Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
We are looking for a pragmatic Global Equity Tax Specialist to join our Tax team.
This role is primarily responsible for global equity tax at Checkout.com http://Checkout.com. You will act as the designated equity tax specialist, supported by the Employment Tax Manager, and will provide practical technical advice while improving the processes, controls and data that support equity activity, payroll, reporting and employee communications.
The role sits at the intersection of Tax, Equity, Finance, Payroll, People, Legal, Accounting, Data and external advisers. You will help establish clear ownership, translate technical tax requirements into workable processes, and support the resolution of historic and live compliance matters.
This is an excellent opportunity for someone who enjoys balancing hands-on technical work with process improvement, remediation, stakeholder management and continuous improvement in a business that values pace, curiosity and better ways of working.
KEY RESPONSIBILITIES
GLOBAL EQUITY TAX
- Act as the key equity tax specialist within the Tax team, providing practical and commercially focused advice on the employment tax treatment of equity arrangements and related events across their lifecycle.
- Provide tax input into plan design, country implementation, employee events, cross-border situations, liquidity activity, system changes and other business initiatives.
- Assess the tax treatment of equity activity across relevant jurisdictions, including sourcing, apportionment, withholding, payroll and reporting requirements.
- Identify when matters can be handled internally and when specialist local advice is required.
- Monitor legislative and business changes affecting equity taxation, withholding, reporting and cross-border treatment, translating them into clear actions for the business.
PAYROLL, REPORTING AND COMPLIANCE
- Work closely with Equity and Payroll to support accurate and timely withholding, payroll processing, payslip reporting, employee funding and downstream reporting.
- Maintain or support the global equity tax compliance calendar, coordinating returns, notifications, reporting packs, approvals and supporting evidence.
- Review the quality and completeness of equity tax data used for payroll, reporting, tax calculations and compliance submissions.
- Identify, assess and remediate historic or live issues, including missing or late filings, incorrect withholding, incomplete reporting, data weaknesses and participant-level exceptions.
- Support tax authority enquiries, audits, voluntary disclosures and other remediation activity, coordinating facts and evidence across teams and external advisers.
OPERATING MODEL, PROCESSES AND CONTROLS
- Build and continuously improve the global equity tax operating model, including ownership, hand-offs, escalation routes, service expectations and control requirements.
- Create and maintain practical country guidance, process documentation, decision logs, filing trackers, data specifications, exception logs and evidence trails.
- Help develop a scalable and audit-ready approach to managing equity tax across jurisdictions, while maintaining appropriate flexibility for local requirements.
- Support the design and implementation of system or process changes that affect equity tax, payroll, reporting or employee communications.
STAKEHOLDER AND ADVISER MANAGEMENT
- Partner with Finance, Treasury, Payroll, People, Legal, Equity, Accounting, Strategic Finance, Data and other teams so that equity tax considerations are understood early and embedded into business decisions.
- Manage relationships with external tax advisers and other providers where required, setting clear briefs, challenging advice and deliverables appropriately, and converting external support into practical internal processes and retained knowledge.
- Develop and maintain employee-facing equity tax guides, FAQs and other explanatory materials, explaining tax mechanics clearly without presenting Checkout.com http://Checkout.com as providing personal tax advice.
- Provide clear updates on risks, decisions, dependencies, remediation activity and recommended actions to the Employment Tax Manager and relevant stakeholders.
WIDER EMPLOYMENT TAX CONTRIBUTION
- Support the Employment Tax Manager with wider global employment tax advisory, compliance, risk management and process-improvement priorities where appropriate.
- Contribute to a high-performing team culture by taking ownership, sharing knowledge, challenging existing approaches constructively and improving how we work.
SKILLS & EXPERIENCE
- Significant experience in global equity tax, gained in an advisory and/or in-house environment.
- Strong technical knowledge of the employment tax treatment of equity arrangements across multiple jurisdictions, including cross-border employees, sourcing, apportionment, withholding, payroll and reporting.
- Practical understanding of how equity tax interacts with payroll, employee data, finance processes and local compliance requirements.
- Experience managing or supporting equity tax compliance across multiple jurisdictions, with sound judgement about when local advice is needed.
- Experience identifying and remediating compliance gaps, including missing filings, historic withholding issues, late or inaccurate reporting, participant-level issues and weaknesses in data or controls.
- Demonstrable experience building processes, controls, documentation, country guidance and operating models in an environment where responsibilities or ways of working are still developing.
- Confidence working with data and financial systems, including the ability to interrogate and validate large datasets and use spreadsheets, equity administration platforms, Workday and other reporting tools effectively.
- Experience working with external advisers, with the ability to brief, challenge and manage them effectively while retaining ownership of the technical position and business outcome.
- Strong communication and stakeholder-management skills, with the ability to explain complex tax issues clearly and influence a wide range of partners.
- A qualified accountant or tax adviser, or equivalent professional experience.
- Private-company equity experience would be advantageous, particularly where the role has involved complex data, evolving processes, employee liquidity activity or significant change.
- Experience in financial services, payments, fintech or another complex, multinational or regulated environment would be advantageous.
- An interest in using approved technology and AI-enabled tools to improve quality, insight and efficiency.
- Hands-on, curious and delivery-focused, with sound judgement and the ability to balance detail, pace and competing priorities.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Задачи:
— Быть основным контактным лицом для международных клиентов в сфере финтеха и ценных бумаг, реализовывать индивидуальные планы успеха, соответствующие бизнес-целям клиентов.
— Участвовать в презентациях и стратегических встречах с потенциальными клиентами вместе с командой по развитию бизнеса, помогая переводить потребности клиентов в решения агентства.
— Быть первым ответчиком на ежедневные запросы клиентов, технические вопросы и операционные эскалации, обеспечивая быстрые, точные и профессиональные решения.
— Руководить процессом онбординга новых клиентов, переводя обещания продаж в конкретные рабочие процессы по предоставлению услуг.
— Следить за показателями здоровья аккаунтов, проводить ежемесячные и квартальные обзоры бизнеса, выявлять возможности для дополнительной и перекрестной продажи в существующих аккаунтах.
— Сотрудничать с командами PR, контента и медиа для обеспечения соответствия кампаний финансовым требованиям и стандартам качества.
Требования:
— Минимум 3–5 лет профессионального опыта в управлении аккаунтами, клиентском успехе или отношениях с клиентами в маркетинговом/PR агентстве или компании в сфере финтеха/финансовых услуг.
— Непосредственный опыт или глубокое знакомство с финтехом, брокерскими услугами, торговыми платформами или рынками капитала.
— Отличные устные и письменные навыки английского языка, комфортное общение с руководителями высшего звена и международными заинтересованными сторонами.
— Подтверждённая способность участвовать в звонках по привлечению новых клиентов, оперативно обрабатывать запросы и быстро выстраивать доверие.
— Сильные организационные навыки с использованием CRM-систем (HubSpot, Salesforce), инструментов управления проектами (Asana, Monday.com) и средств презентации данных.
— Высокий эмоциональный интеллект, гибкость в решении проблем и сильное чувство ответственности за результаты клиентов.
Условия:
— Конкурентоспособная зарплата, соответствующая стандартам агентства и опыту.
— Полное социальное страхование (BPJS Kesehatan & BPJS Ketenagakerjaan).
— Полностью удалённая работа с любого места при наличии стабильного интернета.
— Работа с международными брендами финтеха и мультикультурной командой.
Задачи:
— Быть высшей точкой эскалации для всех критических проблем, связанных с APM, в продуктивной и песочнице средах.
— Разрабатывать, поддерживать и оптимизировать дашборды мониторинга, оповещения и проверки состояния систем, специфичных для APM.
— Предоставлять технические консультации высокого уровня торговцам, интегрирующим различные APM (например, Pix, Sofort, iDeal, Klarna, локальные кошельки).
Требования:
— Глубокое практическое понимание платежных систем, особенно моделей APM и региональных платежных регуляций.
— Опыт работы с REST API, вебхуками, JSON и протоколами аутентификации.
— Владение корпоративными системами мониторинга и логирования (Datadog, Grafana, Kibana, ELK Stack, Splunk).
— Сильные навыки анализа данных с использованием SQL для сложного анализа транзакционных данных.
— Сильный AI-ориентированный склад ума и интерес к новым AI-технологиям.
Условия:
— Официальный контракт.
— Медицинская страховка, фитнес-пропуск, бюджет на обучение.
— Возможности для повышения квалификации, карьерного роста и обмена знаниями в области AI.
— Полный рабочий день в офисе Skyline tower.
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• At least 8+ years hands-on professional experience as a developer in the Java enterprise environment. • A Bachelor’s degree in computer engineering, computer science or other related discipline or the equivalent combination of education, training, or work experience.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Checkout.com http://Checkout.com's Regional Events and Field Marketing Team support the end-to-end management and execution of hosted and sponsored events to drive business growth by partnering closely for our UK and Europe commercial teams. You will collaborate with expert regional marketers to develop and implement a comprehensive account-based marketing strategy, encompassing events, experiential marketing activities, and global initiatives. Your attention to detail, planning skills, and data-driven mindset ensure events align seamlessly with strategic goals.
How You’ll Make An Impact
As an Events Specialist, you'll support the execution of our Regional and Global events. You will work to build strong relationships with commercial teams and collaborate cross-functionally. Your responsibilities will span the entire event lifecycle, including:
- Assist in developing and executing a regional event strategy, including the management of regional events, experiential marketing activities, and participation in major global initiatives, ensuring high-quality execution and alignment with company goals.
- Support end-to-end event planning, including vetting, sourcing, budget management, and on-site execution, while coordinating with cross-functional teams for seamless event experiences.
- Contribute to creating audience acquisition plans grounded in data-driven insights to drive pipeline generation. Leverage your customer-centric proficiency to help build audience targeting based on inputs (e.g., TAM, ICP, Personas).
- Assist in managing key performance indicators (KPIs), reporting, data analysis, and providing comprehensive program performance summaries with actionable recommendations. Work with the team to identify new ways of optimising activity against KPIs.
- Help with the meticulous planning and management of events, optimising processes for scalability and efficiency, and contribute to documentation of processes.
- Use your excellent communication skills to convey complex thoughts and manage multiple external parties effectively.
- Demonstrate strong project management skills, helping to deliver programs and activities within the team with the guidance of senior members.
What We’re Looking For
- Proven experience in a similar role (3+ years), preferably in payments, fintech, or related sectors, or within an event agency.
- In this hands-on and high-impact role, you\'re a self-starter, passionate about data, and proactive in pursuing new ideas.
- Excellent organisational and project management skills, with the ability to juggle multiple projects effectively.
- Ability to establish relationships with stakeholders of all levels to drive excellent collaboration.
- Exceptional writing, communication, and presentation skills with good attention to detail.
- Operational proficiency in event management software, marketing automation, and CRM systems (e.g., Salesforce, Pardot, Zoom, or other).
- Willingness and ability to travel 20%-40% of the time for event management.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
• Разрабатывать и реализовывать стратегию присутствия бренда в социальных сетях. • Планировать и создавать контент для разных площадок: посты, Stories, Reels, короткие видео, мемы, live-контент.
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Location: Efkarpia, Greece
We are looking for a
Pricing Specialist
to join our team in Thessaloniki and play a key role in ensuring the effective implementation and alignment of Pricing policies across Alumil Group.
In this role, you will work closely with stakeholders across the Sales Division, combining strong analytical skills with a solid understanding of pricing principles and commercial data. You will gather, analyze, and interpret pricing, cost, and market data to identify trends, opportunities, and actionable insights that support better commercial decisions.
Your day-to-day work will involve working with complex datasets, translating numbers into meaningful insights, and supporting the implementation of the Group's Pricing Strategy.
Key Responsibilities
Manage, maintain, and regularly update Pricing policies and guidelines across Alumil Group.
Collect, consolidate, and analyze cost, pricing, sales, and market data to identify trends, patterns, and opportunities.
Partner closely with the Sales Division and internal stakeholders to address pricing-related topics and support commercial decision-making.
Develop and maintain reports and dashboards that provide clear and actionable pricing insights.
Use Power BI to visualize data, enhance reporting capabilities, and communicate key findings effectively.
Manage and update pricing-related data within the SAP SD module, ensuring data accuracy and consistency.
Monitor pricing performance and contribute to the continuous improvement of pricing processes and methodologies.
Analyze customer behavior, preferences, and purchasing patterns to identify opportunities for pricing optimization.
Translate complex data structures and analytical findings into clear, business-oriented recommendations.
Support the implementation and continuous improvement of the Alumil Group Pricing Strategy.
Requirements
Bachelor's degree in Business Administration, Economics, Finance, Statistics, Data Analytics, or a related field
MSc in Data Analysis, Costing or MBA will be appreciated
2–5 years of relevant professional experience in Pricing, Commercial Analysis, Business Analysis, Sales Operations, Revenue Management, or a similar analytical role
Strong Excel skills, including the ability to work with large datasets, advanced formulas, PivotTables, and data analysis
Hands-on experience with Power BI and data visualization
Experience working with SAP, ideally within the SAP SD module, will be considered a strong advantage
Strong analytical and problem-solving skills, with the ability to identify patterns and translate data into actionable insights
Excellent attention to detail and a strong focus on data accuracy
Ability to work effectively with multiple stakeholders, particularly within Sales and Commercial functions
Strong communication skills and the ability to present analytical findings in a clear and concise way
Very good command of English, both written and spoken
Benefits
Provision of private life & health insurance
Annual performance bonus
Continuous learning and support
Custom onboarding plan
This is an opportunity to take on a high-impact pricing role within an international Group, working at the intersection of data, commercial strategy, and sales.
You will have the opportunity to contribute directly to the evolution of pricing practices across Alumil Group while working with powerful analytical tools such as Excel, Power BI, and SAP.
ALUMΙL opposes any discrimination, unequal treatment and violation of human rights and ensures the provision of equal opportunities at work. When hiring and evaluating employees, it does not discriminate based on race, gender, religion, age, disability, sexual orientation, nationality, political beliefs or social status.
Location: Serbia; Spain; Cyprus; Poland; Georgia
About the Role
We are looking for a highly detail-oriented
Senior Legal Ops Specialist
to review, prepare, and coordinate commercial contracts and waiver documentation for the US market.
This fully remote role sits at the intersection of
legal analysis, operations, and AI-driven workflows
, offering exposure to real business decisions and contract risk management.
You will manage a
high volume of document reviews and iterative revisions
, requiring exceptional attention to detail and strong organizational skills.
The role also includes supporting broader legal and compliance matters across the company.
Employment Type:
- Full-time 8.30 am - 5 pm, New York time.
- Remote work.
- B2B contract.
Key Responsibilities
Contract Review & Preparation
Review B2B commercial contracts received from clients.
Identify risk clauses, inconsistencies, ambiguous wording, and errors in commercial contracts.
Prepare structured comments and suggested revisions.
Support multiple negotiation and revision cycles.
Ensure documents are fully prepared before final executive review.
Waiver Document Analysis
Review conditional and unconditional waivers.
Verify project data accuracy, financial figures, and the legal logic of release provisions.
Compare waiver documents against project information.
Flag risks and recommend approval or required corrections.
Legal Operations & Workflow Coordination
Manage document review workflows in ClickUp or similar systems.
Track review stages, versions and status updates.
Ensure analysis reflects full project context, including state nuances, project type, value, scope, and delivery/installation details
AI-Assisted Contract Analysis
Use AI tools (e.g., ChatGPT, Claude) for issue spotting, redlining, document comparison, and summaries.
Validate AI outputs and refine analysis manually.
Contribute to improving prompt templates and AI workflows.
Legal Coordination Support
Prepare structured materials for external legal counsel.
Support internal teams on dispute/mediation cases, landlord matters, and trademark or compliance issues.
Escalate complex legal risks appropriately.
Cross-Functional Communication
Communicate contract comments and required changes to sales managers.
Support negotiation cycles with clients through internal coordination.
Ensure final documents are accurate and aligned with company risk standards.
Requirements
Must Have:
Degree in Law.
5+ years of experience in contract review, legal support/paralegal work, or legal operations, including experience working independently as an individual contributor.
Experience reviewing B2B contracts and commercial documentation.
Experience handling difficult negotiations and standing firm on the company's interests.
Experience supporting external lawyers/outside counsel.
Familiarity with legal frameworks and contract practices across multiple jurisdictions.
Fluent English and Russian (C1 minimum required).
Strong analytical and structured thinking, with exceptional attention to detail.
Practical experience using AI tools for contract and document analysis, including the ability to write own prompts for contract-related work.
Proficiency in Microsoft Word or Google Docs, including tracked changes, commenting, and PDF review/version control.
Fast learning ability and sound judgment on when to escalate issues.
Ability to work independently in a remote, high-volume operational environment.
Precision and accountability in document work, including repetitive but high-impact analytical tasks.
Strong written communication skills.
Digital fluency and comfort with structured workflows.
Good to have:
Experience in construction, manufacturing, engineering, or other project-based industries.
Understanding of US commercial contract logic.
Familiarity with state-specific contract nuances.
Experience in remote international teams.
Benefits
Exposure to
US commercial contracting practices.
Opportunity to work closely with the CEO
High-responsibility role with real business impact.
Structured processes and collaborative leadership.
Location: Kazakhstan; Serbia; Uzbekistan
We are looking for a
Technical Support Specialist
!
Key responsibilities
1. Investigate technical requests from internal users related to hotel and room availability. Key metric: Valid CSAT.
2. Handle alerts related to drops in availability: analyze issues, develop and test hypotheses, and monitor progress toward restoring availability metrics. Key metric: Hotel and room availability rates by brand, partner, and supplier.
3. Reduce the workload of Development and QA teams by continuously deepening technical and functional expertise.Key metric: Percentage and quality of escalations.
4. Contribute to building and optimizing internal processes and improving the product. This includes regular meetings with the Product team, managing projects, creating and maintaining documentation, developing AI-powered automations, and other process improvement initiatives.
Requirements
1.
Experience in technical support, integrations, or IT operations.
2. Autonomy and proactivity are key requirements for this role. There is no constant micromanagement within the team. The specialist is expected to plan their work independently, set priorities, respond to changing circumstances, and proactively initiate necessary actions.
3. Ability to independently investigate technical issues by collecting data, formulating and testing hypotheses, identifying root causes, or isolating the source of a problem.
4. Experience working with logs, monitoring tools, and metrics. Experience with Grafana is a plus.
5. Understanding of HTTP/API concepts, response codes, requests and responses, and the ability to read and interpret JSON/XML.
6. Basic SQL skills for independently querying and validating data.
7. Ability to escalate issues to Development effectively by clearly documenting symptoms, business impact, troubleshooting steps, and collected evidence.
8. Strong communication skills, including the ability to facilitate calls with developers, internal users, suppliers, and stakeholders, adapting explanations to the audience.
9.
Conversational English at B2 level or equivalent practical proficiency for work-related calls and written communication.
10. Ability to document solutions and contribute to continuous process improvement.
Preferred skills
Experience in travel or e-commerce, external integrations support, automation, and the use of AI tools would be a great plus.
Benefits
Opportunity to work remotely.
Ambitious and supportive team who love what they do, appreciate each other, and grow together.
Internal programs for adaptation and training, development of soft skills, and leadership abilities.
Partial compensation for participating in external training and conferences.
Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
Corporate prices on hotels and travel services.
MyTime Day Off - an extra non-working day without loss of compensation.
Learn more about our data protection practices in our Privacy Policy:
emergingtravel.com/career/hr-policy
Приводить целевые заявки на покупку недвижимости в Таиланде, снижать стоимость заявки, растить её качество. Постоянно искать и тестировать новые гипотезы — аудитории, офферы, креативы, каналы.
Location: Limerick
At WHOOP, we’re on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Within Membership Services, we bring that mission to life by transforming every touchpoint into a catalyst for progress, so members feel equipped to rise to the moment, every moment.
WHOOP is seeking a Change Management Specialist to help Membership Services successfully adopt, embed, and sustain operational change. This role will help shape and operate the team’s change management framework, supporting changes to products, policies, processes, tools, and ways of working. This includes change intake, impact assessment, sizing, governance, implementation planning, adoption measurement, and reinforcement.
You will partner closely with Learning & Training, Quality, Knowledge Management, Support Operations, and Readiness to translate upcoming changes into coordinated, practical plans. You will help ensure Membership Services leaders and representatives understand what is changing, why it matters, how their work will be affected, and what support they need to confidently serve our members.
Through structured planning, frontline engagement, data, and feedback, you will identify adoption risks, coordinate the right support, and help ensure changes are clearly understood, effectively implemented, and sustained over time - enabling Membership Services to consistently deliver the distinguished service our members expect.
RESPONSIBILITIES
- Manage the Membership Services change intake, assessment, and sizing process, evaluating the impact on both members and internal teams to determine the appropriate path.
- Build and execute right-sized change plans that define the intended member experience, impacted audiences, communications, enablement needs, milestones, dependencies, risks, ownership, and success measures.
- Coordinate with Learning & Training, Quality, Knowledge Management, and Support Operations to ensure representatives have the guidance, skills, processes, and resources needed to provide accurate and consistent member support.
- Assess the impact of upcoming changes on AI-enabled support and automation, coordinating updates to knowledge, workflows, guardrails, testing, and escalation paths to ensure accurate and consistent member experiences from launch.
- Manage assigned changes through implementation, adoption, and reinforcement, anticipating potential member friction and ensuring teams are prepared to support the experience from launch.
- Partner with Launch Readiness Specialists on complex initiatives, leading or supporting the employee impact and adoption workstream while bringing frontline and member insights into readiness decisions.
- Engage Membership Services leaders and frontline teams to validate impacts, identify adoption barriers, gather feedback, and ensure change plans reflect the realities of the member experience.
- Track adoption and outcomes using employee feedback, training and knowledge indicators, quality trends, process adherence, operational performance, and member contact data; coordinate targeted action where gaps emerge.
- Provide clear stakeholder updates, facilitate post-implementation reviews, and apply lessons learned to reduce member friction and continuously improve how change is delivered across Membership Services.
QUALIFICATIONS
- 2+ years of experience in change management, project coordination, enablement, operations, or a related field.
- Experience supporting change from planning through implementation, adoption, and reinforcement.
- Strong organizational and project management skills, with the ability to manage multiple priorities and timelines.
- Excellent communication and stakeholder management skills, with the ability to translate complex information into clear, practical guidance.
- A member-first, data-informed approach to identifying risks, measuring outcomes, and improving the experience.
- Fluency with AI-enabled tools and the judgment to use them responsibly while maintaining high standards for accuracy and quality.
- Demonstrated passion for performance, health and wellness, and the WHOOP mission.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The Ireland base salary range for this full-time position is €40,000 - 55,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Ljubljana, Slovenia
Workplace: hybrid
Are you ready to join our digital revolution journey?
At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.
Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.
With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career.
We're looking for a proactive, resourceful, and AI-forward Tech & Marketing Operations Specialist to manage our technology projects, keep our learning platforms running seamlessly, and power the marketing engine that brings students to them
This role suits someone with a broad technical fluency who thrives on coordination, troubleshooting, and hands-on building. You don't need to be a professional developer, but you do need to be comfortable using tech tools to design, prototype, and ship real solutions.
The position will be based at the Madrid office with a hybrid work model.
What You’ll Do
Platform & Systems Management
Tech project management:
Manage technology-related projects end to end — defining requirements, building timelines, tracking progress, and identifying improvements that serve broader project goals.
LMS management (WordPress & LearnDash):
Own the day-to-day health of our WordPress-based LMS and LearnDash plugin — user administration, course administration, email flows, bulk imports, new features, configuration, and troubleshooting.
CRM & Marketing Automation (Salesforce & Salesforce Marketing Cloud):
Act as first point of contact for Salesforce and SFMC — build and test journeys, landing pages, and lead magnets; investigate and resolve issues the Operations team can't solve; escalate and follow up when needed.
System integration:
Serve as the architect making sure LMS, CRM, Marketing Cloud, and Power BI talk to each other correctly — designing and implementing the technical architecture for data flows between platforms, including low-code integrations.
Data integrity & reporting:
Review data integrity across LearnDash, Salesforce, and Power BI; execute queries and build reports/extracts for non-technical stakeholders; handle large-scale data reviews (including million-row datasets) when needed.
Website support:
Provide general technical support for the website and coordinate with relevant resources to resolve issues.
Compliance & security:
Help bring the LMS environment up to the organization's IT and security standards, acting as liaison between the Education team, developers/cloud providers, and Security/Legal/IT.
Marketing Operations & Growth
Campaign execution:
Build, test, and launch email and lifecycle campaigns in Salesforce Marketing Cloud — segmentation, audience building, A/B tests, send scheduling, and deliverability hygiene.
Landing pages & lead capture:
Build and ship landing pages and forms based on designs provided by the internal design team; ensure correct lead routing into Salesforce, field mapping, deduplication, and follow-up automation.
Tracking & attribution:
Own the measurement layer — GA4, Google Tag Manager, conversion pixels, UTM taxonomy and enforcement — so that every campaign, source, and channel is measurable end to end.
Lifecycle & retention automation:
Design automated flows across the student lifecycle (onboarding, course progress nudges, re-engagement, certification, upsell) connecting LMS events to CRM and Marketing Cloud triggers.
Martech stack & compliance:
Own the marketing technology stack and its integrations; keep consent management, cookie compliance, and data handling aligned with privacy requirements and company policy.
AI for marketing:
Apply the same builder mindset to marketing — AI-assisted copy and creative variants, campaign localization at scale, automated performance summaries, and audience insight tooling.
Technical Bridge & Coordination
Stakeholder liaison:
Serve as a primary point of contact between internal stakeholders (especially the development team) and business operations, translating business needs into functional technical specifications.
Specification writing & QA:
Write clear technical specs, replicate scenarios, and fully test in QA and production before rollout.
Documentation:
Keep the operations manual and technical documentation current and useful for the team.
Cross-functional project leadership:
Lead multi-month initiatives (e.g., new catalog builds, platform redesigns, global/language expansions, migrations) from scoping through to launch — defining KPIs, coordinating between design/development/vendors, and testing at every step.
AI Development & Innovation
AI builder mindset:
Go beyond being “AI-savvy” — actively explore, prototype, and build AI-powered solutions that improve how the team works and how students learn (e.g., translation tools, automation of repetitive data tasks, AI-assisted reporting).
Tool development:
Design and build practical AI tools and workflows (e.g., custom Gemini/Claude “gems”/assistants, scripts, or low-code automations) to solve real operational bottlenecks — not just use off-the-shelf AI features.
Exploration & evaluation:
Stay current on emerging AI tools and platforms relevant to EdTech operations, and proactively propose where they could create value (efficiency, personalization, translation, content scaling, etc.).
AI project ownership:
Take end-to-end ownership of AI-driven initiatives — from investigating alternatives and setting up integrations, to testing and rolling out to production (as previously done with AI-powered course translation tooling).
Responsible use:
Use AI tools in a way that's compliant with company confidentiality and data-security standards, and only with company-approved systems.
What You Need For This Role
You have a solid, broad understanding of technology and digital platforms, and you're comfortable getting hands-on rather than just directing others.
You have
5+ years
of experience managing Education and Marketing tech projects.
You are genuinely
curious about AI
and see it as a tool to build with, not just a topic to discuss — you've built something with AI before (a workflow, an automation, an integration, a tool).
You bring project management skills with a track record of leading initiatives from scope to delivery.
You're a strong communicator who moves comfortably between technical and non-technical audiences.
You're a proactive problem-solver, able to identify needs and find the right solutions, people, and tools without waiting to be asked.
You understand
marketing funnels
and growth metrics (CPL, CAC, conversion rate, LTV) and can translate them into technical requirements.
Hands-on experience with marketing automation and campaign tooling (Salesforce Marketing Cloud strongly preferred) is highly valued.
Familiarity with GA4, Google Tag Manager, and conversion tracking setups is a strong plus.
You are comfortable owning both the plumbing and the outcome — not just that the campaign sends, but that it performs.
Experience with WordPress and/or LMS platforms (ideally LearnDash) is a strong plus.
Familiarity with CRM systems (Salesforce/Salesforce Marketing Cloud preferred) and data/BI tools (Power BI) is highly valued.
You're highly organized, detail-oriented, and capable of managing multiple concurrent projects.
You're a self-starter, comfortable working independently.
What Will Make Us Really Love You
You bring a track record of success in a similar role, with hands-on experience.
You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table.
You anticipate challenges before they arise and take initiative to find effective solutions.
You have an eye for detail.
You thrive on teamwork but also bring a driven, goal-oriented spirit.
You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends.
You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way.
What You’ll Love About Us
We care about your individuality by giving you freedom to grow and create within the company, regardless of your position
Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising
Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets.
We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated.
Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents.
At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising.
In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 32,800. In addition to base salary, this role includes a variable component, paid annually. The final offer will reflect your experience, skills, and the scope of the role.
Why Join Us?
Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.
We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.
#ALEPH
Location: San Francisco
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Most merchants don't find Checkout.com http://Checkout.com through an ad. They find us because someone they already trust told them to look at us, whether that’s their ecommerce agency, their billing platform, their fraud provider, their consultant. We view partnerships as a core growth engine for Checkout.com http://Checkout.com, and this role exists to turn that trusted relationship into a repeatable, scalable revenue channel through disciplined execution, strong commercial instinct, and relentless ownership.
We're looking for a high-ownership self-starter who can originate, structure, and close partnerships that drive measurable revenue impact. Our ideal candidate is an operator with strong drive and bias for action — they move fast, take on meaningful challenges, and are recognized for the impact they deliver.
You'll own a portfolio of partners and the merchants they bring us. This is a builder role: you won't inherit a book that carries you to your number — you'll go and find it. At Checkout.com http://Checkout.com, ambition and quality work get met with opportunity, and growth is in your hands.
WHAT YOU'LL BE DOING
- Source new partners from a blank list — agencies, systems integrators, ISVs, fintechs and consultancies. Cold outreach, events, referrals, whatever gets you in the room.
- Win the commercial case: get partners to recommend Checkout to their clients ahead of the incumbent, built on the outcomes their clients care about — acceptance rates, market coverage, revenue.
- Win the technical commitment: make the case for a partner investing engineering time in building with Checkout, then coordinate Partner Engineering to deliver it and keep the integration current as our product evolves.
- Activate signed partners into producing partners — map their client base, train the solution architects and account directors who influence recommendations, and keep opportunities registered early.
- Structure and close referral, reseller and embedded models, negotiating across commercial, legal and operational dimensions.
- Own your number: net revenue, total processed volume, product penetration and conversion. You're recognized on partnerships converting into live merchants and revenue — not on signed logos or pipeline.
- Act as the single owner across Sales, Legal, Product, Partner Engineering and Marketing, removing blockers and driving launches to go-live.
WHAT WE LOOK FOR
EXPERIENCE
- 3+ years of experience in partnerships, business development, or strategic sales.
- Payments or fintech experience, processor or merchant side — gateway, acquirer, PSP, orchestration, fraud and risk, or a software platform where you sold payments to existing customers.
- Track record of closing Enterprise or complex, multi-stakeholder deals is a plus
- Experience structuring commercial models (rev share, reseller, embedded partnerships)
SKILLSET
- Strong commercial acumen - understands what drives revenue and margin
- Solid negotiation skills - can hold ground while progressing deals
- Ability to operate in cross-functional, high-ambiguity environments
- High attention to detail - no room for approximation
- Resilience for genuine cold outreach. Most of your first six months is finding partners who have never heard from us
MINDSET
- Owner mentality - accountability without excuses
- Performance-driven - focused on outcomes, not activity
- Low ego, high standards - direct, constructive, and solution-oriented
- Comfortable being challenged - and challenging back when needed
NICE TO HAVES
- Experience working inside or alongside an agency, systems integrator or ISV — you'll already know how partners decide which vendor to put in front of a client.
- Exposure to embedded payments, payfac or marketplace models.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Amsterdam
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
THE MISSION
Payments are the infrastructure behind how modern businesses grow. At Checkout.com http://Checkout.com, our Account Management team helps established digital merchants turn that infrastructure into an advantage.
Based in Amsterdam, this 12-month fixed-term role will see you manage a focused portfolio of direct merchants across the EEA. You’ll work with online businesses across sectors such as retail, money transfer and fashion, with relationships spanning key markets including Germany, France, Spain, Portugal and the Netherlands.
You’ll be the trusted advisor and main point of contact for your merchants, helping them navigate product and platform questions, shape stronger payments strategies and unlock new opportunities for growth. This is a post-sales growth role: you’ll protect and deepen existing partnerships while identifying where Checkout.com http://Checkout.com can create more value through product adoption, payment performance, commercial insight and expansion.
We’re looking for someone who enjoys being close to the customer, is comfortable with numbers and commercial conversations, and can build credibility across different markets and cultures.
HOW YOU’LL MAKE AN IMPACT
- Own high-touch relationships with a focused portfolio of established merchants mostly across the EEA region, primarily supporting online businesses across markets such as Germany, France, Spain, Portugal and the Netherlands.
- Act as the main point of contact for merchant queries across Checkout.com http://Checkout.com’s products and platform, bringing clarity, pace and strong relationship management to day-to-day partnership.
- Understand each merchant’s business model, revenue drivers and priorities, then turn that knowledge into clear account development plans.
- Identify and lead cross-sell, upsell and expansion opportunities across Checkout.com http://Checkout.com’s products, value-added services and partner network.
- Act as a payments consultant, helping merchants improve performance and shape a comprehensive payments strategy across their markets.
- Use data, forecasting and commercial modelling to diagnose performance, identify risks, uncover growth opportunities and build credible recommendations.
- Lead commercially thoughtful pricing and negotiation conversations that balance merchant value with sustainable outcomes for Checkout.com http://Checkout.com.
- Coordinate merchant projects and internal workstreams, working closely with teams such as Sales, Product, Solutions Engineering, Integration, Risk, Legal and Support to keep commitments moving.
- Bring the voice of the merchant into internal discussions, build strong rapport across cultures and help improve how we manage, grow and support our merchants.
WHAT MAKES THIS ROLE DIFFERENT
- Join a company growing at real scale: Checkout.com http://Checkout.com processed more than 300bn in total payment volume last year, compared with 183bn in 2024.
- Work with established direct merchants and globally recognised digital businesses, helping them solve complex payment challenges across the UK and their wider markets.
- Be rewarded for both account growth and broader business impact through a competitive base salary, a meaningful base-to-variable incentive mix and generous commission upside.
- Make a visible difference in a high-performance, collaborative team where ownership, learning and commercial impact are valued.
QUALIFICATIONS
- 3+ years’ experience in B2B Account Management, Relationship Management or a similar commercial role, ideally within FinTech OR payments.
- Strong written and verbal English is essential. German, Spanish or Italian language skills are a plus.
- A strong commercial mindset, with evidence of identifying growth opportunities, expanding existing relationships and delivering measurable customer or revenue impact.
- Experience managing strategic or complex accounts, building trusted relationships and navigating multiple stakeholders across different markets.
- Strong commercial judgement, including the ability to understand revenue drivers, discuss pricing and identify where value can be created.
- An analytical mindset and comfort working with performance data, forecasting and commercial modelling.
- Payments or FinTech experience is a strong advantage, but not essential; experience in a high-growth start-up or adjacent technology environment is also relevant.
- Clear, adaptable communication, strong collaboration skills and the ability to build rapport across cultures.
- The ability to prioritise across multiple accounts, manage risk and keep important work moving in a fast-paced environment.
HOW WE’LL WORK TOGETHER
You’ll join a team that takes a practical, customer-first approach to account growth. We care about the quality of the relationships we build, the rigour behind our recommendations and our ability to follow through. We challenge assumptions, share knowledge and work across boundaries to solve problems for our merchants.
If you enjoy combining strategic thinking with hands on execution and want to help digital businesses get more from their payments infrastructure this is an opportunity to make a visible difference at Checkout.com http://Checkout.com.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: United Kingdom, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
This role is fully remote, offering you flexibility to work from anywhere within the UK.
Your new role
As a Senior Implementation Specialist, reporting directly to the Senior Manager, Implementation, you'll play a pivotal role in Olo's Customer Experience Team, helping to guide new and existing restaurant brands as they join the Olo Platform, or expand their tech stack. You will contribute to the evolution of Olo’s Engage Suite by leveraging your product and industry knowledge to support the unique goals and business processes of our customers. You'll also provide increasingly complex product expertise to customers, and collaborate with Project Managers, Technical Specialists, Product Managers, Support, and Leadership teams. You are experienced in standard implementations and upsells, have a focus on providing great hospitality, and are a model of the art of collaboration.
How You’ll Make An Impact
Leads execution of a portfolio of projects with varying levels of complexity through the lens of your respective product domains.
Is adaptable to defined processes to ensure successful customer outcomes.
Effectively partners with cross functional teams responsible for all stages of implementation projects including customers and Olo functional representatives to ensure cohesive communication.
Acts as a subject matter expert for specific products to efficiently and autonomously guide customers through product adoption.
Champions customer’s needs when working with multiple stakeholders on project execution.
Working with the customer, provides troubleshooting and support for customer implementations addressing issues where possible and/or escalating according to established protocol with cross-functional teams.
Remains up to date on product changes and updates and understands the impact to the business and customer experience.
At times, provides recommendation on initiatives to improve implementation velocity in collaboration with Olo leadership and the Implementation Team.
May provide insights to product teams that help improve product functionality in response to customer feedback or experiences with implementation.
May be required to conduct work associated with Professional or Managed Services agreements.
What Will Set You Up For Success
3+ years experience managing customer relationships, relevant project or account management work, or integration implementation work.
Experience creating an excellent customer experience and demonstrated ability to advocate for customers.
Awareness of project management practices, including ability to self manage towards critical deadlines by leveraging internal stakeholders and/or external partners.
Demonstrated experience training relevant customers stakeholders on product best practices to support strong program performance.
Demonstrated ability to solve problems using available resources, and thoughtfully explain problems and resolutions.
Demonstrated capacity to consume technical details at varying levels of complexity to successfully accomplish project objectives.
Preferred experience with Asana, Jira, Salesforce, Google Suite, and Zendesk.
Familiarity with Loyalty and Marketing SaaS products is a plus.
Other Requirements
Ability to be on-call after-hours and weekends or work a non-traditional shift, as business needs arise.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
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