Location: USA - Remote
Workplace: Remote
About Us
Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.
We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 130-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.
ABOUT THE ROLE
Close is a CRM built around the communication tools sales teams use every day: email, calling, SMS, workflows, reporting, and AI. Underneath that product is a broad technical surface — Python services and a large application backend, a TypeScript and React frontend, public APIs, Docker and Kubernetes, AWS infrastructure, and integrations with providers that handle sensitive customer data.
Security work happens across it all today, but the ownership is spread across Engineering, Infrastructure, and Security & Trust. We’re hiring our first dedicated Product Security Engineer to make that work systematic. You’ll report to the Backend Platform team manager within EPD (Engineering, Product, and Design), while working across the entire product and infrastructure surface. You’ll find vulnerabilities, determine which findings matter most, and drive them through remediation. Often you’ll fix the problem yourself. Other times you’ll give the owning team a clear reproduction, a practical path forward, and enough context to prioritize correctly.
You’ll analyze code, build proof-of-concepts, test running applications, tune or replace noisy tools, and automate the repetitive parts of vulnerability management. This is not a role where you forward scanner alerts and call the queue managed. Product and application security will be your responsibility. You’ll partner closely with our Infrastructure team on cloud security, access, and secrets, and with our Security & Trust Lead on GRC Engineering https://grc.engineering/, compliance (SOC 2) goals, audits, and corporate security.
This role is a new one at Close. You’ll have significant room to decide where better tooling, clearer ownership, and a small amount of code can reduce the most risk.
OUR STACK
Our backend is primarily Python, with Flask and FastAPI services and TaskTiger https://github.com/closeio/tasktiger and Temporal handling much of our asynchronous work. We expose REST https://developer.close.com/ and GraphQL APIs and store data in MongoDB, PostgreSQL, Elasticsearch, and Redis.
Our frontend is a large single-page TypeScript application built primarily with React. We bundle with Vite, target modern browsers, and test with Vitest, React Testing Library, Playwright, and Chromatic. The product updates in near real time and uses technologies including WebSockets and WebRTC. Our mobile application is built with React Native.
We build and test Docker images in CI/CD and continuously deploy them to Kubernetes on AWS. Our infrastructure uses managed services including EKS, MSK, and ElastiCache, alongside services running on EC2. Terraform and Ansible automate much of the underlying infrastructure, and our containerized local development environment lets engineers run the full system on their own machines.
For this role, our stack extends beyond simply backend or frontend: browser behavior, frontend state, API authorization, asynchronous processing, data access, third-party integrations, containers, and cloud configuration can all be part of the same attack path.
We love open sourcing our code and ideas on our GitHub https://github.com/closeio and on The Making of Close https://making.close.com/, our behind-the-scenes Product & Engineering blog. Check out our open source projects like SocketShark https://github.com/closeio/socketshark, TaskTiger https://github.com/closeio/tasktiger, LimitLion https://github.com/closeio/limitlion and ciso8601 https://github.com/closeio/ciso8601.
AI is both how we build and what we ship, and that's reshaped what engineering looks like. This is a transformation we’re embracing and find deeply exciting.
YOU ARE
- An application security engineer who writes code. You can move from reading an unfamiliar code path, to reproducing an exploit, to proposing or shipping a production-quality fix. Strong Python or TypeScript experience would be especially useful; fluency across both backend and frontend systems is even better.
- Skilled at finding vulnerabilities conventional scanners may miss. You use modern AI-assisted review pipelines, guided by expert judgment, to uncover subtle flaws in web apps and APIs—from authentication, authorization, and tenant isolation to injection, SSRF, unsafe data flows, and business logic. You can threat-model designs, white-box review code, and test running systems.
- Offensive-minded and operationally responsible. You know how to test like an attacker without being careless with customer data or production systems. You can turn a finding into a safe reproduction, assess exploitability and business impact, and retest the eventual fix.
- An automation builder. You have worked with some mix of SAST, DAST, software composition analysis, container scanning, secrets scanning, or cloud posture tooling. More importantly, you know how to tune tools, connect them to engineering workflows, and remove noise.
- AI-native and accountable. You use coding agents and LLMs to accelerate investigation, code review, and repetitive engineering work, but you verify their output. You think carefully about what happens when agents clone untrusted code, install dependencies, or receive access to credentials.
- Able to separate severity from priority. A score is an input, not a foregone conclusion. You consider reachability, existing controls, customer impact, and attack chains, then explain the risk in language that is legible to an engineer or business owner.
- Comfortable working across the business. You’ll collaborate with product engineers, Site Reliability Engineers, Security & Trust Lead, auditors, and external researchers without confusing partnership for pass-off ownership. You will follow findings to closure even when another team is responsible for the fix.
- Self-directed in a remote environment. You can take an ambiguous surface (say, secret rotation or dependency remediation) and learn how it works across multiple systems then turn it into a practical plan with measurable progress.
You do not need to arrive as the deepest expert in every part of this scope. You do need to be able to investigate an unfamiliar system, determine what matters, and bring the right people with you.
YOU WILL
The work spans hands-on application security, security automation, vulnerability management, and infrastructure partnership. Depending on where you find the greatest risk and leverage, projects could include:
- Build a recurring product security review program. Threat model new features, audit high-risk areas, review code, and build safe proof-of-concepts in isolated development environments. Work across our backend, frontend, APIs, and customer-facing integrations.
- Improve application security testing. Combine static analysis, dependency and secrets scanning, dynamic testing in development, and carefully scoped production testing. Use existing tools where they fit and build focused automation where they don’t.
- Own vulnerability intake and remediation. Triage findings from HackerOne, scanners, penetration tests, audits, customers, and internal research. Reproduce issues, assess exploitability and impact, track remediation, and verify fixes. Serve as technical lead for our bug bounty program while contract and budget ownership remain elsewhere.
- Turn security alerts into useful engineering work. Verify scanner coverage and automate ingestion, deduplication, enrichment, prioritization, and routing—so teams spend less time interpreting alerts and more time fixing important issues.
- Make dependency remediation safer and less manual. Improve scanning across our Python and TypeScript codebases, then build workflows to assess upgrades, stage pull requests, run checks, and route work without exposing credentials to untrusted packages or build steps.
- Make secrets routinely rotatable. Partner with service owners and Infrastructure to inventory application secrets, add graceful rotation paths, document provider-specific runbooks, and automate rotation where the provider and risk justify it. Expand our use of Vault-backed dynamic credentials and reduce the number of rotations that require a coordinated fire drill.
- Strengthen AWS security with Infrastructure. Evaluate and improve automated detection of risky configuration across identity, networking, compute, storage, containers, and registries. Turn findings into secure defaults, just-in-time access patterns, infrastructure guardrails, and actionable remediation—not build a second Infrastructure team.
- Support audits and raising the security floor. Partner with Security & Trust on external assessments, provide technical context, and ensure findings are fixed rather than rediscovered. Along the way, create documentation, paved roads, and lightweight training that helps engineers make safer choices without waiting for a security review.
- Take a key technical role in security incident response. Partner with Engineering and Infrastructure to coordinate investigation, containment, and remediation. Contribute to root-cause analysis and follow-up improvements, translating lessons learned into stronger controls and reduced recurrence.
Tech you’ll touch: Python, TypeScript, React, Flask, FastAPI, GraphQL, Docker, Kubernetes, AWS, Vault, GitHub Actions, MongoDB, PostgreSQL, Redis, Kafka, Elasticsearch and the security tooling you help us choose.
BENEFITS
- Compensation: Competitive pay plus an organization-wide goal-based bonus
- Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.
- 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay
- Parental Leave: Paid leave for primary and secondary caregivers
- Sabbatical: A 1-month paid sabbatical every 5 years with the team
- Healthcare (US residents): Two medical plans with Close covering the majority of your premium, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability
- 401k (US residents): We match your contributions up to 6%, vested immediately
OUR VALUES
Build a house you want to live in - Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other - Build successful relationships with your coworkers and customers
Discipline equals freedom - Keep your word to yourself and others
Strive for greatness - Constantly challenge yourself and others
LEARN MORE
Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint.
Watch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany!
Explore our product. Check out a demo https://www.close.com/demo-site!
OUR HIRING PROCESS
We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.
We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.
Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.
If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran + dbt Labs is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a
Senior Staff Systems Engineer, Data and Integrations
to join our Systems Engineering team and set the technical direction for the data that runs Fivetran's business. In this role, you will own the data architecture behind our marketing, sales, billing, and product operations: the canonical data models, the contracts between systems, and the pipelines and transformations that move data reliably between them. You will lead our largest and most consequential data initiatives, such as system migrations, org consolidations, and re-platforming of core integrations, from design through validation and cutover.
This position sits at the crossroads of data engineering, data modeling, and business process. You will partner closely with our Systems, Analytics, and Engineering teams, as well as Marketing, Revenue Operations, Accounting, Product Operations, and other business partner teams, and you will mentor the engineers who build within the standards you set.
This is a full-time position based out of our Oakland, California office.
Technologies You’ll Use
Our core systems are Salesforce, Netsuite, Coupa, Workday, and Zendesk, with BigQuery as our data warehouse. Our current integration stack includes Celigo and Fivetran itself. You should be an expert in SQL and strong in a general purpose programming language such as Python or TypeScript, and comfortable evaluating and adopting new tools when necessary.
A data engineering background is required, with expertise in data modeling, ETL/ELT development, data quality testing, and data validation at scale. Experience with dbt or a similar transformation framework, and with API-based and event-driven integration patterns, is preferred. Help us bring established data engineering practices to internal business systems, and define what those practices should be here.
What You’ll Do
Data Architecture and Standards
Own the canonical data models for Fivetran's marketing, sales, billing, and product operations integrations, and define how business concepts map to data across our core systems.
Define team-wide standards for data modeling, data quality, testing, governance, and documentation, and drive their adoption across Systems Engineering and partner teams.
Contribute to the design of integration architecture, establishing guidance for when to use batch, real-time, and event-driven data movement.
Delivery of Complex Initiatives
Lead the design and execution of our most complex data initiatives, including bulk migrations, system consolidations, and re-implementation of core integrations, from target-state design through validation, cutover, and stabilization.
Build, review, and ship the SQL and Python transformations and pipelines behind these initiatives, setting the bar for code quality on the team.
Design the validation and reconciliation approach for migrations and pipeline changes, and sign off with stakeholders that record counts, values, and business rules reconcile.
Reliability and Observability
Design the monitoring, alerting, and data quality framework that gives end-to-end visibility into data freshness and accuracy across systems, and define the KPIs used to measure integration and data health.
Lead root cause analysis on the most complex cross-system data issues, and drive the systemic fixes that prevent recurrence.
Business Partnership Technical Leadership
Translate ambiguous requirements from cross-functional business partners into data models and technical designs, and drive alignment across teams with competing priorities.
Serve as the technical lead and subject matter expert for business data within the Systems Engineering team.
Mentor other engineers and review their designs and code, raising the team's proficiency in data modeling, testing, and pipeline design.
Write and maintain design documents and data flow documentation for current and target state, so decisions are legible to the team and to partners.
Skills We’re Looking For
10+ years of experience in Data Engineering, Analytics Engineering, or a similar role, with a deep focus on modeling and transforming business data and a track record of technical leadership on complex, multi-team initiatives.
Expert SQL proficiency, including complex transformations, performance tuning, and large-scale data reconciliation.
Strong proficiency in a general purpose programming language such as Python or TypeScript, with experience building production-grade, tested data pipelines.
Hands-on experience with business systems data models such as those for Salesforce, NetSuite, Coupa, Workday, or Zendesk, including a data migration, org merge, or major re-implementation.
Demonstrated experience designing and delivering large-scale ETL/ELT solutions and the data quality, validation, and governance frameworks around them.
Ability to evaluate trade-offs between short-term delivery and long-term data architecture health, and to communicate those decisions clearly.
Ability to lead through influence, driving alignment across technical and non-technical stakeholders without direct authority.
Bonus Skills
Experience with dbt or a similar transformation framework.
Hands-on experience with iPaaS platforms such as Celigo, Workato, or Boomi, and with reverse ETL tools, including experience choosing between them.
Experience with cloud platforms such as AWS or GCP, infrastructure as code, and CI/CD for data pipelines.
Familiarity with AI/ML capabilities to augment data quality, matching, and automation.
By stepping into this role, you will define how Fivetran's + dbt Labs business data is modeled, governed, and moved, and lead the initiatives that make it scale.
#LI-HYBRID #LI-VA1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$202,787
—
$253,483.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: United States & Canada
Workplace: Remote
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE
The Data team at WorkOS plays a central role on the company operations to ensure information and insights are accurate and available from any surface, whether that's a visualization tool or an agent's response, to accelerate company growth and scale. The team owns WorkOS's internal data platform end to end: ingestion, orchestration, the Snowflake warehouse, dbt transformations, governance and access controls. We also own the consumption layer: the reverse-ETL syncs that land data in Salesforce and Slack, the semantic views that agents query, the definitions that keep reporting consistent across the company, and the visualization tooling the company uses (ask us about Flashboards https://workos.com/blog/reporting-tool-with-no-editor).
We run on an agent-first operating system: we are a lean team that moves fast, we document so agents can execute, and AI agents query the warehouse, run our runbooks, and open pull requests alongside us. We trust each other's expertise, we work out loud and in the open, and not opposed to rapid experimentation to get to the right solution for the business.
We're hiring a Data Engineer to own and evolve the systems that move, transform, protect, and serve data across our internal warehouse. This is a high-ownership role on a lean team: you will be the DRI for the platform and its core data models, partner directly with Product Engineering, RevOps, Finance, GTM Engineering, and Security, and raise the bar on reliability, correctness, and operational rigor. The role spans the platform and what runs on it. You will own ingestion, orchestration, and access governance; the dbt models and metric definitions that depend on them; and how AI is applied across the data stack, so that trusted data is easy for both people and AI agents to discover, understand, and work with.
You don't need to have done this exact job before. The best data engineers at WorkOS are the ones who notice in a Slack thread that a number doesn't match, trace it from the dashboard through the Gold model to the connector, fix the connector, and confirm the definition with its owner before the weekly review. When a business team asks for a field in Salesforce, they don't hand it off; they build the model, write the sync, and add the test. They would rather automate the runbook than run it a third time. They enjoy collaboration with different parts of the business and can find simple, scalable solutions to ambiguous problems. If that sounds like how you work, we want to talk.
RESPONSIBILITIES
- Own the reliability, freshness, and scaling of the ingestion and orchestration pipelines that land source data in Snowflake, including monitoring, alerting, runbooks, and backfill and reprocessing patterns
- Design, build, and scale the core dbt models (Bronze, Silver, Gold) for billing and usage, CRM, product events, and GTM funnel reporting
- Partner with Product, Finance, RevOps, and GTM to define metrics and codify them in the warehouse, and diagnose and resolve data quality and freshness issues at source, not just downstream
- Own Snowflake RBAC, dynamic masking, and PII classification for humans, agents, and service accounts, so sensitive data is protected without blocking legitimate use, and review DDL and access requests from Engineering and GTM
- Own the reverse-ETL layer and the runbooks that deliver warehouse data to Salesforce, Slack, and internal agents
- Extend the semantic views, context, and evaluations that let agents answer business questions accurately, and expand what agents can operate directly, from runbooks and ingestion to pull requests
- Build and advance the CI/CD review gates in the data-platform monorepo, including the automated review that agent-authored pull requests pass through
- Own the infrastructure the data platform runs on: the compute, deployments, secrets and access patterns, and environments behind ingestion and orchestration, with attention to availability and failure modes, in partnership with our infrastructure engineers
Example problems you might work on, possible paths rather than a fixed roadmap:
- Standardizing how Postgres and SaaS sources are ingested, and consolidating end-to-end pipeline deployment and orchestration in Prefect
- Managing Snowflake RBAC, resource management, and masking policies as code with Terraform
- Using query history to improve analytics tables and semantic views, and to keep agent answers accurate and consistent as data grows and metrics shift
- Automating masking coverage as new data sources arrive, so adding a new table no longer needs a human in the loop
- Automating near-certain matches in the Identity Graph
- Pseudonymizing product data in the ingestion path, alongside compliance and data-deletion policies
- Extending transcript aggregation across sources, including PII detection before transcripts enter the warehouse
- Building the reverse-ETL framework and runbooks that deliver data to other tooling and agents
- Running self-hosted data services on Kubernetes and managing their AWS resources (IAM, storage, secrets) as code with Terraform
QUALIFICATIONS
- 5+ years (or equivalent) building and operating production data platforms, including the transformation layer
- Deep experience with Snowflake, dbt, and an orchestrator such as Prefect, Airflow, or Dagster, and with ingesting data from production databases and SaaS sources, including backfill and reprocessing patterns
- Experience running data systems in production: monitoring, alerting, debugging, incident response habits, and pragmatic SLO/SLA thinking
- Experience with warehouse access governance: RBAC, masking policies, and PII handling
- Strong data modeling judgment and an understanding of schema evolution
- Strong SQL and Python; disciplined engineering practices (tests, docs, reviews, CI/CD)
- Proven experience operating as the only engineer on a layer, balancing foundational architecture with urgent business needs
- Working knowledge of how GTM, Finance, and Product teams operate in addition to working with Engineering, and experience translating ambiguous business questions into technical specs
- Comfortable using LLMs and coding agents as part of your day-to-day development workflow, with the judgment to validate their output and scale it into shared processes, and embracing AI and automation to scale platform work and accelerate your teammates
- A systems thinker who reasons carefully about freshness, correctness, and failure modes, especially for data that everything else depends on
- Pragmatic: you start with the simplest solution that works, prove it, then scale it, and you balance fast answers with durable solutions
- You look for where AI can remove a bottleneck for the people and agents who depend on the warehouse, and you build the durable tools and workflows they rely on every day
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are looking for an Affiliate Growth Lead, US to build and scale our relationships with finance and investing creators and affiliates across the US market. The role combines business development, creator and affiliate partnerships and performance marketing, with a clear commercial mandate: drive attributable funded accounts and trading volume from active traders and investors, starting with Margin.
This is not a crypto-native KOL role. The audience we want to reach already trades and invests, and we reach them through the creators and publishers they trust in traditional finance, trading education and wealth management.
THE OPPORTUNITY
- Own business development for US finance and investing creators and affiliates, building a high-quality pipeline of trading educators, finance YouTubers and podcasters, newsletter authors, and wealth-management and advisor-creators.
- Develop and execute the US creator and affiliate strategy, starting with a focus on driving Margin trading volume and funded accounts, with the scope to expand across Kraken's other trading products.
- Own partner acquisition and relationship development, from initial outreach and commercial conversations through activation and ongoing growth.
- Structure CPA, revenue-share and hybrid partnerships that tie partner incentives to funded accounts and trading activity.
- Set up and manage the tracking, attribution, payout and reporting needed to measure partners through funded and traded accounts.
- Work with Legal and Compliance on disclosure, content review and approved messaging, so that promotion of leveraged products is responsible and consistent.
- Partner across Growth, Marketing, Product and other relevant teams to turn creator and affiliate opportunities into effective campaigns, and bring partner and audience feedback back into the product.
- Coordinate with the NORAM Pro KOL Business Development team so each creator has a single point of contact and relationships are not duplicated.
- Track attributable trading volume, funded accounts, active-trader retention and CAC per partner, and use the results to prioritize partners and investment.
- Continuously identify emerging creators, communities and affiliate publishers that reach active traders and investors in the US.
WHAT YOU BRING
- Deep experience in business development, partnerships, influencer management or affiliate-led growth in the US, with a track record of running performance-based creator or affiliate programs for a brokerage, trading platform or investing product.
- Experience growing margin, options, futures or other leveraged or active-trading products.
- A strong existing network and understanding of the US finance and investing creator ecosystem, including trading educators, finance YouTubers, newsletter authors, podcasters and wealth-management or advisor-creators.
- Working knowledge of crypto and digital assets, with the ability to explain crypto trading products clearly to audiences who are new to them.
- Demonstrated ability to originate, negotiate and grow commercially meaningful partnerships, including CPA, revenue-share and hybrid deal structures.
- Hands-on experience with affiliate networks and tracking platforms.
- A record of turning creator or affiliate activity into measurable outcomes such as funded accounts, trading volume, revenue or acquisition, with results you can describe in numbers.
- Familiarity with US financial advertising rules, including FTC paid-endorsement disclosure, and experience getting creator content through compliance review.
- Strong relationship-building skills, with the credibility to work with creators who protect their audience's trust and are selective about the brands they promote.
- Commercial judgment: you prioritize partners based on expected impact on conversion and trading activity, not on reach or activity alone.
- Comfort using performance data to evaluate partners, diagnose results, adjust strategy and end partnerships that do not perform.
- Strong cross-functional execution skills and the ability to move opportunities from prospecting through launch and ongoing growth.
NICE TO HAVES
- Experience working in wealth management or fintech.
- Experience at a crypto exchange or digital-asset firm.
- Existing relationships with US crypto-native creators.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom (Remote); Ireland (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
As a Senior Solutions Engineer, you will help the sales team drive revenue growth by evangelizing our technology via demos and technical discussions. You will get to collaborate with infrastructure engineering and security teams at the most sophisticated technology companies in the world. Most importantly, you will help these companies solve problems and get exposed to the latest ideas in technology.
You will partner with account executives, other solutions engineers, and other teams to understand customer challenges, design secure and scalable solutions, and guide prospects through technical evaluations and proof-of-value engagements.
You have experience working with AI technologies and infrastructure (LLMs, MCP, vector databases, AI tooling), and familiarity with traditional infrastructure networking and security (Linux/Unix, Windows, VPNs, bastion hosts, etc) and modern cloud-native technologies (cloud compute, containers, IaC, etc).
What You'll Do
- Partner with Account Executives and Account Managers to expand technical discovery, and map Teleport’s capabilities to customer initiatives.
- Architect and deliver compelling demos and proof-of-concepts that showcase Teleport’s differentiation with Zero Trust principles, handling of human and non-human identities, identity governance, and identity security.
- Act as the trusted advisor to engineering, platform engineering, DevSecOps, and security leaders.
- Advise on protecting sensitive datasets and model endpoints with Teleport’s identity-based controls.
- Position Teleport as a solution to eliminate API keys and static tokens in machine pipelines.
- Support customers exploring AI/LLM use cases, including secure infrastructure for training and inference workloads.
- Provide structured feedback to Product and Engineering on feature gaps and market needs.
- Collaborate with Marketing on thought leadership around identity, human, non-human, and AI security.
- Support channel and technology partners with technical enablement.
- Help across various go-to-market activities, including marketing collateral, product positioning, customer interviews, sales cycle optimizations, traveling to conferences, brand evangelism, attending meetups, etc.
- Listen deeply and perceive feedback as an opportunity to improve.
- Demonstrate a high level of empathy, resilience, and humility.
What You'll Bring
- 5+ years of experience in pre-sales engineering, solutions architecture, DevSecOps or a highly technical customer-facing role.
- Experience with using/configuring/debugging Linux machines and network issues.
- Strong understanding and experience with Kubernetes, including hands-on troubleshooting.
- Strong knowledge of at least one cloud computing platform
- Strong knowledge of DevSecOps principles, CI/CD pipelines, and securing infrastructure at scale (e.g., source control, code reviews, unit testing, agile principles).
- Advanced understanding of identity security and modern Zero Trust security approaches.
- Proven ability to develop scripts and automation using Linux shell, Go, and Infrastructure as Code tools
- Strong understanding of system architecture, provisioning, and administration
- Familiarity with AI/LLM infrastructure (GPU clusters, data governance, inference workloads, ML pipelines) and associated security requirements.
- Strong problem-solving and analytical skills, with the ability to troubleshoot complex issues
- Ability to engage both technical and executive stakeholders with credibility and clarity.
- Strong presentation, demo, and white-boarding skills.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: EMEA; Romania; Bulgaria; Portugal; Canada; United Kingdom; Spain; Poland
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster's positions are fully remote, you can work from home, forever. To create the best experience for our new hire, this role requires you to be based within +3 / -5 UTC.
We’re hiring a Lead Product Manager to own the vision, strategy, and outcomes for a critical area of Oyster’s Employer of Record product. You will shape customer-facing experiences, internal tools, and operational workflows that help companies employ talent globally with confidence, compliance, and simplicity.
You will work across the full EOR system, not only individual features, to understand how customer needs, country requirements, policies, data, operational processes, and technology interact. You will start with the customer problem and desired business outcome, use direct discovery and first-principles reasoning to identify root causes, and decide whether the best intervention belongs in product, process, policy, Operations, or a combination.
You’ll operate independently, making and communicating difficult trade-offs amid ambiguity. You will constructively challenge requested solutions, align senior stakeholders, and connect product decisions to measurable customer, operational, and commercial impact. You will also identify where AI and automation create real value, and where risk or customer needs call for a human in the loop.
KEY RESPONSIBILITIES
- Own the product vision, strategy, prioritization, and measurable outcomes for an EOR sub-domain.
- Build a systems-level view of customer journeys, internal workflows, policy constraints, data flows, and exceptions across the EOR lifecycle.
- Lead direct customer and operational discovery. Separate symptoms and feature requests from underlying problems, and evaluate product, process, policy, and operational interventions before choosing a solution.
- Translate strategy into outcome-based roadmaps with clear decisions, learning plans, and success measures.
- Work deeply with Operations and AI Engineers to improve scalability, exception handling, service quality, and cost-to-serve, not simply digitize existing processes.
- Partner with Engineering and Design from discovery through delivery, using prototypes and technical insight to reduce risk early.
- Constructively challenge and align senior stakeholders across Legal, Compliance, Finance, Operations, and Go-to-Market, and communicate strategy, trade-offs, and impact clearly in senior forums.
- Contribute repeatable product practices that strengthen discovery, decision quality, and outcome ownership across the Product organization.
CORE REQUIREMENTS
- 5+ years in Product Management, including demonstrable experience owning a complex product area end-to-end.
- 3+ years in HR tech, payroll, benefits, hiring, compliance, or another regulated or operationally complex B2B domain.
- Strong systems thinking, with the ability to explain how policy, operations, data, and technology interact, including exceptions and edge cases.
- Proven first-principles thinking: the ability to separate the requested feature from the desired outcome and explain why one intervention (product, process, policy, or Operations) was chosen over the alternatives.
- Strategic judgment and independence: proven ability to make significant decisions under ambiguity, with explicit trade-offs and a clear view of what was deprioritized.
- Deep direct-customer discovery, with examples where conversations with customers and operational teams materially changed the problem definition or planned solution.
- Proven ability to constructively challenge, persuade, and align senior stakeholders with competing priorities, and to partner strongly with Operations, Engineering, and Design.
- Clear executive communication, with evidence of measurable customer, operational, or commercial impact (e.g. cost-to-serve, cycle time, retention), including the baseline, the change, and how the result was attributed to the decision.
Bonus / Nice-to-Have Experience
- EOR, payroll, HR technology, benefits, compliance, fintech, healthcare, logistics, or another regulated and operationally complex domain. Transferable experience counts where the complexity is comparable (multi-country rules, compliance exposure, human-in-the-loop workflows).
- Scaling products or workflows across countries, customers, teams, or markets.
- Hands-on experience prototyping with AI tools or shipping responsible AI- or automation-enabled product experiences.
- Fully distributed and multicultural working experience.
YOU'LL ALSO NEED
- A reliable home internet connection and fluency in both written and spoken English.
- High standards for quality, ethics, privacy, and compliance in products that affect people and employment.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: United States
Who We Are
MEMX
is a technology-driven exchange operator founded by members to benefit all investors. We operate MEMX Equities, MEMX Options, and MX2 Options, and provide market technology to clients. Our mission is to create healthy competition and advocate for market structure reform that results in more efficient and sensible trading experiences for all investors.
Description
MEMX is seeking a motivated and curious
Information Security Intern
to join our Information Security team during Summer 2027. This is an exciting opportunity for students who have a passion for technology, an interest in financial markets, and the drive to contribute to a fast-growing exchange. You will gain hands-on experience in cybersecurity and learn how a modern exchange protects its systems, data, and clients in a rapidly evolving threat landscape.
This internship position will be offered as hybrid with 2 days in-person at our co-working office in Midtown-NYC.
*MEMX has currently approved ONLY the following states for remote work:
California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Pennsylvania, South Carolina, Texas, & Utah.
What You’ll Be Doing
Work with a talented and experienced group of technologists focused on the security of a U.S. options and equities exchanges
Monitor and analyze system alerts, logs, and dashboards to help identify and mitigate potential security threats
Assist in vulnerability management activities including scanning, patch verification, and documentation
Support the creation and maintenance of security policies, standards, and procedural documentation
Participate in evaluation and testing new security tools and technologies including AI Security Posture Management
Collaborate with Engineering, Infrastructure, and Compliance teams to ensure security best practices are implemented across all systems
Contribute to ongoing projects focused on identity and access management, endpoint
Take part in a summer-long project designed to solve a real-world information security challenge, culminating in a final presentation
Share ideas, learn from senior technologists, and gain exposure to how cybersecurity supports the broader mission of MEMX
Requirements
Current undergraduate student entering their junior or senior year, pursing a degree in I
nformation Security, Computer Science, Information Systems, or a related field
Strong interest in cybersecurity, technology, and financial markets
Comfortable working with macOS
General understanding of core cybersecurity concepts and terminology, including firewalls, encryption, authentication, and ransomware
Familiarity with operating systems, networking principles, and cloud environments (AWS, Azure, or similar) is a plus
Excellent analytical, problem-solving, and communication skills with attention to detail
Collaborative and curious mindset, eager to learn from others and contribute to a growing team
Ability to work in person at our Midtown Manhattan office during the summer
Permanent residence in one of MEMX’s approved states for remote work during the internship
What You’ll Gain
Hands-on experience with real-world security operations and tools used to protect an active financial exchange
Exposure to the intersection of technology, cybersecurity, and financial markets in a dynamic environment
Mentorship from experienced professionals in cybersecurity, engineering, and infrastructure
Opportunities to apply classroom knowledge to practical, impactful projects
Enhanced understanding of how security enables innovation, resilience, and trust in financial systems
A meaningful contribution to MEMX’s mission of building a fairer, more efficient U.S. equities and options marketplace
Why MEMX
At MEMX, you’ll contribute to meaningful work alongside experienced professionals while developing your skills and learning how our exchanges operate. As part of our summer internship program, you’ll also have access to:
Learning opportunities:
Attend Lunch & Learn sessions, professional development workshops, and relevant courses
Mentorship and support:
Learn from a mentor and a designated buddy who can help guide you throughout the summer
An intern cohort:
Connect with interns working across other MEMX teams
Social events:
Get to know colleagues, with opportunities to connect with members of MEMX’s C-suite
Regular feedback:
Check in with your manager and HR to discuss your progress, ask questions, and get support
Future opportunities:
All interns are considered for potential internship extensions or a full-time opportunity after graduation, based on performance and business needs
Pay Rate:
$30/hourly for undergraduate students
Equal Opportunity Statement
MEMX is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Diversity Inclusion Statement
At MEMX, we believe that diversity and inclusion are essential to driving innovation and success. We welcome and celebrate individuals from all backgrounds and perspectives, and we strive to create an inclusive culture where everyone can thrive.
Location: Poland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Slovenia; Lithuania; South Africa; Czech Republic; Hungary; Mexico; Chile; Slovakia; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Payward Services is an enterprise infrastructure platform that enables companies to seamlessly integrate trading, payments, funding, and digital asset services through a single unified system. It provides coordinated liquidity, custody, compliance, risk management, and settlement capabilities, reducing operational complexity for fintechs, banks, brokerages, and payment providers.
As a Software Engineer in Payward Services you'll build and scale the systems that make this platform work under the hood, from real-time coordination across services to the infrastructure enterprise partners depend on to move money and assets safely, at scale, every day. We’re looking for builders who thrive in ambiguity, move quickly with ownership, and care deeply about creating robust solutions.
THE OPPORTUNITY
- Design and implement robust Rust services and libraries that power trading, payments, and crypto experiences with a focus on reliability, performance, and user impact.
- Write reusable, testable, and highly efficient code that scales across teams and supports revenue-critical systems without compromising safety or security.
- Collaborate on large-scale distributed systems architecture, translating evolving product requirements into resilient, low-latency solutions.
- Work alongside hundreds of experienced Rust engineers, contributing to a high-performance, product-driven engineering culture.
WHAT YOU BRING
- 3+ years of software engineering experience
- Proficient in writing network services or asynchronous code in Rust
- Have a security-first mindset during system design to ensure robustness
- Demonstrate the ability to autonomously debug issues across the stack (OS, network, application)
- Apply a solid understanding of distributed systems and technologies, including RPC protocols, Kafka, and Event-Driven Systems, to design scalable solutions
- Collaborate effectively with product teams to gather requirements and constraints for designing appropriate systems
- Take complete end-to-end ownership of systems and libraries
NICE TO HAVES
- Experience building B2B focused products, ideally in the fintech or crypto space
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: New York, NY (HQ); San Francisco, CA
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
As a Product Manager, Growth at Ramp, you’ll drive acquisition, activation, retention, and monetization across our product suite. You’ll identify opportunities to help more businesses discover Ramp, get value from our products, and expand their usage over time.
You’ll work closely with engineers, designers, marketers, and data scientists to develop and execute a growth strategy grounded in customer insight and experimentation. Your scope will include core product experiences and partner-led growth channels, with ownership from identifying an opportunity through launching, measuring, and scaling solutions.
You’ll identify opportunities to use AI to help businesses discover relevant Ramp products, reach value faster, and expand their usage over time. You’ll balance rapid experimentation with the accuracy, transparency, and customer trust required when building financial products.
Please note that this Product Management role will require you to be comfortable with working in-person at one of our NYC or SF offices at least 2 days/week
WHAT YOU’LL DO
- Develop and execute a growth product strategy across acquisition, activation, retention, and monetization, helping businesses get more value from Ramp
- Own the roadmap, priorities, and execution for a defined growth surface area, from identifying opportunities through launching, measuring, and scaling solutions
- Lead the ideation, development, and launch of growth experiences, including AI-powered approaches to onboarding, product discovery, recommendations, and cross-sell
- Partner with engineering, design, marketing, and data science to deliver high-impact initiatives across core product experiences and partner-led growth channels
- Conduct customer research and analyze product metrics and feedback to understand where finance teams encounter friction and identify opportunities to improve adoption
- Define and track growth KPIs, design controlled experiments where feasible, and use results to distinguish incremental impact from underlying trends
- Evaluate AI-powered experiences for both growth impact and quality, including accuracy, relevance, and reliability; balance rapid iteration with safeguards for sensitive financial data, transparency, and customer control
- Turn successful experiments into durable product improvements and contribute to the practices that help Ramp’s product management function scale
WHAT YOU NEED
- BA/BS in mathematics, technical, or analytical field
- Minimum 4 years of product management experience, building technical products from ideation to launch
- Data-Driven Mindset – Fluency in crafting data-driven narratives. You enjoy writing SQL to answer your own questions and thrive on leveraging data to shape and communicate a strategic vision.
- Slope - We value slope over intercept; We’re looking for a high-growth team member who can be a future leader at Ramp
- Leadership & Collaboration – Proven ability to build alignment across cross-functional teams, inspire stakeholders, and lead initiatives from strategy through execution.
- Passion for AI, shown through hands-on building, prototyping, or side projects, and staying current on research and tools.
- Fluency with modern prototyping tools (e.g. Cursor, Codex, Claude Code) and comfort with design/collaboration environments like Figma and Git.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Our Infrastructure Services organization is responsible for the underlying infrastructure that powers the 1Password application. It includes Compute Services, Network and Edge Services, and Stateful Services.
As a Senior Staff Cloud Platform Engineer, you set the multi-year technical strategy for Infrastructure Services. You decide where the organization invests, define the architecture and standards that every infrastructure team and internal tenant builds on, and make sure our compute, network and edge, and stateful platforms evolve as one coherent system rather than three separate ones. You partner with engineering and product leadership, security, and finance to balance reliability, security, cost, and delivery speed, and you are the senior technical voice for infrastructure across the company.
This is a hands-on role. You write design docs, prototype, review the hardest designs, and step into the most serious incidents. But your main impact comes from making many teams more effective and from the decisions that hold up for years.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- You have set technical direction across multiple teams. You have owned an infrastructure strategy or architecture spanning several teams or an entire organization, and you can point to the multi-year outcomes: what others adopted, what shipped, and what measurably improved.
- You have operated Kubernetes at production scale. This includes multi-cluster, multi-tenant, customer-traffic-bearing environments (EKS or similar managed platforms preferred). You know it deeply, from autoscaling and admission control to GitOps, workload identity, and fleet-wide cluster upgrades.
- You combine depth with breadth. Beyond Kubernetes, you have working fluency in networking and edge and in stateful data systems, and you understand how a decision in one layer affects the rest.
- You have made reliability a standard, not a project. You defined SLIs, SLOs, and error budgets, and you got multiple teams to adopt them. You have improved incident response, post-incident learning, and disaster recovery across an organization, not just on your own team.
- You have cut cloud costs through engineering. You can show measurable, real-dollar impact from work such as capacity automation, right-sizing, architecture changes, or commitment strategy, and you have worked with finance on forecasting and tradeoffs.
- You build security in by design. You have driven practices such as workload identity, least-privilege IAM and RBAC, credential rotation, and strong isolation in multi-tenant environments, and you have partnered with security teams on risk decisions and compliance requirements.
- You still build. You are proficient in Go (or a similar language) and Infrastructure as Code (Terraform), and you have a track record of automating complex, high-toil operational workflows at fleet scale.
- You influence without relying on authority. You write clear strategy and design documents, present to senior leaders, resolve technical disagreements between teams, and build alignment on difficult tradeoffs.
- You grow other engineers. You have mentored Senior and Staff engineers, raised the bar on design review, and helped shape how your organization hires and evaluates technical talent.
Bonus points for:
- Hands-on experience with service mesh and service-to-service networking, such as Linkerd or Amazon VPC Lattice.
- Experience operating scalable database technology, such as MySQL, Postgres, or DynamoDB.
- Designing developer platform abstractions for internal teams, such as paved-road service toolkits and production readiness frameworks, that measurably improved usability and productivity.
- Helping build AI-assisted operations tools, such as auto-remediation or AI-assisted diagnosis, rather than only using them.
- Operating highly available, multi-region services in a large SaaS environment, including capacity planning and performance optimization at scale.
- Experience in a security, identity, or other high-trust product environment.
What you can expect:
- Set the multi-year technical strategy and architecture for Infrastructure Services, working with directors and senior engineering leadership to shape roadmap and investment decisions, including build versus buy.
- Define the patterns, standards, and guardrails across compute, network and edge, and stateful services that internal teams depend on for years.
- Represent Infrastructure Services in cross-organization reviews with product engineering, security, and finance, and serve as the senior technical voice for the platform.
- Serve as an escalation point for major incidents, and drive organization-wide improvements to incident management, reliability targets, and disaster recovery.
- Lead cost, capacity, and efficiency strategy for our cloud footprint, with measurable goals.
- Drive adoption of automation and AI-assisted operations to reduce toil across the organization.
- Mentor Staff and Senior engineers, raise the bar on design review and engineering practice, and help us hire and develop the next generation of infrastructure leaders.
USA-based roles only: The annual base salary for this role is between $230,000 USD and $334,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $202,000 CAD and $293,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
The Senior Director of Product Management for Developer & AI will lead product strategy and execution across one of 1Password’s most future-defining portfolios. This role spans our Developer Experience (DevX) products, Security for AI, and AI for Security initiatives, as well as the product surface area that supports standards adoption and developer engagement.
Reporting to the VP of Developer & AI Engineering, this leader will be responsible for defining the product vision, roadmap, and outcomes for how developers and AI-powered systems securely interact with 1Password—from local development and secrets management, to programmatic agent access, to secure runtime environments.
This role requires deep partnership with engineering, design, marketing, partnerships, and GTM teams, and leadership of a senior group of product managers operating across highly technical, platform-oriented problem spaces.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 10+ years in product management, including 5+ years leading senior PMs or product portfolios.
- Experience owning platform, developer-facing, or infrastructure products strongly preferred.
- Track record of shipping impactful developer tools, platforms, or security products used by large or fast-growing audiences.
- Strong familiarity with the modern AI landscape, including LLMs, orchestration frameworks, and agentic workflows.
- Ability to reason about AI capabilities and limitations through a product and customer lens.
- Solid understanding of modern security concepts such as identity, secrets management, access control, and secure system design.
- Comfort operating in highly technical problem spaces alongside senior engineers.
- Ability to connect long-term product vision with near-term priorities and measurable outcomes.
- Experience balancing discovery, delivery, and platform investment.
- Demonstrated success partnering deeply with engineering, design, marketing, and external stakeholders.
- Strong communication skills with the ability to influence without authority.
What you can expect:
- Set and evolve the product vision, strategy, and roadmap for 1Password’s Developer Experience, AI security, and AI-powered security initiatives.
- Ensure clear articulation of customer problems, value propositions, and success metrics across the portfolio.
- Lead product definition for secure, agentic workflows including identity, delegation, secrets delivery, and access control for both developers and AI agents.
- Translate emerging AI capabilities and risks into durable, differentiated product primitives.
- Work in lockstep with the VP of Developer & AI Engineering to align product strategy with technical vision, architecture, and delivery.
- Enable strong product-engineering collaboration that balances innovation, speed, and long-term platform integrity.
- Partner with Marketing, Partnerships, Security, and GTM teams to ensure successful launches, platform integrations, and ecosystem adoption.
- Represent product strategy internally and externally, ensuring consistency across messaging, documentation, and developer engagement.
- Provide product leadership and input into standards participation and developer advocacy efforts, ensuring standards work is grounded in real customer needs and product direction.
- Help position 1Password as a trusted product leader in the AI and security ecosystem.
- Recruit, mentor, and lead senior product managers working across complex, technical domains.
- Establish product operating rhythms, decision-making frameworks, and outcome-oriented metrics.
USA-based roles only: The annual base salary for this role is between $267,000 USD and $401,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $248,000 CAD and $372,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana’s GTM organization is looking for a Director, Strategy & Planning. Reporting to our VP of Revenue Operations, you will work with a cross-functional team of stakeholders to define growth strategies, provide insights to business performance, and set the standard for data- driven decision making in GTM. Success in this role requires deep experience with consumption-based SaaS. You'll understand how customer adoption and usage translate into revenue over time, and use that understanding to guide GTM capacity, productivity, and investment decisions across Sales, SE, CX, SDR, and Partners. This is a hands-on leadership role with ownership of the planning agenda and the models behind it.
What you'll be doing:
Establish standard reports and tools to analyze business performance, help set operational targets, and drive planning processes with the Go-To-Market Operations team
Lead annual and long-range GTM planning, aligning revenue targets with hiring plans, territory coverage, and productivity assumptions
Develop revenue and capacity scenarios that account for usage variability, customer adoption, and expansion or contraction across cohorts, segments, and regions.
Work with Global and Regional Sales and Services leaders to evaluate strategic opportunities and/or transformational initiatives; New market evaluation, M&A integration, vertical planning, pricing, etc.
Become an expert in how our GTM data is captured, how it ties to underlying business processes, and how it impacts key metrics and reports.
Identify operational gaps in our reporting capabilities and/or inefficiencies in the planning process. Work with Analytics and Business Systems teams to build scalable solutions.
Help create the connective tissue across our internal stakeholders: Revenue Operations, Marketing, Finance, Data, and GTM leadership
Build scalable, self-service planning processes that improve consistency and reduce manual coordination across teams.
Advise GTM leadership on market segmentation, vertical performance, pricing scenarios, and territory strategy, presenting clear recommendations and tradeoffs.
Partner with Finance to align consumption-based revenue scenarios with workforce budgets and financial targets, reviewing performance and recommending adjustments as usage trends change.
Set priorities for the planning function and lead cross-functional initiatives with Data and Field Ops to close gaps in reporting and planning infrastructure.
Identify and implement AI-assisted approaches to consumption analysis, scenario development, and recurring reporting, partnering with data to validate results and improve planning efficiency.
What Makes You a Great Fit:
8+ years in GTM strategy and operations, sales planning, revenue operations, consulting, or a related analytical field, including experience leading a planning function or major cross-functional programs.
Demonstrated track record of strategic thinking and analysis--seeing over the horizon to identify opportunities, envision models, and strategic paths to capture opportunities, as well as spot emerging risks
Strong modeling and analytical skills – comfort with complex segmentation analysis and workforce planning
Excellent communication skills with executive audiences - explain “what it is”, “why it matters” and “what should we do” in terms of your data and analysis
Experience owning GTM planning through significant ARR and headcount growth at a SaaS company of comparable scale and complexity, including evolving capacity models, coverage strategies, and planning processes as the organization expands.
Experience in a Sales or GTM organization, and familiarity with common sales methodologies (MEDDPICC or MEDDIC) and models ( rep productivity, rep capacity, campaign influence, and quota modeling)
High comfort with ambiguity. You identify the right priorities and put in the hard work without need for external motivation
You think critically and creatively, continually reorienting to obstacles to define a better way to achieve our goals.
Bonus Points For:
Previous experience in open source
Experience with Grafana, Tableau or other analysis/BI tools.
Familiarity with Salesforce CPQ, Zuora, or other CPQ / Q2C / subscription management tools.
Familiarity with marketing automation (Marketo) or sales productivity tools (Outreach, Clari, People.ai).
Familiarity with SQL or similar database querying language (you won’t be deep in SQL, but helps to have heard of a LEFT JOIN).
Experience applying generative AI, predictive analytics, or AI-enabled automation to improve GTM planning, forecasting, and reporting, with sound judgment in validating outputs and underlying assumptions.
Compensation & Rewards:
In the United States, the OTE (On-Target Earnings) compensation range for this role is $
230,000
- $275
,000
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
#LI-Remote
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: DRC
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
a. Background:
GiveDirectly (GD) vise à remodeler les dons internationaux - et des millions de vies - en fournissant des subventions en espèces directement aux plus pauvres du monde. The Brookings Institution estime que 70 milliards de dollars de transferts en espèces seraient nécessaires pour éliminer le fossé de la pauvreté ; le secteur de l'aide dépense actuellement 135 milliards de dollars par an, dont une grande partie pour des interventions non fondées sur des données probantes. GiveDirectly veut changer cela, en faisant des transferts d'argent liquide une référence pour l'aide étrangère - comme le fonds indiciel est une référence pour l'industrie financière - et en accélérant ainsi la fin de l'extrême pauvreté.
GD a levé plus de 700 millions de dollars depuis son lancement en 2011, distribué de l'argent à plus d'un million de personnes et ouvert des bureaux dans 10 pays. Nous avons également soutenu des recherches expérimentales à grande échelle qui indiquent un fort impact de nos programmes sur les bénéficiaires. En conséquence, GD a été reconnue comme l'une des organisations à but non lucratif les plus innovantes par
Fast Company
, tandis que le mouvement croissant des transferts d'argent liquide (et le rôle de premier plan joué par la GD dans ce cadre) a fait l'objet d'un article dans le magazine
New York Times Magazine
,
This American Life
,
Foreign Affairs
, et
The Economist
.
GiveDirectly offre la possibilité de travailler avec des personnes originaires de 21 pays différents et parlant 69 langues différentes. Nous travaillons activement à la mise en place d'un environnement équitable et inclusif pour tous les membres de l'équipe, et notre personnel apporte des perspectives et des expériences diverses à notre organisation. Dans nos bureaux du monde entier, notre culture est franche, analytique, non hiérarchique et rapide. Nous valorisons les capacités, l'adaptabilité et la volonté d'apprendre.
b.A propos de GiveDirectly en RD Congo :
GiveDirectly RDC a été créé en 2018 afin de permettre des transferts monétaires aux populations pauvres et rurales via les téléphones portables, afin de promouvoir la sécurité alimentaire, la réduction de la pauvreté et l’inclusion financière. Nous souhaitions démontrer la faisabilité opérationnelle et la rentabilité du transfert d’importants volumes monétaires sous forme numérique dans l’un des pays les moins développés du monde. Depuis sa création, il y a quatre ans, GiveDirectly RDC a utilisé les téléphones mobiles pour transférer plus de 14 millions de dollars à plus de 65 000 bénéficiaires dans quatre provinces : Sud-Kivu, Nord-Kivu, Ituri et Kinshasa. Les activités de GiveDirectly en RDC se sont développées de manière à inclure, notamment : des preuves de concept convaincantes des transferts d’argent liquide basés sur les téléphones portables ; la mise en œuvre de technologies innovantes de ciblage des populations urbaines défavorisées de Kinshasa, en collaboration avec l’agence de protection sociale de la RDC, le Fonds Social de la RDC ; la livraison d’argent liquide sans contact aux bénéficiaires de Beni et Bunia affectés par les conséquences économiques de la COVID-19. Vous rejoindrez Give Directly RDC à un moment passionnant de son histoire, alors que nous mettons en place et espérons lancer plusieurs nouveaux programmes et renforcer notre partenariat avec le gouvernement de la RDC
MANAGER RESSOURCES HUMAINES
Mission
Assurer la responsabilité ainsi que la gestion du personnel de l’organisation : du recrutement à la paie, en passant par la formation, le droit du travail et les relations sociales.
Veiller à ce que les politiques et les procédures soient alignées sur les objectifs de l'organisation.
2.
Tâches & Responsabilités
Politiques, procédures et stratégies RH
Diriger l'élaboration, la révision, l’interprétation et la mise en œuvre des politiques et procédures RH au niveau national et assurer la cohérence et la conformité avec les politiques globales de GiveDirectly, les meilleures pratiques RH et la législation du travail en RDC.
Veiller à ce que toutes les politiques et procédures RH soient communiquées, mises en œuvre et conformes aux exigences légales et que les valeurs de GiveDirectly soient respectées.
Renforcer les politiques internes ainsi que les valeurs et assurer une sensitisation planifier et régulièrement dans toutes les bases de GD-RDC (et AI)
Faciliter l’audit annuel des processus RH de GiveDirectly en RDC.
Veiller à ce que les règlements de l’organisation (manuel du personnel national) soient mis à jour et révisés en fonction des dernières législations du travail, des meilleures pratiques en matière de ressources humaines et des normes globales en matière de ressources humaines.
Etre informé, de manière régulière, des lois, politiques et “meilleures pratiques” actuelles et changeantes en matière de RH pour s’assurer que les politiques du personnel actuelles et futures, les pratiques d’emploi sont conformes aux normes, aux procédures, directives établies par GiveDirectly ainsi qu’aux lois nationales.
Fournir des conseils, des informations et une formation aux responsables hiérarchiques sur les politiques et processus RH
La supervision de l’administration du personnel de l’organisation
s'occuper activement de la relation entre les employés et l'organisation. Elle comprend la supervision de toutes les tâches administratives et de routine relatives au personnel, à la supervision du processus de recrutement, aux éventuelles démissions et à la gestion des traitements et salaires.
Superviser le département RH de GiveDirectly en RDC, mobiliser, inspirer, coacher, développer et motiver l’équipe pour atteindre les résultats de l’équipe grâce à une gestion efficace des performances ; et veiller à ce que les autres chefs d’équipe en fassent autant.
Superviser la contractualisation, la paie, les absences et les dossiers des employés et assurer avec votre équipe que tout est mis en ordre et à jour sur le drive et dans le bureau.
Superviser la gestion de Bamboo HR ( intégration de nouveaux staffs , suivie congé de semployes, mise à jour régulière…)
Recrutement, intégration et développement du personnel
Utiliser l’ensemble de processus RH de façon intégrée pour garantir que l’organisation attire, développe, motive et retient des personnes talentueuses sur les postes clés dont le pays a besoin maintenant et à l’avenir afin d’atteindre ses objectifs.
Veiller à ce que le programme d’induction soit développé/mis à jour conformément aux normes de GiveDirectly et aux spécificités du contexte de travail, et communiqué aux employés pour s’assurer qu’ils comprennent pleinement leurs rôles et leur contribution attendue au sein de l’organisation
Veiller à ce que des formations d’induction et de recyclage régulières soient facilitées .
Assumer la responsabilité de la formation et du développement du personnel en coordonnant l’analyse des besoins en formation au niveau national et en discutant des priorités de formation avec l’équipe de direction du pays.
Veillez à ce que les besoins de développement personnel soient identifiés chaque année par les gestionnaires des départements (et responsable hiérarchique) en consultation avec les membres du personnel pour identifier les lacunes importantes en matière de compétences dont le personnel a besoin pour mener à bien le travail.
Assurer des bonnes pratiques dans le recrutement et le développement personnel, visant à: attirer, intégrer et fidéliser les talents tout en améliorant leurs compétences pour soutenir la performance de l'organisation.
Superviser et actualiser régulièrement les processus de recrutement, l'intégration, conception et révision de job description de différents postes.
Élaborer, documenter et mettre en œuvre des processus de fin de service efficaces qui aident à garantir la fermeture appropriée des comptes, la sécurité informatique, l’équilibrage des comptes et les entretiens de fin de service
Relation sociale et conformité
Assurer la liaison entre l’organisation ainsi que les partenaires extérieurs, en occurrences les services étatiques, la supervision des audits RH, les institutions sanitaires, la délégation syndicale.
Superviser la déclarations des impôts et taxes
Informer de manière proactive les parties prenantes la tenue ou la non tenue des engagements prises envers eux.
Assurer le suivi ainsi que la conformité aux réglementations étatiques/ droit du travail en vigueur en RDC avec le soutien légal de notre conseil légal.
Identifier et prévenir les risques en RH (juridiques et fiscaux).
Conseiller l’équipe de direction sur les meilleures pratiques en RDC, ainsi que sur la législation en vigueur en matière de fiscalité, de services douaniers et du code du travail, etc.
Leadership, gestion d’équipe et gestion de la performance
Apporter un appui aux managers de différents départements sur la gestion de leurs équipes et la performance.
Superviser la discipline des staffs ainsi que la gestion de conflit des employés
Pour l’équipe GiveDirectly au sens large, développer la capacité de l’équipe, approfondir la compréhension de leurs rôles et soutenir le développement de carrière.
Promouvoir la redevabilité, veiller à ce que les attentes soient communiquées et que des feedbacks constructifs soient fournis, et soutenir les membres de l’équipe avec des informations, des outils et des ressources pour améliorer les performances et atteindre les objectifs.
Créer et maintenir un environnement de travail dans le respect mutuel où les membres de l’équipe s’efforcent d’exceller.
Maintenir les bonnes relations avec l'équipe RH au niveau globale et assurer que tout nouvelle initiative ou manière de travailler et partager avec l'équipe RDC.
3.Profil Recherché
Diplôme universitaire de préférence (Licence) ou Master en gestion de Ressources Humaines, Economie,droit,sciences Administratives ou équivalent dans un domaine pertinent.
4 à 6 ans d'expérience dans le secteur de l’Administration et Ressources Humaines,Gestion du personnel.
Expérience de gestion d’une équipe
Parfait maîtrise du payroll en RDC
Compréhension profond de la loi du travail en RDC
Expérience dans la rédaction et la mise en œuvre de politiques au sein d'une organisation
Intérêt et expérience dans la formation et le développement du personnel
4.Valeurs de GD :
Priorité aux bénéficiaires :
Nous privilégions les préférences des bénéficiaires, pas celles de nos donateurs ni même les nôtres.
L’équipe avant l’individuel :
Nous œuvrons pour le succès de l’organisation, pas celui des individus.
Être proactivement franc :
Nous parlons et communiquons les informations en toute franchise.
Créer une énergie positive :
Nous nous efforçons d’apporter de l’énergie positive à nos collègues, et pas de la leur prendre.
Réfléchir rigoureusement, agir rapidement :
Priorité à la rigueur et à l’action, pas au débat interminable.
Se connaître et se développer :
Nous sommes conscients de nos défauts, mais nous les exploitons.
Accepter la réalité, Proposer des solutions :
Nous ne nous attardons pas sur les problèmes. Nous créons des solutions.
Être ambitieux de manière productive :
Nous prenons des risques qui pourraient révolutionner le secteur.
Pour Postuler :
Les candidats intéressés sont priés d’aller au site de GiveDirectly
https://boards.greenhouse.io/givedirectly
chercher les offres de la RDC, et soumettre leurs candidatures au plus tard le
26 Octobre 2026 à 17h00 précises
Contenu du dossier :
1. Curriculum vitae à jours reprenant trois personnes de référence
2. Lettre de motivation, Carte ONEM (pour les chômeurs), Certificat de fin de service de dernier employeur antérieur ou actuel, Copie de diplôme
NB
:
Les dossiers incomplets ne seront pas reçus.
Les attestations de services fournies dans votre dossier pour ce recrutement, seront vérifiées, scrupuleusement, et toute fausse information y relative entraînera un rejet immédiat de votre candidature.
CHEZ GIVE DIRECTLY L’ON POSTULE
SEULEMENT EN LIGNE
au LIEN CI HAUT, SVP :
https://boards.greenhouse.io/givedirectly
EN CAS DE NECESSITE, TROUVEZ ICI LA DEMARCHE A SUIVRE POUR POSTULER
https://drive.google.com/file/d/1y8HTqh2I0b77aaOJn1CHscmR2AEDcoFw/view?usp=sharing
SI VOTRE SOUCI PERSISTE, CONTACTEZ: drc-recruitment@givedirectly.org pour orientation
ATTENTION : NE PAS ENVOYER VOTRE CANDIDATURE À L'ÉMAIL
: whistleblower@givedirectly.org.
** GD s'engage à respecter toutes les lois locales, nationales et internationales qui protègent les enfants, les adultes vulnérables et les droits humains fondamentaux de tous. GD est attaché à une politique de « tolérance zéro pour l'exploitation, les abus et le harcèlement sexuels (SEAH)» et attend de toute personne travaillant pour GD qu'elle respecte en priorité la protection et la sauvegarde de nos bénéficiaires**.
Give Directly n’exige, ni accepte des frais, des pots-de-vin, ni de faveurs sexuelles ou autres et des paiements à aucun stade du processus de recrutement. GD ne demande aucune information bancaire aux candidats. Il est strictement interdit de la part de notre personnel d’exiger ou d’accepter un acte à caractère sexuel au candidat ou à la candidate.
Au cas ou quelqu’un vous adresse une telle demande, ou vous vous sentez mis sous pression ou victime d’une discrimination injuste au cours de notre processus de recrutement, veuillez contacter sur notre adresse email:
whistleblower@givedirectly.org
.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Разрабатывать, обучать и внедрять ML/DL-модели для бизнес-задач. Строить AI-агентов и multi-agent workflows с tool/function calling, MCP и LangGraph/LangChain (или аналогами).
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We’re hiring a Product Manager with deep UX and interaction design expertise to build social experiences around investing and trading at Kraken.
You should be comfortable designing flows yourself, building interactive prototypes, and working through interaction details with designers and engineers. You’ll also own the product decisions: which customer problem to solve, what to ship first, and how to measure whether the experience improved.
THE OPPORTUNITY
- Design complete social journeys. Work through how someone discovers a person, decides to follow them, shares an idea or trade, receives a response, and returns. Connect these interactions into an experience users understand without explanation.
- Make the interaction details work. Shape navigation, information hierarchy, copy, defaults, gestures, and feedback. Specify what happens when a feed is empty, a post fails, content loads slowly, or someone changes their mind.
- Prototype before committing to a build. Turn ideas into interactive prototypes that communicate the intended behavior. Explore alternatives, test the uncertain parts, and give engineering clear flows, states, and acceptance criteria.
- Use psychology to improve participation. Understand why people hesitate to post, seek recognition, follow strangers, or respond to others. Translate those motivations into decisions about audience visibility, prompts, reputation, feedback, and the effort required to contribute.
- Observe users and fix what gets in their way. Run usability sessions, watch people complete tasks, and combine those observations with funnel data. Identify where people misunderstand the product, lose confidence, or abandon an action.
- Design for first use and repeated use. Make the experience useful before someone has connections. Keep sharing lightweight during an active trading session, with clear control over what becomes public. Test the twentieth interaction as carefully as the first.
- Connect design decisions to measurable outcomes. For each significant change, define the expected behavior and how to test it. Track task completion, abandonment, first follows, first contributions, responses, and subsequent retention. Work with data science to evaluate experiments and effects on both contributors and their audiences.
- Take the experience through launch. Choose a focused initial scope, resolve trade-offs with engineering, review the implementation against the intended design, and use post-launch evidence to decide what to improve next.
WHAT YOU BRING
- Has designed and shipped consumer social experiences. Your portfolio shows your contribution to feeds, profiles, sharing, messaging, discovery, or communities—and how the experience changed after launch.
- Has strong interaction design craft. You can explain why a flow is structured a particular way, what users will notice first, what they need to understand, and which decisions or steps can be removed.
- Can build realistic interactive prototypes. You use Figma, code, AI tools, or a combination to make behavior tangible and testable, including transitions, empty states, and failure states.
- Understands behavior through evidence. You can show where user research challenged your assumptions and changed a design.
- Can own product outcomes. You can prioritize a problem, define success, interpret funnel and cohort data, and explain whether an experiment produced a meaningful improvement.
- Understands the context of social finance. You account for how credibility, incentives, reputation, and visibility of financial activity affect what people trust and choose to share.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We’re hiring a Product Manager with deep UX and interaction design expertise to build social experiences around investing and trading at Kraken.
You should be comfortable designing flows yourself, building interactive prototypes, and working through interaction details with designers and engineers. You’ll also own the product decisions: which customer problem to solve, what to ship first, and how to measure whether the experience improved.
THE OPPORTUNITY
- Design complete social journeys. Work through how someone discovers a person, decides to follow them, shares an idea or trade, receives a response, and returns. Connect these interactions into an experience users understand without explanation.
- Make the interaction details work. Shape navigation, information hierarchy, copy, defaults, gestures, and feedback. Specify what happens when a feed is empty, a post fails, content loads slowly, or someone changes their mind.
- Prototype before committing to a build. Turn ideas into interactive prototypes that communicate the intended behavior. Explore alternatives, test the uncertain parts, and give engineering clear flows, states, and acceptance criteria.
- Use psychology to improve participation. Understand why people hesitate to post, seek recognition, follow strangers, or respond to others. Translate those motivations into decisions about audience visibility, prompts, reputation, feedback, and the effort required to contribute.
- Observe users and fix what gets in their way. Run usability sessions, watch people complete tasks, and combine those observations with funnel data. Identify where people misunderstand the product, lose confidence, or abandon an action.
- Design for first use and repeated use. Make the experience useful before someone has connections. Keep sharing lightweight during an active trading session, with clear control over what becomes public. Test the twentieth interaction as carefully as the first.
- Connect design decisions to measurable outcomes. For each significant change, define the expected behavior and how to test it. Track task completion, abandonment, first follows, first contributions, responses, and subsequent retention. Work with data science to evaluate experiments and effects on both contributors and their audiences.
- Take the experience through launch. Choose a focused initial scope, resolve trade-offs with engineering, review the implementation against the intended design, and use post-launch evidence to decide what to improve next.
WHAT YOU BRING
- Has designed and shipped consumer social experiences. Your portfolio shows your contribution to feeds, profiles, sharing, messaging, discovery, or communities—and how the experience changed after launch.
- Has strong interaction design craft. You can explain why a flow is structured a particular way, what users will notice first, what they need to understand, and which decisions or steps can be removed.
- Can build realistic interactive prototypes. You use Figma, code, AI tools, or a combination to make behavior tangible and testable, including transitions, empty states, and failure states.
- Understands behavior through evidence. You can show where user research challenged your assumptions and changed a design.
- Can own product outcomes. You can prioritize a problem, define success, interpret funnel and cohort data, and explain whether an experiment produced a meaningful improvement.
- Understands the context of social finance. You account for how credibility, incentives, reputation, and visibility of financial activity affect what people trust and choose to share.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
JКомпания не указана
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УдалённоleadUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоleadEMEA; Romania; Bulgaria; Portugal; Canada; United Kingdom; Spain; Poland
СтажёрUnited States
УдалённоPoland; Brazil; Peru; Sweden; Colombia; Argentina; Romania; Slovenia; Lithuania; South Africa; Czech Republic; Hungary; Mexico; Chile; Slovakia; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ОфисNew York, NY (HQ); San Francisco, CA; Relocation expense coverage to NYC or SF (if needed)
УдалённоseniorRemote (United States | Canada)
УдалённоseniorRemote (United States | Canada)
United States (Remote)
DRC
УдалённоseniorUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоseniorUnited Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Все вакансии в одном месте - страница 35 · Job Hunters