Location: United Kingdom
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are seeking an experienced and driven MLRO to lead the financial crime compliance programmes across Payward Ltd (PWL) and Payward Services Ltd (PSL), two FCA-regulated UK entities within the Kraken Group. This is a senior role with end-to-end responsibility for the effectiveness of the firms’ anti-money laundering (AML), counter-terrorist financing (CTF), and sanctions controls.
You will provide strategic and operational leadership across all aspects of financial crime risk management. This includes maintaining a robust control framework, advising on risk treatment across products and clients, and overseeing the operation and continuous improvement of transaction monitoring and sanctions screening systems.
THE OPPORTUNITY
- Oversight of the AML/CTF and sanctions compliance frameworks across PWL and PSL
- Develop, implement and maintain the firm’s AML/CTF policies, controls and procedures, ensuring that any global policies, controls and procedures meet UK regulatory requirements
- Oversight of transaction monitoring, internal SAR and external SAR/DAML reporting
- Oversight of CDD, EDD, enhanced monitoring and sanctions screening processes for the UK
- Approve all new high risk client relationships and all periodic review outcomes of existing HRCs
- Maintain and regularly update the firms’ business-wide financial crime risk assessments
- Provide expert advice on AML and sanctions compliance across the customer lifecycle, including onboarding, periodic review, and investigations
- Coordinate internal assurance activity and support external audits and regulatory reviews of the financial crime framework
- Deliver training and awareness programmes to ensure staff understand their financial crime responsibilities
- Prepare regular reporting and MI for senior management, risk committees, and the board
- Lead delivery of UK MLRO team monthly review of UK corporate clients
- Produce an annual MLRO report to the Board of Directors that assesses the overall AML/CTF framework and highlights emerging risks and improvements planned
- Review monthly compliance and AML MI in order to identify trends, issues and ensure appropriate mitigation / escalation to the Board where appropriate
- Attend relevant Committee meetings and Board meetings, support Executive decision making, escalate AML program related issues
- Lead on strategic AML framework initiatives/implementations (e.g. Travel Rule)
- Horizon scanning - monitor regulatory developments and ensure timely updates to internal policies and procedures
- Liaise with law enforcement and regulatory authorities as required:
- Regular engagement with FCA supervisory team
- PoC for NCA
- Support LEAs with setting up accounts
WHAT YOU BRING
- Significant experience in AML/CTF and financial crime compliance within a regulated financial services firm
- Deep understanding of the UK Money Laundering Regulations, Proceeds of Crime Act, UK sanctions regime (OFSI), and relevant industry guidance (e.g. JMLSG)
- Proven track record of operating or overseeing transaction monitoring, sanctions screening, and customer due diligence systems
- Skilled in translating complex regulatory requirements into actionable policy and operational controls
- Confident communicator, able to influence senior stakeholders and represent the firm in external engagements
- Proactive, detail-oriented, and resilient — with the ability to lead cross-functional initiatives and manage competing priorities
NICE TO HAVES
- Significant experience in AML/CTF and financial crime compliance within a regulated cryptoasset, e-money, or payments firm
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
УдалённоUnited Kingdom; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Location: EMEA
Who We Are
At OKX, we believe crypto will help reshape the future and contribute to greater individual freedom.
OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions of customers access to crypto trading and decentralised applications. OKX is also trusted by institutions seeking secure access to crypto markets and is supported by its Proof of Reserves programme.
Across our global offices, we are united by three core principles: We Before Me, Do the Right Thing, and Get Things Done. These values shape how we work and help us create a collaborative, rewarding and diverse environment for every OK-er.
About the Team
The Compliance function is responsible for promoting a strong compliance culture and supporting the safe, sustainable growth of OKX. We are a team of risk-minded problem solvers who advise the business on regulatory obligations, conduct expectations and enterprise risks.
OKX Europe Markets Limited operates within a significant EU regulatory perimeter as a MiFID II investment firm authorised under the Investment Services Act (Cap. 370), providing dealing on own account and execution of orders on behalf of clients on a matched-principal basis, together with trustee, custodian and nominee services, across the EEA on a cross-border services passport. Our product range includes crypto-asset perpetuals and expiry futures, single stock and ETF-linked futures, commodity futures and crypto-asset options, and is expanding into money market fund and structured product offerings.
About the Opportunity
As the Senior Compliance Analyst for OKX Europe Markets Limited, you will deliver the day-to-day operational compliance work of a fast-growing MiFID II investment firm: financial promotions review, complaints administration, regulatory and trade reporting support, monitoring testing and the firm's regulatory registers.
This is a high-volume, execution-focused role. The function reviews in the order of seventeen pieces of marketing and promotional material each week and handles around five new complaints each week, both scaling with a client base that is growing towards 100,000 users, alongside recurring regulatory reporting, token-listing and licence-extension assessments and compliance monitoring testing. You will be the person who keeps that machinery running accurately and on time.
You will gain broad exposure to MFSA supervision and EU financial services regulation, and direct visibility of how a MiFID II derivatives business is controlled in practice.
The position reports to the Deputy Head of Compliance, with a secondary reporting line to the Head of Compliance and MLRO, OKX Europe Markets Limited.
What You'll Be Doing
You will:
Review client-facing marketing material and financial promotions for compliance with MiFID II fair, clear and not misleading standards and the MFSA advertisement rules, across paid and organic social, email, landing pages, banners, push notifications, video and KOL briefs, and prepare them for approval by the Deputy Head of Compliance or the Head of Compliance.
Maintain the advertisement and marketing approval register, tracking each item from submission through amendment to approval, and supporting notifications to the MFSA where required.
Administer the end-to-end complaints process: logging and triage, investigation, preparation of customer responses within regulatory deadlines, remediation follow-up and escalation of significant or recurring issues to the Deputy Head of Compliance.
Produce complaints management information, root-cause and trend analysis to support the function's reporting to senior management, the Risk, Compliance and Audit Committee and the Board.
Support trade and transaction reporting obligations, including data collection and validation, regulatory return preparation, review and sign-off coordination, submission and evidence retention.
Conduct scheduled and ad-hoc testing under the Compliance Monitoring Programme, document findings, track remediation actions to closure and maintain the monitoring calendar.
Prepare token-listing and licence-extension assessments and supporting documentation for review, and support new product and feature compliance reviews and local launch sign-off.
Maintain the firm's core regulatory registers — regulatory correspondence, breaches, advertisements and the regulatory obligation register — ensuring an accurate, audit-ready flow of information to the MFSA and internal stakeholders.
Draft and update compliance policies, procedures and entity-specific addenda for review and approval, in line with regulatory developments.
Support regulatory-change horizon scanning, recording applicable changes against the obligation register and flagging implementation requirements.
Handle first-line queries on compliance and AML/CFT matters, escalating appropriately, and support responses to legal, regulatory and law-enforcement requests.
Support the retained AML/CFT work of the entity, including quality assurance sampling, high-risk onboarding and client-classification approvals, and internal and external audit support.
Support the preparation of compliance reports and Board and committee materials, and other materials required by internal stakeholders.
Work closely with teams such as Data, Engineering, Finance, Legal, Marketing, Product and Risk to embed an effective compliance framework aligned with MFSA and EU standards.
What We Look For in You
Prior experience in a compliance, legal, regulatory or regulatory-operations role within financial services, investment firms, fintech or the crypto-asset sector.
Sound understanding of the MFSA regulatory framework, MiFID II conduct-of-business requirements and EU financial services regulation.
Demonstrable ability to handle a high, recurring caseload to deadline without loss of quality, and to prioritise between competing regulatory deadlines.
High attention to detail, with the ability to maintain accurate, complete and audit-ready records and registers.
Strong analytical ability, with the capacity to assess regulatory obligations against material or a process, identify gaps and produce well-reasoned written analysis.
Clear written and verbal communication skills, including the ability to convey compliance requirements to non-specialist colleagues and to draft customer-facing responses.
Strong organisational skills, able to manage multiple concurrent workstreams and meet regulatory deadlines.
Comfortable operating with limited supervision, exercising judgement within a defined framework and escalating appropriately.
A bachelor's degree in law, finance, business administration or a related field, or equivalent professional experience.
Professional fluency in English.
Nice to Have
Experience reviewing or approving financial promotions or marketing material in a regulated firm.
Experience administering a regulated complaints process.
Experience with trade or transaction reporting, or with compliance monitoring and control testing.
Experience working in Malta or with the Malta Financial Services Authority.
Familiarity with derivatives conduct topics such as leverage and margin, appropriateness and suitability, client categorisation and best execution.
A relevant professional qualification from the International Compliance Association, ACAMS or an equivalent body, or progress towards one.
Knowledge of and genuine enthusiasm for the crypto and digital-assets industry.
Perks & Benefits
Competitive total compensation package.
Learning and development programmes and an education subsidy.
Team-building programmes and company events.
Wellness and meal allowances.
Comprehensive healthcare schemes for employees and dependants.
Additional benefits that we would be pleased to discuss during the recruitment process.
OKX Statement
OKX is committed to providing equal employment opportunities regardless of race, colour, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job-related physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Holzkirchen, Germany
D-ploy ist ein Unternehmen für IT und Engineering Solutions mit Aufträgen weltweit, einschließlich der Schweiz, Deutschland, Tschechien, Österreich, Großbritannien sowie in den USA.
Wir sind stolz darauf, zahlreichen branchenführenden Kunden herausragende, innovative Dienstleistungen anbieten zu können. Durch den Aufbau von Beziehungen und vertauensvollen Partnerschaften innerhalb der IT-Community, optimieren wir die IT-Produktivität unserer Klienten und tragen zum Erfolg und den Werten der Unternehmen bei.
Wir suchen engagierte, flexible und lösungsorientierte Persönlichkeiten (m/w/d), die
vor Ort in Holzkirchen
arbeiten und Teil einer dynamisch wachsenden sowie internationalen Organisation werden möchten.
Mach doch mIT!
Aufgabenbereich
Analyse und Lösung von IT Problemen unserer Anwender
Arbeiten mit und Pflegen von Tickets im bereitgestellten Ticketsystem
Aufbau von Arbeitsplätzen
Installation und Konfiguration von Endgeräten
Software Installation und Konfiguration
Durchführen von Software Rollouts und Updates
Enge Zusammenarbeit mit Produktmanagement, Produktentwicklung und anderen Fachabteilungen
Erstellen von Reports
Bereitstellung von technischem Support in Echtzeit für Vor-Ort-Meetings und virtuelle Meetings, um sicherzustellen, dass Audio-, Video- und Konferenztools reibungslos funktionieren
Einrichtung, Test und Fehlerbehebung von Konferenzraumausstattung und Kollaborationsplattformen
Koordination mit Benutzern vor und während Meetings, um technische Probleme schnell zu lösen und Störungen zu minimieren
Requirements
Fundierte IT-Ausbildung und nachweisbare Berufserfahrung im IT-Support oder einem verwandten Bereich
Tiefe Leidenschaft für die Rolle
Strategisches Denken und Problemlösungsfähigkeiten
Anspruch, in allen Aufgaben Exzellenz zu erreichen
Du verfügst über ein gutes technisches und organisatorisches Verständnis
Du hast ein höfliches und freundliches Auftreten gegenüber dem Kunden
Du bist eine serviceorientierte und kreaitve Persönlichkeit
Du kannst Deine Ideen und Lösungen effektiv an Kunden und Kollegen kommunizieren
Du bist multitaskingfähig und kannst Deine Prioritäten dem Kunden anpassen
Du arbeitest gerne in einem multinationalen Team und kannst sensibel mit kulturellen Unterschieden umgehen
Fließende Deutsch- und Englischkenntnisse (in Wort und Schrift)
Kandidaten müssen einen Strafregisterauszug vorweisen (nicht älter als drei Monate)
Benefits
Breites Spektrum an Tätigkeiten, Aufgaben und Projekten
Gutscheine (Geburtstagsgutschein, Hochzeits- und Neugeborenenüberraschung)
Edenred Card (gültig in >16.000 Restaurants, Hotels und Tankstellen in Deutschland)
Fishing for Friends-Programm – unser Mitarbeiter Empfehlungsprogramm
Möglichkeit zur Weiterentwicklung und zum beruflichem Aufstieg
Freundliches und internationales Arbeitsumfeld
Vom Unternehmen gesponserte Veranstaltungen
Is
IT
in your DNA?
Location: Lagos, Nigeria
The Card Operations Manager is responsible for the effective day-to-day management of Renmoney’s debit and credit card operations, ensuring operational stability, regulatory and scheme compliance, accurate reconciliation and settlement, effective fraud controls, efficient card issuance and personalisation, and a consistently positive cardholder experience.
The role will oversee the end-to-end operational processes supporting the card business and work closely with internal stakeholders, card schemes, processors, personalisation bureaus and other service providers to ensure that card products are delivered reliably, securely and efficiently.
1. Card Operations Management
Manage the end-to-end operational processes for Renmoney’s debit and credit card portfolio, including card issuance, personalisation, activation, transaction processing, reconciliation, settlement and dispute management.
Ensure card operational processes are efficient, scalable and appropriately controlled.
Identify opportunities to automate manual card operations processes and improve turnaround times.
Monitor operational performance and proactively address issues that could affect card availability, transaction processing or customer experience.
Develop, maintain and continuously improve card operations procedures, process maps and operating manuals.
2. Regulatory and Card Scheme Compliance
Ensure card operations comply with all applicable CBN, NIBSS and card scheme requirements, including Mastercard, Verve, Visa and AfriGO requirements w
Monitor changes in regulatory and scheme rules and coordinate implementation of required operational changes.
Ensure all required regulatory and scheme reports are accurate and submitted within stipulated timelines.
Coordinate responses to internal audits, external audits, regulatory reviews and card scheme assessments.
Ensure audit and compliance findings relating to card operations are addressed within agreed timelines.
3. Card Issuance, Personalisation and Inventory Management
Manage card ordering, inventory, personalisation, activation and distribution processes.
Maintain adequate card stock levels to support approved issuance plans and prevent stock-outs.
Work closely with card personalisation bureaus and other service providers to ensure cards are produced and delivered within agreed service levels.
Monitor card issuance turnaround times and resolve operational bottlenecks.
Ensure appropriate controls are maintained over blank cards, personalised cards, PINs and other sensitive card materials.
4. Transaction Processing, Reconciliation and Settlement (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations)
· Oversee daily reconciliation of card transactions across relevant channels, processors, card schemes and settlement accounts.
Ensure reconciliation is completed within agreed timelines and discrepancies are promptly investigated and resolved.
Work closely with Finance, Technology, Risk and relevant partners to resolve settlement and reconciliation breaks.
Ensure the accuracy and completeness of operational card data used for financial, risk and management reporting.
Monitor outstanding reconciliation items and ensure timely closure.
5. Fraud Risk and Card Security
Work with Risk, Fraud and Information Security teams to strengthen fraud prevention, monitoring and response across Renmoney card products.
Ensure fraud alerts and suspicious card transactions are reviewed and escalated promptly.
Coordinate investigations and resolution of card-related fraud incidents.
Monitor card fraud trends and recommend operational controls to reduce fraud exposure and losses.
Ensure operational processes comply with applicable card security and data-protection requirements.
6. Dispute and Chargeback Management (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations)
Oversee cardholder disputes, chargebacks, reversals and transaction-related investigations.
Ensure disputes are processed in accordance with card scheme rules and agreed customer service timelines.
Monitor outstanding dispute cases and ensure timely resolution.
Analyse dispute trends and recommend process improvements to reduce recurring issues.
7. Vendor and Partner Management
Manage operational relationships with key card ecosystem partners, including processors, personalisation bureaus, card schemes and other service providers.
Monitor vendor performance against contractual service-level agreements.
Conduct regular operational and service review meetings with key partners.
Escalate and drive resolution of high-impact service issues.
Maintain appropriate documentation of vendor performance, incidents and remedial actions.
8. Customer Experience and Issue Resolution
Partner with Customer Experience and other relevant teams to ensure card-related customer complaints and operational issues are resolved promptly.
Monitor card-related customer complaints, turnaround times and recurring issues.
Conduct root-cause analysis of significant or repeated customer issues and implement corrective actions.
Drive initiatives that improve the reliability and quality of the cardholder experience.
9. Management Information and Reporting
Prepare periodic card operations reports for management covering operational performance, issuance, reconciliation, fraud, disputes, customer complaints, vendor performance and key incidents.
Maintain accurate operational dashboards and performance indicators.
Provide timely insights on operational risks, trends and emerging issues.
Support budgeting, forecasting and operational planning for the card business.
10. Stakeholder Management
Collaborate with Product, Technology, Finance, Risk, Compliance, Customer Experience, Internal Audit and other internal stakeholders to support the card business.
Support the launch of new card products, features and operational capabilities.
Represent Card Operations in relevant internal governance forums and partner engagements.
Ensure operational readiness before the launch of new card products, programmes or functionality.
Key Performance Indicators
Performance will be measured across the following areas:
Zero regulatory sanctions or card scheme penalties arising from card operations.
Timely closure of audit and compliance findings.
100% timely submission of applicable regulatory and scheme reports.
Reduction in manual operational processes and card-related escalations.
Completion of transaction reconciliation within agreed T+1 timelines.
Reduction in confirmed card fraud losses and timely review of fraud alerts.
Achievement of agreed vendor SLA performance.
Timely resolution of high-impact vendor incidents.
Reduction in card-related customer complaints and repeat complaints.
Achievement of card personalisation and activation turnaround times.
Prevention of material card stock-outs.
Achievement of agreed reconciliation accuracy levels and timely closure of reconciliation breaks.
Timely delivery of management and operational reports.
Requirements
Bachelor’s degree in Finance, Banking, Business Administration, Economics, Accounting, Information Technology or a related discipline.
Relevant professional certifications in cards, payments, banking operations, risk, fraud or project management would be an advantage.
Minimum of
5–7 years’ experience
in banking, fintech, payments or card operations, with at least
2–3 years in a supervisory or managerial capacity
.
Strong practical knowledge of debit and/or credit card operations.
Experience working with card schemes such as Mastercard, Verve and/or AfriGO.
Good understanding of card transaction processing, reconciliation, settlement, disputes, chargebacks, fraud management and card personalisation.
Familiarity with CBN, NIBSS and applicable payment-card regulatory requirements.
Experience managing processors, card bureaus, card schemes and other third-party service providers.
Required Skills and Competencies
Strong understanding of the cards and payments ecosystem.
Excellent operational and process-management skills.
Strong analytical and problem-solving capability.
Good understanding of operational risk, fraud and control frameworks.
Strong reconciliation and financial-control orientation.
Excellent vendor and stakeholder management skills.
Strong attention to detail and commitment to accuracy.
Ability to manage multiple operational priorities and incidents simultaneously.
Strong written and verbal communication skills.
Data-driven approach to performance management and decision-making.
Strong customer-service orientation.
Ability to identify operational inefficiencies and drive automation and process improvement.
Ability to work effectively across Product, Technology, Finance, Risk, Compliance and Customer Experience teams.
Success Profile
The successful Card Operations Manager will be highly organised, control-conscious and commercially aware, with the ability to balance operational efficiency, regulatory compliance, risk management and customer experience. The individual should be proactive in identifying issues before they affect customers, comfortable managing multiple external partners, and capable of building robust operational processes that can support the growth of Renmoney’s card portfolio.
Location: London, United Kingdom
Workplace: hybrid
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
Program Advisors are responsible for promoting the University programme portfolio to prospective students via phone, email, and online meetings, forming a vital and integral part of the sales and recruitment team.
The purpose of the role is to manage the student pipeline from initial enquiry and application through to enrolment and payment of tuition fees, providing domestic and international students with support throughout the full application journey.
You will work with minimal day-to-day supervision, leading and managing a consultative enrolment process within established procedures and parameters. The role requires a strong understanding of internal systems, processes, programme offerings, and the wider higher education environment.
Role holders are expected to work with independence and initiative, prioritise effectively in response to changing demands, and make decisions within defined parameters. You will also be expected to actively contribute to improving recruitment processes and student experience.
Your Tasks
Proactively manage and respond to a high volume of prospective students through phone, sms, video calls, emails and chats. Often making 100+ dials per day.
Continuously learn and master the course offerings and programs provided by the University through structured training and independent research.
Provide individually tailored consultations and advice to prospective students, adapting communication style to meet diverse needs
Guide students through the full application journey: from initial enquiry through to application completion, offer conversion, and enrolment.
Explore a students’ career aspirations and confidently match them to relevant programmes
Advise international students on visa, immigration, and compliance requirements where applicable
Build and maintain strong relationships with prospective students, providing tailored guidance and solutions, keeping applicants engaged and informed through their enrolment process
Deliver excellent customer service to students and stakeholders at all stages of the recruitment cycle
Represent the University in a professional, positive, and engaging manner at all times
Accurately maintain CRM systems with a high level of attention to detail, ensuring all student records are kept up to date
Identify opportunities for new business and recruitment avenues within the market
Support continuous improvement in recruitment processes and student conversion strategies
Requirements
Minimum
1+ years exposure to the higher education industry
2+ years of professional, full-time sales experience in a closing sales role
1+ years of experience working through complex sales cycles with multiple touch points and decision makers
2+ years’ track record of meeting revenue targets and performance quotas
2+ years of experience managing an accurate pipeline and reporting from a CRM
Ability to record productivity, report from and maintain sales CRM systems, spreadsheets, and collate data
Fast learner, meticulous attention to detail with near perfect verbal and written communication skills
A problem-solving and positive attitude with an interest in higher education and the legal profession
Preferred
Prior experience in an education or e-learning space
Related Marketing, Commerce or Tech Bachelors or Honours Degree
1+ years of experience in a team leadership role
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies
Location: London, United Kingdom
Workplace: hybrid
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
Position
Program Advisors are responsible for promoting the University programme portfolio to prospective students via phone, email, and online meetings, forming a vital and integral part of the sales and recruitment team.
The purpose of the role is to manage the student pipeline from initial enquiry and application through to enrolment and payment of tuition fees, providing domestic and international students with support throughout the full application journey.
You will work with minimal day-to-day supervision, leading and managing a consultative enrolment process within established procedures and parameters. The role requires a strong understanding of internal systems, processes, programme offerings, and the wider higher education environment.
Role holders are expected to work with independence and initiative, prioritise effectively in response to changing demands, and make decisions within defined parameters. You will also be expected to actively contribute to improving recruitment processes and student experience.
Your Tasks
Proactively manage and respond to a high volume of prospective students through phone, sms, video calls, emails and chats. Often making 100+ dials per day.
Continuously learn and master the course offerings and programs provided by the University through structured training and independent research.
Provide individually tailored consultations and advice to prospective students, adapting communication style to meet diverse needs
Guide students through the full application journey: from initial enquiry through to application completion, offer conversion, and enrolment.
Explore a students’ career aspirations and confidently match them to relevant programmes
Advise international students on visa, immigration, and compliance requirements where applicable
Build and maintain strong relationships with prospective students, providing tailored guidance and solutions, keeping applicants engaged and informed through their enrolment process
Deliver excellent customer service to students and stakeholders at all stages of the recruitment cycle
Represent the University in a professional, positive, and engaging manner at all times
Accurately maintain CRM systems with a high level of attention to detail, ensuring all student records are kept up to date
Identify opportunities for new business and recruitment avenues within the market
Support continuous improvement in recruitment processes and student conversion strategies
Requirements
Minimum
1+ years exposure to the higher education industry
2+ years of professional, full-time sales experience in a closing sales role
1+ years of experience working through complex sales cycles with multiple touch points and decision makers
2+ years’ track record of meeting revenue targets and performance quotas
2+ years of experience managing an accurate pipeline and reporting from a CRM
Ability to record productivity, report from and maintain sales CRM systems, spreadsheets, and collate data
Fast learner, meticulous attention to detail with near perfect verbal and written communication skills
A problem-solving and positive attitude with an interest in higher education and the legal profession
Preferred
Prior experience in an education or e-learning space
Related Marketing, Commerce or Tech Bachelors or Honours Degree
1+ years of experience in a team leadership role
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies
Location: Poland; Georgia
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for an Application Security Engineer to join a greenfield digital news platform build for a major international news brand. Security is not a pre-launch checklist here — it is an engineering requirement embedded across every phase of delivery, from architecture through launch and into multi-year support.
You'll be the security authority on a full-lifecycle engagement, validating controls across a composable CMS, video pipeline, advertising integrations, personalisation services, and public-facing APIs — on a platform designed to sustain extreme traffic during breaking-news events.
WHAT YOU'LL DO
- Define and validate application and platform security controls across all delivery phases.
- Perform architecture and threat-model reviews at design stage and as the platform evolves.
- Review authentication, authorization, and privileged-access controls across CMS, APIs, and integrated services.
- Validate API and integration security across a composable, multi-vendor platform architecture.
- Review secrets, credentials, and token-management practices across the full stack.
- Support vulnerability scanning and penetration-testing activities — coordinating findings and remediation.
- Validate encryption and secure data handling across storage, transit, and third-party integrations.
- Review security logging, monitoring, and incident-response requirements.
- Support GDPR and privacy engineering requirements throughout delivery.
- Conduct third-party security assessments for integrated services and vendors.
- Provide remediation guidance and produce security acceptance evidence ahead of launch.
BASIC QUALIFICATIONS
- 5+ years of experience in application security, security engineering, or a closely related role.
- Experience performing threat modelling and architecture security reviews on complex, multi-component platforms.
- Strong knowledge of authentication and authorization patterns — OAuth, OIDC, RBAC, privileged access management.
- Hands-on experience validating API security and reviewing integration patterns across third-party services.
- Solid understanding of secrets management, credential handling, and token lifecycle best practices.
- Experience supporting or coordinating vulnerability scanning and penetration testing programmes.
- Knowledge of encryption standards and secure data handling practices across storage and transit.
- Familiarity with GDPR and privacy-by-design engineering requirements.
- Ability to produce clear remediation guidance and security acceptance documentation for engineering and delivery teams.
PREFERRED QUALIFICATIONS
- Experience securing composable CMS or media platform architectures — AEM, Amplience, or similar.
- Background working on high-traffic, public-facing platforms where availability and security intersect.
- Experience with security logging and monitoring tooling — SIEM, alerting, incident response playbooks.
- Familiarity with third-party vendor security assessment processes.
- Relevant certification — CISSP, OSCP, CEH, or equivalent.
- Experience working within a phased, full-lifecycle delivery programme alongside engineering and architecture teams.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: Poland; India; Georgia
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a CMS & DAM Engineer to join a greenfield digital news platform build for a major international news brand. There is no legacy system, no migration burden — this is a new platform built from scratch, video-first and breaking-news-first, designed to sustain extreme traffic during major events and support complete newsroom workflows from draft to publish.
You'll own the CMS configuration and digital asset management layer end-to-end — from content models and editorial workflows through DAM taxonomy, rights management, and integrations with video, search, and distribution services. This is a full-lifecycle engagement: discovery, build, launch, and multi-year support.
WHAT YOU'LL DO
CMS Configuration & Development
- Configure and develop the selected CMS platform — AEM or Amplience.
- Implement content models, templates, components, and editorial configurations.
- Configure authoring, approval, scheduling, and publishing workflows to support full newsroom operations.
- Support breaking-news and major-event editorial capabilities, including homepage mode-switching under high traffic.
- Implement taxonomy and structured-content models.
- Configure permissions and newsroom roles.
- Implement preview and publishing capabilities.
- Develop CMS extensions where native functionality does not meet requirements.
- Integrate CMS with DAM, search, video, and downstream distribution services.
- Support testing, editorial training, and production stabilization.
Digital Asset Management
- Own the design and configuration of digital asset management workflows end-to-end.
- Define image and video metadata structures, taxonomy, credits, captions, source, and rights metadata.
- Design embargo, licence, and expiration management workflows.
- Establish image rendition, crop, and focal-point workflows.
- Define duplicate and near-duplicate asset handling approaches.
- Design asset usage and reference tracking.
- Establish replacement, restriction, and takedown workflows.
- Integrate DAM with CMS, video pipeline, and distribution services.
- Support asset migration, editorial training, and operational governance.
BASIC QUALIFICATIONS
- Hands-on experience configuring and developing on AEM or Amplience in a production environment.
- Experience implementing content models, editorial workflows, and publishing pipelines for a content-heavy platform.
- Strong understanding of DAM concepts — metadata, taxonomy, rights management, renditions, and asset lifecycle.
- Experience integrating CMS and DAM systems with third-party services — video platforms, search, CDN, or distribution APIs.
- Ability to configure permissions and role-based access for multi-user editorial teams.
- Experience working on structured, phased delivery programmes with clear milestones and launch targets.
- Strong communication skills — able to work with editorial, product, and engineering stakeholders.
PREFERRED QUALIFICATIONS
- Experience delivering CMS/DAM solutions for news, media, or publishing organizations.
- Familiarity with breaking-news editorial workflows and high-traffic event scenarios.
- Experience with video asset management and broadcast clip ingestion pipelines.
- Knowledge of GDPR compliance requirements as they apply to content and media platforms.
- Experience with accessibility standards for content-heavy web platforms.
- Familiarity with AI-assisted development tooling.
- Experience supporting editorial training and operational handover programmes.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: EMEA
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Growth & Revenue Leadership
Contribute to revenue targets, affiliate partnerships and VIP services.
Build and scale a high-performing global affiliate programme that consistently produces strong ROI.
Drive business strategies, partnerships, and campaigns to win market share and outgrow competitors.
Drive digital asset initiatives, exploring new products and services to expand the company's offerings and enhance the overall customer experience.
Execution & Performance
Translate strategy into an executable plan with measurable KPIs and deliverables.
Continuously optimize affiliate campaigns, user conversion funnels, and VIP retention programs to maximize revenue impact.
Competitive Positioning
Monitor industry trends and competitors move to identify opportunities and threats.
Develop product ideas and ensure timely launches in collaboration with global teams.
Partnership & Ecosystem Development
Partner with legal, compliance, and risk to ensure governance and operational integrity, consider potential licensing strategies, and facilitate regulatory liaisons.
Represent the company at industry events and conferences, build relationships and partnerships with key stakeholders and clients; and
Build strong relationships with affiliates, VIPs, and ecosystem partners to deepen OKX’s position as top 5 exchanges. Spearhead campaigns to strengthen brand presence and loyalty.
Leadership & Team Development
Recruit, develop, and lead a high-impact commercial team focused on affiliate management, BD growth, and VIP servicing.
Build a performance-driven culture that consistently exceeds targets.
Core Experience (Must-Have):
10+ years of leadership experience at a top-tier crypto exchange, fintech, or trading platform
Fluent in local languages and English. Mandarin is an advantage.
Strong influencing and negotiation skills with external stakeholders
Strong working knowledge of matters related to license application, ongoing reporting, and compliance requirements in Africa, including but not limited to, with the FSCA and SARB, etc.) in this regard.
Experienced in working in a licensed institution, including ensuring compliance and developing licensing strategies for product-market fit.
Eligible and qualified with RE1, RE4 and/or RE5 certifications.
Strong influencing and negotiation skills with external stakeholders
Hands-on experience working with regulators and leading licensing applications and/or acquisitions
Proven ability to operate in heavily regulated and competitive environments while driving growth.
Demonstrated ability to deliver multi-million dollar monthly revenue growth through BD and affiliate acquisition strategies.
Experience owning P&L, setting market KPIs, and exceeding aggressive growth targets.
Willingness to travel as needed.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: EMEA; Ireland; Portugal; United Kingdom; Spain; Brazil; Canada
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. We're open to candidates based anywhere in the AMER or EMEA regions.
Role Summary
We are hiring a content marketing lead to set the company-wide direction for Oyster’s editorial narrative: the category story we tell about the future of work, the arguments our executives make in public, and the original research that HR, Finance, and Legal leaders cite when making decisions.
You will operate as an AI-first functional lead rather than a traditional editorial manager. There are no direct reports, deliberately. Your leverage will come from the AI systems and governance you design—research agents, brand-voice models, fact-checking, source verification, repurposing, and evaluation—plus the senior stakeholders, freelancers, agencies, and subject-matter experts you mobilize.
We are looking for the person who wants to find out how much editorial ambition one exceptional operator with a well-built AI stack can carry, and who will set the standard for what an AI-native content function looks like. The scope is unusual for a single role: a live audience across our library, newsletter, and podcast; a leadership team that publishes and speaks; proprietary employment data from 180+ countries; and the mandate to build this function the way it should be built, not the way it has always been done.
Key Responsibilities
Own the narrative
- Define Oyster’s long-term editorial and category strategy across Marketing, executive leadership, Product, People, Legal, and customer-facing teams.
- Resolve high-stakes narrative trade-offs and establish the positions, evidence standards, and language Oyster uses consistently across business areas.
- Own a multi-year editorial roadmap and a focused portfolio of flagship research and thought-leadership bets linked to company strategy.
- Act as the final quality bar for voice, accuracy, evidence, and taste across human- and AI-produced content.
Build company-wide AI content mechanisms
- Architect and govern reusable systems for research, brand voice, fact-checking, source verification, repurposing, evaluation, and reporting.
- Define risk-based rules for where AI leads, where humans lead, and where specialist or executive approval is mandatory.
- Establish mechanisms and standards adopted across Marketing and relevant partner teams, not only within the content workflow.
- Measure leverage through throughput, cycle time, cost, adoption, quality, and business impact; evolve the system each quarter.
Lead thought leadership and executive voice
- Set the operating model for executive publishing and advise leaders on the arguments Oyster should make publicly.
- Turn proprietary employment, salary, and hiring data into a durable original-research programme that shapes external conversation.
- Mobilize newsletter, podcast, events, PR, analyst relations, Product Marketing, partner/customer storytelling, and social around shared narratives.
Own business impact
- Connect editorial and narrative decisions to company growth, customer trust, target-account engagement, earned influence, and pipeline.
- Build reporting that enables executives and teams to make better portfolio and investment decisions.
- Identify emerging market shifts early and recommend company responses before they become obvious.
Mobilize the extended organization
- Set direction for senior stakeholders, freelancers, agencies, specialists, and subject-matter experts without relying on formal authority.
- Create decision rights, operating rhythms, and shared standards that enable multiple teams to execute consistently.
- Define the long-term roadmap and future organizational shape of the capability, including what remains expert-led, becomes a system, or requires hiring.
Core Requirements
- 8+ years in content, editorial, or brand journalism, including senior ownership of a brand narrative or thought leadership programme at a B2B technology company.
- Evidence of setting a company or category narrative that changed decisions, earned external authority, and was adopted across teams.
- A portfolio of work that earned attention on merit through citations, quotations, debate, or organic sharing.
- A demonstrated AI-first practice beyond drafting, including agents, custom workflows, evaluation, QA, governance, and adoption by others.
- Exceptional English-language editorial judgment, writing, editing, sourcing, and voice control.
- Ability to turn proprietary data and complex research into clear, defensible arguments with business relevance.
- Experience making high-leverage trade-offs and setting direction across executives and multiple functions without formal authority.
- Proven ability to build scalable mechanisms, operating standards, and roadmaps that enable others to deliver consistently.
- Genuine motivation to operate as a high-autonomy IC with no direct reports and company-critical scope.
Bonus
- Domain background in HR tech, global employment, future of work, fintech, or another compliance-heavy category.
- Experience with AI search visibility — optimising for how assistants retrieve, summarise, and cite sources.
- Multimedia range: video, podcast, or design fluency.
- Experience standing up an in-house newsroom or an original research programme.
- You have worked or lived across multiple markets, or speak more than one language.
This might not be right for you if...
- You want a people-management role now rather than a high-autonomy IC remit.
- Your AI experience is primarily prompting for drafts rather than building and evaluating systems.
- You prefer high-volume production to a small portfolio of high-conviction work.
- You are uncomfortable challenging vague, unsourced, or off-voice work—including work from senior stakeholders.
- You need a tightly defined execution plan rather than shaping a function under ambiguity.
You'll also need
- A reliable home internet connection and fluency in both written and spoken English
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Poland; Ukraine; Israel; Portugal; Spain
Workplace: remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
About Marketing team:
The marketing team handles comprehensive 360º communication and comprises over 150 people. We manage all aspects in-house and operate a robust automation engine. Our combined monthly traffic across all brands exceeds 31 million. As a marketing team member, you'll play a crucial role in the upcoming phase of our brand's growth as we expand and introduce new products to the market.
And now, we are looking for a Senior Email Operations Team Manager who is prepared to contribute to the next chapter of our company's growth.
What you'll be working on:
Strategic
Own email-channel-driven attributed revenue as a business outcome, setting the strategic direction for how email contributes to LTV, retention, and expansion across airSlate products
Define email and push notification strategy in line with product and marketing strategies
Lead churn-prevention and win-back initiatives across email and push notifications as coordinated, signal-driven programs rather than one-off campaigns
Set the email roadmap for 2026 and beyond — audit existing programs, identify gaps and quick wins, and prioritize initiatives across three products against attributed revenue targets
Define how email fits within multi-channel orchestration, establishing boundaries and handoffs between email, in-product messaging, and other channels
Data & use of data
Translate behavioral signals, predictive churn scores, and lifecycle stage classifications into actionable segmentation logic and program triggers
Define data requirements for email programs — specify the user signals, cohort definitions, and event triggers needed from the data engineering team, and own those requests
Own the team's contribution to the revenue attribution model — partner with data teams to define lifecycle-stage KPIs and validate that email is correctly credited under the new attribution framework
Own email dashboards with the data team and align them with lifecycle dashboards, so attribution reporting accurately reflects email's contribution to revenue at each funnel stage
Use generative and agentic AI tooling to drive personalization and automation at scale across a large, multi-product subscriber base
Operational
Manage and develop three email marketing specialists — set priorities, coach on execution quality, and connect daily work to strategic lifecycle goals
Coordinate across the email development team, data team, demand gen, and product stakeholders to deliver lifecycle programs end-to-end within airEML
Maintain and evolve automated email journeys across all four products, with the authority to rebuild or retire programs where data supports it
Ensure email deliverability and list health at scale across a large, multi-product subscriber base
What we expect from you:
5+ years in email marketing as a senior contributor or leader, retention marketing, or lifecycle marketing with an email focus — B2C or B2B SaaS/subscription products at scale preferred
Proven ownership of an email and/or retention/lifecycle program end-to-end — strategy, journey design, segmentation logic, and KPI ownership, not only execution
Familiarity with attribution models, including how attribution windows affect reported email performance and how to navigate model transitions
Experience using behavioral data and predictive models for segmentation, such as churn scoring or lifecycle stage classification
Hands-on experience with a major marketing automation or email platform (Braze, Klaviyo, Iterable, Marketo, HubSpot, or an internal equivalent)
A track record of cross-functional collaboration with Product and Data Science teams, not siloed within Marketing
Strategic thinking at the program level, not only the campaign level
Strong analytical skills, including comfort with dashboards and data-warehouse-sourced data, and the ability to derive lifecycle insights independently
Understanding of email deliverability and list health at scale (100K+ subscriber base)
A Bachelor's degree in Marketing, Communications, Business, or a related field, or equivalent practical experience
Upper-Intermediate (B2) or higher English, written and spoken
What helps you rock:
Experience in a multi-product or multi-brand environment
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
Location: Remote, Global
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
We are seeking a platform engineer to join our Edge & Networking squad. This team owns everything that happens at the network perimeter: API gateway, routing, load balancing, DNS, and secure global traffic distribution.
You'll design, build, and operate systems that are both robust and highly automated — enabling us to to scale reliably while maintaining low latency and high availability across our global infrastructure.
You will work closely with other infrastructure and product teams to ensure seamless integration, observability, and performance of our edge services.
WHAT YOU’LL BE RESPONSIBLE FOR:
- Help build and maintain the Supabase Cloud offering;
- Design and implement Supabase’s global edge router platform;
- Build programmable, API-driven routing logic to dynamically steer customer traffic;
- Work with DNS, WAF, IP networking, TLS termination, CDN integrations, and global load balancing;
- Implement advanced observability: relevant metric and log capturing, latency measurements, traffic shaping, routing health, and failure mitigation.
- Optimize routing performance to minimize latency and improve reliability across cloud regions.
- Collaborate cross-functionally with other teams to integrate networking solutions into the entire Supabase stack;
- Improve our system architecture to reduce costs while balancing security, reliability, and performance;
- Design CI/CD systems to speed up deployments with proper change and release management processes;
- Participate in on-call rotations, incident response, and post-incident reviews for edge-related issues;
- Resolve escalated support issues, while also identifying and resolving systemic issues across the platform.
YOU MIGHT BE A FIT IF YOU HAVE:
- 5+ years experience in SRE/DevOps/Cloud Infrastructure;
- 4+ years experience building and operating high-scale networking or edge infrastructure;
- Strong experience with HTTP, TCP/IP, TLS certificate management, CDN internals, load balancing, and global routing;
- Proficiency with traffic proxies / routers (e.g., Envoy, NGINX, HAProxy, Traefik, or building your own);
- Experience designing systems for high availability, failover, and real-time observability;
- Strong software engineering skills (Go);
- Strong debugging and troubleshooting skills across distributed systems;
- Knowledge of IPv6, BGP, Anycast, or advanced routing protocols;
- Experience in managing large deployments on AWS, GCP, Azure, or similar;
- Comfortable with cloud networking primitives (AWS, GCP, Azure, or similar);
- Experience with Infrastructure as Code tools (Pulumi preferred, Terraform/CDK etc also acceptable);
- Experience with being part of on-call rotations for large production systems.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Aufgaben:
— Du entwickelst Suchstrategien und nutzt alle klassischen Recruiting-Tools sowie Active Sourcing
— Du führst Vorstellungsgespräche und übernimmst die Vorauswahl für unsere Kundenunternehmen
— Du übernimmst mit erfahrenen Kollegen die Verantwortung für ganze Kundenprojekte
Qualifikation:
— Freude an der Arbeit mit Menschen und an dem Aufbau eines sozialen Netzwerks
— Eigenverantwortliches Arbeiten und hohe Einsatzbereitschaft
— Ausgeprägte Kommunikationsstärke sowie ein sicheres Auftreten
— Du bist motiviert, eigene Ziele zu erreichen und hast Freude an persönlichen Herausforderungen
— Du bist ein offener, positiver Mensch, bringst Humor mit und hast Lust auf eine dynamische und wertschätzende Arbeitsumgebung
Benefits:
— Ein hohes, attraktives Gehalt. Incl Bonus
— 30 Tage Urlaub
— Intensives Onboarding Programm, in dem du je nach Wissenslevel von “A” wie Aufbau eines eigenen Marktes, über “L” wie Leadership Academy und bis “Z” für Zielgruppen Marketing alles an die Hand bekommst
— Bei uns kannst Du Impact nehmen & frei mitgestalten!
Location: United Kingdom; Brazil; Ireland; Colombia; Argentina; Cyprus; Portugal; Lithuania; Canada; Mexico
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Krak is Kraken's consumer banking and payments product — a fast-moving team building the card, payments, and financial features that bring crypto to everyday life. The Krak Product Operations team sits at the heart of this, making sure the business can move quickly without getting blindsided by compliance, risk, vendor, or operational dependencies.
This is one of two roles in Krak’s Product Ops function, reporting to the Manager, Product Ops - Krak. You'll bring leadership to the day-to-day, working directly with compliance, legal, fraud, client engagement (CE), and external vendors to make sure new features land safely and successfully.
THE OPPORTUNITY
Product Ops at Krak is a co-ordination and intelligence function. Your job is to make sure that the cross-functional dependencies that could slow or derail delivery are surfaced early, actively managed, and resolved. You'll also help the team make better product decisions by curating the right operational data and bringing market and vendor intelligence into the room.
You'll work across four areas: compliance and risk co-ordination, third party vendor management, responding to management information (MI) and feature performance, and strategic market intelligence. Your job is to make sure the right conversations happen at the right time, and that nothing falls through the cracks on the way to launch.
Compliance & risk co-ordination
- Maintain live, product-specific trackers of open compliance and legal items, including DRIs, status, and upcoming milestones
- Triage new features against regulatory requirements ahead of development; ensure sign-off is built into delivery milestones
- Work closely with fraud leads to ensure fraud controls and risk/velocity rules are factored into feature design (card, third party payments, and others)
- Ensure fraud and CE teams are operationally positioned - with the right tooling, admin access, battlecards, and support articles - ahead of new product and feature launches
- Support incident response for product-related issues and ensure post-incident reviews feed into product changes
Third party vendor management
- Maintain product-specific vendor trackers covering status, open actions, key contacts, and upcoming milestones
- Own the cadence for performance reviews with key vendors and track actions to closure
- Maintain a working view of vendor roadmaps and capabilities; produce periodic briefings on where vendor developments create product opportunities or constraints
Responding to MI & feature performance
- Ensure experiments and feature launches are supported by readily available fraud, dispute, and CE metrics alongside commercial KPIs
- Interpret fraud, dispute, CE, and auth/decline data to identify emerging issues and surface them to the right teams
- Drive follow-through on cross-functional findings - whether that's a compliance flag or a vendor issue
Strategic market intelligence
- Scan the market for competitors' changes to features, pricing, and risk positioning
- Monitor regulatory and market developments that could affect the Krak roadmap
- Identify third party vendor capabilities that could enable features not yet on the roadmap; flag where the current stack may be a constraint
WHAT YOU BRING
- 3-5 years experience in a product operations, strategy, or programme management role in a consumer fintech, payments, or banking business - ideally at a company with a card or payments product
- Strong working knowledge of the regulatory and compliance landscape for consumer financial products in one of more regions
- Experience working alongside or within fraud and risk functions; understanding of how fraud controls interact with product design
- Proven ability to manage multiple concurrent workstreams with different stakeholders and different cadences, without dropping the ball
- Track record of turning complex operational data into clear, actionable MI for product and leadership teams
- Structured thinker who's comfortable in the detail but can step back and see the bigger picture
- Strong communicator - able to translate between the worlds of compliance, risk, engineering, and product
NICE TO HAVES
- Experience with card issuing programmes (scheme rules, chargeback processes, fraud typologies)
- Familiarity with third party banking and payments vendors (e.g. BIN sponsors, scheme processors, TPP aggregators)
- Prior experience in a fast-scaling consumer fintech or neobank
- Exposure to crypto or digital assets products
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Serbia; Almaty; Armenia
Workplace: remote
ABOUT YOU
We're looking for an experienced Technical Animator who is passionate about bringing quadruped characters to life with realistic, believable movement in Unreal Engine. You have a strong understanding of animal biomechanics and locomotion, and you're confident working across the full animation pipeline — from rigging and Control Rig setup to fully optimized, production-ready animation systems for multiplayer gameplay.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES
Develop and maintain animation systems for quadruped characters
Set up Animation Blueprints, State Machines, Blend Spaces, Animation Layers
Create and configure IK/FK, Full Body IK, and procedural animation systems
Set up locomotion: walk, trot, canter, gallop, turns, starts/stops, jumps
Configure blending, additive animations, sync groups, and transitions
Work with IK Rig / IK Retargeter and adapt animations between different skeletons
Work with motion capture data, cleanup, and retargeting
Create and maintain Control Rig tools
Fix foot sliding, popping, IK, and blending artifacts
Optimize Animation Blueprints, Control Rig, and skeletal animation systems
Develop and maintain animation systems for multiplayer projects
Work with networked locomotion, prediction, and reconciliation
Synchronize Montages and locomotion states in networked gameplay
Collaborate with animators, game designers, and programmers
Develop and improve the animation pipeline and internal tools
REQUIREMENTS
5+ years of experience in technical animation / gameplay animation
Hands-on experience with quadruped characters
Portfolio with quadruped animation examples — required
Strong knowledge of Unreal Engine: Animation Blueprints, Control Rig, IK Rig / Retargeter, Blend Spaces, State Machines
Solid understanding of animal biomechanics and quadruped locomotion
Experience with rigging, skinning, and skeleton setup
Experience with motion capture pipelines
Experience with Maya, MotionBuilder, or a similar DCC tool
Understanding of root motion, animation curves, notifies, montages, additive animation
Experience debugging and optimizing animation systems
Understanding of the differences between local and replicated character state
Understanding of which animation states/variables should be calculated locally versus driven by replicated gameplay state
Understanding of latency, desync, animation popping issues, and ways to minimize them
Conversational English
Experience working on AA or AAA game projects
NICE TO HAVE
Experience animating large quadrupeds (not just domestic animals, but heavy/massive locomotion)
Motion Matching / Pose Search
Full Body IK / procedural locomotion
Python / scripting
C++ in Unreal
Building animation tools
Experience optimizing NPC crowds / large numbers of skeletal meshes
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
Product marketers at Canonical sit between product and the market. They take deeply technical open source products and decide what they mean to a user and a buyer; which problem they solve, who should care, why we win, and what it should cost. That work shows up as positioning and messaging, launch plans, competitive intelligence, global campaigns, and the enablement that helps sales tell a coherent story.
This is a role for someone who wants ownership rather than a brief. You will pick up a portfolio area, form your own point of view on the market, and defend it with evidence. We expect product marketers to talk to customers and community members directly, and to bring opinions to product and sales rather than waiting to be told what to say.
We have a bias for action, focus effort on the most impactful activities, and take ownership of our results. We work across long buying cycles, balance storytelling with data, design experiments, track outcomes, and iterate rapidly to find what works.
Location: This role is remote for anyone based in EMEA.
The role entails
You will own product marketing for one of our product areas, from the market thesis through to the assets that sales and campaigns run on. You will be accountable for whether the story lands, whether launches convert, and whether the sales team can repeat the message without you in the room.
You will:
Own positioning, messaging, and the narrative hierarchy for your product area, and keep it consistent from the website through to the sales deck
Lead product launches end to end with tiering, timeline, cross-functional plan, assets, and post-launch reporting
Build and maintain the competitive picture for your area: who we lose to, why, and what we say about it
Support building the enablement that sales actually uses: battlecards, discovery questions, objection handling, demo narratives
Run structured customer and community research, including win-loss, to keep the messaging grounded in real language rather than internal assumptions
Partner with demand generation, content, web, and events to turn positioning into campaigns that move pipeline
Raise the standard of the craft around you through review, mentoring, and shared frameworks
What we are looking for in you
Strong written and verbal communication in English
An exceptional academic track record from high school and university
Proven product marketing experience in B2B software, SaaS, or open source
A track record of owning positioning and messaging for a product or portfolio, not just executing someone else's
Evidence of launches you led that changed a business outcome such as adoption, pipeline, or win rate
The technical curiosity to hold your own with product managers and engineers and to understand the product beyond the datasheet
Comfort using data to test a hypothesis, evaluate a campaign, and change your mind
Ability to influence and align stakeholders across product, sales, and marketing without formal authority
Excellent storytelling skills applied to technical solutions, for both developer and executive audiences
Skill at managing complex, cross-functional projects with several dependencies and a fixed date
Fast adaptation to change and to new technology in marketing
Proactive, outcome-driven, and confident operating independently at a global scale
Nice-to-have skills
Experience marketing to developers, or in infrastructure, security, or IoT categories
Familiarity with open source communities and commercial open source business models
Experience across both product-led and sales-led motions, and with the handover between them
Public speaking, webinars, or conference presence in a technical field
Experience mentoring or leading other product marketers
What we offer you
Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilization. Our compensation philosophy is to ensure equity right across our global workforce.
In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, please ask your Talent Partner.
🏠Fully remote working environment - we’ve been working remotely since 2004!
📚Personal learning and development budget of 2,000 USD per annum
💰Annual compensation review
🏆Recognition rewards
🏝 Annual holiday leave
👶Parental Leave
🧑💼Employee Assistance Programme
🧳Opportunity to travel to new locations to meet colleagues at ‘sprints’
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Mission of the role
To ensure the accurate, timely, and compliant processing of payroll for multiple UK clients. The UK Payroll Executive will be responsible for managing payroll data, processing payroll transactions, supporting workplace pension auto-enrolment, responding to client queries, and ensuring all payroll activities are completed in line with UK labour laws, HMRC requirements, tax regulations, and agreed client timelines.
The role requires strong attention to detail, client service, ownership, and the ability to manage multiple payrolls and deadlines efficiently while continuously looking for ways to improve workflows through technology, AI, and automation.
Key outcomes In the first 6–12 months
Outcome 1: UK Payroll Knowledge & Process Proficiency
Develop a strong foundational understanding of UK payroll regulations and processes and confidently apply the appropriate rules when preparing and processing client payrolls.
Become fully familiar with Sleek's internal payroll platforms and processes, including HMRC submissions such as RTI, FPS and EPS, workplace pension submissions, and year-end reporting requirements including P60s and P11Ds by the third month.
Outcome 2: Accurate & Compliant Payroll Processing
Process assigned client payrolls accurately and within agreed timelines, ensuring all payroll data is complete and correctly validated before submission.
Ensure 100% compliance with agreed payroll and statutory deadlines, including payroll runs, pension auto-enrolment submissions, and applicable HMRC requirements.
Identify discrepancies or potential issues early, take ownership of resolving them, and maintain high standards of confidentiality and data accuracy.
Outcome 3: Client Service & Responsiveness
Maintain a high level of client satisfaction by providing prompt, accurate, and professional responses to payroll-related queries.
Consistently achieve a CSAT target of at least 97% month-on-month while ensuring that client queries and emails are responded to within the agreed communication SLA, with no non-reply tickets or emails left unresolved at the end of the working day.
Build trusted relationships with clients by providing clear updates, proactively following up on outstanding information, and handling difficult conversations positively when required.
Outcome 4: Team Collaboration & Process Improvement
Work effectively with the UK Payroll team and other internal departments to ensure smooth payroll operations and timely resolution of client or processing issues.
Contribute to improving payroll processes and operational efficiency by identifying opportunities to use AI, automation, payroll technology, and improved workflows to reduce manual work, improve accuracy, and increase turnaround times.
Must-have experience
Minimum 1–2 years of hands-on UK payroll processing experience.
Experience working in a bureau, outsourced payroll environment, or shared services centre is preferred.
Experience managing multiple client payroll accounts is an advantage.
Working knowledge of UK payroll processes, HMRC requirements, tax regulations, and workplace pension processes.
Experience with payroll software such as BrightPay, Xero Payroll, or similar is an advantage.
Strong attention to detail and experience working with sensitive and confidential financial information.
Proven ability to manage multiple priorities and meet strict deadlines.
Strong written and verbal English communication skills.
Comfortable working with data and payroll-related reporting and metrics.
Practical experience or strong interest in using AI tools, automation, and IT applications to improve daily workflows.
Must-have attributes
Ownership & Accountability: Takes full responsibility for assigned payrolls and client accounts, follows through on tasks without constant supervision, and proactively resolves issues or roadblocks.
Humility: Open to feedback, willing to learn, and comfortable acknowledging knowledge gaps and seeking support when required.
Structured Thinking: Able to organise multiple client payrolls, deadlines, queries, and tasks in a clear and logical manner, while using sound judgement to prioritise competing requirements.
Data Driven & Attention to Detail: Comfortable working with numbers and payroll data, with a strong focus on accuracy. Able to identify discrepancies, missing information, or inconsistencies before they impact payroll processing or clients.
Can Have Tough Conversations in a Positive Way: Able to communicate clearly and professionally when dealing with sensitive payroll issues, missing information, delays, or difficult client situations while maintaining a constructive client relationship.
AI & Tech Savvy: Energetic about adopting new software, AI tools, automation, and technology to make payroll processes more efficient and effective.
The interview process
The successful candidate will participate in the following interview stages. We anticipate the process to last no more than 3 weeks from start to finish.
TA Screen / One-way Video Interview: Shortlisted candidates will be invited to complete a one-way video interview to assess spoken and written communication, relevant UK payroll experience, motivation, and initial background.
Technical Round: A 30-minute interview and practical assessment with the Hiring Team to assess UK payroll knowledge, payroll processing experience, attention to detail, ability to work with payroll data, and understanding of UK payroll processes and deadlines.
Soft Skills Round: A 30-minute chat with a member of the leadership team to evaluate real-world work scenarios against our core behavioural values, including ownership, humility, structured thinking, communication, and ability to handle challenging situations.
Reference Verification: Prior to final offer confirmation, we will conduct one professional reference check with your recent direct manager or supervisor. To keep the process moving smoothly, this step may be initiated during the final interview stages.
Requirement for background screening
Please be aware that Sleek is a regulated entity and as such is required to perform different levels of background checks on staff depending on their role. This may include using external vendors to verify:
Your education
Any criminal history
Any political exposure
Any bankruptcy or adverse credit history
We will ask for your consent before conducting these checks. Depending on your role at Sleek, an adverse result on one of these checks may prohibit you from passing probation.
Some other great things about working at Sleek
Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.
Flexibility: You’ll be able to work remotely. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year.
Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and holiday schedules. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.
Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.
Sleek is also a proudly certified B Corp. Since we started our journey in 2017, we’ve been committed to building Sleek as a force for good. In just over 5 years, we’ve joined a community of industry leaders like Patagonia, Ben & Jerry's, and P&G who are building an inclusive, equitable, and a regenerative economy.
Role Purpose
The Head of Partnerships is responsible for the strategic leadership, direction, and management of Bravo Networks' partnership portfolio. The role ensures the development, optimisation, and performance of key partner relationships, delivering sustainable value to the network, its members, and wider stakeholders. Operating as a senior representative of Bravo Networks, the Head of Partnerships will lead the commercial and strategic engagement with insurer and service provider partners, ensuring contractual commitments are delivered, opportunities for growth are maximised, and relationships are managed effectively at all levels. The role combines strategic leadership, commercial management, data-driven insight, and stakeholder engagement to support the achievement of Bravo's business objectives.
Key Responsibilities
Develop and execute the partnerships strategy in line with Bravo Networks' overall business objectives.
Identify opportunities to enhance partner performance, strengthen commercial relationships, and drive mutual growth.
Represent Bravo Networks at a senior level with insurers, service providers, and strategic partners.
Act as a trusted advisor and relationship lead across the partnership portfolio.
Relationship Management
Lead and maintain senior-level relationships across all partner accounts.
Establish regular governance and engagement frameworks to ensure effective communication and collaboration.
Manage complex stakeholder relationships, balancing the needs of partners, members, and the wider Bravo business.
Resolve commercial or operational challenges through effective negotiation and stakeholder management.
Commercial and Contract Management
Lead the development, negotiation, and management of partnership agreements and commercial frameworks.
Ensure all contractual obligations, service commitments, and performance measures are clearly defined and achieved.
Work closely with Bravo and insurer market teams to maximise the effectiveness and value of partnership arrangements.
Identify opportunities for enhanced commercial return and strategic value creation.
Performance and Data Insight
Oversee the collection, analysis, and interpretation of partnership performance data.
Produce meaningful commercial insights and recommendations to support strategic decision making.
Monitor partner performance against agreed objectives, contractual commitments, and key performance indicators.
Utilise market intelligence and performance data to identify trends, risks, and opportunities.
Collaboration and Stakeholder Engagement
Work collaboratively with the wider Bravo leadership team, insurer market teams, operations, finance, and other key stakeholders.
Good collaboration required across the Distribution and Services Team
Ensure alignment between partnership objectives and wider business priorities.
Support business development initiatives and market-facing activities where partnership engagement is required.
Promote a culture of collaboration, transparency, and continuous improvement.
Governance and Risk Management
Ensure robust governance processes are in place across the partnership portfolio.
Monitor compliance with contractual, regulatory, and company requirements.
Identify and manage commercial, operational, and reputational risks relating to partnership arrangements.
Maintain accurate reporting and oversight of partnership activity and outcomes.
Key Accountabilities
Delivery of the Bravo Networks partnership strategy.
Management and performance of partner relationships and commercial agreements.
Achievement of partnership revenue, growth, and value targets.
Delivery of contractual commitments and service standards.
Production of meaningful data analysis, reporting, and performance insights.
Effective stakeholder engagement across internal and external audiences.
Identification and delivery of strategic partnership opportunities.
Knowledge, Skills and Experience
Essential
Significant experience in partnership, insurer, supplier, or relationship management within insurance or financial services.
Strong commercial and negotiation skills.
Experience managing senior stakeholder relationships.
Proven ability to analyse and interpret complex data and performance information.
Experience developing and managing contractual and commercial frameworks.
Strong communication, presentation, and influencing skills.
Ability to operate strategically while maintaining operational oversight.
Ability to travel for Partnership meetings and events.
Mainly London.
Desirable
Existing knowledge of insurance distribution, broker networks, or affinity arrangements.
Experience leading strategic partnership programmes.
Understanding of regulatory and governance requirements within financial services.
Leadership Behaviours
Builds trusted and credible relationships.
Thinks strategically and acts commercially.
Delivers results through collaboration and influence.
Uses insight and data to drive decision making.
Challenges constructively and seeks continuous improvement.
Demonstrates integrity, accountability, and professionalism.
Represents Bravo Networks positively and effectively both internally and externally.
seniorEMEA
Holzkirchen, Germany
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УдалённоUnited Kingdom; Brazil; Ireland; Colombia; Argentina; Cyprus; Portugal; Lithuania; Canada; Mexico; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоseniorSerbia; Almaty; Armenia
УдалённоleadHome based - EMEA
УдалённоjuniorГеография найма не уточнена
УдалённоheadLondon
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