Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for a strategic Staff Web Growth Marketing Manager who combines deep expertise in web growth marketing with a hands-on execution mindset. This role is responsible for defining and driving the strategy for our highest-impact web experiences while independently leading complex initiatives from concept through launch, experimentation, optimization, and measurement.
As a senior individual contributor, you'll operate as the company's subject matter expert for web growth, partnering closely with Web Design, Product Marketing, Demand Generation, Brand, Product, Engineering, Analytics, and executive stakeholders to identify growth opportunities, influence priorities, and deliver measurable business outcomes.
Success in this role requires balancing long-term strategic thinking with a willingness to dive deep into execution. You'll establish scalable frameworks for experimentation, measurement, and operational excellence while remaining closely connected to the work – writing requirements, analyzing data, launching experiments, and continuously improving customer experiences.
This is a hybrid full-time position based out of our New York, NY office, with two days per week in the office.
Technologies You’ll Use
Webflow, Sanity, Optimizely, Google Analytics (GA4), Amplitude, Looker, Microsoft Clarity, Jira, Figma, and Excel/Gsheets.
What You’ll Do
Define the long-term web growth strategy across Fivetran.com, getdbt.com, and other high-impact web experiences. Align initiatives with company objectives, user needs, and measurable business outcomes.
Own high-impact web growth initiatives end-to-end, from strategic planning and requirements gathering through launch, optimization, and performance analysis. Partner with Web Design and Engineering to translate plans into real experiences.
Drive alignment across complex and ambiguous initiatives by balancing business impact, user experience, technical feasibility, and organizational priorities to make informed decisions and move work forward.
Write comprehensive business requirements documents (BRDs) to translate vision into strategic implementation plans that align cross-functional teams and accelerate execution.
Leverage behavioral analytics, user research, and market trends to identify opportunities, optimize user journeys, and inform strategic decisions.
Develop and execute experimentation roadmaps across critical user journeys, including the Homepage, Navigation, Pricing, Signup, and other high-impact experiences to improve acquisition, conversion, and pipeline.
Partner with Product Marketing, Demand Generation, Brand, Product, Analytics, and executive stakeholders to influence priorities and deliver cohesive web experiences.
Identify emerging opportunities in AI, personalization, and web technologies, influencing roadmap direction and investment decisions that accelerate long-term business growth.
Mentor teammates and serve as a recognized subject matter expert, raising the strategic, operational, and execution maturity of the broader web and marketing organization.
Skills We’re Looking For
Demonstrated ability to develop and execute long-term web growth strategies that drive measurable business outcomes across acquisition, conversion, and pipeline generation.
Proven ability to balance strategic thinking with hands-on execution, independently driving initiatives from concept through launch, measurement, and optimization.
Deep expertise in behavioral analytics, experimentation strategy, conversion rate optimization, and translating insights into strategic recommendations.
Exceptional cross-functional leadership and influence, with experience aligning cross-functional and executive stakeholders on complex and ambiguous initiatives.
Strong prioritization skills, with the ability to evaluate tradeoffs, influence roadmap direction, and recommend investments based on business impact, scalability, and user needs.
Experience creating scalable operational frameworks and documentation that improve organizational effectiveness and raise execution quality across teams.
Excellent written and verbal communication skills, with the ability to independently present recommendations, business cases, and strategic insights to senior leadership and executive stakeholders.
Bonus Skills
Experience marketing technical B2B SaaS, enterprise software, or developer-focused products.
Experience leveraging AI to accelerate marketing workflows and operational efficiency while applying sound judgment and governance.
Passion for mentoring peers and establishing scalable best practices across a team.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$173,624
—
$217,030 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Philadelphia (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for a strategic Staff Web Growth Marketing Manager who combines deep expertise in web growth marketing with a hands-on execution mindset. This role is responsible for defining and driving the strategy for our highest-impact web experiences while independently leading complex initiatives from concept through launch, experimentation, optimization, and measurement.
As a senior individual contributor, you'll operate as the company's subject matter expert for web growth, partnering closely with Web Design, Product Marketing, Demand Generation, Brand, Product, Engineering, Analytics, and executive stakeholders to identify growth opportunities, influence priorities, and deliver measurable business outcomes.
Success in this role requires balancing long-term strategic thinking with a willingness to dive deep into execution. You'll establish scalable frameworks for experimentation, measurement, and operational excellence while remaining closely connected to the work – writing requirements, analyzing data, launching experiments, and continuously improving customer experiences.
This is a hybrid full-time position based out of our Philadelphia office, with two days per week in the office.
Technologies You’ll Use
Webflow, Sanity, Optimizely, Google Analytics (GA4), Amplitude, Looker, Microsoft Clarity, Jira, Figma, and Excel/Gsheets.
What You’ll Do
Define the long-term web growth strategy across Fivetran.com, getdbt.com, and other high-impact web experiences. Align initiatives with company objectives, user needs, and measurable business outcomes.
Own high-impact web growth initiatives end-to-end, from strategic planning and requirements gathering through launch, optimization, and performance analysis. Partner with Web Design and Engineering to translate plans into real experiences.
Drive alignment across complex and ambiguous initiatives by balancing business impact, user experience, technical feasibility, and organizational priorities to make informed decisions and move work forward.
Write comprehensive business requirements documents (BRDs) to translate vision into strategic implementation plans that align cross-functional teams and accelerate execution.
Leverage behavioral analytics, user research, and market trends to identify opportunities, optimize user journeys, and inform strategic decisions.
Develop and execute experimentation roadmaps across critical user journeys, including the Homepage, Navigation, Pricing, Signup, and other high-impact experiences to improve acquisition, conversion, and pipeline.
Partner with Product Marketing, Demand Generation, Brand, Product, Analytics, and executive stakeholders to influence priorities and deliver cohesive web experiences.
Identify emerging opportunities in AI, personalization, and web technologies, influencing roadmap direction and investment decisions that accelerate long-term business growth.
Mentor teammates and serve as a recognized subject matter expert, raising the strategic, operational, and execution maturity of the broader web and marketing organization.
Skills We’re Looking For
Demonstrated ability to develop and execute long-term web growth strategies that drive measurable business outcomes across acquisition, conversion, and pipeline generation.
Proven ability to balance strategic thinking with hands-on execution, independently driving initiatives from concept through launch, measurement, and optimization.
Deep expertise in behavioral analytics, experimentation strategy, conversion rate optimization, and translating insights into strategic recommendations.
Exceptional cross-functional leadership and influence, with experience aligning cross-functional and executive stakeholders on complex and ambiguous initiatives.
Strong prioritization skills, with the ability to evaluate tradeoffs, influence roadmap direction, and recommend investments based on business impact, scalability, and user needs.
Experience creating scalable operational frameworks and documentation that improve organizational effectiveness and raise execution quality across teams.
Excellent written and verbal communication skills, with the ability to independently present recommendations, business cases, and strategic insights to senior leadership and executive stakeholders.
Bonus Skills
Experience marketing technical B2B SaaS, enterprise software, or developer-focused products.
Experience leveraging AI to accelerate marketing workflows and operational efficiency while applying sound judgment and governance.
Passion for mentoring peers and establishing scalable best practices across a team.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$148,850.50
—
$186,063 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for a strategic Staff Web Growth Marketing Manager who combines deep expertise in web growth marketing with a hands-on execution mindset. This role is responsible for defining and driving the strategy for our highest-impact web experiences while independently leading complex initiatives from concept through launch, experimentation, optimization, and measurement.
As a senior individual contributor, you'll operate as the company's subject matter expert for web growth, partnering closely with Web Design, Product Marketing, Demand Generation, Brand, Product, Engineering, Analytics, and executive stakeholders to identify growth opportunities, influence priorities, and deliver measurable business outcomes.
Success in this role requires balancing long-term strategic thinking with a willingness to dive deep into execution. You'll establish scalable frameworks for experimentation, measurement, and operational excellence while remaining closely connected to the work – writing requirements, analyzing data, launching experiments, and continuously improving customer experiences.
This is a hybrid full-time position based out of our Austin, TX office, with two days per week in the office.
Technologies You’ll Use
Webflow, Sanity, Optimizely, Google Analytics (GA4), Amplitude, Looker, Microsoft Clarity, Jira, Figma, and Excel/Gsheets.
What You’ll Do
Define the long-term web growth strategy across Fivetran.com, getdbt.com, and other high-impact web experiences. Align initiatives with company objectives, user needs, and measurable business outcomes.
Own high-impact web growth initiatives end-to-end, from strategic planning and requirements gathering through launch, optimization, and performance analysis. Partner with Web Design and Engineering to translate plans into real experiences.
Drive alignment across complex and ambiguous initiatives by balancing business impact, user experience, technical feasibility, and organizational priorities to make informed decisions and move work forward.
Write comprehensive business requirements documents (BRDs) to translate vision into strategic implementation plans that align cross-functional teams and accelerate execution.
Leverage behavioral analytics, user research, and market trends to identify opportunities, optimize user journeys, and inform strategic decisions.
Develop and execute experimentation roadmaps across critical user journeys, including the Homepage, Navigation, Pricing, Signup, and other high-impact experiences to improve acquisition, conversion, and pipeline.
Partner with Product Marketing, Demand Generation, Brand, Product, Analytics, and executive stakeholders to influence priorities and deliver cohesive web experiences.
Identify emerging opportunities in AI, personalization, and web technologies, influencing roadmap direction and investment decisions that accelerate long-term business growth.
Mentor teammates and serve as a recognized subject matter expert, raising the strategic, operational, and execution maturity of the broader web and marketing organization.
Skills We’re Looking For
Demonstrated ability to develop and execute long-term web growth strategies that drive measurable business outcomes across acquisition, conversion, and pipeline generation.
Proven ability to balance strategic thinking with hands-on execution, independently driving initiatives from concept through launch, measurement, and optimization.
Deep expertise in behavioral analytics, experimentation strategy, conversion rate optimization, and translating insights into strategic recommendations.
Exceptional cross-functional leadership and influence, with experience aligning cross-functional and executive stakeholders on complex and ambiguous initiatives.
Strong prioritization skills, with the ability to evaluate tradeoffs, influence roadmap direction, and recommend investments based on business impact, scalability, and user needs.
Experience creating scalable operational frameworks and documentation that improve organizational effectiveness and raise execution quality across teams.
Excellent written and verbal communication skills, with the ability to independently present recommendations, business cases, and strategic insights to senior leadership and executive stakeholders.
Bonus Skills
Experience marketing technical B2B SaaS, enterprise software, or developer-focused products.
Experience leveraging AI to accelerate marketing workflows and operational efficiency while applying sound judgment and governance.
Passion for mentoring peers and establishing scalable best practices across a team.
#LI-JC1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$148,850.50
—
$186,063 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Tokyo; Kuala Lumpur
Workplace: remote
ABOUT YOU
As a Solutions Engineer, you are the technical point of contact for our strategic enterprise partners. You'll be the person a partner trusts to answer a hard API question on a live call, the person who diagnoses why a payment token request is returning an empty-cart error, and the person who makes sure a major launch is technically ready before the traffic hits.
This is a hands-on, partner-facing engineering role. You'll spend your time troubleshooting real integration problems, reproducing and routing defects, and protecting our development teams from being pulled off their roadmaps for questions you can answer or resolve yourself. You'll work closely with Customer Success, Tech Leads, Directors of Engineering, Product Owners, and QA — and you'll be the connective tissue that keeps all of them in sync on behalf of the partner.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators.
Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
What You'll Do
Customer-facing technical support
Serve as the technical liaison for strategic enterprise partners during the post-sales relationship.
Join partner calls to answer technical questions in real time and resolve concerns on the spot.
Respond to technical inquiries quickly (target: within 30 minutes during coverage hours) so partners are never left waiting.
Shield engineering teams from non-technical and routine technical interruptions, escalating to Tech Leads and Directors of Engineering only when a question genuinely requires deep platform expertise.
Ticket and bug management
Create, own, and drive Xsolla Service Desk tickets to resolution — acting as both reporter and assignee on the issues you handle.
Triage incoming issues: handle technical questions directly, route non-technical ones to Customer Success, and assign complex defects to the right engineering owner.
Troubleshoot and fix minor bugs yourself when feasible, following proper code review and deployment processes.
For complex bugs and new feature requests, capture clean requirements and escalate to the Tech Lead with the context engineering needs to act.
For live production-impacting issues, drive to root cause and confirmed fix — convening the on-call team in a live session when necessary.
Launch readiness
Create and manage Partner Launch Event tickets for partner sales and launches.
Validate technical launch requirements with the partner and assign preparation subtasks to the relevant engineering teams.
Support Product Owners and Directors of Engineering in building a plan to staff and monitor live launch events.
Continuously improve the Partner Launch Event process alongside Customer Success and engineering stakeholders.
Process and platform stewardship
Follow engineering and deployment processes carefully to avoid introducing regressions.
Maintain the access you need to do the job: code repositories, logs, internal troubleshooting and testing tools, and dev environments.
Communicate regularly with Tech Leads and Directors of Engineering on request resolution and bug-fix timelines.
Bring structure to how defects and feature requests are reported, reducing back-and-forth and giving partners and engineers a clearer shared picture.
What Your Day Actually Looks Like
To make the scope concrete, here are the kinds of problems you'd be handling:
A partner reports an "empty cart" error when calling the create-payment-token endpoint — you read the API docs, check their catalog and SKU configuration, identify the validation failure, and walk them through the fix.
A partner's engineer raises a sharp question about whether 64-bit integer IDs in JSON webhooks could lose precision at scale — you give a technically credible answer and propose a forward-looking path.
A webhook stops firing on a partner's store — you audit the webhook settings, confirm what's configurable via Admin API versus what needs an internal change, and coordinate the escalation.
A major partner is launching a seasonal event — you create the launch event ticket, validate readiness, line up the engineering subtasks, and stay close during the event.
You spot a recurring pattern of partner requests that creates operational risk, and you write it up clearly for leadership so the organization can get ahead of it.
What We're Looking For
Required
Strong working knowledge of REST APIs, JSON, and webhooks — you can read documentation, construct and interpret requests/responses, and reason about payload structure and edge cases.
Hands-on debugging and troubleshooting ability: reproducing issues, reading logs, and isolating root cause versus symptom.
The judgment to know when to fix something yourself and when to escalate — and the discipline to route issues to the right owner with clean context.
Excellent partner-facing communication: you can explain technical concepts clearly to both technical and non-technical audiences, and you stay calm and credible during production incidents.
Comfort working in a ticketing/issue-tracking workflow (e.g., Jira) and following defined engineering and deployment processes.
Ownership mentality — you drive problems to resolution rather than logging them and handing off.
Experience in video game commerce, payments, e-commerce, or fintech platforms.
Preferred / Nice to Have
Familiarity with storefront, catalog/SKU, and monetization systems, or prior experience integrating with a platform like Xsolla.
A coding background sufficient to make small fixes and understand engineering trade-offs.
Experience supporting enterprise or strategic accounts in a post-sales technical capacity (Solutions Engineering, Technical Account Management, Integration Engineering, or Developer Support).
Experience operating in an on-call or incident-response rotation.
What Success Looks Like
Partners view you as their trusted technical point of contact and resolve issues with you rather than escalating around you.
Technical questions are answered fast, and engineering teams stay focused because routine and intermediate issues stop with you.
Defects and feature requests reach engineering well-scoped, reducing back-and-forth and rework.
Launches are technically validated ahead of time and supported through go-live.
Production incidents reach confirmed root cause and fix, with clear ownership.
The duties and responsibilities of this position may evolve over time to support the organization's goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws including the Act on the Protection of Personal Information (APPI), Xsolla is committed to protecting your personal information and respecting your privacy. For any inquiries related to data privacy, please contact: careers@xsolla.com
For more vacancies: Careers | Xsolla
Location: DRC
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
a. Background:
GiveDirectly (GD) vise à remodeler les dons internationaux - et des millions de vies - en fournissant des subventions en espèces directement aux plus pauvres du monde. The Brookings Institution estime que 70 milliards de dollars de transferts en espèces seraient nécessaires pour éliminer le fossé de la pauvreté ; le secteur de l'aide dépense actuellement 135 milliards de dollars par an, dont une grande partie pour des interventions non fondées sur des données probantes. GiveDirectly veut changer cela, en faisant des transferts d'argent liquide une référence pour l'aide étrangère - comme le fonds indiciel est une référence pour l'industrie financière - et en accélérant ainsi la fin de l'extrême pauvreté.
GD a levé plus de 700 millions de dollars depuis son lancement en 2011, distribué de l'argent à plus d'un million de personnes et ouvert des bureaux dans 10 pays. Nous avons également soutenu des recherches expérimentales à grande échelle qui indiquent un fort impact de nos programmes sur les bénéficiaires. En conséquence, GD a été reconnue comme l'une des organisations à but non lucratif les plus innovantes par
Fast Company
, tandis que le mouvement croissant des transferts d'argent liquide (et le rôle de premier plan joué par la GD dans ce cadre) a fait l'objet d'un article dans le magazine
New York Times Magazine
,
This American Life
,
Foreign Affairs
, et
The Economist
.
GiveDirectly offre la possibilité de travailler avec des personnes originaires de 21 pays différents et parlant 69 langues différentes. Nous travaillons activement à la mise en place d'un environnement équitable et inclusif pour tous les membres de l'équipe, et notre personnel apporte des perspectives et des expériences diverses à notre organisation. Dans nos bureaux du monde entier, notre culture est franche, analytique, non hiérarchique et rapide. Nous valorisons les capacités, l'adaptabilité et la volonté d'apprendre.
b.A propos de GiveDirectly en RD Congo :
GiveDirectly RDC a été créé en 2018 afin de permettre des transferts monétaires aux populations pauvres et rurales via les téléphones portables, afin de promouvoir la sécurité alimentaire, la réduction de la pauvreté et l’inclusion financière. Nous souhaitions démontrer la faisabilité opérationnelle et la rentabilité du transfert d’importants volumes monétaires sous forme numérique dans l’un des pays les moins développés du monde. Depuis sa création, il y a quatre ans, GiveDirectly RDC a utilisé les téléphones mobiles pour transférer plus de 14 millions de dollars à plus de 65 000 bénéficiaires dans quatre provinces : Sud-Kivu, Nord-Kivu, Ituri et Kinshasa. Les activités de GiveDirectly en RDC se sont développées de manière à inclure, notamment : des preuves de concept convaincantes des transferts d’argent liquide basés sur les téléphones portables ; la mise en œuvre de technologies innovantes de ciblage des populations urbaines défavorisées de Kinshasa, en collaboration avec l’agence de protection sociale de la RDC, le Fonds Social de la RDC ; la livraison d’argent liquide sans contact aux bénéficiaires de Beni et Bunia affectés par les conséquences économiques de la COVID-19. Vous rejoindrez Give Directly RDC à un moment passionnant de son histoire, alors que nous mettons en place et espérons lancer plusieurs nouveaux programmes et renforcer notre partenariat avec le gouvernement de la RDC
MANAGER RESSOURCES HUMAINES
Mission
Assurer la responsabilité ainsi que la gestion du personnel de l’organisation : du recrutement à la paie, en passant par la formation, le droit du travail et les relations sociales.
Veiller à ce que les politiques et les procédures soient alignées sur les objectifs de l'organisation.
2.
Tâches & Responsabilités
Politiques, procédures et stratégies RH
Diriger l'élaboration, la révision, l’interprétation et la mise en œuvre des politiques et procédures RH au niveau national et assurer la cohérence et la conformité avec les politiques globales de GiveDirectly, les meilleures pratiques RH et la législation du travail en RDC.
Veiller à ce que toutes les politiques et procédures RH soient communiquées, mises en œuvre et conformes aux exigences légales et que les valeurs de GiveDirectly soient respectées.
Renforcer les politiques internes ainsi que les valeurs et assurer une sensitisation planifier et régulièrement dans toutes les bases de GD-RDC (et AI)
Faciliter l’audit annuel des processus RH de GiveDirectly en RDC.
Veiller à ce que les règlements de l’organisation (manuel du personnel national) soient mis à jour et révisés en fonction des dernières législations du travail, des meilleures pratiques en matière de ressources humaines et des normes globales en matière de ressources humaines.
Etre informé, de manière régulière, des lois, politiques et “meilleures pratiques” actuelles et changeantes en matière de RH pour s’assurer que les politiques du personnel actuelles et futures, les pratiques d’emploi sont conformes aux normes, aux procédures, directives établies par GiveDirectly ainsi qu’aux lois nationales.
Fournir des conseils, des informations et une formation aux responsables hiérarchiques sur les politiques et processus RH
La supervision de l’administration du personnel de l’organisation
s'occuper activement de la relation entre les employés et l'organisation. Elle comprend la supervision de toutes les tâches administratives et de routine relatives au personnel, à la supervision du processus de recrutement, aux éventuelles démissions et à la gestion des traitements et salaires.
Superviser le département RH de GiveDirectly en RDC, mobiliser, inspirer, coacher, développer et motiver l’équipe pour atteindre les résultats de l’équipe grâce à une gestion efficace des performances ; et veiller à ce que les autres chefs d’équipe en fassent autant.
Superviser la contractualisation, la paie, les absences et les dossiers des employés et assurer avec votre équipe que tout est mis en ordre et à jour sur le drive et dans le bureau.
Superviser la gestion de Bamboo HR ( intégration de nouveaux staffs , suivie congé de semployes, mise à jour régulière…)
Recrutement, intégration et développement du personnel
Utiliser l’ensemble de processus RH de façon intégrée pour garantir que l’organisation attire, développe, motive et retient des personnes talentueuses sur les postes clés dont le pays a besoin maintenant et à l’avenir afin d’atteindre ses objectifs.
Veiller à ce que le programme d’induction soit développé/mis à jour conformément aux normes de GiveDirectly et aux spécificités du contexte de travail, et communiqué aux employés pour s’assurer qu’ils comprennent pleinement leurs rôles et leur contribution attendue au sein de l’organisation
Veiller à ce que des formations d’induction et de recyclage régulières soient facilitées .
Assumer la responsabilité de la formation et du développement du personnel en coordonnant l’analyse des besoins en formation au niveau national et en discutant des priorités de formation avec l’équipe de direction du pays.
Veillez à ce que les besoins de développement personnel soient identifiés chaque année par les gestionnaires des départements (et responsable hiérarchique) en consultation avec les membres du personnel pour identifier les lacunes importantes en matière de compétences dont le personnel a besoin pour mener à bien le travail.
Assurer des bonnes pratiques dans le recrutement et le développement personnel, visant à: attirer, intégrer et fidéliser les talents tout en améliorant leurs compétences pour soutenir la performance de l'organisation.
Superviser et actualiser régulièrement les processus de recrutement, l'intégration, conception et révision de job description de différents postes.
Élaborer, documenter et mettre en œuvre des processus de fin de service efficaces qui aident à garantir la fermeture appropriée des comptes, la sécurité informatique, l’équilibrage des comptes et les entretiens de fin de service
Relation sociale et conformité
Assurer la liaison entre l’organisation ainsi que les partenaires extérieurs, en occurrences les services étatiques, la supervision des audits RH, les institutions sanitaires, la délégation syndicale.
Superviser la déclarations des impôts et taxes
Informer de manière proactive les parties prenantes la tenue ou la non tenue des engagements prises envers eux.
Assurer le suivi ainsi que la conformité aux réglementations étatiques/ droit du travail en vigueur en RDC avec le soutien légal de notre conseil légal.
Identifier et prévenir les risques en RH (juridiques et fiscaux).
Conseiller l’équipe de direction sur les meilleures pratiques en RDC, ainsi que sur la législation en vigueur en matière de fiscalité, de services douaniers et du code du travail, etc.
Leadership, gestion d’équipe et gestion de la performance
Apporter un appui aux managers de différents départements sur la gestion de leurs équipes et la performance.
Superviser la discipline des staffs ainsi que la gestion de conflit des employés
Pour l’équipe GiveDirectly au sens large, développer la capacité de l’équipe, approfondir la compréhension de leurs rôles et soutenir le développement de carrière.
Promouvoir la redevabilité, veiller à ce que les attentes soient communiquées et que des feedbacks constructifs soient fournis, et soutenir les membres de l’équipe avec des informations, des outils et des ressources pour améliorer les performances et atteindre les objectifs.
Créer et maintenir un environnement de travail dans le respect mutuel où les membres de l’équipe s’efforcent d’exceller.
Maintenir les bonnes relations avec l'équipe RH au niveau globale et assurer que tout nouvelle initiative ou manière de travailler et partager avec l'équipe RDC.
3.Profil Recherché
Diplôme universitaire de préférence (Licence) ou Master en gestion de Ressources Humaines, Economie,droit,sciences Administratives ou équivalent dans un domaine pertinent.
4 à 6 ans d'expérience dans le secteur de l’Administration et Ressources Humaines,Gestion du personnel.
Expérience de gestion d’une équipe
Parfait maîtrise du payroll en RDC
Compréhension profond de la loi du travail en RDC
Expérience dans la rédaction et la mise en œuvre de politiques au sein d'une organisation
Intérêt et expérience dans la formation et le développement du personnel
4.Valeurs de GD :
Priorité aux bénéficiaires :
Nous privilégions les préférences des bénéficiaires, pas celles de nos donateurs ni même les nôtres.
L’équipe avant l’individuel :
Nous œuvrons pour le succès de l’organisation, pas celui des individus.
Être proactivement franc :
Nous parlons et communiquons les informations en toute franchise.
Créer une énergie positive :
Nous nous efforçons d’apporter de l’énergie positive à nos collègues, et pas de la leur prendre.
Réfléchir rigoureusement, agir rapidement :
Priorité à la rigueur et à l’action, pas au débat interminable.
Se connaître et se développer :
Nous sommes conscients de nos défauts, mais nous les exploitons.
Accepter la réalité, Proposer des solutions :
Nous ne nous attardons pas sur les problèmes. Nous créons des solutions.
Être ambitieux de manière productive :
Nous prenons des risques qui pourraient révolutionner le secteur.
Pour Postuler :
Les candidats intéressés sont priés d’aller au site de GiveDirectly
https://boards.greenhouse.io/givedirectly
chercher les offres de la RDC, et soumettre leurs candidatures au plus tard le
26 Octobre 2026 à 17h00 précises
Contenu du dossier :
1. Curriculum vitae à jours reprenant trois personnes de référence
2. Lettre de motivation, Carte ONEM (pour les chômeurs), Certificat de fin de service de dernier employeur antérieur ou actuel, Copie de diplôme
NB
:
Les dossiers incomplets ne seront pas reçus.
Les attestations de services fournies dans votre dossier pour ce recrutement, seront vérifiées, scrupuleusement, et toute fausse information y relative entraînera un rejet immédiat de votre candidature.
CHEZ GIVE DIRECTLY L’ON POSTULE
SEULEMENT EN LIGNE
au LIEN CI HAUT, SVP :
https://boards.greenhouse.io/givedirectly
EN CAS DE NECESSITE, TROUVEZ ICI LA DEMARCHE A SUIVRE POUR POSTULER
https://drive.google.com/file/d/1y8HTqh2I0b77aaOJn1CHscmR2AEDcoFw/view?usp=sharing
SI VOTRE SOUCI PERSISTE, CONTACTEZ: drc-recruitment@givedirectly.org pour orientation
ATTENTION : NE PAS ENVOYER VOTRE CANDIDATURE À L'ÉMAIL
: whistleblower@givedirectly.org.
** GD s'engage à respecter toutes les lois locales, nationales et internationales qui protègent les enfants, les adultes vulnérables et les droits humains fondamentaux de tous. GD est attaché à une politique de « tolérance zéro pour l'exploitation, les abus et le harcèlement sexuels (SEAH)» et attend de toute personne travaillant pour GD qu'elle respecte en priorité la protection et la sauvegarde de nos bénéficiaires**.
Give Directly n’exige, ni accepte des frais, des pots-de-vin, ni de faveurs sexuelles ou autres et des paiements à aucun stade du processus de recrutement. GD ne demande aucune information bancaire aux candidats. Il est strictement interdit de la part de notre personnel d’exiger ou d’accepter un acte à caractère sexuel au candidat ou à la candidate.
Au cas ou quelqu’un vous adresse une telle demande, ou vous vous sentez mis sous pression ou victime d’une discrimination injuste au cours de notre processus de recrutement, veuillez contacter sur notre adresse email:
whistleblower@givedirectly.org
.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Kuala Lumpur
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.
Ajax Systems continues to rapidly expand its footprint across the ASEAN region, building strong local partnerships and scaling its commercial presence in high-growth markets. As part of this strategy, the company recently launched a state-of-the-art manufacturing facility in Hanoi, Vietnam – a key milestone in its global expansion. The 8,300 m² plant produces the full range of Ajax devices and significantly increases production capacity. This investment reflects Ajax’s long-term commitment to the region and creates exciting opportunities to be part of a fast-growing, truly international business shaping the future of security technology.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax's unwavering mission.
Responsibilities:
Revenue/customer impact
Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients.
Analyze customer needs in collaboration with the sales department.
Support tender submissions and technical proposals
Develop system architecture, bill of materials (BOM), and compliance documentation
Support proof-of-concept (POC) deployments and system testing
Support sales team with follow from leads in our portal.
Strategic partnerships/ growth
Develop long-term relationships with key partners of the company.
Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers.
Ensure solutions align with local regulatory requirements
Education
Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology.
Conduct technical seminars, exhibitions, presentations, webinars on the product (for customers and company employees).
Expert support
Act as escalation point for complex technical issues
Assist in troubleshooting high-value or strategic projects
Support key enterprise deployments when required
Product/ internal contribution
Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team.
Market research and comparative characteristics of products of the competitors.
Key Requirements:
2 or more years of experience in a similar role within alarm, video surveillance, access control, and home automation fields.
Excellent working knowledge of intrusion and IP CCTV and access control systems.
Experience in installing/designing video surveillance, fire, intrusion, or other security systems.
Experience in public speaking (as an advantage).
Strong communication skills.
Strong English skills (verbal and written).
Availability to travel for business.
We Offer:
Opportunity to work in one of the most recognized and innovative security manufacturers.
Opportunity to take on new challenges, advance your career, and make a meaningful impact.
Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
A zero-bullshit culture.
Location: Portland, Oregon
Workplace: Remote
Who We Are
X-LAB is the in-house performance bicycle line by XDS, which has quietly become the world’s largest and most vertically integrated bicycle manufacturer and the largest maker of carbon fiber frames, supplying many of the top brands in cycling and mobility.
Today, XDS is quiet no more.
XDS launched X-LAB in April 2026 as the global consumer brand to take the industry by storm. Three decades of experience building exceptional bicycles have culminated into a unique line of road, gravel, electric, city, hybrid, and soon mountain bikes that riders and shops can’t stop talking about.
X-LAB is the new inflection point for the category.
We launched in April 2026 with a full lineup across road, gravel, city, fitness, e-bike, and soon mountain categories, with validation from the highest and most demanding levels of the sport through the XDS Astana Team and a rapidly growing network of dealers.
Our ambition is not simply to sell more bikes. It is to make great bikes more integrated, more accessible, and better supported through the independent shops and communities that grow cycling and bring in new riders.
That is what makes this moment exciting.
Joining X-LAB means shaping a company with unmatched production scale, real engineering R&D depth, and the confidence to earn trust… one rider, one dealer, one product, and one market at a time.
Are you ready to ride ahead of the pack?
Learn more at https://xds.co/https://xlabbikes.com
See an insider’s look of our factory: Youtube Video https://www.youtube.com/watch?v=06SheO5XFsY
_________________________________________________
XDS is seeking a Territory Sales Manager to join us on this ground-floor opportunity to establish XDS in the North American market. This is a hands-on, field-based sales role focused on opening new dealer accounts and getting XDS bikes on shop floors across a defined territory. You’ll be out in-market most days, walking into stores, having real conversations with shop owners and managers, and building relationships face to face. This role is about laying the groundwork for XDS in North America and being the brand’s presence on the ground.
The territory for this position will include Oregon and Washington. We welcome applicants from any of these states.
What You’ll Do
- Visit bike shops regularly to introduce XDS, open new accounts, and grow relationships
- Prospect in person within your territory, including cold walk-ins
- Take deals from first conversation through initial order
- Train shop staff on product and positioning
- Keep a pulse on competitors, pricing, and local market dynamics
- Represent XDS in a professional, consistent way
You’re a Great Fit With:
- Experience in the cycling industry and with bicycle shops (mandatory)
- 5+ years of territory/regional sales experience built on relationships, not just inbound leads
- Ability to build interest and convert into sales
- Comfort and flexibility with traveling, opening doors, and starting conversations in person
- Strong organization and follow up skills
- Background or interest in cycling or performance sports
Success Metrics (1st Year)
- Opening new dealer accounts
- Hitting agreed revenue targets
- Establishing active dealers and demo placements
- Maintaining a healthy pipeline and consistent territory coverage
_________________________________________________
Our Compensation and Benefits
- Salary plus commission structure (expected OTE $125-175k)
- Demo bike fleet and comprehensive travel allowances
- Remote-focused role
- Office space in beautiful Santa Monica, California
Location: Zomba
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Location:
This role is based in Zomba with significant travel expected to other Districts within Malawi.
About this role:
The Field Manager - External Relations will support GiveDirectly's government and external relations strategy, primarily at the district and local level, acting as the organization's on-the-ground representative to district authorities,community structures, NGO partners and private sector actors. Working closely with the Senior Manager - External Relations, this role ensures that GiveDirectly's work is well understood and well received— translating national-level strategy into consistent, trusted relationships on the ground. The role also contributes to the organization's broader understanding of the local operating environment by conducting regular political, economic, and social analysis, including tracking national economic trends and situations that could affect programming. The role rewards exceptional understanding of local and national government in Malawi, strong economic and analytical acumen, a highly autonomous working style, and the ability to develop strategically advantageous relationships.
Reports to:
Senior Manager - External Relations
Level
: Field Manager
Travel Requirement:
Regular travel required to conduct field visits across various Districts in Malawi.
What you’ll do:
Build and maintain strong working relationships with district-level officials (e.g., District Commissioner's office, relevant line ministries/departments), community leaders, non-governmental organizations).
Identify and create opportunities for partnership and collaboration with public and private actors across the district.
Scope new operational locations through fieldwork, relationship-building, and data gathering, and lead district entry processes and ongoing liaison for programme rollout and operations.
Gather, synthesize, and interpret large volumes of qualitative and quantitative data to produce clear, well-structured reports that inform organisations decision-making.
Monitor the prevailing political, economic, and social environment with particular focus on tracking and interpreting economic trends, conditions, and shocks that could affect programme delivery.
Produce periodic briefs on the emerging economic and political situation to support decision-making by the organisation.
Support local awareness-raising activities, community meetings, and information sessions about GiveDirectly's programmes.
Work closely with field operations teams and programmes to ensure external relations activities are aligned with programme timelines and realities on the ground.
Represent GiveDirectly at relevant district-level forums, coordination meetings, and community events.
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Bachelor Degree in a relevant field
Language Requirement: Professional fluency in English and Chichewa.
Minimum of 3–4 years of experience in stakeholder engagement, government relations, or related partnership work, with a strong understanding of government protocols and diplomacy.
Demonstrated skills in conducting independent research, synthesizing and managing data, and writing clear, structured reports.
Strong judgement and the ability to take timely and appropriate action within complex situations.
Ability to independently identify local-level risks (political, social, security-related, or reputational) that could affect programme delivery or GiveDirectly's standing in the district.
Strong communication, facilitation, and documentation skills, including the ability to engage high-level Government and Non-Governmental stakeholders diplomatically and respectfully.
Ability to work independently in field settings, manage competing priorities, guarantee reliability and good work ethic.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Lilongwe
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Role overview:
GiveDirectly Malawi has grown steadily since its introduction in 2019 and in 2025 launched our most ambitious program and research agenda yet, delivering funds across an entire district alongside the largest-ever randomized trial on unconditional cash.
The Admin. Operations Manager runs the administrative engine of the country office. They are accountable for the functions every team depends on but few see: vendor and casual labour payments, petty cash, office premises and security oversight, field and office assets management, transport and logistics, visitor coordination, and regulatory compliance. When these work, programs move. When they slip, the cost lands on recipients, staff and vendors alike.
The Admin. Operations Manager is a people manager first. They lead a cross-site team of associates and support staff, and they are expected to build capability, not just allocate tasks. They work in close partnership with the Procurement & Warehousing Manager, with Finance on payments and reconciliations, and with the Programs team on the logistics that field operations require. They advise the Operations Director and Country Director on administrative planning, budget and process improvement.
Responsibilities:
Payments, petty cash and expense management
Own the end-to-end payment cycle for vendors, contractors and casual labour: validate invoice and timesheet authenticity, match each to goods or services actually received, assemble the full documentation pack, check the ledger for duplicates, and submit through the agreed payment request workflow.
Hold the team to a standing target of no overdue supplier invoices.
Apply the correct withholding and statutory tax treatment to each payment, and share filing proof with the payments team.
Follow payments through to settlement with Finance, maintain the payables tracker, and reconcile vendor accounts and payment discrepancies.
Run the petty cash cycle end to end — float request, retirement with receipts and memo, review and complete documentation — and produce the month-end cash count certificate.
Train staff across the country office on the payment and expense systems and on documenting expenditure correctly.
Office premises, facilities and security
Oversee upkeep of the country and field offices, liaising with landlords on maintenance, and maintain the utilities, connectivity and supplies the office needs to operate without interruption.
Scope and secure field office locations as programs require, furnish them to standard within the agreed lead time, and manage relocation and closure.
Manage office access and guard services, holding providers to the agreed scope of service.
Act as the office focal point for day-to-day safety and security practice, and escalate incidents in line with policy.
Provide and maintain a safe work environment, including adequate first aid facilities and protective equipment for field staff, as per GD standards or national regulations.
Office and field asset management
Maintain a complete register of office and field assets — equipment, furniture, IT hardware and general supplies — updated monthly with new purchases, movements and disposals, with all assets tagged, allocated and tracked.
Conduct quarterly asset verification against the register and report exceptions.
Enforce staff protocols on handling and safe storage of GD property, and recover and reallocate assets when staff exit or projects close.
Forecast asset replacement, run the annual disposal cycle, and manage disposal of obsolete, damaged, lost or stolen assets with the required documentation and approvals.
Procure and maintain insurance coverage for office assets and vehicles, and manage claims.
Transport, logistics and visitor coordination
Oversee the office vehicle fleet and the Logistics Officers who operate it, including scheduling, maintenance, fuel management and cost control against the field transport budget.
Coordinate staff travel — flights, accommodation and ground transport — and oversee logistics for high-priority visitors.
Lead on visas and permits for GiveDirectly visitors and employees, and prepare supporting and invitation letters for visa applications.
Coordinate transport of materials and staff to field locations.
Support office functions and team events, including retreats and field-site logistics.
Team leadership and capability building
Lead the administration team across the country office and every field base: coordination, prioritisation, coaching, and quality assurance of deliverables.
Supervise office facilities and support staff — cleaners, catering staff and Logistics Officers — to maintain an orderly and functional office.
Hire, onboard and performance-manage direct reports, including verifying timesheets, leave and attendance.
Complete Quarterly Development Discussions (QDDs) for all direct reports on the global performance cycle, using them to set development goals and track progress.
Ensure SOPs and templates are in place, understood and used consistently across all sites.
Enable rapid scale-up: for each new field office, recruit and orient the Field Admin Associate, cleaners and transport support needed for the site to open on time.
Systems, risk and compliance
Improve back-office systems — payments workflow, records, office administration — so they support delivery at scale rather than constraining it.
Assess resource and capacity gaps across the administration function on an ongoing basis and plan ahead to fill them.
Maintain compliance with GiveDirectly policy, donor requirements, the code of conduct and Malawian regulation, implementing preventive controls and fixing process weaknesses before they become findings.
Build expertise within the team on the national and local regulatory environment and compliance requirements.
Support Finance and Internal Audit through review processes, providing payment and asset documentation, reconciling discrepancies and closing out findings.
Lead development of the annual administration budget under the guidance of the Operations Director, review actual against planned spend, and flag variances early.
Advise the Operations Director and Country Director on administrative planning and process improvement.
Desired qualifications:
5-7 years of work experience in office administration, operations or business support roles, including experience owning a payments or financial administration function.
Bachelors/Masters in business administration, management or a relevant field.
Strong alignment with GD values, and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
Experienced people manager with demonstrated ability to deliver results through others and set up strong management processes, ideally across multiple sites.
Sound working knowledge of payment processing, invoice validation, statutory tax treatment and basic financial controls.
Exceptional ability to logic through complex operational questions & run robust analyses to inform management and programming decisions.
Exceptional written & verbal communication skills to be deployed for a range of audiences (field teams, local and global leadership teams, regulatory authorities, service providers etc.).
Excellent interpersonal skills and a collaborative management style.
Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant "learning by doing".
Fluency in English and Chichewa, and willingness to travel to field sites within Malawi.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
- Manage new-business opportunities from discovery through proposal, negotiation, and closing. - Build and develop your own pipeline alongside our lead-generation team.
Location: Zomba
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Location:
This role is based in Zomba. The Safeguarding AFM is expected to spend significant time doing field visits in Phalombe.
About this role
The Safeguarding Associate Field Manager ensures that GiveDirectly’s activities are planned and delivered in ways that prevent abuse. They also support appropriate and timely responses to safeguarding concerns. The role will primarily be based in the field, working closely with field staff and communities to identify and reduce safeguarding risks, promote safe behaviours, and strengthen confidence in our reporting pathways. The Safeguarding AFM supports the Safeguarding FM in contributing safeguarding input to operational decision making, guides effective case handling and escalation, and monitors and supports teams to apply best safeguarding practice consistently. This position upholds high safeguarding standards, reinforces trust, and ensures that all aspects of work protect the dignity and rights of recipients.
Reports to:
Safeguarding Field Manager
Level
: Associate Field Manager
Travel Requirement:
Regular travel required to conduct field visits in Phalombe
What you’ll do:
Direct engagement with communities, recipients, and staff in order to identify safeguarding risks and take early action to prevent abuse.
Receive, document, and support responses to safeguarding concerns in line with our case management protocol by using survivor centred practice and established escalation pathways.
Conduct Safeguarding investigations as needed, focusing on recipient/ field-based concerns.
Support in developing and maintaining a network of safeguarding focal points to strengthen localised and collaborative risk identification and promote safeguarding best practice.
Contribute safeguarding expertise to planning, design, and delivery to ensure that GiveDirectly’s activities remain safe, inclusive, and respectful.
Support in delivering ongoing safeguarding training and sensitisation sessions for staff and partners, and support teams to apply best safeguarding practice consistently and promote safe behaviours.
Represent safeguarding needs in field operations and maintain trusted relationships with local leaders, partners, and community actors.
Monitor safeguarding trends and incidents, prepare self assessments and routine reports, and escalate and address gaps in safeguarding practices appropriately.
What you’ll bring:
Exceptional alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
Language Requirement: Professional fluency in English and Chichewa.
Minimum of 1-2 years experience in safeguarding, protection, community development, social work, or related operational roles, with a strong understanding of risks affecting development or humanitarian programmes.
Strong judgement and the ability to take timely and appropriate action in sensitive or complex safeguarding situations.
Confidence in identifying safeguarding risks across program activities and supporting staff to apply safe planning and safeguarding best practice consistently.
Understanding of and commitment to survivor centred practice, confidentiality, and ethical decision making.
Strong communication, facilitation, and documentation skills, including the ability to explain safeguarding obligations clearly and engage staff and community members respectfully.
High levels of organisation, reliability, and attention to detail when maintaining safeguarding records, logs, and reports.
Ability to work independently in field settings, manage competing priorities, and uphold safeguarding standards with professionalism and integrity.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Jerusalem
Workplace: hybrid
We are looking for a driven Mobile Product Manager to lead our mobile merchant experience and drive growth in the multi-location POS capabilities. In this role, you’ll work with the head of product to drive product strategy, roadmap prioritization, and delivery of NRS’ POS capabilities and experiences.
You’ll work cross-functionally with engineering, design, operations, go-to-market teams, and executive leadership to create intuitive, scalable products that solve real operational challenges for NRS merchants.
This is an opportunity to build meaningful products from the ground up in a fast-moving environment where customer empathy, speed, and product quality matter.
Why join us:
Build a major new product line with meaningful ownership and influence from day one.
Help shape technology that empowers independent restaurant operators and small businesses.
Join a collaborative, execution-focused team that values speed, customer empathy, and product excellence.
Competitive compensation, strong benefits, and significant opportunities for growth and impact.
What You’ll Do:
Own the full product lifecycle - from customer discovery and strategy through launch, adoption, and continuous iteration.
Spend significant time with NRS merchants and staff to deeply understand workflows, operational pain points, and unmet needs.
Define product strategy, requirements, user stories, acceptance criteria, and feature specifications that translate complex operational workflows into simple, intuitive experiences.
Partner closely with engineering and design to deliver high-quality, scalable features with speed and precision.
Drive roadmap prioritization using customer insights, market trends, product analytics, and business objectives.
Collaborate with sales, marketing, onboarding, and support teams to ensure strong product-market fit and successful product adoption.
Analyze competitive offerings and emerging industry trends to identify opportunities for differentiation and innovation.
Define and monitor key product metrics, using data to continuously improve product performance and customer outcomes.
Serve as the internal subject matter expert for your products and advocate for the voice of the customer across the organization.
What We’re Looking For:
7+ years of Product Management experience building and scaling SaaS products.
5+ years of experience leading mobile features and experiences.
Strong experience building products for SMB or consumer-oriented users, with a deep appreciation for usability and operational simplicity.
Exceptional product discovery, prioritization, and problem-solving skills.
Proven ability to simplify complex workflows into elegant, intuitive user experiences.
Strong communication and stakeholder management skills
, with the ability to influence cross-functional teams and drive alignment.
Comfortable operating in a fast-paced, iterative environment with high ownership and accountability.
Ability to work hybrid from an NRS office three days per week.
Bonus
Experience in the POS space.
Familiarity with ordering, payments, inventory management, or loyalty.
More Benefits:
Hybrid / remote work opportunity in our Jerusalem office!
Competitive salary and career growth opportunities.
Keren Hishtalmut (advanced training fund), pension contributions, and transportation coverage per Israeli law.
Really good hardware and workstations.
Paid Time Off: 15 vacation days with annual loyalty increases, 2 personal days, and 9 paid public holidays per year.
Sick Leave: 18 paid days per year, 100% covered starting from the first day.
An exciting and challenging job with talented people around.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported online English classes to enhance your professional growth.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
National Retail Solutions (NRS) builds technology that helps small businesses thrive. We provide point of sale systems, payments, ecommerce, loyalty, and other tools that empower independent retailers nationwide.
Location: Thessaloniki
Workplace: onsite
The Role:
We are looking for an Office Administrator who brings energy, initiative, and a positive attitude to our growing team in Thessaloniki. In this role, you will play a key part in keeping our office running smoothly, supporting both our employees and visitors, and contributing to a welcoming, efficient, and well-coordinated environment.
The main responsibilities of the position include:
Greet visitors, clients, and staff in a friendly and professional manner
Manage incoming calls, emails, and correspondence
Schedule and coordinate meetings, appointments, and conference room bookings
Handle courier and mail services (incoming and outgoing)
Maintain and organize digital and physical files, documents, and office records
Prepare reports, presentations, and documentation as required
Coordinate facility maintenance and IT support requests
Assist with travel arrangements, expense reporting and calendar management
Order and manage office supplies and equipment inventory
Ensure the office space is clean, safe, and well-maintained
Liaise with building management, service providers, and vendors
Monitor office budgets and assist with invoicing or petty cash handling
Main requirements:
University degree in Office Administration or any other related field
At least 2 years of experience in a similar role
Organised and methodical personality, high attention to detail
Excellent oral and written communication skills in English
Excellent working knowledge of Microsoft Office tools
Benefit from:
Attractive remuneration package
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Test your edge – Aptitude Assessment
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy Policy and the Confidentiality Undertaking.
Location: Remote
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
Location:
This role is fully remote but must overlap with an East Africa timezone by at least 3 hours.
We are unable to sponsor or take over sponsorship of employment visas in the U.S. or U.K. at this time.
About this role
Individual Giving has set an objective to double new donor acquisition in 2027 and expand our awareness through brand ads for key segments. Paid media is the biggest lever we have to get there, and as Growth Manager, Paid Media, you'll own delivery of this important priority. To help get us there, GiveDirectly is planning to expand its spend on paid media.
We are looking for someone who will be a strong cultural fit—curious, keen not to follow industry standards but to look for disproportionately high-leverage opportunities, keen to constantly learn and adjust, and comfortable launching a paid program without agency support. This role would suit someone comfortable in a fast-paced environment, able to pivot and change tactics based on data and changing circumstances.
Reporting to our Director of Individual Giving, you’ll manage all paid acquisition for Individual Giving across Meta, Google, YouTube, and TikTok, and also work closely with the VP of Marketing to manage all upper-funnel media buys (e.g., newsletters, podcasts, etc.) for both the Individual Giving and Marketing teams. This role is responsible for executing our paid media program end to end, including negotiating and managing contracts, creating ads, capturing screenshots for documentation, publishing campaigns, and monitoring performance. You will also build our tracking and attribution systems and use that data to grow both one-time and monthly giving. To do so, we are looking for a strong individual contributor who is comfortable executing within the platforms without a big team or agency.
The Individual Giving team is responsible for generating revenue across donors with an annual gift below $50k. To do so, the Individual Giving team executes compelling public fundraising campaigns, drives creative donor-facing content, and tests new marketing initiatives aimed at expanding our donor base and raising awareness of direct cash transfers. You’ll join a small but high-performing team that runs several campaigns at once and works with a lot of independence. You’ll partner with Brand and Marketing colleagues each campaign cycle to ensure integrated marketing across all public-facing materials.
Level:
Manager (we are willing to hire at Senior Manager for more experienced candidates)
Reports To:
Director of Individual Giving
Travel Requirement:
Must be able to travel ~1–2 times per year to one of our countries of operation for team retreats or field visits
What you’ll bring:
3–5+ years in growth or performance marketing with a proven track record running paid media to a conversion or revenue target, in-house or agency, across Meta, Google, YouTube, and emerging platforms. Non-profit experience is a plus, but not required.
Experience managing a paid media budget of at least US$5M a year with a track record of strong performance measurement, with the discipline to trust your own data over platform recommendations and the judgment to know when to scale a channel, cut it, or admit it isn't working—pause and reset.
A genuine test-and-learn habit: you design multivariable testing across creative, audience, messaging, and landing pages, using these insights to scale the program.
Strong written communication, the ability to own creative direction of ads (from conception and drafting through launch), and experience with or a strong eye for graphic design (Figma, Canva). You’ll work with content creation teams for bigger projects, but initial ideation and direction should come from you.
Strong, succinct communication, and the ability to work productively with a Brand and Marketing team focused on brand awareness.
Alignment with
GiveDirectly’s values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
Experience with tracking and attribution to ensure detailed reports are shared with senior management.
Bonus skills:
Experience with our tech stack (WordPress, Salesforce, PostHog, Google Analytics, Tableau, Zendesk, Ahrefs) or similar tools.
Experience with paid ads with a non-profit of a similar size or an agency supporting non-profits.
What you’ll do
Own paid media strategy and performance to execute growth and brand goals
Develop and execute the paid digital fundraising strategy that acquires new donors, grows revenue, and strengthens long-term supporter value across Meta, Google, YouTube, TikTok, programmatic, and emerging platforms (approx. 50% of time).
Run top-of-funnel brand ads, from placement and contracting to creative direction and development, including podcasts, OOH, and connected TV (approx. 30% of time).
Manage and optimize paid investment daily, monitoring spend, pacing, cost per acquisition, and conversion, and reallocating budget as performance dictates.
Run a continuous test-and-learn program across audiences, creative messaging, channels, landing pages, and donation experiences, and turn results into decisions rather than reports.
Make key and strategic recommendations to the Director of Individual Giving and VP of Marketing on where budget spend should be allocated based on performance data.
Grow one-time and monthly giving through paid
Run acquisition and conversion campaigns for both one-time and monthly giving, testing paid tactics to grow the recurring program—the fastest-growing part of our portfolio.
Optimize the digital supporter journey so paid campaigns connect cleanly to landing pages, donation forms, email, and CRM, maximizing conversion and retention.
Analyze acquisition, conversion, revenue, and retention trends by segment to inform where the next dollar goes.
Measurement & Reporting
Stand up standardized paid-channel attribution and UTM tracking so acquisition spend is evaluable outside the ad platforms.
Build and maintain performance dashboards that connect campaign, website, and CRM data into a single view of what each channel returns.
Develop a forecasting model that projects cost per acquisition and revenue by channel, so budget increases are decisions rather than bets.
Report to senior management on budget and paid campaign performance on a bi-weekly basis.
This role might not be for you if
You are used to relying on an agency for recommendations or ad builds in the platforms themselves.
You do not have experience/familiarity with both upper-funnel and direct conversion paid advertising.
You are not comfortable managing projects from A–Z, including ideation, planning, launching, testing, iterating, and evaluating.
What success looks like in 12–18 months
A clear, measurable contribution to the 2027 goal of doubling new donor acquisition, with a 50–70% share of new monthly donors acquired through paid.
The Google Ad Grant is fully deployed against upper-funnel objectives, in compliance, and contributing measurable qualified traffic.
A documented acquisition model forecasts cost per acquisition and revenue by channel accurately enough to justify a materially larger paid budget.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third-party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no-negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
. Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
This role is fully remote, so if you are not based in Kenya, the US, or the UK, we will share an estimated salary benchmark for the country you are based in during the hiring process.
United States
Base Salary:
$99,940
Bonus at Target Performance:
10%
Annual Benefits Stipend:
$21,393
United Kingdom
Base Salary:
£66,150
Bonus at Target Performance:
10%
Annual Benefits Stipend:
£2,760
Kenya
Base Salary:
$65,000
Bonus at Target Performance:
10%
Annual Benefits Stipend:
$8,454
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Build and lead a new Global Treasury Services (GTS) team within the Group Treasury function, establishing a scalable and robust global operations backbone.
Act as an additional global payment approver in accordance with established payment control processes.
Partner with Regional Treasurers to ensure operational continuity and resilience, providing coverage during holiday periods, staff turnover, or emergency situations.
Partner with Regional Treasurers to ensure timely and accurate preparation and submission of banking documentation, support periodic bank reviews, and manage the annual bank audit confirmation process.
Oversee Group Treasury documentation globally, ensuring standardization, completeness, and audit readiness across regions.
Own global e-banking administration, ensuring timely updates and regular review in line with established bank account management policies.
What We Look For In You
10–15 years of relevant experience in treasury and/or finance, with strong focus on treasury operations, controls, and global cash management within a multinational environment.
Proven experience in building, leading, or scaling treasury operations or shared services functions, with strong understanding of payments, bank connectivity, e-banking, and reconciliation processes.
Solid knowledge of internal controls, governance frameworks, audit requirements, and experience in process standardization and operational risk management.
Technology-savvy, with hands-on experience using treasury management systems (TMS) and AI tools to enhance operational efficiency and control.
Demonstrated leadership and stakeholder management capability, with strong problem-solving skills and the ability to operate effectively in a multi-region environment.
Bachelor’s degree in Finance, Accounting, or related field. Professional certifications are advantageous.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-Onsite #LI-JC3
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
The Finance team at Clover Health is a group of strategic partners providing financial and operational insights that drive informed decision-making and efficient capital allocation. Guided by core values of excellence, accountability, and collaboration, they provide actionable recommendations to improve health outcomes and reduce costs while ensuring financial integrity and innovation. Actuarial is central to important decisions including pricing, forecasting, reserving, medical economics, and long-term strategy.
As Chief Actuary, you will lead and evolve this function during a pivotal stage of the company's growth, shaping how AI, automation, and advanced analytics are deployed to improve decision-making across the business. This role combines deep actuarial expertise with modern technology, building AI-enabled workflows that transform actuarial work while maintaining rigor, transparency, and governance in a regulated environment. You will partner with leaders across Finance, Clinical, Growth, Operations, and Product to influence company strategy and build a best-in-class actuarial organization.
Responsibilities:
— Lead Clover's enterprise actuarial function including pricing, forecasting, reserving, medical economics, Part D, Stars analytics, and bid strategy.
— Establish a long-term vision for actuarial, modernizing the function through AI, automation, and scalable analytical infrastructure.
— Build AI-enabled workflows to reduce manual effort, accelerate insight generation, and improve actuarial decision-making with explainability, governance, and regulatory compliance.
— Lead the annual Medicare Advantage bid strategy and pricing process, balancing growth, competitiveness, margin, risk, and capital requirements.
— Assume responsibility for actuarial opinions, reserve adequacy, and regulatory actuarial requirements, including transitioning responsibilities from external partners.
— Guide reserving methodology, IBNR development, forecasting, and emerging experience analysis to provide timely, reliable financial insights.
— Partner with Finance leadership to strengthen forecasting, planning, capital management, and enterprise performance measurement.
— Collaborate with Medical Economics to identify healthcare cost trends, evaluate interventions, and develop strategies to improve member outcomes while managing medical expense.
— Drive adoption of modern analytics tools and AI capabilities across the actuarial organization.
— Serve as a trusted advisor to executive leadership, translating complex actuarial concepts into clear business recommendations.
— Lead, develop, and scale a high-performing actuarial organization including organizational design, performance management, workforce capacity, and talent development.
— Build strong partnerships across Finance, Clinical, Operations, Growth, Data Science, and Engineering to embed actuarial insights in strategic decision-making.
— Establish and maintain actuarial governance, model review, documentation, control, and validation standards supporting regulatory compliance and financial integrity.
Success milestones:
First 90 Days:
— Build trusted relationships across Finance and key business partners.
— Assess current actuarial organization, tools, and operating model.
— Develop a roadmap for AI adoption and workflow automation.
— Gain deep familiarity with pricing, forecasting, reserving, and medical economics processes.
First 6 Months:
— Implement AI-enabled actuarial workflows to improve efficiency and insight generation.
— Strengthen forecasting, reserving, and bid processes through automation and collaboration.
— Assume ownership of additional actuarial responsibilities including reserve oversight and governance.
— Establish a clear long-term organizational vision.
Long Term:
— Build a modern actuarial organization combining actuarial science with AI-enabled decision support.
— Improve forecasting accuracy, operational efficiency, and enterprise decision-making through advanced analytics and automation.
— Develop a highly engaged, high-performing actuarial team recognized as a strategic partner.
Requirements:
— Fellow of the Society of Actuaries (FSA) and Member of the American Academy of Actuaries.
— Significant leadership experience in Medicare Advantage actuarial functions including pricing, reserving, forecasting, and bid development.
— Experience deploying AI workflows and enthusiasm for automation and modern tooling.
— Experience leading large cross-functional initiatives influencing executive decision-making.
— Ability to discuss actuarial methodology with technical experts and communicate business implications to executives and non-technical stakeholders.
— Proven track record of building, mentoring, and developing high-performing actuarial teams.
— Ability to thrive in fast-moving environments and shape the future of the organization.
Benefits:
— Competitive base salary and equity opportunities.
— Performance-based bonus program, 401k matching, and regular compensation reviews.
— Comprehensive medical, dental, and vision coverage.
— Mental health initiatives including No-Meeting Fridays, monthly company holidays, mental health resources, and flexible time-off policy.
— Remote-first culture supporting collaboration and flexibility.
— Learning programs, mentorship, professional development funding, and regular performance feedback.
— Employee Stock Purchase Plan (ESPP) with discounted equity opportunities.
— Reimbursement for office setup expenses.
— Monthly cell phone and internet stipend.
— Paid parental leave for all new parents.
About Clover:
Clover Health reinvents health insurance by combining data power with human empathy to keep members healthier. They create custom software and analytics to empower clinical staff to provide personalized care. Diversity & Inclusion are key to their success, embracing diverse identities and perspectives. Clover is an Equal Opportunity Employer and an E-Verify company. Final pay is based on factors including internal equity, market data, education, work experience, and certifications.
leadUSA - Philadelphia (dbt)
leadUSA - Austin (dbt)
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