Location: Greenwich, Connecticut, United States
About the Role
The Assistant Vice President, HR Operations for Total Rewards will serve as the People team’s key operational and technology partner for global Total Rewards programs, including benefits, payroll, retirement, compensation, and leaves. Reporting to the Vice President, HR Technology, this role will improve the systems, data, integrations, and processes that support these programs.
Partnering closely with Total Rewards colleagues and other HR team members, this role will understand business needs, assess processes, identify requirements and dependencies, and translate these into practical system and operational solutions. The incumbent will also configure and test HR system functionality and oversee related work performed by third-party consultants, vendors, or technology partners. This is a hands-on individual contributor role for someone who combines HR functional knowledge, systems experience, project management, analytical thinking, and a consultative, solution-oriented mindset.
Responsibilities
Translate Total Rewards program requirements into operational workflows, functional specifications, system configuration, reports, controls, and integration designs, supported by clear documentation.
Apply benefits and payroll expertise to assess how requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, integrations, and employee experience.
Analyze how evolving requirements affect employee records, eligibility, deductions, payroll results, vendor files, reporting, compliance, and the employee experience.
Provide dedicated support for annual and recurring processes, including open enrollment, plan-year configuration, payroll changes, annual limits and rate updates, vendor and carrier implementations, integration changes, and other scheduled projects.
Evaluate configuration and enhancement requests by clarifying the business problem, assessing impacts and dependencies, identifying risks, and recommending scalable solutions.
Partner with external implementation and support resources while maintaining internal ownership of requirements, design decisions, configuration, testing, and solution quality.
Review vendor recommendations critically to ensure proposed solutions address the underlying business need and are appropriate for the broader HR technology environment.
Maintain documentation of system configurations, business rules, technical dependencies, decision rationales, and approved changes.
Partner with internal and external technical resources and relevant HR subject matter experts to design, test, implement, monitor, and troubleshoot data feeds and system integrations.
Develop a detailed understanding of inbound and outbound interfaces, including file layouts, field mappings, transformation rules, timing, dependencies, validation, error handling, reconciliation requirements, and downstream impacts.
Conduct root-cause analysis when system, data, payroll, eligibility, or integration issues occur, and lead sustainable corrective actions. Ensure defects are documented, prioritized, resolved, retested, and formally closed.
Promote clear ownership and governance for critical data elements, interfaces, operational controls, and issue resolution.
Partner with HR stakeholders to understand business objectives, pain points, plan/policy requirements, service expectations, and operational risks.
Identify opportunities to eliminate unnecessary steps, reduce manual intervention, strengthen controls, improve service delivery, and automate repeatable work.
Support the development of a more resilient HR operating environment that reduces dependency on individual knowledge and third-party resources.
Qualifications
7+ or more years of progressive experience in payroll operations, benefits operations, HR business analysis or HR technology
Experience implementing and managing Benefits, Payroll, Core HR, Reporting, and related modules within enterprise human capital management platforms such as Ceridian/Dayforce, including enhancements, upgrades, testing, release management, and production support
Experience implementing and supporting HR data integrations, especially inbound and outbound carrier feeds
Experience supporting annual and recurring HR processes, including open enrollment, plan-year configuration, payroll changes, rate updates, vendor and carrier implementations, and related integration changes
Able to explain technical concepts to functional stakeholders and business requirements to technical stakeholders
Sound judgment and discretion when working with sensitive payroll, benefits, and organizational data
Proficiency with Microsoft Excel and experience working with large datasets to perform reconciliations, audit reports, and data analysis
Project management, business analysis, HR, payroll, benefits, or HR technology certification is helpful but not required
Experience using automation, workflow, or AI-assisted tools to improve documentation, analysis, controls, reporting, or service delivery, with appropriate human review and validation is preferred
Benefits
The base salary range for this role is $ 115,000 to $ 140,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: United States
Workplace: Remote
We are looking for a Director of Partner Programs & Operations to work with Partner, Sales and Operations leadership to design, build, and run the partner ecosystem at ClickHouse. The function covers four capabilities: partner programs, partner operations, channel development, and partner enablement.
This is a design and build role before it is a management one. The program, the systems and data underneath it, the onboarding and readiness motions, and the way the ecosystem is measured are yours to design.
Working closely with the VP, Global Partners and Alliances, and reporting to the VP, Revenue Operations, you share accountability for what the partner ecosystem produces and for what it can deliver: partner-sourced and partner-influenced pipeline, and the certified capacity to implement ClickHouse. You own the programs, standards, and measurement behind both.
You will inherit a small team and grow it as the partner business does. The function runs globally, working through the regional field operations teams.
WHAT YOU'LL BE DOING
- Own the partner program definition and the annual refresh: tiering, benefits, requirements, the partner business planning cadence across cloud, ISV, and SI partners, and the MDF budget with the rebate and funding mechanics behind it. Design the program so it pays for the behavior we want.
- Own the operational counterpart relationships at the hyperscalers and our top-tier partners: program compliance, competencies, the funding and credits those programs make available, and the standing reviews that keep us qualified and keep the joint motion moving.
- Own how the partner business is measured. Set what pipeline contribution and certified delivery capacity mean, and own the reporting that shows where that capacity exists and where it is thin. Defend the numbers to sales leadership, Finance, and the partners.
- Design and own the partner systems, process, and data layer everything else runs on: the PRM, the partner data model in Salesforce, deal registration rules and SLAs, conflict resolution with direct sellers, and co-sell submission hygiene and partner-of-record accuracy. You define the requirements and the logic, and the systems team builds and maintains against them.
- Co-own channel development with the Partners team. You own the onboarding and activation framework that carries a partner from signed to productive, and you run it directly for the long tail. The Partners team leads development for strategic partners and works from the same framework.
- Own partner enablement and readiness: certification paths, competency requirements, and the partner-facing curriculum and content library, built with the enablement and learning teams that own the platform and delivery. You own the readiness bar that determines whether an SI can implement ClickHouse well without us in the room.
- Own the partner-of-record and attribution side of marketplace transactions, with the commercial team owning execution.
- Develop the team and build out the capability the partner business needs next. Design how a small function supports a global partner surface, and expect to carry work yourself before it is staffed.
WHAT YOU BRING ALONG
- 10+ years in partner operations, channel operations, alliances, or revenue operations with direct partner scope, including at least five years leading a team.
- A builder's bias. You would rather design a program than administer one, and you have taken one from early to real: you can point to the tiering, economics, and deal registration you designed or rebuilt, and what it produced. You are comfortable making the platform, process, and data model decisions the function needs, and standing up a motion from a thin starting point.
- Direct hyperscaler experience, required. You have worked AWS, GCP, or Azure partner programs from the operational side: co-sell, program tiers and competencies, marketplace mechanics, and funding.
- Experience building SI and services partner capability, not only transacting partners. You know what it takes for a partner to deliver competently on a technical product: certification that means something, real practice investment, and delivery quality you can measure rather than assume.
- Fluency with partner economics. Margin, referral fees, rebates, and MDF, and how each shows up in revenue, in the P&L, and in partner behavior.
- Owner-operator mindset. You treat partner programs and operations as a system you own end-to-end: you build it, you run it, you fix it when it breaks, and you measure it by what it produces, not by activity.
- Systems depth. Strong working knowledge of the Salesforce partner data model and a PRM platform (Impartner, Allbound, Salesforce PRM, or similar), with enough depth to specify what needs to be built rather than describe the problem.
- SQL fluency required. Comfortable building your own analysis on partner performance.
- Exposure to consumption-based or usage-based business models strongly preferred. You understand marketplace transaction mechanics, commit drawdown, and why a marketplace deal is not just a differently-papered direct deal.
- Able to partner with Legal and Finance on partner agreements, margin structure, MDF accrual and payout, and the revenue recognition implications of channel and marketplace transactions.
- Credible with partners externally and with the field internally. You can sit in a hyperscaler partner review and in a regional pipeline call, and be useful in both.
- Excellent written and verbal communication. Comfortable presenting to executives and to senior partner stakeholders.
- Bachelor's degree; advanced degree or equivalent experience preferred.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: United States
Workplace: Remote
We are looking for a Director of Americas Field Operations to own regional strategy and execution for the Americas. You will lead regional planning for the Americas, run the operating cadence with sales and marketing leadership, deploy territory and quota in-region, and own the analysis that tells the region where it stands and what to do about it. When the field hits friction in how we plan, sell, or get paid, you are the person who owns fixing it.
Scope covers the full Americas: North America and Latin America, across our strategic, enterprise, commercial, and public sector businesses. Reporting to the VP, Revenue Operations, you will partner daily with the Americas sales leaders, and closely with the central planning, commercial, systems, data, and enablement teams.
This is a hands-on role. You will inherit a small team and do a great deal of the work yourself, adding capacity selectively as the region grows.
WHAT YOU'LL BE DOING
- Lead annual and last-mile planning for the Americas end-to-end: define geo structure, headcount, territory design and quota allocation, while driving in-region deployment including account assignment, coverage checks, ramp tracking, and mid-year adjustments to ensure the plan lands effectively on the ground.
- Own the Americas operating cadence: forecast roll-ups and calls, pipeline and deal reviews, MBRs and QBRs. Set the standard for what a defensible commit looks like and hold the region to it.
- Partner with Americas sales and marketing leadership on execution to the number across the full funnel: demand and pipeline generation, progression and conversion, close, and expansion. Know where the region stands at every stage, where it is short, and what has to change to land the quarter.
- Own regional performance management and analytics: attainment by team and rep, productivity and pipeline generation, conversion and slippage, and the diagnosis of what is actually driving each. Work with the data and analytics team on the reporting and signal behind it.
- Be the operational owner for the Americas business. When something is broken, stuck, or unclear, whether it is a deal, a comp question, a systems gap, or a number nobody can explain, you own getting it resolved and you stay on it until it is. You pull in the central teams as needed, and the outcome stays yours.
- Carry field signal back to the center. Translate what reps and managers experience into structured input the central teams can build against, and advocate for the region when the case is sound.
- Drive adoption of the GTM system in-region: CRM hygiene, methodology and stage discipline, and the tooling the field is expected to run on. Partner with Enablement so process change actually sticks..
WHAT YOU BRING ALONG
- 10+ years in sales operations, field operations, revenue operations, sales strategy, or GTM finance, including time supporting a multi-segment field organization at scale. Team leadership experience is preferred, and a genuine willingness to be hands-on is required.
- Deep pipeline and forecast discipline. You have stood alongside sales leadership on delivering a regional number, you know the difference between a forecast process and a forecast meeting, and you can point to what you changed to close a gap.
- Fluency with the deployment toolkit: territory design, quota allocation, coverage and capacity modeling, and ramp assumptions. Ability to pressure-test it and defend planning assumptions and how it lands on a specific team.
- Owner-operator mindset. You treat regional operations as a system you own end-to-end: you build it, you run it, you fix it when it breaks, and you measure it by what it produces, not by activity.
- Credible partner and challenger to field leadership. You bring data, a point of view, and the willingness to disagree well. You earn trust by being right, not by being agreeable.
- Comfortable operating in a federated model. You are accountable to the company and embedded with the region, and you hold both well: close enough to the field to have the real picture, and independent enough to say what it shows.
- Strong analytical skills. SQL fluency required. Hands-on familiarity with ClickHouse, Hex, or a comparable modern analytics stack expected, along with comfort building your own analysis rather than filing a request for it.
- Strong working knowledge of Salesforce, and enough systems depth to design a process change and specify what needs to be built, not just describe the problem.
- Exposure to consumption-based or usage-based business models is strongly preferred. You understand that in a consumption business the sale is the beginning of the revenue, not the end of it.
- Experience across more than one Americas motion: strategic, enterprise and commercial, Latin America, or public sector. Familiarity with public sector procurement and partner-led transaction paths is valuable.
- Excellent written and verbal communication. Comfortable presenting to executives and running a room full of sales leaders.
- Bachelor's degree in a quantitative field; advanced degree or equivalent experience preferred.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
About Openbase:
Openbase.ai is an AI gateway that helps developers and businesses access multiple AI models through one API, simplifying model access, routing, and usage management to enable teams to focus on building AI products. The MVP is ready.
The opportunity:
Work directly with the founder to grow Openbase into a business with repeatable customer acquisition, strong retention, and disciplined operations. Own commercial execution including finding first customers, testing acquisition channels, improving onboarding, building partnerships, and organizing people and systems to grow. Aim to reach 10,000 users with clear milestones for activated developers, retained customers, paying accounts, and profitable usage.
What you will own:
1. Go-to-market and customer acquisition:
— Identify strongest initial customer segments (AI startups, independent developers, agencies, software teams).
— Develop positioning and explain why developers should choose Openbase.
— Launch and improve acquisition via X, SEO, AI search engines, developer communities, partnerships, targeted outbound.
— Test paid campaigns with budgets, conversion tracking, criteria for scaling or stopping.
— Build growth roadmap with weekly experiments and monthly acquisition targets.
2. Developer activation and retention:
— Own journey from website visit to signup, first API request, first payment, ongoing usage.
— Collaborate with engineering to remove onboarding friction, improve documentation, quickstarts, integration examples.
— Engage directly with developers to understand usage and retention.
— Establish onboarding communications, customer support, reactivation campaigns.
— Turn successful implementations into case studies and referrals.
3. Sales and partnerships:
— Personally source and close early customers.
— Build qualified pipeline of startups and businesses with recurring AI usage.
— Develop distribution partnerships with developer tools, AI communities, accelerators, complementary platforms.
— Coordinate technical evaluations and customer requirements with engineering.
— Build repeatable sales process as demand grows.
4. Business execution and team management:
— Translate company goals into weekly priorities, accountable owners, delivery dates.
— Recruit and manage freelancers, agencies, future hires across growth, content, developer relations, customer success.
— Own marketing budget allocation and evaluate spending against results.
— Coordinate customer needs with product and engineering priorities.
— Implement workflows and automation to reduce manual work.
5. Metrics and commercial performance:
— Maintain dashboard covering acquisition, activation, retention, paying customers, API usage.
— Track customer acquisition cost, conversion rates, retention by channel.
— Separate customer spending from provider costs and Openbase’s retained revenue and gross profit.
— Monitor promotional credits and infrastructure costs to keep growth economically sound.
— Provide founder with weekly view of results, blockers, decisions needed.
What we are looking for:
— Experience leading growth and commercial execution at early-stage SaaS, API, developer-tools, or AI infrastructure company.
— Evidence of acquiring users from early starting point with specific numbers and personal contribution.
— Understanding of developer audiences and technical product adoption.
— Ability to understand API integration, follow documentation, discuss onboarding with engineers.
— Hands-on ability to run experiments, analyze funnels, conduct customer calls, manage delivery.
— Experience managing budgets and external specialists.
— Strong written English, sound judgment, comfort working directly with founder.
— Experience with usage-based pricing, developer relations, technical SEO, AI model platforms is relevant.
Why join:
— Direct ownership of Openbase’s launch and growth.
— Close collaboration with founder and engineering team.
— Opportunity to build commercial function from earliest stage.
— Scope to take on broader company leadership as business grows.
How to apply:
Send CV or LinkedIn profile with brief answers to questions about past product growth, acquisition channels, approach to first 1,000 activated developers, personal execution vs specialists, location, availability, compensation expectations, and example of growth experiment or operating system built.
Location: Tbilisi, Georgia
Workplace: remote
We’re looking for an experienced Director of Supply Operations to lead the operational direction of Smart Supply, AI Digital’s deal management and supply curation platform. Smart Supply operates as a curation layer between programmatic supply and an advertiser’s DSP, helping improve supply quality, transparency, performance, and monetization. This is a senior leadership role for someone who combines deep programmatic and supply-side expertise with strong commercial judgment, technical understanding, and hands-on operational leadership.
Responsibilities
Own the day-to-day operational performance of Smart Supply, excluding direct sales.
Lead and develop the AdOps team, including responsibility for technical implementation.
Drive supply monetization, curation, supply and vendor optimization, margin improvement, and revenue growth.
Oversee the monetization-related Client Services / Account Management function.
Develop and execute structured testing approaches for new technologies, traffic sources, and monetization opportunities.
Review and validate test results, and guide the team in identifying additional optimization and monetization opportunities.
Clearly communicate what has been tested, what works, what does not work, and why.
Provide executive leadership with clear conclusions, recommendations, and an understanding of the limitations of different approaches.
Partner closely with Sales to understand market and client needs and adapt operations accordingly.
Collaborate with Product on product direction, testing, operational feedback, and future development.
Collaborate with Engineering on technical feasibility and implementation.
Build scalable workflows, introduce automation, and improve operational efficiency.
Lead hiring, team development, performance management, and organizational changes.
Significant leadership experience in programmatic advertising, AdTech, or a closely related programmatic technology environment.
Strong working knowledge of the programmatic advertising ecosystem and supply-side operations, including SSPs, bid requests, curation, monetization, vendor optimization, testing, and traffic-source evaluation.
Strong technical understanding of programmatic operations, with the ability to review and validate technical and operational testing results.
Proven experience leading teams of 20+ people, including hiring, team development, performance management, and handling terminations when necessary.
Proven ability to lead complex operational and technical initiatives from concept through implementation.
Experience improving revenue performance, margins, operational efficiency, or supply quality.
Strong business judgment and the ability to balance technical, operational, commercial, product, and client considerations.
Ability to communicate complex findings clearly and directly to C-level stakeholders.
Experience working with the US programmatic advertising market is strongly preferred.
Fluent English with excellent written and verbal communication skills.
What You Get
USD compensation
that values your expertise.
Work from anywhere
: fully remote to suit your lifestyle.
31 days of paid time off
: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter.
Growth-focused environment
: access to learning resources and clear pathways for growth.
Fun team events:
virtual cooking classes, yoga sessions, team quizzes and more
A culture of trust:
we cut the red tape — results over rules always. Open talk, ownership, and getting things done together.
Hiring Flow
Screening Interview (45 minutes):
initial conversation with a recruiter.
Technical Interview (up to 60 minutes):
A deep dive into your functional expertise, problem-solving approach, and practical skills relevant to the role.
Final Interview (Up to 60 minutes):
Meet with the Team Lead for an in-depth discussion of your experience and skills.
Interview with Co-Founder (30 minutes):
A high-level conversation to explore your professional values, motivation, and how your vision aligns with the company’s mission and long-term goals.
Offer:
if successful, you’ll receive an offer to join our team.
Location & Eligibility
This role is open to applicants from EMEA (selected countries).
Please note that we’re unable to consider applications from outside these locations.
Thanks for your understanding!
Location: Singapore
Workplace: Remote
The Senior People Operations Partner serves as the primary strategic People Operations partner for leaders and employees across the APJ region.
This role combines regional partnership, program support, operational excellence, and risk management to ensure people programs are effectively implemented and scaled across the region. The Senior People Operations Partner works closely with leaders, People Business Partners, Legal, Finance, and Recruiting teams to drive organizational effectiveness, operational readiness, and compliance with company policies and employment requirements.
The role serves as a key bridge between global people strategies and regional execution, ensuring initiatives are successfully implemented while addressing the unique needs and complexities of the APJ region.
WHAT YOU WILL DO:
STRATEGIC PROGRAM LEADERSHIP
- Support regional implementation of People programs and initiatives
- Support performance management, talent, and compensation processes
- Coordinate cross-functional stakeholders to ensure successful program execution
- Manage regional workstreams for high-impact organizational projects
REGIONAL COMPLIANCE & GOVERNANCE
- Partner with the Global Compliance & Infrastructure Lead to operationalize global compliance requirements within APJ
- Coordinate implementation of policy updates and employment-related requirements
- Identify emerging regional risks and recommend mitigation strategies
GROWTH & EXPANSION INITIATIVES
- Lead regional workstreams related to entity transitions, workforce expansions, and operational changes
- Coordinate vendor assessments and regional operational requirements
- Ensure people processes effectively support business growth objectives
PROCESS EXCELLENCE & OPTIMIZATION
- Identify opportunities to improve scalability, efficiency, and employee experience
- Drive automation and workflow optimization initiatives
- Partner on Workday and systems-related process improvements
- Establish operational governance and reporting mechanisms
- Monitor program effectiveness and recommend enhancements
- Support regional immigration and mobility matters, partnering with employees, internal stakeholders, and external immigration providers as needed
What you bring along:
- Experience in People Operations within a global, multi-country organization
- Demonstrated experience supporting and driving People initiatives across APJ, ideally including markets such as India, Singapore, Australia, and Japan
- Strong understanding of country-specific employment practices, compliance requirements, and People Operations processes
- Experience supporting international growth and expansion, including entity setup/transitions, new-country launches, or workforce expansion
- Proven ability to independently lead complex, cross-functional, multi-country initiatives and partner effectively with Legal, Finance, Payroll, Benefits, and People teams
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Athens
Workplace: OnSite
About the company:
KIEFER is building Greece's integrated AI ecosystem. From renewable energy infrastructure and AI systems to robotics and enterprise applications, we connect the technologies that power Europe's intelligent future. Founded in 2014, KIEFER has delivered 600MW+ of energy projects and is now developing sovereign AI infrastructure, enterprise AI products and physical AI systems for Greece and Southeast Europe.
PAYROLL SPECIALIST | ATHENS
KIEFER is looking for a Payroll Specialist to join our HR team in Athens.
We are looking for a hands-on payroll professional who can take ownership of payroll operations from data collection and validation through monthly closing, combining strong technical expertise with accuracy, accountability and a technology-driven mindset.
WHAT YOU WILL DO
• Manage and validate monthly payroll inputs, ensuring accuracy and completeness before payroll closing
• Monitor time & attendance, overtime, leave, absences, allowances, benefits and compensation changes
• Perform payroll checks, reconciliations and variance analysis before finalization
• Manage employee lifecycle documentation, including hires, contractual changes and terminations
• Handle payroll-related processes and submissions through ERGANI II
• Ensure compliance with Greek labor, payroll and social security legislation
• Maintain accurate employee and payroll data across HR and payroll systems
• Prepare payroll, headcount and compensation reports
• Work closely with HR, Finance, Accounting and external partners
• Respond to employee payroll queries accurately and confidentially
• Proactively identify payroll risks, inconsistencies and exceptions before they impact payroll closing
AI & DIGITAL HR OPERATIONS
At KIEFER, AI is part of how we are evolving the way we work.
• Actively use KIEFER’s AI ecosystem, including Sophea Nous and Sophea Meet, alongside other digital and automation tools
• Apply AI to payroll data validation, anomaly detection, reporting and documentation
• Identify opportunities to automate repetitive workflows, improving speed, accuracy and control
• Use AI and data tools to support smarter HR operations and decision-making
• Continuously challenge existing processes and identify simpler, faster and more effective ways of working
WHAT WE ARE LOOKING FOR
• Proven experience in Payroll / HR Operations
• Strong knowledge of Greek labor, payroll and social security legislation
• Practical experience with ERGANI II, time & attendance and payroll processes
• Advanced Excel skills and confidence working with payroll and compensation data
• Experience with Payroll and/or HRIS platforms
• Strong numerical, analytical and problem-solving skills
• Excellent attention to detail and a strong control mindset
• High level of ownership, accountability and confidentiality
• Ability to work independently, manage priorities and deliver accurately within demanding deadlines
• Genuine interest in AI, automation and HR technology
WHAT SUCCESS LOOKS LIKE
Accurate payroll. On-time closing. Reliable data. Strong controls. Clear ownership. Smarter processes.
WHY KIEFER
This role is an opportunity to combine core payroll expertise with the evolution of a technology-enabled and data-driven HR function, where AI and automation are practical tools for improving execution, controls and decision-making.
As part of this evolution, KIEFER is strengthening its approach to fair, transparent and data-driven compensation, with a focus on:
• Pay Transparency — strengthening compensation data quality, job and pay structures, and reporting readiness in line with the EU Pay Transparency framework
• Gender Pay Equity — using reliable pay data and pay-gap analysis to support consistent and equitable compensation practices
If you combine payroll expertise, ownership and a technology-driven mindset, we would like to hear from you.
Join KIEFER.
Задачи:
— Разрабатывать повторно используемые паттерны для агентных сервисных рабочих процессов, оркестрации, протоколов HITL, логики переопределения и эскалации, механизмов обеспечения качества, чтобы разработчики могли собирать решения из проверенных компонентов
— Устанавливать стандарты, которым следуют разработчики, достаточно конкретные для применения без вашего участия
— Избирательно прототипировать рабочие процессы для проверки паттернов, выявления пробелов или решения сложных задач, затем выделять повторно используемые части и передавать их
— Внедрять полученные знания из каждого проекта обратно в общие паттерны для повышения скорости и безопасности
— Влиять на продуктовую команду, формируя приоритеты и конкретные запросы на разработку, основанные на данных и опыте разработчиков
— Прототипировать решения для пробелов в платформе, доказывая необходимость их создания
— Оценивать возможности автоматизации по объему, риску и влиянию на клиента, используя SOP, операционные метрики и данные взаимодействий
— Работать с командой данных для определения метрик производительности рабочих процессов
— Определять процессы, которые не должны быть автоматизированы
— Обеспечивать качество, включая участие в юридических, безопасностных и комплаенс-ревью, чтобы требования были заложены в паттерны
— Представлять результаты портфеля старшим заинтересованным сторонам кратко и эффективно
Требования:
— Более 8 лет опыта в операциях, продукте или AI, включая минимум 2 года в проектировании и внедрении AI-поддерживаемых или агентных рабочих процессов в продакшене
— Практический опыт работы с агентными инструментами, оркестрационными фреймворками или интеграциями MCP, включая координацию нескольких агентов
— Глубокое понимание LLM-систем: дизайн запросов, оценка и поведение моделей в масштабе
— Опыт проектирования систем с участием человека в цикле, с четкой логикой эскалации, контролем переопределения и соблюдением требований
— Умение определять и анализировать метрики рабочих процессов (уровень решения, сдерживание, качество эскалации) и отличать реальные регрессии от шума
— Успешный опыт влияния на продукт, инженерные, юридические, безопасностные и комплаенс-команды в письменной форме, на дизайн-ревью и в важных форумах
— Знакомство с практиками ответственного AI, управлением и управлением рисками в продакшене
— Опыт работы в условиях активного переопределения функций
Желательно:
— Опыт с архитектурами RAG и оптимизацией качества поиска
— Способность оценивать данные, качество и управление для поддержки надежной агентной работы
— Опыт работы в SaaS, финтехе или регулируемых средах с реальными ограничениями комплаенса
— Знакомство с процессами AI-управления или обзором безопасности
Условия:
— Годовая зарплата от $168,420 до $210,525 для Денвера и большинства крупных городов, от $197,895 до $247,369 для Сан-Франциско и Нью-Йорка
— Гибридный формат работы с офисами в Денвере, Сан-Франциско и Нью-Йорке, ожидание присутствия в офисе 2-3 дня в неделю
— Требование надежного и безопасного интернет-соединения при работе вне офиса
— Компания предоставляет конкурентную базовую оплату, льготы и акции (RSU)
— Равные возможности при найме и поддержка кандидатов с инвалидностью
Location: Ukraine
About us
At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients' growth. We empower our people with a culture of excellence, and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone's contribution is welcomed.
We are looking for a
Senior Manager, Business Operations & Client Success
to join us as part of our team.
About the role
As a Senior Manager, Business Operations & Client Success, you will maintain an integrated view of Business Unit (BU) health and ensure operational, client, people, financial, and delivery signals are translated into clear priorities and actionable plans. Acting as the coordination and insight layer across the Business Unit, you will connect Delivery and Engineering leadership, Client stakeholders, HR, Talent Acquisition, Finance, and People Operations. This role reports directly to the Business Unit Managing Director / VP Delivery and focuses on high-value business insight, independent client sensing, and cross-functional execution.
As a qualified expert You will
Own and continuously develop the Business Unit performance management framework, consolidating financial, delivery, people, hiring, quality, client, and operational indicators into an integrated view of BU health.
Investigate underlying causes, trends, and business implications beyond reporting metrics, translating observations into recommendations, corrective actions, and tracked resolutions.
Own the BU-level Client Success and client health framework, developing mechanisms to measure sentiment (including NPS and qualitative/quantitative signals) through direct stakeholder conversations and interviews.
Triangulate client feedback with Delivery, Engineering, People, and operational data to identify recurring themes, gaps, risks, and actionable improvements.
Drive selected cross-functional strategic initiatives that lack a single owner (such as operating-model changes, AI adoption, capability transitions, and risk mitigation), taking them from ambiguous problems to measurable closure.
Maintain operational governance across Financial Operations (budgeting, forecasting, compensation/rate exceptions), Hiring Operations (priorities and bottlenecks), People Operations, and Reporting Data accuracy.
Provide BU leadership with an independent perspective on client and business health, complementing Delivery and Engineering leadership without replacing their ownership of client relationships.
Ensure material business risks, key decisions, and operational roadblocks reach leadership early enough for effective action.
We're looking for you if you have
5+ years of relevant experience in Business Operations, Client Success, Strategic Program Management, Delivery Operations, or a similar cross-functional role within IT or professional services.
Experience working across multiple business functions, such as Delivery, Engineering, HR, Talent Acquisition, Finance, and People Operations.
Experience with client health and success practices, including NPS/CSAT, client sentiment, or structured client health reviews.
Hands-on experience with operational and financial management, including budgeting, forecasting, variance analysis, and invoicing oversight.
Strong analytical skills and the ability to consolidate financial, delivery, people, client, and operational data into a clear view of Business Unit health.
Ability to take ambiguous business problems, structure them into actionable initiatives, and drive execution across multiple stakeholders.
Strong risk identification and problem-solving skills, with the ability to spot early warning signals and translate them into concrete actions.
Experience providing operational governance through functional teams without becoming a bottleneck or taking over execution.
Ability to influence senior stakeholders and drive cross-functional initiatives without formal authority.
Strong business judgment and the ability to form an objective, data-informed perspective, ask the right questions, and challenge assumptions when needed.
Strong communication and synthesis skills, with the ability to turn complex quantitative and qualitative information into concise insights and clear recommendations for leadership.
A proactive and curious mindset, with a strong sense of ownership and follow-through.
Practical experience using AI tools, automation, or similar technologies to improve productivity, operational efficiency, or analytics.
Higher education degree in Business Administration, Management, Economics, Computer Science, or a related field.
Fluent / Advanced English & Ukrainian communication skills.
What's in it for You
Reveal great tech solutions
Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling clients growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients.
Experience an agile and flexible working environment
Work fully remote around the globe, or in a hybrid work model from our office hubs which are equipped with everything needed for comfortable work. Benefit from a flexible working schedule and create work and rest balance for yourself. Enjoy 20 business days of paid vacation for full-time, unlimited sick leave, 4 days of emergency leave, and more.
Embrace the opportunity for personal and professional growth
Take advantage of certification support, career paths and personal development plans, company-wide tech and cultural events. Elevate your skills with mentorship program, public speaking support, educational leave, access to corporate library, and more.
Feel cared about
Prioritize your well-being with a yearly budget for medical insurance/ abroad coverage/ travel insurance. Get compensation for sports, equipment, massage, and rehabilitation, along with access to the well-being program. Feel supported with corporate loan, tax and legal advisory and wedding and baby birth bonuses for important family events in your life.
Interview steps
Interview with Recruiter
Intro Call with Hiring Manager
Business & Functional Interview
HRBP Interview
Hiring Manager Interview
Client Interview.
Location: Remote or Mississauga
Workplace: remote
Job Title:
VP, Product Operations
Location:
Canada – Remote OR
Mississauga, ON – Hybrid
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles
: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
Position Summary:
Reporting to the Chief Product & Technology Officer (CPTO), the Vice President, Product Operations leads the Product Operations function and is responsible for establishing, evolving, and scaling the processes, governance frameworks, planning practices, and operating rhythms that enable effective execution across PointClickCare’s Product and Engineering organization.
This role partners closely with leaders across Product, Engineering, Finance, Strategy, and other key functions to improve portfolio visibility, planning effectiveness, decision-making, and organizational alignment. Through strong operational leadership, data-driven insights, and cross-functional collaboration, the VP plays a critical role in enabling disciplined execution of strategic priorities and driving continuous improvement across Product and Engineering performance.
Key Responsibilities:
Lead annual, quarterly, and ongoing Product portfolio planning processes across Product and Engineering teams.
Facilitate cross-functional planning discussions, portfolio reviews, and prioritization activities that balance strategic objectives, capacity considerations, dependencies, and resource trade-offs.
Establish and evolve governance frameworks that promote transparency, accountability, alignment, and effective decision-making across the organization.
Monitor portfolio performance and execution health, identifying opportunities to improve planning effectiveness, predictability, and delivery outcomes.
Lead the development, implementation, and continuous improvement of Product Operations processes, standards, and operating practices.
Establish planning cadences, portfolio reviews, operating forums, and governance mechanisms that support efficient execution and organizational alignment.
Partner with Product, Engineering, UX/UI, and business stakeholders to improve coordination, operational effectiveness, and cross-functional collaboration.
Develop and maintain portfolio performance reporting, operational metrics, dashboards, and executive-level insights that support business and investment decisions.
Provide leadership teams with visibility into portfolio progress, business outcomes, risks, dependencies, and execution challenges.
Leverage data and operational insights to inform prioritization, planning, governance, and continuous improvement initiatives.
Advance product management capability by establishing operational standards, frameworks, tools, and best practices that support Product team effectiveness.
Partner with Product leaders to strengthen portfolio management, planning processes, delivery practices, and organizational maturity.
Support Product leadership planning cycles, business reviews, and strategic operational initiatives with analysis, recommendations, and decision support.
Identify operational risks, execution challenges, and cross-functional dependencies, recommending mitigation strategies and improvement opportunities.
Lead, coach, and develop Product Operations leaders and team members, fostering a culture of collaboration, accountability, continuous improvement, and operational excellence.
Required Skills & Qualifications:
Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field.
MBA or other advanced degree in Business, Technology, or a related field is considered an asset.
10+ years of progressive leadership experience in Product Operations, Portfolio Management, PMO, Product Management, Strategy, or a related business operations function within a complex technology organization.
Demonstrated experience leading planning, governance, portfolio management, and operational processes that support execution across large, cross-functional teams.
Proven ability to influence senior leaders and build alignment across Product, Engineering, Finance, Strategy, and other business functions to achieve organizational objectives.
Strong analytical, strategic, and operational leadership skills, including experience leveraging metrics, reporting, and business insights to support planning, prioritization, and executive decision-making.
Experience leading and developing managers and professional teams, including responsibility for talent development, performance management, and organizational effectiveness.
Strong communication and stakeholder management skills, with the ability to collaborate effectively across executive leadership teams and complex organizational structures.
Experience supporting Product and Engineering organizations within a SaaS, healthcare technology, or other technology-driven environment is preferred.
Experience implementing or improving Product Operations, portfolio management, governance, or planning practices during periods of organizational growth and change is preferred.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: Remote, USA
Workplace: remote
Job Title:
VP, Product Operations
Location:
USA – Remote
**Travel to Office expectations**
For Remote Roles
: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out
Life at PointClickCare
and connect with us on
Glassdoor
and
LinkedIn
.
Position Summary:
Reporting to the Chief Product & Technology Officer (CPTO), the Vice President, Product Operations leads the Product Operations function and is responsible for establishing, evolving, and scaling the processes, governance frameworks, planning practices, and operating rhythms that enable effective execution across PointClickCare’s Product and Engineering organization.
This role partners closely with leaders across Product, Engineering, Finance, Strategy, and other key functions to improve portfolio visibility, planning effectiveness, decision-making, and organizational alignment. Through strong operational leadership, data-driven insights, and cross-functional collaboration, the VP plays a critical role in enabling disciplined execution of strategic priorities and driving continuous improvement across Product and Engineering performance.
Key Responsibilities:
Lead annual, quarterly, and ongoing Product portfolio planning processes across Product and Engineering teams.
Facilitate cross-functional planning discussions, portfolio reviews, and prioritization activities that balance strategic objectives, capacity considerations, dependencies, and resource trade-offs.
Establish and evolve governance frameworks that promote transparency, accountability, alignment, and effective decision-making across the organization.
Monitor portfolio performance and execution health, identifying opportunities to improve planning effectiveness, predictability, and delivery outcomes.
Lead the development, implementation, and continuous improvement of Product Operations processes, standards, and operating practices.
Establish planning cadences, portfolio reviews, operating forums, and governance mechanisms that support efficient execution and organizational alignment.
Partner with Product, Engineering, UX/UI, and business stakeholders to improve coordination, operational effectiveness, and cross-functional collaboration.
Develop and maintain portfolio performance reporting, operational metrics, dashboards, and executive-level insights that support business and investment decisions.
Provide leadership teams with visibility into portfolio progress, business outcomes, risks, dependencies, and execution challenges.
Leverage data and operational insights to inform prioritization, planning, governance, and continuous improvement initiatives.
Advance product management capability by establishing operational standards, frameworks, tools, and best practices that support Product team effectiveness.
Partner with Product leaders to strengthen portfolio management, planning processes, delivery practices, and organizational maturity.
Support Product leadership planning cycles, business reviews, and strategic operational initiatives with analysis, recommendations, and decision support.
Identify operational risks, execution challenges, and cross-functional dependencies, recommending mitigation strategies and improvement opportunities.
Lead, coach, and develop Product Operations leaders and team members, fostering a culture of collaboration, accountability, continuous improvement, and operational excellence.
Required Skills & Qualifications:
Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field.
MBA or other advanced degree in Business, Technology, or a related field is considered an asset.
10+ years of progressive leadership experience in Product Operations, Portfolio Management, PMO, Product Management, Strategy, or a related business operations function within a complex technology organization.
Demonstrated experience leading planning, governance, portfolio management, and operational processes that support execution across large, cross-functional teams.
Proven ability to influence senior leaders and build alignment across Product, Engineering, Finance, Strategy, and other business functions to achieve organizational objectives.
Strong analytical, strategic, and operational leadership skills, including experience leveraging metrics, reporting, and business insights to support planning, prioritization, and executive decision-making.
Experience leading and developing managers and professional teams, including responsibility for talent development, performance management, and organizational effectiveness.
Strong communication and stakeholder management skills, with the ability to collaborate effectively across executive leadership teams and complex organizational structures.
Experience supporting Product and Engineering organizations within a SaaS, healthcare technology, or other technology-driven environment is preferred.
Experience implementing or improving Product Operations, portfolio management, governance, or planning practices during periods of organizational growth and change is preferred.
At PointClickCare, base salary is one of the many components that make up our total rewards package. This role offers a competitive base salary+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
PointClickCare Benefits & Perks
Benefits starting from Day 1
Retirement Plan Matching (RRSP & 401K)
Flexible Paid Time Off
Lifestyle/Wellness Spending Account
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Learning Programs & Resources
Employee Recognition … and more!
Equal Employment Opportunity:
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.
When you apply for a position, your information is processed and stored with Lever, in accordance with
Lever’s Privacy Policy
. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team:
recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
#LI-Remote
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role Summary:
Sony Interactive Entertainment (SIE) is seeking an experienced
Senior
Legal Operations Program Manager
to join our
Legal Operations Team
. In this strategic role, you will lead complex, cross-functional programs that enhance the efficiency, effectiveness, and scalability of SIE’s global Legal Department. You will serve as a central program management partner across Legal technology initiatives, helping shape and execute short-, mid-, and long-term roadmaps while bringing structure, prioritization, and consistency to a growing portfolio of tools and services.
The role will work closely across Legal and with partners in IT, Finance, Procurement, Privacy, and the broader business. The ideal candidate combines strong program management expertise with experience working within a Legal environment, hands-on knowledge of Asana, familiarity with legal technology, and a passion for operational improvement and innovation.
What You’ll Be Doing:
Program Management & Legal Technology
Lead complex, cross-functional Legal programs from planning through delivery, establishing clear roadmaps, priorities, timelines, milestones, and success measures.
Serve as a central program management partner across Legal technology initiatives, using Asana to manage workstreams, sprint schedules, dependencies, prioritization, and delivery.
Support development of the Legal technology roadmap across short-, mid-, and long-term priorities.
Partner with Legal stakeholders to conduct discovery, understand business requirements, and translate needs into actionable programs and solutions.
Support a portfolio of Legal technologies that may include CLM, eBilling, Matter Management, IP/Trademark management, e-signature, workflow automation, knowledge management, and AI-powered platforms.
Partner with IT and vendors on technology implementations, upgrades, integrations, and ongoing optimization.
Provide clear reporting to Legal leadership on program status, risks, dependencies, KPIs, and decisions required.
Operational Excellence & Legal Operations
Identify opportunities to simplify and improve Legal workflows using Lean, Six Sigma, and other continuous improvement methodologies.
Lead process mapping, root cause analysis, and development of standardized processes, playbooks, and documentation.
Partner with Legal Operations colleagues on vendor management, budget planning, reporting, analytics, and operational initiatives.
Use data and performance measures to identify opportunities and drive better decision-making across Legal.
Manage multiple concurrent initiatives while maintaining strong stakeholder alignment and clear communication.
AI & Innovation
Partner with Legal and technology teams to support the Legal Department’s AI and innovation roadmap.
Help evaluate, pilot, implement, and drive adoption of AI-powered legal tools and workflows.
Identify opportunities to apply generative AI and intelligent automation to areas such as legal research, drafting, contract review, and knowledge management.
Partner with IT, Information Security, Privacy, and other stakeholders to support appropriate governance, risk assessment, and responsible adoption of AI tools.
Support training and change management to increase adoption of new technologies and ways of working.
What We’re Looking For:
Bachelor’s degree or equivalent in Business Administration, Legal Studies, Information Systems, or a related field.
8+ years of progressive experience in program/project management, legal operations, or legal project management within a corporate legal department or leading law firm.
Strong program management experience with a demonstrated ability to lead complex, cross-functional initiatives from strategy through execution.
Hands-on experience with Asana as a project and work management platform.
Experience working with legal technology platforms such as CLM, eBilling, Matter Management, IP/Trademark management, or related Legal Operations tools.
Demonstrated experience with process improvement and operational excellence methodologies.
Strong analytical skills, including experience developing KPIs and executive-level reporting.
Excellent communication and stakeholder management skills, with the ability to influence across functions and levels.
Experience working in a fast-paced environment and managing multiple priorities simultaneously.
Preferred Qualifications:
PMP, PgMP, Lean Six Sigma, or similar project/process improvement certification.
Experience with IP and Trademark management applications such as Anaqua, Clarivate, CPA Global, or equivalent.
Experience evaluating, implementing, or scaling AI-powered legal technology.
Familiarity with SAP, Coupa, Tableau, Domo, Power BI, or similar enterprise platforms.
Experience working within a global, matrixed technology, gaming, entertainment, or consumer business.
CLOC involvement or other demonstrated engagement with the Legal Operations community.
#LI-GM1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$149,800
—
$224,600 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Palo Alto
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
We're hiring a Technical Program Manager to partner with Mistral's code and vibe research team - the researchers shaping how our models write, reason about, and play with code. You'll be their operational counterpart - the person who absorbs what the team is working on and makes it legible to the team, to leadership, and to adjacent teams.
This isn't a coordination role. It's a research partnership role - embedded with the team, fluent in what they're building, and operationally responsible for everything that isn't the science itself.
The ideal candidate is someone who is genuinely excited about code models. You play with them. You have opinions about what makes them feel good to use. You read the papers because you want to, not because you have to. A research background is a plus but not required - what matters is that you care about this domain and can hold your own in a room full of researchers working on it.
WHAT WILL YOU DO
- Research Visibility: Partner with the team to maintain a shared, accessible view of their ongoing work - what's in flight, where it's heading, what's ready to hand off. Make the research legible to adjacent teams and leadership without pulling researchers into status work.
- Operational Partnership: Be the team's operational partner. Handle the coordination, resourcing, and cross-team conversations that would otherwise sit on researchers' plates - so the team can stay focused on the science.
- Research-to-release: Own the operational path from research work to release candidate for code and vibe workstreams. Partner with the release function to ensure the team's work flows cleanly into Mistral's release machinery.
- Visibility & Communication Cadence: Code and vibe research connects to many other efforts across the organization. Keep these interfaces clean and high-signal, so the team's work integrates naturally with the wider science org.
- Strategic Communication: Translate the team's work into clear, well-timed updates for leadership and adjacent teams - what's being built, what matters, what's coming next.
WHAT WE'RE LOOKING FOR
- Genuine enthusiasm for code models and coding assistants - you play with them, push them, have opinions about them
- Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience
- 3+ years of experience in technical program management, operations, or research coordination
- Strong analytical skills; comfortable working in ambiguity and shaping it into structure
- Ability to engage substantively with research work and build real credibility with technical teams
- Excellent written and verbal communication; able to translate technical detail into clarity for different audiences
Nice to have criteria/ would be ideal if you have/are:
- Experience in research-heavy or ML/AI organizations
- Familiarity with code generation, coding agents, software engineering benchmarks, or related research areas
- Hands-on experience with modern coding tools - you're a user, not just an observer
- Track record of building systemic processes from the ground up
- Comfort working in fast-paced, high-ambiguity environments where priorities shift quickly
WHY JOIN US?
- Shape how frontier AI is built and released: You’ll design and operate the systems that connect scientific discovery to real-world deployment - ensuring our work scales with clarity, reliability, and speed
- Work inside the Science OS: Join a team building the operational backbone of Mistral’s science organization - where structure meets creativity and processes evolve through use, not bureaucracy
- Drive visible, high-leverage impact: Your work will sit at the intersection of research, engineering, and leadership - turning complexity into alignment and enabling confident, data-informed decisions across the company
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are looking for a Senior Associate, Marketing Operations to own the operational engine behind Garner’s demand generation motion. You will run day-to-day campaign operations, deliver marketing reporting and analysis, and keep lead data flowing to sales with speed and fidelity. This is an automation-first role: you will use AI tools to continuously convert manual work into monitored, hands-free processes, so the role gets more leveraged as you build. This role reports to the Director of Marketing Operations.
Where you will work:
This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday.
What you will do:
Own campaign operations end-to-end, including campaign enrollment, list processing, tracking setup, and CRM data hygiene, ensuring every campaign is accurately tracked and attribution is preserved
Own the marketing ops request queue, triaging and delivering requests within SLA and escalating only what requires systems-level judgment
Use AI tools and automation to convert repetitive campaign ops and request work into hands-free, monitored processes, measured by declining manual effort per campaign
Deliver marketing reporting and analysis, maintaining and automating the reporting library (recurring refreshes and event, webinar, and email performance reports) and executing one-off data pulls and analyses as needs arise
Own day-to-day lead routing operations, monitoring flow health, resolving routing exceptions, and maintaining speed-to-lead as routing logic and data sources evolve
What you will bring to the team:
1–3 years of experience in marketing operations, revenue operations, or a related operational role, preferably at a B2B organization
Hands-on HubSpot experience (workflows, forms, segmentation); Salesforce familiarity is a strong plus
An automation-first mindset: you’re comfortable with detail-oriented execution, and you’re routinely asking how a process could be made repeatable or hands-free
Fluency with AI tools (e.g., Claude) applied to real workflows, or strong motivation to build it fast
Data comfort: confident building reports and working in spreadsheets; SQL or Python exposure is a plus
A self-starter mindset toward understanding, documenting, and navigating new systems
Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time.
What you'll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target salary range for this position is $95,000 - $115,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.
WHAT YOU’LL DO
We're looking for a pricing strategist to join our GTM operations team. You'll work with our sales team to develop and deliver pricing proposals and ROI case studies for customers, and to help them execute deals. You'll also collaborate with product, marketing, and operations teams to define our overall pricing and packaging strategy.
WHAT YOU’LL BRING
- 4+ years of experience in consulting, banking, strategy, or business operations. Startup experience in a similar GTM operations role, specifically SaaS pricing, sales, marketing, and operations strongly preferred.
- Experience negotiating complex customer partnerships
- Familiarity with navigating sales cycles
- Strong understanding of developing GTM operations using data-driven decision-making
- Degree in Business Administration, Finance, or related field, or equivalent professional experience
EVEN BETTER…
- Experience in partnerships, business development, and value engineering roles
- Familiarity with AI or conversational AI technologies
- Previous 0-1 startup or fast-paced high-growth environment experience
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, as well as delicious snacks and coffee to keep you energized
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
Location: United Kingdom; Brazil; Ireland; Colombia; Argentina; Cyprus; Portugal; Lithuania; Canada; Mexico
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Krak is Kraken's consumer banking and payments product — a fast-moving team building the card, payments, and financial features that bring crypto to everyday life. The Krak Product Operations team sits at the heart of this, making sure the business can move quickly without getting blindsided by compliance, risk, vendor, or operational dependencies.
This is one of two roles in Krak’s Product Ops function, reporting to the Manager, Product Ops - Krak. You'll bring leadership to the day-to-day, working directly with compliance, legal, fraud, client engagement (CE), and external vendors to make sure new features land safely and successfully.
THE OPPORTUNITY
Product Ops at Krak is a co-ordination and intelligence function. Your job is to make sure that the cross-functional dependencies that could slow or derail delivery are surfaced early, actively managed, and resolved. You'll also help the team make better product decisions by curating the right operational data and bringing market and vendor intelligence into the room.
You'll work across four areas: compliance and risk co-ordination, third party vendor management, responding to management information (MI) and feature performance, and strategic market intelligence. Your job is to make sure the right conversations happen at the right time, and that nothing falls through the cracks on the way to launch.
Compliance & risk co-ordination
- Maintain live, product-specific trackers of open compliance and legal items, including DRIs, status, and upcoming milestones
- Triage new features against regulatory requirements ahead of development; ensure sign-off is built into delivery milestones
- Work closely with fraud leads to ensure fraud controls and risk/velocity rules are factored into feature design (card, third party payments, and others)
- Ensure fraud and CE teams are operationally positioned - with the right tooling, admin access, battlecards, and support articles - ahead of new product and feature launches
- Support incident response for product-related issues and ensure post-incident reviews feed into product changes
Third party vendor management
- Maintain product-specific vendor trackers covering status, open actions, key contacts, and upcoming milestones
- Own the cadence for performance reviews with key vendors and track actions to closure
- Maintain a working view of vendor roadmaps and capabilities; produce periodic briefings on where vendor developments create product opportunities or constraints
Responding to MI & feature performance
- Ensure experiments and feature launches are supported by readily available fraud, dispute, and CE metrics alongside commercial KPIs
- Interpret fraud, dispute, CE, and auth/decline data to identify emerging issues and surface them to the right teams
- Drive follow-through on cross-functional findings - whether that's a compliance flag or a vendor issue
Strategic market intelligence
- Scan the market for competitors' changes to features, pricing, and risk positioning
- Monitor regulatory and market developments that could affect the Krak roadmap
- Identify third party vendor capabilities that could enable features not yet on the roadmap; flag where the current stack may be a constraint
WHAT YOU BRING
- 3-5 years experience in a product operations, strategy, or programme management role in a consumer fintech, payments, or banking business - ideally at a company with a card or payments product
- Strong working knowledge of the regulatory and compliance landscape for consumer financial products in one of more regions
- Experience working alongside or within fraud and risk functions; understanding of how fraud controls interact with product design
- Proven ability to manage multiple concurrent workstreams with different stakeholders and different cadences, without dropping the ball
- Track record of turning complex operational data into clear, actionable MI for product and leadership teams
- Structured thinker who's comfortable in the detail but can step back and see the bigger picture
- Strong communicator - able to translate between the worlds of compliance, risk, engineering, and product
NICE TO HAVES
- Experience with card issuing programmes (scheme rules, chargeback processes, fraud typologies)
- Familiarity with third party banking and payments vendors (e.g. BIN sponsors, scheme processors, TPP aggregators)
- Prior experience in a fast-scaling consumer fintech or neobank
- Exposure to crypto or digital assets products
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Madrid, Spain
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
The primary function of this role is to provide dedicated strategic intelligence, data analysis, and commercial insight support to the Global Partner Director and the Global Sales Operations team. The Sales Strategy & Business Operations Analyst is responsible for transforming raw partnership data — converting CRM, revenue performance, financial metrics, and market intelligence — into clear, actionable insights that directly support the strategic decisions of Aleph's partnership leadership.
The ideal candidate is a rigorous analyst who knows how to ask the right questions of data, surface the findings that matter, highlight commercial opportunities, and present them in a way that makes complex decisions easier for leadership to make.
Key Responsibilities
Strategic Market Data Insights & Decision Support
Serve as the dedicated analytical expert — delivering data-driven insights and commercial analyses that directly support strategic decision making
Conduct Book of Business analyses to assess portfolio health, identify revenue concentration risks, and uncover growth opportunities across markets
Build and maintain updated client tiering frameworks — segmenting the advertiser base by revenue potential, strategic value, and engagement level to prioritize commercial focus
Track and analyze Average Revenue per Advertiser (ARPA) evolution across markets, identifying drivers of growth or decline and flagging accounts that require commercial attention
Analyze churned client data to identify patterns, root causes, and reactivation opportunities — developing insights that support win-back strategies and reduce future churn
Support QBR preparation, business planning, and executive presentations
Market & Competitive Intelligence
Conduct competitive benchmarking and market analysis across digital advertising
Conduct seasonality analyses to anticipate fluctuations, trends, risks, and opportunities — helping align commercial planning with market cycles
CRM & Salesforce Data Analysis
Extract, validate, and analyze Salesforce CRM data to produce accurate pipeline and performance reports
Flag data quality issues or inconsistencies that could affect reporting accuracy or strategic analysis
Reporting & Documentation
Create and distribute scheduled and ad-hoc operational reports focused on partnership metrics and strategic KPIs
Prepare briefing materials and data summaries for internal and external meetings
Maintain clear documentation for reporting methodologies, data definitions, and analytical frameworks
What We're Looking For
Education & Experience
Bachelor's degree in Business Administration, Economics, Data Analytics, or a related field
2–4 years of professional experience in a business analytics, sales operations, revenue analysis, or strategic insights role — ideally within digital media, adtech, or a global tech or media company
Hands-on experience working with Salesforce CRM for data extraction, pipeline analysis, and reporting
Prior experience supporting senior leadership with data analysis and strategic recommendations is strongly valued
Skills & Competencies
Strong analytical mindset — ability to translate complex datasets into concise, leadership-ready insights and recommendations
Advanced proficiency in Excel and/or Google Sheets and other data visualization tools
Excellent written and verbal communication skills in English
High attention to detail, ownership mentality, and comfort working across time zones in a global team
You'll Thrive Here If You...
Are excited by turning data into decisions — not just producing reports, but influencing strategy
Are proactive — bringing insights before leadership has to ask for them
Take ownership seriously
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 40,000.
In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: Jeddah, Saudi Arabia
Eram Talent, a leading global talent acquisition solutions provider specializing in multi-industry recruitment, is hiring for its prestigious client.
The Financial Operations Analyst is responsible for the invoice verification and accounting operation of C&C active contracts and projects. The Financial Operations Analyst role’s main responsibilities are: invoice verification, tracking, reporting, analysing, and recording all contractual and associated financial expenditure.
The work location for this role would be onsite at
Thuwwal, Saudi Arabia.
Key Responsibilities
Invoice Verification:
Verify invoices for accuracy of C&C active contracts and projects in accordance with Purchase Orders and contract terms and conditions, ensuring full compliance with published organizational policies, procedures, accounting principles, and financial regulations.
Financial Processing & SAP Management:
Ensure completeness of documentation for all invoices and financial actions across all projects and contracts; obtain appropriate approvals, create SAP entries, ensure all costs are correctly charged to assigned WBS/Cost Center and GL codes, and support the Finance department for payment finalization.
Stakeholder & Vendor Management:
Develop strong relationships with proponents, vendors, and internal departments. Handle customer requests and queries, resolve discrepancies or operational issues (such as PO extensions or invalid charging codes), investigate slow approvals, and assist with past due or denied invoices.
Reporting & Financial Analysis:
Provide accurate reports and detailed analysis on invoices, vendor financial data, trends, and performance across contracts and projects using modern business tools and analytical techniques.
Process Improvement:
Continuously review business processes and systems to recommend effective, practical improvements in line with industry best practices.
General Support:
Perform other applicable tasks and duties assigned within the realm of the employee’s knowledge, skills, and abilities in the field of the position.
Requirements
Qualifications & Experience
Education:
Bachelor's Degree in Business Administration, Accounting, Finance, or a closely related field.
Experience:
Minimum of four (4) years of relevant professional experience in a similar financial operations, accounting, or project finance role.
Technical & Core Competencies
Software Proficiency:
Strong working knowledge of MS Office Suite and the SAP Finance Module.
Accounting Expertise:
Comprehensive understanding of best practices in accounting, financial management, and business processes in compliance with relevant legislation and accounting standards.
Communication:
Excellent command of both oral and written English.
Professional Conduct:
Demonstrated ability to handle confidential information with discretion and work professionally with individuals across all organizational levels.
Performance Under Pressure:
Proven ability to manage competing priorities, work under pressure, and deliver high-quality results within tight deadlines.
УдалённоUnited States
УдалённоUnited States
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Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоThis role is open to applicants from EMEA (selected countries)
УдалённоseniorSingapore
ОфисAthens
ГибридГеография найма не уточнена
УдалённоseniorUkraine
УдалённоГеография найма не уточнена
УдалённоRemote, USA
seniorUnited States, San Mateo, CA
ГибридСША; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
seniorNew York City, New York
ОфисLondon
УдалённоUnited Kingdom; Brazil; Ireland; Colombia; Argentina; Cyprus; Portugal; Lithuania; Canada; Mexico; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
ГибридMadrid, Spain; High attention to detail, ownership mentality, and comfort working across time zones in a global team