Location: Brazil; Peru; Sweden; Colombia; Argentina; Romania; Malta; Slovenia; Lithuania; South Africa; Czech Republic; Estonia; Mexico; Chile; Poland; Slovakia; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The Growth Engineering team builds the experiences that connect people to our ecosystem for the first time — and keeps them coming back. We design and ship the systems behind our marketing funnels, signup and KYC flows, and the key engagement features that help new users fund their accounts and explore our products. It’s a team with direct influence on company growth, global reach, and user engagement at scale. Our products serve millions of users globally.
HOW WE WORK
- We give engineers ownership and trust them to ship high-impact work with craftsmanship and accountability.
- We move quickly, experiment often, and learn fast from data and feedback.
- We work asynchronously across time zones, supporting each other with open communication and shared goals.
WHY THIS ROLE MATTERS
Every feature you build will have a visible impact on how people discover, trust, and engage with our products globally. The Growth Engineering team operates at the intersection of product, marketing, and infrastructure — turning ideas into measurable results. If you’re an engineer who enjoys solving business problems through code and believes engineering excellence drives growth, this role is built for you.
THE OPPORTUNITY
As a Senior Product Engineer within the Growth team, you’ll take on complex, high-impact problems that blend product thinking and engineering excellence. You’ll work across web and mobile platforms, collaborating with design, data, and product teams to deliver features that drive measurable business outcomes. This is an ideal role for engineers who use their technical skills to create real-world impact — translating high-level business goals into engineering solutions that improve activation, retention, and monetization worldwide.
- Partner with product managers, designers, and analysts to identify growth opportunities and turn them into high-quality, data-driven engineering solutions.
- Implement reusable services and components that power marketing campaigns, onboarding, KYC, and first-funding experiences across web and mobile.
- Collaborate on distributed systems that handle large volumes of global traffic while maintaining high performance and reliability.
- Participate in design and architecture discussions, balancing user impact, scalability, and maintainability.
- Measure, experiment, and iterate — using data and experimentation frameworks to understand what drives user behavior.
- Uphold and improve engineering standards, performance, and security practices across the stack.
SKILLS YOU SHOULD HODL
- 5+ years of software engineering experience, including building and maintaining production systems at scale.
- Proficiency in building full-stack applications using one of the following: TypeScript, Rust, Go, Python, or Ruby, and React or React Native.
- Understanding of distributed systems, performance optimization, debugging, and secure software design.
- Familiarity with infrastructure and tooling such as Docker, Kubernetes, Terraform, MySQL/MariaDB, Redis, or GitLab CI/CD.
- A product mindset — you care about how your work moves key metrics, not just about the code itself.
- Ability to operate autonomously in a globally distributed, remote-first environment.
NICE TO HAVES
- Experience with A/B testing, analytics instrumentation, or experimentation platforms.
- Background in growth engineering, user funnels, lifecycle, or conversion optimization.
- Familiarity with data analysis tools or experimentation frameworks.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
УдалённоseniorBrazil; Peru; Sweden; Colombia; Argentina; Romania; Malta; Slovenia; Lithuania; South Africa; Czech Republic; Estonia; Mexico; Chile; Poland; Slovakia; Bulgaria; We work asynchronously across time zones, supporting each other with open communication and shared goals; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
Location: New York
Workplace: hybrid
Merkle Science provides blockchain transaction monitoring and intelligence solutions for web3 companies, digital asset service providers, financial institutions, law enforcement and government agencies to detect, investigate and prevent illicit use of cryptocurrencies. Our vision is to make cryptocurrencies safe and provide infrastructure for the safe and compliant growth of cryptocurrencies.
Merkle Science is headquartered in New York with offices in Singapore, Bangalore and London. The team has combined experience across Bank of America, Paypal, Luno, Thomson Reuters and Amazon. The company has raised over US$27 MM from SIG, Beco, Republic, DCG, Kenetic, GGV and several others.
💥 What will you do?
Identify, research, and engage private and public sector leads across the US.
Qualify inbound and outbound prospects through discovery calls and outreach.
Partner with Account Executives to support deal progression and handoffs.
Create and maintain Sales collateral for the Sales team to be used in product demos and customer deals.
Maintain clean, accurate data and activity tracking in our CRM.
Represent Merkle Science at key industry events and protocol ecosystem gatherings, acting as a visible ambassador for our brand.
Continuously learn about blockchain infrastructure, compliance, and risk management to position Merkle Science's solutions effectively.
🙋 What makes you a great addition to the team?
1–2+ years of experience in sales, business development, or partnerships (preferably in crypto, Web3, or B2B SaaS).
Interest or experience in working with
blockchain protocols, stablecoin issuers, or Web3 infrastructure companies.
Strong communication skills with the ability to engage both technical and business stakeholders.
Comfortable prospecting and building relationships in early-stage or high-growth environments.
Organized, self-motivated, and able to thrive in a remote-first, fast-paced startup.
Preferably located in New York or the East Coast and comfortable in working East Coast hours.
Bonus: Prior exposure to compliance, risk, or blockchain analytics solutions.
❤️ Well Being, Compensation and Benefits
We care about your well-being. Along with excellent health insurance, we offer flexible time off, learning & development initiatives and hours that are designed to provide work/life balance.
US Benefits
Salary + commission
Fully paid medical, dental and vision
401k with 4% employer match
Competitive PTO and sick days
A fun and collaborative work environment
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Istanbul, Türkiye
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are looking for an experienced risk leader to lead the risk management function at OKX Türkiye. You will own the local enterprise risk management framework and provide independent oversight and challenge to ensure risks are identified, assessed, managed and reported within Board-approved risk appetite. Working with local management and OKX Group functions, you will oversee risks arising from local operations, intra-group services and external providers.
You will advise senior management, the Risk Committee and Board on the firm’s risk profile, emerging risks and remediation priorities. The role requires sound judgement, the confidence to challenge decisions, and a strong understanding of Turkish capital markets, operational resilience and financial services controls. Experience with crypto asset platforms and custody is highly desirable.
What You’ll Be Doing
Lead and develop the local risk function, embedding clear accountability, independent second-line oversight and a strong risk culture across OKX Türkiye.
Own and maintain the enterprise risk management framework, policies and procedures, aligning Group standards with local business needs and applicable Turkish requirements.
Lead enterprise risk assessments and Risk and Control Self-Assessments with business and Group teams; maintain the risk register and challenge control effectiveness and residual risk.
Develop and recommend risk appetite and limits for Board approval; maintain key risk indicators, monitor exposures and promptly escalate breaches and material concerns.
Present clear, decision-focused risk reports to senior management, the Risk Committee and Board, highlighting exposures, trends, incidents and overdue remediation.
Provide independent oversight of technology, cybersecurity, data and crypto asset custody risks, challenging control design and effectiveness with specialist Group and local teams.
Partner with Compliance and Legal on regulatory developments, financial crime and customer protection risks, maintaining clear responsibilities and independent risk challenge.
Oversee intra-group outsourcing and third-party risk, including due diligence, service performance, concentration risk, contractual controls and exit arrangements.
Work with Finance and Group specialists to develop and oversee capital, liquidity, market, credit and counterparty risk controls proportionate to the local business, including stress testing.
Oversee operational resilience, business continuity and disaster recovery readiness; challenge critical service dependencies, recovery plans, testing and incident lessons learned.
Assess risks from new products, business changes and emerging crypto market developments; oversee incident and issue escalation and validate effective remediation.
Act as the senior risk contact for local management and relevant regulatory engagement, working with Compliance and Legal; coordinate audit and regulatory findings and ensure timely risk remediation.
What We Look For In You
Must hold a valid Capital Market Activities Level 3 Licence (Sermaye Piyasası Faaliyetleri Düzey 3 Lisansı) as a minimum and maintain it in good standing throughout employment.
Approximately ten years’ relevant risk management experience in financial services or capital markets, including senior leadership or ownership of a risk function; brokerage or crypto asset experience is particularly relevant.
Strong knowledge of the Turkish capital markets regulatory framework and the Capital Markets Board (SPK), with the ability to translate evolving crypto asset requirements into practical risk controls.
Proven expertise in enterprise and operational risk, outsourcing governance, operational resilience and financial risk, with the ability to challenge technology, security and custody specialists.
Strong analytical judgement and communication skills, with experience presenting to Boards and senior committees, engaging regulators and influencing stakeholders across an international group.
A bachelor’s degree in Finance, Economics, Risk Management or a related discipline. Additional certifications such as FRM, CFA or CAMS are desirable.
Fluent Turkish and English, with the ability to work effectively with local stakeholders and global teams.
Fluent in the use AI tools to improve risk analysis, reporting and decision-making.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependents
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Reykjavik, Iceland
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, you can grow your sales career with a fun and fast-scaling global business. Part of the DoorDash team, we’re building a global logistics platform that can deliver (almost) everything in your city, to your door in minutes. Today, our products are used by 55+ million registered users who can now order from 200,000+ restaurants and retail stores across 30+ countries around the world.
Our Sales teams create and build our relationships with merchants. Together, we’ve helped big brands, local stores and neighborhood restaurants do over €15 billion’s worth of business through our platform. We’re constantly launching new cities and products, so there are always new opportunities to expand your skills and progress your career.
As our new Retail Account Manager you’ll onboard new retail partners and help them thrive on our platform. You’ll have the opportunity to build strong partnerships, drive growth, and play a significant role in Wolt’s revenue development in Iceland.
What you’ll be doing
In this role, you’ll manage a portfolio of retail partners, ensuring their success on our platform while driving Wolt’s growth in the market.
Day-to-day in this role you’ll:
Collaborate to build strong and meaningful relationships with partners.
Lead strategic renegotiations of commercial terms with partners, introducing Wolt products and services (e.g., Wolt+ and Wolt Drive) to expand offerings and increase revenue.
Provide consultation to partners on improvements, quality checks, and creative strategies to achieve their goals.
Regularly assess partner performance, prioritize actions to maximize impact, and support growth using business intelligence tools.
Gather feedback from partners and translate it into improvement opportunities for Product, Marketing, and Operations teams.
Drive revenue growth using a data-driven approach that benefits partners and Wolt.
Our humble expectations
Proven success in account management roles with a strong commercial mindset driving growth and profitability.
Strong analytical judgment. Comfortable using dashboards such as Looker or Power BI to turn data into decisions.
Being comfortable utilizing AI
Excellent relationship-building and communication across a wide range of stakeholders.
Proactive, structured and dependable. You manage your pipeline, remove blockers, and ask for guidance on new or complex work.
Familiarity with CRM tools is valued.
Fluency in
Icelandic
and English.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Remote; Armenia; Serbia; Kazakhstan; Georgia; European Union
Workplace: Remote
🌍 Remote | UTC+8 | Core collaboration hours: 1:00–7:00 PM Manila Time
Salmon is a technology-driven financial company building a banking and lending platform across Southeast Asia, starting in the Philippines. We combine global fintech expertise with deep local market knowledge to make financial services simple, accessible, and useful for millions of people across the region.
7M+ app downloads. 2M+ monthly active users. 7,000+ partner stores. US$310M+ raised from leading global investors.
Manila-based, globally distributed, and hybrid-first — our team spans 45+ countries.
If you want to solve complex problems at scale and impact how millions of people access and manage money, come build with us. Southeast Asia's fintech moment starts here.
About the role:
You'll build the microservices behind Salmon's core banking products — reliable, scalable systems supporting how millions of Filipinos manage their money.
What you'll do:
- Build scalable microservices in the JVM environment using Spring Boot, within the Core Banking Development Team.
- Work in an event-driven architecture grounded in domain-driven design (DDD) and eventual consistency.
- Collaborate across engineering to develop and scale Salmon's core banking and partner platforms.
What you'll own:
- Build and maintain reliable, scalable microservices in the JVM environment using Spring Boot.
- Design event-driven services applying domain-driven design (DDD) principles and eventual consistency.
- Build and maintain APIs and services that support core banking products.
- Contribute to internal SDKs and frameworks that streamline how teams build on shared services.
- Integrate with partner platforms and external services at scale.
- Support the development and scaling of banking and partner platforms as Salmon grows.
What makes you a strong fit:
- 3+ years of software development experience in the JVM environment, with strong Java skills (Kotlin is a plus).
- Experience using Spring Boot in a microservices environment.
- Experience working in an agile setup with continuous deployment and delivery.
- Solid understanding of event-driven architecture, domain-driven design, and eventual consistency.
- Experience with containerization and orchestration — Docker and Kubernetes preferred — in a cloud environment (AWS preferred).
- A collaborative mindset and willingness to share knowledge across the team.
What we offer:
Ownership and flexibility
- Fully remote work with core collaboration hours from 1:00 to 7:00 PM Manila time (UTC+8)
- Company-provided tools and equipment
Health and time off
- Medical insurance support for you and your family through co-funding or reimbursement, depending on your location and subject to policy limits
- Access to an internal mental health support specialist
- 22 vacation days, Philippine public holidays, and 15 sick days
Growth and team experience
- Opportunities to learn and share your expertise through internal expert meetups, external conferences, speaking opportunities, and industry publications
- Company-sponsored trips to Manila to meet and work with your team in person
- High-performing teams can earn a dedicated beach house week in Southeast Asia
We believe strong teams are built by people with different backgrounds, experiences, and points of view. Salmon is an equal opportunity employer, and we make hiring decisions based on skills, experience, and potential.
Design and clearly communicate solutions, demonstrating that you have a clear grasp of business value as well as technical challenges. Partner with Sales Directors, Account Managers, and Strategic Account Managers to drive the technical win and align with technical buyer during the sales cycle.
Задачи:
— Обеспечение бесперебойной работы ПО и торгового оборудования в зоне ответственности, проведение регламентных работ и поддержание высокого качества ИТ-сервиса.
— Построение, сопровождение и развитие систем мониторинга (оборудование и ПО).
— Проведение проактивных мероприятий для предотвращения аварий и минимизации рисков.
— Автоматизация рутинных задач, связанных с мониторингом, сбором метрик, конфигурированием компонентов и управлением правами доступа.
— Развитие и сопровождение парка технологического оборудования.
— Подбор нового оборудования/ПО, проведение пилотных тестирований и приемо-сдаточных испытаний.
— Обработка сложных обращений в ServiceDesk, глубокая диагностика и решение инцидентов (уровень 3–4 линии).
— Анализ корневых причин проблем, формирование предложений по оптимизации.
— Ведение технической отчетности, написание регламентов, инструкций и наполнение базы знаний.
Требования:
— Опыт проектирования, настройки, развития и поддержки систем мониторинга ИТ-инфраструктуры (Zabbix, Prometheus, Grafana, Nagios или аналогичные) с фокусом на сбор метрик, логирование и алертинг распределенного оборудования.
— Понимание работы протокола SNMP.
— Глубокие знания архитектуры, принципов подключения и диагностики POS-систем, онлайн-касс, фискальных регистраторов, банковских терминалов, сканеров, термопринтеров, ИБП и счетчиков посетителей.
— Способность решать сложные инциденты на уровне 3–4 линии поддержки.
— Уверенное администрирование ОС Linux, Windows и Android.
— Опыт написания скриптов на Python, Bash или PowerShell для автоматизации мониторинга, сбора логов и траблшутинга.
— Отличное знание архитектуры ПК, понимание компонентной базы рабочих станций и кассовых модулей (сборка, кастомизация, диагностика "железа").
— Четкое понимание принципов построения сетей, модели OSI и назначения протоколов для диагностики проблем доступности оборудования на стыке сети и ПО: IP, TCP, UDP, ARP, NAT, VLAN, DHCP, DNS, OSPF, BGP, IPsec, GRE, SSL/TLS, SSH, Telnet.
— Английский язык на уровне свободного чтения технической документации.
Будет плюсом:
— Практический опыт конфигурирования и администрирования сетевого оборудования (коммутаторы, маршрутизаторы).
— Опыт работы в эксплуатации ИТ-инфраструктуры крупного ритейла или компаний с большой распределенной сетью устройств.
— Опыт работы с базами данных SQL (написание запросов для анализа инцидентов/логов) и системами виртуализации.
— Опыт работы в Service Desk системах (Jira, OTRS).
Условия:
— Формат работы: гибрид (Балашиха, Новомилетское шоссе, вл2.).
— Гибкий график (с 8 до 17, с 9 до 18 или с 10 до 19).
— Участие в проекте кафетерия льгот (ДМС, спорт, мобильная связь, обучение).
— Полугодовые премии.
— Корпоративные скидки до 30% на товары Спортмастер, Ostin, Funday, Demix.
— Внутреннее и внешнее обучение, конференции.
— BestBenefits – сервис персонализированных скидок и привилегий.
— Технику предоставляем.
JКомпания не указана
Управление вакансиями скоро появится
Скрытые компании и отметки о просмотре ещё не подключены.
Задачи:
— Проверить совместимость хостинга.
— Установить актуальную русскую версию WordPress.
— Настроить HTTPS, резервное копирование и защиту входа.
— Создать административный доступ для заказчика.
— Установить и активировать тему GeneratePress, GP Premium, GenerateBlocks, GenerateBlocks Pro.
— Установить шаблон Service 2.0.
Результат: установленный WordPress с работающим демошаблоном, настроенными резервными копиями и переданными доступами.
Цена: договорная.
Location: Bengaluru, India
Purpose
The ERP System Operations Project Manager leads the international arm of ClinChoice’s Global ERP Administration function and collaborates with the company’s international cross-functional teams to support users in their day-to-day use of Microsoft Dynamics 365. The role also works with the company’s ERP development team and third-party vendor to maintain and optimize ERP system operations.
Responsibilities
Lead the International ERP Administration team and oversee first-level technical and functional support for international users of Microsoft Dynamics 365 modules.
Collaborate closely with international cross-functional teams across multiple entities and with key ERP stakeholders to diagnose system issues, recommend solutions, and continuously identify opportunities to improve ERP performance.
Analyze business requirements; prepare functional specifications and design documentation; and manage change requests, service requests, and budget alignment and approvals.
Manage the full system project lifecycle, including project kickoff, planning, issue tracking, timeline management, and testing coordination. Oversee testing activities and release schedules to ensure the successful delivery of system enhancements.
Manage ERP timesheet operations and support resource planning. Monitor company-wide timesheet and resource-planning processes to ensure satisfactory monthly completion and approval rates. Continuously evaluate and optimize timesheet-management processes and training programs.
Manage ERP user permissions and oversee the development, maintenance, and review of system-related standard operating procedures.
Manage the tracking and prioritization of open requests, ensuring the timely resolution of critical system issues.
Lead and facilitate ERP project meetings with stakeholders at all organizational levels.
Design, develop, and deliver company-wide application training programs, including monthly ERP timesheet training for new hires, line managers, and project functional leads.
Evaluate, initiate, and lead cross-functional standardization and automation initiatives that drive continuous business process improvement and operational efficiency.
Skills and Qualifications
Bachelor’s degree or higher in information systems, computer science, accounting, finance, or a related field.
Minimum of 8-12 years of experience in ERP operations or finance systems support. Hands-on experience with Microsoft Dynamics 365 is highly preferred.
Strong written and verbal communication skills, with excellent analytical and problem-solving abilities.
Proven ability to lead cross-functional initiatives and manage multiple projects simultaneously.
Experience managing system implementation, maintenance, and continuous improvement initiatives.
Advanced proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
Ability to work effectively as a collaborative team member and support operations across multiple time zones.
Business-level proficiency in English is required, and proficiency in Mandarin Chinese is preferred for daily collaboration with the ERP vendor and the China IT team, along with availability across time zones during the financial close period
Flexibility to support U.S. and European time zones.
Work closely with Security, IT, vendors, and business teams to make sure employees have secure, reliable, and convenient access to the tools they need. - 7+ years in IT, including 3–5 years in End User Computing, Workplace Technology, IT Support Management, Client Services, or Desktop Engineering.
Location: Paris; New York; London
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
The role
Mistral is building a sovereign AI cloud. Our inference platform already serves production traffic at scale. We are hiring a Lead Product Manager to own the inference portfolio within our Cloud & Inference organization.
You'll set strategy, write specs, sit with customers running production traffic, and work across our inference, infrastructure, and go-to-market teams to deliver real customer impact. Example problems you may work on include figuring out the next inference product we should launch to help our customers scale their AI workloads or how we cut fraudulent free-tier usage without adding friction for legitimate users.
You will work on state of the art infrastructure, in close collaboration with our science and research engineering teams. Your job is to turn that infrastructure into products that AI-native startups and enterprises pay for, integrated with our developer platform Studio.
You will operate as an individual contributor first — taking end-to-end ownership of complex and significant product lines — while building the foundation for the inference PM team as the portfolio grows. The size and shape of the team reporting into the role will be defined together with the VP Product once you're in place; from day one the expectation is hands-on product leadership, not people management.
You will be the first PM fully dedicated to inference and the most senior product hire in the space. You will report to the VP Product - Cloud & Inference, and work day-to-day with our inference engineering teams in the US and Europe.
What you'll do
- Strategy and vision: define the vision, strategy, and annual goals for the inference portfolio, aligned with customer needs and company objectives. Benchmark the managed-inference field and pick where we win.
- Roadmap and execution: own the full lifecycle for serverless inference, dedicated endpoints, and adjacent services. Prioritize, ship, measure, iterate. Economics: own adoption, revenue contribution, and gross margin for your products. Treat cost-per-token, unit economics, and capacity tradeoffs as product decisions, and partner with GTM, Finance and Marketing on pricing, packaging, and launches.
- Customers: spend real time with AI-native startups and enterprises running advanced production workloads. Turn their constraints, like latency, throughput, compliance, and cost, into roadmap choices.
- Engineering partnership: work daily with inference engineering and the cloud infrastructure teams behind our data centers on capacity planning, scheduling, routing, and reliability.
- Research and open source: track open-source inference advances and emerging model architectures, and turn them into performance and efficiency gains for the product.
- Team building: as the portfolio scales, help shape and grow the inference PM team — hiring, mentoring, and setting the product bar.
What we're looking for
- Deep product experience in tech and infrastructure with a track record of bringing inference, cloud infrastructure, or large-scale distributed systems to market. You have built robust, at-scale AI infrastructure first-hand.
- An engineering background before moving into product management.
- You have taken an infra or inference product from early stage to material revenue and adoption, owning complex and significant product lines end to end.
- Player-coach disposition: you lead from the front — hands-on product work now, with the range and appetite to build and coach a team as we scale.
- Fluency in the economics of the business: gross margin, unit economics, and the tradeoffs behind token pricing and GPU capacity.
- High ownership and a strong bias for action. You prototype with AI coding tools, write your own specs, and unblock yourself without waiting for engineers or designers.
- Low ego, comfort in ambiguity, and credibility with executives, engineers, and customers alike.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Москва
### **Мы учим банк слышать клиента - и действовать раньше, чем он пожалуется.**
Каждый день клиенты Сбера оставляют миллионы сигналов: оценки, ответы в опросах, жалобы, обращения в поддержку. Наша команда превращает этот поток в решения - **где клиенту неудобно, что чинить первым, как вернуть доверие после сбоя**. Именно по нашим данным банк управляет NPS и CSI.
**Мы не просто измеряем клиентский опыт. Мы делаем так, чтобы его улучшали.** Сегодня это делают люди с дашбордами и методиками. Завтра - автономные ИИ-системы, которые сами найдут аномалию в клиентском пути, объяснят её причину и предложат продуктовой команде готовую гипотезу и задачу.
### **Чем вы будете заниматься?**
Мы ищем Head of AI Engineering - ИТ-лидера кластера, который возглавит четыре команды и построит в них AI-инженерию. У вас будут три зрелых продукта, которыми пользуется весь Сбер и Экосистема: «Голос клиента», Service Recovery, «Анкеты и опросы» - и новое AI-направление: мультиагентная система для анализа клиентского опыта. Ваша задача - не развивать их порознь, а соединить: данные зрелых продуктов становятся топливом для агентов, а агенты дают продуктам возможности, которых раньше не было. Это роль для руководителя с сильным инженерным бэкграундом, который сочетает техническую глубину, продуктовое мышление и умение выстраивать организацию - от найма первых AI-инженеров до перестройки практик всего кластера.
###
Обязанности
**Стратегия и бизнес-результат**
* формировать и реализовывать технологическую стратегию кластера в связке с продуктовой стратегией Трайба: где AI создаёт максимальную ценность для клиентского опыта, в какой последовательности внедрять, как измерять эффект
* управлять портфелем AI-инициатив: приоритизация, распределение ресурсов, go/no-go по итогам PoC, доведение до промышленной эксплуатации
* отвечать за метрики направления: эффект AI-решений в NPS, CSI и скорости реакции на проблемы клиентов, стоимость инференса, adoption среди продуктовых команд
* защищать инициативы и бюджет направления перед руководством Трайба и Блока.
**Команда и организация**
* руководить четырьмя agile-командами через лидеров команд; отвечать за delivery, качество, надёжность, найм и развитие людей
* формировать инженерную культуру: стандарты качества, код-ревью, evals-first подход, документация, обмен знаниями; помочь классическим командам освоить работу с LLM
* работать в паре с бизнес-лидером кластера и владельцами продуктов; выстраивать взаимодействие с data-подразделениями, безопасностью и комплаенсом.
**Технологии и архитектура**
* задавать целевую архитектуру кластера и архитектурные принципы AI-платформы: слой доступа к моделям, RAG-инфраструктура, агентные фреймворки, система evals, наблюдаемость
* принимать ключевые технологические решения: build vs buy, выбор моделей, стратегия мультимодельности, требования к данным, управление техническим долгом и переход на целевые платформы банка.
* отвечать за надёжность, безопасность и соответствие требованиям регуляторов: защита клиентских данных, guardrails, аудит AI-решений, AI governance
* оставаться на переднем крае технологий: оценивать новые модели и подходы, проводить быстрые эксперименты, отделять хайп от применимого.
Требования
* 8+ лет опыта в разработке ПО (на стэке Java/Python), из них 3+ года в руководстве инженерными командами (от 30 человек, несколько команд) и 2+ года практического опыта с LLM/GenAI-решениями в промышленной эксплуатации
* подтверждённый опыт доведения AI-продуктов до прода с измеримым бизнес-эффектом: можете рассказать, что внедрили, как измеряли и что это дало бизнесу
* опыт ответственности за высоконагруженные отказоустойчивые системы с большим числом команд-потребителей: надёжность, SLA, масштабирование, управление техническим долгом
* глубокое техническое понимание современного AI-стека: LLM-провайдеры и open-source модели, RAG, агентные архитектуры, evals, fine-tuning, инференс-инфраструктура - на уровне, достаточном для архитектурных решений и оценки работы команды
* опыт построения команды с нуля или значимого масштабирования (найм, онбординг, развитие, работа с эффективностью)
* сильные навыки стейкхолдер-менеджмента: умение работать с топ-менеджментом, защищать бюджеты, переводить технические возможности на язык бизнес-ценности (NPS, CLTV, отток)
Условия
* гибридный формат работы
* ежегодный пересмотр зарплаты и годовая премия
* расширенный ДМС и льготное страхование для семьи
* уникальная система обучения Сбера для профессионального и карьерного развития
* выгодная ипотека для сотрудников
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера
* корпоративная пенсионная программа
Location: Mexico City, Cuauhtémoc, Mexico
Working at Bitso
Bitso is Latin America's largest crypto-powered financial services platform. Bitso Business serves corporates,
liquidity providers, importers and exporters, credit companies and payment firms that move money across
borders and settle at scale. We are building the most recognized FX franchise for corporates in the region, on
rails that are faster and more transparent than the correspondent banking system they replace.
Your Purpose
The Senior Sales Executive owns a corporate portfolio end to end: sourcing, structuring, closing and growing FX
and cross-border payment relationships. This is a quota-carrying, individual-contributor role for someone who
has sold spot and forward FX, SPEI and mass-payment flows to treasurers and CFOs, and who is comfortable
explaining stablecoin settlement rails to a compliance committee the same week they quote a USD/MXN
spread to a trading desk.
Reports To
Head of Sales
Who You Are
Must have
10+ years of B2B sales experience in fintech, payments, FX or banking institutions, with a consistent record
of carrying and beating quota.
Demonstrable experience selling FX - spot and forward - to corporate clients, including pricing
conversations with treasurers and trading desks.
Demonstrable experience selling SPEI and Mexican domestic payment flows, including mass payments and
collections.
Strong network among corporates, financial institutions or payment companies in Mexico.
Ability to structure complex, multi-product deals and navigate procurement, treasury, legal and compliance
in parallel.
Full professional proficiency in Spanish and English, written and spoken.
Fluency with CRM discipline and data-driven pipeline management.
Strongly desirable
Prior experience at a crypto exchange, digital-asset platform or blockchain-native company.
Working knowledge of Bitcoin, stablecoins and on-chain settlement, and the ability to explain them credibly
to a non-crypto CFO.
Experience with cross-border corridors involving the US, LatAm, Europe or Asia.
Exposure to regulated environments - IFPE, SOFIPO, VASP or equivalent licensing regimes.
Soft skills
Collaboration: works naturally with Trading, Compliance, Product, Operations and Legal - treats them as
partners in the deal, not obstacles to it.
Teamwork: shares intelligence, mentors less experienced sellers and contributes to team targets beyond
personal quota.
Performance under pressure: stays composed in volatile markets, live pricing situations and tight
settlement windows.
Ownership: operates autonomously, commits to numbers and reports honestly when they are at risk.
Clarity: communicates with precision in front of a CFO, a regulator or an internal committee.
What You Will Do
Commercial ownership
Carry and exceed an individual quota for FX volume, payment volume and net revenue across an assigned
corporate portfolio.
Build and maintain a disciplined pipeline in the CRM - accurate stages, next steps, close dates and a monthly
forecast within plus or minus 10%.
Originate new logos through outbound prospecting, industry networks, chambers of commerce, brokers and
referral partners.
Negotiate pricing, spreads, credit terms and commercial agreements in coordination with Trading, Treasury
and Legal.
Client management and structuring
Act as the trusted commercial counterpart to CFOs, treasurers, controllers and heads of payments at
corporates and financial institutions.
Diagnose client flows - currency pairs, corridors, volumes, timing, settlement constraints - and structure the
right combination of FX, SPEI, cross-border payments and stablecoin settlement.
Grow existing accounts through wallet-share expansion, new corridors and additional products; own
quarterly business reviews with top clients.
Coordinate onboarding with Compliance, Operations and Implementation so time-to-first-transaction is
measured in days, not months.
Market and product
Bring structured market intelligence back to the business: competitor pricing, bank behaviour, corridor
dynamics and regulatory shifts.
Work with Product to translate recurring client needs into roadmap input, and be an early voice on new FX
and payment capabilities.
Represent Bitso Business at industry events, panels and client forums in Mexico and the region.
Compliance and risk
Sell within Bitso's regulatory perimeter at all times; partner with Compliance on KYB, onboarding and ongoing
due diligence rather than working around it.
Escalate risk signals early and maintain complete, auditable records of client interactions and commercial
terms.
What we offer
A category-defining seat: Bitso is the largest crypto-powered financial platform in Latin America, and the
corporate franchise is the fastest-growing part of it.
Competitive base salary plus uncapped variable compensation tied to revenue and volume.
Direct access to the Head of Sales and FX business leadership, and real influence on product direction.
A regulated, compliance-first operating environment - you sell on solid ground.
Who We Are
With over 10 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.
We are here to make a lasting impact on our customer’s lives and we do so by embracing our core values:
Be Human:
we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture.
Drive Change:
we're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact.
Choose Bold Honesty:
we seek the truth, especially when it’s uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.
Be an Owner:
our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.
Learn more about our
culture and values
.
Compensation & Benefits
At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.
So for those willing to commit, adapt and pioneer the most important change of the century we offer:
Me Time program
, including unlimited paid time off.
Remote-first
work environment.
Employee Stock Option
program.
Zero trading fees
through our Bitso app.
Extended
Family Leave
policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
Premium health, dental and life
insurances in Mexico, Brazil and Argentina.
Mental wellness
platform.
Volunteering
days.
Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!
Location: United States
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.
In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.
We are looking for a Dev Manager to lead the engineering team responsible for integrations between our product and external systems, including the Integrations Store. You will combine engineering leadership with hands-on technical expertise to deliver secure, reliable integrations that fit our customers' workflows.
What you'll do:
Lead and develop a team of engineers, providing technical direction, mentoring, and regular feedback.
Own delivery outcomes within the agreed scope, provide practical estimates, and make capacity and priority tradeoffs visible.
Delegate ownership to engineers and, as the team grows, team leads; distinguish near-term delivery from long-term capability development. Keep the role to no more than three clearly defined focus areas, with team leads taking ownership as capacity grows.
Work with Product Management to define priorities, plan delivery, and translate customer needs into integration capabilities.
Oversee the design, development, and maintenance of integrations, including:
- Connectors to third-party applications and services.
- An Integrations Store for discovering and managing available integrations.
- Data mapping, validation, and synchronization between systems.
- Authentication, authorization, and secure credential handling.
- Monitoring, troubleshooting, and recovery from integration failures.
Guide technical decisions within the assigned domain from solution design through development and production rollout, coordinating cross-cutting architecture and security decisions with their designated owners.
Establish reusable integration patterns that handle retries, rate limits, duplicate events, and API version changes reliably.
Own automated pipelines for building, testing, validating, and deploying integrations.
Improve integration reliability, performance, and observability, and guide the team in resolving production issues.
Coordinate with other engineering teams and external partners to manage dependencies and compatibility.
Apply AI technologies where they improve integration development, testing, or support, with appropriate validation of outputs.
Requirements
What we're looking for:
Experience leading software engineers and owning the delivery and operation of production systems.
Strong software engineering fundamentals and the ability to contribute to technical problem-solving.
Excellent knowledge of Node.js, JavaScript, and TypeScript.
Experience building and operating AWS services in production.
Hands-on experience designing and maintaining APIs and integrations with external systems.
Understanding of distributed systems, asynchronous processing, data consistency, and failure recovery.
Proficiency in SQL and experience with data modeling, aggregation, and query performance.
Experience with secure authentication and authorization for integrations.
Strong communication skills and the ability to align engineering work with product priorities.
Professional working proficiency in English for leading an English-speaking team and collaborating across functions.
Nice to have:
Experience writing automated integration and contract tests.
Proficiency in SQL.
Experience with runtime isolation and sandboxing for sensitive execution.
Experience in B2B SaaS, security, compliance, or data governance.
Experience building high-load products with numerous endpoints.
Experience maintaining integrations across multiple third-party API versions.
Benefits
Fully remote work with flexibility to support your work-life balance.
A collaborative environment that empowers you to own your domain and implement best practices.
Stable income, benefits, flexible working hours, and opportunities for career advancement.
Friendly, professional colleagues who are eager to support you and help you grow.
Engaging challenges and opportunities to make a meaningful impact.
Location: Limassol, Cyprus
The System & Infrastructure Administrator is responsible for the day-to-day administration, support, security, and reliable operation of the company’s corporate IT environment. The role ensures that user access, infrastructure, internal services, networks, endpoints, and core business systems remain available, secure, and properly maintained to support daily business operations.
Responsibilities
Manage the full employee access lifecycle (Joiner–Mover–Leaver) across Microsoft 365, Active Directory, GitLab, 1C-related systems, Slack, ClickUp, Vaultwarden, VPN, file storage, and other corporate services.
Provision and revoke accounts, access, licences, MFA, SSO, VPN access, equipment, and company assets; update access promptly when employees change roles or leave.
Administer Microsoft 365/Entra ID, Windows Server, Active Directory, Group Policy, DNS, DHCP, file services, Linux systems, and SMB-based shared storage.
Maintain server and virtualisation infrastructure, storage, backups, internal services, and remote-access solutions.
Administer office networks, Wi-Fi, VLANs, VPNs, firewalls, switches, routers, DNS records, domains, and TLS certificates.
Monitor infrastructure and backup jobs, perform regular recovery tests, apply patches and updates, and troubleshoot incidents.
Operate endpoint protection, EDR, vulnerability-management, logging, and SIEM tools; triage alerts and escalate security incidents when required.
Provide infrastructure-level support for SWIFT, 1C-related systems, corporate websites, and internal web services.
Provide L2–L3 support for employee endpoints and workplace technology, including advanced troubleshooting, hardware replacement, OS and application issues, access-related problems, encryption, VPN connectivity, and escalated technical incidents.
Manage the lifecycle of laptops, peripherals, IT assets, software licences, subscriptions, repairs, and approved purchases.
Maintain technical documentation, asset and access records, recovery procedures, and operational runbooks; automate repetitive tasks where appropriate.
Requirements
3+ years of hands-on experience in system administration, infrastructure support, or corporate IT operations.
Strong practical knowledge of Windows Server, Active Directory, Group Policy, Microsoft 365/Entra ID, DNS, DHCP, and access management.
Working knowledge of Linux administration and troubleshooting.
Strong understanding of TCP/IP, VLANs, routing, NAT, VPNs, Wi-Fi, firewalls, NAS, and SMB.
Experience with virtualisation, Proxmox, ZFS, LVM, storage systems, backup systems, and recovery procedures.
Experience with Docker, GitLab CI, and container registries.
Understanding of RBAC, least privilege, MFA, SSO, privileged and service accounts, access reviews, patching, endpoint security, and incident escalation.
General knowledge of cloud providers and cloud concepts, including compute, storage, networking, IAM, monitoring, backups, shared responsibility, and basic cost awareness.
Experience supporting employee devices at L2–L3 level and working with an ITSM/helpdesk system.
Basic automation skills in PowerShell, Bash, Python, Ansible, or APIs.
Good written English and the ability to maintain clear technical documentation.
Nice to Have
Hands-on experience with AWS, including IAM, EC2, VPC, S3, Route 53, CloudWatch, or AWS Backup.
Experience operating or troubleshooting Kubernetes clusters.
Experience with SIEM, EDR, vulnerability scanners, PKI, certificate automation, or secrets-management systems.
Experience supporting 1C, SWIFT, financial systems, Microsoft Intune, or ITAM/CMDB platforms.
Benefits
Competitive salary;
Annual performance bonus;
Access to our Limassol offices, including daily drinks and snacks, as well as parking facilities;
Working hours are from 9:00 to 18:00, with a shorter day on Fridays until 16:30;
24 working days of paid annual leave, in addition to statutory public and bank holidays in Cyprus;
14 working days of paid sick leave per calendar year;
Work permit sponsorship and full support with all related arrangements;
The opportunity to participate in corporate sports activities and events, and receive corporate gifts.
Location: France; Poland; Romania; Bulgaria; Italy; Hungary
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are looking for an experienced Aircraft Maintenance Engineer holding a valid
EASA Part-66 B1 License
to join an international technical operations team. In this role, you will perform and certify complex aircraft maintenance activities, coordinate on-site technical interventions, and ensure compliance with strict aviation safety and quality standards.
CONTRACT:
Permanent
COMMITMENT:
Full-time
LOCATION:
Relocation to France needed, worldwide missions
NOTES: EU passport is mandatory
Requirements
Valid
EASA Part-66 B1 License
2+ current
aircraft type ratings
5+ years of experience in aircraft maintenance or certifying roles
Experience certifying maintenance activities on commercial aircraft
Strong knowledge of aviation maintenance procedures and safety regulations
Professional working proficiency in
English
Willingness to travel internationally for customer support assignments
Ability to work effectively in a fast-paced operational environment
УдалённоFrance; Poland; Romania; Bulgaria; Italy; Hungary; Relocation to France needed, worldwide missions
Location: Kraków, Poland; Warsaw, Poland; Vilnius, Lithuania; Lisbon, Portugal; Barcelona, Spain; Limassol, Cyprus
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
The Role
As a
Chargeback Specialist
, you will manage the end-to-end card dispute process within an acquiring environment under Visa and Mastercard schemes. You will analyze transactions, prepare representments, and collaborate with banks and merchants to resolve disputes and improve win rates. The role also involves monitoring chargeback trends across a diverse merchant portfolio, supporting risk mitigation efforts, and ensuring compliance with scheme rules in a fast-paced fintech setting.
Key Responsibilities
Handle incoming chargebacks in accordance with Visa and Mastercard scheme rules
Manage the full dispute lifecycle: first chargeback, representment, pre-arbitration, arbitration, and collaboration / pre-dispute cases
Analyze transaction data to prepare compelling representments and supporting documentation
Manage disputes across a diverse merchant portfolio spanning low - to high-risk profiles and varied business models, including one-off and recurring billing flows
Tailor representment and dispute strategies to the merchant's risk profile and transaction model
Monitor chargeback ratios across merchant activity and identify patterns or spikes that require further investigation
Track merchant performance against scheme monitoring thresholds (Visa VAMP, Mastercard ECM/EFM) and flag emerging risk
Leverage dispute prevention and deflection tools (Ethoca Alerts, Verifi Order Insight / CDRN, Visa RDR) to reduce dispute volume
Collaborate with internal teams - Risk, Settlement, and Compliance
Communicate with issuer banks, acquiring banks, processors, and merchants to resolve dispute-related queries
Continuously evaluate dispute procedures and suggest improvements to increase win rates
Work to strict scheme response deadlines and SLAs without compromising quality
Stay up to date with scheme rules, regulatory updates, and industry best practices in dispute management
Perform any other related duties or responsibilities as assigned
What you need to succeed in this role
Minimum 2 years of experience in dispute management, preferably within a PSP, EMI, or acquiring bank
Hands-on experience managing chargebacks for merchants across the full risk spectrum, from low-risk to high-risk verticals
Strong understanding of Visa and Mastercard scheme rules and the end-to-end dispute process
Experience with dispute prevention / deflection tools (Ethoca, Verifi Order Insight / CDRN, RDR) is a strong advantage
Awareness of scheme monitoring programs and thresholds (VAMP, ECM/EFM) and how dispute outcomes affect portfolio ratios
High attention to detail with strong organizational and documentation skills
Ability to analyze transaction flows, spot anomalies, and present findings clearly
Comfortable working in a fast-paced environment and managing multiple cases simultaneously to strict deadlines
Excellent written communication skills in a formal and professional style
Strong problem-solving mindset and ability to work independently while remaining aligned with team goals and guidance
Fluency in English and Russian (additional languages are considered a plus)
Proficiency in Microsoft Office, with strong expertise in Excel highly desirable
Higher education in banking or economics, and experience in a regulated financial environment, are considered a plus
What We Offer
Opportunity to shape the future of fintech solutions within a growing company
Collaborative, horizontal team structure that values your expertise and ideas
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary and benefits package
* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
ГибридNew York
headIstanbul, Türkiye
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УдалённоRemote; Armenia; Serbia; Kazakhstan; Georgia; European Union; 🌍 Remote | UTC+8 | Core collaboration hours: 1:00–7:00 PM Manila Time; Fully remote work with core collaboration hours from 1:00 to 7:00 PM Manila time (UTC+8)
ГибридmiddleБалашиха
Bengaluru, India; Ability to work effectively as a collaborative team member and support operations across multiple time zones; Business-level proficiency in English is required, and proficiency in Mandarin Chinese is preferred for daily collaboration with the ERP vendor and the China IT team, along with availability across time zones during the financial close period; and European time zones
ГибридleadParis; New York; London; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks