Location: Phnom Penh, Cambodia
About Our Client
Our client is a leading global provider of technology-enabled outsourcing and business solutions, supporting organizations and customers across multiple markets worldwide. The company operates across a broad international network and places strong emphasis on operational excellence, technology, and service quality.
Job Description
The Manager - Operations will be responsible for managing the Visa Application Unit, ensuring optimal efficiency and productivity through the implementation of effective operational strategies and process improvements. Additionally, the role involves supervising day-to-day activities, managing resources, and driving performance to meet organizational goals and service standards.
Key Responsibilities
Business Unit and Financial Management
Oversee the entire business unit, ensuring overall operational success.
Ensure the unit’s profitability and meet EBIT targets set by the Zone/Region.
Manage the unit’s expense budgets and allocated resources effectively.
Enhance and maintain ongoing Value-Added Services to meet monthly and annual targets.
Update and track productivity and Value-Added Services Conversion Grid on a weekly/monthly basis for performance reviews.
Forecast manpower requirements, particularly for peak season hiring needs.
Process and Team Management
Adhere to all existing processes and meet the defined Service Level Agreements.
Mentor teams to ensure adherence to all SOPs and processes, in line with organizational and ISO standards.
Align teams with objectives listed in the Team Objective Tracker and ensure their contribution toward achieving these goals.
Implement process improvements to enhance quality and efficiency within the unit.
Lead the implementation of new processes in the Visa Application Centre(s).
Oversee regular product and process training for staff, including coaching and development.
Ensure staff attendance at HR-scheduled training and conduct Internal Process Certifications (OCLs) to monitor effectiveness.
Relationship Building and Innovation
Build and maintain strong business relationships with Consulate officials.
Encourage the team to share innovative ideas and best practices.
Collaborate with the Value-Added Services team to develop new revenue channels.
Manage both physical and data security at the Application Centre, ensuring adherence to the company's Corporate Security Policy and pre-empting potential breaches.
Coordinate with support functions (Administration, Human Resources, Finance, etc.) as needed.
Sustainability
Promote judicious use of natural resources.
Adhere to the organization's environment, health, and safety policies, objectives, and guidelines.
Anti-Bribery Management Systems (ABMS)
Follow the roles and responsibilities prescribed in the company's Anti-Bribery Management Systems manual.
Understand ethical standards and the importance of integrity in business practices.
Identify and evaluate risks related to bribery in various business contexts.
Key Requirements
10+ years of experience, preferably in hospitality, customer-facing, travel and tourism, or service industries, with experience in handling teams and managing processes.
Graduate/Postgraduate degree or globally equivalent qualification, or equivalent certifications.
Behavioral Competencies
Communication
Digital Fluency
Diversity, Equity, and Inclusion Orientation
Personal and Professional Development
Leadership
Entrepreneurship
Quality and Service Orientation
Teamwork and Collaboration
Delivering Results
Functional Competencies
Operations Management
Project Management
B2C Sales
Client (Mission) Management
Equal Opportunity
Our client is committed to providing equal employment opportunities and fostering an inclusive workplace where individuals from diverse backgrounds are welcomed and supported.
Location: Tokyo, Japan
About Our Client
Our client is a leading global provider of technology-enabled outsourcing and business solutions, supporting organizations and customers across multiple markets worldwide. The company operates across a broad international network and places strong emphasis on operational excellence, technology, and service quality.
Job Description
The Manager - Information Technology will be responsible for leading all aspects of IT application development and support for designated regions or projects. Additionally, this role entails managing IT budgets strategically to ensure cost-effectiveness while maintaining high service standards.
Key Responsibilities
Leadership and Team Management
Provide overall leadership for the IT applications team, including administrative functions, performance evaluations, and team management.
Manage internal client and stakeholder relationships, both internally and externally.
Identify key issues and develop appropriate solutions.
Document application deployments and share key learnings with vendors and end-users for improvement.
Project and Vendor Management
Ensure the highest uptime of applications through collaboration with IT stakeholders.
Lead project management for IT and business initiatives, managing time, cost, and resources.
Communicate any project slippage or issues to stakeholders in a timely manner.
Manage vendor relationships, including SLA management and vendor engagement.
Prepare and track IT and project budgets.
Implement and enforce IT governance policies.
Contribute to product development initiatives.
Sustainability
Promote judicious use of natural resources.
Adhere to the organization's environment, health, and safety policies, objectives, and guidelines.
Anti-Bribery Management Systems (ABMS)
Follow the roles and responsibilities prescribed in the company's Anti-Bribery Management Systems manual.
Understand ethical standards and the importance of integrity in business practices.
Identify and evaluate risks related to bribery in various business contexts.
Key Requirements
Graduate/Postgraduate degree in IT, Information Systems, or a related field.
Additional graduate degree preferred.
5–8 years of progressive experience in Information Technology.
Strong programming experience, preferably in Microsoft technologies (5+ years).
Project management experience (1+ year), including team leadership of at least two people.
Familiarity with internet technologies and online applications.
Demonstrated ability to analyze business requirements and develop effective technological solutions.
Behavioral Competencies
Communication
Digital Fluency
Diversity, Equity, and Inclusion Orientation
Personal and Professional Development
Leadership
Entrepreneurship
Quality and Service Orientation
Teamwork and Collaboration
Delivering Results
Functional Competencies
Stakeholder Relationship Management
Vendor Management
SAP
SharePoint
Equal Opportunity
Our client is committed to providing equal employment opportunities and fostering an inclusive workplace where individuals from diverse backgrounds are welcomed and supported.
Location: Berlin, Germany
About the Company
Our client is the largest go-to-market company in the DACH region. They work with high ownership and a fast pace, and they look for people who don't wait to be told what to do, but see where things are on fire and step in.
At our client you get real responsibility early and build things that carry the company
Grown to over €5M ARR in about 2 years, profitable, bootstrapped and with 200+ B2B clients.
Small team with direct access to the founders. If you have a good idea, you implement it yourself.
They grow fast enough that responsibility keeps opening up, and they prefer to fill it internally.
About the Job
Turn qualified inbound leads into new clients, with full focus on closing.
You close, the meetings come to you.
100% inbound. Their own GTM product books the meetings, no cold calling and no prospecting.
Their offering is in very high demand in the German market.
Deliver and you grow fast.
The Role
Full cycle to signature. Very short sales cycles, hardly any pre-sales, new business only and no upselling.
Selling via video.
From there, growth goes formal (Senior AE, Lead) or sideways into other areas.
Berlin, 3+2 hybrid (first month fully on site)
Requirements
Must-Haves
At least 1–2 years of own B2B closing experience, backed by numbers such as quota attainment or deal sizes (SDRs only with 3+ years of sales experience)
Clear new-business focus, has won new clients themselves rather than only managing existing ones
Ownership and drive, works independently and needs little guidance
Fluent in German
Should-Haves
(Most should be met)
Experience with high deal volume, short sales cycles and selling via video
Selling retainers, subscriptions or other recurring revenue (MRR)
Structured discovery and objection handling, e.g. MEDDIC or SPIN
Basic understanding of B2B marketing, lead generation or GTM
Confident with CRM systems
Comfortable with a highly variable compensation model
Nice-to-Haves
SaaS (ideal), startup or consulting background
Sales in an agency or services business
Performance marketing or Google Ads
Experience with Pipedrive
Uses AI tools in day-to-day sales
Benefits
Coaching program with 1:1s from day one
Deutschlandticket and Urban Sports Club M
MacBook and a dedicated desk in the office
Dinner when it gets late (from 7 pm)
Regular team events and team evenings
Location: Brazil; Mexico; Colombia; Argentina; Peru; Venezuela, Bolivarian Republic of
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
About the company
Our client is an innovative AI-driven marketing and business automation firm dedicated to scaling local service and retail brands. The team builds end-to-end systems that integrate content engines, AI voice agents, and CRM automation to drive revenue while reducing operational overhead. By combining human strategy with machine efficiency, they provide transparency through data-verified results and managed marketing packages that include SEO, reputation management, and high-volume social media production.
Operating as a transparent, growth-oriented partner, the company focuses on delivering measurable impact for multi-location businesses, home services, and professional practitioners. The culture is built on a "product-first" mentality, prioritizing technical excellence, 24/7 support, and honest, results-based reporting. Candidates joining this fast-paced environment will work at the intersection of generative AI and business efficiency, helping to deploy cutting-edge tools that redefine how modern businesses capture and convert leads in an AI-first search landscape.
Job Summary
We are seeking a high-performing, results-driven Sales Professional to take full ownership of the revenue engine for a fast-growing AI-powered marketing and automation agency. This is a "player-coach" style role where you will be the primary closer for our done-for-you marketing services, helping local businesses (Home Services, Dental/Med Spas, Professional Services) scale through cutting-edge automation. If you are a GoHighLevel power user who thrives on closing deals and wants a clear path toward leading a sales organization, this is your opportunity to join an agile team at the ground floor.
Key Responsibilities
Execute full-cycle sales, from initial prospecting and cold calling (40–60 calls/day) to booking and running live demos.
Act as the primary closer for tiered marketing and automation packages ranging from $495 to $3,997/month.
Manage the entire sales pipeline within GoHighLevel (GHL), ensuring lead funnels are optimized and followed up on promptly.
Translate complex marketing automation solutions into clear, value-based pitches for local business owners.
Upsell existing clients into higher-tier service packages as they see initial success.
Collaborate directly with the Founder to refine the sales script, lead acquisition strategy, and market positioning.
Requirements
Proven track record as a Closer: You must demonstrate a high close rate and a "hunter" mentality.
GHL Expert: Deep familiarity with GoHighLevel and marketing automation tools is non-negotiable; you must be ready to hit the ground running without technical training.
Fluent English: Excellent verbal and written communication skills are required to build trust with US-based business owners.
High Volume Capacity: Comfort and experience with high-volume outbound calling and managing a busy demo calendar.
Self-Starter: Ability to work independently in a remote environment with minimal oversight.
Nice-to-Have
Bilingual (English/Spanish): Highly preferred as the team looks to expand into Spanish-speaking markets.
Agency Experience: Prior experience selling marketing services, SEO, or lead generation is a significant plus.
Benefits
💰 Competitive base salary plus uncapped commission
📈 Significant residual income (15% ongoing) for long-term wealth building
🌎 100% remote work environment
🚀 Opportunity to grow into a Sales Leadership role as the team scales
🛠️ Strong backend support—buildouts and admin are handled by a dedicated partner company, allowing you to focus purely on selling
🎯 Performance-based incentives and negotiable compensation structures
Location: Dubai, United Arab Emirates; Abu Dhabi, United Arab Emirates; Ras Al-Khaimah, United Arab Emirates; Fujairah, United Arab Emirates; Ajman, United Arab Emirates
Apt Resources is looking for an experienced Workshop Manager to oversee the day-to-day operations of an automotive workshop in Dubai. The successful candidate will be responsible for managing workshop activities, supervising technicians, coordinating vehicle repairs and maintenance, and ensuring all work is completed to a high standard.
The ideal candidate should have strong technical knowledge, excellent workshop management skills, and the ability to lead a team while maintaining quality, safety, efficiency, and customer satisfaction.
Key Responsibilities
Manage the daily operations of the automotive workshop.
Supervise, coordinate, and support mechanics, technicians, and workshop staff.
Plan and monitor vehicle repairs, servicing, maintenance, and technical jobs.
Inspect vehicles and identify mechanical, electrical, and diagnostic requirements.
Allocate jobs to technicians based on skills, workload, and job requirements.
Monitor the progress and quality of workshop work.
Ensure vehicles are completed within agreed timelines and quality standards.
Coordinate with customers regarding vehicle condition, repairs, progress, and requirements.
Prepare or review job estimates, parts requirements, and workshop schedules.
Coordinate the sourcing and availability of spare parts, tools, and materials.
Maintain accurate records of vehicles, repairs, parts, and workshop activities.
Ensure proper use, maintenance, and availability of workshop equipment and tools.
Maintain high standards of workshop cleanliness, organization, and safety.
Identify and resolve technical and operational workshop issues efficiently.
Train, guide, and motivate workshop team members.
Ensure all work follows appropriate technical, safety, and quality procedures.
Monitor workshop productivity, job completion, and overall operational efficiency.
Support the business with technical knowledge and recommendations regarding vehicle repairs and maintenance.
Requirements
Proven experience as a Workshop Manager, Workshop Supervisor, or similar automotive management position.
Diploma, Associate Degree, or Bachelor’s Degree in Automotive Technology, Mechanical Engineering, Automotive Engineering, Vehicle Maintenance, or a related field.
Strong hands-on knowledge of automotive repair, servicing, and maintenance.
Good understanding of mechanical, electrical, and automotive systems.
Previous experience supervising and managing workshop technicians and staff.
Strong problem-solving, planning, and organizational skills.
Ability to manage multiple vehicles, jobs, and workshop activities simultaneously.
Good communication, leadership, and team management skills.
High attention to detail and commitment to quality and customer satisfaction.
Ability to monitor workshop productivity, job progress, and completion timelines.
Ability to coordinate spare parts, tools, equipment, and workshop resources.
Ability to work independently and take responsibility for day-to-day workshop operations.
Candidates must be currently based in the UAE and available to attend an in-person interview if shortlisted.
Benefits
Salary: AED 13,000-15,000
Location: Kazakhstan; Georgia; Serbia; Poland
As a Big Data Infrastructure Engineer in the Big Data Platform team, you’ll own the big data infrastructure of our international contour and be its technical lead. You’ll deploy, upgrade and operate the core services of the platform: HDFS, S3-compatible object storage (Apache Ozone), Iceberg and others. You’ll start by helping run an infrastructure pilot that changes how the platform is used: a small number of very large datasets will become thousands of small tables. You’ll introduce compute and storage quotas for business units, migrate us from the default Iceberg catalog to a more capable one (Lakekeeper or Gravitino), and rebuild monitoring and alerting so alerts mean something again. You’ll work closely with an engineer who runs the same stack in a parallel contour. You’ll share approaches and solutions with them and cover for each other. Our infrastructure runs on the latest versions of everything, and we actively replace outdated tools. The role suits an experienced engineer who wants real ownership and a big say in architecture.
Requirements
5+ years of experience designing, deploying and operating big data platforms.
Hands-on experience with HDFS / Hadoop: deployment, version upgrades, troubleshooting.
Hands-on experience deploying and operating S3-compatible object storage. Apache Ozone is ideal, but MinIO or similar solutions also count.
Experience with Apache Iceberg.
Experience setting up monitoring and alerting for data infrastructure.
English B2.
Ability to work in the GMT+3 time zone (up to 3 hours difference).
Nice to have
Experience with Trino, Kafka or Flink.
Experience with Iceberg REST catalogs (Lakekeeper, Gravitino, Polaris or similar).
Experience setting up resource quotas and cost allocation in a multi-tenant data platform.
Hands-on use of AI tools, such as Copilot or agents, to speed up your work.
Benefits
Flexible schedules and opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
A structured onboarding, a personal development plan, and regular internal lectures and demos from the team.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
УдалённоseniorKazakhstan; Georgia; Serbia; Poland; Ability to work in the GMT+3 time zone (up to 3 hours difference)
Location: Minsk, Belarus
Neo Group
is a Malta-based startup offering
B2B
services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a
network
of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
Unlock your full potential as a
Project Manager
. Neo Group is a B2B services company, recruiting on behalf of our partners. In this role, you will coordinate projects and day-to-day work across the Content and Design teams, keeping priorities, deadlines and workloads on track. You won't just keep tasks moving; you will work closely with Team Leads and department heads to remove blockers, look for ways to simplify and automate processes, improve Jira workflows, and use data and AI to make team operations more efficient. If you have 2+ years as a Project Manager, strong Atlassian/Jira skills and a proactive approach to process improvement, we would love to hear from you!
What we want you to do:
Project Coordination:
Coordinate ongoing projects and day-to-day tasks across the Content and Design departments.
Planning & Prioritization:
Track deadlines, priorities, dependencies and blockers to keep work on schedule.
Team Support:
Support Team Leads with workload planning, task coordination and day-to-day operations.
Operational Support:
Take over operational responsibilities during periods of high workload or when another Project Manager is unavailable.
Process Improvement:
Identify inefficient or manual processes and suggest ways to simplify and automate them.
AI Solutions:
Identify opportunities to use AI in internal workflows and support the implementation of relevant solutions.
Jira Management:
Configure and improve Jira workflows, automations, filters, dashboards and reporting.
Reporting:
Prepare regular reports on production, workload, timelines, bottlenecks and key risks across Content and Design.
Data-Driven Improvements:
Use data to identify operational issues and recommend practical process improvements.
Stakeholder Collaboration:
Work closely with Team Leads, department heads and internal stakeholders to keep teams aligned and projects moving forward.
The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; the scope of the job may also be subject to change as necessitated by business demand.
Requirements
Experience:
2+ years of experience as a Project Manager or in a similar role.
Multi-Team Coordination:
Experience coordinating multiple teams or workstreams simultaneously.
Jira & Atlassian:
Strong knowledge of Atlassian tools, especially Jira, with the ability to configure workflows, automations, filters, dashboards and reports independently.
Prioritization:
Ability to manage multiple tasks in parallel, set priorities and keep work on track.
Process Analysis:
Ability to analyze workflows, identify root causes of process issues and suggest practical improvements.
Data & Reporting:
Ability to work with reporting data, identify key insights and turn them into clear conclusions and recommendations.
AI:
Strong interest in AI and hands-on experience using AI tools in day-to-day work.
Proactivity:
Proactive approach and willingness to identify, suggest and drive process improvements.
Language Skills:
English at B2 level or higher.
Nice to have:
Experience working with Content or Design teams.
Experience implementing AI tools in internal workflows.
Experience building reports on team workload and operational efficiency.
Benefits
Enjoy 5 health days to focus on your well-being.
Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
Get a $30 net per month sports compensation to stay active and healthy.
Benefit from top-notch medical insurance for peace of mind.
Indulge in a variety of snacks available in the office.
Join us for exciting corporate events that foster team spirit and fun!
Location: New York HQ
Workplace: OnSite
ABOUT AVOCA
Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.
We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 170+ employees in under two years across our NYC headquarters and Santa Barbara office.
In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.
ABOUT THE ROLE
As Director of Mid-Market Sales, you will lead and elevate our mid-market sales organization, driving performance, consistency, and execution excellence across the segment.
This is a leadership role focused on developing talent, sharpening sales rigor, and building a repeatable, high-performing motion. You’ll coach a team of already-performing Account Executives to win complex deals, deepen discovery, improve close rates, and consistently exceed targets.
This role is ideal for a sales leader who thrives in high-accountability environments, loves developing talent, and knows how to build discipline and performance into a scaling mid-market team.
WHAT YOU’LL DO
- Own mid-market revenue performance, ensuring the team consistently hits and exceeds monthly and quarterly targets.
- Coach and develop Account Executives to improve discovery, objection handling, deal strategy, and closing effectiveness.
- Elevate call quality through regular deal reviews, call coaching, and structured feedback loops.
- Improve pipeline hygiene, forecasting accuracy, and overall sales execution rigor.
- Identify skill gaps and implement targeted enablement programs to raise performance across the team.
- Refine messaging, positioning, and demo execution to increase conversion rates and ACV.
- Lead by example in strategic deals, modeling best-in-class mid-market selling behavior.
- Establish clear performance standards and accountability across the team.
WHAT YOU’LL BRING
- 6+ years of B2B SaaS sales experience, with 2+ years leading mid-market or enterprise AEs.
- Strong track record of improving rep performance through hands-on coaching.
- Experience scaling and optimizing mid-market sales motions.
- Proven ability to drive forecast accuracy and operational rigor.
- Deep expertise in discovery-led, consultative sales.
- Ability to diagnose pipeline issues and implement corrective action quickly.
- Clear, confident communicator who can raise the bar on performance standards.
- High ownership mentality and comfort operating in fast-moving, in-office environments.
WHO YOU ARE
- Coach first, manager second: you measure your success by how much better your reps get.
- Obsessed with deal quality, not just deal volume.
- Direct and high-accountability: you don't shy away from tough performance conversations.
- Energized by mid-market complexity: real selling skill, fast cycle times, operational discipline.
- In the weeds on calls, pipeline, and deal strategy, not managing from a dashboard.
- Builder mentality: you want to create something, not maintain it.
- High ownership, low ego: you do whatever it takes to make the team win.
- In-office, engaged, and eager to lead from the front at our NYC location full-time.
BENEFITS
- Comprehensive medical, dental, and vision insurance
- Company-sponsored 401(k) through Vestwell
- Flexible PTO plus U.S. federal holidays
- Company-wide off-sites
- Monthly wellness stipend
- Daily in-office lunch through Parkday
- Dinner covered when working late
- Commuter benefits and late-night rideshare
- Standing desks and workspace accommodations available on request
- All core tools and software provided
Compensation: The expected on target earnings for this role is $350,000-$400,000 with final compensation based on experience, skills, and qualifications determined during the interview process. Avoca’s total compensation package includes base salary, bonus, equity, and a comprehensive suite of benefits and perks. Our Recruiting team will share the full details as you progress through our hiring process.
WHY AVOCA
At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.
Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
Будете руководить системными администраторами и техподдержкой, выстраивать процессы Service Desk и контролировать SLA, администрировать сети, серверы и службы каталогов, реализовывать импортозамещение ПО и оборудования, управлять бюджетом отдела и планировать закупки.
Location: Москва
Департамент Недвижимости и Эксплуатации Сбера развивает многофункциональную Платформу "Мои Сервисы" — это единая цифровая экосистема и "точка входа" для пользователей. Мы уходим от лоскутной автоматизации, где каждый сервис живет в своей "песочнице". Мы строим Unified Self-Service Hub — пространство, где пользователь может найти, подключить, настроить и управлять корпоративным или клиентским сервисом в пару кликов с единым профилем и прозрачной историей.
Обязанности
* анализ инициатив бизнес-заказчика на этапе их возникновения и определение видения ИТ-реализации, активное участие в наполнении бэклога
* разработка и согласование требований к автоматизации системы, технических заданий на реализацию
* разработка и согласование архитектурных изменений системы
* координация разработки внутри команды
* консультации бизнес-заказчика по функциональности и возможностям системы, ее технологических компонент
* участие в тестировании системы, подготовка сценариев и проведение приемо-сдаточных испытаний
* участие в анализе и разборе дефектов промышленного контура
* участие в проектировании архитектуры ИИ-агентов: определение сценариев использования, проектирование взаимодействия агента с внешним миром (Tools/Function Calling) и точками интеграции с микросервисами платформы (через REST/Kafka)
* промпт-инжиниринг и настройка поведения: разработка, тестирование и версионирование системных промптов, диалоговых сценариев, а также ограничений (guardrails) для предотвращения галлюцинаций и небезопасных оценка качества ИИ (Evals): разработка метрик успеха агента, формирование эталонных выборок (golden datasets), постановка задания для настройки процессов автоматической (LLM-as-a-judge) и ручной оценки качества ответов
* анализ пользовательского опыта: разбор логов диалогов и фидбэка пользователей для выявления "узких мест", некорректных ответов или действий агентов.
Требования
* оконченное высшее образование
* опыт работы в роли системного аналитика от 3 лет
* владение навыками сбора, анализа и описания требований
* знание нотаций моделирования бизнес-процессов и опыт визуализации схем (UML, BPMN и др.)
* понимание архитектуры: знание основ микросервисной и монолитной архитектуры, понимание того, как компоненты системы взаимодействуют друг с другом
* пыт работы с реляционными БД (например, с помощью Dbeaver, pgsql);
* Понимание интеграций и API: знание принципов работы REST и SOAP, форматов данных JSON/XML. Умение читать документацию API и самостоятельно тестировать эндпоинты с помощью Postman или Swagger
* понимание архитектуры LLM и ИИ-агентов: знание концепций Tool-use, Multi-agent систем и того, как нейросеть взаимодействует с бэкендом через API
* знание принципов RAG (Retrieval-Augmented Generation): понимание работы векторных баз данных и семантического поиска
* навыки промпт-инжиниринга (Prompt Engineering)
* опыт работы с оценкой качества (Evals): понимание того, как измерять фактологическую точность, релевантность и безопасность ответов LLM
* понимание специфики интеграции с LLM API: знание принципов работы с токенизацией, стримингом ответов (Streaming)
* опыт подготовки технической документации
* отличные коммуникативные навыки
* системное мышление, аналитический подход к решению задач, ориентация на результат
* опыт работы в командах, применяющих гибкие методологии разработки ПО.
Условия
* комфортный современный офиc
* график работы: офис/гибрид
* ежегодный пересмотр зарплаты, годовая премия
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* программа адаптации и помощь руководителя на старте (для Junior позиций)
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
We are seeking a Backend leaning Software Engineer. In this role, you will play a pivotal role in designing, building, and maintaining scalable, high-performance systems.
The Client Success Manager will be the main point of contact for employer accounts introduced through Maven’s channel partnerships - driving enrollment and engagement while taking direct accountability for net revenue retention, renewal health, and expansion readiness.
Создавать и развивать AI-ассистентов для разработки и аналитики: кодовые AI ассистенты для автоматизации разработки, помощник аналитика для ускорения экспериментов с использованием LLM. Проектировать архитектуру агентских решений и их интеграцию с платформой: определять, что остаётся доменной логикой, а что становится переиспользуемым компонентом платформы.
In This Role, You'll Get to: Own and evolve the architecture of ACP: the orchestrator, per-host agent, and CLI that manage dedicated-resource virtual machines on bare metal, including compute placement, image management, and network recovery.
Location: Thuwal, Saudi Arabia
We are seeking a highly organized and proactive Program Coordinator to oversee program activities, coordinate with internal and external stakeholders, and ensure the effective delivery of training and educational programs. The ideal candidate should possess excellent communication and organizational skills, with fluency in both Arabic and English.
Key Responsibilities
Coordinate and administer all aspects of ongoing programs, including planning, organizing, and execution.
Develop and manage program schedules, ensuring activities are completed within established timelines.
Coordinate the delivery of training courses and programs to customers and participants.
Liaise with clients, team members, and stakeholders in both Arabic and English to achieve program objectives.
Monitor program performance, track progress, and prepare regular reports.
Assist in preparing and managing program budgets and financial reports.
Communicate program-related updates, concerns, and challenges to the relevant management team.
Ensure compliance with organizational policies, procedures, and quality standards.
Provide Arabic–English translation and interpretation support when required.
Identify opportunities to improve program efficiency, coordination, and service quality.
Requirements
Bachelor's degree in Business Administration or a related field. A Master's degree is preferred.
Proven experience in program coordination, project management, or a related field.
Fluency in Arabic and English is mandatory, both written and spoken.
Excellent organizational, multitasking, and time-management skills.
Strong communication and interpersonal abilities.
Proficiency in Microsoft Office Suite or similar productivity tools.
Knowledge of program management, planning, and development procedures.
Ability to manage multiple projects simultaneously with accuracy and attention to detail.
Strong problem-solving and analytical skills.
Ability to work independently and collaboratively with diverse teams.
Tines is an intelligent workflow company supporting IT and security teams from diverse customers including Canva, Reddit, SAP, Coinbase, Mars, Fin (Intercom), and McKesson. They launched Tines 3B in 2026, a secure environment integrating any API-enabled service, emphasizing security and privacy by design.
This is a remote role based in EST.
The Customer Experience organization is recognized for quality, responsiveness, and helping customers realize value. The Renewals team protects and grows customer relationships by creating a predictable, consistent, and customer-centered renewal experience.
Tasks:
— Lead and develop a team of Renewal Managers with coaching and commercial guidance.
— Own renewal performance including Gross Revenue Retention, renewal rate, churn, contraction, and on-time execution.
— Maintain consistent renewal forecasts with clear visibility into timing, risk, and outcomes.
— Guide Renewal Managers through complex negotiations involving pricing, contract terms, multi-year agreements, procurement, and commercial challenges.
— Ensure early renewal engagement with customer context, risk signals, and relationship insights.
— Partner with Customer Success to clarify ownership between customer outcomes and commercial renewal execution.
— Collaborate with Sales and Account Management to identify expansion opportunities.
— Work with Revenue Operations to improve forecasting, CRM workflows, dashboards, automation, and reporting.
— Develop scalable renewal motions across customer segments including high-touch, mid-touch, and digital/automated approaches.
— Establish renewal playbooks, timelines, escalation paths, handoffs, and operating cadences.
— Manage metrics and KPIs measuring renewal effectiveness.
— Recruit, onboard, develop, and retain commercial talent as the function scales.
Requirements:
— 7+ years experience in SaaS, enterprise software, Customer Success, Account Management, Renewals, Sales, or similar.
— 3+ years people leadership experience with coaching and developing high-performing teams.
— Experience managing recurring revenue portfolios and meeting retention/renewal targets.
— Strong understanding of SaaS metrics: ARR, Gross Revenue Retention, Net Revenue Retention, churn, contraction, renewal rate, expansion.
— Experience building and managing renewal forecasts with operational rigor.
— Strong commercial judgment in pricing, negotiation, procurement, contracting, and handling objections.
— Ability to coach teams through complex commercial situations balancing customer relationships and revenue protection.
— Experience collaborating with Customer Success and Sales on customer strategy and commercial outcomes.
— Strong analytical skills to identify trends, diagnose performance, and determine interventions.
— Track record improving workflows, standardization, automation, or systems to increase efficiency.
— Strong cross-functional leadership and ability to influence Revenue Operations, Sales, Customer Success, Finance, Legal, and executives.
— Excellent communication skills for detailed commercial and senior executive discussions.
Success looks like building a Renewals organization that creates predictability, simplifies customer experience, engages customers early, identifies risks proactively, executes commercial conversations confidently, and provides accurate renewal visibility. Customer Success teams focus on value and risk mitigation while Renewals leads commercial renewal expertise. The renewal motion will scale with strong talent, clear ownership, operational discipline, automation, and data.
Target Annual Compensation: $150-170K OTE (70/30 split).
Applicants must be authorized to work for any employer in the U.S. No visa sponsorship available.
Tokyo, Japan
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
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