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Location: France; Poland; Romania; Bulgaria; Italy; Hungary Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs. About the Role We are looking for an experienced Aircraft Maintenance Engineer holding a valid EASA Part-66 B1 License to join an international technical operations team. In this role, you will perform and certify complex aircraft maintenance activities, coordinate on-site technical interventions, and ensure compliance with strict aviation safety and quality standards. CONTRACT: Permanent COMMITMENT: Full-time LOCATION: Relocation to France needed, worldwide missions NOTES: EU passport is mandatory Requirements Valid EASA Part-66 B1 License 2+ current aircraft type ratings 5+ years of experience in aircraft maintenance or certifying roles Experience certifying maintenance activities on commercial aircraft Strong knowledge of aviation maintenance procedures and safety regulations Professional working proficiency in English Willingness to travel internationally for customer support assignments Ability to work effectively in a fast-paced operational environment

Location: Kraków, Poland; Warsaw, Poland; Vilnius, Lithuania; Lisbon, Portugal; Barcelona, Spain; Limassol, Cyprus Join COLIBRIX ONE – Innovating the Future of Payments At COLIBRIX ONE* , we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include: Global card processing Digital wallet infrastructure Cross-border merchant accounts Alternative payment methods (APMs) Corporate accounts for legal entities We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech. At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you. The Role As a Chargeback Specialist , you will manage the end-to-end card dispute process within an acquiring environment under Visa and Mastercard schemes. You will analyze transactions, prepare representments, and collaborate with banks and merchants to resolve disputes and improve win rates. The role also involves monitoring chargeback trends across a diverse merchant portfolio, supporting risk mitigation efforts, and ensuring compliance with scheme rules in a fast-paced fintech setting. Key Responsibilities Handle incoming chargebacks in accordance with Visa and Mastercard scheme rules Manage the full dispute lifecycle: first chargeback, representment, pre-arbitration, arbitration, and collaboration / pre-dispute cases Analyze transaction data to prepare compelling representments and supporting documentation Manage disputes across a diverse merchant portfolio spanning low - to high-risk profiles and varied business models, including one-off and recurring billing flows Tailor representment and dispute strategies to the merchant's risk profile and transaction model Monitor chargeback ratios across merchant activity and identify patterns or spikes that require further investigation Track merchant performance against scheme monitoring thresholds (Visa VAMP, Mastercard ECM/EFM) and flag emerging risk Leverage dispute prevention and deflection tools (Ethoca Alerts, Verifi Order Insight / CDRN, Visa RDR) to reduce dispute volume Collaborate with internal teams - Risk, Settlement, and Compliance Communicate with issuer banks, acquiring banks, processors, and merchants to resolve dispute-related queries Continuously evaluate dispute procedures and suggest improvements to increase win rates Work to strict scheme response deadlines and SLAs without compromising quality Stay up to date with scheme rules, regulatory updates, and industry best practices in dispute management Perform any other related duties or responsibilities as assigned What you need to succeed in this role Minimum 2 years of experience in dispute management, preferably within a PSP, EMI, or acquiring bank Hands-on experience managing chargebacks for merchants across the full risk spectrum, from low-risk to high-risk verticals Strong understanding of Visa and Mastercard scheme rules and the end-to-end dispute process Experience with dispute prevention / deflection tools (Ethoca, Verifi Order Insight / CDRN, RDR) is a strong advantage Awareness of scheme monitoring programs and thresholds (VAMP, ECM/EFM) and how dispute outcomes affect portfolio ratios High attention to detail with strong organizational and documentation skills Ability to analyze transaction flows, spot anomalies, and present findings clearly Comfortable working in a fast-paced environment and managing multiple cases simultaneously to strict deadlines Excellent written communication skills in a formal and professional style Strong problem-solving mindset and ability to work independently while remaining aligned with team goals and guidance Fluency in English and Russian (additional languages are considered a plus) Proficiency in Microsoft Office, with strong expertise in Excel highly desirable Higher education in banking or economics, and experience in a regulated financial environment, are considered a plus What We Offer Opportunity to shape the future of fintech solutions within a growing company Collaborative, horizontal team structure that values your expertise and ideas Continuous learning and development opportunities to enhance your skills and career growth Competitive salary and benefits package * This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.

Location: Lagos, Nigeria What You Will Do Lead requirements gathering sessions with business and product stakeholders to understand business needs and objectives. Translate high-level business requirements into detailed functional and non-functional specifications. Analyze existing systems, processes, and workflows to identify opportunities for improvement and optimization. Design and document business processes, use cases, user stories, workflows, process maps, and system interactions. Develop solution proposals that balance business goals, customer experience, technical feasibility, scalability, and maintainability. Collaborate with Product Managers to refine requirements and define deliverable scope. Partner with Engineering teams to validate solution designs and ensure technical alignment before development begins. Identify edge cases, dependencies, technical risks, and implementation constraints early in the delivery lifecycle. Define and document APIs, integration requirements, data flows, and system interactions where required. Ensure solutions consider security, performance, scalability, reliability, and compliance requirements. Support engineering teams throughout development by clarifying requirements and resolving ambiguities. Facilitate communication between business and technical stakeholders to drive alignment and delivery success. Participate in sprint planning, backlog refinement, solution reviews, and release planning activities. Work closely with QA teams to ensure requirements are testable and acceptance criteria are clearly defined. Review implemented solutions to ensure they meet business expectations and documented requirements. Drive continuous improvements in analysis, documentation, and delivery processes. Requirements What You Bring Educational Qualification Bachelor's degree in Computer Science, Information Technology, Engineering, Mathematics, Business Information Systems, or a related discipline. Master's degree is an added advantage. Professional Certifications Certified Business Analysis Professional (CBAP) is an advantage. PMI Professional in Business Analysis (PMI-PBA) is desirable. Agile, Scrum, or Product-related certifications are an added advantage. System Design, Solution Architecture, or Technology-related certifications are beneficial. Experience Minimum of 5-8 years of experience in Systems Analysis, Business Analysis, Product Delivery, Solution Design, or related technology roles. At least 3 years working within software development environments using Agile methodologies. Experience within fintech, banking, financial services, or other high-growth technology-driven organizations. Hands-on experience documenting functional requirements, system specifications, workflows, and integrations. Experience collaborating directly with Engineering, Product, Architecture, and QA teams throughout the product development lifecycle. Benefits Opportunity to shape the future of fintech in Nigeria by helping deliver products that impact millions of customers. Ownership of solution design and requirement definition for high-impact digital initiatives. Exposure to modern technology platforms, product development practices, and innovative financial services solutions. Opportunity to work closely with Product, Engineering, Design, Data, and Executive Leadership teams. Continuous learning, mentorship, and professional development opportunities. Competitive compensation and the opportunity to solve challenging business and technology problems. A fast-paced, collaborative, and inclusive work environment where innovation is encouraged and growth is a priority. Competitive compensation.

Location: France; Italy We are growing! We are currently looking to hire a Director, Luxury Market Intelligence & Insights . About CXG: Founded in 2006, CXG is a global customer experience company uniquely positioned at the intersection of data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide. The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact. Our clients include the world's most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction. We are looking for a thought leadership expert with the editorial vision to spot what matters next, the conviction to shape CXG's point of view, and the writing talent to make it influential across luxury retail, beauty and cosmetics, watches and jewellery, automotive, and hospitality. Context and role Reporting to the Chief of Staff, you will lead CXG's Thought Leadership and Market Intelligence functions. You will define the topics on which CXG should have a distinctive and credible point of view, turn CXG's proprietary data, expertise and market knowledge into original external content, and position the company ahead of emerging developments in customer experience, luxury and its priority verticals. This is a hands-on role: you will research, analyse, write and produce content yourself, while mobilising expertise and data from across the business. You will be accountable for ensuring that every publication presents a recognisable CXG angle rather than simply reporting market developments or repeating established industry views. You will manage one Market Intelligence team member. Thought Leadership Development Define the thought leadership strategy and roadmap, including priority themes, target audiences, formats and a realistic publication calendar. Drive and coordinate content creation across Practices, Solutions and Regions. Work closely with Practices, Regions and Solutions to: Push: scan for trends and hot topics and ensure CXG has a voice and perspective, commenting regularly on these subjects. Pull: identify and collect new ideas and proposed topics from the relevant stakeholders, prioritise and incorporate them into the thought leadership roadmap. Use market intelligence, CXG's proprietary data, internal expertise and client-facing insights to identify emerging topics early, develop a clear CXG point of view and decide where CXG can make a credible contribution to the conversation. Research, interview internal experts, write and edit articles, perspectives and other thought leadership content directly. Challenge generic claims and ensure each piece advances a clear argument and is supported by credible evidence. Ensure that analysis is methodologically sound, appropriately contextualised and presented without compromising client confidentiality. Develop topics that connect expertise across Practices and Regions, while reflecting relevant differences between markets. Thought Leadership Communication Ensure relevant thought leadership pieces (e.g., perspectives, publications) are disseminated on a periodic basis. Work with Marketing on the publication, distribution and promotion of content, while retaining ownership of the editorial strategy, substance, quality and consistency of CXG's point of view. In addition, collaborate with Marketing to maximise impact by communicating through the channels relevant to each market. Track the reach, engagement and qualitative response generated by CXG's thought leadership, as well as relevant business enquiries influenced by published content. Use the findings to refine the roadmap. Shape and host or contribute to CXG's podcast "The Luxury Edit", working with internal experts and guests to develop topics, prepare interviews and turn conversations into useful content. Develop the content and key messages for CXG-hosted events and external conferences, panels and talks; act as a CXG speaker where appropriate; and work with internal experts to prepare other CXG speakers and turn the company's point of view into compelling presentations and discussion topics. Look for and test new thought leadership formats (e.g., interactive reports, data visualisations, short-form video, newsletters, social-first content) to broaden reach, engage new audiences and keep CXG's content distinctive. Identify and build collaborations with conferences, specialised industry magazines and universities (e.g., content partnerships, guest articles, co-branded publications, joint research, guest lectures, speaking slots) to extend CXG's visibility and credibility with target audiences. Market Intelligence Keep abreast of market and competitive developments and ensure relevant findings are communicated across CXG. Translate these findings into clear implications for CXG's strategic priorities, client conversations, commercial opportunities and external thought leadership. Contribute market intelligence, evidence and relevant CXG perspectives to priority proposals and client deliverables, working with Practices, Solutions and Regions to strengthen the quality and relevance of the final output. Manage and develop the Market Intelligence team member, setting clear priorities and reviewing the quality and usefulness of their work. Competitive Analysis Develop and continuously update a list of CXG competitors. Research competitor performance, including revenues and market share where reliable information is available. Identify and assess the impact of new competitors' offerings. Review competitors' thought leadership, influence and presence. Identify gaps in the conversations competitors are leading and opportunities for CXG to establish a distinct position. Industry Analysis Research and review clients' developments (e.g., new strategy, launch of new product or service, restructuring, M&A, key managerial appointments). Track public financial announcements (e.g., quarterly and annual earnings). Monitor developments in luxury, retail, customer experience and adjacent sectors; distinguish lasting shifts from short-lived topics and explain their implications for CXG and its clients. Publish the weekly "This Week in Luxury" news brief and issue timely flash updates when significant developments require immediate attention, such as financial announcements, major transactions or leadership changes. Internal Dissemination and Application Synthesise research and findings into concise, actionable outputs tailored to the needs of relevant internal stakeholders. Feed findings into the Thought Leadership roadmap. Proactively bring relevant market signals to Practices, Regions and leadership early enough to inform decisions, client conversations and potential cross-practice opportunities. Disseminate new thought leadership across CXG and equip Practices, Regions and client-facing teams with the key messages and supporting materials needed to use it in client conversations and commercial activities. Requirements What will you bring along? Proven experience developing thought leadership, editorial content or insight-led communications in a consulting, research, customer experience, retail or luxury environment. Excellent English writing and editing skills, with a portfolio demonstrating original, well-argued, evidence-led articles or publications written personally. If possible, include examples that turn proprietary research, data or specialist expertise into a distinctive point of view. Additional languages (e.g., French, Mandarin) are a plus. Strong oral communication and presentation skills, with the confidence to represent CXG as a speaker at conferences, panels and client events. Proven ability to build relationships and influence senior stakeholders across functions and regions without direct authority. An established network or demonstrated ability to build partnerships with media, conference organisers, academic institutions or industry bodies. Comfort working with quantitative data and research methods, and the ability to translate data into clear, credible narratives and visualisations. Ability to define and track content performance indicators and use them to refine editorial priorities. Strong research and analytical skills: able to assess sources critically, connect market signals and form a clear point of view rather than simply summarise trends. Familiarity with AI-assisted research and content tools, used with appropriate rigour. Sound knowledge of luxury, retail and customer experience, and curiosity about how these sectors are evolving across markets. Ability to interview senior experts, challenge ideas constructively and turn specialist knowledge into accessible, credible content. Comfort working independently in a remote setting, managing an editorial roadmap and delivering finished work without a large production team. Experience managing or coaching at least one team member. Confidence preparing and hosting interviews or podcasts is a plus.

Location: Bangkok, Thailand Creative Social Media Specialist CXM Thailand Scope of Work The Creative Social Media Specialist is responsible for transforming information from Global and internal teams into localized, ready-to-publish Thai social media content. The role also coordinates closely with Graphic Design, Video, and Production teams to ensure that all content is accurate, brand-aligned, and successfully delivered across CXM Thailand’s social media channels. Key Responsibilities 1. Social Media Management Manage content publishing across Facebook, TikTok, YouTube, and other assigned social media channels. Develop weekly and monthly content calendars for CXM Thailand’s social media channels. Prepare captions, artwork, videos, links, and all relevant information prior to publishing. Schedule and publish content according to the approved content plan. Review published content for accuracy and make necessary updates or corrections when required. 2. Creative Content Develop content topics and creative ideas for CXM. Write captions, headlines, hooks, calls-to-action (CTAs), and copy for artwork. Develop concepts, storylines, and references for video content. Monitor social media trends and adapt relevant trends for the brand while maintaining CXM’s professional brand image. 3. Content Categories Content may include, but is not limited to: Market Updates / Market News Trading Education / Beginner Content Promotions & Campaigns CXM Products & Services Partner / IB Content Seminars / Webinars / Events Lifestyle / Engagement Content Short-form Video Content 4. English–Thai Translation & Localization Translate documents and marketing materials from English into Thai. Translate promotions, campaigns, announcements, emails, customer notices, and social media content. Localize content from Global / Regional CXM teams to ensure relevance and suitability for Thai audiences. Adapt headlines, captions, CTAs, and key messages into natural, clear, and engaging Thai. Verify numbers, dates, terms, conditions, and other important details against the original source material. 5. Graphic & Video Coordination Prepare creative briefs for Graphic Designers, Video Editors, and Cameramen / Videographers. Source references and define the appropriate mood and tone for creative materials. Review artwork and video content before publication. Coordinate revisions with relevant teams until the content is ready for use. Perform basic graphic design or basic video editing when necessary. 6. Content Production Support Prepare scripts, talking points, shot lists, and content briefs. Coordinate with Coaches, Speakers, Sales teams, Partners, and Production teams. Support the production of Weekly Market Updates, Educational Clips, Promotional Videos, Partner Interviews, and Office Content. 7. Live & Webinar Support Prepare artwork, captions, and promotional content for Facebook Live sessions and Zoom Webinars. Prepare topics and relevant information for speakers. Coordinate preparations prior to Live sessions and Webinars. Develop pre-event and post-event content. Repurpose Live / Webinar content into short-form video clips and other social media content. 8. Promotion & Campaign Communication Simplify promotional information into clear and easy-to-understand communication for Thai customers. Prepare communication briefs for campaigns. Verify campaign periods, eligibility requirements, rewards, CTAs, and Terms & Conditions. Coordinate with the Marketing Lead, Sales team, and other relevant teams prior to publication. 9. Social Media Monitoring & Reporting Monitor Reach, Engagement, Video Views, and overall content performance. Prepare weekly and monthly content performance reports. Analyze which content formats and topics should be continued, optimized, or improved. Prepare a Weekly Social Performance Summary for the Marketing team. 10. Competitor & Trend Research Monitor competitors within the Forex / CFD / Trading industry. Analyze competitors’ content, promotions, campaigns, and creative approaches. Identify relevant trends and propose new content ideas for CXM Thailand. Prepare a Competitor / Trend Update at least once per week. 11. Brand & Content Accuracy Ensure that all content complies with CXM Brand Guidelines. Verify market information, promotional details, figures, and other key information before publication. Include appropriate Risk Warnings / Disclaimers where required. Avoid statements or claims that imply guaranteed profits or guaranteed returns. Do not publish promotions that have not yet been officially confirmed or approved. Maintain a clear distinction between educational content and investment advice. Requirements 3-4 Years of relevant experience Should be Thai Native

Location: Tiranë, Albania; Durrës, Albania; Elbasan, Albania; Vlorë, Albania; Shkodër, Albania; Korçë, Albania Join Label Your Data as a Data Annotator working on a project focused on the annotation of construction drawings to train an AI model that automates the review of project documentation. You will help teach an AI system to recognize structural elements, spaces, and symbols on architectural blueprints. What you'll be doing: Annotating structural elements (walls, windows, doors, columns) and furniture on building floor plans using bounding boxes; Annotating architectural elements (walls, windows, rooms, outdoor spaces, and other zones) using polygons; Following detailed annotation guidelines and maintaining consistent labelling quality across all tasks; Using Roboflow, an online annotation platform, to complete all labelling work. Requirements: Practical understanding of construction drawings (plans, elevations, sections), or a strong willingness to learn; Attention to detail; English at least B1 (to be able to read instructions, and hold a basic conversation); Will be a plus: Completed or ongoing degree in architecture, civil engineering, or a related field; Prior experience in data annotation or segmentation tasks; Familiarity with bounding box and polygon annotation techniques. What we offer: Full-time schedule (business hours, weekdays); Fully remote work; Supportive management with no bureaucracy; Competitive compensation in USD; Opportunities for long-term professional growth. Who are we? Data is the most vital resource for next-generation spatial engineering and AI applications. Label Your Data has been providing high-quality, secure, and flexible data annotation services across various global industries since 2020. Grab your chance to join us on this innovative construction documentation project, and send us your CV in English highlighting your architectural and technical skills. Visit our website: https://labelyourdata.com/ *We celebrate diversity and are proud to be an equal opportunity employer.

Location: Gyumri, Armenia; Vanadzor, Armenia; Abovyan, Armenia; Kapan, Armenia; Armavir, Armenia Join Label Your Data as a Data Annotator working on a project focused on the annotation of construction drawings to train an AI model that automates the review of project documentation. You will help teach an AI system to recognize structural elements, spaces, and symbols on architectural blueprints. What you'll be doing: Annotating structural elements (walls, windows, doors, columns) and furniture on building floor plans using bounding boxes; Annotating architectural elements (walls, windows, rooms, outdoor spaces, and other zones) using polygons; Following detailed annotation guidelines and maintaining consistent labelling quality across all tasks; Using Roboflow, an online annotation platform, to complete all labelling work. Requirements: Practical understanding of construction drawings (plans, elevations, sections), or a strong willingness to learn; Attention to detail; English at least B1 (to be able to read instructions, and hold a basic conversation); Will be a plus: Completed or ongoing degree in architecture, civil engineering, or a related field; Prior experience in data annotation or segmentation tasks; Familiarity with bounding box and polygon annotation techniques. What we offer: Full-time schedule (business hours, weekdays); Fully remote work; Supportive management with no bureaucracy; Competitive compensation in USD; Opportunities for long-term professional growth. Who are we? Data is the most vital resource for next-generation spatial engineering and AI applications. Label Your Data has been providing high-quality, secure, and flexible data annotation services across various global industries since 2020. Grab your chance to join us on this innovative construction documentation project, and send us your CV in English highlighting your architectural and technical skills. Visit our website: https://labelyourdata.com/ *We celebrate diversity and are proud to be an equal opportunity employer.

Location: Kutaisi, Georgia; Batumi, Georgia; Rustavi, Georgia; Gori, Georgia; Poti, Georgia; Zugdidi, Georgia Join Label Your Data as a Data Annotator working on a project focused on the annotation of construction drawings to train an AI model that automates the review of project documentation. You will help teach an AI system to recognize structural elements, spaces, and symbols on architectural blueprints. What you'll be doing: Annotating structural elements (walls, windows, doors, columns) and furniture on building floor plans using bounding boxes; Annotating architectural elements (walls, windows, rooms, outdoor spaces, and other zones) using polygons; Following detailed annotation guidelines and maintaining consistent labelling quality across all tasks; Using Roboflow, an online annotation platform, to complete all labelling work. Requirements: Practical understanding of construction drawings (plans, elevations, sections), or a strong willingness to learn; Attention to detail; English at least B1 (to be able to read instructions, and hold a basic conversation); Will be a plus: Completed or ongoing degree in architecture, civil engineering, or a related field; Prior experience in data annotation or segmentation tasks; Familiarity with bounding box and polygon annotation techniques. What we offer: Full-time schedule (business hours, weekdays); Fully remote work; Supportive management with no bureaucracy; Competitive compensation in USD; Opportunities for long-term professional growth. Who are we? Data is the most vital resource for next-generation spatial engineering and AI applications. Label Your Data has been providing high-quality, secure, and flexible data annotation services across various global industries since 2020. Grab your chance to join us on this innovative construction documentation project, and send us your CV in English highlighting your architectural and technical skills. Visit our website: https://labelyourdata.com/ *We celebrate diversity and are proud to be an equal opportunity employer.

Location: Baku, Azerbaijan; Ganja, Azerbaijan; Sumqayit, Azerbaijan; Mingachevir, Azerbaijan; Khirdalan, Azerbaijan; Nakhchivan, Azerbaijan Join Label Your Data as a Data Annotator working on a project focused on the annotation of construction drawings to train an AI model that automates the review of project documentation. You will help teach an AI system to recognize structural elements, spaces, and symbols on architectural blueprints. What you'll be doing: Annotating structural elements (walls, windows, doors, columns) and furniture on building floor plans using bounding boxes; Annotating architectural elements (walls, windows, rooms, outdoor spaces, and other zones) using polygons; Following detailed annotation guidelines and maintaining consistent labelling quality across all tasks; Using Roboflow, an online annotation platform, to complete all labelling work. Requirements: Practical understanding of construction drawings (plans, elevations, sections), or a strong willingness to learn; Attention to detail; English at least B1 (to be able to read instructions, and hold a basic conversation); Will be a plus: Completed or ongoing degree in architecture, civil engineering, or a related field; Prior experience in data annotation or segmentation tasks; Familiarity with bounding box and polygon annotation techniques. What we offer: Full-time schedule (business hours, weekdays); Fully remote work; Supportive management with no bureaucracy; Competitive compensation in USD; Opportunities for long-term professional growth. Who are we? Data is the most vital resource for next-generation spatial engineering and AI applications. Label Your Data has been providing high-quality, secure, and flexible data annotation services across various global industries since 2020. Grab your chance to join us on this innovative construction documentation project, and send us your CV in English highlighting your architectural and technical skills. Visit our website: https://labelyourdata.com/ *We celebrate diversity and are proud to be an equal opportunity employer.

Location: Bucharest, Romania AMC Studio is a world-leading 3D art and game development studio based in Bucharest, Romania, and part of the Keywords Studios international group. Founded in 1996 and with nearly 30 years of activity, AMC has provided 3D art services for major Triple-A titles such as The Witcher 3: Wild Hunt, Call of Duty, Dead Space, World of Tanks, and the Mafia franchise. At the core of the studio is a passionate team of artists whose adaptability across art styles - from stylized to photorealistic - brings game worlds to life. Responsibilities A role collaborating closely with the Game Director and Game Design team on design decisions for a large AAA first-person shooter Own, drive and communicate the vision for major design initiatives, new features, major design overhauls and hold brainstorming/playtest sessions Work closely and unify all other disciplines: engineers, artists and producers to design, tune and implement various game design directions Lead complex, challenging, impactful game aspects with minimal oversight Analyze internal and external metrics feedback and adjust design or balance the game if necessary Contribute to prototyping, game balancing and gameplay tuning Requirements Must have experience in Game Design for first/ third person shooter games Full cycle and multi-discipline development experience with at least 1 title shipped as a game designer Knowledge of 3D level/game design tools and editors, primarily Unreal 5 A fine attention to quality and detail, both creatively and technically Strong creative skills Excellent organization and communication skills Familiar with project management methodologies and software Passionate gamer, with a strong passion for games in general Proficiency in English (verbal, written and technical) Benefits Competitive remuneration Projects aligned with your expertise and interests Collaboration with industry leaders on AAA titles Professional growth opportunities Flexible work arrangements An environment dedicated to diversity and inclusion

Location: Warsaw, Poland; Kraków, Poland [EN] Sperasoft is a leading game co-development company. We work closely with our partners to deliver high-quality titles for world-class publishers. Sperasoft is a part of Keywords studios – international technical and creative services provider to the global video games industry and beyond. Game Development is our core competency.  We collaborate closely with our partners, assisting them throughout the whole process of developing high quality AAA titles. [PL] Sperasoft to wiodąca firma specjalizująca się we współtworzeniu gier (co-development). Ściśle współpracujemy z naszymi partnerami, aby dostarczać wysokiej jakości tytuły dla światowej klasy wydawców. Sperasoft jest częścią Keywords Studios – międzynarodowego dostawcy usług technicznych i kreatywnych dla globalnego przemysłu gier wideo i nie tylko. Tworzenie gier to nasza główna kompetencja. Blisko współpracujemy z naszymi partnerami, wspierając ich na każdym etapie procesu powstawania wysokiej jakości tytułów AAA. Responsibilities [EN] A role collaborating closely with the Game Director and Game Design team on design decisions for a large AAA first-person shooter Own, drive and communicate the vision for major design initiatives, new features, major design overhauls and hold brainstorming/playtest sessions Work closely and unify all other disciplines: engineers, artists and producers to design, tune and implement various game design directions Lead complex, challenging, impactful game aspects with minimal oversight Analyze internal and external metrics feedback and adjust design or balance the game if necessary Contribute to prototyping, game balancing and gameplay tuning [PL] Rola polegająca na ścisłej współpracy z Game Directorem oraz zespołem Game Designu przy podejmowaniu decyzji projektowych dla wielkoformatowej gry AAA z gatunku FPS (strzelanki pierwszoosobowej). Kształtowanie, rozwijanie i komunikowanie wizji głównych inicjatyw projektowych, nowych funkcji oraz gruntownych przebudów systemów gry, a także prowadzenie sesji burzy mózgów i playtestów. Ścisła współpraca i integrowanie działań innych dziedzin (programistów, grafików oraz producentów) w celu projektowania, dopracowywania i wdrażania poszczególnych założeń game designu. Samodzielne prowadzenie złożonych, wymagających i kluczowych obszarów gry z minimalnym nadzorem. Analiza informacji zwrotnej oraz wskaźników (metryk) wewnętrznych i zewnętrznych, a także dostosowywanie projektu lub balansowanie gry w razie potrzeby. Aktywny udział w prototypowaniu, balansowaniu gry oraz dopracowywaniu rozgrywki ( gameplay tuning ). Requirements [ENG} Must have experience in Game Design for first/ third person shooter games Full cycle and multi-discipline development experience with at least 1 title shipped as a game designer Knowledge of 3D level/game design tools and editors, primarily Unreal 5 A fine attention to quality and detail, both creatively and technically Strong creative skills Excellent organization and communication skills Familiar with project management methodologies and software Passionate gamer, with a strong passion for games in general Proficiency in English (verbal, written and technical) [PL] Doświadczenie w Game Designie przy grach z gatunku FPS lub TPS (strzelankach pierwszo- lub trzecioosobowych). Doświadczenie w pełnym cyklu produkcji gry ( full-cycle ) oraz pracy w multidyscyplinarnym zespole, z co najmniej jednym wydanym tytułem ( shipped title ) na stanowisku Game Designera. Znajomość narzędzi do projektowania poziomów/gier w 3D oraz edytorów, ze szczególnym uwzględnieniem Unreal Engine 5. Duża dbałość o jakość i detale, zarówno w wymiarze kreatywnym, jak i technicznym. Wysokie umiejętności kreatywne. Doskonałe umiejętności organizacyjne i komunikacyjne. Znajomość metodologii oraz oprogramowania do zarządzania projektami. Zamiłowanie do gier oraz pasja do branży gamingowej ogółem. Biegła znajomość języka angielskiego (w mowie, pismie oraz słownictwie technicznym). Benefits [EN] Working with an international team of world-class professionals on exciting and challenging projects Learning & Development opportunities – mentoring, lectures, participation at industry conferences and events Medical Care package Sensibly flexible working hours Breakfasts, snacks and fruits available during the day, tea and coffee machines Friendly team Additional benefits – Care Bonus to cover health, educational and safety needs, MyCafeteria, corporate parties and team buildings and many more others [PL] Praca w międzynarodowym zespole światowej klasy profesjonalistów przy ekscytujących i pełnych wyzwań projektach Możliwości nauki i rozwoju: mentoring, wykłady, udział w konferencjach i wydarzeniach branżowych Pakiet opieki medycznej Elastyczne godziny pracy (w ramach potrzeb zespołu) Śniadania, przekąski i owoce dostępne w ciągu dnia, a także ekspresy do kawy i wybór herbat Przyjazny zespół Benefity dodatkowe – Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), platforma MyCafeteria, imprezy firmowe oraz wyjazdy integracyjne, a także wiele więcej

Автоматизация развертывания: сборка и доставка Java/JS-приложений через Jenkins-пайплайны с использованием Maven и NPM; Работа с инфраструктурой: деплой микросервисов в Kubernetes-кластер через DropApp и консоль (kubectl), понимание базовых манифестов (Deployment, Service, Ingress);

Что нужно будет делать: Формировать стратегию развития направления ММО.

Location: New York, NY (HQ); San Francisco, CA; Remote (US) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT PRODUCTION ENGINEERING Production Engineering is Ramp's infrastructure ownership layer. We exist to make Ramp faster, more reliable, and more scalable — and we do that by being embedded in the problems, not adjacent to them. A few things that define how we operate: - One team, one company, one objective. There is no "infra team" and "product team" — there is Ramp. We share the company's goals as our own. When a product team struggles with reliability or scalability, that is our struggle. - If reliability or scalability is at risk, we own it. We don't wait to be invited, and we don't ask whose code it is. If a system is slow, if it breaks, if it won't scale — that's ours to lead, regardless of where it lives in the stack. - We go first, and we go fast. When the path isn't obvious, we don't wait for someone else to find it. We move with urgency, propose the solution, align the stakeholders, and stay in until it's done — not until our ticket is closed. - We lead the way. We find the next problem before it finds us. And when we solve it, we don't just fix it for ourselves — the patterns and standards we establish become the foundation the rest of Ramp builds on. That's not a side effect of the job; it's the job. - We stay calibrated. Speed means nothing if we're moving in the wrong direction. We regularly stop and ask honestly whether what we're working on is still the highest-leverage thing we could be doing — the discipline that makes sure our effort compounds toward what actually matters. You cannot build the future of finance on shaky infrastructure. OUR TEAMS Production Engineering is organized into teams — but we think about teams differently. Teams are mutable. We build them around what needs to be done, not around what we need to do given the teams we already have. The structure below reflects our current priorities; it will evolve as Ramp does. Right now, we operate across four areas: - Compute — the foundation everything runs on: container orchestration, networking, load balancing, edge infrastructure, and the deployment systems that get code from engineers' laptops to production reliably and at scale - Storage — databases, caching, object storage, and the data infrastructure that underpins everything - Workflows & Messaging — the systems that power Ramp's financial workflows and event-driven architecture - Developer Infrastructure — the platform that makes every builder at Ramp faster and more autonomous: observability, cost attribution, and CI/CD systems that give teams visibility into what they build and what it costs WHAT YOU'LL DO Production Engineers at Ramp are full software engineers who happen to specialize in infrastructure. You write production code, you own systems end-to-end, and you drive technical outcomes across the organization — not just within your team. As a Tech Lead & Manager, you are a hands-on player-coach: you will lead and grow a team while remaining directly engaged in the technical work. Management at Ramp does not mean stepping away from the technology or the code. You will help set direction, develop engineers, and work alongside the team to deliver consequential infrastructure outcomes. Day to day, you will: - Build, coach, and grow a high-performing team. Create clarity, give direct feedback, mentor engineers, and help each person expand their technical judgment, ownership, and leadership. - Set technical direction for your team’s domain. Identify the highest-leverage problems, define a path forward, bring the right people along, and stay engaged with the team until the work is delivered. - Build and operate critical infrastructure across Ramp's compute, storage, messaging, and observability stack — owning the systems that handle real financial transactions at scale. - Drive architectural change — not just flag problems. When you surface a reliability or scalability issue, you own the path forward: you propose the solution, find the owners across engineering, and stay in until it's resolved. - Partner with product teams at the design phase — reviewing architectures, embedding golden paths, and making it easy to build correctly the first time. - Build Ramp's next level of scale — you'll be a hands-on contributor to the most consequential infrastructure shift happening right now: our move to a cellular architecture, enabling Ramp to scale, reach international markets, operate in highly regulated and constrained environments (e.g. FedRAMP), and deliver on enterprise-grade SLAs. - Enable AI-native engineering — as Ramp builds increasingly AI-powered products, PE is the team that makes sure the platform can support them. You'll proactively partner with product teams on AI infrastructure patterns, define the golden paths that turn one-off solutions into reusable foundations, and stay ahead of emerging challenges before they become blockers. - Build developer tooling and self-service infrastructure — so that other teams can answer their own questions (cost, performance, reliability) without involving PE. - Participate in on-call rotation — and more importantly, use every incident as a signal to eliminate the root cause, not just resolve the symptom. - Lead across the company — PE doesn't just review designs or show up when called. We proactively initiate cross-team architectural reviews, and we take full ownership of company-wide reliability and scalability initiatives: identifying the problem, proposing the solution, aligning the stakeholders, and staying in until it's done. WHAT WE LOOK FOR We don't hire for a checklist. We hire for the instincts that make someone exceptional on this team. The mindset we're looking for: - You love building teams, mentoring engineers, and helping people grow—and you are equally energized by writing code, reviewing designs, and digging into complex distributed systems. - You are a true player-coach. You know when to coach, delegate, and create space for others to lead; you also know when your direct technical involvement will create the most leverage. - You can set a technical direction, bring people along, and then lock in with the team to make it happen. - You do not believe managing engineers means stepping away from the technology or the code. - You can't walk past something broken without wanting to fix it — and you don't stop at the workaround. You find the root cause and eliminate the class of problem. - You think in systems, not tasks. You understand that "fixing the bug" is step one; making it so the bug can't happen again is the job. - You move with urgency but without chaos. You know when to go fast and when to slow down and do it right. - You treat product teams as your users. You build for them, communicate with them proactively, and measure success by how much faster they can ship. But you're also an owner — when something is broken or blocking, you don't wait to be asked. We win when our customers win. - You leave things better than you found them. Every system you touch, every process you encounter — you move it forward. Not always dramatically, but always directionally. You picked it up in a certain state; you leave it in a better one. - You are equally comfortable reading a database query plan, reviewing a system design doc, writing a Terraform module, and jumping into an incident at 2am. Experience profile: - 8+ years of software engineering experience, including a track record of shipping high-quality architectures for critical systems. - Staff+-level technical leadership: experience setting technical direction and leading complex, multi-quarter technical initiatives from ambiguous problems through durable production outcomes. - Experience managing, mentoring, and developing engineers. You create clarity, give direct feedback, and help people grow in technical judgment, scope, and leadership. - A sustained hands-on engineering track record. You are comfortable writing and reviewing production code, evaluating system designs, debugging incidents, and making difficult technical tradeoffs. - Hands-on experience building and operating distributed systems at production scale. - Strong software engineering fundamentals — you write clean, well-tested, production-ready code and set that standard for the team. - Experience with at least one major cloud provider (AWS preferred). - Familiarity with observability and reliability practices, including SLOs, error budgets, alerting, dashboards, and incident response. - Track record of delivering through cross-functional coordination: aligning stakeholders, unblocking teams, and staying accountable for the outcome. - Comfortable using AI tooling and coding agents as part of your everyday engineering workflow — and helping a team use them to move faster and think bigger. Bonus (not required): - Experience with cellular or multi-tenant architecture patterns - Prior work on workflow orchestration systems (Temporal) - Contributions to developer experience or internal platform tooling - Experience in fintech, payments, or regulated industries (FedRAMP, SOC 2) BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Hybrid - San Francisco About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role We are looking for a Product Manager to join our Product team. You will own Vercel's networking and CDN product areas. Networking includes the service mesh, Perimeter, VPC connectivity, and Microfrontends. CDN includes the caching layer, traffic security through WAF and DDoS mitigation, domains, and general ingress. You will set direction for how applications and services connect securely, how traffic enters Vercel, and how content is delivered quickly and reliably around the world. You will report to the Product Lead and will be located in San Francisco, CA (hybrid). If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What you'll do Own the product vision, strategy, and multi-year roadmap across Vercel's Networking and CDN product areas Evolve existing Networking and CDN products (service mesh, Perimeters, Ingress, caching layer, Traffic security, WAF, DDoS mitigation, Domains) by defining new features and designing new product surfaces. Define pricing for new products or features. Partner with Engineering on the performance and reliability. Work directly with Enterprise customers and the field on connectivity, networking, performance, and security requirements that block adoption or scale What you need You've built and shipped networking, CDN infrastructure, service mesh, or private connectivity products You have the technical depth to reason about service-to-service networking, VPC connectivity, HTTP caching semantics, cache invalidation, TLS, DNS, and global request routing You have experience with Layer 7 security products such as WAF, DDoS mitigation, or bot management You understand the networking and routing challenges of composing independently deployed services into applications You have owned multiple connected products and set direction that other product teams built against You have experience working directly with Enterprise customers on networking, connectivity, and security requirements You have experience using usage, reliability, and performance data to drive roadmap decisions Bonus if you Have worked at a cloud provider or on a serverless, container, or edge compute platform Have an engineering background or have operated production network infrastructure Have worked on products where incident response and postmortems are a regular part of the job Have experience with compliance and security requirements in enterprise procurement Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $208,000 - $312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: Hybrid - San Francisco About Vercel: Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience. Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide. About the role We are looking for a Product Manager to join our Product team. You will own Vercel's compute platform — Fluid compute, Vercel Functions, Sandbox, and more — the layer that runs every workload our customers deploy. You will set the direction for how developers configure, scale, and run code on Vercel, from a single function, to multi-service architectures, to agents. You will report to the Product Lead and will be located in San Francisco, CA (hybrid). Vercel invested in its own microVM-based compute infrastructure externally called “Fluid compute”. Fluid changed what’s now possible to run on Vercel. For example, we’ve delivered Sandboxes, a new primitive to run untrusted and agent-generated code. We are just scratching the surface of what Fluid can deliver. This is a senior role with wide latitude: you'll decide where that platform goes next. If you’re based within a pre-determined commuting distance of one of our offices (SF, NY, London, or Berlin), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team. What you'll do Own the product vision, strategy, and multi-year roadmap for Vercel's compute platform. Define how Vercel serves AI and agent workloads, where long-running, I/O-bound, and code-executing tasks have a fundamentally different compute profile than traditional request/response traffic. Shape the developer experience of running workloads on Vercel: resource model, attributes, API and config files. Partner with Engineering on the performance and reliability bar for compute, including cold starts and creation time latency Define pricing for new products and resources. Set the compute primitives that adjacent product areas build on, and work with those teams on what they need from the platform Work directly with Enterprise customers and the field on compute requirements that block adoption or scale What you need You've built and shipped infrastructure or developer platform products, ideally compute, serverless, containers, or runtime platforms You have the technical depth to reason about concurrency, cold starts, isolation models, and the cost and performance tradeoffs of a compute platform You have owned a platform area that other product teams build on, and set technical direction others adopted You have experience with AI or agent workloads and how their resource profile differs from conventional web traffic You have experience working directly with Enterprise customers on infrastructure requirements You have experience using usage and product analytics data to drive roadmap decisions Bonus if you Have worked at a cloud provider or on a serverless, container, or edge compute platform Have an engineering background or have built software yourself Have worked on multi-runtime platforms and the tradeoffs of supporting several language runtimes Have worked on sandboxing, isolation, or secure execution of untrusted code Compensation & Benefits: Competitive compensation package, including equity. Inclusive Healthcare Package. Learn and Grow - we provide mentorship and send you to events that help you build your network and skills. Flexible Time Off. We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed. The San Francisco, CA base pay range for this role is $208,000 - $312,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process. Disclosures: Privacy: Please review our Job Applicant Privacy Policy for more information on how we handle your data. Equal Opportunity: Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

Location: US - Remote; San Francisco, CA; New York, NY; Washington, D.C. Workplace: Remote ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. ABOUT THE PUBLIC SECTOR TEAM - Sierra recently received FedRAMP High https://sierra.ai/blog/certified-fedramp-high certification and were awarded our first contract with a federal agency. We’re now building our founding public sector team to redefine the relationship between the government and its citizenry. - Today, our agents already enable citizens to access social services, report fraud, and understand complex government systems. Simultaneously, they empower government officials to better hear the concerns and inquiries of their constituencies. - We are explicitly nonpartisan and committed to empowering public servants to leverage AI to advance their important missions. - In our journey, we are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do. WHAT YOU'LL DO - Build and lead Sierra’s public sector sales team: Recruit, develop, and lead a team of account executives serving strategic federal, state, or local government accounts. Set clear expectations, coach for performance, and build a culture of customer obsession, accountability, and consistent execution. - Own revenue growth and territory strategy: Translate Sierra’s public sector ambitions into territory coverage, account priorities, pipeline goals, and revenue plans. Allocate resources thoughtfully, maintain rigorous forecasts, and drive the team to consistently achieve or exceed revenue targets. - Create opportunities around mission outcomes: Build executive relationships with agency leaders and help your team translate priorities such as constituent access, service delivery, workforce effectiveness, and program integrity into compelling AI agent opportunities. Serve as an executive sponsor for strategic accounts. - Guide complex sales cycles from discovery through award: Coach account executives through long, multi-stakeholder government buying processes and engage directly at critical moments. Mobilize cross-functional support for executive alignment, solution development, business cases, security and legal reviews, pricing, proposal strategy, negotiation, and close. - Shape acquisition and capture strategy: Ensure every priority opportunity has a credible path to contract and a disciplined capture plan. Help the team navigate funding, fiscal-year timing, competitive dynamics, and procurement pathways—including GSA schedules, GWACs, IDIQs, BPAs, state schedules, and cooperative purchasing agreements. Lead deal reviews that surface risks early and turn strategy into clear next steps. - Scale Sierra’s partner ecosystem: Partner with public sector and partnerships leadership to build productive relationships with prime contractors, systems integrators, resellers, distributors, small-business partners, and technology providers. Guide decisions about direct sales, subcontracting, teaming, and partner-led transactions to expand customer access and accelerate growth. - Lead strategic prime and teaming relationships: Establish executive alignment with key partners and help shape account ownership, deal registration, workshare, and joint go-to-market plans. Ensure partnerships bring meaningful customer access, past performance, implementation capacity, or procurement pathways—and translate into qualified pipeline and successful delivery. - Drive disciplined pursuit and proposal decisions: Partner with the Public Sector GM on bid/no-bid recommendations and prioritize resources across strategic pursuits. Align sales, legal, security, product, engineering, and delivery teams to produce procurement responses that are compliant, differentiated, and precise. - Stay accountable for customer success: Build trust with senior agency leaders, establish strong handoffs from sales to delivery, and remain engaged through deployment and expansion. Help resolve escalations and ensure commitments made during the sales process support lasting customer relationships. - Build a repeatable public sector go-to-market motion: Work with public sector leadership to refine account segmentation, hiring and capacity plans, capture processes, partner strategy, contract-vehicle priorities, and sales playbooks. Bring market signals and customer feedback to product and company leadership to shape Sierra’s platform and public sector strategy. - Lead an AI-native sales organization: Embed AI into how the team researches accounts, develops outreach, synthesizes calls, plans opportunities, creates proposals, and forecasts. Model effective use, share successful practices, and help account executives spend more time on judgment, strategy, and customer relationships. WHAT YOU'LL BRING - 15+ years of selling experience: Extensive experience in enterprise customer-facing sales role, specifically selling to the U.S. government. - People leadership experience: 10+ years managing, mentoring, and developing a high-performing enterprise sales team. - Enterprise experience: You've run and managed end-to-end complex deals ($1M+). - Strong fluency in government acquisition and procurement, including funding and budget cycles, competitive solicitations, proposal processes, task orders, and common Federal or state contract vehicles. - Experience developing and executing capture strategies before a solicitation is released—not simply responding once an RFP is public. - A strong network and demonstrated ability to work with government technology partners, including prime contractors, systems integrators, resellers, distributors, and small-business teaming partners. - Sound judgment about direct, channel, prime/subcontractor, and teaming models, with the ability to select and execute the right path for a particular agency and opportunity. - The ability to build credibility with agency executives, program leaders, contracting and procurement officials, security teams, and technical stakeholders—and to align those groups around a shared path forward. - Excellent executive communication, negotiation, account planning, and forecasting skills. You are rigorous about details, procurement milestones, and next steps. - A passion for public sector work and a belief in the potential of government institutions to improve outcomes for the people they serve. - Comfort operating with high ownership in an early-stage business: you create structure where it does not yet exist, move with urgency, and collaborate deeply across functions. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Dallas, United States A rapidly expanding national commercial property services provider is seeking a high-performance Account Manager to spearhead their commercial pest control and property maintenance portfolio within the Greater Dallas area. This position requires a refined blend of structured business-to-business (B2B) outside sales acquisition and high-yield strategic relationship management. Operating directly within the regional marketplace, you will serve as the consultative partner to Property Managers, Regional Supervisors, and Real Estate Ownership Groups to deploy high-value, contractual property compliance and maintenance strategies. For an ambitious business development professional with an established commercial footprint, this role offers an exceptional uncapped earning trajectory within a robust regional corporate infrastructure. Key Responsibilities New Business Acquisition: Execute proactive outbound prospecting, structured cold calling, and targeted local networking to secure long-term contractual agreements across the regional multifamily and commercial sectors. Strategic Relationship Management: Establish, cultivate, and scale deep relational alignments with key decision-makers, regional operational supervisors, and corporate real estate asset managers. Pipeline Architecture: Own and manage the end-to-end commercial sales cycle seamlessly, executing high-yield processes from initial warm/cold outbound engagement through to executive contract sign-off. Value-Based Advisory: Construct and deliver technically sound, ROI-driven service proposals that explicitly communicate financial yield, service superiority, and risk mitigation benefits. Portfolio Expansion & Retention: Partner continuously with current client networks to guarantee baseline contract renewals, defend existing portfolios against market attrition, and systematically cross-sell expanded facilities solutions. Local Ecosystem Integration: Represent the brand as a highly visible industry professional at the Apartment Association of Greater Dallas (AAGD) and affiliated commercial real estate networking functions. Data Infrastructure Maintenance: Maintain flawless, real-time pipeline reporting, transactional progression logs, and corporate communications tracking within Salesforce CRM environments. Position Requirements Professional B2B Experience: Minimum of two (2) years of verifiable corporate business-to-business outside sales experience. Prior technical tenure within structural pest control, commercial facilities maintenance, or B2B property services is mandatory. Quota Achievement: A documentable professional history of consistently achieving or outperforming defined financial quotas, net revenue expansions, and gross profit benchmarks. Core Sales Methodologies: Advanced proficiency in strategic outbound hunt mechanics, enterprise-level gatekeeper navigation, multiline pipeline orchestration, and closing multi-site corporate agreements. Executive Communications: Exceptional command of verbal and written communication, with the professional presence required to deliver boardroom presentations to executive real estate leadership. Modern Technical Proficiency: Expertise navigating complex CRM ecosystems (Salesforce preferred), field data tablets, and standard professional software suites. Territorial Mobility: Possession of a valid driver's license with a clean driving record and the daily capacity for territorial travel across the Greater Dallas geographic footprint. Preferred Qualifications Industry Infrastructure: Direct sales exposure interacting directly with multifamily housing operations, commercial asset portfolios, or regional real estate networks. Regional Professional Network: Existing corporate relationships with Dallas-area property management companies or active professional tenure within the Apartment Association of Greater Dallas (AAGD). Recurring Revenue Knowledge: Prior experience structuring and securing service-based contracts built around recurring contractual pipelines. Compensation, Benefits & Corporate Structure Base Remuneration: $55,000 predictable annual base salary. Performance Incentive: Highly competitive, uncapped, performance-engineered commission structure designed to maximize earnings for high-performing acquisitions professionals. Health Infrastructure: Comprehensive corporate healthcare options including medical, dental, vision, and company-sponsored life insurance programs. Retirement Planning: Structured 401(k) company matching framework with a standard 90-day onboarding full vestment schedule. Paid Leave Framework: Flexible Paid Time Off (PTO) allocation complemented by structured parental and extended medical leave provisions. Corporate Tools & Account Coverage: Complete expense allocation providing full reimbursement for territory mileage, client entertainment, asset tools, and professional association association fees. Continuous Professional Track: Collaborative, feedback-rich environment featuring clear pathways for continuous professional upward mobility. Benefits: 401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Parental leave Vision insurance Experience: Sales: 2 years (Required) Pest control: 1 year (Required) Location: Dallas, TX 75244 (Required) Salary: $55,000+ / year