Location: Canada
Workplace: remote
ABOUT YOU
We're looking for a Staff Engineer to join our Identity & Access Management (IAM) platform team. This is an individual contributor role with outsized technical scope: you'll be the technical anchor for how Xsolla builds secure, high-scale auth infrastructure — setting direction, making hard architectural calls, and raising the bar across the org.
You will own the strategy behind authentication, authorization, and session management at scale, and evolve our OAuth 2.0 / OIDC flows and token lifecycle to meet both product and compliance needs. You operate with significant autonomy, but your decisions ripple across teams — so you'll spend real time building buy-in with engineering and security stakeholders, not just designing in isolation.
You are technically deep, calm under pressure, and comfortable being the escalation point when production IAM issues get hard. You write the RFCs and design docs that people actually read, and you create leverage for the broader engineering org through documentation, tooling, and mentorship — without needing a management title to do it.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Responsibilities
Own IAM Architecture & Strategy
— Own the technical strategy and architecture of our IAM platform, covering authentication, authorization, and session management at scale.
Design Auth Protocols
— Design and evolve our OAuth 2.0 / OIDC flows, token lifecycle, and security primitives to meet both product and compliance requirements.
Drive Cross-Team Technical Decisions
— Drive decisions on protocol design, data modeling, and platform reliability, and build buy-in across engineering and security teams.
De-Risk Proactively
— Identify systemic risks and performance bottlenecks; lead initiatives to resolve them before they become incidents.
Set Engineering Standards
— Define engineering standards, review critical code and designs, and create leverage for the team through documentation, tooling, and mentorship.
Align with Stakeholders
— Collaborate with product, security, and infra teams to align on roadmap and translate business needs into well-scoped technical plans.
Own Production Escalations
— Serve as the go-to escalation point for complex production issues in the IAM domain.
Requirements
Identity & Security
OAuth 2.0 / OIDC Depth
— Deep understanding of OAuth 2.0, OIDC, and related auth flows: authorization code + PKCE, client credentials, device flow, token introspection, refresh strategies.
Web Security Fundamentals
— Solid grasp of cookie security, CSRF, XSS, token storage, TLS, and secure session management.
Production IAM Experience
— Experience designing or operating production-grade IAM or auth systems.
Domain Context
Gaming Industry Experience
— Experience working in the video game industry, building or operating platforms for game developers, publishers, or players.
Backend Engineering
Go Engineering
— Strong Go (Golang) engineering skills: idiomatic code, concurrency patterns, performance profiling.
Distributed Systems
— Experience with distributed systems and their trade-offs (consistency, availability, failure modes).
Data & Infrastructure
PostgreSQL
— Schema design, query optimization, migrations at scale.
Kubernetes
— Deploying, operating, and debugging services in a k8s environment.
Message Streaming
— Kafka or NATS — event-driven patterns, consumer groups, at-least-once delivery.
Git & CI/CD
— Git and modern CI/CD practices.
Leadership
Cross-Team Initiative Leadership
— Proven ability to lead multi-quarter technical initiatives across teams.
Architectural Influence
— Track record of influencing architecture and standards beyond your immediate team.
Written & Verbal Communication
— You write RFCs and design docs that people actually read.
Nice to Have
Hands-on experience with the Ory ecosystem (Hydra, Kratos, Keto) — operating it in production or building on top of its APIs
Experience with CockroachDB or other distributed SQL databases (multi-region deployments, clock skew handling, survivability trade-offs)
Familiarity with compliance requirements relevant to IAM: SOC 2, ISO 27001, GDPR data minimization, audit logging
Contributions to open-source security or identity projects
Experience building or integrating with SCIM, SAML, or enterprise SSO (LDAP / Active Directory)
Background in platform or infrastructure engineering — building systems other engineers build on top of
Hands-on, up-to-date experience with modern AI tools (e.g. Claude, Copilot, Cursor) for code generation, review, and accelerating day-to-day engineering work
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Staff Engineer, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Working with vulnerable populations
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com.
Задачи:
— Выполнение кампаний с креаторами от начального брифинга и распределения бюджета до доставки и ретроспективного анализа.
— Сотрудничество с игровыми командами для перевода их целей в эффективные, высокоэффективные кампании с креаторами.
— Определение и построение долгосрочных отношений с креаторами, которые аутентично соответствуют бренду игры.
— Управление сроками, бюджетами и ключевыми показателями эффективности для нескольких одновременных кампаний.
— Согласование оплачиваемой работы креаторов с органической программой креаторов для обеспечения устойчивого пути роста.
— Использование данных о производительности для оптимизации кампаний и уточнения игровых методичек.
Требования:
— Практический опыт в маркетинге инфлюенсеров или креаторов, особенно для мобильных игр.
— Наличие сети контактов и глубокое понимание игровых платформ и ландшафта креаторов.
— Владение инструментами искусственного интеллекта для повышения ежедневной продуктивности и решения задач.
— Сильные навыки управления проектами для одновременного ведения нескольких сроков и бюджетов.
— Умение использовать данные о производительности для принятия решений и повествования.
— Отличное владение английским языком, устным и письменным.
Желательно:
— Опыт работы с известными креаторами и агентствами талантов.
— Практический опыт работы в нескольких регионах (например, EMEA, NA, LATAM).
— Опыт создания повторяемых маркетинговых методичек.
— Опыт управления программами креаторов.
— Знание или опыт игры в игры Supercell.
— Дополнительные языки, кроме английского.
Условия:
— Культура, основанная на доверии, независимости и использовании автономных "ячеек".
— Конкурентоспособная компенсация и высококачественная рабочая среда.
— Фокус на влиянии и результатах, а не на иерархических должностях.
— Комплексная поддержка при релокации для сотрудников и их семей/питомцев.
— Гибкий режим работы с возможностью присутствия в офисе в Хельсинки или удаленной работы из указанных европейских стран.
Задачи:
— Владение стратегией QA для крупной живой мобильной игры.
— Управление качеством релизов через планирование, регрессионное тестирование и поэтапные релизы.
— Определение покрытия для SDK, IAP, аналитики и удалённых конфигураций.
— Внедрение автоматизации тестирования и повышение эффективности QA.
— Мониторинг производительности в реальном времени, расследование сбоев и оценка готовности релизов.
— Взаимодействие с разработчиками, менеджерами продуктов и внешними QA-партнёрами.
Требования:
— Проживание в Европе.
— Опыт QA в мобильных играх не менее 4 лет, особенно в живых F2P проектах.
— Глубокие знания процессов релиза iOS и Android, включая TestFlight и store tracks.
— Опыт тестирования монетизации, аналитики и интеграций SDK.
— Владение Unity, Jira, Confluence и современными AI-инструментами для документации.
— Сильные аналитические навыки и владение английским языком.
Желательно:
— Опыт работы с внешними QA-подрядчиками или распределёнными командами.
— Глубокое понимание инструментов мониторинга стабильности мобильных приложений, таких как Firebase, Crashlytics или DataDog.
Условия:
— Удалённая работа с офисом в Берлине, преимущественно remote-first.
— Оплата домашнего офиса и ежемесячные гранты на электричество и интернет.
— Гибкий график без переработок и кронча.
— Щедрая политика отпусков и программы оздоровления, включая виртуальную йогу и медитацию.
— Возможности для обучения и бюджет на тренинги.
— Регулярные командные мероприятия, корпоративные вечеринки и ежегодный корпоративный ретрит.
— Выбор между MacBook Pro и ноутбуком Lenovo.
Процесс найма:
— Кандидаты проходят выполнение задания.
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Responsibilities
Own the full product loop: user flows, hypothesis generation, prioritization, handoff to engineering, documentation, and iteration.
Drive Onboarding, Monetization, and Retention flows — run tests relentlessly until the numbers move.
Stay obsessively close to the industry: talk to users, follow what top consumer AI teams are doing, bring signal to the team.
Be the connector between CEO and engineering — translate vision into specs, specs into shipped features.
Constantly generate and validate retention hypotheses. Then generate more.
Requirements
Proven B2C product experience with real metrics to show for it.
Strong product intuition — you love well-crafted, detail-obsessed products.
Comfortable reading unit economics and making decisions from data.
Technical background: you've shipped side projects, vibe-coded something, or can hold your own in an eng conversation.
Strong at turning ideas into clean specs and aligning clearly with developers.
Proven cases and measurable results.
Why it is a fantastic opportunity
Our business is growing at an exponential scale.
Non-bureaucratic management that focuses on results.
Regular performance reviews to assess your progress.
Remote setup with access to our hubs in Dubai, Yerevan, London and Belgrade.
Compensation for medical expenses.
Provision of necessary equipment.
Employees get access to the most advanced AI models via mira.tg.
20 working days of paid vacation annually.
11 days off per year.
14 days of paid sick leave to support your health and recovery when needed.
Access to internal conferences, English courses and corporate events.
Задачи:
— Партнёрство с Managing Director (GTM) и региональными VPs Revenue для разработки и внедрения масштабируемой глобальной GTM-стратегии, определение сквозных процессов продаж и операционного ритма.
— Активная поддержка команд продаж по стратегическим ключевым клиентам на всех этапах (сделка, онбординг, масштабирование).
— Поддержка Growth-команд в развитии стратегических аккаунтов, включая стратегию upsell новых продуктов.
— Выступать связующим звеном между Product Marketing и глобальной командой продаж, разрабатывая программу постоянного обучения и обеспечения знаниями и ресурсами.
— Создание глобальной системы отчетности по продажам для единого источника данных о состоянии воронки, прогнозировании и ключевых показателях эффективности.
— Проектирование, моделирование и управление глобальной системой мотивации продаж, включая создание и стратегический надзор.
— Обеспечение операционного взаимодействия между командами продаж, продукта и технологий для ясности, согласованности и ответственности на рынках.
— Создание и руководство основой функции Revenue Operations, формирование процессов и структуры для роста компании.
Требования:
— 2–3 года опыта в Strategy Consulting (MBB), быстрорастущих стартапах или масштабируемых компаниях, VC/PE с успешным опытом разработки и реализации стратегий, предпочтительно GTM.
— Опыт в формулировании и желательно реализации коммерческой стратегии и GTM-механизмов.
— Понимание или сильный интерес к AdTech, включая ключевые метрики и циклы продаж.
— Способность сочетать структурный и прагматичный подход, комфортно разрабатывать многолетние планы GTM и участвовать в их реализации.
— Умение работать с высшим руководством и внешними партнерами, влиять через инсайты, строить доверие и превращать стратегию в исполнение.
— Структурированный и адаптивный подход к решению задач, ведение инициатив от идеи до результата с предпринимательским духом.
— Отличные коммуникативные навыки на английском и немецком языках.
— Высшее образование в области бизнеса, финансов, экономики или STEM из топового университета; MBA приветствуется, но не обязателен.
Условия:
— Работа в быстрорастущей глобальной компании с возможностью влиять на развитие и участвовать в успехе.
— Поддержка профессионального роста через обратную связь, наставничество и программы развития.
— Помощь с релокацией в Гамбург, включая бонус и личную поддержку для комфортного переезда.
— Гибкий график, удалённая работа по пятницам, 30 дней отпуска, три недели удалёнки в году.
— Доступ к круглосуточному спортзалу с занятиями и поддержка психического здоровья через программу Employee Assistance Program (EAP).
— Современный офис в Гамбурге с видом на озеро Альстер, оборудованием, зонами для совместной работы и бесплатными напитками и закусками.
Location: Tokyo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Finance Manager - Japan
- Location: Tokyo, Japan
- Department: Operations - FInance
- Reports to: Japan CEO
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
We are seeking an experienced and hands-on Finance Manager to lead financial management and oversee all accounting operations for ICEYE’s Japan entity. This role is critical in ensuring financial integrity, regulatory compliance, and strategic financial planning aligned with both local requirements and global corporate standards.
You will act as the primary finance lead in Japan, partnering closely with regional leadership and global finance teams.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defense and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
Finance Management & Business Partnering
- Lead financial planning, budgeting, and forecasting processes for the Japan office
- Provide strategic financial insights to support business growth and operational decision-making
- Monitor financial performance, analyze variances, and recommend corrective actions
- Partner with local leadership and global teams to align financial strategies with company objectives
- Manage cash flow, working capital, and liquidity planning
Accounting & Compliance Oversight
- Oversee all accounting functions including general ledger, accounts payable/receivable, payroll, and fixed assets
- Ensure timely and accurate monthly, quarterly, and annual financial reporting
- Maintain compliance with Japanese GAAP, tax regulations, and statutory requirements
- Coordinate with external auditors, tax advisors, and regulatory authorities
- Ensure proper internal controls and adherence to global finance policies
Regulatory & Tax Management
- Manage corporate tax filings, consumption tax, and other statutory obligations
- Stay up to date with changes in Japanese financial regulations and ensure compliance
- Support transfer pricing and inter-company transactions in collaboration with global teams
Process Improvement & Systems
- Drive continuous improvement of financial processes, controls, and reporting systems
- Support implementation and optimization of ERP and financial tools
- Establish scalable processes to support business expansion in Japan
Team & Stakeholder Management
- Serve as the key point of contact for all finance-related matters in Japan
- Collaborate cross-functionally with operations, sales, and legal teams
- (If applicable) Manage and mentor local accounting staff or external service providers
WHAT WE’RE LOOKING FOR
Must haves:
- Bachelor’s degree in Finance, Accounting, or related field (CPA, Nissho Boki, or equivalent preferred)
- 7–10+ years of progressive experience in finance and accounting roles
- Strong knowledge of Japanese GAAP, tax regulations, and statutory reporting requirements
- Experience in a multinational company and working with global finance teams
- Proven experience in financial planning & analysis (FP&A) and business partnering
- Hands-on experience managing full-cycle accounting operations
- Experience with ERP systems (e.g., NetSuite, SAP, Oracle)
Nice to haves:
- Strong financial acumen with the ability to translate data into strategic insights
- High attention to detail and commitment to accuracy and compliance
- Excellent analytical and problem-solving skills
- Strong communication and stakeholder management abilities
- Ability to work independently in a fast-paced, international environment
- Fluent in Japanese and business-level English
APPLICATION PROCESS
- Talent Acquisition interview
- Hiring Manager interview
- Task phase
- Final interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Manager, Talent & Performance
San Mateo, CA or New York, NY
| Hybrid -
2 days per week in designated location
Reports to:
Director, Talent Management
Please note, this is a senior individual contributor role with enterprise-wide scope and no direct reports. Success will come through deep subject matter expertise, influence, and cross-functional leadership.
Your Mission:
Sony Interactive Entertainment is redefining the future of gaming, and we believe that future is powered by people. As
Senior Manager, Talent & Performance
, you will lead the continued evolution of Game Changers, SIE’s global performance management framework.
You’ll connect performance with our broader talent ecosystem, including succession planning, calibration, promotions, and career development, ensuring our people processes are tightly aligned to strategic business outcomes, leadership behaviors, and a culture of development.
You’ll bring deep Talent & Performance expertise, strategic judgment, and operational horsepower. You’ll independently assess what’s working, identify where we need to evolve, shape recommendations, and build alignment with senior stakeholders, while remaining close enough to the work to drive excellent execution.
This is an opportunity for someone who enjoys operating at both levels: setting direction and rolling up their sleeves to make it happen!
What You’ll Be Doing:
Lead and continuously evolve Game Changers, SIE’s enterprise-wide performance program supporting 10,000+ employees globally, with a focus on clarity, fairness, differentiation, and business impact.
Act as a subject matter expert and accountable program owner for enterprise performance management, bringing informed recommendations and a clear point of view while remaining open to challenge, feedback, and iteration.
Design, evolve, and implement performance frameworks that enable meaningful differentiation, clear goal alignment, continuous feedback, and values-driven development.
Connect performance with the broader talent ecosystem, including calibration, talent reviews, succession planning, promotions, career development, 9-box, and internal mobility.
Assess organizational context, business needs, culture, maturity, and readiness for change before recommending how our Talent & Performance practices should evolve.
Translate strategy into execution, personally getting into the details required to successfully deliver enterprise programs, from program design and governance through communications, enablement, technology, adoption, and measurement.
Influence and challenge senior leaders, navigate competing priorities, and create alignment across complex stakeholder groups without relying on formal authority.
Partner closely with HRBPs, Rewards, L&D, People Technology & Services, People Analytics, business leaders, and other People teams to develop scalable, integrated solutions.
Oversee the adoption and optimization of BetterWorks across performance, feedback, calibration, and talent review processes, including workflows, tools, reporting, and emerging AI-assisted capabilities.
Apply behavioral science, employee insights, and talent data to identify opportunities, inform recommendations, and improve performance transparency, manager effectiveness, and leadership capability.
Build scalable performance enablement resources - including manager tools, communications, training, and guidance - that translate our performance philosophy into meaningful day-to-day behaviors.
Partner with People Brand and Communications to ensure performance messaging is clear, consistent, and drives understanding and adoption.
Monitor performance health metrics, calibration patterns, adoption, and talent outcomes, translating data into actionable insights and recommendations for senior stakeholders, including the CHRO and executive leadership.
Continuously evaluate external practices, emerging technology, AI capabilities, and future-of-work trends to identify opportunities to strengthen SIE’s Talent & Performance ecosystem.
Who We’re Looking For:
Demonstrated depth in Talent Management and Performance, with experience owning complex, enterprise-wide programs in a large, global, matrixed organization. You’ve operated with the autonomy, judgment, and influence required to shape direction, not simply execute an established approach.
Proven experience owning, designing, evolving, and executing enterprise-wide performance management programs, with meaningful experience across calibration, talent reviews, succession planning, promotions, and career development.
Experience navigating global complexity, including partnering across regions, functions, and senior stakeholder groups to drive enterprise-wide talent outcomes.
Deep Talent & Performance expertise with the ability to bring a clear point of view, diagnose opportunities, challenge existing approaches, and translate strategy into scalable execution.
Demonstrated ability to influence and challenge senior leaders, navigate competing priorities, and create alignment across complex stakeholder groups spanning levels, functions, and geographies.
Strong organizational and contextual judgment - you understand that the right solution depends on the business, culture, organizational maturity, and readiness for change rather than simply applying external best practices.
Experience leading through influence and successfully driving outcomes in environments where decision-making and accountability are distributed across multiple stakeholders.
Strong change leadership capabilities, with demonstrated success building stakeholder commitment and driving adoption of new or evolving Talent & Performance practices.
Data-literate and deeply curious - you use analytics, stakeholder feedback, employee insights, and external trends to form recommendations, test assumptions, and continuously improve outcomes.
Experience leveraging HR technology to enable enterprise Talent & Performance processes; experience with BetterWorks or comparable performance/talent platforms is valuable but not required.
Comfortable exploring how emerging technologies, including AI, can improve manager effectiveness, employee experience, decision quality, and the scalability of Talent & Performance programs.
Executive presence and communication skills that allow you to translate complex talent concepts into clear, compelling recommendations for senior leaders.
A deep commitment to equity, transparency, employee growth, and creating talent practices that strengthen both individual and business performance.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$186,600
—
$279,800 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our
Candidate Privacy Notice
for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Dubai, United Arab Emirates
AHS is a Dubai-based group focused on ultra-luxury real estate development, strategic investments, and high-value ventures. The business operates at the intersection of development, capital, and long-term strategic growth, with a focus on shaping high-impact opportunities across its portfolio.
This role sits close to executive leadership and supports the planning, coordination, and reporting that help turn strategic priorities into action. As Planning Manager (CEO Office), you will help bring structure, visibility, and momentum to key initiatives, working across teams to support informed decision-making and business performance.
Responsibilities
Develop strategic planning frameworks and track CEO office priorities across business units.
Coordinate cross-functional initiatives, timelines, and executive follow-ups for key projects.
Prepare executive reports, dashboards, and presentations for leadership decision-making.
Monitor project milestones, risks, and budget alignment for strategic initiatives.
Support annual business planning, performance reviews, and ad hoc strategic analysis.
Requirements
Bachelor’s degree in business, finance, economics, or a related field.
5+ years of experience in strategic planning or executive office roles.
Experience in CEO office or corporate strategy environments, with exposure to real estate development and investment-side planning.
Strong proficiency in Excel and PowerPoint, with hands-on experience using Power BI, Tableau, ERP systems, and Monday.com.
Proven experience managing cross-functional initiatives, aligning senior stakeholders, and coordinating with business unit heads.
Experience working directly with the CEO or C-suite and preparing board-level materials.
Location: Houston, United States
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore.
Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services.
At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide.
The Opportunity
EnerMech is seeking an experienced and commercially driven Head of Business Development to lead strategic business growth across key markets within our Infrastructure & Industrial Solutions business line. This role is responsible for identifying, developing and securing new business opportunities while strengthening relationships with existing customers to support sustainable revenue growth.
Working closely with operational, commercial and technical teams, you will develop long-term customer strategies, lead major pursuits and position EnerMech as the partner of choice across our service portfolio. This is an exciting opportunity for a commercially astute professional who thrives on building relationships, creating value for customers and delivering measurable business results.
Key Responsibilities
Develop and implement regional business development strategies aligned with EnerMech's global growth objectives.
Identify emerging markets, industry trends and new service opportunities to support long-term business expansion.
Build and maintain executive-level relationships with strategic customers, partners and key industry stakeholders.
Own and develop strategic account plans for major customers, driving long-term growth and customer retention.
Lead the pursuit of high-value opportunities, framework agreements and complex commercial bids from qualification through to contract award.
Work closely with Business Line leaders to develop market entry strategies and customer growth initiatives.
Collaborate with Operations, Engineering, Commercial and Finance teams to develop innovative customer solutions and integrated service offerings.
Provide commercial leadership during major pursuits, supporting negotiations, commercial strategy and customer engagement.
Mentor and support Business Development Managers, sharing best practice and contributing to the development of commercial capability across the organisation.
Analyse market intelligence, competitor activity and customer trends to inform business strategy and investment decisions.
Support the evaluation of strategic partnerships, alliances and potential acquisition opportunities where appropriate.
Provide accurate sales forecasting, strategic pipeline reporting and business performance insights to senior leadership.
Represent EnerMech at executive customer meetings, industry conferences and networking events.
Deliver sustainable revenue growth, increased market share and long-term profitability across assigned markets.
About You
You are an experienced commercial leader with a proven track record of developing business growth strategies, securing major contracts and building long-term customer relationships within the energy, engineering, industrial services or infrastructure sectors.
You are comfortable engaging with executive stakeholders, influencing strategic decisions and identifying opportunities that create sustainable competitive advantage. You possess strong commercial judgement, excellent relationship management skills and the ability to lead complex business development activities across multiple markets.
You will also demonstrate:
Significant experience in senior business development, strategic sales or commercial leadership roles.
Proven success developing and delivering business growth strategies across regional or international markets.
Experience managing strategic customer accounts and leading major commercial pursuits.
Strong understanding of commercial contracting, tendering and complex bid management.
Demonstrated ability to influence senior executives, customers and internal stakeholders.
Strong financial and commercial acumen with a clear understanding of profitability, business performance and market dynamics.
Experience mentoring or leading business development professionals and fostering high-performing commercial teams.
Excellent communication, negotiation and presentation skills.
Strong analytical and strategic planning capabilities.
Willingness to travel internationally as required.
A degree in Business, Engineering or a related discipline is desirable.
Why Join EnerMech?
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: Houston, United States
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore.
Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services.
At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide.
The Opportunity
EnerMech is seeking an experienced and commercially driven Head of Business Development to lead strategic business growth across key markets within our Energy Solutions business line. This role is responsible for identifying, developing and securing new business opportunities while strengthening relationships with existing customers to support sustainable revenue growth.
Working closely with operational, commercial and technical teams, you will develop long-term customer strategies, lead major pursuits and position EnerMech as the partner of choice across our service portfolio. This is an exciting opportunity for a commercially astute professional who thrives on building relationships, creating value for customers and delivering measurable business results.
Key Responsibilities
Develop and implement regional business development strategies aligned with EnerMech's global growth objectives.
Identify emerging markets, industry trends and new service opportunities to support long-term business expansion.
Build and maintain executive-level relationships with strategic customers, partners and key industry stakeholders.
Own and develop strategic account plans for major customers, driving long-term growth and customer retention.
Lead the pursuit of high-value opportunities, framework agreements and complex commercial bids from qualification through to contract award.
Work closely with Business Line leaders to develop market entry strategies and customer growth initiatives.
Collaborate with Operations, Engineering, Commercial and Finance teams to develop innovative customer solutions and integrated service offerings.
Provide commercial leadership during major pursuits, supporting negotiations, commercial strategy and customer engagement.
Mentor and support Business Development Managers, sharing best practice and contributing to the development of commercial capability across the organisation.
Analyse market intelligence, competitor activity and customer trends to inform business strategy and investment decisions.
Support the evaluation of strategic partnerships, alliances and potential acquisition opportunities where appropriate.
Provide accurate sales forecasting, strategic pipeline reporting and business performance insights to senior leadership.
Represent EnerMech at executive customer meetings, industry conferences and networking events.
Deliver sustainable revenue growth, increased market share and long-term profitability across assigned markets.
About You
You are an experienced commercial leader with a proven track record of developing business growth strategies, securing major contracts and building long-term customer relationships within the energy, engineering, industrial services or infrastructure sectors.
You are comfortable engaging with executive stakeholders, influencing strategic decisions and identifying opportunities that create sustainable competitive advantage. You possess strong commercial judgement, excellent relationship management skills and the ability to lead complex business development activities across multiple markets.
You will also demonstrate:
Significant experience in senior business development, strategic sales or commercial leadership roles.
Proven success developing and delivering business growth strategies across regional or international markets.
Experience managing strategic customer accounts and leading major commercial pursuits.
Strong understanding of commercial contracting, tendering and complex bid management.
Demonstrated ability to influence senior executives, customers and internal stakeholders.
Strong financial and commercial acumen with a clear understanding of profitability, business performance and market dynamics.
Experience mentoring or leading business development professionals and fostering high-performing commercial teams.
Excellent communication, negotiation and presentation skills.
Strong analytical and strategic planning capabilities.
Willingness to travel internationally as required.
A degree in Business, Engineering or a related discipline is desirable.
Why Join EnerMech?
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: Houston, United States
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore.
Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services.
At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide.
The Opportunity
The Business Development Manager will lead EnerMech's strategic growth within the rapidly expanding Data Center market, with primary responsibility for driving customer acquisition and revenue growth for Cooling Water System Flushing services. This role will focus on identifying, developing, and converting project opportunities by building strong relationships with data center owners, developers, EPC contractors, general contractors, Mechanical, Electrical, and Plumbing (MEP) contractors, consulting engineers, and key project stakeholders throughout the project lifecycle.
In addition to establishing Cooling Water System Flushing as EnerMech's preferred solution within the data center sector, the successful candidate will proactively identify opportunities to introduce and expand other relevant Infrastructure & Industrial Solutions and broader EnerMech service offerings where they provide value to customers. Working closely with technical sales, engineering, operations, and commercial teams, the Business Development Manager will develop customer-focused solutions, build a robust opportunity pipeline, and drive long-term strategic account growth across the data center industry.
Key Responsibilities
Develop and execute proactive business development, account management, and sales strategies to drive revenue growth and expand market share, with a primary focus on growing EnerMech's Cooling Water System Flushing services within the Data Center market while identifying opportunities to introduce additional Infrastructure & Industrial Solutions and broader EnerMech service offerings.
Monitor and evaluate market trends, competitive activity, and customer needs to effectively position EnerMech's Cooling Water System Flushing and broader service offerings within the Data Center market.
Grow and maintain a robust sales pipeline through strategic prospecting, customer engagement, account development, market intelligence, networking, and relationship management.
Expand revenue opportunities by developing new client relationships, new market segments, and new service-line opportunities.
Lead complex commercial engagements from opportunity identification through solution development, proposal support, negotiation, and contract award.
Develop and deliver customer presentations, technical discussions, and executive-level business reviews that clearly communicate EnerMech’s value proposition, return on investment, operational benefits, and service differentiation.
Collaborate with technical sales, operations, engineering, estimating, proposals, and commercial teams to develop tailored customer solutions that support revenue generation, customer retention, and successful project execution.
Monitor market trends, competitor activity, customer feedback, and sector developments to identify opportunities for service positioning, business expansion, and improved profitability.
Maintain accurate sales forecasts, pipeline reporting, account plans, CRM activity, and opportunity updates to support regional and organizational growth objectives.
Represent EnerMech at customer meetings, industry events, conferences, trade shows, and networking forums to strengthen market presence and generate new business opportunities.
About You
You are an experienced business development professional with a passion for developing new markets and building long-term customer relationships within the data centre, mission-critical, engineering or industrial sectors.
You understand the complexities of delivering projects within live and mission-critical environments and have experience working with clients, contractors or consultants involved in the design, construction, commissioning or operation of data centres.
You will also demonstrate:
Proven experience in business development or technical sales within the data centre, mission-critical, MEP, commissioning or industrial services sectors.
Strong understanding of the data centre project lifecycle from design through commissioning and handover.
Knowledge of pre-commissioning, commissioning, mechanical completion or related technical services.
Established relationships with data centre owners, developers, EPC contractors, MEP contractors or specialist commissioning organisations would be highly advantageous.
Strong commercial awareness with experience negotiating contracts and managing complex sales opportunities.
Excellent communication, presentation and relationship management skills.
Ability to identify customer challenges and develop value-added technical solutions.
Experience preparing commercial proposals, tenders and customer presentations.
Strong planning, organisational and analytical skills.
Willingness to travel internationally as required.
A degree or equivalent qualification in Engineering, Business or a related discipline is desirable.
Why Join EnerMech?
The global data centre market is experiencing unprecedented growth, creating exciting opportunities to support the delivery of critical digital infrastructure around the world.
At EnerMech, you'll join a business with an established reputation for delivering specialist pre-commissioning and commissioning services on some of the world's most complex energy and industrial projects. You'll play a key role in expanding our capabilities into the mission-critical infrastructure sector while working alongside experienced technical and commercial professionals in a collaborative, innovative and high-performing environment.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: Lagos, Nigeria
Our client is a fast-growing FMCG coffee business with products sold across more than 45 markets worldwide, including a growing footprint in Africa. The company is now investing in West Africa, with Nigeria as the anchor market, and is building out the team and route-to-market for both its B2C and B2B coffee business in the region.
Our client is looking for a senior, well-connected coffee and FMCG sales professional to lead the development of its West African market, with primary focus on B2C and additional support on B2B activity. This is a hands-on, market-building role for someone who can advise the company on how to enter and grow in Nigeria and the wider region – including identifying and securing the right distributors – and who is comfortable operating with a high degree of autonomy in a market where the company does not yet have a local office.
Title will be aligned to the candidate’s seniority and experience, and may be:
• Sales Manager
• Sales Director
• Business Development Manager (BDM)
Key Responsibilities
• Develop and execute the go-to-market strategy for the company’s B2C coffee business across Nigeria and West Africa.
• Identify, evaluate and onboard key distributors and channel partners in Nigeria and the wider region.
• Provide hands-on advisory support to the company leadership on market entry, route-to-market and commercial structure for the region.
• Support and contribute to B2B sales activity alongside the core B2C focus.
• Build and manage relationships with retailers, distributors and trade partners across the coffee and broader FMCG landscape.
• Travel periodically to Nairobi to engage with the company’s existing business and sales teams, share market learnings and help guide the development of the East Africa business.
• Act as a trusted, on-the-ground advisor as the company scales its presence in the region, with the expectation of building and managing a team as the business grows.
Requirements
• At least 10 years of experience in the coffee industry and/or broader FMCG sales and marketing, with strong B2C focus.
• Deep, well-established network within the coffee industry in Nigeria/West Africa – able to advise on key distributors and the right way to enter the market.
• Proven sales and relationship-building track record; able to open doors and close deals.
• Previous experience managing a team is preferred, given this role is expected to grow into a people-management position.
• Comfortable working independently/remotely without a local office infrastructure, while staying connected to a small regional team based in Nairobi.
• Fluent English speaker.
• Honest, hard-working, relationship-driven, and willing to travel as needed.
• Local Nigerian candidates strongly preferred; Lagos-based preferred but not essential.
• No specific educational background required – industry experience and network matter most.
Location: Vietnam
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands.
Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities.
The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry.
Essential Duties & Responsibilities
Business Development & Delivery
Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors.
Assess client suitability against strategy, quality requirements & size of opportunity.
Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET).
Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers.
Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs.
Maximise margin by using effective negotiation techniques.
Able to challenge customer views and counter objections to move towards closing a deal.
Actively engage with the greater team to develop skills and share knowledge.
Perform site visits to qualify, build relationships and discover market information.
Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs.
Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements.
Reporting & Management
Keep detailed logs in CRM of all activities constantly.
Maintain accurate records of customer information in CRM, including material requirements.
Provide feedback & market reports to Management.
Use knowledge of competitors and market to develop our client’s unique selling propositions.
Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow.
Requirements
Person Specification
Knowledge (Education & Related Experience)
At least 5 years’ experience in business development in raw materials supply.
Experience in recycled plastic or prime PET an advantage, not a requirement.
Experience of developing new accounts and long term contracts.
Skills & Abilities
Multilingual (fluent English is a requirement).
Able to use logic and reasoning to appraise situations .
Able to anticipate opportunities and risks.
Able to build rapport quickly with colleagues and customers.
Able to negotiate effectively with customers to maximise margins.
Able to effectively collaborate with colleagues to achieve results.
Able to manage and respond quickly to changing/competing priorities .
Highly organized, able to independently plan own time.
Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding).
Able to present and clearly communicate information in speaking and writing.
Able to ensure tasks are completed on time and to a high-standard.
Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency.
Able to undertake effective research.
General Attributes
Non-Negotiables
: Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy.
Willing to take complete ownership of the role and drive success.
Grit and determination.
Persuasive with a ‘can do’ attitude.
Self-aware and reflective on successes and failures.
Not afraid to have challenging conversations.
Understands that upfront effort prevents issues down the line.
Committed to on-going personal and professional development.
Values team above self.
Location: Malaysia
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands.
Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities.
The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry.
Essential Duties & Responsibilities
Business Development & Delivery
Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors.
Assess client suitability against strategy, quality requirements & size of opportunity.
Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET).
Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers.
Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs.
Maximise margin by using effective negotiation techniques.
Able to challenge customer views and counter objections to move towards closing a deal.
Actively engage with the greater team to develop skills and share knowledge.
Perform site visits to qualify, build relationships and discover market information.
Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs.
Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements.
Reporting & Management
Keep detailed logs in CRM of all activities constantly.
Maintain accurate records of customer information in CRM, including material requirements.
Provide feedback & market reports to Management.
Use knowledge of competitors and market to develop our client’s unique selling propositions.
Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow.
Requirements
Person Specification
Knowledge (Education & Related Experience)
At least 5 years’ experience in business development in raw materials supply.
Experience in recycled plastic or prime PET an advantage, not a requirement.
Experience of developing new accounts and long term contracts.
Skills & Abilities
Multilingual (fluent English is a requirement).
Able to use logic and reasoning to appraise situations .
Able to anticipate opportunities and risks.
Able to build rapport quickly with colleagues and customers.
Able to negotiate effectively with customers to maximise margins.
Able to effectively collaborate with colleagues to achieve results.
Able to manage and respond quickly to changing/competing priorities .
Highly organized, able to independently plan own time.
Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding).
Able to present and clearly communicate information in speaking and writing.
Able to ensure tasks are completed on time and to a high-standard.
Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency.
Able to undertake effective research.
General Attributes
Non-Negotiables
: Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy.
Willing to take complete ownership of the role and drive success.
Grit and determination.
Persuasive with a ‘can do’ attitude.
Self-aware and reflective on successes and failures.
Not afraid to have challenging conversations.
Understands that upfront effort prevents issues down the line.
Committed to on-going personal and professional development.
Values team above self.
Location: Hong Kong
The Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
Job Summary
Your role will be to procure and sell recycled plastics, with a particular focus on PET (rPET). You will be working closely with local and global teams, communicating with colleagues across the world every day, a highly collaborative and entrepreneurial mindset are key to being a top performer. You will develop relationships with material suppliers & buyers, assess their capabilities for a fit with our client's strategy and market demands.
Being able to manage ongoing negotiations, incoming new opportunities and customer development all at the same time makes this role suitable for a skilled business development executive who is results driven and uses time effectively. Success is achieved through a disciplined and consistent approach to building relationships, utilising the CRM and hunting for your own leads to keep a full pipeline of opportunities.
The ideal candidate will thrive in a fast-moving environment, react quickly to changing priorities, be able to follow internal processes and proactively manage risk. An excellent communicator, you will demonstrate an optimistic and persistent approach, always open to giving and receiving feedback on performance. Challenges are seen as an opportunity to learn. This role is suited to an ambitious individual who is motivated, goal driven and wants to be part of a values driven organisation in a growth industry.
Essential Duties & Responsibilities
Business Development & Delivery
Map the market and develop new suppliers & buyers from manufacturing (fibre, sheet & film), recycling & waste sectors.
Assess client suitability against strategy, quality requirements & size of opportunity.
Develop purchasing contracts for regular volumes of waste and recycled materials (particularly PET or rPET).
Execute sales for scrap & recycled PET (rPET) sourced from our client's global locations to licensed manufacturers and recyclers.
Actively seek out new opportunities and conduct market research through research, cold calling, networking, social media, attending conferences and trade fairs.
Maximise margin by using effective negotiation techniques.
Able to challenge customer views and counter objections to move towards closing a deal.
Actively engage with the greater team to develop skills and share knowledge.
Perform site visits to qualify, build relationships and discover market information.
Develop and enhance relationships by being creative, innovative and offering excellent service that is responsive and tailored to client needs.
Engage in constant and active risk management, to ensure the material is per the company and customer quality requirements.
Reporting & Management
Keep detailed logs in CRM of all activities constantly.
Maintain accurate records of customer information in CRM, including material requirements.
Provide feedback & market reports to Management.
Use knowledge of competitors and market to develop our client’s unique selling propositions.
Contribute to developing standard operating procedures to mitigate risk and ensure seamless workflow.
Requirements
Person Specification
Knowledge (Education & Related Experience)
At least 5 years’ experience in business development in raw materials supply.
Experience in recycled plastic or prime PET an advantage, not a requirement.
Experience of developing new accounts and long term contracts.
Skills & Abilities
Multilingual (fluent English is a requirement).
Able to use logic and reasoning to appraise situations .
Able to anticipate opportunities and risks.
Able to build rapport quickly with colleagues and customers.
Able to negotiate effectively with customers to maximise margins.
Able to effectively collaborate with colleagues to achieve results.
Able to manage and respond quickly to changing/competing priorities .
Highly organized, able to independently plan own time.
Able to follow internal procedure & policy (CRM, Admin, Trial Policies, Customer Onboarding).
Able to present and clearly communicate information in speaking and writing.
Able to ensure tasks are completed on time and to a high-standard.
Able to use Excel, Outlook, Word and other MS Office products with high level of proficiency.
Able to undertake effective research.
General Attributes
Non-Negotiables
: Action oriented, Builds strong relationships, Curious, Driven to learn, Empathetic, Investigative, Reflective, Resilient, Resourceful, Seeks feedback, Trustworthy.
Willing to take complete ownership of the role and drive success.
Grit and determination.
Persuasive with a ‘can do’ attitude.
Self-aware and reflective on successes and failures.
Not afraid to have challenging conversations.
Understands that upfront effort prevents issues down the line.
Committed to on-going personal and professional development.
Values team above self.
Location: South Africa; Pakistan; Colombia
About Huzzle
Huzzle is building the future of hiring by helping companies scale their teams through AI-powered recruitment and a global talent network.
We partner with fast-growing startups and established businesses across industries to help them hire exceptional remote talent in sales, customer success, marketing, operations, engineering, finance, and more. Our platform combines AI with human expertise to streamline hiring while delivering a high-quality experience for both clients and candidates.
About the role
We're looking for an organised, commercially minded Customer Success / Account Manager to manage a portfolio of client accounts and ensure an exceptional client experience from onboarding through ongoing account management.
This is a fast-paced, fully remote role requiring someone who can confidently manage client relationships, resolve issues professionally, and coordinate across multiple internal teams to keep client accounts operating smoothly.
Key Responsibilities
Act as the primary point of contact for a portfolio of enterprise client accounts.
Manage day-to-day client relationships, requests, and ongoing communications.
Handle escalations and disputes (notice periods, conduct issues, client concerns) with sound judgement and professionalism.
Manage client communication regarding billing, service delivery, account performance, and operational updates.
Coordinate closely with Payroll, Talent Success, Recruitment, and Operations teams.
Proactively monitor client health, identifying risks before they become larger issues.
Build trusted client relationships so potential issues are surfaced early and resolved quickly.
Ensure an excellent customer experience while balancing client and internal business needs.
Please note:
If you are not selected for this internal opportunity, we may consider your profile for suitable opportunities with our clients through our talent pool.
Requirements
2+ years of Customer Success, Account Management, Client Success, Customer Experience, or Account Executive experience
Excellent written and verbal English communication skills
Experience managing multiple client accounts simultaneously
Strong stakeholder management and relationship-building abilities
Comfortable handling difficult conversations and resolving escalations professionally
Experienced handling 20+ client accounts
Highly organised with excellent attention to detail
Able to work independently in a fast-paced remote environment
Strong commercial awareness and problem-solving skills
Nice-to-Haves
Previous experience within a recruitment, staffing, or talent solutions business
Experience working with enterprise or B2B clients
Familiarity with CRM systems (HubSpot, Salesforce, or similar)
Experience collaborating with payroll or operational teams
Benefits
🌍 Fully remote work from anywhere
🌴 Flexible paid time off
💻 Work with a global, high-performing team
📈 Fast career progression with opportunities to grow as the company scales
🚀 High ownership and autonomy—you'll make a real impact from day one
🤝 Collaborative startup environment where your ideas are encouraged
🧠 Exposure to AI, recruitment technology, and fast-growing startups
💰 Competitive compensation
Location: Tashkent, Uzbekistan
As a
Business Development Manager,
you will play a pivotal role in driving our sales process and building lasting client relationships. You will take ownership of client interactions from the first meeting to closing deals. Your ability to understand client needs, present tailored solutions, and deliver results will be at the core of our growth and success.
Key Responsibilities:
Convert leads into active users and strategic
partners
;
Conduct
meetings with decision-makers
to understand their needs and position our services as the best solution.
Lead negotiations, address client concerns, and secure agreements with prospective clients.
Build and maintain
strong, long-term relationships with clients
to foster repeat business.
Your ability to creatively identify new opportunities, build relationships, and close deals independently will be a key factor in your success and growth in this role. Taking initiative to expand our client base beyond the provided leads is highly valued and rewarded.
Requirements
Fluent
English
proficiency;
Sales experience in
HR, consulting,
outsourcing or related b2b fields;
Proven experience conducting
chats
and first contacting in English across various levels of complexity (required);
Excellent listening,
strategic
thinking, and problem-solving skills;
Minimum of 3 years of general experience in sales, partnerships or business.
Benefits
Team, team and once again the
warmest team
ever;
Corporate
culture
based on trust and autonomy, with supportive management;
Opportunity for self-realization by proposing and implementing growth
ideas
within the team;
Two independent compensation systems
(fixed + commission
);
Freedom to select target audiences for sales funnels.
Location: San Francisco, CA; Remote (US); New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We’re hiring a strategic, data‑driven leader to shape the future of scaled customer success at Ramp. This role will design, operationalize, and lead programs that activate, retain, and grow 50% of Ramp’s micro‑SMB customers who don’t receive white‑glove 1:1 support, blending strategy, systems, and people leadership to drive impact at scale.
WHAT YOU'LL DO
- Own and evolve Ramp’s self‑service onboarding and activation strategy in partnership with Scaled CS leadership, Product, and Growth.
- Use data to diagnose activation bottlenecks, build dashboards, run metric reviews, and drive data‑backed recommendations.
- Partner with Product to improve activation features and automation that enhance self‑onboarding.
- Lead customer education programs at scale: group onboarding trainings, video content, chatbot optimization, and lifecycle communications.
- Continuously improve systems and team efficiency through automation, content, and applied AI initiatives.
- Design, launch, and iterate scaled CS programs that improve outcomes across thousands of customers.
- Manage, coach, and develop a team of 6–8 Scaled Customer Success Managers, each handling ~300 monthly new customers.
- Drive team performance across activation, expansion, and CSAT targets while fostering ownership and excellence.
- Hire, train, and enable team members on Ramp’s product, customer journey, and playbooks.
- Partner cross‑functionally with CS, Sales, Product, Growth, and Data to align scaled strategy with company goals.
WHAT YOU NEED
- 4+ years in consulting, CS operations, revenue or business operations, or strategy within high‑growth B2B SaaS
- 2+ years of people management experience leading high‑performing CS or operations teams
- Proven success building or optimizing scalable programs and processes
- Strong analytical skills with the ability to turn data into dashboards, operational insights, and measurable outcomes
- Skilled at cross‑functional leadership and influencing senior stakeholders across Product, Growth, Data, Sales, and CS
NICE TO HAVES
- Customer‑facing or quota‑carrying experience with a track record of exceeding goals
- Experience building education content, webinars, or scaled training programs
WHAT SUCCESS LOOKS LIKE
In the first 6 months, this leader will have launched and iterated scaled activation programs that measurably increase self‑serve activation and early retention, established a recurring metrics review with dashboards that surface funnel bottlenecks, and lifted team efficiency and CSAT through process, automation, and content improvements while developing a high‑performing team of 6–8 sCSMs.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ГибридseniorHamburg
ГибридTokyo
seniorUnited States, San Mateo, CA
Houston, United States; We welcome applications from candidates of all backgrounds and experiences
Houston, United States; We welcome applications from candidates of all backgrounds and experiences
Houston, United States; We welcome applications from candidates of all backgrounds and experiences
УдалённоГеография найма не уточнена
УдалённоVietnam
УдалённоMalaysia
География найма не уточнена
УдалённоSouth Africa; Pakistan; Colombia
ГибридSan Francisco, CA; Remote (US); New York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
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