Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
As a Manager of Solutions Engineering for Commercial at Grafana Labs, you will be responsible for all aspects of building and managing a team of high-performing Solution Engineers. You will own the regional build-out with your sales leader counterparts, adopting existing OSS Specific GTM strategies and developing new ones as needed. You’ll work with your Customer Experience counterparts to ensure that your customers are successful after the sale, in their adoption and roll-out of Grafana products through professional services, support, training, and customer success. You’ll work with marketing to drive community and adoption programs in the region designed to broaden the adoption of both OSS and commercial/cloud versions of our products. You’ll also work closely with Product Management and Engineering to ensure that we are constantly delivering value to our customers by influencing the roadmap, based on your customers and team feedback, as well as leveraging your own experience in the Monitoring and Observability space. All of this will be required for you to hit and then exceed your region's financial targets and ultimately, our company's goals. Your impact will be felt globally when the job is done well.
What You’ll Be Doing:
Attract, recruit, ramp, and mentor a team of great Presales SE’s from diverse backgrounds and experiences.
Get the best out of your team with a coaching mindset and lead from the front approach. Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team.
This role requires you to lead from the front! Executive sponsorship of key accounts in the region will be key to your success. The right candidate will be a thought leader to customers and internally within Grafana Labs.
Direct the bulk of your day-to-day work based on guidance and goals from your leadership, owning the planning, actions and outcomes of the region.
Partner with Sales leadership on top of funnel programs, marketing initiatives and community/company events to drive awareness of Grafana’s brand and the problems we help solve.
Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful.
Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering
Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with discovery, demonstrations, key stakeholder interviews, workshops and technical validation, including POVs and Mutual Account Plans
Own your teams PG plan in partnership with your sales and sales leader counterparts, helping build pipeline for new logo targets
What Makes You a Great Fit:
Located on the West Coast
5+ years in the high tech industry having held roles such as Developer, Sales Engineer/Architect, Manager, etc.
Direct experience mentoring, developing people and managing performance over time.
Experience in Open Source selling or Cloud first/Product led sales go to market motion a big plus.
Direct experience implementing and/or executing a formal sales methodology, Command of the Message, qualification frameworks like MEDDPICC.
Direct experience selling monitoring/data/visualization products.
Direct experience in DevOps (IaC, CI/CD, GitHub Actions, etc) a plus
Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets.
Proven ability to work with sales leader counterparts
Compensation & Rewards
In the US, the OTE (On-Target Earnings) compensation range for this role is $234,000 - $278,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Abu Dhabi, United Arab Emirates
Workplace: remote
You will lead analytics for the
Services
cluster — the set of domains that protect trust, safety, and quality across every interaction on our platform. This is where the integrity of the marketplace is safeguarded and where millions of passengers and drivers experience inDrive as a safe and reliable place to be. Your teams will span five closely connected areas:
Watchdocs
(driver document verification and work with the compliance base),
Trust & Safety
(everything related to trust and safety in rides — incidents and safety features),
Customer Support
(both the product tooling for handling user requests and the automation of that work, plus WFM analytics of support agents' performance),
Customer Experience
(Voice-of-the-Customer feedback and connecting satisfaction metrics such as CSAT/DSAT to business metrics), and
Antifraud
(protecting rides, transactions, ratings, and more from abuse across inDrive).
You will build and manage a team that partners closely with
product, operations, support, and compliance
to turn a large volume of behavioral, operational, and feedback signals into decisions that reduce risk and improve experience at the same time. From detecting and quantifying fraud across rides and transactions, to measuring the real business impact of safety features and support automation, to linking customer-feedback metrics (CSAT/DSAT) with core business outcomes — your work will define how the company balances protection, cost, and user satisfaction.
In this role, you will act as a
strategic partner
to product and business leaders, as well as to Trust & Safety and Compliance stakeholders — shaping the analytics agenda for the Services cluster, defending its strategy in front of senior leadership, and building scalable processes, metrics, and standards that make trust and safety measurable across the whole platform.
Key Responsibilities
Own the
analytics strategy and roadmap
for the Services cluster (Watchdocs, Trust & Safety, Customer Support, CX, Antifraud), align it with company-level priorities, and defend it in front of senior leadership
Build, grow, and develop a
team of 11+
(analysts) — hiring, mentoring, and setting quality standards across the cluster
Lead
Antifraud analytics
: detect and quantify fraudulent behavior across rides, transactions, and ratings; evaluate the effectiveness of anti-fraud rules and models and their trade-off with false positives
Drive
Trust & Safety analytics
: measure incident rates, evaluate the impact of safety features, and help prioritize initiatives that reduce risk for passengers and drivers
Oversee
Customer Support analytics
: assess support tooling and automation effectiveness, contact-rate drivers, resolution quality, and WFM analytics for agent capacity and performance
Lead
CX analytics
: connect Voice-of-the-Customer metrics (CSAT/DSAT) to business outcomes such as retention and revenue, and turn feedback into prioritized product and operational actions
Guide
Watchdocs analytics
: the document-verification funnel, compliance coverage, and the balance between compliance rigor and a smooth driver onboarding experience
Define and
standardize metrics, definitions, and monitoring
across the cluster; ensure data quality in partnership with DWH, DS, and Engineering
Establish best practices in
experimentation (A/B testing), causal inference, forecasting, and effect measurement
across the team
Partner cross-functionally at the
company level
(Product & Tech & Business, DWH, DS, Engineering) and act as a trusted advisor to Head / Director / C-suite stakeholders
Skills, Knowledge and Expertise
6+ years of experience in data or product analytics, preferably in tech, ride-hailing, marketplace, or platform businesses
2+ years of people management, leading teams of 10+ people, including other managers or team leads
Strong expertise in SQL and Python (or R), with a solid foundation in statistics and experimentation (A/B testing, causal inference)
Proven ability to translate large volumes of behavioral, operational, and feedback data into decisions that balance risk, cost, and user experience
Experience partnering with senior stakeholders (Head / Director / C-suite) and forming and defending strategy at the company level
Proficiency in BI tools (Tableau, Looker, Redash, or similar)
Strong communication skills and the ability to present complex findings clearly to both technical and non-technical audiences
English proficiency at B2 or higher for international collaboration
Nice to Have
Hands-on experience in one of the Services domains — Trust & Safety, Antifraud, Customer Support / WFM, CX / Voice-of-the-Customer, or compliance
Experience with fraud / risk modeling, anomaly detection, or safety analytics
Familiarity with text / sentiment analysis for customer-feedback data
Experience scaling analytics across multiple countries and verticals
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
As the Technical Revenue Accounting Lead, you will lead technical revenue accounting initiatives, including ASC 606 compliance, complex contract reviews, and new product/pricing assessments. This role requires someone who can not only deliver robust technical conclusions but also understand the operational impact on our order-to-cash (OTC) processes.
You will collaborate closely with the Revenue Accounting team and cross-functional partners, translating technical policies into scalable solutions that integrate smoothly into our financial systems.
This is a full-time, hybrid position based out of our Oakland, CA, Denver, CO, New York, NY, or Philadelphia, PA offices. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
Technologies You’ll Use
Netsuite and Netsuite ARM, Salesforce, Ironclad, BigQuery and Snowflake
What You’ll Do
Own technical revenue documentation. Write and review ASC 606 position papers for the most complex revenue arrangements across Fivetran and dbt Labs. Document the relevant facts, accounting guidance, alternatives considered and rationale for each conclusion. Lead technical discussions with external auditors.
Lead revenue assessments for new products and commercial programs. Partner with Product, Pricing and Go-to-Market before launch to identify performance obligations, evaluate standalone selling prices (SSP), assess contract modifications and determine when and how revenue should be recognized. Translate conclusions into clear requirements for Billing, Revenue Accounting and Business Systems.
Advise on strategic and nonstandard deals before signature. Serve as the senior Revenue Accounting partner to Deal Desk, Sales and Legal. Evaluate proposed terms for complex arrangements, including combined SaaS and on-premises offerings, usage commitments and contracts with multiple performance obligations. Explain how proposed terms affect revenue timing, measurement and presentation.
Own and maintain ASC 606 policies. Update revenue policies as products, pricing models and contract structures evolve. Align policies across Fivetran and dbt Labs and provide practical guidance so teams can apply them consistently.
Lead the SSP study and allocation methodology. Define how SSP is established, evaluate pricing and transaction data, document key judgments and oversee periodic reassessments. Translate approved conclusions into allocation rules and controls in NetSuite ARM.
Determine the accounting for customer and partner programs. Assess contractual credits, including when and how to recognize them, as well as reseller and partner incentives, rebates and marketplace arrangements. Evaluate gross versus net presentation where relevant.
Own the contract review framework. Maintain ASC 606 checklists, documentation standards and escalation criteria. Coach revenue accountants on applying the framework and identifying terms that need technical review as deal volume grows.
Research emerging revenue issues and recommend a path forward. Evaluate applicable guidance, develop a recommendation and present it to the Controller. Explain the practical implications to business teams so they know what decisions or process changes are needed.
Review complex revenue matters at close. Review judgmental revenue journal entries and related flux analysis. Partner with Revenue Accounting and Financial Reporting on footnote disclosures, including contract balances and remaining performance obligations.
Drive revenue process and systems improvements. Lead the technical revenue work for the Fivetran and dbt Labs integration. Define requirements, sign off on the accounting design, and own user acceptance testing for NetSuite ARM. Validate that the system applies approved policies and produces the expected accounting results.
Skills We’re Looking For
At least 10 years of progressive accounting experience, including 5 or more years in public accounting with substantial ASC 606 work for software or SaaS clients. Bachelor’s degree in Accounting, Finance or a related field.
Hands-on ASC 606 expertise and a record of independently researching, writing and defending technical accounting positions with auditors.
Experience assessing subscription, consumption and software licensing arrangements, including nonstandard terms, new products and pricing changes.
Experience developing or evaluating SSP methodologies and applying them to arrangements with multiple performance obligations.
Ability to turn accounting conclusions into policies, controls, system requirements and test scenarios.
Experience leading technical work across functions and explaining complex accounting to both Finance and business teams.
Fluency with AI tools for contract review, technical research or memo drafting, with the ability to verify outputs against source documents and accounting guidance.
Bonus Skills
CPA license or equivalent professional accounting qualification.
In-house technical revenue accounting experience at a SaaS or enterprise software company.
Experience implementing NetSuite ARM or another revenue subledger or integrating revenue policies and systems after a merger.
Experience using SQL or large usage datasets to validate revenue outcomes.
Experience in a public accounting firm’s national office or equivalent technical accounting consultation group, particularly on complex ASC 606 matters.
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$165,068
—
$206,335 USD
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$154,286
—
$192,857 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: San Francisco; Remote (United States); London; Belgrade; New York City
ABOUT THE ROLE
Perplexity is building cybersecurity products where agents do the security work, not just assist with it. Our security team already runs agents on our own environment every day, across finding vulnerabilities, testing our defenses, securing our cloud, and responding to threats. Now we're turning that work into products for customers, and we expect those products to span application security, offensive testing, cloud security, detection and response, and areas we haven't picked yet.
We're looking for a hands-on Software Engineer to build these products end to end, from the security logic and agent workflows to the integrations and product surfaces customers use. You'll ship to design partners and enterprise customers quickly, and you'll work directly with the security engineers who do this work internally, so what we build is grounded in real codebases, real environments, and real attackers.
RESPONSIBILITIES
- Build security products from zero to one across domains such as application security, penetration testing and offensive security, cloud security, and detection and response.
- Build agents that do real security work: review code and find vulnerabilities, test applications and infrastructure like an attacker, assess cloud configurations, and investigate threats, then validate findings and recommend or apply fixes.
- Build the systems underneath: multi-tenant services, data pipelines, and secure execution environments that run against customer code, cloud accounts, and telemetry.
- Build integrations with the tools customers already use: source control and CI/CD, cloud providers, identity providers, security tools, ticketing, and chat.
- Ship the product surfaces customers use: APIs, dashboards, onboarding, and workflows that fit how security and engineering teams actually work.
- Hold the product to the same standard we hold ourselves: strong tenant isolation, least privilege, safe handling of customer secrets and data, and tight controls on any agent that acts in a customer environment.
- Define how we measure quality (finding accuracy, false positive rate, exploitability, time to fix, cost) and use it to drive improvements.
- Work directly with design partners and customers, and help decide which security problems we should build products for next.
QUALIFICATIONS
- 4+ years of experience as a software engineer building production systems, with meaningful time spent on security products, security data platforms, or security engineering with heavy software development.
- Proficiency in at least one major programming language (such as Python, Go, TypeScript, or Rust) and experience owning production services end to end.
- Hands-on depth in at least one security domain, such as application security, penetration testing or offensive security, cloud security, or detection and response, and curiosity to work across the others.
- Experience integrating with security- or developer-relevant systems such as source control, CI/CD, cloud provider APIs, identity providers, scanners, or SIEMs.
- Familiarity with cloud infrastructure (AWS preferred) and building secure, multi-tenant SaaS.
- Comfortable working directly with customers and shipping pragmatic improvements quickly in an ambiguous, early-stage product area.
- Bonus: experience building LLM-powered agents, evaluation frameworks, or tool-using automation for security or other high-stakes domains.
- Bonus: experience at a security product company (AppSec, pentesting, cloud security, detection and response) or on an internal security platform at scale.
Location: San Francisco; Remote (United States); London; Belgrade; New York City
ABOUT THE ROLE
Perplexity is building cybersecurity products where agents do the security work, not just assist with it. Our security team already runs agents on our own environment every day, across finding vulnerabilities, testing our defenses, securing our cloud, and responding to threats. Now we're turning that work into products for customers, and we expect those products to span application security, offensive testing, cloud security, detection and response, and areas we haven't picked yet.
We're looking for a hands-on Software Engineer to build these products end to end, from the security logic and agent workflows to the integrations and product surfaces customers use. You'll ship to design partners and enterprise customers quickly, and you'll work directly with the security engineers who do this work internally, so what we build is grounded in real codebases, real environments, and real attackers.
RESPONSIBILITIES
- Build security products from zero to one across domains such as application security, penetration testing and offensive security, cloud security, and detection and response.
- Build agents that do real security work: review code and find vulnerabilities, test applications and infrastructure like an attacker, assess cloud configurations, and investigate threats, then validate findings and recommend or apply fixes.
- Build the systems underneath: multi-tenant services, data pipelines, and secure execution environments that run against customer code, cloud accounts, and telemetry.
- Build integrations with the tools customers already use: source control and CI/CD, cloud providers, identity providers, security tools, ticketing, and chat.
- Ship the product surfaces customers use: APIs, dashboards, onboarding, and workflows that fit how security and engineering teams actually work.
- Hold the product to the same standard we hold ourselves: strong tenant isolation, least privilege, safe handling of customer secrets and data, and tight controls on any agent that acts in a customer environment.
- Define how we measure quality (finding accuracy, false positive rate, exploitability, time to fix, cost) and use it to drive improvements.
- Work directly with design partners and customers, and help decide which security problems we should build products for next.
QUALIFICATIONS
- 4+ years of experience as a software engineer building production systems, with meaningful time spent on security products, security data platforms, or security engineering with heavy software development.
- Proficiency in at least one major programming language (such as Python, Go, TypeScript, or Rust) and experience owning production services end to end.
- Hands-on depth in at least one security domain, such as application security, penetration testing or offensive security, cloud security, or detection and response, and curiosity to work across the others.
- Experience integrating with security- or developer-relevant systems such as source control, CI/CD, cloud provider APIs, identity providers, scanners, or SIEMs.
- Familiarity with cloud infrastructure (AWS preferred) and building secure, multi-tenant SaaS.
- Comfortable working directly with customers and shipping pragmatic improvements quickly in an ambiguous, early-stage product area.
- Bonus: experience building LLM-powered agents, evaluation frameworks, or tool-using automation for security or other high-stakes domains.
- Bonus: experience at a security product company (AppSec, pentesting, cloud security, detection and response) or on an internal security platform at scale.
Location: Belgrade, Serbia; Poland; Kazakhstan; Spain; Georgia
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a
Head of Compliance & Customer Protection
to join our team.
Your main tasks will be:
Merge moderation and Customer Protection into one process: signal → risk assessment → review → decision → enforcement → appeal;
Manage moderation of clients and partners: set review priorities, SLAs, quality control and the review of wrongful restrictions;
Run investigations of complaints and violations: fraud, pressure on clients and other prohibited practices; ensure evidence and proportionate decisions;
Develop and update rules together with Legal; turn agreed requirements into instructions for moderators, Support, Supply and partners;
Ensure decisions are enforced across teams: Support communicates with the client, Supply drives partner actions, Compliance checks that the violation is fixed and does not recur;
Remove root causes of repeat violations: change checks, rules, partner training and product requirements based on investigation findings;
Automate checks with error control: together with ML and automation, choose processes to automate and set requirements for accuracy, manual review, appeals and rollback;
Manage the team (in-house and freelancers) and the function's efficiency: plan workload, train people, review errors, control the speed, quality and cost of checks;
Report the risk picture: serious and repeat violations, misses, wrongful blocks, investigation timelines and enforcement of measures.
We expect from you:
Building an end-to-end risk process: intake, risk assessment, investigation, decision, enforcement, appeal;
Moderation management: priorities, SLAs, quality control, sample-based review;
Investigations: collecting evidence, recognising fraud and pressure patterns, proportionate measures;
Turning legal requirements into operational rules and instructions for several teams;
Automating checks with ML: requirements for accuracy, manual review, appeals and rollback; evaluating pilots by missed violations and wrongful blocks;
Data and reporting: case tracking by risk, cause, timing, decisions and recurrence; checking data quality and separating the effect of measures from changes in volume.
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Children's education reimbursement
. 50% compensation for the costs of kindergarten or school, up to $1000 gross per year per child, according to the paychecks after the integration period.
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: Belgrade, Serbia; Poland; Kazakhstan; Spain; Georgia
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for a
Partner Economics & Incentives manager
to join our team.
Your main tasks will be:
Design the architecture of commissions, bonuses, promotions and commercial leagues, including the economics of tier moves and status retention;
Translate the quantity and quality order into a clear partner action and a commercial incentive;
Calculate the incremental result, payouts, payback, margin and sensitivity; exclude paying for organic growth;
Design pilots, anti-fraud, accrual rules and disputed cases with Analytics, Finance and Compliance/Legal;
Maintain a single catalogue of programmes; hand over conditions to account managers; evaluate the effect after a bonus ends; propose to scale, change or stop.
We expect from you:
Partner and platform unit economics: payouts, margin, cost to serve, payback;
Incentive design that ties a bonus or commission to a specific behaviour change;
Measuring incremental effect: baseline dynamics, comparison group, costs;
Designing commercial leagues and tiers: entry, promotion, status loss;
Anti-fraud: artificial activity, multi-accounts, metric manipulation;
Financial modelling and sensitivity analysis.
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Children's education reimbursement
. 50% compensation for the costs of kindergarten or school, up to $1000 gross per year per child, according to the paychecks after the integration period.
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: London
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least three of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Responsibilities:
— Develop and scale acquisition creative across multiple products.
— Own the creative strategy for assigned lanes including customer understanding, discovering new angles, writing hooks and scripts, developing visual formats, and expanding proven winners.
— Collaborate closely with writers, creators, editors, and Paid Media to translate customer insights and performance learnings into clear creative direction and ads that drive profitable growth.
— Build deep customer intelligence using reviews, interviews, surveys, competitor analysis, and performance insights.
— Develop personas based on real customer motivations and moments where products matter.
— Translate research into actionable creative opportunities.
— Discover new acquisition growth sources and systematically expand proven winners.
— Identify and test new customer segments, purchase motivations, use cases, and creative territories.
— Develop angles, hooks, and scripts using direct-response fundamentals.
— Own visual packaging of ideas including opening hooks, demonstrations, shot direction, pacing, text, and editing.
— Reverse-engineer successful paid and organic creative from competitors and adapt for Freebird.
— Maintain a diversified creative portfolio with strategic territory maps.
— Track performance and coverage gaps to direct testing and improve acquisition.
— Build monthly sprint plans supporting 30 concepts per month per lane.
— Prioritize opportunities based on evidence, performance, business needs, and production capacity.
— Identify drivers of winning creative and build expansion plans.
— Partner with Paid Media and Analytics to evaluate creative performance by CAC, purchase volume, and profitable spend.
— Use metrics to diagnose performance and turn tests into clear decisions.
— Coach writers and partner with creator leadership to improve creative quality.
Requirements:
— Proven success developing performance creative strategy for DTC or ecommerce brands with measurable acquisition results.
— Experience discovering new winning angles and expanding proven creative into profitable spend.
— Hands-on experience conducting customer research including reviews, interviews, surveys, and VOC analysis.
— Ability to understand motivations and beliefs beyond demographics.
— Experience directing writers and collaborating with creators, editors, production, and paid media teams.
— Ability to translate strategy into clear direction.
— Experience managing creative strategy across multiple products, audiences, or acquisition portfolios.
— Strong commercial judgment linking creative performance to CAC and business results.
— Hands-on experience developing and evaluating Meta acquisition creative at scale.
— Strong visual creative judgment and direct-response copywriting skills with examples.
— AI fluency and resourcefulness in workflow improvement using modern tools.
Benefits:
— Remote-first and flexible work environment with autonomy and meaningful overlap with US working hours.
— Competitive compensation and benefits including medical, dental, vision coverage, 401(k) with company match, and unlimited PTO.
— Opportunity to join a profitable, high-growth 9-figure DTC brand with significant ad spend and established creative operations.
— Real ownership and accountability for creative strategy and acquisition results.
— Fast-paced environment focused on impactful ideas without unnecessary bureaucracy.
— High autonomy with low politics and trust in employees.
— Supportive, collaborative, and people-focused culture.
— Commitment to continuous growth, improvement, and innovation without fear.
Responsibilities:
— Set standard metrics and goals for Referral Management team members for referral processing, documentation management, Benefit Verification (BV), and Prior Authorization (PA) processing.
— Develop and support LUX Infusion’s culture within the Referral Management departments.
— Establish training protocols for new employees and evaluate performance against metrics and goals, implementing corrective actions or training plans as needed.
— Create communication processes for Referral Management team members to engage internal and external stakeholders to gather missing or inaccurate information.
— Collaborate closely with internal department leadership to ensure optimal continuity of patient referral activities.
— Provide administrative and leadership support for accreditation-related processes or data collection involving Intake or Referral departments.
— Work with referral and pharmacy operations management peers to support successful end-to-end referral processes.
— Review department alignment with SLAs regularly, identify trends, and take necessary actions.
— Support staffing and resource adjustments to meet referral volumes and organizational growth goals.
— Maintain effective communication with intake and Patient Services specialist teams regarding leadership updates impacting people, processes, and technology.
— Serve as a point of escalation for issue management related to Intake & Referral Specialists.
— Assign duties and manage employee performance, including productivity reviews, job descriptions, performance evaluations, disciplinary actions, and personnel paperwork.
— Prioritize and manage multiple tasks and projects concurrently.
— Be flexible with scheduling and able to work overtime; occasional overnight travel by car or plane may be required.
Requirements:
— 5-7 years managing patient referral and prescription activities in infusion or specialty therapies.
— 3-5 years experience in infusion or specialty therapy reimbursement or payer processes.
— 3-5 years supporting prescriber, healthcare setting, patient, and field communications related to referral or prescription services.
— 1-3 years successful management or leadership of department employees.
— Strong customer service skills for internal and external customers, meeting quality standards and evaluating satisfaction.
— High School Diploma or equivalent required; Bachelor's Degree preferred.
— Advanced computer and internet skills, including Microsoft Office (Excel, Word, Access Database).
— Knowledge and understanding of financial information and reporting.
— Willingness to travel up to 5% for business purposes.
— Preferred: 1-3 years people management experience overseeing pharmacy intake or referral process teams.
— Strong knowledge of infusion therapies, patient qualification steps, and ability to lead teams through these processes.
— General knowledge of payer contracts for infused therapies and operational requirements.
— Strong knowledge of specialty prescription and referral documentation workflows and provider communication needs.
— Strong working knowledge of medical and pharmacy terminology.
— General knowledge of intake requirements for insurance payors including Medicare, Medicaid, Medicare D, Commercial, and pharmacy plans.
— Ability to communicate effectively, inspire and motivate staff at all levels.
— Strategic and proactive thinking.
— Ability to maintain accurate records and prepare reports and correspondence.
— Organizational and coordination skills.
— Ability to set priorities and assign work.
— Ability to identify opportunities for process improvement and implement changes.
— Excellent verbal, written, and group presentation skills.
— CPR knowledge.
Benefits:
— Purpose-driven leadership work with real patient impact.
— Patient-first, clinician-led culture.
— Collaborative and supportive teammates valuing high standards and empathy.
— Opportunity to grow with an organization building meaningful infusion care.
Additional Information:
— Salary range: $100,000 to $110,000 USD per year.
— Physical demands include occasional standing, walking, sitting, use of hands, reaching, climbing stairs, balancing, stooping, kneeling, crouching, crawling, talking, and hearing.
— May occasionally lift/move up to 25 pounds.
— Specific vision abilities required.
— Employees must participate annually in legal and ethical compliance training and adhere to company policies.
— LUX Infusion is an Equal Opportunity Employer.
— Reasonable accommodations available for individuals with disabilities.
To apply: https://weworkremotely.com/remote-jobs/lux-infusion-director-of-referral-services
Responsibilities:
— Lead, coach, and hire sales engineers globally in partnership with regional GTM leaders to ensure consistent presales standards across regions.
— Manage presales capacity and deal coverage with regional sales leaders, tracking technical win rates, POC conversion, and cycle times to improve team performance.
— Establish standards for technical discovery, demos, and POCs, including success criteria, timelines, and reviews, and enforce adherence.
— Build and maintain demo environments, reference architectures, and solution patterns across platforms such as Splunk, Cisco, Dynatrace, and others; lead hands-on evaluation of new platforms and technologies.
— Act as senior technical voice on strategic and complex opportunities, assisting customers in building technical and business cases for PowerConnect.
— Own technical responses to RFPs and architecture reviews, maintaining a reusable response library.
— Accurately scope deployments and ensure smooth handoffs to Customer Success and Professional Services.
— Conduct market research and competitive analysis of SAP security and observability landscape, maintaining competitive positioning and equipping the field to win.
— Facilitate feedback loops from field to Product and Engineering teams, capturing customer requirements, product gaps, and win/loss themes for roadmap discussions.
— Deliver technical enablement for RHONDOS sellers and partner technical teams at Cisco, Splunk, and Dynatrace.
— Collaborate with Marketing on technical messaging to ensure solution content, launches, and competitive materials are accurate and reflect real customer deployments.
— Represent RHONDOS at partner and industry events such as Splunk .conf, Dynatrace Perform, and SAP community events; travel approximately 25%.
Requirements:
— Minimum 8 years in presales, solutions engineering, or solution architecture for enterprise software, including at least 3 years leading a sales engineering team.
— Proven success running demos and POCs that convert in complex, multi-stakeholder enterprise sales cycles.
— Strong technical expertise in enterprise observability, security analytics, or data platforms such as Splunk, Dynatrace, or Elastic.
— Working knowledge of SAP landscapes or ability to quickly gain technical depth.
— Hands-on experience with product or project management including requirements, roadmaps, or structured delivery.
— Experience developing team standards, enablement programs, or playbooks adopted by others.
— Experience leading distributed teams across time zones.
— Clear communication skills with technical and executive audiences, both internal and external.
— Residency and legal authorization to work in the United States.
Bonus Points:
— Presales or partner experience at Splunk, Cisco, Dynatrace, or other observability/security vendors.
— Experience selling with and through technology partners and systems integrators.
— Background in SAP Basis, SAP security, or GRC.
— Formal competitive intelligence or market research experience.
— Experience building a presales function at a small or scaling software company.
— Relevant certifications in Splunk, Dynatrace, or security.
Benefits:
— Competitive US benefits including medical, dental, vision coverage, 401(k), paid time off, and company holidays.
— Fully remote-first working environment with genuine flexibility.
— Company-provided equipment.
— Direct exposure to a global enterprise customer base and partner ecosystem.
— Small, high-caliber team with immediate impact.
— Opportunities to grow the Solutions Engineering team as the business scales.
Additional Information:
— This is a full-time, remote position based in the United States.
— Working language is English.
— RHONDOS is an equal opportunity employer welcoming applicants regardless of protected characteristics.
— Reasonable accommodations available for applicants with disabilities upon request.
— Personal data is processed solely for recruitment purposes and retained for six months unless consented otherwise.
— Candidates may request access, correction, or deletion of their data by contacting hr@rhondos.com.
Responsibilities:
— Conduct outbound prospecting to identify and secure referral streams across Perth and Western Australia.
— Build and nurture strong professional relationships with Support Coordinators, Psychosocial Recovery Coaches, hospital discharge teams, allied health professionals, mental health networks, and justice-transition services.
— Coordinate and attend targeted field visits and partner meetings to pitch service offerings and establish sustainable intake pipelines.
— Respond rapidly to participant enquiries (acknowledgement within 2 business hours) and drive structured lead qualification.
— Organise and facilitate participant intake meetings, service suitability assessments, and accommodation inspections.
— Collaborate closely with the Operations Manager to verify service capacity, staffing logistics, and participant matching before finalising agreements.
— Draft accurate service proposals, quotations, and service agreements, driving follow-ups to achieve prompt execution.
— Actively market and promote available Supported Independent Living (SIL) vacancies across relevant networks.
— Coordinate property viewings, engage with families and decision-makers, and support safe, appropriate participant compatibility matching.
— Pinpoint emerging service demands in regional and metropolitan catchments to advise on future property and service expansions.
— Maintain daily, end-to-end data integrity within the CRM—logging contacts, meeting outcomes, lead stages, and next actions.
— Deliver weekly pipeline updates, conversion analysis, and field-activity schedules every Monday by 10:00 AM.
— Produce monthly performance reviews evaluating channel effectiveness, onboarding numbers, SIL occupancy, and revenue growth.
Requirements:
— Minimum of 2 years of professional B2B business development, sales, or client acquisition experience within Australia.
— Sound working knowledge of the National Disability Insurance Scheme (NDIS), SIL funding mechanisms, and the broader WA human services/health landscape.
— Valid (or ability to immediately obtain) NDIS Worker Screening Check, National Police Clearance, and Working with Children Check (WWCC).
— Preferred: Proven track record in a similar growth role within an NDIS registered provider, healthcare provider, or community organisation in Western Australia.
— Preferred: An established network of active contacts among Perth-based Support Coordinators, LACs, hospital social workers, and community mental health organisations.
— Preferred: Experience navigating complex participant matching and intake workflows within Supported Independent Living (SIL) settings.
— Highly proactive and self-motivated with the grit to initiate cold outreach, build pipelines from scratch, and turn conversations into committed placements.
— Exceptional interpersonal communication and presentation skills.
— Clear focus on activity metrics and KPIs, taking personal ownership of pipeline velocity, follow-up cadence, and conversion outcomes.
— A consultative, compliant approach balancing commercial targets with participant safety, operational capacity, and strict person-centred care principles.
Conditions:
— Full Time employment as an Independent Contractor.
— Working hours aligned with Australian working hours and holidays.
The role is remote but focused on the Perth and Western Australian region.
Responsibilities:
— Architect and own the customer system that unifies new leads, dormant leads, stalled buyers, and owners into one personalized system.
— Define the reference architecture including customer recognition across channels, data knowledge, decision-making logic, and AI agent autonomy.
— Build working prototypes with AI tooling and lead Engineering and Data teams to production.
— Make product decisions collaboratively with Sales, Marketing, and leadership, and technical architecture decisions with senior engineers.
— Design the customer intelligence layer covering identity, event and signal models, shared memory, scoring, eligibility, frequency caps, and next-best-action logic.
— Design AI agents and workflows including their decision scope, handoffs, prompts, tools, and orchestration.
— Ensure trust and reliability with evaluation frameworks, guardrails, observability, cost and latency budgets, and kill switches.
— Plan the path to autonomy, deciding what the system can do independently and what requires human intervention.
— Provide technical direction on build-versus-buy decisions, data contracts, and integration standards for CRM, messaging, email, and website.
— Measure outcomes such as funnel velocity and lift in qualified actions and closed sales.
Requirements:
— Customer obsession with a focus on improving customer experience.
— Experience designing and shipping autonomous or agentic systems with minimal human intervention.
— Proven measurable growth outcomes in conversion, lifecycle, or re-engagement.
— Expertise in designing decisioning and intelligence layers including signals, identity, scoring, context, eligibility, caps, and next-best-action logic.
— Ability to prototype with AI tooling and lead production deployment.
— Experience as an architect of systems built or integrated by multiple teams, making core technical decisions.
— Nice to have: experience with long-consideration, high-value purchases (real estate, luxury, financial services), AI integration into human sales workflows including CRM, and prior career as software engineer, data architect, or solutions architect.
— This is a principal individual contributor role, not a roadmap/backlog manager or full-time production engineer.
Benefits:
— Around $220,000 annual salary with equity.
— Discretionary time off.
— Premium medical, dental, and vision coverage for employee and family.
— Sponsored memberships to One Medical, Peloton, and WellHub.
— 401(k) plan.
— Paid parental leave for primary and secondary caregivers.
— Home office stipend and monthly internet and cell phone reimbursement.
— Quarterly team gatherings and ongoing learning and development investment.
Additional info:
— Fully remote position.
— Pacaso is an equal opportunity employer committed to diversity and inclusion.
— The role involves working closely with Product, Engineering, Design, Data, Sales, and Marketing teams.
— The company focuses on AI-first design and automation.
To apply, visit: https://weworkremotely.com/remote-jobs/pacaso-principal-product-architect-growth
Location: New York, New York, United States
Business Analyst, Data - Associate / Assistant Vice President
Department: Data Solutions
Location(s):
Greenwich, CT or New York, NY
About the Role
iCapital is seeking an Associate or Assistant Vice President Business Analyst to join its growing Data Solutions team. This individual will support the development of the firm's Data Solutions strategy by analyzing data assets, evaluating potential solutions, and supporting strategic data initiatives across the firm. This role will work across Business, Product, Technology, and Data teams and provide analytical support for our data initiatives, including writing product descriptions and managing the software development lifecycle. The ideal candidate has a background in cross-functional project management, including incorporating feedback from multiple stakeholder teams and keeping initiatives on schedule.
Responsibilities
Analyze proprietary and third-party datasets to assess coverage, quality, availability, usage rights, and potential commercial applications.
Support the inventory and assessment of data assets across iCapital and identify opportunities to create new client solutions.
Research prospective data providers, technology companies, strategic partners, and distribution channels.
Gather and document business, data, and reporting requirements in partnership with Product, Data, Technology, Operations, and business teams.
Analyze client needs, workflows, use cases, and feedback to support solution prioritization and development.
Build and maintain reporting that tracks Data Solutions initiatives, product opportunities, partnerships, and commercial performance.
Write and maintain clear, accurate, and client-ready Product Descriptions for Data Solutions offerings, including coverage, methodology, use cases, and key differentiators.
Gather, consolidate, and incorporate feedback on Product Descriptions from Product, Data, Technology, Legal, Compliance, Sales, and other cross-functional teams, and resolve conflicting input.
Manage project timelines, milestones, and dependencies across the software development lifecycle, tracking progress and escalating risks and delays to senior management.
Coordinate review cycles and approvals with cross-functional stakeholders to ensure deliverables are completed on schedule.
Qualifications
2-5 years of experience in financial services, financial data, fintech, private markets, consulting, investment banking, strategy, or a related field
Bachelor's degree in finance, economics, business, data analytics, computer science, or related discipline
Significant experience with SQL, Python, Tableau, Power BI, or similar analytical tools is preferred
Interest in private markets, alternative investments, financial data, and wealth technology
Excellent attention to detail, organization, and written and verbal communication skills
Excellent writing skills, with experience producing product documentation or descriptions and incorporating stakeholder feedback
Demonstrated project management experience, including managing timelines, dependencies, and deliverables across cross-functional teams
Benefits
The base salary range for this role is $100,000 to $120,000 at Associate and $120,000 to $150,000 at AVP. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: New York, New York, United States
Solutions Manager, Data - Assistant Vice President / Vice President
Department: Data Solutions
Location(s):
Greenwich, CT or New York, NY
About the Role
iCapital is seeking an Assistant Vice President or Vice President Solutions Manager, Data to help develop and scale the firm's growing Data Solutions team. This individual will shape new data-driven solutions, translate client and market needs into clear business requirements, and partner across the organization to bring new capabilities from concept through launch. Operating at the intersection of clients, data, technology, and commercial strategy, the successful candidate will combine knowledge of financial data and private markets with the ability to define solutions, establish priorities, coordinate execution, and drive initiatives through the full development lifecycle.
Responsibilities
Own new Data Solutions initiatives from concept through commercialization, including opportunity assessment, requirements, development, testing, launch, monitoring, controls and enhancement.
Translate client needs and market opportunities into clear business requirements, use cases, features, and priorities.
Develop and maintain roadmaps for assigned capabilities, balancing client needs, commercial potential, strategic priorities, and implementation requirements.
Partner with Technology, Data, Operations, Distribution, Legal, and Compliance to define requirements, priorities, delivery timelines, and launch readiness.
Engage clients and internal stakeholders to understand workflows, pain points, data requirements, and emerging needs.
Develop prototypes and concepts to validate new capabilities before broader development and commercialization.
Evaluate proprietary and third-party data assets and identify opportunities to create differentiated solutions.
Develop business cases covering target clients, market opportunity, competitive positioning, pricing, delivery requirements, and economics.
Support commercialization, including positioning, pricing, client materials, implementation planning, and go-to-market readiness.
Qualifications
7+ years of experience in financial services, financial data, fintech, wealth technology, private markets, or in a related field
Bachelor's degree is required; MBA or relevant graduate degree is a plus
Experience developing and launching data, technology, analytics, or financial services solutions
Significant experience with SQL, Python, Tableau, Power BI, or similar analytical tools is preferred
Demonstrated ability to translate client and business needs into requirements and work with technical teams through development and delivery
Strong understanding of financial data, alternative investments, private markets, structured investments, reporting, analytics, or data management
Experience establishing priorities and managing roadmaps across multiple stakeholders and competing requirements
Excellent analytical, project management, and communication skills, with the ability to work across technical, business, and client teams
Entrepreneurial mindset and able to drive new initiatives in an evolving business
Benefits
The base salary range for this role is $120,000 to $150,000 at AVP level and $150,000 to $180,000 at VP level. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a Sales Development Representative.
The Sales Development Representative (SDR) plays a critical role in driving the efficiency, accuracy, and velocity of our sales pipeline. Positioned at the intersection of Sales Operations and Enablement, this role serves as the central operational hub for inbound lead triage, prospect verification, and workflow support. Working alongside advanced sales automation and AI technologies, the SDR focuses on high-impact operational execution, accurate CRM data management, seamless lead handoffs, and continuous workflow optimization. This role is ideal for a detail-oriented, tech-savvy professional looking to build a career in Sales, Account Management, Sales Operations, Revenue Operations, or Sales Enablement.
What You'll Do
Inbound Lead Management and Distribution:
Monitor and manage centralized email queues, qualifying inquiries, resolving requests, and managing inbound demo requests across all channels to ensure rapid handoffs, accurate routing, and timely follow-up.
Upper-Funnel Prospect Evaluation:
Evaluate upper-funnel prospect interest, qualify inbound inquiries, and systematically distribute high-value, sales-ready prospects to the appropriate sales teams.
Lead Engagement
: Proactive outreach and engagement via call, email, and text with warm leads from marketing activities, event follow-up, webinar follow-up, and other as needed outreach to convert leads into trials for our closing teams.
Lead Hygiene & Ownership:
Keep every lead you own clean and current, with accurate contact and company data, correct status and source, and no stale records left open.
Process Optimization & Tech Stack Support:
Partner with internal teams to identify operational friction, test and provide feedback on sales tools and automations, and help refine standard operating workflows to enhance overall team efficiency. Identify and propose strategies to deliver measurable improvement to key performance metrics.
Field Insights and Feedback:
Log competitor mentions, objections, integration questions, and product gaps in a consistent format. Share these insights with Sales Enablement to inform training, objection-handling content, and product feedback.
AI Adoption and Security
: Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks. Adhere to CallRail AI usage policies — confidential/proprietary information is NOT input into unauthorized AI platforms.
What You'll Need
Education & Experience:
Bachelor’s degree or equivalent practical experience. 1–3 years of experience in sales development, sales operations, customer support, or revenue operations (Marketing and/or SaaS industry experience preferred).
Communication Skills:
Exceptional written and verbal communication skills with the ability to engage professionally with prospects and internal teams alike.
Analytical & Detail-Oriented:
Strong organizational skills with a high degree of accuracy in data management and record-keeping.
Problem-Solving & Adaptability:
Proactive mindset with a drive to streamline workflows, resolve manual bottlenecks, and adapt to evolving technologies and fast-paced environments.
Ability and willingness to work a hybrid on-site schedule at CallRail's Corp Office in Atlanta.
Preferred Qualifications
Familiarity with modern CRM and sales technology platforms (e.g., Salesforce, Outreach, Qualified, Zendesk, or similar tools).
Understanding of inbound sales funnels, lead routing mechanics, and qualification metrics.
High tech literacy with an eagerness to adopt and leverage AI-driven sales enablement tools.
Prior experience in call tracking, conversation intelligence, or broader marketing technology.
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: US - United States
Get excited to join Scopely’s AI-native incubation team, which is focused on discovering the next generation of mobile games. This role can be remote in the US or hybrid in Culver City, LA.
Rather than spending years developing a single title, we believe one of the most effective ways to find great games is to rapidly transform ideas into playable experiences, launch them to real players, and learn from live market feedback.
We’re pioneering a new approach to game creation—one in which AI enables creators to work across traditional discipline boundaries, take greater ownership of ideas from concept through launch, and bring more great games to players.
What You’ll Do
If you’re a Senior Product leader who is excited by rapid experimentation, comfortable making decisions with incomplete information, and loves bringing new ideas to life, you’ll feel at home on this team.
We don’t organize our work strictly around traditional disciplines. We believe AI enables skilled creators to contribute to more of the game development process than ever before. As a Director or Senior Director of Product, you’ll combine strong product judgment with hands-on prototype and game development. You’ll help determine which opportunities Horton should explore, define how we evaluate progress, and work directly with cross-functional teammates to turn promising ideas into playable prototypes and games.
Lead market and opportunity research to identify promising genres, themes, audiences, and product spaces for Horton to explore.
Evaluate competitive products, player needs, market signals, and emerging opportunities, then turn that research into clear recommendations about what Horton should build and why.
Own the design and evolution of Horton’s game and product evaluation pipeline, defining the stage gates, KPI, benchmarks, decision criteria, and evidence needed to determine whether an idea should be refined, expanded, or stopped.
Partner with analytics, user acquisition, and other stakeholders to define the instrumentation, tests, and benchmarks needed to connect early player interest with product performance.
Partner with designers, engineers, artists, and other product leaders to shape product hypotheses, core loops, player experiences, creative direction, and testing plans.
Work hands-on in prototype and game development, using AI-native workflows, modern game engines, and development tools to turn product hypotheses and market opportunities into playable prototypes and games.
Use AI to accelerate product discovery, game design, prototyping, art and content creation, research, analysis, testing, and production.
Launch prototypes to real players, analyze qualitative and quantitative feedback and product data, and use those insights to guide future iterations and investment decisions.
Balance speed and quality by making thoughtful trade-offs that maximize learning and help the team move with confidence.
Develop repeatable product practices, evaluation tools, and decision-making frameworks that can scale across Horton and Scopely.
Continuously challenge traditional product and game development workflows, and identify opportunities where AI can fundamentally improve how games are explored and made.
What We’re Looking For
Director-level product leadership experience, with a track record shaping or evaluating mobile games or other consumer-facing digital products. Mobile game experience is strongly preferred.
Strong product instincts and the ability to recognize compelling player experiences, differentiated opportunities, and concepts worth testing.
Experience designing or operating product evaluation frameworks, experimentation programs, stage gates, KPI, benchmarks, or other structured decision-making systems.
Strong market and competitive research skills, with the ability to synthesize incomplete or ambiguous information into clear recommendations.
Demonstrated experience using AI as a meaningful part of your creative, product, or development workflow—not simply an interest in emerging technology.
Comfort with hands-on prototype and game development, including the ability to work directly with modern AI tools, game engines, development tools, and agentic workflows. You do not need to be the primary engineer or artist, but you should be able to participate meaningfully in turning ideas into playable experiences.
A bias toward building, testing, and learning rather than relying on lengthy planning cycles.
Comfort with ambiguity, rapid iteration, changing direction, and making decisions before every answer is known.
Excellent communication skills and a collaborative mindset, with the ability to align multidisciplinary teams around clear product goals and decisions.
Passion for games and a strong interest in how AI will change the way games and products are created.
Bonus Points
Experience developing or evaluating casual, hyper-casual, mobile, free-to-play, or live-service games.
Experience with user acquisition creative, playable ads, concept testing, or other forms of early product validation.
Experience launching multiple products, prototypes, or experiments and using market feedback to guide investment.
Fluency with game analytics, retention, engagement, monetization, and other measures of product performance.
Experience working in small, highly autonomous teams or startup environments.
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
CA, CO, NJ, NY, and WA Annual Salary Range
$223,000
—
$281,400 USD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Responsibilities:
— Own end-to-end anti-money laundering and counter-terrorist financing (AML/CTF) investigations involving complex alerts, referrals, fraud typologies, and interconnected customer activity, including open-source research, identity verification, prior filing reviews, and blockchain analysis where needed
— Draft and review investigative narratives and Suspicious Activity Reports/Transactions Reports (SARs/STRs), ensuring conclusions are evidence-based, clearly documented, and consistent with applicable requirements
— Evaluate AI-generated narratives, evidence, risk assessments, and recommended dispositions using human-in-the-loop (HITL) quality scorecards to capture missed risk indicators, unsupported or fabricated facts, incorrect risk weighting, and inappropriate escalation decisions
— Translate recurring investigation, model, data, and workflow defects into actionable feedback for Product, Compliance Technology, and ML Engineering
— Support AI evaluation and release testing through annotation, calibration, user acceptance testing, and curated benchmark case reviews that inform model tuning and launch-readiness assessments
— Escalate material issues affecting customers, regulatory filings, control effectiveness, or launch readiness, documenting evidence, potential impact, and recommended next steps
Requirements:
— 4+ years of experience in AML, transaction monitoring, fraud investigations, or financial crime compliance, including independent ownership of complex, high-risk, or multi-entity cases
— Bachelor’s degree or equivalent practical experience
— Demonstrated experience drafting and reviewing SARs/STRs and defending investigative conclusions through documented evidence and applicable regulatory requirements
— Experience conducting quality reviews, second-reviewer checks, calibration, user acceptance testing, or model evaluation, including identifying systemic weaknesses and communicating reproducible, actionable findings
— Demonstrated ability to prioritize competing cases and make risk-based escalation decisions under ambiguity or time pressure
Benefits:
— Preferred: CAMS or another relevant AML, fraud, or crypto investigation certification
— Experience with SQL, Snowflake, fraud-ring analysis, entity resolution, or blockchain analytics
— Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality
УдалённоseniorИрландия
УдалённоAbu Dhabi, United Arab Emirates
leadOakland, California, United States, AMER
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Удалённоsenior Experience leading a distributed team across time zones
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УдалённоleadWe welcome applicants of every race, religion, national origin, gender, sexual orientation, gender identity, gender expression, age, ability, and background — including veterans and individuals with disabilities
New York, New York, United States
New York, New York, United States
Atlanta, GA (Hybrid)
seniorUS - United States; For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below