Location: United States
Workplace: Remote
ABOUT THE TEAM
Most providers make customers migrate their data to them. We're doing the opposite: bringing ClickHouse Cloud into the environments our customers already trust, so their data stays useful right where it lives.
Those environments come in a few shapes. Some are major cloud data platforms that run ClickHouse as a native service, so customers get it without leaving the tool they already use. Some are BI and visualization tools that need ClickHouse to show up as a fast, first-class data source behind their dashboards. And some are developer and data platforms we connect through marketplaces and identity federation with a couple of clicks or agentic calls. Every integration is unique, but the goal is the same every time: ClickHouse should feel like a first-class citizen in every environment.
The craft is finding the patterns underneath different integrations. As one of the first backend engineers, you'll help shape the technical defaults for this team. You'll have end-to-end ownership, but you'll also work inside the constraints of platforms you don't own: thin documentation, unfamiliar deployment topologies, and timelines governed by partner approval cycles. A lot of the challenge is engineering across trust boundaries you don't fully control.
You won't be doing it alone. You'll work closely with your engineering manager, the product manager, a growing team, and experienced engineers across the broader org. If that sounds like your kind of challenge, let's talk.
WHAT YOU'LL DO
You'll own an integration end to end: the design, the code, and the production system that keeps running after launch. The patterns you set there become defaults the rest of the team builds on.
Day to day, that looks like:
- Owning the architecture: auth and identity flows, multi-tenancy, how data moves and where it's allowed to live, performance, and what happens in production
- Running what you build. Which means owning the infrastructure, CI, deployment, observability behind it and on-call
- Working on top of external platforms you can't change, and being straight about which risks are yours to manage and which aren't
- Partnering closely with the internal teams whose services you depend on: iterating on product requirements, agreeing on interfaces and protocols, and proactively finding ways to keep moving
ABOUT YOU
These are the attributes of someone who will perform well in this role:
- 8+ years building software, with a good chunk of it on data-heavy or integration-flavored systems
- Preferably proficient in TypeScript or Go or comfortable contributing to each
- Solid backend and systems instincts. You can reason about deployment topology, multi-tenancy, and data movement, and you're comfortable owning architectural tradeoffs you'll have to live with later
- You've worked with modern auth protocols, service principals, and identity federation, and you know how to get it right across a trust boundary
- You've built on someone else's platform and know what that's actually like: incomplete docs, unintended breaking changes, etc.
- You're comfortable in ambiguity. You can ship before the spec is finished, make sensible calls under uncertainty, and flag the decisions that'll be hard to undo to your team before we bake them in.
- You're good with other engineers. Much of the work runs through teams you don't own, and you earn their trust by how you think, not just what you commit.
- You're mainly a backend engineer, but you're comfortable enough to touch a modern React app
- You use AI tools well and honestly. Reach for Claude Code, Cursor, Copilot, or whatever helps, and be clear about where you did and didn't
- You write well. Most of how we coordinate happens async in chats, design docs and RFCs
NICE TO HAVE
None of these are required, but any of them would be a bonus:
- Close familiarity with a major cloud data or analytics platform ecosystem
- Real depth in auth and identity federation, or experience building to a partner's security review, marketplace requirements or certification requirements
- Hands-on experience designing multi-tenant SaaS platforms, or the isolation and deployment topology behind them
- Working knowledge of ClickHouse, or another columnar / OLAP engine
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Canada
Workplace: Remote
ABOUT THE TEAM
Most providers make customers migrate their data to them. We're doing the opposite: bringing ClickHouse Cloud into the environments our customers already trust, so their data stays useful right where it lives.
Those environments come in a few shapes. Some are major cloud data platforms that run ClickHouse as a native service, so customers get it without leaving the tool they already use. Some are BI and visualization tools that need ClickHouse to show up as a fast, first-class data source behind their dashboards. And some are developer and data platforms we connect through marketplaces and identity federation with a couple of clicks or agentic calls. Every integration is unique, but the goal is the same every time: ClickHouse should feel like a first-class citizen in every environment.
The craft is finding the patterns underneath different integrations. As one of the first backend engineers, you'll help shape the technical defaults for this team. You'll have end-to-end ownership, but you'll also work inside the constraints of platforms you don't own: thin documentation, unfamiliar deployment topologies, and timelines governed by partner approval cycles. A lot of the challenge is engineering across trust boundaries you don't fully control.
You won't be doing it alone. You'll work closely with your engineering manager, the product manager, a growing team, and experienced engineers across the broader org. If that sounds like your kind of challenge, let's talk.
WHAT YOU'LL DO
You'll own an integration end to end: the design, the code, and the production system that keeps running after launch. The patterns you set there become defaults the rest of the team builds on.
Day to day, that looks like:
- Owning the architecture: auth and identity flows, multi-tenancy, how data moves and where it's allowed to live, performance, and what happens in production
- Running what you build. Which means owning the infrastructure, CI, deployment, observability behind it and on-call
- Working on top of external platforms you can't change, and being straight about which risks are yours to manage and which aren't
- Partnering closely with the internal teams whose services you depend on: iterating on product requirements, agreeing on interfaces and protocols, and proactively finding ways to keep moving
ABOUT YOU
These are the attributes of someone who will perform well in this role:
- 8+ years building software, with a good chunk of it on data-heavy or integration-flavored systems
- Preferably proficient in TypeScript or Go or comfortable contributing to each
- Solid backend and systems instincts. You can reason about deployment topology, multi-tenancy, and data movement, and you're comfortable owning architectural tradeoffs you'll have to live with later
- You've worked with modern auth protocols, service principals, and identity federation, and you know how to get it right across a trust boundary
- You've built on someone else's platform and know what that's actually like: incomplete docs, unintended breaking changes, etc.
- You're comfortable in ambiguity. You can ship before the spec is finished, make sensible calls under uncertainty, and flag the decisions that'll be hard to undo to your team before we bake them in.
- You're good with other engineers. Much of the work runs through teams you don't own, and you earn their trust by how you think, not just what you commit.
- You're mainly a backend engineer, but you're comfortable enough to touch a modern React app
- You use AI tools well and honestly. Reach for Claude Code, Cursor, Copilot, or whatever helps, and be clear about where you did and didn't
- You write well. Most of how we coordinate happens async in chats, design docs and RFCs
NICE TO HAVE
None of these are required, but any of them would be a bonus:
- Close familiarity with a major cloud data or analytics platform ecosystem
- Real depth in auth and identity federation, or experience building to a partner's security review, marketplace requirements or certification requirements
- Hands-on experience designing multi-tenant SaaS platforms, or the isolation and deployment topology behind them
- Working knowledge of ClickHouse, or another columnar / OLAP engine
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new team member who joins our company receives stock options.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Pasig City, Philippines
Job Description:
Help guide report strategy, help determine important safety concerns and review medical and medical safety content that will be included or discussed in the report, including but not limited to safety signals, health authority requests, safety-related literature, adverse event case reviews, benefit-risk assessments, and overall medical assessments and conclusions.
Work in collaboration with contributing team members, particularly with the reports assigned to the Global Risk Assessment and Safety Physician.
Review all stages of the report that are assigned during the report authoring process, record their recommended revisions, and indicate completion of their reviews in the corresponding systems.
Key Responsibilities:
Provide medical and scientific judgment in the evaluation of data pertaining to the efficacy and safety of Client products including, but not limited to, PBRER-PSURs and benefit-risk evaluations
Review and contribute to strategy discussions, including determination of the important safety concerns and review of draft/final data, HA feedback topics, signals, and benefit-risk evaluation.
Coordinate with Global Risk Assessment and Safety Physicians regarding PBRER steps and hand-offs and collaborate with other members of the report authoring team.
Review the drafts and final reports as assigned and provide feedback, which may include pre-initial, drafts, drafts, final drafts, and final reports as assigned.
Qualifications:
Requirement:
Licensed
Medical Physician
Experience in
Drug Safety
and
Pharmacovigilance (PV) Concepts, regulatory requirements, research principles,
and
safety data analysis.
1-3 years
of experience in
pharmaceutical regulations
and
R&D processes.
Technical Skills: the ability to analyze, interpret, and present complex data in a concise and understandable scientific manner, both orally and in written format, is essential.
Attention to detail: diligence in record-keeping and records organization, ability to manage high workload and critical issues, computer literate and proficiency in MS Office applications.
Internal and external networking skills: strong collaborative and interpersonal skills, results-oriented and ability to independently create and deliver, ability to thrive in a global, cross-functional environment.
Data entry experience desired.
Accountability for delivery of results.
Decision making and problem-solving skills.
Proactive approach/uses own initiative.
Manages own work, able to prioritize, plan and organize work assignments and work under strict timelines
Ability to follow guidelines, working practices etc.
Experience of working with SOP/WI preferred
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Team
Own the account backbone of a CeFi platform trusted by
millions
— login, registration, account security, MFA, Passkey — where a single security regression is measured in real user funds. The more senior you are, the more you set the technical direction others build on.
What You'll Be Doing
Own account-system subsystems end-to-end
— authentication, MFA, Passkey/WebAuthn, session & device trust, account registration and recovery — including architecture, tradeoffs, and long-term evolution.
Design flows that are
secure and low-friction at millions-of-DAU scale
— the hardest tradeoff in this space.
Partner with risk & security teams to turn threat models into shipped mobile defenses.
Build our AI-native engineering practice
— design automated development workflows and harness systems (agents, evals, guardrails, CI integration) that let AI do real engineering work, while
safeguarding delivery quality and efficiency
.
Raise the bar
through design and code review, and by making the engineers around you better.
At the Staff level: set technical direction beyond your own subsystem and drive cross-team, cross-timezone decisions that shape the account platform.
What We Look For In You
Deep, hands-on experience building
native iOS and/or Android
— you understand the platform, not just a framework on top of it.
Experience with a
cross-platform / shared business-logic layer
. We build ours in
Rust + UniFFI
; direct Rust-on-mobile experience is a strong plus, but experience with any shared-logic approach —
KMP, Flutter, or React Native
— transfers well and is valued.
Fluent in at least one of:
Swift / Kotlin / Rust / Objective-C / Java / JavaScript
, with strong CS fundamentals.
Architecture experience with large-scale mobile apps
— you've applied maintainable design patterns and own solutions from requirements through to production.
Hands-on with
mobile authentication & security
— OAuth/OIDC, MFA, secure storage (Keychain/Keystore), biometrics.
Direct experience with Passkey / WebAuthn / FIDO2 is a strong advantage
— it's live in our stack and central to what you'll work on.
Solid grasp of threat modeling and the mobile attack surface.
You apply AI deeply in your own engineering — not just code generation
. You've built, or are driven to build, automated development workflows and harnesses that make delivery
both faster and more reliable
. Solid grasp of LLM fundamentals, prompt engineering, RAG, and agent concepts, with hands-on experience taking an AI pipeline from scratch to shipped.
Comfortable with
ambiguity and high scale
— you've debugged problems that only appear under real production load.
Signals we value: you naturally
raise the standard of teams you join
, mentor without being asked, and can grow into a technical anchor for the group.
Nice-To-Haves
Fraud
/ risk, cryptography, or regulated-industry (fintech)
experience.
Experience with
mini-program or dynamic/hot-update frameworks
.
Crypto trading / Web3 experience.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on
a business of
operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Ukraine
Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is looking for Technical Interviewers.
Responsibilities:
Conduct technical interviews and assessments for PHP developer positions to evaluate candidates' coding skills, problem-solving abilities, and understanding of Java concepts.
Collaborate with recruitment teams to refine interview questions and techniques based on role requirements and industry trends.
Provide detailed feedback and recommendations on candidates to hiring managers and HR teams to assist with hiring decisions.
Stay updated with the latest Java technologies and updates to effectively assess candidates.
Participate in creating and standardizing technical interview processes and training materials for interviewers.
Requirements
Proven experience as a Java developer with a strong understanding of PHP ecosystems and frameworks such as Laravel and Symfony.
Previous experience in technical interviewing, mentoring, or teaching roles is highly advantageous.
Excellent communication and interpersonal skills.
Ability to provide constructive feedback and handle interviews professionally.
Additional languages are a plus.
Location: Remote, Washington, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking to hire a
Senior
Solutions Architect, Enterprise
to join our Field Engineering team. As a Solutions Architect, you will be a trusted technical advisor to some of our largest and most strategic customers, helping them evaluate, adopt, and expand their use of dbt.
You’ll partner closely with Sales to understand customers’ technical and business priorities, design solutions using the dbt platform, and demonstrate measurable value throughout the evaluation process. You’ll work across the customer lifecycle—from technical discovery and evaluation through adoption and expansion—while partnering with Product, Engineering, and our technology partners to bring customer needs back into the business.
This is a full-time position based in the Pacific Northwest.
Technologies You’ll Use
SQL, dbt, cloud data warehouses and lakehouses including Snowflake, Databricks, and BigQuery, AWS, Azure, and GCP, modern data integration and orchestration technologies, and AI-assisted productivity tools.
What You’ll Do
Lead technical discovery with enterprise customers, connecting technical requirements to business outcomes and measurable success criteria
Design enterprise-grade data transformation and analytics architectures using dbt
Partner with Sales to communicate the technical and business value of the dbt platform
Lead customer evaluations and technical validation, including trials and proof-of-value engagements when appropriate
Build trusted relationships with technical practitioners, data leaders, and executive stakeholders
Guide customers through technical architecture, security, governance, and deployment considerations
Partner across the customer lifecycle to support successful adoption and identify opportunities for expansion
Bring customer and field insights to Product and Engineering to help influence product strategy and roadmap
Build strong relationships with technology and consulting partners, including Snowflake, Databricks, AWS, and other members of the modern data ecosystem
Contribute technical expertise, reusable best practices, and thought leadership to the broader Field Engineering organization and dbt community
Skills We’re Looking For
4+ years of experience in sales engineering, solutions architecture, consulting, or a similar customer-facing technical role within data, analytics, or BI
Strong technical foundation in SQL, data transformation, ETL/ELT, and data modeling
Strong understanding of modern cloud data warehouse, lake house, and analytics architectures
Ability to uncover and translate technical and business requirements into concrete solutions and measurable outcomes
Excellent written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences
Ability to establish credibility and build trusted relationships with stakeholders ranging from data practitioners to senior executives
Ability to operate effectively in a fast-paced, evolving environment while collaborating across Sales, Product, Engineering, and Customer teams
Bonus Skills
Experience with dbt or analytics engineering
Experience with Snowflake, Databricks, BigQuery, or other modern cloud data platforms
Experience with data modeling methodologies such as dimensional modeling, Kimball, Data Vault, or 3NF
Experience with enterprise data integration or ETL platforms such as Informatica, Boomi, or Talend
Experience supporting complex enterprise technical evaluations, migrations, or transformation initiatives
Compensation & Benefits
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 70% base salary and 30% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
OTE (On Target Earning)
$197,512.50
—
$274,329.23 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Задачи:
— Владение сложными техническими инициативами от этапа исследования до продакшена.
— Принятие архитектурных решений для платформ сбережений и банковских сервисов.
— Сотрудничество с командами продукта и дизайна для влияния на техническое направление.
— Ежедневная доставка высококачественных, масштабируемых и надежных систем.
— Обеспечение надежности, безопасности и долгосрочной поддерживаемости систем.
— Руководство улучшениями инфраструктуры, безопасности и инструментов для разработчиков.
Требования:
— Опыт профессиональной разработки ПО не менее 5 лет.
— Наличие права на работу в ЕС и проживание в ЕС.
— Сильные знания архитектуры и распределенных систем.
— Опыт создания высокодоступных и отказоустойчивых API.
— Опыт работы в облачных и микросервисных средах.
— Высокая степень ответственности и способность работать автономно.
Желательно:
— Опыт работы в финтехе или регулируемых средах.
— Владение французским языком.
Условия:
— Гибкий график работы.
— Медицинская страховка высшего уровня с 100% оплатой работодателем.
— Ежемесячные командные мероприятия и выездные встречи два раза в год.
— Ваучеры на питание Swile.
— Конкурентная зарплата и опционы на акции.
Процесс найма:
— Вводный звонок, техническое собеседование с инженером, выполнение домашнего задания с последующим разбором, интервью по системному дизайну и поведенческое интервью.
Location: Remote; Seattle, WA; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote across the US & Canada - we also have offices in NYC, San Francisco, and Seattle
We're seeking a detail-oriented Senior Revenue Accountant to help build and scale Runway's revenue accounting function. You'll cover all of revenue recognition (B2B and B2C), invoicing, collections, accounts receivable and deferred revenue. This is a high-impact role on a small, collaborative team, with significant room to grow.
WHAT YOU’LL DO
- Support the revenue close by preparing journal entries, accounts receivable and deferred revenue reconciliations, AR aging, and flux analyses for all revenue-related accounts
- Prepare technical accounting analyses, including contract review checklists, identifying performance obligations, establishing standalone selling price, calculating the impact of contract modifications, and applying revenue recognition to various products
- Manage the full-cycle Order-to-Cash process , including invoicing, cash application, aging and collections , and resolve overdue accounts and billing disputes on time
- Identify and implement process improvements across revenue workflows, using AI to modernize how we do accounting
- Build revenue recognition workbooks for new products and pricing models as they launch
- Partner with Sales, Post-Sales, FP&A and Legal as a trusted revenue resource, answering billing questions and reviewing ordere forms against revenue treatment
- Implement controls over our revenue process and serve as a key point of contact for external audit requests
WHAT YOU’LL NEED
- Bachelor's degree in Accounting, Finance, or related field; CPA a plus.
- 4+ years of progressive revenue accounting experience, including ASC 606 experience in a SaaS or technology environment
- Experience with NetSuite, Salesforce, or comparable ERP/CRM systems; advanced Excel/Google Sheets skills
- Experience with Usage Based revenue recognition preferred
- Big 4 or public accounting experience preferred
- Solid knowledge of internal controls and audit coordination
- Detail-oriented and proactive, comfortable in ambiguity, and is always looking to improve the process
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: UK: London (7 Devonshire Square)
Workplace: Hybrid
THE ROLE
We’re looking for a Senior Strategic Finance Manager to be the key finance partner to Xero’s UK go-to-market (GTM) organisation.
You’ll work closely with UK and Global leaders to improve commercial decision-making, improve visibility of performance, and ensure resources are directed to the highest-value opportunities.
You’ll lead planning, forecasting, performance analysis, and scenario modelling across the UK GTM organisation, bringing financial rigour and commercial judgement to decisions on growth, investment, and execution.
This role suits someone who enjoys operating close to revenue teams, is comfortable working through ambiguity, and can turn analysis into action.
HOW YOU’LL MAKE AN IMPACT
You will help the UK leadership team make better, faster, and more commercially grounded decisions.
You’ll do that by creating clarity on performance, improving planning and forecasting, and building robust analysis that helps the business evaluate trade-offs with confidence. You’ll be expected to challenge assumptions, surface risks early, and focus attention on the choices that will have the biggest impact on growth and efficiency.
Over time, you’ll become a trusted finance partner to senior stakeholders and a key contributor to how Xero prioritises investment and delivers performance in the UK.
WHAT YOU’LL DO
- Partner with UK GTM and global finance leaders to translate commercial priorities into clear financial plans, targets, and trade-offs.
- Lead the UK planning cycle, including annual budgets, rolling forecasts and longer-range planning.
- Analyse business performance across revenue, cost, productivity and profitability, identifying the drivers behind results, risks and opportunities.
- Build and maintain robust financial models to support investment decisions, scenario planning, resource allocation and business cases.
- Provide clear, practical insight that helps leaders understand both financial and operational performance.
- Strengthen performance reporting so leaders receive timely insight that supports action, rather than simply more data.
- Support decisions on operating expenditure and headcount, helping ensure investment remains aligned to strategic priorities.
- Evaluate commercial opportunities and GTM initiatives with rigorous analysis, clear assumptions, and practical recommendations.
- Improve finance processes, models and reporting so they are scalable, reliable and useful for decision-making.
- Build strong relationships across finance and the wider business, using credibility and sound judgement to influence outcomes.
- Identify opportunities to improve finance processes, models and reporting through better use of data, automation and AI-enabled tools.
WHAT YOU’LL BRING WITH YOU
To be successful in this role, you will have:
- 8+ years’ experience in strategic, commercial or GTM finance, FP&A, strategy consulting or investment banking, with a track record of using rigorous analysis to inform planning, investment or commercial decisions in a complex business environment.
- Experience partnering with senior GTM, commercial, or regional business leaders and influencing decisions through financial analysis and commercial insight.
- Strong financial modelling skills, including scenario analysis, investment evaluation and business cases.
- Digital and AI fluency: You are comfortable using modern data, automation and AI-enabled tools to improve the speed, quality and scalability of financial analysis, modelling and reporting.
- Strong performance-analysis skills, with the ability to identify what is driving results rather than simply report them.
- The ability to explain complex financial issues clearly and turn them into practical options and recommendations.
- Strong commercial judgement and the confidence to challenge assumptions constructively.
- The ability to balance strategic thinking with hands-on analytical work and follow-through.
- Clear communication skills across operational, technical and executive audiences.
NICE TO HAVE
- Experience in a high-growth technology or SaaS environment.
- Experience supporting a regional leadership team or market-level P&L.
- A professional qualification such as ACA, CFA or CPA.
- Experience using data visualisation or reporting tools to communicate insights clearly.
WHAT SUCCESS LOOKS LIKE
- UK leaders have a clear, actionable view of performance, risks and opportunities.
- Planning and forecasting are robust, transparent and useful for decision-making.
- GTM investment, resourcing and commercial decisions are supported by rigorous analysis and clear recommendations.
- Risks and delivery trade-offs are surfaced early and discussed openly.
- Reporting and models are trusted, scalable and fit for senior decision-making.
- You are seen as a credible finance partner who brings constructive challenges and practical solutions.
- Cost discipline improves while protecting strategic priorities.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
Join a Great Place to Work-Certified™ company where your voice matters.
Location: Hong Kong, Hong Kong SAR
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Team
Own OKX's in-app messaging end to end — from a
fully in-house IM engine
to a
messaging platform
powering community chat, payments, VIP service, and user-to-agent (AI) chat for millions. The more senior you are, the more you set the technical direction others build on.
What You'll Be Doing
Build our multi-platform unified IM
SDK
— unify the logic core across platforms and push performance and stability as a lever for growth.
Platformize the engine
— turn it into a platform that product teams build business scenarios on (community chat, payments, VIP service).
Build user-to-agent (AI) chat
— the conversational AI surface on top of IM, from real-time delivery to the agent interaction experience.
Own delivery end-to-end
— real-time WebSocket long-connection and offline push across overseas + China vendor channels — so messages reach users whether the app is open or not.
Push latency, reliability, and battery/memory
to their limits under real production and weak-network conditions.
Build our AI-native engineering practice
— design automated development workflows and harness systems (agents, evals, guardrails, CI integration) that let AI do real engineering work, while safeguarding delivery quality and efficiency.
Raise the bar
through design and code review, and by making the engineers around you better.
At the Staff level: set technical direction beyond your own area and drive cross-team decisions that shape the IM platform.
What We Look For In You
Deep, hands-on experience building
native iOS and/or Android
— you understand the platform, not just a framework on top of it.
Experience with a
cross-platform / shared business-logic layer
. We build ours in
Rust + UniFFI
; direct Rust-on-mobile experience is a strong plus, but experience with any shared-logic approach —
KMP, Flutter, or React Native
— transfers well and is valued.
Fluent in at least one of:
Swift / Kotlin / Rust / Objective-C / Java / JavaScript
, with strong CS fundamentals.
Architecture experience with large-scale mobile apps
— you've applied maintainable design patterns and own solutions from requirements through to production.
Depth in at least one layer of the messaging stack, and the ability to work across both
— whether your strength is chat/feature-level UX or real-time / networking internals: WebSocket / long-connection, and/or offline push delivery across overseas + China channels (APNs, FCM, and China vendor push). Bonus if you have the depth to reason about a messaging engine from the ground up, not just consume one.
Strong
mobile performance
chops (memory, battery, concurrency, weak-network).
You apply AI deeply in your own engineering — not just code generation
. You've built, or are driven to build, automated development workflows and harnesses that make delivery both faster and more reliable. Solid grasp of LLM fundamentals, prompt engineering, RAG, and agent concepts, with hands-on experience taking an AI pipeline from scratch to shipped — and you're excited to build user-facing conversational / agent-chat experiences too.
Comfortable with
ambiguity and high scale
— you've debugged problems that only appear under real production load.
Signals we value: you naturally
raise the standard of teams you join
, mentor without being asked, and can grow into a technical anchor for the group.
Nice-To-Haves
Built or maintained an
IM / chat product, or an
SDK
consumed by other teams
.
Experience with
mini-program or dynamic/hot-update frameworks
.
Crypto trading / Web3 experience.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on
a business of
operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Задачи:
— Владеть и развивать основные примитивы фронтенд-платформы для обеспечения масштабируемости и поддерживаемости конструктора рабочих процессов.
— Проектировать опыт построения на основе canvas и реализовывать совместную работу в реальном времени с использованием WebSockets и CRDT.
— Оптимизировать производительность рендеринга и поведение во время выполнения для сложных, высокопроизводительных пользовательских интерфейсов.
— Усиливать платформенные контракты, системы плагинов и общий опыт разработчиков фронтенда (DX).
— Принимать технические решения через RFC и сотрудничать с инженерами продукта, QA и сообществом с открытым исходным кодом.
Требования:
— Опыт создания архитектурно сложных фронтенд-продуктов, таких как инструменты на canvas, совместные редакторы или приложения в реальном времени.
— Глубокие знания TypeScript и понимание измерения и профилирования производительности.
— Подтвержденный опыт владения значимыми фронтенд-системами, ведения миграций или реархитектуры сложных областей продукта.
— Наличие права работать в Европе или США.
— Владение английским языком на уровне B2+.
Желательно:
— Опыт работы с Vue.js.
— Знакомство с CRDT, мультиплеерными системами или слоями коммуникации в реальном времени.
— Опыт участия в проектах с открытым исходным кодом.
— Предыдущий опыт работы с движками рабочих процессов, инструментами для разработчиков или SaaS, связанным с инфраструктурой.
Условия:
— Удаленная работа с возможностью релокации в Германию (виза спонсируется).
— Конкурентоспособная компенсация и долевое участие в компании.
— Щедрый отпуск: 30 дней в Европе, 20 дней в США, плюс государственные праздники.
— Комплексные медицинские и оздоровительные льготы, включая 401(k) с 4% взносом в США.
— Ежегодный бюджет на обучение €1000 и неограниченный бюджет на AI-инструменты.
— Ежемесячная поддержка в размере $100 для проектов с открытым исходным кодом, которые вам важны.
Задачи:
— Владеть и развивать основные примитивы фронтенд-платформы для обеспечения масштабируемости и поддерживаемости конструктора рабочих процессов.
— Проектировать опыт построения на основе canvas и реализовывать совместную работу в реальном времени с использованием WebSockets и CRDT.
— Оптимизировать производительность рендеринга и поведение во время выполнения для сложных, высокопроизводительных пользовательских интерфейсов.
— Усиливать платформенные контракты, системы плагинов и общий опыт разработчиков фронтенда (DX).
— Принимать технические решения через RFC и сотрудничать с инженерами продукта, QA и сообществом с открытым исходным кодом.
Требования:
— Опыт создания архитектурно сложных фронтенд-продуктов, таких как инструменты на canvas, совместные редакторы или приложения в реальном времени.
— Глубокие знания TypeScript и понимание измерения и профилирования производительности.
— Подтвержденный опыт владения значимыми фронтенд-системами, ведения миграций или реархитектуры сложных областей продукта.
— Наличие права работать в Европе или США.
— Владение английским языком на уровне B2+.
Желательно:
— Опыт работы с Vue.js.
— Знакомство с CRDT, мультиплеерными системами или слоями коммуникации в реальном времени.
— Опыт участия в проектах с открытым исходным кодом.
— Предыдущий опыт работы с движками рабочих процессов, инструментами для разработчиков или SaaS, связанным с инфраструктурой.
Условия:
— Удаленная работа с возможностью релокации в Германию (виза спонсируется).
— Конкурентоспособная компенсация и долевое участие в компании.
— Щедрый отпуск: 30 дней в Европе, 20 дней в США, плюс государственные праздники.
— Комплексные медицинские и оздоровительные льготы, включая 401(k) с 4% взносом в США.
— Ежегодный бюджет на обучение €1000 и неограниченный бюджет на AI-инструменты.
— Ежемесячная поддержка в размере $100 для проектов с открытым исходным кодом, которые вам важны.
Задачи:
- Разрабатывать и дообучать модели NLP/LLM: эмбеддинги, генерация, RAG-подходы.
- Исследовать новые архитектуры, ставить эксперименты, проводить A/B-тесты.
- Проектировать и развивать сервисы на базе языковых моделей: ассистенты, интеллектуальный поиск, генерация документов и кода.
- Оптимизировать инференс и внедрять модели в продакшн совместно с ML и backend-командами.
- Работать с данными: предобработка, векторизация, организационное хранение knowledge-баз.
Требования:
- 3+ лет коммерческого опыта в NLP/LLM.
- Глубокая математика: ML, статистика, теория вероятностей.
- Python + DS-стек: pandas/polars, numpy, scipy, scikit-learn.
- Практика с PyTorch, Transformers, sentence-transformers, LangChain / LangGraph / LlamaIndex.
- Опыт работы с моделями Qwen, DeepSeek, Llama, Mistral; SFT, LoRA, QLoRA, prompt-tuning.
- Навыки работы с Docker, Kubernetes, CI/CD.
- Умение настраивать и оптимизировать RAG-пайплайны.
Будет плюсом:
- Опыт в финтехе или корпоративных экосистемах.
- Работа с Hadoop (Hive, PySpark), Greenplum, PostgreSQL.
- Понимание интеграции LLM в бизнес-процессы.
- Опыт работы в кросс-функциональных командах.
Snoonu — сервис онлайн-покупок и доставки еды, базирующийся в Катаре. Размер компании — 201-500 человек, инвестиции — $17М.
Требования:
— 7+ лет опыта
— 5+ лет работы с .NET Core, PostgreSQL, MongoDB, DynamoDB
Условия:
— У компании есть офис в Казахстане, где работает много русскоязычных сотрудников
— Работа удалённая (Remote) из Казахстана
Location: Berlin, Germany; Limassol, Cyprus; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Warsaw, Poland
You understand that good legal counsel doesn’t just mitigate risk. It also fosters innovation. Comfortable navigating the gray areas of new technology, you enjoy finding pragmatic paths forward and building frameworks that help teams move faster.
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
As we expand our AI initiatives and explore new commercial models, the legal landscape in which we operate is becoming more complex.
We are looking for a Senior Legal Counsel to join the Product and Business Development legal team.
This role isn't about saying "no"; it's about figuring out "how." You’ll shape scalable legal frameworks that support product innovation, strategic partnerships, and sustainable growth.
You’ll work closely with the Product, Go-to-Market, Business Development, Marketplace, and University Relations teams, helping them understand and navigate regulatory realities while keeping the focus on user value.
You’ll own the legal life cycle of new offerings and partnerships, collaborating with a team of experienced lawyers to solve problems no one has solved before.
Day to day, you will:
Advise on the entire life cycle of software products, services, plugins, and AI features - from refining early concepts to retiring older features.
Implement legal and regulatory requirements, including AI regulation and consumer protection.
Draft, negotiate, and advise on strategic tech, AI partnership, and collaboration agreements.
Support JetBrains Marketplace initiatives and relationships with third-party platforms.
Guide the legal aspects of our educational, academic, and research initiatives.
Improve legal operations by designing templates, playbooks, and self-service resources that reduce the need for manual legal review.
Equip the sales and procurement legal teams with product expertise to help them negotiate customer and vendor agreements.
Share knowledge and insights across the legal team and broader business to build awareness around best practices.
What you’ll bring
A pragmatic approach to problem-solving, balancing legal risk with business realities.
The ability to explain complex legal concepts clearly and simply to non-lawyers.
A strong ownership mentality, seeing matters through from start to finish.
Comfort making decisions in ambiguous environments, especially regarding novel technologies like AI.
A collaborative mindset, working well with stakeholders across different teams and disciplines.
A continuous drive to improve workflows, automating or standardizing routine tasks where possible.
Transparency, integrity, and the willingness to speak up when something doesn’t make sense.
What you’ll need
A formal degree in law (LLB, LLM, Mgr, or equivalent).
An extensive background advising multinational corporations on technology and commercial law.
A proven track record of successfully drafting and negotiating sophisticated commercial and technology agreements.
A deep understanding of software products, digital services, and technology business models.
Fluency in English and the ability to negotiate and draft complex legal documents clearly and effectively.
The demonstrated ability to manage multiple complex tasks and stakeholder relationships simultaneously.
What success looks like
Success means you’ll have become a trusted advisor to our product and business teams. You don’t just review contracts. You are actively involved in the strategy, ensuring legal frameworks are an enabler of growth rather than a bottleneck. Over time, you will have established clear, scalable self-service resources that allow teams to handle routine legal questions independently, freeing you up to focus on high-impact, complex challenges. You’ll leave things cleaner and more efficient than you found them.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family
Learning and development opportunities. Access to conferences, courses, and language classes.
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
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#LI-TA2
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Задачи:
— Ответственность за построение новых партнерств с игровыми издателями для программного решения adjoe Ads.
— Разработка комплексной стратегии продаж и формирование квартального и годового плана по привлечению и удержанию новых издателей.
— Создание системы успеха через управление и развитие воронки продаж.
— Эффективное использование CRM-инструмента для отслеживания и продвижения аккаунтов и потенциальных клиентов.
— Тесное сотрудничество с командой продуктового маркетинга для разработки материалов по выходу на рынок с целью расширения портфеля издателей adjoe Ads.
— Внесение предложений по улучшению платформы на основе требований издателей.
— Представление adjoe Ads на мероприятиях и конференциях индустрии adtech.
Требования:
— Опыт более 4 лет в продаже технологических решений издателям с подтвержденными успехами в мобильном ad tech / SDK продажах.
— Уверенное управление воронками продаж с использованием CRM.
— Отличные коммуникативные навыки и умение налаживать связи.
— Ориентация на рост доходов и развитие.
— Лидерские качества и способность обучать команду.
— Готовность к инновациям и адаптация подходов.
— Опыт разработки комплексной стратегии продаж на всех этапах цикла.
— Целеустремленность и находчивость в заключении новых контрактов.
— Навыки публичных выступлений.
— Широкая сеть контактов в мобильном adtech и игровой индустрии.
— Глубокое понимание мобильного adtech и экономики приложений.
Условия:
— Поддержка с релокацией в Гамбург, включая визовую поддержку и бонусы для адаптации.
— Гибридный формат работы с 3 офисными днями в неделю и гибким графиком.
— 30 дней отпуска, 3 недели удаленной работы в год.
— Бесплатный доступ к спортзалу и поддержка ментального здоровья через программу EAP.
— Регулярные корпоративные и командные мероприятия, включая хакатоны и социальные встречи.
— Бесплатные завтраки, обеды и закуски в офисе.
— Современный офис с видом на озеро Альстер и качественным оборудованием.
Location: Must be based in or relocate to Singapore.
Company: Airwallex is a unified payments and financial platform for global businesses, empowering over 200,000 companies worldwide with integrated financial solutions.
What you will do:
— Own the multi-year vision and roadmap for global support, including service tiers, coverage, and follow-the-sun operations.
— Architect and manage a 24/7 operating model with regional hubs, escalation paths, and robust governance.
— Define global SLAs (FRT, resolution time) and manage the end-to-end analytics engine for CSAT and NPS.
— Lead digital transformation by optimizing the support tech stack and driving AI-driven deflection initiatives.
— Act as the primary bridge between Support and Product/Engineering to improve supportability and lead crisis management.
— Build a high-performing global team and oversee the vendor/BPO strategy, performance, and commercials.
Requirements:
— 10+ years in Customer Support/CX, with 5+ years leading multi-region global teams at scale.
— Proven track record of improving key outcomes (CSAT, resolution time, cost-to-serve) in high-growth environments.
— Expertise in capacity planning, workforce management, and building scalable operational processes.
— Strong analytical skills with proficiency in Excel, BI tools (Looker, Tableau), and ideally SQL.
— Hands-on experience applying AI and automation (LLMs, automated triage, chatbots) in support workflows.
— Must be based in or relocate to Singapore.
Nice to have:
— Experience in B2B SaaS, fintech, or complex regulated payment environments.
— Proficiency with global support platforms like Zendesk and knowledge systems like Confluence.
— Success in BPO vendor relationship management, including commercial optimization and compliance.
Culture & Benefits:
— Environment for successful builders with founder-like energy and a focus on true ownership.
— Collaborative culture that values humility and a "get stuff done" mentality.
— Opportunity to solve complex, high-visibility problems within a high-growth, well-funded global company.
— Commitment to diversity, equity, and equal opportunity employment.
ОфисseniorSingapore
УдалённоseniorCanada
seniorPasig City, Philippines
Не хотите искать каждый день?
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Настройте подбор, и подходящие вакансии будут приходить в Telegram.
seniorHong Kong, Hong Kong SAR; At the Staff level: set technical direction beyond your own subsystem and drive cross-team, cross-timezone decisions that shape the account platform
УдалённоseniorRemote, Washington, United States, AMER
УдалённоseniorRemote; Seattle, WA; New York, NY; San Francisco, CA; Lastly, the provided range is the expected salary for candidates in the U.S