclusively in restaurant technology does not qualify.
Key Responsibilities
Identify, prospect, and engage local and independent hotels across the Netherlands.
Leverage an existing network of hotel owners, general managers, and hospitality decision-makers to generate qualified sales opportunities.
Execute outbound sales campaigns through cold calling, email outreach, LinkedIn, and relationship-based prospecting.
Build and maintain a consistent pipeline of qualified hotel prospects.
Conduct initial discovery calls to understand hotel technology needs, operational challenges, and buying priorities.
Communicate the value of hospitality SaaS solutions to hotel decision-makers.
Schedule qualified meetings and product demonstrations for the sales team.
Maintain accurate prospect information, activities, and pipeline updates in CRM systems.
Collaborate with the wider sales team to achieve lead generation and meeting-booking targets.
Requirements
Native Dutch speaker with excellent written and verbal communication skills (mandatory).
Proven experience in hotel technology, including PMS, RMS, booking engines, channel managers, or similar hotel-focused SaaS (mandatory; restaurant tech does not qualify).
Existing network or active pipeline of local and independent hotels in the Netherlands (mandatory).
Based in the Netherlands, with strong knowledge of the Dutch hospitality market and independent hotel sector.
Experience in B2B outbound sales, lead generation, prospecting, or business development.
Established relationships with hotel owners, general managers, and key decision-makers.
Proven ability to generate qualified leads, book meetings, and build sales pipelines.
Strong communication, relationship-building, and negotiation skills.
Familiarity with CRM tools such as HubSpot, Salesforce, or Pipedrive.
Professional English proficiency is a plus.
Benefits
🌍 Opportunity to work with an innovative hospitality technology company serving the Dutch market.
🚀 Leverage your existing hotel industry network to make an immediate commercial impact.
📈 Long-term career growth opportunities within a growing SaaS business.
🎯 Performance-driven sales environment with clear targets and opportunities for recognition.
🤝 Work directly with a dedicated team focused on modernizing hotel operations.
Location: Hungary; North Macedonia; Romania; Bulgaria; Croatia; Slovakia
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Type:
Full-time (Independent Contractor)
Job Summary
We’re looking for motivated and results-driven Appointment Setters to join growing sales teams across a range of industries. As an Appointment Setter, you’ll be responsible for identifying potential customers, engaging prospects through outbound channels, qualifying leads, and booking high-quality meetings for sales representatives.
This is an excellent opportunity for someone looking to build a career in remote sales, lead generation, business development, and B2B sales.
Key Responsibilities
Make outbound calls to prospective customers and decision-makers.
Engage prospects through phone, email, LinkedIn, and other outreach channels.
Qualify leads based on defined criteria and identify genuine sales opportunities.
Book qualified appointments and sales meetings for Account Executives or Sales Managers.
Research prospects and businesses to identify relevant opportunities.
Accurately record prospect interactions, notes, and activities in the CRM.
Consistently meet or exceed daily and monthly activity and appointment-setting targets.
Follow up with prospects through structured outreach sequences.
Work closely with sales teams to ensure qualified opportunities are properly handed over.
Continuously improve outreach messaging, objection handling, and conversion rates.
Requirements
Previous experience in appointment setting, cold calling, telemarketing, lead generation, SDR, BDR, or outbound sales is preferred.
Strong verbal and written English communication skills.
Confident speaking with prospects and decision-makers.
Comfortable making a high volume of outbound calls.
Strong objection-handling and active listening skills.
Ability to qualify prospects and identify genuine buying opportunities.
Experience using CRM systems such as HubSpot, Salesforce, Pipedrive, or similar platforms is a plus.
Highly organized, self-motivated, and able to work independently in a remote environment.
Target-driven mindset with a strong focus on measurable results.
Reliable internet connection and professional remote-work setup.
Benefits
💰 Competitive base compensation
🌎 Fully remote work environment
🎯 Performance-based incentives
💻 Build valuable skills
Location: Pakistan; Sri Lanka
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We are looking for a high-energy, results-driven Remote Account Executive. In this role, you will be the engine of revenue growth, focusing on high-ticket sales and managing the full sales cycle from initial outreach to close. This is a position for a true "hunter" who thrives in a fast-paced environment and is motivated by the challenge of turning cold prospects into long-term partners.
Key Responsibilities
Conduct high-volume outbound prospecting and cold calling to generate new business opportunities.
Manage the end-to-end sales process, including discovery calls, product demonstrations, and contract negotiations.
Consistently meet and exceed monthly and quarterly sales quotas.
Build and maintain a robust pipeline of high-value prospects.
Collaborate with the leadership team to refine sales scripts, objection handling, and closing strategies.
Maintain accurate records of all sales activities and lead statuses within the CRM.
Requirements
Proven track record as a high-ticket closer.
Significant experience in outbound cold calling and lead generation.
Exceptional communication, negotiation, and interpersonal skills.
Ability to work independently in a fully remote environment with high levels of self-discipline.
Resilience and a "refuse to lose" attitude when navigating complex sales cycles.
Strong organizational skills and the ability to manage a high-volume pipeline.
Nice-to-Haves
Prior experience in B2B sales or the SaaS industry.
Familiarity with modern sales tech stacks and CRM software.
Experience selling to executive-level decision-makers.
Benefits
💰 Competitive salary
🌎 Fully remote role with flexible work environment
🎯 Performance-based incentives and bonuses
🤝 Collaborative, high-performance sales culture
Location: Colombia; Mexico; Argentina; Brazil; Peru; Costa Rica
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.
Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We’re hiring an experienced Sales Development Representative (SDR) with a strong background in B2B outbound sales and high-volume cold calling.
This role is ideal for someone who is comfortable spending a significant portion of their day on the phone, confidently engaging decision-makers, qualifying prospects, and booking meetings for the sales team.
You’ll also be responsible for maintaining a clean, accurate, and well-organized CRM. We’re looking for someone who understands that excellent sales performance depends not only on activity, but also on disciplined follow-up, accurate data, and consistent pipeline management.
Key Responsibilities
Execute high-volume outbound calling to B2B prospects and decision-makers.
Prospect, engage, and qualify potential customers through cold calls, email, LinkedIn, and other outbound channels.
Consistently meet or exceed daily and weekly activity targets, including call volumes, conversations, and qualified meetings booked.
Conduct effective discovery conversations to understand prospects’ needs, challenges, and buying potential.
Handle objections confidently and communicate a compelling value proposition.
Schedule qualified meetings and opportunities for Account Executives or senior sales team members.
Maintain a clean and highly organized CRM, ensuring prospect information, activities, notes, stages, and follow-up actions are consistently updated.
Manage follow-ups diligently so opportunities do not fall through the cracks.
Work closely with the wider sales team to improve messaging, targeting, and outbound strategies.
Track performance against KPIs and continuously improve conversion rates.
Requirements
3+ years of professional sales experience, with significant experience in a B2B environment.
Proven experience in an outbound SDR, BDR, lead generation, appointment setting, or similar sales role.
Strong experience with high-volume cold calling and confidence speaking with business decision-makers.
Demonstrated ability to hit activity and meeting-booking targets consistently.
Strong working knowledge of CRM platforms such as HubSpot, Salesforce, Pipedrive, or similar.
Excellent CRM hygiene, including accurate data entry, detailed call notes, task management, pipeline updates, and follow-up tracking.
Excellent spoken and written English.
Strong communication, active listening, objection-handling, and relationship-building skills.
Highly organized and able to manage a large volume of prospects without sacrificing attention to detail.
Self-motivated, resilient, and comfortable working in a target-driven remote sales environment.
Reliable internet connection and a professional remote-working setup.
Benefits
🌎 Fully remote role with flexible working hours
🚀 Work with high-growth international companies
📈 Clear career progression to Account Executive and beyond
🎯 Performance-based bonuses and incentives
🧠 Ongoing training, mentorship, and sales development support
Location: Mexico; Argentina; Colombia; Venezuela, Bolivarian Republic of; El Salvador; Costa Rica
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Type:
Full-time (Independent Contractor)
Job Summary
We’re looking for motivated and results-driven Appointment Setters to join growing sales teams across a range of industries. As an Appointment Setter, you’ll be responsible for identifying potential customers, engaging prospects through outbound channels, qualifying leads, and booking high-quality meetings for sales representatives.
This is an excellent opportunity for someone looking to build a career in remote sales, lead generation, business development, and B2B sales.
Key Responsibilities
Make outbound calls to prospective customers and decision-makers.
Engage prospects through phone, email, LinkedIn, and other outreach channels.
Qualify leads based on defined criteria and identify genuine sales opportunities.
Book qualified appointments and sales meetings for Account Executives or Sales Managers.
Research prospects and businesses to identify relevant opportunities.
Accurately record prospect interactions, notes, and activities in the CRM.
Consistently meet or exceed daily and monthly activity and appointment-setting targets.
Follow up with prospects through structured outreach sequences.
Work closely with sales teams to ensure qualified opportunities are properly handed over.
Continuously improve outreach messaging, objection handling, and conversion rates.
Requirements
Previous experience inappointment setting, cold calling, telemarketing, lead generation, SDR, BDR, or outbound sales is preferred.
Strong verbal and written English communication skills.
Confident speaking with prospects and decision-makers.
Comfortable making a high volume of outbound calls.
Strong objection-handling and active listening skills.
Ability to qualify prospects and identify genuine buying opportunities.
Experience using CRM systems such as HubSpot, Salesforce, Pipedrive, or similar platforms is a plus.
Highly organized, self-motivated, and able to work independently in a remote environment.
Target-driven mindset with a strong focus on measurable results.
Reliable internet connection and professional remote-work setup.
Benefits
💰 Competitive base compensation
🌎 Fully remote work environment
🎯 Performance-based incentives
💻 Build valuable skills
Location: Lagos, Nigeria
Who We Are
We are a customer-focused financial services organization committed to integrity, operational excellence, and responsible growth. Our Risk & Compliance function plays a critical role in protecting customers, safeguarding company assets, and ensuring regulatory adherence across all operations.
We operate in a fast-paced environment where vigilance, data-driven decision-making, and collaboration are essential to maintaining trust and preventing financial crime.
About the Role
The Fraud Intern will support the in monitoring transactions, investigating suspicious activities, and assisting with fraud prevention initiatives. This role provides hands-on exposure to fraud detection processes, case management, reporting, and regulatory compliance within a structured financial services environment.
This is an opportunity for a detail-oriented and analytical individual to gain practical experience in fraud risk management and financial crime prevention.
What You’ll Do
Transaction Monitoring & Review
Monitor customer transactions and system alerts to identify suspicious or unusual activities.
Escalate potentially fraudulent cases to senior team members for further investigation.
Assist in reviewing flagged accounts and documenting findings.
Investigation Support
Support preliminary fraud investigations by gathering relevant data and transaction history.
Maintain accurate case documentation and update internal tracking systems.
Assist with customer verification and follow-up where required.
Reporting & Documentation
Prepare daily and weekly fraud monitoring reports.
Maintain proper records of fraud cases and resolutions.
Support data analysis to identify fraud trends and patterns.
Process Improvement & Compliance
Assist in reviewing fraud prevention controls and procedures.
Support implementation of updated fraud policies where required.
Ensure adherence to internal controls and regulatory guidelines.
Collaboration
Work closely with Operations, Customer Service, Technology, and Risk teams.
Participate in team meetings and contribute to fraud awareness initiatives.
Requirements
What You Bring
Bachelor’s degree in Accounting, Finance, Economics, Business Administration, or a related field.
Strong analytical and problem-solving skills.
High attention to detail and accuracy.
Basic understanding of fraud risk or financial crime concepts is an advantage.
Proficiency in Microsoft Excel and other basic reporting tools.
Strong written and verbal communication skills.
Ability to handle sensitive information with confidentiality and integrity.
Benefits
What’s In It For You
Hands-on experience in fraud detection and financial crime prevention within a regulated environment.
Exposure to real-time transaction monitoring and investigative processes.
Opportunity to work closely with experienced Risk and Compliance professionals.
Practical understanding of internal controls, compliance, and fraud mitigation strategies.
A structured learning environment that supports professional growth and career development.Top of FormBottom of Form
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Strategic Account Manager, you will be responsible for driving the strategy, growth, and overall health of a book of 8–12 of Ramp’s largest and most strategic customers. You’ll own the long-term relationship and be accountable for maintaining and growing revenue, driving product adoption, and ensuring your customers achieve meaningful business outcomes on Ramp.
You’ll build deep relationships across all levels of your customers’ organizations, from day-to-day operators to C-suite executives, and be skilled at managing complex stakeholder dynamics and product configurations. Internally, you’ll partner closely with senior leaders and cross-functional teams at Ramp to strengthen our B2B relationships, coordinate strategic initiatives, and feed structured insights into our product roadmap and internal processes.
WHAT YOU’LL DO
- Own a portfolio of 8–12 strategic Enterprise customers, with clear accountability for retention, expansion, and overall account health
- Maintain and grow revenue and usage within your book of business by identifying, pitching, and executing on upsell and cross-sell opportunities
- Build and execute detailed account and territory plans, including QBRs and executive reviews that highlight results, surface risks, and align on future growth
- Lead frequent customer conversations (status calls, roadmap discussions, upsell conversations, and QBRs) to ensure customers are achieving strong outcomes with Ramp
- Own end-to-end execution of renewals and expansions, from discovery and solution design through commercial negotiation and close
- Serve as a Ramp product expert, proactively uncovering workflow gaps and recommending solutions that save customers time and money, while guiding them toward deeper platform adoption
- Partner cross-functionally with Product, Design, Engineering, Sales, CSMs, and Solutions to coordinate customer initiatives and deliver tailored, enterprise-grade solutions
- Provide structured feedback to product and leadership teams, translating customer needs and patterns into recommendations that shape Ramp’s Strategic and Enterprise roadmap
- Navigate and align internal and external stakeholders, including C-suite executives, investors, partners, and cross-functional teams
- Use data and analytics to inform your strategy, monitor account performance, and communicate impact and opportunities in a clear, grounded way
WHAT YOU NEED
- 9+ years of experience as a Account Manager or Account Executive
- 3+ years managing strategic Enterprise accounts (2,500+ employees or Fortune 1000) with proven commercial ownership
- Strong familiarity with Fintech, Payments, Finance/Accounting, or B2B SaaS products
- Demonstrated success negotiating and closing complex six-figure renewals and upsells
- Ability to understand and communicate complex product workflows, integrations, and technical configurations
- High fluency in financial value drivers — able to articulate ROI, payback periods, process modernization, and cost savings
- Deep sense of ownership with the ability to build processes, playbooks, and documentation from 0→1 as strategic customers push the limits of Ramp’s platform and require new, scalable solutions
- Strong executive communication and storytelling skills with the ability to influence cross-functionally and at the C-suite
- Consistent track record of hitting or exceeding revenue targets in fast-paced environments
- Operates with urgency, grit, and ownership; thrives in environments with innovation, change, and ambiguity
- Willingness to travel for customer on-sites, events, and internal team summits
NICE TO HAVES
- Experience in financial services sales or selling to finance teams (e.g., Office of the CFO, accounting, controllers, expense management).
- Experience at a high-growth startup
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United States
Workplace: Remote
WHO WE ARE
Help Scout started in 2011 with a simple premise: support software should treat customers like people, not tickets. 3+ billion conversations later, more than 10,000 companies use Help Scout to grow relationships with customers of all types, from clients to patients and beyond.
Now we’re in a new chapter: not only building AI that gives teams more space to focus on the customer experience, but also reimagining how we operate in an AI-native world. That means shipping and learning faster, without compromising on craft. Great work here carries a strong opinion and sweats the details, regardless of the tools we use to drive it.
We’ve been a fully remote team https://articles.helpscout.com/blog/remote-culture/ since day one, with 120+ teammates now all over the world. It’s a culture where you’ll be trusted to take ownership, stay curious, and raise the quality of work around you. It comes with clear expectations and a team that will push you to do some of the best work of your career.
If that kind of challenge gives you energy, we’d love to meet you.
This role is 100% remote and open to US-based candidates at this time.
YOUR IMPACT
Help Scout is at a pivotal moment. We've laid the foundation of a strong, customer-loved product with a distinct brand and a mission-driven team. Now we're becoming an AI-driven organization with a new strategic narrative, a redefined ICP, and a go-to-market motion built to match. Our 2026 strategy is focused, ambitious, and rooted in clear outcomes, from pipeline and trials to customer expansion.
As VP of People, you'll step into a company with a strong remote-first culture ready to scale its reach and influence. You'll shape how we grow and differentiate ourselves as an employer of choice and bring our values to life at every stage of the team member journey.
This is a great opportunity to lead the people function at a company that believes in craft, autonomy, and building things that matter. You will help determine which of our People practices are scalable as they exist, and which need to change in order to scale effectively.
This is a hands-on leadership role in a remote-first company. You should expect high accountability, meaningful autonomy, and the opportunity to build, test, and refine how people drive growth at Help Scout.
ABOUT THE ROLE
- You'll lead a team that owns all aspects of the employee lifecycle, from recruiting and onboarding to people and organizational development, as well as all programs including global compensation, organizational design, performance management, and employee retention and engagement.
- You'll ensure we have a robust and scalable culture. Being a remote-first company comes with unique opportunities and challenges. You and your team lead the charge in maintaining a strong values-driven and accountable culture. You'll also own the systems that support remote work and collaboration.
- You'll define how we measure the health of our people and our People programs, maintain that health, and regularly share progress at the leadership level and across the business. You'll use data to guide decisions, challenge assumptions, and adjust strategy when the signal changes.
- You'll build our talent strategy and execute against it to ensure all our people programs and practices are aligned and effective, including a robust recruiting strategy and partnership to support hiring managers through the process.
- You'll bring an AI lens to everything, including how the People team uses AI to move faster and sharpen how they work, and helping all team members better leverage AI to work more effectively.
- You'll drive Help Scout's new strategic narrative forward through our people. Our business is nothing without our people. You’ll align our People programs to our business needs in a seamless and integrated way.
- You'll establish clear planning, prioritization, and execution rhythms that provide clarity to your teams so they can operate at their best.
ABOUT YOU
- You've served as a people leader at a scaling B2B SaaS company in the $30M–$150M ARR range.
- You've led organizations through a growth stage and you know what it takes to get people thinking differently about how to get work done in a changing environment.
- You've had hands-on experience as an HRBP in your career. You deeply understand what it means to be a partner to the business.
- You have a genuine point of view on how AI can advance organizations’ people practices – not just as a set of tools, but as a shift in how individuals and teams operate. You're excited to put that into practice.
- You are creative in thinking about people and people strategies. You leveraging innovative approaches in leadership to ensure people can perform at their best and have a great experience.
- You hold a high bar, elevate those around you, and communicate clearly and empathetically in a remote setting.
- You like to ship, measure, adjust. You aren't afraid of the tension between performance goals and long-term vision.
Who you’ll work with
- Shawna Fisher https://www.linkedin.com/in/fishershawna/ – you’ll report to Shawna, our COO
- Toby Gabriner https://www.linkedin.com/in/tobygabriner/ – our CEO
- Great people team members like Heidi https://www.linkedin.com/in/heidieharris/, Julie https://www.linkedin.com/in/juliemenge/, and Allison https://www.linkedin.com/in/allison-forbes-9727a829/
COMPANY VALUES
HAPPY TO HELP
Help is in our first name! We show up for each other — not out of obligation, but because we’re invested in the team’s collective success. We share knowledge freely, lead with generosity, and practice empathy with our teammates, customers, and community.
CRAFT OVER CONVENTION
Our success relies on the quality and craft https://paulstamatiou.com/craft of the work we put into the world. The status quo simply won’t work. So we insist on narrow focus, sweating every detail, and relentless pursuit of customer delight.
PROGRESS NOT PERFECTION
Achieving our true potential — collectively and individually — requires constant progress and forward momentum. By creating a culture of curiosity and openness, we aim to create a safe space for mistakes, the ability to identify them quickly, and use them to get better.
OWN THE OUTCOME
Own the outcome means taking full responsibility for the results of your work, decisions, and contributions. It reflects a mindset of accountability, proactiveness, and follow-through. If you “own the outcome,” you don’t just complete tasks, you ensure your work leads to meaningful results, and take initiative to solve problems rather than passing them along.
Read more about how we define, share, and live these values here https://articles.helpscout.com/blog/aligning-culture-with-values/.
BENEFITS AND PERKS
- Competitive salary and an internal, transparent salary formula based on market data
- Flexible time off – you choose the holidays and vacations that make sense for you
- 12 weeks of fully paid parental leave for all new parents, including adoption and foster care
- A home office stipend to help you get set up and productive
- A co-working stipend up to $300 a month if you choose to work out of your house
- A yearly professional development stipend of $1,800 to help you grow in your craft
- If you’re in the U.S. or Canada, we offer top tier health insurance for you and your dependents.
HIRING GUIDELINES:
All roles at Help Scout are fully remote. Some positions have specific location requirements. For roles outside the U.S. and Canada, we work with teammates as independent contractors under country-specific agreements.
We do not sponsor visas. Teammates must already be authorized to work from their home country.
We are an equal opportunity employer and are committed to building a company that embraces and celebrates diversity and inclusion https://www.helpscout.com/dei/. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. We have read the studies and understand that diverse teams build better products, bring more perspective to the table, contribute to a company’s financial success, and help foster a more inclusive environment for all employees, but the bottom line is that it's the right thing to do.
To provide you with the best experience, we can support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our recruitment team during your conversation with them.
A NOTE ON THE USE OF AI IN OUR INTERVIEW PROCESS
While we understand that AI is an important tool in a modern skillset, we ask that you do not utilize AI assistants live on our interviews. Of course, use any tools you need to prepare! But we'd like for you to have a real human-to-human conversation with our team.
On our end, we utilize a platform called Brighthire as a notetaker and review tool to ensure a fair and transparent hiring process.
Beware of scammers! All legitimate communication from Help Scout regarding your application will come directly from an @helpscout.com http://helpscout.com email address and through our applicant tracking system, Ashby. We will never ask for personal financial information or conduct interviews outside of these official channels.
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
THE ROLE
Halter is a phase of incredible expansion with hardware right at our core. There are immense challenges and huge opportunities ahead as we grow into new geographies and work towards becoming the operating system for the next generation of agriculture. Our hardware needs to withstand everything from extreme temperatures to cows fighting each other all while continuing to function seamlessly. This requires a technical team with world-class talent, which is where you come in.
Delivery is a new function dedicated to helping engineers and technical teams across Halter do their best work. As the company scales, there is a growing need to keep all the teams working in lock-step with each other. One of the most critical jobs at Halter is to make sure that priorities are aligned and vague, nebulous problems get turned into firm, actionable plans. That’s where you come in.
WHAT YOU'LL DO
You will be responsible for making sure the right people are in the room as you discuss project roadmaps and how to keep things on track. You will see around corners and highlight risks that other teammates did not think of. You will make sure that overhead and unnecessary processes are stripped away so that technical teams have the time and space to execute. You will make sure that all projects are moving at maximum velocity coupled with driving clarity on the path forward across all hardware and operations teams.
Your success will be measured by delivery of projects into mass production. This includes how well you navigated the team through obstacles and the speed at which those problems are resolved.
WHAT YOU'LL DO
- Coordinate delivering projects across current and future hardware programs. This involves working across hardware design, firmware, reliability, production, operations, and supply chain teams.
- Build and maintain strong relationships across every discipline. Understand each team's constraints and dependencies well enough to anticipate problems and bring the right people together before things slow down.
- Lead programs with a lightweight delivery cadence. Make sure that technical teams are not bogged down with process but are aware of what everyone’s responsibilities are and how to move the project forward.
- Drive clarity and ensure people across the organization and levels are crystal clear about the state of projects and next steps. Be an expert at distilling confusing threads into clear summaries and next steps.
- Surface trade-offs early and cleanly so decision-makers can move fast.
- Ensure that engineering builds happen on-time and remove blockers during build execution.
WHAT YOU BRING
- Experience driving complex hardware products from development through to production across cross-functional teams
- Hardware engineering experience. Engineering degree preferred but not required.
- A mindset for urgency. Everything we work on in the hardware space directly impacts farmers and the company, so velocity is the name of the game.
- A knack for clear communication. You bias towards zero-inbox and make sure no details get missed without filling slack channels with unnecessary information.
- Willingness to travel to Asia. A lot of our job requires being hands-on at the factory and supplier sites, and you should have experience in factory environments and influencing suppliers to achieve fast results.
- Openness to wearing multiple hats. As a scale-up, Halter is still young in its journey to build out the hardware organization. You are not afraid to do what it takes to get projects across the line, even if it does not fall explicitly within your job description.
- Low ego and comfortable with discomfort. You lean into hard conversations, raise the awkward thing early, and never shy away from tension when it needs to be resolved. You have strong opinions and a desire to solve all kinds of problems, but you hold those opinions loosely and change your mind fast when someone has a better answer.
- You're fun and a joy to work with. Hardware delivery is intense. You bring energy, humour, and optimism, and people are better for having you around.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Buffalo, United States; Relocation assistance
УдалённоNorth Macedonia; Serbia; Bosnia and Herzegovina; Romania; Montenegro; Bulgaria; 📍 Eastern Europe preferred; nearby time zones are welcome if you can consistently support the collaboration schedule
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
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Limassol, Cyprus; Full relocation support and working visa sponsorship
seniorMumbai, India; Communicate clearly with technical and non-technical stakeholders, including across time zones with colleagues in the UK, Americas, Middle East and Asia Pacific
УдалённоAustralia
Newcastle, United Kingdom
УдалённоNetherlands
УдалённоHungary; North Macedonia; Romania; Bulgaria; Croatia; Slovakia
УдалённоColombia; Mexico; Argentina; Brazil; Peru; Costa Rica
УдалённоMexico; Argentina; Colombia; Venezuela, Bolivarian Republic of; El Salvador; Costa Rica
СтажёрLagos, Nigeria
ГибридNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)