Location: Remote, Global
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
ABOUT THE ROLE
We are hiring a AI Platform Engineer to build the execution layer for Supabase's internal AI systems.
Supabase is building an AI-native internal operating system: a common way of working across the company where AI carries a meaningful share of the operational load rather than sitting alongside it as an assistant. We are standing up a new central team to build those systems, enable the teams, and embed AI operations throughout the organization. You are the engineer on that team.
The execution layer is yours. You will build the platform that actually runs agents: an event-triggered queue, a headless model-agnostic runtime, durable state so work survives a restart, a human review gate, atomic rollback, and full logging of every prompt, tool call and decision so any run can be reconstructed. You will build the evaluation layer that makes any of it trustworthy, because an agent that cannot be measured cannot be trusted with anything beyond reading. And you will build the agents themselves, across everything from executive reporting down to a layer of agents that watch the platform and improve it.
This is a governance-heavy environment by design, and that is the interesting part of the problem. Agents are risk-tiered from read-only internal data through to external-facing output, with review depth, evaluation requirements and human approval scaling by tier. Some capabilities are permanently off limits: an agent may read and report, it may carry a human-authored update into a system of record once a human consents, and it may initiate contact within a strict budget, but it may never autonomously write a commitment (an owner, a due date, a status) into a shared work system. Your job is to make that structurally impossible rather than merely forbidden.
You will be the only engineer on this platform. You will close open architecture decisions yourself, own the infrastructure end to end, and instrument the system so it reports its own return.
WHAT YOU'LL BE RESPONSIBLE FOR
In this role, you'll:
- Ship the agent platform to production. An event-triggered queue, a headless model-agnostic runtime (choosing the runtime is an open decision you will close), durable state that survives a failed run, a human review gate, atomic rollback, and complete run logging in the warehouse.
- Own the evaluation layer, and switch on the gate that depends on it. Golden suites with behavioral assertions rather than intuition, judge criteria with a written rubric, safety cases that must pass on every run, and a CI gate that blocks a regression from merging. This is the precondition for every agent that does anything beyond read internal data.
- Build and register the agent portfolio. Reporting, drafting, linting, triage and question-answering agents across the executive, team-lead and individual-contributor layers, plus a meta layer that observes the platform and improves it.
- Enforce governance in code. Risk tiers the pipeline actually enforces, least-privilege credentials per agent, tool-permission gates, a decision audit log, and autonomy classes where the dangerous class has no code path rather than a warning label. Nothing runs without a registered owner, tier, tool grant and human gate.
- Design how the system contacts people. A hard interruption budget per person, message bundling instead of a stream of pings, and a structure that gives something useful before it asks for anything. Adoption depends on this more than on any other single design choice.
- Own the platform tooling. The compiler and validator, inventory integrity, and the paths that distribute context and capabilities into the repositories and chat surfaces where work happens.
- Compute the operating measures from production data. A pipeline from raw system activity through to a computed maturity grade per team, defensible enough that a team can dispute the result and be answered with the query rather than an opinion.
- Instrument the platform's own return. A ledger that logs the work each agent absorbs and computes the monthly figure, so the value of the system is a measurement rather than a claim.
HOW YOU'LL THINK
RECURSIVE THINKING
You build the generator, not the artifact. When you need thirty agents, you do not write thirty agents; you build the inventory, the compiler and the distribution path that makes the thirty-first cost an afternoon, then a meta layer whose job is to watch the platform, find its drift and file the fix.
The evaluation layer is the same move applied to trust. You are not checking whether one agent is correct today. You are building the machine that decides whether every future agent is allowed to ship, which means the suite has to be right in a way the agent does not, and the thing that grades has to be graded too.
INVERSION THINKING
You start from the failure and work backward to the design. The rule is that an agent may never autonomously write a commitment into a shared work system. The weak implementation is an instruction in a prompt. The strong one is that the credential in the agent's tool grant physically cannot set an owner, a due date or a status, so no amount of clever input, prompt injection or model error produces the forbidden write. You reach for the second one first.
Same for evaluation. Before writing a suite you enumerate how the agent can be wrong: an update that invents progress that did not happen, one that quotes a private channel into a public digest, one that is accurate and reads as an accusation, one that credits the wrong person. Then the suite is that list, each case caught before the agent ships rather than after it embarrasses someone.
AI-NATIVE EXECUTION
You use agentic tools on real work, in files and repositories, with the same rigor you apply to anything else you ship. You have a setup of your own and can describe it mechanically: what triggers it, what it is allowed to touch, where the human approves, what it logs, and how you found out the one time it went wrong.
That experience is this job, generalized. You are building for async engineers across 40+ countries who will judge the platform by whether it saves them an hour or costs them one, so you are your own first user and your own harshest reviewer.
YOU MIGHT BE A GOOD FIT IF YOU
MUST HAVE
- Have shipped production LLM agent systems that other people depended on. Not demos, not internal showcases. Systems with operational history, real users and at least one incident you can talk through. Prompt engineering on its own does not clear this bar.
- Design evaluations, not spot checks. You build golden sets, write behavioral assertions, define judge rubrics, set pass thresholds and gate CI on the result. You can explain why "we reviewed a bunch of outputs and they looked good" is not evaluation.
- Have done deep API work against the systems work actually lives in, and have authored MCP servers. You know the specific failure modes of those APIs, not just that they exist.
- Own infrastructure end to end in Python on GCP, with a cloud warehouse and infrastructure as code. You provision, deploy, monitor and roll back your own systems, and you close architecture decisions rather than routing them onward.
- Have taste about how software contacts humans. You treat every notification as spending a limited amount of trust.
STRONG SIGNAL
- Public work in this space. An open-source agent framework, an MCP server, an evaluation harness, or writing on agent reliability that other practitioners cite.
- LLM observability and cost instrumentation. Tracing agent runs, attributing spend per run, and building the queries that turn raw logs into a report someone acts on.
- You have built an internal platform that non-engineers adopted voluntarily, and can describe what you changed after watching them use it.
WHAT SUCCESS LOOKS LIKE
- The platform is boring. Agents run on a schedule and on events, state survives restarts, failed runs roll back cleanly, and every run can be reconstructed from its log.
- Nothing ships unevaluated. Every registered agent has a real suite with safety cases, the gate blocks regressions, and when someone challenges an output the answer is a test case rather than an argument.
- The dangerous action is impossible, not discouraged. An audit of any agent's credentials shows it cannot perform the writes it is not allowed to perform, and the audit log makes every consequential decision traceable.
- Teams pull the platform instead of being pushed. Agents get adopted because the reports are useful and the contact is rare and well-timed, and each team ends up with at least one workflow that runs automatically.
- The platform reports its own value. The work absorbed is measured and published, so the case for expanding it is made with data rather than enthusiasm.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Support Engineering at GitLab isn’t just a title - you will be embedded within the Engineering department and will truly operate in an environment where Support and Engineering meet. You’ll interact with customers daily as they encounter the difficult edge cases of running GitLab in complex environments. In the space of a day, you might be doing behind the scenes work of a Linux administrator troubleshooting performance problems by using strace on a particular process, interacting with the Product team to ensure that steps in a bug report are reproducible, or interacting with the Engineering team itself by diving deep into our codebase and putting together a merge request to actually fix a customer issue.
That’s not all though - you’d equally be invited to contribute to the source code, improve our documentation, and help build out more efficient support processes in our issue tracker. We want to live in a world where everyone can contribute, and as a member of the support team, there are no barriers to using your skills to improve the experience of our users and customers.
Some examples of our projects:
A tool to automatically check a GitLab Omnibus install for known issues
A
solution to capture the state of a customer’s server
for easier troubleshooting
A tool which turns log files into interactive tables to easily sort and filter columns
A functionality to
ChatOps
to make it easier to identify user accounts on GitLab.com
What you’ll do
Support a mix of Self-managed and GitLab.com (SaaS) customers and resolve their issues via Zendesk tickets, merge requests, email and video conferencing
Collaborate with our
Product
,
Development
,
Infrastructure
,
Customer Success
and
Sales
Teams to build new features and fix bugs, define and shape the product goals, roadmap, priorities, and strategy
Create and update documentation based on customer interactions
Collaborate with Support team members (through
Pairing Sessions
) and other GitLab team members (for example: as a
Support Stable Counterpart
)
Participate in regular rotations for weekday and weekend on-call coverage (daytime only), providing emergency support to our Self-managed and SaaS customers, or working with our SaaS Production team to coordinate incident communications
Participate in our hiring processes by reviewing applications and assessments, and by participating in interviews.
What you’ll bring
Experience in, and passion for managing customer facing cases throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for hand off to the development team, and case resolution
Excellent Linux systems administration knowledge (LFCE or RHCE equivalent knowledge)
Ability to use scripting languages (preferably Ruby or Bash), and MVC frameworks (preferably Ruby on Rails)
Experience with Git and CI/CD
Expertise in writing support content
Ability to communicate complex technical topics to customers and coworkers of varying technical skill level
Familiarity with DevOps methodologies and technologies like Serverless and Kubernetes
Understand a range of different GitLab implementations, and how service interruptions impact the customer.
About the team
The Support team is distributed all over the world across AMER, EMEA, and APAC regions. Support Engineers work on Support Tickets and helping GitLab’s customers, but they also dig into the code and logs to find out why something is not working as expected. The Collaboration here at GitLab is extraordinary and exciting - Support Engineers
solve complex problems together
and participate in regular pairing sessions and 1:1s, as well as coffee chats and Slack conversations that help them stay connected. Team members are given the ability to structure their shift the way it best suits their private life while maintaining our ability to address customer issues.
Thanks to our
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our company
roadmap
and
listen
to some of our meetings.
How GitLab will support you
Benefits to support your health, finances, and well-being
All remote
,
asynchronous
work environment
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and development budget
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$86,500
—
$146,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Our wearable technology monitors vital physiological metrics to offer personalized insights that enhance fitness, health, sleep, and recovery.
As a Senior Software Engineer on the Core team, you will build the foundations that power the WHOOP App and develop features that empower members to optimize performance and longevity. You will play a critical role in building and scaling the foundational systems that power the WHOOP member experience for fitness, sleep, strain, recovery, and integrations. You will partner closely with other engineers, product management, design, data science, and performance science to shape and build the polished member-facing experiences for these features.
Responsibilities
- Lead the design and implementation of foundational backend capabilities that improve scalability, reliability, and developer productivity.
- Drive technical planning for complex initiatives by defining scope, sequencing work, identifying risks, and communicating technical tradeoffs.
- Deliver high-impact platform capabilities while balancing technical quality, business priorities, and data-informed engineering decisions.
- Establish and evolve backend engineering standards through architecture discussions, code reviews, documentation, and technical leadership.
- Mentor engineers and help grow the team's technical capabilities through coaching, feedback, and knowledge sharing.
Qualifications
- Demonstrated ability to lead complex technical initiatives, influence engineering direction, and mentor other engineers.
- Deep expertise in backend development, including Java, API design, distributed systems, and relational databases such as Postgres.
- Experience designing scalable, reliable, and observable systems using cloud-native and event-driven architectures such as Kafka or SQS.
- Strong engineering judgment with experience balancing technical quality, business priorities, and long-term maintainability.
- Experience writing well-tested, maintainable software and establishing engineering best practices through technical leadership.
- Excellent collaboration and communication skills with technical and non-technical partners.
- Enthusiasm in leveraging AI tools while maintaining high standards for quality and engineering excellence.
- Bonus: Experience building shared platform capabilities or contributing across mobile and backend
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Location: Serbia; Spain; Poland; North Macedonia; Armenia; Tbilisi
Workplace: remote
Provectus is a consulting and professional services firm with a focus on AI/ML based solutions. Provectus is an AWS Premier Partner and an Anthropic partner, helping enterprise clients move from AI experimentation to AI running in production.
We are changing how we deliver. Instead of handing a client a design and waiting for someone else to build it, our engineers embed directly inside the client's team and ship the system themselves. We call this Forward Deployed delivery. Before you design anything, you spend real time with the people who do the work the system is meant to change, so the architecture reflects how the work actually happens, not how a requirements document described it.
We are looking for a Senior Software Engineer or Solutions Architect with deep Python and Generative AI experience who wants to work this way: deep in the code, close to the client, and directly accountable for whether the system gets used. Direct client communication sits at the center of this role. Prior presales experience is a strong plus.
What You Will Do:
Embed with the client team for the length of the engagement, working inside their environment rather than alongside it from a distance
Spend time with the people who do the job the system is meant to change before you design anything, so the architecture is grounded in how the work actually happens
Write clean, production grade Python across AI integrations, backend services, and RESTful APIs (Flask, Django, or FastAPI)
Design, build, and optimize RAG systems and agentic AI solutions running in production, not demos or notebooks
Own system design and architectural decisions across the engagement: microservices vs monolith, sync vs event driven, SQL vs NoSQL
Own the technical direction of the engagement from discovery through delivery
Act as the client's direct technical point of contact: present architecture, defend trade offs, and push back on scope when it does not match timeline or budget
Support presales activities where relevant, including discovery calls, technical proposals, scoping, and client facing demos
Lead architecture reviews, produce technical design documents, and contribute to standards across the Python practice
Feed what you learn back into Provectus's blueprint library, so the next engagement starts further ahead
Mentor engineers, lead code reviews, and share knowledge across the team
What You Will Bring:
7+ years building and running production systems; hands on production experience is required, demo only or POC only backgrounds will not be considered
Production experience with RAG systems and LLM based agentic workflows that are live and running, not prototypes
Backend development experience with Flask, Django REST, or FastAPI
Recent, hands on experience with AWS (SageMaker, Bedrock, Lambda, ECS, S3, SQS, ECR, or similar); GCP considered
Experience with LLM APIs (OpenAI, Anthropic Claude, or AWS Bedrock)
Strong Python proficiency: OOP, design patterns, clean architecture, and performance optimization
Demonstrated experience making and defending system design and architectural trade off decisions
Comfortable owning direct communication with client stakeholders, without a project manager relaying the conversation
Genuine willingness to spend time close to the people who do the job before you design a system to change it, and comfort with an engagement that starts underspecified by design
Strong testing practices: pytest, mocking, and integration tests for AI systems
Experience with Docker and Kubernetes
Understanding of LLM evaluation techniques and quality assurance approaches
Experience deploying and maintaining AI/ML models in production environments
Already using AI assisted development tools in your daily workflow (Claude Code, Copilot, or similar)
Proactive and self directed; you own outcomes end to end and spot problems before they are handed to you
B2+ English, comfortable collaborating across distributed, multicultural teams
Nice to Have:
Exposure to Financial Services or Healthcare and Life Sciences, our two primary practice verticals
Presales experience: cost estimation, cloud architecture cost optimization, scoped and phased delivery plans
Prior consulting, professional services, or other embedded client facing delivery
Experience with React or Vue
AWS or Claude Code certifications
Experience with Streamlit or Gradio for AI prototyping
Modern Python tooling (ruff, uv, pyproject.toml, pyright)
CI/CD pipeline experience (GitHub Actions, GitLab CI)
Experience in an additional language (Go, Node.js, or Rust)
What We Offer:
Remote-friendly culture
Internal training programs with full support for Claude, AWS, and other professional certifications, conference attendance
Career growth; we actively develop our engineers
Access to the latest AI tools and premium subscriptions
Long-term B2B collaboration
Private medical insurance or a budget for your medical needs
Paid sick leave, vacation, and public holidays
Equipment and all the tech you need for comfortable, productive work
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life.
The Growth team is responsible for accelerating member acquisition, activation, engagement, and retention through rapid experimentation and thoughtful product development. As a Software Engineer II (Full Stack), you will build and maintain the experiences and services that power WHOOP’s growth initiatives, working across the frontend and backend to deliver high-impact features that directly influence member and business outcomes. You’ll collaborate closely with Product, Design, and fellow engineers in a fast-paced, experiment-driven environment where iteration, measurement, and continuous improvement are core to how we build.
RESPONSIBILITIES
- Work within a cross-functional team of product managers, designers, and fellow engineers to design, build, and ship full stack features that improve member acquisition, onboarding, engagement, and retention.
- Develop and maintain frontend applications using modern web technologies
- Build, maintain, and optimize APIs and infrastructure supporting our acquisition funnels, e-commerce experiences, and membership growth experiments.
- Break down feature requirements into actionable tasks, prioritize work, and consistently deliver on sprint commitments.
- Monitor application performance, troubleshoot production issues, and continuously improve the reliability, quality, and maintainability of the platform.
- Participate in code reviews and collaborate on best practices with your engineering peers
QUALIFICATIONS
- 2–4 years of professional software engineering experience building production web applications.
- Proficiency in web development using JavaScript/TypeScript, and React
- Experience designing and integrating RESTful APIs
- Experience with relational databases such as PostgreSQL
- Strong problem-solving skills with a passion for building high-quality, user-focused products in an iterative, data-driven environment.
- Excellent communication and collaboration skills, with the ability to work effectively across engineering, product, and design teams.
- A growth mindset and eagerness to learn from feedback and new challenges.
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $125,000 - $175,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates from US and Canada only (EST time zone).
The Opportunity:
The Grafana Cloud Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.
In this role, you will be part of the Cloud Integrations team. We develop
our portfolio of integrations
that allow customers to collect, visualize and act on telemetry from various systems and applications.
The software you will create is a core building block for the users of Grafana Cloud, and has direct impact on Grafana Cloud’s out of the box experience.
Our work is built on Open Source technologies such as Prometheus and OpenTelemetry, which you will also have the opportunity to actively contribute to.
What You’ll Be Doing:
You will bring your software engineering expertise to develop the tooling that powers our portfolio of cloud integrations and observability apps; working to develop, maintain and scale our infrastructure observability features in Grafana Cloud.
We’re looking for someone who can work across the full stack:
Frontend - written in Typescript / React
Backend - written in Golang
Monitoring Mixins
- written in Jsonnet
Day to day, that looks like:
Ship features end to end, from the UI a user clicks through to the backend services behind it and the dashboards and alerts that ship with each integration
Move between parts of the stack as the work demands. Some weeks are a React panel, some weeks a Go service, some weeks a Jsonnet mixin
Own projects from problem statement to production, including talking to users and checking whether what you shipped actually worked
Represent the team's work outside the team: write the design proposals, run the demos, and make the case for our roadmap in cross-team discussions
Contribute upstream to Prometheus, OpenTelemetry and Grafana Alloy where our work touches them
Join the on-call rotation for the services you own
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
As we have embraced a remote-first approach and our engineering team is primarily remote, it is essential to possess strong communication skills and the ability to work independently. We provide support and hold regular meetings through video calls to ensure effective collaboration and alignment.
What Makes You a Great Fit:
Interest in working across the full stack, with a product-focused mindset. You start from the user problem and are comfortable deciding what to build, not only how to build it
Experience on both the backend and the frontend. We use Go and TypeScript; solid experience with comparable languages translates well
Fluency with AI-assisted development. You use coding agents and LLM tooling as part of how you work, and you have a clear view of where they speed things up and where they get in the way
Comfort being visible. You raise concerns early, advocate for your team's work across the org, and turn quiet good work into decisions other people can see and act on
Working knowledge of the observability ecosystem: Prometheus, Grafana dashboards, alerting, and what it takes to run these systems in production
Strong written communication. Most of our decisions happen in docs, issues and pull requests across several time zones
Bonus Points For:
Experience contributing to or maintaining Open Source projects, with evidence of successful pull requests and community collaboration
Experience working on Developer Tooling with a large user base
Experience building Grafana plugins, apps or dashboards
Familiarity with Grafana Alloy, the OpenTelemetry Collector, or similar telemetry pipeline tooling
Experience writing Jsonnet, or another configuration-as-code language
You have been on-call for the systems you instrument, so you know what a useful alert looks like
In Canada, the OTE (On-Target Earnings)/Base compensation range for this role is CAD $164,490 - $197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a full-time remote opportunity. We are considering candidates from US and Canada only (EST time zone).
The Opportunity:
The Grafana Cloud Observability department is focused on enabling developers to understand the health and performance of their applications and infrastructure in any environment by providing tools to instrument their code, ingest observability data into Grafana Cloud and visualize and explore it.
In this role, you will be part of the Cloud Integrations team. We develop
our portfolio of integrations
that allow customers to collect, visualize and act on telemetry from various systems and applications.
The software you will create is a core building block for the users of Grafana Cloud, and has direct impact on Grafana Cloud’s out of the box experience.
Our work is built on Open Source technologies such as Prometheus and OpenTelemetry, which you will also have the opportunity to actively contribute to.
What You’ll Be Doing:
You will bring your software engineering expertise to develop the tooling that powers our portfolio of cloud integrations and observability apps; working to develop, maintain and scale our infrastructure observability features in Grafana Cloud.
We’re looking for someone who can work across the full stack:
Frontend - written in Typescript / React
Backend - written in Golang
Monitoring Mixins
- written in Jsonnet
Day to day, that looks like:
Ship features end to end, from the UI a user clicks through to the backend services behind it and the dashboards and alerts that ship with each integration
Move between parts of the stack as the work demands. Some weeks are a React panel, some weeks a Go service, some weeks a Jsonnet mixin
Own projects from problem statement to production, including talking to users and checking whether what you shipped actually worked
Represent the team's work outside the team: write the design proposals, run the demos, and make the case for our roadmap in cross-team discussions
Contribute upstream to Prometheus, OpenTelemetry and Grafana Alloy where our work touches them
Join the on-call rotation for the services you own
We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You'll also have access to the latest frontier models from OpenAI, Anthropic, and Google.
As we have embraced a remote-first approach and our engineering team is primarily remote, it is essential to possess strong communication skills and the ability to work independently. We provide support and hold regular meetings through video calls to ensure effective collaboration and alignment.
What Makes You a Great Fit:
Interest in working across the full stack, with a product-focused mindset. You start from the user problem and are comfortable deciding what to build, not only how to build it
Experience on both the backend and the frontend. We use Go and TypeScript; solid experience with comparable languages translates well
Fluency with AI-assisted development. You use coding agents and LLM tooling as part of how you work, and you have a clear view of where they speed things up and where they get in the way
Comfort being visible. You raise concerns early, advocate for your team's work across the org, and turn quiet good work into decisions other people can see and act on
Working knowledge of the observability ecosystem: Prometheus, Grafana dashboards, alerting, and what it takes to run these systems in production
Strong written communication. Most of our decisions happen in docs, issues and pull requests across several time zones
Bonus Points For:
Experience contributing to or maintaining Open Source projects, with evidence of successful pull requests and community collaboration
Experience working on Developer Tooling with a large user base
Experience building Grafana plugins, apps or dashboards
Familiarity with Grafana Alloy, the OpenTelemetry Collector, or similar telemetry pipeline tooling
Experience writing Jsonnet, or another configuration-as-code language
You have been on-call for the systems you instrument, so you know what a useful alert looks like
In US, the OTE (On-Target Earnings)/Base compensation range for this role is USD $154,445 - $185.334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Prague; Belgrade; Serbia - Remote; Cyprus - Remote; Limassol; Toronto; Canada - Remote
Workplace: hybrid
As the only company focused 100% on Java, Azul is building the Java platform for the modern cloud enterprise. We are reimagining how customers use Java, bringing them the tools and insight they need to deliver faster, more performant, more dependable, and less expensive Java services. Come join one of the most influential members of the Java and OpenJDK community and help influence the future of Java.
Falcon is the optimizing just in time (JIT) compiler in Azul Platform Prime. It compiles hot Java bytecode into highly optimized machine code and delivers Java performance that standard JVMs do not reach. Falcon is built on LLVM.
We are looking for a Staff Compiler Performance Engineer to set the technical direction for Falcon performance. This is not a compiler front end role and not a compiler built from scratch: Falcon is mature and runs in production at large enterprises. You will decide where the next significant performance gains come from, lead the design of the optimizations that deliver them, and make sure the compiler architecture supports the product roadmap.
You will be the senior technical voice on a distributed team of compiler experts and a key partner for runtime, GC and product teams.
What You Will Do
Define the performance strategy for Falcon: identify the largest opportunities across benchmarks and customer workloads and turn them into a technical roadmap
Lead design of complex, cross cutting optimizations in the optimizer and code generator, and of the interfaces between the compiler, the runtime and the garbage collector
Make architectural decisions on the Falcon optimization pipeline, compile time budget and tiering strategy
Lead enablement of Falcon on new hardware platforms and new Azul products
Mentor senior engineers, review critical designs and code, and set standards for performance methodology and validation
Represent Azul in the LLVM community: drive upstream design discussions and contributions that benefit managed language compilers
Minimum Requirements
8+ years of professional experience developing optimizing compilers or JIT compilers
Track record of technical leadership: owning the design of major compiler components or optimization frameworks used in production
Expert C++ skills and experience in large, long lived codebases
Deep expertise in compiler optimization and code generation, with a clear view of the tradeoffs between peak performance, compile time, warmup and code size
Expert performance analysis skills down to the microarchitecture level
Nice to Have
Recognized contributions to LLVM or another major compiler: code owner, maintainer or author of significant upstream work
Deep experience with JIT compilers for managed languages: HotSpot C2, Graal, V8, .NET RyuJIT or similar
Experience working closely with runtime and GC teams on speculation, deoptimization and barrier design
What We Offer
Opportunity to make a high impact at a growing, global company
Work alongside top experts worldwide contributing to the Java ecosystem
Referral Program — help us grow with great people
Premium IT equipment — MacBook Pro or hardware of your choice
Competitive paid holidays and sick time
Flexible working hours
Remote first OR Prague / Limassol / Belgrade city center offices OR hybrid - UP TO YOU!
Competitive compensation
Location: Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Customer Success Architect, you'll serve as a trusted strategic advisor and technical authority to some of GitLab's most complex and high-value Enterprise and Government customers across Singapore. In this role, you will be driving and shaping how our largest customers adopt GitLab's intelligent DevSecOps platform to achieve their business goals and realise meaningful, long-term outcomes. You will be working closely with customers after the sale to turn pre-sales command plans into clear success plans, guide them through their customer journey, and drive adoption, utilization, and technical maturity. You will also be directly influencing renewal and expansion decisions through your post-sales engagements with executive-level decision makers in the account.
This is a senior individual-contributor role for someone who has already led high-stakes pre or post sales customer engagements in large complex accounts across multiple industry domains to drive quantifiable business outcomes..The individual is comfortable operating with ambiguity, and can credibly advise VP- and C-level stakeholders on business transformation, application modernization, platform strategy, architecture, and organizational DevSecOps transformation. You'll also be shaping playbooks and best practices, and acting as an escalation point for the team's most technically or politically complex situations.
Reporting into the APJ Customer Success organization, you'll own a portfolio of GitLab's most strategic enterprise and Government accounts, act as the executive-level technical liaison for these accounts, and drive cross-functional resolution of their highest-priority issues — coordinating and, where needed, directing the efforts of Product Management, Engineering, Sales, Professional Services, and Support. You'll bring deep technical expertise in CI/CD, cloud platforms, multi-cloud, hybrid architecture and enterprise DevSecOps practices.You will use that expertise to shape customers' long-term platform strategy, apply best practices, configure GitLab for their environments and stay current with platform capabilities. In your first year, success will look like establishing yourself as the trusted senior advisor across a portfolio of flagship accounts, building strong relationships with key stakeholders, materially improving and increasing platform maturity, leading retention and renewal conversations, increasing customer satisfaction across your portfolio and contributing to the broader CSA team's technical standards and ways of working.
Some examples of our projects:
Turning pre-sales command plans into measurable customer success plans that align technical adoption with business outcomes
Leading and driving the technical strategy behind a large-scale DevSecOps platform consolidation for a regulated Enterprise account or Government, including guiding enterprise customers on GitLab best practices across CI/CD, DevSecOps, cloud architecture, TCO, applying compliance and architecture as well as business case presentations to customer executives
Owning end-to-end resolution of a critical, multi-team escalation for a flagship account — driving root cause analysis, coordinating Engineering/Product/Support, and personally briefing customer executives on remediation
What you’ll do
Owns a book of Enterprise and Government customers and drive adoption, retention, expansion, and overall satisfaction through ongoing strategic, business and technical engagement.
Serves as the senior post-sales strategic, business and technical advisor for a portfolio of GitLab's most complex, highest-value enterprise and Government accounts, shaping multi-year platform and DevSecOps strategy in partnership with customer executives, coordinating responses to questions, issues, and escalations across Support, Product Management, Sales, and Professional Services.
Translates ambiguous, high-stakes business outcomes into rigorous Customer Success Plans that are regularly reviewed with customer stakeholders. The Customer Success Plans contain clearly defined business outcome related goals, quantifiable benefits, realistic adoption milestones and remediation actions.
Prepares executive-ready reporting conducted on a regular basis with clear accountability for outcomes that demonstrate impact on adoption, retention, and expansion of GitLab products and services.
Provides deep technical guidance on enterprise-scale CI/CD architecture, DevSecOps maturity models, platform consolidation strategy, including advising on complex trade-offs (e.g., multi-cloud vs. hybrid, self-managed vs. GitLab Dedicated, etc).
Owns the full lifecycle of your account portfolio's adoption, retention, and expansion outcomes, with direct accountability for the commercial and technical health of flagship relationships.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the root cause analysis and personally managing executive communication and risk.
Leads end-to-end resolution of critical, cross-functional account escalations, ensuring root causes are identified, follow-up actions are owned, holding internal teams accountable to timelines, driving the driving root cause analysis and personally managing executive communication and risk.
Designs and delivers technical enablement programs at scale, identifying systemic maturity gaps across a portfolio and building the roadmap (not just individual sessions) that closes them.
Advises key customers stakeholders on cloud and platform architecture decisions with enterprise-wide impact, which includes multi-region deployment strategy, secrets management architecture and network/security topology for regulated environments.
Guides customers on GitLab platform best practices including Git workflows, branching strategies, CI/CD pipeline design, DevSecOps adoption patterns, and security scanning configuration.
Provides hands-on technical enablement and onboarding, including education on GitLab features, releases, and use cases, and identification of training and maturity opportunities aligned to customer goals.
Engages customers on cloud platform architecture decisions relevant to their GitLab deployment — including self-managed vs. GitLab Dedicated, Runner configuration and auto-scaling, secrets management, and network topology considerations.
Advises customers on DevSecOps consolidation value — articulating the TCO, compliance, and developer experience case for platform consolidation over fragmented toolchains.
Collaborates with Professional Services, Sales, and internal teams to identify expansion opportunities, recommend enablement interventions, and ensure a seamless customer journey from onboarding through renewal.
What you’ll bring
Must be a Singapore Citizen and based in Singapore
Mandatory English language proficiency
Hands-on experience building or owning CI/CD pipelines end to end, including pipeline as code, multi-stage design, artifact management, and troubleshooting in real-world environments.
A career built across different direct customer facing engagement roles such as Technical Account Management, Technical Solution Sales, Pre-sales, Business Development, Consulting, Professional services across customers in different industry vertical domains like Government, Banking, Financial and Insurance Services, Manufacturing, Telecommunications, engagement with multiple technology and platform transition experience such as from on-premise deployments to Cloud, application modernization experience from monolith to microservices, from Waterfall to DevOps to DevSecOps and others to provide the depth and breadth of experience to advise customers on transformations and deployments that you've already seen play out elsewhere across your multiple customer engagements, more than once.
A long-standing demonstrated track record as the person other senior people call when an account is in genuine crisis or gained across a sustained career of Enterprise or Government account ownership
Credible judgment earned by personally owning the outcomes of dozens of complex enterprise customer account engagements over the course of a career, including situations with real commercial, technical, and reputational stakes
A consistent track record of being trusted by customer executives and internal leadership to operate with minimal oversight in ambiguous and high-pressure situations
Deep,hands-on expertise in DevSecOps practices, including shift-left security and integrating SAST, DAST, SCA, and container scanning into development workflows as well as architecting and troubleshooting CI/CD pipelines at enterprise scale
Expert-level understanding of Git, merge request workflows and delivery lifecycles, having personally guided organizations through branching strategies such as trunk-based development and GitFlow, and modern software delivery lifecycles.
Demonstrated experience with infrastructure as code, GitOps, Cloud and on-premises environments with relevant experience that support GitLab deployments, including networking, identity and access management (IAM), secrets management, and deployment considerations for regulated or high-security environments
Demonstrated experience partnering with customers to turn business requirements into actionable success plans, with measurable goals and verifiable business outcomes that are suitable for executive-level quarterly reporting.
Demonstrated ability to drive product adoption, dive deep into the accounts assigned and scale out the level of influence in the account.
Demonstrated ability to build and defend executive-level business cases (TCO, compliance, risk) that influence budget and platform strategy decisions
Demonstrated ability to operate with autonomy in ambiguous, high-stakes situations with strong communication, stakeholder management, and organizational experience to manage a portfolio of enterprise and Government customers, balance multiple priorities, guide escalations, and coordinate effectively across customer teams and internal cross functional teams to resolve issues appropriately and in a timely manner.
About the team
The Customer Success Architect team is part of GitLab's Customer Experience organization. It supports strategic enterprise and Government accounts across the APJ region through hands-on technical guidance, consultative partnership, and practical problem solving.
We act as a reliable technical advisor and an important link between customers and the broader GitLab ecosystem. We bring platform, cloud, and DevSecOps depth to customer engagements and work closely with Product Management, Engineering, Sales, Support, and Professional Services to address questions, guide customers through technical choices, navigate escalations, and help them realize measurable value from GitLab.
Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region. It's a team well suited for people who enjoy solving complex customer challenges, building long-term partnerships, and helping enterprise organizations grow their maturity with GitLab in practical, measurable ways.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
ОБЗОР ПОЗИЦИИ И ПРОЕКТА
Проектирование и разработка функциональных подсистем на low-code платформе.
ЧЕМ ПРЕДСТОИТ ЗАНИМАТЬСЯ
• Проектирование и разработка функциональных подсистем с использованием инструментальных средств разработки;
• Выстраивание логики формирования документов УФОС;
• Настройка структуры данных, форм пользовательского интерфейса, бизнес-логики, статусной модели в ОТР.Студия;
• Работа с XML, XSD, XSLT, JSON;
• Прохождение обучения работе в Студии (5 недель).
ТРЕБОВАНИЯ К КАНДИДАТУ
• Оконченное высшее образование;
• Опыт коммерческой разработки от 5 лет;
• Знание и понимание SQL (PostgreSQL);
• Знание JavaScript (опционально);
• Знание основ XML, XSD, XSLT;
• Знание основ JSON;
• Опыт работы с GitLab;
• Опыт разработки ПО;
• Системное мышление.
УСЛОВИЯ
• Долгосрочный проект с возможностью продления контракта;
• Оформление по ИП;
• Оплата за фактически отработанное время.
Задачи:
- Разработка и развитие кода по принятым общебанковским/командным стандартам.
- Обеспечение качества кода и полноты реализации требований.
- Проработка задач: уточнение требований, анализ рисков, декомпозиция, оценка, согласование ожидаемого результата.
- Самостоятельное ведение задач от согласованного решения и до запуска в промышленной среде.
- Выполнение PoC и R&D работ для проверки подходов в рамках конкретной задачи/сервиса.
- Участие в разборе проблем в промышленной среде совместно с командой сопровождения.
- Поиск и устранение дефектов и проблем производительности (в том числе по результатам нагрузочного тестирования).
- Взаимодействие со смежными командами по интеграциям и техническим вопросам.
- Участие в ведении технической документации по проекту; технические консультации.
Требования:
- Общий стаж коммерческой разработки на Java от 4 лет.
- Уверенные навыки разработки потоковых сервисов (на Kafka / Kafka Streams).
- Опыт работы с объектными хранилищами (MinIO, S3).
- Опыт работы с SQL БД (Oracle, PostgreSQL, YDB).
- Опыт работы с Kubernetes (понимание базовых сущностей, умение диагностировать проблемы развёртывания и конфигурации приложений).
- Опыт работы с инструментами контейнеризации и понимание CI/CD на уровне пользователя.
- Опыт работы с REST/SOAP/gRPC.
- Уверенные навыки работы с Git.
- Опыт разработки высоконагруженных систем.
- Опыт применения принципов проектирования и архитектурных паттернов.
- Поддержание чистого и читаемого кода, обязательное участие в code review, покрытие изменений unit- и интеграционными тестами.
- Будет плюсом: опыт работы с Apache Flink, опыт работы в банковской сфере.
Location: Boston, MA
Workplace: OnSite
At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level and live longer through a deeper understanding of their bodies and daily lives. Protecting our members’ data and ensuring our systems scale securely and reliably is core to this mission.
As a Director of Product Security you will play a critical role in shaping, driving, and leading our software engineering teams towards a secure software development lifecycle and strengthening product-facing identity and authentication capabilities that protect our members. This role will strategically craft the roadmap in collaboration with stakeholders across the business and staff the team to fulfill growing security needs across engineering.
In addition to core product security responsibilities, you will partner closely with functions across Product, Software, Legal, Compliance, and enterprise security to meaningfully move the security posture of the company. We are seeking a leader and strategic partner with prior experience driving the engineering side of security for software teams.
RESPONSIBILITIES
- Build, lead, and grow multiple engineering teams executing on product-facing security strategy, including member authentication, code security, cloud security across AWS accounts, privacy by design, and threat modeling.
- Lead application vulnerability management programs across bug bounties, code vulnerabilities, container vulnerabilities, and infrastructure vulnerabilities.
- Build, integrate, and mature DevSecOps tooling and developer security controls, including SAST, SCA, container scanning, secrets detection, CI/CD security checks, and secure-by-default developer workflows.
- Define and communicate long-term product security strategy, product architecture standards, and design principles for product-facing systems.
- Partner with engineering, office of the CISO, and compliance leadership to embed privacy and security by design across the software development lifecycle.
- Establish and enforce best practices, standards, and processes for secure software development, testing, and deployment.
- Provide mentorship, guidance, and career development for engineering managers and individual contributors.
- Foster a culture of innovation, teamwork, psychological safety, and continuous learning within the Product Security organization.
QUALIFICATIONS
- Demonstrated success scaling a security team whilst crafting clear and efficient team domains.
- Proven experience as a technical leader managing multiple teams or a growing security engineering organization.
- Experience growing high level individual contributor career growth at the staff level or higher.
- Deep understanding of product security principles, including vulnerability management, data privacy, threat modeling, secure SDLC practices,and secure-by-default engineering patterns.
- Experience building or integrating developer security tooling to improve secure-by-default practices.
- Strong technical background in software development, testing, and deployment processes.
- Excellent communication, interpersonal, and leadership skills with the ability to influence across teams and levels.
BONUS QUALIFICATIONS
- Experience with AWS cloud environments and data-driven decision-making.
- Hands-on experience with containerized microservice environments.
- Background in incident response and post-mortem analysis for security events.
- Familiarity with automation frameworks for vulnerability scanning, compliance checks, or infrastructure security.
ABOUT YOU
- You’re a strategic and people-focused leader who thrives on balancing hands-on technical oversight with long-term organizational growth.
- You have experience building and scaling security engineering focused teams.
- You’re passionate about creating secure, privacy-first systems that protect member data and enable innovation.
- You collaborate effectively across technical and non-technical teams and can operate confidently in both strategic and tactical domains.
- Above all, you believe that security enables innovation, and you lead by fostering a culture that supports both speed and safety.
Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our Career Framework https://engineering.prod.whoop.com/careerframework.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/ to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Location: São Paulo, Brazil
At Allucent™, we are dedicated to helping small-medium biopharmaceutical companies efficiently navigate the complex world of clinical trials to bring life-changing therapies to patients in need across the globe.
We are looking for an
Associate Medical Director/Medical Director
to join our A-team (remote). As an Associate Medical Director at Allucent, you are responsible for working independently to ensure the medical/clinical and safety integrity and quality of trials conducted by Allucent, serving as the medical monitor contact in study protocols to investigators and study sites team regarding protocol related questions and safety of the subjects enrolled. Experience in O
ncology
is a requirement for this position.
In this role your key tasks will include:
Independently provide medical monitor support to assigned clinical studies, for example answering medical questions from study team and/or site, assist with protocol interpretation and medical review of generated data including but not limited to clinical laboratory data and case report forms as necessary to ensure adherence to the protocol, consistency and scientific validity of the data. When appropriate, and with the necessary support from senior colleagues, assist the Project Manager in discussions with clients on safety issues or concerns that may have arisen
Prepare the Medical Monitoring and other relevant plans for assigned studies conducted by Allucent prior to the start of the study and in accordance to deliverables contracted.
Review Serious Adverse Events, SUSARs, safety narratives and perform Analysis of Similar Events
Assist clinical data management with MedDRA and WHO coding in assigned trials
Assist by reviewing clinical study documents for medical consistency and relevance, with support of senior medical team members if needed, including but not limited to the clinical trial protocol (CTP), the Informed Consent (ICF) and clinical study report (CSR) other safety reports (e.g., DSUR, PSUR)
Assist in the set up and conduct of Data Safety Boards (DSMB, DMB or similar) and Dose escalation meetings (DEC)
Attend, participate and present in Kick-Off, Investigators’ meeting, and other relevant meetings in assigned projects, as requested.
Provide 24/7 urgent medical support for medical and safety advice if required
Training of project teams on medical aspects of the trial and therapeutic training as required
Review of Protocol Deviations
Identify study risks and provide input to the Risk plan
Review and understand study medical deliverables laid down in the assigned study’s contract with support of senior colleagues and help track budget spent throughout their assigned study(ies)
Attends and may need to present at major therapeutic conferences and drug development conferences
Assure good communication and relationships with (future) clients
Contribute and take part with support from senior colleagues as needed in client evaluations, visits and bid defenses
Requirements
To be successful you will possess:
MD degree
Experience as Oncologist
Minimum 3 years of relevant work experience with solid Oncology expertise
Good knowledge of GxP
Good standing with local, state (in the US), and national licensing and regulatory authorities and certifying bodies
GDPR/HIPAA, CFR/CTR/CTD and applicable (local) regulatory requirements understanding
Strong written and verbal communication skills including good command of English language
Representative, outgoing and client focused
Ability to work in a fast-paced challenging environment of a growing company
Administrative excellence
Proficiency with various computer applications such as Word, Excel, and PowerPoint required
Benefits
Benefits of working at Allucent include:
Comprehensive benefits package per location
Competitive salaries per location
Departmental Study/Training Budget for furthering professional development
Flexible Working hours (within reason)
Opportunity for remote/hybrid* working depending on location
Leadership and mentoring opportunities
Participation in our Buddy Program as a new or existing employee
Internal growth opportunities and career progression
Financially rewarding internal employee referral program
Access to online soft-skills and technical training via ADP and internal platforms
Eligibility for our Spot Bonus Award Program in recognition of going above and beyond on projects
Eligibility for our Loyalty Award Program in recognition of loyalty and commitment of longstanding employees
Disclaimers:
*Our hybrid work policy encourages a dynamic work environment, prescribing 2 days in office per week for employees within reasonable distance from one of our
global offices
.
“The Allucent Talent Acquisition team manages the recruitment and employment process for Allucent (US) LLC and its affiliates (collectively “Allucent”). Allucent does not accept unsolicited resumes from third-party recruiters or uninvited requests for collaboration on any of our open roles. Unsolicited resumes sent to Allucent employees will not obligate Allucent to the future employment of those individuals or potential remuneration to any third-party recruitment agency. Candidates should never be submitted directly to our hiring managers, employees, or human resources.”
#LI-DE #LI-Remote
Location: Salt Lake City, UT
Workplace: Hybrid
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
Replit is seeking a Senior Business Development Manager to lead and scale our outbound sales development team as we expand our go-to-market efforts. This role will oversee a team of BDRs (Business Development Representatives) proactively targeting and engaging high-potential accounts to build a robust pipeline for our Account Executives.
The ideal candidate will have hands-on outbound prospecting experience and proven leadership skills, a strong understanding of the modern GTM technology, previous experience in creating systems and orchestrating technology to support an efficient & scalable 0->1 outbound workflow, and previous experience collaborating tightly with marketing and sales ops to build highly-targeted account lists and multi-channel outreach sequences. Experience & interest in vibe coding and/or technical experience is highly valued.
This position is critical to our go-to-market strategy, responsible for defining our outbound playbook, identifying key target personas, hiring top-tier talent, coaching team members, and ensuring persistent, high-quality outreach & pipeline generation across all segments from SMB to Enterprise. You'll establish the foundation for scalable revenue growth while architecting a personalized first-touch experience that sets the tone for their Replit journey.
We believe this role offers a distinctive opportunity for proven sales development professionals who excel in both strategic account targeting and team leadership, with a passion for technology and AI. You'll leverage your expertise to build a world-class BDR organization that effectively cuts through the noise to communicate Replit's value proposition: a world where anyone can create software using natural language.
IN THIS ROLE YOU WILL…
- Build, lead, and scale a high-performing team of Business Development Representatives
- Develop and implement BDR processes, playbooks, and best practices for cold and warm-outbound channels
- Coach and mentor BDRs on qualification methodology, objection handling, and pipeline generation techniques
- Partner with sales leadership to provide feedback on territory assignments, quotas, performance metrics, lead handoff processes
- Evangelize a future where anyone can create software in natural language, ensuring your team can articulate this vision compellingly
- Collaborate with marketing and operations to optimize lead routing, provide feedback on campaign effectiveness, and improve lead quality & conversion
- Analyze team performance data and implement strategies to improve conversion rates and meeting quality
- Recruit, hire, and onboard new SDR/BDR team members as the organization scales
- Maintain accountability for team quota attainment and individual BDR development
- Work closely with Account Executives and AE leaders to ensure smooth handoffs and tight feedback loops
- Uphold CRM hygiene and reporting accuracy across the SDR organization
- Stay current on industry trends and competitive landscape to inform team strategy
REQUIRED SKILLS AND EXPERIENCE:
- 5+ years of sales development experience with at least 3 years in a leadership or management role, preferably some with a technical ICP
- Proven track record of building and scaling BDR teams, preferably in a high-growth environment
- Strong individual contributor background with deep understanding of both inbound & outbound prospecting, demand gen strategies, and industry best practices
- Excellent coaching and mentoring abilities with experience developing junior sales talent
- Data-driven approach to performance management and process optimization
- Outstanding written and verbal communication skills
- Experience with CRM systems and sales tools (e.g., Hubspot/SFDC, LinkedIn, ZoomInfo, Clay, SmartLead, Outreach, Default, etc)
- Ability to recruit, interview, and assess SDR candidates effectively
- Strong cross-functional collaboration skills, particularly with marketing and sales teams
- Passion for technology and ability to quickly learn and teach complex technical concepts
- Experience with or strong interest in AI and machine learning is a plus
NICE TO HAVE:
- You're an active Replit user
- You've worked at an early-stage startup or in developer tools
- Experience building inbound SDR programs from 0-1 and/or scaling from early stage
- Basic understanding of software development or coding concepts
- Experience with multi-channel prospecting (email, phone, social)
- Degree in Computer Science or related field (or equivalent practical experience)
TOOLS + TECH STACK FOR THIS ROLE
- Replit
- Hubspot CRM (Salesforce coming soon)
- ZoomInfo
- Outreach
- Gong
- Chorus
- Clay
- SmartLead
- Nooks
- Default
- LinkedIn Sales Navigator
- Hashboard, Hex
THIS ROLE MAY NOT BE A FIT IF
- You're not based in the Salt Lake City area and/or willing to relocate
- You have no interest in understanding the software development lifecycle or learning basic coding concepts
- You're not passionate about AI
- You prefer individual contributor work over people management and team building
- You're uncomfortable with a fast-paced startup environment where priorities may shift quickly
This is a full-time hybrid role and has an in-office requirement.
Full-Time Employee Benefits Include:
💰 Competitive Salary & Equity
💹 401(k) Program with a 4% match (US Only)
⚕️ Health, Dental, Vision and Life Insurance
🩼 Short Term and Long Term Disability
🚼 Paid Parental, Medical, Caregiver Leave
🏝 Flexible Time Off (FTO) + Holidays
🚗 Commuter Benefits (In-Office & US Only)
📱 Monthly Wellness Stipend
🧑💻 Autonomous Work Environment
🖥 In Office Set-Up Reimbursement (In-Office Only)
🚀 Quarterly Team Gatherings
☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company https://replit.com/blog/self-driving-company
- Replit Agent at Scale https://replit.com/blog/evaluating-and-improving-agent-at-scale
- AI Adoption https://replit.com/blog/ai-adoption
- Build Open-Source Apps https://replit.com/build/open-source-app-builder
Interviewing + Culture at Replit
- Operating Principles https://blog.replit.com/operating-principles
- Reasons not to work at Replit https://blog.replit.com/reasons-not-to-join-replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Location: Remote - United States
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these
blog posts
and Honeycomb.io
press releases
.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live
our values
every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a fully distributed company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
AI agents at Honeycomb investigate, reason, and act on real observability data. They live in Canvas: the agentic workspace where engineers go to understand their systems.
The Agentic Intelligence team has shipped Canvas, the Honeycomb MCP server, and the Canvas Agent and Canvas Skills surfaces. What we're looking for today is someone who brings deep agent expertise and uses it to expand what the team can build: new agents, new surface area in Canvas, memory, spatial awareness, improved performance on our Bedrock loop.
Honeycomb's data store is fast and accepts high cardinality data; that's what makes agents built on top of it different from anything built on a conventional observability backend. This role is about taking advantage of that building agents that can do things no other observability product can do because the underlying data makes it possible.
Some of this work will start as a prototype. The expectation is that the code makes it through the full arc, from the rough first version through to something that holds up in production.
What you'll do
Design and deliver production-grade agents.
Build agents that investigate, reason, and act on live observability data inside Canvas. These agents must be trustworthy to engineers in high pressure situations, including mid-incident. Take one from rough first version to something that holds up under production traffic.
Own the agent work; support the whole product.
Scope, build, ship, and maintain the agents including the evals that tell you whether they got better or are just different. This role is agent-focused and also includes some fullstack development.
Build agents only Honeycomb can build.
Use a data store that returns high-cardinality queries in seconds to reason over signal a conventional backend can't serve at this fidelity correlating across services, drilling into a single trace, comparing before and after a deploy.
Extend the surface, and decide what's next.
Ship new capability into Canvas, the MCP server, and Canvas Skills memory, spatial awareness, a faster Bedrock loop and make the case for what comes after with working code. Distinguish hype from signal in a field with plenty of both.
Define what "good" means for agents here.
Set the bar: measurable against real evals, maintainable, and honest about their limits.
Example projects
Multiple agents collaborating on one shared Canvas investigation
each claiming a hypothesis, publishing findings, and narrowing the search space for the others so it resolves faster (blog).
Auto-investigation the moment an SLO burn alert fires
the agent forms hypotheses and prepares visualizations before a human looks, cutting mean-time-to-insight for on-call (o11ycon 2026).
Skills that encode a team's domain expertise
e.g. Kubernetes thresholds so agents and human colleagues can lean on them (o11ycon 2026).
What you'll bring:
AI and agent engineering experience.
You've shipped LLM-based systems people relied on in production not demos, not fine-tuned models in a research context. You know where agent systems break and how to design around it.
End-to-end ownership.
On a small team there's no handoff queue. You can take something from rough prototype to production-grade without needing someone behind you to do the durable engineering.
Current judgment, not just past experience.
You have informed opinions about what's shifted in agent design in the last six to twelve months that would change how you'd build today.
Agent architecture depth.
You understand how a fast, high-cardinality data store changes what an agent can reason about, and how to design for that.
Product judgment.
You can look at what the agent layer does today and see what it should do next and make that case with a prototype, not a deck.
Even better
Observability or developer-tools background.
Engineers are your users; you'll ramp faster with fluency in that world, and the work is better.
Familiarity with eval frameworks, agent tooling, RAG, and prompt engineering.
Base Salary based on level of experience
$183,340
—
$206,000 USD
What you'll get when you join the Hive:
A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...
Please note we cannot currently sponsor or support visa transfers at this time.
Additionally, in compliance with applicable law, all persons hired will be required to verify identity and eligibility to work.
Phishing and Recruitment Scam Warning:
We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you:
All communications will come from an
@honeycomb.io
email address
We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—
never personal accounts like Gmail or Yahoo
.
Our recruiting process will
never
ask you to provide financial or sensitive personal information, including but not limited to:
Social security or tax identification numbers
Credit card numbers
Bank account information
Diversity & Accommodations:
We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams.
We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed. If you require accommodations or accessible formats at any point during our hiring process, please let your recruiter know.
As an equal opportunity employer our hiring process is designed to put you at ease and help you show your best work. If there’s anything we can do to improve your experience, we’re always open to feedback.
Privacy Notice:
If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes.
For more information regarding our privacy practices please see the
Honeycomb Privacy Notice
.
If you do not want us to retain your information, or want us to update it, please contact
privacy@honeycomb.io
. Please note, however, that we may retain some information if required by law or as necessary to protect ourselves from legal claims.
Задачи:
— Определение дорожной карты и технической стратегии для направления автоматизации, согласование приоритетов с бизнес-целями
— Проектирование, создание и поддержка масштабируемых, высоконагруженных автоматизационных рабочих процессов с использованием n8n и других low-code платформ
— Внедрение автоматизаций с использованием ИИ, включая интеграцию LLM, AI-агентов, векторных баз данных и интеллектуальных рабочих процессов в бизнес-процессы
— Наставничество инженеров, установление инженерных стандартов, проведение обзоров рабочих процессов и кода, поддержка технического роста команды
— Взаимодействие с кросс-функциональными и международными заинтересованными сторонами для трансформации бизнес-требований в масштабируемые технические решения
— Обеспечение надежности, безопасности и масштабируемости инфраструктуры автоматизации и интеграций компании
— Постоянное улучшение архитектуры автоматизации, практик разработки и операционной эффективности
Требования:
— Опыт работы в роли технического лидера, тимлида или старшего инженера по автоматизации с готовностью взять ответственность за техническое направление
— Практический опыт работы с платформами автоматизации и low-code, такими как n8n, Make, Airtable или аналогичными
— Опыт реализации решений с использованием ИИ, включая LLM, RAG-системы, агентные рабочие процессы и API, такие как OpenAI или Anthropic
— Уверенные навыки программирования на JavaScript/TypeScript и Python
— Глубокое понимание REST API, Webhooks, механизмов аутентификации, SQL и системных интеграций
— Опыт проектирования масштабируемых архитектур и принятия технических решений для бизнес-критичных систем
— Аналитический склад ума и способность оптимизировать сложные бизнес-процессы через автоматизацию
— Уровень английского B2 или выше для эффективного общения с международной командой
Желательно:
— Опыт работы с AI-фреймворками, такими как LangChain или LlamaIndex
— Опыт работы с Jira Software и Jira Service Management, включая продвинутые интеграции API
— Опыт работы с self-hosted инфраструктурой, Docker, CI/CD пайплайнами и инструментами мониторинга, такими как Prometheus и Grafana
Условия:
— Поддержка релокации в один из хабов: Кипр, Грузия, Сербия или Казахстан с помощью для сотрудника и его семьи
— Гибкий формат работы из офиса или удаленно
— Медицинское страхование
— Бюджет на образование: языковые курсы, профессиональное обучение и сертификации
— Бюджет на здоровье: компенсация расходов на ментальное здоровье и фитнес
— Отпуск: 20 дней ежегодного отпуска и оплачиваемый больничный
Задачи:
— Определение дорожной карты и технической стратегии для направления автоматизации, согласование приоритетов с бизнес-целями
— Проектирование, создание и поддержка масштабируемых, высоконагруженных автоматизационных рабочих процессов с использованием n8n и других low-code платформ
— Внедрение автоматизаций с использованием ИИ, включая интеграцию LLM, AI-агентов, векторных баз данных и интеллектуальных рабочих процессов в бизнес-процессы
— Наставничество инженеров, установление инженерных стандартов, проведение обзоров рабочих процессов и кода, поддержка технического роста команды
— Взаимодействие с кросс-функциональными и международными заинтересованными сторонами для трансформации бизнес-требований в масштабируемые технические решения
— Обеспечение надежности, безопасности и масштабируемости инфраструктуры автоматизации и интеграций компании
— Постоянное улучшение архитектуры автоматизации, практик разработки и операционной эффективности
Требования:
— Опыт работы в роли технического лидера, тимлида или старшего инженера по автоматизации с готовностью взять ответственность за техническое направление
— Практический опыт работы с платформами автоматизации и low-code, такими как n8n, Make, Airtable или аналогичными
— Опыт реализации решений с использованием ИИ, включая LLM, RAG-системы, агентные рабочие процессы и API, такие как OpenAI или Anthropic
— Уверенные навыки программирования на JavaScript/TypeScript и Python
— Глубокое понимание REST API, Webhooks, механизмов аутентификации, SQL и системных интеграций
— Опыт проектирования масштабируемых архитектур и принятия технических решений для бизнес-критичных систем
— Аналитический склад ума и способность оптимизировать сложные бизнес-процессы через автоматизацию
— Уровень английского B2 или выше для эффективного общения с международной командой
Желательно:
— Опыт работы с AI-фреймворками, такими как LangChain или LlamaIndex
— Опыт работы с Jira Software и Jira Service Management, включая продвинутые интеграции API
— Опыт работы с self-hosted инфраструктурой, Docker, CI/CD пайплайнами и инструментами мониторинга, такими как Prometheus и Grafana
Условия:
— Поддержка релокации в один из хабов: Кипр, Грузия, Сербия или Казахстан с помощью для сотрудника и его семьи
— Гибкий формат работы из офиса или удаленно
— Медицинское страхование
— Бюджет на образование: языковые курсы, профессиональное обучение и сертификации
— Бюджет на здоровье: компенсация расходов на ментальное здоровье и фитнес
— Отпуск: 20 дней ежегодного отпуска и оплачиваемый больничный
Location: Chicago, Illinois; San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As Fin becomes mission-critical for our most strategic customers, we’re growing a team of Forward Deployed Engineers to help bridge the gap between customer needs and product innovation. These roles can be based out of our San Francisco or Chicago offices.
As a Forward Deployed Engineer, you’ll work hands-on with strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions. You’ll go beyond implementation - helping shape product direction, influence roadmap decisions and ensure Fin delivers real, measurable business outcomes in complex, real-world environments.
If you’re excited by ownership, creativity and solving ambiguous problems, and want to work at the frontier of applied AI while collaborating with Product, Engineering and Go-to-Market teams, this role offers a rare opportunity to combine technical excellence with real customer impact.
What will I be doing?
Drive adoption of Fin by helping customers unlock the power of our AI capabilities to automate and scale their support operations.
Embed deeply with strategic customers to understand their business challenges and technical requirements, and provide the insight needed to achieve outstanding results with Fin.
Work hands-on with customers’ technical teams as a trusted technical expert, coding side-by-side to drive projects through to completion.
Collaborate closely with Sales, Success and Product teams to ensure seamless customer experiences, successful project delivery and actionable product feedback.
Contribute to the evolution of Forward Deployed Engineering by codifying best practices and sharing insights from customer engagements to help the team scale and grow.
What skills do I need?
A strong engineering background and experience building software with real-world usage. Experience building a SaaS product is a plus, not a requirement.
Interest in AI and machine learning, and the ability to quickly build an understanding of novel problems, capabilities and architectures - including their trade-offs and limitations.
Strong cross-functional collaboration skills, with the ability to navigate organisational boundaries and bring people together to achieve the best outcomes for our customers.
Deep knowledge of at least one high-level programming language, such as JavaScript, Python or Ruby. It doesn’t need to be a language we use today - great people learn quickly and can introduce us to better ways of working.
The ability to prototype and ship software quickly while maintaining a high bar for quality and a clear focus on business goals and outcomes.
Proficiency using and writing REST APIs to integrate systems effectively.
Strong communication skills. You can comfortably discuss the same topics with engineers and non-technical audiences, adapting the depth and detail as needed.
Willingness to travel and work on-site with customers to build strong relationships and deeply understand their needs.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay area is $215,000 - $237,000 and $190,000 - $215,000 within the Chicago area. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
ОфисseniorГеография найма не уточнена
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorRemote, Singapore; Composed of team members working remotely across time zones, we operate asynchronously to support a focused set of strategic accounts across the region
ОфисГеография найма не уточнена
УдалённоSão Paulo, Brazil
ГибридseniorSalt Lake City, UT
УдалённоseniorRemote - United States
Зарплата не указана
Зарплата не указана
seniorChicago, Illinois; San Francisco, California
Все вакансии в одном месте - страница 231 · Job Hunters