Вакансии

You'll be Optivian's first Technical Account Manager, based with the team in Helsinki, and in a hybrid role that spans customer support, getting customers live, solution engineering and pre-sales technical support. You'll sit between our customers, the sellers and the product team.

* Experience across support, implementation and pre-sales, and you're happy switching between them on the same day. * Technically capable: you can query and analyse data yourself and you're comfortable with integrations, APIs, permissions and data flows.

Ищем сильного Senior+ практика, который станет владельцем платного привлечения: кампании, агентство, креативные тесты, новые каналы и экономика.

Задачи: — Развивать продукт и нести ответственность за продуктовые метрики — Доводить фичи до продакшена, приоритизировать — Управлять изменениями в продукте: анализировать их и принимать решения об их целесообразности — Контролировать качество продукта — Работать с обратной связью от пользователей — Организовывать взаимодействие с командами маркетинга и поддержки Требования: — Опыт работы в IT-нише на позиции Product Manager в международных SaaS со сложными техническими продуктами — Опыт запуска продукта с нуля или его масштабирования на B2C-рынке, с возможностью подтвердить результаты цифрами и фактами — Аналитический подход к исследованию целевой аудитории и системная работа с продуктовыми метриками — Внимание к деталям — Гибкость и способность находить нестандартные решения сложных задач Условия: — Возможность влиять на результат, видеть свои идеи в реализации и расти вместе с бизнесом (включая конкретные карьерные перспективы) — Работа в драйвовой команде без бюрократии и жёсткой иерархии — Продукты, которыми можно гордиться: они не только поддерживают развитие DeFi, но и приносят реальную пользу пользователям и рынку в целом — Гибкий старт рабочего дня, свободный график и полностью удалённый формат — Возможность выбирать удобный способ выплаты заработной платы - идеально для цифровых кочевников

Location: London Workplace: Hybrid Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. THE ROLE As a Strategic Customer Success Manager, you’ll own a book of enterprise accounts across the UK and Europe, acting as a trusted advisor who drives adoption, retention and growth. You’ll partner closely with Sales to deliver a seamless onboarding experience and educate clients on a completely new way to create video content. Engaging stakeholders from day-to-day users through to the C-suite, you’ll make sure customers see clear ROI and become true champions of Synthesia.   WHAT YOU'LL DO - Reporting to the Director of Customer Success of the UK, you are energetic, driven, and care deeply about the success of our customers - As a Strategic Customer Success Manager, you will drive Synthesia’s future growth by building relationships with clients and turning them into happy users - You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users - You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite - Ideal for an individual who wants to expand their career with a fast-growing software company WE’D LOVE TO HEAR FROM YOU IF YOU HAVE - Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS - Experience in managing a Book of Business along with KPIs - A track record in managing risk, forecasting, and identifying growth opportunities - Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services - Successfully onboarding new clients and building key relationships in the first critical months and beyond - Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance - Light video editing using the Synthesia platform - Retention and growth of our enterprise clients - Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities - You need to be fluent in English - Based in London. This is a hybrid role where you need to be in the office 3 days a week.   WE’D BE PARTICULARLY EXCITED IF - Experience at a fast-growing technology company - Familiarity with AI or video tools   COMPENSATION We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role.

We are seeking a strategic and analytical Chief of Staff to partner with our Chief Customer Officer (CCO) in driving business performance across our Customer organization.

Alliance strategy and governance: Develop multi-year partner plans with shared goals, milestones, and KPIs.

Impact of a Director, Product-Led Growth. As Director, PLG, you’ll lead the strategy, execution, and commercial success of Upsun’s product-led revenue engine.

Oversee all financial operations. and serve as the internal owner for accounting, treasury, and financial reporting, while coordinating execution with external accounting and tax partners.

Masterfully navigate complex federal account landscapes, leveraging data to optimize existing solutions and identify new use cases across civilian agencies. Anticipate procurement roadblocks and contracting objections with foresight, crafting solutions that ensure all stakeholders — from program officers to agency leadership — see the value of Asana.

As a Customer Enablement Manager, you will partner with complex enterprise customers to transform how work gets done across their organizations. Independently manage complex enterprise engagements within your portfolio of strategic customers, from discovery and planning through delivery, measurement, and follow-through.

When a non-routine business event doesn't fit with how we currently track or report on the business, define the solution. Whether a system change, a new process or policy, or a different data model, serve as the Directly Responsible Individual (DRI) for working with the necessary x-functional teams to get it delivered.

Чем предстоит заниматься: • Разработка и поддержка кроссплатформенного мобильного приложения на React Native (TypeScript) • Проектирование архитектуры мобильного клиента с учётом требований безопасности, производительности и масштабируемости • Активно взаимодействовать с дизайнером и совместно искать и реализовывать лучшие UX решения;

Location: Tbilisi, Georgia On behalf of WorkforceTech Client #1 , SD Solutions is looking for a talented Professional Services Manager (combining Online and Offline aspects) to deliver exceptional customer onboarding and configuration support. You will meet clients on video calls to understand how their business operates and configure the system together with them in real time — acting as a trusted guide who keeps things clear, simple, and practical, even for non-technical users. At the same time, you will work behind the scenes on execution: receiving clear requirements and ensuring the system is configured accurately, completely, and ready to use before the customer logs in. Your goal is straightforward: When the interaction ends (whether live call or backend task), the customer’s account is fully usable for daily operations — nothing half-done. Your work prevents rework, confusion, and customer frustration. SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer. Responsibilities: Lead live onboarding and training sessions with customers via video calls (Zoom / Google Meet), understand their business workflows, and configure the system in real time Configure Connecteam based on provided requirements (both live and offline): time clocks & attendance rules, schedules & shifts, PTO & payroll policies, forms, checklists, permissions, groups & roles Build and set up schedules, rules, forms, templates, and policies Upload and manage employee data accurately (via Excel/CSV imports, data migrations from other systems) Assist customers with data transitions (e.g., importing schedules from Excel) Perform QA and thorough review of setups before go-live; identify blockers and missing inputs early Advise customers on best practices to ensure successful adoption Clearly document everything configured and any remaining action items Coordinate closely with Customer Success, Online/Offline teams, and other departments for smooth handoffs and follow-ups Ensure the customer’s account is fully ready for daily operations immediately after onboarding Working hours: 12 PM - 9 PM Tbilisi time Requirements: 1+ year of experience in SaaS onboarding, implementation, professional services, technical support, or back-office configuration (required) Strong technical aptitude and exceptional attention to detail Native or near-native English level with excellent presentation and communication skills Confidence working directly with customers (often non-technical frontline managers) Ability to break down complex requirements into clear, actionable steps Highly organized, consistent, and reliable Fast learner, very tech-savvy, quick to master new tools and systems Comfortable working US hours (CST/EST time zone) – required for live calls Previous experience with SaaS configuration, operations, or back-office support – big plus Shared Tools & Stack: Connecteam platform (web + mobile, online/offline capabilities) Excel/CSV for data uploads Task & project management: Monday.com, Trello, etc. CRM: HubSpot (familiarity) Video conferencing: Zoom / Google Meet Documentation: Notion, Google Docs AI tools are encouraged and welcomed to boost efficiency About the company: A B2B SaaS platform that gives frontline businesses — restaurants, retail chains, cleaning companies, laundries — a single tool to manage their hourly workforce. Features span time clocks, shift scheduling, PTO policies, payroll exports, digital forms, checklists, and permission-based roles for both desktop and mobile use. By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy https://sd-solutions.breezy.hr/privacy-notice , and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.

– Отвечать за удержание и доход: retention D7/D30, конверсию в оплату и отток платящих пользователей. – Опыт работы в продуктовых ролях от 3 лет, желательно в B2C-продуктах с подпиской или встроенными покупками.

– Формировать продуктовую стратегию и roadmap. – Отвечать за P&L, unit-экономику и монетизацию.

Location: Remote - Europe Time Zones; Portugal; Serbia; Spain Workplace: Remote SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes: - SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.  - SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts. - SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year. - App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights. WHY SPLITMETRICS?  - For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies. - An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.  - Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more. - Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem. - Integrated AI into our strategic approach since 2023. - Effectively collaborate across 20+ countries with a remote-first and supportive culture. We’re looking for a hands-on Senior Product Manager to own and drive the Core product direction at SplitMetrics Acquire — a B2B SaaS platform for Apple Ads management. This role is for someone who connects product decisions to real business outcomes, moves quickly based on market signals and GTM insights, and takes equal ownership of both delivery and adoption. You’ll work closely with cross-functional teams to ensure we’re not just building fast, but building what truly drives growth and customer value. The team is responsible for driving campaign performance through optimisations, such as AI Bidding, Keyword Expansion Strategies, and automated rules based on external signals. WHAT YOU’LL BE DOING — Product Strategy & Roadmap - Own and drive the quarterly strategy for the core team responsible for the performance optimisation part of the product - Define quarterly OKRs and initiatives in collaboration with your product team and aligned with the broader company strategy and OKRs - Translate signals from clients, Sales, CS, and the market into product priorities — End-to-End Product Development - Lead discovery: client research and data analysis - Define the product vision for each initiative you work on from high-level concept to details - Write clear, structured PRDs for cross-functional teams (Engineering, QA, Design) - Partner with engineers to drive execution: align on scope, unblock dependencies, support delivery — Adoption & Go-To-Market - Partner with Product Marketing on feature positioning and launch communication - Work with CS to drive adoption among enterprise clients - Define product UX copy (tooltips, banners, onboarding) - Track adoption and iterate based on data — Cross-Functional Leadership - Work in tight alignment with GTM teams (Sales, CS, Marketing) - Ensure the product supports Sales in closing and CS in expanding accounts - Represent your area with internal and external stakeholders ABOUT YOU - 3+ years of Product Management experience in B2B SaaS, ideally with enterprise-facing products - Experience in mobile UA, AdTech, or performance marketing is a strong plus — you understand the client’s world - Experience working on ML products is a plus - Strong data fluency: comfortable working with large-scale performance data, experiments, and key metrics - Ability to extract insights and make decisions even with imperfect data or analytics setup - Solid understanding of A/B testing, incrementality, and optimization logic - Proven ability to connect product decisions to business outcomes (revenue, retention, expansion) - Experience writing clear, structured PRDs for cross-functional teams - Strong prioritization skills, balancing data, business context, and stakeholder input - End-to-end ownership mindset — from discovery through delivery to adoption - Comfortable operating in ambiguity and resource-constrained environments - Experience with AI-first software development lifecycle (AI prototyping, spec-driven development, personally delivering internal tools) is a plus - Ability to align Engineering, Sales, CS, and Marketing without direct authority - Strong communication skills (written and verbal) - Fluent English (B2+) WHAT IS THERE FOR YOU? - Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation. - Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being. - Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development. - Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program. - Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback. - Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment. - Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment. OUR CULTURE At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors: - Move Fast - Get Sh*t Done - Build Together - Strive for Transparency - Own What You Do - Learn + Share = Excel Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Location: Singapore; Australia Workplace: Remote At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers in the APAC region. As a part of the early team, you’ll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers’ needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention. Location & work mode While Linear is a remote-first company across the US and Europe, this role in APAC is office based 2–3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region. What you'll do - Develop and maintain strong relationships with key stakeholders at Linear’s largest customers in APAC - act as the primary point of contact for customer inquiries, concerns, and feedback - Become a product expert and help customers use Linear to drive business outcomes - Drive customer onboarding and training on Linear’s features and best practices; continually strive to expand the usage and adoption of Linear within accounts - Be the voice of the customer; advocate for customer needs internally, collaborating with product, sales, and support teams to address challenges and drive enhancements in the product What we're looking for - 5+ years relevant work experience in a technical customer-facing role - SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment - Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively - Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively - Previous experience working with product + engineering teams and/or developer tools is preferred What we offer We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect: - Competitive salary and equity - Employee-friendly equity terms including early exercise in the US and extended exercise windows - Daily meal and coffee stipend on every workday - Paid co-working space or desk - Health coverage (based on country requirements) - 5 weeks paid vacation, plus local statutory holidays - 4 months paid parental leave - Paid month off after 4 years & every 2 years thereafter - Regular team events and off-sites Learn how we think and work - Read Me https://linear.app/readme a story about our mission - How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear - Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post - How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team - Scaling our real-time sync engine https://linear.app/blog/scaling-the-linear-sync-engine talk by our cofounder, Tuomas Artman, at Linear's 2023 offsite - A video series: Conversations on Quality https://linear.app/quality - Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear   Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.