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Location: APAC Remote; EMEA Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, my name is Lauren, Senior Manager of Customer Success at Customer.io , and I'm looking for a Customer Success Manager to join our Mid-Market, APAC or EMEA team. You'll own the success of a dedicated portfolio of roughly 40-60 Mid-Market customers — acting as their strategic advisor from onboarding through long-term adoption, and driving commercial outcomes across your book of business. You'll partner closely with Account Management, Technical Support, Product, Solutions, and Engineering to help customers realize real value throughout their lifecycle. We don't need you to be a marketing expert or a deeply technical one. We need someone who's an expert at asking the right questions — someone who digs until they find the real problem, not just the reported one, and who can influence a customer to make progress and move through blockers. You'll be curious and eager to understand our app well enough to take a customer's use case and turn our features into outcomes that matter to them. What we value Curiosity about the business behind the customer: You're genuinely interested in how companies operate and enjoy learning your customers' industries and goals. You ask about the why behind a request before recommending a solution. Trusted advisor, not ticket-taker: You build relationships that turn you into a strategic partner rather than someone who simply answers questions. You have well-formed opinions about customer experience and aren't shy about sharing them. Ownership of commercial outcomes: You see CS as a value and growth engine. You take ownership of outcomes across your book and naturally look for opportunities to create more value, partnering with AM on retention and expansion. Comfort in ambiguity: You thrive on complex, open-ended customer challenges — bringing together business context, technical understanding, and creativity to solve them. You're calm under pressure, highly organized, and able to juggle competing priorities across a full portfolio. AI-forward thinking: You're comfortable using AI tools to improve your own productivity and your customers' outcomes, and you bring a growth mindset toward experimenting with new AI-powered ways of working. What you'll do Manage a dedicated portfolio of ~40-60 Mid-Market customers as their strategic partner across the full customer lifecycle Lead onboarding — running kickoffs and milestone check-ins, and guiding customers to their first measurable outcomes Build a deep understanding of each customer's goals and translate them into measurable, mutual success plans Provide proactive, consultative guidance through regular strategic touchpoints and value-driven conversations Monitor customer health, spot adoption trends, and address risks before they impact success Partner with Account Management to support retention and expansion, and coordinate with Technical Support, Product, Solutions, and Engineering when deeper expertise is needed Own escalations end to end — from identification through resolution — keeping customers informed and confident throughout Advocate for your customers internally by sharing product feedback and influencing improvements to the customer experience Drive AI adoption across your portfolio — coaching customers on AI-powered solutions and modeling what AI-native Customer Success looks like Contribute to the broader CS organization by sharing best practices, improving playbooks, and participating in webinars and enablement initiatives What we're looking for 2+ years as a Customer Success Manager for technical products, in a SaaS environment Experience communicating with software developers in a technical capacity Opinionated about customer experience — you should have well-formed views in order to give customers strategic advice Fluency in French, Russian, and/or Spanish (we are prioritizing multilingual candidates for this role) Located in Australia, New Zealand, United Kingdom or Ireland Bonus: experience designing lifecycle messages Compensation & Benefits We believe in transparency. The salary for this role is $80,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with Recruiter 45-minute video call with Hiring Manager 45-minute Homework Review Call + feedback with potential team members All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.

Location: United States (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. About the Role: As a Mid-Market Account Executive at Teleport, you will own the full sales cycle for mid-sized organizations looking to secure their infrastructure in an AI-driven world. Teleport unifies identity across humans, machines, workloads, and AI agents — replacing fragmented, credential-based access with a hardware-rooted, cryptographic identity layer that scales zero trust across cloud and on-prem environments. You'll work closely with Sales Engineering, Account Development and Marketing to identify, qualify, and close new business, building a repeatable, high-velocity motion across a defined territory or vertical. This role is ideal for a driven, autonomous seller who thrives on prospecting and closing deals in a fast-paced, high-growth environment — while helping customers eliminate credential sprawl, reduce identity-based attack surface, and prepare their infrastructure for the demands of agentic AI. What You'll Do: - Communicate effectively with Engineering, InfoSec teams, and business stakeholders. - Develop a territory plan and relentlessly execute against it in order to exceed your quota. - Understand the nuances of selling open source technology. - Help us foster our open source community and grow our commercial offering. - Identify and excite champions at your key accounts so they become your executive sponsors. - Navigate complex deals involving several stakeholders across engineering and InfoSec without coming across as "Salesy." - Mentor our Sales Development Reps. You will collaborate with them in order to break into your target accounts. - Strong listening and storytelling skills. What We're Looking For: - 3+ years of quota attainment at a software startup in the infrastructure, security, open source space - 1+ year experience working at a growing start up selling to scaling AI, fintech or e-commerce companies - Experience in articulating the value of a product, aligning with the specific needs and compliance requirements amongst complex organizations - Humility, curiosity, resilience, and a sense of humor. - You're not afraid of prospecting. - Based in NYC or SF Bay Area How We Hire — Instructions Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do. You'll start with a 30-minute recruiter screen, followed by a 30-minute interview with the hiring manager and four team member, a presentation including clear instructions. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Professional Services Technical Architect at GitLab, you'll lead the technical direction of customer engagements from early scoping and discovery through delivery. You'll design high-level architectures and implementation plans for GitLab infrastructure and functionality, and you'll make sure deliverables align with customer requirements and the Statement of Work (SOW). You'll coordinate and guide implementation work across GitLab Professional Services and partner consultants, support customers deploying GitLab in cloud and on-premises environments using tools like Terraform, Ansible, and the GitLab Environment Toolkit, and perform migrations to GitLab using Congregate. You'll provide DevOps and DevSecOps consulting and best practices, contribute reusable collateral such as documentation, delivery kits, and training materials, and share product release updates to help the team deliver consistent outcomes. This role combines deep technical expertise with customer-facing leadership in GitLab's remote, asynchronous, and values-driven environment. What you’ll do Designing and delivering GitLab reference architecture implementations for both self-managed and cloud environments, using infrastructure as code practices Leading source code management and CI/CD migrations to GitLab, including large-scale enterprise moves using Congregate Building repeatable delivery kits, documentation, and enablement materials that help Professional Services and partners deploy and adopt GitLab best practices Lead the full technical delivery lifecycle for GitLab Professional Services engagements, from early scoping and technical discovery through implementation and handoff. Produce high-level and detailed technical designs for GitLab infrastructure and functionality, ensuring deliverables align with customer requirements and expectations. Evaluate and communicate scalability and security considerations (including compliance constraints) in proposed GitLab reference architectures and implementation plans. Deploy and configure GitLab in customer environments, including on-premises and major cloud providers, using Terraform, Ansible, and the GitLab Environment Toolkit (GET) aligned to reference architectures. Plan and execute source system migrations to GitLab using Congregate, partnering closely with customer stakeholders to reduce risk, protect data integrity, and minimize downtime. Provide DevOps and DevSecOps consulting and best-practice guidance, including advising on internal frameworks such as the Delivery Governance Framework (DGF) and GitLab Flow. Coordinate and oversee implementation work across GitLab team members, partners, and customer points of contact (POCs), ensuring clear asynchronous communication and decision capture, effective execution, and high-quality outcomes. Mentor Professional Services and partner consultants by contributing documentation, delivery kits, and training materials, and by leading enablement sessions on how to deliver and position service offerings. Maintain and improve delivery automation assets with an emphasis on code cleanliness, maintainability, and appropriate unit/integration testing. Support scoping and Statement of Work (SOW) creation with Professional Services Engagement Managers, stay current on monthly GitLab releases, and help Regional Delivery Managers with technical vetting and staffing assessments while maintaining a 55% billable utilization. Review and provide input to Professional Services training materials and presentations Develop case studies, presentations, design documentation, and best-practice methodologies Work closely with customer project teams to ensure accurate task-level articulation of work required What you’ll bring Strong written and verbal communication skills, including the ability to lead technical discussions with customers and partners and communicate risks/trade-offs clearly in an asynchronous environment. Prefer location in PST, MST or CST timezone alignment. Comfortable with up to 30% travel at times. Demonstrated experience delivering two or more of the following consulting services: source code management migration, cloud architecture, DevOps engineering, or continuous integration and continuous delivery (CI/CD) consulting services. Enterprise software development experience, with the ability to translate requirements into clear technical designs and implementation plans. Progressive DevOps platform experience, including designing and implementing reliable, scalable systems with clear performance and security trade-offs. Hands-on experience deploying and managing infrastructure in cloud providers and on-premises environments, including using tools such as Terraform and Ansible. Ability to write clean, maintainable automation/integration code (e.g., Terraform modules, Ansible roles, scripts) and validate changes with appropriate testing and code review. Experience performing migrations to GitLab, including using Congregate or similar migration tooling. Working knowledge of data consistency and integrity concepts (e.g., ACID properties) and how they impact migration design and performance trade-offs. Strong problem-solving, decision-making, organizational, and time management skills, with the ability to manage multiple priorities with minimal supervision. Comfort working in a remote, asynchronous environment, using documented decisions (e.g., issues, proposals, and runbooks) to keep work unblocked across time zones while collaborating effectively across GitLab team members, partners, and customer stakeholders. Bachelor's Degree in Information Technology, Computer Science, or other advanced technical degree, or equivalent experience About the team The Professional Services Technical Architect is part of GitLab's Professional Services organization. We partner with customers who are transitioning to GitLab, expanding how they use an existing GitLab installation, or planning complex upgrades to their infrastructure and processes. Our team brings a diverse set of skills across GitLab deployment, maintenance, and day-to-day usage, along with deep technical knowledge of adjacent tools and platforms. Working closely with Engagement Managers, partner consultants, and customer stakeholders, we focus on delivering high-quality outcomes, sharing best practices, and helping customers realize faster time to value from their GitLab investment. We operate in GitLab's remote, asynchronous environment and rely on clear documentation and transparent communication to collaborate effectively. This role models skills and behavior aligned with GitLab Values and typically reports to the Regional Delivery Manager. As a Professional Services Technical Architect, you will work more independently than an associate consultant, leveraging deep technical expertise to drive customer outcomes. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $123,840 — $209,520 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: United Kingdom; United Arab Emirates; Ireland; Sweden; Romania; Cyprus; Switzerland; Portugal; Lithuania; Czech Republic; Hungary; Poland; Bulgaria Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Payward Services (PWS) is the Infrastructure arm of Payward, the parent company of Kraken, whose businesses span trading, payments, custody, banking, asset management, and services. PWS gives regulated businesses direct API access to the infrastructure that has powered Kraken for 15+ years. Payward holds 100+ regulatory licences, operates in 190+ jurisdictions, and processes $2T+ in annual volume. Payward has also applied for a national trust company charter to offer custody and trust services to institutional and high-net-worth clients across the U.S. The company is backed by strategic investors including Citadel Securities, Jane Street, Deutsche Börse, and Nasdaq. Operated through Paywards’s regulated entities, custody combines segregated client accounts, institutional-grade key management and cold storage, independent audit and control reporting, and direct connectivity into Kraken's exchange, staking, and financing rails. Clients get the security posture of a dedicated custodian alongside the liquidity and product depth of one of the longest-running exchanges in crypto.   THE OPPORTUNITY As Senior Sales Lead, Custody & Wealth Management, you will lead the go-to-market efforts for Payward custody offering, including qualified custody, across two motions: Institutional custody sales: Sell to banks, neobanks, fintechs, payment companies, brokerages, exchanges, asset managers, and any business that needs regulated digital asset custody, globally. B2B2C wealth solutions: Work with Product to design and launch embedded custody and digital asset solutions. Private banks, wealth managers, family offices, and platforms serving high-net-worth clients can offer these to their own clients under their own brand, alongside PWS staking, trading, payments, and tokenized assets. You will report to the Global Head of Sales, Payward Services, as a senior individual contributor. You will work closely with Solution Engineering, Product, Legal, Compliance, and Onboarding, and act as the voice of the custody and wealth market in roadmap discussions. Lead and help define the global GTM strategy for Custody across institutional segments, asset managers, ETF and fund issuers, hedge funds, market makers and prop firms, banks and wealth platforms, corporates and treasuries, family offices, token issuers and foundations, and exchanges requiring third-party custody. This role will be expected to: - Grow assets under custody and custody revenue as the primary outcomes, with clear ownership of targets, forecasting, and pipeline discipline - Develop commercial frameworks across custody, trading, and yield products including vaults and staking. - Lead revenue across a range of relationships from long cycle RFP driven enterprise mandates to mid-market motion for funds, corporates, and crypto-native clients who need to onboard fast. - Own the full client lifecycle from qualification and diligence through agreement negotiation, onboarding, and expansion into staking, trading, collateral, and settlement. - Build and scale a revenue growth in the custody and wealth management vertical across a global Sales and BD organization, with an AI-first approach to tooling, pipeline management, and operational efficiency. - Establish Payward as the default custodian across the institutional ecosystem, fund administrators, wealth managers, family offices, consultants, prime brokers, OTC desks, and the service providers who shape custodian space. - Partner cross-functionally with Product, Engineering, Security, Legal, Compliance, Risk, and Finance to align commercial strategy with platform capability and the regulatory perimeter of each entity - Expand Payward’'s custody footprint across the UK, Europe, US and APAC and other priority markets, with a clear view on licensing constraints and how to sequence market entry - Feed the product roadmap with structured client demand: asset and chain coverage, staking, reporting and integrations, collateral mobility, and off-exchange settlement WHAT YOU BRING - 7+ years of experience building and scaling B2B or B2B2C revenue organizations within digital asset custody, Wealth management, traditional custody and asset servicing, or regulated financial infrastructure - Proven track record closing and expanding complex, long-cycle mandates with institutional clients where security, regulatory, and operational diligence sit at the center of the buying decision - Deep understanding of the wealth management space, how institutions actually select a custodian, risk and investment committees, operational due diligence, asset segregation and bankruptcy remoteness, insurance, audit and control reporting, and multi-custodian mandates - Deep experience structuring custody economics: AUC-based pricing, minimums, revenue-share models, and multi-product commercial agreements - Strong commercial judgment, negotiation skills, and executive presence at the C-suite and board level - Experience building and leading high-performing global Sales and BD teams - Demonstrated ability to implement AI-first sales tooling, CRM discipline, and scalable go-to-market systems - International experience strongly preferred; US and European market knowledge - Genuine conviction in crypto and the future of financial market infrastructure or deep, transferable expertise from traditional custody, fund services, or prime brokerage with a clear path to crypto fluency NICE TO HAVES - Direct experience selling qualified custody, staking, or prime brokerage services to institutional clients - Relationships across the institutional service provider ecosystem: fund administrators, auditors, consultants, transfer agents, and ETF issuers - Working knowledge of institutional key management (MPC, HSM, multi-sig), cold storage architecture, off-exchange settlement, and collateral mobility - Familiarity with KYC/AML frameworks and digital asset licensing regimes across multiple jurisdictions - Experience scaling a B2B sales motion from founder-led or relationship-led origination to a structured, team-driven engine - Experience selling into token issuers, foundations, and protocol treasuries alongside traditional financial institutions - Exposure to staking economics, validator operations, and the reporting institutions expect around both Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Remote, United Kingdom; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Credit-based and consumption-based offerings are becoming central to how GitLab monetizes. The systems that meter, rate, and bill that consumption sit underneath all of it. You'll own the backend usage billing pipeline and its product direction while supporting the Monetization Platform and Infrastructure team as it modernizes the foundations underneath it. When another GitLab team launches a credit-consuming capability, you'll help them make it billable across GitLab.com, self-managed, and GitLab Dedicated. This is a technical, systems-oriented product role: success means building a monetization platform other teams can launch on quickly and correctly, rather than shipping customer-facing UI. What you’ll do Own the product direction for metering, aggregation, and rating in GitLab's usage billing pipeline, including the Zuora and CustomersDot integrations that turn usage into invoiced revenue. Make onboarding a new credit-consuming capability a repeatable process rather than a bespoke project each time. Partner with product teams on what to instrument, how to meter and price usage across GitLab.com, self-managed, and GitLab Dedicated, and what it takes to be billable on launch day. Stay ahead of their roadmaps so billing doesn't delay launches. Prioritize pipeline scalability, performance, and reliability as consumption grows, balancing those investments against new capability enablement. Own billing defect detection and remediation so errors surface before they reach a customer's invoice and billing outcomes remain auditable. Support the Monetization Platform and Infrastructure team by framing problems, explaining the value of platform investments, and prioritizing them against operational risk. Define and track measures of billing accuracy, pipeline reliability, cost to serve per capability, and time to monetize so teams can make informed pricing decisions. What you’ll bring Experience owning the product direction of consumption- or usage-based billing systems. Experience with Zuora or a comparable billing and revenue platform, and an understanding of how product and finance systems interact. Experience with prepaid, commitment, or credit-drawdown pricing models (balances, reservations, overage, expiration) and the edge cases they create in billing and revenue. Experience launching new products or pricing models while coordinating across engineering, Finance, Legal, Compliance and go-to-market teams. Ability to bring together teams you don't manage around work their launches depend on. Experience defining problems for platform or backend teams whose users are often other teams. Clear written communication in an all-remote, asynchronous environment; you'll use issues, epics, and direction pages to lead. Familiarity with developer tooling, financial audit or revenue recognition, or an engineering background can help, but isn't required. You use AI tools as part of how you work: prototyping, analysis, spec writing, and investigation. About the team In Monetization, we coordinate across engineering, Finance, Legal, Compliance and go-to-market on new products and pricing models. Our remote, asynchronous work uses written issues, and epics to keep decisions visible. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200 — $235,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Remote - United States What We’re Building Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023! If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases . Who We Are We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers. How We Work We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote Little more about the team: Talent Acquisition at Honeycomb builds the teams behind our observability platform. As a Senior Technical Recruiter, you'll run a full desk of priority R&D searches and act as the talent advisor Hiring Managers call before they open a req, not after. You'll report to the Head of TA, partner directly with R&D leadership, and own how hiring gets done on your desk from intake to accepted offer. We're remote-first and give you real trust and autonomy from day one, so you'll shape how we hire as we scale. What you’ll do in the role: Own full-cycle searches for R&D/ Technical focused roles, from intake to offer acceptance, and deliver diverse, well-vetted slates on target timelines. Manage a full desk of priority reqs, keep candidates moving within our hiring SLAs, and keep Greenhouse data clean without being chased. This includes sourcing, interviewing, reviwing applicants, scheduling etc. Advise Hiring Managers on search strategy and leveling, using market data, pipeline analytics, and compensation benchmarks to shape decisions rather than only carry them out. Build lasting advisory relationships with your Business Unit leaders: align stakeholders on a shared plan, guide debate to a decision, and explain the reasoning once it's made. Partner with the Head of TA to turn approved headcount into recruiting plans, and flag risks early with a proposed fix. Own the implementation of our competency-based hiring process by building Greenhouse scorecards, running interviewer kick-offs, and facilitating structured debriefs. Use DEI sourcing tactics that broaden representation and improve quality of hire. Analyze funnel metrics in Greenhouse and Gem, share what you learn with stakeholders, and improve the process, including cross-functional TA projects like interviewer enablement and candidate-experience NPS. What you’ll bring to the role: Full-cycle recruiting experience in high-growth tech, with a track record of filling senior engineering IC and first-line manager roles. Experience running a full desk of concurrent reqs while holding to clear SLAs and quality standards. A history of acting as a talent advisor, where you turned funnel and compensation data into recommendations that changed hiring decisions. Hands-on experience with structured interviewing and ATS (scorecards, reporting, scheduling workflows). Measurable results from DEI sourcing and fair-assessment practices. Crisp written updates, plus experience facilitating productive kick-offs, debriefs, and pipeline reviews. Comfort having direct, kind conversations with Hiring Managers about candidates, leveling, or process, in line with Honeycomb's values of Ownership, Feedback Is a Muscle, and Kind Candor. Experience in a remote-first, fast-changing environment, and a habit of mentoring peers and improving process as you go. Nice to haves: Experience with Competency based hiring Experience utilizing AI to help make process improvements Preferred experience with Greenhouse In-house recruiting experience strongly preferred Base Salary based on level of experience $140,000 — $165,000 USD What you'll get when you join the Hive: A stake in our success - generous equity with employee-friendly stock program It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience Time to recharge with unlimited PTO A distributed-first mindset and culture (really!) Home office, co-working, and internet stipend Full benefits coverage for employees, with additional coverage available for dependents Up to 16 weeks of paid parental leave, regardless of path to parenthood Annual development allowance And much more... Please note we cannot currently sponsor or support visa transfers at this time. Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work. Phishing and Recruitment Scam Warning: We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses— never personal accounts like Gmail or Yahoo . Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers Credit card numbers Bank account information Diversity & Accommodations: We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know. As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback. Privacy Notice: If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice . If you do not want us to retain your information, or want us to update it, please contact privacy@honeycomb.io . Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.

Location: United States, Remote QA Lead - Social Are you on a mission to create games that bond players together into deeply invested communities? Would you like to work on something comedic with lighthearted and whimsical characters? Do you spend your time deconstructing social interactions within PvP games? Do you think deeply about the most valuable areas to focus your time and effort? Would you consider yourself allergic to inefficiency? As a QA Lead at teamLFG, you will drive the QA Strategy for the Social areas of an Unannounced Project from production to launch. You will work closely with Design, Production, Engineering, and Art team counterparts to understand the complex systems that drive the Social area of a competitive PvP game. You will then use that knowledge to design QA plans and strategies to ensure the quality of the holistic game experience. You will work with the QA Director to establish good QA processes and evangelize them throughout the team. Most importantly, you will work with a fun, dedicated, cross-disciplinary team devoted to turning a creative dream into a new franchise at PlayStation. We look for candidates who value joining a mission-focused team with a diverse set of backgrounds, experiences, interests, and viewpoints. RESPONSIBILITIES Develop an understanding of the product from both a player value and technical systems point of view Build, maintain, and execute a cross-disciplinary QA strategy for the Social portions of a competitive multiplayer game Spot problems in our processes and toolchains to identify and solve quality issues as early as possible Partner with engineering to identify and build tooling and automation strategies that make the product more stable Train and supervise a team of external QA staff as part of your QA plans Work with the QA Director to help define and maintain team-wide quality assurance standards and practices attuned to the needs of the business REQUIRED SKILLS Proficiency with technical testing for systems that have limited player-facing experiences (matchmaking, crossplay/cross save, account entitlements) Ability to define a QA strategy that incorporates business, project, and systems needs Ability to quickly understand how the systems in the game are built and use that knowledge to design efficient test coverage Ability to negotiate, ratify, and drive plans in alignment with cross-disciplinary leads Understanding of risks, constraints, business needs, and player value and ability to adjust plans accordingly Experience directing external Test or QA staff Experience with social experiences in games such as: matchmaking, friends, clans, chat systems, trust and safety features Embrace a "we" culture in addition to being an outstanding collaborator and communicator NICE-TO-HAVE SKILLS Experience managing full-time QA staff Experience working on a project from pre-production to live support Experience shipping a live-service game requiring high sustained game stability and quality Experience developing and shipping a title using Unreal Engine Experience with a variety of platforms (PC, Console) Degree in Computer Science, Game Design, or related fields At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. This is a flexible role that can be remote, with varying pay ranges based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below. $148,000 — $222,000 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.

Location: United Arab Emirates Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. We are looking for a Deputy Regional Information Security Officer to own ICT security, operational resilience, and regulatory compliance across a portfolio of entities at different stages of maturity, from established licensed operations to new markets launching under frameworks. This is not a support function. You will be the named security officer for your entities, accountable to their boards and their regulators. This is a high visibility, high trust role for a security governance professional who thrives at the intersection of technology, compliance, and financial services, and who is energised by applying established group frameworks to the local needs of a growing regulated entity. Payward is one of the world's most trusted and secure digital asset platforms, operating across a growing network of regulated entities spanning Europe, the Middle East, and Asia Pacific. As we expand into new markets and deepen our regulatory footprint, the demand for embedded, senior-level ICT security leadership at the entity level has never been higher.   THE OPPORTUNITY - Prepare, contribute and report to regional risk governance and board committee meetings, highlighting control status, risk exposure, and readiness - Execute risk assessments and control testing across UAE operations in line with VARA cybersecurity guidelines and security best practices - Maintain and review Business Impact Assessments (BIA), integrating findings into global resilience planning - Contribute to Business Continuity Plan (BCP) documentation, testing, and updates, including entity-specific scenarios - Collaborate with Group Security and IT to: - Align UAE-specific regulatory controls with global policies and control frameworks - Contribute to the development of security policies to meet international and UAE compliance requirements - Conduct security control validation and document evidence for internal/external audits - Participate in remediation planning for audit findings and track progress to closure - Support the RISO in preparing and submitting regulatory documentation to regulators - Prepare and present security and resilience reports for internal governance committees and local entity management - Assist in responses to regulatory examinations, including due diligence and compliance queries - Liaise with compliance and legal teams to interpret regulatory changes and propose control adaptations - Participate in the regional incident response process, assist with post-incident reviews, and support continuous improvement activities - Coordinate with cross-functional stakeholders to embed security requirements into operational processes WHAT YOU WILL DO - Regulatory Governance - Serve as the named ICT security officer for your appointed entities, with formal accountability for security risk, ICT governance, and resilience oversight at board level - Prepare and present security, risk, and resilience materials to entity boards, with material review and coaching from the Global RISO Lead beforehand - Act as the primary point of contact for VARA and other relevant regulatory authorities on ICT and security matters -- including examinations, inspections, licensing interactions, and ongoing supervisory dialogue - Support entity go live processes by implementing and localizing established group ICT governance frameworks for new market launches, ensuring they meet UAE regulatory requirements and entity specific needs - As the portfolio evolves, engage with additional regulatory frameworks with support from the broader RISO team - ICT Risk and Security - Lead ICT and security risk assessments for your appointed entity, escalating material risks through local governance and the Global RISO Lead - Maintain and adapt entity level policies and procedures to align with group standards and UAE regulatory requirements - Coordinate control testing, evidence documentation, and audit preparation with global security and compliance teams - Manage the classification, escalation, and regulatory reporting of ICT-related incidents within the timeframes required by applicable regulators - Operational Resilience - Lead business impact assessments, critical function mapping, and business continuity planning at the entity level - Oversee continuity and recovery testing, ensuring outputs meet regulatory expectations and feed back into global resilience planning - Maintain oversight of ICT third-party dependencies and outsourcing arrangements in line with regulatory requirements - Group Liaison - Act as a key local liaison between UAE entities, the RISO team, Group Security, and Compliance - Drive local implementation of group frameworks, policies, and resilience standards, adapting them where jurisdiction-specific requirements demand - Represent entity priorities in group-led security initiatives and governance forums WHAT YOU BRING - 7+ years of experience in information security governance, ICT risk management, or regulatory compliance in a regulated financial services, fintech, or virtual asset environment - Direct experience as a named regulatory contact, involvement in regulatory examinations, supervisory interactions, licensing processes, or equivalent - Familiarity with UAE regulatory frameworks. Experience with VARA or other virtual asset / crypto-native regulatory regimes is a significant advantage and strongly preferred - Demonstrated ability to implement, adapt, and maintain compliance or governance frameworks within a regulated environment - Experience conducting risk assessments, business impact analyses, and resilience planning at the entity level - Familiarity with ICT outsourcing and third-party risk management within group structures - Ability to translate technical risk into board-level narrative and regulatory-grade documentation - Comfortable operating across multiple jurisdictions simultaneously, each at a different stage of regulatory maturity - Strong project management skills and the ability to drive outcomes across cross-functional, globally distributed teams - Certifications such as CISSP, CISM, CRISC, CISA, or ISO27001 Lead Implementer preferred - Familiarity with EU frameworks such as DORA and MiCA is strongly preferred WHY THIS ROLE - You will hold a named role within a regulated entity with accountability and board-level visibility - You will operate at the frontier of virtual asset regulation -- VARA is one of the most advanced and fastest-evolving crypto regulatory frameworks in the world, and you will be shaping how Kraken meets it from day one of market entry - You will build ICT governance programs from scratch for new market entries, not inherit and maintain what others have set up - Exposure to local governance forums, regulators, and senior stakeholders, with remote guidance and preparation support from the Global RISO Lead - The scope of this role is intentionally designed to grow -- as Kraken's entity footprint expands, so does the portfolio and the regulatory breadth you will be exposed to, potentially including Asian and EU frameworks such as DORA - You will join a remote-first, international team shaping the future of crypto asset governance and resilience across some of the world's most demanding regulatory environments Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Paris Workplace: Hybrid ABOUT VOODOO Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way. TEAM Our Corporate teams support the company's performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. Voodoo's Corporate function is composed of three teams: HR, Legal and Finance, working together to drive Voodoo's success. We are looking for a Procurement Manager - FinOps with a solid background in cloud cost management and vendor negotiations. You will be part of a high-performing Procurement team and will have direct impact on one of Voodoo's largest cost lines: cloud and data infrastructure. ROLE Your main challenges will be to: - Own all IT indirect procurement: SaaS tools, software licences, data platforms, observability tooling, and any tech vendor relationship - Lead global negotiations on IT spend and drive subsequent savings, running benchmarks to ensure Voodoo pays the right price - Own cloud cost visibility (GCP, AWS) by maintaining billing data and dashboards (BigQuery exports, BI tooling) and leading monthly cost reviews with Engineering and Finance - Build data-driven cost reduction strategies through unit economics by product and workload (cost per user, per event, per training run) - Prepare and run cloud vendor negotiations: GCP committed-use discounts, enterprise agreements, AWS Savings Plans, renewal calendars, and price benchmarks - Challenge internal needs and partner with Engineering on cloud optimization opportunities, including rightsizing, storage tiering, egress, and query-cost reduction - Drive renewals to successful completion and put in place contracts and MSAs, working closely with Legal - Track realized savings against joint targets and forecast IT and cloud spend in collaboration with FP&A - Own procurement processes and drive strategies that deliver efficiency and ROI across the full IT scope PROFILE - 5 to 8 years of experience in FinOps, cloud cost management, procurement, or data-heavy analytics, ideally within a scale-up, hyperscaler, or cloud consulting environment - Able to open a raw billing export and extract meaningful insights autonomously - Solid working knowledge of cloud pricing mechanics: committed-use discounts, savings plans, spot instances, storage classes, egress pricing, and BigQuery pricing models - Commercial mindset with the ability to build fact-based negotiation cases and drive vendor negotiations - Credible with technical audiences: able to defend analyses in front of senior engineers and translate findings for Finance stakeholders - Result-oriented, autonomous, and problem-solving oriented - Willing to evolve in a fast-paced environment - Fluent in English; French is a plus - FinOps Certified Practitioner or GCP certification is a plus - Experience with gaming or adtech data stacks (streaming pipelines, ML workloads) is a plus BENEFITS - Competitive salary based on experience - Swile Lunch voucher - Gymlib (100% covered by Voodoo) - Premium healthcare coverage with SideCare, 100% covered for you and your family - Wellness activities in our Paris office - Remote Fridays

Location: Remote Workplace: Remote We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. *Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers. ABOUT THE ROLE *Open to hiring in London and APAC. We're building a creative platform used by artists, filmmakers, and teams at some of the world's most recognized brands. Our support org handles everything from a five-minute billing question to a technical escalation, and we're building out a dedicated tier for the first kind so our more experienced specialists can focus on the second. We're looking for a Support Representative who's accurate, fast, and comfortable following a process closely under volume. No creative or AI background required. We'll train you on the product. WHAT YOU’LL DO - Resolve high-volume, tickets across account access, billing, and plan questions for Free, Standard, and Pro and Max users - Use existing macros, playbooks, and AI support layer suggestions to close tickets accurately and quickly - Recognize when a ticket needs product judgment or creative-tool troubleshooting, and route it to Tier 2 Support or Enterprise - Flag recurring questions that don't have a macro yet WHAT YOU’LL NEED - Clear, accurate written communication, especially on process-driven, checklist-style work - Comfortable with repetitive, high-volume work without losing accuracy - Prior experience with tools like Zendesk, Notion, or Slack is a plus, not a requirement - 0-2 years in any customer-facing or process-driven role (preferably in SaaS, but not required) - Enough curiosity to spend a little time in the product or help docs before talking to us. No creative background needed, just evidence you looked WHAT SETS GREAT CANDIDATES APART The best people in this role follow the playbook precisely and know exactly when a ticket doesn't fit it. They don't force a wrong answer to hit volume, and they don't escalate everything out of caution either. They've put in enough time with Runway to have a real sense of what it does and who uses it, so a ticket that's slightly off-script doesn't stump them, even without a creative background. When they see the same question surface three times, they ask whether it should become a macro instead of just answering it a third time. Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. WORKING AT RUNWAY Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway - Universal World Simulator https://runwayml.com/world-simulator.html - GWM-1 https://runwayml.com/research/introducing-runway-gwm-1 - Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5 - General World Models https://runwayml.com/research/introducing-general-world-models - Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section - Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section - Runway Studios https://runwayml.com/studios We're excited to be recognized as a best place to work: Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024

Location: Foster City, CA Workplace: Hybrid Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. ABOUT THE ROLE We’re seeking our first Head of Corporate Development hire to build and own the function, driving acquisition strategy and end-to-end execution to accelerate Replit’s core capabilities. You’ll build and run Replit’s acquisition pipeline, identifying the teams and technologies that can accelerate our mission. You’ll develop a deep understanding of the AI, developer tools, and software infrastructure ecosystem. You’ll build relationships with founders, investors, and industry participants to source and evaluate mergers & acquisitions. This is a hands-on ownership role for someone who combines strong transaction execution skills with product judgment, relationship-building ability, and the ability to drive complex decisions across teams. You’ll work closely with senior leadership and teams across Product, AI, Engineering, People and Legal. The role reports to the Head of Finance, but partners very closely with our Co-Founder & CEO and President & Head of AI. What You’ll Do - Shape M&A strategy: Partner with senior leadership to define where M&A can accelerate Replit’s product and company strategy, translating strategic priorities into actionable acquisition themes and target areas. - Source opportunities: Proactively identify acqui-hire, tuck-in and large-scale acquisition opportunities aligned with Replit’s strategic priorities. - Develop relationships: Establish trusted relationships with founders, investors, bankers, operators, and other participants across the ecosystem. Identify and attend industry events to source M&A opportunities. - Map the ecosystem: Build and maintain a detailed view of relevant markets, including AI infrastructure, developer tools, emerging technologies, competitors, and potential M&A targets. - Evaluate strategic fit: Assess companies and opportunities based on product alignment, market position, technical differentiation, financial profile, and potential value to Replit. Partner with Product, AI, and Engineering leaders to assess build, buy, and partner alternatives and deliver clear go/no-go recommendations. - Lead transaction execution: Own the transaction process from initial evaluation through signing and closing. Lead valuation and financial modeling, structure transactions, drive cross-functional due diligence, and lead negotiations in partnership with executive sponsors and Legal. Be accountable for the deal workplan, timelines, risk escalation, and decision materials. Coordinate integration planning with functional leaders, establishing clear owners and success measures before close. Required Skills and Experience - 8+ years of experience in corporate development, venture capital, investment banking, or a related strategic role. - Strong product & technological intuition. - Demonstrated experience leading technology transactions through signing and closing, with direct responsibility for valuation, due diligence, transaction structuring, and negotiation. - Experience researching markets, identifying companies, and developing actionable opportunity pipelines. - Strong financial modeling, valuation, and analytical skills. - Ability to synthesize complex product, technical, market, and financial information into clear recommendations. - Strong relationship-building and written and verbal communication skills. - High degree of ownership, curiosity, and comfort operating in an ambiguous, fast-moving environment. - Proven ability to own complex transaction workstreams, hold cross-functional teams accountable to deadlines, and resolve issues across technical, business, and external advisory teams. Bonus Points - Existing relationships across the AI, developer tools, or software infrastructure ecosystem. - Experience at a scaling technology company. - Current Replit user. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match (US Only) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible Time Off (FTO) + Holidays 🚗 Commuter Benefits (In-Office & US Only) 📱 Monthly Wellness Stipend 🧑‍💻 Autonomous Work Environment 🖥 In Office Set-Up Reimbursement (In-Office Only) 🚀 Quarterly Team Gatherings ☕ In Office Amenities (In-Office Only) Want to learn more about what we are up to? - Self-driving Company https://replit.com/blog/self-driving-company - Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale - AI Adoption https://replit.com/blog/ai-adoption - Build Open-Source Apps https://replit.com/build/open-source-app-builder   Interviewing + Culture at Replit - Operating Principles https://blog.replit.com/operating-principles - Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Location: United States; Denver; Chicago; Seattle; Austin; New York; Los Angeles; San Francisco Workplace: Remote We are seeking an experienced Product Manager with a strong background in security to join our dynamic team. This role will be crucial in defining and executing the product strategy for our security offerings, ensuring our products are robust, reliable, and secure, and that they meet the evolving needs of our customers. The ideal candidate will possess a deep understanding of database security, networking, and identity management, and will be adept at navigating the complexities of product development from conception to launch. What you will do: - Define and evangelize the product vision, strategy, and roadmap for security-focused features and products. - Conduct market research, competitive analysis, and customer feedback sessions to identify opportunities and inform product decisions. - Collaborate closely with engineering, design, sales, and marketing teams to deliver high-quality, secure products. - Translate complex security requirements into clear, concise product specifications and user stories. - Prioritize product backlog and manage trade-offs to optimize for business value and customer satisfaction. - Drive product launch activities, including go-to-market strategy, sales enablement, and user documentation. - Monitor product performance, gather insights, and iterate on product features based on data and user feedback. - Act as a subject matter expert for security within the organization, providing guidance and insights to various stakeholders. About You: - Minimum of 8+ years of experience in product management in B2B SaaS, with a significant focus on security products or features. - Proven experience with database security principles and best practices. - Strong understanding of networking concepts and their implications for security. - In-depth knowledge of identity and access management (IAM) topics. - Certifications in security (e.g., CISSP, CISM, CompTIA Security+). - Demonstrated experience in quality assurance processes and methodologies. - Solid background in program management, including planning, execution, and risk management. - Prior experience in security engineering is required. - Excellent communication, interpersonal, and presentation skills. - Ability to thrive in a fast-paced, collaborative environment. Preferred Qualifications: - Prior experience securing a data platform, database product, or real-time analytics service. - Familiarity with ClickHouse or other databases such as Snowflake, BigQuery, or Redshift. - Experience supporting BYOC or private deployment models. - Background working with open source software or developer-focused products. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: The Netherlands; United Kingdom; Spain Workplace: Remote We are seeking an experienced Product Manager with a strong background in security to join our dynamic team. This role will be crucial in defining and executing the product strategy for our security offerings, ensuring our products are robust, reliable, and secure, and that they meet the evolving needs of our customers. The ideal candidate will possess a deep understanding of database security, networking, and identity management, and will be adept at navigating the complexities of product development from conception to launch. What you will do: - Define and evangelize the product vision, strategy, and roadmap for security-focused features and products. - Conduct market research, competitive analysis, and customer feedback sessions to identify opportunities and inform product decisions. - Collaborate closely with engineering, design, sales, and marketing teams to deliver high-quality, secure products. - Translate complex security requirements into clear, concise product specifications and user stories. - Prioritize product backlog and manage trade-offs to optimize for business value and customer satisfaction. - Drive product launch activities, including go-to-market strategy, sales enablement, and user documentation. - Monitor product performance, gather insights, and iterate on product features based on data and user feedback. - Act as a subject matter expert for security within the organization, providing guidance and insights to various stakeholders. About You: - Minimum of 8+ years of experience in product management in B2B SaaS, with a significant focus on security products or features. - Proven experience with database security principles and best practices. - Strong understanding of networking concepts and their implications for security. - In-depth knowledge of identity and access management (IAM) topics. - Certifications in security (e.g., CISSP, CISM, CompTIA Security+). - Demonstrated experience in quality assurance processes and methodologies. - Solid background in program management, including planning, execution, and risk management. - Prior experience in security engineering is required. - Excellent communication, interpersonal, and presentation skills. - Ability to thrive in a fast-paced, collaborative environment. Preferred Qualifications: - Prior experience securing a data platform, database product, or real-time analytics service. - Familiarity with ClickHouse or other databases such as Snowflake, BigQuery, or Redshift. - Experience supporting BYOC or private deployment models. - Background working with open source software or developer-focused products. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new team member who joins our company receives stock options. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: London, UK Workplace: Hybrid Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance. Role Summary: As a Customer Support Specialist, you’ll be on the front lines of customer interaction, playing a vital role in delivering exceptional service and resolving inquiries efficiently and empathetically. In this role, you will gain hands-on experience within the fast paced, ever evolving mobile app ecosystem and have the opportunity to engage directly with executives and team members from high growth companies. You’ll also collaborate across departments, working closely with product, engineering, and operations teams to ensure a seamless customer experience and to provide feedback that helps shape the future of our platform. Fluency in French (written and spoken) to effectively support French-speaking clients and partners. Full time / London - Hybrid (2-3 days in office) - French Speaking Responsibilities: - Provide expert support to customers and the internal sales team by responding to queries in a timely and accurate manner. - Troubleshoot and resolve issues by gathering technical details, replicating problems, and using internal tools to identify root causes. - Collaborate with cross functional teams to escalate complex issues, log bugs, and clearly communicate technical solutions to users of varying technical backgrounds. - Provide high priority support and platform overviews on an ad hoc basis to a designated group of strategic accounts. - Act as a bridge between internal teams, sharing relevant customer feedback to improve the platform. - Identify gaps in resources based on common customer pain points. - Educate users on new updates, tools, and best practices to tailor to their use cases - Report on key customer service metrics and identify noteworthy trends to the Team Director. Qualifications: - At least 4-5 years of experience in a data analysis customer facing role (customer service, care, or success). - Fluency in French/English - Background in mobile analytics, consumer behavior, or digital advertising strongly preferred. - Passionate about providing exceptional customer experience. - Strong attention to detail and ability to manage multiple tickets or issues at once. - Comfortable working with and supporting global brands across diverse markets. - Genuine interest in building and growing a career within customer support. - Technical experience in initial troubleshooting of front end bug/network issues. - Ability to read and interpret data visualizations or logs to guide troubleshooting. - Experience working cross functionally with Product, Engineering, or Data teams. - Proactive in spotting recurring issues and patterns in customer inquiries. Nice to have: - Hands-on experience with platforms such as Zendesk, Mailgun, Kibana, and Salesforce. - Knowledge in assisting global users with API questions, data import/export execution, and platform integrations. Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying. To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Almaty, Kazakhstan Workplace: OnSite GTM CONTENT/COPYWRITER WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annualized revenue, 32M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like. ABOUT THE ROLE We're looking for a Copywriter to own the written voice of Higgsfield across B2B and brand channels. You'll write everything from sales decks and landing pages to LinkedIn posts, launch campaigns, and ad creative, turning product capabilities into sharp, persuasive messaging for enterprise buyers, agencies, and creators. This is a hands-on role for someone who writes exceptionally well, moves fast, and can take a rough brief to publish-ready copy in hours, not weeks. WHAT YOU'LL DO FUEL LIVE DEALS - Write copy for sales decks, one-pagers, and vertical pitch materials that enterprise and partnerships teams use in live deals. - Prepare copy for events, partner presentations, and program materials (such as certification and partner programs). OWN WEB AND LAUNCH COPY - Own landing page, case study, and website copy, from headlines and value props to CTAs, working with designers and web to ship. - Build messaging for product launches (features, API, enterprise plans) and adapt it across web, social, email, and paid. WRITE THE PUBLIC VOICE - Ghostwrite and edit LinkedIn content for the company and leadership: thought leadership, launch posts, and recaps in each author's voice. - Write ad and social creative copy, plus clear briefs for designers and video creators. BUILD THE MESSAGING SYSTEM - Develop and maintain positioning, messaging frameworks, and a brand voice guide, including audience variants for enterprise, agencies, and creators. - Test messaging, read performance data, and iterate on what converts. YOUR MUST HAVES - 3+ years of copywriting experience, ideally B2B SaaS, tech, or a creative or marketing agency. - Exceptional written English: concise, confident, and persuasive, with a strong command of business communication. - A portfolio that shows range: sales or enterprise materials, web copy, and social or thought leadership content. - Ability to understand a technical product (AI video and image generation) and explain it in terms of business outcomes. - Comfort switching voices: enterprise buyer, creative professional, founder or executive. - Fast execution: you take feedback well, iterate quickly, and don't wait for perfect. - Strong self-editing and attention to detail. Nothing goes out with a typo or a vague claim. NICE TO HAVES - Experience in AI, generative media, or creative tools. - Russian language skills. - Experience with localization or writing for international markets (e.g., Japan, MENA, Central Asia). - Familiarity with HubSpot, Figma, or Notion. - Understanding of performance marketing and conversion copywriting. THE DEAL - Competitive salary in USD. - On-site role in our Almaty office. - Relocation to Almaty from anywhere: we sponsor and process your work permit, cover your flights, and provide temporary housing while you settle in. - Full-time position.

Our Client Advisors turn inbound interest from small- and medium-sized businesses into Toptal clients. You will be the first conversation a prospective client has with Toptal. You will respond to immediate-assistance requests within five minutes, quickly understand the business problem behind the request, connect necessary Toptal specialists, and help guide the client forward through the sales process. You will need to do a great deal in a short conversation: establish trust, diagnose the need, recognize relevant opportunities, explain Toptal’s value proposition, address concerns, and convert the business to sale. This is a high energy, consultative sales role at inbound velocity where excellence will mean running a high volume of first conversations, asking better questions than the client expected, and constantly building momentum along the right Toptal offering path. You will need to bring clarity and articulate value across Toptal’s full portfolio: specialized talent, global hiring and payroll through HireGlobal, and our AI-driven, platform-powered, outcome-focused services offerings. Your ownership continues after the first call. You will represent the client through technical stages, keep them engaged between conversations, and resolve issues that slow a decision. You will manage those active opportunities alongside new incoming inquiries, knowing when to bring in specialists for deeper expertise. Responsibilities: — Run high energy, open-ended discovery on every inbound conversation, quickly establish rapport, understand what prompted the client to reach out, and uncover the business objective behind the stated request. — Build the necessary sales momentum to keep clients engaged, earning the right to recommend before you recommend. — Quickly identify what is driving the need, whether there is a real opportunity, identify the metrics that matter most to the client, and who is involved in the decision. — Explain why the relevant Toptal offering fits, address the client’s concerns, and ask for commitment. — Manage deal cycles from discovery through close and maintain accurate pipeline and forecast data in CRM. — Give necessary specialists a clear account of the client’s needs and prepare them for subsequent conversations. — Stay close as technical questions are resolved and keep the client engaged through the next decision. — Maintain clear next steps, timing, and blockers for each active opportunity while responding to new inbound requests. — Understand the client’s broader growth plans including global hiring, EOR and payroll needs, marketing and sales growth, financial, and technology challenges. — Position Toptal as a strategic partner rather than a single-transaction vendor. — Execute a client-centric approach across every interaction during pre-defined working hours, run rapid research on clients before outreach, ask focused questions to fill the gaps, and stay current on industry trends and the competitive landscape. — Work with team and cross-functional partners including matching, delivery, HireGlobal, and Toptal’s service offerings experts to respond promptly to high-volume inbound inquiries and bring the right expertise into a deal at the right moment. — Communicate clearly over Zoom and Slack. — Review own calls, seek and act on feedback, and contribute learnings back to the team. Onboarding and development expectations include learning Toptal’s model, sales training, mock calls, running inbound conversations independently, managing leads and opportunities, meeting sales and quality targets, mentoring new team members, and contributing to team efficiency. Required Qualifications: — 2–3 years of B2B sales experience (Account Executive, Inside Sales, Sales Development, Account Representative, or related role). — Demonstrated experience converting inbound opportunities into paying customers at scale, owning the sale from first call to close. — Experience coordinating parallel sales opportunities and maintaining sales momentum while other teams complete necessary work. — Outstanding written and verbal communication skills. — Full availability during working hours to take client calls. — Ability to work and thrive in a fast-paced, rapidly growing company managing a high volume of clients alongside competing deadlines. — Exceptional time management skills. Preferred Qualifications: — Software, tech, or professional-services sales experience. — Exposure to named sales methodologies such as MEDDPICC, Challenger, SPIN, Sandler, or similar. — Experience selling more than one product or service line into the same account. — Familiarity with global hiring, EOR, or payroll concepts. — Fluency with modern sales tooling including AI-assisted research, call review, and CRM workflows. Core Competencies: — Consultative discovery with open-ended questions and diagnosis before prescription. — Qualification discipline to distinguish interest from intent. — Business acumen to hold credible conversations about growth, hiring, cost, and risk. — Point of view to bring insight and respectfully reframe client thinking. — Client-centricity to uncover and resolve client issues through value-based selling and directness about fit. — Will to win, naturally competitive and aiming to exceed quota. — Learn-it-all mindset seeking feedback and sharing learnings. — Ownership as a self-directed individual contributor accountable for pipeline and results while collaborating effectively. This is a remote position. Visa sponsorship or assistance is not offered. Resumes and communication must be submitted in English.

Location: Almaty, Kazakhstan Workplace: OnSite WHY WORK AT HIGGSFIELD AI? Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annual revenue run rate, 30M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands. We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.   ABOUT THE ROLE We're looking for a Senior Recruiting Coordinator to own how our Almaty recruiting team runs day to day. Our Almaty recruiting team hires across Engineering, ML & Research, Product, Growth, Creative, GTM, Finance, and Operations, at a pace few companies have ever had to match. This role makes sure that pace doesn't turn into chaos. WHAT YOU'LL DO Process & Standarts - Define and roll out one consistent way of working across the team: intake, pipeline stages, scorecards, interview loops, offer approvals, and handoff to onboarding. - Make sure every open role has a clear recruiter owner, a named final decision-maker, and an agreed interview panel. - Keep the Hiring Matrix, recruiting playbooks, and Ashby guides current so recruiters and hiring managers can self-serve. - Catch overlapping roles and duplicated outreach before the same candidate is contacted twice. Ashby & Recruiting Data - Own Ashby as the single source of truth. That means no side spreadsheets and no pipelines living in messengers. - Run weekly pipeline hygiene checks for stale candidates, missing scorecards, untracked sources, and applications that were never closed. - Make sure every source is tagged and measurable, including referrals, events, university partnerships, paid channels, and agencies. - Partner with recruiting automation owners on stage automations, integrations, and dashboards. Reporting & Insights - Own recruiting reporting to leadership: pipeline by role, where candidates are stuck, offers out, and which decisions are needed. - Replace manual status reports with live dashboards built on Ashby data. - Track funnel conversion, time-to-hire, channel performance, and recruiter load, and turn them into clear recommendations. - Run the weekly recruiting sync and make sure decisions and action items are captured and followed through. - Onboard new recruiters and coordinators into tools, process, and team standards. - Manage recruiting tools and licenses (Ashby, LinkedIn Recruiter, sourcing tools) so every seat is actually used. - Escalate blockers early, such as salary band approvals, onboarding capacity, and stalled final rounds. YOUR MUST HAVES - 5+ years in recruiting, recruiting operations, or talent program management, including at least 2 years owning process or operations for a team of recruiters. - Hands-on Ashby experience, or deep expertise in a comparable ATS plus the ability to become an Ashby power user quickly. - Experience building recruiting reports and dashboards that leadership actually used to make decisions. - Experience in a high-growth company hiring at volume across multiple functions. - Ability to hold recruiters and hiring managers accountable without direct authority over all of them. - Highly structured, exceptionally organized, and detail-oriented. - Excellent written and verbal English and Russian. THE DEAL - Competitive salary in USD. - On-site role in Almaty office. - Full-time position.

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Remote ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE How we build software is changing. Designers are building tools and agents, prototyping in code, and shipping directly into the product. More people can create software than ever before. That makes design judgment more important, not less. We’re looking for a Design Systems Lead to build that judgment into the foundations of Ramp. This is not just about maintaining a component library. It’s about making it possible for designers, engineers, and agents to build experiences that look, feel, and work like Ramp—without a designer driving every decision or the design systems team reviewing every change. You’re a designer first, with the technical depth to guide architecture and get into the code. You have exceptional taste and strong opinions about typography, hierarchy, interaction, and motion. Just as importantly, you know how to turn that judgment into patterns, tools, and guidance that make everyone else’s work better. You’re deeply curious about AI and already using it to change how you work. You build, experiment, inspect the results, and push past the demo. You can imagine a different way of building software—and lead a team toward it. This role is for you if you’re excited by: - Making great design reproducible. Raise the quality of Ramp’s product and encode what makes it good, so people and agents can produce coherent, usable experiences by default. The system should make excellent work easier, not make every experience look the same. - Reimagining what a design system can be. Build beyond components and tokens into composition, interaction patterns, agent guidance, and evaluations. Connect exploration and production so the fastest way to build is also a path to great quality. - Leading a team that multiplies everyone else’s impact. Create clear direction, ambitious goals, and a caring yet demanding environment. Inspire curiosity, develop people, and stay close enough to the work to help make it exceptional. The opportunity is to raise the floor for everyone building at Ramp, while giving designers more room to make the most important experiences extraordinary. WHAT YOU'LL DO - Lead and develop the design systems team. Set clear priorities, ownership, and goals. Give direct, timely feedback, hold people accountable, and help them do the best work of their careers. - Own the system’s vision and direction. Decide what to preserve, evolve, simplify, or replace based on what builders and customers need. Turn that direction into focused work the team can deliver. - Elevate Ramp’s visual and interaction design. Raise the bar for typography, hierarchy, density, motion, responsive behavior, accessibility, and the states beyond the happy path. - Make design judgment usable by people and agents. Translate principles into reusable patterns, reference experiences, composition rules, and guidance that produce better work without you in the room. - Guide technical architecture with engineering. Shape everything from components and tokens to how agents discover guidance, compose interfaces, and check their work. Make sound tradeoffs between flexibility, coherence, performance, and ease of use. - Stay hands-on. Build prototypes, work in code, and get into implementation details to test ideas, unblock the team, and understand where the system breaks down. - Define and measure quality. Build repeatable evaluations grounded in real tasks. Measure whether builders can ship better work faster, with less rework—not just whether they use the tools. - Improve the path from idea to shipped experience. Partner with engineering and AI teams on workflows that support fast exploration, useful iteration, and appropriate production safeguards. - Earn adoption. Work alongside product teams, listen closely, teach through examples, and turn recurring questions and exceptions into improvements to the system. - Keep the team moving forward. Experiment as models and tools evolve, share what you learn, and change direction when the evidence calls for it. WHAT YOU NEED - Experience leading and developing strong design or design engineering teams, with a track record of setting direction and delivering meaningful outcomes. - Exceptional visual and interaction design skills. Your work shows a clear point of view, attention to detail, and an ability to make complex experiences feel simple. - Deep systems thinking and experience building systems that other teams actually adopt. You can show how your work improved both their speed and the quality of what shipped. - Strong technical fluency. You can prototype and build in code, understand front-end architecture, and work through implementation tradeoffs with engineers—not just hand off specifications. - Active, hands-on use of AI in your design and building workflow. You understand where it helps, where it fails, and how to improve its output rather than accept it. - Experience turning design principles into practical guidance, reusable patterns, and quality checks that work at scale. - Strong product judgment and a habit of staying close to the people using what you build. You connect system decisions to real workflows and customer outcomes. - The ability to create clarity in ambiguity, make decisions, give difficult feedback, and maintain momentum without losing the quality bar. - Curiosity that borders on obsession about how AI changes software and how we build it—and the ability to ignite that curiosity in others. NICE TO HAVES - Experience building agent-usable design guidance, generation workflows, or evaluations for design quality. - Experience building developer or designer tools that became part of other teams’ daily workflow. - Experience leading a major design-system migration or company-wide change in how teams build. - Experience evolving a system across platforms or connecting product and brand experiences. - Founder or early-stage startup experience. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice