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Location: Mexico; Costa Rica; Chile; Brazil; Colombia; Peru; Argentina Workplace: Remote ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. The Role Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within -3 / - 8 UTC. We are looking for a hands-on Senior Accountant to own day-to-day accounting, monthly reporting, and ERP activities for Oyster entities around the world, with a focus on LATAM coverage. You will combine rigorous accounting judgment with proactive stakeholder management, lead close and audit activities, investigate complex discrepancies, and improve the systems and processes that keep a distributed finance function accurate and scalable. Key Responsibilities - Manage full-cycle accounting and intercompany transactions for global subsidiaries. - Prepare and review financial statements and balance-sheet reconciliations across multiple entities. - Lead month-end and year-end close activities, maintaining clear checklists and documentation. - Coordinate monthly, quarterly, and annual local statutory filings and provide complete support packages. - Oversee local statutory audits and resolve auditor questions and adjustments. - Reconcile local statutory records to the ERP - Conduct financial analysis, identify trends or discrepancies, and present decision-useful insights. - Own assigned ERP activities and improve accounting standards, controls, documentation, and automation. - Proactively coordinate dependencies across Finance, Payroll, Tax, Legal, and external partners. - Execute ad hoc financial projects and support junior teammates with practical guidance. Core Requirements - At least 5 years of accounting experience, including at least 1 year operating at senior-accountant scope. - CPA (or part-qualified) or an equivalent professional accounting qualification. - Strong knowledge of multi-entity accounting, intercompany transactions, financial reporting, reconciliations, close, and audit support. - Advanced Excel skills, including pivot tables and manipulation of large datasets. - Meticulous attention to detail and a logical, evidence-based approach to problem solving. - Ability to prioritize competing deadlines and maintain quality across several entities. - Strong written and spoken English, with effective stakeholder management in an asynchronous environment. - Proactive follow-through, sound judgment, and a continuous-improvement and automation mindset. Bonus / Nice-to-Have Experience - NetSuite or a comparable ERP. - Payroll accounting or SaaS experience. - High-growth startup or rapidly changing international environment. - Accounting across LATAM jurisdictions, including local statutory reporting and local-to-group reconciliation. This might not be right for you if... - You prefer a narrowly scoped, single-entity role with limited stakeholder contact. - You are uncomfortable investigating ambiguous discrepancies or making evidence-based accounting recommendations. - You need close supervision to manage deadlines, follow up with stakeholders, or keep work documented. - You prefer manual routines and have little interest in improving controls, systems, or automation. You'll also need - A reliable home internet connection and fluency in both written and spoken English. HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: EMEA; Romania; Portugal; Spain; Poland; South Africa Workplace: Remote ✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere. We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing: - Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time - Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek - A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance - The only B Corp-certified global employment platform ~ independently verified since 2023 Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one. And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply. The Role Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire, this role requires you to be based within +4 / -4 UTC. We are looking for a hands-on Senior Accountant to own day-to-day accounting, monthly reporting, and ERP activities for Oyster entities around the world, with a focus on EMEA coverage. You will combine rigorous accounting judgment with proactive stakeholder management, lead close and audit activities, investigate complex discrepancies, and improve the systems and processes that keep a distributed finance function accurate and scalable. Key Responsibilities - Manage full-cycle accounting and intercompany transactions for global subsidiaries. - Prepare and review financial statements and balance-sheet reconciliations across multiple entities. - Lead month-end and year-end close activities, maintaining clear checklists and documentation. - Coordinate monthly, quarterly, and annual local statutory filings and provide complete support packages. - Oversee local statutory audits and resolve auditor questions and adjustments. - Reconcile local statutory records to the ERP - Conduct financial analysis, identify trends or discrepancies, and present decision-useful insights. - Own assigned ERP activities and improve accounting standards, controls, documentation, and automation. - Proactively coordinate dependencies across Finance, Payroll, Tax, Legal, and external partners. - Execute ad hoc financial projects and support junior teammates with practical guidance. Core Requirements - At least 5 years of accounting experience, including at least 1 year operating at senior-accountant scope. - CPA (or part-qualified) or an equivalent professional accounting qualification. - Strong knowledge of multi-entity accounting, intercompany transactions, financial reporting, reconciliations, close, and audit support. - Advanced Excel skills, including pivot tables and manipulation of large datasets. - Meticulous attention to detail and a logical, evidence-based approach to problem solving. - Ability to prioritize competing deadlines and maintain quality across several entities. - Strong written and spoken English, with effective stakeholder management in an asynchronous environment. - Proactive follow-through, sound judgment, and a continuous-improvement and automation mindset. Bonus / Nice-to-Have Experience - NetSuite or a comparable ERP. - Payroll accounting or SaaS experience. - High-growth startup or rapidly changing international environment. - Accounting across EMEA jurisdictions, including local statutory reporting and local-to-group reconciliation. This might not be right for you if... - You prefer a narrowly scoped, single-entity role with limited stakeholder contact. - You are uncomfortable investigating ambiguous discrepancies or making evidence-based accounting recommendations. - You need close supervision to manage deadlines, follow up with stakeholders, or keep work documented. - You prefer manual routines and have little interest in improving controls, systems, or automation. You'll also need - A reliable home internet connection and fluency in both written and spoken English. HOW WE WORK TOGETHER AT OYSTER Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team. Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us. HOW YOU WORK With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster: - Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere. - Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country. - Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service. - Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options. - Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally. - WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly. ✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE  We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment. Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations. Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.

Location: Philippines Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive. Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue. In addition to our core business, Workstream is home to a small, fast-moving Robotics team focused on advancing the next generation of artificial intelligence and robotics. We partner with a leading AI and robotics company to produce high-quality, large-scale egocentric (first-person) video datasets that help train advanced AI models. Here are our Company Values and we’d love to have individuals who can be a culture add to our team! Grow With Us We are looking for a Software Engineer to join our growing Robotics Data Collections team. This role will keep the footage flowing, from a stuck upload at a capture site to the dashboard screen the operations team reads every morning. Your users are real people a few metres away: the operators and contributors recording every day. When something breaks, it's their hours, their pay, and their patience on the line, and this role exists to care about that deeply. You'll see your users face to face at capture sites, hear them in the support channels, and build with them in mind. Every day, capture sites record hours of footage that must land safely in the cloud. When it doesn't (a stuck upload, an unreadable card, an app refusing to finish, hours that don't add up), you are the engineer who finds out why, unblocks it without losing data, and then improves the software so it explains itself next time. The work spans every surface the operation touches: a desktop app site staff use to offload and upload footage, a phone app contributors record with, web dashboards and reports, and the physical devices themselves. You'll build on some of these surfaces and debug on all of them. You are also the engineering voice site staff hear every day. Our operations run on Slack, across time zones. Operators post a screenshot of an error and ask what it means and what to press next. The core engineering team wakes up hours later and reads what you wrote to understand what happened in the field. This role lives in that conversation, translating between confused screenshots and root causes, in both directions. This is an AI-first job. The operation is scaling faster than any team could answer tickets one at a time, so we don't. You'll use AI agents as a daily multiplier: to write diagnostics while you're still reading the error, to investigate many stuck uploads at once, to draft the guide while you fix the cause. This role will start as a contractor position, with a high likelihood of transitioning to a full-time role after three months, depending on business needs and performance. What it's like Small, fast-moving team; your work shows up in the operation the same week. A mix of support conversations, focused software days, and field days at capture sites. AI agents are a first-class part of how the whole team works. You'll work directly with the Day In The Life Product engineering (40%) Build features in the desktop and mobile apps. Ship improvements to the desktop app site staff run every day (offloading cards, uploading, seeing what landed) and the phone app contributors record with: better flows, clearer states, fewer ways to get stuck. Build the dashboards and reports the operation runs on. Hours and progress reports, upload accounting, status screens: make the numbers trustworthy and the words on screen say what's actually happening. Write software every week, with AI as your leverage, across the desktop app (Electron), the phone app (React Native), web dashboards (React/TypeScript), and Python services and tooling. You'll routinely have AI agents write and iterate on diagnostics, tests, and features with you. Field support & debugging (35%) Run the daily support loop. Be the first responder in our support channels when site staff hit upload, app, or device problems; answer in plain language, unblock them fast, and follow through until it's resolved, not just explained. Diagnose and unblock the upload path. When footage is stuck between a capture card and the cloud, trace where and why (device, card, app, network, cloud), get it moving again safely, and make sure nothing is lost or double-counted along the way. Scaling the operation (15%) Solve classes of problems, not instances. Every question the ops team has to ask an engineer twice is a gap; turn recurring ones into self-serve screens, clearer error messages, AI-powered diagnostics, and guides operators reuse. Your goal is that the operation can grow without support growing with it. Devices & hardware (10%) Be hands-on with devices when the problem is physical. Use AI-written tests to check why a camera or battery isn't behaving, open a device to inspect it, and swap parts like cameras and buttons. No soldering. You'll also help put beta hardware in operators' hands and report what breaks. Who You Are Deep care for the user. The operators and contributors using what you build are people you'll know by name; their lost hour bothers you until it's found, and "works on my machine" isn't done. Flexible, fast, and scrappy. You'd rather ship a working fix today and improve it tomorrow than design the perfect one next week; you're comfortable when this month's job looks different from last month's. A willing debugger and problem-solver. You can follow data through a pipeline with many stages, form hypotheses, write quick tests (with AI's help), and follow the evidence rather than guessing, wherever the problem lives. AI-leverage mindset. You already use AI tools well and they multiply you; when problems repeat, your instinct is to build something that solves the whole class rather than working through them one by one. You treat the challenges of a scaling team and operation as the fun part, not the fine print. Strong communicator, concretely. With site operators and contributors, you answer "what does this error mean?" with what it means and what to press right now, in plain words, and you write step-by-step guides a non-technical person can follow on the first try. With the operations team and core engineers, you write down what you saw and tried, pick up a thread someone left overnight, ask good questions, and keep a problem moving across time zones until it's solved. A collaborator across teams. You stay patient on the fifth "it's still not working," and people finish a conversation with you knowing exactly what to do next. Care for data integrity. In our world, a lost or double-counted recording is someone's unpaid hours; you treat that seriously. Self-directed. You'll often be the only engineer on site, supported by a remote team in other time zones. Preferred Qualifications Solid software fundamentals: working Python, comfort in Linux (services, logs, networking), and the ability to build app UIs Strength in at least one of web (React/TypeScript), desktop (Electron), or mobile (React Native), and the willingness to become productive across all three and debug anything Daily, effective use of AI coding tools and agents Clear written English for remote, asynchronous work Located in Metro Manila, and able to travel to capture locations regularly Nice To Have Experience shipping Electron or React Native apps to real users Experience in a support-adjacent engineering role: field engineering, solutions engineering, IT for operations teams Hardware tinkering: Raspberry Pi and single-board computers, cameras, taking devices apart; 3D printing for jigs and mounts Familiarity with cloud storage, upload pipelines, SQL/Postgres, or fleet/IoT management Know More About Workstream https://www.workstream.us/blog/funding-series-b https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/ https://techbuzz.news/buzzworthy-august-27-2021/ Additional Information Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. We are committed to the full inclusion of all qualified individuals.

Location: Warsaw, Poland Dentons Business Services EMEA is the operational backbone of Dentons, supporting the world's largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa. As a crucial component of Dentons' global network, our EMEA business services team plays a key role in driving efficiency, innovation, and collaboration. About the Opportunity The Key Clients Specialist is responsible for independently managing day-to-day revenue processes for assigned strategic and global clients, ensuring accurate, timely and consistent service delivery across Dentons offices and regions. The role acts as an operational point of contact for Partners, Finance teams and client representatives and manages standard to moderately complex activities across client onboarding, billing and e-billing, reporting, revenue monitoring and ongoing data maintenance. The Specialist resolves operational issues, contributes to process improvement and supports less experienced colleagues through knowledge sharing and practical guidance. The role provides opportunities to develop expertise in complex global client processes, stakeholder advisory, automation and process design and progress toward a Senior Key Clients Specialist position. Resposibilities Revenue operations: Manage day-to-day revenue processes for assigned clients, including onboarding, billing, e-billing, invoice review, reporting, data maintenance and revenue monitoring. Client ownership: Ensure activities are completed accurately and on time, following up on outstanding actions or information. Stakeholder communication: Work closely with Partners, Finance teams and other internal stakeholders on operational and financial matters. Client contact: Act as a day-to-day contact for client Finance, billing and Legal Operations teams, resolving routine queries and coordinating follow-up. Issue resolution: Investigate and resolve standard operational issues, escalating complex, high-risk or non-standard matters when needed. Reporting and analysis: Prepare and validate financial and operational reports, identify discrepancies and highlight relevant trends. Quality and compliance: Deliver accurate, timely and client-focused support in line with Firm policies, client requirements and financial controls. Process improvement and automation: Identify opportunities to simplify and improve processes using Excel, macros, AI and approved automation tools. Documentation and knowledge sharing: Maintain client-specific procedures and support Junior Specialists and Interns with process-related guidance. Projects and flexibility: Support client implementations, process changes, team initiatives and peak workload periods. Requirements Bachelor’s or Master’s degree in Finance, Accounting, Economics, Business Administration or a related field. 2 years of professional experience, including at least one year in a revenue, billing or financial operations role. Good understanding of revenue management, billing, e-billing and financial reporting processes. Ability to interpret financial data, identify discrepancies and understand their operational impact. Knowledge of client billing requirements, rates, pricing arrangements and financial controls. Familiarity with process improvement, automation and professional-services financial operations. Benefits Private medical healthcare provided by Medicover MultiSport card Benefit Cafeteria system Option to join a private insurance plan An additional day off for your birthday Tailored learning & development opportunities Hybrid work model with a modern office in Warsaw city center

Location: Costa Mesa, United States; Santa Ana, United States 📍 Location: Santa Ana / Costa Mesa, CA 🏢 Work Arrangement: On-Site 🚀 Start Date: TBD 💰 Compensation: TBD — based on skills and experience Important Screening Requirements Must be a U.S. Citizen . Must be able to obtain and maintain a Top Secret / SCI (TS/SCI) security clearance . Associate degree or equivalent relevant experience. 5+ years of experience in manufacturing, quality, or engineering-related roles. Experience supporting hardware development and quality management in a manufacturing environment. Ability to read and interpret engineering drawings, work instructions, CAD, and wire diagrams . Experience using calibrated inspection equipment such as calipers, micrometers, CMM, Faro arm, or OMM . Experience working within AS9100, ISO 9001, IATF 16949, or a similar quality management system . Must be able to work on-site in Santa Ana or Costa Mesa, CA . About the Role We are seeking a Quality Specialist – MRB & Nonconformance to support manufacturing quality operations within an advanced aerospace and defense environment. This role will manage the Materials Review Board (MRB) process and work closely with manufacturing, engineering, quality, inspection, warehouse, suppliers, and other cross-functional teams to resolve nonconforming materials and improve production quality. The ideal candidate is hands-on, highly detail-oriented, and comfortable working directly within a manufacturing environment to identify issues, drive containment, support investigations, and improve quality processes. What We’re Looking For We’re looking for a hands-on quality professional who can take ownership of MRB and nonconformance activities while working directly with manufacturing and engineering teams. The successful candidate will be comfortable investigating quality issues, coordinating containment and disposition activities, analyzing inspection and traceability data, and identifying opportunities to improve manufacturing quality and productivity. Key Responsibilities MRB & Nonconformance Management Manage the site Materials Review Board (MRB) process. Work closely with manufacturing operations to support resolution, containment, and improvement of nonconforming materials. Review manufacturing work instructions and provide quality feedback. Provide clarification and support go/no-go decisions for inspectors. Lead containment activities for nonconforming items, including inspection and verification of affected parts. Assist with root-cause investigations. Coordinate internal triage with engineering teams to support nonconformance dispositions. Track investigative actions and ensure required tasks are completed on time. Ensure MRB data collection and entry are accurate and complete. Communicate quality issues and process performance to key stakeholders. Track and report MRB metrics on a weekly basis. Inspection & Quality Operations Execute vendor Return Material Authorizations (RMAs) in partnership with Warehouse and Purchasing teams. Manage quality containment for materials, tooling, and inspection equipment associated with nonconformances. Create inspection plans for incoming materials, in-process inspections, and end-of-line inspection activities under the direction of Product Quality Engineers. Train technicians and inspectors on inspection plans and data-capture requirements. Propose, develop, and implement quality assurance policies and procedures. Perform internal audits of processes and procedures as directed by Quality Systems Engineering. Data Analysis & Continuous Improvement Identify and recommend continuous improvement projects focused on productivity, quality, and process effectiveness . Analyze quality and traceability data to identify trends, inconsistencies, variation, and process issues. Stay current with inspection technologies and techniques and recommend improvements to inspection processes. Analyze inspection results and provide actionable feedback to production, manufacturing engineering, and quality engineering teams. Required Qualifications Associate degree or equivalent experience in a relevant field. 5+ years of experience in manufacturing and/or quality or engineering-related roles. Experience working in a manufacturing environment supporting hardware development and quality management . Proficiency with CAD software and inspection data management software . Experience using calibrated inspection equipment, including: Calipers Micrometers CMM Faro arm OMM Ability to read and interpret engineering drawings, wire diagrams, work instructions, and CAD. Experience with investigative and inspection methods such as X-ray inspection, digital characterization, and material certificates of compliance . Experience working within an AS9100, ISO 9001, IATF 16949, or similar QMS environment . Experience with validation and testing of assemblies and components. Experience communicating with suppliers and cross-functional teams. Strong attention to detail and organizational skills. Ability to work independently and collaboratively. Preferred Qualifications Technical or Associate degree in Quality, Mechanical Engineering, Aerospace Engineering, or a related field . Direct experience conducting First Article Inspection (FAI) and preparing First Article Inspection Reports. ASQ Certified Quality Engineer, Quality Improvement Associate , or equivalent certification. IPC-A-610 or IPC-A-620 certification. Experience in low-rate production manufacturing environments . Knowledge of Geometric Dimensioning and Tolerancing (GD&T) . Experience inspecting electrical and electronic components, including power supplies, PCBs, and wire harnesses . Experience with manufacturing systems and tools such as Jira, MES, ERP, Teamcenter, and CAD . Experience auditing manufacturing processes and procedures. Strong communication skills across engineering, manufacturing, quality, suppliers, and other cross-functional teams. 🔎 Ideal Candidate Profile The strongest candidates will bring a combination of hands-on manufacturing quality experience, MRB/nonconformance expertise, inspection knowledge, and strong problem-solving skills . Experience with aerospace quality systems, FAI, GD&T, and electronic hardware inspection will be especially valuable.

Location: United States (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. ABOUT THE ROLE Teleport Cloud takes our traditionally open-source and enterprise access plane and provides a SaaS option for our customers to adopt. As such, our team is building our production and software as a service infrastructure from scratch. We tackle the hard problems that allow our customers to trust us for secure and reliable access to their infrastructure. Excellent security is table stakes; a security breach can compromise our customers' infrastructure. We must also balance security with maintaining productivity and building a compelling product offering for our customers. Most of the code you will write will be written in Go. We strongly encourage you to explore our GitHub Repo https://github.com/gravitational to get a taste of what we are building. Important information - We require to be in-person in our Oakland, CA, office for the onboarding week. - We conduct background checks. WHAT YOU'LL DO - Re-engineer the core teleport product to scale globally and optimize routing latency for teams distributed around the world - Re-write portions of the core Teleport product to enable our goals for the cloud product - Build out our monitoring and observability stack to alert us to production issues and minimize false positives so we can all get a good sleep at night - Work on automation to tackle and eliminate the highest toil activities - Execute on traditional operation challenges, such as patching, scaling, backup and restore, disaster recovery, and more - Investigate the outages and incidents our customers experience with our product - Participate in the on-call rotation to ensure 24/7/365 system uptime. WHAT WE'RE LOOKING FOR - Willingness to collaboratively work with Teleports’ engineers on coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/sre/challenge.md as part of the interview process. - 8+ years of progressive experience in Software Engineering and/or SRE/DevOps roles. - Strong experience in Linux systems, networking, containers, and troubleshooting. - Have solid Go and production Kubernetes development experience. - Technical leadership experience. - Strong experience developing scripts, automation, submitting patches to the product codebase, or building tooling that incorporates AI agents into operational workflows. - AWS Cloud experience is preferred, GCP experience is acceptable. - Systems Observability tools: Prometheus, Grafana, Loki etc. - Operate and support the observability platform to maintain visibility and reliability. - Experience operate in a team where sound security choices are critical, and where reasoning about correctness and system invariants (e.g. formal or property-based methods) is valued. - Intellectual curiosity and a willingness to master new technologies. - Transparency, honesty, and a no-ego mindset. - Excellent communication skills. HOW WE HIRE Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do. For this role, we use a take-home challenge that mirrors real work at Teleport — on your time, your way. You'll have support from the team throughout. 1. Zoom meeting with a Teleport recruiter. You’ll learn about the company, our products, compensation philosophy, interview process, and key requirements. 2. Zoom meeting with the Hiring Manager or a Lead Engineer. They will walk you through the coding challenge and answer your questions. 3. Coding challenge collaboration. The day after your meeting with the Hiring Manager or Lead Engineer, you join a Slack channel and complete a coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/sre/challenge.md using GitHub. The challenge usually takes about 2 weeks and ends with a Zoom meeting with the Hiring Manager and a member of the interview team to review your solution. 4. If your challenge solution meets our bar, you'll receive an offer to join Teleport. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/

Location: United States Location: on-site, LC1 (OC21), Santa Ana / Costa Mesa, CA. What you'll do: · Manages the site Materials Review Board (MRB) process · Be fully imbedded within manufacturing process to actively assist in providing resolution, containment, and improvement to nonconforming materials · Review Manufacturing Work Instructions and provide feedback · Support in providing clarification or go/no-go decisions to inspectors · Lead and own the execution of containment of nonconforming items including inspecting to verify non-conforming parts · Assist in the root cause analysis · Manage internal triage with engineering teams to support nonconformance dispositions and ensure the investigative tasks are completed in a timely manner · Ensure data collection and entry is accurate and complete for the MRB process · Communicate the process performance and quality issues to key stakeholders to drive improvements · Track and report out MRB metrics on a weekly basis · Execute vendor return material authorization (RMA) with partnership between Warehouse and Buyers to ensure material leaves the MRB area for suppliers. · Manage quality containment process for material, tooling, and inspection equipment that are involved in non-conformances impacting production capacity and capability. · Create inspection plans for incoming material, in-process inspection steps, and end of line inspection, as per direction from product quality engineers · Train technicians and inspectors to execute inspection plans and data capture in the process. · Propose, develop and implement quality assurance policies and procedures and review with the product quality engineers · Review and propose continuous improvement projects for productivity gains, quality improvements, and benefits to Client's quality policy. · Perform internal audits on processes and procedures, as per direction from Quality Systems Engineer · Deep dive into data and traceability investigations to identify trends, oddities, inconsistencies, and variation that impacts the effectiveness of processes, procedures, and product quality. · Stay current with new inspection technologies and techniques and recommend improvements to the inspection process Required Qualifications: · Must be a US citizen; must be able to obtain and hold a TS/SCI. · Associate degree or equivalent in a relevant fields, or equivalent experience in lieu of education · 5+ years of experience in manufacturing and/or a quality/engineering related role · Experience in a manufacturing environment supporting HW development and quality management · Proficiency with computer-aided design (CAD) software and inspection data management software. · Ability to work independently and as part of a team. · Attention to detail and strong organizational skills. · Experience with Calibrated equipment (calipers, micrometers, CMM, Faro arm, OMM, etc.) · Experience reading and interpreting engineering drawings (wire diagrams, work instructions, CAD) · Analyze inspection results and provide feedback to production, manufacturing engineering, and quality engineering departments. · Experience using investigative equipment such as x-ray inspection, digital characterization, material certificate of compliance, etc. · Experience in a facility with AS9100, ISO9001, IATF 16949 or similar QMS standard · Experience with validation and testing assemblies and their components · Experience with communicating with suppliers and cross functional teams Preferred Qualifications: · Technical or Associates degree in related quality/mechanical/aerospace engineering field · Direct experience conducting First Article Inspection and Report for internal manufacturing · ASQ Certified Quality Engineer, Quality Improvement Associate, or equivalent. IPC-A-610 or IPC-A-620 Certification · Existing work experience is low rate production manufacturing environment · Knowledge & understanding of dimensioning and tolerancing as per Geometric Dimensioning and Tolerancing (GD&T) · Experience with inspection of Electrical and Electronic Components (Power Supplies, PCBs, wire-harnesses) · Experience with Manufacturing processes and their related systems (Jira, MES, ERP, Teamcenter, CAD) · Experience with auditing processes and procedures in a manufacturing environment · Detail oriented self starter with minimal oversight - strong ability to communicate with different cross functional teams

Location: Argentina Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. We’re looking for a Senior Software Engineer to build and evolve Webflow Cloud, helping builders and marketing practitioners build, deploy, and run full-stack web applications with the assistance of cloud based AI agents. ABOUT THE ROLE: - Location: Remote-first (Argentina) - Permanent, full-time employee (this is not a contractor position) - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for an existing vacancy - Reporting to the Senior Engineering Manager, Cloud   As a Senior Software Engineer, Cloud, you'll … - Build and operate reliable cloud services on AWS and Cloudflare, drawing on experience with compute, storage, networking, and managed infrastructure. - Evolve the infrastructure that powers web applications and AI agents on Webflow Cloud. - Participate in the team’s on-call rotation, investigate production incidents, and drive improvements that prevent recurring issues. - Utilize CDN and edge compute capabilities that help customers deliver fast, resilient websites and applications around the world. - Own features from customer problem through design, implementation, rollout, and ongoing improvement. - Use AI-assisted development practices to accelerate delivery while applying sound engineering judgment, rigorous validation, and clear accountability for code quality. - Participate in engineering citizenship activities such as co-authoring engineering blogs, strengthening our hiring processes, and leading internal hackathon teams. ABOUT YOU: - BA/BS Degree or equivalent experience - 5+ years building and operating backend services in production - Demonstrated experience in backend service design  defining service boundaries, contracts and data ownership, not only implementing within them - Business-level fluency to read, write and speak in English   You'll thrive as a Senior Software Engineer, Cloud, if you … - Have experience building and operating production services on AWS, Cloudflare, or similar cloud platforms. - Have experience designing data models, optimizing queries, and operating production databases such as PostgreSQL or MongoDB. - Are fluent in TypeScript and Node.js, and comfortable with edge runtimes. - Understand modern website and web application architecture, including HTTP, caching, CDNs, and edge compute. - Apply best practices for performance, security, accessibility, and reliability. - Take ownership of features from early discovery and technical design through delivery and ongoing operation. - Use AI effectively in your personal or professional development practices. - Make pragmatic technical decisions that balance customer needs, delivery speed, and long-term maintainability.   OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Monthly stipends that flex with your life. Localized support for work and wellness expenses — from Wi-Fi to workouts. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.

Location: Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We're looking for a Senior Staff Software Engineer to join our Payments Team, based in the Hong Kong. Payments is where OKX meets the real financial world. Our team has built and operates the infrastructure connecting OKX to dozens of payment channels across global markets, giving users deposit and withdrawal options that are fast, convenient, and — most importantly — trustworthy. That platform moves and safeguards user assets at institutional scale, continuously, across time zones and regulatory environments. This is not a greenfield team looking for its footing. The team is established, the platform is in production at scale, and we are actively expanding — both in scope and in headcount. That combination is rare: you get the leverage of joining a growing team where your work visibly shifts the roadmap, along with the discipline that comes from a system already trusted with real money. It's also an unusually good place to learn. Payments is a domain that's hard to pick up from the outside — every market has its own rails, its own settlement behavior, its own failure modes, its own compliance expectations. Here you'll work across a wide range of payment methods and channels, and you'll build the judgment that comes from operating financial systems where the stakes are real: how to design for correctness when money is on the line, how to reconcile, how to recover, how to keep a platform observable enough that you find problems before your users do. You'll work closely with product managers, designers, and partner-facing teams, and you'll set the technical bar for the engineers around you — through design docs, code reviews, and the everyday habit of doing things properly when nobody's watching. If you like the sound of a team where the problems are genuinely hard, the standard is high, and your opinion changes the outcome, we'd like to talk. What You’ll Be Doing Design and build the core. Develop high-scale, 24/7 APIs and distributed payment services across multiple cloud providers, using Java and Spring Boot as the primary stack. Own systems end to end — from design doc through production ownership. Expand our global reach. Help integrate and scale new payment channels and methods across markets, each with its own technical, operational, and reliability characteristics. Protect user assets. Build for correctness first: consistency, idempotency, reconciliation, failure recovery, and the operational tooling that lets us stand behind every transaction. Set the technical bar. Participate actively in design and code reviews, giving and receiving direct, constructive feedback. Help evolve the standards a growing team builds on. Solve the hard problems. Investigate complex distributed-systems challenges and drive them to resolution rather than handing them off. Partner across functions. Work with product, design, and partner teams across regions to turn ambiguous requirements into shipped systems, and to unblock dependencies before they become delays. Grow the team's capability. Mentor engineers and share what you learn. Seniority here is measured in leverage, not just output. Stay curious. Keep pace with a fast-moving industry and bring the good ideas back. What you'll take away from this role Deep, practical fluency across a wide range of global payment methods and channels — knowledge that is genuinely hard to acquire anywhere else Experience designing and operating systems entrusted with substantial user assets, where correctness and recoverability are non-negotiable A track record of shipping in a regulated, high-stakes domain at real scale What We Look For In You 8+ years of backend software development experience, with a proven track record of building and operating high-availability, large-scale applications. Strong engineering fundamentals — data structures, algorithms, concurrency, and software design patterns — and the judgment to know when to reach for which. Ownership instinct. You take responsibility for outcomes, not just tickets. When something's broken or unclear, you move toward it. Ability to drive cross-team collaboration, managing complex dependencies and competing requirements without losing momentum. Excellent problem-solving skills, and comfort operating with autonomy in a fast-paced environment. Strong written and verbal communication. You can explain a complex technical trade-off to an engineer and to a non-technical stakeholder, and land it with both. Genuine interest in crypto or fintech, and in building things that make money move better. Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 16M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Director, Engineering Location: Remote US, Only Compensation: $165,000 to $190,000 base plus bonus and equity What You’ll Do: Huntress is building an Agentic SOC. When our detection pipeline raises a signal, an LLM-based agent picks it up and investigates it end-to-end. It gathers telemetry across our products, reconstructs what happened, and makes a well-documented determination about whether the activity is malicious. Over time, it will take on more of the work itself, growing from resolving routine cases to acting fast when it finds an attack and handing analysts cases with the evidence already assembled. This system is meant to augment our analysts, not replace them. It takes the high-volume, repetitive work off their plates so they can focus on complex cases and hands-on keyboard intrusions where human expertise matters most. It also reduces toil in the rest of their day by using LLMs to pre-process the output of the tools analysts use constantly, so they start from a clear picture instead of raw telemetry. This isn’t a chatbot bolted onto a dashboard. The system investigates a large volume of signals a day across thousands of customer organizations. Many signals are benign, but some are live intrusions where minutes matter. The telemetry the system reads comes from environments where attackers are actively operating. Because the system makes real decisions, like closing an investigation or isolating a host, it has to be right, it has to show its work, and it has to know when to hand off to a person. As a Senior Software Engineer on the Agentic SOC team, you’ll build and ship core parts of this system. You’ll work closely with the team’s technical leads, SOC analysts, product researchers, and product managers. You’ll own significant pieces end-to-end, from an ambiguous problem to a production feature you can show is working. We make full use of AI coding tools to enable you to accelerate your development. We don’t cap token usage. We expect you to use AI and all tools responsibly. Responsibilities: Build the investigation system. You design, build, and ship the components that make agentic investigation work: the tools agents use to query telemetry, the logic that drives an investigation, and the structured, evidence-backed output that analysts and customers see. Turn analyst expertise into agent behavior. You sit with SOC analysts and product researchers to understand how they triage and investigate a given kind of Signal, then encode that into what the agent looks for, what it gathers, and how it explains its conclusions. Take toil off analysts’ plates. You build LLM-powered features that pre-process the output of tools analysts use every day. They summarize, correlate, and highlight what matters, so analysts spend their time on judgment instead of assembly. Measure what you ship. You build and extend the evaluations that tell us whether the system is getting better or worse, and you back your changes with evidence rather than a handful of good-looking examples. Build with a security mindset. The agent reads attacker-influenced data, runs across thousands of customer tenants, and can take action in customer environments. You think about how what you build could be misused or manipulated, and you design for it. Build for production. You write reliable, observable, cost-conscious code that behaves well when models are slow, wrong, or unavailable. You operate what you build and help keep the system healthy as new detections and products come online. Collaborate and raise the bar. You give thoughtful code reviews, help teammates get unstuck, share what you learn about building with LLMs, and contribute to technical discussions and design reviews with clear reasoning about tradeoffs. Balance rigor with pragmatism. You know when to prototype quickly to learn something and when to slow down because the cost of being wrong is high. What You Bring To The Team: 6+ years of professional software development experience, including building and operating production backend systems Experience building applications with LLMs, including tool use, structured output, prompt and context design, and evaluation. Experience shipping agents to production is a strong plus An understanding of how LLM-based systems fail, and good habits for testing and debugging non-deterministic behavior Solid backend fundamentals, including APIs, background jobs and queues, concurrency, relational databases such as Postgres, and data stores such as Redis Strong skills in one or more backend languages and the ability to pick up new ones quickly. Our primary stack is Ruby on Rails. Prior Rails experience isn’t required, and we expect you to become fluent in it Security awareness: you think about untrusted input, access control, and keeping one customer’s data separate from another’s Curiosity about how security analysts think and work, and a willingness to spend real time learning from them Experience with AWS, Azure, or other public cloud environments Experience with AI coding tools, such as Claude Code BS or MS in Computer Science or Engineering, or equivalent experience Bonus Points: Experience working in or building for a SOC, incident response, threat hunting, or detection engineering. It isn’t required, but it helps a lot, because we build these workflows around how our analysts actually investigate Familiarity with endpoint, identity, and Microsoft 365 telemetry and with attacker tradecraft (e.g., MITRE ATT&CK) Experience building evaluation pipelines or datasets for ML or LLM systems Experience with Ruby on Rails What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth #BI-REMOTE Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP is hiring an Electrical Engineer II to help advance the performance, reliability, and scalability of WHOOP wearable technology and supporting hardware. As a member of the Hardware Engineering team, you will play a hands-on role in designing, testing, characterizing, debugging, and improving electrical systems throughout the product lifecycle, from early development and prototyping through high-volume production and continuous improvement. You will work closely with Electrical, Mechanical, Firmware, Manufacturing, Quality, and Supply Chain teams to investigate complex technical challenges, develop and validate robust solutions, and drive improvements in product performance, quality, reliability, and manufacturability. RESPONSIBILITIES: - Design, test, characterize, debug, and optimize low-power, mixed-signal electronic circuits and systems across new product development and continuous improvement initiatives - Contribute to schematic design, component selection, PCB development, hardware prototyping, board bring-up, and design iteration to improve system performance, robustness, and manufacturability - Develop and execute electrical experiments, characterization plans, and validation testing to understand system behavior, investigate failures, identify root causes, and guide engineering decisions - Analyze test data and troubleshoot electrical issues to drive improvements in circuit performance, power consumption, signal integrity, reliability, production yield, and cost - Collaborate across Electrical, Mechanical, Firmware, Manufacturing, Quality, and Supply Chain teams, as well as with suppliers and contract manufacturers, to resolve technical challenges and implement robust hardware solutions - Support hardware through design verification, validation, new product introduction (NPI), and ongoing production, including engineering change orders (ECOs) and design improvements; travel up to 15% domestically and internationally to collaborate with partners and suppliers QUALIFICATIONS: - Bachelor's degree in Electrical Engineering or a related technical field, or equivalent practical experience - 3+ years of relevant electrical engineering experience designing, developing, testing, debugging, or supporting electronic hardware - Strong understanding of electrical engineering fundamentals, including analog and digital circuit design, power management, signal integrity, component fundamentals, and common communication interfaces - Hands-on experience designing, prototyping, testing, characterizing, and debugging electrical circuits and systems using standard laboratory equipment - Experience reading and developing schematics and working with ECAD tools such as Altium or equivalent - Experience with hardware development, validation, or production support, including exposure to design verification, failure analysis, design iteration, or manufacturing processes - Strong analytical and problem-solving skills, with the ability to use data, experimentation, and cross-functional collaboration to investigate complex technical problems and drive effective solutions - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.   WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.   The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.   At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.   The U.S. base salary range for this full-time position is $110,000 - $150,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.   In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.   These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Sainte-Anne-de-Bellevue, Canada 📍 Location: Sainte-Anne-de-Bellevue, QC, Canada 📄 Employment Type: Full-Time 🏢 Work Arrangement: Remote available for U.S. and Canadian Citizens 🚀 Start Date: TBD 💰 Compensation: TBD — based on skills and experience Remote & Relocation Opportunities U.S. and Canadian Citizens: Remote work arrangement available. UK and European Candidates: Relocation assistance/allowance and a relocation bonus are available for qualified candidates willing to relocate to Canada. Candidates should be prepared to support collaboration across multidisciplinary spacecraft engineering teams. Important Screening Requirements Bachelor’s degree in Electrical Engineering, Aerospace Engineering, Physics, or a related field . 8+ years of Electrical Power System (EPS) design experience on LEO/MEO satellite platforms. Deep knowledge of spacecraft bus subsystems and their interactions . Experience with power electronics design and power management hardware . Strong understanding of aerospace systems engineering fundamentals. Hands-on experience supporting systems integration, testing, and troubleshooting . Experience with Confluence and JIRA . Ability to work effectively with limited supervision. Strong analytical and problem-solving skills. Excellent written and oral communication skills in English. French is an asset. About the Role We are seeking an experienced Satellite Electrical Power System (EPS) Design Engineer to support the concept, detailed design, analysis, verification, and integration of electrical power subsystems for current and next-generation remote sensing and communications satellites . The role focuses on the design and development of solar arrays, power-conditioning units, batteries, power distribution, and regulation systems , while working closely with multidisciplinary teams across payload, spacecraft bus, thermal, structural, avionics, and mission systems. The successful candidate will contribute to the development of reliable, high-performance EPS solutions throughout the spacecraft lifecycle, from early architecture and trade studies through integration, launch, and on-orbit operations. What We’re Looking For We’re looking for a senior spacecraft electrical power systems engineer with strong experience designing and integrating EPS architectures for satellite platforms. The ideal candidate can work across the full EPS lifecycle, from power architecture and trade studies through detailed design, modeling, verification, spacecraft integration, launch, and on-orbit support . Strong candidates will combine deep power electronics and spacecraft EPS expertise with hands-on systems integration, analytical problem-solving, and the ability to work effectively across multidisciplinary engineering teams. Key Responsibilities Architecture & Requirements Define EPS architectures covering power generation, energy storage, and distribution while meeting mission power, mass, volume, and reliability requirements. Perform architecture and technology trade studies involving: Solar cell technologies Battery chemistries Regulator topologies Develop system requirements and functional flow block diagrams. Develop and maintain Interface Control Documents (ICDs) and design descriptions. Manage requirements and maintain bidirectional traceability throughout the program lifecycle. Detailed Design & Analysis Size and evaluate: Solar arrays Power-conditioning units Battery packs Power distribution units Build and validate high-fidelity electrical models for spacecraft operating modes. Perform FMECA and fault-detection analysis . Develop and maintain power budget models. Perform load-flow and thermal-power coupling analyses. Conduct survivability analyses for: Eclipse operations Safe mode Fault-tolerant operation Analyze EPS performance across different spacecraft mission phases and operating conditions. Cross-Functional Coordination Present technical status, risk analyses, and trade-study results to senior management. Interface with spacecraft bus teams across: Power Thermal Structures Avionics Develop and maintain high-fidelity power models for mission analysis, including: Orbit raising Station keeping De-orbit Develop tools supporting power efficiency and optimization. Support Phase 0 and pre-Phase A activities. Collaborate with multidisciplinary engineering teams throughout the spacecraft lifecycle. Integration & Verification Author Verification Plans, Test Matrices, and Validation Procedures for unit and EPS subsystem testing. Support ground-test and integration campaigns. Support: Fueling activities Thermal-vacuum testing EMI/EMC testing Spacecraft-level integration Analyze test data and support anomaly resolution. Close out anomalies and update design baselines. Support flight software integration. Technical Leadership & Mentorship Mentor and guide junior and intermediate systems engineers and interns. Lead or support multidisciplinary engineering activities. Serve as a technical liaison with customers, partners, and external vendors. Contribute to continuous improvement initiatives. Contribute to engineering knowledge bases, processes, and standards development. Configuration, Documentation & Standards Maintain EPS design and safety standards. Ensure engineering analyses, software, documentation, and deliverables are properly version controlled within the PLM environment. Support spacecraft design reviews, including: SRR PDR CDR MRR/TRR Support technology road-mapping and innovation activities. Launch, On-Orbit & Operations Support Support launch-site interface checklists with the responsible launch vehicle interface engineer. Support pre-launch checkout procedures. Support early-orbit checkout scripts. Provide real-time EPS engineering support during: Launch On-orbit commissioning Anomaly investigations Contingency operations Support Satellite Operations Handbook (SOOH) development and associated operator training. Required Qualifications Bachelor’s degree in Electrical Engineering, Aerospace Engineering, Physics, or a related field . 8+ years of EPS system design experience on LEO/MEO satellite platforms. Deep knowledge of spacecraft bus subsystems and their interactions. Experience with power electronics design and power management hardware. Strong understanding of aerospace systems engineering fundamentals. Hands-on experience supporting systems integration and testing . Strong troubleshooting and problem-solving capabilities. Experience with Confluence and JIRA . Ability to work efficiently with limited supervision. Ability to break down complex technical problems and develop practical solutions. Excellent written and oral communication skills in English. Preferred Qualifications Experience designing EPS architectures for remote sensing or communications satellites . Experience with solar array, battery, power-conditioning, and power-distribution systems. Experience with high-fidelity spacecraft power modeling . Experience with FMECA, fault detection, survivability analysis, and reliability engineering. Experience supporting thermal-vacuum, EMI/EMC, and spacecraft-level integration testing . Experience with mission-phase power analysis, including orbit raising, station keeping, eclipse, safe mode, and de-orbit. Experience developing tools for power efficiency and optimization. Experience supporting spacecraft launch-site and on-orbit operations . Experience with spacecraft design reviews and lifecycle processes. French language skills are an asset.

Location: Buenos Aires, Argentina Workplace: hybrid Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. We're looking for a proactive, resourceful, and AI-forward Tech & Marketing Operations Specialist to manage our technology projects, keep our learning platforms running seamlessly, and power the marketing engine that brings students to them  This role suits someone with a broad technical fluency who thrives on coordination, troubleshooting, and hands-on building. You don't need to be a professional developer, but you do need to be comfortable using tech tools to design, prototype, and ship real solutions.  The position will be based at the Buenos Aires office with a hybrid work model. What You’ll Do Platform & Systems Management Tech project management: Manage technology-related projects end to end — defining requirements, building timelines, tracking progress, and identifying improvements that serve broader project goals. LMS management (WordPress & LearnDash): Own the day-to-day health of our WordPress-based LMS and LearnDash plugin — user administration, course administration, email flows, bulk imports, new features, configuration, and troubleshooting. CRM & Marketing Automation (Salesforce & Salesforce Marketing Cloud): Act as first point of contact for Salesforce and SFMC — build and test journeys, landing pages, and lead magnets; investigate and resolve issues the Operations team can't solve; escalate and follow up when needed. System integration: Serve as the architect making sure LMS, CRM, Marketing Cloud, and Power BI talk to each other correctly — designing and implementing the technical architecture for data flows between platforms, including low-code integrations. Data integrity & reporting: Review data integrity across LearnDash, Salesforce, and Power BI; execute queries and build reports/extracts for non-technical stakeholders; handle large-scale data reviews (including million-row datasets) when needed. Website support: Provide general technical support for the website and coordinate with relevant resources to resolve issues. Compliance & security: Help bring the LMS environment up to the organization's IT and security standards, acting as liaison between the Education team, developers/cloud providers, and Security/Legal/IT. Marketing Operations & Growth Campaign execution: Build, test, and launch email and lifecycle campaigns in Salesforce Marketing Cloud — segmentation, audience building, A/B tests, send scheduling, and deliverability hygiene. Landing pages & lead capture: Build and ship landing pages and forms based on designs provided by the internal design team; ensure correct lead routing into Salesforce, field mapping, deduplication, and follow-up automation. Tracking & attribution: Own the measurement layer — GA4, Google Tag Manager, conversion pixels, UTM taxonomy and enforcement — so that every campaign, source, and channel is measurable end to end. Lifecycle & retention automation: Design automated flows across the student lifecycle (onboarding, course progress nudges, re-engagement, certification, upsell) connecting LMS events to CRM and Marketing Cloud triggers. Martech stack & compliance: Own the marketing technology stack and its integrations; keep consent management, cookie compliance, and data handling aligned with privacy requirements and company policy. AI for marketing: Apply the same builder mindset to marketing — AI-assisted copy and creative variants, campaign localization at scale, automated performance summaries, and audience insight tooling. Technical Bridge & Coordination Stakeholder liaison: Serve as a primary point of contact between internal stakeholders (especially the development team) and business operations, translating business needs into functional technical specifications. Specification writing & QA: Write clear technical specs, replicate scenarios, and fully test in QA and production before rollout. Documentation: Keep the operations manual and technical documentation current and useful for the team. Cross-functional project leadership: Lead multi-month initiatives (e.g., new catalog builds, platform redesigns, global/language expansions, migrations) from scoping through to launch — defining KPIs, coordinating between design/development/vendors, and testing at every step. AI Development & Innovation AI builder mindset: Go beyond being “AI-savvy” — actively explore, prototype, and build AI-powered solutions that improve how the team works and how students learn (e.g., translation tools, automation of repetitive data tasks, AI-assisted reporting). Tool development: Design and build practical AI tools and workflows (e.g., custom Gemini/Claude “gems”/assistants, scripts, or low-code automations) to solve real operational bottlenecks — not just use off-the-shelf AI features. Exploration & evaluation: Stay current on emerging AI tools and platforms relevant to EdTech operations, and proactively propose where they could create value (efficiency, personalization, translation, content scaling, etc.). AI project ownership: Take end-to-end ownership of AI-driven initiatives — from investigating alternatives and setting up integrations, to testing and rolling out to production (as previously done with AI-powered course translation tooling). Responsible use: Use AI tools in a way that's compliant with company confidentiality and data-security standards, and only with company-approved systems. What You Need For This Role You have a solid, broad understanding of technology and digital platforms, and you're comfortable getting hands-on rather than just directing others. You have 5+ years of experience managing Education and Marketing tech projects. You are genuinely curious about AI and see it as a tool to build with, not just a topic to discuss — you've built something with AI before (a workflow, an automation, an integration, a tool). You bring project management skills with a track record of leading initiatives from scope to delivery. You're a strong communicator who moves comfortably between technical and non-technical audiences. You're a proactive problem-solver, able to identify needs and find the right solutions, people, and tools without waiting to be asked. You understand marketing funnels and growth metrics (CPL, CAC, conversion rate, LTV) and can translate them into technical requirements. Hands-on experience with marketing automation and campaign tooling (Salesforce Marketing Cloud strongly preferred) is highly valued. Familiarity with GA4, Google Tag Manager, and conversion tracking setups is a strong plus. You are comfortable owning both the plumbing and the outcome — not just that the campaign sends, but that it performs. Experience with WordPress and/or LMS platforms (ideally LearnDash) is a strong plus. Familiarity with CRM systems (Salesforce/Salesforce Marketing Cloud preferred) and data/BI tools (Power BI) is highly valued. You're highly organized, detail-oriented, and capable of managing multiple concurrent projects. You're a self-starter, comfortable working independently. What Will Make Us Really Love You You bring a track record of success in a similar role, with hands-on experience. You’re not afraid to challenge the status quo and bring fresh, out-of-the-box ideas to the table. You anticipate challenges before they arise and take initiative to find effective solutions. You have an eye for detail. You thrive on teamwork but also bring a driven, goal-oriented spirit. You’re genuinely enthusiastic about advertising, ad-tech, and staying ahead of industry trends. You have the ability to engage and communicate with internal and external stakeholders in a positive and approachable way. What You’ll Love About Us We care about your individuality by giving you freedom to grow and create within the company, regardless of your position Learn from the best: Our state of the art workshops guarantee the latest insights into digital advertising Be part of a company with a truly global footprint, working with leading brands, platforms, and publishers across 90+ markets. We foster a dynamic environment where creativity, collaboration, and bold ideas are encouraged and celebrated. Join a diverse, multicultural team that values and embraces different perspectives, experiences, and talents. At Aleph, your work directly contributes to connecting brands and consumers in meaningful ways, shaping the future of digital advertising. Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Brazil Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client A leading source of multilateral development financing providing loans, grants, and technical assistance to support economic growth and sustainable infrastructure. Operating alongside its private-sector affiliates, the institution leverages public and private capital to address critical regional challenges. Today, it focuses on climate change, innovation, and digital transformation to improve lives across global markets. What You’ll Do Review business and functional requirements and translate them into detailed test scenarios, test cases, and expected results Execute functional, integration, regression, conversion, and end-to-end testing Support System Integration Testing and User Acceptance Testing Validate front-to-back workflows across trade capture, pricing, risk, settlements, collateral, messaging, and accounting Prepare, validate, and maintain test data for functional and integration testing Coordinate with technical teams to support test-environment setup, configuration, and readiness Perform data validation and reconciliation across source systems, trading platforms, and downstream applications Validate interfaces, scheduled tasks, batch processes, reports, messages, and accounting outputs Record test results and maintain requirements-to-test traceability Identify, document, and track defects using Jira and Xray or comparable tools Participate in defect-triage sessions and provide clear reproduction steps, supporting evidence, and impact analysis Work with business analysts, developers, and functional teams to investigate and resolve defects Retest resolved defects and perform regression testing to confirm system stability Support automated test execution and continuous integration processes where applicable Assist with performance, security, and operational-readiness testing Prepare test-execution reports, evidence packages, and readiness documentation Communicate progress, blockers, defects, dependencies, and risks to the QA Lead and project stakeholders Follow established testing standards, quality controls, and project-governance processes Identify opportunities to improve test coverage, efficiency, and overall product quality What You Bring Hands-on experience testing capital-markets or financial-services applications Strong understanding of front-to-back trade-processing workflows Knowledge of financial products and the trade lifecycle Strong knowledge of software-testing principles, methodologies, and lifecycle processes Experience creating test scenarios, test cases, test scripts, and supporting evidence Experience with functional, integration, regression, conversion, and end-to-end testing Experience supporting System Integration Testing and User Acceptance Testing Experience validating interfaces, batch processes, scheduled tasks, reports, and downstream outputs Strong data-validation and reconciliation skills Working knowledge of SQL for test-data analysis and backend validation Experience using Jira and Xray or comparable test- and defect-management tools Understanding of defect lifecycles, severity classifications, triage, escalation, and resolution tracking Strong analytical, troubleshooting, and problem-solving skills Clear written and verbal communication skills Ability to work effectively with QA, development, functional, and business teams Nice to have Experience testing Calypso implementations Familiarity with front-to-back Calypso workflows Experience with the Calypso Automated Testing Tool (CATT) Familiarity with automated testing tools such as Selenium, JUnit, or Cucumber Experience integrating automated tests into CI/CD pipelines Experience with position-conversion or data-migration testing Knowledge of SWIFT messaging, collateral management, or accounting workflows Experience working within a highly regulated banking environment English level Intermediate Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

Location: Remote - Mexico Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Billing Operations Analyst. Twilio is looking for a talented and results driven person who is passionate about work, savvy about billing and pricing from the business view not only financial and who lives the Twilio Magic They also have: Outstanding communication skills, both written and verbal, and ability to advocate for a position while maintaining a collaborative, and open-minded approach. You should be someone who is a champion of streamlining processes and sees projects through to completion. We are looking for someone who enjoys and thrives in a fast-paced environment, with zealous attention to detail, good judgment, and is dedicated to providing excellent customer service. Responsibilities In this role you’ll: Maintain Revenue Team external customer email, responding to customer and other external queries in a timely manner and onboard customers to Twilio’s internal billing system and Financial ERP system, Gather and format large raw data sets to assist with customer billing reporting and queries. Participate in month end close, including: Managing and tracking recurring billing and managing approvals, tracking and application of customer credits. Analysis of revenue related balance sheet accounts, Ad hoc customer financial reporting. Assist and participate in the development and implementation of financial controls and process surrounding revenue and invoicing, Onboard customers to Twilio’s internal billing system and Financial ERP system. Participate in external and internal audits, as requested. Resolve queries customers are facing relating to their billing. Independently investigate customer issues, searching internal resources, previous cases, Slack channels etc to understand issues and provide detailed analysis of customer issues to the Sales team. Manipulate and analyze large datasets in Excel. Respond to the Sales team in a timely manner and communicate complicated issues via Slack, via SFDC, via calls. Excellent communication skills are required - occasional calls with customers or Senior Leaders may be required. Work under pressure - high paced environment, quick turnaround times in order to comply with team SLA’s Collaborate with other teams in order to solve root problems to customer issues Help out on other teams within the Billing Ops group, as requested Participate in Month End close, as requested. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Strong experience in the area of Billings / Revenue / Order to Cash. Demonstrated problem-solving, strong interpersonal and communication skills. Experience working with Oracle, Zuora and Salesforce is advantageous, although not essential. Solid experience working with large volume transactions with strong attention to detail. Advanced Excel user: able to handle very large raw data sets using pivots and other functions such as VLOOKUPS. 1-3 years experience in an Operations role. Periodic weekend work will also be essential for this role. Third level qualification in Accountancy, Finance or a Business related discipline or equivalent experience. Proficient Spanish and English. Location This role will be remote, and based in  Mexico City Mexico. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: LATAM Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows. You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.   KEY RESPONSIBILITIES User Support and Issue Resolution - Provide timely and professional support to players regarding payments, accounts, and platform usage - Investigate complex payment and account issues beyond automated support - Validate payment status, identify root causes, and coordinate resolution with internal teams - Distinguish between payment issues, product defects, and game-related inquiries Ticket Management - Manage incoming requests and ensure SLA compliance - Maintain clear and consistent communication throughout the lifecycle of each case - Prioritize and escalate issues with the appropriate context and supporting information Monitoring and Continuous Improvement - Identify recurring issues and report trends affecting product, payments, or user experience - Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues - Contribute to scaling support operations through process improvements and automation REQUIRED QUALIFICATIONS - Experience in customer support, technical support, user operations, or a similar customer-facing role - Excellent written and spoken English with clear, professional communication skills - Strong analytical and problem-solving skills with attention to detail and process discipline - Ability to explain technical or operational issues in a simple, user-friendly way - Ability to work in a shift-based or flexible schedule PREFERRED QUALIFICATIONS - Experience in gaming, mobile applications, or digital products - Experience in payments, fintech, or banking operations - Familiarity with customer support platforms such as Zendesk or Intercom - Understanding of payment flows, transaction lifecycles, and common payment issues WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Asia Aghanim is an integrated commerce, liveops automation, community engagement, and payments platform for video games.   Mobile games have traditionally depended on app stores for distribution, payments, and player relationships. We believe there is a better way. Aghanim helps game studios build direct relationships with players, sell directly, and build their future on their own terms. Today, more than 100 games worldwide are already building this future with Aghanim.   Our team brings together people across Los Angeles, New York, Seoul, Beijing, London, Lisbon, Belgrade and other locations around the globe, with deep expertise in gaming, fintech and technology. We move quickly, keep communication direct, and focus on getting things done. We believe the best people thrive when they have autonomy, ownership, and a stake in the company's success. [https://app.ashbyhq.com/api/images/user-content/4f457f07-466b-477b-b552-fbbabd850111/2de3a7cd-8843-41a9-8bbe-ceb897a42c4a/Logo%20(horizontal).svg] We are looking for a Customer Support Specialist to support players using a global payments platform built for mobile games. This role focuses on resolving complex payment and account issues, ensuring a high standard of user communication, and maintaining the reliability of critical customer-facing workflows. You will investigate issues that extend beyond standard support — validating payment flows, identifying root causes, and coordinating with Product, Engineering, and Payments teams to drive resolution. Your work will directly influence both user experience and the stability of our platform.   KEY RESPONSIBILITIES User Support and Issue Resolution - Provide timely and professional support to players regarding payments, accounts, and platform usage - Investigate complex payment and account issues beyond automated support - Validate payment status, identify root causes, and coordinate resolution with internal teams - Distinguish between payment issues, product defects, and game-related inquiries Ticket Management - Manage incoming requests and ensure SLA compliance - Maintain clear and consistent communication throughout the lifecycle of each case - Prioritize and escalate issues with the appropriate context and supporting information Monitoring and Continuous Improvement - Identify recurring issues and report trends affecting product, payments, or user experience - Collaborate with Product, Engineering, and Payments teams to improve support processes and reduce recurring issues - Contribute to scaling support operations through process improvements and automation REQUIRED QUALIFICATIONS - Experience in customer support, technical support, user operations, or a similar customer-facing role - Excellent written and spoken English with clear, professional communication skills - Strong analytical and problem-solving skills with attention to detail and process discipline - Ability to explain technical or operational issues in a simple, user-friendly way - Ability to work in a shift-based or flexible schedule PREFERRED QUALIFICATIONS - Experience in gaming, mobile applications, or digital products - Experience in payments, fintech, or banking operations - Familiarity with customer support platforms such as Zendesk or Intercom - Understanding of payment flows, transaction lifecycles, and common payment issues WHY JOIN US - World-class team – work alongside experienced professionals from around the globe who have built products used by millions of players - High growth, high impact – be part of a fast-growing company where ideas turn into products and reach customers in days, not months - Autonomy and ownership – we trust people to make decisions, take initiative, and drive results - Modern tools and technology – use AI, automation, and modern tools as part of your everyday work - Equity – participate in the company's growth and long-term success

Location: Europe (+/- 3 hours) Workplace: Remote 👋 A LITTLE ABOUT US We’re building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We’re profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread across 15 countries in North America, Europe, and Asia. 👩‍💻THE ROLE We see Support at GitBook as a key function to strengthen customer trust. Every conversation is a chance to shape the product and make our support model more scalable. As a Technical Support Specialist, you’ll help technical teams document and share what they know with GitBook. You’ll answer product questions and troubleshoot issues with custom domains, integrations, APIs, SSO/SAML and bugs. You’ll use your knowledge of Git and DNS, and your ability to read logs across platforms to track down problems. You’ll keep first-response time, resolution time, and CSAT on track and share recurring feedback with Product and Engineering to improve GitBook. You'll turn what you learn into insight that shapes our roadmap, reduces friction and helps customers succeed long-term. 🫶YOU WILL BE VALUED FOR - Technical foundations: You know Git, GitHub/GitLab, SAML SSO, DNS and web fundamentals such as caching and redirects. - Developer fluency: You’re comfortable reviewing code, testing APIs and understanding OpenAPI specifications to support customers using our Integrations Platform. - AI forward thinking: You’re familiar with AI and LLM tools (including MCP) and keep up with new developments. You bring ideas for automation, self-service and smarter workflows. - Customer empathy and clear communication: You listen carefully and explain complex issues simply both in writing and conversation with a friendly tone. - Prioritization under pressure: You keep a busy queue moving with quick thoughtful replies while investigating deeper issues. You know when to switch focus or escalate. - Systems thinking: You don't just solve tickets. You ask why they happened and how to prevent the next hundred. - Remote collaboration: You troubleshoot with teammates, share what you learn and know when to work async or jump on a call. - Autonomy and adaptability: You take ownership, try things, ask for help when needed and learn as the product and team evolve. - Market curiosity: You follow how technology, AI, documentation and developer tools are changing and where GitBook fits. You dig into customer problems and bring ideas back to the team to improve our product, processes and customer experience. 🙌 WHAT WILL YOU BE DOING - Solving high-impact technical problems: Triage, troubleshoot and debug customer problems, knowing what needs urgent escalation and what belongs in a bug report or roadmap discussion. Document complex issues with reproduction steps and relevant logs and work with Engineering to resolve them. - Supporting customers: Help customers through our Helpdesk, Slack or Teams with everything from Authenticated Access and SAML SSO to monorepos and redirects. Ask follow-up questions to understand what they’re trying to achieve, help them get more from GitBook and build relationships where they feel comfortable sharing honest feedback. - Turning support into product insight: Spot recurring bugs, friction points and feature requests. Quantify their impact, suggest workarounds and bring clear, evidence-based recommendations to Product, Engineering and Design. - Shaping how we work: Help our small team improve how we prioritize, triage and automate support. You’ll work with evolving processes rather than a fixed playbook, take initiative with limited guidance and speak up with ideas and concerns. ✨ WHAT'S NEXT? Here's what our process will look like: - A screening interview with our People Team - 30 minutes - Interview with Support team member (technical interview) - 45 minutes - Technical Exercise - Meeting Hiring Manager + Support Team - 45-60 minutes - Meeting our CEO - 30 minutes - Offer *This process is not set in stone, we might add steps to the process as we go along, like a work sample. We will make sure to keep you posted! 👥 Join GitBook at a pivotal time as we evolve our product and team. This is a chance to shape our product, craft, and culture https://www.gitbook.com/about#open-roles.