Staff Site Reliability Engineer - US

Location: United States (Remote) Workplace: Remote About Teleport Don't wait for the future of infrastructure. Be part of it. Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence. Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world. ABOUT THE ROLE Teleport Cloud takes our traditionally open-source and enterprise access plane and provides a SaaS option for our customers to adopt. As such, our team is building our production and software as a service infrastructure from scratch. We tackle the hard problems that allow our customers to trust us for secure and reliable access to their infrastructure. Excellent security is table stakes; a security breach can compromise our customers' infrastructure. We must also balance security with maintaining productivity and building a compelling product offering for our customers. Most of the code you will write will be written in Go. We strongly encourage you to explore our GitHub Repo https://github.com/gravitational to get a taste of what we are building. Important information - We require to be in-person in our Oakland, CA, office for the onboarding week. - We conduct background checks. WHAT YOU'LL DO - Re-engineer the core teleport product to scale globally and optimize routing latency for teams distributed around the world - Re-write portions of the core Teleport product to enable our goals for the cloud product - Build out our monitoring and observability stack to alert us to production issues and minimize false positives so we can all get a good sleep at night - Work on automation to tackle and eliminate the highest toil activities - Execute on traditional operation challenges, such as patching, scaling, backup and restore, disaster recovery, and more - Investigate the outages and incidents our customers experience with our product - Participate in the on-call rotation to ensure 24/7/365 system uptime. WHAT WE'RE LOOKING FOR - Willingness to collaboratively work with Teleports’ engineers on coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/sre/challenge.md as part of the interview process. - 8+ years of progressive experience in Software Engineering and/or SRE/DevOps roles. - Strong experience in Linux systems, networking, containers, and troubleshooting. - Have solid Go and production Kubernetes development experience. - Technical leadership experience. - Strong experience developing scripts, automation, submitting patches to the product codebase, or building tooling that incorporates AI agents into operational workflows. - AWS Cloud experience is preferred, GCP experience is acceptable. - Systems Observability tools: Prometheus, Grafana, Loki etc. - Operate and support the observability platform to maintain visibility and reliability. - Experience operate in a team where sound security choices are critical, and where reasoning about correctness and system invariants (e.g. formal or property-based methods) is valued. - Intellectual curiosity and a willingness to master new technologies. - Transparency, honesty, and a no-ego mindset. - Excellent communication skills. HOW WE HIRE Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do. For this role, we use a take-home challenge that mirrors real work at Teleport — on your time, your way. You'll have support from the team throughout. 1. Zoom meeting with a Teleport recruiter. You’ll learn about the company, our products, compensation philosophy, interview process, and key requirements. 2. Zoom meeting with the Hiring Manager or a Lead Engineer. They will walk you through the coding challenge and answer your questions. 3. Coding challenge collaboration. The day after your meeting with the Hiring Manager or Lead Engineer, you join a Slack channel and complete a coding challenge in Go https://github.com/gravitational/careers/blob/main/challenges/sre/challenge.md using GitHub. The challenge usually takes about 2 weeks and ends with a Zoom meeting with the Hiring Manager and a member of the interview team to review your solution. 4. If your challenge solution meets our bar, you'll receive an offer to join Teleport. Why Teleport You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for. Remote-first and globally distributed, we're genuinely passionate about what we're building. The Benefits At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career. - Extensive health coverage - Annual expense budget - Rest and recovery policies that maximize your ability to recharge - Investment in your future with retirement savings plans - Professional development opportunities Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law. Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/