Head of Growth & Operations

About Openbase: Openbase.ai is an AI gateway that helps developers and businesses access multiple AI models through one API, simplifying model access, routing, and usage management to enable teams to focus on building AI products. The MVP is ready. The opportunity: Work directly with the founder to grow Openbase into a business with repeatable customer acquisition, strong retention, and disciplined operations. Own commercial execution including finding first customers, testing acquisition channels, improving onboarding, building partnerships, and organizing people and systems to grow. Aim to reach 10,000 users with clear milestones for activated developers, retained customers, paying accounts, and profitable usage. What you will own: 1. Go-to-market and customer acquisition: — Identify strongest initial customer segments (AI startups, independent developers, agencies, software teams). — Develop positioning and explain why developers should choose Openbase. — Launch and improve acquisition via X, SEO, AI search engines, developer communities, partnerships, targeted outbound. — Test paid campaigns with budgets, conversion tracking, criteria for scaling or stopping. — Build growth roadmap with weekly experiments and monthly acquisition targets. 2. Developer activation and retention: — Own journey from website visit to signup, first API request, first payment, ongoing usage. — Collaborate with engineering to remove onboarding friction, improve documentation, quickstarts, integration examples. — Engage directly with developers to understand usage and retention. — Establish onboarding communications, customer support, reactivation campaigns. — Turn successful implementations into case studies and referrals. 3. Sales and partnerships: — Personally source and close early customers. — Build qualified pipeline of startups and businesses with recurring AI usage. — Develop distribution partnerships with developer tools, AI communities, accelerators, complementary platforms. — Coordinate technical evaluations and customer requirements with engineering. — Build repeatable sales process as demand grows. 4. Business execution and team management: — Translate company goals into weekly priorities, accountable owners, delivery dates. — Recruit and manage freelancers, agencies, future hires across growth, content, developer relations, customer success. — Own marketing budget allocation and evaluate spending against results. — Coordinate customer needs with product and engineering priorities. — Implement workflows and automation to reduce manual work. 5. Metrics and commercial performance: — Maintain dashboard covering acquisition, activation, retention, paying customers, API usage. — Track customer acquisition cost, conversion rates, retention by channel. — Separate customer spending from provider costs and Openbase’s retained revenue and gross profit. — Monitor promotional credits and infrastructure costs to keep growth economically sound. — Provide founder with weekly view of results, blockers, decisions needed. What we are looking for: — Experience leading growth and commercial execution at early-stage SaaS, API, developer-tools, or AI infrastructure company. — Evidence of acquiring users from early starting point with specific numbers and personal contribution. — Understanding of developer audiences and technical product adoption. — Ability to understand API integration, follow documentation, discuss onboarding with engineers. — Hands-on ability to run experiments, analyze funnels, conduct customer calls, manage delivery. — Experience managing budgets and external specialists. — Strong written English, sound judgment, comfort working directly with founder. — Experience with usage-based pricing, developer relations, technical SEO, AI model platforms is relevant. Why join: — Direct ownership of Openbase’s launch and growth. — Close collaboration with founder and engineering team. — Opportunity to build commercial function from earliest stage. — Scope to take on broader company leadership as business grows. How to apply: Send CV or LinkedIn profile with brief answers to questions about past product growth, acquisition channels, approach to first 1,000 activated developers, personal execution vs specialists, location, availability, compensation expectations, and example of growth experiment or operating system built.